On today’s Surgical Saturdays episode of the Dentalpreneur podcast, Mark hosts Dr. Taher Dhoon and Dr. Dan Briskie from the Colorado Surgical Institute. The episode dives deep into surgical dental case preparation, including how to review X-rays and CT scans for effective treatment planning. Dr. Dhoon and Dr. Briskie share practical insights on patient consultations, medical history reviews, and the critical role of bone quality and vitamin D in implant success. They also explore philosophical approaches to surgery, encouraging early career dentists to gain confidence and build their skills. The episode is filled with actionable advice for anyone looking to enhance their surgical practice. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s two-part episode, Mark Dr. Soraya Safi continue their conversation, delving into the pros and cons of dental practice ownership versus remaining an associate. Mark discusses the financial benefits of owning a practice, including tax advantages and building equity, while also acknowledging the challenges that come with ownership. Dr. Safi shares her insights on navigating a high-tax environment as an associate and discusses her long-term career goals, including balancing work and personal life. They also explore advice for dental students, the importance of relationships in the workplace, and Dr. Safi’s journey in building her social media presence to support other dental professionals. The episode wraps up with a look at Dr. Safi’s new coaching program and future plans. EPISODE RESOURCES https://www.drsaficoaching.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s two-part episode, Mark interviews Dr. Soraya Safi, also known as the "Forever Associate Dentist." Dr. Safi shares her journey into dentistry, discussing her time at Midwestern University and the factors that led her to become a dental associate rather than a practice owner. They explore the challenges and rewards of being a long-term associate, including job options, mentorship, and navigating career transitions within the dental industry. Dr. Safi also offers valuable insights on what makes an ideal work environment for associates, and how dental practice owners can improve retention and satisfaction beyond financial compensation. EPISODE RESOURCES https://www.drsaficoaching.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we continue with Brandon Moncrief with their discussion on dental practice sales, focusing on the financial intricacies of selling to DSOs (Dental Support Organizations) and private equity. They explore key concepts such as recapitalization cycles, different equity structures like joint venture and holding company models, and how they impact a seller’s cash flow and control over their business. Brandon explains the importance of understanding EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) manipulation by buyers and how it affects valuation. He emphasizes creating competitive bidding environments to maximize practice value and protect sellers from undervalued offers. This episode provides detailed insight into how dental professionals can navigate complex financial decisions when selling their practice. EPISODE RESOURCES www.dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the first of 2-parts with Brandon Moncrief, a seasoned expert in the dental industry with 20 years of experience as a banker, broker, and sell-side advisor. Brandon explains the current landscape of dental practice sales, focusing on the growing trend of younger dentists selling their practices to DSOs (Dental Support Organizations) and private equity. He highlights how consolidation is shaping the industry, with valuations and interest rates playing a crucial role. Brandon also discusses how practice size, EBITA (Earnings Before Interest, Taxes, and Amortization), and revenue affect whether a practice is sold to a private buyer or a DSO. He provides valuable insights into the financial and structural differences between traditional doctor-to-doctor sales and DSO transactions, emphasizing the importance of timing and financial strategy for practice owners. EPISODE RESOURCES www.dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we sit down with Dr. Quinn Smith, a multi-doctor practice owner and co-founder of Smile Warranty. Dr. Smith shares his journey from growing up on a family farm in Idaho to becoming a successful dentist in Texas. They discuss Dr. Smith’s entrepreneurial spirit, the rapid growth of his practice, and how his company, Smile Warranty, is filling a gap in the dental industry by offering a unique six-year warranty on dental work. Tune in to hear valuable insights on practice management, patient care, and the importance of innovation in dentistry. EPISODE RESOURCES Mysmilewarranty.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we sit down with Vivek Kinra, a successful serial dental entrepreneur. Vivek shares his journey of founding two fast-growing companies, PPO Profits and Verific, and how he scaled them to success. They dive into the intricacies of dental insurance verification, the challenges of building a company focused on PPO fee negotiations, and Vivek’s new venture, Verific, which aims to modernize dental insurance verification using AI and crowdsourcing. Tune in for insights on entrepreneurship, scaling businesses, and solving some of dentistry’s most persistent challenges. EPISODE RESOURCES https://www.ppoprofits.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s second part of this engaging two-part episode, we continue our in-depth conversation with Dr. Paul Goodman, also known as Dr. Nacho. The discussion dives into some of the most pressing issues facing the dental profession today, starting with the ever-increasing cost of dental education and the staggering student loan debt that new graduates face. Dr. Goodman candidly shares his perspective, acknowledging that if he were faced with the current financial realities of dental school—potentially graduating with over $550,000 in debt—he might not choose to pursue dentistry again, unless he were specializing in a field with immediate high earning potential. The conversation also touches on the emotional and financial burden of student debt, emphasizing the importance of thoroughly understanding the financial implications and having a solid plan to manage the debt post-graduation. EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s first part of a two-part episode, we have Dr. Paul Goodman, widely known as Dr. Nacho, for a lively and insightful conversation. Dr. Goodman is the founder of a vibrant online dental community and has been making significant strides in the dental world through his unique approach to education and mentorship. The episode kicks off with a lighthearted chat about their mutual love for good food and coffee, with Dr. Goodman reminiscing about past culinary adventures in Philadelphia. As the conversation progresses, Dr. Goodman shares details about his recent event, the Super Dentist Boost Camp, where he gathered dental professionals to focus on the core aspects of practice ownership, leadership, and efficiency. Dr. Goodman highlights the invaluable contribution of DSI coach Dr. Aaron Nicholas, who gave an impactful presentation on improving clinical efficiency—an area often overlooked in traditional dental training but crucial for success in practice. The two doctors delve into the challenges faced by new dentists, particularly the pressure to perform quickly and effectively in a real-world setting, and the importance of building a strong dental "core" that goes beyond clinical skills. Dr. Goodman also discusses his passion for supporting dental students and new dentists, emphasizing the importance of real-world education and mentorship in helping them navigate the often unpredictable world of dentistry. The episode is packed with practical advice, humorous anecdotes, and a genuine passion for improving the dental profession, making it a must-listen for anyone in the field. EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark sits down with Ryan Miller, CEO and co-founder of Peerlogic, a company at the forefront of AI-powered solutions for dental practices. Ryan shares his journey into the dental industry, driven by a combination of his corporate development background and insights gained from his wife’s experience in the field. They discuss Peerlogic’s innovative AI assistant designed to enhance front office efficiency, boost patient engagement, and ultimately increase practice revenue. Ryan delves into how Aimee seamlessly integrates into dental practices, handling tasks such as analyzing patient calls, following up on missed opportunities, and even managing appointment scheduling—all with minimal human intervention. The conversation also touches on the broader implications of AI in the industry, the challenges of technology adoption in dentistry, and the potential future of AI in business. EPISODE RESOURCES https://www.peerlogic.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes is interviewed by Wes Whitten of Neodent, where he shares his inspiring journey from overcoming academic challenges to becoming a successful dental entrepreneur. Mark opens up about his early struggles with learning and attention difficulties, which fueled his determination to succeed in dental school and beyond. He reflects on his initial goal of achieving financial success through multiple practice ownership, only to realize that true fulfillment required a more balanced approach to life. Mark discusses the development of his "Four Futures" framework, focusing on mind, meaning, muscle, and money, which has become a cornerstone of his coaching practice. He emphasizes the importance of daily habits, mindfulness, and personal development in achieving overall success, not just financial gains. Throughout the conversation, Mark underscores the value of having a clear "why" behind one’s endeavors, sharing how this mindset shift led to the founding of Smile Outreach International, a nonprofit organization dedicated to providing dental care to underserved communities around the world. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Ashlee Hirschfeld hosts a lively discussion with Dr. Ben Kacos, founder of Freeport Dental Solutions and Chief Clinical Officer for Dental Success Partners. They dive into the topic of "How to Be Everyone’s Favorite Dentist," sharing practical strategies that can be immediately implemented to improve patient relationships and satisfaction. Dr. Kacos emphasizes the importance of the new patient phone call as a critical step in building rapport and trust before patients even step into the office. He also discusses the power of active listening, understanding patient preferences, and tailoring treatment plans to meet individual needs. The conversation highlights the value of asking the right questions, offering monthly payment plans, and the significance of providing patients with clear, tailored choices rather than overwhelming them with options. As they wrap up, Ashlee and Dr. Kacos touch on upcoming webinars, including a session on thriving during a recession and tips on team retreats. Dr. Kacos shares a discount code for an upcoming DSI event in Dallas, encouraging listeners to invest in continuous learning and practice growth. EPISODE RESOURCES https://peakdentalresources.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome three enthusiastic D4 dental students from Midwestern University: Christian Putegnat, Andy Palacios, and Sydnie Weis. They discuss their dental school experiences, future goals, and the challenges they face as they transition into the world of practice ownership. Christian shares his journey from mechanical engineering to dentistry, balancing his studies with family life, and his aspirations for practice ownership. Andy, with a strong foundation in faith, talks about his dream of opening a startup practice and his interest in surgery. Sydnie, who combines her love for art and dentistry, plans to own multiple practices and is focused on gaining experience in cosmetic procedures. The conversation delves into the importance of demographic selection for startups, the value of mentorship in associateships, and strategies for managing student loan debt. Dr. Costes offers invaluable advice, emphasizing the need for growth-minded communities and strategic planning for long-term success in dentistry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we sit down with Tom Barberio, CIO of Think Forward, to discuss the critical importance of cybersecurity in the dental industry. With over 20 years of experience in delivering technology and security solutions, Tom shares insights on how cybercriminals target small dental practices and why data protection is essential for maintaining trust and avoiding devastating breaches. They explore real-world examples of cyberattacks, the evolving nature of threats, and practical steps dental practices can take to safeguard their operations. This episode is a must-listen for anyone looking to protect their practice from the growing dangers of cybercrime. EPISODE RESOURCES https://www.thincforward.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we sit down with Greg Essenmacher, founder of GNA Consult, to discuss the complexities of integrating full-arch procedures into general dental practices. Greg shares his journey from the medical device industry to becoming an expert in dental practice optimization, particularly in the full-arch space. The conversation delves into the importance of proper team structure, marketing strategies, and the patient journey for successful case acceptance. Greg also highlights the critical role of education and training in achieving long-term success in this specialized area. Tune in to learn actionable insights that can help take your practice to the next level. EPISODE RESOURCES https://www.dentalconsult4u.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome back Ashlee Hirschfeld, the COO of the Dental Success Network (DSN) and a key contributor since the podcast's inception. They dive into DSN's growth, discussing how the platform provides a safe space for dental professionals to get valuable feedback without the negativity common in other forums. Ashlee shares updates on DSN’s upcoming features and community enhancements, as well as her insights on leadership, accountability, and maintaining morale within dental practices. Tune in for a mix of dental strategies, team management advice, and a sneak peek at DSN’s future plans. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s two-part episode, we continue our deep dive into advanced surgical techniques with part two of his conversation with Dr. Taher Dhoon and Dr. Dan Briskeie, co-founders of the Colorado Surgical Institute. If you’re a surgery enthusiast, this episode is packed with valuable insights! Dr. Taher and Dr. Dan focus on the challenges of working with D1 bone, emphasizing the importance of accurately assessing bone density through CT scans, push tests, and drill thread analysis. They discuss the precision required in drilling for D1 bone, including the crucial practice of drilling two to three millimeters beyond implant depth to prevent spinning and ensure stability. Additionally, they introduce the 50-50 drilling protocol, a groundbreaking technique from the recent GPS summit. Whether you’re a seasoned surgeon or new to implant placement, this episode is filled with practical advice and innovative strategies to enhance your surgical outcomes. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s first part of a two-part episode, we have the co-founders of the Colorado Surgical Institute, Dr. Taher Dhoon and Dr. Dan Briskie. This is part one of a two-part series focused on advanced clinical and surgical topics. If you’re passionate about implant surgery, this episode is for you! Dr. Taher and Dr. Dan delve into drilling protocols for achieving optimal implant stability, specifically discussing how they consistently reach 45 Newton centimeters of stability with their preferred implant system. They also cover strategic approaches to handling various bone types and weigh the pros and cons of using different burrs in challenging D4 bone scenarios. Be sure to tune in for a deep dive into the technical aspects of implant placement, and don’t miss part two, where they’ll continue this insightful discussion.   EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Neo Positivity, a mindset specialist and advocate of the Law of Attraction. Neo shares his transformative journey from serving as a police officer in one of America’s most dangerous cities to retiring at 28 and dedicating his life to spreading positive mindset techniques. Throughout the episode, Neo discusses the importance of mental exercises, the power of affirmations, and how controlling your thoughts can lead to a more fulfilling and successful life. Mark and Neo also explore the impact of mindset on personal and professional growth, offering listeners practical strategies for improving their daily lives. Tune in for an inspiring conversation about overcoming challenges, harnessing the power of positivity, and creating a life that aligns with your goals and values. EPISODE RESOURCES https://neopositivity.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s second part of a two-part episode, we continue our conversation with Dr. Summer Kassmel, a seasoned entrepreneur and one of DSI’s Black Belt coaches. Mark and her dive even deeper into the complexities of CEO time, discussing the discipline and strategies needed to make the most of this crucial, yet often overlooked, aspect of running a successful dental practice. Dr. Kassmel and Mark start by exploring the challenges that arise when trying to carve out and protect CEO time. It’s not uncommon for this time to be filled with various tasks that seem urgent but are often low-value. Dr. Kassmel provides a clear framework for identifying and prioritizing tasks into low, medium, and high-value categories, emphasizing the importance of focusing CEO time on high-value tasks that can create significant and lasting improvements in the practice. The conversation then shifts to practical steps for structuring CEO time effectively. Dr. Kassmel highlights the need for intentionality, sharing how she navigates through various departments of her practice, identifying areas where systems can be improved to eliminate recurring issues. By focusing on these high-impact tasks, practice owners can create more efficient systems that reduce daily frustrations and improve overall operations. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s first part of a two-part episode, we have Dr. Summer Kassmel, a highly successful entrepreneur and one of DSI’s Black Belt coaches. The conversation dives deep into a topic that resonates with many practice owners: the importance of CEO time and how to effectively fill that time once it's freed up. Dr. Kassmel shares her journey and the pivotal moments in her career that highlighted the necessity of dedicating focused, intentional time to work on the business rather than just in it. She explains how transitioning from a clinical role to more of a leadership and strategic role can be challenging, particularly because it involves an identity shift for many dentists who are used to immediate results from their clinical work. Throughout the episode, Dr. Kassmel and Mark discuss practical strategies for structuring CEO time, emphasizing the importance of scheduling it during your most productive hours, whether that be in the early morning or later in the day, depending on your personal rhythm. They also explore how to manage the guilt that often accompanies stepping away from patient care to focus on business strategy, and how this shift, while initially uncomfortable, can lead to exponential growth in both the efficiency and profitability of a practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode with Melinda Heryford, we dive into the challenges faced by both new and seasoned dental business owners. They discuss the importance of accountability, transparency, and using dashboards to track team performance. Melinda shares insights on overcoming resistance to accountability, guiding doctors to focus on the right priorities, and the crucial role of coaching in accelerating success. They also explore the mental health challenges in dentistry, emphasizing the need for mentorship and continuous learning to navigate the complexities of practice ownership. EPISODE RESOURCES practicemanagementconsulting.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode, we have Melinda Heryford, a practice management consultant with over three decades of experience in dentistry. Melinda shares her journey from starting in the clinical side of dentistry to becoming a leader in practice management, focusing on how to improve business operations and create more quality time for dental professionals and their teams. They discuss the importance of vision, leadership, and execution, emphasizing how systems and clear communication are key to achieving long-term success in dental practices. EPISODE RESOURCES practicemanagementconsulting.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode with Dr. Bill Keith, we dive deeper into the challenges of maintaining a positive culture within a large dental practice. Dr. Keith shares insights on how to ensure team members feel valued, the importance of leadership presence, and the role of team-building activities. The discussion also revisits the real estate and financial strategies involved in expanding a dental practice, including the use of SBA 504 loans and managing debt. We explore the operational adjustments necessary for scaling up, such as scheduling, managing multiple providers, and optimizing patient flow. Additionally, Dr. Keith offers his perspective on the growing trend of younger doctors selling their practices to private equity and DSOs, discussing the financial benefits and the potential long-term impact on the dental industry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode, Dr. Bill Keith shares his remarkable journey from an accounting and finance background to becoming the owner and operator of a mega dental practice. Dr. Keith discusses the challenges and strategic decisions involved in expanding his father's dental practice, including the critical role of real estate in his growth strategy. He provides insight into the complexities of securing financing through an SBA 504 loan and the operational changes required to scale up to a 20-operatory practice. The conversation also delves into managing inventory and overhead in a large practice, emphasizing the importance of standardized procedures, centralized supplies, and regular audits to ensure efficiency and profitability. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark sits down with the dynamic Co-CEOs and Co-Founders of GoTu, Cary Gahm and Edward Thomas. GoTu is a cutting-edge software company based in Miami that is making waves in the tech industry by transforming how we think about and approach the future of work. Cary and Edward share their journey from the initial idea to the creation of a platform that is poised to redefine workplace collaboration and productivity. EPISODE RESOURCES joingotu.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, recorded at Voices of Dentistry 2023, Dr. Mark Costes sits down with Paul Edwards, the founder of CEDR HR Solutions, to delve into the critical role his company played during the pandemic. Paul shares insights on how CEDR HR Solutions expertly navigated complex HR issues that arose during this challenging time, including layoffs, furloughs, and the intricacies of PPP loans. They discuss the common and significant mistakes business owners make when attempting to handle HR tasks independently. Paul emphasizes the importance of having professional HR support to ensure compliance and effective management, which can prevent costly errors. The conversation highlights how CEDR HR Solutions provides tailored assistance through their team of experienced attorneys and HR professionals, ensuring that business owners receive the right solutions for their unique challenges. Additionally, Paul elaborates on the various ways CEDR HR Solutions supports business owners, including their informative podcast, "What the Hell Just Happened in HR," which offers valuable insights and updates on HR-related issues. This episode is a must-listen for anyone looking to understand the vital importance of professional HR guidance in navigating the complexities of business management. EPISODE RESOURCES https://www.cedrsolutions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2nd part episode, we continue our conversation with Steve Hollingsworth, founder of Enlightening Media. We discuss the importance of personal development and continuous learning for the success and retention of team members at the Dental Success Institute (DSI). Steve shares his experiences with a video production consultancy, drawing parallels between it and DSI, and how this consultancy helped him enhance his business practices and proposals. We delve into the challenges and rewards of scaling a small business, including the necessity of systemization, managing growth, and the ultimate goal of creating a company that can operate independently of the owner’s technical expertise. Additionally, we reflect on the demanding nature of content creation and the strategies employed to maintain high output and quality, providing insight into the behind-the-scenes efforts that support our prolific content production. EPISODE RESOURCES https://enlightningmedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 1st of a 2-part episode, we dive into the fascinating journey of Steve Hollingsworth, founder of Enlightening Media. Starting from his early beginnings in video production, Steve shares how he transitioned from making skateboarding videos to managing a public access TV station at a remarkably young age. We also delve into Steve's musical journey, discussing his experiences playing in bands, securing a record deal, and facing the challenges and realities of the music industry. Steve gives us a behind-the-scenes look at the logistics and experiences of organizing and executing live events, emphasizing the importance of reliable AV equipment and their unique approach of bringing their own gear to ensure top-notch quality. Additionally, we reflect on the impactful mission trips Steve has participated in with the Dental Success Institute, sharing heartwarming stories of cultural experiences, the challenges faced, and the emotional and rewarding aspects of helping underserved communities. EPISODE RESOURCES https://enlightningmedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2nd part episode, Kay discusses the importance of having robust systems in place to ensure efficiency and minimize the need for micromanagement. She shares her experience implementing a travel preference checklist that has streamlined Mark’s extensive travel schedule, ensuring all preferences are met and reducing stress. The conversation shifts to the evolution of these systems, starting from the early days with Ashlee Hirschfeld, now COO of Dental Success Network (DSN), and how these processes have been refined over the years. Kay highlights the value of detailed checklists, not only for travel but for all operations, such as event management and office supplies. This meticulous approach ensures consistency and high standards across all aspects of the business. Kay also reflects on the challenges of managing a young team, emphasizing the importance of hiring individuals with ambition and a willingness to learn. She credits the company's culture of personal development and continuous learning as key factors in the success and growth of team members. Mark and Kay agree that the biggest perk of working at Dental Success Companies is the access to invaluable resources and the opportunity for personal and professional growth. Kay shares her strategies for managing stress and maintaining control over her workload, including excellent communication and thorough prioritization. She emphasizes the importance of recognizing that much of the stress is self-imposed and can be managed through effective planning and delegation. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 1st of 2-part episode, we have a special guest, Kay Lange, the President of the Dental Success Companies. As Kay enters her eighth year with the company, Mark reflects on her journey from a personal assistant to her current role. Kay shares her unique story of joining the team through a Craigslist ad, emphasizing the importance of determination and willingness to learn despite lacking experience in the role she applied for. Kay recounts her initial days at DSI, performing basic tasks and gradually earning trust to handle more significant responsibilities. She provides a glimpse into the company's intimate working environment, describing the Victorian house they operate from, which fosters a family-like atmosphere. Mark and Kay discuss the evolution of the company, including the early chaotic days when Mark balanced multiple dental practices and the consultancy's growth. They delve into Kay's entrepreneurial mindset and her role in streamlining processes, improving vendor relations, and digitizing client records. The episode highlights Kay's adaptability, creativity in execution, and her contributions to the company's success. Mark praises Kay's ability to lead projects independently and her knack for bringing innovative ideas to life. They also touch on the importance of understanding the "why" behind initiatives, fostering a collaborative environment, and the balance between leadership and micromanagement. This episode provides valuable insights into the inner workings of a successful dental consultancy and the dynamic partnership between Mark and Kay Lange. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Chris Richards, the executive director of the Colorado Surgical Institute (CSI). With a background in operations, leadership, and marketing, Chris shares insights on how he transitioned into the dental world and the impact of his work at CSI. They discuss the growth of CSI, the logistics of running large-scale dental courses, and strategies for patient recruitment and case acceptance. Chris also talks about the unique aspects of CSI’s educational programs, including the use of temporary licenses for out-of-state and international dentists. They highlight upcoming courses, the integration of new procedures, and the expansion of CSI to new locations. The episode concludes with a look at their partnership with Neodent and their participation in the upcoming Neodent symposium in San Diego. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2nd part of a 2-part episode, "When to Bring on an Associate," Ashlee Hirschfeld, Dr. Summer Kassmel, and Mark Costes continue their exploration into the critical aspects of integrating a new associate into a dental practice. The discussion begins with the process of introducing an associate, emphasizing the importance of identifying key indicators and metrics such as patient flow, hygiene checks, and overall production capacity that suggest it's time to bring on additional support. They highlight the significance of effective delegation and mentorship to ensure the associate's successful integration and development within the practice. Additionally, the conversation addresses common fears and potential challenges, including concerns about the practice's reputation, financial impact, and team dynamics, providing practical insights and strategies for navigating these issues. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 1st of 2-part episode, "When to Bring on an Associate," Ashlee Hirschfeld, Dr. Summer Kassmel, and Mark Costes delve into the critical considerations for dental practice owners contemplating the addition of an associate. The discussion underscores the importance of initiating the process early, noting that many doctors tend to delay due to fear or over-analysis. The trio explores the key indicators and metrics signaling the need for an associate, such as patient flow, physical capacity, and case acceptance rates. They emphasize the necessity of aligning philosophies and implementing effective onboarding processes to ensure a seamless integration of the new associate. Additionally, they address common fears and potential consequences, including concerns about reputation damage, financial loss, and team dynamics, offering valuable insights for mitigating these risks. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we're excited to have Donald and Monica Bailey, the founders of Epic Dental, join us. They are passionate about cavity prevention and the benefits of xylitol, a natural sweetener known for its dental health benefits. Epic Dental offers products like gum, mints, toothpaste, and mouthwash, all containing xylitol to help reduce the risk of cavities. Donald shared how Epic Dental started, pivoting from nasal sprays to oral care and overcoming challenges in finding the right dose of xylitol and marketing to consumers. Monica emphasized the importance of patient compliance and integrating xylitol products into daily routines easily. EPISODE RESOURCES www.epicdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have an old friend and a highly successful practice owner, Dr. Spencer Greer, joining us. Spencer owns Mid Columbia Dental, located in Kennewick and Pasco, Washington. He is an award-winning dentist and an authority in implant dentistry, certified in conscious sedation. In his free time, Spencer enjoys surfing, golfing, sleeping, eating donuts, and watching movies with his wife and kids. In this episode, Spencer shares his recent journey with the carnivore diet, guided by Dr. Faustine Dinn, to manage his autoimmune disease. We dive into his experience, the challenges, and the surprising benefits he's encountered. Spencer also gives us an inside look at his dental career, including his path to owning multiple practices, his practice management strategies, and how he mentors new associates to achieve high productivity. Spencer's approach focuses on diagnosing effectively, maximizing treatment acceptance, and maintaining a positive and efficient work environment. He also discusses his mentorship program, Big Time Dental Producers, aimed at helping other dentists ramp up their production and achieve financial success. Listeners can benefit from Spencer’s mentorship sessions, with a special discount code "MARK" for 10% off any course offerings. Tune in to learn valuable insights and practical tips to enhance your dental practice.   EPISODE RESOURCES https://midcolumbiadental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have this part two episode, with our guests concluding an enlightening discussion on crucial practice metrics. They delve into the importance of expanding capacity before investing heavily in marketing to avoid misleading results. They highlight reactivating existing patients and managing attrition before ramping up marketing efforts. The conversation covers the significance of monitoring and managing collections, including patient and insurance accounts receivable, to maintain financial health. They also explore metrics for determining when to bring on an associate and emphasize the need for data-driven decisions, analyzing practice trends, and understanding financial indicators to tackle staffing and production challenges. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a two-part series featuring Ashlee Hirschfeld, DSI Black Belt coach, Summer Kassmel, and DSI analytics expert Jake Conway. They dive into the crucial numbers that matter in dental practices. In part one, the discussion centers on how dentists rely on metrics to guide their decisions. They address common struggles and opportunities for both new and experienced doctors, emphasizing the importance of clarity and awareness from a numbers perspective. The conversation explores hygiene department performance, including key metrics like hygiene production percentage, its implications, and the impact on overall practice success. They also discuss considerations for bringing on associate doctors, using hygiene demand and exam mix as indicators, and the significance of analyzing practice metrics for informed decision-making. Don't miss part two, where the conversation continues. Tune in tomorrow for the conclusion. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a clip from a recent Dental Success Summit in Scottsdale, Arizona, where Mark elaborates on the Systemization Jumpstart. He discusses the best ways to initiate systemization in your practice and build a strong foundational infrastructure. Mark covers the End of Day Protocol, explaining its rationale and steps for implementation. He also details the AM Office Manager Protocol, outlining the responsibilities of the office manager before the morning huddle. Additionally, he introduces the Downtime Protocol and references Peter Drucker's famous quote about the inefficiency of being efficient at tasks that shouldn't be done at all. The episode also explores the Time Journal Exercise, offering insights on what tasks to eliminate, outsource, and delegate, along with the most effective methods for doing so. Mark shares valuable tips on creating an organizational chart and conducting weekly growth meetings. He emphasizes the importance of structuring these meetings to engage the team fully, establish lead measures, and implement a framework for key performance indicators (KPIs) and accountability. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we wrap-up with part two of a two-part episode. If you haven't listened to part one of the "When It's Done" episode, make sure to go back and listen to it first. It will make a whole lot more sense. Today, we are going to focus on the entire workshopping exercise that we call the Ideal Practice Exercise. This exercise provides you with a lot of clarity about what you want your practice to look like when you transition out of practice ownership and clinical dentistry. Mark really believes in the power of visualization and having a clear target to aim for, especially as you navigate the minutiae, monotony, and stress of everyday life as a dental practice owner. It's this overall vision that helps you get through some of the toughest times and keeps you focused when the whirlwind seems to get the best of us. Throughout this workshopping exercise, there will be pauses. Listen to each question carefully, and if you can, take the time to follow along and complete the exercise as Mark reads through the questionnaire. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a mastermind meeting we had in 2019 in San Diego. We delved into a powerful visualization exercise, exploring what your practice could look like when you transition out of clinical dentistry. In this first part of a two-part series, Mark discusses two of his favorite mentors, Vince Lombardi and John Wooden, emphasizing their focus on mastering the basics to achieve success. He highlights the importance of continuous improvement and the need for experienced professionals to have reminders, minders, and accountability to stay on track. We also touch on Stephen Covey's seminal work, "The 7 Habits of Highly Effective People," particularly the habit of "begin with the end in mind" and its critical role in realizing one's full potential. Mark shares a visualization exercise that we will explore in detail in part two of this series. Additionally, Mark discusses the herd mentality in humans, using a study on sheep and human behavior to illustrate the need for a clear plan to avoid the average, unfulfilled life that many Americans experience. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve into the intricate art of decoding hard conversations. Alastair emphasizes that the number of challenging dialogues you are willing to engage in is a key determinant of success in any area of life, be it personal relationships or business endeavors. Sharing insights drawn not from textbooks but from personal missteps, Alastair offers a practical template for navigating these difficult discussions. The crux of the matter lies in our struggle with wanting to be liked while also striving to have our needs met. Authenticity, deemed a vital business asset, plays a crucial role here. We often dress alike and drive similar cars, yet claim to be unique. The same contradiction surfaces in our conversations. By examining a grievance we harbor, we can break down hard conversations into three components: the legend (the story we tell), the characters (those involved), and the need (what we actually want). EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Dr. Aaron Nicholas. Fresh from their annual mission trip to the Dominican Republic, they share reflections on their experiences in San Jose de Acoa and the surrounding villages. This trip, which has been running for 42 years, remains a highlight for both Mark and Aaron, who have found renewed perspectives and gratitude upon returning to their regular lives. Mark and Aaron delve into the logistics and personal impact of these mission trips. Despite the significant time commitment and financial sacrifice, they find immense value in the fulfillment and soul-enriching experiences gained from serving those in need. They discuss the complexities of running such a mission, comparing it to the structure of a dental practice, and the adjustments made since the retirement of the trip's founder, Dr. Frank Serio. They also share humorous anecdotes from their travels, including a minor passport mishap and the challenges of navigating airport security with local purchases. These stories highlight the patience and perspective gained from their mission work. The conversation shifts to the evolution of the mission trip itself, from its early days focused primarily on extractions to the current sophisticated setup offering a wide range of dental services. They discuss the importance of providing comprehensive care, including fluoride treatments and SDF applications, and the potential for further advancements like integrating handpieces for oral surgery and possibly even endodontic procedures. EPISODE RESOURCES https://smileoutreachinternational.org/#volunteer https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Dr. Arti Jagirdar, who brings a unique and inspiring story to the podcast. Dr. Jagirdar shares her journey from being encouraged to pursue a medical career to discovering her passion for dentistry through a high school program. Her story takes a creative turn as she explores art school before ultimately finding her way back to dentistry, integrating her artistic talents into her practice. Dr. Jagirdar discusses the challenges and rewards of owning a private dental practice in Manhattan, emphasizing the importance of building a strong community network and providing exceptional care. She highlights the significance of maintaining work-life balance and self-care while growing her practice, and she shares her vision for expanding her services to include more specialized care. The conversation delves into the philosophy of providing high-quality dental care and the role of concierge medicine in today's healthcare landscape. Dr. Jagirdar emphasizes her commitment to giving back to the community, both locally and globally, through her nonprofit efforts and compassionate approach to patient care. EPISODE RESOURCES flatirondentalnyc.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we wrap up with Jake Conway, founder of Custom Practice Analytics. If you haven't listened to part one, be sure to go back and listen to it for a better understanding of the concepts discussed. In part two, Jake delves into strategies for improving revenue in the hygiene department. He discusses setting ideal perio percentages, investigating fluoride usage, and considering the introduction of other adjunct services to enhance patient care, experience, and profitability. Jake highlights the significance of effective scheduling and its impact on efficiency, stressing the need for strategic scheduling for both the hygiene and doctor's sides. Jake also emphasizes the importance of analyzing case acceptance rates and patient experience metrics, focusing on how these key performance indicators (KPIs) reflect system efficiency and overall patient care. These metrics have a direct influence on production and collection numbers. Finally, Jake introduces the concept of creating a tiered incentive model for the team. He discusses understanding individual motivators beyond monetary incentives and implementing a fair and motivating system for rewarding team members based on their value and contributions to the practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Jake Conway, founder of Custom Practice Analytics, presents his presentation at a mastermind meeting in Charlotte, North Carolina, where he shared key insights on financial management for dental practices. Jake emphasizes the importance of understanding and utilizing financial reports, explaining key terms like overhead, fixed costs, variable costs, and owner income. He discusses the significance of monitoring both variable and fixed costs to improve cash flow and overall financial health. Additionally, Jake highlights the role of the hygiene department as a profit center, providing strategies to evaluate and enhance its efficiency and productivity. He also underscores the value of establishing budgets and involving the team to identify and solve problems, ultimately reducing overhead and increasing profitability. Tune in tomorrow for Part 2 of this insightful discussion with Jake Conway. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Summer Kassmel continues her discourse on empowering leadership within dental practices from her presentation at DSS 2024. She delved into the importance of audit systems in maintaining the integrity of office protocols, stressing the need for regular checks to ensure consistency and accountability. Dr. Kassmel explained how rotating audit responsibilities among dental assistants (DAs) not only helps in maintaining standards but also cultivates a culture of peer-to-peer accountability. Expanding on leadership development, she advised against hastily assigning titles to emerging leaders, emphasizing instead the observation of their ability to manage projects and uphold standards consistently. This approach, she suggested, prepares them for leadership by gradually increasing their responsibilities, thereby diffusing power within the practice and strengthening team dynamics. Dr. Kassmel also discussed the identification and nurturing of potential leaders, focusing on traits like high accountability, internal motivation, and healthy empathy. These qualities, she argued, are crucial for leaders who can sustain high standards without constant external motivation. She highlighted the importance of humility and active listening in leadership, skills that enhance team communication and effectiveness. Towards the end of her talk, Dr. Kassmel touched on the concept of "disciplined empowerment," which involves trusting leaders to make decisions and holding them accountable for results rather than processes. She shared personal experiences and insights into the challenges of leadership, including the need for honest communication and maintaining high standards to ensure patient care quality. Dr. Kassmel concluded by reflecting on the personal and professional growth that comes from creating a leadership team that not only meets but exceeds the cultural and operational goals of a dental practice. She offered her leadership packet for further guidance, reinforcing her commitment to developing effective leaders in the dental industry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we are thrilled to bring you insights from Dr. Summer Kassmel's presentation titled "Creating a Leadership Team". Dr. Kassmel, who has over a decade of experience and multiple roles including CEO of Castle Peak Dental and Avon Dental, shares her journey in the dental field and the pivotal role of creating a strong leadership team in enhancing business success and personal fulfillment. She talks about the transformational power of viewing challenges as opportunities, which has propelled her professional life forward. Dr. Kassmel discusses the importance of leadership in dental practice, emphasizing how it can drastically alter the trajectory of one’s career, bringing joy and satisfaction. Her talk delves into practical aspects of leadership, including the establishment of a capable leadership team that carries forward the mission and enhances the culture of the organization. Throughout her session, Dr. Kassmel recounts personal anecdotes and lessons learned from mistakes made along the way, offering tactical advice to dental professionals on how to avoid similar pitfalls. She highlights the effectiveness of her webinars and training programs, such as the Dental Career Academy, in preparing dental professionals across the country to excel in their practices. Furthermore, Dr. Kassmel passionately speaks about her initiative, the Lady Leaders of Dentistry, which provides a platform for sharing valuable leadership and management strategies not just for women, but for all professionals within the dental community. This initiative reflects her dedication to empowering others by providing the tools and knowledge necessary for success. This episode not only focuses on the strategic elements of building a leadership team but also touches on Dr. Kassmel's personal experiences that underscore the critical nature of leadership in achieving business success and personal growth. Her message encourages dental professionals to embrace leadership roles not as a burden, but as an opportunity to positively influence their practices and the industry at large. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark sits down with Dr. Thomas Fow, a Scottsdale, Arizona native with a unique and inspiring journey to dentistry. Dr. Fow, who initially focused on basketball, was recruited to play at the United States Air Force Academy where he earned his BS in Biology and served as an orbital engineer for the Air Force. Despite his impressive career start, Dr. Fow was inspired by his family's legacy in dentistry and pursued a Doctoral Dental Surgery degree from the University of Colorado School of Dentistry. After a few years in private practice, he returned for advanced training in surgical dentistry. Dr. Fow shares his incredible journey, from the challenges of balancing Division 1 basketball and rigorous academics at the Air Force Academy to his transition from engineering to dentistry. He recounts the demanding nature of military training and how it shaped his resilience and dedication. Dr. Fow’s story includes overcoming a low GPA from the academy, retaking essential courses, and ultimately earning his place in dental school despite significant setbacks. Now a traveling implant dentist in the Denver Metro area and a surgical mentor at the Colorado Surgical Institute, Dr. Fow discusses his passion for surgery, particularly full-arch surgeries, and the profound impact it has on patients' lives. He offers valuable advice for dental students and young dentists on finding their passion, the importance of gaining general dentistry experience, and the path to surgical proficiency. Dr. Fow also reflects on his faith and the pivotal moments that led him to pivot his career path, emphasizing the importance of embracing challenges and betting on oneself. His story is a testament to perseverance, adaptability, and the pursuit of excellence in both personal and professional realms. Listeners are encouraged to follow Dr. Fow on Instagram at @tfowdds or email him at [email protected] for insights into his day-to-day practice and to reach out with any questions. Join Dr. Mark Costas and Dr. Thomas Fow for an inspiring and insightful conversation that highlights the importance of resilience, continuous learning, and following one’s passion in dentistry. EPISODE RESOURCES https://www.studiozdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second half of the 2-parts from Dr. Aaron Nicholas' presentation at the Mastermind event for the Dental Success Institute (DSI) in June 2024, Dr. Nicholas delved deeper into strategies for enhancing efficiency in dental practices. He began by stressing the importance of writing down and analyzing procedures to identify inefficiencies and areas for improvement. By codifying steps and streamlining processes, practices can significantly enhance their operational efficiency. Dr. Nicholas further discussed the significance of having standard protocols and game plans for various procedures and office activities. He highlighted the benefits of well-defined systems in ensuring consistency and reducing unnecessary delays, which ultimately leads to improved productivity. Emphasizing the value of training and supporting staff, Dr. Nicholas spoke about the importance of delegating tasks to assistants and ensuring that everyone knows their roles. He underlined the necessity of effective communication and pre-briefing with the team to ensure smooth operations. Lastly, Dr. Nicholas highlighted the importance of continuous improvement through audits, feedback, and adjustments. He encouraged practices to regularly review their systems and procedures, gather feedback from staff, and make necessary adjustments to maintain high levels of efficiency and quality in patient care. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the first of 2-parts from Dr. Aaron Nicholas' presentation at the recent Mastermind event for the Dental Success Institute (DSI) in June 2024, Dr. Nicholas delved into several critical aspects of achieving success in dental practices. He began by emphasizing the importance of implementation and the need to overcome excuses that hinder progress. Dr. Nicholas discussed the significant value of efficiency and systems within dental practices, highlighting the benefits that protocols, checklists, and standardization bring to improving productivity, reducing stress, and ensuring consistent quality of care. He stressed the necessity of measuring and auditing practice activities to pinpoint inefficiencies and identify areas for improvement. Dr. Nicholas also underscored the crucial role of change and adaptability in maintaining a successful practice, encouraging attendees to embrace and implement necessary changes to stay competitive and efficient in their operations. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re joined by recurring guest Sydney Robinson, the Executive Director of the Dental Success Network. The conversation touches on common themes within the network and Sydney's insights from her experience as a traveling consultant. Sydney and Mark discuss the current trends in the dental industry, including the rise of de novo practices and the considerations around acquisitions. They highlight the unique support system within DSN, where dentists can vent frustrations and seek advice in a private and respectful environment. The episode also covers debates on clinical practices, the importance of respectful discourse, and the value of diverse opinions in professional development. Sydney shares her experiences from the road, detailing the common disconnects she observes between practice owners and their teams. She emphasizes the importance of setting clear expectations and defining success for team members. The conversation also delves into the significance of having written systems and protocols and the need for regular calibration meetings to ensure everyone is on the same page. The episode wraps up with a discussion on the importance of personal connections and trust within a team, and the value of having a safe space for open and honest communication. Mark and Sydney also share upcoming events and workshops for continued professional development. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark sits down with Rachel Wall, RDH and CEO of Inspired Hygiene. Rachel shares insights from her 30-year career as a clinical hygienist and hygiene productivity coach, discussing her journey from starting Inspired Hygiene in 2004 to building a successful coaching firm. The conversation touches on the triple win approach of Inspired Hygiene, which aims to create healthier patients, engaged hygienists, and profitable practices. Rachel and Mark delve into the challenges of balancing family life and professional commitments, particularly during the college exploration phase for their children. They also discuss the history and philosophy of Inspired Hygiene, emphasizing the importance of calibrating hygiene teams with modern practices and technology. Rachel highlights the significance of having a clear standard of care and the benefits of collaborative development within dental teams. The discussion shifts to the current challenges in the dental industry, including the impact of COVID-19 on the supply and demand for hygienists, rising wage expectations, and the adversarial relationships that can develop between hygienists and doctors. Rachel offers practical advice for navigating these challenges, such as the importance of open communication, data-driven decision-making, and maintaining a culture of continuous improvement. Mark and Rachel also explore the nuances of coaching in dental practices, addressing common themes of resistance and the strategies to overcome them. Rachel shares her perspective on the importance of setting realistic expectations and providing support to team members as they adapt to new standards and practices. She emphasizes the need for hygienists to have ownership over their compensation and the potential benefits of shifting towards more innovative compensation models. The episode concludes with Rachel providing information on how listeners can get in touch with Inspired Hygiene for coaching and resources. She invites listeners to visit the Inspired Hygiene website to book discovery meetings and access a wealth of free resources designed to support dental practices. Dr. Costas and Rachel sign off by wishing each other well and expressing their enthusiasm for the upcoming summer activities. EPISODE RESOURCES https://inspiredhygiene.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark delivers a concise yet impactful discussion on the CEO effectiveness assessment. The focus is on establishing objective baselines for leadership, culture, and systemization in dental practices. He emphasizes that the best leaders maintain a keen awareness of their operation's performance through various measurable data points. He highlights the crucial differences between micromanaging and effective leadership, offering insights into how dental professionals can enhance their leadership skills. The episode introduces the assessment used in DSI to gauge CEO effectiveness, providing listeners with practical tips to elevate their leadership and drive success in their practices. This short but action-packed episode is designed to help dental professionals reflect on their current practices, identify key performance data points, and implement effective leadership strategies. Tune in to gain valuable insights and take the next step towards becoming a more effective leader in your dental practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second half of the 2-parts from Dr. Ben Kacos' presentation on "Morning Huddles That Matter" at the Mastermind event, he emphasized the importance of reviewing Key Performance Indicators (KPIs) during morning huddles. This practice helps measure and report on daily performance, new patient flow, reappointment rates, and hygiene production, ensuring that the team stays aligned with the practice's goals. Dr. Kacos discussed using morning huddles as an opportunity for teaching and influencing factors such as new patient flow, case acceptance, and treatment planning. He stressed the importance of presenting treatment in terms that resonate with patients, thereby improving case acceptance rates. Continuing his focus on continuous improvement and training, Dr. Kacos highlighted methods such as team retreats, "Back to Basics" cards, and creating a culture of accountability within the team. These approaches help maintain high standards and ensure ongoing professional development. Dr. Kacos also underscored the significance of building a positive office culture. He introduced activities like random acts of kindness, the Kool-Aid Award, culture coins, and patient preference sheets as ways to foster a supportive and engaging environment. Additionally, regularly scheduled team retreats that mix business with fun were highlighted as essential for strengthening team cohesion and morale. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the first half of 2-parts from Dr. Ben Kacos' presentation titled "Morning Huddles That Matter" at the Mastermind event, he delved into the crucial role of morning huddles in energizing the team and setting a positive tone for the day. He underscored the importance of leadership in maintaining high energy levels and ensuring team motivation right from the start of the day. Dr. Kacos highlighted how morning huddles can build a strong office culture, focusing on praising teamwork and same-day treatment. He emphasized the use of positive reinforcement to encourage desired behaviors and outcomes within the team. Additionally, he discussed the value of leveraging patient reviews and social media feedback as teaching tools. By breaking down positive reviews, he illustrated how specific behaviors and practices led to successful patient interactions, thereby reinforcing good practices within the team. Furthermore, Dr. Kacos stressed the need for continuous training and development within the practice. He introduced systems like “Back to Basics” cards, team growth meetings, and a document vault of training videos. These tools ensure consistent and effective training for both new and existing team members, fostering a culture of ongoing learning and improvement. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a quick but impactful episode, titled "The Paradox of Personal Investment," Dr. Costes shares highlights from his recent keynote presentation at the mastermind meeting in Charlotte. Mark discusses the common stories we tell ourselves to justify why we don't take ownership of our personal marketplace. He delves into the paradox of personal investment and emphasizes the importance of surrounding yourself with people who inspire and push you to be better. The episode also covers strategies for closing seemingly insurmountable gaps and introduces a practical hack for managing chaotic and stressful situations. Listeners will learn about the concept of focusing on important tasks over urgent ones and how this shift in focus can significantly impact personal and professional growth. Additionally, Mark highlights key traits to leverage to become a world-class CEO. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we're diving into a recent mastermind meeting with our elite practice mastermind private coaching members. The focus of the discussion was on conversation, rapport building, and building trust quickly. Mark referenced Dale Carnegie's iconic book, "How to Win Friends and Influence People," specifically the section titled "Six Ways to Make People Like You." Carnegie emphasizes that the key to turning a conversation into a rapport-building and trust-building process is to get people talking about themselves. People love to talk about themselves, and by engaging them in this way, you can quickly build rapport. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, from the recent DSI Mastermind, Dr. Addison Killeen delivered an insightful presentation titled "Rallying the Team around Systemization." Addison highlighted the critical importance of systemization in dental practices, stressing that achieving over 80% systemization can lead to substantial increases in both profitability and efficiency. He emphasized the necessity of having a comprehensive operations manual, created by the team for the team, to ensure clear instructions and accountability for all tasks within the practice. Addison introduced the concept of the Chief Repeating Officer (CRO), a role dedicated to consistently reminding the team of their goals, ensuring the operations manual is utilized effectively, and maintaining accountability for all procedures. Additionally, he illustrated the financial benefits of proper systemization, showing how it can result in significant long-term financial gains, including increased practice value and higher profitability. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark is on the ZenOne Podcast with Tiger Safarov and delves into various topics, starting with his experiences in dental practice management and the importance of establishing a solid foundation before expanding. Dr. Costes emphasizes the value of building redundancies in dental practices to ensure true freedom for practitioners. He discusses the evolution of his mindset from imposter syndrome and insecurity to embracing persistence and hard work as key elements of success. Dr. Costes also highlights the significance of mentorship and setting high goals, sharing personal anecdotes and insights from his journey. The conversation touches on the generational differences in work ethic and success, with Dr. Costes acknowledging the impressive achievements of young entrepreneurs while also recognizing the challenges they face. He offers advice to young dentists, stressing the importance of mastering a single practice before expanding and maintaining a balanced approach to personal and professional life. Dr. Costes also reveals his plans for the future, including the launch of a new Dental Service Organization (DSO) that will roll up the best practices from his coaching group, supported by private equity funding. This new venture aims to create a strong and well-managed DSO with high valuation practices. Overall, this episode provides valuable insights into the world of dental practice management, personal development, and entrepreneurial success. Dr. Costes' experiences and advice offer inspiration and practical guidance for dental professionals and entrepreneurs alike. EPISODE RESOURCES zenone.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark sits down with his great friend, Dr. Aaron Nicholas, the original black belt coach of the Dental Success Institute (DSI). Dr. Nicholas has been a significant contributor to the DSI community for over 12 years and recently delivered a keynote presentation at the Elite Practice Mastermind meeting in Charlotte, North Carolina. During this engaging conversation, Dr. Costes and Dr. Nicholas discuss the highlights of Dr. Nicholas' presentation, which offered a unique perspective on achieving success in dental practice by outlining what not to do. This reverse approach resonated deeply with the audience, providing actionable insights for improving efficiency and productivity in dental practices. The duo also shares their excitement for their upcoming annual mission trip to the Dominican Republic, where they will provide much-needed dental care to underserved communities. Dr. Costes reflects on the rewarding experiences of past trips, emphasizing the personal and professional growth gained from participating in such meaningful work. They discuss the logistics of setting up pop-up clinics, the challenges faced, and the incredible impact these trips have on both the volunteers and the patients. Throughout the episode, Dr. Costes and Dr. Nicholas highlight the importance of efficiency in dental practice, sharing tips on batching procedures and improving workflow. They also touch on the broader aspects of personal and professional development, including the significance of setting high goals and continuously evolving as a practitioner. Join Dr. Mark Costes and Dr. Aaron Nicholas as they delve into the intricacies of dental practice management, the joys and challenges of mission work, and the continuous journey of personal and professional growth in this enlightening episode of the Dentalpreneur podcast EPISODE RESOURCES https://smileoutreachinternational.org/#volunteer https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark shares insights from his recent presentation at the Elite Practice Mastermind meeting in Charlotte, North Carolina. Dr. Costes emphasizes the importance of focusing on the personal evolution required to achieve primary goals rather than the goals themselves. He delves into the significance of pattern recognition, problem-solving, and the personal growth necessary as a company scales. Dr. Costes discusses the shift in roles as an organization grows, where the CEO must become more of a generalist while the team members become more specialized. He explores the critical differences between delegation and abdication, and the importance of selecting executive team members with complementary skill sets rather than similar ones. Additionally, he highlights the necessity for a CEO to have a basic understanding of each role within the organizational chart. Finally, Dr. Costes underscores the CEO's primary role in taking full responsibility for everything within the organization, acting as the chief firefighter and problem solver. Tune in to gain valuable insights from this episode entitled "Becoming a World-Class CEO." Let us know your thoughts and enjoy the episode! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we continue with Mark, Chris Richards, and Dr. Taher Dhoon, as they delve deeper into the intricacies of establishing a successful implant-based dental practice. Learn advanced marketing techniques, patient follow-up strategies, and the significance of personalized patient care. Discover the value of ongoing mentorship and how to maintain high standards in post-operative care. In this episode, Dr. Dhoon and Chris Richards discuss the importance of detailed billing and coding procedures, including using Proceed Finance for third-party financing options. They explain how different financing options can help patients get to the finish line and make larger cases more manageable. The conversation also touches on medical billing and its complexities, highlighting the necessity of understanding state-specific regulations and the potential benefits and pitfalls. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, join host Mark as he welcomes Chris Richards, Executive Director, and Dr. Taher Dhoon, an esteemed surgeon from the Colorado Surgical Institute (CSI), for an in-depth discussion on transforming your dental practice by integrating implants. This episode is packed with actionable insights on how to create a successful implant-based practice, the importance of having the right infrastructure, and detailed strategies on marketing and patient management. In this episode, you'll learn about the challenges and benefits of transitioning from a general dental practice to an implant-focused one, and how to effectively track and manage implant procedures. The discussion covers the importance of infrastructure in ensuring profitability and efficiency, along with detailed steps on setting goals and building confidence in clinical skills. Chris and Dr. Dhoon also share key administrative and clinical infrastructures required to support an implant program, as well as effective marketing strategies to attract and retain implant patients. The role of continuing education and mentorship in achieving surgical proficiency is also highlighted. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark and Clint Berry delve deeper into the fascinating world of dental software. They begin by explaining the origin and meaning behind the name "Kolla," which is Greek for "glue," symbolizing the company's mission to seamlessly integrate various software solutions. Clint elaborates on Kolla's primary function, which is to assist multi-location dental practices in aggregating their data into a central warehouse, thereby enhancing reporting and automation capabilities. The discussion shifts to the development and capabilities of Kolla's integration platform. Clint highlights how Kolla is utilized by various AI-driven dental technologies, showcasing the benefits it provides to multi-location practices. They also explore the challenges and advantages of implementing data warehousing solutions, particularly the creation of unified reports from disparate data sources, which can significantly streamline operations and decision-making processes. Clint reflects on his experiences with his previous venture, Weave, sharing valuable lessons learned and how they inform his current approach with Kolla. He emphasizes the importance of balancing work and personal life, as well as the strategic decision to pursue an IPO as a long-term growth strategy. This episode offers listeners an in-depth look at the innovative strides being made in dental practice management software and the vision driving Kolla forward. EPISODE RESOURCES https://www.getkolla.com/industries/dental https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome Clint Berry, the founder and former CTO of Weave, who is now venturing into a new dental software company called Kolla. Clint recounts the humble beginnings of Weave, from a modest setup at a seminar in Destin, Florida, to becoming a major player in dental practice management software. Clint shares insightful anecdotes about the early challenges and successes, highlighting the importance of perseverance, innovative ideas, and the right partnerships. He details how Weave's pioneering approach to integrating phone systems with practice management software revolutionized the way dental offices operate. Clint also discusses the pivotal role of venture capital funding in their rapid growth and the eventual public offering of Weave. Listeners are treated to an insider's perspective on the highs and lows of building a tech company in the competitive Silicon Valley environment. Clint explains the complexities of raising funds, dealing with investor relations, and navigating the IPO process. He provides a candid look at the decisions and strategies that fueled Weave's success, as well as the personal and professional challenges faced along the way. As the episode progresses, Clint introduces his new venture, Kolla, a company designed to help multi-location dental practices aggregate and automate their data. He explains the inspiration behind the name and shares how Kolla aims to streamline operations for dental practices through innovative software solutions. This episode offers a wealth of knowledge for entrepreneurs, tech enthusiasts, and dental professionals alike, showcasing the transformative power of technology in the dental industry. EPISODE RESOURCES https://www.getkolla.com/industries/dental https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the 2nd half of our two-part episode with Ashlee Hirschfeld and Summer Kassmel, delving into the intricacies of strategic scheduling in dental practices. They discuss the critical role of scheduling coordinators in setting high goals, prioritizing high-production appointments, and efficiently utilizing resources to maximize productivity and patient satisfaction. Ashlee and Summer highlight the necessity of comprehensive training programs and role-playing exercises for new team members. These initiatives are essential for equipping staff with the skills to handle various patient interactions and to grasp the complexities of dental practice operations. This structured approach ensures that team members are well-prepared to provide exceptional patient care from day one. The discussion also covers the checkout process in detail, underscoring the importance of understanding insurance policies, accurately collecting payments, and ensuring that patients leave with their next appointments scheduled. This focus on thorough and knowledgeable handling of the checkout process is crucial for maintaining a seamless patient experience and securing the financial health of the practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Achieving Top-Notch Customer Service,” Ashlee Hirschfeld and Summer Kassmel dive deep into the strategies for achieving top-notch customer service within dental practices, focusing on innovative hiring and training methods. Ashlee and Summer share their experiences in employing individuals without prior dental experience and leveraging unique advertisements and recruitment strategies to build a robust team. The conversation emphasizes the crucial role of a universal trainer in creating a solid foundation of dental practice knowledge for all team members, regardless of their specific roles. This approach ensures consistency and quality in patient care, enhancing the overall patient experience. Additionally, Summer and Ashlee address the particular challenges of onboarding scheduling coordinators without dental experience. They highlight the importance of comprehensive training plans and the necessity of setting clear expectations to achieve both efficiency and productivity. This episode is a must-listen for dental professionals seeking to elevate their customer service and team management strategies. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Black Belt coach, Dr. Chris Green. Dr. Green is a dynamic and accomplished dentist who founded Green Dental Care in 2018. His practice has seen rapid growth thanks to his meticulous research and extensive preparations, allowing him to reduce his clinical commitments to just three days per month. In 2023, the practice's value reached a point where a strategic partnership made sense. Besides his thriving practice, Dr. Green is a respected author and co-founder of the Practice Launchpad, a valuable resource for dentists looking to build successful practices. In this episode, we dive into the nuances of starting and acquiring dental practices. Dr. Green shares his journey and the critical steps he took to ensure the success of his startup practice. We discuss the importance of demographic research, creating a solid business plan, and the value of a strategic partnership. Dr. Green emphasizes the need to master your first practice before considering expansion and highlights the role of the Practice Launchpad in guiding dentists through their startup or acquisition journey. We also explore the current market trends for DeNovo practices versus acquisitions, the impact of private equity on dental practice sales, and the critical factors to consider when choosing between starting from scratch or acquiring an existing practice. Dr. Green provides insights into the challenges of distressed practice acquisitions and the importance of thorough due diligence and demographic research. For those contemplating the dental practice journey, Dr. Green outlines a comprehensive checklist for startups, emphasizing the need for a clear vision, securing financing, and assembling a reliable advisory team. He also shares practical advice on negotiating with contractors, equipment specialists, and IT providers, as well as the importance of credentialing and assembling your team before opening your doors. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we continue our Part 2 of our discussion with Troy Eckard on the Dentalpreneur podcast! In this episode, we delve into a non-windfall case study, which will resonate with many listeners who haven't experienced a significant liquidation event but are still earning substantial incomes. We discuss the scenario of a dental professional making a million dollars a year without a windfall in sight. Troy uses his own experience to illustrate how to strategically allocate free cash flow above basic living expenses. For instance, with a gross income of a million dollars and $300,000 covering fundamental needs, the remaining $700,000 can be wisely invested. Troy explains the benefits of putting a portion into drilling investments to save on taxes while diversifying into various asset classes for growth and security. Troy emphasizes the value of mineral rights as an investment, especially in today's market where technological advancements have reduced risks. He shares examples of partners who have successfully built their portfolios by reinvesting dividends and acquiring more mineral assets over time. These investments provide long-term, compounding income, making them ideal for professionals looking to build a substantial nest egg for retirement. We also touch on the unique advantages of mineral rights, including the lack of holding costs and liabilities, and the consistent demand for oil and gas. Troy explains how strategic investments in minerals can offer a high return with minimal risk, leveraging the stability and growth of the oil and gas industry. Finally, we explore what to do if you suddenly realize mid-year that you owe a significant tax bill. Troy advises on the importance of finding secure, tax-deductible investments to offset liabilities and create long-term income. He stresses the need to work with reputable partners and diversify investments to mitigate risks. Troy's insights highlight the importance of smart investment strategies tailored to individual financial situations, whether dealing with windfalls or substantial annual incomes. For more information, Troy invites listeners to visit EckardEnterprises.com and explore their educational resources and app, Eckard Insights, which offers comprehensive training and access to their investment opportunities. EPISODE RESOURCES https://eckardenterprises.com/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome Troy Eckard to the podcast. Troy has nearly four decades of experience exclusively focused on domestic oil and gas, making him a top expert in his field. His family-owned energy company, Eckard Enterprises, represents 1800 high-net-worth partners with over $850 million in assets under management, including mineral rights and working interests in midstream pipeline projects. Eckard Enterprises is renowned for its transparency, business ethics, track record, and results. Troy, welcome to the podcast! How are you doing today, my friend? Troy, who was highly recommended by several trusted and prudent investor friends, is here to shed some light on the alternative investment world and how it differs from traditional investment platforms. He explains that when he started his career in 1985, alternative investments were seen as taboo and risky. However, over the past 40 years, the internet has revolutionized this asset class, making it more credible and accessible. Today, alternative assets are a mainstream investment opportunity, comparable to publicly traded assets. We delve into whether these investments are suitable for high-income individuals without a windfall or those with large liquidity. Troy explains that one's financial position and personality determine their appropriateness for alternative investments, emphasizing the need for understanding the commitment involved. He shares insights on how these investments can provide long-term benefits and stability, especially through strategies like the 1031 exchange, which allows for tax deferment and continued wealth generation. Troy also touches on the tax advantages of investing in oil and gas, highlighting the impact of the 1986 Tax Reform Act and the evolution of drilling technology. He explains how these investments can offer significant tax deductions while creating sustainable income. The conversation reveals the importance of working with reputable sponsors and understanding the complexities of the oil and gas industry to avoid pitfalls and maximize returns. This episode provides a comprehensive overview of the opportunities and challenges in the alternative investment space, particularly in oil and gas, offering valuable insights for high-net-worth individuals and those considering diversifying their investment portfolios. Stay tuned for Part 2, where we'll continue this enlightening discussion with Troy Eckard. EPISODE RESOURCES https://eckardenterprises.com/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Summer Kassmel continues her discourse on empowering leadership within dental practices from her presentation at DSS 2024. She delved into the importance of audit systems in maintaining the integrity of office protocols, stressing the need for regular checks to ensure consistency and accountability. Dr. Kassmel explained how rotating audit responsibilities among dental assistants (DAs) not only helps in maintaining standards but also cultivates a culture of peer-to-peer accountability. Expanding on leadership development, she advised against hastily assigning titles to emerging leaders, emphasizing instead the observation of their ability to manage projects and uphold standards consistently. This approach, she suggested, prepares them for leadership by gradually increasing their responsibilities, thereby diffusing power within the practice and strengthening team dynamics. Dr. Kassmel also discussed the identification and nurturing of potential leaders, focusing on traits like high accountability, internal motivation, and healthy empathy. These qualities, she argued, are crucial for leaders who can sustain high standards without constant external motivation. She highlighted the importance of humility and active listening in leadership, skills that enhance team communication and effectiveness. Towards the end of her talk, Dr. Kassmel touched on the concept of "disciplined empowerment," which involves trusting leaders to make decisions and holding them accountable for results rather than processes. She shared personal experiences and insights into the challenges of leadership, including the need for honest communication and maintaining high standards to ensure patient care quality. Dr. Kassmel concluded by reflecting on the personal and professional growth that comes from creating a leadership team that not only meets but exceeds the cultural and operational goals of a dental practice. She offered her leadership packet for further guidance, reinforcing her commitment to developing effective leaders in the dental industry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we are thrilled to bring you insights from Dr. Summer Kassmel's presentation titled "Creating a Leadership Team". Dr. Kassmel, who has over a decade of experience and multiple roles including CEO of Castle Peak Dental and Avon Dental, shares her journey in the dental field and the pivotal role of creating a strong leadership team in enhancing business success and personal fulfillment. She talks about the transformational power of viewing challenges as opportunities, which has propelled her professional life forward. Dr. Kassmel discusses the importance of leadership in dental practice, emphasizing how it can drastically alter the trajectory of one’s career, bringing joy and satisfaction. Her talk delves into practical aspects of leadership, including the establishment of a capable leadership team that carries forward the mission and enhances the culture of the organization. Throughout her session, Dr. Kassmel recounts personal anecdotes and lessons learned from mistakes made along the way, offering tactical advice to dental professionals on how to avoid similar pitfalls. She highlights the effectiveness of her webinars and training programs, such as the Dental Career Academy, in preparing dental professionals across the country to excel in their practices. Furthermore, Dr. Kassmel passionately speaks about her initiative, the Lady Leaders of Dentistry, which provides a platform for sharing valuable leadership and management strategies not just for women, but for all professionals within the dental community. This initiative reflects her dedication to empowering others by providing the tools and knowledge necessary for success. This episode not only focuses on the strategic elements of building a leadership team but also touches on Dr. Kassmel's personal experiences that underscore the critical nature of leadership in achieving business success and personal growth. Her message encourages dental professionals to embrace leadership roles not as a burden, but as an opportunity to positively influence their practices and the industry at large. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2,000th episode, we celebrate the Dentalpreneur Podcast! Mark takes a nostalgic journey through the evolution of the podcast, reflecting on its origins, growth, and the incredible journey over the past nine years. Starting in 2015, the podcast has amassed nearly 11 million downloads, reaching listeners in 151 countries. Mark reminisces about the early days, from modest beginnings with only 32 downloads per episode to now boasting between 9,000 and 18,000 unique listeners per day. Mark shares insights into the podcasting landscape, highlighting the challenges and rewards of creating consistent and engaging content. He emphasizes the importance of his dedicated team, including Steve Hollingsworth, Arthur, and John, whose hard work and commitment have been pivotal in maintaining the podcast's success. He also discusses the strategies used to produce a high volume of content, including repurposing live speaking engagements and interviews. The episode delves into the original purpose behind starting the podcast, which was to generate leads for live events and establish credibility within the dental profession. Mark reflects on how the podcast has evolved into a platform for connecting with industry leaders, influencers, and A-list guests, expanding its reach beyond dentistry. Throughout the episode, Mark expresses immense gratitude to his loyal listeners and reflects on the impact the podcast has had on his career, personal relationships, and the dental community. He shares his passion for topics such as personal development, leadership, health, and financial success, encapsulated in the four futures framework: mind, meaning, muscle, and money. As he celebrates this significant milestone, Mark reaffirms his commitment to continue delivering high-quality content, fostering meaningful conversations, and contributing to the dental community. He looks forward to the next 2000 episodes with enthusiasm and gratitude, thanking his audience for their unwavering support. Tune in to this special episode to hear Marks' heartfelt reflections, behind-the-scenes insights, and plans for the future of the Dentalpreneur Podcast. Here's to many more years of growth, learning, and success! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Ben Kacos, founder of Shreveport Dental Solutions, Peek Dental Resources, and Chief Clinical Officer of Dental Success Partners, shares valuable tips for smoothly onboarding dental associates. As a DSI Black Belt Coach, Dr. Kacos emphasizes the importance of leadership and clarity in the onboarding process. He discusses common pitfalls, such as expanding too quickly without solidifying a profitable flagship practice, and stresses the need for defining non-negotiables and expectations. Dr. Kacos highlights the significance of communication, proper training, and creating a strong team culture. He also delves into the nuances of allowing new associates to see new patients, managing complex treatment plans, and setting clear goals and performance indicators. This episode is packed with insights and practical advice for dental practice owners looking to successfully integrate new associates into their teams. Join us for this informative session and learn how to avoid common mistakes and set your associates up for success. EPISODE RESOURCES https://peakdentalresources.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome back Elaine Houle, a seasoned provider of front office training with over 27 years of experience in dentistry. Elaine has worked to improve the operational efficiencies of numerous dental offices and provided interim support for many others. Her company, Dentist Advisor Group, focuses on streamlining efficiencies, maximizing revenues, establishing leadership roles, and enabling dentists to concentrate on their core passion—practicing dentistry. Elaine discusses the increased inquiries she has received from dentists opening new practices and emphasizes the common delays and challenges faced in the de novo startup space, such as construction setbacks and equipment orders. She shares her approach to helping new practices streamline their operations, particularly through software recommendations and efficient front office practices. Elaine also delves into her unique method of categorizing teams within the practice (Team A and Team B) to handle different responsibilities and ensure smooth operations. The conversation touches on the importance of understanding insurance policies, reading the fine print, and obtaining reference numbers for calls to insurance companies to safeguard against claim denials. Elaine illustrates this with examples from her experience, demonstrating how thorough knowledge and proper training can recover significant amounts of revenue that might otherwise be lost. Elaine's dedication to educating dentists and their teams shines through as she shares her plans for upcoming workshops and presentations aimed at providing dentists with the tools they need to run efficient, successful practices. She offers her contact information for those interested in learning more or seeking her expertise to address their specific needs. Tune in to gain valuable insights from Elaine Houle on optimizing your dental practice's front office operations, managing insurance claims effectively, and setting up protocols to prevent common pitfalls. This episode is a must-listen for any dental professional looking to enhance their practice's efficiency and profitability. EPISODE RESOURCES www.dentistadvisorgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a presentation titled "Hacking The Consult" from the Dental Success Summit 2024, where Dr. Taher Dhoon shared his insights and innovative approaches to dental consultations. Dr. Dhoon, co-founder of Colorado Surgical Institute and a DSI Black Belt Coach, emphasized the importance of creating a supportive and communicative environment for patients during dental consultations. He highlighted how dentists can enhance patient understanding and comfort through effective communication strategies, enabling them to comprehend complex surgical procedures like full arch makeovers and sedation dentistry. Dr. Dhoon shared personal anecdotes and related his approach to other fields, drawing analogies that underscored the importance of depth in patient consultations. He stressed that just as treasure hunters explore deeply to uncover significant finds, dentists should delve deep into understanding patient needs and fears to uncover their true concerns and desires, thus leading to better treatment outcomes. Throughout his presentation, Dr. Dhoon provided practical advice on enhancing patient interaction, building trust, and fostering a deeper connection with patients to facilitate successful consultations and treatments. His talk was rich with strategies for engaging patients before, during, and after consultations, ensuring they feel valued and understood throughout their dental care journey. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark and Dr. Ben Kacos kick off the episode by delving into the critical factors considered when deciding to hire an associate, such as ensuring they can be kept busy, the importance of providing honest feedback, and the necessity of a thorough onboarding process. They share insights into managing unique situations, such as hiring a husband and wife dentist team, discussing the additional layers of complexity this brings and the strategic considerations involved. The conversation touches on the significance of maintaining a steady flow of new patients and the impact of online scheduling on patient acquisition. Ben also talks about the role of hygiene flow in keeping associate schedules full. He emphasizes the importance of ongoing training and feedback for new associates, outlining the detailed process his practice uses to ensure associates meet clinical standards and improve their skills. The episode highlights the role of leadership in developing a successful dental practice. Ben shares how his team uses morning huddles and a comprehensive playbook to ensure everyone is aligned and continuously improving. For more information about upcoming mastermind events and training sessions, visit Peak Dental Resources. Join the Dental Success Network for more insights and networking opportunities with fellow dental professionals. EPISODE RESOURCES https://peakdentalresources.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we dive into the dynamic world of dental success with the energetic COO of DSN, Ashlee Hirschfeld. Today, they discuss the critical importance of mental health awareness and the resources available through DSN, like Talkspace, which offers psychiatric and therapy services to its members. The episode also explores the isolation often felt in dentistry and how DSN’s supportive community helps mitigate it. They touch on DSN’s referral program, upcoming dental courses, and practical tips on creating a nurturing and productive workplace. Ashley shares her journey within the dental community, emphasizing the power of networking and mentorship in building a fulfilling career. Join Dr. Marcosas and Ashley as they offer insights into maintaining professional vigor and compassion in the fast-paced world of dental practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a captivating interview with Alison Farber on Method Procurement Technologies' podcast. Mark shares his inspiring and unconventional journey into dentistry. Early in life, a sports injury thrust him into the dental world as a patient, leaving him in awe of the dental professionals who meticulously repaired his teeth. This experience ignited his passion for dentistry, despite the challenges posed by dyslexia and academic struggles. Undeterred, he worked diligently to overcome 20 dental school rejections before finally gaining acceptance to Marquette University. Drawing on his family's entrepreneurial spirit, Mark pursued an MBA while launching his first business—a catering truck. After graduation, he embraced a rigorous associate position at a Medicaid clinic, refining his clinical skills through intense practice. During that time, he diligently learned the intricacies of practice management by shadowing the office manager, which laid the groundwork for his entrepreneurial success. Mark's journey culminated in the creation of Dental Success Institute (DSI), a consultancy founded in 2012 after a well-received live event. Over the years, DSI grew from an initial 11 members to over 230, boasting a team of 20 coaches who are successful dentists themselves. Utilizing a unique belt system akin to martial arts, the organization encourages practitioners to hone their skills and build efficient, profitable practices. In 2015, the Dentalpreneur podcast further expanded DSI's reach. As the fourth-ever dental podcast, it now boasts over 2,000 episodes, reaching a global audience in 151 countries. Mark emphasizes that business education remains a crucial yet overlooked component in dental school, highlighting DSI's role in filling this gap. By sharing his vast knowledge and mistakes made along the way, Mark fosters a supportive community where dentists of all levels collaborate and share best practices. This engaging conversation captures Mark's unwavering dedication to helping dental practitioners navigate the complexities of practice management and business growth. Through DSI's masterminds and live events, Mark's vision remains clear: to empower dentists to scale their practices, whether from a modest startup to a multi-location enterprise or a mega practice. EPISODE RESOURCES https://www.methodusa.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, from the Dental Success Summit 2024, a panel of esteemed dentists, Dr. Addison Killeen, Dr. Aaron Nicholas, Dr. Kelly Dove, Dr. Deren Flesher, and Dr. Chris Green, delved deep into the critical role of key performance indicators (KPIs) in dental practice management. Hosted by Ashley, the discussion kicked off with Dr. Deren Flesher highlighting the often overlooked cost creep in dental supplies, emphasizing the importance of vigilant monitoring and resource utilization to maintain budget control. Dr. Chris Green shared insights on the effectiveness of using daily, weekly, and monthly KPIs to enhance operational efficiency and strategic planning. He stressed the significance of maintaining a proactive approach to managing cancellations and no-shows, which are vital for sustaining practice productivity. The conversation then transitioned to Dr. Kelly Dove, who operates multiple clinics with her husband. She underscored the necessity of leadership within practice management and the integration of KPI tracking with team development and leadership training to ensure consistent quality and service across all locations. Throughout the session, the panelists shared personal anecdotes and professional tips on harnessing the power of KPIs to navigate various stages of practice growth—from handling start-ups to managing mature, multi-location practices. The overarching theme was clear: understanding and actively managing KPIs is essential for driving success and sustainability in dental practices. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the part 2 of Mark Costes' presentation at the Dental Success Summit 2024 titled "Core Drivers of a World-Class Organization," where he continues to provide actionable strategies for dental practice success. He introduces a set of frameworks, honed from years of experience and interaction with a multitude of dental professionals, that aim to address common challenges in dental practice ownership. These frameworks revolve around six main pillars which are foundational principles, operational systemization, lifetime patient experience, new patient acquisition, human resources, overhead, and cash flow control. Mark emphasizes the importance of "The Four Futures" — mind, meaning, muscle, and money — which are essential for holistic success encompassing personal well-being, meaningful relationships, and financial health. He advocates for the integration of personal integrity, self-awareness, discipline, grit, passion, and empathy into one's professional ethos. A highlight of his talk is the introduction of the DSI's black belt coaches, who exemplify the success one can achieve through rigorous application of the DSI principles, with each having impressive profit margins and operational efficiencies. Mark also tackles the 'success tax', explaining that with growth comes more complex and challenging problems, a natural progression as businesses expand. He outlines the DSI belt classification, which helps in measuring the operational maturity of practices from white belt to black belt levels. To cap off his presentation, Mark gives a detailed case study of a DSI member, Dr. R., whose practice transformed from a struggling setup to a highly profitable model through strategic changes in systemization, patient experience, and leadership, among other areas. This transformation underscores the significant impact of structured mentorship and operational discipline in achieving business success in dentistry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark Costes delivers his presentation titled "Core Drivers of a World-Class Organization." Dr. Costes starts by introducing the prestigious Golden Rhino Award, a highlight since its inception in 2019. He then engages the audience in a box breathing exercise, demonstrating how to manage stress in high-pressure situations—a common scenario in dental practices. Mark sets the stage for a detailed case study on one of the summit's most successful members, Dr. R., which promises to provide practical insights into the application of the principles discussed. He offers an honest look at the high-stress environment of dentistry, discussing the financial and personal risks involved, and compares the average earnings in the sector to those of the general workforce. The talk then shifts to the issues of isolation post-dental school and the lack of preparedness among dentists for managing the business aspects of their practices. Mark touches on the prevalence of mental health issues within the profession and emphasizes the support available through DSN, which includes therapy and psychiatric care. He concludes with a poignant discussion on the dangers of working in isolation, the ignorance about financial health many dentists endure, and the personal toll it takes, leading to higher rates of substance abuse, depression, and even suicide among professionals. Mark advocates for continuous education and community involvement, as seen in DSN's support network, which helps members share struggles and successes, significantly impacting their professional satisfaction and mental health. This episode provides a blend of practical advice, professional insights, and supportive strategies essential for running a world-class dental organization. Stay tuned for Part 2, where Mark will delve deeper into operational strategies that elevate dental practices. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have guest, Stephen Nance, partner and vice president at Drilldown Solution. Stephen has a wealth of experience in taxation, beginning his career as an auditor with the Utah State Tax Commission before transitioning to DrillDown Solution, where he now helps clients mitigate tax penalties and assessments. He discusses how changes in presidential administrations can influence tax obligations and shares strategies for managing tax liabilities to maximize savings. Stephen and Mark delve into the nuances of tax credits, starting with Employee Retention Credits (ERCs). Stephen explains how these credits are legitimate and have provided significant refunds to some clients, but also how the IRS has halted processing due to overwhelming claims and potential abuse. He urges listeners to ensure their CPA carefully calculates qualifications to avoid future issues. They also explore the Research and Development (R&D) tax credits, which Stephen affirms are valid but can raise red flags if aggressively claimed without proper justification. He highlights that this credit has a long-standing history and is available to dental professionals who conduct innovative research within their practices. The discussion emphasizes the importance of working with trusted tax professionals who understand the complexities of these calculations to avoid drawing undue attention from the IRS. Tune in to this informative conversation for insights into navigating these credits and learning strategies to legally minimize your tax liability. EPISODE RESOURCES drilldownsolution.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the captivating finale of the 11th Annual Dental Success Summit, Alastair MacDonald presented "The Indestructible Practice," a profound exploration of resilience and strategic foresight in dental practice management. Drawing from his diverse experiences, from the wilds of Africa to high-stakes entrepreneurship, MacDonald emphasized the necessity of preparing for unpredictable challenges that can impact a dental practice. He shared personal anecdotes about his encounters with wildlife and the lessons these experiences taught him about crisis management and preparation. MacDonald urged dental professionals to adopt a 'red teaming' approach—systematically challenging plans to uncover hidden threats—to ensure their practices are robust against all adversities. His speech was not only a reflection on personal courage but also a call to action for leaders to fortify their practices through proactive and strategic thinking. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Sydney Robinson, the executive director of DSN, discussing the most recent DSN posts that have garnered significant engagement. Sydney reflected on the recent event she organized in Charlotte, North Carolina, which was a major success. She described how practice leaders came together to share insights and learn from the FOA coaching team, creating a deeply supportive environment. The primary focus was on defining the differences between leadership and management in dental practices. Sydney noted that many office managers lack a clear understanding of their roles, which the workshop aimed to address. They utilized DSN resources, such as the operations manual, and engaged participants in breakout groups for hands-on learning and collaboration. Mark emphasized the value of live interaction, sharing his experiences from a recent ThriveLive event. He expressed how meeting people face-to-face provides an irreplaceable energy and connection. They both agreed that, while virtual communication is important, live workshops offer unique opportunities to exchange best practices and build meaningful relationships. Together, they delved into a question about hiring office managers. Sydney highlighted the importance of hiring individuals who fit the practice’s culture and values, stressing that alignment is crucial for successful leadership. Mark shared his perspective as a practice owner, encouraging listeners to find candidates who share their vision while balancing strong leadership skills. Their insights provided practical advice for anyone looking to strengthen their team. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome back Dr. Summer Kassmel. Dr. Kassmel shares her experiences from a recent summit, reflecting on its success and her interactions with attendees, including students and professionals. They discuss the challenges and new ventures in dental education and management, focusing on Dr. Kassmel's work in creating educational programs for dental assistants and front office staff. The conversation also covers leadership qualities, personal growth, and the importance of integrating new members into the dental community effectively. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we dive into the themes of Leadership and Cultural Excellence, spotlighting the profound insights shared at this year’s Dental Success Summit. The session opens with reflections on the growth from a small team to a robust panel of seasoned Dental Success Black Belt Coaches, emphasizing the rigorous path of learning through both challenging and straightforward experiences. Dr. Mark Costes leads the discussion, introducing a diverse panel including Dr. Matt Slivka, Dr. Monica Urda, Dr. Beau Sparkman, Dr. Alan Gotora, and Dr. Steve Dove, all of whom have unique stories of integrating strong leadership into their practices. The conversation explores the indispensable role of leadership in creating and maintaining a positive workplace culture that directly contributes to a practice’s success. Panelists share personal anecdotes and professional strategies, highlighting the necessity of consistent leadership and the impact of mentorship within the dental community. Each speaker brings a unique perspective on how to foster a team environment that not only thrives on the clinical side but also excels in personal and professional development, thereby enhancing overall practice performance. Listeners will gain insights into the importance of aligning team goals with practice values, the challenges and rewards of expanding practice operations, and the critical role of effective communication and systematization in scaling business. The podcast not only provides actionable strategies for dental practitioners but also inspires with stories of overcoming obstacles through resilience and strong leadership. This is an essential listen for anyone aiming to elevate their practice through principled and impactful leadership. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark chats with Dr. Bill Keith, a key figure in DSI and COO of the innovative DSO, Dental Success Partners. Dr. Keith shares his journey from finance and real estate to taking over his father's dental practice and its expansion, highlighting the integration of advanced dental technologies. They discuss the evolution of dental practice management, focusing on the balance between clinical skills and business acumen, the impact of good leadership on practice success, and the importance of creating a robust business environment to thrive in the modern dental industry. EPISODE RESOURCES https://missiondentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome Kyle Francis, MBA, the Founder and President of Professional Transition Strategies, who shares his extensive expertise in the consolidation and transition of dental practices. Kyle begins by discussing the inevitable consolidation trend within the dental industry, emphasizing the strategic importance for practice owners to understand this wave, especially those who have scaled their practices to significant valuations. He warns that growing too large can limit selling options, primarily to doctor-to-doctor transactions, and potentially necessitate dealing with DSOs. Kyle also elaborates on various transition options that his firm offers, which tailor to the unique needs of each practice, setting a new standard in the industry. His personal journey from a potential career in investment banking to specializing in dental practice transitions illustrates a deep commitment to helping dental professionals thrive in a changing landscape. Moreover, Kyle provides a detailed look into the mechanics of private equity, DSOs, and the financial structuring involved in practice sales, explaining how these elements influence the overall valuation and sustainability of dental practices. This discussion is crucial for any dental professional looking to navigate the complexities of practice ownership, sale, and growth in today's increasingly consolidated market. Kyle's insights into the impact of private equity and the strategic positioning of practices offer valuable lessons on preparing for future transitions and leveraging growth opportunities effectively. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a crossover from "Hi, I'm Dr." featuring Dr. Mark Costes, hosted by Akhil Chawla. Mark delves into his journey from clinical dentistry to a broader focus on entrepreneurship and education. Graduating from Marquette University in 2002 and starting his practice in Arizona, Mark quickly transitioned from an associate to owning his first of many dental practices. Over the years, he expanded his operations across Arizona and California, eventually owning 16 practices. Despite this success, Mark found his true passion in the business aspects of dentistry rather than clinical practice, leading him to found the Dental Success Institute in 2012, which focuses on coaching and consulting for dental practices. Throughout the interview, Mark discusses the challenges and insights he gained from managing multiple practices, emphasizing the importance of systems over reliance on individual personnel. He also highlights his shift towards education and philanthropy, particularly through his involvement with the Colorado Surgical Institute and founding Smile Outreach International. Akhil and Mark explore the intricacies of dental practice management, the impact of dental insurance on the industry, and the future of dental service organizations (DSOs). They discuss the importance of balancing business acumen with clinical skills and how dentists can better position themselves as entrepreneurs. The conversation also touches on the need for systemic changes in dental education and the insurance landscape to better support both practitioners and patients. This episode provides valuable insights for dentists who are looking to expand their professional horizons beyond clinical work and into areas like business management, education, and entrepreneurship within the dental industry. EPISODE RESOURCES hiimdr.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Pedro Becker, the founder and CEO of Axel and Zenith Dental IT. Pedro's journey from transforming Billboard and radio advertising to revolutionizing the dental industry through automation and AI is discussed. He shares insights into how his technology has automated processes in over 50 dental practices, increasing efficiency and reducing costs. Pedro details his latest innovations in dental technology, focusing on his flagship product, The X-Guide, which assists in efficient and effective implant placement. His efforts aim to make his office a one-stop shop for all dental needs, reflecting his belief that effort is a crucial component of success. The conversation also touches on Pedro’s personal philosophy and how it aligns with the values of the Dental Success Network, particularly their shared commitment to the abundance mindset and helping others. Pedro's background in technology and his transition into the dental sector are also explored, providing listeners with a comprehensive view of his professional trajectory and current projects. EPISODE RESOURCES www.meetaxle.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Tom Brown, a seasoned expert in dental marketing and the founder and CEO of Tom Brown Consulting. Tom shares his extensive experience in enhancing dental vendors' go-to-market strategies and his current role with My Dental SOP as a business advisor. The discussion delves into the significance of standard operating procedures (SOPs) in dental practices and how My Dental SOP helps digitize and streamline these processes for improved efficiency and consistency. Tom’s journey through the dental industry, including his pivotal role in the success of companies like LocalMed, provides valuable insights into effective communication and marketing within the dental sector. The episode is rich with advice for dental professionals on how to manage and grow their practices using strategic systemization and targeted messaging. EPISODE RESOURCES mydentalsop.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re joined by frequent guest and esteemed colleague, Dr. Ben Kacos. As they delve into the challenges and intricacies of running a large dental practice, Dr. Kacos shares insights from his role as a black belt coach, his experiences with staff and practice management, and his thoughts on leadership within the dental industry. The conversation also covers the exciting new developments at Dental Success Partners (DSP), where Dr. Kacos will play a pivotal role in enhancing the quality and consistency of care across the organization. This episode is packed with practical advice for dental professionals looking to enhance their practice management and leadership skills. EPISODE RESOURCES https://shreveportsdentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Tackling the Horrors of Hiring Office Managers & For All Positions,” speakers Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel delve into various crucial aspects of the recruitment process within dental practices. The first part focuses on the importance of aligning potential hires with the cultural values of the practice, emphasizing that cultural fit is often as significant as technical skills. The discussion also covers effective strategies for crafting engaging job advertisements that not only attract applicants but also ensure that they are the right fit for the dental practice's environment. Furthermore, the speakers explore the use of preliminary assessments to screen candidates efficiently before progressing to the interview stage, which helps in narrowing down the applicant pool to those who are most likely to succeed in the given roles. Another significant point of discussion is the importance of setting clear expectations right from the start and providing comprehensive onboarding to ensure new hires integrate seamlessly into their roles and the practice's culture. Lastly, they discuss various methods for advertising job openings, including adjusting where and how the ads are placed to optimize the quality of applicants and reduce hiring costs. This part of the discussion is particularly focused on leveraging different platforms and tailoring content to attract the most suitable candidates for the job. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team. The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s part 3 episode, audience members had the unique opportunity to interact directly with Jocko Willink, posing insightful questions that delved deeper into his experiences and philosophies on leadership and management. The session began with Dr. Summer Kassmel asking about subtle, damaging traits in leaders, to which Jocko emphasized the destructive nature of ego and its ability to block personal and professional growth. He shared anecdotes from his time training SEAL teams, illustrating the critical need for humility and openness in effective leadership. Another participant explored Jocko's recruitment strategies, particularly interested in how he assesses potential team members for his various business ventures. Jocko detailed the rigorous, real-world scenarios candidates are put through—dubbed the 'Jocotest'—to ensure they can handle the actual pressures and responsibilities of the job. The discussion also covered how to maintain flexibility within standard operating procedures (SOPs) to avoid the rigidity that can stifle critical thinking and adaptability among team members. Jocko provided practical advice on ensuring SOPs allow for enough leeway to handle unexpected challenges effectively. The session was not only a deep dive into the intricacies of leadership but also a testament to Jocko's profound impact on his listeners, many of whom expressed profound gratitude for the insights they had gained from his books and talks. His responses reinforced the importance of adaptability, preparation, and emotional intelligence in leadership—themes that resonated strongly with the professional audience at the summit. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s part 2 episode, recorded live at the 2024 Dental Success Summit in San Antonio, Texas, Dr. Mark Costes sits down with Jocko Willink for a riveting discussion on leadership and change management. Jocko elaborates on his experience with instituting new processes within teams, particularly a more effective system of information collection during his military career. He emphasizes the importance of setting realistic expectations and being open to feedback to overcome resistance and enhance operational efficiency. Jocko also explores the concept of 'dichotomy of leadership', sharing insights on how leaders can maintain balance and flexibility in their roles to foster a productive work environment. He highlights the need for leaders to recognize their emotional triggers and employ detachment techniques to remain calm and focused during high-pressure situations. Furthermore, Jocko touches on the profound personal impacts of his military service, reflecting on the losses he endured and the deep appreciation for life these experiences instilled in him. He ties these reflections back to business and leadership, advocating for a focus on meaningful, people-centered goals rather than mere profit maximization. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, recorded live at the 2024 Dental Success Summit, host Dr. Mark Costes sits down with Jocko Willink, a former U.S. Navy SEAL commander and celebrated author of "Extreme Ownership." The discussion dives deep into the principles of leadership and ownership, particularly how these concepts apply not only in the battlefield but also in professional settings such as dental practices. Jocko shares riveting stories from his military career, emphasizing the critical nature of true ownership and the dangers of micromanagement. The episode features a live Q&A session, offering attendees the unique opportunity to engage directly with Jocko's insights on leadership, resilience, and team management. This session is a must-listen for anyone interested in enhancing their leadership skills and understanding the profound impact of taking ownership at all levels of an organization. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome back Dr. Chris Green, a dynamic dentist and entrepreneur who founded Green Dental Care in 2018. Dr. Green shares insights on his journey from starting a practice from scratch to experiencing rapid growth, leading to a strategic partnership in 2023. As a DSI black belt coach and co-founder of the Practice Launch Pad, Dr. Green offers a wealth of knowledge on effective dental practice management. During their conversation, Dr. Green discusses his collaboration with Dr. Addison Killeen on a new book aimed at addressing current challenges in the dental workforce exacerbated by COVID-19. The book focuses on optimizing dental assistant training to enhance practice efficiency and patient care. Dr. Green elaborates on the structure of the upcoming manual, which includes comprehensive guides, tests, and digital resources to support both new and transitioning dental assistants. Listeners will gain practical advice on creating a robust onboarding process, the importance of systematic training, and the integration of a tiered competence and compensation system. Dr. Green emphasizes the significance of adapting these systems to individual practice needs to foster a supportive and efficient work environment. This episode is a must-listen for dental professionals seeking to elevate their practice through strategic staffing and operational excellence. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes catches up with Jake Conway, the analytics guru behind Custom Practice Analytics and a foundational figure at DSI. They reminisce about their early days as office mates and discuss the evolving challenges in dentistry post-COVID. As practices face new hurdles, Jake shares insights on the universal struggles dental offices are experiencing nationwide, from staffing to patient management. The conversation pivots to the critical role of effective practice analytics in navigating these changes and the benefits of having a supportive network to avoid isolation in problem-solving. Additionally, they touch on the strategic timing for practice expansion, the impact of patient no-shows, and how to maintain profitability through analytical decision-making. This dialogue not only dives deep into the financial and operational aspects of running a dental practice but also reinforces the importance of community and shared knowledge in the ever-changing landscape of dentistry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark chats with Michael Lomotan, a co-founder and owner of the Dental Success Network. Michael brings a unique perspective to dentistry with over 20 years in corporate biotech before diving full-time into the dental world. In this episode, he shares his journey from being "the ultimate nerd" in biotech to playing a crucial role in the dental industry. Michael discusses his daily responsibilities, including managing vendor relations and ensuring profitability through strategic supply negotiations. He also reflects on the advantages of being deeply involved in a community like DSN, which leverages collective buying power to secure significant discounts for its members. This insightful conversation covers a range of topics from the nuances of vendor negotiations to the potential future impact of AI in dentistry. Whether you're looking to optimize your dental practice's operations or explore the intersections of technology and dentistry, this episode is packed with valuable insights. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have another segment, in which Mark presents his presentation titled "Core Drivers of a World-Class Organization" at the Dental Success Summit 2024. In the final segment of his presentation, Mark honed in on the essence of leadership as the bedrock for creating a world-class organization. He simplified the concept, arguing that leadership isn't about charisma or grandeur, but about setting clear expectations, holding teams accountable, effective communication, and empathy. He moved on to discuss the 'seasons' of business, emphasizing that success requires periods of intense effort and sacrifice. During such times, he underscored the importance of having open lines of communication with family and significant others to ensure their understanding and support. Furthermore, Mark tackled the common tendency to overcomplicate business. He stripped it back to the basics: revenue minus expenses equals profit, reminding attendees that it's not always about driving production but about managing profitability. He also addressed the importance of measuring and improving less tangible aspects of a business, such as leadership and culture, arguing that these can be methodically tracked and enhanced. Sharing from personal experience, Mark cautioned against measuring success solely by wealth accumulation. He reflected on his own journey to financial success and the realization that it didn't bring the expected happiness or fulfillment, illustrating the importance of nurturing all aspects of life, not just financial ones. Additionally, Mark recognized the value of charisma, the art of conversation, and the ability to build rapport and trust. He shared anecdotes to illustrate these points, including a memorable dinner with author Ryan Holiday and NBA executive R.C. Buford. He concluded by reinforcing the indispensable role of personal accountability in both personal growth and professional development, which would be further explored by guest speaker Jocko Willink. Throughout his talk, Mark's insights painted a picture of the multi-faceted nature of true success and the disciplined path to achieving it. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have another segment, in which Mark presents his presentation titled "Core Drivers of a World-Class Organization" at the Dental Success Summit 2024. In this segment of Mark's presentation at the Dental Success Summit, he encourages attendees to become clear on their goals for the weekend and beyond. Mark urges each person to identify the top three reasons they're at the event, as achieving these goals will mark the weekend as a success. For instance, goals could range from finding a business partner to mastering leadership skills or improving the culture within one’s dental practice. Mark emphasizes the importance of understanding the value of one's time, particularly in relation to income goals. He presents a detailed analysis of how to calculate the worth of an hour of work if one's target is a million-dollar annual take-home income. This serves to highlight the need to delegate lower-value tasks and focus on high-impact work. The concept of a "time journal" is introduced, which helps participants assess the activities they should continue versus those they should delegate, based on the value they bring to their practice. Mark delves into the Asana Pyramid of Clarity to illustrate how to break down a big goal into actionable steps, ensuring clarity in what needs to be done to reach those objectives over time. Mark also discusses grit and talent, referencing Angela Duckworth’s work on the subject. He posits that effort counts twice in the achievement equation, emphasizing that consistent effort can make up for a lack of natural talent. Towards the end of the segment, Mark challenges the idea that people have learned all there is to learn and pushes for continuous growth and learning. He describes the high attendance of the most successful individuals at mastermind meetings as a testament to their commitment to continuous improvement, regardless of their current achievements. He concludes by encouraging attendees to take advantage of the available resources and learning opportunities, not just to improve their business's financial aspects but also to develop in other areas of life, as represented by the four quadrants of success: mindfulness, meaning, muscle, and money. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a segment, in which Mark presents his presentation titled "Core Drivers of a World-Class Organization" at the Dental Success Summit 2024, he delves into the essential qualities that distinguish exceptional organizations. With over 5,967 years of collective dental experience in the room, Mark underscores that not all experiences are created equal, emphasizing the value of collaboration and a positive attitude over mere longevity in the field. He contrasts the downbeat energy of a larger, less proactive conference with the spirited, abundant mindset found among the attendees of the Dental Success Summit. Reiterating the infectious nature of negativity, he praises the smaller but mightier group before him, capable of enacting real change in the face of dentistry's myriad challenges. Mark discusses the importance of an abundance mindset versus scarcity, illustrating how the latter can stifle growth and collaboration. He moves on to the pivotal concept of personal accountability, touching on Jocko Willink's teachings on extreme ownership, which align with the summit's ethos of taking responsibility for one's actions. The talk then shifts to prioritized focus, where Mark cites Sam Altman on the power of focusing on the right tasks rather than merely being busy. He redefines the Mastermind Group's battle cry from "Get Shit Done" to "Get the Right Shit Done," stressing the significance of working smart over working hard. Wrapping up, Mark presents the stark disparity between the world's wealthiest individuals and the bottom billions, questioning the allocation of their most valuable resource—time. He closes with a powerful reminder that success and problem-solving at a high level are contingent upon effectively managing one's time, encouraging attendees to apply these principles within their practices and personal lives for unparalleled success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome back Aurora Winter, a repeat guest known for her expertise as a bestselling author, TV producer, media coach, ghostwriter, and serial entrepreneur. Aurora discusses her approach to transforming words into wealth, leveraging her background in filmmaking and neuroscience to help individuals from various professions enhance their communication skills and achieve substantial results. Whether it's raising capital for a startup, negotiating a raise, or signing a new client, Aurora’s methods have proven effective across the board. In her latest book, "Turn Words Into Wealth," Aurora outlines seven models for generating seven figures through effective communication and book publishing. She shares insights into how prominent figures like Seth Godin, Tim Ferriss, and Hillary Clinton have monetized their messages, emphasizing the importance of not just writing a book but also strategically marketing it to maximize revenue streams. Mark and Aurora delve into the intricacies of building a personal brand through publishing. They discuss how having a book can significantly elevate one's professional stature and open doors to new opportunities. Aurora gives practical advice on how anyone, especially busy professionals like dentists and small business owners, can efficiently write and publish a book using her spoken author method. EPISODE RESOURCES https://www.aurorawinter.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we are back, fresh from the Dental Success Summit in San Antonio, Texas, In this episode, we have Dr. Deren Flesher, a panelist from the Summit's discussion on Key Performance Indicators (KPIs). Dr. Flesher dives into the significance of KPIs in dental practices, sharing insights on hygiene efficiency and supply management, highlighting the importance of being well-prepared and having efficient systems in place. Drawing from his own extensive experience, Dr. Flesher elaborates on the complexities of personal finance, the impact of investment choices, and the benefits of strategic tax planning. With a focus on personal finance and investment, Dr. Flesher discusses his journey through entrepreneurship and his proactive approach to financial stewardship. He emphasizes the crucial nature of starting financial planning at the moment of realization, regardless of career stage. For those feeling behind, he offers encouragement and a strategic perspective, advocating for diversification and the careful balance between managing debt and seizing investment opportunities. Listeners seeking personal finance guidance or interested in learning more about Legacy Point can reach out to Dr. Flesher directly. His passion for educating and empowering dental professionals in financial matters shines through as he invites open conversations about money and investment strategies. He reassures listeners that it's never too late to start and that proper planning can lead to financial freedom, enabling more life choices and opportunities outside of the operatory. EPISODE RESOURCES https://legacypointgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have an invigorating discussion led by Dr. Mark Costes at a TPL event, where he navigates the crucial elements of building a robust practice culture and becoming an effective leader. Mark shares his strategic insights on open communication, the financial impact of staff turnover, and the essential roles of a leader in a thriving dental practice. Learn how to turn subjective leadership concepts into actionable strategies with the aim to foster a supportive and efficient workplace. Mark emphasizes the importance of core values, such as open and honest communication, in negotiating HR challenges and maintaining a productive work environment. Insights into the high cost of staff turnover and strategies to mitigate these expenses through cultural improvements and effective leadership. The introduction of a turnover costs formula, revealing the substantial financial savings achievable by retaining employees. Mark delves into the nuances of building a strong practice culture and how it relates to leadership skills and organizational success. Practical advice on confronting and resolving toxic behaviors within the team to protect and nurture the practice as a whole. The concept of "living, breathing organisms" as an analogy for dental practices, highlighting the need for proactive management and the removal of toxicity to maintain health. The roles of a leader are laid out, focusing on defining visions, setting clear expectations, monitoring results, and fostering team member growth. Introduction of the DSI Leadership Assessment as a tool to turn the subjective idea of leadership into objective measures. Strategies for conducting effective meetings, utilizing the PETA (Presence, Intention, Time, Agenda) model to ensure focus and productivity. A look at the weekly growth meeting, where teams align on wildly important goals (WIGs) to ensure everyone is contributing to the practice's direction. Mark stresses the significance of regular performance reviews and setting a positive tone for meetings through recognition and shared objectives. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we bring you insights from a 2019 mastermind session with Mark, as he unpacks the essence of leadership, self-discipline, and strategic goal setting. Anchored by a powerful quote from Dr. John Maxwell, Mark delves into the significance of leading oneself as the cornerstone of success in every facet of life. Listeners will gain an understanding of the importance of baselines, the Four Futures framework, and the continuous evolution necessary for personal and professional fulfillment. Show Notes: Mark kicks off with Dr. John Maxwell's wisdom on the pivotal role of leadership skills in achieving success and fulfillment. The theme revolves around leadership, self-discipline, and the art of execution, alongside the reasons behind procrastination and hitting ceilings of complexity. The criticality of baselines in goal setting, especially across the Four Futures: mindfulness, meaning, muscle, and money, is emphasized. A personal story highlights the necessity of difficult decisions in leadership for the health of an organization, touching upon loyalty and cultural assessment. An introduction to the Master Assessment Scorecard for personal development and business progress. Insights on recalibrating baselines, the evolution of belt classification in a dental practice, and managing fluctuating cultural assessment scores. A deep dive into maintaining awareness across all life quadrants, adjusting focus as needed without losing sight of overall progress. The conversation concludes with the call to continually develop leadership and self-discipline for growth across all Four Futures. Reflect on your own leadership journey and consider where you can tighten your self-discipline. Are your goals clearly outlined with actionable baselines? Remember, the journey to mastery is continuous, and recalibration is a part of the process. Share your thoughts and progress with us, and join the conversation as we explore how to lead a balanced, successful life. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we hop into the second part of this series, where Dr. Jason Tanoory gets into the nitty-gritty of effective communication and scheduling. Learn how routers and open dental chart notes can transform your practice's appointment setup. Discover the benefits of customized scheduling templates and the importance of adhering to daily appointment limits. Dr. Tanoory wraps up with sage advice on leadership, accountability, and the impactful consequences of scheduling decisions in dental practice management. Key Points Discussed: Enhancing patient satisfaction through clear communication and expectation management Structured scheduling systems for streamlined appointment organization Tailoring scheduling templates to individual doctors' needs for increased efficiency Implementing firm guidelines to maintain a stress-free, efficient practice environment Leadership's role in enforcing scheduling discipline and coaching teams for optimal performance Implement the valuable tips shared by Dr. Tanoory in your practice and witness the change in your team's dynamics and productivity. Remember to leave us a review and share your scheduling success stories inspired by this episode! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we hop into the first part of a two-part series where Dr. Jason Tanoory delves into the art of balancing a bustling dental practice with personal life. With a focus on maintaining a high-performance team, Dr. Tanoory shares how maintaining personal interests, such as his passion for cold plunges, contributes to a well-rounded life. Listen in for strategies on efficient practice scheduling that optimizes productivity without sacrificing the human touch necessary for professional and personal growth. Key Points Discussed: Dr. Tanoory's journey to success in operating multiple dental practices Work-life balance: integrating personal hobbies like cold plunges Efficient scheduling techniques to maximize dental practice productivity The importance of generosity in fostering both professional and personal development Stay tuned for the second part of this series for more on structuring your practice's schedule for success, and don't forget to subscribe to our podcast for more insightful discussions with leaders in dentistry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we revisit a 2019 mastermind session with Mark at the helm, discussing profound strategies for personal and professional growth. This session, packed with actionable advice, focuses on achieving balance across four critical areas of life: mindfulness, meaning, muscle, and money. Mindfulness Mastery: Explore techniques for enhancing your mental clarity and focus, including journaling, meditation, and creating a gratitude practice. Discover why these practices are essential for starting your day with purpose and intention. Physical and Space Decluttering: Learn the importance of organizing your physical and digital spaces to improve mental well-being and productivity. Mark discusses the psychological benefits of a tidy environment and how it can lead to better decision-making. Financial Fitness: Dive into strategies for financial health, from managing debts to planning for future wealth. Understand the importance of having a financial safety net and how to approach investment as a dental professional. Professional and Personal Growth: Gain insights into building a practice that not only thrives financially but also aligns with your personal values and goals. Mark emphasizes the significance of aligning professional endeavors with personal well-being. Health and Wellness: Discussion on the impact of diet, exercise, and self-care on overall productivity. Mark shares his personal experiences with different diets and the importance of finding what works best for your body. Legacy and Meaning: Learn how to ensure your professional efforts resonate beyond the office. This includes setting up wills and trusts, understanding insurance needs, and considering the impact of your work on your family and community. Whether you're looking to enhance your dental practice's operations or seeking personal growth strategies, this episode offers invaluable insights. Tune in to implement these practices into your daily life and see substantial improvements in both your personal satisfaction and professional success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we dive into the highlights of Mark's presentation from last year's Dental Success Summit. This episode is essential for anyone striving to understand and achieve their own definition of success, particularly within the dental profession. Understanding Success: Mark starts by challenging the conventional definitions of success, noting how personal and subjective the term can be. He reflects on his own evolving understanding of success, from a straightforward financial goal in his youth to a more nuanced, fulfillment-driven view in his professional maturity. Diverse Definitions: Drawing on the wisdom of figures like Jim Rohn and Winston Churchill, Mark explores how success can range from personal development and perseverance to achieving specific financial milestones. This segment helps listeners reflect on what success truly means to them beyond societal expectations. Strategic Success in Dentistry: Mark discusses his journey from starting Horizon Dental Group to creating a diverse ecosystem of businesses under the Dental Success Universe. This includes ventures like the Horizon Schools of Dental Assisting and the Dental Success Institute, which have contributed significantly to the dental community's development and success. Expanding Horizons: The talk delves into how these ventures not only fulfilled a market need but also provided Mark with platforms for sharing knowledge and training others, reinforcing his definition of success as adding value to the community. Future Aspirations: With the introduction of Smile Outreach International, Mark outlines his vision for establishing dental clinics in the third world, illustrating his belief that true success involves making a lasting positive impact. Join us as we unpack these insights and more, aiming to help you redefine success on your own terms. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we are thrilled to bring you a special presentation from last year's Dental Success Summit, featuring the prestigious Golden Rhino Award. This award celebrates remarkable transformations within the dental community, exemplified by individuals who have achieved exponential growth and success in their practices. The Golden Rhino Award: An introduction to the award and its significance in recognizing outstanding growth and leadership in the dental industry. Spotlight on Success: Explore the incredible journey of Dr. Ben Kacos, Summer Kassmel, and Dr. Matt Slivka, showcasing their phenomenal growth rates of 536%, 262%, and 146%, respectively. Dr. P's Transformation: Dive deep into the case study of this year's Golden Rhino recipient, Dr. P. From his initial struggles and humble beginnings to achieving a remarkable turnaround in his practice. Challenges Overcome: Understand the hurdles Dr. P faced, including navigating business expansion during the pandemic and overcoming regulatory challenges. Blueprint for Success: Insights into the strategies and frameworks that enabled Dr. P's success, including leadership development, team culture enhancement, and operational efficiency. Celebration and Insights: Listen to Dr. P share his personal reflections and future aspirations, providing valuable lessons for dental professionals everywhere. Tune in to learn how these dental professionals turned challenges into opportunities, achieving extraordinary success. Whether you're a dental practitioner looking to grow your practice or someone interested in the stories behind business achievements, this episode is not to be missed! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we are continuing with the impactful Lady Leaders event from the Dental Success Network, we move into the second part of the presentation focused on advanced office management techniques. Stay tuned as our expert panelists discuss proactive scheduling tools and effective patient communication strategies. Key Points Discussed: Advanced Scheduling Tools: Best practices for using scheduling software to handle cancellations and ensure smooth patient flow. Proactivity in Scheduling: The critical importance of preparation and contingency planning to handle unexpected changes efficiently. Team Communication: How cohesive communication within the team can keep your practice running smoothly. Insurance Verification and Patient Onboarding: Strategies to streamline the new patient experience, ensuring clarity on financial obligations and minimizing last-minute cancellations. Make sure to implement these advanced techniques to enhance your practice’s efficiency. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we dive into the secrets of creating a high-functioning front office. We’re replaying a 2-part standout presentation from the Dental Success Network’s Lady Leaders event, recorded on September 30, 2021. Join Ashlee Hirschfeld, Summer Kassmel, Krista Butters, and Debbie Dodson as they share invaluable insights on optimizing your dental practice’s operations. Key Points Discussed: Importance of Clear Communication: Delving into how effective communication underpins the entire patient experience. Scheduling Strategies: Unpacking innovative scheduling tactics tailored to financial goals and individual provider efficiency, including block scheduling. Team Culture in Hiring: The pivotal role of meshing cultural fit with skill sets during the recruitment process. Managing Patient Appointments and Cancellations: Strategies for minimizing cancellations and maintaining an optimal schedule. Don’t miss out on these expert strategies to streamline your practice’s front office. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re joined by the ever-insightful Dr. Summer Kassmel for a deep dive into the evolving landscape of dental practice management and leadership. Dr. Kassmel, renowned for her expertise and experience in creating high-performing teams and practices, shares her observations on the challenges and changes facing dental professionals today. Listeners will benefit from Dr. Kassmel's expert analysis on a range of topics, including: The impact of current economic conditions on patient treatment acceptance and strategies for maintaining effective patient communication and trust. Innovative approaches to managing same-day cancellations and no-shows, emphasizing the importance of conveying the value of appointments to patients. The significance of personalization in patient communication, particularly in the confirmation process, and the power of establishing a connection with patients to ensure appointment commitment. Insights into the rising stress levels among dental teams, the phenomenon of healthcare fatigue, and practical advice for dental leaders to support their teams through these challenging times. Dr. Kassmel's personal experiences and strategies for hiring and nurturing a leadership team capable of advancing practice culture and mission. This episode is a must-listen for dental professionals seeking to adapt to the current dynamic environment, enhance their practice management skills, and foster a supportive and motivated team. Dr. Kassmel's wisdom and practical advice offer valuable guidance for navigating the complexities of modern dental practice with grace and effectiveness. Don't miss Dr. Kassmel's upcoming keynote speech at the Dental Success Summit, where she will delve further into creating and empowering a leadership team that aligns with your practice's mission and culture. Join us for this transformative event and take your practice to new heights. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, recorded at DSS 2023 in San Antonio, TX, Dr. Mark Costes delves into a summit that brought together 700 dental professionals, amassing a staggering 6420 years of collective dental experience. This episode is not just a recount of an event; it's a blueprint for transforming the dental profession through collaboration and collective wisdom. As we celebrated a decade of remarkable gatherings, we ventured to a location that symbolically and geographically represented the unity and midpoint of our diverse community. Despite the boutique setting's cozy limit, the energy and potential within these walls were anything but small. We tackle pressing issues facing the dental world today, from the urgent need for dental education reform to navigating the intricacies of dental insurance. With the average dental student burdened by a colossal $292,000 in debt, and the clinical experience waning amidst rising tuition costs, the call for change has never been louder. This episode passionately argues for a systemic overhaul, one that aligns the cost of education with the quality and quantity of clinical training provided. Insurance, a perennial thorn in the profession's side, is scrutinized for its increasing dominance and the stagnation of dentist reimbursements. This discussion isn't just about identifying problems; it's a rallying cry for unity and action against the forces that undermine dental practice autonomy and financial health. We also shed light on the workforce crisis, touching on the gradual yet hopeful signs of recovery as the pendulum swings back towards a more balanced employer-employee dynamic. The episode takes an honest look at the hygiene department's challenges, advocating for dialogue and mutual respect amidst rising tensions and wage disparities. Central to this conversation is the profession's cultural crisis— a lack of professionalism and camaraderie that threatens the very fabric of our dental community. This episode is a plea for a higher standard, where colleagues support rather than undermine each other, recognizing that the strength of our profession lies in unity rather than division. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, recorded at DSS 2023 in San Antonio, TX, Dr. Mark Costes unveils the rigorous standards and transformative journey of achieving DSI's coveted black belt status in dental practice management. With an unwavering focus on excellence, Dr. Costes breaks down the classifications from white to black belt, revealing the core areas of systemization, culture, leadership, and financial control that define the success of a dental practice. He shares compelling stories of dentists who have escalated from the ground up, highlighting the disciplined approach to enhancing practice profitability, system efficiency, and team culture. This episode is a deep dive into the methodologies that have turned average practices into exemplary models of success, offering listeners a clear roadmap to elevate their practices. Dr. Costes emphasizes the importance of facing increasingly complex challenges head-on, a testament to growth and leadership in the demanding world of dentistry. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we embark on a profound journey through the landscape of success, framed by the innovative "Four Futures" framework, which encompasses mind, meaning, muscle, and money. Each quadrant offers a unique lens through which we can evaluate and enhance our lives, challenging us to rethink our definitions of success. The discussion delves deep into the essence of emotional mastery, the richness of personal relationships, the pursuit of legacy, and the tangible metrics of financial freedom. Listeners are invited to explore the delicate balance between professional aspirations and the invaluable treasures of personal fulfillment. The episode also sheds light on the inherent pressures and challenges within the dental profession, underscoring the critical importance of managing stress and cultivating resilience. Through personal anecdotes and reflective questions, the conversation serves as a catalyst for listeners to assess their own lives across these four pivotal areas. In a world where time is our most precious commodity, this episode is a timely reminder to cherish our relationships, prioritize our wellbeing, and navigate our professional journeys with intention and purpose. Whether you're a seasoned professional or just starting out, this episode offers timeless wisdom and practical insights for anyone looking to lead a more balanced and meaningful life. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a fascinating conversation with Dr. Justin Scott. As the CEO of Virtual Dental Offices and a practicing dentist, Dr. Scott has mastered the art of blending innovative practice management with clinical expertise. Fresh from his awe-inspiring trip to Iceland, he shares the breathtaking experience of witnessing the Northern Lights with his mother, along with the challenges of navigating the Icelandic winter. Dr. Scott takes us through the journey of his company, Virtual Dental Offices, highlighting its transformative impact on dental practices by leveraging the power of virtual assistants. Balancing his time between clinical duties and his growing business, he offers a fresh perspective on managing dual roles. The episode dives into the vital role of outsourcing in today's dental practices, addressing the workforce crisis and streamlining operations for efficiency. With his finger on the pulse of practice management, Dr. Scott discusses the tasks that are most effectively handled by virtual assistants, from administrative duties to patient interaction, and assures listeners of the robust security measures in place to protect sensitive patient data. He also shares the lighter side of virtual assistance, revealing some of the personal and unique tasks that these remote team members can take on to simplify one's life. EPISODE RESOURCES https://www.virtualdentaloffices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second installment of our deep dive into student loans and financial strategy with Jake Courtney, a financial planner specializing in student loan consulting from Student Loan Planner. We tackle the tangible scenario of "young Mark," a hypothetical new dental graduate saddled with substantial debt and faced with the daunting task of financial planning. This episode serves as a case study, putting Jake's expertise to the test. We navigate through a realistic situation that many new graduates can relate to — weighing the desire for homeownership against the backdrop of significant student loans and an entry-level associate position. Jake lays out the roadmap for managing a whopping $425,000 in loans while still aspiring to financial goals like purchasing a home or saving for retirement. Our discussion unveils the myths surrounding student loan debt and its impact on acquiring additional loans, like those for a mortgage or dental practice. Jake debunks the idea that a large student loan balance necessarily spells doom for future financial ventures. It's not the debt amount that creditors scrutinize, but rather the ratio of your debt payments to your income. Listeners, especially those just starting in their professional journey, will gain insight into the balance between paying off loans and investing in their future. With Jake's sage advice, we learn about the power of maintaining a high savings rate, the importance of not allowing lifestyle creep with increasing income, and strategic tax filing for minimizing student loan payments. The call to action is clear: for those navigating the complexities of student loan repayment, particularly with looming deadlines like the April 30th consolidation tip shared by Jake, it's critical to seek specialized advice. Engage with professionals at Student Loan Planner, and consider an hour-long consultation that promises to be an invaluable investment in your financial future.   EPISODE RESOURCES studentloanplanner.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have an insightful two-part series, diving into the complex world of student loans and repayment strategies. Joining us is Jake Courtney, a seasoned student loan consultant and financial planner from Student Loan Planner, whose expertise lies in aiding dentists to navigate the often overwhelming terrain of hefty student loans. We explore the evolving landscape of student loan repayment. Jake, hailing from Dayton, Ohio, brings over nine years of financial advice to the table, helping clients forge individualized plans to maximize savings over their loan repayment timeline. We discuss the shockingly high average debt for dental graduates, the potential for reform, and the introduction of income-driven repayment plans like the new SAVE plan. With the possibility of loan forgiveness after 25 years and the daunting "tax bomb" that could follow, we dissect the risks and strategies necessary to manage this significant financial burden. Whether you're fresh out of dental school or years into your practice, understanding the interplay between your adjusted gross income and your student loan payments is crucial. As we wrap up part one of our discussion, we invite you to join us for part two, where we'll delve deeper into these topics. Remember, preparation is key when it comes to managing student debt effectively. If you're seeking guidance on navigating your student loans or planning for potential forgiveness, reach out to a specialized financial planner like Jake and consider tuning into resources like the Student Loan Planner podcast. EPISODE RESOURCES studentloanplanner.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're joined by Mike “C-ROC”, who interviews Dr. Mark Costes for his “What Are You Made Of?” podcast. Mark shares his journey from facing multiple rejections from dental schools to becoming the successful owner of multiple practices and a leading dental coach. With stories of early career struggles, learning the importance of culture and leadership, and how to scale businesses effectively, Mark offers invaluable insights into the mindset and strategies that have propelled him to the forefront of dental entrepreneurship. Listeners will hear about the moments of realization that led to significant changes in Mark's business approach, the role of core values in building a strong company culture, and the impact of mentorship and continuous learning on personal and professional growth. Mark also discusses the potential of artificial intelligence in dentistry and shares his advice for aspiring dental entrepreneurs. EPISODE RESOURCES https://mikecroc.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we dive into the heart of dentistry and explore the stories that shape our profession. We have a remarkable assembly of guests from the Dental Legacy Foundation. Dr. Dan Nelson, Ryan Passey, Dr. Jared Hill, and Jared Galovich join us to share their recent experiences and the incredible impact of their work in Tanzania. We discuss their inspiring journey with Smile Outreach International and the creation of sustainable dental care in Tanzanian communities. Our guests detail the transformative mission trip that not only provided dental care but also resulted in essential infrastructure projects, such as the construction of a life-changing water tower. From touching ceremonies to the construction of computer labs and visions of new dental schools, this episode is an incredible testament to what can be accomplished with passion and partnership. For those inspired by today's conversation and eager to contribute to these life-altering missions, your opportunity to make a difference is just a step away. Get involved with the Dental Legacy Foundation and Smile Outreach International to continue this wave of positive change. Your skills and donations can help bring consistent, quality dental care and so much more to communities in need. EPISODE RESOURCES dentallegacyfoundation.org https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have friend and fellow dentist, Dr. Ben Kacos, in a conversation that feels both casual and richly informative. They discuss the demands and intricacies of dental practice, from handling complex procedures under sedation to strategic practice expansion. Dr. Kacos shares his personal experience of incorporating a paramedic into his sedation procedures, enhancing both efficiency and patient safety. Dr. Kacos also delves into the challenges of expanding a dental practice and the metrics that indicate when it's time to do so. His growth journey from a small setup to a multi-operatory enterprise offers listeners a blueprint for scaling their operations. The discussion turns towards the demographic considerations of practice location, emphasizing the importance of choosing a place with a conducive patient-to-dentist ratio and potential for growth. Listeners are encouraged to think ahead about their practice's lifecycle, from inception to the eventuality of selling or partnering with larger organizations. Dr. Kacos stresses the importance of demographic research in planning a successful dental practice and provides insights into managing a large team under one roof. EPISODE RESOURCES https://shreveportsdentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have special guest, Dr. Paul “Nacho” Goodman, and we dive deep into the fascinating world of dental professional networking, career paths, and the importance of kindness in achieving success. We discuss the vibrant community within the "Nachos Kind of Facebook Group," boasting an impressive membership of dental professionals, and how Dr. Goodman has cultivated a platform for job connections and career advice in the dental field. The conversation highlights the unnecessary competitiveness within the profession and champions a more collaborative and empathetic approach. Dr. Goodman, founder of Dentist Job Connect, shares insights into the challenges and opportunities facing dental professionals today, from navigating job markets to the intricacies of dental practice sales. He stresses the importance of early career planning, proactive job searching, and the critical role of personal development beyond clinical skills. The episode also explores the dynamics between private practice and Dental Service Organizations (DSOs), offering listeners a balanced view of the current dental landscape. For anyone in the dental profession, from students to seasoned practitioners, this episode is a treasure trove of wisdom on building a fulfilling career, embracing lifelong learning, and fostering positive relationships within the dental community. EPISODE RESOURCES https://www.dentistjobconnect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have special guest is Dr. Summer Kassmel, a seasoned dentist with an impressive track record of merging practices to create successful group ventures in Colorado's picturesque mountain regions. Dr. Kassmel is not just an accomplished practitioner; she's an innovator in dental education, founding both Dental Assistant Schools Delivered and the Dental Career Academy. In this episode, Dr. Kassmel shares her journey from solo practice to overseeing grand-scale operations and how her unique business models address staffing challenges in the dental industry. Listeners will get a firsthand account of how Dr. Kassmel crafted two innovative training programs that have become cornerstones of her practice's success and a beacon for dental professionals nationwide. For those driven by the allure of transforming challenges into triumphs, Dr. Kassmel's story is a testament to what's possible with vision and tenacity. Her approach blends the nurturing of new talent through rigorous, accessible training programs with an entrepreneurial zeal, setting a new standard in the dental community. EPISODE RESOURCES https://www.castlepeakdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve into the profound realms of leadership and self-discipline, guided by the wisdom shared at the DSI mastermind event. The DSI mastermind ethos, mirroring the personal core values of its creator, serves as our north star. As we explore personal integrity, we're reminded that true integrity extends beyond our dealings with others, touching the very promises we make to ourselves. The discussion sheds light on the critical nature of personal integrity, emphasizing its role in our journey towards self-improvement and the fulfillment of commitments not only to others but, crucially, to ourselves. The episode doesn't shy away from the tough love needed to confront our shortcomings, urging a reflection on the promises we've made to ourselves and how we might be falling short. Through a series of exercises, it offers a path to enhance our self-discipline and leadership, challenging us to hold ourselves to the same standards of integrity we set in our external relationships. The conversation also traverses the significance of self-awareness, the discipline to endure discomfort for future rewards, the unyielding power of grit in overcoming challenges, and the vibrant drive of passion that should fuel our goals. Moreover, it emphasizes empathy's role in enriching our interactions and mindfulness in aligning with our purpose and managing stress. Physical well-being is spotlighted as the foundation upon which all other aspects of our lives are built, alongside a balanced perspective on the importance of financial health without letting it overshadow other critical life quadrants. This episode serves as a potent reminder of the multifaceted nature of success, blending personal development, physical health, and financial acumen with a heart-centered approach to living a fulfilling life. It invites listeners to re-evaluate their goals, ensuring they ignite a fire within, and to reassess their commitments, not just to the world but to themselves. For those on a quest to lead a balanced, impactful, and disciplined life, this episode offers invaluable insights. And if you haven't already, make sure to listen to the previous episodes for more foundational knowledge and inspiration. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we continue our compelling journey into enhancing wellness within the dental profession. In today’s follow-up episode, brought to you by the Dental Success Network (DSN), we’re diving into Part 2 of "Recharging the Dental Battery: Strategies for Dentist Burnout, Client Care, and Nervous System Resilience." This episode promises to be as enriching as the first, filled with insights and strategies for thriving in both your professional and personal lives. Understanding Response Patterns: We delve into the nuances of the fight, flight, freeze, and fawn responses, crucial for recognizing our reactions to stress and trauma. Trauma in the Dental Chair: The episode explores the significant impact dental procedures can have on patients with trauma and how this affects their nervous system. Dealing with Anxious Patients: Our experts share compassionate and practical recommendations for dentists to better support anxious patients. Joy and Resilience: Discover how to build resilience in the face of professional challenges and find joy in your practice and beyond. The Power of Curiosity: We encourage you to be curious about your behavioral patterns and consider deeper therapeutic work to understand and nurture your nervous system. To all dental professionals out there, if you seek to transform your approach to client care and personal wellness, the Dental Success Network is your sanctuary. With DSN, gain access to a community that understands the unique challenges you face and offers solutions to enhance your professional journey. Embrace the support, education, and camaraderie that DSN provides. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve deep into the challenges and triumphs of women in dentistry. In today's episode, recorded live from a webinar within the Dental Success Network (DSN), we're tackling a subject close to the hearts of many professionals: "Recharging the Dental Battery: Strategies for Dentist Burnout, Client Care and Nervous System Resilience," hosted on November 28, 2023. We're joined by an inspiring panel: Ashlee Hirschfeld, Summer Kassmel, & special guest Lauren Zoeller, a somatic therapist. Lauren Zoeller’s Expertise: As a somatic therapist, Lauren brings a unique perspective on how dental professionals can navigate the physical manifestations of past traumas and relational issues, providing insights into how these experiences shape our current well-being. Trauma's Impact: Lauren discusses the profound effects of trauma on entrepreneurs and leaders, particularly in high-stress environments like dental practices. Survival Responses: Our panel dives into the nervous system's survival responses, crucial knowledge for understanding reactions to daily stressors. Healing through Awareness: The importance of awareness and choice in the healing process is highlighted, especially when dealing with survival states that often go unnoticed. Strategies for Resilience: Listeners will gain practical strategies to develop a flexible nervous system that can withstand the rigors of dental practice. If you're finding value in these discussions and want to connect with like-minded dental professionals, the Dental Success Network is your go-to community. We're more than a network; we're a support system dedicated to your success and well-being. Join us at DSN to access a wealth of resources, including more episodes like this one. Remember, this is only Part 1 of our in-depth discussion. Tune in tomorrow for Part 2, where we'll continue to explore strategies for combating burnout and enhancing client care. Don't miss out on more expert advice and practical tips that can transform your practice and personal life. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, a presentation from a mastermind in 2019, Dr. Mark Costes shares invaluable insights on building a personal board of directors to elevate your dental practice. From choosing the right mix of professionals, like attorneys, CPAs, and insurance specialists, to the critical role of a personal advisory board in decision-making, Dr. Costes outlines how assembling a group of experts can significantly impact the success and growth of your business. He emphasizes the importance of proactive planning, especially in areas like tax planning and insurance, ensuring that every team member's expertise is aligned with the practice's goals. Tune in to learn how to construct your personal board of directors and advisory board, making sophisticated business ownership decisions to thrive in the dental industry. Don't miss this chance to redefine your approach to business management! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re picking up where we left off. Dr. Matt Slivka, from Scottsdale, AZ, returns to share more of his expert advice on creating an unbeatable team environment. This episode zeroes in on the importance of employee reviews, regular growth meetings, and the creation of an effective workplace that not only aims for success but embodies it in every aspect of its operation. Key Insights: The Role of Employee Reviews: Dr. Slivka emphasizes how employee reviews are not just a formality but a crucial part of developing and maintaining a positive workplace culture. He shares his unique approach to conducting these reviews, ensuring they are constructive, forward-looking, and integral to personal and team growth. The Importance of Regular Reviews: According to Dr. Slivka, regular employee reviews are essential and non-negotiable for running a successful team. These reviews provide a structured opportunity for feedback, recognition, and the alignment of individual goals with those of the team and the broader organization. Weekly Growth Meetings: Dr. Slivka underscores the significance of holding weekly growth meetings. These gatherings serve as a powerful tool for continuous team development, allowing for real-time engagement, problem-solving, and celebration of achievements. They are vital for keeping the team aligned, motivated, and focused on shared goals. Principles for an Effective Workplace: In the final part of our discussion, Dr. Slivka shares key principles for creating an effective workplace. He touches on elements such as designing a conducive environment, fostering a positive atmosphere, and cultivating a culture that supports growth, collaboration, and innovation. As we conclude our enlightening conversation with Dr. Matt Slivka, it's clear that building and nurturing a dream team goes beyond mere aspiration. It requires dedication to practices that promote growth, communication, and a positive culture. We hope you're inspired to implement these strategies in your own team for transformative results. If you haven't listened to Part 1, we highly recommend you do so to fully grasp the concepts and strategies discussed. Part 1 lays the groundwork for understanding what it means to "live the dream" in a professional context and sets the stage for the actionable insights shared in this episode. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we're joined by Dr. Matt Slivka, with a presentation from our most recent mastermind Scottsdale, AZ. He is renowned for his innovative approach to business and leadership. This episode takes us to the heart of what it means to truly "live the dream" in a professional setting, and how a united team can make that dream a vivid reality. In this first installment of our special two-part episode, Dr. Matt Slivka shares his invaluable insights on the essence of "living the dream" within the business landscape. Broadcasting directly from a compelling presentation in Scottsdale, AZ, titled "A Team Approach to 'Living the Dream'," Dr. Slivka delves into the core of achieving personal and collective aspirations in the workplace. Key Highlights: The Meaning of "Living the Dream": Dr. Slivka opens up the discussion by exploring various interpretations of what it means to "live the dream." It's not just about financial success; it's about finding fulfillment and joy in what we do every day. Understanding Your "Why": The importance of knowing the driving force behind your efforts cannot be overstressed. Dr. Slivka emphasizes how understanding your "why" and that of your team can propel you toward your goals, enriching both your professional and personal lives. Crafting a Mission Statement: A meaningful mission statement is the backbone of any successful team or business. Dr. Slivka walks us through the process of creating a mission statement that reflects your core values and resonates with everyone on the team. Establishing Core Values: Core values are the guiding principles that dictate behavior and action within a team. Dr. Slivka discusses how to establish and uphold values that align with your business ethos and encourage a cohesive, driven team environment. Dr. Matt Slivka's insights provide a foundation for not just aspiring to "live the dream," but actively creating an environment where this dream is a shared reality for you and your team. As we wrap up part one of this enlightening discussion, we invite you to reflect on your own "why" and the core values that drive your business forward. Don't miss out on Part 2, coming out tomorrow, where Dr. Slivka will dive deeper into the strategies for building and nurturing a dream team that not only shares your vision but is passionately committed to bringing it to life EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark goes over a few key topics, such as the importance of customization in operations manuals. Mark emphasizes the necessity of personalizing the operations manual for each dental practice. Rather than adopting a one-size-fits-all approach, he advocates for involving every team member in the creation process. This ensures that the manual is relevant and reflects the unique procedures and culture of the specific dental practice. Components of the Operations Manual: The operations manual should encompass various essential elements, including detailed job descriptions, step-by-step protocols for each role, accountability agreements, and visual guides for common areas. Regular performance reviews, organizational charts, and onboarding processes should also be included to facilitate smooth operations and staff management. Time Journal Exercise for Efficient Operation: To improve the operations manual, Mark suggests a time journal exercise for both the CEO and team members. This involves documenting daily activities to identify redundant tasks and inefficiencies. The goal is to streamline processes and delegate or eliminate low-value tasks, allowing the focus to be on high-value activities. This exercise not only aids in creating a more effective operations manual but also enhances overall practice efficiency. Meeting Management and Organizational Structure: Effective meeting management is crucial for dental practice operations. Mark outlines various types of meetings, including morning huddles and strategy sessions, emphasizing the importance of structured agendas to avoid unproductive discussions. He also touches on the importance of an efficient organizational structure, where roles are clearly defined, and overlaps in responsibilities are minimized. This structure ensures clarity in communication and task execution within the practice. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, host Dr. Mark Costes dives into the fascinating world of Dental Laboratories with guests Steven Fey, VP of Business Development at Maverick Dental Labs, and Barry Conley, a seasoned lab technician with over 40 years of experience. Maverick Dental Labs, known for its national reach and a team of more than 130 employees, has been instrumental in setting industry standards through strong culture systems and meticulous attention to detail. Steven and Barry share their experiences and insights on the evolution of dental laboratories, emphasizing the role of technology such as AI and digital dentures in reshaping dental practices. They discuss the challenges of maintaining quality and operational efficiency in the rapidly changing landscape, and how Maverick has managed to stay ahead by embracing technology while preserving the human touch that is critical to their success. Listeners will get a behind-the-scenes look at the journey from receiving a dental impression to the final product, highlighting the meticulous process that ensures each dental piece meets Maverick’s high standards. The episode also touches on the importance of clear communication between dentists and labs, comparing it to interpersonal relationships where understanding and clarity are key to fulfilling expectations. EPISODE RESOURCES https://maverickdental.com/dsn/ https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark welcomes Sydney Robinson, the Executive Director of the Dental Success Network (DSN). Sydney brings her unique perspective from the frontlines, sharing real-world dilemmas and solutions from the DSN community. The episode dives deep into the nuances of dental practice management, focusing on two main themes: the challenge of dealing with an associate dentist causing team unrest, and the complexities of hiring and compensating staff in today’s competitive job market. Dr. Costes emphasizes the importance of leadership in addressing clinical shortcomings and cultural misfits within a team. He probes essential questions that lead to recognizing where responsibility truly lies and the steps necessary for rectification. The conversation also explores the potential pitfalls of hiring overqualified staff, ensuring that roles and hierarchies within the practice are clear to prevent power struggles and maintain harmony. If you’re a dental professional grappling with similar issues or seeking to preemptively manage your team effectively, this episode is a treasure trove of strategies and thoughtful leadership approaches. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costas engages with repeat guest Chip Fitchner, founder and principal at Large Practice Sales. They delve into the intricacies of selling dental practices to DSOs, discussing the various models like holdco and JV, and the emerging trends in the dental market. Chip, with his vast experience in buying, selling, and building companies, shares critical insights into selecting the right partnership for dental practices, emphasizing the importance of understanding the financial and operational nuances involved. For dentists contemplating the future of their practices, this conversation sheds light on the opportunities and considerations in partnering with DSOs. For more insights and to explore the possibilities for your practice, visit Large Practice Sales. EPISODE RESOURCES largepracticesales.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode of the Dentalpreneur podcast, Dr. Mark Costes welcomes Eunicia Peret, a wealth strategist with 15 years in the financial services industry. Eunicia specializes in helping high-income individuals enhance wealth beyond traditional methods, aiming to increase retirement income while minimizing taxes. Her approach involves creating cohesive financial teams for her clients, proving effective for many. As a strategic advisor for business and women's leadership groups, Eunicia shares insights from a recent conference and discusses strategies for financial success and wealth management, emphasizing the importance of understanding individual financial situations and customizing strategies accordingly. EPISODE RESOURCES https://www.excelstra.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, featuring "The Automatic Patient Podcast," hosts Jordon Comstock and Justin Comstock are joined by dental industry veteran Dr. Mark Costes. They delve into the critical transition from working in the business to working on the business, discussing the common pitfalls that dentists face, such as getting trapped in the routine of clinical work and struggling with cash flow management. Dr. Costes shares his extensive experience in scaling dental practices and the importance of understanding business fundamentals, emphasizing the need for dentists to become proficient in financial literacy to escape the chair. They touch on systems and methodologies crucial for a practice's success, like the percentage-based budgeting system that aligns with growth and how to handle the complexities of a growing dental practice. The conversation is insightful, offering practical advice and strategies for dental practitioners looking to expand their business acumen and step into a more entrepreneurial role within their practices. EPISODE RESOURCES https://boomcloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark engages in an insightful conversation with Joshua Scott, a 21-year veteran in the dental marketing sphere. As the CEO of Studio 8e8, Joshua's company has been lauded as the top healthcare marketing agency in the U.S. by Healthcare Business Review. This episode promises to dive deep into the secrets behind story-driven marketing and the incredible journey of Studio 8e8. Mark and Joshua delve into the intricacies of scaling a dental practice from scratch to a multimillion-dollar enterprise within the first year. They unpack the strategic moves and the bold marketing initiatives that propelled a startup dental practice to an astounding $3 million in year one and continued to $5.4 million the following year. They'll also touch upon the operational challenges that come with such rapid growth and the importance of creating a brand that resonates and converts. To wrap up, they shift gears to discuss work-life integration, sharing personal insights on maintaining wellness amid business growth. Joshua opens up about his sleep routine, acknowledging the power of a restful night to fuel a productive day. Don't miss out on this blend of professional insights and personal philosophies. For more stories of entrepreneurial success and tips on how to elevate your practice, keep listening to the Dentalpreneur podcast. And, if you're looking to craft a narrative that truly represents your brand and resonates with your audience, visit Studio 8e8's website to learn how they can help you tell your story. EPISODE RESOURCES www.s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re coming to you live amidst the excitement of the Chicago Midwinter event. Bear with the audio today, as we're running on the basics – just AirPods and a cellphone – but the content promises to be nothing short of compelling. In this episode, we're dialing into a live webinar with the esteemed Dr. Dan Briskie and Dr. Taher Dhoon, dissecting the art of presenting large treatment plans. These two industry veterans have mastered the craft in less traditionally affluent areas, proving that success isn't limited to high-end demographics. Expect to dive deep into the nuances of case presentations, learn strategies to elevate patient acceptance rates, and uncover the subtle art of conducting these high-stakes consultations. We're going to unravel how Dr. Briskey and Dr. Dhoon have transformed the lives of their patients and their practice's bottom line through skillful communication and presentation. Listeners, if you've ever grappled with the transition from routine procedures to more complex treatment plans, this is the episode for you. Get ready to absorb tips that could revolutionize your approach and potentially your practice's financial health. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s part-2 episode, Mark continues his conversation with Brannon Moncrief, CEO of McLerran & Associates. They dive into the intricacies of dental practice sales, comparing the holdco equity model with joint venture models. Brannon sheds light on the varying financial outcomes these models can have for dentists, particularly those who have scaled back their clinical hours. They also discuss how a dental practice's value can surge during a recapitalization event and the factors influencing this increase. The discussion pivots to the inherent risks in the holdco model, such as the possibility of doctor turnover post-recap and the difficulties in predicting investment returns. Mark and Brannon explore the benefits of joint venture models, including the advantages of continuous EBITDA distributions and potentially higher returns at the time of recap. Lastly, they touch upon the emerging hybrid models that aim to blend the best aspects of holdco and joint venture structures to offer a balanced option for practice sellers. For a more detailed exploration of these topics and to learn how these different business structures could impact your dental practice sale, tune into the full episode. Don't forget to follow the podcast for more valuable insights into the dental industry, and for personalized consulting services or strategic advice, reach out to Brannon Moncrief at McLerran & Associates. EPISODE RESOURCES www.dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s two-part episode, Mark sits down with Brannon Moncrief, CEO of McLerran & Associates, for an insightful discussion on the evolution and current state of Dental Service Organizations (DSOs). They delve into how DSOs have transformed over the past two decades and what the current wave of DSO consolidation means for the industry. The conversation also touches on the often overlooked factors that lead to failed recapitalizations within DSOs, such as operational sustainability challenges. Brannon and Mark examine the effects of the shifting economic landscape, highlighting the influence of rising interest rates on private equity investments in DSOs and their return expectations. Moreover, they underscore the criticality of choosing an appropriate DSO partner. They emphasize the significance of deal structure, equity options, and the operational history of the DSO and its financial backers, offering invaluable insights for anyone looking to navigate this complex sector. If you're looking to deepen your understanding of DSOs, their financial intricacies, and how to strategically align with or invest in them, be sure to tune in to this episode. And don't miss out on the second part of the series for more in-depth analysis and expert advice from Brannon Moncrief. For those eager to learn more and take the next step in optimizing their dental practice's potential, reach out to McLerran & Associates for personalized guidance and strategies tailored to your unique situation. EPISODE RESOURCES www.dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re joined by Ashlee Hirschfeld, the COO of the Dental Success Network (DSN), for a deep dive into the latest in dental practice management, upcoming educational webinars, and the most engaging topics within the DSN community. They kick off the discussion with an overview of the exciting webinars scheduled for February, covering topics from presenting large treatment cases to understanding the crucial numbers for your practice. Mark and Ashlee highlight the importance of these webinars for practitioners looking to enhance their skills and adapt to the current social and financial climate. The conversation then shifts to the benefits of DSN membership, emphasizing the substantial savings on dental supplies and services negotiated for members. Mark proudly shares that DSN’s negotiated discounts often surpass those available through larger DSOs, underscoring the value of DSN membership. Answering community questions, Mark offers his expert advice on insurance verification, the criteria for hiring an associate based on patient numbers, and the metrics for evaluating hygienist performance. Each answer is tailored to encourage dental practitioners to analyze their practices’ unique situations and make informed decisions. The episode wraps up with a reflection on the impact of dental mission work and the fulfillment derived from giving back to underserved communities. Mark and Ashlee's discussion underscores the importance of community, continuous learning, and the pursuit of excellence in dental practice management. Listeners are encouraged to participate in the upcoming webinars and events to further their knowledge and connect with like-minded professionals. For more information on the Dental Success Network and to join the community, visit their website and explore the resources available to help dental practices thrive. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode, we’re featuring Brent Saunier and Chris Sands from Profi 2020, the conversation takes an intriguing turn into various strategic aspects of tax planning for dental practitioners. Here, the discussion revolves around the use of luxury items like jets for business purposes, the implications of the Corporate Transparency Act for small business owners, the nuances of the 1031 exchange strategy in real estate, and the complexities of achieving real estate professional status for tax benefits. The episode elaborates on how significant investments, such as purchasing a jet, can potentially be justified as a business expense under certain conditions, emphasizing the importance of aligning with the tax code's requirements. The discussion then shifts to the Corporate Transparency Act, highlighting the necessity for small business owners to report beneficial ownership information to combat financial misconduct and enhance national security efforts. This segment stresses the importance of compliance to avoid hefty penalties and legal repercussions. Further, the dialogue explores the intricacies of the 1031 exchange strategy, allowing property owners to defer taxes by reinvesting the proceeds from the sale of one property into another. The conversation underscores the importance of like-kind exchanges and the need to identify the next property promptly to leverage this tax-deferral opportunity effectively. Lastly, the episode touches on the coveted real estate professional status, which can offer substantial tax benefits by allowing owners to claim losses against their active income. However, achieving this status requires meeting strict criteria, making it a challenging goal for full-time professionals. This podcast episode is packed with invaluable insights and practical advice for dental entrepreneurs looking to navigate the complex landscape of tax planning and investment strategies. Whether it's understanding the legal requirements of new tax laws, exploring real estate investment opportunities, or leveraging tax codes for business growth, this discussion provides a wealth of knowledge for savvy business owners aiming to optimize their financial planning. EPISODE RESOURCES www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode, we delve into the realms of taxation and financial strategies for dental professionals. In this episode, we're joined by Brent Saunier and Chris Sands, the founders of Profi 2020, Marks’ personal CPA firm. As regular contributors to the podcast, Brent and Chris offer their expert insights on taxation changes and strategies that could significantly impact dental practitioners. One of the highlights of this episode is the discussion on the Tax Relief for American Families and Workers Act of 2024, a piece of legislation that could potentially extend 100% bonus depreciation through the end of 2025. This could mean significant tax savings for dental practitioners who have made or are planning to make substantial investments in their practices. We also dive into the intricacies of cost segregation studies, a strategy that can lead to substantial tax deductions for those who own their dental practice buildings. Brent and Chris explain how these studies work, the potential benefits, and the importance of timing when making such investments. The conversation takes a turn towards the practicalities of dealing with IRS audits, sharing insights from a recent audit experience and strategies for minimizing the risk of triggering an audit. They shed light on common red flags, including the home office deduction and the use of cars within the business. For dental practitioners looking to optimize their tax strategies and navigate the complexities of IRS audits, this episode is packed with valuable information and actionable advice. To learn more about Profi 2020 and how they can help you with your taxation and financial strategies, visit their website. Stay tuned for more insightful episodes aimed at helping you grow your dental practice efficiently and effectively. EPISODE RESOURCES www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On todays’ two-part series with Dr. Arman Taghizadeh, affectionately known as Dr. T, whose expertise in psychiatry bridges the gap between mental health and peak performance in athletics. As a distinguished Johns Hopkins-trained psychiatrist and a six-time "TopDoc" honoree, Dr. T brings invaluable insights from his impressive career in both medicine and sports. In this second episode, we delve into the transformative power of visualization. Dr. T elucidates how this technique not only helps athletes surmount mental hurdles but also serves as a critical tool for performance enhancement across various fields. He walks us through the practical application of visualization, demonstrating how it can be used for mental rehearsal and to deconstruct complex tasks into manageable steps. The conversation then shifts to address the often-overlooked issue of compassion-fatigue, offering guidance for professionals inundated daily by the emotional demands of their work. Additionally, we underscore the profound effect of compliments and positive reinforcement in acknowledging individual effort and contributions, a simple yet potent strategy to bolster morale and motivation. For anyone looking to elevate their mental game, whether in sports or daily life, Mark and Dr. T's insights in this series are indispensable. Don't forget to revisit part one if you haven't already, and join us as we continue to navigate the intricate landscape of mental fortitude and resilience. EPISODE RESOURCES https://mindsettraininginstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-part episode, we are joined by Dr. Arman Taghizadeh, also known as "Dr. T," a distinguished Johns Hopkins trained psychiatrist specializing in General Adult Psychiatry, Child and Adolescent Psychiatry, and Sports Psychiatry. As a six-time "TopDoc" in Baltimore Magazine and a committed educator at Johns Hopkins Hospital, Dr. T brings his rich background as a wrestling All-American and an advocate for mental and physical health in students and professional athletes to our discussion. In part one of this series, Dr. T delves into his personal and professional journey, providing insights into the experiences that have honed his expertise. He shares effective strategies for developing robust mental health and fitness, emphasizing the cultivation of resilience and emotional well-being. Our conversation also covers breakthrough methods for professional athletes to overcome mental blocks, and how these can be universally applied to various professions, encouraging optimal performance and mental agility. Don't miss the wisdom and strategies Dr. T and Mark offer for enhancing your mental fitness. Be sure to catch the continuation of our enlightening discussion in part two, where we delve deeper into the mental aspects of competitive sports and everyday life challenges. For those eager to transform their mental approach to sports, career, and life, visit the Mindset Training Institute, founded by Dr. T, to explore their services and resources. Tune in tomorrow for the conclusion of this powerful interview. EPISODE RESOURCES https://mindsettraininginstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the concluding part two of our enlightening crossover episode with Dr. Desiree Yazden from the Social Dentist podcast. In this episode, we delve deeper into the operational aspects of running a successful dental practice. Dr. Yazden and Mark dissect the importance of understanding the cost per procedure to ensure financial health and discuss the critical role of leadership and team engagement in effectuating change. They emphasize the power of regular, focused meetings in keeping the team aligned and nurturing a positive practice culture. Additionally, they explore how demographic research plays a pivotal role in choosing the right market and location for your practice, alongside strategies for boosting revenue and efficiently managing overhead to maximize profitability. If you haven't caught up with part one, now is the time to do so before diving into this insightful conclusion. Enjoy this episode, packed with practical advice for enhancing your dental practice's success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a captivating crossover from Dr. Desiree Yazden's Social Dentist podcast. Dr. Yazden, a highly accomplished cosmetic dentist from Newport Beach, California, shares her expertise in leveraging social media to attract new patients and establish trust in her community. This first installment of a two-part series delves into the vital aspects of leadership and accountability in dental practice management. Mark and Dr. Yazden discuss the importance of setting clear expectations, defining team roles, conducting regular meetings for alignment, and the significance of involving the team in decision-making and system development for a thriving practice culture. Join us for a deep dive into the strategies that underpin successful dental practice ownership and team management. Stay tuned for part two, and don't miss out on more insightful discussions aimed at enhancing your practice's success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we are joined by Sydney Robinson, the Executive Director inside the Dental Success Network (DSN), and they delve into the crucial topic of mastering phone skills within the dental practice. With over 1,400 members under her wing, Sydney shares invaluable insights on creating positive first impressions and enhancing patient communication through effective phone handling. The duo emphasizes the significance of the initial phone call as a pivotal touchpoint in the patient's journey, highlighting that poor handling can result in losing potential patients without ever realizing it. The conversation covers the "three E's" of phone communication—Empathy, Energy, and Edification—outlining strategies to ensure every caller feels valued, understood, and excited about their visit. They discuss the importance of active listening, prioritizing calls, and utilizing technology like call tracking KPIs to improve patient service and practice efficiency. Sydney introduces practical tools and strategies for efficient call management, including outsourcing calls to manage high volumes and after-hours inquiries without compromising the quality of patient care. Listeners are encouraged to implement these strategies to transform their practice's approach to phone communications, enhancing both patient satisfaction and practice growth. By focusing on building rapport, actively listening, and communicating effectively, dental practices can significantly improve their patient interactions and overall satisfaction. For more insights and tips on improving your dental practice, check out the Dental Success Network (DSN). Explore the tools, strategies, and best practices discussed in this episode to elevate your patient communication and ensure your practice stands out in the dental industry. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve into the remarkable journey of Elaine Houle, a dedicated veteran in the dental industry whose career has been marked by innovation and resilience. Elaine's journey began with aspirations of becoming a hygienist, but an unexpected turn led her to uncover an embezzlement scheme early in her career. This pivotal moment redirected her path towards front office management and systemic improvements within dental practices. Elaine shares the challenges she faced, the importance of creating effective systems for managing practices, and her approach to revamping practices through team-based management. With 16 embezzlement cases identified, she highlights common schemes and stresses the importance of regular audits and proper checks and balances. Elaine offers advice on choosing the right insurance plans and managing secondary insurances. Reflecting on personal growth, she shares how support and encouragement played a crucial role in her professional development and hints at future projects aimed at contributing to the dental community. For listeners looking to revolutionize their practices or seeking guidance on preventing embezzlement, Elaine's expertise is invaluable. Visit her website at dentaladvisorygroup.com for more information. This episode is a testament to overcoming challenges and turning them into opportunities for growth and success. Join us to hear Elaine's full story and discover how her lessons and strategies can transform your practice. EPISODE RESOURCES www.dentistadvisorgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we're thrilled to have Dr. Paul Goodman, a renowned figure in the dental community, join us. Known affectionately as Dr. Paul Nacho Goodman, he brings a wealth of experience from owning practices in the Philadelphia area to leading the Donald Nachos group, a vibrant community of over 45,000 dental professionals focused on positivity and collaboration in dentistry. We dive deep into the essence of dental education and practice, highlighting the innovative approaches at Midwestern dental school that emphasize production awareness alongside clinical skills. Paul shares insights on the importance of business acumen, the realities of dental practice ownership, and the critical need for new dentists to understand the business side of dentistry from the get-go. Dr. Goodman also brings up Dentist Job Connect, a unique platform designed to bridge the gap between dental practices seeking associates and dentists looking for opportunities, emphasizing the necessity of a supportive and educational community in navigating the dental profession's challenges. For listeners eager to learn more about transforming dental practice management, leadership, and the profound impact of community and mentorship in dentistry, visit dentistjobconnect.com. EPISODE RESOURCES Dentistjobconnect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Dr. Chris Green, a frequent guest, successful practice owner, and co-founder of the Practice Launchpad. This organization is dedicated to coaching new practice owners on achieving profitability and accelerating their production. Dr. Green also co-founded the Legacy Point Group, which explores alternative investment strategies outside the conventional avenues. Dr. Green shares his journey from being a hands-on practitioner to a strategic business owner, emphasizing the importance of leadership, the challenges of scaling a dental practice, and the transition from clinical work to a CEO mindset. The dialogue covers a range of topics including the necessity of CEO time, the process of adding associates to a practice, and the importance of a solid organizational structure to facilitate growth. Listeners will gain insights into the intricacies of dental practice management, from the optimization of patient flow and overhead control to the development of a leadership philosophy that fosters a supportive and productive team environment. Dr. Green's personal evolution in the dental industry serves as a testament to the potential for dentists to expand beyond the confines of clinical work and embrace the role of a business leader. For those interested in learning more about the Practice Launchpad or engaging with Dr. Chris Green, reach out to The Practice Launchpad. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we join Dr. Matt Slivka, a DSI Black Belt coach and owner of a successful dental practice in Tucson, Arizona, after their journey to Tanzania. Their journey, marked by challenges and profound experiences, highlights the power of dental missions in transforming lives. They dive into the impact of serving those in need and the lessons learned along the way. The episode explores the creation and goals of Smile Outreach International, detailing its inaugural mission trip and the collaboration with the Dental Legacy Foundation. Listeners will hear about the challenges of delivering dental care in remote areas, the joy of connecting with local communities, and the importance of finding purpose in the profession. For more inspiring stories and to learn how you can contribute to making a difference, check out Smile Outreach International and join us in extending care beyond borders. EPISODE RESOURCES https://smileoutreachinternational.org https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome back Dr. Aaron Nicholas, a recurring guest and a pioneer in dental mission trips. Dr. Nicholas shares insights from his extensive experience in dental missions, highlighting the transformative impact these trips have had on dental care in developing countries. From his early trips in 1986, predominantly focused on extractions, to the evolution of dental missions embracing a broader range of services including restorative work and dentures, Nicholas illustrates the growth in dental awareness and care over the years. Mark and Dr. Nicholas delve into the nuances of organizing and executing successful dental missions, including the logistics of setting up pop-up clinics in remote villages and the importance of efficient infrastructure to serve larger populations. They discuss the critical role of education, both for local dental students in Tanzania who are eager to learn advanced dental techniques, and for volunteer dentists seeking to expand their clinical skills in challenging environments. The conversation also covers Dr. Nicholas' development of a new oral surgery course designed to equip dentists with the skills necessary for emergency dental work, emphasizing the significance of continuous learning and improvement in dental practice. Dr. Nicholas reflects on his transition from practice owner to educator and content creator, aiming to make a broader impact in the dental community by sharing his knowledge and expertise. Mark and Dr. Nicholas touch upon the darker aspects of the dental profession, including the tragic news of dentists who have succumbed to despair. They stress the importance of seeking help, making plans to overcome challenges, and finding purpose in giving back to the community through missions and education. Check out Dr. Aaron Nicholas' upcoming events and courses, promising opportunities for personal and professional growth in the field of dentistry. https://www.mondaymorningdentistry.com/offers/YgTUMmN3/checkout EPISODE RESOURCES Www.MondayMorningDentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome Robert Kim, a seasoned entrepreneur with over two decades of experience in the startup and technology sector. Today, we discuss Rob's impressive career trajectory, including his pivotal role in founding Zuub and his contributions to Bridge, which saw a lucrative acquisition by Cardlytics. Rob shares his journey from a molecular biology major at UCLA to becoming a tech startup luminary, emphasizing the transition from scientific research to product management and eventually leading innovative projects in the dental SaaS (Software as a Service) space. Rob discusses the genesis of Zuub, stemming from a need to enhance dental case acceptance rates. By focusing on simplifying patient communication and understanding through a mobile-first approach, Zuub aims to demystify treatment plans for patients, thereby increasing case acceptance rates. The conversation shifts to the challenges of insurance verification in dental practices, highlighting Zuub's cutting-edge solution that combines AI and bots to streamline the process, providing real-time, accurate insurance data to practices. This technology not only saves time but also significantly reduces the operational costs associated with insurance verification. Further exploring the entrepreneurial mindset, Rob reflects on the allure of problem-solving and the dynamic nature of startups. Despite the high failure rate in the startup world, Rob's enthusiasm for tackling complex problems and his belief in continuous innovation shine through. The discussion provides insights into the venture capital landscape, underscoring the importance of a capable team behind a promising idea. This episode offers a deep dive into the intersections of technology, healthcare, and entrepreneurship, showcasing Rob Kim's journey from a science enthusiast to a tech entrepreneur revolutionizing dental practice management. EPISODE RESOURCES https://www.zuub.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second part of Dr. Umang Patel's discussion, recorded at the Elite Practice Mastermind event for the Dental Success Institute (DSI) in Scottsdale, AZ, where he delves into the 'ascendant phase' of dental practice growth. Umang shares his expertise on the crucial steps for refining a practice strategically for enduring success. He uncovers the essence of achieving one's full potential in dentistry and the balance of professional dedication with personal life by scheduling non-negotiables. Join us for this insightful conclusion and discover how to enjoy the rewards of your hard work with Dr. Umang Patel. Tune in to this presentation and consider joining DSN and DSI for more empowering content. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into a mastermind event for Dental Success Institute held in Scottsdale, AZ. Our guest, Dr. Umang Patel, shares his insightful talk titled "Weaving Threads of Work & Joy," which dives into the art of balancing professional growth with personal fulfillment in dental practice. He reflects on the initial clinical stage where building patient trust and expertise may demand personal sacrifices. Then, Umang shifts the conversation to the entrepreneurial phase, highlighting the importance of mastering business operations for practice success. Tune in to this presentation and consider joining DSN and DSI for more empowering content. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes hosts Nathan Castiel, founder of Steed, a tax firm helping entrepreneurs navigate tax management and financial optimization. They discuss the complexities of tax strategies for business owners, including the impact of audits, the importance of keeping detailed records, and various tax-saving strategies. Nathan shares insights from his entrepreneurial journey and how Steed's platform and service aim to provide accessible financial expertise. For more detailed tax strategies and personalized financial advice, check out Steed Strategy. EPISODE RESOURCES steedstrategy.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Ryan Gross, CEO of CMOShare, shares his "Black Belt Marketing Strategy" for dental practices from the recent Dental Success Institute (DSI) mastermind in Scottsdale, AZ, focusing on the analytical prowess that distinguishes top-performing practices with low overhead. He delves into the key strategies these 'black belts' use to increase their active patient base and emphasizes the importance of monitoring call conversions to refine online marketing. Lastly, Ryan offers valuable tips on boosting brand awareness. For an in-depth exploration of these strategic insights, join the DSI mastermind or become a part of the Dental Success Network (DSN) to elevate your practice. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes focuses on tackling what he refers to as the "four horsemen" - the major challenges faced in the world of dentistry. He delves into understanding negativity bias and hedonic adaptation, and how these affect our information processing. Emphasizing the importance of personal well-being, he talks about integrating a daily gratitude and journaling routine, alongside the concept of time journaling for dentists. Mark also explores the distinction between high and low-value activities, guiding listeners on how to define and schedule non-negotiables in their professional lives. The episode culminates with insights into developing a personal ethos and core values, elements critical to both personal and professional success. Join us at the 2024 Dental Success Summit, an event not to be missed by dental professionals seeking growth and success in their careers! From April 11th to 13th, immerse yourself in transformative learning and networking at the luxurious La Cantera Resort & Spa in San Antonio, TX. Elevate your practice with insights from industry leaders, connect with like-minded professionals, and ignite your passion for dentistry. Reserve your spot now for an experience that will redefine your approach to dental success. Don't wait, register today and be a part of this extraordinary journey to excellence in dentistry! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're joined by Dr. Addison Killeen, an author and practitioner in the dental world. Dr. Killeen shares insights from his eighth book, focusing on dental supply and fee analysis. We delve into the importance of managing variable expenses in a dental practice, particularly dental supplies and lab fees, and how these can be controlled to enhance profitability. Dr. Killeen discusses tactics for setting budgets, ordering strategies, and choosing the right suppliers. He also touches on technology in dentistry, including radiology equipment and the impact of choosing the right tools on practice efficiency. The conversation is a treasure trove of practical advice for dental professionals looking to optimize their operations and financial health. For more detailed strategies and insights, be sure to check out the latest Dental Success Network (DSN) manual, “Dental Supply Ordering and Fee Analysis Manual”. EPISODE RESOURCES https://dentalsuccessnetwork.com/manuals https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, continuing their insightful discussion in Part 2, Mark and Dr. Deren Flesher delve deeper into the business aspects of dental practices. They explore the process of preparing a practice for acquisition by DSOs and how to achieve maximum valuation in such models. The conversation extends to understanding the various types of DSO purchase structures, including joint ventures and hold co-situations. Dr. Flesher shares his extensive knowledge on recapitalization events and their potential impacts on practice sales. The episode provides valuable knowledge for dental practitioners looking to navigate the complex world of practice sales and acquisitions. If you missed part 1, go back and listen to it before tuning into this one! EPISODE RESOURCES https://royaloakfamilydental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, this is the first part of this two-part series. Mark is joined by Dr. Deren Flesher, a new DSI black belt coach. The episode dives into the expertise of Dr. Flesher, who hails from Oklahoma City, Oklahoma. They focus on preparing businesses, including dental practices, for sale and maximizing their valuation. Topics covered include the intricacies of working with Dental Support Organizations (DSOs), strategies for increasing the value of a practice, and insights into the lifecycle of selling a dental practice. Mark and Dr. Flesher discuss the different scenarios that can influence the valuation multiples of a dental practice. Stay tuned for tomorrow's part 2 episode. EPISODE RESOURCES https://royaloakfamilydental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) shares insights from the Dental Success Summit's Highlight Vault. The episode, titled "Harnessing Collective Wisdom," delves into the DSI Belt classification, a successful categorization strategy for dental practice growth. Mark discusses key factors in advanced operational flow, designing infrastructure for rapid growth, and the importance of measuring practice areas for continuous improvement. This episode is part of a series highlighting the impactful content and topics presented at Dental Success Summits, emphasizing the community's high-level practitioners and business sophistication. For more information on the upcoming summit in San Antonio, visit TrueDentalSuccess.com. For more information or to join the DSN or DSI community, visit Dental Success Network and True Dental Success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) shares a clip from the Dental Success Summit Highlight Reel Archives, focusing on "The Hierarchy of Competence." The segment, from a keynote in San Antonio, explores the Dunning-Kruger effect and the four stages of learning. Dr. Costes discusses the transition from unconscious incompetence to effortless mastery, delving into frameworks for personal and professional growth, including the Four Futures framework and the Elite Practice Blueprint. This episode highlights the types of concepts covered at the Dental Success Summits, which are known for their educational value and positive environment. For more information or to join the DSN or DSI community, visit Dental Success Network and True Dental Success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes delves into the world of outsourced healthcare services with guest Garrett Robins, Senior Account Executive at Strike Healthcare. Garrett shares his journey from mass communication studies to leading teams in digital marketing and customer satisfaction. The focus is on the transformative role of outsourcing in dental practices, particularly in the realms of call answering and marketing integration. This insightful discussion reveals how services like StrikeHealthcare can enhance patient interaction and streamline practice operations. For more on how outsourcing can revolutionize your practice, check out Nexa's offerings. EPISODE RESOURCES https://www.nexa.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the 2nd part of the DSN webinar, continuing the discussion on "hiring without experience," focusing on effective strategies for onboarding and training new staff in dental practices. The episode delves into reactivation techniques, maintaining a productive schedule, setting clear expectations for new scheduling coordinators, and mastering patient interaction skills. Additionally, the importance of role-playing, understanding workplace vocabulary, attire dos and don'ts, and creating a feedback loop for performance assessment within the first 30 days are highlighted. This segment emphasizes the value of integrating new team members with no dental experience into a practice's culture and team. If you haven’t listened to part 1 yet, go back and do so before you listen to this concluding episode. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur podcast, part of the DSN webinar series, features a valuable webinar turned podcast titled "Hiring Without Experience." Key speakers include DSI coach Dr. Summer Kassmel, Operations Manager Debbie Dodson, and Scheduling Coordinator and Trainer Delsey. They discuss onboarding a scheduling coordinator without experience, setting early expectations, effective training schedules, and managing team dynamics. The episode offers insights into the first 30 days of training and a re-activation program for patient flow. Stay tuned for Part 2 of this enlightening discussion where we delve deeper into hiring. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) explores various aspects crucial to the development and customization of an Operations Manual for dental practices. The discussion begins with an emphasis on the significance of an Operations Manual in the realm of dental practice management. Following this, Mark shares effective tactics for creating and tailoring these manuals, ensuring they meet the specific needs of each unique practice. A key focus is placed on involving team members in the authorship process, which not only fosters a sense of ownership but also significantly increases their buy-in. Markthen delves into the different components that make up an Operations Manual, highlighting the importance of organizing these elements in a logical manner for ease of use. He talks about the development of protocol sheets, accountability agreements, and performance review assessment sheets, and how these critical documents should be integrated into the operations manual. Another vital topic covered is the establishment of an overall meeting cadence and an organizational structure that can greatly enhance the orderliness and flow within a dental practice. For more information or to join the DSN or DSI community, visit Dental Success Network and True Dental Success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our insightful journey with Mark Costes, live from the January 2024 Mastermind in Scottsdale, AZ. If you haven't heard Part 1, make sure to check it out to get the full picture. In Part 2, Mark shares six strategic approaches to making lasting impressions and becoming a likable figure, drawing on personal experiences that lend authenticity to his advice. He then provides a tactical guide on boosting charisma, essential for anyone looking to enhance their personal and professional influence. Mark doesn't stop there; he breaks down the components of the Wealth Formula, illustrating its vital role in the dental industry, and then caps it off with a comprehensive look at Lifetime Patient Value—a key factor for ensuring the long-term prosperity and resilience of your dental practice. For those who are just joining us, go back and listen to Part 1 to start the story right. For everyone else, let's jump back in! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join us as we delve into the profound concept of 'Value VS Reward' with Mark Costes at the January 2024 Mastermind in Scottsdale, AZ. In Part 1 of this series, Mark discusses the inherent value that you, as a leader, contribute to your dental practice and the wider community, challenging us to rethink how we perceive professional benefits. Rather than mere financial compensation, Mark encourages viewing these benefits as genuine rewards. He also introduces us to the UMS framework, a tool that helps us understand whether a team member's understanding, motivation, and skill set align with our business goals. Additionally, Mark distinguishes between the tangible real value and the more subjective perceived value, both of which play pivotal roles in the context of dental practice operations. Don't miss out on these insights—tune in now! And be sure to catch Part 2 for more in-depth discussion. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Vivek Kinra’s (founder of PPO Profits) presentation, “Solving the PPO Riddle” is broken down and shared in this episode. If you missed Part 1, be sure to check it out for valuable insights. Today, we dive deeper into the critical importance of proper credentialing in dental practices and the significant financial benefits of securing better fee schedules. Vivek further discusses the flexibility and negotiation possibilities with PPO insurance, emphasizing that fee schedules are indeed negotiable. We continue exploring the High Tech Law's application in specialty procedures, allowing certain treatments to be performed at cash fees through specific patient agreements. The conversation also revisits the value of expert support in negotiating insurance contracts, such as that provided by PPO Profits, to achieve substantial returns. We further discuss the different aspects of insurance in dentistry, including the distinctions between credentialing, contracting, and fee negotiations, and their implications for practices. Lastly, we delve into the technicalities of National Provider Identifiers (NPIs) and the detailed process of credentialing for dentists and associates. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the first of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Vivek Kinra’s (founder of PPO Profits) presentation, “Solving the PPO Riddle” is broken down and shared in this episode. He brings invaluable insights into the Importance of Proper Credentialing and Fee Schedules in dental practices. We start off by discussing the critical role of negotiation in insurance contracts and how it can significantly impact your practice. Then, we delve into the utilization of the High Tech Law in specialty procedures, highlighting how it allows certain procedures to be performed at cash fees through specific patient agreements. Vivek also emphasizes the impact of having expert support, like PPO Profits, in insurance negotiations to achieve substantial returns. We also touch upon the various types of insurance plans in dentistry, the distinctions between credentialing, contracting, and fee negotiations, and their implications for dental practices. Lastly, we explore the technical aspects of National Provider Identifiers (NPIs), focusing on the difference between Type 1 and Type 2, and the detailed process of credentialing for dentists and associates. Don't forget to tune in tomorrow for Part 2 of this discussion! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) uses the film "Limitless" as an analogy to discuss achieving exceptional results in dental practice without relying on quick fixes like the fictional NZT pill. He emphasizes that there's no shortcut or magic pill for success, and the path to reaching one's full potential in business and life involves hard work, dedication, and the right strategies. Mark outlines four critical components necessary for dentists to achieve 'limitless' success in their practices: motivation, information and knowledge, framework and processes, and support and accountability. He suggests that most dental practice owners possess motivation but often lack in other areas like adequate knowledge, a structured framework, and a support system. Dr. Costes warns against common pitfalls dental practitioners face, such as hiring without fixing practice culture, investing in marketing without training staff, or pursuing advanced clinical training without addressing underlying cash flow issues. He emphasizes the importance of addressing the weakest links in their business operations, advocating for a strategic and systematic approach to improvement and growth in dental practices. For more information or to join the DSN or DSI community, visit Dental Success Network and True Dental Success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Chris Richard, Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into full arch dental procedures and the patient’s experience. Taher, Dan and Mark discuss integrating full arch dental procedures into private practice. The episode covers topics like marketing for such cases, the patient's lifecycle and experience, and the effective use of before-and-after visuals in practice. Insights on the patient's emotional journey, capturing key moments like the reveal, and strategies for managing patient expectations post-surgery are also shared. Don’t miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com/ EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s part-2 episode, Dr. Andrew Vallo and Matt Brown continue their insightful discussion with host Mark. They delve into the complexities and stresses of managing multiple dental practices, with a particular focus on HR, cash flow, patient care, operations, and leadership. They also share their experiences and lessons learned since starting their own dental podcast. This episode provides valuable insights for dental professionals looking to expand their practices and enhance their leadership skills. Be sure to check out Part 1 if you haven't already. EPISODE RESOURCES https://www.dentalunfilteredpodcast.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive into the entrepreneurial journey of two dental industry professionals, Dr. Andrew Vallo and Matt Brown, co-hosts of the Dental Unfiltered podcast. Dr. Vallo, a rapid-growth expert and dental startup enthusiast, and Matt Brown, a military veteran and marketing strategist, share their unique perspectives on dental entrepreneurship and the integration of advanced clinical procedures into private practice. This insightful discussion covers the lifecycle of a full-arch implant patient, foundational strategies for implant programs, and team training for complex surgical and restorative procedures. Stay tuned for tomorrow's Part 2 conclusion. EPISODE RESOURCES https://www.dentalunfilteredpodcast.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) discusses the financial dynamics of dental practice ownership, focusing on the profitability contrasts between efficient and less efficient practices. He explores the benefits and challenges of owning a business, highlighting autonomy, tax benefits, and potential equity gains, alongside stresses like debt and HR complexities. Additionally, Mark addresses high stress and burnout rates in dentistry, advocating for community support and self-care practices to maintain mental and professional health. For more information or to join the DSN or DSI community, visit Dental Success Network and True Dental Success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we return for a riveting continuation of our discussion with Chris Sands and Brent Saunier from Profi2020. Focusing on the complex world of tax strategies and financial regulations, this episode offers deep insights into several critical aspects crucial for dental practices. The conversation explores cost segregation, a tax strategy that accelerates deductions and its profound impact on dental practices. We delve into the topic of bonus depreciation, discussing its implications for dental business owners as the benefits begin to reduce in the coming years. An important point of discussion is the rise in IRS underpayment penalty interest rates and how it influences dental practices, emphasizing the need for timely quarterly tax payments. This episode also examines the Secure Act 2.0, elaborating on its mandates for small businesses regarding retirement plans and what it means for dental practice owners. The importance of maintaining cash reserves in businesses is underscored, along with strategies for effective financial management in times of economic uncertainties. Valuable advice is provided on how to select the right CPA firm, focusing on aspects like communication, alignment of core values, and expertise in growth-oriented tax strategies. Additionally, tips are shared for dental practice owners on optimizing their investments and minimizing tax liabilities. Brent Saunier imparts his expertise on cost segregation, highlighting its potential to significantly impact tax savings by accelerating depreciation on various property components. Chris Sands brings to the fore critical changes in tax regulations, including the Secure Act 2.0, and discusses their effects on small business owners, especially those in the dental industry. For listeners who missed the discussion in Part 1 of this series, it's recommended to catch up with yesterday's episode. EPISODE RESOURCES www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are joined by two exceptional guests, Brent Saunier and Chris Sands from Profi2020. They bring a wealth of knowledge in finance and accounting, particularly in the healthcare sector, providing us with invaluable insights into business operations, tax strategies, and financial management. Brent Saunier, with over two decades of experience in accounting and finance, shares his expertise in enhancing business profitability and valuation, offering comprehensive tax and operational advice, especially in the healthcare sector. Chris Sands, a partner at Strategic Growth and Profi2020, uses his experience in dental practice to provide strategic growth advice to healthcare professionals, focusing on fiscal responsibility and proactive tax planning. We dive into the complexities and key learnings from my recent two-year IRS audit, highlighting the importance of having a strong, competent team and exceptional record keeping. The discussion also explores how IRS audits are determined, focusing on statistical analysis and the need for comprehensive documentation. The significance of maintaining clean and organized business records to ensure favorable outcomes during audits is a critical point of discussion. Our conversation then shifts to various tax strategies and the importance of being wary of fraudulent promoters, especially concerning Employee Retention Credits (ERC) and other tax benefits. We delve into the IRS's "Dirty Dozen" list, highlighting common audit triggers in the dental industry and the importance of cautious navigation in tax planning. Additionally, we examine the rising popularity of cryptocurrency in business transactions and its potential audit risks. Don't miss out on the continuation of this engaging discussion. Tune in tomorrow for Part 2 of our episode with Brent Saunier and Chris Sands, where we delve deeper into the strategies for financial success in the healthcare sector. EPISODE RESOURCES www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Chris Richard, Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into te full arch implant life cycle. Dr. Taher Dhoon, Dr. Dan Briskie, and Chris Richards have a discussion that focuses on the full arch implant patient's life cycle and how to integrate such advanced clinical procedures into a private practice. They cover starting an implant program from scratch, overcoming common challenges, and ensuring your team is well-trained for these high-end surgical and restorative procedures. The episode promises a wealth of knowledge for those looking to expand their clinical skills and services without external referrals. Don’t miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com/ EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we welcome Dr. Ben Kacos from Shreveport, Louisiana. Dr. Kacos, a successful dental practitioner and a primary DSI Black Belt coach, discusses various topics, with a particular focus on marketing strategies in the context of a potential financial crunch and declining consumer confidence. Ben shares his perspective on balancing work and leisure, expressing a preference for short vacations due to his love for work and the structured environment of his office. He emphasizes the importance of being actively involved in his practice and the sense of satisfaction he derives from it. Ben also covers internal marketing strategies, where Dr. Kacos talks about his approach to fostering trust and positive impressions among patients within his dental practice. He mentions using TVs with USBs to display slideshows of various images in the treatment rooms and waiting area, showcasing the practice’s services, team activities, and patient interactions. Furthermore, Dr. Kacos discusses external marketing strategies, including community involvement and non-traditional marketing efforts like sponsoring local sports teams and utilizing promotional materials to attract new patients. He explains the effectiveness of offering tangible rewards like Yeti coolers or battery banks to encourage referrals and reviews, and shares insights on sourcing affordable marketing materials from platforms like Alibaba. Finally, Dr. Kacos outlines his plans for 2024, focusing on a robust follow-up system using various communication methods and leveraging talent from the Philippines for customer service tasks. He stresses the value of integrating this system into his practice to enhance efficiency and patient engagement. EPISODE RESOURCES https://peakdentalresources.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we continue exploring Dr. Urda's journey in the world of dentistry. She sheds light on the unique challenges and strategies associated with urban dental practices and how she's navigated these waters with grace and expertise. The highlight of today's talk focuses on Dr. Urda's transition to a larger facility and her evolving role within DSI, where she embraces both leadership and coaching responsibilities. This segment is especially invaluable for anyone looking to scale their practice or take on a more significant role within their organization. Missed the first part of our talk with Dr. Monica Urda? Head back to Part 1 to hear the beginnings of her fascinating journey and insights into building a successful dental practice. EPISODE RESOURCES www.smilesciencechicago.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are thrilled to welcome the incredibly talented Dr. Monica Urda. Born and raised in the northern suburbs of Chicago, Dr. Urda's impressive journey in dentistry started with her cum laude graduation from Loyola University, moving through Marquette School of Dentistry, and leading to her current position at Smile Science Chicago in Wicker Park. In Part 1 of this two-part series, Dr. Urda dives deep into the rapid growth of her practice. She shares her insights on the critical role of culture and systems in managing a busy dental practice efficiently. We also explore the nuances of building a strong team culture, a cornerstone of any thriving practice. Stay tuned as Dr. Urda unravels the secrets behind her successful career, offering valuable lessons for dental professionals at all stages. Don't forget to tune in tomorrow for Part 2, where we'll continue our conversation with Dr. Urda! EPISODE RESOURCES www.smilesciencechicago.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have Dr. Desiree Yazden join us, a successful dentist and coach. Dr. Yazden shares her journey from working extensive hours to significantly reducing her workweek while doubling her revenue, a change prompted by the birth of her first child. She founded the Million Dollar Mentorship program in 2019, leveraging her experience to help other doctors achieve similar work-life balance. Dr. Yazden also discusses her passion for cosmetic dentistry and her practice in Newport Beach. She emphasizes the importance of marketing, particularly through social media, and how it transformed her practice, attracting patients and building a robust online following. Additionally, Dr. Yazden discusses the challenges of leadership and team management in her practice, highlighting the role of mindset and strategic planning in achieving professional success and personal fulfillment. Learn valuable insights on effective marketing, team management, and harnessing the power of social media to grow your practice. Don't miss out on these game-changing strategies – listen now and take the first step towards a more balanced and successful dental career! EPISODE RESOURCES http://Www.dryazdancoaching.com/waitlist https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes addresses the main causes of career dissatisfaction in dentistry: chronic stress, isolation, hedonic adaptation, and negativity bias. He explains how the demanding nature of dentistry contributes to ongoing stress and isolates professionals. Discussing hedonic adaptation, he notes the tendency to overlook achievements in pursuit of new goals. Negativity bias, which gives more weight to negative experiences, also impacts dentists' mental well-being. Dr. Costes suggests six steps to combat these issues, including developing awareness, establishing a self-reflection routine, defining personal non-negotiables, and creating a personal ethos centered on integrity, discipline, and empathy. He emphasizes the importance of giving back to the community to find fulfillment and combat burnout, sharing his own experiences for illustration. The episode concludes with a call to action for dentists to develop and adhere to their personal core values. Join us at the 2024 Dental Success Summit, an event not to be missed by dental professionals seeking growth and success in their careers! From April 11th to 13th, immerse yourself in transformative learning and networking at the luxurious La Cantera Resort & Spa in San Antonio, TX. Elevate your practice with insights from industry leaders, connect with like-minded professionals, and ignite your passion for dentistry. Reserve your spot now for an experience that will redefine your approach to dental success. Don't wait, register today and be a part of this extraordinary journey to excellence in dentistry! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2023 recap episode, Dr. Mark Costes and executive director Kay Lang discuss the significant growth and challenges faced by the organization, including the expansion of the Dental Success Network and the complexities of organizing live events amidst rising costs. A major focus is on their successful navigation through a demanding IRS audit for 2018 and 2019, underscoring the importance of a competent team and effective delegation. Dr. Costes shares his personal milestone of retiring from clinical dentistry to concentrate more on DSI and his ambition to expand the Smile Outreach International foundation. The episode reflects on the past year’s achievements and sets a positive tone for future growth and community engagement. Thank you to our listeners and we look forward to bringing many more exciting episodes in 2024! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive into the second part of our engaging conversation with Dr. Addison Killeen. As a co-founder of the Dental Success Network (DSN), Dr. Killeen brings his extensive experience and insights into the world of dental practice management, systemization, and personal achievement. This episode is a continuation of our journey into optimizing dental practices, setting achievable goals, and exploring the dynamic world of dentistry. The discussion kicks off with an exploration of the growth and impact of DSN, highlighting its unique position in the dental community and its potential for further expansion. With over 1,430 active members, DSN has become a vibrant coaching community offering invaluable resources for dental professionals at all stages of their careers. Dr. Killeen and Dr. Costes delve into the challenges and opportunities facing dentists today, including financial management, reducing overhead, and improving profitability. They emphasize the importance of setting realistic goals and the power of incremental improvements in practice management. The conversation shifts to personal and professional development, with Dr. Killeen sharing his approach to setting annual goals, both for his dental practice and personal life. He discusses his passion for endurance sports and the concept of 'misogi,' a physical challenge that pushes personal limits. This segment provides a fascinating insight into balancing professional success with personal growth and fulfillment. For those who missed the first part of this enriching discussion, we encourage you to go back and listen to Part 1 of our podcast episode with Dr. Addison Killeen. It sets the stage for the insights and strategies shared in this second part, offering a comprehensive view of achieving success in both your professional and personal life. Don't miss out on the full experience of learning from one of the leading minds in dental practice management. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, we're excited to have Dr. Addison Killeen, a co-founder of the Dental Success Network, a successful practice owner, and a black belt DSI coach. This episode promises to delve into a range of intriguing topics, from annual planning and setting wildly important goals to mastering time management and achieving remarkable growth in dental practice. Dr. Addison Killeen shares his experience of attending the annual DSN meeting in Prescott, Arizona, highlighting the importance of setting clear, attainable goals for the year ahead. He emphasizes the necessity for dental professionals to understand the primary objectives of their practice and to ensure their team is aligned with these goals. Dr. Killeen and Dr. Costas discuss the importance of avoiding the trap of taking on too many responsibilities and instead, focusing on delegating tasks effectively to empower team members. Dr. Killeen, with his diverse roles, provides insights into how he manages his time efficiently, balancing his work as a full-time dentist, an author, and an executive member of DSN. He stresses the importance of having disciplined routines, focusing on productive hours, and the significance of habit stacking for efficiency. Additionally, Dr. Killeen shares his journey from owning multiple practices to starting a new one, demonstrating how systematic approaches and team empowerment have led to the practice’s significant growth. To all our listeners, be sure to tune in for tomorrow's Part 2 of this insightful episode with Dr. Addison Killeen. We'll continue to explore the strategies and habits that have led to his success in dentistry and beyond. Don't miss out on the valuable lessons and tips that can help you in your dental practice and professional journey. Stay tuned! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our enlightening conversation with Kyle Francis, a financial and strategic expert in dental practice transitions. Kyle delves deeper into the evolving nature of the dental industry, particularly in the context of consolidation, and shares his insights on the recent trends and changes he's observed. Kyle Francis discusses the evolution of dental practice consolidation, highlighting the shift from the early days of control-oriented management to the current landscape where diverse deal structures and higher valuations are prevalent. He explains the impact of increased competition among DSOs and private equity, leading to more attractive offers for dental practices. Kyle also addresses the resilience of the dental industry, especially post-2020, and how it has continued to attract investor interest. He sheds light on the concept of leveraged buyouts and the opportunities for dental professionals to participate in the equity growth of their practices. Kyle emphasizes the importance of understanding the risks associated with different investment strategies and encourages dentists to make informed decisions about their future, whether early, mid, or late in their careers. For those who may have missed it, be sure to go back and listen to Part 1 of our discussion with Kyle Francis. Gain valuable insights into the world of dental practice transitions and understand the critical factors influencing the current consolidation wave in dentistry. Stay informed and make the best decisions for your practice and career trajectory. EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join us as we delve into the intricacies of dental practice transitions with Kyle Francis, a seasoned expert in the field. With an MBA in finance and strategy, Kyle has founded Professional Transition Strategies, guiding over $2 billion in dental practice deals. His remarkable journey from potential Goldman Sachs recruit to a pivotal figure in dental consolidations offers unique insights into the world of dental practice sales, mergers, and acquisitions. Kyle Francis, an MBA graduate specializing in finance and strategy, shares his insights into the dental industry, focusing on practice transitions, consolidations, and strategies for successful sales. We explore his journey from considering a career in institutional capital to finding his niche in the dental world. Kyle discusses his approach to valuations, his experiences with various types of deals, and the evolution of the dental industry in terms of practice valuation methods. He highlights the impact of industry consolidation on practice value and the changing landscape of dental practice sales. Don't miss out on the continuation of this insightful conversation in tomorrow's Part 2 episode, where we'll dive deeper into the complexities of dental practice transitions with Kyle Francis. Stay tuned to learn more about the strategic aspects of selling or merging your dental practice, and the future of dental practice ownership in an ever-evolving industry. EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into an insightful presentation by Stephen Abrams on disability insurance for medical professionals. Our comprehensive discussion covers the extensive services offered by Doctor of Disability Insurance, focusing on disability and life insurance, coupled with full financial planning, all specifically tailored to the needs of those in the medical field. We explore Stephen's personal involvement with the medical community, understanding their unique professional challenges to provide more effective service. The episode also highlights the crucial role of having a responsive and reliable external support team for medical practices, emphasizing the importance of quick communication and dependable assistance. Furthermore, we dissect the intricacies of disability insurance for dentists, underscoring the importance of comprehending policy details and ensuring adequate coverage. Stephen shares his own experiences with disability insurance, offering real-life insights into its significance and effectiveness in unforeseen circumstances. We also tackle the vital aspects of contract language and terms in disability insurance policies, focusing on the importance of policies being non-cancellable, guaranteed renewable, and including true own-occupation language. For more valuable insights and resources on launching and managing a successful medical practice, be sure to check out The Practice Launchpad. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have Dr. Justin Scott for a special crossover episode from the Virtual Dental Office podcast. Dive into a comprehensive discussion about the impact of virtual assistants, the essentials of a successful dental practice, and the art of leadership in dentistry. Discover insights on integrating technology into a growing practice, alongside Marks' forward-thinking predictions about the future of dentistry. This engaging and informative episode offers valuable perspectives for every dental professional. Don't forget to check out more from Dr. Justin Scott at www.virtualdentaloffices.com. EPISODE RESOURCES www.virtualdentaloffices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have insights from Debbie Dotson, the office manager behind some of the most successful dental practices led by Dr. Summer Kassmel in Colorado. Expect to dive deep into the flaws of typical dental onboarding, the importance of hiring aligned with core values, the necessity of a clear organizational chart, and the art of selecting a universal trainer. Debbie's 20-minute masterclass from our St. Louis mastermind meeting is packed with actionable advice, so grab your pen and paper—you won't want to miss a beat! Don't forget to join us at dentalsuccessnetwork.com to continue the conversation and access a plethora of resources tailored for dental success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s part 2 episode, Mark is joined by Dr. Weston Spencer, an accomplished cosmetic dentist and dental partnership group co-founder. They discuss the future of dental practice consolidation and group partnerships. They explore the current state of industry consolidation, with estimates varying widely, and the projection that within the next seven to ten years, consolidation could reach around 50%. The conversation then turns to the ideal characteristics of a dental practice that would attract high valuations from DSOs and private equity firms. They emphasize the importance of a balanced and diversified provider base to mitigate "key man" risks and maintain practice value. Dr. Spencer shares insights into SPP Dental Partners, the group he co-founded. He outlines their approach, which differs from traditional DSO models by seeking minority partnerships with practices, thus preserving ownership and autonomy for practitioners. They discuss how their model allows for increased valuations and shared services, leading to practice growth. The model aims to bring together a strong EBITDA and provide access to the benefits of larger groups without sacrificing the independence of private practices. Towards the end, the dialogue covers practical aspects such as the processes of selling to a DSO, the benefits of joining a group like SPP, and the various investment opportunities for dentists within the industry. They also delve into the specifics of partnership agreements, emphasizing the importance of maintaining a say in the practice's future and the potential for financial gain through a well-strategized partnership. The conversation concludes with Dr. Spencer explaining how SPP Dental Partners supports dentists by offloading administrative tasks, enabling them to focus on clinical work. They also discuss how the partnership structure allows dentists to leverage the financial advantages of being part of a group while retaining control over their practice. EPISODE RESOURCES sppdentalpartners.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s 2-parter episode, Mark is joined by Dr. Weston Spencer, an accomplished cosmetic dentist and dental partnership group co-founder. Dr. Spencer discusses his journey in dentistry, influenced by his grandfather, and his focus on cosmetic procedures after being inspired by cosmetic dentists during his studies. He shares his growth strategy, emphasizing internal marketing and patient engagement to transition from single-tooth to comprehensive dentistry, which helped expand his practice from $500,000 to $2.5 million in revenue. Dr. Spencer also delves into practice management, discussing the delegation of administrative tasks to maintain a patient-centric focus. He highlights the importance of building a team culture and investing in staff to foster a positive and productive work environment. The discussion touches on his innovative dental partnership group, SPP Dental Partners, designed to preserve the autonomy of private practices while offering the benefits of group practice through shared back-office services and economies of scale. Lastly, Dr. Spencer discusses the growth and operational aspects of his own practice, including his expansion to a larger facility with multiple providers. He emphasizes the importance of having a good team and the ability to adapt and grow, both clinically and in terms of practice management, to prevent burnout and ensure the success of the practice. Join us tomorrow for the exciting conclusion to this interview with Dr. Weston Spencer. EPISODE RESOURCES sppdentalpartners.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into advanced prosthetics & prosthetic conversions. In this episode, we delve into the intricate world of advanced prosthetics and prosthetic conversion, exploring various facets of this field. We discuss the traditional analog approach and examine the detailed steps involved in hybrid and removable prosthetics, particularly focusing on the restoration of implants. Additionally, we cover the digital workflow, highlighting how modern technology integrates into these processes. Don’t miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a special 2-part series featuring Kyle Francis, Matt Mulcock, Dr. Pamela Maragliano-Muniz and Mark, titled, “Industry Consolidation: Should you ride out the wave or sell your practice?” The episode primarily addressed four key themes in the dental industry. First, it discussed the value of dental practices and the impact of various factors like capacity and profitability on their valuation. The conversation then shifted to examining the influence of consolidation in the industry, particularly with the involvement of Dental Service Organizations (DSOs) and private equity. The third theme focused on the personal and emotional aspects of selling a dental practice, emphasizing the importance of aligning financial decisions with personal values and goals. Finally, the discussion explored various transaction styles, such as complete affiliation, joint ventures, and equity roles, and how these impact dentists differently based on their career stage and personal circumstances. The overarching narrative centered on the need for dentists to be informed and organized in their approach to practice valuation and sale, regardless of their stance on DSOs. Be sure to go back and listen to part 1 if you haven’t already! EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have a special 2-part series featuring Kyle Francis, Matt Mulcock, Dr. Pamela Maragliano-Muniz and Mark, titled, “Industry Consolidation: Should you ride out the wave or sell your practice?” The episode primarily delves into the trends of industry consolidation in dentistry, focusing on whether dental practice owners should sell their practices amidst this wave or continue independently. It emphasizes the importance of risk management and informed decision-making in this context, considering both financial implications and personal factors. Additionally, the discussion covers financial planning strategies, particularly concerning retirement, and evaluates the evolving nature and business models of Dental Service Organizations (DSOs) in the market. This conversation provides insights into the complexities facing dental professionals in today's changing landscape, highlighting the need for careful consideration of various factors in making pivotal business decisions. Be sure to stay tuned for tomorrow to hear part 2! EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of Mark's podcast, we are delving into the world of dental practice financials. Hosts Dr. Summer Kassmel and Ashlee Hirschfeld, joined by Jake Conway and Dr. Monica Urda, continue their informative discussion. If you're just tuning in, consider listening to Part 1 first for a foundational understanding of the topics covered. This episode delves into the intricacies of ideal hygiene care KPIs and exam numbers, discussing the paradoxical effect of too many periodic exams on production and case acceptance. The phenomenon of exam fatigue and its impact on case acceptance is also explored. The conversation then shifts to strategies for maximizing production and profitability, including reducing personal clinical time. The return on investment associated with proper onboarding of associates and overall systemization is analyzed. The episode concludes with practical advice on quickly reducing overhead percentages, a crucial aspect of financial management. We hope these episodes have provided you with actionable insights. If you've skipped Part 1, it's a valuable resource for understanding the financial aspects of dental practice management and sets the stage for the topics discussed in this episode. Be sure to check it out! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of Mark's podcast, we are delving into the world of dental practice financials. Hosted by Dr. Summer Kassmel and Ashlee Hirschfeld, and featuring Jake Conway and Dr. Monica Urda, this episode is a goldmine of insights on financial management for dental practices. This discussion, taken directly from a DSN webinar in the Lady Leaders Group, is essential listening for anyone keen on grasping the nuances of dental practice finances. The discussion begins with a comparative analysis of accrual versus cash flow accounting, highlighting the impact of each method on a dental practice. The importance of a well-organized chart of accounts is emphasized, clarifying its role in financial management. A critical segment on analyzing overhead and profitability follows, offering strategies for maintaining financial health. The episode also cautions against taking advice from CPAs without understanding the basics of cash flow and personal business health. The significance of accurate categorization and auditing is addressed, alongside an exploration of fixed and variable expenses. Jake Conway introduces his symptom-cause-solution approach, vital for analyzing and resolving cash flow issues. Stay tuned for Part 2 of this enlightening discussion where we delve deeper into maximizing growth and profitability through KPIs and analytics. If you haven't listened to Part 1 yet, we highly recommend going back to gain a comprehensive understanding before jumping into Part 2. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join Steve Steinbrunner, from Provide Financial, at the recent presentation at the TPL event in San Diego with his presentation titled "Navigating Dental Lending". Steve delves into how technological advancements have revolutionized the traditional processes of borrowing money, highlighting the positive disruptions in the banking industry. He provides insights into calculating one's liquidity number and the impact of credit card balances on this figure. The discussion also covers the practicality of engaging in associateships for those launching startups. Steve further elucidates the formal loan approval process, including the nuances of locking in interest rates and the distinctions between lending for startup ventures versus established practices. An essential part of his presentation addresses how banks and underwriters perceive practice expansions and the significance of holding the first position in banking. Notably, he explores the strategy of leveraging equity in one’s practice as a down payment for new loans. A critical point of discussion is the use of personal assets, such as one’s home, as collateral in conventional business lending. This episode is especially valuable for dental professionals looking to expand, acquire, or start their practices, providing them with a deeper understanding of the financial landscape and strategies for successful borrowing. To gain more wisdom on launching your practice successfully, check out The Practice Launchpad at https://www.thepracticelaunchpad.com EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into a comprehensive discussion, Techniques to Avoid & Correct Incision Line Opening. The focus is on a common surgical complication – incision line opening. The discussion covers techniques to prevent incision line opening, especially in lower arch surgeries, and the importance of meticulous suture practices. Dr. Briskie shares insights on his new protocol for managing these complications, including pre-surgical strategies and the innovative use of Botox to prevent muscle movements that can cause incision lines to open. Additionally, the podcast addresses the mental and physical challenges surgeons face towards the end of long procedures and strategies to maintain focus and energy. The episode is rich with practical advice on surgical techniques, suture selection, and the importance of a meticulous approach to ensure successful outcomes in dental surgeries. Don’t miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com/ EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode we're diving into the second half of our engaging crossover episode. In part two of our conversation with Ross Brannon on the Financial Flossing Podcast, we continue our deep dive into the dental industry. This episode focuses on the dynamics of consolidation, the role of DSOs, and the keys to a successful transition in the dental field. Additionally, Ross shares his journey into financial planning, his experiences working with dentists, and his past as an elite lab athlete. This insightful conclusion is filled with valuable lessons and entertaining anecdotes that are sure to resonate with our listeners. If you haven't heard part one yet, I highly recommend pausing here, checking it out first, and then returning for this informative conclusion. EPISODE RESOURCES https://rossbrannon.com/financial-flossing-podcast-with-ross-brannon https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, we have a crossover episode with Ross Brannon on his Financial Flossing Podcast. Dr. Mark Costes, delves deep into the essentials of practice management. Ross, a financial analyst who specializes in the dental industry, engages with Mark on a variety of crucial topics. They discuss the origins of the Dental Success Institute, common challenges faced by dentists, and key mistakes to avoid. The conversation also covers Mark's insights on DSOs and his thoughts on industry consolidation. This is part one of a two-part series, packed with invaluable insights for every dental professional. Don't forget to tune in tomorrow for the compelling conclusion in part two of this crossover episode! EPISODE RESOURCES https://rossbrannon.com/financial-flossing-podcast-with-ross-brannon https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join JJ Ditkofsky from the recent presentation at the TPL event in San Diego with his presentation titled "Leases". JJ Ditkofsky of We Care Practice Advisors unfolds the layers of dental real estate, crucial for practice startups and commercial real estate dealings. Dive into the nuances of lease negotiations and strategies that form the bedrock of financial planning for any dental practice. Learn about the startup process and the role of financing, dictating real estate choices and equipment investments. Plus, understand the foresight needed for long-term planning in practice sales, where today’s lease agreements can profoundly influence tomorrow's business outcomes. To gain more wisdom on launching your practice successfully, check out The Practice Launchpad at https://www.thepracticelaunchpad.com/. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, host Dr. Mark Costas welcomes Dr. Michael Lowe, a seasoned dental professional with over 14 years of experience. Dr. Lowe shares his unique journey from the greens of the golf course to the leader of a thriving dental practice. The conversation uncovers the realities of entrepreneurial growth within the dental industry, the importance of building a strong team, and the challenges of staffing in today's market. Additionally, Dr. Lowe discusses his innovative venture, Tef Ball, providing a rare glimpse into the invention process within the dental field. Don't miss this insightful discussion on the blending of clinical expertise and entrepreneurial spirit in modern dentistry. From the onset, Dr. Michael Lowe details his unexpected transition into dentistry, highlighting the determination required to switch careers and excel in a new field. As Dr. Lowe recounts his expansion from solo practice to a multi-location enterprise, he underscores the steep learning curve he navigated and the critical role his support staff played in his success. Staffing challenges have not deterred him; instead, Dr. Lowe emphasizes the significance of fostering a strong team culture for retention in a competitive landscape. The episode also dives into Dr. Lowe's inventive side with the development of Tef Ball, a product aimed at improving dental implant procedures, illustrating the lengthy and intricate journey from conception to market-ready product. To learn more about Dr. Michael Lowe's innovative work and to get a closer look at Tef Ball, visit https://tefball.com/. Join us for a discussion that's as much about the entrepreneurial journey as it is about the dedication to dental excellence. EPISODE RESOURCES https://tefball.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join Dr. Mark Costes as he delves into the crucial aspects of systemization and calibration for dental practices, from his recent presentation at the TPL event in San Diego titled "Systemization & Calibration". Discover the foundational elements of the 'Elite Practice Blueprint' which highlights six key pillars necessary for a high-performing practice. Gain insights into the APE framework (AI PPE), a strategic approach for effective practice prioritization. Learn about optimal expense ratios for phase 4 practices, and understand when it's advantageous to remain an associate versus transitioning to practice ownership. Explore the differences between fixed and variable expense ratios and the techniques for managing and calculating them. Finally, Dr. Costes discusses the significance of identifying Key Performance Indicators (KPIs) and primary objectives in a dental practice to ensure efficient and goal-oriented management. For more valuable insights, be sure to check out The Practice Launchpad. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're joined by Trey Tepechin, the innovative CEO and co-founder of Cloud Dentistry. Trey shares his fascinating journey from Harvard Law School to revolutionizing dental staffing. Listen as we explore the inefficiencies of traditional legal practice, the inspiration behind Cloud Dentistry, and how the platform is addressing current challenges in the dental industry." Dive into the world of dental staffing with Trey Tepechin, as he recounts his transition from law to dentistry and how his desire for efficiency led to the birth of Cloud Dentistry. Trey discusses the contrast between his time as an attorney and the creation of a tech platform that is reshaping how dental practices hire staff. As a result of COVID-19, the dental industry faced a significant shortage of professionals, particularly hygienists. Cloud Dentistry responds by unlocking 'fractional units of labor,' allowing dental practices to tap into a wider pool of part-time professionals to fill their staffing needs. This platform offers an alternative to the traditional staffing model, cutting out placement fees and enabling a more direct and cost-effective hiring process. Trey also shares insights on the legal nuances and challenges of using 1099 workers and the platform's success in navigating these complexities. To learn more about how Cloud Dentistry is pioneering change in the dental industry and for a chance to connect with Trey Tepechin, visit www.clouddentistry.com. EPISODE RESOURCES www.clouddentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our conversation with Brannon Moncrief, focusing on part 2 of our series on dental practice transitions. Brannon takes us deeper into the financial intricacies of recapitalization events within private equity, strategies for investment returns, and the compelling role of leverage in enhancing these returns. We also discuss the crucial support financial advisors offer to dental practice owners during sales, and why a sell-side advisor could be a game-changer in your transition strategy. Part 2 of our series with Brannon Moncrief offers a comprehensive look into the financial mechanics behind private equity's involvement with dental practices. We dissect recapitalization events, or 'recaps', and their significance for practice owners and investors. Brannon demystifies how private equity firms achieve substantial returns through strategic cost-averaging and leverage, illustrating these concepts with a real estate investment analogy. We also delve into the importance of financial advising during the sale of a dental practice, examining how expert guidance can be the difference between a good and a great sale outcome. Brannon contrasts the approaches to selling a dental practice, highlighting the advantages of employing a sell-side advisor versus direct dealings. Lastly, we explore the full spectrum of services that sell-side advisors provide, detailing how they support clients from the inception of the sale idea to the final transaction. To gain further expertise on navigating the complexities of dental practice sales and to connect with Brannon Moncrief, visit https://dentaltransitions.com/. And if you haven't already, make sure to go back and listen to part 1 of our discussion to get fully up to speed with the valuable insights shared. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join us for a discussion with Brannon Moncrief, a seasoned expert in dental practice transitions. We delve into the market dynamics reshaping dental practice sales, the vital role of sell-side advisors, and the changing landscape of DSO activity. Brannon offers his unique perspective on what DSOs seek in acquisition targets and how evolving DSO models impact dentists' roles post-affiliation. Tune in for strategic insights on valuation tactics used by DSOs and private equity firms in the dental space. In part one of our discussion with Brannon Moncrief, we dive into the shifting currents of the dental practice sales market. Brannon unpacks the trend of younger dentists entering the seller's market and the increasing attention from private equity, which is significantly influencing practice valuations. He underscores the critical role sell-side advisors play in enhancing economic outcomes for sellers by negotiating favorable deal structures. We also examine the evolving purchasing behaviors of DSOs, especially under the influence of current economic factors like tightening capital markets. Brannon sheds light on the attributes that make a dental practice an attractive buy for DSOs, from the seller's profile to the practice's operational structure. Furthermore, he discusses how DSO affiliations are transforming, granting doctors greater post-sale autonomy and how these changes affect the valuation process. The conversation rounds out with a detailed analysis of the strategies and tactics DSOs employ in valuing dental practices, revealing how EBITDA adjustments, equity terms, and multiples are utilized in deal-making. For more insights into the dental transitions landscape and to connect with Brannon Moncrief for expert advice on navigating your practice sale, visit https://dentaltransitions.com/. Don't forget to stay tuned for part 1 tomorrow for more invaluable knowledge on making the most of your dental practice transition. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join Dr. Mark Costes and Sydney Robinson, the Executive Director of Operations at DSN, as they tackle real-world challenges faced by dental practices. With a mix of humor and wisdom, they offer their unique perspectives on managing growth, balancing professional relationships, and cultivating a positive practice culture. Their topics delve into the strategic planning required when a dental practice reaches its capacity limits. Dr. Costes and Sydney discuss the situation of a dentist who is exploring ways to manage a growing patient list and the constraints of a four-operatory practice. They talk about the decision to expand physical space, the complexities of PPO plan management, and the potential of adjusting office hours to accommodate patient demand. The focus shifts to the delicate balance of maintaining professional boundaries when personal relationships intertwine with the business. They share insights on managing situations where a team member, who is also a friend, may not fully respect the professional demands of the practice. Dr. Costes provides thoughtful strategies on addressing such sensitive issues without compromising the integrity of the workplace or personal relationships. Together, they highlight the importance of leadership in nurturing a healthy practice culture, especially when dealing with perceptions of favoritism. Dr. Costes and Sydney emphasize the role of clear communication, setting expectations, and the need for consistent leadership to maintain team harmony and ensure that the practice operates as a cohesive unit. Dive deeper into the world of dental practice management and join the conversation at DSN. Explore a community where education, resources, and peer support converge to drive success. Check out DSN at https://www.dentalsuccessnetwork.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join us as we dive into the world of dental practice efficiency and profitability with Mark and guest, Dr. Ben Kacos. Together, they unravel the secrets of effective patient communication, innovative case acceptance strategies, and techniques to re-engage patients. Whether you're a dental practitioner looking to enhance your practice or just curious about the nuances of dental management, this episode is packed with insights and practical tips. Don't miss these valuable lessons on driving success in your dental practice. This podcast episode focuses on strategies for maximizing case acceptance in dental practices. Mark and Ben discuss effective patient communication techniques, avoiding technical jargon, and innovative methods to re-engage patients. They highlight the use of varied contact methods and tailored offers, emphasizing the importance of consistent messaging across the dental team. Practical insights are offered on enhancing patient interaction from initial contact to treatment presentation, ensuring a cohesive and patient-centric approach in dental practices. Want more insights from Dr. Ben Kacos? Reach out to him at [email protected] for further guidance and resources in dental practice management. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, we delve into Part 3 of our series from the TPL (The Practice Launchpad) event in San Diego. Join Dr. Mark Costes, Dr. Taher Dhoon, Dr. Chris Green, and Laura Maly as they explore advanced strategies for new and existing dental practices. Discover how to keep your lead list engaged, create a unique identity for your practice, and maintain clinical and social momentum. Tune in for invaluable insights! In this episode, our experts share innovative approaches for both de novo and existing dental practices. Learn how to effectively nurture your lead list, ensuring potential patients remain interested and engaged. They also discuss crafting a radical differentiator, setting your practice apart in a crowded market. Plus, gain insights into creating momentum, both clinically and socially, to elevate your practice's presence and appeal.   EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, we delve into Part 2 of our series from the TPL (The Practice Launchpad) event in San Diego. Join Dr. Mark Costes, Dr. Taher Dhoon, Dr. Chris Green, and Laura Maly as they explore advanced strategies for new and existing dental practices. Discover how to keep your lead list engaged, create a unique identity for your practice, and maintain clinical and social momentum. Tune in for invaluable insights! In this episode, our experts share innovative approaches for both de novo and existing dental practices. Learn how to effectively nurture your lead list, ensuring potential patients remain interested and engaged. They also discuss crafting a radical differentiator, setting your practice apart in a crowded market. Plus, gain insights into creating momentum, both clinically and socially, to elevate your practice's presence and appeal. Eager for more marketing wisdom? Don't miss Part 3 of our series, where we dive into building goodwill and leveraging Google My Business. Check out the next episode tomorrow! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, we delve into Part 1 of our series from the TPL (The Practice Launchpad) event in San Diego. Join Dr. Mark Costes, Dr. Taher Dhoon, Dr. Chris Green, and Laura Maly as they explore advanced strategies for new and existing dental practices. Discover how to keep your lead list engaged, create a unique identity for your practice, and maintain clinical and social momentum. Tune in for invaluable insights! In this episode, our experts share innovative approaches for both de novo and existing dental practices. Learn how to effectively nurture your lead list, ensuring potential patients remain interested and engaged. They also discuss crafting a radical differentiator, setting your practice apart in a crowded market. Plus, gain insights into creating momentum, both clinically and socially, to elevate your practice's presence and appeal. Eager for more marketing wisdom? Don't miss Part 2 of our series, where we dive into building goodwill and leveraging Google My Business. Check out the next episode tomorrow! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're excited to share a special crossover episode from the Dental Unfiltered Podcast, where Dr. Andrew Vallo and Matt Brown had an insightful conversation with our very own Dr. Mark Costes. In this episode, we delve into the complexities of achieving work-life balance in the demanding field of dentistry. In this crossover episode from the Dental Unfiltered Podcast, Dr. Mark Costes engages in a thought-provoking conversation with Dr. Andrew Vallo and Matt Brown, exploring the multifaceted world of dentistry. They delve into the concept of work-life balance, sharing insights on how to navigate professional and personal commitments effectively. Dr. Costes reflects on his personal journey, emphasizing the evolution of his understanding of life outside work. The discussion also covers the unique challenges of leading a dental practice, from managing stress and implementing systematic processes to fostering strong leadership within the team. Additionally, they touch upon the impact of coaching, mentoring, and the importance of goal setting for achieving a harmonious balance between professional growth and personal well-being. The conversation also critically examines the influence of external marketing and coaching on dentists, highlighting the potential pressures they create. For more in-depth discussions on these topics, check out the Dental Unfiltered Podcast here: https://www.dentalunfilteredpodcast.com EPISODE RESOURCES https://www.dentalunfilteredpodcast.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we’re joined by Sydney Robinson, the Executive Director of Dental Success Network. Mark and Sydney discuss the highlights and insights from the recent Office Manager Workshop in Omaha, Nebraska. Sydney shares her journey from office manager to a leader and mentor, emphasizing the transition from managing to leading, and the importance of empowering and inspiring the dental team. Additionally, they explore trending topics within DSN, including outsourcing to remote workers, the distribution of production for adjunctive services between dentists and hygienists, and implementing call center services to handle high call volumes. The conversation delves into the benefits of onboarding with the right training, and the value of in-house versus outsourced call handling, providing actionable strategies for dental practices. To join DSN, head on over to https://www.dentalsuccessnetwork.com/ and see if the network is the right choice for you! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into a comprehensive discussion, demystifying advanced prosthetics on full-arch hybrid cases. We delve into the often-underestimated complexities of prosthetic procedures in full arch hybrid cases. While advancements in digital dentistry have streamlined some aspects, the reality is that patient follow-ups for prosthetic adjustments are frequent and necessary. We discuss the critical importance of precise implant positioning and the intricacies of prosthetic design for ensuring optimal patient outcomes. We also explore the merits of next-day prosthetic delivery, which allows for meticulous work without overtaxing the patient. Finally, we touch upon common post-operative complications, highlighting the crucial role of patient education in post-surgical care to prevent issues and promote healing. Tune in to unpack these topics and more, as we navigate the nuances of dental prosthetics. Don’t miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Marks’ presentation, “Vision, Business Planning & Financials” is broken down and shared in this episode. Mark engaged in a robust debate about the importance of various assessments, such as leadership evaluations, team culture surveys, and monthly performance reviews, to gain a better understanding of the nuances within our practice and identify areas for improvement. We also broke down the critical components of effective meeting management using the PITA framework, which stands for presence, intention, time, and agenda, to ensure our discussions are focused and productive. Furthermore, we explored the concepts of lag and lead measures, understanding their distinct roles in monitoring and steering the development and success of our dental practice. If you missed part one, go back and listen to yesterday’s episode of Mark’s presentation, then check out the TPL website to see if https://www.thepracticelaunchpad.com/ is right for you! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the first of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Marks’ presentation, “Vision, Business Planning & Financials” is broken down and shared in this episode. Mark shared insights on the crucial role of vision planning in setting a definitive path for a dental practice's future, highlighting how a clear vision can inform strategic decisions from the outset, particularly when starting a new practice. We delved into the Dental Success Institute (DSI) Mastermind Ethos, emphasizing the value of a collaborative environment that fosters growth. Additionally, we tackled the importance of understanding the turnover cost rate and its significant influence on a practice’s financial well-being. Finally, we concluded with reflections on the diverse aspects of leadership and their profound effect on a dental practice's success. Stay tuned for tomorrow’s conclusion of Mark’s presentation and in the meantime, check out the TPL website to see if https://www.thepracticelaunchpad.com/ is right for you! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the second part in a 2-part series from an event hosted by both Dr. Paul Goodman, Founder & CEO of Dental Nachos & Dentist Job Connect, and Dr. Mark Costes. Mark breaks down how to determine your baseline level of systemization. He discusses how to utilize foundational principles to inspire and motivate your team and lastly, analyzing and giving an objective score for leadership in your dental practice. Ready to elevate your dental practice? Check out the Dental Success Institute at https://www.truedentalsuccess.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the first part in a 2-part series from an event hosted by both Dr. Paul Goodman, Founder & CEO of Dental Nachos & Dentist Job Connect, and Dr. Mark Costes. Mark discusses the transition from dental practice ownership to focusing on philanthropic work, sharing his journey from owning multiple practices to doing dentistry solely as a charitable act. He highlights the significance of systematic thinking in business operations, discussing the importance of operational systemization and creating frameworks for efficiency and effectiveness. He also delves into the concept of the ‘success tax’, explaining that with greater success comes greater challenges, and stressing the importance of being equipped to handle those challenges. Ready to elevate your dental practice? Check out the Dental Success Institute at https://www.truedentalsuccess.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur Podcast, join me as I sit down with Jeanina Pizzano, the dynamic Director of Strategic Partnerships at Carestack. With her deep-rooted experience in the dental industry, Jeanina delves into the transformative impact of Carestack's innovative, cloud-based software on dental practice management. Don’t miss out as we explore the intersection of technology and dentistry, and uncover insights on streamlining your practice for success Pizzano, with over 17 years of experience in dentistry, discusses her journey, emphasizing the role of innovation and partnership in the field. She highlights the challenges dental professionals face in managing practices and the need for efficient systems. Pizzano explains the advantages of Carestack's all-in-one, cloud-based software solution in streamlining practice management. The discussion also touches on the software's features, including AI integration, and the importance of personalized training for effective transition and adaptation. Interested in revolutionizing your dental practice with cutting-edge technology? Check out CareStack at https://carestack.com/ and for personalized insights, don’t hesitate to reach out to Jeanina at [email protected]. Dive into the future of dental practice management today! EPISODE RESOURCES https://carestack.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the Dentalpreneur podcast, we dive into the presentation 'From GP to Super GP' by Dr. Taher Dhoon and Dr. Dan Briskie, held at the recent DSI Mastermind in St. Louis. In their presentation "From GP to Super GP" at the DSI Mastermind in St. Louis, Dr. Taher Dhoon and Dr. Dan Briskie highlighted the journey of General Practitioners (GPs) evolving into Super GPs. They emphasized continuous learning, skill development, and confidence-building, focusing on complex procedures like surgical extractions, orthodontics, and implants. They discussed the benefits of in-house procedures for patient care and profitability, including detailed techniques for tissue manipulation and implant placement. They stressed the importance of patient-centric treatment planning, mentorship, and adapting to new knowledge and feedback. The discussion also covered advanced procedures like sinus augmentation, material choices for dental prosthetics, and handling anatomical challenges. To learn more about advanced surgical techniques and dental practice enhancement, check out the Colorado Surgical Institute at https://www.coloradosurgicalinstitute.com/ EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have Dr. Ben Kacos, a standout member of the Dental Success Institute (DSI) and a Black Belt coach hailing from Shreveport, Louisiana. Dr. Kacos shares his journey of significant growth in the dental industry and delves into his upcoming live training session in Scottsdale, Arizona. This session will cover critical areas such as treatment planning, case acceptance, and marketing—areas where Dr. Kacos has demonstrated exceptional proficiency as he expanded his practice from modest beginnings to a substantial enterprise. In this episode, Dr. Ben Kacos shares his insights on the transformative impact of sedation dentistry on both patient experience and practice growth. He discusses the dedication required to obtain an IV sedation license and its value as a differentiator for dental practices. Dr. Kacos stresses the importance of a proactive and affirming patient interaction, starting right from the initial phone call to ensure a 'yes' culture within the practice. He details how a choreographed approach to patient care, from ambiance to staff training, primes patients for a positive reception to treatment recommendations. Moreover, Dr. Kacos highlights the effectiveness of empowering staff to handle diagnostics and treatment discussions, which streamlines the case presentation process and boosts patient case acceptance. His upcoming live training promises to delve into these practices in more detail, offering attendees a comprehensive strategy to refine their approach to case presentation and marketing, with the goal of driving substantial practice growth. Listeners can dive deeper into Dr. Kacos's strategies by attending his live training. For more information, reach out at [email protected] and don't miss the opportunity to revolutionize your practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're thrilled to welcome Chris Ronzio, founder and CEO of Trainual, a trailblazing software platform that's redefining how businesses onboard, train, and scale their teams. Chris's journey from a teenage entrepreneur to a best-selling author and thought leader in business efficiency exemplifies the spirit of innovation and excellence. Join us as we uncover the story behind Trainual, Chris's personal mission, and the profound impact his work is having on businesses across 180 countries. In our conversation, Chris delves into the genesis of Trainual, revealing how a high school video production company sparked the need for effective delegation and training methods. He illuminates the four pillars of Trainual—company profile, people, policies, and processes—and how these elements form the bedrock of a robust training system. Chris emphasizes the value of capturing a company's cultural essence, ensuring every team member, from interns to executives, shares a common understanding of the mission and operations. We also explore the role of AI in Trainual, how it simplifies content creation, and aids in knowledge retrieval, making the platform an indispensable part of any company's growth toolkit. Real-world success stories from various sectors, including Iron Man and marketing firms, showcase Trainual's versatility and its role in streamlining HR processes, saving costs, and fostering consistent employee training. For listeners eager to transform their business's training and onboarding experience, visit trainual.com and use code "dentalpreneur20" for 20% off. Discover how Trainual can unlock your team's potential and drive your business forward. EPISODE RESOURCES www.trainual.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're thrilled to introduce Parsa Shahidi, a D4 dental student with a fascinating blend of experiences in biomedical engineering, entrepreneurship, and with an upcoming residency at Harvard School of Dental Medicine. Dr. Costas leads the conversation, highlighting the unexpected paths that brought them together and delving into Parsa's multidisciplinary approach to dentistry. Parsa steps us through his journey from a Massachusetts upbringing imbued with entrepreneurial spirit, through his pivot from biomedical engineering to dentistry, influenced by a desire to impact healthcare. He shares the story behind founding an audio engineering technology company and how his startup experiences are shaping his contributions to dental AI and oral health. We get an intimate look at his academic and professional odyssey, which showcases a balance of technical prowess and business insight, leading him to the dental field. As a dental student, Parsa confronts the dual challenge of managing startup ventures while immersing himself in rigorous academic training, a testament to his commitment to maintaining a rich tapestry of interests. Looking forward, Parsa discusses his aspiration to intertwine his clinical practice with technological innovation, particularly focusing on the potential of AI in specialties like endodontics. To get a glimpse into the future of dentistry through Parsa's eyes and to keep up with his innovative endeavors, make sure to visit his LinkedIn profile at https://www.linkedin.com/in/parsa-shahidi-091554121/. Join us to uncover how Parsa is not just preparing for a future in dental medicine but actively shaping it through a unique blend of engineering acumen and entrepreneurial zeal. EPISODE RESOURCES https://www.linkedin.com/in/parsa-shahidi-091554121 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Chip Fichtner, the principal of Large Practice Sales (LPS), to delve into the transformative trends of consolidation and investment in the dental industry. They discuss the significant impact of 'invisible' Dental Support Organizations (DSOs) and how they are reshaping the landscape of dental practice ownership. In an enlightening conversation, Dr. Costes and Chip Fichtner examine the surge of over $10 billion of new equity capital pouring into dental consolidation. They unravel the concept of 'invisible' DSOs—entities that partner with practices to offer support and capital while preserving the practice's unique identity and autonomy. Exploring the dynamics of invisible DSOs, the duo sheds light on how these organizations, backed by diverse investors such as private equity, family offices, and sovereign wealth funds, prefer to acquire a majority stake in dental practices. They operate as 'silent' partners, offering substantial support systems without altering the practice's established brand or operational software. The discussion then pivots to the critical factors influencing practice value and multiples during acquisitions. Chip provides insights into how the number of bidders, practice growth rates, and regional demographics—especially in high-demand areas like the Sun Belt—play a significant role in determining a practice's market value. Highlighting the benefits of partnering with DSOs, they discuss how practices can leverage improved digital marketing, recruitment capabilities, and negotiate better reimbursement rates and benefit costs, courtesy of the DSO's expansive network and scale. Fichtner elucidates the strategic approach LPS employs to represent dental practices. He emphasizes their meticulous process in connecting sellers with the ideal invisible DSO buyers, aiming to establish synergistic relationships that maximize practice valuation. Finally, the concept of the 'First Bite' and 'Second Bite' of the apple is explained. Chip breaks down the financial implications of initial cash-outs at closing and the potential for future earnings through strategic partnerships. They underscore the exponential growth potential of retained equity when aligning with the right DSO. For a deeper dive into the future of dental practice ownership and to explore opportunities for your practice, visit Large Practice Sales at largepracticesales.com. Discover how invisible DSOs can become a game-changing partner for your practice. EPISODE RESOURCES largepracticesales.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the pleasure of repurposing Dr. Mark Costes's insightful conversation from Wes Read's The Dental Boardroom podcast, bringing the key highlights directly to our listeners. Join us as Dr. Costes delves into the lessons and experiences that shaped his professional path. Dr. Costes recounts his unique journey from being an athlete to establishing himself in the field of dentistry, underscoring the parallels between the resilience and teamwork seen in sports and their importance in dental practice. He shares entrepreneurial lessons from his early venture into the catering truck business and how this experience was instrumental in his successful transition from an associate dentist to owning his practices. Despite facing learning challenges and multiple rejections from dental schools, Dr. Costes’s story is one of unwavering persistence, culminating in his entrepreneurial achievements. The episode also sheds light on the necessity of business education for dentists, discussing the "Associates on Fire" program which aims to prepare dentists for practice ownership through a comprehensive business education. Dr. Costes emphasizes the substantial returns on investing in business management and financial education over conventional financial investments, advocating for continued professional growth and learning. To gain further insights into the business side of dentistry and to explore the valuable resources mentioned in our discussion, don't forget to check out Wes Read at www.practicecfo.com. Discover the tools and knowledge that can empower your dental practice to thrive in today's competitive landscape. EPISODE RESOURCES www.practicecfo.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another enlightening Surgical Saturday. The trio, along with special guests Jamie Levine and Brittany Sherwin from NeoDent, dive into a comprehensive discussion comparing different implant types and protocols, with a spotlight on zirconia implants. The episode kicks off with Dr. Briskie sharing his journey from skepticism to acceptance concerning zirconia implants, attributing the shift to increased patient demand driven by aesthetic preferences and theoretical allergy concerns related to titanium. Brittany Sherwin chimes in on the historical evolution and adoption of zirconia implants, emphasizing NeoDent’s innovative two-piece ceramic design tailored for aesthetic and immediate loading protocols. A substantial portion of the discussion is dedicated to contrasting the placement protocols of zirconia and titanium implants, led by Dr. Briskie. He elaborates on the need for a delicate approach when handling zirconia implants to prevent cracking, a common issue attributed to the difference in torque requirements between zirconia and titanium. The discussion navigates through the detailed steps of preparing the osteotomy, the use of bone taps, and the importance of adhering to specified RPM and torque values to ensure the successful placement of zirconia implants. Dr. Dhoon supplements the conversation by sharing his own experiences and the need to unlearn some muscle memory associated with titanium implant placement to accommodate the delicate nature of zirconia. The episode is rich with practical insights, offering listeners a deep dive into the nuanced world of implantology, especially the emerging trend and protocols surrounding zirconia implants. Dr. Briskie and Dr. Dhoon’s shared experiences and the information provided by the NeoDent representatives make this episode a valuable resource for dental practitioners keen on staying updated with the evolving landscape of dental implant materials and techniques. Don’t miss out on the upcoming event from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com/#1 EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue the insightful discussion from the previous session with Dr. Kelly Dove, Dr. Summer Kassmel, and Ashley Hirschfeld. As successful business owners, they delve deeper into the intricacies of optimizing CEO time for both owners and key team members. If you haven't yet, make sure to check out part one for a comprehensive understanding of the journey from clinician to executive. Key Takeaways: Scheduling Focus Time: Understanding the significance of dedicated focus time for large advanced initiatives, not just for owners but also for key team members. Setting Up for Success: Unveiling strategies for effectively scheduling CEO focus time to avoid common timing mistakes that hinder productive clinical work. Purposeful Pre-Planning: Delving into the strategy of purposeful pre-planning for maximum effectiveness, shifting from a reactive to a proactive planning approach. Integrating Assistance: Discover the transformative impact of integrating personal, administrative, and executive-level assistance into your life and organization, and how it propels both personal and professional growth. Absorbing Valuable Insights: Encouragement to take time to absorb the wealth of knowledge shared by these successful entrepreneurs and leaders within their dental practices. Make sure to revisit yesterday's 1st part of this 2-part series for a well-rounded grasp of the discussions. Join the Dental Success Network at https://www.dentalsuccessnetwork.com/ for more enriching dialogues and to connect with a community of forward-thinking dental professionals. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into a riveting discussion with Dr. Summer Kassmel, Dr. Kelly Dove, and the GSD Queen, Ashley Hirschfeld, the COO of Dental Success Network. The focus is on a crucial pivot—transitioning from a primarily clinical role to a clinical/executive hybrid, emphasizing the crafting of 'CEO time' amidst bustling schedules. This episode is the first part of a two-part series unraveling the mysteries of non-clinical deep work and how to integrate high-value tasks effectively. Key Takeaways: Understanding CEO Time: Discover the essence of setting aside dedicated CEO time for non-clinical, high-value tasks, and why it’s a game-changer for dental professionals evolving into executive roles. Avoiding the Chair-Side Trap: Learn about the common pitfall of defaulting to chair-side tasks and how to channel your focus on executive functions without getting bogged down by clinical duties. Navigating the Identity Shift: Delve into the emotional and practical aspects of transitioning from clinician to CEO, and why this shift is often laden with challenges. Crafting Effective Systems: Uncover the core elements vital to integrating into your system during CEO time to drive productivity and strategic focus. Dodging Task-Oriented Pitfalls: Understand why it's crucial to avoid task-oriented time chunks during dedicated deep work sessions, and how to structure your CEO time for maximal impact. Drawing Boundaries: Learn the art of setting clear boundaries with your team to minimize distractions and amplify the value derived from your CEO time. Be sure to tune in tomorrow for the concluding episode of this enlightening two-part series. Become a part of the transformative discussions by joining the Dental Success Network at https://www.dentalsuccessnetwork.com/. See you in the next episode! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes unfolds a wealth of insights from his presentation at the recent Polaris DSI crossover event. The theme of this enlightening series is "Building your Economic Engine: Doctor Development", aimed at empowering dental practitioners with the knowledge and tools to excel in their practice. This three-part series will journey through various facets of doctor development, showcasing proven strategies and protocols to elevate practice operations and financial performance. Topics Discussed: Dr. Costes shares his approach to crafting incentive programs within his businesses, revealing strategies to motivate and reward outstanding performance. The discussion transitions to handling hygienist bonuses in the dental office, providing actionable insights to devise a fair and motivating bonus structure. The presentation rounds off with an engaging Q&A session, where Dr. Costes addresses a variety of insightful questions from the audience, further enriching the learning experience. If you've missed Part 1 and Part 2, go back and check them out to gain a full understanding of building your economic engine. To join a network of ambitious dental practitioners, explore DSN at https://www.dentalsuccessnetwork.com/. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes unfolds a wealth of insights from his presentation at the recent Polaris DSI crossover event. The theme of this enlightening series is "Building your Economic Engine: Doctor Development", aimed at empowering dental practitioners with the knowledge and tools to excel in their practice. This three-part series will journey through various facets of doctor development, showcasing proven strategies and protocols to elevate practice operations and financial performance. Topics Discussed: Dr. Costes discusses the Horizon Dental Group associate onboarding audit protocol, underscoring the significance of performing audits and its correlation to calibration. This segment unveils key strategies to ensure seamless onboarding and alignment of new associates. The focus shifts to the master onboarding checklist, a comprehensive tool to navigate the onboarding process effectively, ensuring all critical aspects are addressed to foster a conducive working environment. If you haven't listened to Part 1, go back and check it out. Stay tuned for the concluding Part 3 of this series tomorrow. Join the DSN community at https://www.dentalsuccessnetwork.com/. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes unfolds a wealth of insights from his presentation at the recent Polaris DSI crossover event. The theme of this enlightening series is "Building your Economic Engine: Doctor Development", aimed at empowering dental practitioners with the knowledge and tools to excel in their practice. This three-part series will journey through various facets of doctor development, showcasing proven strategies and protocols to elevate practice operations and financial performance. Topics Discussed: Dr. Costes delves into the stages of the hierarchy of competence, illuminating a learning model that transitions from incompetence to competence. This segment lays the foundation for recognizing and fostering skill development within the dental practice. The conversation transitions to the DSI blueprint, outlining the pillars essential for ascending to a DSI blackbelt. This blueprint is meticulously crafted to guide dental practitioners through a progressive pathway towards enhanced practice mastery. Stay tuned for Part 2 of this enlightening series tomorrow. To delve deeper into a community of growth-oriented dental practitioners, join DSN at https://www.dentalsuccessnetwork.com/. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue with our enlightening Surgical Saturdays series in collaboration with the Colorado Surgical Institute (CSI). Dr. Mark Costes is joined by the astute Dr. Taher Dhoon and Dr. Dan Briskie to delve into the nuances of Lateral Sinus Lifts, following up on our previous discussion on Vertical Sinus Lifts. Our trio of dental aficionados unpack the procedural intricacies, troubleshooting, and post-operative care associated with lateral sinus lifts, aiming to bolster your surgical acumen. Topics Discussed: The conversation kicks off with a discussion on performing lateral sinus lifts, as our experts share indispensable tips to execute this procedure with efficacy and efficiency. A focal point of the discussion is on managing unforeseen challenges - specifically, what steps to undertake if a tear occurs while performing the sinus lift. The guidance provided aims to equip practitioners with the knowledge to navigate such challenges adeptly. Transitioning to post-operative care, the conversation shifts to preferred post-op instructions following a sinus lift. The emphasis is on ensuring a smooth recovery while minimizing complications, underlining the importance of adept post-operative guidance. Elevate your surgical prowess by attending a class at the Colorado Surgical Institute. Discover a myriad of courses that aim to refine your surgical skills and broaden your dental horizons. Secure your spot in an upcoming class at https://www.coloradosurgicalinstitute.com/#1 and take a significant stride in your dental surgical journey. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are thrilled to have Mike Sula, Sales Director at Studio 8e8, share his invaluable insights from the DSI Mastermind held in September this year. With his boundless optimism and knack for storytelling, Mike delves into the unique narrative every dental practitioner carries and how it can significantly impact marketing strategies in the dental sector. Topics Discussed: Mike kicks off by exploring the hurdles encountered on the road to becoming a dental practitioner, shedding light on the demanding educational and professional milestones. He emphasizes the potency of sharing personal narratives in the marketplace, forging a deeper connection with potential patients and employees. Providing a statistical lens, Mike breaks down the attrition rates witnessed at varying phases of a dental professional’s journey, offering a realistic glimpse into the field. The discussion transitions to the crucial aspect of team building and fostering an environment that magnetizes the right caliber of patients and team members. Mike navigates through the evolution of dental marketing, underscoring the imperative of crafting a digital experience that resonates with contemporary patients. Delving into the heart of story-driven marketing, Mike elucidates how this approach aids in connecting with the community, attracting an aligned clientele, and setting the practice apart in a bustling market. The crux is crafting a brand narrative that vibrates with potential patients and shines bright in a competitive landscape. To delve deeper into the realm of dental success, consider joining DSN at https://www.dentalsuccessnetwork.com/. For more on creating a compelling narrative for your practice, check out Studio 8e8 at https://s8e8.com/. Your story isn't just a narrative, it's the cornerstone of your practice's unique identity in a crowded marketplace. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes continues the engaging discussion from the Polaris DSI crossover event on "Systemization & Calibration in Multiple Locations." In this part, he dives deeper into the belt classification within DSI and explores how to heighten productivity and efficiency across various practices. Topics Discussed: Dr. Costes kicks off with an explanation of the belt classification within DSI, unraveling the meanings behind each level and how dental professionals can advance through the ranking system. Discover strategies on making processes and systems more productive and efficient, enabling a smoother operational flow. The conversation transitions into the significance of monitoring Key Performance Indicators (KPIs) to gauge the performance and health of your practice. Uncover the nuanced difference between calibration amongst multiple practices versus calibration within a single practice, and why this distinction is crucial. Dr. Costes rounds off the episode by elucidating on integrating systemization into a dental practice that initially lacks structured systems, guiding listeners on the path to organized, scalable operations. If you haven't already, go back to listen to part 1 for a comprehensive understanding of Dr. Costes' insights on systemization and calibration. And don’t forget to join DSN at https://www.dentalsuccessnetwork.com/ for a wealth of resources and a supportive community. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes shares his journey into dentistry and unveils how he managed to eliminate bottlenecks in his dental practices. This talk was part of a Polaris DSI crossover event, focusing on "Systemization & Calibration in Multiple Locations." Topics Discussed: Dr. Costes recounts his personal journey into the field of dentistry, shedding light on the initial challenges and how he evolved to overcome them. Delve into the AIPPE Framework: Analyze, Identify, Prioritize, Plan, and Execute, which Dr. Costes employed to streamline operations and enhance productivity in his practices. Dr. Costes wraps up part 1 by sharing insights on ideal expense ratios within the Dental Success Companies, elucidating how maintaining these ratios contributes to financial robustness and sustainability. Eager for more insights? Check out part 2 tomorrow to continue this enlightening discussion. Meanwhile, consider joining DSN at https://www.dentalsuccessnetwork.com/ for more valuable resources and community connections. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's 2nd-part episode, we're diving into a riveting presentation by Jake Conway titled "Results are the Bi-Product." Jake, with a profound background in Operations Analysis and a journey that led him to empower dental practices, unveils invaluable insights into personal growth and operational excellence in the realm of dental practice management. Jake navigates through the operational metrics and objectives tailored for diverse sections of the practice including the front office, back office, hygiene, and doctor's case acceptance. The narrative underscores the necessity of incessant monitoring and analysis to decipher the narratives behind any discrepancies in goal attainment. As the discussion steers towards financial literacy, Jake elucidates EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization), a pivotal metric in assessing the financial vitality of the practice. The conversation doesn't halt there; it extends into the territories of cash flow, profit, and available funds, highlighting the imperative of comprehending financial statements to adeptly manage the financial reservoirs of the practice. Make sure you go back and listen to yesterday’s part 1 episode. Meanwhile, expand your horizons by joining DSN at: https://www.dentalsuccessnetwork.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's 1st-part episode, we're diving into a riveting presentation by Jake Conway titled "Results are the Bi-Product." Jake, with a profound background in Operations Analysis and a journey that led him to empower dental practices, unveils invaluable insights into personal growth and operational excellence in the realm of dental practice management. In this segment, Jake delves into the heart of team culture, underlining the significance of rallying a high-accountable cohort and fostering honest dialogues both within oneself and among team members. As Jake unfolds his narrative on personal growth, listeners are invited to confront the fears of success, failure, and judgment that often lurk in the entrepreneurial journey. A focal point of this episode orbits around the essence of recognizing and articulating core values within the team, a cornerstone for harmonious and productive practice dynamics. Excited for more? Stay tuned for Part 2 of this presentation where Jake delves deeper into operational metrics and financial acumen. Meanwhile, expand your horizons by joining DSN at: https://www.dentalsuccessnetwork.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes dives into an informative discussion on vertical sinus lifts. Joining him are the insightful Dr. Dan Briskie and the innovative Dr. Taher Dhoon. In this episode, the discussion begins with demystifying and simplifying vertical sinus lifts, a crucial procedure in dental surgery. Dr. Taher Dhoon and Dr. Dan Briskie share their personal approaches to these procedures in their own practices, offering a glimpse into the practical aspects of sinus lifts. They delve into Sinus Elevation Guidelines and recommend specific Sinus Elevation Kits, shedding light on the tools that can aid in successfully performing these procedures. The conversation extends to the various techniques of performing a sinus lift, providing a comprehensive understanding of the procedure. Further, they answer questions from DSN Members within the community, making this a collaborative and enlightening discussion for anyone looking to deepen their understanding of vertical sinus lifts. For those keen on advancing their surgical knowledge and skills, do explore the Colorado Surgical Institute at https://www.coloradosurgicalinstitute.com/#1 EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into a two-part presentation from a recent Polaris/DSI crossover event held in Phoenix, AZ, titled "Scaling from Clinician to CEO". This enlightening presentation, titled "Culture & Alignment," was part of a larger dialogue aimed at bridging the gap between clinical practice and executive leadership within the dental profession. As we transition into the second segment, the conversation pivots towards the frameworks that underpin the Dental Success Company. What does it take to stand out as an exceptional leader or manager in today's competitive landscape? How should one navigate the waters of feedback, praise, and criticism? We also dissect the mechanics of executing special projects, right from inception to successful completion, offering insights on project management strategies that ensure objectives are met, and expectations are surpassed. If you haven’t already, be sure to go back and listen to Part 1 of this presentation to fully grasp the context of today’s discussion. Continue your journey of growth and learning by joining the Dental Success Network, where you can interact with like-minded professionals committed to evolving the dental industry: https://www.dentalsuccessnetwork.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into a two-part presentation from a recent Polaris/DSI crossover event held in Phoenix, AZ, titled "Scaling from Clinician to CEO". This enlightening presentation, titled "Culture & Alignment," was part of a larger dialogue aimed at bridging the gap between clinical practice and executive leadership within the dental profession. In the first segment of this presentation, the focus is channeled towards understanding workplace culture and the hidden costs that come with employee turnover. Our discussion segues into the exploration of the Four Futures: Mind, Meaning, Muscle, and Money, and how these elements intertwine in the professional realm. We also delve into the multifaceted roles a leader shoulders in a workplace setting, anchoring the discourse on the ethos of Dental Success Institute (DSI) leadership and how it's cultivating a paradigm shift in industry standards. Stay tuned for Part 2 of this presentation, releasing tomorrow, where we will delve deeper into the frameworks that guide the Dental Success Company and explore the traits of exceptional leaders and managers. In the meantime, join the Dental Success Network to engage with a community of forward-thinking dental professionals: https://www.dentalsuccessnetwork.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we continue unraveling the profound insights from Alastair MacDonald’s presentation at the Dental Success Summit 2023 in San Antonio, TX. In this second part of a two-part series, Alastair explores the concept of power and how mastering it can significantly enhance both personal and professional fulfillment. His talk, titled "Escape Velocity: Power, Time & Money," provides a roadmap for dental professionals to navigate the often tumultuous waters of the dental industry with grace and effectiveness. Leverage: While the dental profession often entails accumulating student debt, practice loans, hiring associates, or even acquiring additional practices, Alastair challenges the narrative by emphasizing the unlevered aspects of one’s skillset as the most crucial tools for success. Blame, Shame, & Guilt: Alastair introduces the concept of reality distortion techniques and how overcoming these emotional hurdles can pave the way to a healthier professional outlook. A New Relationship with Uncertainty: Encouraging a fresh perspective towards the unknown, which is often seen as a barrier rather than an opportunity for growth and innovation. What Are You Optimizing For?: A reflective prompt urging professionals to identify and align their actions with their core values and goals. Your Most Valuable (Unlevered Skills): Alastair lists a series of skills including reprimand, forgiveness, kindness, sales, acknowledgement, incentives, apologies, charity, negotiation, diplomacy, and storytelling as pivotal, yet often overlooked, tools for fostering a thriving professional environment. New Mistakes vs. Old Mistakes: Encouraging the cultivation of a learning environment where new mistakes are seen as opportunities for growth, contrasting with the stagnation that arises from repeating old mistakes. Having a Team That Says “Check My Math”: Advocating for a collaborative team dynamic where individuals seek feedback and validation before proceeding with important decisions, fostering a culture of collective responsibility and continual improvement. Coupling All These Concepts Together: Alastair encapsulates how integrating these elements can fundamentally uplift the level of joy and satisfaction in one’s professional journey. Your pathway to elevated professional and personal growth is within reach. Join the Dental Success Network (DSN) at https://www.dentalsuccessnetwork.com/ and immerse yourself in a community driven by shared learning, growth, and the relentless pursuit of dental excellence. Stay connected for more insightful episodes that empower you to transcend the ordinary and achieve the extraordinary in your dental practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve into the compelling insights shared by Alastair MacDonald at the Dental Success Summit 2023 held in San Antonio, TX. This is the first part of a two-part episode where Alastair, a seasoned financial strategist, unpacks the intricate relationship between power, time, and money, especially in the realm of dentistry. His enlightening presentation, titled "Escape Velocity: Power, Time & Money,” sheds light on how dental professionals can navigate the financial landscape to attain a level of independence and freedom. Money: Alastair delves into the essence of money, advising on curtailing expenses while amplifying investments to foster financial growth. He introduces an intriguing concept that money is essentially tokenized time. This notion underscores that money mirrors the value of time and effort exerted to earn it, serving as a medium of exchange for the skills and time individuals devote in their professional or business pursuits. Time: Contrasting the real-world with the academic realm, Alastair points out that in the professional sphere, the swiftness in delivering results is rewarded, a stark contrast to the collegiate emphasis on taking ample time to perfect tasks. He beckons a reflective question on work-life harmony, urging individuals to contemplate whether their work for their family has the backing of their loved ones. Engaging in dialogue with family before immersing in demanding work challenges is emphasized to ensure a supportive framework. Embark on a journey of continual learning and networking with a community of like-minded dental professionals. Join the Dental Success Network (DSN) today at https://www.dentalsuccessnetwork.com/ and stay tuned for the riveting Part 2 of this episode where Alastair MacDonald continues to unravel the dynamics of power in the professional and personal domains. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Penny Reed, an accomplished dental coach, author, and speaker with a knack for helping dental practices achieve their highest potential, sits down with Dr. Mark Costes. Many of you might know Penny from her stellar work at eAssist Dental Billing and her engaging Dental.MBA Podcast. Today, she brings her in-depth interviewing skills to our platform, diving deep into Mark's journey in dentistry and his vision for dental success. In this insightful conversation, Dr. Mark Costes delves into the driving forces behind his passion for dentistry, recounting personal experiences and motivations that led him to the field. He then shares the genesis and evolution of the Dental Success companies, detailing their mission to transform the dental industry. A significant portion of the discussion centers on leadership and the paramount importance of systemization in ensuring consistent outcomes and scalability in dental businesses. Mark concludes by distinguishing between the concepts of delegation and advocation, emphasizing the necessity of grasping both for effective practice management and growth. For those looking to revolutionize their dental practices with efficient billing solutions and strategies, be sure to check out Penny Reed with eAssist Dental Billing at https://dentalbilling.com/. And if you haven't already, don't forget to tune into her insightful Dental.MBA Podcast for more industry gems. EPISODE RESOURCES https://dentalbilling.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes dives into an informative discussion on the transitions in dentistry, the significance of IV sedation, and the intricate details of practice and teaching. Joining him are the insightful Dr. Dan Briskie, the innovative Dr. Taher Dhoon, and the expert in dental anesthesia, Ryan Rohla. In this engaging episode, delve deep into the world of Ryan Rohla, the brain behind Prestige Anesthesia and a respected IV sedation instructor with the CSI team. While we get a fun peek into his charismatic persona and stories from his personal training days, the conversation gets profound as he details his transition from practicing to teaching sedation. Dr. Dan Briskie jumps in to highlight the game-changing nature of IV sedation in dentistry, outlining its integration into the CSI curriculum and its transformative effects on dental practices. Ryan further delineates the variety of sedation cases he manages, from simple anxiety relief to complex surgical tasks like the all-on-Xs. With Dr. Briskie, we unpack the intricacies of IV sedation licensing, curriculum nuances, and the labyrinth of state regulations. Ryan wraps up with insights into his distinct billing methods, while Dr. Briskie provides a sneak peek into an innovative class merging implant procedures with wisdom teeth removal and IV sedation. For those keen on advancing their surgical knowledge and skills, do explore the Colorado Surgical Institute at https://www.coloradosurgicalinstitute.com/#1. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the privilege of hearing from Dr. Chris Green, a stalwart in the realm of dentistry. Having earned his Doctor of Dental Medicine degree from Temple University School of Dentistry with Magna Cum Laude distinction, his commitment to exceptional patient care is palpable. Hailing from a lineage of esteemed dentists in the Chicagoland area, Dr. Green’s foundational ethics resonate through his practice. After years of successful private practice in Chicago, he and his wife, Jenna, transitioned to Colorado, embracing an active lifestyle. Remaining at the forefront of dentistry, Dr. Green consistently prioritizes quality and innovation, going above and beyond in annual continuing education to ensure his practice embodies the latest trends in dental care. In his enlightening presentation from the recent St. Louis Mastermind, Dr. Green delves into the pivotal reasons many dentists contemplate expanding or relocating their dental practice. With such a significant decision comes a multitude of considerations. Dr. Green highlights the importance of reflecting on aspects like team member roles, the intricacies of their effective training, and the potential time costs involved. He raises crucial questions on how such expansions could influence profitability, offering insights gained from his own journey in the dental world. For those aiming to elevate their dental practice to unprecedented heights, be sure to join the Dental Success Network. Explore invaluable resources, expert insights, and a vibrant community of like-minded professionals at https://www.dentalsuccessnetwork.com/. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive deep into a transformative presentation by Dr. Mark Costes. He recently shared his insights last month at our masterminds event in St. Louis, and today, he's bringing those same insights to all of our listeners. Topics Covered: Implementing Small Wins: How tiny, incremental achievements can pave the way for monumental successes in our daily lives. The Four Futures: A deep dive into the core pillars that can shape our lives: Mind: Enhancing mental clarity, focus, and wellbeing. Meaning: Finding true purpose and understanding the essence of our existence. Muscle: Exploring the undeniable link between physical fitness, longevity, and optimal health. Money: Strategizing for financial success, understanding net worth, and identifying the legacy and freedom numbers that can transform our futures. Passive vs. Active Income: Breaking down the differences, benefits, and strategies to maximize both types of income. Are you ready to elevate your dental success journey? Don't miss out on exclusive content, resources, and community support. Join DSN today! Visit https://www.dentalsuccessnetwork.com/ to get started. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our enlightening conversation with Dr. Addison Killeen, plunging deeper into the intricacies of dental practice. We explore the tactical shifts in fee schedules, probing into the critical factors that influence such decisions. But that's not all. Another thought-provoking query directs our discussion towards the essential pillars for refining patient experiences, especially as a freshly minted dentist. Join us as we dissect the three E's - Energy, Empathy, and Edification - and their pivotal role in orchestrating positive and lasting patient interactions. About Dr. Addison Killeen: Dr. Addison Killeen is a dentist and entrepreneur in Lincoln, Nebraska.  After receiving a Bachelors in Psychology from Saint Louis University in 3 years, he worked as a Special Projects Manager for Telesis, Inc. in Lincoln, Nebraska.  Telesis Inc. is a business conglomerate that has entities that include a Department of Defense Contractor, Nebraska's largest Brewery, a Carbon-reduction technology investor and the restaurant group including Lazlo's and FireWorks.  During his time there, he helped form corporations and do the financial management to ensure that each business cost category had maximum efficiency.  He then attended the University of Nebraska College of Dentistry to earn his Doctorate in Dental Surgery.  After dental school, he was a founder of Williamsburg Dental, a DSO in the Lincoln, Nebraska area with 6 offices.  He sold and exited that business in 2018 to focus on his new venture, the Dental Success Network (DSN), a close-knit community of high achieving dentists and industry experts that includes a collection of resources to help dentists become excellent clinicians, run more profitable businesses, and to improve their work-life balance.  The team at DSN then created Front Office Academy, a collection of guided resources to help create amazing dental team members from rookie to rockstar with videos, homework, and virtual coaching. He also serves as a BlackBelt-level coach with the brightest minds in dentistry at the Dental Success Institute (DSI) .  Dental Success Institute was founded by Dr. Mark Costes. He exclusively helps other dentists inside the Elite Practice Mastermind at DSI.   He currently practices at Capital Dental, a flagship-style office in Lincoln Nebraska with 3 Doctors that provides comprehensive dentistry in a relaxing environment.  The goal of the team is to create a ‘Fantastic Guest Experience’, and it is validated with over 1140 5-Star Google Reviews.  The office was also nominated for the 2020 ADA Design Innovation Awards for Office Design.  Topics Discussed: The dynamics of adjusting fee schedules in dental practice. Crafting the quintessential patient experience for new graduates. Deciphering the three E's: Energy, Empathy, and Edification. To quench your curiosity or relay your questions for our future episodes, make your way to www.dentalsuccessnetwork.com/students or dial us at 928-575-2261. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Episode: Addison Killeen: Dental Student and New Doctor Focused Series - Part 1 On today's episode, Dr. Mark Costes invites Dr. Addison Killeen to kick off a fresh segment focused on dental students and new doctors. We dive deep into Addison's personal journey in the vast world of dentistry, tracing his steps and the strategies he employed in expanding his business footprint. A compelling question from Tanner Hunt, hailing from UNLV, sets the stage for a detailed discourse on the art of distinguishing oneself in a saturated market, particularly as a budding dental professional devoid of specialized expertise. How can new dentists make their mark? Let's unravel the answers. About Dr. Addison Killeen: Dr. Addison Killeen is a dentist and entrepreneur in Lincoln, Nebraska.  After receiving a Bachelors in Psychology from Saint Louis University in 3 years, he worked as a Special Projects Manager for Telesis, Inc. in Lincoln, Nebraska.  Telesis Inc. is a business conglomerate that has entities that include a Department of Defense Contractor, Nebraska's largest Brewery, a Carbon-reduction technology investor and the restaurant group including Lazlo's and FireWorks.  During his time there, he helped form corporations and do the financial management to ensure that each business cost category had maximum efficiency.  He then attended the University of Nebraska College of Dentistry to earn his Doctorate in Dental Surgery.  After dental school, he was a founder of Williamsburg Dental, a DSO in the Lincoln, Nebraska area with 6 offices.  He sold and exited that business in 2018 to focus on his new venture, the Dental Success Network (DSN), a close-knit community of high achieving dentists and industry experts that includes a collection of resources to help dentists become excellent clinicians, run more profitable businesses, and to improve their work-life balance.  The team at DSN then created Front Office Academy, a collection of guided resources to help create amazing dental team members from rookie to rockstar with videos, homework, and virtual coaching. He also serves as a BlackBelt-level coach with the brightest minds in dentistry at the Dental Success Institute (DSI) .  Dental Success Institute was founded by Dr. Mark Costes. He exclusively helps other dentists inside the Elite Practice Mastermind at DSI.   He currently practices at Capital Dental, a flagship-style office in Lincoln Nebraska with 3 Doctors that provides comprehensive dentistry in a relaxing environment.  The goal of the team is to create a ‘Fantastic Guest Experience’, and it is validated with over 1140 5-Star Google Reviews.  The office was also nominated for the 2020 ADA Design Innovation Awards for Office Design.  Topics Discussed: Addison's induction into the world of dentistry and the roadmap of his growing business. Tanner Hunt’s poignant question: The challenge of standing out as a new graduate amidst seasoned dentists. For more insights or to channel your queries for our upcoming episodes, venture to www.dentalsuccessnetwork.com/students or ring us up at 928-575-2261. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're thrilled to dive deep with a visionary in the dental financial realm, Wesley Read. From his early days at Ernst and Young LLP to managing a staggering billion dollars of client assets, Wes has consistently showcased an acute financial acumen. Now, as the mastermind behind PracticeCFO and Practice Orbit, he has channeled his expertise to serve dental practice owners in ways that profoundly reshape their financial trajectories. Wes Read stands as the creative force behind PracticeCFO, an avant-garde financial planning and CPA firm that caters exclusively to dental practice owners. With a storied history that dates back to 2007, Wes has endeavored to empower dental professionals, offering them a toolkit to deftly navigate the intricate landscapes of taxes, 401(k), debt management, business budgets, personal financial planning, investments, and retirement planning. Not stopping there, he has expanded his vision with Practice Orbit—a groundbreaking technology platform designed to bring dental practice buyers and sellers into a digital nexus, armed with an array of tools for seamless transitions. Before founding these ventures, Wes honed his skills at Ernst and Young LLP, auditing Fortune 500 behemoths. His journey then led him to Moss Adams Wealth Advisors LLC, where he played a pivotal role in managing a colossal one billion dollars of client assets. Wes's educational roots trace back to Brigham Young University, where he secured both bachelor's and master's degrees in accounting, from programs renowned as the nation's finest. In today's discussion, we delve into the inception of Wes's entrepreneurial journey, which paved the way for the creation of PracticeCFO and Practice Orbit. We then explore a detailed depiction of PracticeCFO's typical client, offering insights into their stage in the dental career. Additionally, we uncover the fascinating origin story of Practice Orbit, revealing the powerful motivations that spurred its establishment. For a comprehensive insight into optimizing your dental practice's financial potential, don't miss out on visiting Wesley Read at www.practicecfo.com. EPISODE RESOURCES www.practicecfo.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes continues the special segment, "Surgical Saturdays," and welcomes two of the most gifted dental surgeons he has ever come across - Dr. Taher Dhoon and Dr. Dan Briskie. Both are the brilliant minds behind the Colorado Surgical Institute. This episode promises an in-depth dive into the world of dental surgery. Dr. Dan Briskie: Born and raised in Flint, Michigan, Dr. Briskie's path to dentistry was influenced by his father, a pediatric dentist. After his academic journey at Detroit Mercy and a residency at Denver Health Hospital, his surgical passion became evident. Today, not only does Dr. Briskie teach surgery and digital dentistry, but he also invigorates dentists' passion for surgical procedures and helps them assimilate these into their practices. He travels nationally, teaching hands-on full arch procedures and digital workflows. More on Dr. Dan Dr. Taher Dhoon: Recognized as the Master of Dental Implants, Dr. Dhoon has experienced the transformative power of dental implants firsthand. Beyond being a Surgical Instructor with the Colorado Surgical Institute, he also contributes as a Blackbelt Coach with the Mark Costes’ Dental Success Institute, an author, and the visionary behind The Practice Launchpad. His journey has seen him grow a thriving practice in Northern Colorado and teach dentists nationwide about business growth. Born in Utah and academically enriched in California, Dr. Dhoon has a vast educational background and a heart for community service, as evidenced by his mission trips to the Dominican Republic. More on Dr. Taher Discussion Highlights: The uniqueness and advantage of the Colorado Surgical Institute. Practical details about obtaining a temporary dental license in states like Colorado and Arizona. An insightful discussion about membranes post-surgery, their types, best practices, and avoiding complications. For our listeners seeking to elevate their dental practices, there's no need to journey overseas. The Colorado Surgical Institute offers superior training right here in the U.S., upholding high standards of care. Discover more about how they're revolutionizing the world of dental surgery. For more in-depth knowledge and hands-on training, check out the Colorado Surgical Institute. Your pathway to excellence in dental surgery awaits! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're excited to delve into the transformative world of virtual assistants in dentistry with Dr. Justin Scott, the visionary CEO of Virtual Dental Offices. Dr. Justin Scott is a trailblazer in the realm of dentistry, leading the pioneering virtual assistant company, Virtual Dental Offices. With his foundational background from the University of Alabama School of Dentistry and drawing inspiration from his father, a prominent dental implant specialist, Dr. Scott's career exemplifies a blend of tradition and innovation. His dedication has led to the establishment of a robust team of virtual assistants that enhance dental practice operations. Beyond this, his ingenuity extends to setting up a streamlined hiring system for VAs in the Philippines and founding Pure Dental Health, a beacon of exceptional patient care. In our conversation, we unpack the myriad advantages of harnessing overseas talent, particularly in the context of dental practices. Dr. Scott offers an in-depth view into the unique onboarding and training processes at Virtual Dental Offices, ensuring every virtual assistant is primed for excellence. We explore the operational dynamics of VDO, understanding their meticulous screening processes and the seamless client-VA pairing methodology. Rounding off our talk, we delve into the distinctive business model that sets VDO apart in the dental industry, a testament to Dr. Scott's forward-thinking approach. If the idea of incorporating virtual assistants into your dental practice intrigues you, dive deeper and explore the pioneering solutions by Dr. Justin Scott. Visit www.virtualdentaloffices.com and be a part of the change! EPISODE RESOURCES www.virtualdentaloffices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Dr. Mark Costes sits down with Ryan Gross, the Marketing Expert and CEO of CMOShare. With over 15 years of marketing, brand management, and communications experience under his belt, Ryan has honed his skills with reputed names like The Walt Disney Company, numerous dental practices, and the attraction industry. His marketing acumen has consistently driven revenue growth through strategic marketing and communication. Managing multi-million-dollar budgets, Ryan has also aided dental practices in ramping up new patient acquisition and retaining existing ones. Adding to his extensive profile, Ryan is a faculty member of Dental Success Network (DSN) and Dental Success Institute (DSI). In this insightful discussion, they delve into some critical areas that every dental practice owner should heed. The conversation kick-starts with an exploration into how the current economic atmosphere, possibly teetering on the brink of a recession, is mirroring in the analytics tracked at CMOShare for campaign effectiveness. Ryan shares his observations and delineates how the consumer confidence dip is impacting the response rates and overall efficacy of marketing campaigns. Shifting gears, Dr. Costes and Ryan dissect the observed surge in emergency visits. They ponder on whether financial prudence amidst looming job security concerns is driving individuals to delay regular care, thus spiking emergency cases. Ryan offers his viewpoints and discusses other potential factors that might be influencing this trend. The duo then delves into the marketing realm specific to dentistry. With a myriad of new marketers eyeing the profitable dental industry, the challenge to distinguish between credible, experienced agencies and novice upstarts making hollow promises is real. They discuss strategies on how to vet marketing agencies to ensure the employed marketing strategies are not just effective but align with the long-term vision of the dental practice. For a deep dive into successful marketing strategies tailored for dental practices, make sure to check out Ryan Gross at https://www.mycmoshare.com. His wealth of experience and a knack for innovative marketing solutions can be the catalyst for transforming your practice’s marketing approach, ensuring a steady stream of new patient acquisition and fostering a loyal patient base. EPISODE RESOURCES https://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with the accomplished Carol Bowser, J.D, a seasoned workplace conflict expert with a rich history in Employment Law. Transitioning from a legal career, Carol founded Conflict Management Strategies, driven by the belief that proactive conflict resolution yields higher satisfaction than traditional legal routes. Over her 20 years in the field, Carol has assisted a wide array of employers across various industries in navigating the intricate realm of workplace conflict, sharing invaluable insights on how individuals at all levels can enhance their conflict resolution skills. With her extensive knowledge and hands-on experience, Carol brings a wealth of practical strategies to the table, making this episode a must-listen for anyone looking to foster a harmonious work environment. In this insightful discussion, Dr. Mark Costes engages with Carol Bowser, delving into the heart of workplace conflicts and the methodologies of resolving them, particularly when parties harbor diverging viewpoints on justice or fairness within the organization. They explore the proactive measures that can be put in place to prevent conflicts, especially in environments with large employee groups. The discussion furthers into strategies for rapid resolution when disputes inevitably occur, aiming to foster a harmonious workplace environment. A notable point of discussion is the threshold at which mediated disputes escalate to legal cases, and what preventative steps could be taken to avert such escalation. This conversation is especially pertinent to dental office employers as they navigate through performance or cultural issues with employees belonging to protected categories. Carol provides valuable guidance on ensuring that any reprimanding or termination actions taken are within legal and ethical standards, reflecting her extensive experience in employment law and conflict management. This episode is a reservoir of knowledge for employers seeking to enhance their conflict resolution aptitudes while adhering to legal frameworks, ensuring a conducive and respectful work environment for all. To learn more about Carol Bowser and how to equip yourself or your organization with effective conflict management strategies, visit her website at www.conflictmanagementstrategies.com. EPISODE RESOURCES www.conflictmanagementstrategies.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are thrilled to have Steve Steinbrunner with us, a seasoned professional with a rich 25-year history in the dental business realm, now making significant strides at Provide, a forerunner in dental industry finance. With a past filled with distinguished roles at Patterson Dental Supply and Henry Schein Dental, Steve’s journey is as enlightening as it is inspiring. We delve into what sets Provide apart in a sea of financial firms, the captivating journey of Steve into the dental domain, and the present-day fiscal panorama for aspiring dentists eyeing a startup, an acquisition, or a spatial augmentation.  In the heart of our discussion, Steve reveals the distinctive essence of Provide in comparison to other giants in the industry he has associated with over the years. The conversation unfolds the unique approaches that underpin Provide’s success, encapsulating how it has remarkably garnered a substantial share of the dental demographic. The bespoke and streamlined process of working with Provide forms the crux of our conversation, showcasing a seamless journey for dentists seeking financial backing for their ventures. Moreover, the discussion meanders through the dynamics of operating without a physical location, a characteristic that sets Provide apart, and how this virtual model stacks up against other large-scale firms in fostering trust and engagement. The narrative takes a nostalgic turn as Steve reminisces about his enthralling journey into the dental realm, a path laden with learning, growth, and an unwavering passion for dental practice profitability. As we navigate through the current financial landscape, Steve lends invaluable insights for dentists on the brink of initiating a startup, mulling over an acquisition, or envisaging an addition to their existing space. The fiscal considerations and the quest for a trustworthy lender form a crucial part of this dialogue, offering a lucid understanding of the financial horizon awaiting aspiring dental entrepreneurs. Engrossed by the conversation and need a financial ally for your dental venture? Reach out to Steve at https://www.getprovide.com/start/stevesteinbrunner and take the first step toward realizing your dental aspirations. And if you haven’t had enough, make sure to tune in for more insightful discussions on our next episode! EPISODE RESOURCES https://www.getprovide.com/start/stevesteinbrunner https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are joined by the insightful Sydney Robinson, the Executive Director of Operations for DSN (Dental Success Network). In our recurring themed discussions, Sydney brings to the table the trending concerns and inquiries swirling within the DSN community, presenting them to our host, Dr. Mark Costes, for his seasoned take and guidance. Today's questions revolve around internal team realignment and the hurdles of hiring in the contemporary dental practice landscape. The first query Sydney presents stems from a practice owner grappling with the evolving professional inclinations of a trusted office manager. This dedicated individual, initially thriving in their role, now finds the human relations aspect taxing, albeit still shining in other administrative domains. Dr. Costes delves into the nuances of recognizing and realigning the strengths of office personnel to ensure retention, job satisfaction, and operational efficiency. The conversation sheds light on how tweaking roles can foster a more harmonious and productive work environment, all while keeping valued staff within the practice’s fold. Transitioning into the next concern, the spotlight shifts to the common challenges dentistry practice owners face in today's hiring market—more specifically, the ordeal of recruiting and onboarding associates who not only mesh well with the established culture but are also keen on sharing the managerial responsibilities. Dr. Costes and Sydney explore the strategies to identify, entice, and integrate associates who are aligned with the practice’s ethos and long-term vision. The discussion provides a roadmap on how to approach the hiring process strategically to build a cohesive and committed team, imperative for the sustained growth and harmony of the practice. If you're keen on diving deeper into these discussions and accessing a well of resources to navigate the dental industry's complex landscape, consider joining the DSN community. Head over to https://www.dentalsuccessnetwork.com/ to learn more about the Dental Success Network and how it can propel your practice to new heights. Don't miss out on being part of a network that empowers you to tackle the profession's challenges head-on. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes takes us through a riveting presentation from our recent Mastermind event in St. Louis, aptly titled "Clarity Catalyst". Dive deep into the psyche of over-achievers, explore the art of acknowledging achievements, and discover pathways to streamlined decision-making and growth. In this continuation, Dr. Costes explores the critical inquiry of "What do you want and why do you want it?" He urges the audience to delve deep and realign their desires, setting a clear path toward achieving their goals. This section challenges individuals to reflect on their core motivations and how these driving forces shape the trajectory of their success. Moving forward, the conversation shifts to the aspect of collaboration in "Who will help you accomplish it?" Dr. Costes elaborates on the power of collective effort and how fostering beneficial collaborations can significantly propel individuals towards their goals. He presents compelling arguments on why and how to seek and nurture supportive alliances in personal and professional realms. Dr. Costes then presents the notion of setting timelines in "When do you want to accomplish it by?" emphasizing the importance of setting realistic yet challenging deadlines to one's goals. This strategy promotes accountability and a sense of urgency, crucial for maintaining momentum towards achievement. He further delves into the strategy of "Leaning on frameworks when feeling overwhelmed or uncertain on where to start.” Dr. Costes shares actionable advice on identifying and utilizing existing frameworks to guide decision-making and actions, especially during challenging or uncertain times. Lastly, the theme of "Embracing the hate when striving to be the best” is explored. Dr. Costes discusses nurturing resilience, perseverance, and embracing challenges as part of the journey to achieving mastery in one’s field. This final discussion aims to equip individuals with a fortified mindset, ready to face and overcome the hurdles that lie in the path to greatness. If you haven't already, go back and listen to Part 1 of this illuminating discussion to grasp the foundational concepts that lead to these advanced strategies for personal and professional growth. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes takes us through a riveting presentation from our recent Mastermind event in St. Louis, aptly titled "Clarity Catalyst". Dive deep into the psyche of over-achievers, explore the art of acknowledging achievements, and discover pathways to streamlined decision-making and growth. Dr. Costes begins by discussing the intriguing theme of 'Paradox of the Over-Achiever.' This discussion delves into the common traps that high-achievers often find themselves entangled in and provides insightful solutions to navigate through them. Following this, he explores the concept of 'Hedonic Adaptation,' explaining how this psychological response to success and failure plays into the constant strive for more, often leaving individuals in a never-ending loop of dissatisfaction. Dr. Costes then sheds light on some key insights from the book 'Gap and the Gain,' which serves as a crucial guide to understanding how individuals measure achievements and how these measurements reflect on personal and professional growth. This is further expanded upon as he demonstrates the idea of 'Measuring the Gap versus the Gain,' comparing the benefits and setbacks of focusing on what's lacking versus acknowledging what's achieved. This comparison illuminates the importance of a positive perspective in assessing personal and professional milestones. Concluding this segment, Dr. Costes transitions into a significant metaphor from martial arts, illustrating common themes from transitioning 'from white belt to black belts.' This analogy beautifully showcases how clear, streamlined decision-making can significantly impact growth and expansion. Dr. Costes emphasizes the transformative journey individuals undergo as they progress through stages of mastery in their respective fields. Stay tuned for tomorrow's episode where Dr. Costes further elaborates on aligning one's desires, collaborations, and strategies to attain unparalleled mastery in your endeavors. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the pleasure of hosting David Lord, the EVP and General Manager of Nexa & Strike Healthcare. David has played a pivotal role in steering Nexa towards new horizons by broadening services and enhancing patient as well as client experiences since his onboard in 2022. Residing in the beautiful Park City, UT with his family, David is a fervent lover of the great outdoors. In this interview with David Lord, we delved into the rich history of Nexa, exploring its evolution and how it has grown to become a significant player in the healthcare sector. David shared insights about Nexa's geographical footprint and company size, shedding light on where Nexa operates and the extent of its reach. A fascinating part of our conversation revolved around what the customer experience is like when a patient calls into a dentistry and connects with Nexa instead; illustrating the seamless integration and the professional handling that eases patient interactions. David unveiled what sets Nexa apart from other competing entities, highlighting their top-notch process that ensures unparalleled service quality. We also had a chance to dive into the marketing philosophy of Nexa, showcasing how their unique approach in marketing has been instrumental in creating a strong and reputable brand. To learn more about how Nexa & Strike Healthcare is revolutionizing patient and client experiences in the healthcare sector, be sure to check them out at www.Strikehealthcare.com. EPISODE RESOURCES www.Strikehealthcare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we explore the world of dentistry and entrepreneurship with Dr. Jack Bayramyan. As the co-founder of Optimize Practice Services, Dr. Jack stands at the forefront of a new wave of dental support organizations. He fervently believes in crafting a strategic blueprint for growth, ensuring that dental professionals aren't merely reacting to circumstances but are proactively setting the stage for future successes, reduced stress, and optimized financial outcomes. For many fee-for-service business proprietors, the idea of amplifying their business to churn out millions annually, and then positioning it for a sale worth many times more, seems more fantasy than fact. But for Dr. Jack, this wasn't just a fleeting aspiration. It was this very vision that fueled his journey from a hands-on dentist to a formidable leader and investor in his practice. And he didn't stop there. He expanded and scaled his dental practice, pushing boundaries and shattering his own expectations. During our deep dive with Dr. Jack, we discussed: Strategies to consistently access capital for growing one's practice. The intrinsic motivation that prevents retirement and drives continuous growth and passion. A peek into Dr. Jack's inspiring book "Extraction," where he unveils his personal journey, detailing the transition from hands-on dentistry to exponential growth. He generously shares a formula that any small business owner can adopt to actualize their expansion dreams. To gain insights or to get in touch with Dr. Jack Bayramyan and learn about the incredible work he's been doing, visit https://optimizeps.com. EPISODE RESOURCES https://optimizeps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve deep with Justin Marti, an accomplished entrepreneur and attorney with a compelling journey. He not only co-founded a dental services organization (DSO) in 2006 and scaled it to 45 locations across four states but also sold it successfully in a private equity deal by 2018. But Justin's story doesn't end there. Shifting gears, he ventured into the legal realm, specializing in healthcare and business, particularly focusing on dental practice transitions. His unique blend of experience gives him an unparalleled vantage point: he doesn't just think like an attorney; he understands the nuances of a practice owner. Over the years, he's played pivotal roles in numerous healthcare M&A transactions, designed intricate corporate frameworks, and has been a trusted negotiator for myriad agreements catering to healthcare providers and executives. In Justin's words, he's more of an “advisor first, attorney second.” During our enlightening conversation, we touched upon: The unexpected twists and turns when searching for the right partner or buyer during dental group transitions. The art and science of EBITDA multiple negotiations. The elements that magnetize a dental practice to private equity. For those keen on understanding the nuances of dental practice transitions or seeking seasoned guidance, Justin Marti is your go-to. Connect with him and his proficient team at  www.martilawgroup.com. EPISODE RESOURCES www.martilawgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our exploration of the innovative world of BoomCloud, a transformative dental software company. Join us as we delve into the dynamic perspectives of Jordon Comstock, the CEO of BoomCloud, and Dustin Kenyon, the Chief Revenue Officer of BoomCloud. Jordon Comstock's journey began as a dental lab technician, eventually propelling him to manage Salt Lake Dental Lab for seven fruitful years. His mastery in managing business operations, establishing sales and marketing departments from scratch, and crafting robust financial systems led him to his passion for UX design, digital marketing, SEO, PPC, and growth entrepreneurship in the SaaS and sales sector. As the visionary behind BoomCloud, Jordon's platform empowers dental practices to create in-house membership programs, fostering independence from dental insurance while augmenting patient retention and case acceptance. Dustin Kenyon brings nearly two decades of expertise as a Sales and Ops Executive. His extensive achievements include successful SaaS company exits, founding "Kaptain" - a Start-Up Consulting Agency for Tech Founders, and co-founding "BootStrapped" - a Founders Financial Education Roundtable. Beyond his professional accomplishments, Dustin's passions encompass family travel and a love for tech start-ups and creative pursuits like music, writing, composing, drawing, and painting. Part 2 delves deeper into the strategies of scaling and defines the summit of business growth. Uncover the levers that define your basecamps, the art of finding the right team members for scaling, and the responsibility of utilizing data to make informed decisions. The conversation also unveils BoomCloud's vision of becoming "Revenue as a Service" by creating revenue funnels and helping practices identify patient personas through their innovative systems. For a deeper dive into the groundbreaking work of BoomCloud and their impact on the dental landscape, connect with them at BoomCloudapps.com. If you missed Part 1, make sure to go back and check it out to get the full picture of this conversation with Jordon Comstock and Dustin Kenyon. EPISODE RESOURCES BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into the innovative world of BoomCloud, a transformative dental software company. Join us as we explore the dynamic perspectives of Jordon Comstock, the CEO of BoomCloud, and Dustin Kenyon, the Chief Revenue Officer of BoomCloud. Jordon Comstock's journey began as a dental lab technician, eventually propelling him to manage Salt Lake Dental Lab for seven fruitful years. His mastery in managing business operations, establishing sales and marketing departments from scratch, and crafting robust financial systems led him to his passion for UX design, digital marketing, SEO, PPC, and growth entrepreneurship in the SaaS and sales sector. As the visionary behind BoomCloud, Jordon's platform empowers dental practices to create in-house membership programs, fostering independence from dental insurance while augmenting patient retention and case acceptance. Dustin Kenyon brings nearly two decades of expertise as a Sales and Ops Executive. His extensive achievements include successful SaaS company exits, founding "Kaptain" - a Start-Up Consulting Agency for Tech Founders, and co-founding "BootStrapped" - a Founders Financial Education Roundtable. Beyond his professional accomplishments, Dustin's passions encompass family travel and a love for tech start-ups and creative pursuits like music, writing, composing, drawing, and painting. In Part 1 of this insightful interview, we dive into BoomCloud's essence and the beneficiaries of its innovative offerings. Jordon and Dustin share their inspiring journeys, reflecting on Bootstrap/Kaptain sessions and the power of community interactions. Discover the scaling philosophy akin to conquering Mount Everest, where goals become checkpoints measured against key performance indicators (KPIs). For a deeper dive into the groundbreaking work of BoomCloud and their impact on the dental landscape, connect with them at BoomCloudapps.com. Stay tuned for Part 2 tomorrow, where we'll continue this conversation with Jordon Comstock and Dustin Kenyon. EPISODE RESOURCES BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the pleasure of delving into the world of dentistry with a twist. We’re joined by Dr. Jill Wade, a dentist who not only excels in her profession but also views it through a unique lens, integrating a deep understanding of overall health with dental care. Dr. Jill Wade is not your average dentist. She stands out with her innovative approach, centering her practices around prevention, always aiming to lead and push the boundaries of conventional dentistry. At the heart of her mission is an insatiable passion for educating others. She firmly believes, and rightly so, that optimal oral health plays an indispensable role in our overall health and wellness. It's not just about having a beautiful smile; it's about understanding what that smile tells us about our body's health. This perspective has led to the inception of the "Smile with Heart" program. Pioneering in its approach, this program stands as the first to co-manage patients by collaborating with other health professionals, employing diagnostics and blood work. Through this holistic view, Dr. Wade and her team aim to uncover the often subtle, yet crucial connections between the mouth and overall health. By identifying these nuances, they can pinpoint the root causes of inflammation, providing a fuller picture of a patient's health. Our conversation starts by exploring Dr. Wade's background, leading us through the pivotal moments and experiences that shaped her current practice. We delve into the influences and inspirations that directed Jill towards this unique path. Who were the key players, and what moments stoked her interest in the oral-systemic connection? It's a fascinating journey that highlights the confluence of personal experiences and professional insights. From understanding the origin, we transition into discussing how Dr. Wade integrated this philosophy into her practice. Implementing change is never easy, so how did she ensure that her team was on board? And once the team was aligned, how did she get her associates to not only understand but also passionately advocate for this approach? Navigating through the conversation, we uncover the nuts and bolts of Dr. Wade's practices. She delves into the specifics of the protocols they follow, the testing they utilize, and how they go about educating their patients. But the journey doesn't end with diagnosis. Once the lab results and radiologist reports are in, what's next? Dr. Wade provides a glimpse into the diverse treatment protocols employed in her office, tailoring each approach to the diagnosis at hand. This episode offers an enlightening perspective on dentistry, breaking the boundaries of what we traditionally expect. Dr. Jill Wade exemplifies how the world of dental care is evolving, urging us to see our oral health as a vital component of our overall well-being. To learn more about Dr. Jill Wade's groundbreaking work or to schedule a consultation, visit her at www.stonebriarsmiledesign.com. EPISODE RESOURCES www.stonebriarsmiledesign.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are thrilled to welcome Dr. Rania Saleh, a trailblazing entrepreneur in the field of dentistry and the co-founder of Oryx Dental, a prominent cloud-based dental management software company. Dr. Saleh's remarkable journey from a Doctorate in Dental Surgery in 2003 to the forefront of dental software innovation showcases her unwavering dedication and fusion of creativity and science. Dr. Rania Saleh's story is one of transformation and innovation. With a foundation in dental education and practice, she furthered her expertise through advanced training at McGill University and the prestigious Kois Institute. However, her journey began with aspirations of becoming an architect. Hailing from war-torn Lebanon, she navigated a path that led her from architectural dreams to becoming a successful dentist and ultimately to the realm of software development. Our conversation with Dr. Saleh centers around her groundbreaking venture, Oryx Dental. She takes us through the intriguing origins of Oryx Dental and how it evolved into a leading cloud-based dental management software company. We delve into the significance of surveys and case acceptance in the realm of dentistry, discussing how they contribute to enhancing patient care and overall practice efficiency. One of the highlights of our conversation is Dr. Saleh's exploration of what sets Oryx Dental apart. With an emphasis on leveraging Artificial Intelligence (AI), Oryx Dental introduces innovation that streamlines processes, elevates patient experiences, and empowers dental practices to thrive in a technologically advanced landscape. Switching practice management software is a significant decision for any dental practice, and Dr. Saleh provides insights into the training and transition process for dental practice teams considering Oryx Dental. She sheds light on the seamless integration and the comprehensive support provided to ensure a smooth transition and optimized utilization of the software's capabilities. Ever wondered what a day in the life of a software CEO looks like? Dr. Saleh provides a fascinating glimpse into the responsibilities and dynamics of her role, offering a perspective that bridges the world of dentistry and cutting-edge technology. Our conversation culminates with a deep dive into the customer experience with Oryx Dental. Dr. Saleh shares how patient care remains at the core of Oryx Dental's mission, and the software's impact on patient satisfaction and practice success. To learn more about Oryx Dental and the revolutionary contributions it brings to the dental industry, visit oryxdentalsoftware.com. EPISODE RESOURCES oryxdentalsoftware.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the privilege of sitting down with Jaime Staley, a Partner, virtual CFO, and CPA with a focus on enhancing growth and profitability for service-based business owners. Jaime's extensive experience and expertise make her an invaluable resource for gaining insights into business tips and growth strategies. She joins us to share her well-rounded sustainable approach that can significantly improve the lives of business owners. Throughout the episode, you'll discover how accounting impacts businesses and how leveraging numbers can drive revenue and enhance business value. Jaime Staley's journey is a testament to her dedication and passion for helping businesses thrive. As a vCFO, CPA, and partner in a growing business, Jaime has garnered profound insights into the intricacies of financial management. Her more than a decade of experience in working with dental practice owners has equipped her with a unique perspective on aligning accounting practices with business growth. During our conversation, we dive into the world of finance and accounting, starting with how Jaime's own career journey led her to establish her firm. Demystifying the role of a CFO, Jaime sheds light on how a CFO's responsibilities differ in the accounting realm. We explore the challenges businesses face when they aspire to scale beyond their current capabilities. Jaime shares her expertise on steering these conversations to ensure that growth is not only ambitious but also aligned with the business's readiness. One of Jaime's core passions lies in helping dentists comprehend the intricacies of finances and accounting. Her insights into the inner workings of dental practices empower dentists to make informed decisions and gain better control over their practices' financial aspects. As we progress through the conversation, we touch upon strategies for effectively reducing tax liability and minimizing tax amounts legally. Jaime's insights into tax planning offer valuable guidance for businesses seeking to optimize their financial health. Hiring a professional CPA can be a game-changer for businesses, and Jaime provides practical advice on what to look for when considering this crucial step. We also delve into the significance of creating a well-defined plan for debt repayment, discussing the merits of aggressive versus gradual debt reduction. Today's episode is brimming with actionable insights and expert guidance from Jaime Staley. Her expertise, particularly in the realm of dental practices, offers a fresh perspective on accounting and financial management. So, if you're seeking to gain a better understanding of how finance impacts your business and how you can strategically leverage numbers to enhance growth, this episode is a must-listen. To connect with Jaime and tap into her wealth of knowledge, make sure to reach out to her at pjscpas.com. EPISODE RESOURCES https://pjscpas.com/dental-cpa https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we sit down with Chad Widensky, the dynamic Chief Revenue Officer at Provide. Chad's journey began as a Regional Director of Practice Finance for the Northeast in March 2019, and after demonstrating his unparalleled expertise in practice finance, spanning over 13 years, he was elevated to his current pivotal role in 2022. A proud Boston University graduate with a BS in Political Science and Philosophy, Chad now leads with a focus on driving loan volume and revenue growth across multiple teams. Our conversation dives deep into the nuances of the FinTech industry. Chad draws comparisons between traditional banking institutions and innovative FinTech companies like Provide. What sets them apart? It's not just the software; it's the entire experience, devoid of layers of bureaucracy. Chad recalls his extensive decade-long experience with larger institutions and how it helped him shape and refine the consultative approach he brings to Provide. One of the stand-out moments from the discussion is the emphasis on technology and people. As Chad mentions, technology can streamline processes, but it's the human touch that truly transforms a client's experience. The recent shift in Provide's mission statement—from emphasizing technology first to highlighting the importance of great people backed by innovative technology—is a testament to that belief. Chad sheds light on the internal dynamics at Provide, emphasizing real-time communication tools like Slack and the collaborative ethos it brings, bridging the gap between sales teams and underwriters. He also proudly shares the company's meteoric rise as the second-largest lender in the dental lending space. The conversation then pivots to Chad's unique role as Chief Revenue Officer—a title that might be new to many. Beyond driving revenue, Chad's role encompasses strategy, system development, product delivery, and ensuring that clients, especially healthcare professionals, have a seamless and positive experience with Provide. As the episode wraps up, we get a snapshot of how Provide's reach is expanding across the United States with a strong team of dedicated representatives, and a hint at an intriguing SBA product that's on the horizon. If you've ever been curious about the world of FinTech, or are a professional in the healthcare domain seeking a financial partner that prioritizes both technology and personal touch, this episode is a must-listen. Dive in, get inspired, and discover the future of practice finance with Provide and Chad Widensky! EPISODE RESOURCES www.getprovide.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, Mark and Sydney Robinson delve into the common themes and most engaging posts within the Dental Success Network (DSN) community. They offer their insights and advice on various challenges faced by dental practice owners and managers. Motivating Team to Schedule for Production Goals Mark and Sydney discuss a post about motivating the front office to consistently schedule to production goals. They explore the concept of fear among staff due to being short-staffed and the importance of addressing it. Mark emphasizes the need for setting clear goals, benchmarks, and a robust process for scheduling. Sydney adds insights about efficient communication and adapting scheduling based on available staff. Rewarding Loyalty and Key Players Mark and Sydney tackle the question of how to reward loyalty and recognize key team members without unsustainable raises. They emphasize the importance of performance-based raises and bonuses over automatic, time-based raises. Sydney suggests using a tiered model and understanding team members' motivations beyond just monetary rewards. Mark highlights the significance of culture, growth opportunities, and continual education in retaining team members. Conclusion: Mark and Sydney wrap up the episode by encouraging listeners to explore the resources available within the Dental Success Network and highlighting the group's supportive and positive environment. This episode provides valuable insights for dental practice owners and managers, addressing common challenges they face in team motivation, retention, and scheduling for production goals. Mark and Sydney's thoughtful advice and real-world examples make this a must-listen for anyone in the dental industry looking to enhance their practice's success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are joined by a remarkable entrepreneur who has reshaped the dental landscape with her unwavering dedication to helping dental practices thrive in the realm of PPO negotiations. Shelley DeGroff, the founder and CEO of PPO Advisors, has an inspiring journey that stems from her experience in a dental office, and she recognized a pressing need for fair deals from PPOs. Shelley's story is one of unexpected entrepreneurship. As an office manager for a private dental practice, she dived into the intricate world of PPO contracts, gaining an in-depth understanding of the dynamics that can significantly impact practice revenues. When she successfully negotiated better terms for her own office, revenues soared. Recognizing the widespread demand for her expertise, Shelley founded PPO Advisors in 2013, marking the beginning of her mission to empower dental practices with the tools to negotiate better PPO contracts. Hailing from a rural background in Nebraska, Shelley's journey has been marked by her unwavering work ethic and an integrity-based approach to business. Her commitment to leveling the playing field for her clients, allowing them to work smarter and amplify profits, showcases her dedication to driving positive change within the dental industry. During our conversation with Shelley, we delve into intriguing topics that shed light on the crucial aspects of PPO negotiations. We explore the concept of umbrella networks and whether PPO Advisors accepts them, shedding light on the complexities that dental practices navigate. Fee schedules and time frames also come under discussion, providing valuable insights into the meticulous work that goes into optimizing PPO contracts. One of the highlights of our conversation is Shelley's wisdom on reducing dependence on PPOs and identifying the thresholds for maintaining a healthy balance. Her expertise empowers dental practitioners to make informed decisions that align with their growth strategies. As a pioneering force in the industry, Shelley has nurtured PPO Advisors into a success that is propelled by a dedicated team. We gain insights into the growth journey of her team, the turnaround time to onboard clients, and what truly sets PPO Advisors apart from competitors. To connect with Shelley DeGroff and explore how PPO Advisors can transform your dental practice's PPO negotiations, visit https://ppoadvisors.com/. EPISODE RESOURCES ppoadvisors.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we delve into the recent significant surge in interest rates and its repercussions on various sectors, notably dentistry. We discuss how, in times of low-interest rates pre-COVID and post-pandemic, private equity groups capitalized by leveraging businesses with debt. This strategy fueled the quick aggregation of dental practices. However, the current upswing in interest rates has put enterprises, particularly those supported by private equity, in a challenging position. Many of these firms are now re-evaluating their previous aggressive acquisition methods, shifting their focus from a pure aggregation model to an operation-centric model. This transition is evident in the increasing workout activities. Furthermore, we highlight a case of a private equity-backed regional DSO on the East Coast, where the lender's reduction in the debt to EBITDA multiple translated to a $30 million decrease in available debt funding. As the market evolves, our conversation underscores the importance for sellers and equity rollers to vet their buyers meticulously. This includes understanding the buyer's capital structure, debt setup, and operational history to safeguard the equity aspect of any transaction. Finally, we emphasize the need to distinguish between mere aggregators and genuine operators in the industry. The "Scaling from Clinician to CEO" event will take place in Scottsdale at the Phoenician from October 11th-13th. Designed for those with one to five dental practices, the event provides insights on transitioning from a clinical role to a CEO position. Topics will address systematization, legal challenges, attracting associates, and appropriate bank funding. Prioritizing hands-on learning and actionable insights, the sessions are tailored for those aiming to expand and navigate the intricacies of dental business growth. Registration is capped at 150 participants to ensure an intimate learning environment. The emphasis is on the rising challenges of running small dental businesses and the advantages of evolving into a group practice model.   Group Practice Accelerator Podcast: https://app.resonaterecordings.com/hosting/group-practice-accelerator Our SFC2CEO Event Link: https://www.polarishealthcarepartners.com/scaling-from-clinician-to-ceo To Download the SFC2CEO agenda: https://14514098.fs1.hubspotusercontent-na1.net/hubfs/14514098/C2C_Agenda_08292023.pdf EPISODE RESOURCES https://www.polarishealthcarepartners.com/scaling-from-clinician-to-ceo https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve deep into the intricacies of the dental industry, exploring the challenges and opportunities that lie therein. Guiding us through this journey is Justin Ditkofsky, the visionary force behind WeCare Practice Advisors. As we navigate this conversation, we'll uncover the pivotal role WeCare plays in sculpting the success of dental businesses across North America. Justin Ditkofsky, the Founder and CEO of WeCare Practice Advisors. Over the past decade, Justin has woven an intricate tapestry of experience, not just in dentistry, but also in realms of private equity, venture capital, technology, and real estate development. It's this rich mosaic of knowledge that has shaped him into a beacon for dental professionals, both in Canada and the United States. Whether it's a startup or an established dental practice looking to expand, relocate, or even navigate a lease negotiation, Justin’s insights have become invaluable. Beyond the world of dentistry, his influence is felt in the tech sector as an Advisor to Rhenti and in the myriad real estate development projects he passionately engages with. In our riveting dialogue, Justin paints a vivid picture of what an ideal partnership between WeCare and dental professionals looks like. He helps us understand the symphony of factors that dictate when and how a dental entity should engage with WeCare, ensuring an orchestra of success. We traverse the broad avenues of the commercial real estate landscape, understanding its nuances, its quirks, and its profound impact on businesses, especially in the dental domain. Justin then brings us into the protective embrace of WeCare's in-house legal sanctum, revealing how their legal maestros work tirelessly to ensure the best outcomes for clients. And as we journey across the nation, we learn about WeCare’s expansive footprint, a mark of trust and excellence that stretches across all 50 states. We also delve into the unique opportunities that beckon dental practice owners, especially as they stand on the cusp of pivotal moments, like the end of a lease. Connect with the experts at WeCare. Begin your journey today by visiting drwecare.com. EPISODE RESOURCES drwecare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast