The McKinsey on Insurance podcast features conversations with the leading thinkers in the global insurance industry. McKinsey partners and insurance executives discuss the challenges and opportunities insurance leaders are facing, featuring practical advice and inspirational ideas.
Enhancing customer experience in an evolving mobility ecosystem
Toyota Insurance President and COO Robert Spencer shares his views onhow OEMs and insurers can partner to enhance customer experience as themobility ecosystem evolves.See www.mckinsey.com/privacy-policy for privacy information
6/11/2024 • 8 minutes, 59 seconds
McKinsey insurance leadership on 2024 trends and innovations
As insurance executives plan for the new year, what’s top of mind?What areas are ripe for innovation? McKinsey Senior PartnersJörg Mußhoff and Fritz Nauck discuss these and other topics.See www.mckinsey.com/privacy-policy for privacy information
2/16/2024 • 9 minutes, 15 seconds
Thinking like a digital company: An interview with Kevin Strain
Sun Life president and CEO Kevin Strain is joining forces with insurtechs and breaking down barriers between IT and business to help the 150-year-old company better fulfill its purpose.See www.mckinsey.com/privacy-policy for privacy information
2/1/2024 • 8 minutes, 52 seconds
Modernizing the mindset: An interview with Biswa Misra
To transform a century-old company, Biswa Misra helped AIA Group weave technology into its business strategy and tap into the consumer mentality.See www.mckinsey.com/privacy-policy for privacy information
6/7/2023 • 16 minutes, 58 seconds
Redefining life insurance: An interview with Nichole Lecher
In this episode of McKinsey on Insurance, McKinsey's Eli Larrea speaks with Nichole Lecher, vice president of client experience, strategy, and journeys at Northwestern Mutual. See www.mckinsey.com/privacy-policy for privacy information
5/16/2023 • 16 minutes, 14 seconds
What’s ahead for commercial property and casualty insurance
The commercial property and casualty insurance industry is facing external pressure, but companies have clear opportunity to reassert relevance. In this episode of McKinsey on Insurance, McKinsey partners discuss what the future holds for the property and casualty industry.
Find McKinsey's "Global Insurance Report 2023: Expanding commercial P&C’s market relevance" here: https://www.mckinsey.com/industries/financial-services/our-insights/global-insurance-report-2023-expanding-commercial-p-and-cs-market-relevance
See www.mckinsey.com/privacy-policy for privacy information
3/16/2023 • 12 minutes, 45 seconds
How the Asian insurance market is adapting to the future
McKinsey senior partner Bernhard Kotanko convenes a panel of fellow McKinsey partners Charlene Wu and Sumit Popli for a wide-ranging discussion of the Asian insurance market. From the outlook for China and Southeast Asia to new commentary on the opportunities specific to Japan and India, the conversation focuses on ways to capture growth and evade foreseeable challenges.
Find more insurance insights on mckinsey.com: https://www.mckinsey.com/industries/financial-services/our-insights/insurance
Read McKinsey's "Global Insurance Report 2023: Reimagining life insurance": https://www.mckinsey.com/industries/financial-services/our-insights/global-insurance-report-2023-reimagining-life-insurance
See www.mckinsey.com/privacy-policy for privacy information
1/30/2023 • 13 minutes, 57 seconds
Reimagining the life insurance model in 2023
In this episode of McKinsey on Insurance, McKinsey’s Henri de Combles de Nayves speaks with fellow life insurance experts Ramnath Balasubramanian, Pierre-Ignace Bernard, and Bernhard Kotanko about the issues and opportunities that life and retirement insurers face today in a fast-changing global market.
Find the Global Insurance Report 2023: Reimagining life insurance at: www.mckinsey.com/industries/financial-services/our-insights/global-insurance-report-2023-reimagining-life-insurance
See www.mckinsey.com/privacy-policy for privacy information.See www.mckinsey.com/privacy-policy for privacy information
12/14/2022 • 23 minutes, 55 seconds
Charles Lowrey on putting purpose at the heart of Prudential Financial’s transformation
In this podcast, which aired originally on the Strategy and Corporate Finance’s series “Inside the Strategy Room," the chairman and CEO of Prudential Financial, Charles F. Lowrey, Jr. talks about what it takes to keep a transformation on track.See www.mckinsey.com/privacy-policy for privacy information
10/13/2022 • 32 minutes, 29 seconds
Climate and insurance: How carriers are preparing for a net-zero future
Read more >
Listen to the podcast (duration: 12:16) >
In this episode of McKinsey on Insurance, McKinsey’s Sylvain Johansson speaks with fellow industry experts—Olivia Loadwick, Christie McNeill, and Philipp Schaumburg—to understand how insurers across the globe are preparing for a net-zero future and how they can gain a competitive advantage.See www.mckinsey.com/privacy-policy for privacy information
9/13/2022 • 12 minutes, 16 seconds
Inside the strategy room: MassMutual’s Roger Crandall on disrupting your own industry
Read more >
Listen to the podcast (duration: 32:18) >
In this podcast, which originally aired on McKinsey’s Inside the Strategy Room podcast, the long-time CEO of the US insurer MassMutual reflects on the changes in the industry, the risk environment, and the role of the CEOSee www.mckinsey.com/privacy-policy for privacy information
8/17/2022 • 32 minutes, 19 seconds
Global platform transformation at Allianz: An interview with Veit Stutz
Read more >
Listen to the podcast (duration: 16:05) >
McKinsey speaks with Veit Stutz, Allianz’s former global head of business transformation and the current CEO of Allianz Spain.See www.mckinsey.com/privacy-policy for privacy information
7/28/2022 • 16 minutes, 6 seconds
The new standard for insurance claims
Read more >
Listen to the podcast (duration: 20:57) >
In this podcast, three claims experts discuss what insurers should consider as they update their technology, ways of working, and workforces to bring forth the future of claimsSee www.mckinsey.com/privacy-policy for privacy information
4/25/2022 • 20 minutes, 58 seconds
Accelerating diversity in insurance
Read more >
Listen to the podcast (duration: 20:06) >
In this podcast, McKinsey experts discuss the changing work environment for women in insurance post-COVID and how to strengthen the industry's diverse workforceSee www.mckinsey.com/privacy-policy for privacy information
3/28/2022 • 20 minutes, 6 seconds
The future of insurance: Creating value, finding focus
Read more >
Listen to the podcast (duration: 18:38) >
The insurance industry struggles to create economic profit. But amid COVID-19’s enduring changes, opportunities await. A new report from McKinsey & Company, the Global Insurance Report 2022, provides an extensive view on the opportunities and challenges insurers face. In this episode of McKinsey on Insurance, Kweilin Ellingrud speaks with Alex D’Amico, Henri de Combles de Nayves, and Bernhard Kotanko about the report’s results and latest research. The four discuss the pandemic’s effects on business, as well as emerging trends that will reshape the industry. The full report can be found
on mckinsey.com.See www.mckinsey.com/privacy-policy for privacy information
2/21/2022 • 18 minutes, 38 seconds
Connecting employee health, wealth, and finance: A conversation with the CEO of CXA Group
Read more >
Listen to the podcast (duration: 21:26) >
Rosaline Chow Koo breaks down how the CXA Group is working to make group insurance more profitable while simultaneously improving employees’ health and financial well-being. In this conversation with McKinsey Partner Alex Kimura, Rosaline Chow Koo gives insights to CXA, and how the digital-powered benefits platform is making quick gains in the Asian financial services market.See www.mckinsey.com/privacy-policy for privacy information
12/16/2021 • 21 minutes, 26 seconds
From insurtech to incumbent: How Aviva Singlife came to life
Read more >
Listen to the podcast (duration: 23:35) >
In this episode of McKinsey on Insurance, Partner Alex Kimura shares a conversation with Walter de Oude, Founder and Deputy CEO of Aviva Singlife. Walter talks about his transition from a corporate executive to a start-up CEO, key challenges and trends, and about potential growth opportunities in the industry.See www.mckinsey.com/privacy-policy for privacy information
10/27/2021 • 23 minutes, 35 seconds
Global perspectives on insurtechs
Read more >
Listen to the podcast (duration: 29:19) >
Insurtechs are tech-led companies using new technologies to provide coverage or reinvent business systems in this digital era. Insurtechs are extending innovation throughout the sectors like healthcare, retail, banking – creating a potential competitive threat to incumbents, as well as new opportunities for the entire ecosystem through partnerships. McKinsey experts discuss how insurtechs can learn from insurance companies, take a look at the benefits and challenges of collaborations, and comment on trends influencing insurtechs in the various markets globally. Join the conversation with McKinsey leaders Pradip Patiath, Senior Partner, Chicago; Tanguy Catlin, Senior Partner, Boston; Alex Kimura, Partner, Singapore; and Simon Kaesler, Partner, Frankfurt.See www.mckinsey.com/privacy-policy for privacy information
9/27/2021 • 29 minutes, 20 seconds
A new age for insurance procurement
Read more >
Listen to the podcast (duration: 24:10) >
In this podcast, McKinsey experts discuss how post-pandemic business models may require a new procurement strategy built on more collaborative partnerships.See www.mckinsey.com/privacy-policy for privacy information
9/1/2021 • 24 minutes, 11 seconds
Building new digital businesses in insurance
Read more >
Listen to the podcast (duration: 28:40) >
Traditional insurers are seeing growing competition from digital players. The pandemic and customer-behavior changes are pushing the industry to become digital much more quickly, and one of the big levers is building their own businesses. McKinsey’s Ari Libarikian, Pia Schlüter and James Bilefield discuss why and when a traditional insurer should build a new business and how to get started.See www.mckinsey.com/privacy-policy for privacy information
6/9/2021 • 28 minutes, 40 seconds
Insurance and climate change
Read more >
Listen to the podcast (duration: 26:24) >
McKinsey’s Kurt Strovink, Kia Javanmardian, Dickon Pinner and Antonio Grimaldi discuss climate change and the insurance industrySee www.mckinsey.com/privacy-policy for privacy information
1/6/2021 • 26 minutes, 25 seconds
Reimagine Insurance
Read more >
Listen to the podcast (duration: 28:22) >
McKinsey’s Kurt Strovink, Stephan Binder and Brad Mendelson share perspectives on the future of the global insurance industrySee www.mckinsey.com/privacy-policy for privacy information
