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Inventory Nation with Nicole Clausen - All Things Inventory Management for Veterinary Professionals Cover
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Inventory Nation with Nicole Clausen - All Things Inventory Management for Veterinary Professionals

English, Finance, 1 seasons, 94 episodes, 2 days 3 hours 46 minutes
About
After working with thousands of veterinary professionals and inventory managers from across the country as the founder of Veterinary Care Logistics and the Veterinary Inventory Strategy Network, I've come to realize two things. One, as veterinary professionals we need help managing inventory (you are not alone!). Two, there are so many talented, dedicated, passionate veterinary professionals with amazing stories. Join us for the Inventory Nation podcast to hear the stories and voices of vet med AND help manage and control your inventory.
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Ep. 94 | My 3 Favorite Ways to Know When Hospital Supplies are Low

What is it about “back to school” season? It just feels like a great time to start fresh! And if you’re a veterinary inventory manager, that probably means taking control of unnecessary guesswork – and stress! Nicole Clausen, host of The Inventory Nation Podcast, gets us started with a strategy for reliably managing reorder points. You’ll learn about tried-and-true methods for keeping your inventory operation running smoothly, with some help from things like reorder tags, bins, or shelf labels. Find out about simple – but game-changing – ways to establish best practices and preserve your peace of mind. Much of it comes down to what works best for your team’s culture and with the flow of your daily veterinary procedures. If you’re looking for a terrific step-by-step approach, consider trying Nicole’s Reorder Tag Magic. It’s an online course that walks you through how to implement various options, secure your team’s buy-in a
29/08/202323 minutes 10 seconds
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Ep. 93 | How to Remove Financial Barriers to Care with Aimee St. Arnaud

SUMMARY: There it is: The dreaded “payment due in full at time of service” sign at your front desk. For many pet owners it can make the difference between seeking treatment and walking away. Sad, uncomfortable conversations about the financial bottom line are a huge cause of burnout for care providers, but it doesn’t have to be that way! Our special guest on this episode of Inventory Nation is sharing a systematic approach to tailoring a clear, flexible financial strategy that fits your particular practice’s values and resources.Aimee St. Arnaud, practice owner and founder of Open Door Veterinary Collective, walks Host Nicole Clausen through a new way of tackling the realities of pet care costs and collaborating to create a win-win financially and emotionally. Her team offers both consultation and courses to help practices put in place practical tools to soften the biggest barrier to care. Clients and practices alike can benefit from Open Door’s step-by-step
15/08/202335 minutes 33 seconds
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Ep. 92 | Are you the Purr-fect Inventory Manager? How & Why Inventory Matters

On this jam-packed episode of Inventory Nation our Host Nicole Clausen is reminding us why we do what we do and how to answer that all-important question: Am I doing a good job? You’ll learn why it’s important to establish a baseline and how to put in place objective measures to assess the health and functionality of our inventory management systems. We don’t want to wear rose-colored glasses, for sure, but inventory managers also tend to be super-hard on themselves, which doesn’t help anyone! The goal is to acknowledge our impacts, celebrate the victories and put in place processes (like reorder tags or practice system software) that keep our practices running smoothly and profitably. Efficient inventory management pays real financial, practical and even emotional dividends for vets, technicians, support staff and – most of all – our patients! And if you’ve ever felt like you don’t quite know where you fit into your practice or the job seems thankless and overwhelming, we’ve got yo
11/07/202328 minutes 26 seconds
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Ep. 91 | What to Do When Your DVMs Want ALL the Options

Here’s a scenario you may have experienced (and stressed over): Your DVMs seem to want ALL the options on the shelves and right NOW! On this episode of Inventory Nation our host, Nicole Clausen, shares a systematic framework to help you navigate what’s already in stock, massage the flow of products and create ordering procedures to accommodate (but not over-provide for) the demands of your practice. For many care providers, an understandable (but unnecessary and unhelpful) scarcity mindset can overwhelm good planning. That’s where our job as analytical, well-informed inventory managers comes into play. We are able to explain the implications of carrying unpaid goods over long periods of time, the risks of expirations and tying up money that could better be used elsewhere. You’ll learn about steps to take and processes to put in place that will provide guardrails (and boundaries!) when you’re feeling pressured to make decisions that aren’t documented, data-backed or fully informed by
20/06/202326 minutes 26 seconds
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Ep. 90 | Going from Selling 2 in a Month to 17 in a Day -- What to Do Next!

We’ve all experienced it – those unpredictable surges in demand that come out of nowhere and throw us totally off our game. On this episode of Inventory Nation, Host Nicole Clausen walks us through this unsettling scenario. More importantly, she’s giving us a methodical approach to figuring out why these spikes happen and how (with a little planning) we can stay ahead of the curve. Given how hard we work to keep our systems running smoothly and everything readily available for our teams – whenever and in whatever quantity they need – it can be very frustrating when a totally unforeseen, seemingly random run occurs. Suddenly a certain medication or critical supply has been completely depleted. The cupboard is bare. Talk about a stressful situation – one we all want to avoid! You’ll learn on this episode about three key questions to ask when navigating those big spikes and how to get buy-in from your team to help keep things on track. With just a little bit of detective work, some goo
05/06/202318 minutes 2 seconds
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Ep. 89 | 11 Tactics for Helping Your Team to Enter Charges Correctly

Do you have an inventory management hero? Or maybe you’re the unsung hero? This episode of Inventory Nation introduces something brand new from Vet Care Logistics: Inventory Manager Appreciation Day, which this year takes place on June 7th and will also mark the opening of nominations for Inventory Manager of the Year! So stay tuned for accolades as well as exciting gifts for our honorees! Host Nicole Clausen is also giving us the run-down on her Top Tips for keeping your inventory systems running smoothly (and accurately). You’ll learn about simple, but powerful ways in which to work more effectively with your team to enable, monitor, assess and backstop data related to ordering, tracking and sharing. The savings to your practice can be significant and it’s great for team morale since – to paraphrase the bestselling self-help author Brene Brown – clear is kind! Hope these 11 strategies for bundling, recording and selling inventory inspire you to up your data accura
23/05/202329 minutes 6 seconds
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Ep. 88 | Getting Your Inventory Set Up with Inventory System Deep Dive

Overwhelmed? Confused?  Sometimes even waking up at night with inventory anxiety? Nicole Clausen, host of the Inventory Nation Podcast, well remembers having exactly those feelings when she was just starting out – and wishing she had a comprehensive resource. That’s why she has created a new inventory ecosystem methodology – the program she wishes she’d had access to back in the day! This episode introduces the Inventory System Deep Dive, a lifetime playbook for you and your inventory. Engaging and fun, it’s a three-phased online program with evergreen resources, a community of support and all the tools you’ll need to bring real, sustainable order to your practice’s inventory. You’ll learn about how to set up software support, create management systems and put in place all the necessary guardrails to ensure smooth sailing through all kinds of inevitable growth, change and unexpected hurdles. The veterinary professi
25/04/202321 minutes 1 second
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Ep. 87 | 5 Inventory Things that Shouldn't Be Normalized in Vet Med

Time flies! On this special episode of Inventory Nation, Host Nicole Clausen is celebrating six years of serving her favorite people – us! When she started Veterinary Care Logistics in 2017, it was out of a strong desire to help the many inventory managers who feel overwhelmed or beaten down by their job descriptions. Having once been there herself, Nicole knows well the behaviors and assumptions that have been normalized when it comes to inventory managers and what their jobs entail. And she also knows how we can push back, creating systems and processes that benefit us and our entire practice! You’ll learn on this episode about nine of the biggest myths Nicole has encountered over her years of working with a huge variety of clients across the U.S. and beyond. She’s giving us permission to question business as usual and practical tips designed to set our practices up with protocols that work. If you’re feeling confused, lost, devalued or burdened by unrealistic expectations (your o
18/04/202335 minutes 58 seconds
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Ep. 86 | 5 Steps for Getting Your Team Excited About Change

Change is never easy and – especially in a fast-paced clinic environment where so many variables pop up every single day – it can even be destabilizing. That’s why Host Nicole Clausen is devoting this episode of The Inventory Nation Podcast to Five Simple Steps to reduce the fear factor when it comes to adopting new systems or processes. She walks us through practical approaches that will smooth transitions and promote buy-in from team members all along the way. So grab a notepad and hear how you can take the guesswork out of implementing change with some basic strategies (like clear communications, training and positive reinforcement). It’s all about setting your practice up for seamless, successful adoption over the long haul. And you might even find your team getting excited because – when executed properly – new SOPs, methods and platforms improve everyone’s quality of life! “As people who are leading, changing and growing our practices, we have the opportuni
04/04/202323 minutes 17 seconds
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Ep. 85 | The Tightrope of Controlled Substance Regulations: Improving Your Compliance with Lauren Forsythe, PharmD

An ounce of prevention is worth a pound of cure. Penny-wise and pound-foolish. Either of these adages apply perfectly to the topic at hand on this episode of Inventory Nation. Dr. Lauren Forsythe – a controlled substances expert and Pharmacy Service Head at the University of Illinois Veterinary Teaching Hospital – highlights for Host Nicole Clausen how risk mitigation can prevent costly regulatory compliance issues before they start. Their conversation focuses on why it’s important to establish dispensary protocols as well as concrete strategies to get the job done at your particular practice. You’ll learn about common mistakes and how to get around the reflexively fearful response many of us have when it comes to taking on the management of controlled substances. Ready to fall in love with your inventory? Check out Nicole’s new (and totally free) mini-course at this link. And stay tuned for more fun mini-courses and ev
21/03/202333 minutes 51 seconds
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Ep. 84 | 3 Things to Remember When Being an Inventory Manager Feels Impossible

Help! Have you ever gone from feeling in total command of your inventory to … what?? The wheels suddenly seem to have come off the bus, thanks to an unexpected rush or a crush of back orders. Don’t worry! Host Nicole Clausen has your back and is devoting this episode of The Inventory Nation Podcast to managing through – practically and emotionally – when things start to fall apart. And, by the way, inventory snafus happen to everyone – so no beating yourself up! You’ll come away from this show with three Top Tips for getting through the bumps, plus bonus ideas sure to make you feel less alone. The biggest takeaway? Don’t be afraid of vulnerability (with thanks to Brené Brown)! Creating inventory systems can be a thankless job fraught with inevitable mistakes, but that doesn’t mean you aren’t doing a fantastic job. This episode provides you tools to perform a reality check when it feels like the rock is rolling back down the hill! In addition to mindset coaching, Nicole is sharing ot
07/03/202322 minutes 38 seconds
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Ep. 83 | Quantifying Your Value as an Inventory Manager

Ever wondered how to showcase the value you bring as an inventory manager? Or wanted to truly shine during a salary negotiation or on your latest resume? Host Nicole Clausen devotes this episode of The Inventory Nation Podcast to giving you strategies to demonstrate – in very concrete ways – the huge benefits this work bring to to veterinary practices. And there’s nothing squishy about it since metrics are of course at the heart of great inventory management! You’ll learn how to quantify clearly for clinic owners (or perhaps prospective employers in other industries) the impacts you make in reducing expenses, saving time and boosting efficiencies throughout the operation. To put it another way: If you’re saving a $1.5 million practice just 2% annually on cost of goods, that represents a savings of $30,000. Add in all the other reductions in waste, inefficiency and over-stocking and a skilled inventory manager’s impacts to the business’s bottom line are easily in the tens of thousand
21/02/202315 minutes 25 seconds
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Ep. 82 | Tactics for Creating Systems for Your Inventory

SUMMARY: Passion is at the heart of every great romance and it’s no different went it comes to Host Nicole Clausen’s ongoing affair with all things inventory management! This episode of The Inventory Nation Podcast offers you a front-row seat on what it feels like to Fall In Love With Your Inventory! Returning with her first podcast of 2023 (and since the loss of her beloved Tank), Nicole jumps right into the nuts and bolts of putting systems in place – not just in order to get a handle on things like ordering, pricing and performance indicators but also to make life more pleasant and manageable for everyone on your team. Even on the best of days our practices can be swamped by all kinds of variables, so why not put in place SOPs that are about more than show? Nicole is spelling out the components of a healthy inventory ecosystem and how they all work together to ease everyday operational flow. You’ll also hear about Emma
14/02/202328 minutes 40 seconds
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Ep. 81 | The Education of an Inventory Manager – Pt. 2

Rock star inventory managers  are made – not born! That’s the message from Host Nicole Clausen, who on this episode of The Inventory Nation Podcast shares the personal story of her vision for an independent vet consulting business and how she made it happen. All the transformational tools and strategies she offers clinics around the country didn’t materialize overnight. As Nicole describes (starting with Part I of this two-part series), her journey included figuring out her niche, claiming and flying her own flag proudly, trial, error and lots of good humor. Follow along (and send Nicole a DM) on Instagram: www.instagram.com/veterinarycarelogisticsJoin the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.comLearn more about practice management system software training sessions or remote consulting: 
29/11/202224 minutes 52 seconds
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Ep. 80 | The Education of an Inventory Manager – Pt. 1

On this episode of Inventory Nation we’re invited to join Host Nicole Clausen for an intimate look at her journey from a childhood passion for marine biology and furry animals to the happy accident that brought her into the world of veterinary medicine. It’s a community she has loved for all kinds of reasons right from the start, but it was her introduction to the “puzzle” that is inventory management that brought together all the things at which Nicole excels: Building relationships, figuring out systems, providing support and sharing a wealth of strategies for making your practice’s inventory a thing of beauty! For show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | <a href='http://www.facebook.com/veterinarycarelogisti
22/11/202225 minutes 41 seconds
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Ep. 78 | Busting Controlled Substance Myths with Jack Teitelman

We all know controlled substances are to be handled with care, but Host Nicole Clausen’s guest on this episode of Inventory Nation drives home just how critical it is to mitigate risk – before a breach of compliance occurs! Jack Teitelman, a 26-year veteran of the Drug Enforcement Agency (DEA), has seen first-hand the fall-out for veterinary registrants who fail to put adequate systems in place and it’s not pretty. Your program doesn’t have to be perfect, but it must demonstrate seriousness of intent and consistency. Feeling fully compliant and ready to face the DEA? If not, you might want to take a short risk assessment quiz to determine whether a discovery call is in order! You can find the link here. Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, s
25/10/202253 minutes 49 seconds
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Ep. 77 | Pricing Your Services Strategically with Lindsey McMakin

On this episode of The Inventory Nation Podcast we’re learning about how to take a strategic look at everything on our ledgers, from COGs to employee expenses to the shortfalls too many practices experience as a result of underpricing common procedures like basic exams. Host Nicole Clausen asks Lindsey to share thoughts on how practices can keep competitive with online pharmacies and which reports and other data to generate, follow and track – not once in a blue moon but on a regular basis! For show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
18/10/202235 minutes 3 seconds
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Ep. 76 | Career Sustainability in Veterinary Medicine with Dr. Eve Harrison

On this episode of The Inventory Nation Podcast we hear first-hand from Host Nicole Clausen’s very happy guest how she established a practice that feels liberating, nourishing and reflective of her values. Dr. Eve Harrison runs a Los Angeles-based Concierge Vet practice that enables her to give the highest level of care to the clients who are the best fit at a wage that feels like fair compensation. She shares her journey from burnout and frustration to self-empowerment through boundaries and envisioning abundance. Learn more about House Call Vet Academy, an online course that teaches how to get a mobile vet practice up and running without falling into the many pitfalls Eve has experienced. Dr. Eve Harrison&apos;s  website. Book a free discovery call with Eve by clicking here.<
27/09/202242 minutes 3 seconds
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Ep. 75 | How Shelly Chadwick, CVIP Reduced Her COGS from 23% to 17%

Welcome back to The Inventory Nation Podcast and a special episode showcasing incredible changes Host Nicole Clausen’s guest was able to implement after becoming a Veterinary Care Logistics Certified Veterinary Inventory Professional. If you’ve ever felt overwhelmed, isolated or at a loss for how to put the right systems in place, you’re not alone. As you’ll hear in this lively conversation, Shelly Chadwick has been there – but since completing the CVIP course she has dramatically reduced inventory costs and headaches at her animal hospital (a place she especially loves for reasons that will become clear when you hear her amazing story). She’s sharing the many “aha” moments, strategic tools and other valuable takeaways that enabled her to get on top of what can be a very stressful job. “At the end of this cour
20/09/202240 minutes 3 seconds
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Ep. 74 | How Much Time Should Inventory Take?

How much time should inventory management take? The short answer is: It depends! Every situation involves variability and nuance, but there’s one thing that pretty much all of us have in common: We have to start somewhere! We also have to understand that getting the right system in place requires time, patience and, very often, some help. The most important thing is establishing a clear endpoint – checklists and procedures that, once in place, will make every function flow more smoothly and efficiently. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
13/09/202230 minutes 47 seconds
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Ep. 73 | 5 Important Inventory Tasks You Might Not Think About

Host Nicole Clausen is drilling down on her Top Five Tasks for mastering your inventory management. She covers everything from regulatory compliance to negotiating with vendors, offering up great insights and tips to keep you on track. You’ll come away with new checklists to smooth your process, thoughts about the importance of creating boundaries with sales reps and ideas to help you get your team onboard “The Price Is Right”-style! So revel in your inventory management role, says Nicole, and approach it with a sense of fun, creativity and well-deserved pride!FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
30/08/202230 minutes 4 seconds
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Ep. 72 | The Intersection of Inventory Management and Social Media with Cheyanne Flerx

Social media can feel overwhelming, but not when you have an expert like Cheyanne Flerx — aka Hey Cheyanne! — onboard to show you the ropes. On this episode of The Inventory Nation Podcast, this maestro of online communication shares with Host Nicole Clausen her best advice for veterinary professionals who want to increase visibility and capture the spirit of their practice’s core values.You can find Cheyanne at:https://www.instagram.com/hey_cheyanne/https://www.heycheyanne.com/Follow along (and send Nicole a DM) on Instagram: www.instagram.com/veterinarycarelogisticsJoin the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.comLearn more about practice management system software training sessions or remote consulting: 
16/08/202236 minutes 17 seconds
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Ep. 71 | Tips for Keeping Inventory Accurate in Your PiMS

Welcome to the two-year anniversary of The Inventory Nation Podcast! It’s amazing to see a little experiment that started off as a way to stay connected during Covid19 lockdown blossom into a thriving community of support. Host Nicole Clausen continues sharing ideas and strategies for optimizing veterinary practices with a look at ways to integrate inventory management into our practice information management systems (or PiMS). Follow along (and send Nicole a DM) on Instagram: www.instagram.com/veterinarycarelogisticsJoin the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.comLearn more about practice management system software training sessions or remote consulting:  www.vetlogic.co/consultingFOLLOW OR CONTACT US: Website | <a href
09/08/202230 minutes 8 seconds
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Ep. 70 | Drew Bartholomew - A New Way for Calculating COGS

This episode of The Inventory Nation Podcast looks at veterinary practices through the prism of MBA best practices. Host Nicole Clausen interviews Drew Bartholomew, Chief Operating Officer at Vetcelerator, who is sharing new ways of measuring Costs of Goods Sold. With an MBA from The Wharton School, he is highlighting the business case for systematically tracking baseline factors that determine overall profit and loss. As a primer, you might want to click here to listen to Episode 65 of Inventory Nation – which covers Everything You Ever Wanted to Know About COGS! Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | <a href='https://www.l
02/08/202227 minutes 15 seconds
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Ep. 69 | A Walkthrough of the Inventory 911 Toolkit

If you feel like your inventory is in chaos and every day brings more, this one’s for you! Host Nicole Clausen breaks down her comprehensive Inventory 911 Toolkit, a step-by-step blueprint to optimize your knowledge, strategy and confidence. You’ll learn what the course includes as well as the goals behind its design – the primary one being freedom. The Inventory 911 Toolkit course includes a variety of templates, spreadsheets videos and a workbook that will turn great ideas into actionable procedures.Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | <a href='https://www.linkedin.com/in/nicole-cla
19/07/202212 minutes 2 seconds
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Ep. 68 | What Every New Inventory Manager Should Know

Are you new to inventory management? Feeling overwhelmed? Can’t find the playbook that spells it all out? Check, check and check! Not to worry. Nicole Clausen, founder of Veterinary Care Logistics, has got you covered. On this episode of The Inventory Nation Podcast she is walking us through Five Things Every Inventory Manager Should Know (plus a very important bonus tip!). The quickest way to build confidence in your role is to know the landscape you’re dealing with and Nicole’s step-by-step roadmap does exactly that. She covers the foundational elements of a highly effective inventory program, which include: defining parameters and figuring out variables in the system; creating a network of support for those tough days or tricky situations; and – perhaps most important of all – getting clear with your team about what’s expected of you right from the start. Once your role’s requirements have been well defined, you’ll know whether further explanation, training or support i
12/07/202228 minutes 3 seconds
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Ep. 67 | 3 Sneaky $$ Leaks in Your Inventory

Are you staying ahead of price increases – especially in an economy where the cost of everything seems to be going up, up, up? On this episode of The Inventory Nation Podcast you’ll find out why it’s more important than ever to have systems in place to prevent three common pricing mistakes that can erode bottom-line revenue. Host Nicole Clausen, founder of Veterinary Care Logistics, is highlighting some of the sneakiest reasons inventory managers often feel like they’re scrambling – and still (quite literally) coming up short. She shares key strategies for keeping clinic operations running smoothly – and profitably – with protocols around things like receipt and processing of shipments, maintaining up-to-date practice management systems and setting up backstops for the inevitable pricing outliers and “special exceptions” that can trip us up. The good news is: Nicole has been there and knows what it takes to audit, analyze and help us incorporate go
05/07/202227 minutes 25 seconds
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Ep. 66 | Overcoming the Paralyzing Fear of Running Out

Does the thought of running out of a veterinary medicine or supply strike fear in your heart? Are you the sort of inventory manager who buys in excess “just in case”? If so, this episode of The Inventory Nation Podcast is for you! Chronically overstocking products not only reduces your practice’s efficiency, it also diverts resources better spent on things like equipment repair, new hires, or raises for the team. So the next time you look at your stockroom shelves and see bottles nearing expiration, imagine each of them containing dollar bills — because they do! Host Nicole Clausen is here to provide actionable tips to mitigate the paralyzing fear of running out, including ways to leverage billing reports, track data, implement backstop systems and create buffers that will make unnecessary overbuying a thing of the past!Would you like to learn more about Inventory 911 Toolkit, our step-by-step bluepr
21/06/202227 minutes 20 seconds
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Ep. 65 | The Inside Scoop on Your Inventory Costs & COGS

Is your inventory manager empowered to protect your bottom line? If not, then you’re leaving money on the table that could be used instead to grow the healthiest, most robust veterinary practice possible! This episode of the Inventory Nation Podcast focuses on all things COGS, which stands for Cost of Goods Sold. Host Nicole Clausen, president and inventory expert at Veterinary Care Logistics, walks us through both definitions and available systems to identify exactly where your practice’s costs lie, which when it comes to COGS means anything related to caring for a patient. You’ll learn about a great (free!) resource for tracking exactly where these expenditures are and what percentage they represent of your revenue year over year. Having a  methodology in place provides not only a vital measure of your practice’s financial health but also a means for reducing costs through lean, intentional, highly effective inventory practice
07/06/202225 minutes 20 seconds
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Ep. 64 | Leading Thriving Veterinary Teams with Josh Vaisman

How can I avoid burnout and get more fulfillment from my career? That’s the golden question these days… Join me in this episode of the Inventory Nation Podcast as I welcome Josh Vaisman, MAPPCP, CCFP, to talk about navigating the challenges and hardships you face as a veterinary professional and how to truly thrive in your career. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
17/05/202242 minutes 39 seconds
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Ep. 63 | How To Lower Your COGS (and Not Just Order Less)

Is the cost of goods sold at your practice feeling high and out of control?  In this episode, Nicole responds to some frequent questions about costs of goods sold. She discusses some of her strategies for keeping costs of goods in control. Nicole also shares the details of her inventory management software, Inventory Ally.View more information and the show notes at: www.vetlogic.co/podcastTo learn more about Inventory Ally, visit inventoryally.com.If you&apos;re looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com!FOLLOW OR CONTACT US: Website | LinkedIn | <a href='http://www.facebook.com/veterinarycar
19/04/202237 minutes 19 seconds
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Ep. 62 | Behind the Scenes of Becoming a Certified VIP with Emily Walker

In this episode of the Inventory Nation Podcast, Nicole and Emily Walker, an education consultant and curriculum specialist, walk through the Veterinary Inventory Professional (CVIP) certification program. They discuss the learning journey for the student and more behind the scene details. The VIP certification program opens for enrollment on April 25th.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
05/04/202230 minutes 27 seconds
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Ep. 61 | Tips to Keep Inventory Accurate in Your Practice Management System

In this episode, Nicole discusses the benefits of accurate inventory in your practice management system and how it can help efficiently manage your inventory. She gives her favorite tips on best practices for optimizing your unique PiMS system.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
22/03/202228 minutes 1 second
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Ep. 60 | Measuring Success in Your Inventory

In this episode, Nicole discusses what success looks like when properly managing an inventory system. She also talks about some common red flags to watch for that would uncover problems.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
15/03/202234 minutes 1 second
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Ep. 59 | Feeling Stressed? Listen to This

Nicole leads a guided meditation specifically for veterinary professionals to help release stress.Want to skip right to the meditation? Head to 3:23 of the recording. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
08/03/202213 minutes 24 seconds
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Ep. 58 | How to Track and Identify Discounts in Your PiMS

In this episode, Nicole reveals that discounts are a common revenue leak. She highlights some of the problems with providing discounts without a system for tracking. She also gives a few tips for how to better understand and manage discounts in your practice.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
22/02/202225 minutes 50 seconds
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Ep. 57 | Why Keeping Your PiMS Accurate is Beneficial

In this episode, Nicole discusses why it is critical to have an accurate practice management system to help manage inventory.  She gives some examples of how the practice management system can help or hurt your processes.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
15/02/202220 minutes 19 seconds
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Ep. 56 | Don’t Forget to Look at Your Revenue + 4 Other Key Takeaways from This Week

In this episode, Nicole shares 5 different things that she learned last week about managing inventory. During her 1 on 1 sessions with clients she noticed some themes and wanted to share them.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
08/02/202224 minutes 38 seconds
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Ep. 55 | The Top 5 Tools and Resources Any Inventory Manager Needs

In this episode, Nicole lists some of her top resources and tools to help manage inventory in a more efficient way. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
01/02/202228 minutes 10 seconds
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Ep. 54 | How Others Are Managing Their Inventory

In this episode, Nicole discusses results from her survey of 139 practices. She reviews each question, it’s results, and what she found interesting about the state of inventory in veterinary medicine. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
18/01/202233 minutes 26 seconds
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Ep. 53 | Ways to Add More Time in Your Day with Emmitt Nantz

In this episode, Emmitt and Nicole discuss the key strategic goals of Galaxy Vets and why each area is critical to operating a business where employees and customers are happy. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/01/202235 minutes 58 seconds
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Ep. 52 | 3 Signs Your Inventory is Working Well

In this episode Nicole lists her top three signs that your inventory system is healthy. She also discusses the constantly changing state of inventory and why it is critical to learn to adapt to it to avoid stress. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
30/11/202127 minutes 49 seconds
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Ep. 51 | 3 Things That Keep You From Spending Time with Your Patients

Inventory Nation Podcast – Nicole Clausen, Operations: Understanding BottlenecksBottlenecks, roadblocks, and constraints in vetmed operations can limit growth and disrupt patient care. In this episode, Nicole covers what they are, the negative impact, a few examples of common constraints, along with some tips on how to optimize around the problem. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
23/11/202124 minutes 52 seconds
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Ep. 50 | How Your Inventory Might Be Affecting Your Cash Flow (and Getting a Raise)

In this episode, Nicole discusses having too much stock on hand, reasons that it can happen, how it impacts the business, as well as a few tips on how to better manage stock levels to free up cash for the practice.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
09/11/202127 minutes 39 seconds
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Ep. 49 | Inventory Management Systems and Processes (and Burnout!) with Emmitt Nantz

In this episode, Emmitt and Nicole discuss the vital role that continuous improvement can play in operating a hospital. A good continuous improvement strategy can decrease stress, improve inventory, and generate revenue growth. Emmitt talks about some dos and don’ts of cost of goods and managing goals.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
21/10/202148 minutes 52 seconds
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Ep. 48 | The Future of Inventory in VetMed

In this episode, Nicole reveals her thoughts on the future of inventory in vet med practices. She talks about the importance of having effectively designed systems to help offset rising costs,  create extra budgets for staff, and other revenue-generating areas of practice.For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcastFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
14/10/202134 minutes 50 seconds
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Ep. 47 | Create an Impactful Practice Through the Power of Connection with Kelsey Kurtis

In this episode, Kelsey and Nicole discuss the importance of branding with a connection to clients. Kelsey talks about the difference between branding and marketing and gives some strategies for how to create and manage a stronger brand that ultimately creates happier clients and thriving workplace cultures.For more information about Inventory Ally, check out: www.inventoryally.comFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
31/08/202137 minutes 32 seconds
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Ep. 46 | Delegating Your Inventory & Building Your Dream Team with Michael Shirley

In this episode, Michael Shirley, the Chief Empowerment Officer at Family Pet Health, and Nicole Clausen discuss what it means to run a practice while empowering the employees. Michael highlights strategies for making a practice a place that each person is happy to work at every day.  For more information about Inventory Ally, check out: www.inventoryally.comFOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
20/07/202154 minutes 37 seconds
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Ep. 45 | How To Lower Your COGS (and Not Just Order Less)

Is the cost of goods sold at your practice feeling high and out of control?  In this episode, Nicole responds to some frequent questions about costs of goods sold. She discusses some of her strategies for keeping costs of goods in control. Nicole also has an exciting announcement to make about a new venture that can help you manage inventory.View more information and the show notes at: www.vetlogic.co/podcastTo learn more about Inventory Ally, visit inventoryally.com.If you&apos;re looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com!FOLLOW OR CONTACT US: Website | LinkedIn | <a href='http://www.facebo
06/07/202137 minutes 19 seconds
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Ep. 44 | Managing Inventory: Canada vs United States Edition with Brynne Hagerman

What would your practice look like if inventory was under control, planned, and efficient? In this episode, Brynne and Nicole discuss the cost of managing inventory poorly, common problems that practices face with inventory, and some tips for how to get on track with inventory so that your practice can have what it needs without tying up resources and wasting money.View more information and the show notes at: www.vetlogic.co/podcastIf you&apos;re looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my FREE Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | <a href='https://www.linkedin.com/in/nicole-clausen-cssgb-ccfp-cvbl-121397143/
29/06/202137 minutes 52 seconds
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Ep. 43 | Large Animal Inventory & Technician Licensure Legislation in Montana with Marcia Cantrell, CVT

In this episode, Marcia and Nicole discuss managing inventory and have some tips for managing in different seasons and types of practices. They also discuss licensing of vet techs, why it is important, and what to expect from a LVT if you are running a clinic.View more information and the show notes at: www.vetlogic.co/podcastIf you&apos;re looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my FREE Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | <a href
22/06/202153 minutes 45 seconds
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Ep. 42 | Harnessing the Power of Leadership in Your Practice with Rick Clausen

In this special Father&apos;s Day episode, Rick and Nicole discuss what it means to be a leader. Rick gives some fundamental guidelines for how to lead and reveals the five essential elements for leading a successful mission or project.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
15/06/20211 hour 2 minutes 8 seconds
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Ep. 41 | What Vet Med Gets Wrong About Inventory

Nicole discusses and reviews what veterinary medicine gets wrong about inventory. Inventory management is a very misunderstood aspect of managing a practice and over the years she&apos;s heard several misconceptions frequently.In this episode, Nicole breaks down:1.  It’s okay to not know2. &quot;It&apos;s always going to suck&quot;3. &quot;My inventory will never be under control&quot;4. &quot;No one will ever WANT to manage inventory&quot;5. &quot;No one ever writes in the want book&quot;6. &quot;Because of Chewy and 1-800-PetMeds, I shouldn&apos;t even bother with inventory anymore&quot; For more training, download the Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebo
25/05/202139 minutes
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Ep. 40 | Inventory Monsters, Online Pharmacies, and more with Stephanie Goss

In this episode of the Inventory Nation Podcast, I am delighted to be joined by Stephanie Goss, the Director of Community Development for the Uncharted Veterinary Conference. We chat about how Stephanie got started in veterinary medicine and the path that led her to work at Uncharted.  Stephanie and I also discuss:- How she leveraged her skills to help her succeed. - How critical having good people skills are in vet med. - Strategies and tips for successful inventory management. - Managing online pharmacy to help practices and clients both benefit.If you&apos;re looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my free Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | <a href='h
11/05/202150 minutes 18 seconds
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Ep. 39 | Your Top 3 Inventory Frustrations and What to Do About Them

Welcome back to the Inventory Nation Podcast! In this episode, I&apos;m breaking down some of your top frustrations when it comes to managing inventory in your veterinary practice. I&apos;ll be giving you some tips and tricks for:- How to handle when your team doesn&apos;t let you know when something is running low- Ways to leverage your practice management system to help sell things correctly so that you can keep your inventory more accurate and reduce missed charges- Tips and tricks when you don&apos;t have enough hours in the day to manage inventory and time is in short supplyIf you&apos;re looking for more inventory assistance, join the free Veterinary Inventory Strategy Network at www.veterinaryisn.com or grab my free Roadmap to Inventory Success: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | <a href='https://www.linkedin.com/in/nicole-clausen-cssgb-ccfp-cvbl-121397143/
04/05/202134 minutes 8 seconds
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Ep. 38 | Veterinary Practice Management Strategies with Ed Fegan

In this episode of the Inventory Nation Podcast, Ed Fegan and Nicole Clausen discuss managing a practice like a business. Ed highlights the goal of Veterinary Business Professors and talks about why most practices can benefit from business coaching and training.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/Ed Fegan is the founder of Veterinary Business Professors, a company that provides courses, systems, and tools to help veterinary owners and practice managers better run the business side of veterinary medicine. Ed understands your business challenges, as he was in the trenches for 20 years as a practice manager at multiple successful practices. Ed is married to Deborah W. Fegan DVM, who he met while going to Purdue University – Go Boilers! Prior to becoming a practice manager, Ed was a Captain in the Army Corps of Engineers, Di
13/04/202142 minutes 59 seconds
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Ep. 37 | Optimizing Your Veterinary Practice's Laboratory with Rachel Lemcke

In this episode of the Inventory Nation Podcast, Rachel Lemcke and Nicole Clausen discuss managing and pricing laboratory services and some tips and strategies for how to make lab services a successful and profitable part of a veterinary practice.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/Rachel Lemcke formed Amwell Data Services LLC to help give veterinarians and their teams more margin with the larger goal of helping make veterinary medicine careers more sustainable. She builds a variety of hands-on, custom tools and projects to help veterinarians better leverage their laboratory services for improved practice stability and growth.FOLLOW OR CONTACT US: Website | LinkedIn | <a href='http://www
06/04/202146 minutes 52 seconds
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Ep. 36 | Efficient Inventory Ordering with Vetcove's Jessica Rizza

In this episode, Jess and Nicole discuss Vetcove as a veterinary purchasing/ordering platform and a few tips for streamlining the process of getting help and ordering products.  View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/Jess is one of Vetcove&apos;s Customer Success Managers. She always knew that she wanted to work with animals, so after obtaining her BS in Zoology from Michigan State University, she took a job as a veterinary assistant to see if veterinary medicine was &quot;for her&quot;. Sure enough, from that moment, Jess knew veterinary medicine was where she wanted to build her career! That was in 2012 and since then Jess has obtained her CVT from Penn Foster, spent some time in the field sales and pet insurance world, and eventually stepped outside of the clinic to ultimately take on this role at Vetcove. Jess loves wor
30/03/202128 minutes 4 seconds
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Ep. 35 | Owning a Thriving Veterinary Practice with Angela Hoffman, DVM

In this episode of the Inventory Nation Podcast, Dr. Angela Hoffman talks about how she found her way into veterinary medicine, her goals for growth, the importance of building real relationships with clients, and building a great culture within a clinic.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE  Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
02/03/202136 minutes 26 seconds
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Ep. 34 | Caring for Special-Abled Patients in Your Practice with Suzi Langer

In this episode of the Inventory Nation Podcast, I am delighted to be joined by Suzi Langer. Suzi talks about Cerebella Hypoplasia, special abled pets, some of the issues that special abled pet owners experience when managing the health of their pet, and recommendations for veterinarians on how to help manage the care and anxiety of pet owners.View more information and the show notes at: www.vetlogic.co/podcastDownload the FREE  Pathway to Inventory Success Roadmap: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
23/02/202124 minutes 54 seconds
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Ep. 33 | Inventory Accounting Strategies with Keith VanHoy

In this episode, Keith talks about why having a strong financial and accounting system in place is important to the long-term strategy of a veterinarian clinic.  He gives examples of some of the benefits of having a CPA and discusses challenges that clinics face when they do not have a solid partner to help with financial analysis.If you are fearful of seeking professional help or think that hiring a CPA is not for you then this episode will change your mind.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
16/02/202134 minutes 50 seconds
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Ep. 32 | Prescription Monitoring Programs with Barb Hersh, RVT

In this episode, Barb and I discuss Prescription Monitoring Programs for veterinary practices. They are becoming increasingly more common for states to adhere to and have different requirements depending on the state. We chat about what a PMP is and why they are starting to be required in more states, in addition to some tips for helping maintain compliance with state and federal guidelines.You can find more information about this episode and the Prescription Drug Monitoring Program Training and Technical Assistance Center at www.vetlogic.co/podcast!You can also download the free Roadmap to Inventory Success HERE: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | <a hr
26/01/202132 minutes 7 seconds
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Ep. 31 | Cleaning Up Your Inventory with Jennifer Potts, RVT

In this episode, Jennifer talks about her path into veterinary medicine. She discusses her challenges with the inventory system when taking on the role of Hospital Manager and goes into some detail about today’s process. The importance of the business culture and the path to repairing the culture at her practice is also highlighted.Jennifer also talks about what she wishes she’d known sooner as well as a few pieces of advice for anybody trying to manage inventory.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
19/01/202134 minutes 25 seconds
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Ep. 30 | Inventory and Operations Management in the Emergency/Specialty Practice with Amanda Zachrich

In this episode, Amanda joins us to talk all about the logistics of managing inventory, operations, and financials in emergency and specialty veterinary practices.Amanda Zachrich has 8 years of experience in ER/specialty veterinary medicine, where she worked as lead CSR, technician, and hospital administrator. In addition, Amanda also has 10 years of business ownership experience, which greatly helped her while managing a 24/7 ER/specialty practice. After becoming a practice manager, she started the 3-year process to get her CVPM, which she plans to apply for at the beginning of 2021 and hopefully sit for the exam later that year.----------------------Looking for free inventory resources?Download the Ultimate Guide to Not Running Out ThingsDownload the Roadmap to Inventory SuccessFOLLOW OR CONTACT US: <a href='htt
06/01/202136 minutes 56 seconds
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Ep. 29 | Hospice & End-of-Life Care in the Veterinary Practice with Dr. Kathleen Cooney, CHPV, CCFP

In this episode, Kathleen Cooney, DVM, CHPV, CCFP, the Director of Education at the Companion Animal Euthanasia Training Academy, joins us to chat about hospice and end-of-life care in the veterinary practice. We chat about her journey in veterinary medicine, self-care tips, Dr. Kathy&apos;s tips for adding hospice services to your practice, and more.You can also learn more about the Companion Animal Euthanasia Training Academy at https://caetainternational.com/.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
29/12/202045 minutes 18 seconds
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Ep. 28 | Cybersecurity and Protecting Your Veterinary Practice with Clint Latham

In this episode, Clint talks about data protection and cybersecurity in veterinary hospitals.We get to hear how he got into Vet Med, the inspiration behind his company’s name, and he elaborates on Ransomware. Clint tells us about some of the larger Ransomware attacks he’s seen and heard of, and we learn that even the IoT (internet of things) is a target.What are some of the biggest challenges Clint has faced? He gives some advice to mitigate risks, and he shares 5 steps to greater security, all on today’s episode of Inventory Nation Podcast.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
22/12/202058 minutes 31 seconds
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Ep. 27 | Becoming a Virtual Vet Tech with Jenica Veley, RVT

After 12 years working in the Veterinary field, Jenica Veley, an RVT from Ontario, Canada, saw a need in each clinic she worked in. Virtual VetTechs was born from her desire to address that need. She launched her services not long ago and has already added a new team member to help her in her goal of supporting Veterinarians in their journey.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
15/12/202038 minutes 42 seconds
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Ep. 26 | How to Make Inventory Counts Suck Less

Cycle counting is an incredibly beneficial task and a key aspect of your inventory management strategy for your veterinary practice. First off, what is cycle counting? Typically when any inventory counting is mentioned, deep-seated dread and panic immediately come to the surface. If the very mention of counting makes you think of spending long hours (maybe even days!) at the end of the year counting pills, maybe even needles, until your brain is fried, you are not alone. Cycle counting is the opposite of this. With cycle counting, you count small amounts of inventory throughout the year. For example, with cycle counting, you can set up a schedule to count 2-4 products every day rather than counting your inventory for days at a time. You can also download your FREE roadmap  to inventory success here: https://vetlogic.co/inventory-pathway/FOLLOW OR CONTACT US: Website | <a href='https://www.linkedin.com/i
08/12/202029 minutes 5 seconds
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Ep. 25 | The Journey from CVT to Educator with Alyssa Mages, CVT

Alyssa Mages is CVT and the Chief Visionary Officer at Empowering Veterinary Teams. With over 16 years in the veterinary field and a lifetime of thinking outside of the box, she’s EVT’s go-to-gal for developing content and ensuring skills are taught and messages heard. When she&apos;s not creating, teaching or saving furry lives, she&apos;s hanging out with her family - amazing hubby, 2 small yet spectacular humans &amp; blind Cane Corso pup.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
01/12/202052 minutes 56 seconds
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Ep. 24 | Inventory Management Strategies with Kirk Augustine

In this episode, I’m so excited to be joined by Kirk Augustine! Kirk is the founder and president of Animal Health Digest. A seasoned animal health industry consultant and adviser, he has more than three decades of work roles and consulting experience in manufacturing and distribution, including channel strategies; reorganization, marketing, sales, purchasing, inventory control, training, and campaign development.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
24/11/202058 minutes 46 seconds
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Ep. 23 | Building Vibrant Veterinary Teams with Amy VanDeWater

Amy VanDeWater is the founder of Glue Veterinary Coaching and has over 30 years of experience in the veterinary industry. When she worked in the pharmaceutical/industry side of vet med, her primary focus was helping practices discover ways to provide the best medicine and client experiences and helping build productive, highly-skilled teams that drive practice growth.  With Glue Veterinary Coaching, she’s been able to channel all her passion and energy towards one very specific goal– helping veterinary practices grow by creating vibrant teams and loyal clients.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
17/11/202045 minutes 21 seconds
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Ep. 22 | Strategies for Communicating with Clients During COVID with Debbie Boone, CVPM

In this episode, I am absolutely delighted to be joined by Debbie Boone, CVPM. She is a self-professed “customer service geek and champion for animal health”. A love of animals lead her to a degree in Animal Science from NC State University. To get her foot in the door to her dream job, she began her career in veterinary medicine as a part-time receptionist in 1985. She managed AAHA accredited hospitals for 23 years. Her rather unique skill set includes experience with small animal, mixed animal, specialty, emergency, and even shelter management.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
10/11/20201 hour 10 minutes 33 seconds
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Ep. 21 | IT & Practice Management Systems for Veterinary Practices with Allen Crist

In this episode, I am delighted to talk with Allen Crist, the owner at CCWTechnology. Allen is a veterinary IT specialist and works with programs like AviMark, Impromed, Vetastic, and more. CCW Technology offers a wide range of technology services including computer support/repair, virus removal, Data Recovery. He also consults on telecom/VOIP, marketing and branding, website hosting and design, among others.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
03/11/202036 minutes 54 seconds
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Ep. 20 | From Kennel Tech to Practice Manager + Inventory Strategies with Jamie Gonzalez

I’m so excited to be joined by Jamie Gonzalez, a hospital manager with over 18 years of experience. She’s currently Currently in a practice manager role pursuing a regional manager position, as well as her CVPM certification and MBA.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
27/10/202027 minutes 21 seconds
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Ep. 19 | Utilizing Cubex in Your Practice with Joe Faiella and Barb Hersh, RVT

I am delighted to be joined by Joe Faiella and Barb Hersh of Cubex. Joe is the President of CUBEX Veterinary Solutions. He graduated from West Point, has a Law Degree from the University of Connecticut and a Master of Business Administration degree from Yale’s School of Management. Barb is the Senior Education Consultant at Cubex. Barb was the Inventory Supervisor and CUBEX Administrator for a very large specialty practice in The Bay Area, CA for 6 years. Now, she enjoys helping people and practices utilize CUBEX and all its features to maximum capacity.CUBEX is offering an exclusive promotion to all podcast listeners… Get 30-Days FREE of CubexPMP and/or 5% off the CUBEX MiniPlus. This offer is valid through November 30, 2020.  Visit cubex.com/inventorynation to take advantage of this promotion.FOLLOW OR CONTACT US: Website | <a href='https://www.linkedin.com/in/nicole
21/10/202046 minutes
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Ep. 18 | Five Ways to Reduce Your Inventory Costs (COGS) in Your Veterinary Practice

In a veterinary practice, inventory costs are the second-highest expense. In this episode, learn my top five ways to reduce your COGS.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
13/10/202028 minutes 10 seconds
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Ep. 17 | World of Possibilities for Inventory Managers with Kimberly Shaffer, LVT

Kimberly Shaffer, LVT is an Area Manager for PSIvet which is a GPO that offers consulting and training. She hs worked as a manager in a five veterinarian practice for 20 years in Northern VA ad has been with PSIvet for over two years now. Join us as we chat about moving from practice to vet med &quot;industry&quot;, as well as the value of training and education for inventory managers.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
06/10/202037 minutes 8 seconds
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Ep. 16 | Improving Your Operations with Technology with Dr. Caleb Frankel

In this episode, I am delighted to be joined with Dr. Caleb Frankel. Dr. Caleb practices emergency medicine at the Veterinary Specialty &amp; Emergency Center, an 80-doctor referral hospital in Greater Philadelphia, PA. He is also the Founder/CEO of Instinct Science (www.instinct.vet), a new veterinary software company focused on improving state-of-the-art veterinary hospitals that incorporates true workflow improvement, decision support, patient safety tools, and charge capture automation.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
29/09/202041 minutes 21 seconds
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Ep. 15 | Rehabilitating and Releasing Marine Mammals with Bree Stenstrom, RVT

In this episode, I&apos;m thrilled to be joined by Bree Stenstrom, RVT. She has spent the last three summers rescuing, rehabilitating, and releasing marine mammals such as harbour seals at the Vancouver Aquarium’s Marine Mammal Rescue Centre. In the winter months when seal pupping season has come to an end she focuses her time in small animal medicine at a busy practice located in downtown Vancouver. Breanna also spent an early part of her career as the only RVT at a local zoo caring for the entire animal collection of 150+ animals.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
22/09/202027 minutes 48 seconds
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Ep. 14 | Managing Inventory at a Mobile Hospice Practice with Diana Herrera LVT, SAMP, CHPT

In this episode, I’m delighted to be joined by Diana Herrera, the technician supervisor and inventory manager at Senior Paws, a hospice and end-of-life care veterinary practice.She is a licensed veterinary technician, and earned her bachelor of science in veterinary medicine, then decided to study small animal massage therapy with the Northwest School of Animal Massage and earn a rehab certification. Diana also recently earned her hospice and palliative care certification with the International Association for Animal Hospice and Palliative Care. Diana has worked as an ICU tech for over 6 years and now has found her passion with senior care and end of life care and has managed inventory for over 2 years.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | <a href
15/09/202030 minutes 53 seconds
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Ep. 13 | Elevating Your Professional Career in Vet Med with David Liss, MBA, CVPM, PHR

David Liss and I talk about how to elevate your career in veterinary medicine, the different possibilities in vet med, and how strategic inventory management not only benefits your practice but your career as well.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
08/09/202031 minutes 8 seconds
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Ep. 12 | Improving Controlled Substance Compliance & Safety with Matt Ruiter and Camden Carter

I&apos;m talking controlled substance compliance with Matt Ruiter and Camden Carter. Camden is a senior at Brigham Young University. Her senior research project focused on controlled substances in private veterinary practices. Now, she is dipping her toes in the world of entrepreneurship by partnering with Unified Information Devices and is excited to bring innovation to the vet market. Matt is the Cheif Scientific Officer at UID and is a former scientist turned business owner. Matt works diligently to innovate the research world through the power of RFID. He created the Controlled Substance Safety Solution for laboratories but has seen it’s need in veterinary practices.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | <a href='https://www.instagram.com/veterinarycare
01/09/202039 minutes 56 seconds
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Ep. 11 | Managing Inventory at a Veterinary Non-Profit Group with Marcy Thrash, CVT

Marcy is the Program Director for Project V.E.T.S. She manages all of the inventory that comes in and goes out of the warehouse, communicates with all of the recipient groups, oversees warehouse staff and volunteers, and helps with a wide range of other jobs. Project V.E.T.S. is a huge part of Marcy’s life. Their mission reflects her own beliefs; being kind to our environment and saving animals.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
25/08/202023 minutes 4 seconds
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Ep. 10 | From Veterinarian to Entrepreneur with Dr. Laura Catena

In this episode, I am so excited to be joined by Dr. Laura Catena. Dr. Laura is a small animal veterinarian and entrepreneur. She developed the ArmOr Hand Animal Handling Gloves after an injury she endured while working in emergency medicine. Dr. Catena has a strong interest in human and pet supplements, how they are formulated, tested, and their efficacy. Dr. Catena is a firm believer in holistic care integrated with conventional medicine, when needed, as well as the importance of self-care.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
18/08/202032 minutes 38 seconds
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Ep. 09 | The Impact of Inventory on Your Veterinary Practice

In this episode, I am going to be talking all about why proper inventory management is so critical for our practices and how it impacts us on every level.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
11/08/202017 minutes 38 seconds
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Ep. 08 | Supporting Your Team Using Inventory with Kirsten Thorn

In this episode, Kirsten Thorn shares her advice with other inventory managers: &quot;Get yourself familiar with what your clinic has. You can always talk to your vendors about new things coming in. Get to know your vendors, get to know your software. Also, get to know your technicians and what they need. They are going to be the ones that are really going to help you as to what their needs are and what they are going to run out of… even talk to your doctors. But, get to know your inventory, get to know what you have, and get to know your software.&quot;FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
04/08/202021 minutes 49 seconds
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Ep. 07 | Mental Health & Positivity with Elle Payne, RVN

In this episode, we are going to be focusing on something a little different than inventory. Instead, we’re going to be talking about another important aspect of veterinary medicine; mental health. Not only that, but the rates of burnout and compassion fatigue are incredibly high in our industry. We go above and beyond on a regular basis to care for others; whether it’s our patients, our clients, or our team. I think it’s important to care for ourselves just as much as we care for others.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
28/07/202028 minutes 50 seconds
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Ep. 06 | Getting Your Team Involved with Inventory with Tatum Sheehy

In this episode, I’m honored to be joined by Tatum Sheehy, the Project Manager and Inventory Manager at The Pet Clinic! Tatum is finishing up her Master’s of Science in Organizational Leadership. She also has a Bachelor’s degree in International Business Management.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
21/07/202031 minutes 46 seconds
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Ep. 05 | Multiple Location Inventory Leadership with Jessica Reuterskiold, MS, CPM, CVT

In this episode of the Inventory Nation Podcast, I’m delighted to be joined by Jessica Reuterskiold, CVT, MS, the Director of Inventory Management and Pharmacy Operations at a multi-location practice. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
14/07/202021 minutes 53 seconds
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Ep. 04 | Managing Inventory While Working ER Overnights with Rebecca Regan, CVT

Rebecca, an inventory manager and veterinary technician at an emergency practice, shares her advice with other inventory managers: &quot;find your support system and keep doing you. You are going to have those hard times and you are going to struggle sometimes, but it&apos;s all going to be okay. You&apos;re going to find your niche and it&apos;s going to be so much easier. It&apos;s going to be okay!&quot;FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
07/07/202022 minutes 55 seconds
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Ep. 03 | Managing Backorders in your Veterinary Practice

In this episode, we are going to be talking all about how to manage backorders in your practice. It seems like backorders have become increasingly more frequent and lengthy in the last couple of years. I remember back when I first started managing inventory, which seems like many moons ago now, if a product was on backorder, it was either short-lived or it was fairly easy to find an alternative. Now, not so much. Between the class II opioids, eye medications, antibiotics, and other critical backorders, we are stuck between a rock and a hard place.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
29/06/202016 minutes 18 seconds
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Ep. 01 | Continuously Improving your Inventory with Caitlin Shaw, LVT

Caitlin shares her advice with other inventory managers: &quot;Try to take advantage of all available resources, ask questions, network, ask people on Facebook groups, the Veterinary Inventory Strategy Network, and Vetcove discussion boards. Question the methods that are in place when you take over, ask yourself, &quot;is there a better way to do this?&quot;. It doesn&apos;t have to all be changed overnight, it&apos;s a process, it will take time to make the system your own. But, it&apos;s all about looking at each process, and saying &quot;is this the best way I can be doing this?&quot; and if not, what are some other ways and other resources to reach out to and see about other options that might be a better fit. Always be flexible and be willing to learn, grow, and change!&quot;FOLLOW OR CONTACT US: Website | LinkedIn | <a href='http://www.
29/06/202035 minutes 18 seconds
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Ep. 02 | Blazing Your Own Trail with Dr. Elan Armstrong

Are you ready to blaze your own trail in veterinary medicine? Dr. Elan Armstrong shares her non-traditional journey to becoming a veterinarian, the challenges she has faced and overcome on her journey, the importance of staying true to who you are, and blazing your own path in veterinary medicine.FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
29/06/202027 minutes 23 seconds
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Inventory Nation Podcast Trailer

FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
14/06/20201 minute 11 seconds