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Hotel Insights by eHotelier

English, Finance, 3 seasons, 50 episodes, 16 hours, 6 minutes
About
Addressing the key challenges facing hoteliers, covering all aspects of hotel management, including: Leadership Commercial Management Operations Management Finance Human Resources and more. Guests include leaders from hotel groups, suppliers and education. Globally industry leaders rely on eHotelier for the latest trends around the world to build their careers, grow their teams and their businesses. Subscribe today (https://insights.ehotelier.com), learn from global leaders and never miss a trend again.
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Sustainability with Jennifer Klar of Six Senses

In this episode, Jennifer Klar discusses Six Senses’ industry-leading approach to wellness and sustainability. Jennifer and I discuss the following: How Six Senses incorporate sustainability practices into their wellness offerings, and how these initiatives contribute to the overall well-being of their guests, team members and local communities.How to ensure that the resources you use align with sustainable practices and the steps to take to minimise the environmental and social impact.How to create opportunities for cultural exchange and experiences for guests while respecting and preserving local heritage and the environment. How to measure the impact of sustainability initiatives on guest satisfaction and overall sustainability goals.The role of technology in sustainability initiatives.What is holding the tourism industry back from doing more for sustainability. 
10/30/202319 minutes, 4 seconds
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How to increase direct bookings through personalization with Juanjo Rodriguez

In this episode, we discuss using personalisation on your website to increase direct booking conversion. My guest is Juanjo Rodriguez, founder and CEO of technology company The Hotels Network. Juanjo and I discuss the following: The biggest challenges hoteliers are currently facing and how technology can help.Extending personal service to deliver online personalisation.The latest machine learning and how AI can bring value to hoteliers.How ChatGPT and generative AI can be used to create personalisation online. About The Hotels Network: We are an innovative technology company that believes in the power of extreme personalization. Based around the globe, we’ve brought together an awesome team with deep expertise in hospitality, product design and consumer marketing. Learn more at https://www.thehotelsnetwork.com/
3/8/202318 minutes, 18 seconds
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How to turn wine into profit, with Adam Mogelonsky

In this episode, we discuss the latest trends in wine and how to profit from wine sales in your hotel or restaurant. My guest is Adam Mogelonsky, Partner at Hotel Mogel Consulting, renowned speaker, traveller and one of the industry’s most prolific researchers and writers. Adam and I discuss the following: The impact of the pandemic on the restaurant industry and the new trends today.Why restauranteurs and hoteliers should focus on wine in 2023.The psychology of selling wine!How wine list layout and structure affect the guest’s propensity to buy.The role of technology in increasing wine sales and profitability.How hoteliers can use wine to enhance TRevPAR.The emergence of LoCal/LoCarb and organic wine. Learn more about Hotel Mogel Consulting here.
3/1/202329 minutes, 19 seconds