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Front Office Features Profile

Front Office Features

English, Sports, 1 season, 184 episodes, 6 days, 9 hours, 31 minutes
Each week on Front Office Features we have a discussion with a sports business executive in an effort to take you behind the curtain and learn more about the inner-workings of sports business and provide insights to help jump start and grow your sports business career.
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GUEST - Chad Estis - Dallas Cowboys - EVP Business Operations

In this episode we welcome Chad Estis, EVP, Business Operations with the Dallas Cowboys. Chad discusses the beginning of his career as a telemarketer for the Cleveland Cavaliers. We dive into, "getting your foot in the door through sales." We walk through what Chad and his team look for in resumes with entry level, mid-level and senior level positions. He basically tells you what to say in the interview! Career Momentum is a term Chad uses that Rob is 100% going to steal moving forward. We end our conversation with what it is like working for Jerry Jones on a daily basis. A fun episode for sure! Please, share, rate and review! Learn more about your ad choices. Visit
5/1/202349 minutes, 35 seconds
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GUEST - Brian Gainor - VP Innovation - Legends

We welcome Brian Gainor, VP of Innovation of Legends. Brian is a great example of there are more options to work in sports other than the four major professional leagues. He talks about getting his start by volunteering at the University of Florida. We discuss how he decided to get his Masters at Ohio University. Many of you are asking the question, should I go get my Masters. Brian gives you his insight. We discuss what he does every day and where sports is growing. Give a listen and please rate and review! Learn more about your ad choices. Visit
4/17/202328 minutes, 26 seconds
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Baseball Takes Over the World

Buenos noches amigos! Chris recaps his hell week at his house that included the stomach bug and a flooded basement. Rob may. be jet setting off to Barcelona for his 15th wedding anniversary. We dive into the World Baseball Classic and discuss the momentum Baseball can capitalize on from the epic showdown of Ohtani vs Trout. Amazingly, the WBC Final was the most watched Baseball game ever. With the bankruptcy of Diamond Sports and the demise of the Bally Sports Networks, we discuss the future of the Regional Sports Networks. This may be finally where we see the Leagues consolidate their rights and sell them as a package deal, similar to the NFL. Chris has a warning for job seekers out there based on his last few weeks of interviews for the FSM Associate program. He found there to be a clear differentiation between the "haves" and "have nots" when it came to experience folks were able to garner while in college. Learn more about your ad choices. Visit
3/24/20231 hour, 5 minutes, 17 seconds
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GUEST - Jake Hirshman - Data & Analytics - Arizona Diamondbacks

Jake Hirshman, Manager of Business Solutions for the Arizona Diamondbacks and host of Life in the Front Office podcast, joins Rob on the show. Jake is an interesting cat. He has two masters degrees, is a two-time author plus a STICK on the golf course. Rob can't wrap his brain around how he spends time with his family, important job, done everything he has done and is a 5 handicap. WILD. For the first time in public, Jake tells a story about how he was fired from a baseball operations job and it ended up being the best thing to ever happen to him. We also discuss how the phrase "data and analytics" has made its way from the team operations side to the business side. What does Jake do on a daily basis focusing on the "data and analytics?" What does his day to day look like? He answers that and more during our conversation. Please rate, review and share! Rob was on Jake's podcast, Life in the Front Office HERE is the link to that show. Learn more about your ad choices. Visit
3/13/202354 minutes, 30 seconds
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Rob Wants To Go to The Movies?!?!

It's school vacation week and Chris and his family headed up to New Hampshire for the Weekend where they partook in some of Rob's nightmare activities that involve the cold. The guys agree that anything that requires being outside in cold weather is not for them. Also, Rob has a bone to pick with a local department chain. Chris recaps his yearly Super Bowl adventure that entailed The Killers, Machine Gun Kelly, and The Chainsmokers. Chris once again also may or may not have complained about having to go to next year's event in Las Vegas. Rob makes a MAJOR ANNOUNCEMENT as he proclaims he wants to go see a movie.... Air, the Nike story, when it comes out. Chris ranks this as a Top 3 announcement in FoF history and agrees to go on.a date with Rob. We also unveil an amazing newly crafted theme song for our new hit game, LinkedIn Roulette (thanks Pat Story). We also play another great version and breakdown the hits and misses on the world renowned LinkedIn roulette! Learn more about your ad choices. Visit
2/23/20231 hour, 9 minutes, 27 seconds
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Get Hired by the Boston Celtics - GUEST - Kate Sullivan

We welcome another guest to the show from the Boston Celtics who is hiring! Kate Sullivan who is the Celtics Inside Sales Manager is looking to hire you! Kate tells her very relatable story about how she started her career in the Inside Sales Department with the Boston Red Sox and the steps she took to make that a reality. Kate and Rob hit on Front Office Features mantra 'Effort and Attitude' and telling your why. Why do you want a career in sports? And ENOUGH with the "I just want to get my foot in the door." Learn more about your ad choices. Visit
2/6/202346 minutes, 7 seconds
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GUEST - Max McGonigle - Boston Celtics Dir. Partnership & Commercial Strategy

We have a guest! Rob's friend and Celtics colleague, Max McGonigle joins the show. We discuss, Max's background, networking internally and externally, what Max does on a day to day basis and Max is currently hiring. The job opening Max is looking to fill has more than 1,000 applicants - 1,000!! How do you separate yourself from over 1,000 people? Max gives you the answers to the test! Plus Rob sings to Max and tells a story about how Sid Bream made him cry as a 9 year old. Please give a listen and share! Learn more about your ad choices. Visit
1/24/202347 minutes, 5 seconds
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From Dream Job to Reality

We start off by diving into Chris's recent promotion to Vice President at Fenway Sports Management. Chris shares his appreciation for all those who have helped get him here including his parents, colleagues, and this podcast. Rob shares the LinkedIn note from Alex Littlejohn that helps us keep going with this podcast. Appreciation and gratitude makes it much easier for us to find the time. We dive into whether and when it is appropriate to take a call from a recruiter in regards to a new job. A listener struggled with the timing and was concerned based on not being in their current role long enough to consider leaving. We bring back LinkedIn Roulette and have a great laugh. We then had another great laugh as Chris educates Rob on a new term he recently heard.. Cheugy! Plus... go try ChatGPT and be astonished.  Learn more about your ad choices. Visit
1/18/20231 hour, 2 minutes, 2 seconds
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Don't Talk About It, Be About It

Happy New Year! We are back and of course better than ever. A lot has happened in the world of sports and Rob and Chris's world since we last did a Podcast. Rob had his best day ever with his daughter at a Celtics game and Chris ran the gauntlet of events with the Bowl Game, Winter Classic and now Frozen Fenway. Rob also had his best New Years Eve with kids while Chris and Rachel pounded Chinese food for 10. We address the conundrum of having missed out on any sports job or intern experience in college and what you should do now to course correct. Rob drops one of his famous T-Shirt 1 liners. A topic reared its ugly head around folks who are afraid to fly the nest and leave their home geographical area. If that is you, find a way to overcome that fear and take a chance.  Learn more about your ad choices. Visit
1/6/202358 minutes, 4 seconds
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Sending the Perfect LinkedIn Message

Chris has a beef to pick with one colleague and is calling for a promotion of another. The World Cup is off to a roaring start and the US found their way into the next round. Rob gives the most half assed apology based on our last podcast when he went in on the kid who wrote an article on him. We debate if this is really an apology or just Rob trying to feel better about what he said. The Royal Family is in town this week and throwing Chris's Friday into a tizzy. The Red Sox and FSM announced their jersey partch partner with MassMutual today at a big press event. Rob attended a techno wedding on Long Island but didn't find his way to the dance floor. We then break down LinkedIn messages Rob received and provide real time feedback on what to do and what not to say.  Learn more about your ad choices. Visit
12/1/20221 hour, 35 seconds
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Getting Back to the Basics

Rob made a trip to his alma mater, Springfield College to enlighten tomorrow's sports executives. He was also interviewed for the school newspaper that sent him into a tizzy. A long overdue "Rob Rant" was brought out by the ass-end of the spectrum of kids. We dive into how it's OK to be vulnerable and admit you don't have all the answers. Coming with more poignant questions is more impressive than trying to prove you know it all. Chris had an epiphany while emptying the dishwasher that led to him having empathy for current college students with a looming recession after just getting through a pandemic. Rob's advice is to just get back to the basics and ride it all out. We play a fun game of guess that salary as NY has new laws that require salary ranges for job postings. Learn more about your ad choices. Visit
11/10/202253 minutes, 34 seconds
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They're All Going to Laugh At You

This could be dubbed the Adam Sandler podcast as we somehow kept finding our way back to the Sandman as Chris saw him live at the new MGM Music Hall last night. Chris recaps his trip up to Montreal as he and Rob discuss how crazy it is that he is now colleagues with Jack Tipton. Highly recommend seeing an NHL: game in Montreal if you ever have the opportunity. Also, a shout out to Matt Ferry of the Yankees as Rob recently caught up with him on a Springfield College networking call. We find out Rob also hates to reach but has recently gotten into audio books. He has some recommendations for our listeners. We dive into the effect Covid has had on younger folks in regards to experiences they've missed out on and social skills that are lacking. We give some solutions on how to fix that and also separate yourself from the proverbial pack. We then go off the rails for a little bit as Chris highlights his call with a kid who was high on their call! Jack Tipton Front Office Features Interview - Matt Ferry Front Office Features Interview - Learn more about your ad choices. Visit
10/25/20221 hour, 5 minutes, 51 seconds
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The FoF Wives Tell All...

Happy 3 Year Anniversary! FoF turns 3 and we have our most special guests to date as the wives of Front Office Features join the guys to celebrate the milestone. Prior to Amy and Rachel jumping on, we discuss 2 quick topics around surrounding yourself with smarter people and Rob's fear of social posting. We take a trip down memory lane and hear the wive's take on the start of FoF and their initial thoughts when they first heard about the idea of it. We finally hear Amy's side of the story on her time spent in Battle Creek which of course has a must hear story regarding a hotel stay that would make the most comfortable person squirm. Rachel shares her thoughts on their stop in Albany and the ultimatum that sent them back to Boston. This is a must hear podcast for anyone looking to learn how NOT to communicate with their significant others. And of course learning about Rob's concert going experience as we attended Buno Mars this past weekend at the new MGM Music Hall. THANKS TO EVERYONE FOR A GREAT 3 YEARS! Learn more about your ad choices. Visit
9/13/20221 hour, 10 minutes, 56 seconds
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The Boys are Back in Town

After a long hiatus Rob and Chris get back at it and pick up like we never left. We recap all that has happened over the past 2 months; spoiler alert, it's a lot. Rob had the golf trip of a lifetime as he hit up Pinehurst for a few days and played 7 rounds, including a few barefoot. Also, we learn Rob actually found a show he enjoys as he's hooked on the F1 Netflix show. Chris went to Jersey and Vegas which likely means his fist pumping was in full swing. He also landed Covid for the second time which relegated him back to the porch. We discuss LIV Golf and what it means for the future of the PGA plus dive into what is the best month of the year. We dissect Rob's first partnership deal with the Celtics and how it all came to fruition. Angry Rob didn't make an appearance this time around as his informational interviews have been on fire lately. We promise (sort of) not to go another 8 weeks again! Learn more about your ad choices. Visit
8/30/20221 hour, 4 minutes, 22 seconds
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NBA Finals, US Open and Epic Rob Rants

We recap the month that has been since our last episode that kept Chris and Rob busier than ever. Chris turned 40 and had Paul McCartney sing Happy Birthday to him, Rob went to the NBA Finals, and the US Open came to Boston which netted Chris a new driver from Rory McIlroy. Throughout his NBA Playoff experience, Rob reflected on how far he has come from his days in Battlecreek. Rob goes on an all-time rant as he receives 2 LinkedIn messages that trigger him. He is FIRED up and you have to hear what sent him off. We discuss how you can become a leader without having to have the title no matter how early in your career you are. Chris discusses how he wants to take more advantage of his surroundings and shared a message he had David Ortiz record for Zach upon his Kindergarten graduation. Plus hear the polar opposite story about Rob's encounter with Barry Bonds as a kid in Pittsburgh.  Learn more about your ad choices. Visit
6/28/202258 minutes, 56 seconds
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The Return of FOF

We are finally back! The Crain and Valente households went through Covid hell as everyone came down with it in their family causing a bit of a delayed return. Plus Rob has also been a little busy with the NBA Playoffs and Chris has made a return to more games at Fenway Park. We dive into Rob's assessment of the key differences between working in the minor leagues and what it is now like to work in the major's. He finds the main difference to be the process that includes more individuals on the back end and also with the client. Rob is headed to Miami to watch Game 5 for his first big work trip. We promise not to go 5 weeks in between podcasts again!  Learn more about your ad choices. Visit
5/25/202250 minutes, 9 seconds
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Rob is a Boston Celtic.

HUGE NEWS!!! Rob is joining the Boston Celtics as their new Sr. Director of Corporate Partnerships. Rob shares insight into his decision and how this came to be after a long road of networking and relationship building with the folks at the Celtics over the course of 3 years. In what has been a long journey throughout his career, he has landed with an iconic franchise in a role that he loves. This also was a prime example of how much your name and brand matters as evident by the outpouring of support by Rob's peers to advocate for the Celtics to hire him. Chris complains about his hard life once again having to travel around the world to Liverpool for an awesome experience. Plus he got to hang out with Paddy the Baddy,. The podcast is going a bit of hiatus as Rob gets his new gig up and running and Chris launches the MLB season.  Learn more about your ad choices. Visit
4/7/202254 minutes, 23 seconds
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The Key To Success Is Being Inconvenienced

Chris and Rob break down the important stuff to kick off this week in regards to whether or not chimichangas are overrated or not. Rob also then shares his workout regime and breaks down the difference between Pilates and Yoga. We also learn Rob was on time "that guy" at a craps table breaking his own rule. Chris is relieved that the MLB and MLBPA had cooler heads prevail that allows him to get his life back on track. In other food news, Rob does not appreciate that Capri Sun has not updated their straw process. Chris also points out Capri Sun not in the pouch tastes way different than in it. We eventually lead to a conversation on some rough informational interviews that brings out the determination that not everyone is cut out to work in sports. Rob shares a recent story where he was inconvenienced leading Chris to recall advice he received when he was younger.. 'the key to success is being inconvenienced."  Learn more about your ad choices. Visit
3/22/20221 hour, 2 minutes, 50 seconds
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Steak Dinners and First World Problems

Chris and Rob are back at it. After discussing some of their favorite meals and Chris complaining about how many steaks he's been eating they dive into what it's like to be an employee going through a lockout. Chris shares how invested emotionally you can be as it directly ties to your livelihood. But then also sheds some light on the perspective that you need to have with a country like the Ukraine going through what they are. We discuss Gene from Turnkey's interview and how he encourages people to reflect on their career as it moves along. Also, he provides great advice that you should use your worst days to make yourself better.  Learn more about your ad choices. Visit
3/9/202242 minutes, 25 seconds
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Gene DeFilippo - Managing Director - Turnkey Search

Gene DeFilippo joins Front Office Features to discuss his long career in College Athletics. Gene was the long time Athletic Director for Boston College. Gene walks us through what it takes to work in College Athletics and how to navigate career pitfalls. Gene takes us deep into the inner workings of BC's Athletic Department when they moved from the Big East Conference to the ACC. He describes, in detail that process and gives advice to Texas and Oklahoma's athletic departments who are in the midst of this giant undertaking. We dive in to Gene's current role at Turnkey Search and he ends the podcast with some of the best advice ever given on the pod. Please share and give a listen! Learn more about your ad choices. Visit
3/1/202245 minutes, 34 seconds
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All Things Super Bowl 56

Chris has escaped his 10 day quarantine and survived the Super Bowl trip to LA. Chris recaps his Covid experience that consisted of old school video games, dropped off meals at the backdoor, and lots of binge watching. After escaping his porch, he headed out to LA for the Super Bowl to rub elbows with the industry and kiss some babies. From seeing Shaq DJ on stage to sipping tequila with athletes, it was a successful Super Bowl weekend trip. Rob and Chris discuss how much they enjoyed the Super Bowl halftime show and how it sent some other folks into a tizzy. We dissect why no one is watching the Olympics and wonder where all the stars have gone. Rob is headed to Seattle for TopGolf live at T-Mobile Park and also hit up the Eddie Vedder museum.  Learn more about your ad choices. Visit
2/16/202257 minutes, 26 seconds
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Bob Lynch - Founder & President SponsorUnited

Rob is on his own tonight as Chris is out with COVID and relegated to the porch (GREAT Pearl Jam song) in case de Valente. Good news is he is feeling good, and better news is we have a great guest! Bob Lynch started this career in media which lead to the Miami Dolphins, Brooklyn Sports and Entertainment and now running SponsorUnited which is the go-to tool (not an ad) in the sports business world. Bob talks about how it all started, where it is growing and Sponsor University. Their program helps thousands of up and coming sports executives (like you!) get a leg up on the competition through intensive trainings, goal setting and personal development. Give a listen and share! Learn more about your ad choices. Visit
2/2/202247 minutes, 58 seconds
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How to Apply for an Internal Sports Job Posting

We go OFF the rails early and often in this episode. Chris sends us down a crazy path after Rob brings up his recent promotion that you need to hear to believe. Let's just say Chris sings a song about a Nun that leaves Rob in tears. After going down multiple rabbit holes from Twitter vs Instagram to other random thoughts, we get somewhat back on track and tackle real life stuff. Looking to change jobs internally? We lay out the process you should follow prior to the job being posted and what you should do afterwards. Rob touches on not over using your political capital on every job that you see open. Plus, if you are looking to leverage a current job offer into more $ at your current organization then you better be ready for the answer on the other end. Rob then closes the show with another golden rule....the U-Haul Rule. Depending how many U-Hauls you need to rent should dictate whether you should move or not.  Learn more about your ad choices. Visit
1/19/202249 minutes, 1 second
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Will Walsh - Director, Digital & Content LAFC

True to our word we have someone on the podcast this week who knows what the hell they are talking about in the world of social media and sports. Will Walsh, Fighting Irish alum, joins us to give us amazing insight into the realities of working in Digital and Content for a sports organization. Will shares a great anecdote on his first day on the job and how his Mom kept him moving in the right direction once again proving Mom knows best. We touch on the importance of a recommendation and how that helped Will land the LAFC role. Rob admits to a Film and TV major that he doesn't watch movies or TV and hilarity ensues. But Chris is disappointed to learn Will has never seen The Office. Will dives into the evolution of social media departments through the years and how each platform presents its own set of challenges and skill requirements. Will is on board with the notion that a social media and content department is the team's "Marketing Department" and that those looking to work in sports marketing, that may be your best bet. We briefly explore the Metaverse and what the future may hold for sports teams in this new age of technology. And we couldn't not tell Will about Rob selling out his social feed to post grape prices! Learn more about your ad choices. Visit
1/12/20221 hour, 11 minutes, 54 seconds
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The Evolution of Sports Social Media Departments

Happy New Year! Rob and Chris are back at it and feeling better than ever. We hear about Rob's Italian feast that he made on Christmas day where Chris makes him an honorary Ginzo. We hear the backstory on why the Wasabi Fenway Bowl was canceled and the ripple effects it has on the people involved. We discuss the AMAZING story of Michael Gartner, the former owner of the Iowa Cubs, and how he presented his former employees with massive checks as a thank you for their efforts over the years. This sends Chris on a rant to encourage people to be more of a Michael Gartner in their career if they ever have the opportunity to. We explore the world of a social media manager at a sports organization and how their world may not always be so glamorous from the inside. There has also been a massive exodus recently of people in these positions and we dive into our theory of why and how that needs to change.  Learn more about your ad choices. Visit
1/4/202252 minutes, 23 seconds
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Not Ready To Say Goodbye

Happy 40th Birthday to our Founder, Rob! The FoF crew went out and celebrated the big event this past weekend at Night Shift Brewing with Rob's friends and family while his wife Amy surprised him with a tribute video. We announced 2 weeks ago that we had the biggest news of Front Office Features yet. In the spirit of full transparency, we walk the listeners through the decision that almost came to end Front Office Features as a podcast. While using our own advice and assessment of our "Why" we realized overall it wasn't time to call it quits but rather get back to basics. We are re-energized and refreshed and have no intentions of stopping anytime soon because we truly care about helping our listeners. We have an amazing and classic Rob Crain story about how a Mayor tried to shake him down for a Police Cruiser. Lastly, we dive into the Endeavor news of them buying 10 MiLB teams and how they can plan to monetize that.  Learn more about your ad choices. Visit
12/15/202146 minutes, 36 seconds
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Fenway Sports Hits the Ice

Chris and Rob are back after a hiatus and a Thanksgiving break. Big news out of Fenway Sports Group as they announced they purchased the Pittsburgh Penguins. A huge move by the organization as it adds an NHL team to an already impressive portfolio. Chris dives into some behind the scenes processes and thoughts on how this all came together and what the future holds for Fenway. We then discuss the future of ESPN and streaming with the announcement by Disney that they will pour $33 billion into content in the next year alone. Plus a big announcement in store for Front Office Features this December!  Learn more about your ad choices. Visit
12/2/202138 minutes, 1 second
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Topgolf Invades Fenway Park

The Crain and Valente household made their way into Boston this past Saturday for an Italian dinner in the North End followed by Topgolf Live at Fenway Park. It was Chris's first experience playing Top Golf and quite possibly Rachel and Amy's first time swinging a golf club. The crew had a blast that was capped with more fun at the Cask N Flagon. Rob details the business model behind Top Golf Live and all the logistics that goes into the traveling road show. Callaway, Rob's parent company who owns Top Golf, reported their earnings today and had a record Quarter mostly thanks to Topgolf. Chris shares the story behind landing the Fenway Bowl Title and how relationships play such an integral role in the world of sponsorships.  Learn more about your ad choices. Visit
11/11/202137 minutes, 16 seconds
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Nailing Your Sports Job Interview

Happy Halloween! Rob has a hilarious story as someone stole his table that his family put out to distribute trick or treating. Rob also shares a fun fact on meteorology that he learned today. We have an update on a listener who had received the worst advice we had ever heard in regards to landing a coaching gig. Great news is he is on the right track now. Bobby Valentine is running for Mayor and released an amazing rap video asking people to vote for him. Plus Chris shares a fun fact that Bobby V claims to have invented the wrap sandwich. The whole scenario could be a Seinfeld episode. We then revisit an important topic given how the sports job market is booming. We give you the answers to the test on how to separate yourself and stand out from the proverbial pile. Don't want the job... TAKE THE JOB!. Learn more about your ad choices. Visit
11/3/202152 minutes, 12 seconds
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The Future of Regional Sports Networks

Chris's wild MLB Playoff run came to an end this past week as the Red Sox fell to the Houston Astros. We touch on how Fenway has never been more electric and was all made possible by a much younger audience. Rob gets HUGE news that his basketball games are coming back and Chris starts the countdown to Rob's inevitable ACL tear. We take a deep dive into the world of sports and TV viewership. The NFL dominates on an annual basis as they own roughly 95% of the top 100 watched shows on TV throughout the year. MLB has had a major issue with the majority of cord cutters unable to watch their games due to the fact the YouTube's and Hulu's don't carry the Regional Sports Networks. Chris breakdown the future of MLB TV and how in the near future you'll likely be able to purchase your local RSN no different than you do HBO Max. Lastly, we explore the MASSIVE reach of Liverpool FC around the Globe and how their number or fans and viewers dwarfs all US Sports. Learn more about your ad choices. Visit
10/27/202153 minutes, 21 seconds
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FROM THE VAULT - Sam Kennedy - Boston Red Sox CEO & President

Chris is at Fenway Park all week with the Red Sox in the ALCS. Go Sox! And Rob is headed out of town to Philly for Topgolf meetings. With all that, we figured we'd try something new. WE are reaching into the Front Office Features Vault and re-sharing our discussion with Sam Kennedy, the President and CEO of the Boston Red Sox. Sam gave phenomenal advice on getting your career started and what he looks for when adding to the Front Office of the Boston Red Sox. Learn more about your ad choices. Visit
10/19/202136 minutes, 3 seconds
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Was this Worst Sports Job Advice Ever?

The Boston Red Sox are in the ALCS again. Chris and Rob played a HUGE role in making that happen by cheering them on and putting the $ in the organization's pocket. :) We dissect what quite possibly be the worst sports job advice we've ever heard. A prospective sports job seeker looking to work as an Assistant Basketball Coach was told the famous "get your foot in the door with anything and work your way to the bench." WRONG! We get a great email which always helps remind us on why we do this podcast. Always much appreciated. We keep exploring the world of sports betting and the ramifications around DraftKings potentially expanding into Europe. Rob watched a movie! Chris is blown away by Squid Game and needs to talk to someone about it. Rob wants none of it. Learn more about your ad choices. Visit
10/14/202150 minutes, 48 seconds
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Behind the Scenes of the MLB Playoffs

Sox vs Yankees. Does it get any better? The MLB Playoffs are here as the regular season has concluded and now the fun begins. We go behind the scenes and discuss the economics and inner workings of the difference between the regular season and playoffs. We learn how the crown jewel events become MLB run with the majority of revenue going towards revenue sharing. Rob will be on hand with Chris tomorrow evening to capture riveting content for FoF's social channels. Rob shares a great promotion that can be replicated across minor league parks, the Craft Beer and Food Festival that took place this past weekend at the WooSox stadium. Great way to utilize the ballpark on a non-gameday. Rob took a boat trip and didn't crash the boat!  Learn more about your ad choices. Visit
10/5/202143 minutes, 17 seconds
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The Larry Tanker Champions

Rob and Chris make their triumphant return as Champions of the World in Golf's most important tournament to happen this past month, the Larry Tanker Invitational. The Ryder Cup can't hold a candle to this tan jacket. Rob and Chris rundown a crazy few weeks of sports before diving into reminding people why they are actually in college. Make sure to find some time to network with that alumni base and not make the same mistake as Rob. Don't end up in the Enterprise managers training program! We then go down memory lane and find out Chris had some crazy experiences being in an Oscar movie (The Fighter) and hanging with NFL Legends to watch football games at Fox NFL studios. Rob also puts Chris back in his place when he starts to complain he has to attend the Bucs-Pats game this weekend. "Don't be that guy".  Learn more about your ad choices. Visit
9/29/202147 minutes, 54 seconds
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The Massive Business of Golf

We are back after a short hiatus with Rob returning from Texas for his first week on the job with TopGolf. We learn Rob's approach to starting a new job and what he deems to be a successful approach. He encourages listeners to ask questions and advice from those around you. In typical Rob fashion, we learn some interesting "sayings" that only Rob would know. Chris is digging out from his household quarantine that had him Dad duty and juggling work with Rachel secluded on the porch. We discuss the massive business that is the golf world and uncover that over 500 million rounds of golf were played in the US during 2020. A great time to join a golf company don't ya think? Also a HUGE Happy Birthday to Front Office Features on our 2 year Anniversary. Also, a huge milestone of our 150th episode all time. Learn more about your ad choices. Visit
9/17/202144 minutes, 12 seconds
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A Special Guest Surprise for Rob

The Rob Crain farewell tour continues on. Rob joined the WooSox Golf Tournament as a guest today and realized for the first time the team will be just fine without him. We then surprise Rob with a special guest to take it all back to Battlecreek. Martie Cordaro, Rob's mentor, father figure, and the person he credits the most for his success, joined Chris to give us a look back on the journey of our beloved Rob Crain. We learn about the origin of the moniker Boston Rob, which Rob contests afterwards. We also find out Rob went full Bama and had a mullet and Blue Ford F150 pickup truck. Rob also HATES snakes. In the most shocking revelation of this podcast possibly to date, Rob divulges he had no idea what a group ticket was when he first took the role with Martie. Big happenings in the Crain and Valente household this week as well; Chris and Rachel's 8 Year anniversary, Zach and Maddie are headed to Kindergarten, and Nolan turns 1.  Learn more about your ad choices. Visit
8/31/202152 minutes, 51 seconds
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Umpire Farts, Rob's Farewell Tour, and Baseball Cards

We breakdown Rob's farewell tour that had nothing but amazing moments over the past week. Rob was fortunate to have a former employee make the journey to Worcester to bid adieu to Rob and showcase his appreciation for the impact he had on him and his family. In the truest display of the power of sports we all possess to impact people's lives for the positive, this shines through as a key moment. Rob declared the Friday night game as one of the most fulfilling games of his career. Zach, Chris's son and Rob's number one fan, finally got to meet Rob at his final game on Saturday. Rob dropped an all time line in regards to how close his seats were in that he could "smell the umpire's farts!" We dive into the major news in the trading card world around Topps and Fanatics and the future of the business. This transitions into the NFT explosion and if crypto and NFT's are a safe bet. Finally, if you are ever wondering where you stand with your boss... just ask the question but also be prepared for the answer and open to criticism. For all those wondering about the future of FoF.. we put that question to bed emphatically. Learn more about your ad choices. Visit
8/24/202158 minutes, 28 seconds
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Rob is Leaving the Worcester Red Sox

OUR BIGGEST PODCAST NEWS EVER IS HERE. Rob is leaving Minor League Baseball after 17 years with one of the most impressive resumes you can find. 3 Ballpark Builds, Team President of the Yankees AAA team, CRO of the Red Sox AAA team, and countless lives impacted. We walk you through the whole process on how he decided to leave MilB to join Topgolf as their new Regional Director of Global Partnership for the Northeast. Rob's epiphany came on New Years Eve this past year when he closed a deal for the WooSox leading to his realization that corporate partnerships is where he wanted to be. We talk through the interview process with Topgolf and the avenues Rob went to skip the proverbial line to get an interview. We also dive into how Rob left on good terms and is leaving the right way. A huge congrats to Rob and all that the future holds for him and family. Learn more about your ad choices. Visit
8/17/20211 hour, 1 minute, 55 seconds
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Go Get Your Sports Job Promotion Today

Chris and Rob are back at it after Chris's week of concerts at Fenway Park that left him feeling old and tired. Chris insists Rob watches the Woodstock 99 documentary to take him back to the 90's. Rob wants to get something off his chest about hiring managers over selling you on what your job responsibilities will be when applying for a minor league sales role. When you hear you will be working in the community, helping with marketing, and having a well rounded day.... it's all about you selling tickets. Get ready to still be printing flyers! We dive headfirst into promotion season and the best way to go about landing one in your current company. If you are thinking about approaching your boss for that raise or promotion then this episode is for you. We also hear how Martie told Rob to pound sand when he did it the WRONG way early in his career. PLUS A MAJOR ANNOUNCEMENT COMING NEXT WEEK!  Learn more about your ad choices. Visit
8/10/202141 minutes, 4 seconds
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Should I Stay or Should I Go?

Aloha! Chris is back from vacation and the guys hit the ground running. While Chris was swimming with the turtles, Rob was busy with his 5 year old Daughter's birthday party which also entailed flooding in his basement. The Olympics are underway but no one is watching... The guys think it is the same issue as the bubble last year as taking away fans hurts the viewing experience on TV. Rob encourages the listeners to find a way into the Olympic and World Cup committees as the host cities prepare for the upcoming events in 2024 and beyond. Chris details how attending marque sporting events like the Super Bowl can lead to great connections and opportunities by meeting the right folks. They also cover the dilemma of what happens when you accept a role and then immediately a better opportunity presents itself. Should you stay or should you go? Find out what Chris and Rob did in their own personal experiences.  Learn more about your ad choices. Visit
7/27/202144 minutes, 27 seconds
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The NCAA NIL Floodgates Have Opened

Rob and Chris are back together for the first time in a while..., and A LOT has changed in the sports world since they last spoke. Rob shares the life of a SVP in the Minor Leagues after a week of rain, cold, and fireworks. Rob ranked it as the top 3 worst moments of his life. We take a deep drive into the ever changing world of the NCAA and how NIL is here to stay. The market was open for business right away with athletes signing deals at a breaktaking pace. Chris is fed up with the NCAA and how unprepared they were for the rule changes. Rob sees a major whitespace for young people to pave the way in a brand new industry. We also discuss the Olympics and the recent controversy around the mairjuana regulations. Chris is also on the side of the Olympics not happening. Learn more about your ad choices. Visit
7/7/202154 minutes, 56 seconds
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I Googled "How Do I Get a Job in Sports"

In this episode Rob is flying solo. He discusses a great article written by his colleague about finding your passion in sports business. Then Rob Googles "How do I get a job in sports?" Rob, shouting to himself, disagrees with many of the first articles that pop up on the Google machine. Learn more about your ad choices. Visit
6/24/202132 minutes, 34 seconds
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How Openly HQ is Changing The Sports Job Search

You've graduated with a sports management degree and now what? We always get asked where do I look for jobs. Well Matt Morrison, CEO and Founder of Openly HQ is changing the game and has created a Glassdoor type site for sports job seekers. We dive into where the idea stemmed from and how he differentiates himself from the other traditional job boards. They've taken an approach of ensuring quality over quantity and providing resources for job seekers such as resume tips and interview prep. One of the fascinating parts of our interview is discussing what goes into being an entrepreneur in the sports world and what type of challenges he has faced along the way, For everyone out there currently looking for their dream job, they need to head over to Openly HQ and sign up for an account. Learn more about your ad choices. Visit
6/17/202140 minutes, 35 seconds
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The Unfortunate Stigma In Ticket Sales

Rob is headed in early to Polar Park to open the doors to 5,000 police officers to honor a fallen Worcester officer this past week. We dive into how important a role sports plays in healing communities during times of need and how much our society has missed this aspect over the past year. Rob asks Chris about his former boss, Lou Lamoriello, the current GM of the Islanders which takes Chris down memory lane. Chris claims Lou to be the most intimidating human on the Planet and has trouble describing how his presence can just change a room. Also, he is known as one of the most fiercely loyal people to work for and Chris is now on time for everything in life thanks to his practices. We then dive into a hot button topic... sports and salaries of the front office. Before doing that we learn of Rob's hatred of cats and Chris drops some cat killing stats that are mind blowing. A great return to normalcy in the world of FoF!  Learn more about your ad choices. Visit
6/12/202147 minutes, 45 seconds
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The Future of Front Office Features

Chris tried to take his family to a Red Sox game and it turned into a picnic in the suite due to the rain all Memorial Day Weekend. Zach got a ball thrown up to him by the Marlins and immediately tried to throw it back in true 5 year old fashion. Rob and his wife headed out on the town for their first date night in over a year leading to Rob drinking raw eggs for an after dinner drink as only Rob could. We then dive into why there was no podcast last week and the future of Front Office Features. This was a true raw episode with Rob sharing his feelings and thoughts on the current status of FoF and what the next iteration would or could look like. We wanted to provide the listeners authentic insight into our thoughts as well as ensure we find ways to make this better for you, our listeners. The burden of life sometimes gets in the way of our best laid plans. Plus a HUGE Thank You to all our listeners for helping get us to our 50,000 download milestone! Twitter - @FOFeatures Instagram - @frontofficefeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
6/1/202156 minutes, 38 seconds
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The Opening of Polar Park - Uncensored

Rob is back on the same day Massachusetts announces the return of fans to 100% capacity at the end of the month. Chris gets a reprieve in this episode as Rob does an amazing job on bringing us truly behind the scenes on the weeks leading up to Opening Day at the WooSox. This is an absolute must listen for anyone looking to work in sports with a blow by blow account of each day and every issue that can go wrong before the first pitch. In true Rob fashion, he has a rabbit story before we actually dive in. Chris apparently isn't the only one with animal stories. This episode may be the truest and most in depth peak behind the curtain we've done to date as it makes you feel as though you are living each moment with Rob. Plus, hear how Rob lost his temper on the fireworks vendor due to the amount of time it took to start the show after the Friday game. Lastly, Rob answers Chris's question as to why Polar Park wasn't built with the same dimensions as Fenway. Follow us! Twitter @cvalente08 @_RobCrain @FOFeatures LinkedIn - Front Office Features Instagram - @frontofficefeatures Learn more about your ad choices. Visit
5/18/202154 minutes, 41 seconds
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Inside the Sports Job Interview Process

Chris rides solo again as Rob has Game 2 of his 12 game homestand. We hear a great story about the WooSox Opening Day ceremony that featured a 92 year old Bob Cousy quite literally stealing the show. As promised, we have Sam Marteka join us to take us behind the scenes on his current job search as he gets ready to graduate from Syracuse in a few weeks. Sam shares some the mistakes he has made along the way and how he continually is improving his process. While he still hasn't landed his dream role, we are pretty confident if he stays on his path, it will be a matter of when and not if. Chris reminds everyone that working in sports is a privilege and to ensure you take some time to remember the next few weeks when you land your first role in this great industry. Rob is back next week with more details on the WooSox Opening Day and all of his obstacles to get there. Learn more about your ad choices. Visit
5/13/202143 minutes, 35 seconds
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'Cause Everything Is Going To Be Alright

Chris rides solo for the first time ever as our good buddy Rob is ensuring the WooSox Ballpark is all set for Opening Day next week. If you have a moment, send him a message and let him know you are thinking of him with all the stress he is dealing with for the THIRD time. Chris speaks directly to the upcoming graduating class and congratulates them on their amazing accomplishment and reminds them to stay on course to land their dream role. Too many people succumb to the pressure from friends, professors, or parents to take the first role offered to them to appease others. Trust you gut, take your time, and let the good come to you. You've invested 22 years of your life to get to this point, don't start down the wrong path because someone has told you "this is the right way." Plus we are going to begin having volunteers join us to discuss their journey and share what obstacles they have encountered along the process thanks to a great suggestion from Sam Marteka. Chris also goes behind the scenes and provides the anatomy on a sponsorship deal that he was able to land today after TWO years of initial outreach. Learn more about your ad choices. Visit
5/6/202134 minutes, 58 seconds
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Overcoming Nepotism in your Sports Career

SPECIAL CO-HOST ALERT! Rob is off doing his day job and breaking the news to WooSox season ticket holders around Opening Day protocols. Returning guest, Brian Specia fills in admirably with Chris as the two old friends pick up where they left off. Chris quickly touches on the "Super League" that came and went in the blink of an eye while watching the Red Sox vs Mets in the background. Poor DeGrom. Brian and Chris dive into the NFL draft which airs tonight and the amazing power behind the event as it has evolved throughout the years. Chris knows one of Brian's pet peeves is the nepotism that happens in our industry and how it can negatively affect an organization. Chris explains how Fenway Sports is now hoping to combat this with new policies geared towards helping diversity. Brian provides great insight into the world of expansion and talks about what is happening with the Kracken and his own experience and days in Vegas. Chris closes the loop on Owl Gate. Learn more about your ad choices. Visit
4/29/20211 hour, 3 minutes, 42 seconds
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Nailing Your Sports Interview 2.0

Sports Jobs are back! Chris and Rob get back to the basics and provide you the answers to the test to help you nail your interview and land your dream job in sports. We touch on separating yourself from the pack by bringing the heat in your interview. Want to get yourself out of the dreaded pile? Listen to this episode and you'll immediately be in a better position to secure a spot in our crazy world. If you still say "get your foot in the door", want to work in marketing but are applying for a sales job, or feel frustrated by your lack of direction... this episode is for you. Beyond this important topic, Rob and Chris have their patented diversion from the topic and explore the checkmark crowd vs the X crowd. A trip down memory lane of the 90s ensues and hilarity follows. Plus Chris was challenged in an informational interview by the one that got away from Rob. Learn more about your ad choices. Visit
4/15/20211 hour, 8 minutes, 44 seconds
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What The Hell is Sports Business Strategy?

Chris is back at Fenway after 18 months of not seeing a baseball game live. He describes his experience and how it felt like he never left. We also learn Rob likes go to really fast in a car. Also we are all in agreement that MLB has a great rule change with the runner on 2nd Base to start extra innings. Chris shares some backstory on the new Red Sox city jerseys that honors the Boston Marathon and how it is a great marketing tool to reach a younger generation. We dive into the MLB All-Star Game decision to move it out of Atlanta and how that will have a ripple effect in a lot of key areas. We also have a ROB RANT alert when we discuss the cliche of a "strategy job" right out of college. Word of advice... don't tell Rob you are looking to come to work for him and set the strategy for the organization before you learn to tie your shoes! Learn more about your ad choices. Visit
4/8/202155 minutes, 58 seconds
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How To Change your Sports Career

Happy Opening Day! We made it! Chris gives a fired up speech and reflects on the past year of how far we've come in the sports industry. His key message is "everything is going to be alright!" Rob tells a funny story that of course resonates from Battle Creek about pulling tarps.... which he is still doing today. The guys discuss what work/life balance really means in our industry and how we can do a better job of defining that for younger people starting out. Rob also had a message for Martie when he used to make him come in early on game days. Sorry Martie! We give a real peek behind the curtain on real time emails and the new digital ticketing issues MLB has instituted. This leads to a classic FoF moment when Rob laughs uncontrollably leading to a hiccup outburst. We wrap up with advice on how to approach a career change after your resume has no relevant experience. Submit your Blue Wire Hustle application here: Learn more about your ad choices. Visit
4/1/202155 minutes, 18 seconds
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Gabby Roe - President Maestroe Entertainment

Rob Crain spoke with a SBJ 40 Under 40 Award winner, Gabby Roe, President of Maestroe Sports & Entertainment. Gabby and Rob discuss "high-growth" sports and the business behind them. Gabby discusses his career and what he learned along the way that helped him start the Maestroe venture. Gabby and Rob had a informative discussion about starting your career and how you can separate yourself from the pack. Give a listen and share on social! Learn more about your ad choices. Visit
3/30/202154 minutes, 52 seconds
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When Some Things Are Bigger Than Sports

Chris is BACK! Feeling much better but quite cured or fully diagnosed yet. HUGE NEWS as Rob got his Covid vaccine today as well as Chris's wife, Rachel. Shots in arms baby! Chris's LinkedIn has been blowing up lately and has some advice for folks who waited till now to start reaching out. Rob had a terrible informational interview that has him all sorts of fired up but the guys break out in laughter when Chris drops in his love for popcorn. Advice for starting your new internship you just landed. Chris also shares what led him down this path to have his current medical issues and how he has been dealing with it... STRESS. Don't wait until it's too late before your body shuts down and make sure you can lean on others for help. Plus a behind the scenes success story of a new Fenway partnership. Learn more about your ad choices. Visit
3/25/202148 minutes, 22 seconds
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Chris is back and LeBron James is our New Boss

The good news of the week is Chris has returned to Front Office Features after three days in the hospital. It is good to have him back! We talk about Chris' stay in the hospital, how he's feeling and what is next. Plus we dive into the big LeBron news from this week, a phone call with Theo Epstein about testing new baseball rules and discussing acupuncture. A fun pod with Chris back in action! Learn more about your ad choices. Visit
3/18/202149 minutes, 48 seconds
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Chris is in the ER

Chris is in the ER and Rob describes what is going on with his pod partner. Chris will be good soon and we will keep everyone updated on his status. Learn more about your ad choices. Visit
3/11/20214 minutes, 58 seconds
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Should Sports Teams Pay Their Interns?

We have definitively determined that Tuesday's are the worst day of the week. Rob shares how he heard the news on the AAA season being pushed back at least a month. He got a call that started with "Hey.. did you see the tweet?". Never a good sign! We dive into the hot button topic of the week; unpaid sports internships. Chris is vehemently against the major sports teams not paying interns as we dissect how it affects the diversity initiatives teams have started. Asking socio economically challenged candidates to take a non-paid internship will never break the cycle. This also delves into full time roles that require a college degree but yet pay you minimum wage to start your career in sports. It's a system that is flawed and we blame all the CFOs (just kidding). Chris reads an email that he wrote early in his career to the Celtics that was abysmal and yells at his young self. Plus... "don't be that person" story of the week takes us to Nike and the Sneaker Sales story. If you are a big time Exec don't have your 19 year old kid running a shady operation! Submit your Blue Wire Hustle application here: Learn more about your ad choices. Visit
3/4/202155 minutes
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The NBA Top Shot Phenomenon

Chris and Rob are back after a "hiatus" last week. Rob opens the show discussing how he currently is having issues being present at the moment due to so much going on around the building of Polar Park. Chris turns on his therapist hat and they discuss how they both have been so accustomed to being proactive vs reactive in their careers. Rob shares a story about how the bleachers in Wilkes-Barre almost prevented him from opening the ballpark on time. We request our listeners to please reach out and explain this new NBA Top Shot Blockchain Crypto craze that is currently happening. The guys can't wrap their head around how someone is buying digital highlights for over $200,000 and not being able to be replicated. We breakdown our interview with Spikeball CEO, Chris Ruder, and how much fun we had speaking with him. The behind the scenes experience on Shark Tank made Rob even more enthralled given his fandom of the show. Plus... don't do what the now former Mariners CEO did recently with his rotary club appearance. Learn more about your ad choices. Visit
2/25/202153 minutes, 56 seconds
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Chris Ruder - Spikeball CEO

What a story! Chris Ruder, CEO of Spikeball, joins us this week to share his incredible journey on how he turned $900 into a multi million dollar sports product and league. From his experience on Shark Tank with Mark Cuban to running and operating a thriving business is a must hear for everyone looking to make their mark in the sports industry. Chris details how he spent his free time in the evenings building the Spikeball brand while working from 9pm to 2am every night. It never felt like work for him as he believed in the vision and the product he was building. One of the key points he touches on is the ability to make your own decisions and be your own boss. Chris has stayed true to his vision and continues to build the Spikeball brand by hiring a diverse skill set for his company. Also, hear how someone found a way to take Spikeball around the world to play a game on Mount Everest! Learn more about your ad choices. Visit
2/23/202157 minutes, 21 seconds
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David Cohen - Boston Celtics, Director of Experience and Retention

David Cohen of the Boston Celtics joins Chris to share his story of his meteoric rise through the Celtics organization. David has been with the Celtics for his whole career while serving in numerous roles. He shares great advice on how he went about securing promotions and new roles internally. Also, David sheds light on the Celtics philosophy for retention and customer service to ensure top of the line experience for their fans. We dive into the future of the NBA and how they have been one of the most progressive leagues. Also, we discuss what makes a great leader and how to manage your staff to maximize their talents. Learn more about your ad choices. Visit
2/18/202152 minutes, 57 seconds
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Brady, Beer, and Ballparks

Chris and Rob got to see each other in person for the first time since last June when Rob gave Chris a tour of the new Polar Park. The ballpark is going to be amazing! Chris received a blind LinkedIn message from a parent asking if their son could speak with him about working in sports. Rob is NOT a fan of this approach and shares some horror stories of parents calling him to let him know they can't come to work for the game. Pro tip... do not have your parents network to random people as it sets a weird precedent for how you will be perceived. We dive into the Super Bowl Ads and who were the winners and losers of the night. Chris wasn't a huge fan of The Weeknd spending $7m additional dollars on the production of an "ehhh" performance. We discuss the Jake Olson and Engage interview that was inspirational and helps remind us all that it could always be worse. None of us should have any excuses to achieve our goals if Jake can overcome the adversity he has faced. Learn more about your ad choices. Visit
2/11/202150 minutes, 59 seconds
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The Quintessential Effort and Attitude Episode

We preach the 2 main things you can control are effort and attitude. This interview is a perfect summation of how excuses are just that... excuses. Jake Olson lost his eyesight at a young age but did not let that deter him from chasing his and fulfilling his dream of playing football at USC. Jake preserved through the adversity of going blind to perfect his craft and actually take the field for the Trojans. You may have seen his story on ESPN but what you don't know is how he and his College roommate and friends turned this all into a thriving sports business. We are joined by the CEO, President, and COO of Engage, an online booking engine for companies to secure athletes and celebrities to appear or speak at their events. Engage all started in their college dorm after seeing the amount of requests come in for Jake to speak. We constantly talk about "do something" and these three have taken it to the next level. A must listen for numerous reasons but mostly for anyone feeling the effects of being stuck and using this as motivation to find your path. Learn more about your ad choices. Visit
2/9/202150 minutes, 40 seconds
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EA Sports... It's in the Game (Again)

Happy National Women and Girls in Sports Day! We start out with a huge shout out to all the women in our industry who do great work and are paving the way for future women. This leads us down a path of rehashing the 1996 USA Gymnastics team which uncovers another fun fact about Rob. He was a High School classmate with one of Chris's huge crushes, Dominique Moceanu, the star of the team. 14 year old Chris is super jealous! Big news out of EA Sports as they announce the return of NCAA football to their portfolio. This all ties back to the new rules around NCAA Athletes having the ability to monetize their likeness. Rob also nails the amount of money EA pays for Madden rights. Chris started watching the Tiger Woods doc on HBO which provides insight into the rise and fall of the planet's biggest sports star. Rob and Chris are blown away by Lionel Messi's contract... Almost $700M! Rob throws Chris for another loop when he shows him the pants he currently has on during the recording... ZUBAZ pants. Only Rob! Learn more about your ad choices. Visit
2/4/202151 minutes, 57 seconds
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The Pandemic Burnout is Real

Chris is having a rough week and shares his experience with "Pandemic Burnout." The little things at work that have been setting him off causing him to feel stress are outside his norm. The main takeaway is it's OK to not be OK but make sure you tell someone about it. Rob received a great email from a WooSox potential employee that people need to hear about. Looking to separate yourself from the pack? This is the way to do it. Chris and Rob agree that Craps is the best casino game out there because you all win or lose together. This leads into a GameStop conversation on how the stock is through the roof and manipulated by Reddit. This leads to another hot commodity going right now... Baseball Cards. Dust off your old cards because they may be worth a fortune on eBay. If you can't land your dream sports job you can always make money on the internet! Learn more about your ad choices. Visit
1/28/202150 minutes, 31 seconds
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Inside the NCAA Business Model

Rob and Chris delve into an alternate reality and banter on what they would do if they won the current Mega Millions jackpot of $975M. Rob would be "cheap" and rent houses instead of buying them while Chris would hire a driver to ensure he never sits behind a wheel again. Rob gives an update on the WooSox job search and how people separated themselves to make it onto Round 2. Chris gives details on the two new FSM roles that were posted that will focus on helping expand FSG's portfolio. Chris takes us behind the scenes of the NCAA sports business model from his previous time working on behalf of Boston College. All the inner workings on the financials, approval process, and sometimes red tape. Chris shares his disdain for IG Live but is thankful that Alina made them do it. Learn more about your ad choices. Visit
1/22/202148 minutes, 51 seconds
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Sports Betting and Schitt's Creek Bombshell

Robbbbbb! Another Crain Bomb dropped on Chris towards the end of this week's episode. An opinion so wrong you have to hear it to believe it. Chris is dealing with an E.Coli water outbreak in his town which might as well be Armageddon in a grocery store. Rob shares his experience while going under the knife to ensure no more baby Crain's are making an appearance. Somehow it was tied back to Alabama. Another must hear Rob story. Chris then takes us into a deep dive on the sports betting landscape and a true behind the scenes peak on the industry. We discuss the types of roles, their internal processes, and why DraftKings and FanDuel had such a head start on the competition. A must listen to educate yourself on how best to approach these companies and sound intelligent while doing so. Rob also likes a TV show.... surprisingly not one anyone else has ever seen. Submit your Blue Wire Hustle application here: Learn more about your ad choices. Visit
1/14/202151 minutes, 47 seconds
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It's Finally 2021! Now What?

Chris and Rob are back from break and kickoff 2021 with a bang. After a quick recap of their Holiday and the murder that occured to Chris's lasagna on Christmas Day they jump back into how to attack 2021 to land your dream job in sports. Let's not harp on resolutions but focus on action plans and make our dreams a reality. First step in that process is answering your WHY. Once we cross that bridge, don't let the "what ifs" get in your way. Also, Rob provides more insight into the WooSox job application process and how candidates are rising to the top. We implore you to not wait till the end of an interview process to use your references. Chris gives some insight into the NHL and AHL return to play and how it will impact jobs moving forward. Plus Chris and Rob give their NFL Playoff take on who may be in the Super Bowl.    Submit your Blue Wire Hustle application here: Learn more about your ad choices. Visit
1/7/202156 minutes, 52 seconds
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A Positive Goodbye to 2020

Chris and Rob wrap up 2020 with some positive perspective on everything that Front Office Features and the sports industry accomplished in our most challenging year ever. From Rob's staff becoming waiters and turning their Ballpark into a restaurant to the leagues entering a bubble and coming out with a Champion... It was a hell of a year from our resilient industry. We also dive into our Monday informational interviews and how impressed we were with the majority of the participants. Rob shares a great story on how an applicant for the WooSox job used a T-Chart to get himself into the YES pile. Be bold. Be different! A Happy Festivus to all of you out there and THANK YOU for being such great listeners. We can't wait to continue this journey with all of you in the New Year.    RATE AND REVIEW ON APPLE PODCASTS!!! Follow Us! Instagram - @frontofficefeatures Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
12/23/202039 minutes, 44 seconds
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Your Sports Job is Right Around The Corner

Happy belated birthday to our beloved host, Rob Crain! We've got an episode that runs the gamut this week. Chris recaps his intergalactic out of body experience while viewing a meteor shower this past weekend at Cape Cod. We also learned about his potential unhealthy infatuation with space that is aided possibly by extra curricular activities. Rob begins by digging a hole with his wife Amy around his hot takes on Wedding Anniversaries. In sports related content, Rob recaps the happenings around his job posting with the WooSox. With having already received over 100 candidates, Chris and Rob discuss the proper way to go about getting your name to the top of the list. One key point Rob touches on is the former interns who have reached out about the position. He was able to immediately separate the good from the bad stressing how important an internship performance can be. Rob highlights the candidate pool and how much experience some of the people have showcasing how important it is TO DO SOMETHING! Chris gets philosophical and gives Rob a pop quiz on post pandemic life. Rob once again showed off his pipes with a rendition of Semisonic's "Closing Time".    Follow Us! Instagram - @frontofficefeatures Twitter  - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
12/16/202057 minutes, 8 seconds
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Lauren Rojo - WORLD SERIES CHAMPION - LA Dodgers

The train keeps rolling with SDSU Sports MBA alumni as Lauren Rojo, newly crowned World Series Champion of the LA Dodgers, joins Rob and Chris to discuss launching her sports career. We tackle the misconceptions she and many people have before accepting a ticket sales role and how those views changed as she performed her job. This is a GREAT peak behind the curtain on what life in a ticket sales role is truly like at a large sports team. Lauren provides insights on how she utilized her skill set to get promoted and take on more responsibility in a new role that focuses on Events. Lauren also dives into what helped shape her decision to pursue her Sports MBA from SDSU and how that experience helped guide her post graduation. Lauren goes into detail how personality aligns well the sports industry with the constant on the go responsibilities that are accompanied in our world. We again touch on the importance of data and how having a keen understanding of the inner workings of an organization are paramount in your success.  Learn more about your ad choices. Visit
12/15/202040 minutes, 45 seconds
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Negotiating a Sports Job Offer

We learn early on that Rob got bamboozled by a Christmas tree salesman.... or so he thinks. Also, if all else fails in the sports industry, he can chase his dream as the Sham WOW and Flex Seal infomercial host. The guys announce they will be hosting live 1 on 1's for networking on December 21st as a thank you to our listeners and courtesy of SDSU Sports MBA. Plus, it was a historic day in MiLB as the 120 teams received their invitation to remain an affiliate for the MLB franchises. Rob and Chris discuss the seismic shift that will occur within the Minor League world pertaining to not only the business operations but also the player operations for these teams. Also, what is next for the folks who unfortunately were left without an affiliation and how they should start planning their next move now. On the positive side, Rob is bullish on upcoming job opportunities and poses a question to Chris to discuss the right and wrong way to approach a job offer. Chris has a moment in his past triggered by the question and plays out a real life scenario of an employee mismanaging the situation for all young folks to avoid. Chris is celebrating 1 year later today that he still has a hand after sticking it in the snowblower!  Learn more about your ad choices. Visit
12/10/202058 minutes, 19 seconds
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Adding Sports MBA to your Resume

Our good friend and longtime listener, Scott Minto, Director of San Diego State University's Sports MBA Program, joins us to discuss the benefits of furthering your education in the greatest city in America. Knowing a lot of people are currently facing a challenging job market, we thought a discussion around alternative avenues would be topical for our listeners. Scott provided a peek behind the curtain on how he prepares his students for the sports world by instilling a diverse perspective and skillset. SDSU takes a different approach vs your typical Master's program allowing you the flexibility to pursue a variety of roles upon graduation. One of the aspects of the program that had Chris and Rob impressed was their emphasis on data analytics and reinforcement of how important this skill set is for the current day sports job seeker. Enrollment is currently open for SDSU's next class in 2021 and Scott literally gives you the answers to ace the interview. Fish tacos not included!  Follow San Diego State Sports MBA - Twitter @SDSUSportsMBA Learn more about your ad choices. Visit
12/3/202056 minutes, 25 seconds
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Let's Talk Turkey - The Thanksgiving Episode

Chris and Rob continue their streak of being the worst at teasing upcoming episodes as they decide to put the brakes on "How to Quit to Your Job" until next week and focus on the positive for Thanksgiving. It was a big day in the Crain household as he washed his son Nolan of his Original Sin. For all you Gentiles all out there, you know what we are talking about. Chris and Rob share some positive ancillary benefits that have come about in COVID such as more family time with their kids, Rob's Ballpark building prowess, and the fact they are both still employed. Rob issues a challenge for everyone to reach out to 5 people over Thanksgiving that they do not know and try and secure a conversation with those people to introduce themselves. This is a GREAT way to build your network and get your sports career started. We can't thank you all enough for listening and wish you a safe and HAPPY THANKSGIVING!  FOLLOW US IG - @frontofficefeatures Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
11/23/202037 minutes, 50 seconds
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When Your Sports Job Defines You

Rob and Chris are back at it this week and continue their trend of having dialogue around issues we all face. A lot of people would agree that their job has a huge impact on defining who they are as a person. Rob and Chris share how sometimes their work and issues they have faced in their career have crossed into their daily lives due to "not having that off button." It goes without saying, we all need to find a better way to sometimes separate ourselves from our careers. We get a great email inquiring about what it is like to jump from one sport to another and also what challenges people face when changing departments. Chris and Rob dissect and offer their opinion on this year's Masters ratings and what may be causing the overall decline for all sports. Plus we deviate from our normal routine and talk some real sports talk around the NBA draft and the new look Nets. Follow Us! Instagram - @frontofficefeatures Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
11/19/202055 minutes, 15 seconds
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Eric Kussin - CEO, We're All A Little "Crazy"

This may have been one of our most important interviews we have done yet as Chris sits down with Eric Kussin, CEO of We're All A Little "Crazy", the SameHere Global Mental Health movement to discuss his journey that is a story you have to hear to believe. Eric quickly ascended through the ranks of the sports industry with stops at the NBA League Office, the New Jersey Devils, and eventually the CRO of the Florida Panthers. Eric's life changed when his mental health took a sudden and  rapid decline the day of a Panthers home game. While essentially being mentally paralyzed Eric needed to step away from his role with the Panthers to regain control of his mind and body. Eric faced 2 1/2 years of extensive medical treatment from countless number of drugs to electroshock therapy. It wasn't until he tried alternative treatments that he was finally able to get his life back on track and start this foundation . Given the challenges we all currently face in our industry from unknown futures, lost revenue, and layoffs this is an important topic that affects all of us.  Learn more about your ad choices. Visit
11/17/20201 hour, 40 minutes, 9 seconds
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The Do's and Don'ts of your Sports Job Search

It's Masters week.... in November. Rob's favorite weekend of the year. We learn a lot in this podcast; Rob's first ever wine bag slap was in a Catholic Church during his fish fry Friday's! Diving into more important topics, we cover a variety of helpful tips to prepare you for your future in the sports business industry. Rob had an informational interview that impressed him and caused him to have deep reflection about his midlife "crisis" based on 2 questions he was asked. It also had us learn Rob was tasked with cleaning up pee bottles during his time at the Texans. Chris had a great informational interview with a student from Alabama; Rob was befuddled. The WooSox received an email throughout the organization that spurred a conversation between Rob and Chris on how to have a more refined approach. Plus Old Man Rob has a change of heart mid discussion.  Follow Us! Twitter - @FOFeatures Instagram - @frontofficefeatures LinkedIn-  Front Office Features Learn more about your ad choices. Visit
11/13/202050 minutes, 40 seconds
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Mastering the World of Sports Content

Our boss, Kevin Jones, CEO of BlueWire joins us to discuss how he used his background and experience in sports media to launch BlueWire Podcast Network. Kevin touches on how you should approach your content strategy and taking your time to map out each post. Also, Kevin talks about how you should pick a platform to be an expert on to provide content and share your voice. We dive into what is next for BlueWire and how the business of podcasts is growing. Chris is terrified as we learn that Rob is willing to MURDER a human with his bare hands to attend the Masters in his lifetime. As the country voted for our next President, we touch on how the intersection of politics and sports has been around forever. We encourage all of you to find your passion to help society heal itself by using the power of our industry. Learn more about your ad choices. Visit
11/5/202054 minutes, 44 seconds
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How To Transition Into a Sports Manager Role

BIG NEWS! Chris heads to Taco Bell to Steal a Taco thanks to Mookie Betts.....does his trip pay off as expected? Rob touches on his Day in the Life Instagram story and caps it off showing our show prep. Amy Comey Barrett would be proud! The majority of the show Chris and Rob dive into successfully transitioning into a Manager role for the first time. They give the essential DO's and DONT'S that can make or break your first foray into management. Chris dives into some of the pitfalls to avoid and how you can actually add value as Manager for your staff. Rob discusses areas where he thinks he could improve in regards to handling the personal side of people's lives. Plus the guys revisit last week's discussion around mental health. Rob goes deeper into what may have been troubling him all these years and realized a lot of it stemmed from his end in Scranton. Lastly, Rob gives his "Jersey Rule" for all people to abide by.  Follow Us! Instagram - @frontofficefeatures Twitter -@FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
10/29/202058 minutes, 56 seconds
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An Important Discussion on Sports and Mental Health

In one of our most important topics ever, Rob and Chris tackle an important issue that needs to be addressed; working in sports and your mental health.  Chris rejoins the podcast after a week off in honor of Roofus, his Bulldog, passing away. Rob tries to convince Chris to get his free taco from Taco Bell thanks to Mookie stealing a base last night. In one of our most important topics ever, Rob and Chris tackle an important issue that needs to be addressed; working in sports and your mental health. Rob provides really great insight into what he has dealt with and how other people can benefit from just reaching out. It's OK to not be OK is our message to all of you and make sure you ask for help when you need it. Plus Chris provides an in depth tutorial on the world of television and sports. We cover everything from Nielsen ratings, the decline in this year's viewership (look deeper), and how media networks make their money from affiliate agreements. Lastly, why networks are so willing to spend the billions required to secure the broadcast rights. Having a general understanding of the media world will help you no matter what avenue of our business you decide to take.  Follow Us Instagram - @frontofficefeatures Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
10/22/20201 hour, 1 minute
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Alec Palmer - Head of Marketing Momentum Sports

Alec Palmer, Head of Marketing for Trevor Bauer's Sports Marketing company, Momentum, joins us this week to discuss promoting athletes and growing the game of Baseball through humanizing the players through an authentic lense. Alec created his own path by taking initiative after a Baseball injury derailed his career. Rather than feel sorry for himself he created a new skill set and helped grow the brand of his College Baseball team. He talks about how he landed with Momentum by simply reaching out to network and waking up to a text message from Trevor Bauer. Alec discusses how Momentum builds relationships with athletes and is helping grow their brand identity online. Also, he sheds some light on what it's like to work with Trevor, one of the most polarizing athletes currently on social media. Alec also tackles a topic that is front and center for a lot of folks who are currently dealing with issues at home; Mental Health. Alec is wise beyond his years and a must listen for all sports business and marketing hopefuls. Learn more about your ad choices. Visit
10/20/202053 minutes, 53 seconds
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The Sports Business Interview Cheat Code

Sadly, Chris could not join the podcast today as he and his family mourn the loss of their dog, Rufus. RIP Rufus! Rob Crain is joined instead by his friend and colleague Matt Harper, who is the VP of Ticket Sales for the Worcester Red Sox. Matt and Rob talk about their actual hiring process at the Red Sox. They systematically take you behind the scenes of the what it takes to get hired by the Worcester Red Sox. Matt went to Grad School at FSU and we have received a lot of questions about if grad school is the right decision. Matt gives his advice on if you should take the grad school leap. At the end, Rob tries to make fun of Chris with Matt about Taco Bell but that backfires completely...  Follow Us! Twitter - @FOFeatures Instagram - @frontofficefeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
10/15/20201 hour, 7 minutes, 21 seconds
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M. Quentin Williams

M. Quentin Williams is one of, if not the most impressive guest in Front Office Feature history. Q, as he is called has been a Federal Prosecutor, FBI agent, NFL front office executive and nearly everything in between. Most of the conversation between Q and Rob was about race in our society and an honest, candid discussion it plays in the sports industry. Q has an inspirational story that was educational and entertain for Rob. Give a listen! Follow Us Instagram - @frontofficefeatureds Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
10/13/202047 minutes, 50 seconds
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The Taco Bell Bombshell

Rob and Chris have their sports law expert, Dan Lust, on the show tonight to discuss the class action lawsuit between MiLB and MLB in regards to the pay. Dan provides a great analysis on next steps in the case and the ripple effect it could have on Baseball moving forward on and off the field. Rob relives his High School days and ranks his favorite fast food chains. Chris drops a bombshell on Rob... he's never had Taco Bell in his life. Rob almost quit the podcast on the spot. Rob received a LinkedIN message that left a lot to be desired. Chris and Rob break down how better to have sent that message. Chris questions the validity of sports consultants and trainers and if there is a better system we could all be using as an industry.    Follow Us Instagram - @frontofficefeatures Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
10/9/20201 hour, 15 minutes, 11 seconds
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Amber J Hutson - Partnership Activation Coordinator - Major League Baseball

One of the most common pieces of feedback we get on Front Office Features is that our audience wants to hear from someone who just started their career. What did they do? How did they do it? Who did they network with? Amanda is the perfect person to help answer those questions. Amber has done a terrific job on getting her career off the ground. She has worked for teams in the NFL, MLS, NBA and recently landed a full time job with Major League Baseball. Along with discussing her unique career journey, Rob and Amber also have candid dialogue in regards to race and the sports industry.  Follow Us! Twitter - @FOFeatures, @_RobCrain Instagram - @frontofficefeatures LinkedIn - Front Office Feature Learn more about your ad choices. Visit
10/6/202047 minutes, 21 seconds
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Episode 100!

100 in the books. Rob and Chris take a trip down memory lane to recap their top moments from the 100 episodes. From our first ever episode in Chris's basement to Chris now being in his parents basement for number one hundred. A HUGE THANK YOU to our listeners and our family for helping make this happen. Plus none of this is possible without our guests who have joined us throughout the past year. A special thanks to Michael Scott and Brian Krentzman for all their hard work and dedication to helping make our lives that much easier. We are proud of what has been accomplished and all the people we have helped along the way. The good news is we are just getting started. Cheers to 100 more. Learn more about your ad choices. Visit
10/1/202058 minutes, 12 seconds
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Ned Colletti - LA Dodgers

Ned Colletti is the former Los Angeles Dodgers General Manager. He has negotiated over $2 Billion in player agreements. Ned discusses his personal and career journey in this episode. Ned started from humble beginnings (living in a garage) to becoming one of the greatest baseball executives in this era.  Follow us! Instagram - @frontofficefeatures Twitter - @FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
9/22/202053 minutes, 5 seconds
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A Sports Story for the Ages

Chris owes Rob a nice bottle of booze as the Steelers took down the Giants in the FoF NFL bet. The New York Mets were sold this week to Steve Cohen at a record price for a North American team at $2.42B. Rob tells an emotional story regarding a season ticket holder from his time in Scranton that will give you all the feels. It exemplifies the power of sports and why we love what we do. Rob is able to create a memory for a family that will forever be a part of their history by simply doing his job. There is no better feeling in life. Our very own Michael Scott landed his first ever sports job with the Washington Nationals as a Legal Extern. Huge congrats to Michael on well deserved accomplishment. Chris had one of the worst informational interviews of all time all due to a train ride. Major League Baseball is bubbling for the Playoffs and World Series with the potential for some fans. Rob and Chris close the show with new networking advice and give you the guideline on how to reach out moving forward. Follow Us  Twitter - @FOFeatures IG - @frontofficefeatures Learn more about your ad choices. Visit
9/17/202057 minutes, 23 seconds
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Sports Positivity is Back... Welcome Baby Crain!

Rob brings the best news of 2020 as he welcomes Nolan Crain to the Front Office Features family! Mom and baby are doing great. Rob shares how Nolan's name came to be with an assist from one of his former employees. Also, Rob oddly has major life events happen during election years leaving us all on edge till 2024. Chris and Rob debate how good Chiptole is with one of them falling on one side of the spectrum. There has been some positive movement on the job front with FoF listeners having recent success. Plus it seems as if the sports business world has turned back on some with new openings posted everyday. The NFL launches this week which seemed near impossible a few months ago which is great news for all of us. Rob reiterates the importance of networking but the guys provide a workaround if you waited to start the process. Chris and Rob place a bet for this week's Giants - Steelers showdown. FOLLOW US Instagram - frontofficefeatures Twitter - FOFeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
9/10/202044 minutes, 56 seconds
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How the NCAA is Tackling Covid w/ Special Guest

Rob and his wife are prepping for baby #2 so this week former guest, Brian Specia, fills in for Rob. Brian goes into detail on how USF and the Aspire Group are making the best of our current situation. One key highlight that came about was how the USF sales staff has deepened their relationship with current clients by utilizing some found downtime. It is a great peak behind the curtain and how the NCAA is prepping for the upcoming season. Chris and Brian also discuss some of the hardships front offices have faced with the ever changing plans regarding how to bring fans back. They dive into how his Airness joined DraftKings this week on their Board of Advisors. Chris and Brian rehash their childhood memories around MJ and how he shaped current day sports marketing. Please donate to our Fund! Learn more about your ad choices. Visit
9/3/202054 minutes, 27 seconds
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Alton Byrd - Vice President, BSE and Long Island Nets

This week's guest is Alton Byrd, Vice President of the Long Island Nets and Brooklyn Sports and Entertainment. Alton provides amazing insight into how he transitioned his career as a professional athlete into a successful sports front office role. Alton dives into what makes a great new employee and some of the mistakes people make early in their sports career. Beyond that, Chris and Alton have a great conversation around sports and the intersection of race. In a really powerful episode, Alton breaks down how we can all move forward together through education and listening. Plus, the discussion Rob and Chris always have around working in the minors being very beneficial to those starting out comes full circle. A very powerful episode that everyone should listen to. Learn more about your ad choices. Visit
9/1/202055 minutes, 49 seconds
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FoF Goes to B.A.T. for Minor League Baseball Employees

We did a thing and it felt really good. The FoF Fund was officially launched today and we are really proud of the initiative. One of the best parts of working in sports is the ability to give back and deliver change for the betterment of people's lives. Erik Nilsen, the Executive Director of B.A.T., joins us to tell the story of how B.A.T came about and the impact it has on our colleagues in the baseball industry. Sports was once again rocked by a social movement with the NBA and MLB canceling games due to the incidents in Wisconsin this past week. Chris touches on the upcoming Alton Byrd interview that covers social injustice and how we can move forward together as a team. Thank you again for your support and please donate if you can.  DONATE - Follow Us  Twitter - @FOFeatures Instagram - @frontofficefeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
8/27/202048 minutes, 7 seconds
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MiLB Employees Need Your Help!

Front Office Features is proud to announce a new Fund in partnership with the Baseball Assistance Program to raise money to support our Minor League Colleagues in their time of need. We need you, our listeners, to donate, spread the word, and pitch in however you can. All proceeds will be directed to qualified Minor League employees who have been affected by Covid. This is our turn to step up and help those in need. We regularly talk about the power of sports and the positive impact we have on our fans lives but now it’s time to have the impact on the employees who sacrifice so much. Please donate if you can by visiting our GoFundMe page Thank you!   Follow Us Twitter - @FOFeatures Instagram - @frontofficefeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
8/26/202013 minutes, 13 seconds
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Having 'The Talk" with Your Boss

Don't email Rob with a "Hey" in front of it. Chris and Rob dissect another email that Rob received this week and provide feedback on how it can be improved. People... stop sending emails from your work accounts looking for jobs! Chris raises the question on how can teams replicate the emotional connection to the organization when we aren't allowed in the Ballpark? We are looking for listeners to provide ideas and feedback to help! Rob recalls his first ever "adult" conversation with Martie that helped kick him into high gear. We provide guidance on how best to approach these conversations and use them to spring forward. Make sure your personal brand in sports business is one people think highly of. The story behind how the Smiley Face came to be in Worcester, MA. And Chris is likely in the doghouse thanks to his stories about his wife.    Twitter - @FOFeaturers IG - @frontofficefeatures LinkedIn - Front Office Features Learn more about your ad choices. Visit
8/20/20201 hour, 57 seconds
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JB Greer - Director, Player Marketing - Octagon

Today we meet with JB Greer. JB's job is top help sell brands player endorsements at the MLB level. He takes us behind the scenes on what his day to day role looks like. JB worked at Team Work Online and gives great advice from some one who has worked at one of the largest sports career websites in the world. JB had to make some tough career decisions in his life, including changing his Sports Management major. He walks you through his major life decisions and provides you useful advice on how to be thoughtful when you come to a career crossroads. Follow Us! Twitter - @FOFeatures Insta - @frontofficefeatures LinkedIn - Search Front Office Features   Show Sponsor - Learn more about your ad choices. Visit
8/18/202049 minutes
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Sports Business Etiquette 101

After Rob overcomes technical difficulties the guys find a way to power through tonight's episode. Picking up from Chris's rant 2 weeks ago, we dive into how to conduct yourself as a professional and how to have proper etiquette when working in the sports industry for the first time. Chris divulges a real life situation that has played out in real time and gets triggered again. In summation, respect other people and their time! Rob brings up a great tip for young people; "The Breakup Email" and how to use it properly. Chris and Rob recap the Armaan interview and all the great advice that came from their conversation. Rob doesn't disappoint with his "Story time with Rob" as he recaps his time with the Oracle of Omaha, Warren Buffett. Patience, patience, patience will be key moving forward for all those looking to work in sports. We are all in this together. Plus, the news out of the NCAA was sad on a lot of fronts from a sports business perspective.   Learn more about your ad choices. Visit
8/13/202059 minutes, 32 seconds
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SUPER BOWL CHAMPION - Armaan Ahluwalia, Mgr. Business Analytics - KC Chiefs

This week we are joined by recent Super Bowl Champion, Armaan Ahluwalia, the Manager of Business Analytics for the Kansas City Chiefs. One of our most important interviews ever as we examine the role data plays in our industry today. v shares his journey on how he transitioned from a role in Suites to creating a new department within the Chiefs organization. His ability to showcase his value in a multitude of ways helped land him in his current role. Armaan has a unique ability to utilize data to help the organization make sound decisions that have led to millions in sales. Plus, Armaan details how he stays well informed in the sports business world through and which publications he trusts. The fact that his first ever NFL game was the Super Bowl is a can't miss story. Learn more about your ad choices. Visit
8/11/202059 minutes, 52 seconds
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Front Office Features has made it to the big time! We are proud and extremely excited to officially announce that we have joined the Blue Wire Pods Network! Rob and Chris want to thank our loyal listeners, our past guests, and our family for helping make this happen. We've come a long way from Chris's basement last September. We can confirm Chris's son Zach is Rob's biggest fan. Rob gives a great synopsis of what is happening with the Minor League Baseball and Major League Baseball negotiations. Is it OK to take a job outside the sports industry right now to survive.... YES! Chris and Rob dissect what it takes to be successful when starting your career or a new job in the industry. Make sure to raise your hand and be seen whenever possible. THANK YOU again for all your support and we can't wait to see where we go next.     @FOFeatures - Twitter IG: frontofficefeatures Learn more about your ad choices. Visit
8/6/202055 minutes, 56 seconds
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I Applied For a Sports Job... Now What?

Tonight is the night we learn Chris can't and won't nap. Rob is appalled. Baseball has it's first true test this week as the Marlins lost half their team to Covid cases in the first Weekend. We also learned Rob's favorite Baseball video game growing up was Backyard Baseball and has a great Christmaas story about PS2. More importantly we discuss how you should handle the process after you apply for a sports job; utilize your network you should have built, find a connection at the organization, and reach out to your alumni in the industry. Plus, before you even start your career, begin reading job descriptions for jobs you think you may want one day to understand the opportunities that lie ahead. We end the show with Chris receiving a call and email that SETS HIM OFF. More to come on that. Learn more about your ad choices. Visit
7/29/202049 minutes, 46 seconds
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Rob Bradford - Site Editor and Host - WEEI and

We've got Rob and Rob, both Springfield College alums on the podcast today. Rob Bradford is the Site Editor and Host for WEEI radio. We have not had a media member on the podcast yet and were excited to get Rob's perspective on the sports media landscape, content creation and why champagne corks make the greatest Christmas gift. Rob has had a very interesting career carving his own path writing books, freelancing and covering the Boston Red Sox. Rob gives his advice for aspiring sports media professionals on what it takes to get into and sustain in the business. SPOILER ALERT: You are going to have to separate yourself from your competition. Help spread the word of this podcast. Give us a review and a 5-Star rating! Plus search Front Office Features on LinkedIn, Twitter and Instagram! Learn more about your ad choices. Visit
7/28/202049 minutes
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Scrub Your Social Accounts

MLB is officially back baby! Opening Day is upon us... in the middle of July but a great sign that we have turned a little bit of a corner. Rob and Chris start off the podcast discussing the unveiling of the new Seattle NHL team's name.. The Kracken! Big fans of the logo and name. With the return of the MLB the guys dissect the new virtual signage and how the revenues will be distributed. Plus the Oak View Group landed 2 monstrous naming rights deals during a Pandemic. Kudos to them. Rob shares his views on how to handle your social accounts when applying for a job. The guys wrap up the Podcast with more Pearl Jam love. Learn more about your ad choices. Visit
7/24/202056 minutes, 57 seconds
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Casey Katofsky - Executive Director Future Legends

Casey Katofsky, the Executive Director of Future Legends, joins Chris this week to discuss an amazing project he and his family have undertaken in Colorado. They are building a child's sports heaven that will be host to major tournaments for numerous sports throughout the year. Casey also touches on his time at Under Armour on the marketing side of the business. He shares how he approaches looking for new team members and the qualities that he finds appealing. Good news for our listeners...they are hiring. Chris and Casey discuss the importance of diversity and women in our sports industry. The interview is a great example of how there are other ways to work in sports and have a major impact on people's lives. Learn more about your ad choices. Visit
7/21/202054 minutes, 6 seconds
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Sports and #MeToo

The countdown is officially on for the start of the Major League Baseball season with one week before First Pitch. Rob is locked out of McCoy to ensure he doesn't bring down the Red Sox taxi squad. Chris and Rob tackle the Washington Football Team's unfortunate story today in the Washington Post and the toxic culture that existed there for women. Chris shares his story on how he was put in a similar situation earlier in his career and provides advice and guidance on how to handle these situations as a young sports professional. Rob got an e-mail from someone looking for a job that went about it all sorts of wrong. Rob was having NONE of it. The guys also received an email asking for guidance on how to follow up after a networking call.  Learn more about your ad choices. Visit
7/17/202046 minutes, 33 seconds
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"Just Get Your Foot in the Door"

Happy Birthday to Amy and Maddie Crain! The second most expensive day of the year for Rob but he still found time to break away to spit sports business advice. Rob and Chris bring the listeners into the boardroom and dissect a partnership they have been working on together for over two years. They share the highs, lows, pitfalls, and rollercoaster ride that is Sports Corporate Partnerships. Here's hoping that deal finally closes! Rob wants to know the answer to Chris and Christie's advice on never saying "I just want to get my foot in the door". They tackle a better way to position this statement... spoiler alert; just never say it! Plus, the announcement of VaynerMedia's Baseball division is an opportunity to get involved at the early stages of a sure to be rocket ship. DO SOMETHING and find a way to get to Gary and AJ!  Learn more about your ad choices. Visit
7/9/202035 minutes, 44 seconds
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Christie Landi - NY Giants - Sr. Director, Premium Sales

Chris goes back to where it all started in this week’s interview with Christie Landi of the New York Giants. Christie shares her amazing story of focusing in on her desired career path and the steps she took it to make it happen. Hear how selling NHL Hockey in So. Florida prepared her for transitioning into significant roles with the New York Jets and Giants that has led to a lot of her successes. Christie provides great advice on how to achieve your goals by staying true to who you are as a person and chasing what ultimately makes you happy.  We dive into the culture she likes to establish for her teams and how she has navigated that during Covid. Chris and Christie align on one major issue… ‘getting your foot in the door” is the worst thing we can hear as a hiring manager. Plus, we tackle the challenges females could face in the sports industry and the role we all need to play in the betterment of our society. Learn more about your ad choices. Visit
7/7/20201 hour, 5 minutes, 10 seconds
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MiLB Has Been Canceled.... Now What?

Chris starts us off with a bizarre story that may have launched a new pandemic when he "Randy Jonhsoned" a bird on his run. Rob gets raw and shares his insights and feelings on the announcement regarding the cancelation of the Minor League Baseball season. In a true peak behind the curtain, Rob goes into detail on how this will affect his colleagues, his friends, and the fans of the game. Also, how you can put yourself in the best situation to capitalize on the eventual return of games in 2021. In keeping with the seriousness of the discussion, Rob and Chris tackle the previous interview with Jonathan White and the topic of race. A true sports business behind the scenes podcast of learning what it means to all of us to work in sports.  Learn more about your ad choices. Visit
7/2/202052 minutes, 15 seconds
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Jonathan White - Director, Group Sales San Jose Sharks

Jonathan White, Director of Group Sales with the San Jose Sharks sits down with Rob and gives you the blue print on how to earn a job in sports. He even wrote a great article not he topic! Rob and Jonathan walk through his career. Why did he leave the NFL to go to the Minors? What makes a great boss? How do you find your why? Jonathan and Rob also jump into a conversation around race and sports business. How do we start the conversation? What should the conversation sound like? This might be the most important conversation have had on Front Office Features.   Learn more about your ad choices. Visit
6/30/202045 minutes, 47 seconds
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How to Restart Your Sports Job Hunt

Rob is alive and well following his car accident this past week. The guys touch on the return of Major League Baseball and how it seems all is forgiven by the fans. This leads to the discussion on how you should approach reaching out to the connections you made during the pandemic to jumpstart your career. If you waited till now, it's too late! Rob also shares his vocal range as an A Capella singer.. maybe? Rob thinks Chris is 70 for having a garden; which is ridiculous on numerous levels. Chris had a great informational interview with someone in Israel who is doing whatever it takes to land his dream job in baseball. Starburst make another appearance. The guys close out with discussing the Bubba Wallace incident and how the act of unity was an amazing show of support.  Learn more about your ad choices. Visit
6/25/202050 minutes, 38 seconds
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The Secret to a Successful Sports Interview

Rob Crain, the man who doesn't watch movies, went on a Sports Movie Podcast and lived to tell about it. The guys dive into an always hard topic for hopeful sports executives; the interview process and how to set yourself up for success post-interview. Plus ALWAYS ask for referrals at the end of an informational interview. In typical Rob fashion, he makes Chris almost fall out of his chair tonight with an ALL TIME Robism. Let's just say yellow Starburst have never been described better. Chris made a list of topics for tonight; the most prepared they've ever been. Chris and Rob stress don't play the "What If" game when accessing sports job opportunities. HUGE shoutout to Sarah Kendall and the Ft. Wayne Tincaps. An all-timer!   Learn more about your ad choices. Visit
6/18/202047 minutes, 33 seconds
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Chris Takes a Trip Down Memory Lane

A special 2 for 1 interview this week as Chris has a great in depth discussion with two of his former employees from the Albany Devils, Adam Banko and Lyle Hoffman. Adam is currently the Director of Ticketing and Digital Communications for the PGA Tour Event, the 3M Open in Minneapolis while Lyle is now the Territory Sales Manager for the Mavich Branding Group. The three of them recount some amazing Minor League Sports stories from their time in Albany and discuss the path each of them has taken over the last 10 years. Adam spent more time in the AHL as Vice President in Utica and Arizona before joining the 3M Open this past year. Lyle saw his career land him with the Dallas Stars and Detroit Lions prior to finding a new way to work in sports at Mavich Branding. Both guests share great insight on the sacrifices they made early in their career and how working in the minors has shaped who they have become. It is a true Good Ol Days podcast that shows how true it is that we all become family.    *Disclaimer* Adam currently lives in Minneapolis but this was recorded prior to the George Floyd incident. Learn more about your ad choices. Visit
6/16/20201 hour, 8 minutes, 54 seconds
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Resiliency and Innovation - Sports at their Finest

Rob goes behind the scenes and provides a great example of how Minor League Organizations are the best problem solvers in the game. The PawSox have found a way to generate revenue with their innovative Dining on the Diamond. Rob even waited tables showing no job is too big or small for an SVP in the Minors. MLB had positive movement today with the Commissioner announcing a guaranteed return to play. MLS set a return date as well. Chris and Rob give huge kudos to NASCAR for banning the Confederate flag; Rob goes a step further in a must listen rant. Plus the guys answer an email on starting your sports business career.  Learn more about your ad choices. Visit
6/11/202048 minutes, 42 seconds
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Producer & Director of the Omaha StormChasers documentary, 50 Summers

If you are a regular listener to the podcast, you know Rob does not watch movies, however he recently appeared in one. Unbelievable, right?! Today's conversation is with two of the men who put Rob in said movie! They are: Dan Napoli, Director of the documentary titled "50 Summers" and Bill Hipsher, Executive Producer and Owner of Hurrdat Films.  Dan and Bill discuss the creation of 50 Summers, a movie homage celebrating 50 years of minor league baseball in Omaha, Nebraska, as well as all that goes into to making documentaries. (Rob is so out of his element - like a giraffe trying to swim, if you will). Dan and Bill also lend their thoughts to the various levels of media consumption in today's world, including the impacts of video and social on engagement,  and where they anticipate it all going in the future.  As always, please follow us on our social media channels, share this podcast, and hit "subscribe"! It all helps to spread the Front Office Features word.  Learn more about your ad choices. Visit
6/9/202050 minutes, 19 seconds
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Sports Business Takes a Back Seat

Rob and Chris take their guard down and address the events happening outside the world of sports business. Stay safe and be well.  Learn more about your ad choices. Visit
6/4/202027 minutes, 33 seconds
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Wade Graf - Executive Director, Ticket Sales & Service - LA Dodgers

Chris and Wade put aside their "differences" from the 2018 World Series to have a great conversation on how to be successful in sports business. Wade does a deep dive into his career path and how he made tough decisions along the way that has lead to his success. His guidance and approach is a must hear for all aspiring sports business executives. Wade shares his management style and how he approaches the challenges faced with overseeing a staff of 50+ people. Plus hear the recommendations Wade makes for how you can be utilizing your time during the sports shutdown to put yourself in the best position when the dust settles.  Learn more about your ad choices. Visit
6/2/20201 hour, 2 minutes, 36 seconds
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Covid Canceled My Sports Internship...Now What?

Good Morning everyone! A FoF breakfast edition. Covid19 has forced many sports organizations to cancel Summer internships. Rob and Chris tackle how you should handle this situation and what can you do with your now unexpected free time? Should you get an MBA, Law Degree, or Masters in Sports Management while you plan your next steps? Rob and Chris debate. The NHL paves the way for the big 4 to return to action which leads to a discussion around the best playoffs in sports; March Madness or NHL Playoffs?  Learn more about your ad choices. Visit
5/28/202037 minutes, 57 seconds
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Sports Cards and Sports Nutrition

It is buy one, get one free guests on the podcast today. Our first is Jeff Heckman who is the Global Director of e-commerce and New Product Development. We talk about the booming business of sports cards and how he is bringing that industry into the digital age. Our second guest is former Pitt hoops star, Pat Cavanaugh who is the Founder and President of Ready Nutrition, a sports nutrition company. Pat talk about his innate entrepreneurial spirit and the growing business he has created. He speak about his relationship with NFL All-Pro Aaron Donald and the changing landscape of the sports nutrition industry.  Learn more about your ad choices. Visit
5/27/20201 hour, 2 seconds
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Is Minor League Baseball Forever Changed?

Rob provides great insight into the current state of MiLB and the challenges the organization's face during a shutdown. Plus Chris and Rob go into depth on the inner workings of the economics, player agreements, and logistics of running a Minor League team. That's when things went a little crazy. Rob has an epic story about 2 parents and Scout Sleepover Night at the PawSox. Plus the time he had to throw out a drunk Mom during another sleepover night. The guys cover best practices for your LinkedIN feed, content, and profile. Chris goes on a classic RANT about your answer to why you want to work in sports. Rob's hatred from Alabama is finally revealed. A CAN'T MISS STORY!  Learn more about your ad choices. Visit
5/21/202054 minutes, 26 seconds
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Brian Abraham - Director, Minor League Operations - Boston Red Sox

Today our guest is Brian Abraham, Director of Minor League Operations for the Boston Red Sox. Brian answers your questions about how to start your baseball operations career. Each path in sports business is unique and Brian's certainly took an interesting road to get him to where he is today. Among the insightful advice he provides throughout the interview, he also tells an amazing story of his experience as the BP pitcher for Jose Bautista at the 2012 Home Run Derby at the All-Star game.  We are looking for your texts and your calls. Give shout at 401-757-0404. We want to hear how you are doing, challenges you are facing and how we can help. Plus, make sure to follow us on all our social media platforms. Search Front Office Features to find us.  Learn more about your ad choices. Visit
5/19/202041 minutes, 48 seconds
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Turn your Passion into a Sports Job

Chris had unfortunate news last week as his uncle passed from Covid-19. Rob and Chris share funny Zoom moments from the past few weeks of working from home and funerals. Rob comes with another possible t-shirt slogan "Like a Giraffe trying to swim." Somehow a black box reference from back in the day comes up with Mike Tyson references. Chris shares insight on the current MLB and MLBPA negotiations to get back on the field and all the potential hurdles they face. Chris and Rob are skeptical on NCAA sports playing this Fall with the amount of logistics involved. The guys answer more voicemails and texts (send more please!) (401) 757-0404 Rob provides insight on a special project he is working on to launch a restaurant at McCoy Stadium.  Learn more about your ad choices. Visit
5/14/202047 minutes, 18 seconds
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JR Roggio - NFL Agent

This weeks conversation is with JR Roggio, an NFLPA Contract Advisor aka an NFL agent with Sports Stars. JR has one of the most amazing stories of how he got his start. He also answers the question, "How can I become an NFL agent?" We hear it a lot from up and coming sports business executives and JR gives you the answer. He also gives listeners a peek behind the curtain and provides valuable insight into his day-to-day.  If you are enjoying Front Office Features, we ask you to click that 5-star rating and leave a review. The more positive reviews, the easier it is for future sports business executives to find our podcast. We are also are on all the social media platforms sharing and providing helpful content to support your flourishing career. Learn more about your ad choices. Visit
5/12/202036 minutes, 12 seconds
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How to Network with Sports Executives

We have a glimmer of light at the end of the tunnel. This week brought on some positive movement for the return of sports with NASCAR announcing race dates and MLB working towards a tentative return to action plan. The first iteration of FoF Voicemails brings out laughs and an amazing story as always from Rob about his early career days. 2 words.... FERAL CATS. We also learn that Rob thought Luke Skywalker and Han Solo were the same person. Plus the guys touch on the potential use of CGI in Soccer matches in Europe, their Zoom Bomb experience with Wake Forest students, and much more.  Learn more about your ad choices. Visit
5/8/202038 minutes, 24 seconds
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Paying College Athletes

In this episode we welcome back Dan Lust Esq., National Sports Law Analyst and our first repeat guest. Dan breaks down the big news from the NCAA this past week on the potential of college athletes being able to earn endorsements. The possibility of paying student athletes for their likeness could change the sports business landscape in a dramatic way and Dan details that impact for our listeners.  Follow us on our Instagram, Twitter and LinkedIn pages for tons of content to help grow your sports business career. Plus, you can help others find our podcast by rating and reviewing on Apple Podcasts and Spotify Learn more about your ad choices. Visit
5/4/202031 minutes, 59 seconds
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The Return of Major League Baseball?

Rob and Chris dive into the hurdles MLB face to get back on the field. An inside look at the economics and logistics of what it would take to play baseball again this year. Rob shares the back story on his mascot picture he posted today. Chris's former employer, DraftKings, had huge sports business news as they went public last Friday. Chris shares how DK will utilize the newly raised capital to expand their sports betting dominance. The NFL Draft came and went without a hitch and huge kudos to the IT department. Rob had an "interesting" roommate in Battlecreek who would have been a huge fan of our Strat-o-Matic guest this week. Rob runs down the list of Baseball movies he has seen and shares a Pro Tip on how he utilizes his daughter to calm down angry Minor League Baseball fans.  Learn more about your ad choices. Visit
4/30/202051 minutes, 4 seconds
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Sports Tech Leaders

In this episode our format is a bit nontraditional as we interviewed two sports tech leaders and combined them as the underlying theme was to shed light on opportunities in the budding sports tech industry. The first guest is Rich Abend, CEO of Famer, a sports coaching and mentorship platform. Rich has a robust sports business  background and is now putting his experiences to work in the sports tech industry. Our second guest is Adam Richman, President of Strat-O-Matic, the baseball board game. He and his team have taken an old board game into the digital age and it has been growing like crazy! As Rob and Chris have cited in past podcasts, especially last week's, the sports tech industry is growing exponentially.  Though not a sports team these tech companies are changing the sports business landscape and providing opportunities for the next generation of sports executives to flourish. As always, give us a follow on Twitter, Instagram, LinkedIn and Facebook. Plus, subscribe, give a 5-star review and comment on the show. All of it helps others find Front Office Features! Learn more about your ad choices. Visit
4/28/202058 minutes, 26 seconds
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How Sports Tech can Save our Industry

Rob and Chris recap their biggest interview yet with Sam Kennedy from this past week. The guys feel good that a lot of Sam's advice aligned with what they have been saying for the past 6 months. Rob drops a movie reference which has Chris shook. But a must listen to hear Rob's favorite movie. Rob brings up a topic that was posed to him on LinkedIn; how do sports return? Rob is all in on tech and the opportunities that will present themselves for people to make a mark in sports business. The future of MiLB and the uncertainty around the affiliations moving forward. Plus the major sports news of the day with the big golf match featuring Tiger, Phil, Brady, and Manning.  Learn more about your ad choices. Visit
4/23/202039 minutes, 21 seconds
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Sam Kennedy - President & CEO Boston Red Sox & Fenway Sports Management

This week's guest is none other than the President/CEO of the Boston Red Sox and Fenway Sports Management, Sam Kennedy. AKA as Chris's boss. Sam took time out of his crazy schedule to discuss how he jump started his career with the New York Yankees as an intern before breaking into the radio business. Sam provided spot on guidance for sports management hopefuls to get a glimpse of what it takes to be successful in sports business while standing out from the crowd. He reminisced on Larry Lucchino's impact on his early career and the qualities and traits he still utilizes today that Larry impressed on him. Sam also lays out the blueprint for how to have a productive conversation with a Sports Executive should the opportunity arise. Plus a peak behind the curtain on how the John Krasinski Some Good News activation came together.. PLUS his long running friendship with Theo Epstein dating back to High School in Brookline, MA. An absolute MUST listen for all sports aspiring executives with advice from one of the most accomplished sports figureheads in our business.  Learn more about your ad choices. Visit
4/21/202035 minutes, 7 seconds
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Some Good News!

Rob and Chris go off the rails and early in this podcast. Chris received an all time LinkedIN request. You can't spell VIRUS without U and I! A huge thank you to our listeners for joining us during last week's Virtual Happy Hour. They discuss the positive announcements recently around the return of sports this Summer. The NFL has mandated their draftees only have NFL sponsor products at their homes or risk being fined. Chris goes behind the scenes on the John Krasinski Some Good News Red Sox video. Rob is planning fireworks at McCoy Stadium for fans to watch from their cars. Plus Sam Kennedy, CEO of the Red Sox, joins the guys tomorrow. Ready for your own Personal Revolution? Listen to all episodes of the show here: Learn more about your ad choices. Visit
4/16/202045 minutes, 56 seconds
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Should You Be Networking During Covid19?

HUGE news out of the Crain household. A big announcement that our very own Rob will be adding a new listener to his squad come August. Mazel Tov! The guys are pumped for their Virtual Happy Hour this Friday. Rob and Chris address their Twitter poll on Networking during Covid.. spoiler alert; YOU SHOULD BE!. We tell you the best way to approach it and achieve your goal of speaking with sports executives. We also dive into the sports news of the week across the leagues from the MLB in AZ to NBA playing H-O-R-S-E and The Masters in November. The guys get nostalgic and reminisce on Tiger, Jordan, and Bird.  Learn more about your ad choices. Visit
4/9/202050 minutes, 52 seconds
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Elliott Crichfield - Denver Nuggets - Director, Membership Sales

We should call this the Quote episode. Elliott Crichfield, Director Membership Sales for the Denver Nuggets had so many great quotes - many of which we all can learn a thing or two from. This interview is perfect for anyone entering into their sports business careers as he provides valuable action items you can put into place - today! A must-listen!  Plus, for more insights - don't miss our Virtual Happy Hour on Friday, April 10 at 9:00 EST. Use Zoom ID - 935 685 367 to join Rob, Chris and a whole bunch of other Front Office Features listeners for a fun and, hopefully, beneficial time swapping stories and sharing advice. Hope to see you there! Ready for your own Personal Revolution? Listen to all episodes of the show here: Learn more about your ad choices. Visit
4/7/202049 minutes, 8 seconds
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How to Sell During a Pandemic

Rob Exotic completed his homework for the week and watched Tiger King. The guys dissect the craziness of the show before getting into their breakdown of the new Pearl Jam album. For those looking for sports talk... fast forward 15 minutes! Chris and Rob share their thoughts on the current state of sports and the impact on the employees. The guys announce a Front Office Features Happy Hour next Friday at 9PM! We answer Kyle Anderson's Twitter question on how to tackle sports business issues in this current climate. Plus what you should be doing right now while looking for a sports job. Learn more about your ad choices. Visit
4/3/202050 minutes, 4 seconds
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The Reason We Work in Sports

Rob and Chris are PUMPED for the release of the new Pearl Jam album that comes out today. Rob randomly ran a marathon in Scranton even though he hates running. The man of mystery continues to amaze. In light of all the negativity, Chris and Rob run down all the great stories on how sports teams and athletes have been assisting people in need within their communities. These acts of kindness exemplify why we all work in sports business and showcases the power we all have to make a difference. Rob is triggered by folks who use LinkedIN the wrong way but wants someone to challenge him. Chris is making Rob watch Tiger King for next weeks episode. Oh and Rob's computer died at the end. Learn more about your ad choices. Visit
3/27/202045 minutes, 38 seconds
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Dan Lust - National Sports Law Analyst

Rob and Chris have National Sports Law expert Dan Lust on to discuss how he was able to create and pave his own path in a niche vertical within sports business. Dan has been utilized by the major sports networks to provide in-depth analysis on sports law ranging from Kevin Durant's Achilles injury to the current Corona Virus situation. Dan provides excellent guidance on how to break into sports by utilizing connections and spreading a wide net. We discuss the legal ramifications teams and organizations will face as we decide to ramp sports back up. A truly fascinating perspective on the intersection of sports and law.  Learn more about your ad choices. Visit
3/24/202047 minutes, 19 seconds
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Be Part of the Solution Not the Problem

Emily Gigliotti reached out to Rob and Chris for advice on how to handle the downtime during the Coronavirus sports business shutdown. Rob invited Emily to come on the Podcast to ask the questions Live. Rob and Chris preach patience but also encourage finding ways to add value. Emily's internship unfortunately may be on hold but that isn't stopping her from finding ways to achieve her dream of becoming a GM one day. Everyone should be looking for ways to make themselves better and more prepared when this all settles down.  Learn more about your ad choices. Visit
3/20/202028 minutes, 10 seconds
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Scott's Tots

Long time listener. First time caller. Michael Scott joined the podcast to talk about how he has been separating himself from the competition to land his dream job in baseball operations. The effort and attitude Michael has put forth puts most others to shame. Rob and Chris dive into Michael's tactics as he provides great guidance on what you too can be doing to land your sports dream job. Michael and Chris leave Rob on the sideline as they discuss Jersey's best pizza. Michael also provides legal guidance on how sports organizations have to approach coming back from Coronavirus. Must listen for anyone who is trying to get into the sports world.          Learn more about your ad choices. Visit
3/19/202050 minutes, 38 seconds
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In This Together

Rob and Chris discuss life in isolation and their plans to try and bring some content to the listeners to break up the monotony of days ahead. They encourage folks to reach out to have open discussions about how best to be spending their time and how to plan for the future. Sports are changing by the day with a lot of uncertainty surrounding the sports business industry. We are all in this together and we will come out on the other side stronger than before. Learn more about your ad choices. Visit
3/17/202024 minutes, 1 second
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Times Like These...

The sports world has been turned upside down by the Coronavirus. We have reached uncharted territories and sports business will forever be changed. During the podcast news continually broke about the NBA, Tom Hanks, and travel bans. Puts everything we do in perspective and the guys caution to be vigilant. Plus Rob received an email that was out of LF from a student that he is going to provide guidance on. Lastly, the guys tackle some FoF news and updates. Learn more about your ad choices. Visit
3/12/202049 minutes, 58 seconds
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Jesse Cole - Owner, Savannah Bananas

Today our guest is Jesse Cole, Owner of the Savannah Bananas, a Summer Collegiate baseball team in Georgia. In the podcast where Rob tells the story about his father beating up the Philly Phanatic, we touched on Jesse's decision to stop selling advertising at Bananas games. We discuss that decision in depth, and also talk about Jesse's business philosophy and how he does the opposite of most traditional business practices. Along his journey, Jesse went from sleeping on an air mattress to being able to buy the Bananas, and now has a wait list for multiple years to buy tickets to games. It's a very interesting story - one we hope you enjoy and learn something from.  As always, please follow us on our social media channels and please give us a a 5-Star review. This helps more and more people find our podcast! Learn more about your ad choices. Visit
3/10/202047 minutes, 12 seconds
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The Coronavirus Affect on Sports Business

Rob and Chris discuss the recent news and the unfortunate affect the Coronavirus is having on sports. From Italy having no spectators at their events, Bobblehead delays, and sponsors unable to commit, the virus is having a direct impact on the sports world. Rob recaps his Dr. Charles interview which leads the guys down a path around the Boston Marathon bombing. Lesson for all young folks... Don't microwave fish! Rob hits up his alma mater to instill his wisdom on today's youth. Plus Jesse Cole will be joining us this week to discuss his decision to eliminate sponsors from his ballpark.  Learn more about your ad choices. Visit
3/5/202044 minutes, 3 seconds
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Dr. Charles Steinberg - President, Pawtucket / Worcester Red Sox

Our guest today is Dr. Charles Steinberg, President, Pawtucket Red Sox (and the soon-to-be Worcester Red Sox)- aka Rob's boss! Charles was kind enough to be Rob's first interview ever. Given that it was the first interview, it has been biding its time in the Front Office Features vault while Rob continued to hone his interview skills. Regardless of the feelings Rob had on his performance as a podcast interviewer, Charles is an A+ story teller whose anecdotes from his years with the Orioles, Padres and Red Sox might just inspire even more passion from our listeners for working in the sports industry. In addition to being a top notch verbal illustrator, Charles is also an accomplished author who, most recently, assisted in writing Bud Selig's autobiography: "For the Good of the Game." There is A LOT in this discussion, as you can tell by the sheer length, and we're sure you will enjoy. As always, please remember to follow us on all the social channels, hit those 5-stars, and share share share!  Learn more about your ad choices. Visit
3/3/20201 hour, 40 minutes, 33 seconds
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Rob's Dad Beat Up the Philly Phanatic

An all-time must listen to "Story Time with Rob" on how his Dad threw haymakers with the Philly Fanatic. How the story culminates is right out of a movie. Speaking of... the man who doesn't watch movies is accredited in the documentary "50 Summers." Rob's claim to most fascinating person of all time carries on. Plus...Chris somehow ended up on the phone with the great Lawrence Taylor today while juggling Dad duty. Rob and Chris tackle the Savannah Bananas odd decision to drop sponsorship from their Ballpark. This is truly a must listen episode for all sports business folks.  Learn more about your ad choices. Visit
2/27/202051 minutes, 5 seconds
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Rachel Mark - National Campaign Director, VS Cancer

This week Rob interviews one of his favorite people on the planet: Rachel Mark, National Campaign Director for VS Cancer. Rachel and Rob met when they worked together at the Scranton/Wilkes-Barre Railriders and she was the team's Community Relations Director. Since that time, Rachel has gone onto much bigger things as she runs all of the campaigns for VS Cancer nationwide. They discuss her college career and Rob learns Rachel was not the one who was intently focused on getting internships and networking, but in reflecting back she identifies what she would change and what she would keep the same if she were to do it all over again. They also touch on what people don’t know about working in sports, and the difference between working for a team and an organization that works with teams. We'd Iike to remind you, as we always do, to follow us on social media, give a five star review, and share this podcast! We also want to hear more from you: What are you going through? What do you need to help with? Email us! [email protected]  Learn more about your ad choices. Visit
2/25/202041 minutes, 20 seconds
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How To Order Eggs at McDonalds

Rob and Chris both received alarming news this week. Alabama has jumped on the FoF train with a listener. Matter of time before they catch up and hear Rob's disdain for their state. Chris unfortunately learned that longtime listener Michael Scott has never seen The Office. This is BANANAS. The guys recap the Mark Gress interview and stress the importance of getting involved in some capacity to stand out in sports business. Chris takes people behind the scenes on Roush-Fenway's race incident this week at the Daytona 500 w/ Ryan Newman. Rob provides invaluable advice on how to order eggs at McDonalds. Seriously. And Shamrock Shakes are back! Learn more about your ad choices. Visit
2/21/202045 minutes, 32 seconds
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Mark Gress Jr. - Partner, Prodigy Search

Chris sits down with Mark Gress Jr. who is a Partner with Prodigy Search, potentially the gatekeeper to your sports business career. Mark gives you the answers to the test when interviewing for your sports job. Mark and Chris talk about culture, "what does a typical day look like", salary negotiations and more. Mark says one of his biggest regrets is not working in Minor League sports. Why?   Please share our podcast though your social media channels and follow us on ours. And don't forget, give us a five star review!  Learn more about your ad choices. Visit
2/18/202054 minutes, 26 seconds
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Selling the Green Monster

EDITORS NOTE - Rob and Chris jumped the gun on sharing Fenway's great news. We re-record the intro and provide a little less detail on a great week for the Sox and Fenway Sports around the Green Monster.   Rob recaps his Zach Leonsis interview and shares another technical disaster. Both Rob and Chris's kids are on the disabled list. Chris had a positive call for a change with an aspiring sports executive, Sarah Kendall. The guys recap the launch of the XFL. Chris may hate CT as much as Rob hates Alabama. BREAKING NEWS - Rob watched 8 minutes of an Office episode. Del's lemonade is great.  Learn more about your ad choices. Visit
2/14/202046 minutes, 15 seconds
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Zach Leonsis - SVP, Monumental Sports

Zach Leonsis, Senior Vice President of Strategic Innovations for Monumental Sports & Entertainment and General Manager of Monumental Sports Network; and a Sports Business Journal 40 Under 40 award winner joined the podcast today. Zach is part of the executive team that runs a massive organization which includes the: Washington Capitals, Washington Wizards, Washington Mystics and seemingly a thousand other sports brands. Zach discusses the leading role Monumental Sports is taking in regards to sports betting and e-sports, and where he sees these industries going in the coming years. Zach reiterates one key principal we discuss all the time, effort and attitude! Plus a crazy story of Alexander Ovechkin dunking during a pickup basketball game.  Help us spread the word of Front Office Features. Follow us on social media and please give our podcast a 5-star review! Learn more about your ad choices. Visit
2/12/202045 minutes, 25 seconds
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No Sports Experience? No Problem.

Chris recaps his trip to Miami for SB LIV and his encounters with Snoop, GnR, and Tiesto. Rob has no idea who Tiesto is... to no ones surprise. Rob puts out a challenge to all FoF listeners to apply for jobs he has available. The guys tackle how to approach an interview when you may be lacking sports business experience. Chris remembers his FBI raid days and teases content for next week. Learn more about your ad choices. Visit
2/6/202038 minutes, 44 seconds
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What NOT to do in your Sports Interview

Rob and Chris are FIRED up on this weeks episode. Each one of them had awful interview experiences with folks trying to break into the sports industry. Listen to this to learn what NOT to do to send Rob on a murdering spree. Plus FoF is under attack. The guys react to the Kobe news. Things come full circle when Rob and Chris provide LIVE advice to Nycholas Burns on his pursuit for greatness. A must listen episode.          Learn more about your ad choices. Visit
1/30/202059 minutes, 26 seconds
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Nick Sakiewicz - Commissioner - National Lacrosse League

Our guest this week is Nick Sakiewicz, Commissioner of the National Lacrosse League. I did not know much about Nick prior to our interview, but I quickly learned he is a sports business legend! He was one of the early executives with the MLS, winning Executive of the Year twice. He built two stadiums with the New York Red Bulls and the Philadelphia Union. Now running the National Lacrosse League, he has formed innovative partnerships with B/R Live, Twitter and MGM, just to name a few. I learned a ton during our discussion and am so thankful he joined our podcast to share his experiences. Please give our podcast a review and click those 5 Stars! This helps more people find our content and enjoy our podcast. Please follow us on our social channels as well! Learn more about your ad choices. Visit
1/28/202037 minutes, 25 seconds
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The One Where Rob and Chris met HOFer Derek Jeter

Rob and Chris go Seinfeld for this episode and talk about nothing in particular while covering a lot. Chris and Rob both share their Derek Jeter encounters but neither left with a gift basket. Chris is headed to Miami for the SB next week. Rob tells his biggest on-field promotions blunder early in his career when a minor league manager took Rob to the woodshed. Chris shares the first world problem his sales associate Hope faced this week deciding between MSG and CAA. Chris says goodbye to Eli. Rob needs to watch Curb Your Enthusiasm. Learn more about your ad choices. Visit
1/23/202044 minutes, 55 seconds
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Kara Walker - VP, Marketing & Content - Boston Celtics

Our guest this week is Kara Walker, Vice President of Marketing and Content with the Boston Celtics. We had some technical difficulties with this recording, but no matter we were still able to have a great discussion with Kara. In the interview, Kara takes us behind the scenes, in a real life way, describing how her department protects the Celtics brand while continuing to push the envelope and be innovative. We discuss the relationship her department has to have with the players and their crazy schedules; and Kara talks about the importance of data and analytics in her role, particularly personalized data, which I found interesting. Finally we touch on her role and responsibility as a female leader in the sports world.  Please give us a review on Apple Podcasts and give us a a 5 Star Review! Plus, don't forget to follow us on our social media platforms. Learn more about your ad choices. Visit
1/21/202044 minutes, 48 seconds
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Chris and Rob Predict the Future

Rob and Chris lay out their predictions for the future of sports business and how the evolution of technology will play a major role in the fan experience. Chris recaps his trip to CES and is freaked out by the technology being developed. Rob and Chris dive into their Berkshire Bank sales process and peak behind the scenes of what could go wrong crafting a sports sponsorship. Rob previews his interview and laments his technology mishap. Plus the guys dive into the return of Chris's blog and tell folks to.... DO SOMETHING!  Learn more about your ad choices. Visit
1/16/202058 minutes, 10 seconds
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Brian Specia - Director, Sales & Service USF

LIVE from the Jersey Shore, Brian Specia, Director of Sales and Service for USF, joins Chris in his parent’s basement to rehash their childhood together while discussing how they both landed in the world of sports. Brian recounts his path through the years with stops at the NHL, FL Panthers, NJ Nets, TB Lightning, and VGK before joining the Aspire Group. This is a can’t miss episode as Brian and Chris stroll down memory lane and provide valuable advice to aspiring sports professionals. Brian gives great insight on how utilizing your own personal network can not only create work opportunities for you but also act as great mentors for your whole career. Before you listen, be sure to Subscribe to FoF and follow up on all of our social channels. Learn more about your ad choices. Visit
1/14/20201 hour, 15 minutes, 29 seconds
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How LeBron James Landed with Fenway Sports

Chris is LIVE from Sin City for his big meetings with Hulu and Facebook at CES. The guys take a deep dive into what makes a great workplace culture on the heels of the Lara Juras interview. Chris sheds some light on the LeBron James relationship with Fenway and LeBron's successes off the court. Updates on FoF listeners and their career growth. Plus Rob watched a movie..... Moana! Learn more about your ad choices. Visit
1/8/202036 minutes, 46 seconds
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Lara Juras - VP, People & Culture Minnesota Vikings

Happy New Year! Our first interview of 2020 breaks us into the NFL as we speak to Lara Juras, the Vice President of People and Culture with the Minnesota Vikings. We start our conversation, with the most important topic in Front Office Features interviews: how our guest connects to Battle Creek, Michigan. She walks us through her career path from Disney to the Detroit Tigers, which jumpstarted her baseball journey, and how it all eventually led to her role with the Vikings. We dive deep into the culture of organizations and how to forge a collaborative, unified team. It is not a perfect science, but Lara’s insights are, in my opinion, spot on; she even uses a great phrase to always "be professionally curious". In fact, her own curiosity led her to build and grow an HR department at the Major League Level with Detroit and also play key role in the opening of Comerica Park. She also dives in to her current leadership role and the responsibility she feels as a female sports sports executive.  Coming off our largest download month in our short history, help us share the word! Follow us on our social channels and give our podcast a five star review!  Learn more about your ad choices. Visit
1/7/202049 minutes, 23 seconds
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Rob & Chris Close Out the Decade

The most bizarre start to a FoF discussion yet. Rob and Chris recount Christmas with their families. Rob is frustrated that his own twin Sister's won't take his sports career advice. Chris talks about using the power of sports for the betterment of others. NY Giant community relation stories. Rob broke his movie streak with Die Hard and pledges his undying hatred for Alabama.  Learn more about your ad choices. Visit
12/27/201942 minutes, 43 seconds
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The One When Rob Failed a Student

Rob recaps his trip out to the Winter Meetings. Hear how he helped Matt Ferry and the Yankees land Gerrit Cole, conquer Torrey Pines, and crush the soul of his former student. Chris provides an update on his mangled hand (still not great). Tips on how to launch your corporate sales sports business career in the Fenway Sales Associate program.  To no ones surprise, Rob doesn't care Star Wars is out this week.  Learn more about your ad choices. Visit
12/18/201956 minutes, 44 seconds
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Larson Segerdahl - Executive Director Valero Texas Open

Larson Segerdahl aka The Cuban Missile has been working with the PGA in a leadership capacity for many years. Larson discusses his journey with Greg Norman and the great leadership Greg provided to him. Larson also takes us behind the curtain on how he gets top tier PGA players to play on his tournament. Rob and Larson share a lot of laughs on this episode, while giving some sports business advice. Follow us on Instagram, Twitter, LinkedIn and Facebook. Please give us a 5 star review on Apple Podcasts, Spotify or however you are listening! Learn more about your ad choices. Visit
12/17/201945 minutes, 26 seconds
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LIVE from the Baseball Winter Meetings

Rob gives advice to Winter Meetings job seekers who he has never met before. What did they say? Did Rob help, hurt or somewhere in between? Learn more about your ad choices. Visit
12/11/201947 minutes, 52 seconds
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Matt Ferry - Director, Baseball Operations - New York Yankees

We are LIVE from the Baseball WinterMeetings in San Diego California! Our first interview is Matt Ferry from the New York Yankees. Matt is the Director of Baseball Operations, a job a many job seekers are striving to obtain.  Matt talks about how he worked for the Tampa Bay Rays as a corporate partnership intern and then went to Florida State  League games to learn how to scout players.  Matt gives great advice about getting started in baseball operations and why it will take extra effort. Before you get to the interview. open up your Twitter, Instagram, Facebook and LinkedIn apps. Search Front Office Features and hit LIKE!. Also hit the five stars on the review while you’re at it on Apple Podcasts and Spotify Learn more about your ad choices. Visit
12/10/201937 minutes, 25 seconds
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The Snowblower Incident

Chris nearly lost multiple fingers due to a snowblower incident. No joke, he heads into surgery later today. Chris and Rob talk about the Jon Bishop interview and what to do if you are headed to the Baseball Winter meetings Job Fair next week. Follow Front Office Features on Twitter, Instagram, Facebook and LinkedIn. Please also give us a five star rating!  Learn more about your ad choices. Visit
12/5/201948 minutes, 51 seconds
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Jon Bishop - NBA - Associate VP - TMBO

In this week's episode Rob Crain chats with Jon Bishop, the Associate Vice President of the NBA's Team Business and Marketing Operations. Jon talks about how Texas is considered "in the area" when trying to land an in-person interview in North Carolina. He also provides examples of how the NBA is cutting edge. Example 1 - Shooting one free throw that could equate to two or three points. Plus, Jon offers helpful tidbits of advice for emerging sports leaders throughout the interview. Before you hit play, click the five star reviews button now! Learn more about your ad choices. Visit
12/3/201944 minutes, 28 seconds
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Front Office Features Sends a Man to Jail

Chris does his civc duty at Jury Duty today and throws the book at the defendant. Rob and Chris visit University of South Carolina Sport Management Frat. The hate for tootsie rolls is real. Rob is an enigma and has avoided movies for 7 years. Learn why always saying "Yes" in Sports Business can take you to Ottawa. Navigating the Holiday time while working in sports. Not THAT Michael Scott goes outside the box.   Learn more about your ad choices. Visit
11/22/201948 minutes, 20 seconds
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Jeff Gogerty - Ticket Operations Manager - Dallas Stars

Our guest today is Jeff Gogerty, Ticket Operations Manager with the Dallas Stars. Jeff tells a WILD story of catching former MLB all-star Kevin Brown as a bat boy and goes deep into his role of getting the "The Winter Classic" up and running from a ticket perspective. Rob and Jeff also discuss tips for getting hired, as Jeff hires hundreds of people in his role with the Stars. Before you listen, gives us a review and give that 5-star feedback! Follow us on Twitter @FOFeatures and @FrontOfficeFeatures on Facebook, LinkedIn and Instagram. Learn more about your ad choices. Visit
11/19/201942 minutes, 44 seconds
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FOF Goes West

Chris crushes In N Out Burger as he heads out West for his meeting with Facebook. Rob provides a behind the scenes look at the new Ballpark in Worcester. Finding a sports business mentor is key at all stages of your career. An example of an email NOT to send to your prospects. Chris has beef with United Airlines.  Learn more about your ad choices. Visit
11/14/201943 minutes, 59 seconds
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Sam Zapatka - US Soccer Operation Manager

This week, our guest is Sam Zapatka who is the Operations Manager for US Soccer. During the interview, Sam imparts three of the best mottos heard in FOF history: "Being comfortable in the uncomfortable situation", "Mai Pen Rai", and "Failing Forward". Sam's passion for his job and giving back to the community practically jumps out of the speakers. With Veteran's Day just yesterday, Sam shares a timely story about helping disabled veterans rediscover their passion for participating in sports. Not to mention, the memories he recounts from winning the World Cup are simply incredible. This interview was so much fun - we hope you enjoy the discussion as much as Rob had recording it. Help spread the FOF word. Give us a follow on twitter @FOFeatures and Instagram, LinkedIN and Facebook, search Front Office Features. Plus, share this podcast on your social, while also giving it a five star review! Learn more about your ad choices. Visit
11/12/201943 minutes, 35 seconds
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Seize Your Moment in Sports

Chris powers through a man cold. Rob reiterates Sadak's importance of networking before your sports career starts. Chris is triggered by a Sports MBA program's visit to Fenway. Behind the scenes look at the new Fenway MGM Music Hall. Sports Business career fair tips. Rob's wife saves the day. Learn more about your ad choices. Visit
11/7/201950 minutes, 38 seconds
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John Sadak - Broadcaster - CBS Sports Network

This week our guest is John Sadak, a top sports broadcaster for CBS Sports Network and Westwood one; he also called games for the New York Mets during the 2019 baseball season. Growing up, John wanted to be an astrophysicist, but ended up in the broadcast booth. He discusses how he formed his network and how he continually leverages his connections within the sports industry. We talk about the power of “yes”, and how those three letters can domino into something much greater that you cannot foresee; and how “no” leads to others getting your opportunity. The broadcasting world is extremely competitive, but with John's natural ability and his incredible work ethic he has been able to forge a successful career that is on the rise.  Learn more about your ad choices. Visit
11/5/201955 minutes, 55 seconds
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Duck Boats to Trick or Treating - Plus a Guest!

Chris talks about how he went from being on a Duck Boat to going Trick or Treating. Rob and Chris dive deeper into the Jack Tipton interview, and we also talk about the great guest blogger on this week, Hannah Butler. Then, Hannah joins Rob to talk about her journey from moving trays of hotdogs to running special events for the Triple-A affiliate of the Boston Red Sox.  Learn more about your ad choices. Visit
11/1/201945 minutes, 50 seconds
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Jack Tipton - Senior Director, Corporate Partnerships - Pittsburgh Penguins

On this week's episode, Rob talks with his elementary school classmate from Pittsburgh, Jack Tipton, who is now the Senior Director of Corporate Partnership with the Pittsburgh Penguins. Jack and Rob had lost contact after Rob moved to Boston as a sixth grader, but reconnected recently through common connections on LinkedIn. Following the reunion on the podcast, Jack dives deep into his career journey with a memorable quote: "I get the opportunity to fail", and shares one influential failure in particular, among his other successes. Jack also reiterates a common theme from many of our guests regarding the importance of preparation. Our podcast is presented by San Diego State Sports MBA Program, the alma mater of our guest, Jack Tipton. Learn more about your ad choices. Visit
10/29/201941 minutes, 45 seconds
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How to Start Your Sports Career Right

Rob stresses to not be THAT guy or gal in the office early in your sports business career. Chris talks about his World Series and Duckboat experience a year ago. Get outside of your comfort zone to better yourself. Soak in the big moments when they come along. Chris and Rob discuss Pat O'Conner's advice for young folks. Presented by SDSU Sports MBA Program. Learn more about your ad choices. Visit
10/24/201945 minutes, 59 seconds
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Pat O'Conner - President & CEO Minor League Baseball

In this episode Rob sits down with Pat O'Conner, the President and CEO of Minor League Baseball. Recently, there have been many national articles written about the current negotiation of the Professional Baseball Agreement, which is the contract that binds Major League Baseball and Minor League Baseball together. Pat talks about all the details that go into such a negotiation and his thoughts on the current status of the game. Rob and Pat also dive deep into the business of baseball as well as Pat's journey about how he went from intern to CEO. SUBSCRIBE & LISTEN Learn more about your ad choices. Visit
10/22/201952 minutes, 3 seconds
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Travel the World While Working in Sports

Front Office Features gets a retweet from the Governor of Massachusetts Charlie Baker. Rob brings his staff to Fenway Park for the day and provides a peak into the final season in Pawtucket. How to overcome geographical concerns early in your career. Chris tells an awful Dad joke. Successful sports business stories from the Fenway Associate program. Presented by SDSU Sports MBA Program. Learn more about your ad choices. Visit
10/17/201941 minutes, 15 seconds
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Mike Trudnak - GM & Regional Director, Learfield IMG College

This week, Mike Trudnak of Learfield IMG College joins the podcast. Being former colleagues, Rob and Mike spend much of the episode busting each other's chops while sprinkling in actionable interview advice and Scranton / Wilkes-Barre RailRider stories with practical lessons. Plus, Mike shares an unbelievable story about how he scored his very first sports job interview. Please rate, review and SUBSCRIBE! Learn more about your ad choices. Visit
10/15/201955 minutes, 46 seconds
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Talk Data to Me

This week's episode is presented by SDSU Sports MBA Program. Chris and Rob discuss the importance and evolution of data in sports business. Chris sheds some light into the early days of DraftKings with behind the scenes stories. Plus, a social media lesson on what not to do early in your career. LISTEN NOW!  Learn more about your ad choices. Visit
10/10/201942 minutes, 31 seconds
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Kurt Hunzeker - President, St. Louis BattleHawks - XFL

This week, Rob talks with Kurt Hunzeker, President of the newly named St. Louis BattleHawks of the XFL. Kurt shares his thoughts about why he believes the XFL will have a much different fate than the Alliance of American Football, and how data and analytics have changed the sports industry for the better. Kurt also goes in depth on how he started one of the most successful promotions in Minor League Baseball's history with the Copa La Diversion program. Please share this episode and subscribe! Learn more about your ad choices. Visit
10/8/201949 minutes, 18 seconds
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Learn How to be a LEADER in Sports

Rob and Chris land the first sponsor of FoF; San Diego State Sports MBA program! Learn how to be a LEADER in sports and people will follow. Best ways to ask for a promotion. Chris visits Dallas to see how Slurpees are made. Plus find out if Rob has seen an episode of The Office yet. Listen Now!  Learn more about your ad choices. Visit
10/3/201943 minutes, 45 seconds
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Martie Cordaro - President Omaha Storm Chasers & USL Omaha

In this episode Rob talks with with his former boss, mentor and father-like-figure in his life, Martie Cordaro. Today Martie is at the helm of two very successful franchises in the Omaha metro although, early on, he didn't quite have it all figured out. As an avid musician and baseball aficionado, Martie graduated Louisiana Tech University thinking he would become a professional drummer or a baseball coach. Throughout the conversation, Martie recounts his interesting career journey and even takes you behind the scenes on large-scale projects he has completed, such as the construction of the home of the Omaha Storm Chasers - Werner Park.  Learn more about your ad choices. Visit
10/1/201953 minutes, 7 seconds
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BE BOLD! - Preparing for Your Sports Interview

Rob & Chris go through tips and advice when you get your first sports interview. Spoiler alert... BE BOLD. Plus Rob has never seen The Office and Chris almost quits the podcast on the spot. Learn more about your ad choices. Visit
9/27/201938 minutes, 49 seconds
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Janet Marie Smith - SVP, Los Angeles Dodgers

Rob sits down with Janet Marie Smith, a woman who changed the landscape of American cities with the creation of Baltimore's Camden Yards - a ballpark build so pivotal that former Commissioner of Baseball, Bud Selig, deemed its opening one of the most important points in baseball history. But, for Janet Marie, it was just the beginning of her achievements in baseball, as not long after she became an instrumental part of saving and reimagining the utility of Fenway Park, America's Most Beloved Ballpark. Today, she is in the midst of leading two different, yet major undertakings in two cities on opposite coasts: a $100 million overhaul of Dodger Stadium in LA and the construction of Polar Park, a new home for the Red Sox Triple-A affiliate in Worcester, MA. Plus, she's done all of it while balancing motherhood and family - she might just be Superwoman! Please subscribe and share! Learn more about your ad choices. Visit
9/24/201948 minutes, 4 seconds
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We talk about the REDEMPTION at the University of Albany, Eli Manning and the impact he had on Chris, Biggie vs the World, your professional pickup line and more fun things.   Learn more about your ad choices. Visit
9/20/201942 minutes, 32 seconds
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Larry Freedman - Chief Business Officer LAFC

In this episode, Rob sits down with Larry Freedman, the CBO of LAFC in the MLS. Larry takes us through his self-proclaimed "drunken stumble" through his sports business career that did not start in typical fashion. He also goes in depth about starting LAFC from the ground up, Magic Johnson's business acumen, and his investment into e-sports. Learn more about your ad choices. Visit
9/17/20191 hour, 33 seconds
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Week 2 Recap - Don't Blow Your Chance

This week, Chris and Rob talk about the Larry Lucchino interview and Rob then goes off on a tangent and tells a crazy story on how he met the Houston Texans GM on a bus going to Epcot Center in Disney Land, that led to his first internship. Wild. Chris talks about how an intern candidate came in to their discussion totally unprepared and the lessons we can learn. Plus, a little Green Day headliner at Fenway talk.  Learn more about your ad choices. Visit
9/13/201939 minutes, 3 seconds
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Episode 2 - Larry Lucchino - CEO Emeritus of the Boston Red Sox

The first interview of Front Office Features Rob sits down with Larry Lucchino, the CEO Emeritus of the Boston Red Sox, past President / CEO of the San Diego Padres and Baltimore Orioles. He also was on the Watergate case with Hilary Clinton. You can say he's had an interesting career. Larry talks about his mentor, Edward Bennett Williams, the importance of written and oral communication and stories about saving Fenway Park and building Camden Yards.  Follow our Front Office social media channels, DM us and rate the podcast. We want to hear from you! Learn more about your ad choices. Visit
9/10/201946 minutes, 52 seconds
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Week 1 Recap

Rob and Chris talk about the first week of Front Office Features, the upcoming Larry Lucchino interview, and the #sprtsbiz news of the week. Please follow us on all the social feeds, subscribe to the show and please rate our podcast...only if it is 5 stars. Learn more about your ad choices. Visit
9/6/201928 minutes, 21 seconds
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Episode 1

The first episode features Rob Crain and Chris Valente discussing why they started Front Office Features. They discuss their stories, that includes an incredible story from Rob on how he started his career, met his wife and invited Brian Cashman to his wedding.  Learn more about your ad choices. Visit
8/23/201942 minutes, 41 seconds