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The AI in Business Podcast Profile

The AI in Business Podcast

English, Technology, 1 season, 839 episodes, 1 day, 5 hours, 30 minutes
About
Learn what's possible - and what's working - with artificial intelligence in the enterprise. Each week, Emerj founder Daniel Faggella interviews top AI and machine learning-focused executives and researchers in sectors like Pharma, Banking, Retail, Defense, and more. Discover trends, learn about what's working now, and learn how to adapt and thrive in an era of AI disruption. Be sure to subscribe to 'AI in Industry.'
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Driving Efficiencies Across the Life Sciences Value Chain with AI in Drug Development - with Nishtha Jain of Takeda

Today’s guest is Nishtha Jain, Head of Innovation and Digital Technology at Takeda Pharmaceuticals. Her role expands across Global R&D Quality in driving digital and data initiatives from concept to execution, leveraging emerging technologies and design principles. She joins us on the podcast today to talk about the efficiencies that AI can drive in the drug development space and how that benefits the entire value chain in life sciences. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
7/9/202426 minutes, 41 seconds
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A “Compassionate” Approach to Credit Data - with Prasanna Dhore of Fiserv

Today’s guest is Prasanna Dhore, Chief Data Officer at Fiserv and President of Data Commerce Solutions. Prasanna joins us on the program today to discuss credit challenges for those in the “invisible” category, including lack of awareness and information asymmetry, and what AI can do to bring these folks in from the cold. Later in the episode, Prasanna touches on the essentials for predicting creditworthiness using new data sources like cell phone records and rental payments. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
7/4/202429 minutes, 29 seconds
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Imagining a GenAI-Driven Law Firm - with Barclay Blair of DLA Piper

Today’s guest is Barclay Blair, Senior Managing Director of AI Product Innovation at DLA Piper. DLA Piper. DLA Piper is among the world’s leading law firms, and as you’ll be able to tell from Bennet and Danny’s input today, they have some fascinating use cases at the cutting edge of AI applications in the legal realm. Barclay joins us on the program to help us imagine what the Gen-AI-driven law firm of the future will look like and what law firms and their leadership will need to know to navigate the challenges therein. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/25/202425 minutes, 21 seconds
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Driving SMB Solutions with AI - with Matt Madrigal of Google

Today’s guest is Matt Madrigal, Vice President and General Manager of Merchant Shopping at Google. Matt returns to the program today to talk about data-based solutions for SMB retail challenges surrounding product imagery and translating brick-and-mortar customer experiences to the digital world. Throughout the episode, Matt pulls apart what small businesses will need to take advantage of the growing microservices market as generative AI tools become more commodifiable. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/18/202413 minutes, 9 seconds
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Leveraging the Democratization of Data to Solve Workforce Challenges in Field Services - with Scot Burdette of ABB

Today’s guest is Scot Burdette, Global Division CIO for Measurement and Analytics at ABB. ABB is an electrical equipment manufacturer based in Sweden that specializes in industrial automation, robotics, as well as power generation, transmission, and distribution. Scot joins us on the program to talk about the unique challenges to field service teams that are making AI increasingly relevant in B2B workflows, with many parallels to the developments we’ve seen in their B2C counterparts. Throughout the episode, Scot lays out a vision for the future of AI in field services, particularly for addressing workforce challenges and retaining subject matter expertise in the organization through retirement waves and talent shortages. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
6/13/202416 minutes, 23 seconds
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Balancing Infrastructure and Data Management in Financial Services - with Sheri Crawford of Scotiabank

Today’s guest is Sheri Crawford, Director of Data Governance at Scotiabank. Sheri joins us on the program today to discuss the biggest challenges for data management teams to drive the systems and the infrastructure necessary to capitalize on new data-heavy emerging use cases in generative AI. Throughout the episode, Sheri gives business leaders in financial services and beyond actionable insights into balancing consumer needs with infrastructure changes in the digital transformation process. Today’s episode is sponsored by MinIO. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
6/12/202416 minutes, 49 seconds
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Lessons from Retail Banking on Data Solutions for Structuring Insurance Data - with Ermir Qeli of Swiss Re

Today’s guest is Ermir Qeli, Head of Data Science in AI at Swiss Re. Ermir joins us on the program to talk about the array of challenges facing insurance leaders at this stage of AI adoption across the sector and how the pace for which is marked by the fundamentally unstructured data at the heart of insurance tech stacks. Throughout the episode, Ermir offers his perspective on scaling systems dealing with these and similar issues, offering numerous use cases in generative AI and beyond to assist in these processes along the way. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
6/11/202418 minutes, 39 seconds
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Developing Enterprise AI for Humans - with Carm Taglienti of Insight

Today’s guest is Carm Taglienti, Chief Data Officer at Insight. Insight is a leading IT solutions provider that specializes in streamlining enterprise data infrastructure. Carm returns to the program to advise business leaders on the importance of keeping humans in the loop for AI development and what human-centered company cultures look like when they’re effectively leveraging the latest data tools. Throughout the episode, Carm lays out specific criteria and projected outcomes for driving AI adoptions in the workplace that drive productivity gains by building trust across the enterprise. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
6/5/202418 minutes, 17 seconds
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Decreasing Diesel and Social Risk in Logistics - with Tomas Ohlson of Einride

Today’s guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehicles are streamlining inefficiencies in logistics workflows and providing cost reductions in everything from energy use to inventory prediction. Later, they explore how an automation-first approach is giving us a new perspective on the best places for human judgment in supervising supply chains. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/4/202414 minutes, 22 seconds
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Data Governance and Legacy Tech Stack Challenges in Heavy Industry - with Rupam Baijal of Algoma Steel

Today’s guest is Rupam Baijal, Director of Procurement at Algoma Steel. Algoma is a fully integrated steel producer based in Ontario that sells hot and cold rolled steel products, including sheet and plate. Rupam joins us on the program to talk about legacy data challenges in extractive industries and the need for digital transformation across the sector. Throughout the episode, Rupam measures the expertise gap between data science vendors and heavy industry subject matter experts and explains why it hinders collaboration. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/30/202419 minutes, 16 seconds
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Fighting First Party Fraud and Chargebacks in e-Commerce - with Jeff Otto of Riskified

Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why both chargebacks and first-party fraud are on the increase. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/29/202426 minutes, 54 seconds
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Deploying AI in Healthcare and Life Sciences with Dr. Milind Sawant of Siemens Healthineers

Today’s guest is Dr. Milind Sawant, Founder and Lead of the AI/ML & DFSS Centre of Excellence at Siemens Healthineers. Dr. Sawant joins us in today’s program to talk about the top impediments to developing and deploying AI in any organization and avoiding the typical mistakes that life sciences and healthcare firms tend to make in the process. Later in the program, Dr. Sawant talks about the enormous changes that AI capabilities are bringing to diagnostics workflows and what the future of these industries will look like as these changes become more commonplace. This episode is sponsored by iMerit. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/28/202416 minutes, 45 seconds
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Fostering Responsible AI Outcomes through Operations and Developer Workflows - with Ranjan Sinha of IBM

Today’s guest is Ranjan Sinha, IBM Fellow, Vice President and Chief Technology Officer of WatsonX and IBM Research AI. Ranjan joins us on today’s program to discuss driving responsible AI and data governance practices through corporate operations. Throughout the episode, Ranjan highlights challenges and novel approaches for operationalizing AI with confidence and trust, emphasizing the importance of end-to-end lifecycle tracking, automated processes, and scalability. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/25/202418 minutes, 17 seconds
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The Importance of Tribal Knowledge for the Success of AI Adoptions - with Edwin Pahk of Aquant

Today’s guest is Edwin Pahk, Senior Vice President of Customer Success and Customer Pre-sales at Aquant. Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Edwin joins us on today’s show to talk about how AI can help service industries retain their organizational knowledge – or tribal knowledge, as it gets called – in the face of turnover and other expertise challenges. Throughout the episode, Edwin emphasizes the importance of personalization on both sides of B2B workflows and how these same tools can often enhance the work-life experiences of subject matter experts across workflows. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/23/202430 minutes, 58 seconds
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Driving Innovation and Clean Data in Finserv Information Flows - with Hossein Zahed of Capital One

Today’s guest is Hossein Zahed, Senior Director of Data Science and Machine Learning at Capital One. Hossein joins us on today’s program to talk about the value that financial leaders tend to misplace in emerging generative AI systems. Where many managers place too much stock in customer-facing applications, Hossein insists it’s ‘behind the curtain’ that the true ROI of generative AI can be found. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
5/22/202414 minutes, 24 seconds
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Targeting Providers through Omnichannel Marketing and Patient Personalization - with Tom Hayes and Gareth Dabbs of IQVIA

Today’s guests are Tom Hayes and Gareth Dabbs, Senior Director of Product Strategy & Commercialization and Global Technology Product Strategy Lead at IQVIA, respectively. In today’s episode, they come to share two use cases helping to drive quality patient experiences between healthcare and insurance workflows. The first focuses on optimizing omnichannel marketing for compliance. The second use case centers on building trust and value in caretaker support systems through personalized insights. If you’ve enjoyed or benefited from some of the insights in this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
5/21/202426 minutes, 11 seconds
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Setting Strong Foundations for Modernization in the Era of Everything AI - with Carm Taglienti of Insight

Today’s guest is Carm Taglienti, Chief Data Officer at Insight, a leading IT solutions provider that specializes in streamlining enterprise data infrastructure. Carm joins us on today’s program to advise business leaders across industries on best strategies for AI adoption teams in picking the right tools and technological approaches for driving digital transformation across the enterprise. Throughout the episode, Carm details at length the features and ingredients of robust systems focused on serving organizational goals efficiently. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/15/202414 minutes, 3 seconds
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Leveled Approaches to AI for Asset Management Challenges - with Aman Thind of State Street

Today’s guest is Aman Thind, Chief Architect at State Street. He joins us in the program today to talk about practical applications of AI across asset management workflows and what advanced generative technologies will mean for the sector in the long term. Throughout the program, Aman makes a finer point about the possibilities for content generation, administration, and data governance as these technologies advance in the coming years. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/14/202419 minutes, 42 seconds
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The Market and Tech Forces Shaping the Future of Software Development - with Tsavo Knott of Pieces

Today’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo returns to the program with Emerj CEO and Head of Research Daniel Faggella for the second in a special two-part conversation on the challenge for software developers as generative AI drives greater heights in computing power and enterprise infrastructure. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/11/202417 minutes, 32 seconds
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Transforming the Enterprise-Level Customer Experience with AI - with Jason Aubee of TechSee

Today’s guest is Jason Aubee, Senior Vice President of Sales at TechSee. TechSee is a software company that develops visually-driven solutions for customer experience workflows. Jason joins us on the program to talk about the value that can be unlocked in call centers and other service environments when we move away from audio-exclusive communication channels. Later in the program, he explains at length the wealth of data and customer insights that these approaches can unlock. This episode is sponsored by TechSee. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/10/202423 minutes, 40 seconds
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Driving AI Adoption in Insurance - with Ryann Foelker of American Family Insurance Group

Today’s guest is Ryann Foelker, Strategy Director at American Family Insurance Group. American Family Insurance Group is a private mutual company that provides property, casualty, auto, commercial, life, and health insurance. They also offer homeowners coverage and retirement planning products. Ryann joins Emerj CEO and Head of Research Daniel Faggella for a wide-ranging conversation covering AI adoption throughout the insurance industry. Together, the pair peruse potential use cases and the importance of a cross-functional team with deep industry expertise to drive successful AI solutions. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/9/202424 minutes, 11 seconds
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Essentials for AI Infrastructure and Object-Based Storage for Enterprises - with Anand Babu Periasamy of MinIO

Today’s guest is Anand Babu Periasamy, Co-founder & Co-CEO of MinIO, Inc. MinIO is a software company that develops High-Performance Object Storage systems that are API compatible with the Amazon S3 cloud storage service. Anand joins us on today’s podcast to discuss opportunities for IT and infrastructure leaders to scale AI across the enterprise. Throughout the episode, Anand explains at length what he sees as the critical ingredients for ensuring sustainable growth in infrastructure systems and the advantages of object storage regardless of industrial sector. This episode is sponsored by MinIO. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
5/8/202426 minutes, 50 seconds
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Driving Responsible AI Approaches Through Executive Buy-In - with Steve Astorino of IBM

Today’s guest is Steve Astorino, General Manager of Product Development, Data, AI & Sustainability and Canada Lab Director at IBM. Steve returns to the program to discuss the biggest challenges in establishing ethical AI practices from an infrastructure standpoint. Throughout the episode, He offers advice to leaders across industries for winning executive buy-in for responsible AI practices. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
5/7/202418 minutes, 8 seconds
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AI and the Future of the ‘Enterprise Deep State’ - with Alan Boehme of H&M

Today’s guest is Alan Boehme, Former Chief Technology Officer at H&M. Alan has also served at a number of Fortune 500 companies, assisting them through their digital transformations, including Coca-Cola and Procter & Gamble. Alan returns to the program today to discuss his pet peeves regarding the ‘Enterprise Deep State’ – or what he sees as those forces inside the modern-day American corporation that enforces a status quo that will always keep an organization from its true innovative potential. Later, he explains why AI capabilities will help reveal the ‘deep state’ inside every organization, hopefully rendering them a permanent place in the history books. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/30/202425 minutes, 13 seconds
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Automation and Augmentation in Development Tools - with Tsavo Knott of Pieces

Today’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo joins Emerj CEO and Head of Research Daniel Faggella for the first in a special two-part conversation on the challenge for software developers as GenAI drives greater heights in computing power and enterprise infrastructure. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/27/202417 minutes, 51 seconds
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Driving Partnerships and Prioritization Strategies for AI in Financial Services - with Julie Winkler of CME Group

Today’s guest is Julie Winkler, Chief Commercial Officer of the CME Group. CME Group is a Chicago-based financial services firm that operates derivative exchanges including the Chicago Mercantile Exchange and Chicago Board of Trade. Julie joins Emerj CEO and Head of Research Daniel Faggella on today’s program to pull apart new trends in AI adoption for financial services with a focus on data and security challenges. Later in the program, she offers strategic advice on prioritizing different AI initiatives in the enterprise and subsequent lessons for leadership. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/25/202426 minutes, 9 seconds
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Tracing AI and Natural Language Processing’s Journey to the Mainstream - with Matt Berseth of NLP Logix

Today’s guest is Matt Berseth, Co-founder and Chief Information Officer of NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Matt joins us on today’s program to talk about the last decade in AI development and how natural language processing became such a central driver of adoption for so many industries over that period. This episode is sponsored by NLP Logix. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
4/24/202423 minutes, 2 seconds
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Solving Human Resource and Client Services Challenges with AI - with Bill Armstrong of Moss Adams

Today’s guest is Bill Armstrong, Chief Innovation Officer at Moss Adams. Moss Adams is one of the 15 largest public accounting firms in the US, providing accounting, tax, and consulting services to public and private middle-market enterprises across industries. Bill joins Emerj Senior Editor Matthew DeMello on today’s program to discuss the impact of AI on hiring practices and what the future of human resources departments will look like as these technologies become more commonplace in every kind of enterprise. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
4/23/202424 minutes, 13 seconds
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Guidance for Procurement Leaders in Recovering Supply Chains - with Edmund Zagorin of Arkestro and Len DeCandia of Johnson & Johnson

Today’s guests are Arkestro Founder & Chief Strategy Officer Edmund Zagorin and Johnson & Johnson Chief Procurement Officer Len DeCandia. Arkestro is an AI-driven startup in the procurement space with broad partnerships across the automotive, construction, and manufacturing sectors, including Johnson & Johnson and Koch Industries. Together, the two discuss procurement from a distinct leadership perspective and the broad range of challenges, from keeping talent ahead of scaling to the post-pandemic realities of recovering supply chains. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/17/202438 minutes, 20 seconds
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Tires and Data Collection for Autonomous Vehicles - with Chris Helsel of Goodyear

Today’s guest is Chris Helsel, Senior Vice President of Global Operations and Chief Technology Officer at The Goodyear Tire & Rubber Company. Despite the disparity in the predictions about self-driving cars that were made a decade ago, the era of automated transportation is close at hand. Chris joins the podcast today to discuss the enormous implications of the transition for numerous industries, from consumer goods to manufacturing and retail, and every industry that touches on transportation. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
4/16/202420 minutes, 16 seconds
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GenAI for CX, Cybersecurity, Fraud Detection, and Marketing Workflows in Insurance - with Dr. John Almasan of TIAA

Today’s guest is Dr. John Almasan, Head of AI & Emerging Technologies at TIAA. TIAA, or the Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, is a US-based insurance provider specializing in retirement services in areas like academia, research, healthcare, and government. Dr. Almasan joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss AI in insurance with a focus on governance, talent, and innovation. Together, they cover practical use cases in customer experience, fraud detection, and marketing throughout the episode. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/14/202424 minutes, 49 seconds
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AI for Supply Chain Challenges in Life Sciences - with Shreyas Becker of Sanofi

Today’s guest is Shreyas Becker, Head of AI & Data Products, Manufacturing & Supply at Sanofi. Shreyas joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about alleviating pain points for supply chain leaders in life sciences spaces. From building systems that deliver “real world evidence” to the subject matter experts and managers who need it to the pros and cons of sharing sensorial data with big tech data storage platforms like Amazon Web Services – Shreyas helps the executive podcast audience understand how problems are both viewed and solved through the lens of data, from no matter where they arise. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/9/202420 minutes, 34 seconds
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Overcoming Cultural and Technological Hurdles for AI Integration in Life Sciences - with Daniel Ferrante of Deloitte

Today’s guest is Daniel Ferrante, AI Leader in R&D and Data Strategy at Deloitte. Together with Emerj CEO and Head of Research Daniel Faggella, they delve into the complex challenges in AI adoption that major pharmaceutical firms encounter with cultural shifts, technological complexities, and the difficulties in monetizing data and aligning teams efficiently. Additionally, the pair explores the future landscape of phenotypical drug discovery, drawing insights from the context of COVID-19. Their focus underscores the critical importance of collecting and analyzing data to yield actionable insights, especially in the healthcare sector and amidst global health crises. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/3/202430 minutes, 41 seconds
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Transforming a Legacy Enterprise Culture to a Data-Based Enterprise Culture - with Bikalpa Neupane of Takeda Phamaceuticals

Today’s guest is Bikalpa Neupane, Head of AI/GenAI and Natural Language Processing at Takeda. Bikalpa returns to the program to talk about the difference between a legacy enterprise culture and a data-based enterprise culture, showing how legacy leaders in sectors as diverse as healthcare, financial services, manufacturing, and beyond can make the transition in today’s AI-driven global economy along the way. Later, he and Emerj Senior Editor Matthew DeMello pull apart challenges for large enterprises as more open-source AI tools become available to individuals, eroding the traditional and structural advantages legacy firms have long held in the marketplace. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/2/202430 minutes, 28 seconds
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IT for Financial Services in the Age of GenAI - with Craig Mackereth of Rimini Street

Today’s guest is Craig Mackereth, Executive Vice President of Global Service Delivery at Rimini Street. Rimini Street is a publicly traded company specializing in third-party support for mission-critical systems for financial services organizations and beyond. Craig joins Emerj Senior Matthew DeMello on today’s program to discuss the most significant challenges currently facing financial services leaders when it comes to driving the IT systems and infrastructure necessary to take advantage of data-heavy generative AI use cases. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
3/26/202423 minutes, 48 seconds
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Essentials of Deploying Large Language Models in the Enterprise - with Anton Kornienko and Ben Webster of NLP Logix

Today’s guests are Anton Kornienko and Ben Webster of NLP Logix, where Anton serves as Data Science Platform Architect and Ben serves as Modeling and Analytics Team Lead. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Ben and Anton join us on today’s program to offer Emerj’s executive podcast audience advice on the essentials of turning large language models into business value. Throughout the episode, the pair underscore what they see as the biggest misconceptions about LLMs in the media hype cycle and how leaders can find a balance between foundational and bespoke models for different workflows. This episode is sponsored by NLP Logix. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
3/20/202419 minutes, 35 seconds
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What Telecom Can Teach Other Sectors About AI Adoption - with Nadeem Saeed of Verizon

Today’s guest is Nadeem Saeed, Corporate Vice President of Digital Transformation and Operational Excellence at Verizon. He joins Emerj Senior Editor Matthew DeMello on this week’s podcast to discuss the biggest challenges that telecom leaders face when it comes to driving infrastructure advances from a consumer and carbon standpoint. Later, they take a closer look at the lessons that startups can learn from more prominent telecom players and vice versa when it comes to strategizing AI deployments in the enterprise. A quick note that the views Nadeem expresses on today’s show are entirely his own and not a reflection of the opinions or views of Verizon as an organization. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
3/19/202417 minutes, 25 seconds
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Multichannel Customer Journeys in Financial Services - with Anuj Maniar of Deloitte

Today’s guest is Anuj Maniar, a principal at Deloitte specializing in financial services. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the dynamics of balancing customer expectations in channel strategy for financial institutions. Later, they discuss emerging AI use cases throughout the multichannel space, including after-call work in customer service. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
3/14/202432 minutes, 57 seconds
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What GenAI Means for Life Sciences IT Leaders - with Steven Zhang of Deloitte

Today's guest is Steven Zhang, Managing Director at Deloitte Consulting. Steven joins Emerj Senior Editor Matthew DeMello on today's podcast to discuss AI's impact on life sciences IT workflows. Steven introduces this episode by offering a four-pillar framework for rapidly adopting generative AI for life sciences enterprises. He then explains the sector-specific talent needs of adoption teams, underscoring the responsible AI practices and executive buy-in tactics that lead effective digital transformations in almost any industry. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
3/14/202439 minutes, 1 second
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A Post-Pandemic Autopsy of Retail and eCommerce Challenges - with Poonam Goyal of Bloomberg Intelligence

Today’s guest is Poonam Goyal, Sector Head and Senior eCommerce and Athleisure Analyst at Bloomberg Intelligence. Given post-pandemic retail and logistics trends, athleisure is frequently a ‘canary in the coal mine’ for many business challenges across supply chains and online marketing. She joins Emerj Senior Editor Matthew DeMello to talk about the eCommerce space more broadly through the lens of athleisure and how AI capabilities are helping to solve many of these challenges. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
3/12/202420 minutes, 56 seconds
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Introducing 'The Trajectory': A Specific Editorial Focus on Power and Artificial General Intelligence - with Yoshua Bengio

Today’s is an exceptional episode of the AI in Business podcast. This week, we are delighted to announce the launch of ‘The Trajectory,’ a new video channel, podcast, and newsletter from Emerj Technology Research. As a special sneak preview of the first episode of the podcast, we’re featuring a portion of our conversation with revered computer scientist and University of Montreal professor Yoshua Bengio on today’s episode of the ‘AI in Business’ podcast. In conversation with Emerj CEO and Head of Research Daniel Faggella, the ‘Trajectory’ sneak preview marks Yoshua’s return to the ‘AI in Business’ podcast for the first time in nearly a decade to explain his recent and very openly declared change of heart on the implications of artificial general intelligence (AGI) on the global realpolitik, and how large language models like ChatGPT became the catalyst for that change.
3/11/202445 minutes, 1 second
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AI in Pharmaceutical Supply Chains and Manufacturing - with Laks Pernenkil of Deloitte

Today’s guest is Laks Pernenkil, a principal in life sciences consulting at Deloitte. Laks joins Emerj CEO and Head of Research Daniel Faggella on today’s show to discuss AI in pharmaceutical supply chain manufacturing, showcasing a host of AI use cases and applications across manufacturing and operational lines of business. Later, the two surmise the near future of AI adoption in pharmaceutical supply chain management and where business leaders should focus their investments and attention. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
3/6/202426 minutes, 7 seconds
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Solving Insurance Inefficiencies with AI - with Sandee Suhrada and Karl Hersch of Deloitte

Today’s guests are Karl Hersch, Vice Chairman and leader of Deloitte’s US Insurance practice, and Sandee Suhrada, Partner at Monitor Deloitte leading AI for Insurance. They join Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the opportunity space in insurance, highlighting the integration of automation and potential value for business creation. Throughout the episode, the pair underscore incoming changes to underwriting and customer engagement workflows, focusing on performance, productivity, and efficiency plays over the next three years. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
3/6/202432 minutes, 51 seconds
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Prioritizing High-Quality Patient Experiences in Insurance Workflows - with Shane Bray of Blue Cross Blue Shield Louisiana

Today’s guest is Shane Bray, Chief Customer Experience Officer (CXO) at Blue Cross and Blue Shield of Louisiana. He joins Emerj Senior Editor Matthew DeMello on today’s program to examine how the convergence of healthcare and financial services presents a compelling opportunity for the integration of AI to elevate patient experiences and customer interactions in insurance workflows. Later, they take a closer look at the advantages of generative AI in addressing problems like the interoperability of different healthcare IT systems and giving caretakers a deeper understanding of patient behaviors and sentiment analysis. This episode is sponsored by Uniphore. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
3/5/202424 minutes, 1 second
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A User’s Guide to Out-of-the-Box Computer Vision Models - with Adam Burns of Intel

Today’s guest is Adam Burns, Vice President of Network and Edge and director of EdgeAI Development Tools at Intel. Adam returns to the podcast this week to talk about out-of-the-box solutions for computer vision in manufacturing, retail, healthcare, and beyond. Throughout the episode, Adam discusses relevant use cases related to Intel’s Geti Platform, what industry leaders should know before deploying out-of-the-box AI products, and the essential lessons in model development he’s gained from developing these tools. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
2/27/202417 minutes, 38 seconds
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Breaking Boundaries with Generative AI - with Gianni Giacomelli of Genpact

Today’s guest is Gianni Giacomelli, Former Senior Advisor for Innovation at Genpact. Gianni currently serves as Head of Design Innovation at the Collective Intelligence Design Lab at MIT. He served as Chief Innovation Officer at Genpact from 2016 to 2022, when he stepped down to found Supermind. Design, an innovation advisory firm that helps organizations engaged in environmental and social transformation harness the power of AI tools. Gianni joins us on today’s program for a sober yet optimistic conversation with Emerj CEO and Head of Research Daniel Faggella on the real-world implications for generative AI, the massive changes it will bring about for multiple industries in the near future, and what business leaders need to know to thrive in the new landscape. For more relevant insights on these topics, business leaders should also explore Genpact’s recent white paper titled ‘Break Boundaries with Generative AI.’ This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
2/26/202440 minutes, 27 seconds
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Claims and Underwriting Trends in Personalized Insurance with AI - with Kelly Cusick and Michael Cline of Deloitte

Today’s guests include Kelly Cusick, Managing Director in Deloitte Consulting’s Actual & Insurance Solutions practice, and Michael Cline, Managing Director and Insurance Sector Claims Leader for Deloitte Consulting. Joining Emerj Senior Editor Matthew DeMello, they explain key trends in underwriting for our executive audience, emphasizing the evolution of personalization and the expanding reach of personal connections within the industry. Later in the discussion, the trio explores the transformative impact of new AI capabilities, shedding light on how these technologies enable insurance companies to streamline workflows and provide invaluable prescriptive insights for both underwriters and customers alike. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
2/23/202417 minutes, 49 seconds
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AI Opportunities for Life Sciences R&D - with Andrew Bolt of Deloitte

Today’s guest is Andrew Bolt, Partner at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to talk about challenges in R&D  for life sciences. While productivity has remained stagnant for the last 10-15 years, advances in AI-enhanced protein structure prediction are revolutionizing drug targeting and the very infrastructure of recruiting patients for clinical trials. Later, the two postulate on the ways AI can expedite regulatory compliance in pharmaceutical R&D in similar ways. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
2/23/202429 minutes, 15 seconds
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Developing a Product Mindset in the AI-Driven Enterprise - with Jennifer Bradshaw and Arash Kamiar at NLP Logix

Today’s guests on the ‘AI in Business’ podcast are Jennifer Bradshaw and Arash Kamiar, Director of Product and Senior Product Owner at NLP Logix, respectively. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. They join Emerj Senior Matthew DeMello on today’s podcast to talk about developing AI solutions with what they call a ‘product mindset.’ Throughout the program, the pair emphasize shifting focus away from the unique technological capabilities of AI tools to the problems that customers suffer through every day and how those tools can be applied to solve them. This episode is sponsored by NLP Logix. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
2/21/202422 minutes, 54 seconds
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Generative AI for Healthcare - with Dr. Dan Elton of Mass General Brigham

Today’s guest is Dr. Dan Elton, a Data Scientist at the Mass General Brigham Data Science Office. He’s also a fellow at the Foresight Institute and previously served as a staff scientist at the National Institutes of Health. He joins Emerj Senior Editor Matthew DeMello on today’s show to talk about promising AI use cases in healthcare, including use cases in radiology, compliance, and medical record generation, search, and summarization. Later, the two discuss how foundational models will transform how AI is used in radiology. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
2/20/202420 minutes, 29 seconds
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Opportunities for AI in Private Equity - with Bhuvanesh Abrol of Deloitte

Today's guest is Bhuvanesh Abrol, US Private Equity Consulting Leader and US M&A Services Private Equity Consulting Leader at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today's program to talk about the AI opportunities in private equity investment decisions and deal-making. Later, the pair pull apart the fundamentals of using AI to inform opaque pricing in procurement and to drive increased collection rates. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
2/15/202435 minutes, 21 seconds
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The Power of eConsent in Healthcare Workflows - with Melissa Easy and Vinita Navadgi of IQVIA

Today’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies and Vinita Navadgi, Sr. Director, Digital Patient Suite at IQVIA. They join us on today’s show to discuss the advantages of optimizing consent workflows through automation, or ‘eConsent’ processes. The conversation delves into the metrics defining the effectiveness of ‘eConsent’ for both patients and healthcare providers, elucidating the role of AI in shaping the broader landscape of clinical trials. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
2/13/202426 minutes, 48 seconds
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Automation and Beyond for Sales and Marketing in Life Sciences - with Mark Miller of Deloitte

Today’s guest is Mark Miller, Managing Director of Life Science Advertising, Marketing & Commerce at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss leveraging data in proven AI use cases in pharmaceutical sales and marketing, particularly when it comes to the ‘next best’ engagement. Throughout the episode, Mark emphasizes the importance of connected data and decision algorithms to engage with healthcare professionals more effectively. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
2/12/202424 minutes, 49 seconds
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Innovation and Storytelling in Real Estate - with John D’Angelo of Deloitte

Today’s guest is John D’Angelo, Real Estate Solutions Leader at Deloitte. John joins Emerj CEO and Head of Research Daniel Faggella on today’s program to discuss the challenges and trends in the real estate industry, highlighting the local knowledge-heavy nature of the business. Throughout the episode, John emphasizes the true sources of friction to new technology adoption and the importance of storytelling in the sector. Later, the discussion delves into the leasing process, where AI can streamline the creation and understanding of complex leases, reducing labor and mitigating risks. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
2/7/202432 minutes, 28 seconds
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Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan

Today’s guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ciprian explains the fundamentals of a VUCA – short for volatile, uncertain, complex, and ambiguous – business landscape to a financial services executive audience. Throughout the episode, Ciprian offers insights into delivering the necessary business agility and addressing the acute challenges of scaling systems based on advanced technologies. Today’s episode is sponsored by Uniphore. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
2/6/202421 minutes, 53 seconds
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Creativity and Constraints: A Framework for Responsible Generative AI - with Sreekanth Menon of Genpact

Today’s guest is Sreekanth Menon, Vice President and Global Leader of AI/ML Services at Genpact. Sreekanth joins Emerj CEO and Head of Research Daniel Faggella on today’s show for a candid and productive conversation on what responsible AI practices in transparency and accountability truly mean in terms of practical data governance policies. With new generative AI applications and challenges surrounding hallucinations and misinformation, responsible AI disciplines and workflows are no longer the terrain of PR buzzwords. Sreekanth’s appearance on today’s show builds off of Genpact’s existing thought leadership in these areas, offering business leaders actionable insights in leveraging these new capabilities for procurement process improvement. Along the way, he explains in-depth what these changes will mean for banking and other industries as they become more widespread between enterprises. For more relevant insights on these topics and more, business leaders should also explore Genpact’s recent white paper titled ‘Creativity and Constraints: A Framework for Responsible Generative AI.’ This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
2/5/202438 minutes, 29 seconds
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Driving Infrastructure Transformations for New Generative AI Use Cases - with Steve Astorino of IBM

Today’s guest is Steve Astorino, Director of the Canada Lab and VP of Development in Data and AI at IBM. Steve joins us on today’s program to talk about the biggest challenges for enterprise leaders when it comes to driving the infrastructure innovations necessary to leverage new emerging AI use cases — especially in new, data-hungry generative AI tools. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/30/202418 minutes, 46 seconds
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From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon

Today’s guest is Michael Tambe, Head of Data Science for Amazon Advertising Field Sales. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he’s become an advocate of enterprises building a “data driven go to market engine.” He joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/23/202423 minutes, 23 seconds
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The Short-Term and Long-Term Changes to the Insurance Industry with AI - with Haden Kirkpatrick of State Farm

Today’s guest on the ‘AI in Business’ podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. Haden returns to the podcast to talk about ‘know your asset’ workflows and what they’re coming to mean for an AI-enhanced insurance space. Throughout the episode, he clarifies what these changes mean for the three-to-five-year short term of the industry and offers thoughts on what things may look like after. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/16/202422 minutes, 1 second
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Scaling Generative AI in the Enterprise - with Harsh Kar of Genpact

Today’s guest is Harsh Kar, an enterprise leader in data and AI at Genpact. Harsh joins Emerj CEO and Head of Research Daniel Faggella on today’s show to deliver a sober yet very optimistic assessment of the challenges and opportunities surrounding new generative AI capabilities for organizations across industries. Throughout the episode, Harsh pulls apart how previously siloed enterprise functions – from data management, to hiring and marketing strategy – will soon work in concert, and with greater facility than ever before. Later, Harsh offers executives specific and actionable criteria for developing the data governance practices necessary for any enterprise to leverage generative AI use cases that will soon transform entire industrial sectors. For more relevant insights, business leaders should also explore Genpact’s recent white paper titled ‘Scaling Generative AI in the Enterprise. This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
1/15/202431 minutes, 29 seconds
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Evolving Approaches to Competitor and Policy Fraud with AI - with Caitlin Hodges of Amazon

Today’s guest is Caitlin Hodges, Risk Manager at Amazon. Caitlin joins us on today’s program to talk about the biggest challenges for eCommerce leaders when it comes to reducing policy fraud, and the unique forms their solutions can take from a data perspective. Throughout the episode, Caitlin pulls from her experience from the frontlines of developing new tools to fight competitor fraud, such as detecting AI-manufactured negative reviews for competing products. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
1/10/202419 minutes, 18 seconds
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The Hard ROI in Autonomous Logistics - with Tomas Ohlson of Einride

Today’s guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehicles are streamlining inefficiencies in logistics workflows, and providing cost reductions in everything from energy use to inventory prediction. Later, they explore how an automation-first approach is giving us a new perspective on the best places for human judgment in supervising supply chains. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/9/202413 minutes, 13 seconds
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Leveling-Up Field Service Operations with AI - with Easwaran Krishnamurthy of Johnson Controls

Today’s guest is Easwaran Krishnamurthy, VP & CIO of Building Solutions for North American and Global Field Operations at Johnson Controls. Johnson Controls is a major producer of fire, HVAC and security infrastructure for buildings. Easwaran, or “EK” for short, joins us on today’s podcast to discuss the practicality of putting AI in the hands of field technicians across heavy industry and B2B customer-facing workflows. Together with Emerj Senior Editor Matthew DeMello, EK brings a practical perspective to these challenges - outlining precisely where leaders will need to level up their data infrastructure at their organizations to leverage a future of copilot-empowered technicians helping customers and machines in the field. Today’s episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
1/3/202419 minutes, 37 seconds
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Driving Patient Access and Decreasing Tech Debt in Healthcare with AI - with Aaron Chamberlain of Intermountain Health

Today’s guest is Aaron Chamberlain, Senior Medical Director of the Musculoskeletal Clinical Program at Intermountain Health. Intermountain is a US-based not-for-profit healthcare system with over 350 clinics and 30 hospitals in the Intermountain West, located in Salt Lake City, Utah. Aaron joins us on the program today to talk about the biggest challenges facing healthcare leaders when it comes to driving patient access and improved outcomes. In conversation with Emerj Senior Editor Matthew DeMello, Aaron addresses the problem of tech debt and the role that emerging generative AI capabilities can play in ensuring that doctors are spending more time interfacing with patients than in tedious administrative tasks. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/2/202416 minutes, 37 seconds
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Building Trust in Data Science in Life Sciences - with Bikalpa Neupane of Takeda

Today’s guest is Bikalpa Neupane, Head of Artificial Intelligence and Natural Language Processing at Takeda. He joins us on today’s program to discuss how siloed data and trust in data science processes are among the biggest challenges facing life sciences leaders and the promise of new use cases and generative AI tools in confronting those challenges. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
12/26/202322 minutes, 42 seconds
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Fraud Challenges in the Gaming Industry from a Data Perspective - with Pablo Vargas of FanDuel

Today’s guest is Pablo Vargas, Risk and Compliance Manager at FanDuel. FanDuel is a fast-growing company in the gaming industry, with over 1,500 employees working with state regulators and other industry partners to bring high-quality entertainment, gambling and sports news experiences to their users. Pablo joins us on today’s podcast to talk about managing fraud risk in the gaming space and the unique challenges gaming leaders face for both online and in-person sales domains. Throughout the episode, Pablo pulls from his larger experiences in financial services to frame how to think of customer journeys in the gaming industry as the sector begins to sense its longevity. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
12/20/202325 minutes, 46 seconds
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Financial Services Challenges and Solutions in the Age of Generative AI - with Fabrizio Burlando of Mastercard

Today’s guest is Fabrizio Burlando, Global Head of Advisors Consulting and Digital Labs at Mastercard. Previous to Mastercard, Fabrizio also served as a project leader at Boston Consulting Group and as a Senior Consultant for the United Nations. He joins us on today’s program to talk about the current new wave of generative AI tools, their impact on the financial services sector and how SMBs stand to benefit from a blossoming market for microservices emerging in their wake. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
12/19/202325 minutes, 34 seconds
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Solving eCommerce Challenges with Generative AI and More - with John LeBaron of Pattern

Today’s guest is John LeBaron, Chief Revenue Officer at Pattern. Pattern is a tech company that builds an AI-driven platform for helping businesses grow faster and sell more on eCommerce marketplaces. John joins us on today’s program to discuss the biggest challenges for brand and consumer product executives, given the current state of AI adoption in the eCommerce sector. Later, he and Emerj Senior Editor Matthew DeMello dissect how new generative AI tools will impact advertising and content optimization. This episode is sponsored by Pattern. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
12/18/202322 minutes, 7 seconds
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Building Trust and Utility in AI Systems for Defense - with Sean Moriarty of Primer

Today’s guest is Sean Moriarty, the new CEO of Primer. He joins Emerj CEO and Head of Research Daniel Faggella to discuss how to build trust in the true capabilities of AI-enhanced systems that will be making all the difference in life and death situations going forward for the defense sector and beyond. Throughout his appearance, Sean emphasizes the primacy of getting end users to properly execute procedures by understanding problems in human terms, not the esoteric language of subject matter experts. This episode is sponsored by Primer. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
12/13/202331 minutes, 29 seconds
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Collecting Data for B2B Customer Experience Challenges - with Tom Pettit of Xylem

Today’s guest is Tom Pettit, Chief Operations and Supply Chain Officer at Xylem. Xylem is a leading global water technology company committed to solving the world’s critical water, wastewater and water-related challenges through technology, innovation and expertise. Tom joins us on today’s program to talk about challenges for B2B leaders when it comes to providing their customers with high-quality experiences and what specific metrics can help industry leaders prepare their organizations for use cases in VR training and other generative AI tools. Today’s episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
12/13/202317 minutes, 51 seconds
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The Impact of AI on Legal Work - with Anna Gressel

Today’s guest is legal expert Anna Gressel. She returns to the program today to discuss the impact that AI will have on legal workflows, from document processing to the skills law professionals should focus on as they conduct their work in tandem with emerging technologies. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
12/12/202316 minutes, 37 seconds
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Software Development Team Challenges in the Age of Generative AI - with Ted Kwartler of DataRobot

Today’s guest is Ted Kwartler, Field CTO of Generative AI at DataRobot. DataRobot is an AI-powered software company that helps enterprises automate processes from end-to-end. Ted returns to the platform in conversation with Emerj CEO and Head of Research Daniel Faggella to examine what challenges for software development teams look like from the perspective of leadership. Later, Ted offers actionable insight on handling pushback on goals, assigning team members based on data-verified skills rather than work politics and planning future initiatives. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
12/7/202320 minutes, 29 seconds
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SMB Retail Challenges from a Data Perspective - with Matt Madrigal of Google

Today’s guest is Matt Madrigal, Vice President and General Manager of Merchant Shopping at Google. Matt joins us on today’s program to talk about the general challenges that retail SMBs are facing at the current state of AI adoption and what they’ll need to take advantage of the growing microservices market as generative AI tools become more commodifiable. From virtual experiences to content creation, Matt explains how we’ll see many of the use cases previously exclusive to top-tier companies and requisite adoption teams impact all areas of retail and eCommerce. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
12/5/202318 minutes, 52 seconds
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Cultivating ‘Value Driven Data’ in Insurance - with Edosa Odaro of Tawuniya

Today’s guest is Edosa Odaro, Chief of Data Analytics and Privacy Officer at Tawuniya and former Chief Data Officer at AIG. He is also the author of two books on overcoming data challenges, ‘Making Data Work’ and his latest, ‘Value Driven Data’ from the Taylor & Francis Group. Edosa returns to the podcast to talk about his written work and how organizations can overcome the inevitable growing pains of digital transformations. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
11/28/202324 minutes, 18 seconds
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AI Solutions for B2B Customer Experiences - with Shahar Chen of Aquant

Today’s guest is Shahar Chen, CEO and Co-founder of Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Shahar joins us on today’s show to talk about the role generative AI-enhanced co-pilot platforms can play, particularly in improving B2B customer experiences in field service across multiple industrial sectors from heavy industry to healthcare. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/22/202319 minutes, 13 seconds
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The Role of Humans in AI-Enhanced Logistics Workflows - with Dr. Yossi Sheffi

Today’s guest is Dr. Yossi Sheffi, Professor of Engineering Systems and Director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. He is also the author of ‘The Magic Conveyor Belt: Supply Chains, AI and the Future of Work’. Dr. Sheffi returns to the show to expand on his thoughts about where human skills and labor markets are headed in the immediate impact of automated and autonomized workflows thanks to AI capabilities in logistics and manufacturing. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
11/21/202319 minutes, 51 seconds
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The Implications of Generative AI on Investment Banking - with Andrea Haskell and Val Srinivas of Deloitte

Today’s guests are Andrea Haskell, Principal of Strategy and Analytics at Deloitte Consulting, and Val Srinivas, Research Leader in Banking and Capital Markets for Deloitte. They join Emerj CEO and Head of Research Daniel Faggella to discuss the trends and challenges detailed in a new report from Deloitte on generative AI’s impact on investment banking. From using new #genAI tools for news analysis and summarization in financial workflows to looking beyond trading, such as M&A, advisory, and debt issuance – the trio explores AI adoption and its impact on workflows, talent, and risk management. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/17/202327 minutes, 49 seconds
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The Benefits of AI-Enhanced Developer Workflows - with Jason Wells of Pattern

Today’s guest is Jason Wells, Chief Technology Officer at Pattern. Pattern is a tech company that builds an AI-driven platform to help businesses grow faster and sell more on eCommerce marketplaces. Jason joins Emerj CEO and Head of Research Daniel Faggella on today’s program to talk about the challenges developer teams and their managers face in integrating workflows, assessing engagement, hiring the right people and beyond. Throughout his appearance, he emphasizes the importance of individualizing over-generalizing systems for teams and elevating team members who are most passionate about solving problems. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/16/202320 minutes, 14 seconds
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Generative AI Approaches for eCommerce and Retail Fraud - with Srihari Govindarajan of Paypal

Today’s guest is Srihari Govindarajan, Senior Director of Finance Transformation at PayPal. Srihari joins Emerj CEO and Head of Research Daniel Faggella on today’s show to talk about how PayPal approaches fraud and policy abuse – including how they leverage a bespoke version of ChatGPT they refer to as “fraudGTP.” Throughout the episode, the pair scrutinize the concrete value of LLMs and other forms of generative AI in finserv workflows, specifically in mitigating fraud. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/15/202317 minutes, 57 seconds
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New Approaches to AI in Patient Experiences - with Dan Buckland of Duke University Health Systems

Today’s guest is Dan Buckland, Medical Director of Duke University Health System. Dan is also an assistant professor at Duke University as well as a deputy human system risk manager at NASA. Obviously, he’s no stranger to the latest and greatest technology. However, Dan joins us on the program today to talk about Duke University’s unique approach to AI technologies - often using models that are at least two years old and have requisite training - and using virtual care as a last resort whenever data is showing in-person experiences are holding back patients and caregivers. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
11/14/202318 minutes, 15 seconds
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AI’s Impact on the Drug Targeting Process - with Ramesh Durvasula of Lilly

Today’s guest is Ramesh Durvasula, Senior Vice President of R&D IT at Lilly. Ramesh joins us on the program today to discuss AI’s impact on the drug targeting process, particularly in helping pharmaceutical leaders like Lilly better predict what potential drugs to invest in for bringing to market and when. With increased certainty in drug targeting, Ramesh explains how AI capabilities are driving clinical trials to be used as an alternative form of healthcare. Visit emerj.com/beg1 to learn more about the practical steps for AI deployment for non-technical professionals. 
11/7/202319 minutes, 16 seconds
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How to Think of the Future of Finserv in the Age of GenAI - with Marco Argenti of Goldman Sachs

Today’s guest is Marco Argenti, Chief Information Officer at Goldman Sachs. Before working with Goldman Sachs, Marco served as SVP of Developer Services at Nokia, then Vice President of Technology of Amazon Web Services (AWS) in 2013, where he started and ran several AWS businesses, including mobile, serverless computing, Internet of Things, and augmented and virtual reality. He joins us on today’s program to talk about where banking leaders should be showing the most caution when it comes to emerging AI capabilities and how financial services professionals should think of cultivating their skills for the future. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
10/31/202335 minutes, 9 seconds
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Solving Software Developer Challenges with AI - with Tsavo Knott of Pieces

Today’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo joins us on today’s program to talk about the ways that new and emerging AI tools can help streamline workflows for developers, from making their work histories more accessible to bridging gaps between their work and their fellow stakeholders in design workflows. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/26/202321 minutes, 48 seconds
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Decreasing Friction in the Patient Experience with AI - with Leonardo Lambert of Corti

Today’s guest is Leonardo Lambert, Director of Commercial at Corti. Corti is an AI-driven software company that develops a digital assistant for augmenting caretakers in improving patient outcomes and internal performance. Leonardo joins us on today’s program to talk about the challenges facing caretakers in decreasing friction in the patient experience — from administrative costs to ensuring best practices. Throughout the episode, he emphasizes the importance of the patient’s first contact with a healthcare service funnel in delivering the highest quality care. This episode is sponsored by Corti. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/25/202316 minutes, 30 seconds
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What Large Language Models Mean for Lawyers - with Danny Tobey and Bennett Borden of DLA Piper

Today’s guests are DLA Piper Chief Data Scientist Bennett Borden and Chair of DLA Piper’s AI Practice Danny Tobey. DLA Piper is among the world’s leading law firms and as Bennett and Danny explore with Emerj Senior Editor Matthew DeMello on today’s podcast, they have some compelling use cases at the cutting edge of AI applications in the legal realm. In a follow-up to their first episode on document management use cases, Bennett and Danny closely examine how large language models are changing workflows throughout the legal sector. Later, they look back at their conversation across both episodes to offer hypotheses on what future legal work will look like in an augmented AI future. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
10/24/202325 minutes, 50 seconds
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Solving eCommerce Challenges with Generative AI and More - with John LeBaron of Pattern

Today’s guest is John LeBaron, Chief Revenue Officer at Pattern. Pattern is a tech company that builds an AI-driven platform for helping businesses grow faster and sell more on eCommerce marketplaces. John joins us on today’s program to discuss the biggest challenges for brand and consumer products executives, given the current state of AI adoption in the eCommerce sector. Later, he and Emerj Senior Editor Matthew DeMello dissect how new generative AI tools will impact advertising and content optimization. This episode is sponsored by Pattern. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/18/202322 minutes, 7 seconds
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Building a Data-Driven Go-To-Market Engine in Retail - with Michael Tambe of Amazon

Today’s guest is Michael Tambe, Head of Scaled Insight Science, Amazon Ads. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he’s become an advocate of enterprises building a “data-driven go-to-market engine.” He joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
10/17/202315 minutes, 29 seconds
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[AI Futures] Dataiku's CEO on "Growing Up in a GenAI World" - with Florian Douetteau

Today's episode marks the return of our 'AI Futures' series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today's guest is Florian Douetteau, Co-founder and CEO of Dataiku, a Europe-based artificial intelligence and machine learning unicorn that builds custom business solutions for what they call "Everyday AI" in industrial sectors like retail, healthcare, banking and beyond. Florian joins Emerj CEO and Head of Research Daniel Faggella on today's show to imagine what life will look like where experiences – from work to play and everything in between – will take place entirely in AI-generated virtual reality and what this will mean for societies and economies around the world. If you've enjoyed or benefited from the insights in this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
10/13/202325 minutes, 33 seconds
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Looking at Refund and Loyalty Programs in Retail From a Data Perspective - with Jeff Otto of Riskified

Today’s guest is Jeff Otto, Chief Marketing Officer at Riskified, a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff shares findings from Riskified’s new survey of 300 merchants from around the world on their customer policies, including refunds and loyalty programs. The survey sheds light on what refund policies and CX strategies mean for bottom lines across the retail and eCommerce sectors. Later, the pair discusses these problems from a data perspective and the growing importance of retail leaders being able to verify as much customer information as they can. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/12/202326 minutes, 18 seconds
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Looking into Our GenAI Future Across Industries - with Carm Taglienti of Insight

Today’s guest is Carm Taglienti, Chief Data Officer and Data/AI Portfolio Director for Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. Carm returns to the program to talk about the future of generative AI capabilities, offering predictions that the technology will be characterized by more complex and efficient models, faster training and inference. Later, he and Emerj Senior Editor Matthew DeMello pull apart what these improvements mean both in their range of capabilities and applicability in various industries. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/12/202322 minutes, 7 seconds
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Looking at Insurance Challenges from a Telecom Perspective - with Haden Kirkpatrick of State Farm

Today’s guest on the ‘AI in Business’ podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. He joins us on today’s show to talk about challenges facing the insurance industry – from the deluge of data coming from the Internet of Things and emerging generative AI tools. Throughout the episode, Haden pulls apart how these challenges look to an executive coming from a telecom background and how insurance leaders can leverage data tools to help solve them. For access to Emerj’s Executive Cheat Sheet on AI in insurance, check out emerj.com/ins1.
10/10/202328 minutes, 52 seconds
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The Essentials on the Digital Transformation of the Automotive Industry - with Don McGuire of Qualcomm

Today’s guest is Don McGuire, Chief Marketing Officer at Qualcomm. A wireless technology pioneer, Qualcomm invented the foundational technologies for 3G, 4G, and 5G, and today, Qualcomm technology can be found in just about every handset and many devices that we use every day. Qualcomm has diversified its business over the years into different industries, such as automotive, in addition to compute, XR, and more. Don joins us on today’s program to talk about the digital transformation of the automotive industry. He explains the notion of a ‘digital chassis’ essential for enhancing wireless capabilities in modern automobiles and both the hardware and software infrastructure involved. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
10/3/202322 minutes, 43 seconds
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[Beyond GPU] Finding ROI for AI at the Edge - with Gordon Wilson of Rain

Today’s episode is the fourth in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands. Our fourth guest in the series is Gordon Wilson, CEO of Rain. Rain is a tech company that builds integrated hardware-software platforms for radically cheaper AI solutions, which they refer to as ‘artificial brains.’ Gordon joins us on the program to talk about business problems facing companies across industries when it comes to driving edge computing power. Later, he pulls apart compelling use cases across industrial robotics and smart retail. This episode is sponsored by Rain. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
9/30/202320 minutes, 16 seconds
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[AI Futures] What is Life Like When the Internet is “Generative”? - with Mark Surman of the Mozilla Foundation

Today’s episode marks the return of our ‘AI Futures’ series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today’s guest is Mark Surman, President and Executive Director of the Mozilla Foundation. Mark joins Emerj CEO and Head of Research Dan Faggella on the program to talk about lessons learned from the birth of the internet and how these lessons might translate to deeper insights about our current transition into the age of AI. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
9/29/202329 minutes, 54 seconds
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The Impact of Generative AI on Healthcare - with Heather Lane of Athenahealth

Today’s guest is Heather Lane, Senior Architect at athenahealth. athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. Heather joins us on today’s program to discuss the implications of new, emerging generative AI capabilities on the healthcare space and the systems healthcare providers must implement to leverage their benefits. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
9/26/202329 minutes, 49 seconds
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[Beyond GPU] A Closer Look at Manufacturing Challenges for Computer Vision - with Peter Tu of GE Research

Today’s episode is the third in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today’s guest is Peter Tu, Chief Scientist of Computer Vision at GE Research. Peter returns to the ‘AI in Business’ podcast to talk about the advances in real-time cloud computing that are making computer vision more accessible across manufacturing, and how executives can take advantage of these advances with the proper preparations in infrastructure and systems. This episode is sponsored by Rain. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
9/23/202319 minutes, 29 seconds
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AI Solutions for R&D Challenges in Life Sciences - with Ramesh Durvasula of Eli Lilly

Today’s guest is Ramesh Durvasula, Senior Vice President of R&D IT at Eli Lilly. Ramesh joins Emerj Senior Editor Matthew DeMello on the program today to survey the biggest challenges in biotech research and how emerging capabilities, particularly in generative AI, are paving the way for a new future for the industry. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
9/19/202314 minutes, 54 seconds
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How to Identify High-ROI Use Cases for GenAI and Achieve Success Quickly - with Carm Taglienti of Insight

Today’s guest is Carmen Taglienti, Chief Data Officer and Data/AI Portfolio Director at Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. Carmen returns to the program today to discuss high-ROI use cases in generative AI models and how organizations can identify ones that match the core business value in their operations. Later, he and Emerj Senior Editor Matthew DeMello pull apart examples across the retail and manufacturing sectors. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
9/18/202330 minutes, 36 seconds
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[Beyond GPU] AI Hardware for Computer Vision - with Adam Burns of Intel

Today’s episode is the second in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today’s guest is Adam Burns, Vice President of Network and Edge and Director of EdgeAI Development Tools at Intel. Adam joins us on today’s program to discuss the challenges across sectors in leveraging computer vision and the infrastructure necessary to take advantage of emerging use cases in edge computing. Visit emerj.com/beg1 to learn more about the practical steps for AI deployment for non-technical professionals.
9/16/202315 minutes, 40 seconds
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[AI Futures] A Debate on What AGI Means for Society and the Species - with Roko Mijic and Roman Yampolskiy

In another installment of our ‘AI Futures’ series on the ‘AI in Business’ podcast, we host a debate on what Artificial General Intelligence (AGI) will mean for society and the human race writ large. While opinions on the subject diverge wildly from utopian to apocalyptic, the episode features grounded insight from established voices on both sides of the optimism-pessimism spectrum. Representing optimists is philosopher and thinker Roko Mijic, famous for the ‘Roko’s Basilisk’ controversy on the website Lesswrong. On the side of skepticism, we feature Dr. Roman Yampolskiy, Professor of Computer Science at the University of Louisville and a returning guest to the program. The two spar over whether or not AI with evident superior abilities to human beings will mean our certain destruction or whether such creations can remain subservient to our well-being. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
9/15/202355 minutes, 11 seconds
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LLMs and Generative AI for Financial Planning and Life Insurance Workflows - with Christian Mitchell of Northwestern Mutual

Today’s guest is Christian Mitchell, Executive Vice President and Chief Customer Officer at Northwestern Mutual. Christian joins us on the program to talk about the impact that large language models and generative AI tools will have on creating more enhanced customer experiences in financial planning and life insurance funnels by finding more ways to connect customers emotionally to their financial goals. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
9/12/202325 minutes, 7 seconds
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[Beyond GPU] Solutions for AI Hardware Challenges from Infrastructure to Deployment - with Mark Heaps of Groq

Today’s episode is the first in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today’s guest in the series is Mark Heaps, Vice President of Brand and Creative at Groq. Groq is a tech company specializing in simplifying computing challenges to accelerate workloads in artificial intelligence, machine learning, and high-performance computing. Mark joins Emerj Senior Editor Matthew DeMello on today’s show to talk about challenges facing business leaders in building the infrastructure necessary to scale enterprise AI capabilities. Throughout the episode, Mark examines the process across infrastructure, model development, and model deployment, offering compelling use cases and explanations for the technology behind them along the way. This episode is sponsored by Groq. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
9/9/202333 minutes, 26 seconds
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Exploring Use Cases in Foundational Models for Life Sciences, Retail and Manufacturing - with Alberto Rizzoli of V7

Today’s guest is Alberto Rizzoli, Co-founder and CEO of V7. V7 is an AI-first software company that builds a high-quality image and video training platform for model and database management. Alberto returns to the program to examine larger use cases in foundational large language models, and where these capabilities are achieving ROI across healthcare, retail, and manufacturing sectors. This episode is sponsored by V7. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
9/6/202319 minutes, 1 second
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Facing Retail Challenges in the Era of Generative AI - with Alan Boehme of H&M

Today’s guest is Alan Boehme, Chief Technology Officer at H&M. Alan has also served at a number of Fortune 500 companies, assisting them through their digital transformations, including Coca-Cola and Procter & Gamble. Alan joins us on the program today to discuss emerging challenges in retail, from micro-generational trends to the incentive for brands to share more significant amounts of consumer intelligence. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
9/5/202327 minutes, 27 seconds
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[AI Futures] AI and the Future of Intimacy - with Professor Pani Farvid of the New School

Today’s episode marks the return of our ‘AI Futures’ series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today’s guest is Dr. Pani Farvid, Associate Professor at The New School and founder of the SexTech Lab. She joins Emerj CEO and Head of Research Daniel Faggella in asking serious questions about the future potential of AI-generated content on human reward systems, namely our reproductive drives. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
9/1/202340 minutes, 41 seconds
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Overcoming Healthcare Challenges with Generative AI and Deep Learning - with Erik Duhaime of Centaur Labs

Today’s guest is Erik Duhaime, Co-founder and CEO of Centaur Labs. Centaur Labs helps AI developers and data scientists label medical and scientific datasets at scale so that they can build and improve their models more quickly and easily. He joins us on the program today to talk about generative AI in the healthcare space today and the increasingly important role human experts will play in the development of the AI of tomorrow. This episode is sponsored by Centaur Labs. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
8/31/202320 minutes, 29 seconds
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Operationalizing GenAI Models to Increase Business Value - with Carm Taglienti of Insight

Today’s guest is Carm Taglienti, Chief Data Officer and Data/AI Portfolio Director for Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. On today’s show, Carm joins Emerj Senior Editor Matthew DeMello to discuss where business leaders can find true value-creation opportunities from emerging generative AI technologies. As the hype cycle shows no signs of slowing down, Carm offers actionable, non-technical advice to business leaders for identifying needs with broad genAI crossover and preparing data-ready strategies essential for integrating these capabilities into the organization. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
8/30/202326 minutes, 34 seconds
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The Impact of AI on Drug Target Discovery and the Personalization of Healthcare - with Leo Barella of Takeda

Today’s guest is Leo Barella, Senior Vice President and Chief Technology Officer at Takeda. He joins Senior Editor Matthew DeMello on this week’s program to talk about the biggest challenges facing the healthcare and life science spaces and where we’re starting to see AI capabilities and use cases emerge, particularly in drug targeting development. Later, he explains what he sees as an emerging market for healthcare microservices evolving from expanding data capabilities.
8/29/202322 minutes
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[Winning Executive Buy-In] Winning Executive Buy-In, From a Vendor’s Perspective - with Zohar Bronfman of Pecan

Today’s guest is Zohar Bronfman, CEO and Co-founder of Pecan. Pecan is a predictive analytics software company that works with companies across retail, eCommerce and manufacturing spaces. Zohar joins Emerj CEO and Head of Research Daniel Faggella in another installment of our series on winning executive buy-in to talk about the lessons he has learned from a vendor perspective. Later, he pulls apart the best strategies for addressing the technology hype cycle in the sales process and what ‘executive AI fluency’ will come to mean as these technologies become more ubiquitous in everyday life. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
8/28/202318 minutes, 44 seconds
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Telling Fact from Fiction in Launching Enterprise AI and Bespoke LLMs - with Alberto Rizzoli of V7

Today’s guest is Alberto Rizzoli, Co-founder and CEO of V7. V7 is an AI-first software company that builds a high-quality image and video training platform for model and database management. Alberto joins us on the program to discuss what generative AI capabilities will mean across industries and the biggest challenges facing enterprise leaders trying to integrate bespoke genAI models into their organizations. Today’s episode is sponsored by V7. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
8/23/202325 minutes, 3 seconds
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AI Regulations and Enterprise Legal Exposure - with Anna Gressel of Paul, Weiss

Today’s guest is Anna Gressel, Counsel at Paul, Weiss. Paul, Weiss (short for Paul, Weiss, Rifkind, Wharton & Garrison LLP) is a law firm based in New York City with over 1,000 lawyers on staff. Previously, Anna served as Senior Associate at Debevoise & Plimpton. She joins us on the program today to discuss the legal exposure and risk posed by AI legislation across the world. Given how many sectors are on the cusp of AI proliferation in the advent of generative AI and large language models, Anna offers advice on the best way for business leaders to start thinking about these problems and the difference in legal exposure between kinds of organizations. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
8/22/202326 minutes, 39 seconds
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[AI Futures] Intensive vs. Laissez-Faire Approaches to AI Governance - with Robin Hanson of George Mason University

Today’s guest is Dr. Robin Hanson, Associate Professor of Economics at George Mason University. Dr. Hanson is a prominent contributor to discussions on the implications of AI applications on realpolitik going into the future. In conversation with Emerj CEO and Head of Research Daniel Faggella, Robin contributes to our special ‘AI Futures’ series by pulling apart ethical concerns for the species as AGI develops and how the forces behind that growth must balance these concerns moving forward. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
8/18/202317 minutes, 39 seconds
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Machine Learning and Large Language Models in Healthcare - with Dr. Arta Bakshandeh of Alignment Health

Today’s guest is Alignment Health Chief Medical Informatics Officer, Dr. Arta Bakshandeh, D.O., M.A. Alignment Health is a tech-enabled Medicare Advantage healthcare firm that celebrated its first year as a public company in March. He joins us on the program to talk about the latest AI developments in the healthcare space, particularly regarding the limitations of machine learning and the seemingly endless potential for large language models. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
8/15/202327 minutes, 5 seconds
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AI and B2B Customer Journey Signals - with Carlos Quezada of Hewlett Packard Enterprises

Today’s guest is Carlos Quezada, Vice President of Customer Experience Strategy at Hewlett Packard Enterprises. He joins Emerj Senior Editor Matthew DeMello on the program to talk about building customer journeys simultaneously from the B2B and infrastructure perspectives. Later, they talk about how friction in customer journeys predicates a balance between automation and humans in the loop of critical workflows. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
8/8/202317 minutes, 38 seconds
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AI for Insurance, Insurance for AI - with Edosa Odaro of Tawuniya

Today’s guest is Edosa Odaro, Chief of Data Analytics and Privacy Officer at Tawuniya, former Chief Data Officer at AIG, and author of two books on overcoming data challenges. For the first of a two-episode appearance on the podcast, Edosa joins us to talk about data challenges in the insurance spaces on both sides of the table. Together with Emerj Senior Editor Matthew DeMello, Edosa offers advice ranging from how leaders can close the service gaps between insurance and the rest of financial services to the considerations business leaders need to keep in mind when pursuing insurance for business solutions utilizing AI.   
8/1/202327 minutes, 14 seconds
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Winning Buy-In From Logistics Leaders for AI Projects - with Dorothy Li, CTO of Convoy

Today’s guest is Dorothy Li, Chief Technology Officer of Convoy, a logistics and software company based in Seattle that has raised nearly a billion dollars in funding. Dorothy spent over a decade at Amazon, where she served as vice president of user experience, then of BI and analytic services at AWS. In conversation with Emerj Head of Research Daniel Faggella, she explains the best strategies for communicating the benefits of AI projects to non-technical leadership. Later, they discuss how Google, AWS, and Microsoft are lowering the barriers to entry for SMEs looking to start in AI and democratizing data science roles that were highly specialized just a few years ago. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  
7/26/202316 minutes, 2 seconds
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Leveling Up Road Safety through AI in Automotive - with Frantz Saintellemy of LeddarTech

Today’s guest is Frantz Saintellemy, President and Chief Operating Officer of LeddarTech. LeddarTech is a global software company headquartered in Québec City, Canada, that develops and provides comprehensive perception software solutions that enable the deployment of advanced driver assistance systems (ADAS). Frantz joins us on the program to talk about the problems facing automotive OEMs and Tier 1-2 suppliers when it comes to safety and how regulations are beginning to catch up to the technology at play in these solutions. This episode is sponsored by LeddarTech. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
7/25/202320 minutes, 38 seconds
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How Asset Protection Teams can Win Executive Buy-In from Data and Storytelling- with Adam Oberdick of CVS Health

Today’s guest is Adam Oberdick, Lead Director of Asset Protection at CVS Health. Adam has over 15 years of experience in asset protection across the retail sector for such name brands as Kmart, Target and Nike. In conversation with Emerj Senior Editor Matthew DeMello on today’s program to talk about how asset protection workflows have changed over that time thanks to AI capabilities and how these technologies are changing conversations between asset protection teams and retail leaders. Throughout, Adam gives direct insight into the signals and narratives that compel C-suites to act on loss prevention insights from new data tools. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful or liked most about this show!  
7/24/202323 minutes, 54 seconds
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Solving Logistics Challenges with AI - with Dr. Yossi Sheffi of MIT

Today’s guest is Dr. Yossi Sheffi, Professor of Engineering Systems and Director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. He is also the author of ‘The Magic Conveyor Belt: Supply Chains, AI and the Future of Work.’ In conversation with Emerj Senior Editor Matthew DeMello, Dr. Sheffi analyzes the different challenges facing logistics and manufacturing leaders when it comes to ascendent AI technologies like autonomous freight. Later their discussion offers insight on where human judgment is still very necessary to build trust into workflows.   
7/20/202332 minutes, 37 seconds
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AI Data Management for Clinical Trials - with Melissa Easy and Tim Riely of IQVIA

Today’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riely, Vice President of Clinical Data Analytics at IQVIA. They return to the program to talk with Emerj Senior Editor Matthew DeMello about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore both the ongoing and impending impact of large language models on report writing and other clinical trials-oriented use cases.   
7/13/202316 minutes, 41 seconds
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The Future of Legal Document Management - with Danny Tobey and Bennett Borden of DLA Piper

Today’s guests are DLA Piper Chief Data Scientist Bennett Borden and Chair of DLA Piper’s AI Practice Danny Tobey. DLA Piper is among the world’s leading law firms, and as Bennett and Danny explore with Emerj Senior Editor Matthew DeMello on today’s podcast, they have some compelling use cases at the cutting edge of AI applications in the legal realm. In a follow-up to their first episode on document management use cases, Bennett and Danny closely examine how large language models are changing workflows throughout the legal sector. Later, they look back at their conversation across both episodes to offer hypotheses on what future legal work will look like in an augmented AI future. To discover critical AI applications and trends, download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.  
7/11/202326 minutes, 26 seconds
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AI Tools for Improving Experiences for Patients and Healthcare Providers - with Dr. Nele Jessel of Athenahealth

Today’s guest is Dr. Nele Jessel, Chief Medical Officer at Athenahealth. Athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. She joins us on the program to talk about the biggest challenges facing healthcare – including the burden that a lot of new technology is placing on doctors. Throughout her appearance, Dr. Jesel underscores the many ways data can be used for improved patient experiences that bear a strong resemblance to customer experience workflows in other industries. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  
7/6/202329 minutes, 11 seconds
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The Impact of AI-Enhanced Clinical Trials on Patient Experiences - with Melissa Easy and Tim Riley of IQVIA

Today’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riley, Vice President of Clinical Data Analytics at IQVIA. They join Emerj Senior Editor Matthew DeMello on the program to talk about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore the extent that clinical trials are changing thanks to data and how life sciences will change as more people seek clinical trials as a form of alternative care. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  
7/5/202325 minutes, 7 seconds
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LLM-driven Writing and Reading Co-Pilots in Financial Services - with Michael Elias of AI21 Labs

Today’s guest is Director of Enterprise Accounts at AI21 Labs, Michael Elias. AI21 Labs is a Tel Aviv-based software company specializing in natural language processing-based systems. Michael joins Emerj Senior Editor Matthew DeMello on the program to pour through the growing number of use cases for large language models in the financial services space. This episode is sponsored by AI21 Labs. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.  
6/29/202315 minutes, 19 seconds
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Getting the C-Suite from ‘Spreadsheets and Gut Feelings’ to Data-Driven Insights - with Bret Greenstein of PwC

Today’s guest is PwC partner in Data, Analytics, and AI, Bret Greenstein. Brett returns to the program to share best practices for selling the C-suite on AI initiatives with Emerj CEO and Head of Research Daniel Faggella as part of a special episode series on winning executive buy-in. In the process, Brett emphasizes how to communicate in ways tailored to executives transitioning from what he describes as ‘spreadsheets and gut feelings’ to genuinely data-driven insights. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!  
6/28/202321 minutes, 5 seconds
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Automation Across the Business through Conversational AI - with Muddu Sudhakar of Aisera

Today’s guest is Muddu Sudhakar, CEO of Aisera. Aisera is a tech company specializing in conversational AI that helps customer support teams answer tickets faster. Muddu returns to the platform after appearing on our sister ‘AI in Financial Services’ podcast to talk about how large language models are at the heart of transformative conversational AI for legacy and text-based financial firms – not just for customer experiences but also for employees. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.  
6/27/202321 minutes, 2 seconds
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Striking a Balance in Personalization and Fraud Detection - with Gerald van den Berg of Etsy

Today’s guest is VP of Analytics and Strategic Finance at Etsy, Gerald van den Berg. He joins Emerj Senior Editor Matthew DeMello on the program to discuss the convergence of a post-COVID retail environment for fraud and the AI-driven technological advances behind fraud detection and customer personalization at the heart of current privacy concerns. Later, Gerald explains the best strategies for classifying customers based on risk and how to balance loss prevention and serving honest customers. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
6/22/202322 minutes, 15 seconds
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Large Language Models and the Future of Cognitive Work - with Asif Hasan of Quantiphi

Today’s guest is Asif Hasan, Co-founder of Quantiphi. Quantiphi is an AI-First digital engineering company that designs AI-driven services and platforms for broad applications across industries. In conversation with Emerj CEO and Head of Research Daniel Faggella, Asif explores the potential of large language models with pragmatic explanations of how the technology works. Throughout, he underscores that the costs of cognitive work is about to plummet thanks to the impact of this technology. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
6/21/202337 minutes, 45 seconds
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Leveling Up AI Capabilities in Public-Private Projects - with Dr. Raghav Vadhera of Raytheon Technologies

Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon. In conversation with Emerj CEO and Head of Research Daniel Faggella recorded live at The AI Accelerator Summit in Boston in October 2022, they cover leveling up AI public-private projects through changing leadership mindsets with more and young talent that helps older enterprises unlearning old lessons from the IT-dominant world. In the process, Raghav offers lessons learned in earning executive buy-in amid challenging stakeholder relationships throughout his entire career.  
6/20/202330 minutes, 28 seconds
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The Three Gaps in DoD Capabilities that AI Can Fill - with Mark Brunner of Primer

Today’s guest is Mark Brunner, President of Primer Federal. Together with Emerj Senior Editor Matthew DeMello, Mark examines the three major gaps between the Department of Defense’s current AI capabilities and the race for dominance with China – especially in areas where what he calls the defense industrial network can fill with emerging AI superiorities emerging from the Ukrainian battlefront. Later, they talk about what sets the race apart in the history of armed conflict and the importance of end-user data from subject matter experts in updating legacy systems. This episode is sponsored by Primer. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
6/19/202320 minutes, 28 seconds
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Overcoming Obstacles in Reaching ROI for AI Projects - with Fallon Gorman of NLP Logix

Today’s guest is NLPLogix CFO and COO Fallon Gorman. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Fallon joins us on today’s program to discuss the best strategies for organizations to attain ROI from AI projects. In conversation with Emerj Senior Editor Matthew DeMello, Fallon talks about how “pain points” are symptomatic of larger problems and how easily business leadership can misjudge the complexity of a project based on a lack of concrete understanding of AI’s true capabilities. This episode is sponsored by NLP Logix. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
6/16/202321 minutes, 48 seconds
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Beyond Algorithms: What AI Adoption Projects Need to Succeed - with Gero Gunkel of Zurich Insurance

Today’s guest is Gero Gunkel, Chief Operating Officer and Data Science Leader for Zurich Insurance. Gero returns to the program to explain to Emerj Senior Editor Matthew DeMello how much successful AI adoptions rely on planning that has nothing to do with coding, data, or algorithms. In listing considerations from design to keeping subject matter experts engaged, Gero cites specific insurance-related examples where non-technical decisions can make or break an early in-house AI initiative. Download our PDF brief “AI in Insurance: Executive Cheat Sheet” at emerj.com/ins1.  
6/13/202314 minutes, 17 seconds
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LLMs for Personalization at Scale and More Use Cases in Retail and eCommerce - with Dan Padnos of AI21 Labs

Today’s guest is VP Platform for AI21 Labs, Dan Padnos. AI21 Labs is a Tel Aviv-based software company specializing in natural language processing-based systems. Together with Emerj Senior Editor Matthew DeMello, Dan looks at retail and eCommerce challenges in ensuring accurate product descriptions and personalization at scale, and how advanced large language models like GPT4 are providing solutions. This episode is sponsored by AI21Labs. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
6/8/202324 minutes, 33 seconds
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Taking a Hard Look at the State of AI - with Carlo Giovine of McKinsey

Today’s guest is Carlo Giovine, a partner with McKinsey and lead for QuantumBlack Labs. He joins us to share findings from McKinsey’s “State of AI” in 2022 report – and why the nuances of the study run counter to a lot of cliches we find in the current hype cycles of AI-associated technologies like large language models and conversational AI. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!  
6/6/202318 minutes, 40 seconds
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Retail Fraud & Loss Prevention in Data, Brick-and-Mortar and Beyond - with Chris Nelson of Gap Inc.

Today’s guest is Chris Nelson, Senior Vice President of Asset Protection at Gap Inc. Chris joins us to share his experience in loss prevention going from the military to on-site security and on to the world of data. He describes the challenges in each realm, where they are interrelated, and what the difference looks like in data signals. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
6/1/202331 minutes, 51 seconds
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Winning Executive Buy-In: Balancing AI Innovation with Project Urgency - with Amaresh Tripathy of Genpact

Today’s guest is Amaresh Tripathy, Senior Vice President and Global Business Leader at Genpact. Genpact is an American professional services firm that employs over 100,000 people in over 30 countries. He leads a team of 15,000 analytics experts covering data engineering, data insights, AI, and machine learning. Today’s program is the first in a multi-episode series focusing on winning executive buy-in for AI projects. Amaresh joins Emerj CEO and Head of Research Daniel Fagella to talk about the importance of fluency in business and data among enterprise leadership. Later, he offers a framework for cooperatively assessing an organization’s capacity for innovation and scale. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.  
5/31/202318 minutes, 36 seconds
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Consumer Technology in the Age of AI - with Connie Chan of a16z

Today’s guest is Connie Chan, General Partner at a16z. In conversation with Emerj Senior Editor Matthew DeMello, Connie discusses the challenges consumer companies are facing from distribution to mobile technology. Later, she addresses how AI use cases in personalization and the consolidation of social media as marketing distribution channels will shape the future of consumer technology.    A note from a16z on today’s episode: The content here is for informational purposes only and should not be taken as legal, business, tax, or investment advice, or be used to evaluate any investment or security and is not directed at any investors or potential investors in any a16z fund. For more details, please see a16z.com/disclosures.  
5/30/202324 minutes, 59 seconds
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An Introduction to Centers of Excellence and Enterprise AI Adoption - with Ryan Rascop

Today’s guest is Ryan Rascop, Senior Business Development Manager at Insight, a leading IT solutions provider specializing in streamlining enterprise data infrastructure. In conversation with Emerj Senior Editor Matthew DeMello, Ryan discusses what sets Centers of Excellence (CoE) apart as an organization-wide approach to adopting AI. Throughout their conversation, he spells out what organizations should pursue CoEs, what signals can tell business leaders that a CoE is the ultimate remedy for reconciling data with their business goals, and how to approach scaling infrastructure for those ends. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
5/29/202317 minutes, 57 seconds
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The Value of Topic Search in Detecting Signals with ROI - with Ben Webster of NLP Logix

Today’s guest is NLPLogix Modeling and Analytics Lead and Data Scientist Ben Webster. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Ben joins us on the program to discuss topic search as a business capability and the value of detecting meaningful signals originating both inside and outside the organization. Together with Emerj Senior Matthew DeMello, Ben addresses the challenges in this emerging discipline and how to connect results to hard ROI. This episode is sponsored by NLP Logix. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.  
5/26/202317 minutes, 32 seconds
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The Future of Healthcare in Large Language Models - with Ylan Kazi of Blue Cross Blue Shield

Today’s guest is Ylan Kazi, Chief Data Officer at Blue Cross Blue Shield of North Dakota. Ylan returns to the program in conversation with Emerj Senior Editor Matthew DeMello to discuss how AI is changing the intimacy and accuracy of diagnostics in ways that revolutionize how healthcare leaders look at the patient experience. In comparing relevant use cases from large language models and the potential of new platforms like ChatGPT, Ylan focuses on where emerging healthcare AI capabilities are finding serious ROI. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI professionals, visit emerj.com/p1.  
5/23/202322 minutes, 52 seconds
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From Homework to Real Work: What Generative AI Means for Every Business - with Ori Goshen of AI21 Labs

Today’s guest is Co-Founder and Co-CEO of AI21 Labs, Ori Goshen. AI21 Labs is a Tel Aviv-based software company specializing in natural language processing-based systems. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ori expounds on generative AI use cases that carry true ROI potential for every business and where the technology is expected to take us over the next decade. Together, they offer analyses of genAI’s capacity as an “autocomplete”-style technology and where comparisons between the two begin and end. This episode is sponsored by AI21 Labs. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
5/16/202334 minutes, 11 seconds
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What Artificial Intelligence Means for Retail - with Asha Sharma of Instacart

Today’s guest is Instacart Chief Operations Officer Asha Sharma. She joins us on the program to discuss the biggest challenges facing retail leaders in the post-COVID world and how data is playing a major role in their solutions. Throughout, she pulls from her experience in the grocery space to underscore how AI use cases in fraud, personalization, and customer “inspiration” represent converging vectors in a new, transformative, and digitally-driven approach to eCommerce. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. 
5/11/202326 minutes, 54 seconds
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AI and the Future of Propaganda - with Nell Watson of the IEEE Standards Association

Today’s guest is Nell Watson, AI Ethics Maestro at the IEEE Standards Association. Nell also leads a host of initiatives in teaching machines prosocial behavior and resolving cultural conflicts. She joins the AI in Business podcast to talk about the potential of AI to promote propaganda efforts through the lens of ‘zersetzung’ – a psychological espionage strategy developed during the Cold War where operatives wage warfare with a target’s sanity. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  
5/9/202340 minutes, 44 seconds
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Managing Model Development - with Katie Bakewell of NLP Logix

Today’s guest is NLP Logix Modeling and Analytics Lead and Data Scientist Katie Bakewell. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Katie joins us on the program to discuss the data science lifecycle and what business leaders can do to avoid challenges in model development. Together with Emerj Senior Matthew DeMello, Katie offers best practices for detecting where models are misreading the reality of the results on the ground and how to adjust for changing circumstances and business strategies. This episode is sponsored by NLP Logix. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
5/5/202319 minutes, 35 seconds
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The Impact of AI on Labor Challenges in Fulfilment - with Samay Kohli of GreyOrange

Today's guest is the Co-Founder of GreyOrange, Samay Kohli. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. In conversation with Emerj Senior Editor Matthew DeMello, Samay discusses the labor shortages facing warehouses and where 'real, tangible' AI is making a difference in helping fulfillment agents optimize their workflows. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! 
5/2/202320 minutes, 49 seconds
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AI for End-to-End Supply Chain Maintenance - with Geoffrey Smalling of Flexport

Today's guest on the 'AI in Business' podcast is Geoffrey Smalling, VP of Engineering at Flexport, a global logistics company with a multi-billion dollar valuation. In conversation with Emerj Senior Editor Matthew DeMello, Geoffrey explains how different global supply chain problems look end-to-end than any specific "link" in the chain, even as the world economy puts COVID in the rearview mirror. Later, they pull apart use cases in global brands and wholesale distribution and pull apart the balance between data collection and visualizing the most critical information in their user dashboards. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/25/202317 minutes, 44 seconds
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Fighting Fraud in Retail and eCommerce - with Eyal Raab of Riskified

Today’s guest is Eyal Raab, Vice President of Business Development and Sales for Riskified, a publicly traded Saas company that specializes in fraud and chargeback prevention. In conversation with Emerj Senior Editor Matt DeMello, Eyal talks about the impact of AI in preventing forms of eCommerce fraud, including using merchant goodwill policies against them, such as empty box fraud. Because of the multiple layers and players in eCommerce, many of these applications bear a striking resemblance to others in KYC compliance in financial services and predictive maintenance for manufacturing. This episode is sponsored by Riskified. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
4/20/202327 minutes, 41 seconds
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AI for Customer Experience-Focused Marketing - with David Greenberg of Conversica

Today’s guest is Conversica Chief Marketing Officer David Greenberg. Together with Emerj Senior Editor Matthew DeMello, David explores the biggest challenges for sales and marketing teams trying to turn leads into opportunities. Later, they examine where data is making a difference in solving those challenges in helping enterprises grow their outbound in a manageable way that insulates themselves from the friction of high SDR turnover. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
4/18/202323 minutes, 34 seconds
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What AI Means for the Conflict in Ukraine - with John Bohannon of Primer

Today’s guest is John Bohannon, Senior Director of Data Science and Director of Science at Primer.ai. Primer is a security AI platform serving Fortune 500 companies and multiple defense agencies in the US federal government. Together with Emerj CEO and Head of Research, Daniel Faggella, John pulls apart what makes the Ukraine war truly unique in the scope of both history and technology – and how AI is playing an integral role in the conflict for both sides. This episode is sponsored by Primer. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
4/17/202336 minutes, 50 seconds
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What Large Language Models Mean for Insurance - with Gero Gunkel of Zurich Insurance

Today’s guest is Gero Gunkel, Chief Operating Officer and Data Science Leader for Zurich Insurance. In conversation with Emerj Senior Editor Matthew DeMello, Gero expounds on the increasing impact of large language models on the insurance space driven by the growing size of these models, allowing them to tackle more complex problems for more complex sectors. Later, they touch on the impact of ChatGPT and best practices for insurance firms just starting to use large language models. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
4/11/202314 minutes, 46 seconds
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Intelligent Document Processing for Real-Time Risk Analysis in Financial Services - with Lewis Liu of Eigen Technologies

Today’s guest is Eigen Technologies CEO Lewis Liu. Eigen is an intelligent document processing platform specializing in helping organizations transform documents into any form of data. In conversation with Emerj Senior Editor Matthew DeMello, Lewis talks about the challenges of legacy systems in financial services and intelligent document processing as a means of unlocking the information inside. Throughout the conversation, they differentiate the technologies involved from existing hype around LLMs and give a sober analysis of their exact capabilities and incapabilities. This episode is sponsored by Eigen Technologies. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
4/6/202324 minutes, 36 seconds
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AI and Responsibility in Financial Services - with Scott Zoldi of FICO

Today's guest is Scott Zoldi, Chief Analytics Officer of FICO. In conversation with Emerj Senior Editor Matthew DeMello, Scott helps dissect somewhat troublesome findings from FICO's recent survey on responsible AI in financial services. Later, they discuss ways that business leaders can close the gap in AI understanding and education often felt between organizations and their boards. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
4/4/202318 minutes, 42 seconds
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Laying the Groundwork for AI Transformation through Infrastructure - with Carm Taglienti of Insight

Today’s guest is Carm Taglienti, Distinguished Engineer and Product Portfolio Director for Insight, a leading IT solutions provider specializing in streamlining enterprise data infrastructure. He joins us on the podcast today to talk about some of the challenges organizations face both in laying the groundwork for AI transformation from scratch and developing existing systems in a way that avoids technical debt. This episode is sponsored by Insight. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
3/30/202323 minutes, 26 seconds
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The Foundational Phase of CX Transformation - with Aamar Hussain of Microsoft

Today’s guest is Aamar Hussain, Director of Data & AI Customer Solution Architecture for Azure at Microsoft. Aamar also has experience at Google and helping transform businesses through customer experience. He joins Emerj Senior Editor Matthew DeMello today in fielding questions about what do – particularly financial services organizations – wish they had known at the initial, or “foundational” phase of a customer experience transformation through data. Later, they discuss potential criteria for determining whether an organization should seek a vendor or develop data capabilities in-house. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
3/28/202316 minutes, 46 seconds
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Maximizing the Patient Experience with AI - with Ylan Kazi of Blue Cross Blue Shield

Today’s guest is Ylan Kazi, Chief Data Officer at Blue Cross Blue Shield. He joins us in the first of two episodes to discuss AI’s strides in diagnostics over the years, primarily driven by visual data in radiology and elsewhere. But this is not to discount where we find compelling use cases in text and language data – especially with how the healthcare space has reacted to the emergence of Chat-GPT and large language models. To discover critical AI applications and trends, download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.
3/21/202316 minutes, 46 seconds
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The Difference Intelligent Automation Makes in Compliance and Financial Crime - with Paul Tepper and Tina Chace of WorkFusion

Today's guests are WorkFusion VP, Head of AI Paul Tepper, and VP of Product Management Tina Chace. WorkFusion is a software company with over $340 million in funding that blends RPA and AI – a process often called intelligent automation – to help businesses digitize their operations. In conversation with Emerj Senior Editor Matthew DeMello, Paul, and Tina differentiates intelligent automation from RPA and explain why compliance and financial crime are particularly well suited for intelligent automation as a solution. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
3/14/202315 minutes, 31 seconds
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Palantir’s Shannon Clark on Overcoming Cultural (and Emotional) Challenges of AI Adoption

Today’s guest is Senior Vice President, Federal, R+D at Palantir, Shannon Clark. Shannon has spent nearly twenty years immersed in the defense sector, both for private contractors and the federal government. In conversation with Emerj CEO Daniel Faggella, Shannon explains the core cultural and technical barriers that make AI readiness challenging in defense – and the best places in the Department of Defense to begin preparing legacy defense systems for AI enhancement. Later, they discuss the high demand for engineers in the federal government and offer advice to AI-driven defense startups. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
3/7/202330 minutes, 8 seconds
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The Impact of AI on Compliance and Market Surveillance in Financial Services - with Dr. Lori Cenci of HSBC

Today's guest is Dr. Lori Cenci, US Head of Unauthorized Trade Surveillance at HSBC. She has over two decades of experience in risk, compliance, conduct, capital markets, quantitative research, product development, client advisory, consulting, writing, and teaching with such austere financial services brands as HSBC. In conversation with Emerj CEO Daniel Faggella, they dissect the impact of AI on insider risk detection and compliance in the financial services space and what a day in the life is like for a market abuse investigator. Later, Lori offers strategies for sorting organizational problems and developing the right questions that automatically cultivate the best data to detect insider risk. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
2/28/202325 minutes, 27 seconds
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Generative AI and the Future of Work Itself - with Tom Davenport [AI Futures / Human Reward Systems - Episode 5 of 5]

Today’s guest for the final episode in our five-part ‘AI Futures’ series on the ‘AI in Business’ podcast is Tom Davenport, an American academic, business leader, and world-renowned voice in matters of artificial intelligence. He joins Emerj CEO and Head of Research Daniel Faggella to discuss the forces that are making new developments in generative AI mandatory across the global economy. Later they examine how business leaders can make the most of these technologies without incurring undue legal risk. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
2/23/202333 minutes, 34 seconds
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Going from AI Services to Product - with Piotr Niedzwiedz of neptune.ai

Today’s guest is Piotr Niedzwiedz, Founder & CEO at neptune.ai. In conversation with Emerj CEO Daniel Faggella, they discuss how business leaders can best help their organizations navigate the transition from an AI services model to an AI product model. From challenges in venture capital to judging whether or not your AI product can even be a viable service, to begin with, Piotr pulls directly from his experience at neptune.ai and beyond to offer the audience direct insight. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
2/21/202333 minutes, 23 seconds
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Baking Human Values into a Radically Changing Future - with IBM's Dr. Francesca Rossi [AI Futures / Human Reward Systems - Episode 4 of 5]

Today's guest for part four in our five-part 'AI Futures' series on the 'AI in Business' podcast is Dr. Francesca Rossi, Fellow and AI Ethics Global Leader at IBM and President of the American Association for Artificial Intelligence. She joins Emerj CEO and Head of Research Daniel Faggella to discuss challenges and solutions for humanity posed by the evolution of generative AI, virtual reality, and computer-brain interface. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
2/16/202349 minutes, 9 seconds
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Ensuring Enterprise Adoption Success - with Dan Diasio of EY Consulting

Today’s guest is Dan Diasio, Global Artificial Intelligence Leader at EY Consulting. Dan has spent the last two decades leading data and AI initiatives at the legacy financial services firm. He joins Emerj CEO and Head of Research Daniel Faggella to talk about the challenges unique to legacy institutions in starting AI projects and laying the groundwork for organization-wide transformations from effectively cultivating data. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
2/14/202330 minutes, 23 seconds
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Controlling Human Emotions with Immersive AI/VR Experiences - with Dr. Srini Pillay [AI Futures / Human Reward Systems - Episode 3 of 5]

Today’s guest on the ‘AI in Business’ podcast is Chief Medical Officer, Chief Learning Officer, and Co-Founder at Reulay Inc., Dr. Srini Pillay. He joins Emerj CEO Daniel Faggella on our special ‘AI Futures’ series to discuss the capacity for virtual and augmented reality technologies to alter emotional states in users. While they look far into upcoming possibilities, the truth is this technology is here in a plethora of use cases Dr. Pillay and Daniel discuss in depth. Later, Srini explains the challenges in customizing virtual experiences for individual users. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
2/9/202336 minutes, 52 seconds
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Three Metrics for Measuring Enterprise AI Success - with Supreet Kaur of Morgan Stanley

Today's guest is Supreet Kaur, Assistant Vice President at Morgan Stanley. She's spent the last five years working in data spaces across financial services and life sciences, along with essential advocacy work in mentoring a diverse next generation of data science leaders. In conversation with Emerj CEO Daniel Faggella, Supreet tells business leaders three metrics they need to measure their enterprise AI success. Later, they dissect common approaches to ROI from leadership and IT teams that are at odds with AI adoption's experimental nature. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
2/7/202315 minutes, 43 seconds
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Future AI Products Might Be Habit-Forming, In a Good Way - with Nir Eyal [AI Futures / Human Reward Systems - Episode 2 of 5]

Today’s guest is Nir Eyal, Stanford professor and the author of Hooked: How to Build Habit-Forming Products. In conversation with Emerj CEO and Head of Research, Nir digs deeper into the potential of VR and generative AI to reinforce good and bad habits from the products we use. Once we reach the point of immersion with these technologies, Nir points out on the podcast, their ability to influence our behavior will be enormous. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
2/2/202346 minutes, 47 seconds
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Detecting DeepFake Videos - with Ilke Demir of Intel

Today's guest is Ilke Demir, designer of FakeCatcher and Senior Staff Research Scientist at Intel. FakeCatcher is a new AI-powered deepfake video detection tool developed by Intel. In conversation with Emerj Senior Editor Matthew DeMello on the podcast, Ilke explains the science behind Intel's new deepfake detection technology and its many applications for both individual journalists and media enterprises. Later, she talks about how her research has illuminated even deeper mysteries behind the question, "What makes us human?". Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
1/31/202321 minutes, 22 seconds
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Generative AI is a Waypoint to Brain-Computer Interface - with Lambert Hogenhout of the United Nations [AI Futures / Human Reward Systems - Episode 1 of 5]

Today's guest is Lambert Hogenhout, Chief of Data, Analytics, and Emerging Technologies at the United Nations. Lambert is also a project lead with A Future in AI – a nonprofit focused on fostering a dialog between youth, tech leadership, and global policymakers on the nature and implications of AI. In conversation with Emerj CEO and Head of Research Daniel Faggella, Lambert explains the dangers of personalized virtual worlds and how best to think of the relationship between humanity and technology going forward. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/26/202328 minutes, 58 seconds
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Lowering the Barriers to Entry in Data - with David Pollington of Bloc Ventures

Today's guest is the Head of Research at Bloc Ventures, David Pollington. Bloc Ventures is an investment firm known for its early-stage entrances and lucrative exits in deep tech. In conversation with Emerj CEO Daniel Faggella, David talks about how the barriers to entry for serious data analytics use cases are lowering to startups. He cites a growing interest from industrial sectors in overcoming challenges in limited data as a driving force behind the trend. Later, they discuss the economic viability of one learning method surrounding the commercialization of limited data problems. Discover more AI use cases, best practice guides, white papers, frameworks, and more by joining Emerj Plus at emerj.com/p1.
1/24/202318 minutes, 40 seconds
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Leveraging Data for Consumer Lending and Risk Modeling - with Mark London of Abound

Today’s guest is Mark London, Chief Risk Officer for Abound, formerly known as Fintern – a startup specializing in data-driven approaches to small consumer loans. In conversation with Emerj CEO and Head of Research Daniel Faggella, Mark talks about the differences in small and large consumer loans from a data perspective and how lenders can decrease their risk without treating credit scores as the end-all-be-all. And later, they discuss new business opportunities coming from the democratization of data and how long it will take before legacy financial institutions can truly reap the benefits. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/17/202325 minutes, 2 seconds
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The Importance of Real-Time Telemetric Data in Manufacturing - with Remi Duquette of Maya HTT

Today’s guest is Remi Duquette, Vice President of Innovation and Industrial AI at Maya HTT. Short for Maya Heat Transfer Technologies, Maya HTT is a leading software developer and engineering services provider with nearly 200 employees based in Chicago and specializing in heavy industry solutions. In conversation with Emerj Head of Research Daniel Faggella, Remi explains the growing importance of real-time telemetry data for preventing unplanned downtime in heavy manufacturing spaces. The real challenge, Remi emphasizes, is in honing the data to give business leaders a singular real-time picture of their activities relative to their business challenges. This episode is sponsored by Maya HTT. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
1/12/202327 minutes, 2 seconds
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Predicting Freight Shipments with AI - with Dorothy Li, CTO of Convoy

Today’s guest is Dorothy Li, Chief Technology Officer of Convoy, a logistics and software company based in Seattle that has raised nearly a billion dollars in funding. Dorothy spent over a decade at Amazon, where she served as vice president of user experience, then of BI and analytic services at AWS. Together with Emerj Head of Research, Daniel Faggella, Dorothy explores a logistics use case for AI capabilities in predictive inventory and the impact it is having on manufacturing writ large. Still, there are many challenges, among them that truckers and freight carriers don’t have the equipment (mobile apps, GPS) that other last mile and delivery workers have. Later, they examine where AI can be applied to help schedule deliveries to avoid unplanned downtime. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.
1/10/202321 minutes, 41 seconds
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The Future of External Search - with Emily Bremner of Signal AI

Today’s guest is Emily Bremner, Fractional Product Leader and Advisor. Emily was the SVP of Product at Signal AI, a software company specializing in external intelligence with over $100 million in funding at the time of this episode’s recording. In conversation with Emerj’s Head of Research, Daniel Faggella, Emily talks about how AI can not only help companies manage their internal data but also process data from their external environment to find insights into risks and opportunities. Later, she dives into use cases for strategic reputation management, citing how interactions between larger institutions and the media can impact investment risk to tax and regulatory compliance. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
1/3/202320 minutes, 7 seconds
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[AI Team Success] What Does "High Performing" Mean, and How to Hire for It - with Peter Day of Quantcast

Today's guest is Dr. Peter Day, Chief Technology Officer at Quantcast. Quantcast is a technology firm founded in 2006, working in AI-driven audience metrics and advertising from the industry's earliest days. In conversation with Emerj CEO Daniel Faggella on the AI in Business podcast, Peter offers a tour of his experience building successful AI teams. From recruitment and hiring to finding the proper dynamics with early adoption stakeholders – what does it take to get the right people in the right "seats on the bus"? Peter answers that question and more, offering guidance and best practices, especially for business leaders outside the AI world from non-tech organizations and industries. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
12/27/202223 minutes, 46 seconds
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[AI Team Success] Connecting Work to Meaning - with Dr. Scott Nowson of PwC

Today’s guest is Scott Nowson, Artificial Intelligence Leader at PwC Middle East. Scott has a Ph.D. in natural language processing and has worked for many years before PwC as a consultant for legacy enterprises looking to get started in AI. Not long ago, the AI in Business podcast featured episodes discussing how to hire and build AI teams, focusing on crucial insights most helpful for non-technical business leaders. In today’s episode, we explore the topic from the other side of the table, mining Scott’s technical expertise for what makes successful AI adoption teams best work together. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
12/20/202222 minutes, 56 seconds
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[AI Team Success] Cultivating an Innovation Culture for AI - with Caroline Gorski of Rolls-Royce

Today’s guest is Caroline Gorski, CEO of R² Factory – a data and tech-focused subsidiary of Rolls Royce. In conversation with Emerj CEO Daniel Faggella, they discuss being a new kind of company underneath a century-old legacy luxury name brand in heavy industry and the benefits of creating a separate experimentation-first culture within a big enterprise. Is it possible to develop subcultures that can do that kind of nimble innovation? Where do people feel brave enough to innovate and experiment in ways that foster legacy business? All are easier said than done – but Caroline shares hands-on experience testing strategies that work in person throughout the podcast today. To access Emerj’s non-technical guide for getting started with AI deployment, check out emerj.com/beg1.
12/13/202216 minutes, 46 seconds
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[AI Team Success] Getting Culture and Talent Right - with Mazin Gilbert of Google

Today's guest is the Director of Engineering, Telecommunications Orchestration, Analytics, and Automation at Google, Mazin Gilbert. Mazin's career is one that has seen its fair share of enterprise teams facing the challenges of legacy data stacks as they enter the age of AI, including AT&T. In discussing his work at Google with Emerj CEO Daniel Faggella, he talks about what he sees on the 'other side of the fence' in a tech company environment. He also shares critical insight on the difference both cultures need from leadership to achieve successful ROI. If you've enjoyed or benefited from the strategies shared in this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
12/6/202219 minutes, 39 seconds
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Using Data to Untangle the Sticky Problems of Manufacturing Procurement - with David Schultz of Westfall

Today's guest is VP and Chief Supply Chain Executive at Westfall, David Schultz. Westfall is a contract manufacturing firm based in Las Vegas, Nevada, working primarily in plastics and resins. First, David and Emerj CEO Daniel Faggella break down challenges specific to procurement and what makes the process so consequential to manufacturing processes. Later, they examine what the 'guessing games' of future manufacturing variables will look like when better informed by AI-derived insights. This episode is sponsored by Arkestro. To learn more about how brands work with Emerj and other Emerj Media options, visit emerj.com/ad1.
11/29/202227 minutes, 32 seconds
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Leveling Up Commercial Operations in Pharma - with David Ehrlich of Aktana

Today's guest is Aktana Chairman and CEO David Ehrlich. Aktana is an AI vendor that helps life science commercial teams go to market with their products. On the AI in Business podcast, David talks about the challenges that marketing and product teams face in getting pharmaceuticals in the marketplace and where these challenges overlap with broader industry applications in banking and retail. Later, he and Emerj CEO Daniel Faggella discuss where AI adds value to the process in unique use cases and what gives life science commercial teams the highest chances of success in adopting AI. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
11/24/202234 minutes
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Making "AI Ethics" Productive - with Beena Ammanath of Deloitte

Today's guest is Executive Director, Global Deloitte AI Institute & AI Ethics/Tech Ethics Leader, Beena Ammanath. Beena is the author of the book Trustworthy AI and previously served in tech leadership roles at Hewlett Packard, Bank of America, and General Electric before arriving at Deloitte in 2019. In her conversation with Emerj CEO Daniel Faggella, Beena pulls apart putting AI ethics in action at medium and large enterprises in ways that genuinely serve to solve business goals and customer problems. Beena also offers a measurable process for screening out downsides and advice on who needs to be in the room to have realistic conversations about AI ethics. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
11/22/202223 minutes, 16 seconds
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Applying Computer Vision and Computer Listening in Manufacturing - with Remi Duquette of MayaHTT

Today's guest is the Head of Artificial Intelligence at Maya HTT, Remi Duquette. In today's episode, Remi talks about computer vision or what people imagine when they think about computer vision through a distinctly human lens. With Emerj CEO Daniel Faggella, Remi especially pulls apart how machines can look at things in ways that humans can't, as it turns out. They also discuss tools in job vision, listening, and how to go beyond the human senses to be able to drive manufacturing results in predictive maintenance and improving output quality. This episode is sponsored by Maya HTT. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/17/202227 minutes, 28 seconds
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Follow These Steps Before Deploying Enterprise AI - with SymphonyAI CEO Sanjay Dhawan

Today's guest is Symphony AI CEO Sanjay Dhawan. Sanjay took the helm of Symphony last year after leading the automotive AI firm Cerence since 2019. On the AI in Business podcast, Sanjay discusses insights on using highly defined business outcomes to frame up how fast to scale enterprise data strategies, citing examples in banking and CPG. Together with Emerj CEO Daniel Faggella, Sanjay also dissects the different ways the workflows therein can change for startups and legacy enterprises so that each can judge whether a deployment is right for them. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/15/202229 minutes, 36 seconds
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Achieving Autonomy for AI in Heavy Industry - with David Pollington of Bloc Ventures

Today's guest is the Head of Research at Bloc Ventures, David Pollington. Previously, David spent nine years leading web services and developing collaborative platforms for GSMA before joining Bloc Ventures, a VC firm based in London that invests in many early technologies based on AI. On the AI in Business podcast, David discusses the possibility of 'complete autonomy' in machinery across several heavy industries — construction, mining, and manufacturing among them. That means machinery in need of no human intervention to complete tasks in these fields. Looking years into the future, David also answers vital questions on what the processes and data infrastructure will look like for such a transition. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
11/8/202220 minutes, 25 seconds
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Use-Cases That Emerge from AI + 5G - with Marisa Viveros of IBM

Today's guest is VP of Strategy and Offerings at IBM, Marisa Viveros. 5G is a widely misunderstood technology that most might associate with mobile connectivity and telecoms spaces. Still, it stands to make a tremendous impact on a broad spectrum of industrial sectors underneath the surface of its reputation. Marisa joins us to separate fact from fiction and tell business leaders precisely what they need to understand about 5G, what it means in simple terms, and what it allows for new capabilities on the telecommunications grid. Later in the episode, she and Emerj CEO Daniel Faggella look to the future with new use cases showing the new customer insights to be unlocked in combining emerging AI capabilities with 5G's potential. 
11/1/202229 minutes, 42 seconds
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Using AI to Onboard Product Data in eCommerce - with Divyabh Mishra of CrowdANALYTIX

Today’s guest is Divyabh Mishra, Founder & CEO at CrowdANALYTIX. In conversation with Emerj’s CEO Daniel Faggella, Divyabh talks about the business challenges in the eCommerce space when it comes to collecting and ensuring the accuracy of product data in high-volume product databases. Among these problems is that retail itself remains plagued with arcane technology, and Divyabh discusses the many potential applications of AI in making these legacy systems more intelligent — in particular: more efficiently loading product data and ensuring the accuracy of searches for the highest quality eCommerce customer experience from the user’s perspective. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
10/25/202225 minutes, 28 seconds
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Changing to a Paradigm of Trust Automation in Insurance - with Christian van Leeuwen of FRISS

Today’s guest is Christian van Leeuwen, CSO and Co-Founder of FRISS. His company accrued over $88 million to fund a workforce of 200 employees focused on claims underwriting, investigation, and working with the biggest names in the insurance space. In today’s episode, Christian talks about insurance leaders’ trends in underwriting and claims over the last few years since COVID: what is changing, what they see more of, and what new challenges they are facing. Then later, he and Emerj CEO Dan Faggella pick apart a big-picture concept that FRISS insiders refer to as trust automation. This episode is sponsored by FRISS. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/20/202231 minutes, 23 seconds
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DALL-E-2, the Future of Creative Work "Creative Co-Pilot" - with OpenAI's Aditya Ramesh

Today’s guest is Aditya Ramesh, Creator of DALL·E, Co-creator of DALL·E 2 at OpenAI. You might already be familiar with how the DALL·E platforms have taken the internet by storm in the past year with their ability to turn text into images in any style the user can imagine. Ramesh discusses how the technology works in layman’s terms and sets the stage for where individuals and organizations can take the platform into the future as a ‘creative co-pilot’ to their work. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
10/18/202234 minutes, 41 seconds
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Streamlining Automotive Purchasing with AI - with Arkestro CEO Edmund Zagorin

Today’s guest is Edmund Zagorin, Founder of Arkestro. Edmund founded Arkestro in 2017, and the company now operates in several industries in addition to the automotive space. In this episode, Edmund discusses two main topics: First, what makes the automotive purchasing process so complex, from buying electronics to seat fabric, the chassis, the tires, and onward. Secondly, Edmund pulls apart the many AI applications in this process and the data needed to help business leaders make more intelligent decisions about who we buy from, the pricing we’re paying for, and the past purchasing activities of our organizations. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
10/13/202236 minutes, 2 seconds
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Lessons Learned from Enterprise Applications of AI and IoT - with Chris Joynt

Today’s guest is Chris Joynt, who served as AIoT Co-Innovation Leader in the Solutions Group at PTC at the time of our recording. In today’s episode, Chris walks the audience through some actual applications of artificial intelligence and IoT in the enterprise. In addition to explaining some of the most important lessons learned for leaders, including a frank discussion on how to think about getting started on these projects when so much can go wrong when it comes to sensors and data streams out in the real world. This episode is sponsored by PTC – more here. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.
10/11/202233 minutes, 21 seconds
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How the West Can Compete with China in the Global AI Race - with Sean Gourley of Primer

Today’s guest is Sean Gourley, CEO of Primer, a company that has raised $170 million for pioneering large-scale data analysis. In today’s episode, Sean discusses how China’s autocratic regime has certain advantages in developing AI capabilities in the theaters of cyberwarfare and virtual reality. Throughout the conversation, Sean offers his expertise advising how the West can maintain its strategic advantage in these technologies and for how long. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
10/5/202240 minutes, 9 seconds
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Smart Data Capture for Shelf Management in Retail - with Christian Floerkemeier of Scandit

Today’s guest is Christian Floerkemeier, VP of Product, CTO, and Co-Founder of Scandit. Scandit is an AI firm focused on smart data capture and barcode scanning. Christian received his Ph.D. in Computer Science in Zurich and was the Associate Director for the AI ID Lab at the Massachusetts Institute of Technology. In this episode, Christian focuses on this retail workflow of checking inventory and prices. He speaks about where AI might not only help speed up that process but also potentially improve the experience of the individual employees working there. Christian provides interesting computer vision use-cases and efficiencies and provides practical adoption advice for business leaders. This episode is brought to you by Scandit. To learn more about reaching Emerj’s global audience via audio, email, or otherwise, visit emerj.com/ad1.
9/29/202229 minutes, 46 seconds
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Computer Vision for Understanding Retail Customers - with Kelly Harlin of Sharp NEC

Today’s guest is Kelly Harlin, Director of Solutions Marketing and Commercialization at Sharp NEC. Sharp and NEC collectively have approximately 160 thousand employees as two of Japan’s largest electronics manufacturers. Kelly speaks specifically about their computer vision applications in retail in this episode. She opens up with some information retailers wish they knew about people who shop with them physically and in person. Secondly, Kelly discusses what AI can collect about a user, from the cost of their shoes to how they walk, and how this data can inform people responsible for marketing to their audience in different geographic regions where diverse customers will require different responses and approaches. Access a vast collection of use-cases for AI applications and trends in retail and more at emerj.com/ret1.
9/27/202221 minutes, 38 seconds
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Delivery and Supply Chain Applications of Smart Data Capture - with Christian Floerkemeier of Scandit

Our guest today is Christian Floerkemeier, VP of Product, CTO, and Co-Founder of Scandit. Scandit has raised nearly $300 million to address smart data capture, they have hundreds of employees, and logistics and supply chain is one of the spaces in which they operate. In today’s episode, we’re focusing on two different use-cases that share the use of computer vision. First, we discuss ID verification applications in alcohol delivery services, followed by increasing efficiency in loading and unloading trucks in supply chain juncture points with computer vision. Christian details how these two use-cases work in terms of where the computer vision is being leveraged, how the data is stored, and the realities of adoption. This episode is brought to you by Scandit. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.
9/22/202230 minutes, 34 seconds
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The Future of AI in Telco - with Mazin Gilbert of Google

Today’s guest is Mazin Gilbert, Director of Engineering, Telecommunications Orchestration, Analytics, and Automation at Google. Some five or six years ago, Mazin joined us to discuss artificial intelligence in telecommunications when he was with AT&T. Since this last episode, AI has become inevitable in the telco space with substantial AI deployments across the industry. In this episode, Mazin first speaks about what he’s observed in the telecommunications world that he considers some of the early signs of change in data infrastructure and the fruitful use of AI. He then dives into where artificial intelligence is currently adding value to the telco industry. To discover critical AI applications and trends, download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.
9/20/202226 minutes, 8 seconds
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Designing AI Solutions with Minimal Workflow Change for End-Users - with Patrick Bangert of Samsung AI

Our guest on today’s episode of the AI in Business podcast is VP of Artificial Intelligence at Samsung SDS America Patrick Bangert. Patrick discusses the efficacy of making minimal workflow changes a goal from the start and how the AI capabilities pioneered at Samsung have made their way to widespread success for other enterprises. In particular, Patrick gives actionable insight into how minimizing change management friction benefits end users — and why the way people and systems work together remains much more complicated even than machine learning. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.
9/13/202216 minutes, 31 seconds
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AI in Compliance: Handling Sanctions, Communications, and Novel Threats - with Thomas Mangine of BMO

This week we’re continuing our series on artificial intelligence in compliance. Our guest is Thomas Mangine, Director of AML and Risk Reliance for the Bank of Montreal. In this episode, Thomas shares his unique perspective on staying ahead of adversaries from financial services and defense points of view. He also discusses how data is becoming more valuable and what particular kinds of data are creating new opportunities for emerging forms of AI capabilities. Thomas also details several unique compliance-related use cases and circumstances regarding concerns about sanctions. This episode is part of our broader series on compliance brought to you by Smarsh. If you haven’t already, be sure to tune into the previous episodes in this series at podcast.emerj.com to discover more key insights from leaders in the industry.
9/8/202237 minutes, 20 seconds
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GPT-3 and the Potential of AI-Generated Text - with OpenAI's Peter Welinder

Our guest on today’s AI in Business Podcast episode is VP of Product & Partnerships at OpenAI Peter Welinder. He and Emerj CEO Daniel Faggella discuss the potential impact of the model on numerous sectors, along with the possibility that these tools could have unforeseen consequences when placed at everyone’s fingertips. In other words, GPT-3 could unleash many examples that show what we think we want from AI capabilities is not what we actually want. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.
9/6/202231 minutes, 58 seconds
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Applying AI at Enterprise Scale - with David Carmona, GM of AI at Microsoft

Today's guest is General Manager of Artificial Intelligence & Innovation at Microsoft David Carmona. David shares his experience at the frontlines of AI enterprise adoption at a legacy tech brand, and all the setbacks they faced along the way. David also discusses how his team found management buy-in on AI capabilities through effective education and developed the kind of long-term strategy necessary to lay the groundwork for organization-wide digital transformation. If you are interested in more interviews about the future of artificial intelligence across industries, check out the AI Futures Series on AI in Business podcast on all major platforms at emerj.com/podcast.
8/30/202222 minutes, 21 seconds
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A Success Story of AI in Lending - with Jackson Hull of OakNorth

Today's guest is Jackson Hull, former COO of OakNorth, a unicorn company recently listed in Forbes as Europe's most valuable fintech. In a financial services-focused discussion that echoes the theme of our recent Monday series on AI success factors, Jackson highlights a use case in helping banks analyze the risk of their loan portfolio. Jackson also advises business leaders on what they should keep in mind when deploying early AI projects, particularly for those enterprises with uniquely high levels of external demand. If you find yourself benefiting from the insights in today's episode, consider supporting us by leaving us a five-star review on Apple Podcasts and telling us what you’d like to hear more about in future episodes.
8/23/202220 minutes, 40 seconds
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The Future of AI in Market Surveillance - with Arcangelo Grisi of HSBC

Today’s guest is Arcangelo Grisi, Head of Market Surveillance for the U.S. at HSBC. As one of the largest financial services organizations in the world, HSBC generates approximately $50B in revenue per year. In this episode, Arcangelo explores the monitoring of trades regarding manipulating the markets and monitoring communications. He goes into detail about how challenging and essential this role really is within the enterprise. This episode is part of our broader series on AI and compliance sponsored by Smarsh. Smarsh has given us a broad mandate to reach AI experts in the domain of compliance and learn their best practices for adopting the technology. To learn more about sponsored content and how to engage with the Emerj audience, visit emerj.com/ad1.
8/18/202229 minutes, 56 seconds
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[AI is Here] Leveraging Knowledge Graphs in Life Sciences - with Krishna Bulusu of AstraZeneca

Today’s guest is Dr. Krishna Bulusu. Holding a Ph.D. from the Institute of Cancer Research and completing his post-doctoral research at the University of Edinburgh, Krishna was, until recently,  an Honorary Lecturer for the Department of Neuroscience at the University of Sheffield. Krishna has worked at Astra Zeneca for the last six years and is currently the Director of Early Computational Oncology. In this episode, Krishna discusses how we can more effectively leverage endless streams of data in the life sciences industry to develop drugs and treatments with knowledge graphs. He also shares his perspective on the current impact of AI and where and how knowledge graphs are impacting workflows today. This episode is part of our AI is Here series sponsored by SambaNova Systems. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
8/17/202233 minutes, 40 seconds
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The AI Adoption Journey for AI in Service Operations - with Chris MacDonald of PTC

Today’s guest is Chris MacDonald, Head of AI and Analytics at PTC. PTC is a multibillion-dollar software firm focused on the service operations industry, and Chris speaks with us this week about the AI adoption journey for folks in service operations. In this episode, we discuss what it looks like for companies to ensure their customers get as much value out of their products as possible while simultaneously collecting data and learning how to improve future products. Chris highlights the importance of ensuring data quality and working as a team in this process. He also shares some of the unique elements of this particular life cycle of a product that is created and then shipped off and put under someone else’s control but continues to be monitored and improved by the manufacturer. This episode is brought to you by PTC. To discover more service-related insights from Chris, tune in to PTC's Speaking of Service podcast. For more information about Emerj Media and sponsored content opportunities, visit emerj.com/ad1.
8/16/202240 minutes, 21 seconds
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How Data is "Waking Up" to Impact Banking Compliance - with Kai Schrimpf of UBS

Today’s guest is Kai Schrimpf, Global Head of Transaction Monitoring at UBS. UBS is a financial services organization doing more than $35 billion in annual revenue based in Zurich and Basel, Switzerland. In this episode, we dive into compliance in the banking and financial services space. There are three distinct topic areas in today’s episode. First, Kai provides a big-picture perspective on the state of compliance in banking and financial services today and current workflows that could be leveled up. Secondly, he discusses specific use-cases and describes areas where he sees data ‘wake up’ in terms of its value for keeping firms in line with regulatory standards. Lastly, Kai shares some business advice for enterprise leaders and speaks about what business leaders should know before adopting artificial intelligence in a financial services organization. This episode is part of a series sponsored by Smarsh. In this series, we’re focusing on bringing on global experts in compliance to get varied perspectives on where AI and data are adding value today.
8/11/202231 minutes, 4 seconds
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AI in Law, Current and Future Applications - with Neil Sahota of UC Irvine

Today’s guest is Neil Sahota, CEO of ACSI Labs and Chief Innovation Officer at the UC Irvine School of Law. Neil previously worked with IBM for 12 years as a Master Inventor focused on developing new patents with a particular emphasis on big data and analytics. In this episode, we are focused on the legal space. In the first part of this episode, Neil dives into specific use-cases that highlight where AI is impacting law today. He discusses several applications that lawyers, law firms, and legal departments at large enterprises use today with high traction. In the second part of this episode, Neil shares his perspective of the areas in the legal world that he believes are most likely to be disrupted by AI in the next five years. Regardless of industry, Neil provides critical insights about what the future might hold for certain kinds of processes and workflows that are most likely to be automated.
8/9/202228 minutes, 15 seconds
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AI in Insurance - Addressing Compliance Considerations - with Pardeep Bassi of WTW

In this episode, we’re focusing on compliance considerations in the insurance world. Our guest this week is Pardeep Bassi. He is currently Global Proposition Leader of Data Science for WTW, or Willis Towers Watson, a publicly traded financial services firm based in the United Kingdom. This week Pardeep covers two different topics with us. First, he discusses some areas where regulation intersects with AI applications in insurance and what the potential data risks for elements such as transparency, personal data use, etc., are. Secondly, Pardeep dives into how leaders might consider these regulatory rules in their adoption strategy. Not only to meet regulatory compliance rules but also to potentially use AI to address them. This episode is brought to you by Smarsh and is part of a broader series on AI applications for compliance and communications intelligence. To learn more about how to reach Emerj’s global executive audience with Emerj Media, visit emerj.com/ad1.
8/4/202230 minutes, 50 seconds
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[AI is Here] Lessons of Successful AI Adoption - with Marshall Choy of SambaNova Systems

Today’s guest is Marshall Choy, Senior Vice President of Product at SambaNova Systems. This episode is part of our AI is Here series, where we’ve talked about the current impact of AI across industries with practitioners and leaders across the United States and Europe. In this episode, we’re focusing on AI adoption trends and what successful AI adopters are doing that others aren’t. Marshall discusses the trends he’s noticed in enterprises adopting AI well from a team perspective, a technology perspective, and a decision-making perspective. He also speaks about some of the differences between the American and European AI ecosystems and what European business leaders may potentially want to consider. This episode is brought to you by SambaNova Systems. To learn more about the AI is Here initiative and to learn more about how you might reach Emerj’s global audience, visit emerj.com/ad1.
8/3/202229 minutes, 45 seconds
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The Value of Exploration for Enterprise AI Success - with Aakash Indurkhya of Virtualitics

Today’s guest is Aakash Indurkhya, Co-Head of AI at Virtualitics. Virtualitics is a venture-backed firm based in Pasadena, California. In this episode, we discuss what it means to explore our data and identify where the gaps in our data quality or potentially the gaps in essential data fields are. Aakash speaks to us this week about not only what exploration, that is to say, why it’s valuable conceptually – when dealing with tremendous volumes of data, what does exploration accomplish, and where specifically, better exploration can lead to better results? He dives into two specific use-cases, one in drug development and one in retail. While these are vastly different worlds, these use-cases focus on exploring data well to train an AI model and deliver the desired results in the enterprise. Aakash provides an excellent conceptual overview from a C-suite vantage point of the role. Virtualitics sponsor this episode. To learn more about reaching Emerj’s global executive audience and sponsored opportunities, visit emerj.com/ad1.
8/2/202228 minutes, 5 seconds
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Large Language Models in the Enterprise - with Mark Russinovich, CTO of Microsoft Azure

Today’s guest is Mark Russinovich, CTO of Microsoft Azure. In this episode, we focus on large language models, and Mark speaks with us about two distinct topics. First, he discusses actual, in-the-field applications of large language models today. Mark goes over several of them, but one use-case with Carmax is particularly useful for natural language generation in an enterprise use-case. Secondly, Mark talks about what he would recommend for enterprise leaders who would like to look at their own business and identify where they can apply the value of large language models within their enterprise and the particular workflows that might be optimal for LLMs. This episode is sponsored by Kisaco Research. This year, the Kisaco Research AI Hardware Summit takes place from September 13th through September 15th at the Santa Clara Marriott in California. Mark is among many distinguished speakers, including infrastructure and AI leaders at Meta, Wells Fargo, Salesforce, and more.
8/1/202230 minutes, 45 seconds
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The Value of Communications Intelligence for FinServ Compliance - with Brandon Carl of Smarsh

Today’s guest is Brandon Carl, EVP of Product Strategy at Smarsh. Smarsh is a substantial player in the compliance domain in financial services, and in this episode, we’re focusing on AI applications in compliance for the industry. Brandon discusses three critical points in this interview. First, he discusses what kind of communications data may serve as financial crime signals or, in other words, what varieties of communications data we should pay attention to. The second point Brandon focuses on is how we can use that data to unlock value and detect financial crime with AI. Lastly, he speaks about how leaders can find the low-hanging fruit in their own communications data. This episode is the first of a sponsored series here on The AI in Business Podcast by Smarsh. Be sure to tune in on Thursdays to gain more insights about compliance and communications intelligence with new episodes of this series.
7/28/202227 minutes, 24 seconds
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Preventing Payment Fraud with Data - with Richard Schak of Datavisor

Our guest today is Richard Schak, Senior Technical Account Manager, and Fraud Product Strategy Consultant at Datavisor. In this week’s episode, Richard discusses two key topics: how payment processing fraud is detected with AI and what these workflows look like before and after AI is applied. Richard also shares a specific perspective about where data and algorithms fit into the mix and emphasizes the importance of “lighthouse projects,” or the early projects that can be used to prove potential ROI to get leadership to approve larger projects and enable enterprises to level up fraud detection as a capability. This episode is brought to you by Datavisor. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
7/26/202229 minutes, 49 seconds
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Achieving AI ROI Through Data Quality and Diversity - with Christian Rozsenich of Clickworker

Today we are focusing on the domain of data collection and quality. Our guest is Christian Rozsenich, Managing Director of Clickworker. In this episode, we talk about a few topics broadly applicable to any industry. The first is the general challenges and importance of data quality and data harmony for AI projects. Christian details the kinds of issues enterprises are running up against and how they can diagnose their own data needs. The next topic we highlight is real-world use-cases of computer vision and computer voice. Christian explains how data is collected and processed for crowdsourcing applications and more. This episode is sponsored by Clickworker. To learn more about Emerj Media and how to reach our global executive audience, be sure to visit emerj.com/ad1. 
7/19/202231 minutes, 5 seconds
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[AI is Here] - AI Impact in the Supply Chain - with Caroline Gorski of Rolls-Royce

Today’s guest is Caroline Gorski, Chief Executive Officer for R2 Factory at Rolls-Royce. As the world’s second-largest aircraft engine maker, Rolls-Royce makes all kinds of large and heavy machinery that require numerous parts. In today’s episode, we explore the questions of how to source those necessary parts and leverage AI to achieve greater transparency in our supply chain. Caroline discusses where AI is making a dent in the industry today. She also provides a glimpse into the future with her perspectives on how companies will deal with supplies and how outside data sources might affect the supply chain and, consequently, estimated arrival dates for various parts from vendors around the world. This episode is part of our AI is Here series sponsored by SambaNova Systems. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
7/13/202227 minutes, 9 seconds
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The Applications of AI and Computer Vision in Oil and Gas - with Andrey Konchenko of DroneDeploy

Today, we’re diving into AI and its applications in the energy sector. Our guest is Andrey Konchenko, Senior Product Manager at DroneDeploy. Andrey previously spent fifteen years at Schlumberger, a gigantic firm with 100k+ employees in the energy sector, and he now works on drones, robotics, and computer vision at DroneDeploy. We discuss three main topics in today’s episode. First, what has made artificial intelligence relevant for business leaders in the energy sector now? Second, we explore individual use-cases for ground robotics, flying robotics, and some novel computer vision applications. Lastly, Andrey provides adoption advice for leaders who are considering this technology in the energy space. This episode is brought to you by DroneDeploy. To learn more about reaching Emerj’s global audience, visit emerj.com/ad1.
7/12/202233 minutes, 50 seconds
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Developing an Enterprise Data Strategy the Right Way - with Dora Boussias of Stryker

In this week’s episode, we’re discussing a topic that applies across industries for AI projects: where is the data coming from? Our guest is Dora Boussias, Senior Director for Data Strategy and Architecture at Stryker. Stryker is a $17B per year company in the medical device space. She discusses the process of building out a data strategy with a key emphasis on the right questions to ask, such as: how can we organize and focus our vision and efforts to be able to unlock the data that’s likely to be the most valuable for today’s projects and for the future of AI projects as well? The opinions in this episode are the guest's personal opinions and do not represent Stryker's opinions in any way. If you’re interested in accessing Emerj’s best practices and frameworks for AI ROI, AI strategy for building AI roadmaps, and our full library of AI use-cases, you can learn more at emerj.com/p1.
7/5/202228 minutes, 31 seconds
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[AI is Here] AI in Defense, Use-Cases and Adoption - DIU AI Leader Jared Dunnmon

This is another episode in our AI is Here series. We’ve covered all sorts of industries in this recent series, from financial services to oil and gas, but we’ve yet to touch on defense. Our guest today is Jared Dunnmon. Jared is a Ph.D. from Stanford in Artificial Intelligence and is now the Technical Director of AI and Machine Learning for the Defense Innovation Unit (DIU). In this episode, we explore two key themes: individual use-cases and capabilities that are becoming important and the adoption of AI in the defense industry today. Jared highlights how we can find patterns in data in the world and the must-knows in the enterprise to get AI off the ground. This AI is Here episode is brought to you by SambaNova Systems. To learn more about Emerj Media and how to engage with the Emerj audience, visit emerj.com/ad1.
6/29/202230 minutes, 1 second
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Leveling Up Software Tools with AI Capabilities - with Matt Berseth of NLP Logix

Today we’re discussing the topic of leveling up software tools with AI capabilities. Our guest is Matt Berseth. Matt is the CIO and one of the co-founders of NLP Logix, an AI services firm. A few weeks ago, Matt joined us to discuss the analogy of pizza vs. lasagna or what it means for AI to go from playing at the surface to become part of a software solution. In this episode, Matt gives examples of this transformation happening in the real world. Matt discusses where existing software solutions have been leveled up in terms of what they can deliver for value to both the end-user and the organization leveraging it in the public and private sectors. This episode is brought to you by NLP Logix. If you’re interested in learning more about reaching Emerj’s global audience, visit emerj.com/ad1.
6/28/202230 minutes, 19 seconds
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[AI Strategy] Five Elements of an Enterprise AI Strategy - with Richard Benjamins of Telefónica

Today’s episode is the fifth and final part of our series on building an enterprise AI strategy. Our guest is Richard Benjamins, Chief AI & Data Strategist at Telefónica and author of “Data-Driven Company.” Telefónica is a $40B firm and one of the largest in the telco space in the EU. In this episode, Richard emphasizes the importance of how we collect and handle data at an enterprise level in a way that enables us to support strategy-building. He also shares his opinion on including ethics and governance as part of the strategy-building process and discusses using smaller projects to construct bigger-picture momentum to finalize a strategy. If your company is getting started with AI, download our free guide, “Beginning with AI: 3 Critical Insights for Non-Technical Executives,” at emerj.com/beg1 to learn more about the practical steps for initial AI adoption.
6/25/202225 minutes, 37 seconds
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[AI Strategy] Strategy Determines What You Don't Do - with Adam Bonnifield of Konux

Today is episode four of five in our series, where we’re focusing on enterprise AI strategy. Our guest today is Adam Bonnifield. Adam is the CEO of Konux, an AI firm based in Germany. One of the key takeaways Adam emphasizes in this episode is that strategy is as much about what you’re not going to do as what you are going to do. He frames the processing of brainstorming about strategy and identifying opportunities in a way that focuses on the things that truly matter. Another critical point Adam makes is the benefit of addressing your enterprise’s existing problems rather than a novel application when it comes to strategy. Adam describes what this looked like within Airbus with lessons that are transferable to any other enterprise. Finally, we discuss the Trinity Model for AI ROI, a tool within Emerj Plus. To learn more about Emerj’s frameworks for AI readiness, ROI and strategy, visit emerj.com/p1.
6/24/202221 minutes, 48 seconds
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[AI Strategy] Strategy Means Keeping the End User in Mind - with Sankar Narayanan of Fractal Analytics

Today we dive back into our series on AI strategy and have two more days of episodes coming this week. Today’s guest is Sankar Narayanan, Chief Practice Officer at Fractal. Fractal is a unicorn company working on AI-related projects across industries and is well-known for its work in CPG and several other sectors. In this episode, Sankar explores three critical topics in great depth: finding the correct problems, having a long-term mindset, and building with the user in mind. In particular, being able to consider a less successful project and work backward to create a new process with a much larger likelihood of a user taking it, running with it, and converting it into ROI is one of the most salient points for this interview. He also emphasizes that it’s not about whether the algorithm works or we have the data but whether someone will use it. To access Emerj’s frameworks for ROI, strategy, and more, visit Emerj Plus: emerj.com/p1.
6/23/202225 minutes, 26 seconds
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Unlocking the Predictive Value of ERP Data - with Anand Mahurkar of Findability Sciences

Today’s guest is Anand Mahurkar, CEO and Founder of Findability Sciences. Based in Boston, Findability Sciences has done a lot of work in the ERP space across different sectors. In this episode, Anand discusses some of the challenges of data access and multiple use-cases for how current ERP data can provide predictive value for estimating demand and customizing prices for different products. Anand also unpacks the importance of ERP and where it’s going in the future. This episode is brought to you by Findability Sciences. If you’re interested in learning more about reaching Emerj’s global audience through our podcast, email, and more, visit emerj.com/ad1.
6/22/202232 minutes, 10 seconds
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[AI Strategy] Approaching Strategy Top-Down and Bottom-Up - with Bret Greenstein, Partner at PwC

This is episode two of five in our series on AI strategy, and today, our guest is Bret Greenstein, Partner at PwC. Bret has worked at many of the largest consulting companies in the world, and he now leads AI efforts at PwC. This special series focuses on building an enterprise AI strategy to align departments and efforts with striving for a long-term and near-term ROI. One of the main themes Bret discusses in this episode is the importance of executive fluency for assessing and building skills. Brett also gives his perspective on balancing a variety of small, disjointed AI projects distinct from business operations and connecting them so that strategy can come to life. Visit emerj.com/beg1 to learn more about the practical steps for AI deployment for non-technical professionals. 
6/21/202225 minutes, 48 seconds
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[AI Strategy] How Microsoft Leveled Up AI Fluency to Build a Strategy - with David Carmona

This week we are diving into the topic of AI strategy with a new series devoted to exploring how to build an enterprise-wide AI strategy and align company efforts to optimize long-term ROI while still seeing an immediate return with leaders at top companies. To start the series, we welcome back David Carmona. David is the General Manager for Artificial Intelligence and Innovation at Microsoft. In this episode, David speaks about how Microsoft didn’t get its AI strategy quite right initially and what they learned from their approach. The critical takeaway he shares is educating leadership to bring everyone to a level of solid conceptual understanding of AI. He explains how this educational element became a crucial underpinning for how they turned things around and built a strategy that can help inform where they are going as a company. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and more resources, visit emerj.com/p1.
6/20/202223 minutes, 52 seconds
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[AI is Here] AI for Guiding the Patient Journey - with Kostas Papagiannopoulos of Leeds Teaching Hospitals NHS Trust

This is another episode in our AI is Here series, and today, we’re focusing on AI in the hospital setting. In this episode, we discuss patient data and being able to guide a patient’s treatment journey with artificial intelligence. Our guest is Dr. Kostas Papagiannopoulos. Kostas is an Honorary Senior Lecturer at Leeds University and serves as Thoracic Surgeon for Leeds Teaching Hospitals. He is also a Medical Advisor to several substantial medical device companies and, until recently, was President of the European Society for Thoracic Surgeons. In today’s episode, Kostas discusses where he’s seeing AI make its way into the hospital setting and some of the critical barriers to adoption, and how leaders should overcome them. This series is brought you to by SambaNova Systems. SambaNova believes that AI is here, and we’ve partnered with them to bring you leading experts across industries to discuss where AI is making an impact today.
6/15/202234 minutes, 41 seconds
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Successfully Adopting AI in Manufacturing - with Scott Everett of Eigen Innovations Inc.

In this episode, we’re focusing on the theme of artificial intelligence in the manufacturing industry. Today’s guest is Scott Everett, CEO and Co-Founder at Eigen Innovations Inc. Scott discusses a variety of use-cases and ends this episode with some critical insights for our listeners working in the manufacturing space and some key adoption lessons that are transferable across industries for our listeners working in other sectors. This episode is sponsored by AI Partnerships Corp (AIP). AIP represents a network of 125 companies in AI and emerging technologies and serves as a matchmaker between buyers and sellers in the space. To learn more about AIP, stay tuned until the end of this episode. If you’d like to learn more about Emerj Media and how to reach our global executive audience, visit emerj.com/ad1.
6/14/202235 minutes, 29 seconds
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[AI is Here] Unlocking NLP's Potential in Banking - with Christophe Makni of Migros Bank

Today’s guest is Christophe Makni, Head of Business Operations at Migros Bank. Christophe shares a few key insights in this episode, starting with where natural language processing is finding a fit in banking today and the real deployments in the world. Secondly, he provides straightforward advice on identifying the low-hanging fruit for natural language processing and, in particular, document processing. Finally, towards the end of this episode, Christophe shares his ideas on encouraging adoption and some critical lessons he’s learned through real adoption experiences. This episode is part of our ongoing AI is Here series. We have partnered with SambaNova to bring you this special series featuring AI leaders across industries to discover where AI is making an impact today. Make sure to tune in to the rest of the series here on The AI in Business Podcast on your preferred podcast platform.
6/8/202224 minutes, 20 seconds
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Harnessing the Power of Drones and AI to Transform Clean Energy – with Nicholas Pilkington of DroneDeploy

Today’s guest is Nick Pilkington, CTO of DroneDeploy. We’re focusing on clean energy in this episode, and Nick walks us through how artificial intelligence is becoming more relevant in the renewable energy sector. He goes in-depth about where drones and AI serve to improve processes and safety for residential solar and EV charging companies. In the past five years, there’s been a lot of change in the energy sector, and Nick provides his perspective on where the future is taking us, including what kinds of new capabilities drones and machine learning can bring to bear. This episode is brought to you by DroneDeploy. To learn more about Emerj Media and how to reach our global executive audience, visit emerj.com/ad1.
6/7/202230 minutes, 3 seconds
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Improving Delivery Efficiency for Propane and Commodities Distributors - with Sanjay Chopra of Cognistx

Today’s guest is Sanjay Chopra, CEO and Founder of Cognistx. Based in Pittsburgh, Cognistx is a firm that works with propane and commodities distributing companies. In this episode, Sanjay discusses the problem with the inefficient delivery of propane. He also provides a lot of detail on the importance of data in terms of what kind of data we need to track and how it can be used to unlock value. Sanjay also shares his perspective on what this particular AI application might mean for the future of transportation and delivery of other commodities beyond propane. This episode is sponsored by Cognistx. If you’re an AI vendor and would like to know more about working with Emerj to reach a global executive audience, visit emerj.com/ad1.
6/2/202227 minutes, 40 seconds
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[AI is Here] - From Manufacturing to Maintenance, the Impact of AI - with Peter Tu of GE Research

Today’s guest is Peter Tu, Chief Scientist for Artificial Intelligence at GE Global Research. In this episode, Peter provides a full-circle perspective on how data can inform maintenance processes and optimize specific outcomes. He also discusses some of the challenges in bringing these applications to life and some of the obstacles that GE has had to overcome. Peter speaks about these challenges as transferable lessons across different elements of heavy industry that have really made AI start to come to life. This episode is part of our special AI is Here brought to you by SambaNova Systems. SambaNova believes that AI is here, and we’ve partnered with them to bring you leading experts in varied industries and discuss where AI is hitting the ground running today.
6/1/202227 minutes, 50 seconds
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Augmentation, Not Replacement: Debunking Common AI Myths Life Sciences - with Emmanuel Walckenaer of YSEOP

Today’s guest is Emmanuel Walckenaer, CEO of YSEOP. In this episode, we discuss two core questions: first, how are enterprise leaders measuring the success of AI programs that are being used to augment human productivity? The second question is about where humans fit in the loop. In other words, why are humans still critical for certain kinds of workflows and decision-making processes? Emmanuel discusses the concepts of accountability and transparency and how those themes fit into humans’ role as orchestrators of AI in the enterprise. He also gives his perspective on where he sees augmentation happen in the life sciences space while discussing several of YSEOP’s use-cases applicable in other industries. Our sponsor of today’s episode is YSEOP. If you’re interested in reaching Emerj’s global audience, be sure to visit emerj.com/ad1.
5/31/202230 minutes, 34 seconds
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Improving Efficiency of Artificial Intelligence for Video Processing - Use-Cases and Adoption - with Arun Iyengar of Untether AI

Today’s guest is Arun Iyengar, CEO at Untether AI. Untether is a semiconductor firm based in Toronto, but with employees all over North America, including Silicon Valley. Arun previously worked with AMD, another major hardware and software firm in the Bay Area, before stepping into his current CEO role at Untether AI. In this episode, Arun shares some insight on the potential use-cases for video processing with artificial intelligence and some of the existing barriers for AI hardware, and how we might potentially overcome them. He also provides a perspective on where hardware is taking us into the future. There are a lot of use-cases for AI on the edge and there are a lot of new use-cases for video and image data – how can hardware play its part in being able to not only reduce the compute and financial cost of video processing but also open up new capabilities and enable businesses to do things that they couldn’t do before? This episode is brought to you by Untether AI If you’re interested in reaching Emerj’s global audience on the biggest B2B AI podcast on the web, be sure to visit emerj.com/ad1.
5/26/202231 minutes, 55 seconds
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[AI is Here] - Current Use-Cases of NLP in Insurance - with Gero Gunkel of Zurich Insurance

Today’s guest in our second episode of the AI is Here series is Gero Gunkel, COO for Zurich Customer Active Management at Zurich Insurance. He was formerly the company’s Global Head of AI. In this episode, Gero provides his perspective on the accessibility of NLP applications in insurance and where it’s making a difference today. Gero also gives a good idea of why that is, what use-cases he’s seeing make a dent today, and connects those thoughts to what the future of insurance looks like. This special AI is Here episode is brought to you by SambaNova Systems, the sponsor of this series. SambaNova believes that AI is Here, and we’ve partnered with them to bring these episodes to you. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
5/25/202225 minutes, 45 seconds
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The Importance of Subject Matter Experts in AI Project Success - with Brett Beranek of Nuance Communications

Today, our guest is Brett Beranek, VP and General Manager for Security and Biometrics at Nuance Communications. For an AI company, Nuance is relatively large. Microsoft recently bought the company for $19.7B, and they serve a variety of industries. Our topic today is the importance of subject-matter experts. Brett provides essential insights regardless of your industry because subject-matter experts play an important role in AI adoption. Within Emerj Plus, we have a long executive guide on the importance of subject-matter experts, and this interview will provide a lot of richness and depth on top of that from first-hand experience. If you’re interested in learning more about Emerj Plus and how to unlock our AI best practice guides, frameworks for AI ROI, and specific resources for enterprise leaders, visit emerj.com/p1.
5/24/202215 minutes, 31 seconds
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Conversational Banking, Challenges and Applications - with Ian Wilson of Strategy 4 AI

Today’s guest is Ian Wilson, Managing Director at Strategy 4 AI, a strategy and consulting firm based in Cambridge in the UK. He discusses two crucial topics in this particular episode. First, where can AI actually step in, interact with a customer, and not make it worse but potentially improve? Ian talks about some of those use-cases and how to identify them within a financial services institution. The second main topic Ian discusses is some of the challenges and how to identify where humans may offer a better experience and where it might make more sense to keep them in the loop, and what it will take to overcome that moving forward. Ian will soon join us on our other podcast called “The AI in Financial Services Podcast,” where we specifically focus on use-cases in that industry. Be sure to subscribe to your preferred podcast platform to hear his insights, perspective, and more in that upcoming episode.
5/20/202220 minutes, 30 seconds
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[AI is Here] Energy Sector AI Transformation - with Dan Jeavons of Shell

Today’s episode is part of our new sponsored series called “AI is Here,” where we will speak with AI experts across industries and ask them where AI is impacting their industry today and what that means for the future. In this first episode, we’re exploring the energy sector by speaking to an AI expert at one of the world’s largest energy firms: Shell. Today’s guest is Dan Jeavons, VP of Computational Science, Digital Innovation, and IT. In this episode, Dan speaks about leveraging AI to simulate the operations of an energy firm to achieve better business and sustainability outcomes. He also paints a picture of the world we’re headed into, one with a more distributed energy ecosystem where the environment is an even more important consideration for energy firms. This special episode is brought to you by SambaNova Systems. SambaNova believes that AI is here, and we’ve partnered with them to bring you AI trends and impacts affecting different industries today in this new Wednesday series. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
5/18/202225 minutes, 36 seconds
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Keys to Creating AI-Enabled Digital Products - with Matt Berseth of NLP Logix

Today’s guest is Matt Berseth, Co-Founder and CIO of NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. In this episode, we’re exploring the transition from light involvement in data and data science to much more deep participation, where there are a lot of transferable lessons in adoption ideas. We also discuss the lasagna vs. pizza analogy from an excellent past interview. Matt describes how we can take the data leveraged by that product and use it to help the users save time, give them more convenience, or open up more capabilities. He also articulates the gradual process of working at the surface level, learning lessons, and rebuilding some of the core components of a product. This episode is brought to you by NLP Logix. To learn more about Emerj Media and how we help AI services firms reach a global audience, be sure to visit emerj.com/ad1.
5/10/202229 minutes, 5 seconds
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[AI Success Factors] - Improving Railways with AI - with Adam Bonnifield of KONUX

Today’s episode is part of our ongoing AI Success Factors series, where we cover one enterprise AI use-case with a measurable ROI and discuss what made it successful every Monday. Today, we’re going to explore the topic of maintaining railways. Our guest this week is Adam Bonnifield, CEO of Konux. Konux applies its AI technology to the rail space, and in this episode, Adam shares his perspective on a unique use-case between Konux and Network Rail, a large railway firm in the United Kingdom. Adam walks us through why achieving ground truth data was so critical for this project and what it looked like to work together with Network Rail to make those key distinctions in terms of computer vision and imagery that would define the success of the project. Discover more AI use-cases, best practice guides, white papers, frameworks, and more at emerj.com/p1.
5/9/202222 minutes, 38 seconds
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Improving Banking Compliance with Intelligent Document Processing - with Edouard d'Archimbaud of Kili

Today’s guest is Ed d’Archimbaud, Co-Founder and CTO of Kili Technology, based in Paris, France. He has previously worked with large financial institutions such as BNP Paribas, which he speaks about in this episode. We focus on two main topics in this episode: first, we discuss some paperwork-heavy workflows tied to compliance and how AI can provide a solution. The second main topic is data-centric AI and what it looks like to put it into action. Towards the end of this episode, Ed shares how he believes subject-matter experts will be critical to the future of democratizing the technology and winning long-term adoption in the financial services industry and elsewhere. This episode is brought to you by Kili Technology. If you’d like to learn more about reaching Emerj’s global executive audience, visit emerj.com/ad1.
5/5/202232 minutes, 30 seconds
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Creating Insurance Policies for AI Applications - with Munich Re's Michael Berger

Today’s guest is Michael Berger, Head of Insure AI at Munich Re. In this episode, Michael brings to bear his perspective as someone with technical experience in the industry and as the leader of Insure AI at one of the world’s largest insurance firms. Michael provides a sense of the risks inherent to large AI deployments, from legal risks to physical threats and more. He also discusses how monitoring and pricing risk from an insurance policy standpoint can be updated and act almost as a living document based on the adopting and changing application itself. If you’d like to discover more financial services use-cases, be sure to subscribe to our other show, The AI in Financial Services Podcast, on your preferred podcast platform and find more use-cases on topics such as banking, insurance, wealth management, and much more.
5/3/202226 minutes, 27 seconds
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[AI Success Factors] - Feature Engineering as a Key to AI ROI - with Chris Joynt of PTC

Today in our latest AI Success Factors series episode, we are focusing on the world of heavy industry while highlighting lessons that can be applied any and everywhere. Our guest this week and Chris Joynt, AIoT Co-innovation Leader for the Solutions Group at PTC. PTC is a software firm based in the Boston area. In this episode, Chris discusses what it takes to measure ROI across several different dimensions. He also emphasizes the importance of feature engineering, what it is from a conceptual point of view, and how to use subject-matter experts to handle feature engineering and bring out elements of the data that can support enterprise leaders in their decisions. This episode is sponsored by PTC. If you’d like to learn more about reaching Emerj’s global executive audience through our podcasts, newsletters, and more, visit emerj.com/ad1.
5/2/202220 minutes, 34 seconds
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AI for Estimating Home Prices - with Stefan Boronea of Proportunity

Today’s guest is Stefan Boronea, Co-Founder and CTO of Proportunity. Based in London, Proportunity is a company that has raised over $170M. In this episode, we dive into the topic of where machine learning can add value in terms of accurately predicting the price of homes both now and in the future. Stefan highlights the kind of data and features that are important to understand the price of a home in the present and the future. Another critical idea he shares is about the future of the market when both buyers and sellers have access to vastly more accurate data on estimating and forecasting prices. He discusses these ideas from the standpoint of buying and selling houses and gives a perspective on how they may impact larger assets. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for enterprise leaders, visit emerj.com/p1.
4/26/202219 minutes, 41 seconds
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[AI Success Factors] - Start Small and Show Wins - with Gero Gunkel of Zurich Insurance

This week’s guest on our ongoing AI Success Factors series is Gero Gunkel of Zurich Insurance. Until recently, he was the Global Head of Artificial Intelligence for Zurich Insurance, and he is now the COO of Zurich’s Customer Active Management or ZCAM. In today’s episode, Gero discusses one particular use-case in helping to handle the extreme volumes of customer support inquiries that Zurich receives during certain seasons. There are two main takeaways: first, where to find the low-hanging fruit for customer experience applications for AI, and second, how to “think big and start small” from an actionable steps level in a way that achieves a measurable ROI. If you are in the financial services industry or interested in more related use-cases, be sure to subscribe to our other program called “The AI in Financial Services Podcast” on your preferred podcast platform to gain industry insights from enterprise leaders.
4/25/202218 minutes, 51 seconds
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AI for Cyber Insurance Policy Review - with Pamela Negosanti of Expert.AI

Today’s guest is Pamela Negosanti, the Head of Sector Strategies for Financial Services at Expert.AI. In today’s episode, Pamela speaks to us about the policy review process for cyber insurance. There are two main stand-out points: first, how a new technology shift and further regulation make AI almost a requirement for a particular business workflow, and second, some concrete workflow advice for applying artificial intelligence to contracts and text documents. There’s an evident business value here and a very clear before and after picture of where AI helps to augment the expertise of human experts who are doing policy reviews. This episode is brought to you by Expert.AI. If you’re interested in reaching Emerj’s global executive audience through sponsored podcasts, content, co-branded research, and more, visit emerj.com/ad1 to learn more about Emerj’s Media Services for enterprise AI vendors. 
4/19/202230 minutes, 55 seconds
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[AI Success Factors] - Using Decision Augmentation for Client Retention - with Emily Bremner of Signal AI

Welcome back to our AI Success Factors series, where we publish a short episode every Monday highlighting one AI use-case and the most important factor that leads it to a positive ROI. Today’s guest is Emily Bremner, SVP of Product at Signal AI. Based in London, Signal AI is a company that has raised over $100M and is working on leveraging AI to pull in and make sense of various external data streams. In this episode, Emily discusses Signal AI’s long-term work with Deloitte, detailing how they’ve partnered with them and measured success. She also shares how in addition to leveraging the technology for their own decisions, their key use-case is using this streamlined information to support and retain relationships with clients. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
4/18/202219 minutes, 46 seconds
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What is Data-Centric AI? - with Roey Mechrez of BeyondMinds

Today’s guest is Roey Mechrez, CEO and Co-Founder of BeyondMinds. BeyondMinds is an AI company based in London. Recorded live in London, this episode highlights the topic of data-centric AI. Roey provides a clear definition of this concept and discusses what it implies for the future of enterprise AI projects. He also speaks about the specific ideas that non-technical business leaders need to understand to identify suitable projects and manage them to achieve a return on investment. Roey is also a valued Emerj Plus member. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
4/12/202220 minutes, 32 seconds
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[AI Success Factors] - Construction Cost Forecasting as a Business Upside - with Dev Amratia of nPlan

This week’s Success Factors series episode highlights a use-case of construction and AI. In today’s episode, we speak about one of the UK’s most prominent building and construction companies that used artificial intelligence to better estimate their cost with greater confidence and credibility than their competitors and make a case for why they should win the job. Our guest is the Co-Founder and CEO of a London-based company called nPlan, Dev Amratia. Every Monday, we publish a short episode as part of our ongoing AI Success Factors series, highlighting one specific AI use-case and what made it successful. Discover more AI use-cases, best practice guides, white papers, frameworks, and more by joining Emerj Plus at emerj.com/p1.
4/11/202217 minutes, 33 seconds
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The Pathway from RPA to AI - with UiPath's AI Leader Sunil Tahilramani

Today’s guest is Sunil Tahilramani, Director of Artificial Intelligence at UiPath. Valued at about $40B, UiPath is one of the robotics processing automation world leaders. In today’s episode, Sunil discusses what the journey from RPA to AI looks like. He details some of the use-cases where AI might be able to add value where RPA can’t and how to get from regular automated workflows to more robust workflows that enable more capability with AI. If you’re interested in Emerj’s best practices and frameworks for AI ROI, AI strategy, and our entire library of AI use-cases from financial services to banking, wealth management, and beyond, you can learn more at emerj.com/p1.
4/5/202224 minutes, 15 seconds
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[AI Success Factors] - Making AI Come to Life in Heavy Industry - with Nikunj Mehta

Today’s episode is part of our ongoing AI Success Factors series. Every Monday, we publish 15-minute episodes that focus on an enterprise success story where we discuss one particular factor that made the project successful. Today’s guest is Nikunj Mehta, CEO, and Founder of Falkonry. Falkonry is an AI service firm based in the Bay Area, focusing primarily on heavy industry. In today’s episode, Nikunj highlights the extreme importance of subject-matter expertise when it comes to knowing when to pull in a champion to lead a project to success. Nikunj discusses these core themes in the context of a specific client success story in the steel manufacturing space. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
4/4/202219 minutes, 55 seconds
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Use-Cases for an Enterprise Data Fabric - with Amaresh Tripathy of Genpact

Today’s guest is Amaresh Tripathy, Senior Vice President and Global Business Lead for Analytics at Genpact. Genpact has some 80,000 employees, and Amaresh leads a global team of nearly 8,000 analytics experts covering everything from data engineering, machine learning, data insights, and more. This episode focuses on data fabrics and what separates the idea of a data fabric from a data lake, and how enterprise leaders can make sure that this fabric translates immediately to use-cases that add value with near-term ROI and building long-term capability. Amaresh also clarifies the concept of data fabric and ties it to use-cases applicable in business with real examples from some of Genpact’s clients. Join Emerj Plus at emerj.com/p1 to discover more AI use-cases, best practice guides, whitepapers, frameworks, and more.
3/29/202218 minutes, 13 seconds
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[AI Success Factors] - Inventory Optimization for AI Hardware Manufacturing - with Gopalan Oppiliappan of Intel

This is our series on AI success factors where we cover one specific enterprise AI project that was a success, highlighting the problem, impact, and what made it a success every Monday. One of our five guests in our recent week-long series on AI ROI was Gopalan Oppiliappan, the Head of the AI Centre of Excellence for Intel. In that episode, he discussed framework thinking for making decisions about AI projects to achieve greater success. In today’s episode, Gopalan shares how he puts those frameworks in action with a specific success story about inventory management at Intel. He gives a real example of crawl, walk, run and how it made a positive financial impact at Intel. He also discusses a key strategy for measuring and determining economic impact. If you enjoyed today’s episode, be sure to go back to listen to Gopalan’s recent episode and the rest of the insight-packed series on AI ROI.
3/28/202220 minutes, 29 seconds
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Building an AI Advantage in an Enterprise Environment - with Ash Fontana of Zetta Venture Partners

Today’s guest is Ash Fontana, Special Advisor at Zetta Venture Partners based in the Bay Area. After recently publishing his book, “The AI-First Company,” Ash joins us again on the show to discuss some of the core transferable lessons he’s learned. Our topic for this episode is advantage. Ash discusses a way of thinking about building momentum around data and gaining long-term advantage as a result. This episode is one of two episodes Ash recently recorded with us. If you enjoyed today’s episode, be sure to tune in to his second episode on The AI Consulting Podcast to gain insight on how services companies can turn into AI product companies. 
3/22/202224 minutes, 4 seconds
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[AI Success Factors] - Improving Product Recommendations at Walmart - with Dr. Charles Martin

Today’s guest is Dr. Charles Martin, Founder of Calculation Consulting. Charles has worked on real enterprise deployments with companies like eBay, BlackRock, and exciting startups like Aardvark, which Google acquired. Today’s episode is part of our ongoing Monday series highlighting one key factor for one specific successful enterprise deployment. In today’s episode, Charles discusses a project with Walmart focusing on the use-case of product recommendations in different languages and geo-regions. The main success factor he speaks about is the champion who brings the project through to success. He specifically describes the qualities and behaviors of a good champion. Stay tuned until the end of this episode to learn more about our resources to help AI champions in the enterprise.
3/21/202222 minutes, 35 seconds
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[Achieving AI ROI] Go After Tuna, Not Whales - with Falkonry CEO Nikunj Mehta

Today is episode five out of five of this week’s special series on Achieving ROI with Early AI Projects. We’ve heard from leaders from Intel, Oracle, and other big names, and today, we’re wrapping this series up with someone from the startup world. Our guest is Nikunj Mehta, Founder and CEO of Falkonry. Falkonry is an AI services business focused on heavy industry and manufacturing based in the Bay Area. In this episode, Nikunj describes a portfolio approach to find several related AI projects and capabilities that are likely to turn into a win. He also discusses why an enterprise’s most important objectives are not always the best fit for early AI projects. Stay tuned until the end of this episode to learn about the AI ROI reports that we’re making available for a limited period.
3/18/202225 minutes, 30 seconds
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[Achieving AI ROI] Data Quality Assessment for Non-Technical Leaders - with Dr. Charles Martin

Today’s episode is part four out of five in our Achieving ROI with Early AI Projects series. This week, we have published one episode per day, starting with the Head of the AI Centre of Excellence for Intel. Today, we’re bringing it down to more of a consultancy and vendor perspective from someone who has worked with some of the largest enterprises in the world. Our guest is Dr. Charles Martin, a Silicon Valley AI Consultant with hands-on machine learning experience with organizations like Ebay, BlackRock, and more. In this episode, Charles discusses the concept of data quality mismatch, which can serve as a useful diagnostic tool for estimating what kinds of tasks it will be best suited for. He also speaks about picking projects where you have the data assets to achieve ROI. Be sure to visit emerj.com/p1 to access Emerj’s frameworks for AI readiness, ROI, and strategy.
3/17/202231 minutes, 36 seconds
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[Achieving AI ROI] Crawl, Walk, Run - with Raefer Gabriel of Oracle

Today is the third episode of this five-part series being published every day this week on achieving ROI with early AI projects. We’ve heard from the Head of the AI Center of Excellence at Intel and the Head of Insure AI at Munich Re, and today, we speak with the VP of Engineering for Oracle’s Digital Assistant, Raefer Gabriel. Raefer was a previous guest on the show, and he’s also worked on Amazon, including their Alexa platform, and had a startup before then. In this episode, we speak from his perspective on how we can achieve that early AI ROI. He also details how you can diagnose the data assets required to meet a specific goal to determine if your data would be a good fit and start with more modest projects on the crawl, walk, run scale. Be sure to tune in to the rest of the series to gain valuable insights and advice from enterprise leaders on achieving ROI with early AI projects.
3/16/202220 minutes, 32 seconds
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[Achieving AI ROI] Quantifying AI Risk - with Head of AI Insurance at Munich Re, Michael Berger

This is the second episode of our five-part series on achieving ROI, with early AI projects taking place this week. This series brings together great perspectives from various leaders around advice that can help us bypass typical mishaps to achieve AI ROI. Today’s guest is Michael Berger, Head of Insure AI at Munich Re. Munich Re is a $60B insurance giant heavily invested in cyber insurance and AI insurance. This episode focuses on risk and, more specifically, what kinds of questions we can ask upfront to screen for risk. Michael also provides advice for enterprise leaders in various industries to make smarter decisions regarding risk. During this special series week, we are giving away some of our AI ROI reports here at Emerj. Be sure to tune in until the end of this episode to learn more about these offers for our listeners and subscribers.
3/15/202220 minutes, 6 seconds
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[Achieving AI ROI] Best Practices for ROI Measurement - with Intel's AI Centre of Excellence Leader Gopalan Oppiliappan

Today is the start of a five-day series covering achieving ROI from early AI projects. In this series, we interview diverse experts from companies large and small about what it takes to pick AI projects with the highest chance of ROI. Our first guest is Gopalan Oppiliappan, Head of the AI Centre of Excellence at Intel Corporation. In this episode, Gopalan discusses how to structure project selection and AI project management in a purpose-built to find ROI. As we launch this series this week, we have also made the “AI ROI in Action” report free for download at emerj.com/r5. Previously only available to Emerj Plus members, you can get it for free now to learn more about predicting the costs and returns of AI projects and how to communicate these findings to leadership in a way that sets the right expectations.
3/14/202232 minutes, 56 seconds
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Improving Drug Development Speed with AI in Life Sciences - with Emmanuel Walckenaer of YSEOP

Today’s guest is Emmanuel Walckenaer, CEO of YSEOP. YSEOP is a natural language generation AI vendor serving life sciences and drug development. In today’s episode, Emmanuel speaks about speeding up the drug development process through the lens of the life sciences industry being in extreme flux and what happens when a new normal is achieved and how companies have to scramble to keep up with it. Emmanuel also talks about the expansion of AI projects and capabilities in the enterprise. Today’s episode is brought to you by YSEOP. If you’re an AI vendor looking to reach a global enterprise audience, you can learn more about how we work with vendors from sponsored podcasts, articles, co-branded research, lead generation, and more at emerj.com/ad1.
3/8/202234 minutes, 10 seconds
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[AI Success Factors] Detecting COVID's Impact with AI - with Telefonica's Chief AI Strategist Richard Benjamins

In the third episode of our AI Success Factors series, we’re discussing a public sector application of AI. This Monday series is designed to deliver concise, industry-agnostic insights to start your week with a specific use-case and the most crucial success factor that brought it to life. Today, our guest is Richard Benjamins, Chief AI and Data Strategist at Telefónica. As one of the world’s largest telecommunications companies, Telefónica is a business that makes over $50B in annual revenue and has more than 100,000 employees worldwide. In this episode, Richard speaks to us about a specific project designed to reduce COVID cases by using data related to the movement of people. He also discusses the project’s results detailing how it was used in the real world and what factors led to its success. If you enjoyed this episode, be sure to tune in for the rest of the AI Success Factors series on The AI in Business Podcast at podcast.emerj.com.
3/7/202223 minutes, 12 seconds
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Contract Analytics in Action - with Daniele Cordioli of Expert AI

Today’s guest is Daniele Cordioli, Head of Solutions Consulting for EMEA at Expert.ai. In this episode, Daniele discusses what contract analytics means and the concrete use-cases we can get from it. There are two big transferable lessons that Daniele highlights in this interview. The first lesson is determining the low-hanging fruit cases where AI can save money and reduce risk when dealing with your volume of contracts. Second, the proper method to establish where the business value lies in your own business. This episode is sponsored by expert.ai. If you’re interested in reaching Emerj’s global AI-focused executive audience through podcasts, emails, sponsored content, and more, you can contact us at emerj.com/ad1.
3/1/202232 minutes, 21 seconds
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[AI Success Factors] Crawl, Walk, Run! - with Beena Ammanath of Deloitte

This is our second episode of our new Monday series highlighting AI Success Factors. Our guest is Beena Ammanath, the current Executive Director of the Global Deloitte AI Institute. Beena is also the Founder of Humans for AI, an organization that provides AI education for underrepresented female minorities, and recently wrote a new book called "Trustworthy AI". In this episode, she discusses one of GE’s early AI projects around procurement and how using a crawl, walk, run strategy can lead to tens of millions of dollars in savings. Be sure to tune in next Monday for the next episode in this series and start your week with pivotal insights about how to turn AI into ROI no matter what industry you’re in.
2/28/202214 minutes, 26 seconds
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Open Source AI and its Enterprise Potential - with Carlos Escapa of Facebook

Today’s guest is Carlos Escapa, AI Global Business Development Manager at Meta (formerly Facebook), and in this episode, we explore what business leaders need to know about open source. Carlos clarifies what open source is and what is relevant for enterprise leaders, and the kinds of situations in which open source tools might be more suitable. He also discusses where leveling up and retaining talent crosses over with open source. Be sure to join Emerj Plus at emerj.com/p1 to unlock our entire library of AI use-cases, best practice guides, white papers, frameworks, and more.
2/22/202218 minutes, 31 seconds
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[AI Success Factors] Fight the Right Battles - with Raefer Gabriel of Oracle

Today’s episode is the first of our new Monday series, AI Success Factors. This series will feature a short episode every Monday for the next four months geared towards starting your week with a look at what it takes for AI to succeed across industries and sectors. Our first guest of this series is Raefer Gabriel, VP of Engineering for Oracle’s Digital Assistant. Raefer previously worked as Head of Engineering for Conversational AI at Amazon. In this episode, he explores a book recommendation use-case, looking at Amazon’s roots from a new perspective. Raefer also identifies two key success factors: firstly, communicating value and strategically selecting projects, and secondly, picking your battles. Tune in next week for the second episode of this series to learn how to make your AI projects and ideas even sharper.
2/21/202219 minutes, 15 seconds
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The Path Towards Next-Level AI in Business - with Peter Tu of GE Global Research

This week’s guest is Peter Tu, Chief Scientist for Artificial Intelligence at GE Global Research. Peter joins us to discuss the transition from the previous era of AI into the current “third wave” of AI in a way that will make sense for business people. He also shares insight on what it’ll take for AI to make the leap to contextual adaptation and what this might mean for business leaders in terms of how it could affect their current processes. If you’re interested in discovering AI trends and being able to identify AI use-cases and trends in your industry, be sure to stay tuned until the end of this episode to learn more about Emerj’s tools designed for business leaders and how to access them to discover more AI opportunities and maximize AI ROI.
2/15/202231 minutes, 52 seconds
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Stages of Enterprise AI Maturity, from a Practitioner's Perspective - with Rajkumar Bondugula of Verizon

This week’s guest is Rajkumar Bondugula, Fellow and Luminary Scientist at Verizon. Rajkumar holds a Ph.D. in Machine Learning and was previously the Principal Data Scientist at Equifax. In this episode, Rajkumar clarifies some of the critical differences between business intelligence, analytics, and data science. He also discusses how these concepts build upon one another and help businesses level up their services. If you’re interested in more insights on building AI maturity, building proper data science teams, being able to identify high-value AI projects and move them forward, be sure to check out Emerj Plus at emerj.com/p1 to unlock our AI best-practice guides, whitepapers, and entire AI use-case library.
2/8/202229 minutes, 4 seconds
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Current Trends of AI in Healthcare - with Stacey Shulman of Intel

Our guest this week is Stacey Shulman, Vice President Internet of Things Group / GM Health, Life Sciences and Emerging Technologies at Intel Corporation. In this episode, Stacey discusses where she sees AI make its way into healthcare now, how Covid has affected how adoption has been prioritized, and its consequences in the future. Stacey’s insights about how healthcare is evolving are correlated to how other enterprises are also adjusting their strategies or potentially should be in the setting of the ongoing pandemic. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
2/1/202223 minutes, 23 seconds
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AI for Inventory Prediction in Manufacturing - with Anand Mahurkar of Findability Sciences

Today’s guest is Anand Mahurkar, Founder and CEO of Findability Sciences. With about 100 employees worldwide, Findability operates in a variety of industries, including manufacturing. In this episode, Anand provides an in-depth overview of the workflows that are impacted in predicting inventory and resource use in manufacturing. He also discusses what it looks like to determine the data sources you’re going to use and influence the workflows you will use to make more informed forecasting decisions. This episode is sponsored by Findability Sciences. If you’re interested in finding more high ROI use-cases in your sector, be sure to download our free PDF brief, “3 Ways to Detect AI Trends in Any Sector,” at emerj.com/t3.
1/27/202235 minutes, 41 seconds
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The Future of Anti-Money Laundering and Fraud Detection in Banking - with Bob Gaines of SambaNova

Today’s guest is Bob Gaines, Managing Director of Business Development at SambaNova Systems, a firm based in the Bay Area that has raised $1B to date. Bob has worked in financial services and technology with companies like IBM, Cray Supercomputing, Deephaven Data Labs. In this episode, he brings his perspective on how this technology has evolved regarding AI’s impact in finance and where it’s going. He also discusses how AI is being used not just to look at the individual entities exchanging funds but also to look at the behavior of the entities around them and the entities they do business with. This episode is sponsored by SambaNova Systems. Visit emerj.com/ad1 to learn more about reaching our global audience.
1/25/202229 minutes, 42 seconds
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The Practical Business Case for AI Governance - with IBM's Chief AI Officer Seth Dobrin

Our guest this week is Dr. Seth Dobrin, the Global Chief AI Officer at IBM, one of the biggest names in artificial intelligence. In this episode, Seth returns to the podcast to speak about AI governance in terms of enabling innovation and driving better results for enterprises. He also discusses the right way to structure and think about AI governance to allow for efficiency and higher quality products. This episode is sponsored by IBM. If you’re interested in reaching Emerj’s business audience, be sure to visit emerj.com/ad1 to learn more about our media services.
1/18/202224 minutes, 21 seconds
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How AI Can Improve Manufacturing Productivity - with Remi Duquette of MayaHTT

Today’s guest is Remi Duquette, Vice President of Innovation and Industrial AI at Maya HTT. Maya HTT is an engineering and industrial AI services firm that Remi’s been with for twenty years. Remi draws on his hands-on experience to discuss the challenges and opportunities of improving productivity with AI in manufacturing. Today’s episode focuses on the question of where artificial intelligence can be implemented into existing workflows to improve output. This episode is sponsored by Maya HTT. If you’re interested in reaching Emerj’s global enterprise audience, check out emerj.com/ad1 to learn more.
1/13/202228 minutes, 25 seconds
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AI Transformation in Agriculture, Use-Cases and Trends - with Gregory Diamos of Landing AI

This week’s guest is Gregory Diamos, Machine Learning Systems Engineering at Landing AI. Run by one of the most prominent names in the business AI world, Andrew Ng, Landing AI has raised over $50M to date. Before Andrew founded Landing AI, he and Gregory worked together in the Baidu Silicon Valley Research Lab. In today’s episode, Gregory discusses a broad set of AI use-cases in agriculture that he thinks are going to make the most significant impact in the years ahead. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
1/11/202217 minutes, 48 seconds
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Overcoming Hurdles to Making Conversational Interfaces Work - with Joe Bradley of LivePerson

Today’s guest is Joe Bradley, Chief Scientist, SVP Data Science & ML at LivePerson. Joe was previously the Senior Director for Data and Personalization Science at Nike before joining the team at LivePerson. In this episode, Joe breaks down how LivePerson approaches the conversational interface dynamic with their customers. Joe also discusses some of the challenges in getting to a genuinely conversational level and what’s possible today. If you’re interested in more NLP use-cases or want to learn more about chatbots or search-and-discovery, be sure to download our free PDF brief “The Executive Guide to NLP” at emerj.com/nlp1.
1/4/202233 minutes, 3 seconds
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AI Recommendations for Employee Education and Training - with Bhaskar Deka of EdCast

Today’s guest is Bhaskar Deka, Global Head of Product Management and AI at EdCast. Based in the Bay Area, EdCast has raised over $100M and has more than 400 employees to date. This episode focuses on onboarding new employees and what it looks like to upscale, train, and get new team members up to speed with machine learning to help make our teams more effective. Bhaskar also discusses his genuine take on the issues and concerns surrounding AI ethics and governance. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
12/28/202130 minutes, 24 seconds
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AI and IoT Applications in the Present and Future - with Joseph Berti of IBM

Our guest this week is Joseph Berti, VP of AI Applications at IBM. In this episode, Joseph discusses the current capabilities of AI and IoT, highlighting specific use-cases where he’s seen value delivered in the industry. He also talks about where this technology combination takes us and what leaders should be aware of future trends. If you’re interested in gaining support, competitive intelligence, or a deeper understanding of the vendor ecosystem with a current AI initiative, visit emerj.com/aiol to learn more about our enterprise-level research or AI Opportunity Landscape.
12/21/202123 minutes, 47 seconds
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Leveling Up from Business Intelligence with Forecasting - to Ramprakash Ramamoorthy of Zoho

Our guest this week is Ramprakash Ramamoorthy, Director of AI Research at Zoho Corporation. Based near the Bay Area, Zoho is a firm with over $600M in annual revenue that offers various software products, including CRM, business intelligence solutions, and other products included in their proprietary suite. In this episode, Ramprakash walks through the team-building process and how to locate business areas where AI can add value. He discusses considerations such as the kind of talent, collaboration, and strategic thinking required to level up an existing suite of products with AI. If you've benefited from the insights in this episode, please consider leaving us a five-star review on Apple Podcasts.
12/14/202123 minutes, 23 seconds
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Three Transformative AI Use-Cases in Manufacturing - with Everton Paulino of SambaNova

This week’s guest is Everton Paulino, Business Development Executive of Automotive & Manufacturing at SambaNova Systems. SambaNova Systems has raised approximately $1B to bring their hardware and software solutions to market. In this episode, he brings experience to bear and discusses three unique use-cases for where AI might make a difference in the future of manufacturing. This episode is brought to you by SambaNova Systems. If you’re interested in reaching Emerj’s global executive audience through our podcasts, newsletter, website, or more, visit emerj.com/ad1 to download our media kit and learn more about our sponsored content guidelines and offerings.
12/7/202126 minutes, 48 seconds
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A Use-Case Deep Dive: Artificial Intelligence for Additive Manufacturing - with Faustino Gomez of NNAISENSE

Today’s guest is Faustino Gomez, CEO, and Co-Founder of NNAISENSE. NNAISENSE is a firm focused on developing AI solutions for the physical world, and we spoke with their other Co-Founder, Jürgen Schmidhuber, about two years ago. If you’re interested in listening to Jürgen’s episode, you can find it on Apple Podcasts or Soundcloud. In today’s episode, Faustino discusses one particular use-case that NNAISENSE is focused on in additive manufacturing. Faustino has a Ph.D. in artificial intelligence and was a senior researcher for over ten years at the IDSIA, a well-known artificial intelligence lab in Lugano, Switzerland. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit emerj.com/p1.
11/30/202128 minutes, 3 seconds
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Using AI to Improve Financial Collections - with Sanjay Deshmukh of Findability Sciences

Our guest this week is Sanjay Deshmukh, Executive Vice President of Findability Sciences. Findability is a SoftBank-backed firm here in the Boston area with about 100 employees around the world. In this episode, he discusses how Findability is applying artificial intelligence in the world of collections. He also talks about the personalization of messaging, optimizing the use of call center agents, and categorization. This episode is brought to you by Findability Sciences. If you’re a listener here but not yet a subscriber on emerj.com, you can download our free PDF brief called “The AI in Financial Services Cheat Sheet” at emerj.com/fin1.
11/23/202127 minutes, 30 seconds
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Improving Manufacturing Quality with AI - with Remi Duquette of MayaHTT

Today’s guest is Remi Duquette, Vice President of Innovation and Industrial AI at MayaHTT. MayaHTT is a services firm focused on industrial engineering and industrial AI. In this episode, he speaks to his direct knowledge of applying AI in the industrial setting with examples from making paper products to food processing. He also discusses what it looks like to use AI for quality improvement, touching on the full gambit of AI transformation, with a specific focus on use-cases with quality as their goal. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.
11/18/202137 minutes, 13 seconds
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No One AI Tool Can Solve All Problems - with Jeff Mills of iMerit Technology

Today’s guest is Jeff Mills, Chief Revenue Officer of iMerit Technology. Working in the data labeling and annotation space, iMerit is a company that works with some of the world’s largest autonomous vehicles, big tech, and legacy enterprises. In this episode, Jeff walks through what it looks like to define a business problem, determine the right tools, and bring the project to life. This episode is brought to you by iMerit Technology, and on December 2nd, iMerit will be partnering with TechCrunch to host its DataOps Summit. If you are an AI vendor company interested in reaching Emerj’s executive audience, visit emerj.com/ad1 for more information about our sponsored content offerings.
11/17/202133 minutes, 47 seconds
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Making AI Easier to Adopt into the Enterprise - with Marshall Choy of SambaNova Systems

Today’s guest is Marshall Choy, VP of Product at SambaNova Systems. In this episode, Marshall discusses two different approaches to AI adoption: doing it yourself and leveraging AI platforms. He shares his perspective on the advantages and disadvantages to both and insight on how to decide which approach might best suit your organization. This episode is sponsored by SambaNova Systems. To learn more about reaching our global executive audience through our sponsored content offerings, email list, website, and more, visit emerj.com/ad1.
11/16/202133 minutes, 8 seconds
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The Fundamentals of Enterprise Data Fabric - Unlocking the Value in Enterprise Data - with Daniel Hernandez of IBM

Today’s guest is Daniel Hernandez, General Manager of Data and AI for IBM. In this episode, we discuss the topic of the access and governance of data. Daniel discusses the concept of a data fabric and what it means from a technology-agnostic standpoint, and how IBM is deploying this approach with their clients. He also shares some of the specific use-cases that IBM is using to bring this approach to life. This episode is sponsored by IBM and is the second in a three-part series focusing on data, data strategy, and data governance. If you’re interested in reaching Emerj’s global executive audience yourself, be sure to visit emerj.com/ad1 to learn more about our sponsored content offerings.
11/14/202138 minutes, 48 seconds
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AI Trends That Will Impact Business Leaders - with Bestselling Author Martin Ford

Today's guest is Martin Ford, futurist and New York Times best-selling author of the 2015 book “Rise of the Robots.” Martin’s most recent book, “Rule of the Robots,” highlights where artificial intelligence is likely to impact day-to-day life, business, and society in the coming future. In this episode, Martin discusses some of the meta trends he believes are most important for business leaders regarding how AI could shift business by allowing for new advantages, efficiencies, and more. If you’re interested in finding AI trends in your specific industry or sector, be sure to download our PDF brief called “3 Ways to Discover AI Trends in Your Industry” at emerj.com/t3.
11/9/202130 minutes, 52 seconds
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Turning Data Strategy into AI ROI - with TJ Shembekar of IBM

Today’s guest is TJ Shembekar, Director of IT for IBM Global Financing. TJ has been with IBM for over 15 years and has gone through the entire journey of bringing AI to life in the Financing wing of IBM, from aggregating data sources to collaborating with his peers to find the best capabilities for AI. In this episode, TJ discusses some of the exact use-cases that IBM Financing is putting in place today and the process of setting up a data strategy. This episode is sponsored by IBM and is the first part of a three-part series that we’ll be rolling out in the next two months. If you’re interested in reaching Emerj’s global audience of AI-focused leaders, be sure to visit emerj.com/ad1 for more information.
11/6/202141 minutes, 29 seconds
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What it Takes to Make AI Part of the Lifeblood of a Company - with Stacey Shulman of Intel

This is the final episode in our five-part series on AI culture change in the enterprise. Every day this week, we have published an episode covering this topic with guests from Facebook, IBM, and other organizations. Today’s guest is Stacey Shulman, Vice President of the Internet of Things Group and GM of Health, Life Sciences, and Emerging Technologies at Intel. In this episode, Stacey discusses how to assess artificial intelligence maturity and where culture change management impacts AI adoption. If you missed an episode of this series, be sure to check out the unique perspective of our other guests this week on The AI in Business Podcast on all major podcast platforms.
11/5/202121 minutes, 39 seconds
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The Stages of Enterprise AI Maturity - with Domino Data Lab CEO Nick Elprin

As episode four of five in our series on enterprise culture change for AI adoption, we speak with Nick Elprin, CEO of Domino Data Lab. His company has currently raised nearly a quarter of a billion dollars to bring their ML ops platform to some of the largest enterprises around the world. In this episode, Seth breaks down some of the models for AI maturity that Domino uses when they assess enterprises. Nick also shares his unique perspectives on AI maturity as both the leader of a fast-growing startup and as someone with hands-on experience working with well-established legacy enterprises. If you enjoyed this episode, be sure to tune in tomorrow for the final episode in this series. We have heard from some fantastic guests this week, including IBM, Facebook, and SAP leaders.
11/4/202121 minutes, 15 seconds
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Lifting the “AI Fluency” of Enterprise Teams at Scale - with Andreas Welsch of SAP

This is episode three in our series on AI culture change in the enterprise taking place this week through Friday. We will be publishing episodes daily highlighting actionable insights for developing an AI-ready culture within your enterprise from leaders at significant enterprises such as Facebook AI, Intel, and more. Today’s guest is Andreas Welsch, VP and Head of Intelligent Processes at SAP. In this episode, Andreas discusses what SAP has done to adapt and adopt AI internally and share the perspectives of some of their clients. If you’re interested in more insight on changing culture, developing AI strategy, measuring AI ROI, be sure to check out Emerj Plus at emerj.com/p1.
11/3/202129 minutes, 28 seconds
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How Culture Separates Top-Performing AI Teams - with Carlos Escapa of Facebook

In the second episode of our five-part series on AI culture change, our guest is Carlos Escapa, Global Business Development Manager for Facebook AI. Previously the Global AI and ML Practice Leader for Amazon Web Services, Carlos shares insights from his experience working with many cutting-edge startups who are actively deploying AI. Be sure to tune in to the rest of the series to learn from leaders at Intel, SAP, and many more prominent companies. If you are interested in getting started in your AI journey, be sure to download our free PDF brief, “Beginning with AI: 3 Key Insights for Non-Technical Professionals,” at emerj.com/beg1.
11/2/202128 minutes, 21 seconds
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What "Building an AI Culture" Really Involves - with IBM's Chief AI Officer Seth Dobrin

This week's guest is Dr. Seth Dobrin, Chief AI Officer for IBM. As one of the best-known AI companies in the world, IBM has over 300,000 employees. As the first episode in this series on AI culture, Seth provides unique insights, as someone with years of hands-on experience in the industry, on what it takes to shift the culture within a large enterprise. He also talks about what it looks like to build an AI roadmap when adopting AI and creating a plan for the future. Be sure to tune in for the rest of this series taking place this week through Friday here on The AI in Business Podcast. We'll be releasing an episode daily that highlights this topic of AI culture, and we have an exciting lineup of guests from well-known companies such as Facebook, SAP, Intel, and more.
11/1/202124 minutes, 51 seconds
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End-User Impact is the Best Way to Make the AI Business Case - with Gaurav Srivastava of FarEye

Today’s guest is Gaurav Srivastava, CTO at FarEye. Having recently raised another $100M, FarEye has now raised a total of $150M to bring artificial intelligence to the supply chain. In this episode, Gaurav talks about how end-user impact is what vendors and internal AI leaders need to understand to make a strong business case. Be sure to join us here on The AI in Business Podcast next week, as we will be publishing an episode every day from November 1st through the 5th. We have five notable guests from companies like IBM, Facebook, Intel, and more speaking about the topic of AI culture and how enterprise leaders can encourage an AI culture that will allow AI to take root and genuinely deliver an ROI.
10/26/202134 minutes, 24 seconds
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Everything Will Be Digitized: The Future of AI in Heavy Industry - with Joseph Berti of IBM

Our guest this week is Joseph Berti, VP of AI Applications at IBM. This week, Joseph discusses high-level trends in how AI is making its way into heavy industry. He also speaks about what the world will look like as more and more physical assets are digitized and how this transformation will impact our world. Before selling to IBM, Joseph was previously the CEO of Oniqua, focusing on predictive maintenance for the oil, gas, and utility space. If you enjoyed this episode, be sure to stay tuned for the upcoming series on The AI in Business Podcast. Starting Monday, November 1st, we’ll publish an episode every day through Friday. These episodes will each highlight a topic that is relevant for leaders in any and every industry.
10/19/202125 minutes, 5 seconds
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How AI Adoption Differs from Analytics Adoption - with Bhaskar Roy of Fractal Analytics

Today’s guest is Bhaskar Roy of Fractal Analytics. Bhaskar previously held high-level analytical roles at Target and Accenture before joining Fractal Analytics and taking on more artificial intelligence projects. In this episode, Bhaskar discusses the conceptual and practical differences between analytics and AI projects for selling AI and delivery. He also talks about the similarities between these two types of projects. If you enjoyed this episode, be sure to check out Bhaskar’s interview on The AI Consulting Podcast, where he discusses what it looks like to find the AI fit for clients in more depth. The AI Consulting Podcast is our newest podcast designed specifically for AI advisors, strategists, and consultants and is available on all major podcast platforms.
10/12/202119 minutes, 7 seconds
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Unlocking the Predictive Value of AI in Retail - with Levi’s Chief AI Officer Katia Walsh

This week’s guest is Katia Walsh, Ph.D. and Chief Strategy Officer for Levi Strauss & Co. Levi’s is one of the best-known apparel brands in the world at $5.5B in annual revenue. Katia holds an important position in that company after having several roles in financial services, telecommunications, and other sectors. In this episode, Katia speaks about unlocking the value of predictive and what it looks like to combine data, AI, and digital in a way that delivers value. She also discusses some of the lessons she learned in other industries and how they translate into retail transformation. If you're interested in more insights in retail, be sure to download our “AI in Retail” cheat sheet at emerj.com/ret1.
10/5/202127 minutes, 10 seconds
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AI in the Workplace, What it Means for Employees - with Emily He of Oracle

Today’s guest is Emily He, SVP of Human Capital Management at Oracle’s Cloud Business Group. Currently ranked the 80th in the Fortune 100, Oracle is well-known for enterprise software and IT solutions. Emily has also managed the research that Oracle conducts annually on their employees’ impact, expectations, and thoughts on AI within their business. In this episode, Emily brings to bear some of the critical findings of this research. She also discusses the business implications for AI adoption strategies that don’t overwhelm the rest of a company’s teams. Discover more AI use-cases, best practice guides, frameworks, and more by joining Emerj Plus at emerj.com/p1.
9/28/202130 minutes, 13 seconds
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How an Established Enterprise Builds an AI Team - with Ramprakash Ramamoorthy of Zoho

This week’s guest is Ramprakash Ramamoorthy, Director of AI Research at Zoho Corporation. Based in the Bay Area, Zoho makes over $600M in annual revenue and offers a variety of software products, including CRM, business intelligence solutions, and more. Today, Ramprakash speaks about his hands-on experience on this topic, detailing the kind of collaboration, talent, and strategic thinking required to level up an existing suite of products with AI. He also discusses how team-building and the construction of an AI team facilitate this process to add value. Visit emerj.com/beg1 to learn more about the practical steps for AI deployment for non-technical professionals.
9/21/202121 minutes, 20 seconds
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Medical Device AI at the Edge - Use-Cases and Challenges - with Patrick Bangert of Samsung SDS

Today’s guest is Patrick Bangert, VP of Artificial Intelligence at Samsung SDS, the services wing at Samsung. With $200B in annual revenue, Samsung is the 15th largest company in the world according to the Global 500. Today, Patrick discusses the use-cases of AI at the edge in medical imagery and how the healthcare industry may be able to overcome some of these hurdles to allow AI to improve even more quickly into the future. We are grateful to have been introduced to Patrick through Kisaco Research, the sponsor for this episode. Kisaco Research runs the Edge AI Summit every year, and this year it will be held November 16-18th in Mountain View, California, and online, where Patrick will also be speaking.
9/14/202119 minutes, 20 seconds
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Intersection AI and RPA - Two Ways to Find Efficiency Opportunities, with Merve Unuvar of IBM

This week’s guest is Merve Unuvar, Director of AI Platforms and Automation at IBM Research AI. This week’s focus is on the intersection of AI and RPA, which is a technology separate from AI, and how to identify places where efficiencies might be driven. Merve discusses how to evaluate our operations and workflow and spot places where AI might be able to make a real and tangible difference. Merve also speaks about how traditional RPA is beginning to merge with AI and what kinds of new opportunities this could bring. If you’re interested in unlocking Emerj’s AI best practice guides, frameworks for AI ROI, and other specific resources for AI consultants, visit emerj.com/p1.
9/7/202125 minutes, 41 seconds
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Personalized Medicine Before and After AI - with Alexandre Le Bouthillier of Imagia

Our guest this week is Alexandre Le Bouthillier, Co-Founder of Imagia. Imagia is a firm based in Montreal that leverages artificial intelligence for medical analysis. Today, Alexandre discusses personalized medicine before and after artificial intelligence. He also brings to bear his perspectives on how personalized medicine might come to be, cutting through some of the buzzword hype surrounding the term. Alexandre was a guest on the show several years ago, and we’re thankful to have the opportunity to share more of his insights. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
8/31/202129 minutes, 54 seconds
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AI-Powered Appointment Setting, a Use-Case Deep Dive - with Nikola Mrkšić of Poly AI

Today’s guest is Nikola Mrkšić, CEO and Co-Founder of PolyAI. PolyAI is an AI voice company based in the United Kingdom. Nikola previously appeared on an episode with us to discuss the future of voice AI for the customer experience. Today, Nikola dives into the use-case of appointment-setting with AI for voice. He talks specifically about the technical constraints, AI capabilities, and how to create workflows that add real value to the business. This episode is sponsored by PolyAI. If you run a disruptive AI firm and you’re looking to reach a global audience of AI-interested leaders, be sure to visit emerj.com/ad1 to learn more about Emerj’s Creative Services.
8/24/202123 minutes, 22 seconds
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Unlocking Data's Value in Life Sciences, from Diagnosis to Telehealth and Beyond - with Bill Fox of SambaNova

Today’s guest is Bill Fox, Business Development Executive for Healthcare Strategy at SambaNova Systems. Founded in Palo Alto, California, SambaNova offers hardware, software, DataFlow-as-a-Service, and more. Today, Bill speaks about what SambaNova’s team is seeing in terms of near-term future opportunities for computer vision and artificial intelligence. Bill also discusses use-cases relating to diagnostics and health and what the future of healthcare transformation could potentially look like. This episode is sponsored by SambaNova Systems. If you’re interested in reaching Emerj’s global audience via our podcast, newsletter, or website, be sure to visit emerj.com/ad1 for more information.
8/19/202136 minutes, 43 seconds
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Post-COVID Strategy for AI Startups - with Rudina Seseri of Glasswing Ventures

Today’s guest is Rudina Seseri, Founder and Managing Partner at Glasswing Ventures. Rudina has been a previous guest on The AI in Business Podcast, and today she speaks with us about how AI startups are pivoting their strategy by restructuring their business models and potentially changing who they are selling to in light of COVID-19. Rudina also shares her perspectives on emerging AI trends and how to identify them, which is an essential skill for consultants and vendors. If you’d like to explore one of Emerj’s resources for spotting AI trends and making the most of them in your own business, download our free PDF brief, “3 Ways to Discover AI Trends,” at emerj.com/t3.
8/17/202124 minutes, 52 seconds
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Enterprise Lessons in AI Safety and Ethics - with Caroline Gorski of Rolls Royce

Today’s guest is Caroline Gorksi, Group Director at R2 Data Labs of Rolls Royce. Rolls Royce is a well-known company involved in the heavy-industry space based in the United Kingdom. Caroline was a previous guest on the show and spoke about the future of logistics and the supply chain. This week, Caroline discusses the AI safety protocols and frameworks developed by R2 Data Labs and what it looks like to include safety in the product development process to become a factor that both business people and consultants can bear in mind. If you would like to discover more AI use-cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.
8/10/202123 minutes, 37 seconds
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[AI Futures - S2E8] The Dangers and Opportunities of AI and Brain-Computer Interface - with Dr. Susan Schneider of Florida Atlantic University

Today’s guest is Susan Schneider, Founding Director at the Center for the Future Mind of Florida Atlantic University, NASA Chair in Astrobiology Exploration and Technical Innovation, and Distinguished Scholar Chair at the Library of Congress. In this week’s episode, Susan discusses the big picture of the future of AI and the brain-computer interface. She also gives examples that help provide a lens into the possibility for post-human trajectory decades into the future of artificial intelligence and more. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.
8/7/202139 minutes, 35 seconds
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AI and the Future of Sales Enablement - with Jim Benton of Chorus.ai

Today’s guest is Jim Benton, CEO of Chorus.ai. Sales enablement with AI adoption is an often overlooked business function that few companies are succeeding with, but Chorus.ai does just that. To date, the firm has raised over $100 million with record growth in 2020. Today, Jim discusses the potential future of sales enablement to further improve clients’ performance with AI consistently. If you’re interested in learning more about AI applications and finding where AI can be productive in the industry, be sure to check out Emerj Plus at emerj.com/p1. By joining Emerj Plus, you can access our entire library of tools to apply and adopt AI, create an AI strategy, and achieve AI ROI.
8/3/202126 minutes, 18 seconds
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[AI Futures - S2E7] Developing AGI and Avoiding Global Conflict - with Science Fiction Legend David Brin

Today’s guest is David Brin, renowned fiction author, NASA consultant, and keynote speaker with a Ph.D. from the University of California San Diego. David has received the Hugo, Locus, Campbell, and Nebula awards for his various works of fiction, and his novel, “The Postman,” was adapted into a 1997 feature film starring Kevin Costner. David’s works have explored the topics of strong artificial intelligence, brain-computer interface, upgrading human brains, and more. Today, he speaks about how to govern these powerful technologies, like brain-computer interface and AI. David also shares his ideas about what the next level of human intelligence could look like without an arms race.
7/31/202142 minutes, 45 seconds
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Automating Critical Drug Discovery Processes with NLP - with Emmanuel Walckenaer of YSEOP

Today’s guest is Emmanuel Walckenaer, CEO of YSEOP. A firm based in Paris, YSEOP focuses on natural language generation across financial services and life sciences industries. Emmanuel speaks with us this week about the applications of NLG when it comes to drug discovery and life sciences. Emmanuel also discusses some other life sciences and AI trends that he thinks are promising and some of the trends that he’s seen in his work in the life sciences space. This episode is sponsored by YSEOP. If you’re interested in reaching the Emerj audience, you have an important educational message about use-cases and applications of AI, be sure to contact us at emerj.com/ad1.
7/27/202128 minutes, 45 seconds
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[AI Futures - S2E6] The Future of Security and Privacy in an AI-Enabled World - with Dr. Joanna Bryson of the Hertie School

Today’s guest is Dr. Joanna Bryson, Professor of Ethics and Technology at the Hertie School in Berlin. Previously a faculty member of the Computer Science department at the University of Bath, Joanna was one of nine experts nominated by Germany to the Global Partnership for Artificial Intelligence. Today, Joanna speaks about some of the business applications and implications of AI with specific use-cases. She also shares her perspective on how AI could be practically managed in terms of security and privacy and how these technologies might have ramifications in the future. Discover more AI use-cases, best practice guides, white papers, frameworks, and more at emerj.com/p1.
7/24/202137 minutes, 17 seconds
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How to Make Enterprise AI Projects More Predictable - with Ricardo Panaggio of Daitan

This week’s guest is Ricardo Panaggio, Data Scientist at Daitan. Daitan is ranked by the Financial Times as one of the fastest-growing U.S. companies and now has over 500 employees globally. Panaggio shares his insights on particular use-cases in open banking and external data sources and how these might serve as indicators for the future of AI in Financial Services on this week’s episode sponsored by Daitan. If you’d like to discover more Financial Services use-cases, trends, insights, and more, be sure to subscribe to our AI in Financial Services Podcast on Apple Podcasts, Spotify, or any major podcast platform. 
7/20/202135 minutes, 57 seconds
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[AI Futures - S2E5] Data Sovereignty and Human Rights in AI-Powered Virtual Worlds - with John Havens of the IEEE

Today’s guest is John Havens, Director for Emerging Technologies and Strategic Development at the IEEE Standards Association, and Executive Director for the Council on Extended Intelligence and the IEEE Global Initiative of Ethics and Autonomous Intelligent Systems. This series focuses on what the AI future might look like and how day-to-day life might be transformed. Today, John discusses the path we’re on when it comes it our technology and personal data and what that might mean for the virtual environments we’ll eventually live and work in. He also shares his ideas on the implications of data and AI as we consider our privacy and security in the years to come. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.
7/17/202147 minutes, 9 seconds
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An In-Depth Look at NLP Adoption in Banking - with Sudhanshu Sawlani of ING

This week’s guest is Sudhanshu Sawlani, Head of Robotics and Intelligent Automation for ING Wholesale Banking, a large financial services organization with over 70,000 employees worldwide. Sudhanshu is introduced to us by Expert AI, who is this episode’s sponsor. Today, he speaks about a particular NLP use-case that he has implemented across different portions of the business. Sudhanshu also shares details about the process of creating this use-case, like the factors that led to the decision for an AI solution and some of the challenges that arose along the way. To learn more about Emerj’s Creative Services and how to reach the Emerj global audience, visit emerj.com/ad1.
7/14/202130 minutes, 1 second
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How to Expand an AI Services Business and Gain Traction with Enterprise Clients - with Cory Janssen of AltaML

Our guest this week is Cory Janssen, Co-CEO and Co-Founder of AltaML, an AI services firm based in Canada with over 100 employees just four years after its launch. Today Cory shares the lessons learned from his experience working with a small team to find AI opportunities and transform pilot projects into effective AI deployments in the enterprise. He also explains why “land and expand” doesn’t work as a method for this complicated process. Cory also recently joined us on our AI Consulting Podcast to share his origin story and his unlikely path to starting an AI consulting company - listen to the entire interview on all major podcast platforms.
7/13/202139 minutes, 26 seconds
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[AI Futures - S2E4] The Impact of Gaming and VR on the Future of AI - with Dr. Julian Togelius

Today’s guest is Dr. Julian Togelius, professor of Computer Science and Engineering at New York University. Julian has a Ph.D. in Computer Science from the University of Essex and is also a Co-Founder of modl.ai, a firm based in Denmark focused on developing AI and ML-based tools to advance game development. Today, Julian shares his ideas about the interesting intersection of gaming and artificial intelligence. He also discusses how the VR and augmented reality environments enhanced by AI might affect or alter our day-to-day lives in both the short- and long-term future. Download our white paper “3 Ways to Discover AI Trends” at emerj.com/t3.
7/10/202146 minutes, 26 seconds
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The Use-Cases of AI for Homeland Security - with Jared Dunnmon of the US DIU

Today’s guest is Jared Dunnmon, Technical Director of Artificial Intelligence and Machine Learning at the US Defense Innovation Unit (DIU). Jared began working at the DIU after receiving his Ph.D. and completing a Postdoctoral Fellowship at Stanford University. Today he speaks about his career path and the wide range of use-cases present in homeland security and defense. Jared also provides insight into the vast array of AI projects handled by the US Department of Homeland Security and Department of Defense. If you are interested in more great interviews about AI in Defense, check out the rest of this three-part series on AI in Business podcast on all major platforms like Apple Podcasts and Spotify.
7/6/202138 minutes, 25 seconds
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[AI Futures - S2E3] AI's Economic Impact in a Future of Digital/Virtual Immersion - with Bronwyn Williams

Today's guest is Bronwyn Williams, partner at Flux Trends, a foresight and advisory firm based in South Africa, and Co-Author of "The Future Starts Now," published in April 2021. Today, Bronwyn shares her perspective on how strong artificial intelligence might impact society in Africa. She also discusses the unique ways technology is being adopted in Africa might mold future trends in the economy and the future of the human experience. If you are interested in more interviews about the future of artificial intelligence across industries, check out the AI Futures Series on AI in Business podcast on all major platforms at emerj.com/podcast.
7/3/202158 minutes, 48 seconds
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The US-China Race for AI Predominance, and the Future of AI Military Innovation - with Michael Brown of the US DIU

Today’s guest is Mike Brown, Director of the Defense Innovation Unit for the United States Department of Defense. Mike is someone with an extensive background in business and technology who also has a passion for homeland security and defense innovation. In today’s episode, Mike will talk about the importance of artificial intelligence in the future of defense and what the future of warfare will look like. He will also discuss how the United States military is leveling up its innovation efforts around AI and how they should be making more improvements in the future. Whether you’re in the public or private sector, this is a very helpful episode. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/29/202127 minutes, 49 seconds
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[AI Futures - S2E2] Dr. Robin Hanson on AGI, Emulating Human Consciousness, and the Future of Work and Life

Today’s guest is Dr. Robin Hanson, Associate Professor of Economics at George Mason University with a Ph.D. in Social Science from the California Institute of Technology. Dr. Hanson’s first book, “The Age of Em: Work, Love, and Life when Robots Rule the Earth,” was published in 2016 and focused on the concept of emulating human consciousness by scanning the human brain. This series is all about the question of what the future of the human experience is like, and Dr. Hanson shares his eye-opening perspective of this emulation technology alongside strong artificial intelligence and how the two might come together to change the future of work and life. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/26/202159 minutes, 27 seconds
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Defense Innovation, AI, and the Future of the Military - with Steve Blank of Stanford University

Today we are kicking off a series of episodes about the topic of AI in Defence. Today's guest is Steve Blank, arguable one of the best-known Silicon Valley thinkers alive today, author of the book "The Startup Owner's Manual," and is an adjunct professor at Stanford University, where he teaches about innovation and innovation in modern war. Today Steve speaks to us about how innovation has to operate within the military and what the US Department of Defence might do better to adopt future technologies and evolve more quickly in the face of a competent adversary in the form of China. Steve holds no bar, and his level of honesty is surprising on the matter. For those of you interested in the global dynamics of power, this will be a fascinating episode. For those interested in making big enterprises and organizations evolve and what kind of systems and leaders thinking has to evolve within them, Steve provides some gems that are immediately applicable in any industry. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/22/202157 minutes, 23 seconds
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The CX Impact of AI for Voice - with Nikola Mrkšić of PolyAI

Today's guest is Nikola Mrkšić, CEO and Co-Founder of PolyAI, a leading supplier of conversational AI for automated customer service, who has raised over $12MM to bring AI to voice in the world of customer experience. Nikola breaks down some of the challenges of voice and some of the low-hanging fruit opportunities when it might be a better fit than chat. This episode is sponsored by PolyAI. If you are interested in reaching Emerj's audience and learn more about our creative services and how brands work with Emerj, our sponsored content options, and our go-to-market services for AI vendors and service provides, you can go to emerj.com/ad1
6/21/202125 minutes, 9 seconds
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[AI Futures - S2E1] Stephen Wolfram on the Future Impact of AI on Everyday Life

In the first episode of this 8 part AI Futures series, we look into the Future of the Human Experience. How is AI going to change the way day-to-day life looks and feels for humanity. Our first guest in this series is Stephen Wolfram, founder, and CEO of Wolfram Research. Stephen needs little to no introduction. He was working in quantum field research at the age of 15 and was the youngest recipient of the McArthur fellowship at age 21. This interview is over an hour-long, with Stephen's most profound thoughts on how AI will fundamentally alter our day-to-day lives. Stephen also provides his views on computation, blockchain, and some tangible examples of what the future might look like. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple podcasts, and let us know what you learned, found helpful, or liked most about this show!
6/19/20211 hour, 20 minutes, 2 seconds
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Using Google's Model for AI Maturity to Improve Your AI Readiness - with Pallab Deb of Google Cloud

Today’s guest is Pallab Deb, the Head of Partner Solutions & AI Partnerships at Google Cloud. Previously headed up AI division at WePro, one of the world’s most prominent global IT and tech service providers. Pallab Deb will be talking about how Google assesses AI readiness and maturity and discusses their model in place.  He also talks about how to apply the model in assessing the AI readiness of a company. If you want to explore AI readiness for your business or client, then it is worth checking out today’s podcast! Pallab Deb is also a guest in our AI Consulting Podcast, which focuses more on starting and growing an AI Consulting company, with insights from figures from large companies to smaller organizations. If you enjoyed this podcast, then you are also welcome to check out our AI Consulting podcast at emerj.com/ai-consulting-podcast
6/15/202117 minutes, 59 seconds
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Smart Data Infrastructure and the Future of Enterprise AI - with Rudina Seseri of Glasswing Ventures

Today's guest is Rudina Seseri, founder and managing partner of Glasswing Ventures, a VC firm in the Boston area focused on AI and startups. This week, she's here to share her insights on what smart data infrastructure represents and how it could shape the future of enterprise AI. Rudina delves deeper into this topic and focuses more precisely on the ecosystem needed to breathe life into AI and bring it ever closer to companies. This hypothesis-oriented interview is probably one of the most exciting so far as we discuss the future of technology with Rudina. If you're an AI consultant and want to drive more value for your customers or a business leader and want to know what AI can do for you, join Emerj Plus at emerj.com/p1
6/8/202125 minutes, 55 seconds
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AI's Customer Experience Potential in Financial Services - with Ricardo Panaggio of Daitan

Today's guest is Ricardo Panaggio, Data Scientist at Daitan, ranked by the Financial Times as one of the fastest-growing companies in America. Ricardo speaks to us this week about financial services. Expressly, some particular use-cases in open banking and external data sources represent some interesting indicators as to where financial services and AI are headed together. We like to make things tangible and add a variety of perspectives, and the perspective of the services will be interesting for you. This episode is sponsored by Daitan. If you are interested in reaching Emerj's audience and learn more about our creative services and how brands work with Emerj, our sponsored content options and our go-to-market services for AI vendors and service provides, you can go to emerj.com/ad1
6/1/202123 minutes, 14 seconds
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Streamlining Financial Reporting with AI and NLG - with Emmanuel Walckenaer of YSEOP

Today's guest is Emmanual Walckenaer, CEO of YSEOP, a company based in Paris and focused on Natural Language Generation. Emmanuel speaks to us today about workflows where automating reporting really delivers value, and we talk about two, in particular, one of which is credit risk. Understanding and assessing it, and what does that process look like today? What kind of data and insights are required, and where does AI fit into the mix? And we also look at improving report quality for people that are controllers or analysts. Emmanuel explores how the use cases work and how the underpinning data infrastructure comes together to create a natural language-generated report. This episode is sponsored by YSEOP. If you are interested in reaching Emerj's audience and learn more about our creative services and how brands work with Emerj, you can go to emerj.com/ad1
5/25/202131 minutes, 5 seconds
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AI Reshaping the Workforce, Trends for 2021 and Beyond - with Michael Biltz of Accenture

Today's guest is Michael Biltz, Managing Director of Technology Vision at Accenture. For many years Accenture has come out with their annual technology vision focusing on several trends they think will define the year ahead. Michael speaks to us today about adapting to the new world we have been hurled into with the Coronavirus. How does AI play a role in the near term? What does the future work look like five years out when it is AI-enabled? What are some of the big areas that corporations need to think about? If you are leading or starting a company and want to know what it looks like when we are all working together productively half a decade from now, this is an interview that will be eye-opening for you. And if you are interested in finding more AI trends in whatever industry you operate in, be sure to download our PDF brief "3 Ways to Discover AI Trends in Any Sector" at emerj.com/t3
5/18/202124 minutes, 26 seconds
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What Does AI-Enabled Work Look Like? - with Per Nyberg of Stradigi AI

Today's returning guest is Per Nyberg, Chief Commercial Officer for Stradigi AI. Per spoke to us in the past about the process of getting started with AI, and he talks to us today about the kinds of changes we should see and expect if we do things well, once we do get started, in the experience of our actual employees. How are their lives and productivity going to change? How are our workflows going to change? This episode is sponsored by Stradigi AI. If you are interested in reaching the Emerj audience, whether through thought leadership, e-mail, podcasts, or more, you can go to emerj.com/ad1 to learn more about Emerj creative services.
5/11/202129 minutes, 31 seconds
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Best-Practices for Discovering Valuable AI Opportunities - with Adam Oliner of Slack

Today's guest is Adam Oliner, former Head of Machine Learning at Slack and current Founder and CEO of Stealth Mode Startup. Adam speaks to us today about how to find AI opportunities. What is a lens of thinking, the set of steps and phases to uncover the AI fit, and where can we unlock AI value in our business? How can we look through a pair of goggles that will show us where the business needs AI and the data assets can come together and deliver value in the business? Suppose you are interested in best practices for finding AI opportunities, building a strategy, building a roadmap, and conveying the ROI of AI when it comes to making the business case to leadership. In that case, you can learn more and access our entire AI use-case library in Emerj Plus at emerj.com/p1
5/4/202134 minutes, 9 seconds
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AI's Potential in Logistics - with Gaurav Srivastava of FarEye

Today's guest is Gaurav Srivastava, CTO and co-founder of FarEye, a low-code, Intelligent Delivery Management Platform for all types of businesses across many industries to facilitate deliveries at reduced cost and improved performance. In today's episode, Gaurav explores the potential for AI in logistics, what it looks like to move towards predictive, and what it looks like to unlock AI in a space known for not being at the screaming edge of technology. The evolution of this sector will mirror the evolution of many other legacy sectors and hopefully will help open up some ideas. If you are thinking about finding AI opportunities and building your strategies, download our FREE PDF Brief on "3 Ways to Discover AI Trends in Any Sector" at emerj.com/t3
4/27/202123 minutes, 19 seconds
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Thinking Strategically to Unlock the Value of NLP in Financial Services - with Pamela Negosanti of Expert AI

Today's guest is Pamela Negosanti, Head of Sector Strategy for Financial Services for expert.ai, a vendor company based in Italy that works worldwide with their various NLP products. Pamela speaks to us today about financial services use cases and delivers lessons on where to find those pockets of value for NLP, and you can apply those lessons almost anywhere. She explains how to think about NLP on a conceptual level as a non-technical business person and talks about finding those pockets of value. If you want to examine your business and think about where search, conversational, or other kinds of NLP applications and use cases might find a home, this is undoubtedly an episode for you. Do you want to stay ahead of the AI and NLP curve? We've created the "Unlocking the Business Value of NLP - Critical Use-Cases and Applications" to give you the edge. Get it now from: emerj.com/nlp1
4/20/202123 minutes, 32 seconds
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Creating a Culture of Innovation for AI - with Christophe Makni of Basler Kantonalbank

Today's guest is Christophe Makni, a managing consultant of Lean, AI, and Automation at Basler Kantonalbank. Christophe brings a wealth of knowledge today on the culture required for AI in the enterprise and how we can conjure that culture. How can we encourage an iterative and experimental mindset from our leadership and see the benefit thereof? Are you interested in being part of a community of AI catalysts for business? Check out Emerj Plus at emerj.com/p1
4/13/202125 minutes, 45 seconds
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Predictive, Forecasting, and the Future of AI in the Enterprise - with Cognizant's Head of AI Bret Greenstein

Today's guest is Bret Greenstein, SVP and Global Head of AI at Cognizant, one of the top 5 largest tech consulting companies globally, with 2019 revenue at nearly $17B. Bret speaks to us today about forecasting and predictive for critical business metrics and decisions. A big meta trend around AI adoption that he sees takes place across many industries since the Coronavirus. When it comes to businesses going from historical dashboards to more predictive decision-making, there is a general trend and opportunity that is beginning to arise, and Brett does a great job of putting the finger on it. Interested in more of his thoughts? Be sure to check out his other show and subscribe to our new AI Consulting Podcast at: emerj.com/pod2
4/12/202122 minutes, 56 seconds
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Avoiding Technical Debt and Adopting AI the Right Way - with Brian L. Keith of Microsoft

Today's guest is Brian L. Keith, a research advisor for Emerj AI Research and Federal Azure Data & AI Leader for Microsoft, based in Washington, DC. Brian has spent nearly 21 years as senior director partner for IBM Data and AI, North America, focusing on the federal space. Brian speaks with us today about some of the core challenges to overcome when large companies adopt AI. He brings a perspective through the lens of technical debt and how AI projects build more technical debt than a foundation for AI to blossom and bloom into the future. Brian brings his perspective on how enterprise AI maturity develops how we can build as little technical debt as possible and invest in projects that can deliver ROI and set us up for the future. Suppose you need to frame the ROI case for the enterprise and go to market successfully. In that case, you might want to learn more about our Catalyst program, where we coach AI services and consulting company founders one-to-one and help them start and grow their business and enter the market with success. To learn more, visit: emerj.com/catalyst
4/6/202127 minutes, 20 seconds
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Matching Supply and Demand to Improve Healthcare in 2021 - with Sanjeev Agrawal of LeanTaaS

Today's guest is Sanjeev Agrawal, President & CEO of LeanTaaS. LeanTaaS raised over a quarter billion dollars to take on AI in healthcare and is working with over 300 hospitals in the US. Sanjeev is an alumnus of MIT and was head of global product marketing for Google back in the earlier 2000s. Sanjeev walks us through the state of technology adoption in the healthcare space in an exciting way and talks about how hospitals can start small by leveraging smaller datasets to improve some of their existing processes. We talk a lot about the back-office operations critical to ensure that healthcare facilities are financially salient and patients treated well. Subscribers can reach out to Sanjeev on LinkedIn to get a PDF copy of his book "Better Healthcare Through Math" for free. Interested in more use cases, best practices for AI adoption, strategy, and ROI? Check out Emerj Plus: emerj.com/p1
3/30/202126 minutes, 7 seconds
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The Powerful Potential of AI in Agriculture - with Poornima Parameswaran of Trace Genomics

Today's guest is Dr. Poornima Parameswaran, Co-founder & Senior Executive at Trace Genomics, a firm that has raised nearly $25M to attack the space of soil science and the value of soil. Today, Dr. Parameswaran explains how AI is being used to extract data from the soil, why that matters for farmers and anyone who cares for the environment, what that might be leading to predicting crop yields, and more effective use of fertilizers and pesticides. Interested in more interesting AI use cases? Subscribe to our newsletter at: emerj.com
3/23/202132 minutes, 1 second
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How Retailers can Get Started with Personalization - Debjani Deb of ZineOne

Today's guest is Debjani Deb, CEO of ZineOne, an AI-based personalization firm in the Bay Area, who has raised over $15M and has worked with well-known retail brands such as Men's Warehouse. Debjani speaks to us this week about two topics. One, how she sees the retail world reeling and responding, the changes that are happening, and the perspective, boots on the ground, in the retail world post-Covid-19. Second, what is the scale of maturity of personalization, where can companies start, and how should they think about first projects for building recommendations and personalization into their experience. She lays out several potential use cases that companies should apply and rules of thumb for shifting and sorting through them. Are you interested in more use cases for AI in Retail? Download our AI in Retail cheat-sheet PDF guide at: emerj.com/ret1
3/16/202121 minutes, 58 seconds
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The Development of AI Competence in the Enterprise - with Monte Zweben of Splice Machine

Today's guest is Monte Zweben. Monte started doing AI with NASA in the late 80s, took a company public for nearly $3B at the height of the internet boom of the late 90s, and is now CEO at Splice Machine. This company offers a scalable SQL data platform for modernizing applications. In this episode, Monte speaks to us about some of the mirrored elements of tech's past transitions into AI and what they mean for how AI will start to become the norm in enterprises. He also applies lessons learned from his previous business transitions into what leaders can do to better prepare for this next wave of AI. Do you want to support this show? Be sure to leave us a review on Apple Podcasts, and let us know what you like about the program! https://podcasts.apple.com/us/podcast/ai-in-business/id670771965
3/9/202128 minutes, 11 seconds
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Changes to the AI in Business Podcast, and Exciting News Ahead - with Daniel Faggella of Emerj Artificial Intelligence Research

In today's short episode, we will be covering some of the recent updates to the show. I will cover what we learned in 2020 from our listeners, bring exciting news on what we aim to focus on, and what insights and skills you will pick up from the show in the coming year. I cover the changes coming in terms of frequency and format, and lastly, some of the fantastic episodes we have coming up. Do you want to support this show? Be sure to leave us a review on Apple Podcasts, and let us know what you like about the program! https://podcasts.apple.com/us/podcast/ai-in-business/id670771965
3/4/202113 minutes, 7 seconds
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NLP for Optimizing the Supply Chain, Present and Future Use-Cases - with Caroline Gorski of Rolls Royce

Today's guest is Caroline Gorsky, Group Director of R2 Data Labs at Rolls Royce. Rolls Royce needs no introduction as it is one of the pioneering providers of cutting-edge technology solutions in automotive, aerospace, and power. This week, Caroline speaks to us about using Natural Language Processing to optimize their massively complex supply chain and get better transparency in their processes. She also talks about where they hope to use this technology to gain a deeper view of their operations. Do you like and want to support our show? Consider leaving us a five-star review on Apple Podcasts! https://podcasts.apple.com/us/podcast/ai-in-business/id670771965
3/2/202118 minutes, 18 seconds
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Overcoming AI Deployment Challenges in the Enterprise - with Mahmoud Arram of Bluecore

Today's guest is Mahmoud Arram, Co-Founder and CTO at ‎Bluecore. Bluecore is a marketing technology company that's reimagining how retailers communicate with shoppers and has raised over $100 million to deliver Artificial Intelligence to enterprises. Mahmoud helps us answer where to target your efforts with AI and how to identify problems that will deliver business results, a real problem versus a toy problem, whether you are building an AI product or thinking about where to apply AI to your own business. Interested in more use cases, infographics and frameworks? Check out Emerj Plus: emerj.com/p1
2/25/202123 minutes, 1 second
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Start with Small Enterprise AI Wins and Build from There - with Per Nyberg of Stradigi AI

Today, our returning guest is Per Nyberg, Chief Commercial Officer at Stradigi AI, a leading North American SaaS AI business platform provider that enables organizations to bring business-accelerating AI projects to fruition quickly. We speak this week about what he has seen in the market in terms of AI adoption, what is going well, and the trends and patterns that he has seen across the industry. We will also talk about building AI maturity and AI fluency. Then we wrap things up with the art of starting small, what is essential to bear in mind, the important ways to take action, and how companies can get the ball rolling in a way that will lead to a bigger value. Are you interested in reaching the Emerj audience via our newsletter or podcast? Learn more at emerj.com/ad1
2/23/202130 minutes, 26 seconds
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Challenges and Opportunities of Deploying Enterprise AI - with Derek Choy of Aktana

Returning today is one of my favorite guests, the great and brilliant Derek Choy, Co-Founder & COO of Aktana. This Silicon-Valley-based startup has raised $65+ million to empower data-driven insights for Life Sciences sales professionals with its AI-driven platform. In this episode, Derek helps us understand how you make an AI product work when it is a game-changer, and what hurdles and opportunities arise when bringing a new product to market. Are you interested in more use-cases? Download our guide: "Beginning with AI Guide - 3 Key Insights for Non-Technical Professionals" at emerj.com/beg1
2/18/202117 minutes, 3 seconds
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The Business Value of Location Data - with Max Sklar of Foursquare

Today's guest is the great and brilliant Max Sklar of Foursquare, a technology platform that powers leading business solutions and consumer products through a deep understanding of the location. Max has spent eight years there as a Machine Learning engineer and is currently an Engineering and Innovation Labs Advisor. He speaks to us today about the possibilities and potential of location data and where this data might be handy in businesses in the future. Is this the future of how we predict consumer behavior? Want to learn more? Check out Emerj Plus: emerj.com/p1
2/16/202130 minutes, 49 seconds
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Enterprise AI Adoption is Different in Europe - with Lars Joakim Nilsson of Inmeta

Today guest is the great and brilliant Lars Joakim Nilsson, Manager of Advanced Analytics and Big Data for Inmeta, a consulting firm based in Oslo. Inmeta has worked with very large European enterprise firms on Big Data and AI-related projects. Lars speaks to us this week about why AI adoption in Europe is different and brings forth the myriad of cultural and regulatory challenges that might also be relevant for you, no matter where you live. Want to learn more about AI use-cases? Check out Emerj Plus at: emerj.com/p1
2/11/202121 minutes, 6 seconds
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AI for Revenue Recovery in Healthcare - with Peter Durlach of Nuance Communications

Returning today is the great and brilliant Peter Durlach, Senior Vice President of Healthcare Strategy for Nuance Communications, one of the pioneers and leading companies in conversational AI innovations, servicing the Healthcare space with AI products for well over a decade. Today, Peter goes into detail as to how AI can help improve the revenue recovery workflow, which will help you identify similar workflows and processes within your own business that might be influenced by AI. Do you want to support this show? Be sure to leave us a review on Apple Podcasts and let us know what you like about the program! https://podcasts.apple.com/us/podcast/ai-in-business/id670771965
2/9/202121 minutes, 23 seconds
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AI at the Edge - When is it Better Than Centralized Compute? - with Geoffrey Tate of Flex Logics

Returning with us today is the great and brilliant Geoffrey Tate, Co-Founder and CEO of Flex Logix, a leader in AI chip engineering, offering Neural Inferencing Semiconductor IP/Software and eFPGA Semiconductor IP/Software. In this episode, Geoffrey and I speak about when it makes sense to make AI at the edge, and when it makes sense to have Centralized Compute, what are the advantages of both, and what are the instances where AI at the Edge might be the smarter move to play. Want to learn more? Join Emerj Plus at: Check out Emerj Plus: emerj.com/p1
2/4/202122 minutes, 8 seconds
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Conversational Interfaces for Busy Salespeople - with Gilad Turbahn of Conga

Today the great and brilliant Gilad Turbahn, Senior Director of Product Management at Conga (formerly Apttus). Apttus is a leading quote-to-cash company that will put big enterprises on accounts receivable, and they recently merged with Conga, a global leader in commercial operations transformation. Gilad explains this week what they are working on for conversational interfaces with sales folks. The idea of layering on AI is still the wild west to some degree, there are a plethora of potential exciting use cases, and it will be interesting to see which ones evolve and move forward, but this is one use case that I thought you all should hear about. Interested in more use cases? Check out Emerj Plus: emerj.com/p1
2/2/202123 minutes, 43 seconds
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Building AI Teams and Functions in the Enterprise - with Dr. Dmitry Efimov of American Express

Returning today is the great and brilliant Dr. Dmitry Efimov, VP of Machine Learning Research at American Express, one of the world's largest credit card companies. Today, Dr. Efimov helps us understand what makes for a successful AI firm, the right mix of technical folks, and how we connect them to the actual business processes, with the right team mix and communications channels to deliver fruitful AI projects. Want to support the podcast? Please consider leaving us a review: https://podcasts.apple.com/us/podcast/ai-in-business/id670771965
1/28/202121 minutes, 35 seconds
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AI in Insurance, Use-Cases for Brokers and Carriers - with Ron Glozman of Chisel AI

Today's guest is the great and brilliant Ron Glozman, CEO & Founder of Chisel.ai, an award-winning insurance firm AI solution that reads unstructured insurance data and automatically recognizes insurance-specific data points. Today Ron and I will discuss AI use-cases in insurance for both Brokers and Carriers. We will also discuss and understand the workflows impacted and where AI fits into those workflows. Are you interested in more Insurance Use-Cases? Get Emerj's PDF guide: https://emerj.com/ins1
1/26/202126 minutes, 48 seconds
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Who's Adopting AI in Healthcare? - with Peter Durlach of Nuance Communications

Returning today is the great and brilliant Peter Durlach, Senior Vice President of Healthcare Strategy for Nuance Communications, one of the pioneer and leading companies in conversational AI innovations, servicing the Healthcare space with AI products for well over a decade. Peter today helps us understand who in Healthcare is adopting AI, what common factors make businesses more or less common to adopt AI, and provides us insights into the technical ability, resources, and culture required for AI adoption. Want to learn more about adopting and applying Artificial Intelligence? Get Emerj's PDF guide: https://emerj.com/beg1
1/21/202115 minutes, 33 seconds
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AI and the Evolution and Automation of Live Chat - with LivePerson CEO Robert LoCascio

Today's guest is the great and brilliant Robert LoCascio, CEO of LivePerson, a public company providing real-time intelligent customer engagement solutions to 10,000+ customers, including giants like Citibank, HSBC, Orange, and The Home Depot. In this episode, Robert breaks down the opportunity spaces for conversational AI, exploring the automation, interfaces, and evolution of technologies. Want to support the podcast? Please consider leaving us a review: https://podcasts.apple.com/us/podcast/ai-in-business/id670771965
1/19/202132 minutes, 51 seconds
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Conveying the ROI of AI to Leadership - with Dr. Charles Martin of Calculation Consulting

Returning today is one of my favorite guests, the great a brilliant Dr. Charles Martin. Doc Martin received his Ph.D. in Theoretical Chemical Physics from the University of Chicago, where he authored scientific programs in C and Fortran using the Cray supercomputer. His company, Aardvark (later acquired by Google), developed statistical machine learning techniques (SVM, NLP, etc.) for search. Today's episode topics include: how to speak to executive leaders to make ROI clear and set realistic expectations, challenges of AI adoption, and what holds leaders back. Are you a consultant, vendor, advisor, or enterprise leader working to catalyze AI adoption? Consider applying to Emerj's AI Catalyst accelerator program. Learn more: emerj.com/catalyst
1/14/202141 minutes, 59 seconds
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AI for Sales Enablement in Pharma - with Derek Choy of Aktana

Today's guest is the great and brilliant Derek Choy, Co-Founder & COO of Aktana. This Silicon-Valley-based startup has raised $65+ million to empower data-driven insights for Life Sciences sales professionals with its AI-driven platform. In this episode, Derek helps us understand how to leverage AI to make salespeople more effective, breaking down sales workflows where AI can help most. These insights could be helpful in any industry. Want to learn more? Here are three ways to discover AI trends in any sector: emerj.com/t3
1/12/202130 minutes, 35 seconds
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Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift

Returning today is Abinash Tripathy, CEO & Founder of Helpshift. The AI-powered support platform has raised $50+ million in venture funding since 2011. It is now installed on more than two billion devices worldwide, serving giants like Microsoft, Xfinity, and Zynga. In this episode, Abinash opens up about: where conversational AI is getting the most fruitful traction, the most natural fits between customers and NLP technology, and where AI investments are trending. Want to discover more NLP use cases? Get Emerj's free PDF Brief: "Unlocking the Business Value of NLP" at emerj.com/nlp1
1/7/202121 minutes, 45 seconds
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The Role of AI for Assembly in Manufacturing (Electronics, Medical Devices, etc.) - with Dr. Abhishek Pani of Bright Machines

Today's guest is the great and brilliant Dr. Abhishek Pani, Sr. Vice President of Product Mgmt at Bright Machines, a Silicon Valley startup founded in 2018. The company has raised $150+ million to bring together flexible factory robots with intelligent software, production data, and machine learning. In today's episode, Dr. Pani shares his valuable perspective on the transforming landscape of AI capabilities in manufacturing and how AI can empower dextrous micro-scale operations. Dr. Pani received his Ph.D. in Operations Research from the University of Maryland, co-founded Adobe's Data Science research awards program, and served as an adjunct faculty member at Stanford University. Want to explore Emerj's full library of AI use cases? Get Emerj Plus: emerj.com/p1
1/5/202127 minutes, 4 seconds
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Internal Conversational Agents in Banking and Financial Services - with Dr. Tanushree Luke of US Bank

Today, the great and brilliant Dr. Tanushree Luke returns. Dr. Luke is Head of AI at US Bank (USA's 5th largest bank). In this episode, we discuss conversational agents as a tool for streamlining access to internal systems for employees and between departments, including efforts underway and promising opportunities. Dr. Luke earned her Ph.D. in Theoretical/Mathematical Physics and MS in Physics and Applied Engineering from George Mason University. Previously she served as the Head of Predictive AI and Machine Learning for Capital One's Conversational AI Platform. Dr. Luke also served as Technical Lead for the Department of Defense/DARPA Network Defense Program and held leadership roles at companies supporting the Department of Homeland Security and the Department of Energy. Want to dive deeper into AI opportunities in Financial Services? Get Emerj's PDF guide: emerj.com/fin1
12/31/202021 minutes, 18 seconds