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Inventory Nation with Nicole Clausen - All Things Inventory Management for Veterinary Professionals Cover
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Inventory Nation with Nicole Clausen - All Things Inventory Management for Veterinary Professionals

English, Finance, 1 season, 95 episodes, 2 days, 4 hours, 30 minutes
About
After working with thousands of veterinary professionals and inventory managers from across the country as the founder of Veterinary Care Logistics and the Veterinary Inventory Strategy Network, I've come to realize two things. One, as veterinary professionals we need help managing inventory (you are not alone!). Two, there are so many talented, dedicated, passionate veterinary professionals with amazing stories. Join us for the Inventory Nation podcast to hear the stories and voices of vet med AND help manage and control your inventory.
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Ep. 95 | Lessons I Learned the Hard Way as a Beginner Inventory Manager

How did our host, Nicole Clausen, come to be a thought leader for veterinary practices nationwide? On this episode of The Inventory Nation Podcast she shares with us her origin story and lessons learned on her professional journey from logistical overwhelm to veterinary clinic management mastery. We are learning about the “aha” moments and highly successful systems Nicole developed through trial and error, along with roadblocks we can all expect to encounter along the way. You’ll hear about Nicole’s Top 5 Inventory Gamechangers – practices that she initiated after hard-won lightbulb moments as an inventory management newbie. Don’t miss out on predictable speed bumps and things to remember as you take on this highly challenging – but equally rewarding – role. And remember: Your inventory management systems won’t be perfect right out of the gate. But you WILL reduce chaos and improve quality of life for everyone across your veterinary practice. So be kind to yourself, keep the faith and take notes from Nicole – someone who has been there and is ready to show you the way! Also: Big news! Our Inventory System Deep Dive now offers six hours of RACE-approved continuing education (plus earn a Certificate of Veterinary Inventory Fundamentals) and our Certified Veterinary Inventory Professional Program includes 34 hours of RACE-CE.KEY QUOTES: “In those first days and weeks (in inventory management) I really struggled because I was brand new to the practice and … was truly coming into a blank slate where I had no idea what was going on.” (Nicole)“My brain works best when I have a full picture and I know all the information. I don’t really do well when I have to guess and hope for the best.” (Nicole)“Setting up re-order points was the first project that I tackled and it was the thing that moved the needle the most for me … even if I did have to make some iterations.” (Nicole)“The biggest benefit of setting up your inventory systems is just the level of clarity, confidence and predictability where we often have this low-level hum of chaos and uncertainty.” (Nicole)“As inventory managers we’re never going to be 100% perfect because there’s so many things out of our control. Supply issues. Back orders. We can try to anticipate, but we can’t predict everything.” (Nicole)“Remember that the reason we put all this time into setting up inventory systems is so that it’s easier, so that we spend less time and save money!” (Nicole)ABOUT VCL:Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/30/202443 minutes, 36 seconds
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Ep. 94 | My 3 Favorite Ways to Know When Hospital Supplies are Low

What is it about “back to school” season? It just feels like a great time to start fresh! And if you’re a veterinary inventory manager, that probably means taking control of unnecessary guesswork – and stress! Nicole Clausen, host of The Inventory Nation Podcast, gets us started with a strategy for reliably managing reorder points. You’ll learn about tried-and-true methods for keeping your inventory operation running smoothly, with some help from things like reorder tags, bins, or shelf labels. Find out about simple – but game-changing – ways to establish best practices and preserve your peace of mind. Much of it comes down to what works best for your team’s culture and with the flow of your daily veterinary procedures. If you’re looking for a terrific step-by-step approach, consider trying Nicole’s Reorder Tag Magic. It’s an online course that walks you through how to implement various options, secure your team’s buy-in and ensure your system’s long-term success. (The course is only $9 and includes all kinds of videos, templates, and other amazing resources!) Managing the goods our practices consume and dispense is a never-ending job, but there are ways to ease that burden. Small measures make for big reasons to celebrate the support inventory managers provide their practice team and patients every single day! Are you up to date on everything Veterinary Care Logistics has to offer? Click here to learn about our 1:1 consulting and strategic services, online education, and certification options, and to keep up with Nicole’s upcoming programs!You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.Do you have any feedback or stories to share about what works (and doesn’t) in your practice? Nicole loves hearing from you, so please reach out to her @Instagram or via this email.KEY QUOTES: “My only training as an inventory manager was: When you shake a bottle and it feels low, you order more. And I remember sitting there in the pharmacy and thinking, ‘But what does that actually mean?’ ” (Nicole)“Figuring out ways to know when we’re low (on medications or supplies) and how to order easily and quickly can be so, so helpful.” (Nicole)“We can’t run in-house lab work if we don’t have the proper equipment or supplies for that. So if we leave it up to our team to tell us when things are low, we’re playing somewhat of a dangerous game.” (Nicole)“Think about what your order flags look like now … not only for your most commonly used items but for those items where we might use them only every one or two months but that are super-critical to our practices.” (Nicole)“One of the things about inventory is that there’s never an endpoint ... It never stops. We always have to replenish. We’re always trying to make improvements and adjustments.” (Nicole)FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/29/202323 minutes, 10 seconds
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Ep. 93 | How to Remove Financial Barriers to Care with Aimee St. Arnaud

SUMMARY: There it is: The dreaded “payment due in full at time of service” sign at your front desk. For many pet owners it can make the difference between seeking treatment and walking away. Sad, uncomfortable conversations about the financial bottom line are a huge cause of burnout for care providers, but it doesn’t have to be that way! Our special guest on this episode of Inventory Nation is sharing a systematic approach to tailoring a clear, flexible financial strategy that fits your particular practice’s values and resources.Aimee St. Arnaud, practice owner and founder of Open Door Veterinary Collective, walks Host Nicole Clausen through a new way of tackling the realities of pet care costs and collaborating to create a win-win financially and emotionally. Her team offers both consultation and courses to help practices put in place practical tools to soften the biggest barrier to care. Clients and practices alike can benefit from Open Door’s step-by-step guidance around things like pay-over-time options that put the care pets need within the reach of clients on a budget. You’ll come away inspired to explore new online payment platforms, train team members to have frank (but supportive) conversations and put in place a plan that takes into consideration all the variables and modulates spectrum of care and pricing accordingly. It’s exciting stuff that can be transformational for practices struggling to find the balance between profitability and compassionate care in an inflationary world!Curious to know more about what the Open Door Veterinary Collective is all about? You can find out about all their resources and partnerships at this link.You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.KEY QUOTES: “Telling clients that you can’t help them because they have no money is one of the leading causes of burnout in the vet profession.” (Aimee)“As many times as you have (the money conversation) it’s still heartbreaking. How can we build a bridge to make sure not only that patients are cared for but our teams feel cared for as well?” (Nicole)“Giving (clients) a wealth of options and resources to truly make it a collaboration feels very exciting to me because it’s not just a one-way conversation anymore.” (Nicole)“It takes less time to go over these plans with people and present this then it does to deal with when they can’t afford the care and they give a negative one-star review.” (Aimee)“As more practices try to do (pay-over-time) and it becomes the norm, it’s really going to help break this barrier to care.” (Aimee)ABOUT VCL:Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/15/202335 minutes, 33 seconds
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Ep. 92 | Are you the Purr-fect Inventory Manager? How & Why Inventory Matters

On this jam-packed episode of Inventory Nation our Host Nicole Clausen is reminding us why we do what we do and how to answer that all-important question: Am I doing a good job? You’ll learn why it’s important to establish a baseline and how to put in place objective measures to assess the health and functionality of our inventory management systems. We don’t want to wear rose-colored glasses, for sure, but inventory managers also tend to be super-hard on themselves, which doesn’t help anyone! The goal is to acknowledge our impacts, celebrate the victories and put in place processes (like reorder tags or practice system software) that keep our practices running smoothly and profitably. Efficient inventory management pays real financial, practical and even emotional dividends for vets, technicians, support staff and – most of all – our patients! And if you’ve ever felt like you don’t quite know where you fit into your practice or the job seems thankless and overwhelming, we’ve got you! Nicole is sharing on this episode some wonderful affirmations that speak directly to inventory managers – the very specific challenges we face as well as the many reasons we have to recognize a job well done! Don’t miss our upcoming FREE July 18th webinar. It’s all about how to keep your practice management system accurate, including Nicole’s processes and tips to maximize your software and therefore your valuable time! To register, just click this link. You might also want to check out Vet Care Logistics’ new Reorder Tag Magic course. It’s your step-by-step guide to the process and lifetime access costs just $9. Learn more here. Finally, stay tuned for our upcoming multi-part series focused on all things COGS – Cost of Goods. You won’t want to miss it! Would you like to learn more about our Inventory 911 Toolkit, a step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/11/202328 minutes, 26 seconds
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Ep. 91 | What to Do When Your DVMs Want ALL the Options

Here’s a scenario you may have experienced (and stressed over): Your DVMs seem to want ALL the options on the shelves and right NOW! On this episode of Inventory Nation our host, Nicole Clausen, shares a systematic framework to help you navigate what’s already in stock, massage the flow of products and create ordering procedures to accommodate (but not over-provide for) the demands of your practice. For many care providers, an understandable (but unnecessary and unhelpful) scarcity mindset can overwhelm good planning. That’s where our job as analytical, well-informed inventory managers comes into play. We are able to explain the implications of carrying unpaid goods over long periods of time, the risks of expirations and tying up money that could better be used elsewhere. You’ll learn about steps to take and processes to put in place that will provide guardrails (and boundaries!) when you’re feeling pressured to make decisions that aren’t documented, data-backed or fully informed by the kinds of financial realities they don’t teach in vet school! If you’d like to learn more, Nicole offers an entire module to help inventory managers keep that delicate balance – between satisfying what the team wants with what the practice truly needs and can manage effectively – to the good of all, patients included!It’s not too late to nominate yourself or someone you want to honor for Inventory Manager of the Year 2023! Just visit this link to find out lots more about how to submit your candidate (self-nominations welcome!) for well-deserved recognition as well as great gifts courtesy of our sponsors, Epicur Pharma and VetCove, and unlimited access to all of Nicole’s classes!And stay tuned for Nicole’s upcoming July webinars, including content focused on keeping your inventory management system accurate and how to lower your COGs.Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy, and confidence? Click here!You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/20/202326 minutes, 26 seconds
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Ep. 90 | Going from Selling 2 in a Month to 17 in a Day -- What to Do Next!

We’ve all experienced it – those unpredictable surges in demand that come out of nowhere and throw us totally off our game. On this episode of Inventory Nation, Host Nicole Clausen walks us through this unsettling scenario. More importantly, she’s giving us a methodical approach to figuring out why these spikes happen and how (with a little planning) we can stay ahead of the curve. Given how hard we work to keep our systems running smoothly and everything readily available for our teams – whenever and in whatever quantity they need – it can be very frustrating when a totally unforeseen, seemingly random run occurs. Suddenly a certain medication or critical supply has been completely depleted. The cupboard is bare. Talk about a stressful situation – one we all want to avoid! You’ll learn on this episode about three key questions to ask when navigating those big spikes and how to get buy-in from your team to help keep things on track. With just a little bit of detective work, some good communication and a flexible plan, your practice can adapt quickly and ride out the inevitable fluctuations in demand that can stress even the most organized and on-top-of-it inventory management systems. And remember: Grace is an important component of even the most “perfect” of office protocols and procedures. You can’t plan for everything, but you can at least learn some great strategies to help anticipate and manage through the storm! It’s here! Inventory Manager Appreciation Day is on June 7th, so take a moment to celebrate you and all you do for the community! Please also visit this link to find out lots more about nominations (including self-nominations, which are encouraged) for our Inventory Manager of the Year Award. There will be not only well-deserved recognition but also great gifts courtesy our sponsors, Epicur Pharma and VetCove, and unlimited access to all of Nicole’s classes! Have a funny story about a random demand surge that caught you off guard? Please share your experiences and top tips with Vet Care Logistics @Instagram, @Facebook or via our email. Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/5/202318 minutes, 2 seconds
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Ep. 89 | 11 Tactics for Helping Your Team to Enter Charges Correctly

Do you have an inventory management hero? Or maybe you’re the unsung hero? This episode of Inventory Nation introduces something brand new from Vet Care Logistics: Inventory Manager Appreciation Day, which this year takes place on June 7th and will also mark the opening of nominations for Inventory Manager of the Year! So stay tuned for accolades as well as exciting gifts for our honorees! Host Nicole Clausen is also giving us the run-down on her Top Tips for keeping your inventory systems running smoothly (and accurately). You’ll learn about simple, but powerful ways in which to work more effectively with your team to enable, monitor, assess and backstop data related to ordering, tracking and sharing. The savings to your practice can be significant and it’s great for team morale since – to paraphrase the bestselling self-help author Brene Brown – clear is kind! Hope these 11 strategies for bundling, recording and selling inventory inspire you to up your data accuracy game and if you put any of Nicole’s tips into practice, please let us know! We’re always tweaking systems and community feedback is a big part of evolving the methodology! Don’t forget to visit Vet Care Logistics at this link for more information about upcoming events, like our new June 7th Inventory Manager Appreciation Day and award nominations! Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
5/23/202329 minutes, 6 seconds
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Ep. 88 | Getting Your Inventory Set Up with Inventory System Deep Dive

Overwhelmed? Confused?  Sometimes even waking up at night with inventory anxiety? Nicole Clausen, host of the Inventory Nation Podcast, well remembers having exactly those feelings when she was just starting out – and wishing she had a comprehensive resource. That’s why she has created a new inventory ecosystem methodology – the program she wishes she’d had access to back in the day! This episode introduces the Inventory System Deep Dive, a lifetime playbook for you and your inventory. Engaging and fun, it’s a three-phased online program with evergreen resources, a community of support and all the tools you’ll need to bring real, sustainable order to your practice’s inventory. You’ll learn about how to set up software support, create management systems and put in place all the necessary guardrails to ensure smooth sailing through all kinds of inevitable growth, change and unexpected hurdles. The veterinary profession has been waiting for exactly this kind of foundational 101 course – and Nicole has set it up in a way that’s user-friendly, self-paced, affordable and accessible whenever you need it for as long as you need it. Most gratifying of all? You’ll come away with newfound confidence and the glow of camaraderie available to everyone who joins the unique network that is Veterinary Care Logistics.  Ready to start sleeping like a baby? Click here to join the Inventory System Deep Dive, Nicole’s latest exclusive offering for the inventory management community. Enrollment is open with a special $200 discount available until registration closes at midnight on April 28th. You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/25/202321 minutes, 1 second
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Ep. 87 | 5 Inventory Things that Shouldn't Be Normalized in Vet Med

Time flies! On this special episode of Inventory Nation, Host Nicole Clausen is celebrating six years of serving her favorite people – us! When she started Veterinary Care Logistics in 2017, it was out of a strong desire to help the many inventory managers who feel overwhelmed or beaten down by their job descriptions. Having once been there herself, Nicole knows well the behaviors and assumptions that have been normalized when it comes to inventory managers and what their jobs entail. And she also knows how we can push back, creating systems and processes that benefit us and our entire practice! You’ll learn on this episode about nine of the biggest myths Nicole has encountered over her years of working with a huge variety of clients across the U.S. and beyond. She’s giving us permission to question business as usual and practical tips designed to set our practices up with protocols that work. If you’re feeling confused, lost, devalued or burdened by unrealistic expectations (your own as well as those imposed by others) then this episode will serve as an important reminder that you’re not alone. Far from it – and stay tuned! Because things can (and will) get better. You can join a community of inventory managers who feel mastery on the job and peace of mind – even on their days off!  Ready to get optimized? Don’t miss Nicole’s latest FREE workshop, available here! This three-day class (April 18-20) will teach you how to effortlessly craft an inventory action plan, including helpful insights into how to consolidate orders and navigate everything from new vendors to shipping costs. We’ll be teaming up, winning prizes and having lots of fun! Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/18/202335 minutes, 58 seconds
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Ep. 86 | 5 Steps for Getting Your Team Excited About Change

Change is never easy and – especially in a fast-paced clinic environment where so many variables pop up every single day – it can even be destabilizing. That’s why Host Nicole Clausen is devoting this episode of The Inventory Nation Podcast to Five Simple Steps to reduce the fear factor when it comes to adopting new systems or processes. She walks us through practical approaches that will smooth transitions and promote buy-in from team members all along the way. So grab a notepad and hear how you can take the guesswork out of implementing change with some basic strategies (like clear communications, training and positive reinforcement). It’s all about setting your practice up for seamless, successful adoption over the long haul. And you might even find your team getting excited because – when executed properly – new SOPs, methods and platforms improve everyone’s quality of life! “As people who are leading, changing and growing our practices, we have the opportunity to do better than what we had or were given in the past,” says Nicole. And how cool is that?Ready to build confidence and fast-track change at your clinic? Join Nicole for her free three-day workshop series from April 18th-20th, My Roadmap for Effortlessly Crafting an Inventory Action Plan. Grab your complimentary seat now at this link!You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/4/202323 minutes, 17 seconds
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Ep. 85 | The Tightrope of Controlled Substance Regulations: Improving Your Compliance with Lauren Forsythe, PharmD

An ounce of prevention is worth a pound of cure. Penny-wise and pound-foolish. Either of these adages apply perfectly to the topic at hand on this episode of Inventory Nation. Dr. Lauren Forsythe – a controlled substances expert and Pharmacy Service Head at the University of Illinois Veterinary Teaching Hospital – highlights for Host Nicole Clausen how risk mitigation can prevent costly regulatory compliance issues before they start. Their conversation focuses on why it’s important to establish dispensary protocols as well as concrete strategies to get the job done at your particular practice. You’ll learn about common mistakes and how to get around the reflexively fearful response many of us have when it comes to taking on the management of controlled substances. Ready to fall in love with your inventory? Check out Nicole’s new (and totally free) mini-course at this link. And stay tuned for more fun mini-courses and events upcoming this spring! Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!  You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. Or follow what we’re up to @Instagram.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/21/202333 minutes, 51 seconds
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Ep. 84 | 3 Things to Remember When Being an Inventory Manager Feels Impossible

Help! Have you ever gone from feeling in total command of your inventory to … what?? The wheels suddenly seem to have come off the bus, thanks to an unexpected rush or a crush of back orders. Don’t worry! Host Nicole Clausen has your back and is devoting this episode of The Inventory Nation Podcast to managing through – practically and emotionally – when things start to fall apart. And, by the way, inventory snafus happen to everyone – so no beating yourself up! You’ll come away from this show with three Top Tips for getting through the bumps, plus bonus ideas sure to make you feel less alone. The biggest takeaway? Don’t be afraid of vulnerability (with thanks to Brené Brown)! Creating inventory systems can be a thankless job fraught with inevitable mistakes, but that doesn’t mean you aren’t doing a fantastic job. This episode provides you tools to perform a reality check when it feels like the rock is rolling back down the hill! In addition to mindset coaching, Nicole is sharing other ideas for self-care that will help you navigate on even the toughest days. Taking on the task of managing operations and supplies for your practice is huge. You are, in the words of Theodore Roosevelt, “daring greatly.” So stand proud and try some of these strategies for keeping yourself together in the face of whatever challenge. Finally, remember: Things always change and the inroads you’re making are no doubt appreciated even more than you realize! Ready to fall in love with your inventory? Check out Nicole’s new (and totally free) mini-course at this link. And stay tuned for more fun mini-courses and events upcoming this spring! Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!  You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. Or follow what we’re up to @Instagram.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/7/202322 minutes, 38 seconds
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Ep. 83 | Quantifying Your Value as an Inventory Manager

Ever wondered how to showcase the value you bring as an inventory manager? Or wanted to truly shine during a salary negotiation or on your latest resume? Host Nicole Clausen devotes this episode of The Inventory Nation Podcast to giving you strategies to demonstrate – in very concrete ways – the huge benefits this work bring to to veterinary practices. And there’s nothing squishy about it since metrics are of course at the heart of great inventory management! You’ll learn how to quantify clearly for clinic owners (or perhaps prospective employers in other industries) the impacts you make in reducing expenses, saving time and boosting efficiencies throughout the operation. To put it another way: If you’re saving a $1.5 million practice just 2% annually on cost of goods, that represents a savings of $30,000. Add in all the other reductions in waste, inefficiency and over-stocking and a skilled inventory manager’s impacts to the business’s bottom line are easily in the tens of thousands of dollars. In fact, what you’re running is a business within a business! So, Nicole reminds us, never doubt the valuable role you’re playing and skill set you bring! Whether you’re negotiating a raise or looking to move into an entirely different line of work, the ROI you represent is demonstrable and real!  In the mood for love? Nicole has just released a new five-day minicourse – Falling in Love with Your Inventory – that you can find for free at this link. Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/21/202315 minutes, 25 seconds
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Ep. 82 | Tactics for Creating Systems for Your Inventory

SUMMARY: Passion is at the heart of every great romance and it’s no different went it comes to Host Nicole Clausen’s ongoing affair with all things inventory management! This episode of The Inventory Nation Podcast offers you a front-row seat on what it feels like to Fall In Love With Your Inventory! Returning with her first podcast of 2023 (and since the loss of her beloved Tank), Nicole jumps right into the nuts and bolts of putting systems in place – not just in order to get a handle on things like ordering, pricing and performance indicators but also to make life more pleasant and manageable for everyone on your team. Even on the best of days our practices can be swamped by all kinds of variables, so why not put in place SOPs that are about more than show? Nicole is spelling out the components of a healthy inventory ecosystem and how they all work together to ease everyday operational flow. You’ll also hear about Emma and the real-world results she reaped after taking control of her multi-practice inventory management system. With a little help from Nicole and her toolkit, Emma discovered how to make her multiple vet practices hum – and in the process of doing so also uncovered the fact that this kind of work – spreadsheets and all – is actually in her zone of genius! Maybe it’s in yours, too? Ready to Fall In Love With Your Inventory? Click here to find out all about Nicole’s upcoming free five-day mini-course, a proven process for taking back control of your inventory – without adding a million things to your to-do list!And if you would like to learn more about Inventory 911 Toolkit, the systematic roadmap developed by Veterinary Care Logistics to help inventory managers optimize knowledge, strategy and confidence, click here!You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.ADDITIONAL RESOURCES:Website for Cornerstone Veterinary Software.Veterinary Care Logistics: @InstagramVeterinary Care Logistics: Certified Veterinary Inventory Professional ProgramVeterinary Care Logistics: Consulting ServicesABOUT VCL:Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital.FOLLOW OR CONTACT US:Website | LinkedIn | FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/14/202328 minutes, 40 seconds
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Ep. 81 | The Education of an Inventory Manager – Pt. 2

Rock star inventory managers  are made – not born! That’s the message from Host Nicole Clausen, who on this episode of The Inventory Nation Podcast shares the personal story of her vision for an independent vet consulting business and how she made it happen. All the transformational tools and strategies she offers clinics around the country didn’t materialize overnight. As Nicole describes (starting with Part I of this two-part series), her journey included figuring out her niche, claiming and flying her own flag proudly, trial, error and lots of good humor. Follow along (and send Nicole a DM) on Instagram: www.instagram.com/veterinarycarelogisticsJoin the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.comLearn more about practice management system software training sessions or remote consulting:  www.vetlogic.co/consultingFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/29/202224 minutes, 52 seconds
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Ep. 80 | The Education of an Inventory Manager – Pt. 1

On this episode of Inventory Nation we’re invited to join Host Nicole Clausen for an intimate look at her journey from a childhood passion for marine biology and furry animals to the happy accident that brought her into the world of veterinary medicine. It’s a community she has loved for all kinds of reasons right from the start, but it was her introduction to the “puzzle” that is inventory management that brought together all the things at which Nicole excels: Building relationships, figuring out systems, providing support and sharing a wealth of strategies for making your practice’s inventory a thing of beauty! For show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/22/202225 minutes, 41 seconds
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Ep. 78 | Busting Controlled Substance Myths with Jack Teitelman

We all know controlled substances are to be handled with care, but Host Nicole Clausen’s guest on this episode of Inventory Nation drives home just how critical it is to mitigate risk – before a breach of compliance occurs! Jack Teitelman, a 26-year veteran of the Drug Enforcement Agency (DEA), has seen first-hand the fall-out for veterinary registrants who fail to put adequate systems in place and it’s not pretty. Your program doesn’t have to be perfect, but it must demonstrate seriousness of intent and consistency. Feeling fully compliant and ready to face the DEA? If not, you might want to take a short risk assessment quiz to determine whether a discovery call is in order! You can find the link here. Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.ABOUT VCL:Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/25/202253 minutes, 49 seconds
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Ep. 77 | Pricing Your Services Strategically with Lindsey McMakin

On this episode of The Inventory Nation Podcast we’re learning about how to take a strategic look at everything on our ledgers, from COGs to employee expenses to the shortfalls too many practices experience as a result of underpricing common procedures like basic exams. Host Nicole Clausen asks Lindsey to share thoughts on how practices can keep competitive with online pharmacies and which reports and other data to generate, follow and track – not once in a blue moon but on a regular basis! For show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/18/202235 minutes, 3 seconds
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Ep. 76 | Career Sustainability in Veterinary Medicine with Dr. Eve Harrison

On this episode of The Inventory Nation Podcast we hear first-hand from Host Nicole Clausen’s very happy guest how she established a practice that feels liberating, nourishing and reflective of her values. Dr. Eve Harrison runs a Los Angeles-based Concierge Vet practice that enables her to give the highest level of care to the clients who are the best fit at a wage that feels like fair compensation. She shares her journey from burnout and frustration to self-empowerment through boundaries and envisioning abundance. Learn more about House Call Vet Academy, an online course that teaches how to get a mobile vet practice up and running without falling into the many pitfalls Eve has experienced. Dr. Eve Harrison's  website. Book a free discovery call with Eve by clicking here.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/27/202242 minutes, 3 seconds
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Ep. 75 | How Shelly Chadwick, CVIP Reduced Her COGS from 23% to 17%

Welcome back to The Inventory Nation Podcast and a special episode showcasing incredible changes Host Nicole Clausen’s guest was able to implement after becoming a Veterinary Care Logistics Certified Veterinary Inventory Professional. If you’ve ever felt overwhelmed, isolated or at a loss for how to put the right systems in place, you’re not alone. As you’ll hear in this lively conversation, Shelly Chadwick has been there – but since completing the CVIP course she has dramatically reduced inventory costs and headaches at her animal hospital (a place she especially loves for reasons that will become clear when you hear her amazing story). She’s sharing the many “aha” moments, strategic tools and other valuable takeaways that enabled her to get on top of what can be a very stressful job. “At the end of this course you’re going to have the literal book on how to do everything inventory-wise,” says Shelly. “You’re going to have every single SOP! … and a huge binder that you need a mule team to pull, but it is 100% worth it!” You’ll learn the specific procedures and platforms that Shelly has found so helpful and what it is that makes Vet Care Logistics offerings such a huge gamechanger. There’s a reason that whenever Nicole speaks at conferences, it’s standing room only! It’s a fascinating topic with so many systems to explore. The results for veterinary practices are transformational – and that’s exciting too!Ready to get your systems streamlined? Interested in saving your practice money, wasted time and frustration? Click here to enroll in the Veterinary Care Logistics’ Certified Veterinary Inventory Professional program.Or you might want to try out our Inventory 911 Toolkit, a step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/20/202240 minutes, 3 seconds
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Ep. 74 | How Much Time Should Inventory Take?

How much time should inventory management take? The short answer is: It depends! Every situation involves variability and nuance, but there’s one thing that pretty much all of us have in common: We have to start somewhere! We also have to understand that getting the right system in place requires time, patience and, very often, some help. The most important thing is establishing a clear endpoint – checklists and procedures that, once in place, will make every function flow more smoothly and efficiently. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/13/202230 minutes, 47 seconds
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Ep. 73 | 5 Important Inventory Tasks You Might Not Think About

Host Nicole Clausen is drilling down on her Top Five Tasks for mastering your inventory management. She covers everything from regulatory compliance to negotiating with vendors, offering up great insights and tips to keep you on track. You’ll come away with new checklists to smooth your process, thoughts about the importance of creating boundaries with sales reps and ideas to help you get your team onboard “The Price Is Right”-style! So revel in your inventory management role, says Nicole, and approach it with a sense of fun, creativity and well-deserved pride!FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/30/202230 minutes, 4 seconds
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Ep. 72 | The Intersection of Inventory Management and Social Media with Cheyanne Flerx

Social media can feel overwhelming, but not when you have an expert like Cheyanne Flerx — aka Hey Cheyanne! — onboard to show you the ropes. On this episode of The Inventory Nation Podcast, this maestro of online communication shares with Host Nicole Clausen her best advice for veterinary professionals who want to increase visibility and capture the spirit of their practice’s core values.You can find Cheyanne at:https://www.instagram.com/hey_cheyanne/https://www.heycheyanne.com/Follow along (and send Nicole a DM) on Instagram: www.instagram.com/veterinarycarelogisticsJoin the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.comLearn more about practice management system software training sessions or remote consulting:  www.vetlogic.co/consultingFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/16/202236 minutes, 17 seconds
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Ep. 71 | Tips for Keeping Inventory Accurate in Your PiMS

Welcome to the two-year anniversary of The Inventory Nation Podcast! It’s amazing to see a little experiment that started off as a way to stay connected during Covid19 lockdown blossom into a thriving community of support. Host Nicole Clausen continues sharing ideas and strategies for optimizing veterinary practices with a look at ways to integrate inventory management into our practice information management systems (or PiMS). Follow along (and send Nicole a DM) on Instagram: www.instagram.com/veterinarycarelogisticsJoin the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.comLearn more about practice management system software training sessions or remote consulting:  www.vetlogic.co/consultingFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/9/202230 minutes, 8 seconds
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Ep. 70 | Drew Bartholomew - A New Way for Calculating COGS

This episode of The Inventory Nation Podcast looks at veterinary practices through the prism of MBA best practices. Host Nicole Clausen interviews Drew Bartholomew, Chief Operating Officer at Vetcelerator, who is sharing new ways of measuring Costs of Goods Sold. With an MBA from The Wharton School, he is highlighting the business case for systematically tracking baseline factors that determine overall profit and loss. As a primer, you might want to click here to listen to Episode 65 of Inventory Nation – which covers Everything You Ever Wanted to Know About COGS! Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/2/202227 minutes, 15 seconds
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Ep. 69 | A Walkthrough of the Inventory 911 Toolkit

If you feel like your inventory is in chaos and every day brings more, this one’s for you! Host Nicole Clausen breaks down her comprehensive Inventory 911 Toolkit, a step-by-step blueprint to optimize your knowledge, strategy and confidence. You’ll learn what the course includes as well as the goals behind its design – the primary one being freedom. The Inventory 911 Toolkit course includes a variety of templates, spreadsheets videos and a workbook that will turn great ideas into actionable procedures.Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/19/202212 minutes, 2 seconds
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Ep. 68 | What Every New Inventory Manager Should Know

Are you new to inventory management? Feeling overwhelmed? Can’t find the playbook that spells it all out? Check, check and check! Not to worry. Nicole Clausen, founder of Veterinary Care Logistics, has got you covered. On this episode of The Inventory Nation Podcast she is walking us through Five Things Every Inventory Manager Should Know (plus a very important bonus tip!). The quickest way to build confidence in your role is to know the landscape you’re dealing with and Nicole’s step-by-step roadmap does exactly that. She covers the foundational elements of a highly effective inventory program, which include: defining parameters and figuring out variables in the system; creating a network of support for those tough days or tricky situations; and – perhaps most important of all – getting clear with your team about what’s expected of you right from the start. Once your role’s requirements have been well defined, you’ll know whether further explanation, training or support is necessary to set you up for success. Clarity is king and Nicole is equipping you with a checklist to get there!Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/12/202228 minutes, 3 seconds
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Ep. 67 | 3 Sneaky $$ Leaks in Your Inventory

Are you staying ahead of price increases – especially in an economy where the cost of everything seems to be going up, up, up? On this episode of The Inventory Nation Podcast you’ll find out why it’s more important than ever to have systems in place to prevent three common pricing mistakes that can erode bottom-line revenue. Host Nicole Clausen, founder of Veterinary Care Logistics, is highlighting some of the sneakiest reasons inventory managers often feel like they’re scrambling – and still (quite literally) coming up short. She shares key strategies for keeping clinic operations running smoothly – and profitably – with protocols around things like receipt and processing of shipments, maintaining up-to-date practice management systems and setting up backstops for the inevitable pricing outliers and “special exceptions” that can trip us up. The good news is: Nicole has been there and knows what it takes to audit, analyze and help us incorporate gold standard operating procedures that ensure our veterinary inventory practices are optimized – and the headaches minimized!Would you like to learn more about Inventory 911 Toolkit, the powerful step-by-step blueprint to help inventory managers to leverage knowledge and strategy with confidence? Click here!You inquire about VCL’s remote consulting services by clicking here or join a free virtual neighborhood for inventory managers and other veterinary professionals by visiting this link.ADDITIONAL RESOURCES:Veterinary Care Logistics: @InstagramVeterinary Care Logistics: Certified Veterinary Inventory Professional ProgramABOUT VCL:Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital.FOLLOW OR CONTACT US:Website | LinkedIn | Facebook | FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/5/202227 minutes, 25 seconds
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Ep. 66 | Overcoming the Paralyzing Fear of Running Out

Does the thought of running out of a veterinary medicine or supply strike fear in your heart? Are you the sort of inventory manager who buys in excess “just in case”? If so, this episode of The Inventory Nation Podcast is for you! Chronically overstocking products not only reduces your practice’s efficiency, it also diverts resources better spent on things like equipment repair, new hires, or raises for the team. So the next time you look at your stockroom shelves and see bottles nearing expiration, imagine each of them containing dollar bills — because they do! Host Nicole Clausen is here to provide actionable tips to mitigate the paralyzing fear of running out, including ways to leverage billing reports, track data, implement backstop systems and create buffers that will make unnecessary overbuying a thing of the past!Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/21/202227 minutes, 20 seconds
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Ep. 65 | The Inside Scoop on Your Inventory Costs & COGS

Is your inventory manager empowered to protect your bottom line? If not, then you’re leaving money on the table that could be used instead to grow the healthiest, most robust veterinary practice possible! This episode of the Inventory Nation Podcast focuses on all things COGS, which stands for Cost of Goods Sold. Host Nicole Clausen, president and inventory expert at Veterinary Care Logistics, walks us through both definitions and available systems to identify exactly where your practice’s costs lie, which when it comes to COGS means anything related to caring for a patient. You’ll learn about a great (free!) resource for tracking exactly where these expenditures are and what percentage they represent of your revenue year over year. Having a  methodology in place provides not only a vital measure of your practice’s financial health but also a means for reducing costs through lean, intentional, highly effective inventory practices. Wouldn’t you rather spend resources on compensating your dedicated team than wasting dollars on expired products, diversion, mischarges, and other inventory-related vulnerabilities? Listen to this episode, and you’ll know exactly why the answer is a resounding: Yes! ADDITIONAL RESOURCES:American Animal Hospital Association: Chart of AccountsVeterinary Care Logistics: @InstagramVeterinary Care Logistics: Certified Veterinary Inventory Professional ProgramABOUT VCL:Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospitalFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/7/202225 minutes, 20 seconds
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Ep. 64 | Leading Thriving Veterinary Teams with Josh Vaisman

How can I avoid burnout and get more fulfillment from my career? That’s the golden question these days… Join me in this episode of the Inventory Nation Podcast as I welcome Josh Vaisman, MAPPCP, CCFP, to talk about navigating the challenges and hardships you face as a veterinary professional and how to truly thrive in your career. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
5/17/202242 minutes, 39 seconds
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Ep. 63 | How To Lower Your COGS (and Not Just Order Less)

Is the cost of goods sold at your practice feeling high and out of control?  In this episode, Nicole responds to some frequent questions about costs of goods sold. She discusses some of her strategies for keeping costs of goods in control. Nicole also shares the details of her inventory management software, Inventory Ally.View more information and the show notes at: www.vetlogic.co/podcastTo learn more about Inventory Ally, visit inventoryally.com.If you're looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com!FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/19/202237 minutes, 19 seconds
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Ep. 62 | Behind the Scenes of Becoming a Certified VIP with Emily Walker

In this episode of the Inventory Nation Podcast, Nicole and Emily Walker, an education consultant and curriculum specialist, walk through the Veterinary Inventory Professional (CVIP) certification program. They discuss the learning journey for the student and more behind the scene details. The VIP certification program opens for enrollment on April 25th.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/5/202230 minutes, 27 seconds
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Ep. 61 | Tips to Keep Inventory Accurate in Your Practice Management System

In this episode, Nicole discusses the benefits of accurate inventory in your practice management system and how it can help efficiently manage your inventory. She gives her favorite tips on best practices for optimizing your unique PiMS system.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/22/202228 minutes, 1 second
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Ep. 60 | Measuring Success in Your Inventory

In this episode, Nicole discusses what success looks like when properly managing an inventory system. She also talks about some common red flags to watch for that would uncover problems.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/15/202234 minutes, 1 second
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Ep. 59 | Feeling Stressed? Listen to This

Nicole leads a guided meditation specifically for veterinary professionals to help release stress.Want to skip right to the meditation? Head to 3:23 of the recording. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/8/202213 minutes, 24 seconds
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Ep. 58 | How to Track and Identify Discounts in Your PiMS

In this episode, Nicole reveals that discounts are a common revenue leak. She highlights some of the problems with providing discounts without a system for tracking. She also gives a few tips for how to better understand and manage discounts in your practice.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/22/202225 minutes, 50 seconds
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Ep. 57 | Why Keeping Your PiMS Accurate is Beneficial

In this episode, Nicole discusses why it is critical to have an accurate practice management system to help manage inventory.  She gives some examples of how the practice management system can help or hurt your processes.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/15/202220 minutes, 19 seconds
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Ep. 56 | Don’t Forget to Look at Your Revenue + 4 Other Key Takeaways from This Week

In this episode, Nicole shares 5 different things that she learned last week about managing inventory. During her 1 on 1 sessions with clients she noticed some themes and wanted to share them.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/8/202224 minutes, 38 seconds
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Ep. 55 | The Top 5 Tools and Resources Any Inventory Manager Needs

In this episode, Nicole lists some of her top resources and tools to help manage inventory in a more efficient way. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/1/202228 minutes, 10 seconds
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Ep. 54 | How Others Are Managing Their Inventory

In this episode, Nicole discusses results from her survey of 139 practices. She reviews each question, it’s results, and what she found interesting about the state of inventory in veterinary medicine. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
1/18/202233 minutes, 26 seconds
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Ep. 53 | Ways to Add More Time in Your Day with Emmitt Nantz

In this episode, Emmitt and Nicole discuss the key strategic goals of Galaxy Vets and why each area is critical to operating a business where employees and customers are happy. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
1/11/202235 minutes, 58 seconds
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Ep. 52 | 3 Signs Your Inventory is Working Well

In this episode Nicole lists her top three signs that your inventory system is healthy. She also discusses the constantly changing state of inventory and why it is critical to learn to adapt to it to avoid stress. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/30/202127 minutes, 49 seconds
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Ep. 51 | 3 Things That Keep You From Spending Time with Your Patients

Inventory Nation Podcast – Nicole Clausen, Operations: Understanding BottlenecksBottlenecks, roadblocks, and constraints in vetmed operations can limit growth and disrupt patient care. In this episode, Nicole covers what they are, the negative impact, a few examples of common constraints, along with some tips on how to optimize around the problem. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/23/202124 minutes, 52 seconds
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Ep. 50 | How Your Inventory Might Be Affecting Your Cash Flow (and Getting a Raise)

In this episode, Nicole discusses having too much stock on hand, reasons that it can happen, how it impacts the business, as well as a few tips on how to better manage stock levels to free up cash for the practice.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/9/202127 minutes, 39 seconds
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Ep. 49 | Inventory Management Systems and Processes (and Burnout!) with Emmitt Nantz

In this episode, Emmitt and Nicole discuss the vital role that continuous improvement can play in operating a hospital. A good continuous improvement strategy can decrease stress, improve inventory, and generate revenue growth. Emmitt talks about some dos and don’ts of cost of goods and managing goals.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/21/202148 minutes, 52 seconds
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Ep. 48 | The Future of Inventory in VetMed

In this episode, Nicole reveals her thoughts on the future of inventory in vet med practices. She talks about the importance of having effectively designed systems to help offset rising costs,  create extra budgets for staff, and other revenue-generating areas of practice.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/14/202134 minutes, 50 seconds
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Ep. 47 | Create an Impactful Practice Through the Power of Connection with Kelsey Kurtis

In this episode, Kelsey and Nicole discuss the importance of branding with a connection to clients. Kelsey talks about the difference between branding and marketing and gives some strategies for how to create and manage a stronger brand that ultimately creates happier clients and thriving workplace cultures.For more information about Inventory Ally, check out: www.inventoryally.comFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/31/202137 minutes, 32 seconds
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Ep. 46 | Delegating Your Inventory & Building Your Dream Team with Michael Shirley

In this episode, Michael Shirley, the Chief Empowerment Officer at Family Pet Health, and Nicole Clausen discuss what it means to run a practice while empowering the employees. Michael highlights strategies for making a practice a place that each person is happy to work at every day.  For more information about Inventory Ally, check out: www.inventoryally.comFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/20/202154 minutes, 37 seconds
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Ep. 45 | How To Lower Your COGS (and Not Just Order Less)

Is the cost of goods sold at your practice feeling high and out of control?  In this episode, Nicole responds to some frequent questions about costs of goods sold. She discusses some of her strategies for keeping costs of goods in control. Nicole also has an exciting announcement to make about a new venture that can help you manage inventory.View more information and the show notes at: www.vetlogic.co/podcastTo learn more about Inventory Ally, visit inventoryally.com.If you're looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com!FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/6/202137 minutes, 19 seconds
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Ep. 44 | Managing Inventory: Canada vs United States Edition with Brynne Hagerman

What would your practice look like if inventory was under control, planned, and efficient? In this episode, Brynne and Nicole discuss the cost of managing inventory poorly, common problems that practices face with inventory, and some tips for how to get on track with inventory so that your practice can have what it needs without tying up resources and wasting money.View more information and the show notes at: www.vetlogic.co/podcastIf you're looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my FREE Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/29/202137 minutes, 52 seconds
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Ep. 43 | Large Animal Inventory & Technician Licensure Legislation in Montana with Marcia Cantrell, CVT

In this episode, Marcia and Nicole discuss managing inventory and have some tips for managing in different seasons and types of practices. They also discuss licensing of vet techs, why it is important, and what to expect from a LVT if you are running a clinic.View more information and the show notes at: www.vetlogic.co/podcastIf you're looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my FREE Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/22/202153 minutes, 45 seconds
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Ep. 42 | Harnessing the Power of Leadership in Your Practice with Rick Clausen

In this special Father's Day episode, Rick and Nicole discuss what it means to be a leader. Rick gives some fundamental guidelines for how to lead and reveals the five essential elements for leading a successful mission or project.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/15/20211 hour, 2 minutes, 8 seconds
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Ep. 41 | What Vet Med Gets Wrong About Inventory

Nicole discusses and reviews what veterinary medicine gets wrong about inventory. Inventory management is a very misunderstood aspect of managing a practice and over the years she's heard several misconceptions frequently.In this episode, Nicole breaks down:1.  It’s okay to not know2. "It's always going to suck"3. "My inventory will never be under control"4. "No one will ever WANT to manage inventory"5. "No one ever writes in the want book"6. "Because of Chewy and 1-800-PetMeds, I shouldn't even bother with inventory anymore" For more training, download the Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
5/25/202139 minutes
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Ep. 40 | Inventory Monsters, Online Pharmacies, and more with Stephanie Goss

In this episode of the Inventory Nation Podcast, I am delighted to be joined by Stephanie Goss, the Director of Community Development for the Uncharted Veterinary Conference. We chat about how Stephanie got started in veterinary medicine and the path that led her to work at Uncharted.  Stephanie and I also discuss:- How she leveraged her skills to help her succeed. - How critical having good people skills are in vet med. - Strategies and tips for successful inventory management. - Managing online pharmacy to help practices and clients both benefit.If you're looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my free Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
5/11/202150 minutes, 18 seconds
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Ep. 39 | Your Top 3 Inventory Frustrations and What to Do About Them

Welcome back to the Inventory Nation Podcast! In this episode, I'm breaking down some of your top frustrations when it comes to managing inventory in your veterinary practice. I'll be giving you some tips and tricks for:- How to handle when your team doesn't let you know when something is running low- Ways to leverage your practice management system to help sell things correctly so that you can keep your inventory more accurate and reduce missed charges- Tips and tricks when you don't have enough hours in the day to manage inventory and time is in short supplyIf you're looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my free Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
5/4/202134 minutes, 8 seconds
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Ep. 38 | Veterinary Practice Management Strategies with Ed Fegan

In this episode of the Inventory Nation Podcast, Ed Fegan and Nicole Clausen discuss managing a practice like a business. Ed highlights the goal of Veterinary Business Professors and talks about why most practices can benefit from business coaching and training.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/Ed Fegan is the founder of Veterinary Business Professors, a company that provides courses, systems, and tools to help veterinary owners and practice managers better run the business side of veterinary medicine. Ed understands your business challenges, as he was in the trenches for 20 years as a practice manager at multiple successful practices. Ed is married to Deborah W. Fegan DVM, who he met while going to Purdue University – Go Boilers! Prior to becoming a practice manager, Ed was a Captain in the Army Corps of Engineers, Director of Engineering for a material handling systems design-build company, and Vice President of Technology for a Card and Gift Store chain.  He is a voracious reader and lifelong learner who is excited to bring the benefit of his experience to your business. Reach out to Ed today at [email protected] OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/13/202142 minutes, 59 seconds
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Ep. 37 | Optimizing Your Veterinary Practice's Laboratory with Rachel Lemcke

In this episode of the Inventory Nation Podcast, Rachel Lemcke and Nicole Clausen discuss managing and pricing laboratory services and some tips and strategies for how to make lab services a successful and profitable part of a veterinary practice.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/Rachel Lemcke formed Amwell Data Services LLC to help give veterinarians and their teams more margin with the larger goal of helping make veterinary medicine careers more sustainable. She builds a variety of hands-on, custom tools and projects to help veterinarians better leverage their laboratory services for improved practice stability and growth.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
4/6/202146 minutes, 52 seconds
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Ep. 36 | Efficient Inventory Ordering with Vetcove's Jessica Rizza

In this episode, Jess and Nicole discuss Vetcove as a veterinary purchasing/ordering platform and a few tips for streamlining the process of getting help and ordering products.  View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/Jess is one of Vetcove's Customer Success Managers. She always knew that she wanted to work with animals, so after obtaining her BS in Zoology from Michigan State University, she took a job as a veterinary assistant to see if veterinary medicine was "for her". Sure enough, from that moment, Jess knew veterinary medicine was where she wanted to build her career! That was in 2012 and since then Jess has obtained her CVT from Penn Foster, spent some time in the field sales and pet insurance world, and eventually stepped outside of the clinic to ultimately take on this role at Vetcove. Jess loves working for Vetcove because she gets to help make a difference in the lives of veterinary professionals. She loves seeing practices thrive. Jess has a goofy dachshund at home named Myrtle and a fat angry cat named Smaug that she loves to spend time with while not working!  #veterinarymedicine #vettechFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/30/202128 minutes, 4 seconds
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Ep. 35 | Owning a Thriving Veterinary Practice with Angela Hoffman, DVM

In this episode of the Inventory Nation Podcast, Dr. Angela Hoffman talks about how she found her way into veterinary medicine, her goals for growth, the importance of building real relationships with clients, and building a great culture within a clinic.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE  Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
3/2/202136 minutes, 26 seconds
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Ep. 34 | Caring for Special-Abled Patients in Your Practice with Suzi Langer

In this episode of the Inventory Nation Podcast, I am delighted to be joined by Suzi Langer. Suzi talks about Cerebella Hypoplasia, special abled pets, some of the issues that special abled pet owners experience when managing the health of their pet, and recommendations for veterinarians on how to help manage the care and anxiety of pet owners.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE  Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/23/202124 minutes, 54 seconds
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Ep. 33 | Inventory Accounting Strategies with Keith VanHoy

In this episode, Keith talks about why having a strong financial and accounting system in place is important to the long-term strategy of a veterinarian clinic.  He gives examples of some of the benefits of having a CPA and discusses challenges that clinics face when they do not have a solid partner to help with financial analysis.If you are fearful of seeking professional help or think that hiring a CPA is not for you then this episode will change your mind.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
2/16/202134 minutes, 50 seconds
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Ep. 32 | Prescription Monitoring Programs with Barb Hersh, RVT

In this episode, Barb and I discuss Prescription Monitoring Programs for veterinary practices. They are becoming increasingly more common for states to adhere to and have different requirements depending on the state. We chat about what a PMP is and why they are starting to be required in more states, in addition to some tips for helping maintain compliance with state and federal guidelines.You can find more information about this episode and the Prescription Drug Monitoring Program Training and Technical Assistance Center at www.vetlogic.co/podcast!You can also download the free Roadmap to Inventory Success HERE: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
1/26/202132 minutes, 7 seconds
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Ep. 31 | Cleaning Up Your Inventory with Jennifer Potts, RVT

In this episode, Jennifer talks about her path into veterinary medicine. She discusses her challenges with the inventory system when taking on the role of Hospital Manager and goes into some detail about today’s process. The importance of the business culture and the path to repairing the culture at her practice is also highlighted.Jennifer also talks about what she wishes she’d known sooner as well as a few pieces of advice for anybody trying to manage inventory.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
1/19/202134 minutes, 25 seconds
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Ep. 30 | Inventory and Operations Management in the Emergency/Specialty Practice with Amanda Zachrich

In this episode, Amanda joins us to talk all about the logistics of managing inventory, operations, and financials in emergency and specialty veterinary practices.Amanda Zachrich has 8 years of experience in ER/specialty veterinary medicine, where she worked as lead CSR, technician, and hospital administrator. In addition, Amanda also has 10 years of business ownership experience, which greatly helped her while managing a 24/7 ER/specialty practice. After becoming a practice manager, she started the 3-year process to get her CVPM, which she plans to apply for at the beginning of 2021 and hopefully sit for the exam later that year.----------------------Looking for free inventory resources?Download the Ultimate Guide to Not Running Out ThingsDownload the Roadmap to Inventory SuccessFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
1/6/202136 minutes, 56 seconds
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Ep. 29 | Hospice & End-of-Life Care in the Veterinary Practice with Dr. Kathleen Cooney, CHPV, CCFP

In this episode, Kathleen Cooney, DVM, CHPV, CCFP, the Director of Education at the Companion Animal Euthanasia Training Academy, joins us to chat about hospice and end-of-life care in the veterinary practice. We chat about her journey in veterinary medicine, self-care tips, Dr. Kathy's tips for adding hospice services to your practice, and more.You can also learn more about the Companion Animal Euthanasia Training Academy at https://caetainternational.com/.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
12/29/202045 minutes, 18 seconds
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Ep. 28 | Cybersecurity and Protecting Your Veterinary Practice with Clint Latham

In this episode, Clint talks about data protection and cybersecurity in veterinary hospitals.We get to hear how he got into Vet Med, the inspiration behind his company’s name, and he elaborates on Ransomware. Clint tells us about some of the larger Ransomware attacks he’s seen and heard of, and we learn that even the IoT (internet of things) is a target.What are some of the biggest challenges Clint has faced? He gives some advice to mitigate risks, and he shares 5 steps to greater security, all on today’s episode of Inventory Nation Podcast.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
12/22/202058 minutes, 31 seconds
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Ep. 27 | Becoming a Virtual Vet Tech with Jenica Veley, RVT

After 12 years working in the Veterinary field, Jenica Veley, an RVT from Ontario, Canada, saw a need in each clinic she worked in. Virtual VetTechs was born from her desire to address that need. She launched her services not long ago and has already added a new team member to help her in her goal of supporting Veterinarians in their journey.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
12/15/202038 minutes, 42 seconds
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Ep. 26 | How to Make Inventory Counts Suck Less

Cycle counting is an incredibly beneficial task and a key aspect of your inventory management strategy for your veterinary practice. First off, what is cycle counting? Typically when any inventory counting is mentioned, deep-seated dread and panic immediately come to the surface. If the very mention of counting makes you think of spending long hours (maybe even days!) at the end of the year counting pills, maybe even needles, until your brain is fried, you are not alone. Cycle counting is the opposite of this. With cycle counting, you count small amounts of inventory throughout the year. For example, with cycle counting, you can set up a schedule to count 2-4 products every day rather than counting your inventory for days at a time. You can also download your FREE roadmap  to inventory success here: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
12/8/202029 minutes, 5 seconds
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Ep. 25 | The Journey from CVT to Educator with Alyssa Mages, CVT

Alyssa Mages is CVT and the Chief Visionary Officer at Empowering Veterinary Teams. With over 16 years in the veterinary field and a lifetime of thinking outside of the box, she’s EVT’s go-to-gal for developing content and ensuring skills are taught and messages heard. When she's not creating, teaching or saving furry lives, she's hanging out with her family - amazing hubby, 2 small yet spectacular humans & blind Cane Corso pup.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
12/1/202052 minutes, 56 seconds
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Ep. 24 | Inventory Management Strategies with Kirk Augustine

In this episode, I’m so excited to be joined by Kirk Augustine! Kirk is the founder and president of Animal Health Digest. A seasoned animal health industry consultant and adviser, he has more than three decades of work roles and consulting experience in manufacturing and distribution, including channel strategies; reorganization, marketing, sales, purchasing, inventory control, training, and campaign development.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/24/202058 minutes, 46 seconds
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Ep. 23 | Building Vibrant Veterinary Teams with Amy VanDeWater

Amy VanDeWater is the founder of Glue Veterinary Coaching and has over 30 years of experience in the veterinary industry. When she worked in the pharmaceutical/industry side of vet med, her primary focus was helping practices discover ways to provide the best medicine and client experiences and helping build productive, highly-skilled teams that drive practice growth.  With Glue Veterinary Coaching, she’s been able to channel all her passion and energy towards one very specific goal– helping veterinary practices grow by creating vibrant teams and loyal clients.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/17/202045 minutes, 21 seconds
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Ep. 22 | Strategies for Communicating with Clients During COVID with Debbie Boone, CVPM

In this episode, I am absolutely delighted to be joined by Debbie Boone, CVPM. She is a self-professed “customer service geek and champion for animal health”. A love of animals lead her to a degree in Animal Science from NC State University. To get her foot in the door to her dream job, she began her career in veterinary medicine as a part-time receptionist in 1985. She managed AAHA accredited hospitals for 23 years. Her rather unique skill set includes experience with small animal, mixed animal, specialty, emergency, and even shelter management.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/10/20201 hour, 10 minutes, 33 seconds
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Ep. 21 | IT & Practice Management Systems for Veterinary Practices with Allen Crist

In this episode, I am delighted to talk with Allen Crist, the owner at CCWTechnology. Allen is a veterinary IT specialist and works with programs like AviMark, Impromed, Vetastic, and more. CCW Technology offers a wide range of technology services including computer support/repair, virus removal, Data Recovery. He also consults on telecom/VOIP, marketing and branding, website hosting and design, among others.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/3/202036 minutes, 54 seconds
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Ep. 20 | From Kennel Tech to Practice Manager + Inventory Strategies with Jamie Gonzalez

I’m so excited to be joined by Jamie Gonzalez, a hospital manager with over 18 years of experience. She’s currently Currently in a practice manager role pursuing a regional manager position, as well as her CVPM certification and MBA.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/27/202027 minutes, 21 seconds
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Ep. 19 | Utilizing Cubex in Your Practice with Joe Faiella and Barb Hersh, RVT

I am delighted to be joined by Joe Faiella and Barb Hersh of Cubex. Joe is the President of CUBEX Veterinary Solutions. He graduated from West Point, has a Law Degree from the University of Connecticut and a Master of Business Administration degree from Yale’s School of Management. Barb is the Senior Education Consultant at Cubex. Barb was the Inventory Supervisor and CUBEX Administrator for a very large specialty practice in The Bay Area, CA for 6 years. Now, she enjoys helping people and practices utilize CUBEX and all its features to maximum capacity.CUBEX is offering an exclusive promotion to all podcast listeners… Get 30-Days FREE of CubexPMP and/or 5% off the CUBEX MiniPlus. This offer is valid through November 30, 2020.  Visit cubex.com/inventorynation to take advantage of this promotion.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/21/202046 minutes
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Ep. 18 | Five Ways to Reduce Your Inventory Costs (COGS) in Your Veterinary Practice

In a veterinary practice, inventory costs are the second-highest expense. In this episode, learn my top five ways to reduce your COGS.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/13/202028 minutes, 10 seconds
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Ep. 17 | World of Possibilities for Inventory Managers with Kimberly Shaffer, LVT

Kimberly Shaffer, LVT is an Area Manager for PSIvet which is a GPO that offers consulting and training. She hs worked as a manager in a five veterinarian practice for 20 years in Northern VA ad has been with PSIvet for over two years now. Join us as we chat about moving from practice to vet med "industry", as well as the value of training and education for inventory managers.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/6/202037 minutes, 8 seconds
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Ep. 16 | Improving Your Operations with Technology with Dr. Caleb Frankel

In this episode, I am delighted to be joined with Dr. Caleb Frankel. Dr. Caleb practices emergency medicine at the Veterinary Specialty & Emergency Center, an 80-doctor referral hospital in Greater Philadelphia, PA. He is also the Founder/CEO of Instinct Science (www.instinct.vet), a new veterinary software company focused on improving state-of-the-art veterinary hospitals that incorporates true workflow improvement, decision support, patient safety tools, and charge capture automation.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/29/202041 minutes, 21 seconds
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Ep. 15 | Rehabilitating and Releasing Marine Mammals with Bree Stenstrom, RVT

In this episode, I'm thrilled to be joined by Bree Stenstrom, RVT. She has spent the last three summers rescuing, rehabilitating, and releasing marine mammals such as harbour seals at the Vancouver Aquarium’s Marine Mammal Rescue Centre. In the winter months when seal pupping season has come to an end she focuses her time in small animal medicine at a busy practice located in downtown Vancouver. Breanna also spent an early part of her career as the only RVT at a local zoo caring for the entire animal collection of 150+ animals.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/22/202027 minutes, 48 seconds
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Ep. 14 | Managing Inventory at a Mobile Hospice Practice with Diana Herrera LVT, SAMP, CHPT

In this episode, I’m delighted to be joined by Diana Herrera, the technician supervisor and inventory manager at Senior Paws, a hospice and end-of-life care veterinary practice.She is a licensed veterinary technician, and earned her bachelor of science in veterinary medicine, then decided to study small animal massage therapy with the Northwest School of Animal Massage and earn a rehab certification. Diana also recently earned her hospice and palliative care certification with the International Association for Animal Hospice and Palliative Care. Diana has worked as an ICU tech for over 6 years and now has found her passion with senior care and end of life care and has managed inventory for over 2 years.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/15/202030 minutes, 53 seconds
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Ep. 13 | Elevating Your Professional Career in Vet Med with David Liss, MBA, CVPM, PHR

David Liss and I talk about how to elevate your career in veterinary medicine, the different possibilities in vet med, and how strategic inventory management not only benefits your practice but your career as well.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/8/202031 minutes, 8 seconds
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Ep. 12 | Improving Controlled Substance Compliance & Safety with Matt Ruiter and Camden Carter

I'm talking controlled substance compliance with Matt Ruiter and Camden Carter. Camden is a senior at Brigham Young University. Her senior research project focused on controlled substances in private veterinary practices. Now, she is dipping her toes in the world of entrepreneurship by partnering with Unified Information Devices and is excited to bring innovation to the vet market. Matt is the Cheif Scientific Officer at UID and is a former scientist turned business owner. Matt works diligently to innovate the research world through the power of RFID. He created the Controlled Substance Safety Solution for laboratories but has seen it’s need in veterinary practices.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
9/1/202039 minutes, 56 seconds
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Ep. 11 | Managing Inventory at a Veterinary Non-Profit Group with Marcy Thrash, CVT

Marcy is the Program Director for Project V.E.T.S. She manages all of the inventory that comes in and goes out of the warehouse, communicates with all of the recipient groups, oversees warehouse staff and volunteers, and helps with a wide range of other jobs. Project V.E.T.S. is a huge part of Marcy’s life. Their mission reflects her own beliefs; being kind to our environment and saving animals.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/25/202023 minutes, 4 seconds
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Ep. 10 | From Veterinarian to Entrepreneur with Dr. Laura Catena

In this episode, I am so excited to be joined by Dr. Laura Catena. Dr. Laura is a small animal veterinarian and entrepreneur. She developed the ArmOr Hand Animal Handling Gloves after an injury she endured while working in emergency medicine. Dr. Catena has a strong interest in human and pet supplements, how they are formulated, tested, and their efficacy. Dr. Catena is a firm believer in holistic care integrated with conventional medicine, when needed, as well as the importance of self-care.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/18/202032 minutes, 38 seconds
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Ep. 09 | The Impact of Inventory on Your Veterinary Practice

In this episode, I am going to be talking all about why proper inventory management is so critical for our practices and how it impacts us on every level.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/11/202017 minutes, 38 seconds
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Ep. 08 | Supporting Your Team Using Inventory with Kirsten Thorn

In this episode, Kirsten Thorn shares her advice with other inventory managers: "Get yourself familiar with what your clinic has. You can always talk to your vendors about new things coming in. Get to know your vendors, get to know your software. Also, get to know your technicians and what they need. They are going to be the ones that are really going to help you as to what their needs are and what they are going to run out of… even talk to your doctors. But, get to know your inventory, get to know what you have, and get to know your software."FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
8/4/202021 minutes, 49 seconds
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Ep. 07 | Mental Health & Positivity with Elle Payne, RVN

In this episode, we are going to be focusing on something a little different than inventory. Instead, we’re going to be talking about another important aspect of veterinary medicine; mental health. Not only that, but the rates of burnout and compassion fatigue are incredibly high in our industry. We go above and beyond on a regular basis to care for others; whether it’s our patients, our clients, or our team. I think it’s important to care for ourselves just as much as we care for others.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/28/202028 minutes, 50 seconds
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Ep. 06 | Getting Your Team Involved with Inventory with Tatum Sheehy

In this episode, I’m honored to be joined by Tatum Sheehy, the Project Manager and Inventory Manager at The Pet Clinic! Tatum is finishing up her Master’s of Science in Organizational Leadership. She also has a Bachelor’s degree in International Business Management.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/21/202031 minutes, 46 seconds
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Ep. 05 | Multiple Location Inventory Leadership with Jessica Reuterskiold, MS, CPM, CVT

In this episode of the Inventory Nation Podcast, I’m delighted to be joined by Jessica Reuterskiold, CVT, MS, the Director of Inventory Management and Pharmacy Operations at a multi-location practice. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/14/202021 minutes, 53 seconds
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Ep. 04 | Managing Inventory While Working ER Overnights with Rebecca Regan, CVT

Rebecca, an inventory manager and veterinary technician at an emergency practice, shares her advice with other inventory managers: "find your support system and keep doing you. You are going to have those hard times and you are going to struggle sometimes, but it's all going to be okay. You're going to find your niche and it's going to be so much easier. It's going to be okay!"FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
7/7/202022 minutes, 55 seconds
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Ep. 03 | Managing Backorders in your Veterinary Practice

In this episode, we are going to be talking all about how to manage backorders in your practice. It seems like backorders have become increasingly more frequent and lengthy in the last couple of years. I remember back when I first started managing inventory, which seems like many moons ago now, if a product was on backorder, it was either short-lived or it was fairly easy to find an alternative. Now, not so much. Between the class II opioids, eye medications, antibiotics, and other critical backorders, we are stuck between a rock and a hard place.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/29/202016 minutes, 18 seconds
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Ep. 01 | Continuously Improving your Inventory with Caitlin Shaw, LVT

Caitlin shares her advice with other inventory managers: "Try to take advantage of all available resources, ask questions, network, ask people on Facebook groups, the Veterinary Inventory Strategy Network, and Vetcove discussion boards. Question the methods that are in place when you take over, ask yourself, "is there a better way to do this?". It doesn't have to all be changed overnight, it's a process, it will take time to make the system your own. But, it's all about looking at each process, and saying "is this the best way I can be doing this?" and if not, what are some other ways and other resources to reach out to and see about other options that might be a better fit. Always be flexible and be willing to learn, grow, and change!"FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/29/202035 minutes, 18 seconds
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Ep. 02 | Blazing Your Own Trail with Dr. Elan Armstrong

Are you ready to blaze your own trail in veterinary medicine? Dr. Elan Armstrong shares her non-traditional journey to becoming a veterinarian, the challenges she has faced and overcome on her journey, the importance of staying true to who you are, and blazing your own path in veterinary medicine.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/29/202027 minutes, 23 seconds
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Inventory Nation Podcast Trailer

FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
6/14/20201 minute, 11 seconds