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TRAVEL redefined

English, Cultural, 1 season, 34 episodes, 15 hours, 51 minutes
About
Without question, how and why we travel has changed. Travelers are craving authentic experiences, excited about innovative technologies, and have a deeper awareness of environmental impacts – this really is a new era of travel and hospitality. Host Sarah Dandashy explores the businesses that are changing the way we travel, from hotels, airlines, technologies, and more. This is TRAVEL redefined.
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Not Good Bye, See You Soon: Reflecting on TRAVEL redefined

As you can tell by the title of this episode, this is the last episode of Travel Redefined. It has been an incredible experience interviewing top leaders and change makers in the hospitality industry and I hope you've enjoyed listening to their insights. Throughout this final episode, I share my thoughts on how I see travel being redefined and give an exciting announcement about a new show on the horizon that I will be co-hosting. Thank you to everyone who listened to Travel Redefined - connect with me on social media to learn more about the new show! Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website
3/7/202311 minutes, 52 seconds
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Leading with Culture and People with Julie Farnsworth of Crescent Hotels and Resorts

How has the hospitality workforce changed? How can employers best support their employees and create a thriving culture? These are questions that Julie Farnsworth, the Senior Vice President of People & Culture for Crescent Hotels and Resorts, joins me to discuss in this episode. Julie Farnsworth is a passionate human resources professional, with over 30 years of leadership experience in both private and public sector. Having worked in Food & Beverage and Rooms operations, as well as human resources in the hotel business, Julie has honed her leadership style to be one that is collaborative, approachable & authentic. Throughout this conversation, Julie talks about her career in hospitality, changes that she has seen in the next generation of hospitality employees, questions that applicants are asking in interviews, ways that she is retaining employees, how travel is being redefined, the value of culture within a company, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Julie LinkedIn Website Check out Crescent Hotels and Resorts on Instagram
2/28/202334 minutes, 40 seconds
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Spring Break Travel Trends

Do you have travel plans for spring break? Typically spring break is the first vacation of the year for travelers and every year there are different trends when it comes to where people are going and how they're getting there. Tune in to hear my forecast for the 2023 spring break travel trends! Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website
2/21/202310 minutes, 21 seconds
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Hotel Revival Making an Impact with Donte Johnson

What does "impact hospitality" mean? In this episode, I am joined by Donte Johnson, Award-winning Area Director + General Manager at Hotel Revival, to chat about the Impact Hospitality Initiative in Baltimore. Donte Johnson began his career in the hospitality industry in 2001 with Kimpton Hotels & Restaurants in DC. He has held several positions including concierge, director of guest services, area revenue manager and assistant general manager. In 2008, Johnson was the youngest employee ever promoted to general manager for Kimpton Hotels. In that role he received awards for creativity and community service, which would become the foundational pillars of his unique brand of hospitality. Throughout this conversation, Donte talks about what the Impact Hospitality Initiative in Baltimore is, the effects that they are seeing from it, his approach to retaining employees, what sets Hotel Revival apart from other hotels, what 5 star service means to him, how travel is being redefined, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Donte LinkedIn Website
2/14/202335 minutes, 29 seconds
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How African Americans Shaped Hospitality with Calvin Stovall

How have African Americans shaped the hospitality industry? In this episode, I am joined by Calvin Stovall to answer this question and chat about his upcoming book that dives further into the stories of African Americans within the history of hospitality. Calvin is a keynote speaker, author and hospitality historian with ICONIC Presentations. He has nearly 30 years of experience in the hospitality and non-profit service industries. Throughout this conversation, Calvin talks about why he decided to write this book, the eye-opening research for the book, surprising findings and stories, how travel is being redefined, what five star service means to him, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Calvin LinkedIn Iconic Presentations Website
2/7/202330 minutes, 12 seconds
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Monetizing the Travel Creator Industry with Nicole TJ of Travis

Are you a content creator - whether part-time, full-time, or just as a hobby - that loves to travel? If so, you need to check out Travis, a travel startup with a mission to empower a new generation of creators to earn through travel. Just like how content creators have been able to earn money through checkout codes and affiliate links with beauty, fashion, and other companies, Travis is making it possible for creators to do the same with travel brands. In this episode, I am joined by Nicole Tj, CEO and co-founder of Travis. With 10 years of experience as a creator, influencer manager and strategy consultant at Deloitte Digital with a focus on tourism, she combines her industry experience with frustrations as a traveler, to pioneer a creator-led commerce future for the $800B online travel industry. Nicole talks about the creator economy, how Travis works with creators, trends for the travel and content creator space, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Nicole LinkedIn Travis Website
1/31/202329 minutes, 43 seconds
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Going All In on the Guest Experience at The Darwin Hotel in Atlanta

Do you like to stay at boutique hotels when you travel? Next time you’re in Atlanta, check out The Darwin Hotel.  Situated in what is now one of the hippest neighborhoods in the city, The Darwin Hotel gives travelers the opportunity to choose their own East Side Atlanta adventure. They provide a cozy, creative home base for Atlanta travelers and promote authentic Atlanta by supporting local businesses and featuring local artisans in the hotel.  In this episode, I am joined by the owner of The Darwin Hotel, Shyam Patel, and General Manager, Alfonce McKinney. They share how The Darwin Hotel was created, the unique themed suites in the hotel, how they attract and retain employees, different ways local businesses and artisans are weaved into their guests' experience, how travel is being redefined, and more.  Take the Listener Survey: https://b5074ntfg57.typeform.com/to/lPT2UeEJ Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Check Out The Darwin Hotel  Book a Stay at The Darwin! Website Facebook Instagram
1/24/202329 minutes, 29 seconds
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The Modern Travel Agency - Fora with Co-Founder Henley Vazquez

Are you looking for a travel agent to help plan your next vacation? Or do you absolutely love planning trips yourself? No matter which side you fall on, Fora, "The Modern Travel Agency", is here to help you. Anyone with a passion for travel can earn real money as a Fora travel agent, whether it's as a side hustle, full-time job, or anywhere in between. Or if you're looking for help with your next trip, Fora's travel agents make it simple for you to travel like an insider, with amazing perks and recommendations that are backed by data. Fora's co-founder, Henley Vazquez, is here with me today to talk about how Fora is making it's mark on the travel industry. During this episode, Henley and I talk about her journey to co-founding Fora, who would be a good fit to join Fora as a travel agent, trends that she sees for travel in 2023, what she considers 5-star service, how travel is being redefined, and more. Take the Listener Survey: https://b5074ntfg57.typeform.com/to/lPT2UeEJ Become a Fora Travel Agent: Get VIP access with your application on the top of the pile by using code Travel Redefined in your application on the last question.  Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Henley Facebook LinkedIn Instagram
1/17/202327 minutes, 58 seconds
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Kempinski Hotel Cancún

For over 125, Kempinski Hotels have been creating welcoming, luxury, experiences for guests around the world. Aref Sayegh, General Manager of Kempinski Hotel Cancún, joins me on this episode to talk about the incredible brand reputation that Kempinski has with both employees and guests. Aref is a results-driven leader with proven track record of successfully managing luxury hotels, clubs, and residence operations. Throughout his career, Aref has demonstrated an ability to mentor and develop staff in order to maximize talent and provide service excellence. Prior to working at Kempinski Hotel Cancún, Aref lived and worked in China for five years across Kempinski properties. During this episode, Aref and I talk about his career journey that led him to work for Kempinski properties, how Kempinski attracts and retains their employees, the Kempinski DNA that contributes to their success, what 5 star service means to him, and so much more. Take the Listener Survey: https://b5074ntfg57.typeform.com/to/lPT2UeEJ Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Aref Facebook Instagram Website
1/10/202334 minutes, 33 seconds
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2023 Travel Forecast

What are your travel plans for 2023? In this solo episode, I am sharing my travel forecast for 2023. I talk about the travel trends that we saw in 2022, the types of trips and vacations people will be taking in 2023, and what to expect when traveling this upcoming year. Take the Listener Survey: https://b5074ntfg57.typeform.com/to/lPT2UeEJ Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website
1/3/202313 minutes, 49 seconds
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Every Hotel Needs Nightfood with Sean Folkson

While the snacks in hotel lobby shops may satisfy cravings, they do us no favors when it comes to the quality of our sleep and health. Sean Folkson, founder and CEO of Nightfood, joins me for today's episode to talk about how Nightfood products are changing the game of hotel snacking. Nightfood ice cream and cookies are sleep-friendly with an average of 70% less sugar, 70% fewer calories, and only 10% of the fat of traditional ice cream. Nightfood also contains 100mg of tryptophan per serving, added Vitamin B6, Calcium, Zinc and Magnesium which are research-backed for improving sleep quality. Within a few months of their launch into hotel distribution, sleep-friendly Nightfood ice cream pints have landed on the lobby shop shelves of some of the largest hotel chains in the country. In many, Nightfood sleep-friendly pints are already outselling legacy brands like Haagen Dazs and Ben & Jerry’s. During this episode, Sean and I talk about Nightfood and how it's pioneering the sleep-friendly nighttime snack category. We talk about the limited snack options that hotels offer, why sleep-friendly snacks are important, the passion behind Nightfood's mission, the ice cream and cookie Nightfood products, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Sean LinkedIn Facebook Instagram Website
12/20/202224 minutes, 3 seconds
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The Future of Airline Loyalty Programs with Mark Ross-Smith

Do you have loyalty towards an airline in order to increase your traveling perks and score some free flights? Well then you're tuning in to the right episode to hear from Mark Ross-Smith about the future of airline loyalty programs. Mark ‘Mr Loyalty’ Ross-Smith, is an award-winning global airline loyalty industry leader. Currently, Mark is CEO & Co-founder at Loyalty Data Co, the parent brand of StatusMatch.com and is the Author, Founder of industry news site “Travel Data Daily." Mark’s experience in airlines runs deep as he previously headed up the Malaysia Airlines Enrich Loyalty Program, delivering consecutive year record financial success to the airline. His unique approach to loyalty innovation has received industry acclaim and his work is referenced in major media including CNN, BBC, South China Morning Post, The Star, The Economist, Financial Times, Executive Traveler, Skift and many more. During this episode, Mark and I talk all about airline loyalty programs. You will hear the story of how he became involved in the airline travel space, the role that data plays in airline companies, what he sees for the future of airline loyalty programs, his companies Travel Data Daily and StatusMatch, advice for travelers that are in loyalty programs, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Mark LinkedIn Travel Data Daily Website StatusMatch.com
12/13/202230 minutes, 57 seconds
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Experiential Retail Changing How Hotels Furnish with Marc Hostovsky from Minoan

Have you ever stayed at a hotel or short-term rental and fallen in love with a product or piece of furniture that was there? Meet Minoan, a company that is at the frontier of a new way of shopping that they call "Native Retail"- when you discover new products in the environments where they are being used for what they were designed to do In this episode, I'm so excited to be joined by Marc Hostovsky, the CEO and founder from Minoan. Fueling his passion for people and products, Marc created Minoan as an all in one, free, ordering platform that short-term rentals and boutique hotels can use to buy from 200+ brands at steep discounts and skip the logistics of tracking, customer service, etc. Minoan turns these properties into a shoppable experience so guests can order the items they loved from their stay, and the property partners can make a little extra money. During this episode, Marc and I have an awesome conversation about how retail and furnishings impact hospitality and travel experiences for the consumer. Marc talks about his traveling experience that inspired him to start Minoan, how Minoan works, ways that retail is changing, how Minoan helps hotels and short-term rental hosts, how travel has changed, retail trends that he is seeing for hotels and short-term rentals, and so much more. Click here to get $25 credit towards your first purchase using Minoan! Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Marc LinkedIn Minoan Website
12/6/202228 minutes, 24 seconds
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The Importance of Human Capital with Josh Rubinstein

It's no secret that the hospitality industry is going through a major staffing crisis. In today's episode I'm joined by Josh Rubinstein, Founder and Managing Director of JPR Human Capital, a recruiting firm working to fill open hospitality jobs with the right people. James began his hospitality career in boutique hotel and stand-alone restaurant operations and managed various Michelin-starred and James Beard award-winning restaurants, giving him a unique perspective on executive search. He pivoted his career and became a recruiter, working at Korn Ferry as a Managing Consultant, Executive Search for Travel, Hospitality & Leisure. In 2021 Josh joined the Passionality Group and in 2022, was appointed Partner, Head of Strategic Growth Partnerships. Simultaneously, Josh founded JPR Human Capital, an innately different search firm focusing on the relationship first. During this episode, Josh and I have an incredible conversation about how he is working to recruit and retain top talent for the travel and hospitality industry. He shares how important relationship building has been throughout his career and building his company, what he looks at when placing a candidate, how important finding the right talent is in hospitality, how travel is being redefined, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Josh LinkedIn Website
11/29/202229 minutes, 5 seconds
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Holiday Travel Recap - Sarah

What are your holiday travel plans? In this solo episode, I am talking about what to expect when traveling during this holiday season. Whether you are flying or driving to your destination, it is important to understand the current trends and data around travel so you have an idea of what to expect. Plus, in honor of this episode being released the week of Thanksgiving, I want to say a big thank you to each and every one of you that tunes in every week! Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website
11/22/20227 minutes, 52 seconds
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Content Marketing ROI with Calvin Tilokee of RevPar Media

How can hotels use content creation as a way to build their brand and improve their guest experience? To answer this question, I'm joined by Calvin Tilokee, CEO and Creative Director of Revpar Media. Revpar Media focuses on helping hospitality businesses take a strategic approach to their social media, create authentic engagement, and build an audience that will convert to guests. Calvin's expertise comes from his personal success building large followings across memes, travel and self-development brands. During this episode, Calvin and I talk all things content creation for the hospitality industry. He shares what led him to create Revpar Media, how he works with hotel properties, the biggest mistakes hotels make when it comes to content creation, creating a content strategy, determining ROI for social media, how social media has impacted the hotel industry, how travel is being redefined, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Calvin LinkedIn Meme Account Instagram Revpar Media Website
11/15/202240 minutes, 14 seconds
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Why Staying Energized is Important for Travel with John Pinelli of Punch'd Energy

How do you stay energized while traveling? Whether it's multiple coffee stops throughout the day or a quick stop at the convenient store for an energy drink, there are so many drinkable energy-boosting options. Until now... meet your new travel partner Punch'd! Punch'd Energy is the first caffeine gummy on the market. The CEO and Founder of Punch'd, John Pinelli, joins me today to talk all about how consuming clean, chewable energy can elevate your travels. During this episode, John and I talk about how energy impacts the travel experience. He shares what Punch'd products are, why it is healthier and cleaner than other caffeine products in the market, how Punch'd can help maintain energy no matter how busy you are while traveling, why clean caffeine options are important to have for travelers in airports and hotels, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with John LinkedIn Punch'd Website - Use Code SARAH15 for 15% off!
11/8/202228 minutes, 38 seconds
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Independent Hotels Leading the Way: A Recap of Independent Lodging Congress

What should independent hotels be focusing on? The Independent Lodging Congress was an incredible experience that left me with a new perspective on how to be successful today as an independent hotel. In this solo episode, I am recapping the big takeaways I learned while at the Independent Lodging Congress. I talk about the importance of immersive experiences, strategic design, how to be a social hub as a hotel, the value of having a sense of purpose for hospitality employees, what I learned from Bill Walsh's talk, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Check Out The Independent Lodging Congress Website
11/1/202214 minutes, 2 seconds
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Boutique Hotels Reign Supreme with Silvia da Blas of Único Hotels

As a traveler, do you seek out boutique hotels when planning your lodging? The rise in popularity of boutique hotels is one that continues to grow, not only in the number of travelers who prefer them but also the number of incredible properties travelers can choose from. Today, I am joined by Silvia da Blas of Único Hotels. Único Hotels is a luxury lifestyle hotel collection with 5 properties in Spain, each offering their own unique experience for travelers. During this episode, Silvia and I have an amazing conversation about Único Hotels and the ways that boutique hotels can stand out. She talks about the Único Hotels property portfolio, what makes each property unique, what travelers can expect when they stay at one of the properties, how they are dedicated to creating unique experiences for guests, why boutique hotels are so popular, ways that the properties have pivoted to appeal to travel trends, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Silvia LinkedIn
10/18/202234 minutes, 31 seconds
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Baby Boomer vs. Millennial

What are the generational differences when it comes to travel? The travel industry has evolved drastically each decade and the travelers experience has changed along with it. Each generation has a wildly different set of expectations and habits when it comes to traveling. To give you a taste of the generational contrast with travel, my mother, a Baby Boomer, joins me, a Millennial, on this episode of Travel Redefined. During this episode, my mother and I chat about changes in travel that she has seen throughout her life, her travel habits and routines today, what five star service means to her, how luxury service has changed over the years, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Kay LinkedIn
10/11/202222 minutes, 32 seconds
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Recap of The Lodging Conference 2022 and Fall Travel Forecast

What trends in traveling are you predicting for the fall? During this solo episode, I am talking about the fall trends in travel and hospitality. You will hear my recap of the 2022 Lodging Conference, changes I hope to see in the industry, and a story from my career that I hope inspires employers to be supportive of their employees goals. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website
10/4/202219 minutes, 19 seconds
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The Democratization of Vacation Rental Investments with Corey Ashton Walters of Here.co

Are you invested in real estate? The platform Here is a revolutionary online marketplace that lets anyone anywhere invest in vacation rentals online and begin earning passive income. The Founder and CEO of Here, Corey Ashton Walters, is a seasoned entrepreneur, brand builder, and college dropout who has founded multiple successful companies over the last 15 years. Through Here, users are able to begin investing in the highest-yielding asset class in real estate with just $100! During this episode, Corey talks about how he came up with the concept for Here, what he looks for when adding a property to Here, who the ideal user is for Here, what he envisions as the future for travel, how travel is being redefined, what five star service means to him, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Corey Website LinkedIn Instagram Facebook Twitter
9/27/202231 minutes, 24 seconds
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Where Hospitality + Travel Meet with Rob DelliBovi from RDB Hospitality

Do you work in hospitality? Meet the one stop shop for all of your business needs: RDB Hospitality. They help companies within the industry recruit and train their employees, provide strategic advisement, asset management, and help out with travel management and concierge. Rob DelliBovi, the Owner & CEO of RDB Hospitality, joins me in this episode to talk all about RDB's insights into the industry. During this episode, Rob talks about his company RDB Hospitality, the current state of recruiting in hospitality, what solutions can help companies attract and retain employees, hotel trends from recent years, how the traveler mindset has shifted, what 5 star service means to him, what’s next for RDB, and more! Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Rob DelliBovi LinkedIn
9/20/202233 minutes, 16 seconds
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The Future of Travel: NFTs, the Metaverse, Web3 with Brian Esposito

What do you envision for the future of travel? Aspects of the hospitality and travel industry are beginning to incorporate the Metaverse, NFTs, crypto, Web3, and have already seen big changes come to fruition. Meet Brian Esposito, the man behind the fastest growing organic NFT Project known as BAPES / BAPESCLAN, which took the NFT market and industry by storm in creating the first METAFUND. His perspective as a traveler and a trailblazer in the NFT space provides a unique look at what's on the horizon for the hospitality and travel industry. Throughout this conversation, Brian talks with me about how crypto, NFTs, and the Metaverse fit into hospitality, how he sees the space evolving as we move forward, current projects he is working on, how travel is being redefined, and more! Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Brian Esposito LinkedIn Instagram Twitter
9/13/202235 minutes, 13 seconds
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The Positive Impact of Travel Influencers with Francesca Murray

Have you always wondered what it means to be a travel influencer? When you Google "travel influencer", Francesca Murray's photo is the first one that you will see. Since launching her platform One Girl One World back in 2014, Francesca has become a pioneer of the Black travel movement and built a massively engaged following. Her content across all social media platforms includes stunning photos and videos from around the world along with her detailed blog posts to help women with the resources fulfill their travel dreams. In this episode, Francesca shares how she came up with the concept for One Girl One World, how she works with brands, how influencers have changed travel, what shifts she has seen in hospitality marketing, her passion for diversity in travel, how unique experiences are redefining travel, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Francesca Murray LinkedIn Instagram Website
9/6/202228 minutes, 20 seconds
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Hospitality Marketing Comes From Within with Scott Eddy

Do you feel drawn towards hospitality? Many of us that have found ourselves in the hospitality, travel, and tourism industries did not anticipate this would be our career, but there was something deep inside of us that pulled us to it. Scott Eddy's story is no different. After 10 years in investment banking, Scott Eddy moved overseas and lived in Europe and Asia for 17 years where he started the first digital agency in Southeast Asia. Since selling the agency, Scott has built his personal brand and now travels full-time while consulting and building brand strategies for those in the world of tourism and hospitality. In this episode, Scott talks about how he works with travel and hotel brands, shifts he has seen in hospitality marketing, changes he has seen in the industry as a traveler, how he sees travel being redefined, advice for travelers, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Scott Eddy LinkedIn
8/30/202233 minutes, 39 seconds
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The Importance of Social Impact in Hospitality with Jennifer Collins, EOS Hospitality

How can hospitality brands improve their social impact? With hospitality based on treating people well, ALL people - no matter where they come from or what they look like - need to be treated better to continue evolving the inclusivity of the industry. The brands that are focusing on social impact will be the ones who retain the hard-working and exceptionally kind employees that make this industry so incredible. In this episode, Sarah is joined by Jennifer Collins, Executive Vice President at EOS Hospitality. Jennifer talks about how she found her way into hospitality, why she left the industry and re-entered, why she is so passionate about social impact, improving the employee experience in hospitality, hospitality trends that EOS hospitality is focusing on, and so much more Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Jennifer Collins LinkedIn
8/23/202239 minutes, 48 seconds
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Cashless Tipping Solutions for Today's Traveler with Robert Petteruti - eTip

How often do you find yourself wanting to give someone a tip, but don't have any cash on hand? Meet the new fintech company shaking up the hospitality industry, eTip.io. Through eTip, cashless tipping, rating, and reviewing workers in the hospitality and service industries has never been easier. Not only does eTip providing a seamless, secure and instant digital payment solution for customers to show their generosity, but they also understand the correlation between financially empowered employees and employee retention. In this episode, Sarah is joined by Robert Petteruti, the co-founder of eTip. Robert talks all about the market pain points eTip provides solutions for, the power of ratings and reviews, what he see from a birds eye view look into the hospitality industry, how travel is being redefined, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Robert Petteruti LinkedIn
8/16/202230 minutes, 23 seconds
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Inspired Employees Create Stories with Rajesh Radke

Rajesh Radke believes he was born to be in hospitality, and when you hear his stories you will understand why. As Managing Director of the Daxton Hotel in Birmingham, Michigan, him and his team's focus on providing guests the best experience is apparent even in the smallest details. Throughout this episode, Rajesh shares stories of how he gives great service to everyone, why he treats everyone like a VIP, what the Daxton Hotel property is like, how to engage in the personality of the property location, what high tech and high touch in hospitality is, how travel has been redefined, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Rajesh Radke LinkedIn
8/9/202237 minutes, 8 seconds
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Immersive Experiences in Malta with Michelle Buttigieg

Are you looking for a travel experience around the Mediterranean Sea that's not the typical European hot spots? Look no further then Malta, a small island with rich culture, fascinating history, and incredible food. Not only that, but Malta is easily accessible for travelers with English as one of their two official languages and locals who love to share the wonders of their culture with newcomers. Meet Michelle Buttigieg, who was born and raised in Malta and now serves as the North American Representative for the Malta Tourism Authority. In this episode, Michelle talks with Sarah about how she got the opportunity to serve as a representative for her home country of Malta, what’s so special about the small but mighty island in the Mediterranean, what some of the immersive experiences on the island are, travel trends that Malta is focusing on, her advice for travelers, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Michelle Buttigieg Visit Malta Website Visit Malta Instagram Visit Malta Facebook Visit Malta Twitter
8/2/202227 minutes, 54 seconds
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Creating a Culture of Excellence with Benjamin Gray, Area General Manager

Delaware isn't commonly thought of as a vacation destination to those living outside of the East Coast but it truly is a hidden gem for travelers. Not only are the beaches beautiful but there are some incredible hotels along the coast, three of which are managed by Benjamin Gray - The Bellmoor Inn and Spa, Bethany Beach Ocean Suites & Hotel Bethany Beach. In this episode, Sarah talks with Benjamin about how he went from a law school student to a Hotel General Manager within 8 months, what it is like managing three unique properties, how he is helping guests travel during this time of high gas prices, his view on why it is hard to recruit hospitality talent right now, what’s next for his properties, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Benjamin Gray Connect on LinkedIn
7/26/202232 minutes, 19 seconds
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Entertainment Driven Hotel Experiences with Seyed Rezvani

Are you looking to book a trip to Mexico in the near future? Look no further than Mundo Imperial, an exquisite hotel that has hosted the Mexican Tennis Open, designed a unique guest experience, and even completed the Queer Destinations certification to further it's mission promoting travel inclusivity. In this episode, Sarah sits down with Seyed Rezvani, the Managing Director of Mundo Imperial Entertainment & Hospitality to talk all about their impressive portfolio, recent hospitality trends that the company is adopting, what it is like hosting the Mexican Tennis Open, what 5 star service means to him, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Seyed Rezvani Mundo Imperial Entertainment & Hospitality
7/19/202236 minutes, 50 seconds
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Jennifer Barnwell - Curator Hotels and Resorts

Do you value a unique hotel experience when you travel? From creative interior designs to incredible locations, more and more travelers are seeking out independent hotels when booking their next stay. Curator Hotels & Resorts Collection is on a mission to help independent hotel continue to scale without losing their independence by providing their hand-selected portfolio of hotels with the tools to run their operations smoothly and continue to focus on their unique guest experience. In this episode of Travel Redefined, Sarah is joined by Jennifer Barnwell, the President of Curator Hotels & Resorts. Jennifer talks to Sarah about how she got into the hospitality industry, what she looks for when deciding to add a hotel to the portfolio, how Curator helps independent hotels compete, what she predicts for the future of independent hotels, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Jennifer Barnwell: Connect on LinkedIn Curator Hotel & Resorts Website
7/12/202231 minutes, 7 seconds
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How is Travel Being Redefined

Welcome to Travel Redefined, hosted by travel and hospitality expert, Sarah Dandashy! Sarah is the #1 Amazon Best Selling Author of Hospitality From Within, TV personality, public speaker, and social media's go-to travel guide with 225k+ followers. In this first episode, Sarah is joined by Wil Slickers, CEO and founder of Hospitality.FM. You will hear their thoughts on how the travel landscape is changing, why this summer is the season of delayed and canceled flights, and what you can expect from future episodes. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Wil: Connect on LinkedIn Hospitality.FM Website Slick Talk Podcast
7/4/202216 minutes, 32 seconds