Winamp Logo
Social Skills Coaching Cover
Social Skills Coaching Profile

Social Skills Coaching

English, Cultural, 1 seasons, 79 episodes, 1 day 14 hours 18 minutes
While everyone wants to make themselves and their lives better, it has been hard to find specific, actionable steps to accomplish that. Until now... Patrick King is a Social Interaction Specialist, in other words, a dating, online dating, image, and communication, and social skills coach based in San Francisco, California. He’s also a #1 Amazon best-selling dating and relationships author with the most popular online dating book on the market and writes frequently on dating, love, sex, and relationships. He focuses on using his emotional intelligence and understanding of human interaction to break down emotional barriers, instill confidence, and equip people with the tools they need for success. No pickup artistry and no gimmicks, simply a thorough mastery of human psychology delivered with a dose of real talk.
Episode Artwork

Anatomy Of A Good Question

Easily listen to Social Skills Coaching in your podcast app of choice at Anatomy of a Good Question00:04:10 A Good Quality Question Is Open-Ended.00:06:11 High-Quality Questions Actively Follow Up.00:08:23 High-Quality Questions Use Paraphrasing.00:09:37 High-Quality Questions Are Balanced With Self-Revelation.00:10:37 Questions You Should Never Ask00:17:53 Chapter SummaryHear it Here -• High-quality questions are targeted, focused on understanding and not judgment, open-ended, and tend to paraphrase and connect to what has already been said. Balance questions with your own self-revelation. Remember what people say and follow up with thoughtful questions that show that you’ve truly heard and processed the message.• Certain questions should always be avoided: those concerning jobs, salaries, financial costs, choices around children, relationship s
28/11/202320 minutes 12 seconds
Episode Artwork

Reciprocal Curiosity

Easily listen to Social Skills Coaching in your podcast app of choice at How to Build Curiosity00:13:49 Assume Nothing 00:16:40 Person, Not Story 00:19:15 You Go First Hear it Here -• Maintain reciprocal curiosity and the mindset that you can always learn something new from others. Be fully present, open-minded, and receptive rather than approaching with bias, judgment, or distraction. Instead of trying to convince others how fascinating you are, find what is fascinating about others. Conversations are co-creations!• Genuinely connect to others by listening deeply, focusing on the person and not their story, and never making judgments or assumptions. Listen to understand, not to respond; listen primarily for emotion, not just fact. One way you can show that you’re willing to really listen to people is self-disclosure.#Conflict #Conversation
21/11/202325 minutes 57 seconds
Episode Artwork

Painting With Words

Easily listen to Social Skills Coaching in your podcast app of choice at it Here - How to Paint the Picture00:02:59 To get a hang of using imagery in conversation, you need to master the use of three tools: 1. Concreteness 2. Simile 3. Metaphor Concreteness is about being embedded in the world, about being real.00:08:02 Rhythm and How to Go with the Flow00:09:28 Parallelism 00:11:42 Repetition 00:12:39 Think about Winston Churchill’s famous “we shall fight them on the beaches” speech00:13:58 Alliteration and Assonance00:15:33 How to Be a Masterful Storyteller • If you want your listeners to really absorb what you say to them, paint them a mental picture. Do this by using vivid and concrete imagery, similes (using like or as), and metaphors to connect abstract ideas with more real-world ones. Use adjectives and interesting details and be a littl
14/11/202330 minutes 25 seconds
Episode Artwork

Becoming Emotionally Intelligent

Easily listen to Social Skills Coaching in your podcast app of choice at The Emotions Wheel and Learning to Label00:04:47 Different versions of the Emotion Wheel00:07:39 1. Anger00:08:46 6. Disgust 00:09:53 7. Fear 00:10:53 8. Happy 00:12:26 9. Sadness00:13:37 10. Surprise00:14:45 11. Bad00:21:36 Step 1: Put a name to the emotion (the Emotion Wheel can help).00:29:31 What Invalidation Looks LikeHear it Here -• Becoming more emotionally intelligent requires understanding of what emotions are, how to read them, how to feel and label our own experiences, and how to validate them in the people around us. We need to develop empathy, social skills, self-awareness, and self-control.• There are universal basic human emotions, but they express themselves in varying degree, variety, and intensity. A tool like the Emot
07/11/202334 minutes 23 seconds
Episode Artwork


Easily listen to Social Skills Coaching in your podcast app of choice at Bestselling author and self-help guru Tim Ferriss 00:04:20 Be Very Aware of Personal Space00:06:42 Stay Present00:09:07 In a now famous 1977 interview Barbara Walters did with Dolly PartonHear it Here -• To create a reality distortion field, you will need to increase eye contact, be aware of your personal space, and stay present and open-minded in conversations. Charismatic, confident people are physically present, without being imposing or threatening, and their eye contact is natural. They do not let judgment, anxiety, or distraction undermine their presence in the moment. The key is to acknowledge people and make them feel important. • The biggest impact you make on people does not come from what you say, but from how you are.#BarbaraWalters #BeVeryAware #BillClinton
31/10/202318 minutes 4 seconds
Episode Artwork

Mastering Style And Tone

Easily listen to Social Skills Coaching in your podcast app of choice at it Here - Get Comfortable with Pausing 00:09:20 The Dangers of “Hedging Language”00:14:35 Upspeak and the Mystery of Tone00:19:37 The Five Types of Communication Tone00:20:55 Type 1: Informative 00:21:20 Type 2: Humorous 00:21:40 Type 3: Respectful 00:22:08 Type 4: Formal 00:22:28 Type 5: Informal 00:31:36 Transitioning to a New Point 00:32:34 Providing More Details on One Point00:33:17 Linking Similar Points Together#CommunicationTone #Conversational #DrKamiAnderson #HedgingLanguage #JamesGorman #Signpost #Signposting #Summarizing #Upspeak #RussellNewton #NewtonMG #EliminateCrutchWordsAndEmptyLanguage #PatrickKing #HowtoSpeakEffectively
24/10/202345 minutes 4 seconds
Episode Artwork

Tips For Instant Rapport

Easily listen to Social Skills Coaching in your podcast app of choice at Similarly, so called Barnum statements, named after famed showman and Hoaxbuster P t.00:05:56 Avoid Emotional Disconnectors and Word Trash00:13:47 Elizabeth Stoke is a professor of social interaction at Lowborough University00:16:13 Researchers at Amsterdam's Vu University 00:16:24 Lead researcher Camille Buickenboom 00:18:41 Jacob Hirsch and Jordan Peterson from the University of Toronto00:19:12 Social psychologist James W. Pennebaker and his colleagues00:29:14 Summary Hear it Here -• Use the principles of cold reading to create quick rapport and “read” nonverbal expressions to gain insight into their personalities. Observe, redirect their attention, collaborate with them, and gather information during back-and-forth conversation. Pay close attention to the details and make constantly
17/10/202333 minutes 42 seconds
Episode Artwork


Easily listen to Social Skills Coaching in your podcast app of choice at The Friendship Formula is a simple framework for building and maintaining strong friendships.00:07:04 The Friendship Formula 00:09:13 Dr. Jack Schaefer, former FBI agent and author of The Like Switch, has a theory that might have the answer.00:19:04 How to Use Schaefer's formula to Your BenefitHear it Here - • Dr. Jack Schafer’s “friendship formula” is as follows: Friendship = Proximity + Frequency + Duration + Intensity. Friendship will develop according to the sum of all these four elements. That means that one element can be relatively weak if another compensates by being extra strong. • Building friendships is about fostering increasing closeness—i.e., proximity. Greater frequency also means a stronger chance of friendship developing. The more frequently you engage with someone
10/10/202326 minutes 55 seconds
Episode Artwork

Argyris' Ladder of Inference: Climb to Better Decisions and Relationships

Easily listen to Social Skills Coaching in your podcast app of choice at In 1974, business professor Chris Argyris created a handy tool00:06:22 How to Use the Ladder in Your Own Life00:16:02 Consider the following speech made by Barack Obama at the 2004 Democratic National Convention00:18:23 George Lakoff is an author and professor of cognitive science and linguistics.Hear it Here - • Poor communication arises as a result of a mismatch of perspectives, approach, or conversational skill. People process information differently, but to avoid misunderstandings, communicate consciously and use the “ladder of inference.” It shows the unique way that people use their experiences to make meaning: observations > selected data > meanings > assumptions > conclusions > beliefs > actions. • Conflict can occur when people are on different rungs. To imp
03/10/202329 minutes 24 seconds
Episode Artwork

Mindful Nonverbal Communication

Easily listen to Social Skills Coaching in your podcast app of choice at Author Nick Morgan describes in his book Power Cues 00:08:34 How to Master Nonverbal Communication00:12:08 Body Language Basics00:14:37 Look for Clusters of Behavior 00:15:26 Don’t Be Afraid to Trust Your Instincts00:16:16 What to Look At00:18:50 The Art of Cold Reading00:19:50 Four Important Cold Reading Principles00:21:36 Redirection00:22:32 Collaboration00:23:19 ConversationHear it Here -• Be mindful of your meta-language and make sure that your verbal and nonverbal signals are aligned. Nonverbal communication can repeat, substitute, complement, or accent our verbal communication. If it doesn’t, we risk sending mixed messages or lowering trust. Pay attention to messages sent using facial expressions, body posture, gestures, eye contact, tou
26/09/202330 minutes 15 seconds
Episode Artwork

Charting Your Progress In Black And White

Easily listen to Social Skills Coaching in your podcast app of choice at Use a Journal and Be Your Own Therapist00:06:50 How to Use AffirmationsHear it Here -• A journal is a powerful self-help tool that slows your thoughts, keeps track of your progress, and helps you uncover patterns as well as develop your values and goals. Use writing prompts to guide self-exploration without judgment.• Recurrent themes will emerge over time, and these can be inverted to create your own affirmations. These become like useful shortcuts to guide and shape your journey to healthier boundaries, better communication, and stronger self-identity.#Affirmations #Journal #Journaling #Meditate #Peoplepleasing #Relationship #SetBoundaries #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourself #SetBoundaries #StopPleasingOthers
19/09/202319 minutes 51 seconds
Episode Artwork

The Foundation Of Empathy Is Perspective

Easily listen to Social Skills Coaching in your podcast app of choice at it Here -• Empathy is the ability to share someone else’s feelings or experiences by imagining what it would be like to be in that person’s situation, and being able to occupy their perceptual position/perspective. In NLP’s “perceptual positions” exercise, first position is your own point of view, second position is another person’s, and third position concerns the view of you both from a third, neutral observer perspective. • By switching between these positions, you gain more insight, understanding, and empathy, and find solutions to problems. No position is best, but wisdom comes from being able to skillfully shift between all three. • Perspective-taking is an act of social imagination where you temporarily set aside your own frame of reference and entertain another, possibly very different one.
12/09/202346 minutes 7 seconds
Episode Artwork

Breaking The Illusory Bonds Of Codependency

Easily listen to Social Skills Coaching in your podcast app of choice at You’ll Know That Codependency Is Part Of Your Need To People-Please If:00:05:00 Make Yourself Your New Rescue Project00:08:42 Gradually Separate Yourself.00:09:23 Become Curious Where Your Bad Feelings Come From.00:10:54 Stop Making Excuses.00:12:30 Use A Journal to discover the roots of your behavior.Hear it Here -• People-pleasers can sometimes fall into codependent relationships, where one person is reliant on another, whether that’s physically, emotionally, mentally, or even spiritually. These toxic dynamics can only be broken when the person is able to re-prioritize themselves as their own “rescue project” and rewrite the core belief that they are only good people if they are needed. This requires understanding the roots of behavior and refusing to make excuses anymore.</p
05/09/202314 minutes 47 seconds
Episode Artwork

Goal-Oriented Communication

Easily listen to Social Skills Coaching in your podcast app of choice at In Aristotle's time, Oration was an honored art and tradition00:04:00 Ethos00:06:26 Pathos00:12:25 Cairos 00:20:29 Workplace Communication Etiquette00:32:16 The Seven C's of Effective Workplace Communication00:38:16 SummaryHear it Here -• Persuasion is about trying to change or influence someone’s mind, and it rests on knowing what that person’s values, perspectives, and needs are so you can address them directly. • According to Aristotle, the four main modes of persuasion are ethos (appeal to authority), pathos (appeal to emotion), logos (appeal to reason), and kairos (making an argument at the right time and place). Good oration and rhetoric are not about which mode fits you or your message best, but knowing how to put your message in a form that the audience is mos
29/08/202341 minutes 14 seconds
Episode Artwork

Cultivating Conversational Intelligence

Easily listen to Social Skills Coaching in your podcast app of choice at As Stephen Covey says, seek first to understand, then to be understood.00:10:38 The Four Types of Empathic Responses00:16:15 What Do You Do When Things Go Right?00:28:54 Shift responses versus Support ResponsesHear it Here -• Emotional intelligence is also something we do rather than something we are. Thankfully, it can be learned. • Empathic listening is total, genuine attention to the other person and the message they are trying to convey. Set aside your own ego and perspective and become genuinely curious about someone else’s world, listening to understand rather than to respond. Be curious and receptive rather than reactive, “listening” to verbal and nonverbal signals. • To respond empathically, acknowledge their courage, ask questions to clarify their message, convey that
22/08/202346 minutes 4 seconds
Episode Artwork

The Art Of Compassion...REAL Compassion

Easily listen to Social Skills Coaching in your podcast app of choice at Pleasing others becomes a transaction or a deal 00:02:44 Mindfulness Meditation for People-Pleasers 00:06:09 1. Sit somewhere comfortably, slow your breathing, and relax. 00:06:16 2. If worries, concerns, and anxious thoughts pop up, say hello to them but set them aside. 00:06:26 3. Focus calmly on your breathing 00:06:37 4. When distracting thoughts pop up again, set them aside again and come back to your breath.00:09:02 Loving-Kindness Meditation for People-PleasersHear it Here -• Kindness and compassion are wonderful if they are genuine. People-pleasers need to learn to develop the skill of genuine kindness rather than acting out of fear, obligation, or a sense of transaction. Mindfulness and loving-kindness practice are two ways to help rescue genuine compassion fro
15/08/202314 minutes 53 seconds
Episode Artwork

As If It Wasn’t Hard Enough…

Easily listen to Social Skills Coaching in your podcast app of choice at The COIN Framework 00:03:59 In Carroll’s book, The Feedback Imperative: How to Give Feedback to Speed Up Your Team's Success00:16:56 How to Say No 00:26:48 Technique 1: The Agreement Frame 00:37:41 Technique 2: VOMP 00:42:13 Technique 3: Nonviolent Communication00:53:53 The Six-Step ApologyHear it Here -• The goal during conflict is to increase positive feelings for everyone involved. One way to do this is with Carroll’s COIN framework—context, observations, impact, and next (follow-up actions). Use plenty of “I” statements, pause often, and be as clear and direct as possible. When giving feedback, focus on what can be done in the future rather than what has already been done.• There are many ways to navigate communication wh
08/08/20231 hour 10 minutes 39 seconds
Episode Artwork

Plugging Into The Energy Source Of Self-Validation

Easily listen to Social Skills Coaching in your podcast app of choice at Step 1: Be Aware of What You Feel 00:09:47 Step 2: Normalize 00:11:52 Step 3: Tell the Truth Hear it Here -• When we engage in people-pleasing, we are trying to extract validation, approval, and liking from other people. However, self-validation is the ability to provide all these things for ourselves.• We create self-validation when we acknowledge and accept how we feel without judgment, normalize that feeling, then speak the truth about it.#Boundary #Normalize #Peoplepleasing #Selfvalidation #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourself #SetBoundaries #StopPleasingOthers
27/06/202318 minutes 3 seconds
Episode Artwork

Abraham Lincoln And His Team Of Rivals

Easily listen to The Science of Self in your podcast app of choice at• Lincoln’s genius traits included intellectual honesty, morality, non-conventionality, and soft skills such as empathy and communication.• Lincoln had little formal education and had an ordinary background, but was someone who possessed all the skills we associate with genius. He was most talented, perhaps, at working with the genius of others.• After he was elected president, Lincoln surprised everyone by appointing his “team of rivals” consisting of the men he had beaten in the election, and who often disagreed with him. But with this team, he was able to achieve the enormous accomplishments he is still known for today.• Like Darwin, Lincoln understood that success and learning come from challenge and the courage to consider alternate and conflicting viewpoints. Lincoln’s cabinet als
22/06/202323 minutes 52 seconds
Episode Artwork

3 Types of Validation: How to Understand and Respond

Easily listen to Social Skills Coaching in your podcast app of choice at Broadly speaking, there are three types of validation: 00:01:44 1. Emotional Validation 00:03:52 2. Behavioral Validation 00:05:49 3. Cognitive Validation 00:10:02 In Listening to Conflict, author Eric Van Slyke outlines six listening levels.00:14:37 To be a good listener, try to remember H-U-R: •Hearing the Message •Understanding the message •Responding to the messageHear it Here -• Validation is the process of genuinely hearing, seeing, and witnessing another person’s lived reality and allowing it to be what it is. It’s crucial in good communication. Validation is not agreement or reinforcement but recognizing emotions for what they are. It can be emotional, behavioral, or cognitive—or all three. • Good listening is th
20/06/202330 minutes 38 seconds
Episode Artwork

Interrogation (Sort Of)

Easily listen to Social Skills Coaching in your podcast app of choice at Technique 1: Playing It Cool00:07:02 Technique 2: Pulling A Columbo 00:07:29 The technique is pretty straightforward: 1. Get People Talking Freely And Carelessly 2. Slip In A Question When Their Guard Is Down 3. Show No Indication Of What’s Happened 00:11:20 •Avoid Confrontation 00:11:36 •Don’t Make A Big Show Of Listening. 00:11:53 •Play Dumb. 00:12:14 •If In Doubt, Ask People To Repeat Themselves.00:12:53 Technique 3: False Replay00:17:00 Technique 4: Leading Questions00:24:19 Technique 5: Be Provocative00:29:18 Technique 6: Gauge Response, Not AnswersHear it Here -• To take our information extraction to the next level, we can use lighter, more relaxed versions of the interr
13/06/202339 minutes 16 seconds
Episode Artwork

How To Drop The People-Pleaser’s Worst Habit

Easily listen to Social Skills Coaching in your podcast app of choice at Tip 1: Just Keep Quiet Really.00:05:49 Tip 2: Show Your Compassion And Kindness ... Just In A Different Way 00:07:00 Tip 3: Train A Different Automatic Response 00:08:07 Tip 4: Change Apology Into Gratitude 00:09:12 Tip 5: Speak Plainly 00:10:45 Tip 6: Reframe Your Idea Of Politeness 00:12:27 Tip 7: Imperfect Is Not Wrong 00:13:34 Tip 8: Discern What Is In Your Zone Of Control Hear it Here -• People-pleasers often engage in self-sabotaging behavior: over-apologizing. This happens for many reasons, most commonly low self-esteem, the desire to please others, awkwardness and discomfort, conflict avoidance, anxiety, and perfectionism.• To overcome over-apologizing, try to practice simply staying silent or expressing concern and compassion in different ways. You could also
06/06/202319 minutes 33 seconds
Episode Artwork

EQ Vs. IQ: Which Is More Important For Success?

Easily listen to Social Skills Coaching in your podcast app of choice at According to Psychology Today, emotional intelligence (EI) is “the ability to identify and manage one’s own emotions as well as the emotions of others."00:04:02 Cultivating Emotional Awareness00:08:01 Harnessing Those Pesky Emotions 00:13:09 Emotional Management 00:16:15 Validation As Connection 00:17:47 What Validation ISN’T Hear it Here -• There is no communication without emotions. That means that conversational intelligence is emotional intelligence. EQ is a mix of three skills: awareness of emotions, harnessing emotions, and managing emotions. • If we are emotionally aware, we are able to identify what we are feeling in a conversation as well as observe and comprehend what another person is feeling—even if it’s wildly different from our own experience. We are also then in a positi
30/05/202328 minutes 19 seconds
Episode Artwork

Cold Reading: A Look Behind The Curtain

Easily listen to Social Skills Coaching in your podcast app of choice at Technique One Shotgun Statements00:09:09 Technique Two Barnum Statements00:11:45 Technique Three ignoring the misses00:14:38 Technique Four passing off failures as successes00:17:11 Technique Five Keeping It VagueHear it Here -• We can improve our information extraction skills by following some of the techniques used by fake psychics when they do “cold reading.”• General principles for cold reading include being subtle, open-ended, and allowing the other person to guide you—without them realizing that you are not doing anything magical but merely working with the information that they provide.• Shotgun statements are random statements made in order to see what response you get so you can follow it up on what sticks.• Barnum statements are tho
23/05/202335 minutes 55 seconds
Episode Artwork

How To Be Assertive AND Empathic

Easily listen to Social Skills Coaching in your podcast app of choice at Psychologist Craig Malkin's book Rethinking Narcissism00:10:59 The Soft Startup 00:13:19 The Empathic Communication Toolkit for Handling Conflict 00:20:47 Use techniques like the Positive no or the Soft Startup• To be both assertive and empathic, use techniques like the “positive no” or the “soft startup” when setting a boundary. • When managing conflicts or difficult communication, remember to use open-ended questions; focus on strengths; let the other person lead; normalize rather than pathologize; and use open, conciliatory body language to show that you are on the same side. #Communicating #Communication #Conciliatory #ConversationalTools #CraigMalkins #DifficultConversation #EmpathicAssertion #EmpathicCommunicationToolkit #EmpathicStruggle #Empathy #ExpressEmpathy #Gottman #J
16/05/202322 minutes 31 seconds
Episode Artwork

Tools Of The Charming

Easily listen to Social Skills Coaching in your podcast app of choice at Talk WITH people and not TO them.00:03:07 Dr. Karl Albrecht in Psychology Today00:15:53 Sustain Conversations with Conversational Threading and Useful Acronyms 00:22:50 Useful Conversational Acronyms The acronym HPM 00:25:17 Another useful acronym is EDRHear it Here -• Having charm and charisma is not about you. It’s about the other person and making them feel heard, liked, and supported.• Dr. Albrecht explains that conversations contain three elements: declaratives, questions, and qualifiers. The rule of three tells us that we should not have three declarative statements in a row and should instead mix it up with a question or a qualifier. • It’s not really about the content of what you say but the emotional implications and the energy in how you say i
09/05/202331 minutes 10 seconds
Episode Artwork

Look Into My Eyes

Easily listen to Social Skills Coaching in your podcast app of choice at it Here - From Patrick King's book how to Extract Info, Secrets and Truth, let's take a look at the importance of eye contact and then spend some time discussing active listening.00:03:34 Effects of Eye Contact and Social Status on the Perception of a Job Applicant in an Employment Interviewing Situation00:03:56 Accurate Intelligence Assessments in Social Interactions, Mediators and Gender Effects00:05:34 A 2016 Japanese study by Kajimura and Nomura titled When We Cannot Speak eye Contact Disrupts Resources Available to Cognitive Control Processes During Verb Generation00:06:22 Helping Children Think Gaze Aversion and Teaching by Phelps and Doherty Snedden, researchers found that kids told to look away while thinking and solving problems showed a 20% increase in performance.00:07:51 Eye Cont
02/05/202332 minutes 42 seconds
Episode Artwork

Don’t Take Your Inner Critic’s Word For It

Hear it Here -• People-pleasing behavior can stem from a harsh inner critic, who is the one telling us that we are not worth anything unless we serve others, or that we do not deserve to have our needs met or boundaries respected.• We can push against our inner critic by becoming aware of its voice and honestly answering some questions, such as: is the choice I’m making ultimately for me or for someone else? Is this voice in my head serving my interests or working against me? The inner critic, however, is there for a reason, and we can ask what that reason is. Seek to understand what that function is, then consciously choose to meet that need in a healthier way.#InnerCritic #NegativeCoreBeliefs #Peoplepleasers #Peoplepleasing #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourself #SetBoundaries #&amp;StopPleasingOthers
25/04/202314 minutes 50 seconds
Episode Artwork

The Power Of Empathic Statements

Easily listen to Social Skills Coaching in your podcast app of choice at What to Say, What Not to Say 00:03:34 Avoid Diminishing 00:05:00 Avoid Dismissing 00:06:14 Avoid Leading Questions 00:07:11 Avoid Advice or Personal Anecdotes 00:09:31 Acknowledge Their Courage 00:09:56 Ask Empathic Questions 00:10:48 Compliment Their Character 00:11:55 Show You Care 00:12:34 An Empathic Statement Formula 00:18:18 Nonviolent Communication/NVC 00:20:48 To use NVC, we must always remember to: 00:23:40 Feelings 00:26:19 Needs00:29:49 Requests 00:34:15 When the Shoe Is on the Other Foot 00:38:43 Let's take a moment to summarize • In empathic communication, we should always seek to understand first and to create connection. Empathic statements can help, but avoid deflecting, diminishing, dismissing, domin
18/04/202340 minutes 50 seconds
Episode Artwork

Expressing Without Speaking

00:05:40 Posture and Body Orientation 00:09:33 Eye Contact 00:10:54 A study led by Dr. Arthur Aron00:11:53 The Power of Eye Contact by psychologist Michael Ellsberg00:13:03 Kara Ronin’s “triangle technique” 00:13:41 Paralinguistics 00:15:08 The Four Ps of Voice 00:17:37 How to Improve Your Vocal Variety • When reading someone’s body language, pay attention to microexpressions, their overall posture and orientation in space, as well as their degree of eye contact. Paralinguistics refers to information carried in the tone, pace, pitch, etc. of the voice. • Think in terms of overall openness or closedness, but remember that no single detail is decisive and conclusive and that observations should always be compared against a baseline.#Communication #ConfidentSpeaker #DrArthurAron #EyeContact #InvoluntaryFacialExpression #MichaelEllsberg #NonverbalVocalCommunication #Paralinguistics #TriangleTechnique #VerbalCommunicat
11/04/202324 minutes 43 seconds
Episode Artwork

A Mechanism For Learning To Trust;ref=acx_bty_BK_ACX0_258377_pd_us00:02:54 “Stimulus Generalization as A Mechanism for Learning to Trust” by Oriel Feldman Hall00:03:23 “Trust in Close Relationships” by Rempel, Holmes, and Zanna 00:03:56 More Is Better 00:08:59 “Attitudinal Effects of Mere Exposure,” researcher Robert Zajonc 00:09:43 Credibility 00:10:50 Gass and Seiter in their book Persuasion, Social Influence, and Compliance Gaining sought to study credibility.• Trust has been shown to work in a linear fashion. The more you see someone, the more you trust them, regardless of interaction or depth. This is known as the propinquity effect and can be used to your advantage in making people feel psychologically comfortable with sharing more with you.• Credibility is a notch above trust; Trust is about people feeling that they can believe you, and credibility is where people als
04/04/202317 minutes 4 seconds
Episode Artwork

Speak Loud, Speak Clear, And Speak From The Heart

Hear it Here - Feelings Are Never Right or Wrong 00:05:26 People Are Responsible for Their Own Feelings 00:07:30 Understand What the Goal of Communication Is 00:09:18 Applying Self-Knowledge and Asking for What You Want • Assertive communication is not about force or coercion (aggressive) or pandering and submission (passive-aggressive) but about speaking confidently from the heart. To achieve mature, healthy communication, remember that feelings are never right or wrong, but it matters what we do with those feelings.• Other people are responsible for their feelings, and ultimately, the goal of communication is not to control others but to connect with them and get our mutual needs met. Finally, an important skill is to ask for what you need from a position of self-knowledge.#AggressiveCommunication #Assertive #Communication #CommunicationSkills #GoodConversation #AssertiveCommunication #NegativeEmot
29/03/202316 minutes 7 seconds
Episode Artwork


00:03:07 Can I just observe without judgment or evaluation?00:07:41 Brian Grazer is the author of the bestseller A Curious Mind: The Secret to a Bigger Life.00:10:39 Type 1: Diversive Curiosity This refers to being attracted to novelty.00:11:03 Type 2: Epistemic Curiosity Epistemology is the philosophical branch of inquiry related to the theory of knowledge itself.00:11:51 Type 3: Empathic Curiosity The type we are interested in here.00:14:16 Keep the Spark of Curiosity Alive 00:17:25 Resist Superficiality 00:20:47 No Such Thing as Boring 00:21:26 Artist and composer John Cage gives this advice: “If something is boring after two minutes, try it for four.00:23:51 Random Acts of Kindness • Avoid psychologizing. When we interpret people’s experiences, we are no longer fully listening to them. • Empathy is impossible without curiosity. Curiosity is about more than asking questions—it’s about having a sincere desire to
21/03/202339 minutes 24 seconds
Episode Artwork

The Rapport Game: Five Ways To Build Rapport

Hear it Here - Mirroring and Matching 00:03:03 In the 1970s, Richard Bandler and John Grinder introduced NLP00:05:24 Way 1: Match and Mirror External Communication Cues 00:07:31 Way 2: Match and Mirror Voice and Language 00:12:16 Way 3: Match and Mirror Internal Communication Cues 00:16:56 Way 4: Match on Content 00:18:38 Way 5: Chunking • Good conversation is firstly about the degree of concordance, harmony, and synchronicity between you and the person you’re talking to, i.e., rapport. • We can increase rapport by mirroring and matching both nonverbal and verbal expression. This can be done with internal and external cues, voice and language, content, and chunking style (i.e., up or down).#Chunking #Communication #EffortlessRapport #EmotionalContent #FacialExpression #JohnGrinder #NeuroLinguisticProgrammingNLP #NonverbalCommunication #RichardBandler #VerbalCommunication #
14/03/202322 minutes 29 seconds
Episode Artwork

Putting Your Questions Into Context

Hear it Here - Elicitation Practice If none of the above work, that’s where the practice of elicitation comes in.00:08:15 Ellen Naylor in her 2016 book Win/Loss Analysis wrote about six specific elicitation techniques to get people talking.00:08:27 Recognition Practice Human beings are social animals.00:10:56 Complaining Technique This technique works with something else fundamental to human beings: how much we love to complain!00:15:45 Naïveté Technique In the same vein as the above, many people can’t help speaking up when they believe that someone is not wrong exactly, but merely trying to understand, and it’s their job to clear things up for them.00:17:57 Shift The Window This technique is a little more dramatic than the others, and may take a bit more practice, or otherwise being more familiar with the person in question.00:21:42 Silence Practice This last technique may not seem like the others,
07/03/202328 minutes 30 seconds
Episode Artwork

Fake It till You Make It

Hear it Here - In 2019, Matthew Berry and Steven Brown did research on the vocal tones 00:06:14 Jo Emerson is a confidence coach 00:07:10 Watch Your Body Language 00:08:33 Maintain Comfortable Eye Contact 00:09:26 Dress the Part 00:10:38 Develop Your Personal Sense of Poise • Assertiveness is something you can fake till you make! Be mindful of your body language (stand tall and take up space), maintain comfortable eye contact, fine-tune your personal sense of style (whatever that is), and practice the habits of a poised, composed person (such as gracefully accepting compliments).#EyeContact #GenuineConfidence #JoEmerson #MatthewBerry #KarenPine #StevenBrown #BeingAssertive—OrAtLeastHowToFakeItTillYouMakeIt #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourselfPhoto by Vlada-Karpovich and Pexels
28/02/202313 minutes 6 seconds
Episode Artwork

Be Still And Reflect

Hear it Here - Psychologist Dr. Ann Vertel uses reflective listening in her practice00:04:35 How to Master Reflective Listening 00:13:48 Psychologizing—A Peculiar Kind of Invalidation • When we listen empathicall
21/02/202320 minutes 29 seconds
Episode Artwork

Psychological Barriers To Communication

Hear it Here - “But I thought you meant X!”00:07:00 Preconceived Attitudes.00:12:34 Judgment and Premature Evaluation.00:15:11 Other Bad Communication Habits to Avoid.00:17:12 Constantly Interrupting.00:19:10 Using Qualifiers.00:20:22 Equating Your Experiences.00:20:27 “I know exactly how you feel!"00:22:24 Waiting Instead of Listening.00:23:14 Fluff and Filler Words.Barriers to good conversation include assumptions, strong negative emotions like anger and aggression (which inspire defensiveness), preconceived ideas and prejudice, fear, inflexibility and a need to control, premature evaluation and judgment, and other negative conversational habits like interrupting or one-upping. #AmazingCommunicationSkills #BadCommunicationHabits #BadConversationalist #BadHabit #CommonHabitualConversationalTraps #Communication #CommunicationBreakdown #CommunicationHabits #Communication
14/02/202326 minutes 48 seconds
Episode Artwork

Asked And Analyzed

Hear it Here -;ref=acx_bty_BK_ACX0_258377_pd_usAsking questions is an active way to deliberately elicit information from a person, but they need to be targeted and not too obvious. A few seemingly casual hypothetical questions can reveal a person’s deeper values, perspectives, and goals, for example asking what their favorite movie is, what they would save from a fire, or what animal they see themselves as.#Answer #Answering #DustinWood #Questions #Rorschach #AskedAndAnalyzed #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoachingPhoto Courtesy of Leeloo-Thefirst and Pexels
07/02/202323 minutes
Episode Artwork

Everyone Needs Boundaries...Including You!

Hear it Here -• Everyone has a right to have boundaries. Try to reframe how you think of boundaries—they are there to protect and prioritize what’s important, and not shut someone out or offend them. Trust your own feelings and judgments instead of avoiding them.• State your boundary and don’t overexplain or ask permission. Then, if a boundary is violated, follow up with appropriate action. A big part of healthy boundaries is respecting other people’s boundaries, too.Show notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #Assert #Boundary #Boundarysetting #Communicate #Peoplepleasers #Peoplepleasing #EveryoneNeedsBoundaries...IncludingYou! #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching
31/01/202317 minutes 32 seconds
Episode Artwork

The Basics Are Not So Basic

• The best mindset to adopt in order to become a better communicator is the one that will best allow you to connect, meet your needs, solve problems, and express yourself. • Begin by asking yourself what your default communication style is: aggressive, passive-aggressive, or manipulative. None of these styles actually achieves the ultimate goal of communication, however. • The way you communicate is a choice. Assertive communication is the ability to express needs, wants, thoughts, and feelings directly without disrespecting or controlling others. Mature conversationalists are self-controlled, balanced, relaxed, open, and respectful.• Communicating well is simple and easy, but we need to remove the formidable psychological barriers that stand in the way. With awareness, we can remove them and improve our communication skills.#AggressiveCommunicator #Assertive #AssertiveCommunicator #Communication #CommunicationStyle #Communicator #Ma
24/01/202320 minutes 10 seconds
Episode Artwork

The Human Body Is A Whole—Read It That Way

• Body language signals cannot be interpreted in isolation. Rather, first seek a baseline of behavior to help interpret a particular new observation – a baseline helps you identify incongruent behavior and spot a deception. • Look for mirroring, pay attention to overall energy, and remember that body language is dynamic, so you need to gather as much data as possible. Then consider this data in context of history and the current environment. • The voice is a part of the human body and speed, timbre, volume, pitch, and degree of control can signify emotional state. The body is a whole, with verbal and nonverbal mingling together. • Reading “message clusters” helps us organize isolated observations, and note whether they are aggressive, romantic, assertive, deceptive ad so on, in aggregate. #Aggression #Assertive #Clusters #Context #Deceit #Deceptive #DondersInstitute #HumanBody #Nonverbal #PaulEkman #PNAS #Pouw #Submissive #TheHumanBo
17/01/202329 minutes 34 seconds
Episode Artwork

The Body Can Listen, Too

• Use mirroring, paraphrasing, or reflecting to show active listening. • Body language can be empathic too, and when your body mirrors another person’s, this is a way to show physical “active listening” of the body.• To show that your body is listening, face the person, make comfortable eye contact, and seek to concur with “yeses” or head nods. Then mirror their words, voice, posture, or other idiosyncrasies. • When mirroring, be mindful of the gender or cultural context, and only reflect what is positive. Avoid mirroring strong negative emotions (panic, anger, depression) and instead model a sense of calm by slowing down and taking a deep breath; the other person may then mirror you. Show notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics atäsMoberg #Em
11/01/202317 minutes 34 seconds
Episode Artwork

Six Different Ways To Say NO

One of the most useful tools in the people-pleaser’s survival kit is the ability to say NO. There are at least six different kinds of no to learn and practice: the direct no, the reasoned no, the reflecting no, the rain check no, the enquiring no, and the broken record no. Each can be used in different circumstances, according to the boundary you need to set. Whichever form you use, you’ll need to challenge your assumptions and beliefs about saying no and communicate clearly and confidently.Show notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #EmotionalAppeal #EmotionalResponse #HealthyRelationship #PoliteRefusal #TrevorPowell #SixDifferentWaysToSayNO #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching
03/01/202313 minutes 24 seconds
Episode Artwork

Body Talk

• Ex-FBI agent Joe Navarro has some tips for reading body language, and they come from an understanding that body language is inbuilt, automatic and ancient, and based on fight, flight or freeze response in humans. For examples, “pacifying behaviors” like covering the neck can indicate the person is trying to manage stress.• Note how the body is occupying space, and whether it is generally closed or open. Posture and gesture can tell you about whether a person is assertive, aggressive, uncertain or fearful. Bodies expand when they are comfortable, happy, or dominant. They contract when unhappy, fearful, or threatened.#ArmsAkimbo #AutomaticResponses #BasicGestures #BouncyLegs #FacialExpressions #JoeNavarro #Navarro #NegativeEmotions #NervousTension #NonverbalCommunication #NonverbalSignals #Pacifying #PeopleSkills #PrefrontalCortex #Ventilating #BodyTalk #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #ImproveYourPeopleSkill
27/12/202219 minutes 38 seconds
Episode Artwork

Don’t Just Listen Actively, Listen Empathically

• To listen effectively and empathically, we need to let our egos take a back seat so the other person can lead. If we are sensitive, alert, and respectful, we can listen without an agenda. • Listen with maximum attention without getting distracted by anything other than the perspective being shared with you in that very moment. • Seek to understand, not to judge, appraise, or evaluate—in fact, your opinion is irrelevant! Only your presence and awareness are necessary. Have radical acceptance for what is simply because it is. • Maintain deep curiosity. Ask questions that create space in which the other person can expand. This sends the message, “You are important. How you are feeling has value. I am listening because what you are going through is worthy of attention and worth knowing more about.”Show notes and/or episode transcripts are available at more or get
20/12/202222 minutes 19 seconds
Episode Artwork

Conflict Avoidance Is Actually A High-Risk Strategy

• People-pleasers can be conflict avoidant, but this is actually a high-risk strategy, and you may gather resentments only to explode later (“gunnysacking”). Instead, use “and” instead of “but” in conversations, or try the “Five Whys” technique to get to the heart of what you’re really avoiding.Show notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #Gunnysacking #Peoplepleasers #Peoplepleasing #PeopleSkills #Reparenting #ConflictAvoidanceIsActuallyAHigh-RiskStrategy #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching
13/12/202216 minutes 44 seconds
Episode Artwork

Look At My Face

• It’s possible to extract loads of useful information from people merely by using the power of observation. • First, observe the face, tiny, quick and involuntary movements of the face can “leak” a person’s true emotions – there are six universal ones: anger, fear, surprise, disgust, happiness. Look for microexpressions that contradict what is said verbally. #Ekman #Macroexpressions #Microexpressions #Observing #PaulEkman #LookAtMyFace #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoExtractInfo #Secrets #andTruth
06/12/202215 minutes 46 seconds
Episode Artwork

Accounting For Bias, Prejudice, Ego, And Perspective

• Your perspective on life is what makes you unique, but it can also be a source of isolation, misunderstanding, and conflict. • A pre-conceived notion about who another person is may be the single biggest obstacle on the path to genuine empathy for them. Getting rid of bias is about more than guarding against sexism or racism and more about consciously choosing to remember that all people are united in their shared humanity. • Prejudice is pre-judging what another’s experience is and what it means. Stereotypes and categories undermine authentic connections with others. Bias is a filter through which all the information we receive about that person is distorted. Being empathic is not just about being kind. It’s about clear, accurate perception and genuine comprehension of another worldview.• To tackle your own prejudice, first acknowledge that you do have it! Consciously choose to expose yourself to the unfamiliar and challenge yourself to
29/11/202243 minutes 6 seconds
Episode Artwork

“Fawning”—A Response to Trauma

In the face of trauma and conflict, some people respond with anger, some respond by fleeing . . . and some, like Person A, respond with a flood of appeasing, soothing, and conciliatory behavior. “Fight or flight” is an option for some people, but for those with a history of trauma, another option when faced with threat is to go into fawning mode and try to make it all better.Picture an animal defensively rolling onto its back, trying to appear as meek and agreeable as possible so that it’s spared by a powerful predator. Fawning is an attempt to fly under the radar rather than engage in conflict. It’s a way of deflecting attention.In a crisis or disagreement, is your first instinct to soothe, calm, or please others?Do you do anything to avoid conflict—even if that means ignoring your own needs?In a stressful interaction, is your focus on other people’s emotions?Fawning behavior is actually a kind of trauma
22/11/202213 minutes 25 seconds
Episode Artwork

Analyze Thyself: The ABC Method And Thought Journals

• To rewrite our negative thought patterns, We can't solve problems by using the same kind of thinking we used when we created them.”• We can use the ABCDE acronym (activating event, belief, consequence, disputation, and new event) and explore the stories we’re telling in a thought journal. We can decide whether a new alternative is a good one according to its accuracy, helpfulness, and congruence with our values. • Once you’ve identified your current thoughts, ask if there’s a different way to think about things, and how you can bring that idea to life with concrete action. Seek out evidence for a new belief, practice self-compassion, and go into learning mode, asking questions instead of making statements. • Negativity can be relieved by shifting perspectives and creating psychological distance. Remember that pessimism, negativity, and gloomy nihilism are all coping mechanisms and once served a purpose. But right now, we can choose to cop
15/11/20221 hour 1 minute 7 seconds
Episode Artwork

How To Discover And Flex Your Empathy Muscles

• Reading literature may actually make you a more empathic human being. It can reduce bias and prejudice and literally change your brain physiology. The key is in the ability to switch perspectives.• Choose literary fiction, preferably written in first person. Try authors who are different from yourself, or books about characters that are unlike yourself.• Read actively and engage with the story. Pause to ask questions to investigate the character’s point of view, switching perspectives and exploring motivations and desires. Ask yourself, “What does the human experience feel like for this specific human? Why?” Instead of asking how you would feel in their shoes, ask how they feel in their shoes. However, be discerning about what kind of perspectives you delve into!• Another way to build empathy is to create “emotional literacy.” Emotional literacy is the ability to identify and verbalize complex emotions. It is an act of self-awareness. Wit
08/11/202248 minutes 19 seconds
Episode Artwork

Are You Generous? Or Just Afraid Of Rejection?

• Over-giving stemming from fear of rejection is not genuine generosity. Break the cycle by changing the core belief: “I cannot survive rejection.” Instead, court rejection deliberately and teach yourself that it doesn’t define you. Challenge your narratives with self-compassion, and focus on process, not outcome.Show notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #ImproveYourPeopleSkills
01/11/202218 minutes 11 seconds
Episode Artwork

Reframe Your Internal Dialogue And Take Control Of Your Self-Talk

• How you think creates your life; negativity poisons everything in your world. • Changing negativity requires a degree of metacognition (thinking about thinking) and a leap of faith to do something that hasn’t been done before. Anyone can change their thought patterns; it requires only honest awareness and a willingness to take conscious and inspired action.• Our mental shortcuts, assumptions, biases, and stereotypes are great at saving time and effort, but are not one hundred percent accurate one hundred percent of the time. The “all-or-nothing” disease is when we overextrapolate from one experience to other experiences we haven’t had; we are making an error.• Words have power, and our speech reflects our thought patterns. “Out of power” language is passive, self-victimizing, doubtful, angry, unconfident, fearful, excuse-making, or pessimistic, and can create a self-fulfilling prophesy. • Become aware of your internal ve
25/10/202250 minutes 5 seconds
Episode Artwork

Understanding Empathy And Why We Need It

• Empathy is about the ability to take another person’s perspective. It is similar to “theory of mind,” which is the human capacity to understand another person’s state of mind and comprehend that it is totally different from our own. Empathy is not only theory of mind but “theory of heart”—to feel other people’s emotions—and it’s hardwired into our brains and bodies.• Empathy is not about any particular situation, but about a unique individual’s perspective on that situation.• Though it is an innate human ability, it is in decline. We need to consciously cultivate and develop empathy. • There are three kinds of empathy: Cognitive empathy is empathy based on knowing or understanding what someone else is going through, on an intellectual level.• Emotional empathy is the ability to actually share and take some part in the emotional experience of another person.• With compassionate empathy, we put our feelin
18/10/202232 minutes 19 seconds
Episode Artwork

The Need To Be Liked

• People-pleasing is a complex learned behavior, but it can be understood and changed. One of the most common underlying causes is the need to be liked.• We can counter this mindset by remembering we are like inkblots (i.e., what people see is about them, not about you) and understanding that your worth does not come from other people’s approval.• When you untangle yourself from other people’s opinions and judgments, you free yourself to ask what YOU want, what you care about, and what you value. The “separation of tasks” exercise helps you to tease apart your responsibilities from other peoples’—their feelings are not your business.Show notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #PeoplePleaser #RogerCovin #TheNeedToBeLiked #RussellNewton #NewtonMG #PatrickK
11/10/202218 minutes 14 seconds
Episode Artwork

Nine Types Of Active Listening Responses

• To this end, we come to the concept of active listening. It’s a way to participate in conversations while being on the receiving end. Most might think that receiving simply means sitting quietly, but that’s a huge mistake. There are nine types of active listening responses we cover, to be used when trying to connect deeply with someone: comprehending, retaining, responding, restating, reflecting, summarizing, labeling emotions, probing with leading questions, and silence.• Oversharing may seem like something to avoid, but there is plenty of research to suggest that honestly opening up to others actually makes them like and trust us more. You’ll distinguish yourself from the automatic stereotypes by giving specific details about yourself, and make your life seem more interesting and compelling.• We can divulge both by revealing additional information or by confessing to how we feel, sharing a story or revealing something unexpected about ourselves. People b
04/10/202255 minutes 9 seconds
Episode Artwork

Subtly Charismatic: Humor And Misdirection

• One quick technique is misdirection, where a statement has two parts: the first is expected and ordinary, the second contradicts it with unexpected and comedic results. Sarcasm can be powerful but is best when directed at yourself and used with those you are more familiar with. Ironic humor is similar to sarcasm, but more focused on the observation of the contrast between the expected and the actual.• The world of improv has a lot to teach us about good conversational chemistry. One improv rule is not to hold on to any outcome too tightly, and be ready to follow the emerging flow of the conversation.• Another rule is to rely on quick connections to make sure you always have something to say. This can be practiced by free associating one, two, or five words. Good improv is about having faith in the conversation’s direction, and your ability to be okay with where it goes.• The 1:1:1 method of storytelling is a mini story technique that reli
27/09/20221 hour 4 minutes 17 seconds
Episode Artwork

Boost Your CQ (Conversational Intelligence)

• Being charming is about developing social awareness and conversational intelligence. Much of this depends on empathy, and being able to step outside your own reality bubble and honestly see your own blind spots in conversations.• Try not to ever assume that other people think, feel or believe as you do, or that their conversation experience is the same as yours. “Double click” on what they share with you and be genuinely curious and open minded, rather than making assumptions and guesses.• Contrary to the conventional advice about small talk, you can build rapport with relative strangers by consciously choosing to go deep with them – and such conversations can be less awkward than you imagine. Just don’t complain or pressure people to respond in a particular way.• Show people that you’re paying attention and understand them by using the principles of cold reading. Invite their participation, use high-probability generalized statements, do
20/09/202236 minutes 49 seconds
Episode Artwork

Questions – An Underrated Superpower

• In order to interact and engage more fully in conversations, we need to work against our not-so-useful habits and learn better ones.• A non-negotiable habit is becoming a master at using questions. The right questions help people feel closer to us, communicate our attention and care, share our competence, show that we’re aware and paying attention, deepen intimacy, guide the conversation, and make us more trustworthy.• All exchanges, and hence all questions, are typically on one of three possible levels: those exchanging factual information, those exchanging feelings and emotions, and those communicating deeper values. In social situations, you’ll lean more heavily on the last two, but a good conversation works when people have similar conversational goals and are matched in the level they’re interacting on.• Conversational narcissism is an impediment to curiosity, engagement, and good question asking. Whether unconscious or conscious, th
13/09/202242 minutes 50 seconds
Episode Artwork

Dealing With Conflict And Disagreement

• Arguments are sometimes inevitable but we can argue best if we use “steel manning” rather than attacking a strawman. Create the best version of your opponent’s argument by breaking it down, then help them build that argument, actively arguing on your counterpart’s behalf. You will more quickly reach harmonious agreement, or at least disagree more civilly. • Use the fogging technique to manage people who are aggressive or unreasonable. By giving people a minimal, calm response that they cannot easily engage with, you defuse tension. Listen carefully for a kernel of truth, repeat the truth calmly and neutrally, but don’t add any new information and keep maintaining calm. • The Ransberger pivot is a way to “win an argument without arguing.” Listen carefully to start, look for points of commonality, and keep returning to any ways in which you and the other person are actually on the same page. • The “feel, felt, found” technique is another a
06/09/202238 minutes 59 seconds
Episode Artwork

The Power Of Shutting Up

• What you don’t say is also important. When you speak, remember to include pauses in the right places to convey confidence or emphasis. Give your listeners time to digest what you’ve said.• Use the Pareto principle, or the 80-20 rule, and try to make 80% of the conversation about the other person and 20% about yourself. Listen, ask questions, and pay attention rather than forcing a particular topic, being fake, trying to impress or interrupting.• Be aware of microexpressions (tiny, ultra-rapid facial expressions), especially those that don’t seem to match what is being said. Microexpressions tell the “truth” about someone’s feelings, so observing them can give you empathy and insight into how they really feel.• People feel like they “click” more often when responses are swift, so pay attention and keep things flowing and responsive. That said, it’s better to end a flagging conversation than panic too much when it goes quiet.
30/08/202236 minutes 38 seconds
Episode Artwork

The Bedrock Of Good Communication

• Part 1 of this book is all about the charismatic presence. How might you wish for someone to describe you, and how much does that differ from reality? And then, how do you bridge the gap between these two versions of yourself? Part 1 is more theoretical and introspective, while Part 2 is all about action. How do you actually create the type of interactions that will draw people to you, regardless of your current personality?• Unsurprisingly, it all starts with empathy. When you have empathy, you know what other people are thinking and feeling, or at least you can make a pretty darned good guess about it. And if we know what people are thinking and feeling, we can also make a darned good guess as to what they want. And that’s what will allow us to create charismatic interactions.• The first is to simply read more. This is probably the best practice you can do without having someone in front of you, because it forces you to inhabit someone else’s perspective
23/08/202220 minutes 35 seconds
Episode Artwork

Understanding Basic Assertiveness Techniques

• There are many ways to assert your own boundaries and limits without encroaching on others’. Try the stuck record technique (calmly repeating your limit without budging), the “positive no” (reiterate what you are saying yes to) negative assertion or negative enquiry (accepting and enquiring about criticism). • The DESC model can help you stand up for yourself. Describe the facts of the situation, Express how you are being affected, suggest a specific Solution, then finish with a Conclusion/consequences, i.e. what will happen if the behavior is changed and what will happen if it isn’t. • Humor is useful, but it needs to be the right kind. Positive humor styles (especially affiliative humor) are better for relationships. Avoid self-enhancing, aggressive or self-defeating humor styles. • Use the platinum rule: Do unto others as they would want done to them. Listen, be empathetic and stay curious about other people’s perspectives, even and e
16/08/202237 minutes
Episode Artwork

Watch What You Say…

• Your voice is a powerful nonverbal communicator. Be aware of your pitch, volume, articulation and pace, and practice to ensure you’re having the effect you want.• Neuroscientist Antonio Damasio found that people make decisions not from logic but from emotion – which is what you should speak to when trying to connect meaningfully with others.• You can use open loops to create conversations that feel rich, full, and “complete.” Simply start a story and don’t finish it, so you can return later if the conversation stalls.• When speaking, you will be more engaging and captivating if your language is fresh, novel and vivid. Use metaphors to explain complex topics in simple, relatable ways. To connect to people emotionally, use compelling language and colorful imagery, and allow your enthusiasm to shine through.• Change the focus of the conversation from yourself to the other person. The goal is to connect and flow, not to comp
09/08/202232 minutes 14 seconds
Episode Artwork

5 Charismatic Traits

• We can condense the four theories of charisma into 5 distinct charismatic traits: likeability and warmth; power and influence; emotional intelligence; presence, awareness and self-control; and social intelligence and leadership. If we can consistently hit these five notes in our social interactions, we cannot help but boost our “charisma quotient.”• To be impactful, charisma has to be genuine to us. We need to take responsibility for honestly appraising our skills and taking concrete action to improve in real life. Whether we are extroverted or introverted, there is a unique charisma style that will work for us.• Real life celebrities and historical figures can serve as examples and inspiration. Both Will Smith and Marilyn Monroe show how you can tick all 5 charisma boxes, but in completely different ways.• Will Smith teaches us to be prepared, stay humble and work hard, and lead with positivity, humor, and good-naturedness. Though his so
02/08/202226 minutes 46 seconds
Episode Artwork

Better Conversation Skills

• One useful conversational skill is chunking, where you vary the level of information you get coming back to you. This way, you can reach an agreement, acquire more and correct detail, or even persuade people to move from one plane of thought to another. Chunk up to gain a broader view everyone can agree on, and chunk down to find detail. Move from general to specific, keeping the other person’s reactions in mind. • Use clean language to discover, explore and work with people’s metaphors without “contaminating” them. Listen for metaphors used, ask questions about them and continue the conversation using the same language and imagery to show your understanding.• Use the HPM technique to always have something to say in conversations. Talk about history (a past experience) philosophy (your feelings on it) and a metaphor (describe both with a vivid metaphor). Keep is short, sweet and natural.• Use signposting and transitional words to tell you
26/07/202244 minutes 33 seconds
Episode Artwork

Connecting Beneath The Surface

• Conversational charm is about connecting genuinely to others. First, get your ego out of the way by suspending judgment and forgetting about agreement or disagreement. Listen actively, pay full attention and avoid the temptation to connect everything they say to yourself!• Move slowly and sequentially through the three stages of rapport by making appropriate disclosures to signal trust and willingness to connect. Light disclosure can be an embarrassing tale. Medium disclosure shares your beliefs and deeper feelings. Finally, heavy disclosure is about your more serious vulnerabilities. Don’t be a closed book, but be selective about who you open up to.• Use connection stories to tell people about who you are – instead of dry facts, share anecdotes that sincerely convey your values as a person.• You can come across as more charismatic if you show you’re paying attention by labeling the other person’s experience or emotions. Use “it seems lik
19/07/202235 minutes 59 seconds
Episode Artwork

Building Real-World Charisma

• Olivia Fox Cabane explains how there are four charisma types according to the proportion of power, presence and warmth. The focused charismatic (who pays deep attention to others), the visionary charismatic (who communicates their infectious passion), the kind charismatic (who inspires with warmth and compassion) and the authoritative charismatic (who leads others with expertise and power). • Depending on your goals, you can play up your natural charisma strengths or seek to balance out your weaknesses. • To be socially and emotionally comfortable, plan ahead and make sure you’re physically comfortable, which will remove barriers to charismatic connection. • Use ritual and visualization as a “social warm up.” Music, meditation, and affirmations can help you prepare. • Build presence with mindfulness. Slow down, breathe and anchor in the senses. Pause before you respond, and take conscious care of every de
12/07/202239 minutes 20 seconds
Episode Artwork

The Power Of Empathy

• Empathy is a nonnegotiable ingredient in genuine, connected interactions, and one easy way to create it is to give compliments. Make it authentic, meaningful to the person receiving it and specific, Avoid insincere exaggeration or vague niceties that don’t speak to a person’s values. • Learn to recognize “bids for attention” because when you “turn toward” these unspoken requests for connection and validation, you deepen and strengthen relationships of all kinds, and respond with empathy. Turning against or away from these requests does the opposite. • Practice the art of nonviolent communication by using four simple steps: first, observe without judgment or interpretation. Second, express how you feel without blame or making anyone responsible. Third, express your needs plainly and assertively, without implicating the other person. Finally, calmly express a specific request that stems from the previous three steps, without entitlement or force. This will m
05/07/202231 minutes 10 seconds
Episode Artwork

How To Never Have A Bad Interaction

• Most people fail to be charming in conversations because they misunderstand what it really means to be charming. But anyone can build their charisma by practicing a few concrete skills.• Firstly, use mirroring to signal connection and understanding. Whether it’s verbally, nonverbally, or even emotionally, mirroring can build rapport between you and the other person.• Use Albrecht’s “rule of three” to help you have more balanced conversations, i.e. ones where you do enough listening. What you say can either be a Declarative (facts or opinion being stated as facts), Questions, or Qualifiers (or "softeners"). The rule is not to have more than three declaratives in a row – instead, use a question or softener to keep things balanced.• Similarly, the ARE method is a helpful tool to help you nail small talk easily. It stands for Anchor, Reveal, and Encourage. First, identify a shared experience, then reveal something about yourself connected to
28/06/202230 minutes 48 seconds
Episode Artwork

So, What Is Charisma Anyway?

• Charming people may seem to possess a mysterious quality nobody else does, but charisma is a knowable set of social and emotional behaviors that anyone can learn. • Charisma can be defined as a blend of likeability and influence. Charismatics have presence in a room, can impact and persuade others, can lead, but also know how to put people at ease, are warm, smile often, and get along with anyone. • Practice taking up more space in a room, and examine any core beliefs that may negatively impact your posture and expression. Believe deep down that other people are not a threat and that you have something worthwhile to communicate. • Speak openly about your passions, and when you address others, speak to their highest selves. Smile often and remember the details of what people tell you. • Don’t interrupt, judge, complain, gossip or express negativity. Instead, express gratitude and optimism.<p
21/06/202243 minutes 7 seconds
Episode Artwork

Improve Your People Skills

• No matter who you are, it’s always possible to improve your people skills and become a more charming and more likable conversationalist. • Start by building more social awareness. If eye contact is often awkward or uncomfortable, try the triangle technique: Draw an imaginary inverted triangle on the other person’s face around their eyes and mouth. During the conversation, change your gaze every five to ten seconds. • Be aware of proxemics as a nonverbal mode of communication. Intimate, social, personal or public space are used in different contexts and can signal intentions, with people regulating their social closeness by changing their physical proximity. • “Perceptual positions” can help you build empathy and switch perspectives. First position is seeing the world through our eyes, second position is seeing the world through someone else’s eyes, and third position is seeing the world through a neutral observer’s eyes. You can gain in
14/06/202236 minutes 11 seconds
Episode Artwork

The Art Of Body Language

A lot of the art of body language is, once pointed out, rather intuitive. This is because each of us is actually already fluent in its interpretation. It is merely allowing ourselves to de-emphasize the verbal for a moment to take notice of the wealth of nonverbal information that’s always flowing between people. None of it is really concealed. Rather, it’s a question of opening up to data coming in on a channel we are not taught to pay attention to. Hear it Here - notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #NervousTension #TheArtOfBodyLanguage #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoReadPeopleLikeaBook
07/06/20229 minutes 53 seconds
Episode Artwork

Freedom From The Demands Of Others

We tend to think being agreeable and accommodating are positive traits. They are, but only to a certain extent. Studies have shown that too much of either conveys a negative impression to others—precisely what you want to prevent by not asserting yourself. Thus, it seems to make more sense to assert yourself consistently and stop the need for people-pleasing.Hear it Here - notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #EnforcingBoundaries #HealthyBoundaries #IndependentThinker #FreedomFromTheDemandsOfOthers #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #TheIndependentThinker
30/05/20228 minutes 55 seconds
Episode Artwork

Getting Kinky

• Exploring kinks, however, is never a bad thing. To do so, it’s important to understand how a kink you come across, including yours, may have arisen. There are typically five theories on the matter: adjacent brain theory, Pavlovian conditioning, pain, gross-out theory, and subjective normal theory. • Yet, knowing your kinks and how they formed is of no use if you don’t feel comfortable enough in bringing them up. You may find it easier to bring it up as a side topic purely to gauge reactions and create a safe space to talk about them.Hear it Here - notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #BDSM #Chivers #Ramachandran #JongReiss #JustinLehmiller #Kink #KinkyInterests #KinkyWomen #Lehmiller #SexualArous
26/05/202219 minutes 13 seconds
Episode Artwork

Communication Started Out Nonverbally

Body language has a much broader range of possible interpretations. Generally, a relaxed body takes up space, while an anxious body contracts and wants to conceal and comfort itself. There are too many specifics to list in a bullet point, but just keep in mind that the only true way to analyze body language is to first know exactly what someone is like when they are normal. Hear it Here - notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #BasicGestures #FacialExpressions #JoeNavarro #Navarro #ReflexResponses #Ventilating #CommunicationStartedOutNonverbally #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoReadPeopleLikeaBook
23/05/202212 minutes 51 seconds
Episode Artwork

The Laws Of Logic

Finally, it’s important to understand logical arguments—especially illogical arguments. This is how you determine the truth and validity of what is being said. We hear these every day but may not pick out their logical flaws. You can think of these as a combination of math and argumentation. There is the conditional statement (X -&gt; Y, true), the converse statement (Y -&gt; X, usually a flaw), the inverse statement (Not X -&gt; Not Y, usually a flaw), and the contrapositive statement (Not Y -&gt; Not X, true). It’s not just word games; it’s understanding the foundations upon which true and misleading arguments are built.Hear it Here - notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #ConditionalStatements #Contrapositive #Converse #InverseStatements #
19/05/202213 minutes 4 seconds
Episode Artwork

What Actually Turns Women On

Make a woman feel safe, understood, and respected, and sex will never be an issue. Make her feel valued for the unique person she is. Play with mystery and discovery. Be genuinely interested in what makes her happy and what her needs are, rather than approaching the relationship primarily with your own needs at the forefront. Oh, and it doesn’t hurt to tell her often that she’s hot stuff.Hear it Here - notes and/or episode transcripts are available at more or get a free mini-book on conversation tactics at #SustainableRelationships #WhatActuallyTurnsWomenOn #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #TheScienceofAttraction
16/05/20227 minutes 28 seconds