Scott Hanson is the host of NFL RedZone; he is also the host for NFL Network's on-location coverage of events such as the Super Bowl, NFL Scouting Combine, NFL Draft, free agency, and more. Scott joined NFL Media in 2006 as a national reporter covering all 32 teams. He transitioned into studio hosting in 2008 and was named the host of NFL RedZone during its inaugural season in 2009. He graduated Cum Laude from the prestigious Newhouse School of Public Communications at Syracuse University while playing football for the Orangemen.  You’re going to love my conversation with Scott; he shares his remarkable journey from a passionate football player to becoming one of the most recognizable voices in sports broadcasting. In our discussion, Scott provides a glimpse into his meticulous preparation routine, his unwavering commitment to excellence, and the deep sense of joy and purpose he finds in his work. He shares his faith-driven perspective on servant leadership and the importance of living a generous life.  “Care about the people with whom you work.” - Scott Hanson “The joy in my life comes through my relationship with God” - Scott Hanson  “You lead best when you serve.” -  Scott Hanson This Week on The Wow Factor: Scott’s background and his early passion for sports. Why Scott decided to become a professional sportscaster after his time at Syracuse University  Why NFL Red Zone became popular among hardcore football fans and fantasy players  Scott’s meticulous preparation process for NFL RedZone, including watching multiple games on TV and reviewing stats and facts How Scott manages his morning routine pre-show, starting with a 4:30 AM alarm and a strict diet and hydration plan to ensure he can host the show without breaks The joy and fulfillment Scott finds in his relationship with God and how it translates into his career The pressure of hosting NFL Red Zone for seven hours straight without breaks and without a backup host Scott shares his strategy for managing his body and maintaining his energy throughout the show The importance of giving your best and striving for excellence in all aspects of your life Why servant leadership and the importance of serving others in both personal and professional life are central to Scott’s leadership philosophy Why leaders should focus on building into the lives of their colleagues and customers by adding value and serving them Scott Hanson’s Words of Wisdom: You lead best when you serve—focus on serving, building into people's lives, and adding value.  Connect with Scott Hanson:  Scott Hanson on the NFL RedZone  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

  Dr. Tyler Groves is the current Head of School at Valor Christian Academy in Alpharetta, Georgia. With a background in Christian education, Tyler has brought his expertise in integrating faith-based learning into the school’s academic programs. Tyler has also co-authored "Growing with One Another: A Christian Approach to Social and Emotional Learning," which combines contemporary educational research with a Christian perspective to address the growing need for social and emotional learning (SEL) in schools. It serves as a resource for educators seeking to integrate faith-based principles into SEL programs, equipping students with the skills needed to navigate relationships and mental well-being effectively.  I’m thrilled to have Tyler on the show with me today to discuss Social and Emotional Learning (SEL) and how it can help students develop essential life skills. He shares examples of how SEL can be integrated into the classroom and how it can impact students' behavior and attitudes. Tyler also digs into the five core competencies of SEL and explains how these competencies can be grounded in biblical principles and how they differ from secular approaches. In our conversation, we also discuss the powerful role of mentors and how they can help you create significant personal and professional growth.   “As parents, is that it starts with us.” - Tyler Groves  “The very best way to live life is in accordance with how God has designed you.” - Tyler Groves    “God designed you to live generously.” -  Tyler Grove  This Week on The Wow Factor:    The value of mentorship and how it can lead to significant personal and professional growth  Tyler explains Social and Emotional Learning (SEL) 's origins and core competencies, emphasizing the need for a Christian perspective  Tyler outlines the five core competencies of SEL: self-awareness, self-management, responsible decision-making, relationship skills, and social awareness  Challenges of integrating SEL into Christian schools and the importance of addressing preconceived notions  Why it’s so important for Christian educators to model the behaviors they want to see in their students  How educators can start implementing SEL in their classrooms and how to address administrative concerns  The importance of partnership between schools and parents in fostering a culture of generosity and SEL  How Tyler and his team are working to develop and refine the program to meet the needs of students and educators  Broader implications of their work and its potential to create a generation of generous students  Tyler Groves’ Words of Wisdom:  As Christian educators, it starts with us. Take the lead and live the biblical truths of self-awareness, self-management, and responsible decision-making out. By practicing these biblical, social, and emotional truths, you can set an example and create a culture of generosity.    Connect with Tyler Groves:   Dr. Tyler Groves on LinkedIn   Growing with One Another: Social AND Emotional Learning in Christian Perspective by Tyler Groves and Kenneth Coley   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter  

Jonathan Carr is the President of Vehicle Reman, a premier fleet vehicle remanufacturing company based in Jarrell, Texas. Jonathan has driven the company’s growth by transforming old fleet vehicles into like-new condition, offering a cost-effective and eco-friendly alternative to buying new. Influenced by the teachings of C.S. Lewis, particularly on prayer, Jonathan integrates his faith into his leadership style, fostering a company culture of integrity and respect.  Mark Carr is the visionary founder of Christian Brothers Automotive (CBA), a company with nearly 300 locations that stands out for its excellent automotive services and strong foundation in Christian faith. This outlook has led CBA to win the JD Power Award for Best Customer Service for the past four years. Since its inception, Mark has been dedicated to creating a business that operates with integrity, honesty, and a commitment to serving others, reflecting his deep faith and values.  Mark Carr and Jonathan Carr are on The Wow Factor this week to share a fascinating look into the origins and growth of Christian Brothers Automotive. Mark shares the inspiring story of how he started the business through a divine calling, overcoming early financial challenges to grow it into a successful franchise model. We spend time discussing the company's charitable initiatives, such as the Hub Garage program that provides free car repairs for single mothers. Jonathan also discusses Vehicle Reman and how it gives new life to fleet vehicles sustainably and cost-effectively.  “Honesty is everything.” - Mark Carr “Treating customers as I want to be treated is everything.” - Mark Carr  “The reason for our success is 100% the fruits of the Spirit.” -  Jonathan Carr  This Week on The Wow Factor: The moment Mark’s prayer for a business opportunity was answered  The origin of the business name, Christian Brothers Automotive, and the simplicity of the naming process Why they decided to franchise the business and the challenges of managing multiple locations Why honesty is so important in business and how it differentiates Christian Brothers Automotive from competitors How Mark learned to handle difficult situations by treating others as he would want to be treated Jonathan describes how the Hub Garage works to provide free car repairs for single moms Jonathan discusses how the idea for Vehicle Reman, a vehicle remanufacturing company, came about and how it aligns with his experience at Christian Brothers Automotive The Christian Brothers Automotive Foundation's mission to give 10% of the company's gross profit to ministries and nonprofits The importance of customer service and the impact of a well-trained team on the business's success Mark Carr’s Words of Wisdom: Be honest with yourself, examine yourself, look at your weaknesses, and surround yourself with people who are good in the areas that you're not.  Connect with Jonathan Carr:  Vehicle Reman  The Hub Garage Jonathan Carr on LinkedIn Connect with Mark Carr: Christian Brothers Automotive Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Terry Williams is the CEO of City of Faith, a nationally respected, non-profit reentry center for federal offenders. She is dedicated to successfully assisting offenders with transitioning back into their communities by providing housing, preparing them for the workforce, helping them reestablish ties with family, counseling, and much more. A passionate believer in prison reform, locally, Williams was the first to establish a community relations board to increase communication between Residential Reentry and the Little Rock community.   Terry Williams joins me on the show this week to share the inspiring story of how her family's spiritual transformation led to the founding of City of Faith by her sister Kathy in 1983. She discusses City of Faith's innovative use of electronic monitoring technology to help inmates reintegrate into society with more dignity and freedom. Terry also shares her personal leadership philosophy, the importance of servant leadership, continuous learning, and making the most of every opportunity to positively impact the lives of the people you serve. “I want to be a servant leader.” - Terry Williams “The most successful people that we have are those who have the strongest family ties.” - Terry Williams  “Live your life wisely and make the most of every opportunity.” -  Terry Williams This Week on The Wow Factor: How City of Faith provides transitional services for federal prison inmates, such as job placement and reintegration Challenges inmates face upon release, such as adjusting to modern life and societal norms Terry’s leadership philosophy, why she aims to be a servant leader and model Jesus' leadership style Why it’s so important to continue learning and investing in knowledge to lead effectively Terry describes the growth of the organization, including the acquisition of the Baton Rouge contract and the implementation of electronic monitoring technology Terry explains the electronic monitoring technology, which replaced the traditional ankle tether with a cell phone, providing inmates with more dignity and freedom Why staying current with technology better serves the mission and the inmates City of Faith’s future goals, including expanding their contracts and services Why they prioritize community engagement and the positive impact of volunteer work on the organization and the inmates The value of teamwork and the support of his leadership team in achieving success Terry Williams’ Words of Wisdom: Live your life wisely and make the most of every opportunity.  Connect with Terry Williams:  City of Faith  Terry Williams on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

John Ruhlin is the late founder of The Ruhlin Group, a gift logistics company that helps clients like the Chicago Cubs, Wells Fargo, Caesar’s Entertainment, Miami Dolphins, Morgan Stanley, and The John Maxwell Company execute year-round gifting strategies. John’s unique approach to relationships led him to become the #1 salesman for a $250 Million direct sales company by the time he was 23 (out of 1.5 Million reps). Prior to his passing, he spoke widely about strategic gifting and relationship building and helps CEOs and sales teams drive referrals and open doors to elusive decision-makers. I’m so honored to share my conversation with the late John Ruhlin with you this week; our discussion is all about the importance of generosity and relationship-building in business. John started by sharing his experiences growing up in a small town, how he came to pursue entrepreneurship, and shares stories of a mentor he had as a young man who taught him the value of building genuine relationships with clients, employees, and their families, and how it led to his business success. He also dives into the importance of giving without expectations and being thoughtful and intentional to foster meaningful connections.  “Show up generously in all areas.” - John Ruhlin “A physical gift is a representation of the value you place on a relationship.” - John Ruhlin  “It's so unusual for somebody to send something to another person, not because they wanted something needed something did something but just to based upon the relationship.” -  John Ruhlin This Week on The Wow Factor: How John learned that generosity and relationship-building are key to success in business Why John used Cutco knives to build relationships and generate leads to become the number one rep in the company's history How John's unique approach of combining thoughtful gifts and personalized notes helped him secure meetings with CEOs at the beginning of his career The mentor that John had as a young man who modeled generosity and thoughtfulness The concept of Giftology and how you can serve businesses of all sizes by modeling generosity and thoughtfulness towards employees, spouses, and suppliers Why it’s important to show gratitude and appreciation in business relationships rather than tying it to specific transactions or milestones The methodology John used for surprising and delighting clients and employees through planned random acts of kindness Why the worst gifts to give include logoed clothing and gift cards because they lack emotional connection and depth John emphasizes the value of creating positive experiences for clients' inner circles The importance of understanding human needs and desires when giving gifts, especially when you’re giving at scale John Ruhlin’s Words of Wisdom: Always give more than is reasonable without the expectation of receiving anything in return. Connect with John Ruhlin’s team:  Giftology Group  “Referals Without Asking” (A premier, NO COST mini-course. Learn our pillar methods.) Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Dr. John Stahl-Wert is the Founder of the Center for Serving Leadership. He has pioneered training solutions for thirty years, working with organizations worldwide that want to produce outstanding results by investing in their people. He has written eight books, including the international best-sellers The Serving Leader and Ten Thousand Horses. John has coached executives in hundreds of other businesses in the U.S., Singapore, and Hong Kong. John has been married to Milonica, his business partner, for 44 years. They enjoy designing and building things, traveling, going to church, and loving and being with their family, friends, neighbors, and Serving Leader colleagues from around the world. This week on the show, John and I discuss the concept of servant leadership and how John’s strategic thinking and activator personality still guide his approach to problem-solving and decision-making. He shares the significance of clear values for leaders, why learning from failures is important, and how to practice effective delegation so the next generation can take over. John also discusses the traits of successful leaders and the importance of humility and vulnerability in leadership.  “The serving leader is the only kind of leader.” - Dr. John Stahl-Wert “You need to lead by values.” - Dr. John Stahl-Wert  “Suffering builds perseverance; perseverance builds character. We have to be willing, as leaders, to hurt.” -  Dr. John Stahl-Wert This Week on The Wow Factor: John’s upbringing as a conservative Mennonite in Lancaster, Pennsylvania, with a mix of Amish and Mennonite influences John shares his leadership experience in high school, understanding that deferring leadership led to regret and a lack of inclusivity Why leaders across the globe share the traits of being teachable and willing to learn from their experiences How John's strategic thinking and activator personality guides his approach to problem-solving and decision-making Why company values must be clear and specific for others to understand and follow How to make small, incremental changes in leadership practice Why delegation involves extending trust and authority, but incorrect delegation can do more damage than good Why it’s so important to bake goodness into a company for future generations, and how value is destroyed when companies are sold without a strong cultural foundation Dr. John Stahl-Wert’s Words of Wisdom: In servant leadership, we serve our people, standards, and values. If we serve ourselves primarily, we destroy value. Laying yourself down for something more important than yourself is not an easy path, but it’s worth it. Connect with Dr. John Stahl-Wert:  Center for Serving Leadership John Stahl-Wert's Podcast John Stahl-Wert on LinkedIn World Serving Leaders Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter Other Ways to Connect: Helmwise  

Scott Walker is an American public servant who served as the 45th Governor of Wisconsin from 2011 to 2019. He now serves as President of Young Americas Foundation. A Republican, he was first elected Governor in 2010, defeating an attempted recall in 2012 and winning election for a second term in 2014. He formerly served as Milwaukee County Executive and in the Wisconsin State Assembly. One of his first reforms, Act 10, helped eliminate the state’s $3.6 billion budget deficit without raising taxes or cutting health care for those in need. It gave schools and local governments the tools to balance budgets without the massive layoffs seen in other states. I’m excited to have Gov. Scott Walker with me today to discuss the need for a heart of service in public life. He discusses his life in office emphasizing the importance of understanding opposing viewpoints and finding a balance between listening to your opponents and standing up for your beliefs. He discusses the significance of faith and prayer in their leadership experiences and the relevance of Ronald Reagan's conservative values in today's America. Gov. Scott also shares more about how his upbringing shaped his ability to navigate difficult situations and his hopes for the future of Conservative Young Americans.  “Have the heart of a servant.” - Gov. Scott Walker “Don't hoard your capital, reinvest it, invest it in your employees, invest in your products, invest it in expansions.” - Gov. Scott Walker  “Do the right thing, and you're going to be fine.” -  Gov. Scott Walker This Week on The Wow Factor: Gov. Scott Walker shares his upbringing as a pastor’s son in small-town Wisconsin How his family background shaped his communication style, particularly the importance of listening and leading by example How Gov. Scott’s mother's strength and resilience in the face of adversity helped him to navigate difficult situations How Gov. Scott used Reagan's playbook by traveling around the state to connect with people and address any protests The power of prayer in connecting with others and feeling supported Why you have to have a tough skin in politics but also hold on to a people-centered perspective and explain why you are doing what you’re doing The importance of balancing the voices of protesters with those who support you Gov. Scott reflects on Reagan's legacy, especially his focus on freedom, frugality, and peace through strength The importance of reinstating shared civic rituals and American history in schools More about the Young Americans Foundation and how they help young people inspired by the ideas of individual freedom and traditional values Gov. Scott Walker’s Words of Wisdom: Listen to people's questions, where their hearts are, and what they are really interested in. God gave us two ears and one mouth, and we should use them in that proportion. Connect with Gov. Scott Walker:  More about Gov. Scott Walker  Young Americas Foundation  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kunes Auto Group was founded in 1996 when Gregg Kunes opened his first dealership in Delavan, Wisconsin. Since then, the Kunes family of dealerships has grown to over 40 locations across the Midwest. Kunes Auto Group's slogan of ‘Faith, Family, and Giving Back’ is vitally important to Gregg, and these four words embody what Kunes Auto Group is all about. They strive to build people's lives and live up to that by employing over 2,000 people and donating 10% of their yearly net profits to charities in local communities. Gregg joins me on the podcast to discuss the significance of family, generosity, and communication in his life and business. He discusses the importance of understanding where people come from and the impact of generosity on future generations. He also digs into his personal learnings on entrepreneurship, particularly the importance of communication, respect, and humility. Gregg also discusses the challenges and opportunities of transitioning out of a family business and why his vision for his new business was grounded in generosity.  “God's promises are forever.” - Gregg Kunes “We are faith first, then family, and then just giving back.” - Gregg Kunes  “Everybody is important in our company.” -  Gregg Kunes This Week on The Wow Factor: How Gregg learned mechanics and fix-it skills from his dad, a "fixer" with a great mind for mechanics How Gregg started selling cars at night after salesmen left, and how he realized his passion for managing people Why Gregg felt unfulfilled in his role and wanted to move up faster, leading to a difficult departure from his father's business Why Gregg’s management style changed when he moved to his new surroundings and how he built relationships with the  local community Gregg emphasizes the importance of taking action and giving back to the community, while staying focused on doing God’s will The importance of first fruits tithing and empowering people to give The value of lifting up others and being a servant leader Why it’s so important to make intentional decisions in life, especially in the face of distractions like social media  The power of positive thinking and why believing in the promises of God will open doors for our lives Gregg Kunes’ Words of Wisdom: We always lead with encouragement because building those people up is more important than leading vertically. I believe in leading horizontally. I believe in understanding and knowing who people are and then planting, building, and taking them to the next step.  Connect with Gregg Kunes:  Kunes Auto Group on Facebook Shop Kunes Website  Ignition Dealer Services  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Martin and his wife, Gay, started Martin Dingman in 1990 to build a company on the foundation of quality, integrity, and the "Refined Country Life." They have created World Class Leathergoods for the stylish man and enjoyed the honor of being recognized by nationally known publications, including the Robb Report as "America's Best Of The Best, and Forbes magazine as one of "America's 50 Best Companies.” Martin and his son and Sales Manager, Avery Dingman, join us on The Wow Factor podcast to discuss the importance of kindness, quality, and faith in business. We dig into the challenges of running a family business, including blurred boundaries and how the Dingman family is planning for the future of the business. Martin also shares why they never remove the inspirational Scripture tags from their belts before shipment, no matter who asks them.  “We put people before profits.” - Martin Dingman “If you can help somebody, then it's all worth it.” - Martin Dingman  “Keep growing and learning every single day.” -  Avery Dingman This Week on The Wow Factor: Martin reflects on his career, including mentorship from CEO Fred Wilson, and the importance of quality and integrity in business Why Martin decided to create a unique, high-quality clothing line for aspirational men Martin and Avery discuss their brand's unique approach to product development, emphasizing individuality and avoiding conformity Martin emphasizes the importance of integrity and honoring God in business, even if it means sacrificing profits Why they never remove inspirational tags from their belts before shipment, highlighting the company's commitment to integrity The potential challenges of working with family members and how Martin Dingman blends family and business Martin shares a story of a Wisconsin state senator who preferred Martin Dingman belts over other brands because of their high quality and longevity Why they use Proverbs without scripture references  The challenges of producing high-quality goods in the US due to cost and availability of skilled labor Martin Dingman’s Words of Wisdom: I have three mission steps for my business. My first goal is to shine a light on Jesus Christ, who is the reason for everything. My second is to reward our employees as best we can because, in reality, they're the ones who are making it happen. The third is to make a profit so we can care for our people.  Avery Dingman’s Words of Wisdom: Try to learn and soak up other people's words of wisdom rather than being the guy who acts like he knows everything. Keep learning and growing every single day. Connect with Martin Dingman:  Martin Dingman Website  Martin Dingman on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

  Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the ranch curriculum and stewarding the legacy of over 30 years positively impacting families through their leadership programs. Bruce Johnson’s father, Gene, purchased the 300-acre hunting lodge in Northern California to fulfill a promise he made as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers and subsequently opened JH Outback, which focuses on providing a unique opportunity for families to invest in fun, meaningful time together away from everyday distractions.  Bruce joins me again today to discuss how he and his team distilled the JH Ranch programs into the JH Outback experience, why they were so committed to making it happen, then why they decided to take the experience worldwide. He shares what he has learned about leaders over the years, some of the characteristics they have in common in terms of what they struggle with, some of the landmines that can litter their paths, and the things they tend to excel at. Bruce also shares stories of the love and respect that his father Gene inspired in visitors to JH Ranch and how Bruce continues to pay tribute to his father and amplify his legacy.  "We get up every morning, and we eat problems for breakfast than just live on miracles the rest of the day.” - Bruce Johnston   “When people catch the vision, and then we give them a blueprint of how they can replicate it in their city, it becomes their ministry that they own. And the impact is just in a community is really transformational.” - Bruce Johnston   “You will never experience significance in life until what you do contributes to the welfare of another - God made us that way, that it is more blessed to give than to receive.” - Bruce Johnston  This week on The Wow Factor:  The importance of staying true to your God and to your purpose to grow and achieve your goals  How family members can build, strengthen and restore relationships at JH Outback  Why it is critical to be generous in your abundance and why Bruce understands his father’s motivation for investing in the JH Ranch rather than hoarding wealth for his family  Why it sometimes takes adversity to accomplish true success  The importance of taking the initiative in life and acting in the moment to ensure positive relationships with your kids going forwards  How Bruce built a relationship with a neighbor and expanded to Scott River Lodge, where couples can enjoy activities that help enrich their marriages  The six most important words in a marriage and how Bruce discovered the truth of how to resolve issues in a marriage and grow together  Bruce Johnston’s Words of Wisdom:  People spend their entire lives creating their identity, how they want other people to perceive them by trying to impress them, by climbing ladders in pursuit of success. Our lives become motivated by people and pursuits, and possessions so that we feel valued. What we should realize is that our value comes from God. He already loves you, just as you are. There may be plenty of growth opportunities ahead of us, but in the meantime, He still loves you right where you am.   Connect with Bruce Johnston:  JH Ranch Website  JH Ranch on Facebook  JH Ranch on Instagram  JH Ranch on Twitter  Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

In 1979, Gene Johnston, father of Bruce Johnson, purchased a 300-acre hunting lodge in Northern California to fulfill a promise he made to the Lord as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers named Second Wind, which has subsequently been recognized as one of the most effective youth leadership programs in America. Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the JH Ranch curriculum and the stewardship of the legacy of over 30 years positively impacting families. Bruce joins me today to share the chance event that saw Gene Johnston, Bruce’s father, discover JH ranch and why Bruce accepted his invitation to do something meaningful with the property. He describes how they kept moving forward with their mission to turn the ranch into something that would help young people despite an inauspicious start to its first summer in business. Bruce also gives a little of the backstory on how he came up with the ‘4 Cs’ that inform his approach to creating leadership strategies for young people, why we need to be mindful of our children's personalities when planning how to support and guide them. "I learned at an early age that money comes from hard work.” - Bruce Johnston “Within the sacrifice of giving, God is developing us into the people he wants us to become.” - Bruce Johnston  “God tells me that my value comes from him and what he thinks about me and what he tells me is that he already loves me just like I am, not as I should be. “ - Bruce Johnston This week on The Wow Factor: Bruce’s family life as the second oldest in the family and how being given ‘nothing’ inspired him to entrepreneurship in the first grade and has continued all his life Why his father told him he would be left a legacy rather than an inheritance so that his life was invested into something other than ourselves Why building a solid foundation is critical to achieving your goals How Bruce conceived of his vision for the Second Wind Leadership program What is Lakeside Chat? And how Bruce helps parents to understand how to effectively coach their children through their teenage years with specific goals in mind How the parent-child workshops came about and why the JH values remain so attractive to families in the twenty-first century The strategy Bruce used to help his son understand the growing up process and why the transition process for the parents from cop to coach is equally important The value statement that Bruce chose for his family and why they make that a pillar of their lives Why it is vital to have a shared goal and a shared challenge to forge lasting bonds His genius idea of the Outback Program and why he was so passionate about this community model of leadership for young people A walkthrough of the programs JH Ranch offers and how they progress as students grow up Why the ranch is adventure-based but content-driven and how that works in the rural setting and activities on the ranch  Connect with Bruce Johnston: JH Ranch Website JH Ranch on Facebook JH Ranch on Instagram JH Ranch on Twitter Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Jim Daly is President of Focus on the Family and hosts its daily radio program, Focus on the Family with Jim Daly, heard by over 6 million weekly listeners on nearly 2,000 radio stations across the U.S. The show has been honored as Program of the Year by the National Religious Broadcasters (NRB). In March, Jim celebrated his 35th anniversary with the ministry. Jim’s past awards include: World Children’s Center Humanitarian Award (2008), the Children’s Hunger Fund Children’s Champion Award (2009), and the HomeWord Family Ministry Award (2010). Newsweek named him one of the Top 10 next-generation evangelical leaders of influence.  On today’s show, Jim and Brad discuss their personal experiences with childhood trauma and emotional triggers in marriage, emphasizing the importance of acknowledging and addressing these experiences to avoid letting them define one's identity or future. They also discussed strategies for transitioning leadership in various contexts, highlighting the importance of humility, vulnerability, and generosity. Both speakers emphasized the need for emotional vulnerability and healthier ways to handle triggers in marriage, citing statistics on the benefits of a stable home environment. “God's given us these mechanisms to deal with tough stuff.” - Jim Daly “You can't just say it once and assume it's understood and done.” - Jim Daly  “Amplify the good things and correct the bad things.” -  Jim Daly This Week on The Wow Factor: Jim shares details about growing up in Southern California and experiencing family trauma as a child Jim’s initial role at Focus working with donors and using his language skills to help build the international outreach  Some of the traits of founders, such as tenacity, detail orientation, and control that, can make leadership transitions difficult The importance of communication, inviting challenging feedback, and checking ego as a leader Jim's reflections on learning emotional vulnerability in his marriage Why humility is the thing that allows you to get through this life  Jim shares details on Focus' strategic areas, including helping people coming to Christ and building the marriage ministry Hope Restored to help couples stay together Focus’ goals around reducing Christian divorce rates and expanding their marriage recovery programs Other areas that Focus is concentrating on including parenting resources and advocating for life and mothers in crisis pregnancies Jim Daly’s Words of Wisdom: It is critically important in leadership to know who you are, then live that meaning, amplify the good things, and correct the bad things.  Connect with Jim Daly:  Focus on the Family Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Captain Tammie Jo Shults, author of Nerves of Steel, is a Naval aviator and retired Southwest Airlines Captain who received nationwide acclaim when she and her Southwest Airlines crew successfully landed a passenger-filled Boeing 737 that suffered catastrophic engine failure mid-flight. Tammie Jo’s previous career in the US Navy as one of the first female F/A-18 Hornet pilots gave her plenty of experience in aviation and leadership, which she took to Southwest Airlines when she left the Navy in 1995.  Tammie Jo joins me today to discuss how she came to be interested in pursuing a career as a pilot but why it was such a challenge to be taken seriously as a woman and have her application considered by the US Navy. She shares details of her daily routine on the days that she is scheduled to fly and why she always carves out some quiet time at the start of her day to read and share passages from the scriptures with her family. Tammie Jo also discusses the events of April 17, 2018, when the plane she was flying suffered severe damage and how her faith, experience, and training allowed her to manage the events and be emotionally present for the passengers and crew in the immediate aftermath.  “Hope changes people: when you have a plan and a destination you need to communicate it” - Tammie Jo Shults This week on The Wow Factor: The trajectory changing decision Tammie Jo’s parents made to help her thrive at school The advice from her mother that helped her fit in at Bootcamp What it's like to land an airplane on an aircraft carrier and how her decision loop works Why she left the Navy and joined Southwest Airlines The power of the generosity ripple The importance of open lines of communication Why calm was a gift in the cockpit of Flight 1380 What a sense of community does during a stressful incident and the parallels with the parable of the Good Samaritan Why Tammie Jo felt moved to connect with passengers after the plane landed Tammie Jo Shults’ Words of Wisdom: The good habits, hope, and heroes that influence us every day become instincts, and it is essential to understand as a leader that how you behave in turn, influences and affects other people.  Connect with Tammie Jo Shults: Captain Shults' Website  Facebook Captain Shults Instagram Captain Shults Twitter Captain Shults Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Tom Monaghan is the founder, chancellor and chairman of the board of directors for Ave Maria University. He is known as a wildly successful entrepreneur, the founder of Domino’s Pizza, an avid collector of Frank Loyd Wright items and the former owner of the Detroit Tigers. If his story stopped there, he might seem to fit in with other savvy entrepreneurs whose hard work and ingenuity paid off. But his greatest personal achievements came later in life, when Tom decided to fully immerse himself in charitable works, Catholic philanthropy and the call to restore Catholic higher education. This week on The Wow Factor, we’re welcoming Tom Monaghan to share his personal journey of accumulating wealth but finding no lasting joy. He shares what helped him understand the sin of pride and find a more meaningful life. Tom also discusses why he feels called to use his wealth and resources to help others through education and philanthropy and emphasises the importance of faith in his personal and collective leadership journey. “I want to do the will of God.” - Tom Monaghan “Get to Heaven and take as many people with you as possible..” - Tom Monaghan   “The best thing I can do for my fellow fellow man is help them get to Heaven.” -  Tom Monaghan This Week on The Wow Factor: Why Tom’s upbringing in an unstructured environment lead to him joining the Marine Corps How he revolutionized pizza delivery with innovations like cardboard boxes and conveyor ovens Tom recounts some of the challenges of running a pizza business, particularly in cooking the volume of pizza ordered How Tom dealt with the threat of the business failing, and why he felt he was the man who should be in the driving seat Tom shares his five rules for life, which include prioritizing what's important and avoiding distractions as a way to maintain focus and discipline in leadership How Tom prioritizes spiritual, social, mental, physical, and financial well-being, and why that helped him turn around a huge company in 5 years More about Tom’s spiritual journey and why he sold his business to pursue a simpler life Why Tom decided to start a university to promote excellence and governance in Catholic education Tom’s insights on giving away money and time, encouraging younger people to read books on generosity and find joy in giving Tom Monaghan’s Words of Wisdom: Aim to get to heaven and take as many people with you as possible. Connect with Tom Monaghan:  Ave Maria University  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Brad Martin has significant experience in leadership, corporate strategy, public company governance, and entrepreneurial ventures. He served nearly 20 years as Chairman and CEO of Saks Incorporated.  During his tenure, the enterprise grew from a $70 million annual revenue 10-store chain into one of the largest department store businesses in the United States. He has previously served on the Boards of Caesars Entertainment, Dillard’s, Chesapeake Energy, First Horizon, Gaylord Entertainment, Lululemon Athletica, and Ruby Tuesday. Brad served five terms as a member of the Tennessee House of Representatives and was Interim President of the University of Memphis from 2013 – 2014 and he also chairs the Board of the Martin Family Foundation. Brad is with me on the show this week to share his personal journeys in leadership, service, and business growth. He emphasizes the importance of mentorship, humility, and continuous learning, as well as how taking calculated risks and visualizing success has helped him move forward professionally and personally. We also dig into the value of service and the need for perseverance, resilience, and mindfulness in the face of challenges.  “The question is, are you willing to risk embarrassment?” - Brad Martin “The best leaders I have ever met are continuously trying to learn and to get better.” - Brad Martin   “Business can play a huge role in service, growth, and the betterment of a community” -  Brad Martin This Week on The Wow Factor: Why Brad ran for Tennessee House of Representatives at 20 years old, despite being up against a seasoned politician How tenacity and belief in your vision can lead to success How Brad uses visualization techniques to help him stay focused and motivated Why sometimes you need to take risks and face potential embarrassment for personal growth How to develop a clear vision and action plan for achieving your goals Brad discusses storytelling in leadership and decision-making and why it moves you forward How Brad unexpectedly found purpose in business when he realized business could make a positive impact The impact of seeking mentors on your success and the importance of being humble and teachable Reflections on Brad’s 20-year career at companies like Saks, Lululemon, and FedEx Understanding and being aware of the potential consequences of our actions, whether positive or negative, and why it’s important to be more forgiving of people who make mistakes Brad Martin’s Words of Wisdom: As a leader, it is absolutely critical to be a continuous learner and model that for your team. It doesn't matter how old you are, what job you have, or what you've accomplished—there's always more you can learn. Connect with Brad Martin:  R. Brad Martin's Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Lt Col Dan Rooney, an Air Force fighter pilot and a force for good. From humble beginnings above his garage, he founded The Folds of Honor Foundation to provide educational scholarships to the families of disabled or fallen military members, and, beginning in 2022, the mission was expanded to include first responders. In his new book, FLY INTO THE WIND: How to Harness Faith and Fearlessness on Your Ascent to Greatness, Lt Col Rooney demonstrates how we are all connected by God, and the path to fulfillment begins with changing ourselves to better one another.  Lt Col Dan shares his faith in the concept of synchronicity and how chance and purpose allow God to bring people into our lives that shape us. He shares the incident that planted the seed of Folds of Honor in Lt Col Dan’s mind and the moment he felt the hand of God on his shoulder calling him to do something more significant with his life. He also explains why he believes that all great leaders need to take that big step and have the courage to take action before they are ready, and surrender to a higher force.  “Great leaders have got vision, and they've got humility.” - Lt Col Dan Rooney “Resistance isn't placed in our lives to keep us down. It's actually in our lives to raise us up.” - Lt Col Dan Rooney “You are the sky; everything else is the weather.” -  Lt Col Dan Rooney This Week on The Wow Factor: Dan’s early life and the lessons about hard work that his very first job at the Stillwater Country Club, Oklahoma, taught him The chance encounter that made him realize what he wanted to do with his life How Lt Col Dan came to be compared to Tiger Woods Some of the challenges that Lt Col Dan has encountered in his life, including recognizing that his  ego was getting in his way Lt Col Dan’s code of living based on CAVU (Ceiling and Visibility Unlimited) and how he used it to get through some tough times Lt Col Dan shares the two most significant barriers to achieving your goals The power of forgiveness and how getting rid of that parasitic drag can transform your life The importance of having a routine in staying motivated Why Lt Col Dan firmly believes that if you write your plans down, they are more likely to happen in your life Why Lt Col Dan appealed to Jack Nicklaus to support American Dunes and how it helped them raise $1.1 million for Folds of Honor Lt Col Dan Rooney’s Word of Wisdom: Go before you're ready. The single strand of DNA that ties every great leader together is the understanding that you'll never have all the answers, but if you have the courage and faith to go before you're ready, people will follow you. Connect with Lt Col Dan Rooney:  Lt Col. Dan Rooney's Website Lt Col Dan Rooney on LinkedIn Lt Col Dan Rooney on Instagram Lt Col Dan Rooney on Facebook Lt Col Dan Rooney on Twitter Fly Into the Wind: How to Harness Faith and Fearlessness on your Ascent to Greatness by Lt Col Dan Rooney A Patriot’s Calling: My Life As An F-16 Fighter Pilot, by Lt Col Dan Rooney Connect with Folds of Honor: Folds of Honor Website Folds of Honor on LinkedIn Folds of Honor on Instagram Folds of Honor on Facebook Folds of Honor on Twitter Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Tim Goeglein is Vice President of External and Government Relations for Focus on the Family. Formerly, he served as a special assistant to President George W. Bush and as a deputy director of the White House Office of Public Liaison. He was the President’s principal outreach contact for conservative and faith-based groups. Tim’s extensive resumé includes serving as a senior fellow at The Heritage Foundation and as a communications director for U.S. Senator Dan Coats of Indiana and Gary Bauer at the Campaign for Working Families. Tim has authored a memoir, “The Man in the Middle: Faith and Politics in the George W. Bush Era,” and his latest book is titled “American Restoration.”  Tim joins me on The Wow Factor podcast to discuss the intersection of faith and politics, sharing his personal experiences and perspectives. Tim shares how his faith informs his political views, the significance of remembering and understanding American history and religion, and the importance of literacy and critical thinking in maintaining a constitutional republic. Tim also talks more about why he feels so positive about the future of the USA and explains a little about why the least likely heroes can play a significant role in restoration and renewal.  “History is ultimately fact-based. It's not it's not opinionated narrative.” - Tim Goeglein “Millions of Americans want something better.” - Tim Goeglein   “The absolute best days for the United States of America are ahead of us, not behind us.” -  Tim Goeglein This Week on The Wow Factor: Tim shares his unexpected journey from intern to press secretary in the U.S. Senate for ten years How Thomas Jefferson and James Madison became key figures in the country's founding and the influence of God in the Constitutional Convention The importance of civic literacy and involvement in maintaining a truly constitutional republic The importance of teaching American history and God's word to our young people, and why Tim thinks there is currently a lack of knowledge among students about biblical figures and historical documents Why the Founding Fathers emphasized virtue, integrity, and character as the key to building a constitutional republic Why Tim is an optimist who sees seedlings of restoration and regeneration in homeschooling's booming popularity Why we should prioritize teaching children generosity and the impact it will have on their lives More about Tim’s new book "Stumbling Toward Utopia" and how it explores 1960s ideas and their impact on current society, offering solutions for progress Tim Goeglein’s Words of Wisdom: The least likely men and women, the ones that you think are the least likely ones to be at the forefront of restoration, renewal, and regeneration, are very often the ones God himself uses to move forward.  Connect with Tim Goeglein:  Focus on the Family Website Toward a More Perfect Union: The Moral and Cultural Case for Teaching the Great American Story by Tim Goeglein  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Paul Saber has been a restaurant owner since 1980. He was the Owner/Operator of McDonald’s restaurants from 1985-2001. In 2003, Paul became President and CEO of Manna Development Group, LLC, and currently holds the Area Development Agreement for Panera Bread. In 2022, Paul was the recipient of the Fierce Brand Love Award. Paul served on the Board of Directors of several Christian ministries and served as Chief Operating Officer (COO) of the Billy Graham Evangelistic Association from 2007 to 2009. I’m excited to have Paul Saber on the podcast this week to share his experiences and insights on balancing business and faith. Paul shares his entrepreneurial journey and discusses his time working with the Billy Graham Evangelistic Association. We dive deep into the significance of prayer in business decision-making, with Paul sharing a personal anecdote about his time working with Billy Graham. Paul also shares his thoughts on the intersection of leadership and faith, emphasizing the importance of value, inspiring employees, and giving back to the community.  “We laid the foundation of wanting to truly be here to serve others.” - Paul Saber “Everything is about prayer and the commitment to Christ.” - Paul Saber   “Have we asked the Lord if this is right for us?” -  Paul Saber  This Week on The Wow Factor: Paul shares more about his introduction to the world of work and how his father taught him the value of buying things by having him count customers and calculate profits at a young age The tragedy of Paul’s brother's death and how Mark influenced Paul over the years, including introducing him to Jesus  Why Paul was committed to starting a business with a focus on people, not location or restaurant concept How Paul built a team at Panera Bread with a strong focus on loving God and caring for people, which led to the company's success Paul shares a personal story of demonstrating servanthood by washing the feet of employees Paul and his wife launched Share the Dough to give back to communities and employees in need How Share the Dough provides scholarships, gives back to employees, and supports women and children in need across 14 states Paul’s experience of working for Billy Graham and Franklin Graham and highlights the impact it had on his personal and professional life The importance of prayer in leadership with Billy Graham's legacy Paul Saber’s Words of Wisdom: The most important thing we do isn’t the performance or figuring out the details of what’s needed. It is prayer and whether we have asked the Lord if something is right for us.  Connect with Paul Saber:  Manna Development Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kevin Lavelle is the Co-Founder and CEO of Harbor. Kevin brings a wealth of experience from his role as the Founder and Chairman of Mizzen+ Main, having invented the world's first performance fabric dress shirt. With a successful growth round raised from L Catterton, partnerships with world-renowned athletes like Phil Mickelson and JJ Watt, and a background in omnichannel retail, Kevin is not only a dedicated entrepreneur but also a loving husband and father of two. Kevin joins me on the show to discuss his brand-new venture, Harbor.  Kevin shares his frustration with current baby monitoring technology and why he wanted to design a dedicated device without an internet connection that was completely failsafe in helping parents keep an eye on their baby. He talks about how the Harbor smart baby monitor allows parents to check on their children without disturbing their sleep and shares details of the personalized, supportive advice from experienced pediatric nurses that Harbor offers to help the whole family get more rest.  "We are democratizing access to sleep expertise”  - Kevin Lavelle “Keep showing up.” - Kevin Lavelle “We need to live our lives, and kids need to be able to learn and thrive.” - Kevin Lavelle This week on The Wow Factor: The lightbulb moment when a baby monitor app crashed, causing concern for Kevin’s son's safety. Why Kevin wanted to create a baby monitor with a direct connection to a tablet for reliable and secure monitoring. How Harbor allows people to directly connect with their baby, eliminating internet dependence and providing a dedicated device for monitoring. How the camera and tablet communicate directly without Wi-Fi or the internet, using a direct communication protocol. The importance of having a reliable monitoring system and why it makes parents' lives easier How Kevin and the Harbor co-founders and parents tested the device. How Harbor has helped change lives with its sleep expertise and coaching for parents. Kevin Lavelle’s Words of Wisdom: Just keep showing up and know that if it wasn’t the day you wanted, you get another day tomorrow. But at the same time, not every day is guaranteed, so value everything as you go through life. Connect with Kevin Lavelle: Harbor Baby Monitor Website  Kevin Lavelle on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Dallen Peterson is the Founder of Merry Maids and author of an amazing business book, titled “Rags, Riches & Real Success.” In his book, he shares his remarkable true story and success principles based on personal faith. He shares the story of the founding of Merry Maids, its phenomenal growth, and how it eventually became part of the ServiceMaster family. Dallen’s book also shares the seven principles for real success, all life truths that come from serving God. Dallen joins me on The Wow Factor podcast to share his thoughts on the importance of hard work, perseverance, and humility in achieving success. He highlights how his upbringing instilled a strong work ethic and a commitment to serving others, including providing shelter to those in need. Dallen discusses his professional milestones, including his experience of founding and growing Merry Maids on the principles of honoring God and pursuing excellence. “Our first corporate objective was to honor God in all we do” - Dallen Peterson “It was my dream to be in business” - Dallen Peterson  “It was God's timing and God's plan, and for that, I am forever grateful.” -  Dallen Peterson  This Week on The Wow Factor: Dallen reflects on his experience starting KAPS Foods, including the challenges they faced during that time, including high-interest rates and commodity prices, and how they overcame those challenges through prayer and perseverance How Dallen and his family grew Merry Maids by emphasizing faith and excellence. The importance of honoring God in the company's operations and pursuing excellence, and why that attracted franchisees How Dallen and Chuck Colson joined forces in prison ministry after meeting at a mayor's prayer breakfast in 1976 Dallen shares stories of some of the 100 prisons worldwide he has visited, including prisons in Bulgaria and Uganda, with poor living conditions The $25 million sale of Merry Maids and its impact on Dallen and his family’s lives The challenges of growing a business and the importance of connecting with franchisees How Dallen became involved in various ministry boards and corporate boards after "retiring" at 51 years old Stories of Dallen’s generosity and family ministry, including opening their home to homeless people  Dallen Peterson’s Words of Wisdom: I thank God every day. The first thing I do every morning is say, “Thank you, Jesus.” Connect with Dallen Peterson:  Rags, Riches, and Real Success by Dallen Peterson  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Porter graduated from Texas A&M in 1979 with a BBA in marketing. He joined The Association of Former Students as Field Director in 1981. Over the last 23 years as President and CEO, he has inspired innovation and led initiatives to achieve The Association’s vision to become the premier alumni organization. Porter serves on the board of Baylor Scott & White Hospital – College Station Region, and he and his wife, Lisa ’91, are Endowed Century Club donors to The Association of Former Students, Eppright Distinguished Donors, and members of the Texas A&M Legacy Society.  Porter shares insights on generosity, positivity, and living a great life today on The Wow Factor podcast. He discusses how he has felt the power of generosity in his life and career and why he thinks there is a link between giving and happiness. In our conversation, Porter discusses the development of Texas A&M University's core values and the importance of these values for Aggies, past and present, and their families. Porter also digs into leadership qualities and why you gain so much insight into character when you look at their actions rather than words.  “We developed a sense of humility and appreciation for the opportunities that students are given here.”  - Porter Garner “I see young people aligning with our core values.” - Porter Garner  “When vision and philanthropy come together, it inspires future generations of Aggies to indeed do what they've done.” -  Porter Garner  This Week on The Wow Factor: How Porter got his role at The Association of Former Students at Texas A&M University Porter reflects on his 42-year association with Texas A&M, including the unique aspects of the school's history and culture The history of the Association of Former Students at Texas A&M University The association's inclusive approach today, 23 years after the launch of the Aggie Network, that allows for the recognition of non-graduates and graduates alike Why Aggies value humility, selfless service, and camaraderie, with a strong sense of tradition and reputation Porter discusses the development of Texas A&M University's core values and the importance of these values for Aggies, including the comfort they provide to parents and the sense of belonging they foster among students The importance of integrity and ethical leadership, and inspiring others as a leader The importance of Aggie Park, built exclusively by private philanthropy, as a place where legacy is alive and future generations of Aggies can have the same experiences as past students Why it’s so vital to give with a cheerful attitude Porter’s strong belief in treating everyone with respect and kindness, regardless of their position or role Porter Garner’s Words of Wisdom: You learn a lot about people when you watch how they treat other people —it’s perhaps the greatest insight to character that there is. You can learn a lot about somebody going out to dinner with them, walking down the street with them, attending an event with them, and just watching how they treat people.  Connect with Porter Garner:  Porter Garner on The Association's website Porter Garner on Facebook Porter Garner on LinkedIn Connect with The Association of Former Students: The Association of Former Students on X The Association of Former Students on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Flip is the Chairman and Founder of Flippen Group, one of North America's fastest-growing educator training, corporate talent, and team development companies. Flippen associates give themselves relentlessly each day to “Building relationships and processes that bring out the best in people.” Flip and his wife Susan, CEO, were named Ernst & Young Entrepreneurs of the Year in 2011, the only couple ever to receive this prestigious award. Founded in 1990, Flippen Group was chosen by Texas Monthly magazine as #2 in the listing of Best Companies to Work For in Texas. The company’s breakthrough educational curricula and processes are used in thousands of schools nationwide, and their business division works with multinational and global companies worldwide, enhancing performance and outcomes. He is the best-selling author of The Flip Side: Break Free of the Behaviors That Hold You Back and Your Third Story: Author the Life You Were Meant to Live. Flip reflects on positive influences and mentors in his life, including his Scoutmaster and baseball coach, who helped instill values of hard work and integrity. He shares more about the challenges faced by at-risk youth and the importance of loving and supporting them to overcome their struggles, and discusses the 16 years he spent as a psychotherapist and how he has supported hundreds of boys over the years. Flip also discusses the importance of understanding one's constraints and how it will help you achieve success.  “Anybody who does anything with their life can show you people who wrote on their soul” - Flip Flippen “I always want everybody to be better!” - Flip Flippen  “Your heart is the most powerful thing you could ever give anybody, so give it freely.” -  Flip Flippen  This Week on The Wow Factor: Flip shares more about his life growing up in Texas and some of the amazing mentors he had The power of words, as told in many old proverbs, can stick with a person, potentially causing harm if they are negative or hurtful Why constraints hinder performance and how to create significant improvement The importance of changing behaviors to achieve personal growth and reach one's potential. How leaders can show their team members they care and respect them and why it’s so important The value of extending kindness and care beyond the workplace, even if it's not directly related to the company's core business When teachers capture children's hearts, their minds will follow  Some of the challenges faced by educators in today's society, including the impact of social and political issues on their work How we can understand the neuroscience behind building relationships with students and why it creates a comfortable and secure environment for learning How The Flippen Group trains teachers on how to build meaningful relationships with their students, with a focus on creating a supportive and inclusive classroom environment Flip Flippen’s Words of Wisdom: I wish that leaders would let their team know who they are, that they care for them, respect them, and love them if they can. Your heart is the most powerful thing you could ever give anybody, so give it freely and love more.  Connect with Flip Flippen:  Flip Flippen Website  Flip Flippen on LinkedIn  The Flip Side: Break Free of the Behaviors That Hold You Back by Flip Flippen  Your Third Story: Author the Life You Were Meant to Live by Flip Flippen and Dr. Chris J. White Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

David  Olaricksiri founded Royal Kingdom Industry in 1990 with the vision of exporting Thai goods throughout the world. The business supplies and exports high-quality coolers all over the world.  David joins me on the show to share the reason behind the name of his company and why he chose it to honor the Kingdom of Heaven. He credits God with leading him to start a business and his continued gratitude for God’s daily guidance and shares his personal experience of facing giants in business with God's grace, and how his faith has sustained and supported him throughout his life. David also shares more about specific changes he made in his business after listening to God’s advice and how they have made his company more successful.  “God has a purpose in every human life.” - David Olaricksiri  “I believe in excellency.” - David Olaricksiri  “Don't wait to give when you are rich; you can learn to give, even when you have little.”  -  David Olaricksiri  This Week on The Wow Factor: David shares his spiritual journey, emphasizing the importance of seeking God's purpose and guidance in his life The reason why David refuses to use recycled materials from Thailand in his plastic products to ensure safety and quality How David drew on God’s wisdom to save freight costs during export What happened when David discovered a monopoly in the Thai battery market, and why he felt called to start a new business How David turned his business around by following the Lord's advice to change the color of his product The importance of listening and trusting God's unique answers to prayer David’s inspiration and role models throughout his career David Olaricksiri’s Words of Wisdom: Go beyond yourself. Don't wait to give when you are rich; you can learn to give, even when you have little. When you do that, the Lord will give you even more.  Connect with David Olaricksiri:  Cooper Thai Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Adam is an accomplished comedian, speaker, and entertainer with a passion for making people laugh and bringing joy to audiences worldwide. With over 30 years of experience, Adam has performed for thousands of corporate clients, including Fortune 500 companies, non-profits, and more. In 2021, he received the “Best of Los Angeles Award” as the #1 Event Master of Ceremonies. He has appeared on over 100 radio and TV shows, including CNN, Fox News, Entertainment Tonight, and NBC Nightly News. Adam has also been featured in national magazines and newspapers, including USA Today, FORTUNE, and The New York Times. Adam joins me on the show to share his journey from a suburb in Southern California to auditioning as a junior member at the world-famous Magic Castle in Hollywood, where he discovered his passion for combining magic and laughter. We discuss why comedy is inherently shocking, but why clean comedy is the new shocking thing, because comedians have to read the audience moment by moment and be on their toes. Adam also shares more about how he incorporates humor into events to engage and impact his audience.  “We serve our audiences better when we tap into the power of silence.” - Adam Christing “Treat clients as under your protection. Delight them, and they'll keep coming back.” - Adam Christing “Some of the brightest comedians are also some of the deepest thinkers. They don’t just reflect on what's going to make someone laugh, but what's going to take them on a journey through story.”  -  Adam Christing This Week on The Wow Factor: Adam emphasizes the importance of finding your unique sense of humor and style rather than simply relying on jokes or impressions Why Adam loves calling people onto stage, creating the potential for unexpected interactions in live events The importance of knowing the audience to create moments of comedy and why observational humor works so well Adam shares how he used humor as a tool for effective communication in his work as a youth pastor Why comedy is inherently shocking, but working clean is the new shocking thing! Why clean comedians have to read the audience moment by moment and be on their toes Adam talks about the importance of listening in comedy, citing an example of a difficult situation where he had to adjust his approach due to a tragic event The power of silence when connecting with your audience via humor How to use humor to build trust and community, then to highlight the organization's impact Why Adam prioritizes storytelling and emotional resonance in his comedy, reflecting on the importance of handling heavy topics with care and sensitivity How to manage events, keep things on track, and handle difficult situations with grace and professionalism The importance of considering the audience's perspective and providing value to them, whether on stage or in other aspects of life Why failing to provide a clear direction or purpose can lead to a lack of engagement and interest from the audience Why Adam shares personal stories and vulnerabilities to connect with the audience, revealing the power of intimacy in communication Adam Christing’s Words of Wisdom: The word client originally goes back to a Latin root, and it means to come under the protection of another. So when I have a client I think of it as an opportunity to delight. I want to make them look good and I want to help them get the results that they want. When you start treating customers, vendors, and employees like clients under your care, lots of great things will happen. Connect with Adam Christing:  Adam Christing's Website  Clean Comedians Website Adam Christing on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Carolyn Sakstrup is Executive Vice President and Chief Growth & Generosity Officer of Thrivent, a Fortune 500 diversified financial services organization. Carolyn is responsible for building the organization’s brand, delivering an exceptional, integrated client experience, and enhancing generosity offerings. She previously was Target’s Senior Vice President of Insights, Strategy, and Innovation, and prior to her 12 years at Target, Carolyn spent seven years at McKinsey & Company as a strategy consultant focused on marketing and organizational strategy for clients. Carolyn serves as Chair for the Board of the YMCA of the North in Minnesota, where she lives with her husband, Kai, and their sons.  I’m with Carolyn today to dig into what her role as Chief Growth & Generosity Officer involves and how Thrivent promotes the ‘Live Generously’ message across the globe. She shares how they support their clients to be philanthropists and donate their time to great causes in their communities through their Thrivent Action Teams. Carolyn also shares why leaders need to first get clarity on their situation, then be courageous enough to step into a space, and then bring people along with them.  “Our clients are so wired to serve, are plugged in within their communities, and have causes that they care about deeply.” - Carolyn Sakstrup “Generosity should be democratized.” - Carolyn Sakstrup “Being courageous, step into a space where you don't know the answers, and bring people along.”  -  Carolyn Sakstrup This Week on The Wow Factor: Carolyn’s introduction to the world of leadership as a young girl How her leadership training started with the YMCA and continued to Harvard Business School Carolyn’s experience at Target and why it was such an incredible place of learning for her as a leader and to learn what it means for an organization to truly center on those they serve Why she made the move to Thrivent after 12 years at Target What it means to be a purpose-based company and how Thrivent differs from other companies in its focus on both financial and generosity goals How Thrivent recognizes clients' desire to serve and how they utilize Thrivent Action Teams to enable clients to serve their communities more easily Why generosity is not limited to those with wealth, and how anyone can live a life of service and find joy in giving, regardless of their financial situation The benefits of donor-advised funds, including no minimum balance requirement and tax advantages for growth How the ‘Live Generously’ statement printed on 13 million t-shirts sparks conversations and inspires even more people to serve Carolyn Sakstrup’s Words of Wisdom: As a leader, you have to step into the opportunity and the moment,  and be comfortable creating a plan, even if it’s not perfect.  Connect with Carolyn Sakstrup:  Carolyn Sakstrup on LinkedIn  Connect with Thrivent: Thrivent Website Thrivent on LinkedIn Thrivent on Instagram Thrivent on FaceBook Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Brent has held many roles with Nussbaum, a seventy-eight-year-old family-owned and operated company founded by his father in 1945. Under Brent’s leadership, Nussbaum has enjoyed record growth and has been recognized with multiple accolades within the transportation industry for its innovative spirit and commitment to integrity. From designing solutions for customers to developing and implementing groundbreaking equipment modifications for fuel efficiency, Nussbaum lives its motto of “Setting New Ideas in Motion.” Also recognized is Nussbaum’s driver retention rate which far exceeds industry benchmarks, a true testament to the company's culture.  Brent is on the podcast today to talk to us about why Nussbaum Transportation prioritizes generous giving and biblical stewardship and finds joy in giving and focusing on others rather than themselves. He shares the story of going in and out and back into a family business and how God guided his family through those big life decisions. We also dig into the importance of hiring for long-term success and a positive work environment. We discuss why prioritizing character over paycheck leads to better financial stability and a sense of purpose in work.  “Persevere through the difficult times.” - Brent Nussbaum “Your employees are your greatest asset. They also belong to God, so take care of them and nurture them, love on them and their families, and grow them.” - Brent Nussbaum “I get up every morning, and I invite God into my day.” -  Brent Nussbaum This Week on The Wow Factor: How Brent began his career in Operations after having his Class D truck driving license revoked  The sad death of Brent’s father when he was 23 and how that led to a decision to give his life to Christ Brent describes his experience with a unionized family business, mentioning the challenges of being tied to a union and the desire to escape and start his own business  Brent describes a moment of spiritual awakening where God shared the message that he needed to go back to school and how this lead to a personal transformation and a new path forward What happened when Brent found he was working for a company that was unethical and was asking him to do things that went against his moral beliefs How Brent jumped back into the family business and the direction in which God guided him to go Why Nussbaum Transportation made the decision to install full wrap graphics on the sides of trailers with messaging as to what God holds as important How John Beckett's book "Loving Monday" inspired Brent to make Nussbaum a ministry The emotional decision to sell the company to employees through an ESOP and how it felt to let go of a family legacy after 73 years How Brent invites God into his life every day and is guided through that day, no matter what comes Brent Nussbaum’s Words of Wisdom: Our lives and possessions are not our own; they’re God’s. Ultimately, if we surrender what we think is ours and watch how He works, we will receive a huge blessing.  Connect with Brent Nussbaum:  Nussbaum Transportation Brent Nussbaum on LinkedIn Connect with Nussbaum Transportation: Nussbaum Transportation on Facebook Nussbaum Transportation on LinkedIn Nussbaum Transportation on YouTube Nussbaum Transportation on Instagram Nussbaum Transportation on X/Twitter Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Hanna Skandera joined the Daniels Fund as a Board member in 2019 and was subsequently selected as president and CEO in 2020 due to her proven track record of transformative leadership and impact in both public and private sector organizations. Hanna is nationally recognized for her expertise in education, with significant improvements in student achievement during her leadership in New Mexico, where she served as secretary of education under Governor Susana Martinez. Hanna has founded multiple education initiatives and leadership programs and has been a visiting professor of Education Policy and Impact at the Pepperdine School of Public Policy, Distinguished Teaching Fellow at Harvard Kennedy School, and a research fellow with the Hoover Institution at Stanford University. Additionally, Hanna currently serves on the boards of Academic Partnerships, Daniels Fund, Denver Metro Chamber of Commerce, MGT, Newsela, and Philanthropy Roundtable. I’m so excited to have Hanna join me on The Wow Factor this week, sharing her journey from secretary of education in New Mexico to President and CEO at The Daniels Fund. She encourages being bold and inspiring generational impact. We discuss why transparency inspires others to be transparent and how Bill Daniels' approach to relationships was rooted in his understanding of the value of sharing oneself to help others. She shares the eight key giving areas of The Daniels Fund and gives an insight into the stories behind them. Hanna also digs into the value of personal relationships, how mentors have helped her move forward in life, and how working with the people around you can help you change and shape the world for generations. “Everyone is made with a purpose and has the opportunity to give back.” - Hanna Skandera “When you believe that things are not possible, you'll deliver on that belief. When you believe that they are, you will deliver on that.” - Hanna Skandera “You are sowing seeds that can last not just for your life, but for lifetimes to come.” -  Hanna Skandera This Week on The Wow Factor: How Hanna’s involvement in running a nonprofit in her senior year at school shifted her career trajectory from business to full-time nonprofit work Why mentors are so valuable and how her mentor has provided wise advice and guidance throughout her career Hanna’s experience of the mentorship program at  Stanford University, some of the inspirational leaders she met, and how it led to an invitation to join California Governor Schwarzenegger’s administration Why Hanna was so honored to join Governor Martinez as her secretary for education, helping to improve education in the state The importance of changing beliefs and mindsets to achieve success, particularly for marginalized communities Why we need leaders to challenge existing thought patterns and inspire others to believe in the possibility of change Hanna shares her journey with the Daniels Fund, a private charitable foundation dedicated to making life better through its grants program, scholarship program, and ethics initiative.  How Bill Daniels' legacy lives on through his commitment to giving back to communities and individuals, inspiring others to do the same.  Hanna Skandera’s Words of Wisdom: Be bold and courageous. You only live once, but live like it lasts for generations to come.  Connect with Hanna Skandera:  Hanna Skandera on LinkedIn Daniels Fund Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Will Guidara is the founder of Thank You, a hospitality company that helps leaders across industries transform their approach to customer service. He is also the former co-owner of Eleven Madison Park. In his book Unreasonable Hospitality, he shares many of the lessons about service and leadership he learned throughout his career in restaurants and makes the case that any business can choose to be in the hospitality industry by taking ordinary transactions and turning them into memorable experiences. He is also the co-founder of the Welcome Conference, an annual conference that brings together the best minds in the world of hospitality. A graduate of Cornell University, he has co-authored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is a recipient of WSJ Magazine’s Innovator Award. Will Guidara is with us today to reflect on his experience in the restaurant industry and how it has impacted his approach to business, prioritizing human connection and caring for people. He believes that the hospitality industry has valuable lessons to offer, particularly in that it encourages others to choose to concentrate on the people around them. Will also comments on how society's views on leadership have changed over the years and why we need to prioritize connection over perfection “We can inspire people to be better versions of themselves through our attention to detail or our creativity.” - Will Guidara “It's crucial to name for yourself why your work matters.” - Will Guidara “Find one size fits one gestures.” -  Will Guidara This Week on The Wow Factor: Will’s experience of growing up in Sleepy Hollow, New York, and what he learned from his mentor and best friend, his father Will discusses his experience of spending time with famous chef Daniel Boulud, including his generosity to him and his father The role of Will’s mother in his upbringing and how she inspired him even after his death  Will’s career history in restaurants, including at Tribeca Grill and Spago, and why he credits Danny Meyer as a major influence Why Will left his role with Danny to learn about the inner workings of a corporate restaurant company The gelato spoon that illustrates Will’s Rule of 95/5   Why unreasonable hospitality means going above and beyond for guests Moments of Improvisational hospitality, including buying sleds for kids from Spain who had never seen snow The importance of making guests feel seen and valued through personalized gestures rather than relying on generic or contrived acts of hospitality Why Will employs a Dreamweaver on his team at the restaurant and what the job role entails Will Guidara’s Words of Wisdom: A leader needs to be a host. They need to pursue with creativity and intention, a genuine sense of connection amongst the people that work with them. Because if we don't feel like we are in a community with our colleagues, we'll never do anything.  Connect with Will Guidara:  Will Guidara on LinkedIn  Unreasonable Hospitality  Will Guidara on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Will Guidara is the founder of Thank You, a hospitality company that helps leaders across industries transform their approach to customer service. He is also the former co-owner of Eleven Madison Park. In his book Unreasonable Hospitality, he shares many of the lessons about service and leadership he learned throughout his career in restaurants and makes the case that any business can choose to be in the hospitality industry by taking ordinary transactions and turning them into memorable experiences. He is also the co-founder of the Welcome Conference, an annual conference that brings together the best minds in the world of hospitality. A graduate of Cornell University, he has co-authored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is a recipient of WSJ Magazine’s Innovator Award.  Will Guidara is with us today to reflect on his experience in the restaurant industry and how it has impacted his approach to business, prioritizing human connection and caring for people. He believes that the hospitality industry has valuable lessons to offer, particularly in that it encourages others to choose to concentrate on the people around them. Will also comments on how society's views on leadership have changed over the years and why we need to prioritize connection over perfection   “We can inspire people to be better versions of themselves through our attention to detail or our creativity.” - Will Guidara   “It's crucial to name for yourself why your work matters.” - Will Guidara   “Find one size fits one gestures.” -  Will Guidara  This Week on The Wow Factor:   Will’s experience of growing up in Sleepy Hollow, New York, and what he learned from his mentor and best friend, his father  Will discusses his experience of spending time with famous chef Daniel Boulud, including his generosity to him and his father  The role of Will’s mother in his upbringing and how she inspired him even after his death   Will’s career history in restaurants, including at Tribeca Grill and Spago, and why he credits Danny Meyer as a major influence  Why Will left his role with Danny to learn about the inner workings of a corporate restaurant company  The gelato spoon that illustrates Will’s Rule of 95/5    Why unreasonable hospitality means going above and beyond for guests  Moments of Improvisational hospitality, including buying sleds for kids from Spain who had never seen snow  The importance of making guests feel seen and valued through personalized gestures rather than relying on generic or contrived acts of hospitality  Why Will employs a Dreamweaver on his team at the restaurant and what the job role entails  Will Guidara’s Words of Wisdom: A leader needs to be a host. They need to pursue with creativity and intention, a genuine sense of connection amongst the people that work with them. Because if we don't feel like we are in a community with our colleagues, we'll never do anything.    Connect with Will Guidara:   Will Guidara on LinkedIn   Unreasonable Hospitality   Will Guidara on Instagram   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

General Krulak is a former commandant of the U.S. Marines Corps and a deputy director of the White House Military Office, and he has served by presidential appointment as chairman of the U.S. Naval Academy Board of Visitors, overseeing the board responsible for the policies of the U.S. Naval Academy. Following his retirement from military service, General Krulak was made chairman and CEO of MBNA Europe Bank in England, where he oversaw the financial turnaround for the credit card provider. He subsequently joined MBNA America Bank as vice chairman and chief administrative officer, where he was responsible for corporate and personnel development and education. General Krulak served as president of Birmingham-Southern College and continues to be passionate about supporting the development of young people.   General Krulak joins me today to share the experience he gained while working with Presidents Regan and Bush as part of the White House Military Office staff and how his role was pivotal in providing military support. He discusses his move into leading private companies and why it was important to him to be authentic and honest to get the best out of his staff and himself in this new industry. General Krulak also shares the motivation behind his charitable work with the US Israel Education Association and the future objectives of the program. “Where principle is involved, be deaf to expediency.” - General Krulak This week on The Wow Factor: The advantages of growing up a military junior Why he decided to join the Marine Corps His journey through training school to become an Infantry Officer and subsequently go to Vietnam The emotional impact of being in the Marine Corps on his wife and family How he progressed through the ranks in his career The difference between the public and classified areas of his work at the White House The personal importance of embracing Christianity to General Krulak His pride in being selected as the Marine Corps Commandant The Importance of prayer in significant moments The Influence of his father and other mentors such as President Regan Why he is passionate about moving forward and helping young people How he continued to grow as a leader Why he doesn't dwell on regrets General Krulak’s Words of Wisdom: If you want to be successful in life, be a man or a woman of character, have moral courage, do the right thing, have integrity.  Connect with General Krulak: Hope for the Warriors website US Israel Education Association website Human Rights First website   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter  

Dr. Emerson Eggerichs is an internationally known public speaker on marriage, parenting, and communication. Based on over three decades of counseling and scientific and biblical research, Dr. Eggerichs developed the Love and Respect Marriage Conference, which he presents to live audiences around the country. Emerson has authored several books, including Love and Respect in the Family, Mother & Son: The Respect Effect, and the New York Times bestseller Love and Respect. Emerson is also the Founder and President of Love and Respect Ministries. I welcome Emerson to the Wow Factor today to discuss how God directs our steps and frees us to use our free will to direct our own lives. He believes that the Bible prompts people to recognize the answers to the big questions in life by understanding the four wills of God, which he calls the B.A.G.S, (Believe in Jesus, Abstain from sexual immorality, Give thanks always, Submit to the Lord). Emerson also shares how he realized that men and women communicate differently and why he was prompted to set up the Love and Respect conferences. “It doesn’t hurt to ask God to bring about a coincidence every once in a while, and see what might happen.” - Emerson Eggerichs “The two key ingredients for a successful marriage are love and respect.” - Emerson Eggerichs “I just want to see the hand of God in my life; I really don’t care what’s in it.” - Emerson Eggerichs    This Week on The Wow Factor:  How the challenges in Emerson’s family situation prompted him to know Christ and lead his family to Christ What Emerson learned about leadership in the early years of being a senior pastor Why Emerson made the decision not to write any books until he was 50 Why Emerson was inspired to develop some way to help people experience, love, and respect Emerson describes the four wills of God and shares why they remain central to almost every part of life What the ‘crazy cycle’ is and how it can damage a marriage The importance of being honest with yourself about where you can do better in your life How the Bible gives us constant reminders of the critical factors in life Emerson’s thoughts on the state of marriage in the US today Dr. Emerson Eggerichs’ Words of Wisdom: God is using you to lead, that doesn’t necessarily mean you’ll be rich, but the most successful people in life are those that have loved God and loved others. Connect with Dr. Emerson Eggerichs: Love and Respect Website Love and Respect Podcast   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Jonathan T.M. Reckford is CEO of Habitat for Humanity International, a global ecumenical housing organization that has helped more than 59 million people construct, rehabilitate, or preserve their homes. He earned his Master of Business Administration degree from the Stanford University Graduate School of Business before spending the first part of his career in the for-profit sector, including executive and managerial positions at Marriott, The Walt Disney Co., and Best Buy. While serving as executive pastor at Christ Presbyterian Church near Minneapolis, Minnesota, he was recruited for the CEO position at Habitat. Named the most influential nonprofit leader in America in 2017 by The NonProfit Times, Jonathan is the author of Our Better Angels: Seven Simple Virtues That Will Change Your Life and the World. I’m excited to have Jonathan on the show today to share more about the mission and vision of Habit for Humanity. He digs deep into how the program works with families, local communities, and volunteers from around the world to ensure people can live in affordable and safe homes. Jonathan shares the journey he took personally and professionally before landing at Habitat for Humanity and discusses why, for him, the heart of leadership is servant leadership.  “This is the kind of thing God has been preparing me for my whole life.” - Jonathan T.M. Reckford “When we give and when we're generous, it's about transforming our own hearts, as well as making a difference in the lives of others.” - Jonathan T.M. Reckford “Working hard is a vehicle for relationship and community.” -  Jonathan T.M. Reckford This Week on The Wow Factor: Jonathan’s early life, his role models and mentors What Jonathan did to regain perspective on life when his first job didn’t work out as planned More about Jonathan’s roles at Disney, Marriot, and Best Buy The mission trip to India, where he was deeply impacted by global poverty issues Why Jonathan decided to become administrative pastor for his local church Why Jonathan is so inspired by President and Mrs Carter’s incredible faith-driven service ethic The work that Habitat for Humanity does in the community and how it’s evolved over the years How volunteers are integral to Habit for Humanity’s mission More about the Global Village program Jonathan walks us through the process of acquiring and building on land in cities in the US and shares the story of one of their past families The impact of rising house prices on workforce and lower-income families Jonathan T.M. Reckfords’ Words of Wisdom: The heart of leadership is really about servant leadership. I see that in two pieces: first is paying attention to the inner life before you can focus on the outer life, and second is finding the mission that matters. Connect with Jonathan T.M. Reckford:  Habitat for Humanity Website  Jonathan T.M. Reckford on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Dr. Henry Cloud is an acclaimed leadership expert, clinical psychologist, and New York Times bestselling author. His 45 books, including the iconic Boundaries, have sold nearly 20 million copies worldwide. He has an extensive executive coaching background and experience as a leadership consultant, devoting the majority of his time to working with CEOs, leadership teams, and executives to improve performance, leadership skills, and culture.   This week on The Wow Factor, we’re excited to welcome back Dr. Cloud to share his thoughts on questions that help people move past the superficial and really forge a connection. He discusses how focusing on gratitude can help manage anxiety and shares an example of a client who practiced gratitude in challenging professional circumstances and how it helped his mental health. Dr. Cloud also shares his insights on why leaders should be doing everything they can to learn and grow.    “Gratitude is a very, very profound psychological construct.” - Dr. Henry Cloud   “It's an act of generosity to look at the bigger picture.” - Dr. Henry Cloud   “Empathy is the ability to get into another person's reality.” -  Dr. Henry Cloud   This Week on The Wow Factor:  What the word gratitude means to Henry  Why gratitude is a profound psychological construct that's linked to humility and relational health  Why receiving is difficult for many people due to shame and a tendency to shield oneself, and the reason it's important to be able to receive gracefully  The importance of being a cheerful giver rather than giving out of a sense of duty  Why giving feels so good and creates that warm dopamine release inside you  The relationship between gratitude and anxiety and how practicing gratitude can help reduce anxiety by affecting brain chemistry  How generosity helps in creating a positive and abundant universe.  Why empathy is a requirement for brain development and how it can help you feel safe and trust someone  Why you should prioritize solving problems early on to prevent them from becoming patterns that damage relationships  Why, even when we don't have a lot, we've got to give, or we're never going to start giving  Dr. Henry Cloud’s Words of Wisdom:  There's an old saying that gets thrown around many leadership circles: "When a leader gets better, everybody wins.” So, I would encourage you to get out of your circle and get into other industries and see how other people do things, not just on the business side but also in terms of your soft skills. Do everything you can do to grow.  Connect with Dr. Henry Cloud:   Dr. Henry Cloud's Website   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

Dr. Henry Cloud is an acclaimed leadership expert, clinical psychologist, and New York Times bestselling author. His 45 books, including the iconic Boundaries, have sold nearly 20 million copies worldwide. He has an extensive executive coaching background and experience as a leadership consultant, devoting the majority of his time to working with CEOs, leadership teams, and executives to improve performance, leadership skills, and culture. This week on The Wow Factor, we’re excited to welcome Dr. Cloud to share his thoughts on questions that help people move past the superficial and really forge a connection. He discusses how focusing on gratitude can help manage anxiety and shares an example of a client who practiced gratitude in challenging professional circumstances and how it helped his mental health. Dr. Cloud also shares his insights on why leaders should be doing everything they can to learn and grow.  “Gratitude is a very, very profound psychological construct.” - Dr. Henry Cloud “It's an act of generosity to look at the bigger picture.” - Dr. Henry Cloud “Empathy is the ability to get into another person's reality.” -  Dr. Henry Cloud This Week on The Wow Factor: What the word gratitude means to Henry Why gratitude is a profound psychological construct that's linked to humility and relational health Why receiving is difficult for many people due to shame and a tendency to shield oneself, and the reason it's important to be able to receive gracefully The importance of being a cheerful giver rather than giving out of a sense of duty Why giving feels so good and creates that warm dopamine release inside you The relationship between gratitude and anxiety and how practicing gratitude can help reduce anxiety by affecting brain chemistry How generosity helps in creating a positive and abundant universe. Why empathy is a requirement for brain development and how it can help you feel safe and trust someone Why you should prioritize solving problems early on to prevent them from becoming patterns that damage relationships Why, even when we don't have a lot, we've got to give, or we're never going to start giving Dr. Henry Cloud’s Words of Wisdom: There's an old saying that gets thrown around many leadership circles: "When a leader gets better, everybody wins.” So, I would encourage you to get out of your circle and get into other industries and see how other people do things, not just on the business side but also in terms of your soft skills. Do everything you can do to grow. Connect with Dr. Henry Cloud:  Dr. Henry Cloud's Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Bob Woodson is Founder and President of the Woodson Center and 1776 Unites. He is an influential leader on issues of poverty alleviation and empowering disadvantaged communities to become agents of their own uplift. Woodson is a frequent advisor to local, state and federal government officials as well as business and philanthropic organizations. His social activism dates back to the 1960s, when as a young civil rights activist he developed and coordinated national and local community revitalization programs. During the 1970’s he directed the National Urban League’s Administration of Justice division. Later he served as a Resident Fellow at the American Enterprise Institute. Currently he is the Founder and President of The Woodson Center where he’s on a mission to help residents of low-income neighborhoods address the problems of their communities.  Bob joins me today to discuss his approach to dealing with race relations in America and what he believes is a huge problem; the disconnection between work and income, in underserved communities.  “People are inspired to change and improve and cooperate when you can show them examples of victories that are possible, not always reminding them of injuries to be avoided.” - Bob Woodson One of the most powerful metaphors about that makes a difference is that to some on the left, Hank Aaron was the strikeout king. But to some of us who look at the glass as being half full, he was the home run king. It depends upon what your perspective is. - Bob Woodson “You should always look for antibodies. Even in the worst communities, there are healthy elements that I call community antibodies. If you say that 70% of the people in that community are raising children that are dysfunctional, it means 30% or not. You can learn nothing from studying failure except how to create failure.” - Bob Woodson  This week on The Wow Factor: How Bob’s upbringing inspired him to work in Civil Rights The breakdown of the traditional American Family Why you can’t define Black America by slavery The importance of looking for the solution to every problem Why you can’t judge people by their past When you give freely, don’t give with the expectation that you will be thanked Why you must stay faithful to what you do and not be so attached to the outcome of what you’re doing Why America is a country of redemption Bob Woodsons Words of Wisdom: When you give freely, don’t give with the expectation that you’re going to be thanked. Give out of Godly responsibility, rather than compassion.  Connect with Bob Woodson: The Woodson Center Bob Woodson’s Twitter 1776 Unites Bob Woodson’s Books  Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter     

Today we honor the life of Tom Cole and his 37-year career in investment banking.  He ran the leveraged finance business at three different firms – Citibank, HSBC, and Deutsche Bank.  In this role he provided loan and bond financing to large corporations and financed leveraged buyouts for the world’s largest private equity firms.  Tom held a leadership role in the Manhattan chapter of New Canaan Society since its inception in 2008 through 2021, and served on the Board of Directors of the NCS national organization since 2012, including as Chairman from 2017-2019.  He held the role of Managing Partner of the advisory firm Narrowgate Partners.  In addition, Tom served as President and is a founding member of Faith in Financial Services in New York, and he was on the Board of the Center for Being Known, a nonprofit organization started by psychiatrist and author Curt Thompson.   Tom received his BS degree in Finance from Indiana University and his MBA from the University of Chicago.  He and his wife, Kim, lived in Naples, Florida, and they have three adult children Jenna, Tara, and Jonathon and four grandchildren. Tom recently completed a book for his family titled The Narrow Gate, which was published later last year. On this episode of The Wow Factor, we honor the life of Tom,  who shares his insights and wisdom on the importance of building deeper professional relationships. He discusses his book, The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life, based on his life’s journey and the lessons he learned along the way. Tom also shares more about his long career in finance and talks about how leaders can become more effective by listening to their employees and supporting them through difficult times.  “Chaos provides the opportunity for learning and growth.” - Tom Cole “When you get to the end of your life, the most important thing in your life is going to be the relationships that you've had and how you've impacted other people.” - Tom Cole “Your best life will not be by taking the easiest path... it's most fulfilling when you do the hard things to get to the best result..” -  Tom Cole This Week on The Wow Factor: Tom’s early life and when he began to focus his talents on finance and business Some of the ups and downs in Tom’s personal life and how that impacted him as a leader Tom shares why scripture and God's word steer his life Why it was so important to Tom to build genuine relationships in his professional life How Tom and his wife look at giving and how they moved from reactionary giving to building an intentional roadmap for their generosity Tom’s heart attacks and why they were the catalyst for writing his book as a way to share some of his life lessons What fulfillment means to Tom and why it’s essential to take a moment to take a deep breath and really define your purpose Why Tom became involved in New Canaan and how the organization serves men today Why being a good listener is the hallmark of a good leader Why building a  community is the key to intentional decision-making  Tom Cole: You need to understand your values, have a true north, and know in which direction you’re headed. So many people make decisions motivated by desire and emotion rather than knowledge, fact, and truth because they’re isolated rather than part of an engaged community.  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Former CEO of Express Oil Change & Tire Engineers and Executive Chairman of Mavis Tire Express Services, Ricky Brooks assumed the National Christian Foundation/Alabama leadership role on January 1, 2022. NCF Alabama is an affiliate office of the National Christian Foundation, the 6th largest foundation in the US, headquartered in Atlanta. Brooks assumed the role from former NCF Alabama President, Tom Bradford, who opened the Alabama affiliate in January 2008 with 12 families with donor-advised funds. NCF Alabama has grown to over 1200 families and is ranked by the Birmingham Business Journal as the largest Charitable Trust in Birmingham. Over the years, these families have granted their favorite charities over $465 million. Ricky shares his story of success in building a franchise as a young man and the toll it took on his personal life, leading him to sell the businesses and prioritize his faith. He shares the model he followed at Express Oil Change in recognizing and rewarding his employees so they could give great service and why that is a key component of his ‘Win-Win-Win System.’ Ricky also shares more about his role at the National Christian Foundation and why he decided to accept the post of President of the Alabama affliate.  “If the customer has a great experience, and the employee is compensated, recognized, and rewarded for executing well, then ownership has to have a win.” - Ricky Brooks “I’ve always been an entrepreneur.” - Ricky Brooks “Our focus was on freeing up assets to give.” -  Ricky Brooks This Week on The Wow Factor: Ricky’s early experience of leadership as a young man  Why he decided to go to Mississippi State University, and how he got the scholarship that supported him there The entrepreneurial spirit in Ricky and how it found an outlet when he opened a Sonic Drive-In The pathway to becoming the youngest franchisee and having the opportunity to open more stores Why Ricky decided to move on from Sonic and how becoming a Believer impacted that choice Why having a six-day-only work week helped Ricky recruit and retain better employees in Express Oil Change Some of the things Ricky did as a leader that helped propel significant business growth The importance of finding the right work/life balance Why Ricky was the type of entrepreneur who finds a successful model and executes it with excellence How Ricky’s ‘Win Win Win System’ works How being a member of the National Christian Foundation supported Ricky to be a generous giver Ricky Brooks’s Words of Wisdom: The great majority of your net worth is tied up in your business, and there are ways to unlock it that will allow you to give generously for Kingdom purposes. Connect with Ricky Brooks:  NFC Giving - Alabama  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Colonel Littleton (born December 15, 1943) is an American fashion designer and business proprietor, best known for his Col. Littleton brand of upscale leather goods, apparel, and specialty products − most handmade in his Lynnville, TN workshop by local craftsmen. His designs are sold through his Americana Collection catalog and in over 800 stores worldwide. Col. Littleton, The Great American Leather Company, was established in 1987 by Colonel. Colonel Littleton joins me on the show this week to share his philosophy on always going above and beyond in business. He describes why they’re committed to providing an extraordinary customer experience and how everyone in the company plays their part in making that happen, from constantly learning and innovating to checking the quality of every single product they send out. Colonel Littleton also shares more about why he’s in the ‘wanting business’ and why it’s so important to him to be able to offer customers the absolute best they can buy.  “I never wanted to do anything but the best.” - Colonel Littleton “We strive to do more than we get paid for.” - Colonel Littleton “There ain't no future in being ordinary.” -  Colonel Littleton This Week on The Wow Factor: How Colonel Littleton’s fascination with fashion began with 17 pairs of antique cufflinks Where his interest in creating heirlooms began How the Colonel increased his business by selling personalized engraved pocket knives to prestigious stores When Colonel Littleton moved away from buying in their goods to making their own  Where the name ‘Colonel’ came from, and why it stuck Why they only have one rule in the whole company, and what it is Colonel Littleton’s obsession with providing exemplary customer service The importance of good judgment and common sense How Colonel Littleton ensures that the customer always receives the perfect product and has an excellent experience Colonel Littleton’s Words of Wisdom: You have to help people help themselves and feel good by gaining self-worth. Stuff doesn't make you happier. It's how you conduct your life. It's how you treat other people. That’s what makes you happy. Connect with Colonel Littleton:  Col. Littleton Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

In this special episode of the WOW Factor, we’re joined by Drew Formsma. Drew is the Creative Director at I Like Giving. At 14, Drew co-authored "Every Generosity: Becoming a Generous Family in a Selfie World'' with Brad Formsma. Since then, Drew has traveled globally, teaching the 7 Ways of Living Generously, influencing diverse groups to embrace everyday generosity.  As the Creative Director at I Like Giving, Drew focuses on fostering generosity in businesses, families, and classrooms, by aligning his  passion for encouraging positive change through generosity. This episode of the Wow Factor Podcast delves into the profound impact of generosity in both personal and professional realms. With Drew Formsma's insightful stories and experiences, listeners are encouraged to embrace generosity not only as an act but as a fundamental part of their lives. The episode highlights the transformative power of giving and its ripple effect across communities and generations. “The thread that you see throughout all of these stories is consistency and also reliant not on your own doing, but trusting God throughout the process” - Drew Formsma “We created world class films. We had I Like Being 98. It's been viewed over 50 million times today. We had I Like Adoption, which has provided thousands of adoptions across the world have happened because of that video” - Drew “You can't give what you don't have yourself. Let's face it, there's no way in the world you can be generous if your heart is in a posture of comparison” - Drew This Week on The WOW Factor: Genesis of the Wow Factor Podcast: The journey began 220 episodes ago, fueled by a need for wisdom and generosity in the business world. Drew Formsma's Return: Discussing his experiences since his last appearance and the impact of the podcast. I Like Giving's Origin: How a bike story in 2010 sparked the movement of living generously. The Global Reach of the Wow Factor: Impacting listeners worldwide, including in the Philippines. Drew's Insights on Leadership and Trusting God: The importance of consistency and reliance on faith in business. Generosity and Society: How societal changes and challenges like the pandemic influenced their approach. The Role of Generosity in Personal Growth: Drew shares personal stories and insights on self-generosity and combating comparison. Generosity in the Digital Age: Addressing the challenges and opportunities for Gen Z in a technology-driven world. Generous Students Program: A discussion about instilling gratitude and positive peer pressure in education. Generous Kids Book Club: An initiative to instill values like compassion, empathy, and generosity in children. Future Plans for 2023 and 2024: Looking ahead to new initiatives and continuing to impact through generosity Connect With Drew Formsma: LinkedIn Email Connect With I Like Giving: Website Generous Kids Book Club Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

After a distinguished career at Food Materials Corporation, Joe Slawek saw an opportunity to develop a new kind of flavor company. He founded FONA International in 1987 on this desire to be both high-tech and high-touch. In 1999, Joe was inducted into the Entrepreneurship Hall of Fame in recognition of his established unique corporate culture and the dramatic year-over-year growth it was driving −five times the industry standard. In 2011, Joe was honored with the Ernst & Young Entrepreneur of The Year® award for Manufacturing in the Midwest. Joe is now the former CEO and Chairman of FONA’s Board of Directors and now leads focused efforts for the Slawek Family Business Office.  Joe is also a published author of “Success: 10 Best Practices for Business and Life” and “Life's 4th Quarter”. We’re delighted to have Joe on the podcast this week to discuss his career trajectory and where he got his entrepreneurial drive. He shares how FONA differentiated themselves from the bigger companies in their industry by providing great customer service and quick turnaround times. We also dig into the principles of culture and faithfulness in leadership and why he felt called to share his wisdom in his most recent book “Life's 4th Quarter”. “There's something pure about giving to somebody that you're never going to meet.” - Joe Slawek “Being generative means seeding for that next generation.” - Joe Slawek “I think I properly invested God's money in the way that He would want me to.” -  Joe Slawek This Week on The Wow Factor: Joe discusses his work ethic and how it was instilled in him from a young age, starting with part-time jobs and continuing through college When Joe figured out the purpose of work and why he loved that feeling of autonomy and independence so much The trajectory-changing, turning point in Joe’s life when his mother passed away suddenly in her early forties Why Joe was attracted to sales as a career and how he managed to get his foot in the door before he even left college How to handle the situation gracefully when you’re dealing with professional envy Why Joe decided to leave his job and take an 80% pay cut to start his own company  Some of the inspirational mentors Joe has had along his journey The importance of taking real steps to make a business idea happen rather than just talking about it Why they rebranded as FONA, and the company’s core values Joe shares more about the church service that led him to a deeper interest in the Bible and his faith How Joe came up with the idea of doubling the company’s growth every four years or the two-by-four principle Joe Slawek’s Words of Wisdom: Whoever sows generously will reap generously. Each of you should give what you've decided to give and in your heart to give, not reluctantly or under compulsion, for God loves a cheerful giver, and God can bless you abundantly so that in all things at all times, having all that you need, you will abound in every good work.  Connect with Joe Slawek:  Joseph James Slawek on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

June Hunt, M.A., is an author, singer, speaker, and founder of Hope for the Heart, a worldwide biblical counseling ministry. Her life work has yielded landmark contributions in the field of Christian counseling.  Hope for the Heart, which she founded in 1986, offers biblical hope and practical help – through biblical counsel, coaching, and context for contemporary concerns. Her 100 Keys for Living is the foundation for the ministry’s award‑winning radio program.  It features real stories of people discovering real answers to some of life’s toughest challenges.  [Hope In the Night is a live one-hour call-in counseling program that helps people untie their tangled problems.]  June has also written numerous books, including “Bonding with Your Child through Boundaries”, “Caring for a Loved One with Cancer”, “How to Forgive…When You Don’t Feel Like It”, and “Counseling Through Your Bible Handbook.”   June joins us on the podcast to share her journey to Christianity, how she coped with a very unorthodox upbringing, and why that prompted her to seek a genuine relationship with Jesus Christ.  She highlights the importance of educating parents and children on how to open the conversation around childhood sexual abuse and she gives people actionable tips on how to do that.  June also discusses Hope for the Heart’s Keys for Living and the details of the seven things you should never say to yourself and how here personal story impacts how she shares that message. “Christianity is not a religion. It's a relationship with God through Christ.” - June Hunt “We help people help people.” - June Hunt “Life is a series of changes, and life is a series of choices. You have no idea of what God is going to do.” - June Hunt This Week on The Wow Factor: June’s unconventional early life and how the situation affected her growing up June’s experience of doing a USO tour to Vietnam and singing for Billy Graham crusades Her experiences as the College and Career Director in a large church and how that led her to start thinking about creating Hope for the Heart June’s journey into TV and radio and why she was adamant that she was there to help people negotiate the difficult moments in their lives How she supports parents to start a conversation around preventing sexual abuse and consent with their children More about Hope for the Heart’s Keys for Living and how they can help people overcome personal challenges June’s advice for young people facing feelings of hopelessness The one incident that helped shape and direct June’s attitude to giving Advice for leaders on where to seek guidance when you’re unsure in which direction to turn June Hunt’s Words of Wisdom: As a leader, you need to realize that life is a journey of becoming wiser and wiser, and we should allow ourselves to be exposed to truth because, as  Jesus said,  the truth sets us free. Connect with June Hunt:  Hope For The Heart Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Clare Degraaf is an author and a Christian speaker. He wrote the book "The 10 Second Rule: Following Jesus Made Simple," which focuses on Christian teachings and encourages readers to make quick, faith-based decisions in their daily lives. Clare is also involved in Christian ministry and speaking engagements. His talks and writings emphasize practical Christianity and living out one's faith in everyday situations. I’m joined by Clare on The Wow Factor today to talk about his first entrepreneurial ventures and how an invention he patented turned his father’s business around. He describes how he felt when he was diagnosed with a potentially terminal illness as a young man and why it made him question his behavior as a ‘standard-issue Christian’. Clare also shares more about why he decided to write his book “The 10-Second Rule,” the intention behind it, and how the concepts in the book have helped him live more faithfully.   “For Christians, the need for certainty is often the enemy of obedience.” - Clare Degraaf “I knew a lot about God. I just wasn't living for God.” - Clare Degraaf “Leaders have to decide how much is enough.” -  Clare Degraaf This Week on The Wow Factor: Why Clare patented a tilt mechanism and how it became a huge seller The impact on Clare of running the family business at just 22 after his father died Clare’s serious diagnosis at the age of 31 with three young children and why it made him question his faith How he built a deeper relationship with Jesus by genuinely talking to Him and sharing his life What made Clare avoid embracing Christianity for so long Why Clare felt so depressed after selling his company despite making millions of dollars When and why Clare began to pour into the lives of other people The power of shared experiences and how they can change your perspective What Clare has learned about letting go of materialism through his mentoring  More about Clare’s book “The 10-Second Rule”, why he wrote it, and the concepts it covers The importance of empathy as a leader and asking "why" to understand the perspective of the others on your team Clare Degraaf’s Words of Wisdom: Christian leaders ought to have the kind of competence and character that people will follow them, even if they don't have to.  Connect with Clare Degraaf:  Clare DeGraaf's Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

John was the Founder and Chairman of the Board of SureTec, a top 20 surety company in the United States. He sold the company to Markel, but remained as CEO until the summer of 2020. John was on the board of the Surety & Fidelity Association of America (SFAA) and is the Past Chairman of the National Association of Independent Sureties (NAIS). After 40 years in the surety industry, John founded Adoption is an Option, a non-profit 501(c)3 organization which developed the I Am That Kid campaign and the Opt Institute focused on sharing the truth about adoption. I’m so excited to have John on the show with me this week to share why he decided to move from the corporate world into the non-profit world and why he focuses on allowing women to learn directly from those who have first hand knowledge of adoption. John shares more about the work of Adoption is an Option and how the I Am That Kid campaign connects people through sharing personal stories. I was also touched by John’s beautiful words about the family he grew up in, the wonderful loving home he grew up in, and the positive impact they have had on his whole life.  “Placing a child at birth for adoption has just become forgotten in our society.” - John Knox Jr. “When you've been in the business world, and you're going into the nonprofit world, you take a different approach.” - John Knox Jr. “When you're working for a power greater than yourself, life works so much better.” -  John Knox Jr. This Week on The Wow Factor: How John’s entrepreneurial spirit showed itself from a young age When John realized that he had an unhealthy relationship with alcohol and what he did about it John’s decision to step down from SureTec and start Adoption is an Option How John’s adoption story impacted his decision to form a non-profit Why the relationship John had with his parents had such an enormous positive impact on him The moment that John knew he had to step forward and support women who chose adoption John’s relationship with his birth mother and siblings Why John has nothing but love and respect for the birth parents who gave him up for adoption How the I Am That Kid campaign came about The types of people who are sharing their adoption stories on the  I Am That Kid website John’s involvement with the Free Wheelchair Mission John Knox Jr.’s Words of Wisdom: It's not all about you. When you're working for a power greater than yourself, life works so much better. Connect with John Knox Jr.:  John Knox on LinkedIn  I Am That Kid Website Adoption is an Option Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Laura Gardner serves as President and Chief Operating Officer for Joni and Friends, an international Christian nonprofit that serves those living with disabilities. She is responsible for the organization's strategy and execution of its Mission, Vision, and Goals. Prior to joining Joni and Friends in 2011, she was CEO and Founder of The Protocol Institute. After studying at The American School of Protocol and The Emily Post Institute, she recognized a unique opportunity to combine etiquette and technology to deliver world-class etiquette lessons online. Laura also serves as Chair for the Christian Leadership Alliance Board of Directors and has been a Credentialed Christian Nonprofit Leader since 2014. On The Wow Factor this week, I’m joined by Laura Gardner, who shares more about how she learned an appreciation of the power of generosity early in her life and how it can impact both the giver’s and the receiver’s lives. She shares what happened when Laura discovered that the Joni and Friends ministry was so close to her home and how she got connected to the organization. Laura also highlights some of the ways that Joni and Friends provide respite for families coping with disability, including their amazing family camp that not only offers a fun experience for children but allows parents the space to connect and rejuvenate their relationship.  “You have to be very intentional - simplify your life and enjoy that simplicity.” - Laura Gardner “We are all about trying to do everything we can to keep the family unit together.” - Laura Gardner “People who are generous have an outward-facing look on life.” -  Laura Gardner This Week on The Wow Factor: Laura’s wonderful upbringing first in the Philippines with her missionary parents, then in a small community in Florida Some of the moments when God showed up in Laura’s family’s life, and they were able to see God supply their need in His timing Why Laura pivoted from accounting to holding online etiquette classes first for small children, then for businesses Why widespread cellphone and social media use has impacted our manners How you can take the time to develop meaningful relationships What Laura loves most about her role at Joni and Friends and the person who led her to the opportunity Laura’s lessons from working with the generous people in her orbit  What happens to people’s mindset when they find out that it’s so joyful to be generous with their time, talent, and treasures Some of the ways that Joni and Friends supports families caring for children with additional needs, including family retreats Laura Gardner’s Words of Wisdom: Wake up every morning running into the arms of Jesus. As leaders, our days have highs and lows, and you don't know how much you're going to need Jesus until it happens. Then lead just like Jesus led, lead with humility with God-given confidence, invest in others, seek out the marginalized, and live a life just like Jesus.  Connect with Laura Gardner:  Laura Gardner on LinkedIn  Joni and Friends Website Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

John Stonestreet serves as president of the Colson Center for Christian Worldview. He’s a sought-after author and speaker in areas of faith and culture, theology, worldview, education, and apologetics. John is the daily voice of Breakpoint, the nationally syndicated commentary on the culture, founded by the late Chuck Colson. He is also the voice of The Point, a daily one-minute feature on worldview, apologetics, and cultural issues.  This week on the show, I’m honored to be joined by John to dive into a thought-provoking discussion about the intersection of faith, popular culture, and the power of transforming lives. John shares how he initially crossed paths with the visionary founder of Prison Fellowship, Chuck Colson, whose faith inspired John’s work today at the Colson Center, applying Christian principles to every facet of life. We also examine the four relationships that shape our understanding of identity, the importance of teaching children to look outward, not inward, and the troubling correlation between the growing mental health crisis among young people and the influence of social media. “Faith gives you a framework for understanding what's happening in the world.” - John Stonestreet “Parenting never happens in a vacuum. It happens in a cultural moment.” - John Stonestreet “A Christian worldview turns you outward and upward.” -  John Stonestreet This Week on The Wow Factor: How John initially connected with Prison Fellowship founder Chuck Colson, whose faith inspired him to see prisoners as valuable individuals John’s personal view of his faith as something that communicates the truth about our reality How Chuck's legacy led to bipartisan agreement on criminal justice reform as a way to address community breakdown and trust issues How the Colson Center continues Chuck’s work of applying Christian principles to all aspects of life, including government, culture, and personal transformation Why the Breakpoint podcasts are different from traditional Christian programming Why so many damaging ideas are rooted into culture right now The four relationships that impact our understanding of who we are  The importance of teaching children to look outward, not inward, to find their purpose Why there is a direct correlation between the growing mental health crisis among young people and social media John Stonestreet’s Words of Wisdom: Hope is out there; the universe has hope because Jesus Christ is risen from the dead. So have hope, not only in what you say but in how you live. Tell your kids that they're made in the image of God, and then order your homes so that they're turned outward and upward instead of inward. Connect with John Stonestreet:  Breakpoint Podcasts John Stonestreet - Breakpoint  Practical Guide to Culture: Helping the Next Generation Navigate Today’s World by John Stonestreet Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Lynn Friess is the wife of the late Foster Friess, a prominent American businessman and philanthropist. Together, the couple were instrumental in supporting numerous charitable initiatives, dedicating their resources and efforts to causes that resonate with their values. Lynn's commitment to philanthropy and her unwavering support for her husband's ventures have made her a respected figure in the world of charitable giving. On the Wow Factor this week, we’re talking to Lynn Friess about how her relationship with her late husband, Foster, laid the foundation for philanthropy that would impact countless lives. We explore how the couple’s unwavering faith became the driving force behind their charitable giving. Lynn reminisces about the unforgettable 70th birthday bash they threw, where guests were left in awe by the couple's idea to commemorate the occasion. We also dive into Lynn's inspiration behind founding the Active Women Engaging (AWE) group, a platform that motivates individuals to raise their voices.  “Giving the money away filled us with joy.” - Lynn Friess “It's a great feeling to be involved in organizations that really do make a difference” - Lynn Friess “Don't be afraid - you can do things.” -  Lynn Friess This Week on The Wow Factor: How Lynn and her late husband Foster's meeting was a "divine appointment," and how their relationship began How Lynn and Foster got into the investment business Their commitment to their faith and how that led them to philanthropy The amazing party that Lynn and Foster hosted for their 70th birthday and the phenomenal gift that they gave all of their guests Why Foster went back to investing during the COVID-19 pandemic, and how it led to the couple giving away $87 million to charity The value of work as a learning experience and why we shouldn’t deprive our children and grandchildren of that experience The number of people who have shared their love and appreciation of Foster’s charitable giving and generous spirit with Lynn since his passing What led Lynn to start the Active Women Engaging (AWE) group, and what they do to inspire people to speak up Some of the practical things that Lynn and Foster did to help the next generation learn about how to how to steward resources Lynn Friess’s Words of Wisdom: Don't be afraid - whether you make a small contribution or a large one, everything makes a difference.  Connect with Lynn Friess:  Foster’s Outriders on Instagram Foster’s Outriders on Facebook Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

In 1987, John O’Leary was a curious nine-year-old boy. Playing with fire and gasoline, John created a massive explosion in his home and was burned on 100% of his body. He was given a 1% chance to live. This epic story of survival was first showcased in his parents’ book, Overwhelming Odds, in 2006. It was this book that first invited John to embrace his miraculous recovery and share it with the world. John inspires nearly 75,000 people at 100+ events each year. John’s first book, ON FIRE: The 7 Choices to Ignite a Radically Inspired Life, was an instant #1 National Bestseller; his Live Inspired Podcast is a top 20 for business on iTunes & Inc. Magazine. His online community is 200,000 strong. John considers his greatest success to be his marriage to his wife, Beth, their four children, and his relationships with friends and family. I’m so honored to welcome John to the show to share his journey from near death to striving to multiply his talents and repay the generosity of others. He discusses his path to becoming a speaker and how saying yes to opportunities led to speaking in 50 states, dozens of countries, and at over 2,500 events. John also shares lessons from his own life to encourage leaders to be grounded and not worry too much about life's setbacks, as they will inevitably pass. “Generosity is not only about money. It's about time and attention.” - John O’Leary “Seeds are taking deeper root, the right next steps are happening, and God's Will be lived out.” - John O’Leary “The cool thing about generosity is it's never one plus one is two, it's a multiple.” -  John O’Leary This Week on The Wow Factor: The shocking fire that burned 100% of 9-year-old John’s body and his long process of recovery John’s memory of lying in a hospital bed wrapped in bandages and hearing the voice of his hero Jack Buck and how his daily visits inspired John in his recovery How Jack, by speaking life and challenge over John, helped support his wider family  How John managed to earn 60 signed baseballs and learn how to write again from his hospital bed The importance of being interruptible in life and making time for people who need us How John became a speaker, and he shares his experience of his first speaking engagement for an audience of three Girl Scouts John discusses the upcoming movie production for the film inspired by his story, with director Sean McNamara How John was able to finally help his parents in return when they suffered a second fire in their home John O’Leary’s Words of Wisdom: My reminder to you is that this too shall pass.  Almost everything on this side of eternity, the good and the bad, will eventually pass.   Connect with John O’Leary:  John’s Story   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Bob Jordan serves as President and Chief Executive Officer at Southwest Airlines. Bob is a 35-year Southwest veteran and began his career as a programmer in Information Technology. During his more than three decades at Southwest, the airline grew from a regional presence with around 7,000 people and 90 airplanes to a beloved national brand with more than 71,000 people and 126 million customers carried in 2022. Bob is a passionate advocate of "The Southwest Way," which refers to the company's core values and people-centric culture. Bob and his wife, Kelly, are members of the Texas A&M University Legacy Society and are active in charitable organizations, including Cross Timbers Community Church, Compassion International, SOS International, and the Metropolitan Opera. They have two grown children and two grandsons. On the show this week, I’m thrilled to welcome Bob Jordan of Southwest Airlines to talk about the warrior spirit, servant’s heart, and fun-loving philosophy. We learn about Bob’s educational journey and how he met Herb Kelleher,  co-founder of Southwest, while working at Hewlett Packard and took the leap to move to Southwest. Bob also highlights the impact of Southwest’s unique company culture, which is rooted in treating teammates like family. We also discuss the unique ways in how Southwest serves their customers and how this has had an impact on the success of the business. “Southwest is a cause, and I joined this wonderful company to further the cause.” - Bob Jordan “Do your values come to life in the hard decisions you make in the moment?” - Bob Jordan “It comes down to ‘do the right thing’.” -  Bob Jordan This Week on The Wow Factor: More about Herb Kelleher’s vision to liberate the American flying public by making air travel accessible and affordable How perseverance and warrior spirit overcame regulatory obstacles and lawsuits to launch Southwest Airlines Why Southwest Airlines is such a caring, family-oriented company  The value Southwest places on serving their customers and making them feel valued What kind of people they like to hire at Southwest, and how they make sure they recruit the right staff Why a commitment to doing the right thing is an absolute golden rule at Southwest How Southwest overcame the challenges of the COVID-19 pandemic  Why they chose the heart as the emblem of Southwest during their brand refresh What they did to make things right when they had to seriously disrupt their schedule and why Bob is so proud of how the staff and leaders handled it Bob Jordan’s Words of Wisdom: Work hard and be yourself because it's hard to be a leader when you're trying to model somebody else you think you need to be.  Leadership can be a challenge, so remember to take time for other things that are important to you. I'm a huge believer that you're a better leader if you're rounded.  Connect with Bob Jordan:  Southwest Airlines Newsroom Bob Jordan on LinkedIn     Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Tim Patton is the CEO of Patton Holdings, a prominent company based in Ann Arbor. Recognizing the inefficiencies of the commercial airline sector, Tim, with his three-decade-long experience in commercial flight travel, founded Flagship Private Air, a subsidiary of Patton Holdings. This private airline, operating from the Ann Arbor Municipal Airport, is a testament to Patton Holdings' innovative approach to addressing market gaps.  On the Wow Factor this week, Tim Patton joins us to share the horrific accident he was in as a young man that shaped the onward trajectory of his life. He describes how the traumatic brain injury and shocking bereavement impacted him and drove him to pursue professional success. We also dive into how Tim got his first job when he decided that entrepreneurship was for him and why it was so important to him to create a culture of giving in his companies.  “If you stick to it, you'll find your way.” - Tim Patton “When you start businesses, it takes three times as long as you think to be successful, and at least twice as much cash.” - Tim Patton “This is the greatest country in the world -  it’s the land of opportunity.” -  Tim Patton This Week on The Wow Factor: The traumatic accident that Tim suffered as a young man that still has an enormous impact on him today  How Tim got an internship at Vicks that changed his upward trajectory and how it helped him to secure post-university work in the healthcare niche The wonderful moral lesson that he was taught by a mentor in his first role at American Medical Supply Why Tim decided to pursue his entrepreneurial dreams and how he took that very first step How Tim funded his company and some of the key financial lessons he learned from big challenges in the early days The benefits of giving young people plenty of responsibility and why that can help a company move forward Why it’s important to recognize when it’s time to make changes in the business Some of the setbacks Tim has experienced in business and what he learned from them How Tim’s company ensures they live generously and impact their community Tim Patton’s Words of Wisdom: We need to instill the enthusiasm and confidence that the USA is the greatest country in the world. It’s the land of opportunity; if you put in the hard work, you’ll reap the rewards.  Connect with Tim Patton:  First Nation Group Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Garreth Wood is a Scottish philanthropist and advocate. He and his wife Nicola founded Kids Operating Room with the vision of ‘A world where every child has equal access to safe surgery.’ He believes that generosity requires tenacity; the ability to hang on when letting go appears most attractive. He is inspired by the tenacity of the surgical teams KidsOR supports worldwide. The grit, perseverance, and resilience they show every day, often in impossibly difficult working environments, is an inspiration to him. David Cunningham is passionate about achieving Universal Health Coverage. This includes ensuring every child has access to high-quality healthcare when they need it – no matter where they were born. A strong advocate of the Sustainable Development Goals, David is a global leader in developing charitable programs for children’s health. He has provided leadership to healthcare projects in the UK and across the world, impacting the lives of millions of children. David is a highly regarded charity regulation expert. He is a Board member of the UK Fundraising Regulator and a member of the regulator’s Standards Committee, setting the rules for all fundraising in the UK. Garreth and David join me on the show to discuss Kids OR’s mission and how they help hospitals in developing countries by providing the equipment and facilities they need to provide pediatric surgical services. Garreth and David share their individual journeys into generosity and how they came to work together at Kids OR. The pair also dig into the details of the artwork used in the operating rooms and explain why the bright, bold colors have such a positive impact on doctors, nurses, and, most importantly, their tiny patients.  “If you get the right people, it makes life very easy.” - Garreth Wood “Our goal should be to support countries to get to a place where they don't need our aid.” - David Cunningham “Our artwork is hugely beneficial in terms of the journey to the OR for children.” -  Garreth Wood This Week on The Wow Factor: Why Garreth moved from the restaurant and hospitality industry and became committed to helping children who need surgery in developing countries Some of Garreth’s entrepreneurial failures and how they taught him to move forward What David learned from going in at the bottom at a cancer non-profit in Scotland How Garreth and David met and why they decided to work together at Kids OR The personal circumstances that made saying yes to a philanthropic project in Uganda easy for Garreth Godwin, the first baby they operated on in Uganda, and the impact of that moment on the mission and Godwin’s family  How they help countries in the developing world to create working operating rooms by being respectful of their grassroots needs Why the artwork on the walls of an operating room is so impactful for both the clinical teams and their patients Garreth’s perspective on generosity and the kind of people who are generous with their time or money The responsibilities of wealth transfer and how to foster generosity within that  David Cunningham’s Word of Wisdom: Having empathy is vital in leadership — kindness is courageous. Garreth Wood’s Words of Wisdom: It's so vital for leaders to share the success with their team and recognize them regularly and publicly. Connect with Garreth Wood and David Cunningham:  Kids OR Garreth Wood on LinkedIn  David Cunningham on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Marty Ozinga IV is the CEO of Ozinga, a fifth-generation family enterprise that provides concrete and related services. Ozinga was founded in 1928 in Evergreen Park, Illinois as a coal delivery business by Marty’s great-grandfather Martin Ozinga, Sr. He is joined by his five brothers and one cousin in the fourth-generation of ownership. Marty earned a BA in economics and business from Westmont College and an MS in communications from Northwestern University. He has served on boards for numerous not-for-profit organizations. Marty and his wife Amy reside in Chicago with their six children. Recently named a Chicago Tribune Top Workplace, Ozinga has over 2,500 employees and operates in Illinois, Indiana, Wisconsin, and Michigan, Florida and a number of other parts of the country and the world. We’re delighted to have Marty on the show with us to discuss the value of hard work and dig into the Ozinga’s purpose to positively impact individuals, their families, and the community, for generations. He shares with me how his leadership style has developed since becoming CEO of the company and the value of leaders who have a sense of humility about themselves, in addition to plenty of drive, and who employ their unique gifts in their own style. Marty also shares more about how creating a culture at Ozinga that makes people want to be a part of it.  “The culture of the organization is reflective of the values of the people leading it.” - Marty Ozinga “If we create the kind of place where coworkers feel valued and cared about, they will treat our customers that way.” - Marty Ozinga “You don't run away from it, you run into it.” -  Marty Ozinga This Week on The Wow Factor: Growing up in the Ozinga family and how his dad fulfilled his motto of “trusting young and giving responsibility” The challenges and highlights of coming into a big company as the third generation to steer the ship Marty’s leadership style and how grateful and humbled he felt to be selected as the CEO by his brothers and cousins The family culture baked into the Ozinga culture and how they maintain that feeling amongst their team The importance of being intentional about treating people with dignity and respect How they embrace the notion of making lasting daily impacts and why that gives them purpose Some of the most important developments in the business, particularly in the realm of safety Marty’s philosophy of taking responsibility when things don’t go to plan The importance of being empathetic and understanding in business Marty Ozinga’s Words of Wisdom: If you really want wisdom, you need to ask for it, and I try to do that regularly in my prayer time. Ask God for more wisdom with what he's entrusted to you at work and at home. He's generous, and he will answer that prayer. Connect with Marty Ozinga:  Marty Ozinga on LinkedIn  Ozinga Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

In this episode we're joined by Mike Zafirovski, a man whose journey is as diverse as it is inspiring. Born in North Macedonia (in former Yugoslavia) and raised in a communist environment, Mike moved to the United States with his family, not knowing a word of English. From humble beginnings as factory workers, he climbed the corporate ladder to become a CEO of five General Electric businesses, where he spent 25 impactful years. He also served as President of Motorola and Nortel. Mike's story is a testament to the power of business mentorship, resilience, and the American dream. Get ready for an episode that dives deep into the essence of leadership, the importance of culture in an organization, and the transformative power of mentorship. Mike shares his "Top Six" principles that have guided him throughout his career, from delighting customers to fostering a positive work environment. He also opens up about the challenges of running businesses and how values-based businesses can be society's greatest assets. This episode is a masterclass in leadership and personal development, offering invaluable insights for anyone looking to excel in their career. This Week on The Wow Factor Mike's early life in North Macedonia (in former Yugoslavia) and the influence of communism on his worldview. His journey to the US and the challenges of adapting to a new culture. The role of mentorship in Mike's life, particularly during his early days in competitive swimming. His 25-year career at General Electric, including his experience working under Jack Welch. Mike's "Top Six" principles for leadership and organizational success. The importance of culture in a company and how it can make or break long-term success. Mike's views on values-based businesses as assets to society. The concept of "compete and win," and why it's crucial for personal and professional growth. The transient nature of success and the things that truly last. "Mentorship is not just about guidance; it's about empowering the next generation to exceed their own expectations." - Mike Zafirovski "When you're following a legend, you don't try to fill their shoes; you bring your own pair and walk your own path." - Mike Zafirovski "Culture isn't just a buzzword; it's the DNA of an organization. Get it right, and everything else falls into place." - Mike Zafirovski Mike Zafirovski’s Word of Wisdom: Embrace change and be adaptable. Life is a journey of ups and downs, and the key to navigating it successfully is to be open to change. Connect with Mike: The Zaf Group Mike Zafirovski on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Adam is a serial entrepreneur with a demonstrated history of launching and leading organizations that generate both financial returns and social impact results. He is the CEO of Showcraft GBC (General Benefit Corporation), a leading exhibit production company. Before his role at Showcraft, Adam served as Managing Partner at Third Path Capital, a search fund for social good created to buy and build the Twin Cities' next great impact company, which successfully acquired Showcraft in 2021; he led corporate strategy and innovation at Sunrise Banks, a for-profit impact company, where he architected the bank's expansion into providing bank and compliance services to financial technology start-ups; and, he served as the Founding CEO at Exodus Lending, the nation's leading nonprofit organization working with payday loan borrowers seeking to achieve long-term financial stability. Adam is with me today, discussing where his entrepreneurial spirit came from and why he and his partner decided to buy Showcraft, an exhibit production company, in the midst of the COVID-19 pandemic. We discuss why he spent so long searching for the right company to buy and why the need to find a company where they could genuinely make a positive social impact drove the search. Adam also shares the process when they partner with a business that wants to be represented at trade shows and contacts Showcraft for their expertise, and dives into a few of the company’s future plans.  “I've always been interested in creating impact with my career and with my life.” - Adam Rao “We create the environment so that you can come in and show up and sell what you're selling.” - Adam Rao “Success can mean different things from monetary to impact.” -  Adam Rao This Week on The Wow Factor: What prompted Adam to find out whether there is a way to create organizations that are financially sustainable and self-generating because they're for-profit entities that are also creating social and environmental impacts How he pulled Showcraft out of a financial death spiral and why he was game to take such a big risk Why he took so much time to find the perfect opportunity in the Twin Cities with his business partner How Adam and his team built the Showcraft back up to where it is now  Services Showcraft offers to streamline a company’s trade show experience How they navigate all the regulatory pieces involved in creating an exhibit at a convention center What makes potential partners stand out to Adam, including their environmental and social impacts Why Showcraft recently acquired a company called Display Arts, and how they plan to integrate it into their current offering Adam Rao’s Words of Wisdom: You should absolutely be afraid of failure, but if you're only afraid of failure without also being optimistic about success, you're probably too afraid of failure. Connect with Adam Rao:  Adam Rao on LinkedIn Showcraft website Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Jason Richardson is the founder of Bad Birdie Golf, a brand known for its vibrant and unique golf apparel. The company aims to break the traditional mold of golf attire by offering bold designs that stand out on the course. Jason's vision for Bad Birdie was to create a brand that resonated with the younger generation of golfers, blending style and functionality. This week on the WOW Factor, I’m talking with Jason, who spills the beans on his nerve-wracking experience taking Bad Birdie to Shark Tank and the strategic move he saved for the negotiation table. He describes the steps involved in designing and making their innovative golf shirts and how his team gets them from concept to finished article. Jason also talks about why at the heart of Bad Birdie is a commitment to a premium customer experience and shares the brand's secret sauce and exciting future plans.  “It was instilled very early in me that work is a good thing.” - Jason Richardson “I don't like having any sort of professional ceiling over my head.” - Jason Richardson “Putting something out there then adjusting is better than not putting anything out there at all.” -  Jason Richardson This Week on The Wow Factor: How Jason got interested in golf as a 12-year-old caddy More about Jason’s entrepreneurial father and grandfather and how they inspired him Jason’s experience of being the first employee in a start-up and what he learned from that experience Why going freelance gave him the idea to create some more bold golf shirts How Jason comes up with the inspiration for the patterns for his polos Why Jason decided to go on Shark Tank in the middle of a pandemic, the process, and why it was such a nerve-wracking experience The trick that Jason kept up his sleeve during Shark Tank negotiations How Jason came up with the name Bad Birdie and how they work through the print concepts Why a premium customer experience is crucial to what they do Bad Birdie’s plans for the future Jason Richardson’s Word of Wisdom: Always stay learning, and for those in a leadership position, just remember that it's a massive privilege to lead others.  Connect with Jason Richardson:  Jason Richardson on LinkedIn  Shark Tank Episode with Bad Birdie Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Scot Sellers is Chairman of Maui Land & Pineapple Co, which develops, manages, and sells real estate on Maui. Scot brings to the table extensive expertise of a 40-year career developing homes and communities across the country. Scot served as Chairman and CEO of Archstone, one of the world’s largest multi-family housing companies, overseeing housing development, acquisition, and operation in over 50 cities. Scot also served many years on the international board of Habitat for Humanity and has continued to support the organization to provide shelter to those in need worldwide, including on Maui. He currently serves as a director for several innovative real estate companies, including The Howard Hughes Corporation, Milhaus, and The Irvine Company, and on the National Board of ACE Scholarships.  My inspiring guest this week is Scot Sellers, we really did a deep dive into leadership in our conversation, and I’m sure you’ll find huge value in what he has to say.  Scot shares how he determines the right direction to follow by unlocking the creativity in his mind using a prayer journal to help him work through difficult decisions. He discusses his early career and the moves that helped him develop and hone his leadership skills. Scot also shares more about why it’s so important to prioritize your relationships and how to plan your time so that you can pursue your passions right now instead of waiting for a moment that may never come.  “Stand up and do what is right, even in the face of criticism.” - Scot Sellers “If you take what people say about you too seriously, it can really derail you.” - Scot Sellers “Be willing to take a risk. And because by taking those risks, that's what makes you alive.”  -  Scot Sellers This Week on The Wow Factor: What Scot learned about hard work from growing up on a subsistence farm The high school bullying experience that inspired Scot to study and understand human behavior and relationships Why Scot changed his career path from medicine to business and subsequently found a job in real estate through sheer perseverance How Scot and his team grew Archstone from $100 million in assets to over 20 billion in assets in just 15 years Scot’s ten life lessons and why one of them is to stand up and do what is right, even in the face of criticism How the ‘as soon as mentality’ works and why if there's something that you really want to do, don't wait How to plan your time so you have more time to pursue your passions Figuring out how your actions line up with your priorities How Scot finds his direction by praying, reading scripture, and looking for the wisdom God gives us Scot Sellers’s Word of Wisdom: Be willing to take that risk that you're concerned about because that's what helps you grow and learn. I would also advise people to focus on their relationships because they are ultimately the most gratifying part of life. From a leadership perspective, make sure your teammates know that you care about them and that they are part of achieving something together. That's when you accomplish things way beyond your own individual ability. Connect with Scot Sellers:  Maui Land and Pineapple  Regret Free Living by Scot Sellers  Resources: Chris Wright, Chairman and CEO at Liberty Energy, The Wow Factor Episode 175  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Dr. Wayne Hammond holds an adjunct status with Ambrose University and is an active presenter to leadership and practitioners in educational, organizational HR and mental health settings. Wayne’s work focuses on understanding the role of human flourishing and its implications for embracing a strengths-based approach to nurturing human potential and positive well-being as critical for supporting individuals and organizations to thrive. Wayne served in clinical supervisory capacities, worked in a comprehensive residential treatment center, and provided clinical services in an inpatient/outpatient forensic setting and an adolescent comorbidity program based in a hospital setting. He has also published several scientific articles and developed an innovative framework for evaluating and assessing resilience and potential for human flourishing. This week on the show, I’m excited to be talking with Dr. Wayne Hammond; we dive into his professional journey and how he went from being functionally illiterate as an adult to gaining a Ph.D., thanks to a mentor's generous words and attitude. He talks about the power of gratitude, both on our physiological and psychological wellbeing, and how that feeds into the concept of flourishing. Wayne also discusses why we need to encourage soft skills, including independent thinking and perseverance, to create adaptable resilient children and how parents and teachers can help kids bounce back and build forward. “Kids don't change their value system because somebody told them; they change their value system because they want to be like the people building into their lives” - Wayne Hammond “If a child is not making mistakes, they're not learning.” - Wayne Hammond “When we focus on building up a person’s strengths in ways that supports them to meet their needs – instead of mitigating or managing their weakness – we empower their capacity to thrive.” – Wayne Hammond “Youth do not choose to mess up they lives – rather, they lack an understanding and ability to draw the strengths and skills required to create the success they desire.” – Wayne Hammond This Week on The Wow Factor: How Wayne’s experience of generosity in the further education sector continues to inspire his work today Why he moved from theology into psychology and how it was a natural fit for his personality and his values Why Wayne believes that there's a rise in anxiety and depression among kids today and how parents and educators can help them through it Why parenting isn't about trying to guide or manage your child's journey. It's about facilitating experiences and allowing your child to take ownership of their story Knowledge doesn't translate to practice — but when children are in a safe and caring relationship with an adult, who gives them permission to step out of their comfort zone, they take knowledge and start putting it into practice Why we should celebrate effort, self-determination, and self-motivation rather than just grades How many of the concepts involved in positive psychology are the same for leadership in an organization How you can give your kids positive affirmations to turn feelings into behavior, behavior into habits and habits into a belief system of convictions What it means to ‘learn to your spark’ and how parents can recognize and nurture that spark in their children How we can best support teachers using the Generous Students Program to help kids build better relationships Why the peer culture concept is so powerful Wayne Hammond’s Word of Wisdom: If we're going to create new leaders and inspire people who will be the positive citizens in our society, we do it by building into their lives and empowering them to explore their innate greatness, embrace life’s challenges as opportunities to grow their potential and scaffold their ability to thrive. We need to put intentional thought into building our leaders and influencers. Connect with Wayne Hammond:  Wayne Hammond on LinkedIn  Email: [email protected] www.flourishinglife.com Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

James Epp is the President of Fraserway RV, a leading company in the recreational vehicle (RV) industry. His journey in the RV business began as a teenager when his father, Erdman, purchased a camper manufacturing business in 1969. This small venture, which started with just five seasonal employees, laid the foundation for what would become a lifelong commitment to the RV industry for James. Under James' leadership Fraserway RV has grown significantly, maintaining a strong focus on ethics and customer satisfaction, principles instilled by his father. This week on the show, I’m talking with James about what he learned from working in the family business as a young man and the lessons he learned from his father that still form the core of the business. He shares the importance of living your values and describes how Fraserway RV demonstrates their generosity philosophy daily. James also gives a few examples of some of the huge hurdles that the company has had to overcome and how they have found opportunities in adversity. “If we don't exemplify our values, they are not going to mean anything.” - James Epp “Take one step at a time.” - James Epp “With success comes responsibility.” - James Epp This Week on The Wow Factor: What James learned about business and leadership in his teens from working with his dad What he learned about working as a team from his family How the family prayed over the business challenges in the early days The importance of living your values and showing your team why they are so important to you Some of the financial challenges James has come through, including recessions in the 1980s and 2000s Why they took the opportunity to separate and grow the business on two different streams, Adventurer and Fraserway RV, in the late 1980s. Today, Adventurer Manufacturing is based out of Yakima, WA and under his son, David’s, direction.  How they make sure they build their motorhomes to give their customers the ultimate experience The shocking flood that resulted in the company losing 500 vehicles in just one day and how James’ team managed to pull together to move forward Some of the ways that Fraserway RV exemplifies its guiding principle of living generously including matching donations for child sponsorship and World Vision, giving in their local communities at Christmas, and supporting fire and recovery charities. James Epp’s Word of Wisdom: My word of wisdom is to take one step at a time; you have to have patience. Connect with Fraserway RV: Fraserway RV Social Media:  https://www.facebook.com/FraserwayRV https://www.instagram.com/fraserwayrv/ Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Mark Canlis, co-owner of Canlis Restaurant in Seattle, joined the family business in 2003 after graduating from Cornell University and serving as a Captain in the U.S. Air Force. His leadership skills, honed through diverse experiences, such as working with renowned restaurateur Danny Meyer, have been instrumental in navigating the restaurant through various challenges, including the recent global pandemic. Alongside his brother Brian, Mark is the fourth generation of Canlis restaurateurs.  On The Wow Factor, I have Mark Canlis sharing the origins of Canlis, the two distinct types of people who eat there, and expanding on he curates an amazing team that enhances the diner experience. He provides invaluable advice for the next generation that might be considering joining a family business and emphasizes the importance of giving children the freedom to explore paths outside the family tradition. Mark also shares how Canlis navigated the challenges of the COVID-19 pandemic with humor and resilience, bringing much-needed laughter to the Seattle community.  “There are few industries in the world that'll teach you as much about people as the hospitality industry.” - Mark Canlis “Experience outside of the family company is golden.” - Mark Canlis “If you're going to start a relationship, any relationship, you need to start out on the right foot.” -  Mark Canlis This Week on The Wow Factor: Mark’s advice for the next generation about potentially joining the family business The importance of giving your children the freedom to move away from the family business Why fine dining is for setting aside and hallmarking certain moments in life How their wine list has been curated over the generations to enhance diners’ experiences Qualities they look for when Canlis is hiring, including an applicant’s character and the things that they crave deeply How to build a positive, long-term relationship with your team The importance of creating an amazing long-term company culture Mark shares his perspective on the “character versus skill” conundrum Why Canlis’ mission is to inspire people “to turn toward one another” How Mark’s team deals with conflict in the restaurant with love and tact Mark Canlis’ Word of Wisdom: There is so much opportunity for anyone in leadership today to be a person who is bringing hope and light into this world.  Connect with Mark Canlis:  Canlis Restaurant  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Dr. John Rooney is the President of Rooney and Associates, Inc. John provides strategic guidance and innovative solutions to numerous organizations. John's expertise in strategic planning, business development, and organizational management has earned him a reputation as a trusted advisor in the business community. John is also actively involved in philanthropic efforts and remains dedicated to helping organizations thrive in an ever-changing global marketplace. This week on The Wow Factor, I’m joined by Dr. John Rooney, who shares his insights from his book, "Geography of American Sport," which explores the development of various sports, including wrestling, volleyball, and women's sports, emphasizing the impact of coach movements and the role of geography in shaping sporting culture. He talks about the creation of Patriot Golf Days, an event that raises funds for Folds of Honor scholarships, and how the organization has gained corporate partnerships to better support military families and first responders. John also shares more about the origins of Folds of Honor, which supports fallen or disabled service members and first responders by providing education opportunities for their children. “Every sport has an origin.” - John Rooney “You’ve got to look out there and figure out what you want to do and how to get there.” - John Rooney “Go before you're ready.” -  John Rooney This Week on The Wow Factor: John discusses the regional origins and growth of different sports, emphasizing how geography plays a role in their development The inspiration behind Folds of Honor, which provides educational opportunities for the families of fallen servicemen and first responders Why it’s so important to figure out what you want from life and take steps to achieve those goals The importance of being a learner and being open to new possibilities The need for leaders to let go and allow the next generation to take things to a new level How coming together and supporting one another can create a sense of belonging and make a positive impact, whatever the niche The intersection of sports and geography and how geography influences the development and popularity of various sports The significance of stepping outside your comfort zone to achieve success How organizations like Folds of Honor and Patriot Golf Days make an impact in supporting the families of fallen or disabled service members and first responders  John Rooney’s Word of Wisdom: Go before you're ready. Take risks. Connect with John Rooney:  Dr. John Rooney on LinkedIn A Geography of American Sport: From Cabin Creek to Anaheim by John Rooney  The Recruiting Game: Toward a New System of Intercollegiate Sport (Second Edition) by John Rooney Atlas of American Sport by John Rooney Folds of Honor American Dunes Golf Course Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Jim Schneider is a deeply spiritual individual who founded Eyes of Faith in 2008 with a divine vision to fill a gap in the optical industry for faith-based brands. His company, which connects eye doctors and patients to a global mission of serving those in need of optical and spiritual help, has since provided eye care and hope to thousands by supporting optical and evangelical mission organizations. Jim and his wife Amy see Eyes of Faith as a conduit for God's love and encouragement, spreading hope and making a difference in people's lives daily through eyewear.  On the podcast this week, I’m talking with Jim Schneider about what took him from insurance to eyewear and the process he and Amy followed to make their vision for a faith-led brand a reality. He shares more about how they design and name their eyewear lines and why it’s so important to them to start in the scriptures to find inspiration. We also discuss how they give in a meaningful way via their links with the Point Hope Vision Clinic in Ghana and their clinic in Sharon, Pennsylvania. “We're still the world's largest and the world's smallest faith-based eyewear company.”  - Jim Schneider “It's always good to be giving back in a meaningful way.” - Jim Schneider “There's prayer support right there inside that optical.” -  Jim Schneider This Week on The Wow Factor: How Jim’s passion for eyewear came from prayer and what he and his wife Amy did to make their dream happen Eyes of Faith’s goals for growth over the next few years Their current distribution model of using independent optical practices across the country and how they’d like to expand their network More about their key purpose of giving back in a meaningful way via Point Hope Vision Clinic in Ghana Why they put a scripture quote on the inside of the temple, and how it creates an emotional connection with wearers Why the Eyes of Faith motto is wear and share and what that means in practice How people can spread the news about Eyes of Faith The moment that Jim saw the businesses’ life flash before his eyes and how the brand got past that Details of Eyes of Faith’s current product range, including bluelight glasses for people who use screens a lot and their range of sunglasses Jim Schneider’s Word of Wisdom: Sometimes the greatest risk is not taking the risk. What I mean by that is I think a lot of companies, when they're looking to either launch a new product, a new division, or a new company, they look at the financial ROI, but at Eyes of Faith, we try to look at what's the return on relationship. Connect with Jim Schneider:  Eyes of Faith Website Zivah Website Eyes of Faith on Facebook Eyes of Faith on Instagram    Jim Schneider on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

  Welcome to part two of our episode with PragerU CEO, Marissa Streit. With a background in military intelligence and degrees in Business, Economics, Education, and Non-Profit Management, Marissa Streit has vast experience as an educator, school administrator, and director of a philanthropic institute. Since the launch of PragerU in 2011, Marissa has lead the organization to become one of the most respected online educational resources in the USA.  This week on The WOW Factor, we continue our conversation with Marissa. She shares how PragerU leverages technology to allow them to reach the customer directly and cut out the disconnect between parents and educational institutions. Marissa also dives into why PragerU decided to produce the UnWoke Inc. documentary to demonstrate how people can make a cultural impact by providing woke alternatives in academia, culture, and business.  Check out Marissa’s new show, Real Talk with Marissa Streit.  “Our education system is eroding America. It's working against us.” - Marissa Streit   “God gives every single one of us different buckets of skills.” - Marissa Streit   “We nourish America's brain.” -  Marissa Streit   This Week on The Wow Factor:  Why Marissa’s family moved from Los Angeles to Israel and the impact of her military service on her leadership skills  Why she identified so strongly as an American when she was living abroad   When her leadership skills first began to emerge  Why Marissa went into teaching and how she fell in love with working with children  The key problems in America’s education system today  When Marissa became involved with PragerU and why she believes that her connection with Dennis Prager came about through divine intervention  How people can access the resources available at PragerU  What Marissa looks for when she’s recruiting new team members  How PragerU leverages social media for their marketing, and why they prefer to continue the relationship on their own channels  How and why Marissa encourages people to find mentors  Marissa Streit’s Word of Wisdom:  Be willing to do what others are not willing to do because therein lies opportunity. Where is the gap in the market where you can show up and do something totally different that could change the world?    Connect with Marissa Streit:    PragerU  Unwoke Inc.    Marissa Streit on LinkedIn  Marissa Streit on Instagram  Real Talk with Marissa Streit  Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

With a background in military intelligence and degrees in Business, Economics, Education, and Non-Profit Management, Marissa Streit has vast experience as an educator, school administrator, and director of a philanthropic institute. Since joining PragerU in 2011, Marissa has helped lead the organization to become one of the most respected online educational resources in the USA.  This week on The WOW Factor, we welcome Marissa to the show to discuss the duality of being an entrepreneur and an educator. She shares how PragerU leverages technology to allow them to reach the customer directly and cut out the disconnect between parents and educational institutions. Marissa also dives into why PragerU decided to produce the Unwoke Inc. documentary to demonstrate how people can make a cultural impact by providing woke alternatives in academia, culture, and business.  “Our education system is eroding America. It's working against us.” - Marissa Streit “God gives every single one of us different buckets of skills.” - Marissa Streit “We nourish America's brain.” -  Marissa Streit This Week on The Wow Factor: Why Marissa’s family moved from Los Angeles to Israel and the impact of her military service on her leadership skills Why she identified so strongly as an American when she was living abroad  When her leadership skills first began to emerge Why Marissa went into teaching and how she fell in love with working with children The key problems in America’s education system today When Marissa became involved with PragerU and why she believes that her connection with Dennis Prager came about through divine intervention How people can access the resources available at PragerU What Marissa looks for when she’s recruiting new team members How PragerU leverages social media for their marketing, and why they prefer to continue the relationship on their own channels How and why Marissa encourages people to find mentors Marissa Streit’s Word of Wisdom: Be willing to do what others are not willing to do because therein lies opportunity. Where is the gap in the market where you can show up and do something totally different that could change the world?   Connect with Marissa Streit:  PragerU Unwoke Inc.   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Franklin Graham has devoted his life to meeting the needs of people around the world and proclaiming the Gospel of Jesus Christ. The eldest son of Billy and Ruth Bell Graham, he serves as President and CEO of Samaritan's Purse and the Billy Graham Evangelistic Association. Under his leadership, Samaritan's Purse has met the needs of poor, sick, and suffering people in more than 170 countries. As an evangelist for the Billy Graham Evangelistic Association, he has led crusades around the world. Join us on The Wow Factor podcast this week as we dive into Franklin Graham’s leadership journey, with Samaritan's Purse. He shares a little more about the incredible work the organization does, and how they ensure they’re always ready to help those in need. Franklin also shares how his father's advice has helped him over the years, the importance of being a conduit for the Lord’s work, and his vision for the next ten years.  “God uses people.” - Franklin Graham “In leadership, you have to make decisions.” - Franklin Graham “God's people want to serve, they want to be involved, and at Samaritan's Purse, we provide a conduit for them to be able to do so..” -  Franklin Graham This Week on The Wow Factor: How Franklin came to take a leadership role at Samaritan’s Purse and the incredible team that God has helped him build What Frankin believes is the problem in creating the next generation of leaders Franklin’s father, Billy Graham’s advice when Franklin first joined the Board of Directors at Samaritan’s Purse Some of the ways that Samaritan's Purse helps people in need at home in the U.S and abroad How they are supporting people in Ukraine with their food and water distribution Giving generously doesn't just involve money; it also includes the time given to serve in Jesus' name at Samaritan's Purse Franklin’s prayer for the children growing up in America today  What the next ten years look like for Franklin Graham and Samaritan’s Purse Franklin Graham’s Word of Wisdom: Pray and spend time with Jesus in the Scripture. Connect with Franklin Graham:  Samaritan's Purse   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Jay Bennett is a dedicated family man with over 51 years of marriage to his wife, Sally. He has successfully balanced a 40-year career in law and business transactions, both locally in the Twin Cities and internationally. Simultaneously, Jay has been actively involved in Christian ministries for 35 years. In 2000, he founded the National Christian Foundation Twin Cities, merging his passion for Christian service and his desire to see impactful ministries flourish. Jay's commitment extends to serving on various for-profit and non-profit boards, including his current role as Chairman of the National Christian Foundation. I’m so excited to have Jay Bennett, entrepreneur, lawyer, and philanthropist join us on this episode of The Wow Factor. Jay shares his journey of establishing his own law practice and evolving focus areas throughout his career. We explore the transformative power of generosity and how, when you trust in the Lord your path will be revealed. Jay also discusses some of his personal challenges, including a disorder that temporarily affected his voice and led to a deeper connection with God and family.  “Generosity is a portal to intimacy with the Lord.” - Jay Bennett “ The willingness of a person to let the mystery do its work, and not to try to dot every I and cross every T, creates space for the spirit to move, and allows the Lord to guide our path..” - Jay Bennett “Our life can be the place where the King of Kings takes up residence and leads you into an abundant life for the benefit of others.” -  Jay Bennett This Week on The Wow Factor: How Jay’s entrepreneurial spirit led him to set up his own law practice His areas of focus as a lawyer and how they evolved over his career The story of how Jay met a significant mentor in his life and how it led to them setting up a private foundation together Jay’s experience working with Bob Bulford as the Halftime Board Chair How to figure out if you’re a fisherman or a shepherd and why it’s important What Jay has learned Mamman to be, and how that learning led to a moment that lasted six years The disorder that made Jay lose his voice and how that triggered a renewed intimacy with the Lord and his family Jay’s belief that generosity is a portal to a better relationship with God Jay’s role at the National Christian Foundation  Jay Bennett’s Word of Wisdom: Think about the fact that the Kingdom is at hand. You can choose to live a Kingdom life. Your life can be the domicile of a place where the King of Kings takes up residence and leads you into an abundant life for the benefit of others. Connect with Jay Bennett:  National Christian Foundation (Twin Cities) Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Mark Johnson is a software development expert, co-founder of Michigan Software Labs, and a trusted partner for Fortune® 500 and high-growth companies. With a mission to deliver top-notch software solutions, Mark's influential presence on the Forbes Technology Council and Fast Company Executive Board has established him as a prominent figure in the industry. Recognized as one of West Michigan's most powerful business leaders and honored as part of the esteemed "40 under 40" list, Mark is driven by his passion to improve lives through technology, whether it's through scalable business software or inspiring leadership videos. This week on the show, I’m thrilled to welcome Mark Johnson. We delve into Mark's background, including the invaluable lessons he learned about entrepreneurship and the importance of a strong work ethic from his father and grandfather. Mark shares some of the secrets behind Michigan Software Labs' exceptional company culture and their unique approach to recruiting the right team members. We also dive into Mark’s philosophy of generously sharing valuable wisdom and insights with others to help them progress on their personal or professional journey.  “It's so important to have a coach and have somebody that's really speaking in your life and giving you wisdom.” - Mark Johnson “In a partnership, if you're both eager to serve each other, there's going to be a good result.” - Mark Johnson “If we can put our focus on really helping enable each other as well as our clients, we're going to be successful.” -  Mark Johnson This Week on The Wow Factor: Mark’s background and what he learned about work early on from his father Some of the mentors that Mark has had throughout his life and how they have influenced him How he got started building apps because of a request from his wife Why he and his partner decided to give their first app project away for free The Michigan Software Labs company culture and how they recruit team members who are a great fit Why they assign each team member an external coach who helps them achieve their goals How Mark and his co-founder Josh manage their partnership with empathy and understanding, and listening The impact of AI on organizations in the future — how we use it, its benefits and drawbacks The process of working with Michigan Software Labs to create an app Some of Mark’s favorite apps that his team has built Some of the regular habits the company has to show their appreciation for their coworkers Mark Johnson’s Word of Wisdom: I want to encourage leaders to think about how they can use communities like LinkedIn and what value and wisdom they might get from other leaders.  Connect with Mark Johnson:  Mark Johnson on LinkedIn  Michigan Software Labs  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

John Clancy is the CEO of Planet Fitness Midwest LLC, a fitness franchise focused on providing affordable and judgment-free workout spaces. With a passion for health and wellness, John has led the company to remarkable growth by expanding its footprint and creating a welcoming environment. Under his leadership, Planet Fitness Midwest has become a beacon of inclusivity, offering fitness opportunities for people of all backgrounds and abilities. John's commitment extends beyond his role, as he actively engages in philanthropic initiatives and works to make fitness accessible to the community. Through his vision and dedication, John continues to shape the fitness landscape in the Midwest. On this episode of The Wow Factor podcast, we have the extraordinary John Clancy as our guest. From starting with little and struggling to find low-paying jobs, John shares his remarkable journey of becoming a Broker at Stratton Oakmont and attaining millionaire status in just three years. He opens up about his involvement in one of Wall Street's biggest frauds, the aftermath of its exposure, and the personal challenges he faced. From being a federal target to enduring a difficult jail experience, John's story takes an unexpected turn when he experiences a profound moment of redemption. Learn why he remains dedicated to being a Christian foot soldier and the transformative power of second chances.  “God had given me this talent for sales.” - John Clancy “As God got me more and more exposed to the real world. And I started feeling that emptiness that lack of peace inside was getting bigger and bigger.” - John Clancy “As a Christian businessman, you’ve got to be radically obedient to the Holy Spirit, and a lot of that is radical obedience to generosity.” -  John Clancy This Week on The Wow Factor: How John went from being broke and trying to get low-paying jobs to finding a role as a Broker at Stratton Oakmont How he became a millionaire in three years How John found his inner peace in the middle of professional turmoil The experience of being involved in one of the biggest frauds in Wall Street history What happened when the fraud was uncovered, and stock prices tumbled The first person John called when he found himself on the front page of the Wall Street Journal How John felt when he realized he was a federal target and how he made a deal What happened when the state then indicted John, and why he didn’t take the ‘no jail’ deal Why he illegally fled to the Bahamas, and the horrific experience in jail he suffered on his return The moment the Holy Spirit came to him when he was suffering the weight of sin What John decided to do when he was acquitted  Why John still loves being involved with Planet Business John Clancy’s Word of Wisdom: If you're a Christian, and you own a business, or you want to own a business, or you want to build a business, it is absolutely imperative that you follow the leanings of the Holy Spirit. God answers prayer, but as a Christian businessman, you’ve got to be radically obedient to the Holy Spirit, and a lot of that is radical obedience to generosity. Connect with John Clancy:  John Clancy on LinkedIn Planet Fitness Midwest  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

In this episode of the Wow Factor, we have a special guest, Tom Smith, the former CEO of Food Lion. This episode is a tribute to Tom, who passed away recently. It’s taken from a private recording that we did for Tom and his family back in April, 2023. Tom shares his journey from growing up in a rural setting to becoming the CEO of Food Lion. He talks about the importance of setting goals, working hard, and saving money. He also discusses his leadership style, the importance of listening, and his belief in doing for others. "Look at everything as an opportunity to learn. Everything has something else you can learn." - Tom Smith "I believe very much in working with the employees, getting their thoughts, their ideas before any decision was made." - Tom Smith "I always felt that the results were a result of us rather than me." - Tom Smith This Week On The Wow Factor: Tom's early life and the importance of setting goals and working hard. His journey from bagging groceries at Food Town (later renamed Food Lion) to becoming the CEO. The growth of Food Lion from 200 stores to 1200 stores under his leadership. Tom's leadership style and the importance of listening and making decisions together with employees. His belief in doing for others, inspired by the teachings of Jesus. Tom's generous acts, including donating to various projects that positively impact people. His advice on dealing with challenges and the importance of communication. Tom Smiths Word of Wisdom: Determine what you want to do and who you want to be. Then, reverse engineer those goals and figure out how to get to where you want to go. It starts by accomplishing one thing at a time. Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Rob Pace is the Founder and CEO of HundredX, a revolutionary customer feedback analytics platform.  HundredX believes that legacy surveys are broken and that social media amplifies the “loud” versus the “crowd”.   So to source honest data from real customers, HundredX partners with over 1,000 non-profits who receive funding from HundredX when their supporters provide the feedback business leaders need to hear.   This creates a unique “data for good” business model that has resulted in HundredX being recognized as one of the top mission based corporations in the U.S. With a keen understanding of the importance of customer satisfaction, Rob has spearheaded the development of an innovative technology that enables organizations to harness and analyze valuable customer insights in real time. His visionary leadership and unwavering commitment to improving the customer experience have made HundredX a trusted partner for companies across various industries. With a background in technology and a passion for delivering exceptional results, Rob continues to shape the future of customer feedback management, empowering businesses to make data-driven decisions and achieve unparalleled customer success. Welcome to this week's episode of the Wow Factor leadership podcast, where we dive into the fascinating journey of Rob Pace, Founder, and CEO of HundredX. We discover how Rob recognized the need to help businesses measure reliable and meaningful consumer data. He shares with us how understanding this data helps growing organizations to better serve their customers and how listening can drive strategic pivots. We'll also learn about the philanthropic arm of HundredX, called HundredX Causes and the generous corporate feedback loop that supports charitable impact. We'll also hear Rob’s thoughts on the importance of integrating social impact and purpose into business practices.  “The business problem we're solving is how do you help leaders listen? How do you help them understand where their industry is heading.” - Rob Pace “Consumers are brilliant in terms of helping leaders figure out how to steward their organization.”  - Rob Pace “The whole idea of a listening organization is a game changer.” -  Rob Pace This Week on The Wow Factor: Rob’s upbringing, his five life goals as an eighth grader, and how he’s achieving them The experience of doing an MBA at Harvard and how he got into the program What Rob learned from working on Wall St at Goldmann Sachs and where his career subsequently took him What led Rob to create HundredX Why listening can be transformational for business leaders  How the company navigates giving generously to charities via corporate feedback Why data is so essential for leaders who genuinely want to serve their customer Why HundredX is the modern equivalent of a school bake sale How the listening piece can help businesses pivot and strategize Why the change in the rate of business has never been greater Rob Pace’s Word of Wisdom: Leaders need to integrate their social impact and purpose with their business instead of merely checking a box. It's tough to gain the trust of your customers if you don't practice what you preach even when no one is watching. g Connect with Rob Pace:  Rob Pace on LinkedIn HundredX Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Rob Hoskins is a highly respected global development leader known for his work with NPO/NGO leaders and his ability to develop sustainable transformation initiatives. He has served major institutions and corporations, helped rehab and revitalize their missions, and scaled growth through successful leadership transitions. Rob has been President of OneHope, Inc. since 2004, which has helped reach over 2 billion children with messages of hope. He has served in various leadership roles in numerous networks and is presently the Senior Advisor to the World Evangelical Alliance. Rob holds degrees in Cultural Anthropology, Theology, and Divinity. Rob and his wife Kim reside in Pompano Beach, Florida, and together they have two daughters and three grandchildren. In this episode, we sit down with Rob Hoskins, the CEO and President of OneHope, a global ministry that reaches millions of children and youth with the message of the Gospel. Rob discusses the importance of creating a positive organizational transition, explores some of the questions that helped him find his purpose as a leader, and delves into why we should lean into the spiritual when creating our life’s vision. Rob also emphasizes the critical importance of being open, honest, and authentic and how this impacts your relationships and leadership style. “Misionality is in my bloodstream and in my DNA.” - Rob Hoskins “Living a missional life is much more fulfilling than trying to be self-fulfilled.” - Rob Hoskins “Good leadership is about having confidence and being self-aware.” -  Rob Hoskins This Week on The Wow Factor: Robs upbringing as the child of committed missionaries What missionality is, and the importance of having a lifelong mission that drives you Rob’s relationship with his father and why he remains so inspired by him and the way his parents live their lives The importance of creating a positive transition in an organization How OneHope moved from a Christian publishing house to a user-driven organization  Why sometimes you have to create the market as an entrepreneur Why Rob believes that so many leaders shy away from change Some of the components that help you find your purpose as a leader  The comparison between what younger leaders and older leaders are seeking in their lives Why it’s so critical to be open, honest, and authentic with your children Rob Hoskins’ Word of Wisdom: I go back to scripture for this, to the verse that says, we look not at the things which are seen, but the things which are unseen, because the things which are seen are temporal, the things which are unseen are eternal. Connect with Rob Hoskins:  Rob Hoskins' Website OneHope Website  Rob Hoskins on Facebook Rob Hoskins on Instagram Rob Hoskins on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Tom recently retired from a 37-year career in banking.  For the last twenty years, he ran Leveraged Finance business at Citi (2010-2021), HSBC (2008-2010), and Deutsche Bank (1987-2007).  He has held a leadership role in the Manhattan chapter of NCS since its inception in 2008 and has served on the Board of Directors of NCS since 2012, including as Chairman from 2017-2019.  He is currently the Founder and President of the advisory firm Narrow Gate Partners.  In addition, Tom serves as President and is a founding member of Faith in Financial Services in New York.  Tom received his BS degree in Finance from Indiana University and his MBA from the University of Chicago.  He and his wife, Kim, reside in Naples, Florida, and they have three adult children Jenna, Tara, and Jonathon. On this episode of The Wow Factor, we are joined by Tom, who shares his insights and wisdom on the importance of building deeper professional relationships. He discusses his book, The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life, based on his life’s journey and the lessons he learned along the way. Tom also shares more about his long career in finance and talks about how leaders can become more effective by listening to their employees and supporting them through difficult times.    “Chaos provides the opportunity for learning and growth.” - Tom Cole “When you get to the end of your life, the most important thing in your life is going to be the relationships that you've had and how you've impacted other people.” - Tom Cole “Your best life will not be by taking the easiest path... it's most fulfilling when you do the hard things to get to the best result..” -  Tom Cole   This Week on The Wow Factor: Tom’s early life and when he began to focus his talents on finance and business Some of the ups and downs in Tom’s personal life and how that impacted him as a leader Tom shares why scripture and God's word steer his life Why it was so important to Tom to build genuine relationships in his professional life How Tom and his wife look at giving and how they moved from reactionary giving to building an intentional roadmap for their generosity Tom’s heart attacks and why they were the catalyst for writing his book as a way to share some of his life lessons What fulfillment means to Tom and why it’s essential to take a moment to take a deep breath and really define your purpose Why Tom became involved in New Canaan and how the organization serves men today Why being a good listener is the hallmark of a good leader Why building a  community is the key to intentional decision-making  Tom Cole: You need to understand your values, have a true north, and know in which direction you’re headed. So many people make decisions motivated by desire and emotion rather than knowledge, fact, and truth because they’re isolated rather than part of an engaged community.  Connect with Tom Cole:  The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life Tom Cole at the New Canaan Society  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

At Kellogg Garden Products, the values of humility and integrity are deeply ingrained in the company culture. H. Clay “Hap” Kellogg, the third-generation president and CEO, upholds the core values introduced by his grandfather and father before him, even as the family-run business has grown over the years. Meanwhile, Co-Owner and Chairman of the Board, Kathy Kellogg Johnson, is equally passionate about sustainable business practices and the health of our planet and its people. She focuses on ensuring that Kellogg Garden Products' operations contribute to the future well-being of its employees, customers, and the environment. Together, Hap and Kathy lead the charge in maintaining a company culture committed to positively impacting the world. Our very special guests this week are Hap Kellogg and Kathy Kellogg Johnson, Co-owners of Kellogg Garden Products. We’re delving into the history of the business, how it started and continued to grow and expand, and how it grew and expanded under Hap and Kathy’s stewardship. You'll hear how they use the business as a platform for ministry, and we explore their relationship with God and how it’s a big part of their Kellogg journey. We'll also discuss the importance of humility, generosity, and the one thing they do at the beginning of each business meeting to set the right tone for cooperation and productivity.    “The wonderful thing is God created this earth, with the ability to heal itself.” - Kathy Kellogg Johnson “We focus on two words, humility, and integrity.” - H. Clay “Hap” Kellogg IV “We're humble and teachable, and able to move forward.” -  H. Clay “Hap” Kellogg IV   This Week on The Wow Factor: Hap and Kathy’s first experiences of being part of a Kellogg Garden Products  Why Hap decided to give up being a professional rodeo cowboy and join the family business When the business started and how it continued to grow and expand. How Kathy and Hap use the business as a platform for ministry  More about Kathy’s TED Talk on how we can rebuild the earth, and her thoughts on the importance of improving our soil quality to improve our health How Kathy and Hap work together as third-generation co-owners, how they resolve disagreements and the one thing they do at the beginning of each business meeting to set the right tone  How Hap and Kathy’s relationship with God has been a big part of the Kellogg family business and family legacy The importance of humility in helping you start to see a perspective beyond yourself Why Hap and Kathy built their company culture around the idea of being generous with thoughts, words, money, time, and attention, and the way they share their influence   H. Clay “Hap” Kellogg IV and Kathy Kellogg Johnson’s Word of Wisdom: It's better to give than receive, no matter who you are, so look for those opportunities intentionally every day, then move forward and be watchful of who you're learning from and who you're teaching. Connect with H. Clay “Hap” Kellogg IV and Kathy Kellogg Johnson:  Kellogg Garden Products Website Re:build Soil, Re:build the EARTH by Kathy Johnson for TEDxYouth@Austin  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

In this compelling episode, we delve into the life and experiences of Stanley Tam, the founder of United States Plastic Corp. As a man who recently passed away, his story of overcoming adversity, embracing faith, and giving back to the community remains a powerful testament to his legacy. Join us as we discuss Stanley's humble beginnings, his entrepreneurial ventures, and the incredible impact he had on countless lives throughout his incredible journey. Our conversation with Stanley takes us through his early years, starting with his innovative business of rep replacement silver from photographic solutions, which eventually led him to venture into the plastics industry. Stanley shares the story of how he built United States Plastic Corp into a successful business, generating millions dollars annually. Throughout the episode, we explore the various aspects of Stanley's life, including his faith, the challenges he faced as an employer, and the powerful role that giving played in his life. Stanley's inspiring story highlights the importance of persistence, faith, and a commitment to making a difference in the world.   "Today he healed me, healed my legs. I was just praying to the Lord for almost an hour. I thanked him for healing me. Today was a wonderful day." - Stanley Tam "In the middle of the sermon, God spoke to me. I want all the business. That was a shock to me. Three weeks later, I said, I'll give it all to you." - Stanley Tam “In 1980 I went into plastics. Now we do 65 million a year." - Stanley Tam   This Week on The Wow Factor: Stanley faced multiple failures in the silver collecting business but persevered through prayer, eventually finding success. God played a central role in Stanley’s life, guiding him to turn over his business to a higher power and experiencing growth and prosperity. Stanley has given over a hundred million dollars away, attributing his success to placing God first in his life and business. The struggle of aging while being blind Memorizing the Bible despite being blind The excitement of meeting Billy Graham Stanley loves ice cream, which he ate daily At the age of 104, Stanley experienced a miraculous healing of his leg pain after praying to the Lord. Stanley’s life verse is Matthew 15:16 Stanley Tam’s Word of Wisdom: Stanley's word of wisdom can be derived from his story of persistence and faith. He demonstrates the importance of never giving up, even in the face of adversity, and trusting in a higher power to guide you through challenges. His wisdom emphasizes the value of hard work, determination, and believing in yourself and your purpose. Connect with US Plastic Corp: LinkedIn YouTube Contact Form Instagram Twitter Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

On today’s episode we talk with Marty Ozinga III, the former CEO of Ozinga Inc. As an American-owned, fourth-generation family business, Ozinga provides concrete, bulk materials, and energy solutions, along with transportation services through an extensive network of truck, rail, barge and ship terminals.  Established in 1928 in Evergreen Park, Illinois, Ozinga survived the Great Depression, World War II and continues to be one of the most successful concrete and bulk material companies today.  In this episode, you’ll hear Marty talk about the history of the Ozinga family business, how he empowers Ozinga employees, and how by serving God you will reach unbelievable heights in your business.  “Life is about serving others and empowering those around you” -  Marty Ozinga III “We’re not working here for ourselves. We’ve always been convicted that everything belongs to God” - Marty Ozinga III “Understand that you’re not the center of the universe, you’re here to serve” - Marty Ozinga III This Week on The Wow Factor:  The Ozinga Family History  The process of taking over the company at age 23  Understanding other people’s gifts and talents  Faith as a foundation  8 “Around the World” tickets, no cellphones, no google, and a lot of adventure The Ups and Downs of the concrete business  Caring about the people  Transition out of being CEO Marty Ozinga’s Word of Wisdom: Life is about serving others and empowering those around you. When you construct a business with those core values in mind, you will not only build a profitable business, but a legacy as well.  Connect with Ozinga Inc.:  Website Facebook Twitter Instagram LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Erle Nye, Owner of EN Consulting and the former Chairman, and CEO of TXU, transformed Texas-based TXU into an international energy corporation. Erle’s career includes times as Chairman of the Nuclear Energy Institute and the Texas Board of Regents, as well as numerous leadership positions within the energy industry. We're diving into the life and experiences of Erle Nye, as he shares some of the moments that have helped shape his perspective and guided him in the right direction. Erle discusses his professional journey, including his time as a leader at TXU, and describes a few of the leadership challenges he overcame during that time. Finally, Erle shares his insights into what it takes to achieve personal and professional success, including the critical factors of integrity, responsibility, and empathy, and what ethical leadership means to him.   “Generosity has its own reward.” - Erle Nye   “Everybody is part of the solution.” - Erle Nye   “Be honest, be responsible, and care about people.” -  Erle Nye   This Week on The Wow Factor: What Erle learned about relationships and communication from his veterinarian father Some important mentors Erle has had throughout his life Erle’s fantastic experience at Texas A&M University and how the decisions he made there shaped his life What Erle learned about the value of teamwork at college Erle’s thoughts for parents or grandparents whose children don’t follow the path they envisioned for them How Erle found himself growing and developing as a leader at TXU One particular challenge that Erle had to overcome as a leader and how it helped him develop personally and professionally How working with a psychologist at TXU changed the company culture for the better Core tenants of the culture at TXU, including service to others Erle’s relationship with George H. Bush and what he learned about leadership from watching him The three factors that are critical to personal and professional success — integrity, responsibility, empathy   Erle Nye’s Word of Wisdom: Be honest, be responsible, and care about people.   Connect with Erle Nye:  Erle Nye on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Erle Nye, Owner of EN Consulting and the former Chairman, and CEO of TXU, transformed Texas-based TXU into an international energy corporation. Erle’s career includes times as Chairman of the Nuclear Energy Institute and the Texas Board of Regents, as well as numerous leadership positions within the energy industry. We're diving into the life and experiences of Erle Nye, as he shares some of the moments that have helped shape his perspective and guided him in the right direction. Erle discusses his professional journey, including his time as a leader at TXU, and describes a few of the leadership challenges he overcame during that time. Finally, Erle shares his insights into what it takes to achieve personal and professional success, including the critical factors of integrity, responsibility, and empathy, and what ethical leadership means to him.   “Generosity has its own reward.” - Erle Nye   “Everybody is part of the solution.” - Erle Nye   “Be honest, be responsible, and care about people.” -  Erle Nye   This Week on The Wow Factor: What Erle learned about relationships and communication from his veterinarian father Some important mentors Erle has had throughout his life Erle’s fantastic experience at Texas A&M University and how the decisions he made there shaped his life What Erle learned about the value of teamwork at college Erle’s thoughts for parents or grandparents whose children don’t follow the path they envisioned for them How Erle found himself growing and developing as a leader at TXU One particular challenge that Erle had to overcome as a leader and how it helped him develop personally and professionally How working with a psychologist at TXU changed the company culture for the better Core tenants of the culture at TXU, including service to others Erle’s relationship with George H. Bush and what he learned about leadership from watching him The three factors that are critical to personal and professional success — integrity, responsibility, empathy   Erle Nye’s Word of Wisdom: Be honest, be responsible, and care about people.   Connect with Erle Nye:  Erle Nye on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Brad Anderson is the former CEO and Vice Chairman of Best Buy, a leading consumer electronics retailer. He joined Sound of Music, the precursor to Best Buy in 1973 as a commissioned salesperson and quickly rose through the ranks, ultimately becoming CEO in 2002. Under his leadership, Best Buy experienced significant growth and expanded internationally. Brad is widely credited with turning Best Buy into one of the world's largest and most successful consumer electronics retailers. Brad has also served on the boards of the American Film Institute, American Public Media, Waste Management, Carlson Companies, General Mills, and Mayo Clinic. Brad joins me on The Wow Factor this week to discuss the importance of finding meaning and purpose in your life as a leader and how it can lead to great things. Brad shares with us the key lesson he learned about providing exceptional customer service and how it helped him turn a tiny store into a retail giant. We follow the steps Brad and his team took to transform their small chain of stores into the phenomenally successful Best Buy we know today. We also learn more about the innovator’s dilemma and why desperation and scarcity can lead to creative thinking and innovation in business.   "If you're not up against it, you're in the process of dying." - Brad Anderson "If you're going to try to share something with somebody, it has to have something authentic." - Brad Anderson "If you're going to be a unique leader, you need a unique premise." - Brad Anderson   This Week on The Wow Factor: Why Brad went to a Lutheran Seminary in St. Paul, and what made him leave without finishing The importance of having a sense of meaning and purpose in your life How Brad found his niche in sales The critical lesson that Brad learned about the value of providing customer service that goes above and beyond How the tiny company that Brad worked for developed into Best Buy Best Buy’s journey from 67 employees to 170,000 and the part that Brad played in that expansion Why great leaders need to look through a different lens to discover their true purpose The steps that Brad’s tiny store had to take to transform into a sustainable and scalable business Why desperation and scarcity led to creative thinking and Innovation in business Some of the inspirational leaders that Brad has learned from throughout his career Why Best Buy ended up becoming so successful as a first-generation superstore Brad Anderson’s Word of Wisdom: Everybody is a unique, beloved child of God. You cannot find a human being who does not have some value, who doesn't have an interesting story, and if your role is to lead in that ecosystem, you’ve got to be genuinely open to that concept.  Resources: The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business by Clayton M Christensen  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Bob Doll is the Chief Investment Officer at Crossmark Global, where he oversees the firm's investment strategy and portfolio management. With over 40 years of experience in the financial industry, Bob is a well-respected authority on global markets, economies, and investment opportunities. He is known for his insightful analysis, clear communication style, and ability to navigate complex market conditions. Before joining Crossmark Global, Bob held senior positions at several prominent financial institutions, including BlackRock, Merrill Lynch, and Nuveen Investments. He is a frequent commentator on financial news networks and has authored several books on investing and market trends.   This week on the show Bob Doll emphasizes the significance of culture in the workplace and discusses his personal experiences of being a Christian in today's world, where he noticed a shift from being encouraged to being tolerated and then being shunned. He shares his principles of stewardship and giving, emphasizing that everything we have is a gift from God, and our responsibility is to steward it well. Bob also expresses his passion for helping families stay together and be oriented towards a relationship with themselves and God.    "People are drawn to people who are generous." - Bob Doll   "Leadership via servanthood is incredible." - Bob Doll   "If it were really my money, who cares what I do with it, but if it's God's money, now I have an awesome responsibility and privilege to steward it well." - Bob Doll   This Week on The Wow Factor: Bob discusses the importance of culture in the workplace Why Bob was fired from BlackRock for sharing his faith and how it ultimately led him to a new opportunity Bob shares his perspective on the changing attitude toward Christianity in society How Bob’s faith has influenced his career and led him to work for a faith-based money management organization called Crossmark The importance of giving, understanding the principle of stewardship, and recognizing that all that we have is a gift from God Advice he received in his 20s to set a standard for giving rather than a standard of living, which has influenced his approach to money management throughout his career Why Bob is passionate about promoting strong family relationships and his concern about the wealth transfer that is currently taking place Why Bob values his role at Crossmark, and what kind of companies they invest clients’ money in How prayer, fasting, and giving help believers stay connected to their faith Bob’s conviction that it is crucial to keep faith at the center of one's life   Bob Doll’s Word of Wisdom: To be a great leader, one should serve others, lead by example, and consistently communicate and repeat the goals to increase the chances of success.   Resources: The Treasure Principle: Unlocking the Secret of Joyful Giving by Randy Alcorn   Connect with Bob Doll:  Crossmark Global Website Bob Doll on LinkedIn    Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

John Ramstead is a successful entrepreneur, international speaker, and bestselling author with over two decades of experience coaching and mentoring leaders. He is the President of Alpha Principle, LLC, an impact investment advisory firm and Founder of Eternal Leadership. John draws from his military background as a fighter pilot in the United States Navy to offer valuable insights on leadership, teamwork, and adaptability. John is a sought-after speaker who has addressed audiences worldwide and authored the bestselling book "On Purpose With Purpose." Through his coaching, speaking, and writing, he is dedicated to helping individuals and organizations discover their purpose and reach their full potential.   Join us on this episode as we hear the inspiring story of John Ramstead, who shares his experience of surviving an accident that caused catastrophic injuries and the lengthy recovery process that gave him time to consider his future. We delve into the importance of not getting trapped in a victim mentality, reflecting on how you relate to others, and being open to change. John also shares some of the valuable insights he has learned from the leaders he has worked with, emphasizing the importance of knowing what you want to achieve in life to move forward.    "What if you bet on yourself? What's the worst that could happen?" - John Ramstead   "Imagine just a gift we can give to other people when we maybe when we just take some time to slow down and encourage them." - John Ramstead   "Sit down and figure out the kind of life you're trying to create for yourself." - John Ramstead   This Week on The Wow Factor: The moment John decided to make a huge decision and bet on himself despite his initial fear of failure John’s experience of joining Top Gun as an instructor How John survived the unsurvivable accident that caved in the entire left side of his skull, broke his neck, crushed his ribcage, and punctured his lung The moment that John felt bathed in love by the Lord and how it helped him go on The lengthy recovery process that gave John time to consider his future option Why it was so important for John not to get trapped in the victim mentality John’s experience of going from giver to receiver after his accident Some things that John has learned from the leaders that he has worked with  Why knowing what you want to achieve in life is key to moving forward   John Ramstead’s Word of Wisdom: Define your desired outcomes and create a clear vision for the life you want to lead, filter out external voices, and prioritize key goals to start connecting the dots towards achieving your goals.   Connect with John Ramstead:  John Ramstead Website John Ramstead on LinkedIn  John Ramsted - Beyond Influence   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Steve White has more than 25 years of experience in the cable industry. He currently serves as the President and Special Counsel for Comcast. He is responsible for leading all operations, including sales, marketing, engineering, and customer service, across 15 states. Steve is also a prominent advocate for diversity and inclusion and has been recognized as one of the most influential Black executives in America.   Steve joins us on The Wow Factor podcast to share his experiences and insights on leadership, diversity, and inclusion and how building a diverse and inclusive workplace contributes to the success of an organization. He discusses the challenges he faced while leading high-performance teams and how he overcame them. Steve also discusses his involvement with ACE Scholarships, an organization providing financial scholarships to low-income families, and why he believes education is critical to social mobility.   "Everyone's watching the leader, and they pick up the habits of the leader." - Steve White   "Everything starts with awareness." - Steve White   "Education is about knowledge and awareness and reflection. It's not about two plus two; it’s about why you've been placed on this earth." - Steve White   This Week on The Wow Factor: Steve's background and how he got started in the telecommunications industry The importance of developing talent and creating a culture of innovation How Steve stays motivated and inspires others to achieve their goals The importance of setting clear expectations as a leader Strategies for building a diverse and inclusive workplace that values and leverages differences The role of communication in effective leadership and how to create a culture of trust and transparency The challenges of leading during a crisis and how to navigate through uncertainty and change The importance of mentorship and sponsorship in developing the next generation of leaders Strategies for managing stress and maintaining work-life balance in a fast-paced and demanding environment The impact of technology on leadership, and how to leverage it to drive innovation and growth Steve's involvement with ACE Scholarships and his thoughts on the importance of education in creating social mobility   Steve White’s Word of Wisdom: The five or six people we spend the majority of our time with are who we will become. So be careful how you select your friends, be careful who you spend your time with, and ensure they're pouring into you in a positive way.    Connect with Steve White:  Comcast Corporation Website Steve White Comcast on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Our guest on this episode of the Wow Factor podcast is Chris Wright, the CEO and Chairman of the Board of Liberty Energy. Chris has an impressive background in the energy industry, having worked in oil and gas, fusion, solar, and geothermal energy. He founded Pinnacle Technologies at the young age of 27 and has served as Chairman of Stroud Energy, in addition to sitting on the board of several nonprofits. Chris is also an outdoor enthusiast and a devoted family man. During our conversation, Chris shares his experiences as an entrepreneur, including the moment he realized he wasn't cut out to work for other people. He offers his thoughts on climate change, the importance to society as a whole of oil and gas, and why he made his #ThankYouNorthFace YouTube video. Chris also shares more about his work with ACE Scholarships, which awards financial scholarships to low-income families so promising students can attend the school of their choice.    “Just because people say you can't do it, doesn't mean you can't.” - Chris Wright   “Humans are all different. They need to be doing different things; they value different things, they fear different things, they're inspired by different things.” - Chris Wright   This Week on The Wow Factor: ●      What Chris discovered about his passion for big science in his first semester at MIT ●      The moment that Chris realized that he wasn’t cut out to work for other people ●      Some of the essential lessons that Chris learned in his first job after college ●      Why he started Pinnacle Technologies at the young age of 27 ●      The process of hydraulic fracturing or ‘fracking’ and why Chris is such a staunch supporter of the practice ●      Some of the paradoxes inherent in the discussions around climate change ●      Why Chris made a YouTube video calling out North Face’s hypocrisy and how it led to the #ThankYouNorthFace campaign to force a discussion of the multiple uses of oil and gas in products ●      The bottom line on climate change, according to Chris ●      Why the ACE Scholarships program was created ●      Why the current policy of trying to restrict the development of oil and gas is raising prices and damaging communities worldwide   Chris Wright’s Word of Wisdom: “There are huge challenges out there. But if you make good decisions, you choose the right partners, and you're a little bit bold, you can do a lot.” -  Chris Wright    Connect with Chris Wright:  ●      Liberty Energy Website ●      Thank You, North Face on YouTube ●      Chris Wright on LinkedIn ●      Liberty Energy on Facebook ●      Liberty Energy on LinkedIn ●      Liberty Energy on Twitter ●      Liberty Energy on Instagram   Connect with The WOW Factor: ●      The WOW Factor Website ●      Connect with Brad Formsma via email ●      Brad Formsma on LinkedIn ●      Brad Formsma on Instagram ●      Brad Formsma on Facebook ●      Brad Formsma on Twitter    

Lt Col Dan Rooney, an Air Force fighter pilot and a force for good. From humble beginnings above his garage, he founded The Folds of Honor Foundation to provide educational scholarships for the families of fallen military members. In his new book, FLY INTO THE WIND: How to Harness Faith and Fearlessness on Your Ascent to Greatness, Lt Col Rooney demonstrates how we are all connected by God, and the path to fulfillment begins with changing ourselves to better one another. Lt Col Dan shares his faith in the concept of synchronicity and how chance and purpose allow God to bring people into our lives that shape us. He shares the incident that planted the seed of Folds of Honor in Lt Col Dan’s mind and the moment he felt the hand of God on his shoulder calling him to do something more significant with his life. He also explains why he believes that all great leaders need to take that big step and have the courage to take action before they are ready and surrender to a higher force.    “Great leaders have got vision, and they've got humility.” - Lt Col Dan Rooney “Resistance isn't placed in our lives to keep us down. It's actually in our lives to raise us up.” - Lt Col Dan Rooney “You are the sky; everything else is the weather.” -  Lt Col Dan Rooney   This Week on The Wow Factor:  ●  Dan’s early life and the lessons about hard work that his very first job at the Stillwater Country Club, Oklahoma, taught him ●  The chance encounter that made him realize what he wanted to do with his life ●  How Lt Col Dan came to be compared to Tiger Woods ●  Some of the challenges that Lt Col Dan has encountered in his life, including recognizing that his  ego was getting in his way ●  Lt Col Dan’s code of living based on CABU (Ceiling and Visibility Unlimited) and how he used it to get through some tough times ●  Lt Col Dan shares the two most significant barriers to achieving your goals ●  The power of forgiveness and how getting rid of that parasitic drag can transform your life ●  The importance of having a routine in staying motivated ●  Why Lt Col Dan firmly believes that if you write your plans down, they are more likely to happen in your life ●  Why Lt Col Dan appealed to Jack Nicklaus to support American Dunes and how it helped them raise $1.1 million for Folds of Honor   Lt Col Dan Rooney’s Word of Wisdom: Go before you're ready. The single strand of DNA that ties every great leader together is the understanding that you'll never have all the answers, but if you have the courage and faith to go before you're ready, people will follow you.   Connect with Lt Col Dan Rooney:  ●  Folds of Honor Website ●  Lt Col. Dan Rooney's Website ●  Lt Col Dan Rooney on LinkedIn ●  Lt Col Dan Rooney on Instagram ●  Lt Col Dan Rooney on Facebook ●  Lt Col Dan Rooney on Twitter ●  Fly Into the Wind: How to Harness Faith and Fearlessness on your Ascent to Greatness by Lt Col Dan Rooney    Connect with The WOW Factor: ●  The WOW Factor Website ●  Connect with Brad Formsma via email ●  Brad Formsma on LinkedIn ●  Brad Formsma on Instagram ●  Brad Formsma on Facebook ●  Brad Formsma on Twitter 

Craig Dance’s passion for sports has fueled his desire to make Champion Coach the most respected name for motorcoach ground transportation among professional and collegiate teams. He is fully committed to providing customers with the newest models, cleanest motorcoaches, and the latest technology on the road today. Craig and his wife Hazel married in 1989 and have three adult children working at Champion Coach. They are both devoted Christians seeking to honor the Lord in everything they do, both personally and professionally. Craig currently serves on the Advisory Board at Truist, Capital Campaign Committee at Joni & Friends, and as an elder at his local church, Praise Cathedral. He has also made an appearance as a guest on Dr. James Dobson’s Family Talk show.  Craig and I connected on the show over our shared love of giving, and I know you’ll love our conversation on why giving to ministries that make a real impact can profoundly affect you as an individual. Craig also tells his stories of starting the business and meeting some of the sporting greats and why that personal touch and family atmosphere is one of the cornerstones of Champion Coach.   “What teams and customers remember is the quick response to a problem.” - Craig Dance   “The challenge for all of us in businesses is to stay at our best every day.” - Craig Dance   “Giving set me free.” -  Craig Dance   This Week on The Wow Factor: ●      What made Craig decide to leave South Carolina for the University of Georgia ●      How Craig came up with the business idea for Champion Coach  ●      The inner workings of Champion Coach and how they manage the team movement in Major League Baseball and NCAA basketball tournaments, among others ●      Some of the big personalities the drivers see up close and personal, including Coach K at Duke ●      Their commitment to providing a fantastic experience to their service users  ●      How Craig grew the business to meet increased demand ●      How Champion Coach handled the challenges of the pandemic and what they’re doing to recover post-COVID 19 ●      The importance of being transparent if problems do crop up ●      Why the culture at Champion Coach is based on three central pillars, including “Sowing Back into the Kingdom” ●      Why Craig loves giving to ministries that are making an impact ●      What’s next for Craig and Champion Coach   Craig Dance’s Word of Wisdom: Don’t sell your life out for the business. Maintain a work/life balance that allows you to spend time with your family. Don’t undervalue honesty as a quality, always underpromise and over-deliver, and be transparent with your team and your customers.   Connect with Craig Dance:   ●      Champion Coach Website   Connect with The WOW Factor: ·       The WOW Factor Website ·       Connect with Brad Formsma via email ·       Brad Formsma on LinkedIn ·       Brad Formsma on Instagram ·       Brad Formsma on Facebook ·       Brad Formsma on Twitter    

Joni Rogers-Kante is a successful entrepreneur and the founder and CEO of SeneGence, a billion-dollar network marketing company and global leader in luxury cosmetics. Joni's journey to success started at the age of 16 when she began working for the Sav-On Corporation and eventually became the Assistant Manager of the highest-performing store in the chain. Her passion for entrepreneurship led her to pursue a career in direct sales cosmetics. In 1999, Joni launched SeneGence, which she has built into a successful and thriving company that empowers women to reach their full potential. I’m delighted to have Joni Rogers-Kante with me on the podcast this week to discuss how her father’s strong work ethic led to her interest in becoming an entrepreneur. She shares how she built SeneGence from the ground up while also caring for her young family and what led to her interest in creating cosmetics that were actually good for the skin. Joni also shares what the SeneGence achievement trips are and how they build relationships outside of work and create a beautiful community.   “I always need the interaction, conversation, and the influence of others, even if it's just throwing around ideas that get my creative juices going.” - Joni Rogers-Kante   “Follow that gut instinct.” - Joni Rogers-Kante   “I saw that a career in direct sales could allow me to work from my home and use my brain to build while taking care of my family.” -  Joni Rogers-Kante   This Week on The Wow Factor: ●      Why Joni decided to leave college and work full-time as a beauty consultant ●      Finding the balance between building a business  and having a young family ●      How Joni found the chemist to help her fulfill her dream of creating anti-aging cosmetics that are good for the skin ●      Some of the challenges that Joni has overcome in her journey, including a considerable issue with funding her first venture ●      What direct sales involves, and how it empowers female entrepreneurs ●      How the financial side of things works for SeneGence employees ●      The Make Sense Foundation and how they support women and children in crisis ●      Why Joni decided to write her book Million Dollar Lips ●      Why SeneGence is seeing such significant business growth in Australia currently  ●      The extraordinary project that Joni and her husband have taken on in her hometown of Sapulpa, Oklahoma   Joni Rogers-Kante’s Word of Wisdom: Be true to yourself. Don't be afraid to listen to that divine voice that steers you toward the correct decision, regardless of how difficult that decision is.    Connect with Joni Rogers-Kante:  ●      SeneGence USA Website ●      Joni Rogers-Kante on LinkedIn Connect with The WOW Factor: ●      The WOW Factor Website ●      Connect with Brad Formsma via email ●      Brad Formsma on LinkedIn ●      Brad Formsma on Instagram ●      Brad Formsma on Facebook ●      Brad Formsma on Twitter   

Mark Houser is the founder of Symphero Energy Solutions, LLC, an advisory services company in the oil and gas and renewable energy development markets. Before starting Symphero Energy Solutions, Mark served as Chief Executive Officer of University Lands from 2015 to 2021; he also held multiple executive roles for Enervest, Ltd. and Occidental Petroleum & Canadian Occidental Petroleum, Ltd. Mark began his career in 1984 with Kerr-McGee Corporation. He received a Bachelor of Science degree in Petroleum Engineering from Texas A&M University, College Station, Texas, and an MBA from Southern Methodist University. Mark currently serves on numerous boards including The Houston Methodist Hospital System and Enerplus Corporation. He and his wife, Lou, have 4 daughters, 9 grandchildren and are active in their church and numerous faith-based organizations in the Houston community. Mark is on the podcast this week to share how his interest in pursuing a career in the oil and gas industry developed and got him fired up with a vision of what things could look like for him going forward. We dive right into some of the most transformational moments of his career and how they often coincided with transformation in his personal life too. And we dig into the importance of working for a company whose values align with yours and how you share that company culture with the whole team.    “We all need  aspirations.” - Mark Houser  “The key is to stick to your values and stick to your convictions.” - Mark Houser  “For you to deliver on your plans, you have to have your employees all engaged in a common mission.” -  Mark Houser   This Week on The Wow Factor: ●      What Mark learned about customer service and commitment to work from his parents ●      Some of the people who influenced Mark in his early life and career, including his uncle ●      When he learned firsthand what the oil and gas business was like ●      His experience at Texas A&M University and how he continues to live the Aggie Core Values ●      Why Mark and his wife both quit their big corporate jobs to move to Dallas, then Canada, with their children in tow ●      Why Mark decided to jump ship from a big oil and gas company to a smaller company that aligned better with his values ●      The intricacies of raising money in the oil and gas industry and how Mark helped build a committed team ●      Moments when Mark developed his leadership skills ●      Why a crucial part of leadership is to make sure your story is consistent and Mark’s recommendations for how to do that ●      What fracking is and how it works ●      Why he created  Symphero Energy Solutions and what its vision and mission is   Mark Houser’s Word of Wisdom: Be where your feet are — for most people, the opportunities that get presented to them come from folks and opportunities right around where they are. You also must remember to keep your feet moving, so you don’t get stuck in the mud. Lastly, keep your eyes out on the Lord and where you're headed.   Connect with Mark Houser:   ●      Mark Houser on LinkedIn Connect with The WOW Factor: ●      The WOW Factor Website ●      Connect with Brad Formsma via email ●      Brad Formsma on LinkedIn ●      Brad Formsma on Instagram ●      Brad Formsma on Facebook ●      Brad Formsma on Twitter  

Matt Stuller is the Founder and Chairman of Stuller Inc., one of the largest jewelry manufacturing and distributing firms in the United States and an industry leader in the domestic and international wholesale jewelry sector. He is a member of The Jewelers Vigilance Committee and the Board at the Jewelry Information Center. Matt is a winner of the National Entrepreneur Of The Year award.   I’m thrilled to have Matt Stuller with me on the podcast today to discuss how he got his first job in the jewelry sector entirely by accident and how it developed into a lifelong career. We talk about how Stuller Inc. got its most significant break and why Matt’s commitment to excellent customer service saw the company expand nationwide. Matt also shares his tips for maintaining a culture of service and generosity at the company and why leading from the front is imperative.   “We get to use those precious materials to be able to create beautiful things that celebrate very special events in life.” - Matt Stuller   “I wanted to be able to have a lot of customers who owed me a little rather than a handful of customers that ruled me.” - Matt Stuller   “This has been a mission for me.” - Matt Stuller   This Week on The Wow Factor: How Matt ended up working in a jewelry store The practical problems of setting up a jewelry business and some of the challenges Matt faced when looking for his initial funding How he built his reputation in the jewelry industry The magic of designing something beautiful that somebody wants to buy and keep as a legacy How FedEx opened up the doors of opportunity by allowing them to offer next-day delivery Matt’s perspective on God and faith in business How to maintain a strong culture of service as a company grows Some of the causes that Stuller Inc. supports financially and why they are so close the Matt’s heart   Matt Stuller’s Word of Wisdom: To be successful takes a lot of hard work. As a leader, you have to set an example; you have to set the pace.   Connect with Matt Stuller:   Stuller, Inc. Website Stuller, Inc. on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Betsy is the Founder and Chief Executive Officer of Pendleton Square Trust Company and serves as a Director of Pendleton Square Holdings, LLC. Pendleton Square is focused on building multi-generational family relationships, executing family legacy plans, and partnering with family advisors for investment management. Before Pendleton Square, Betsy worked at Cumberland Trust and JPMorgan Private Bank, serving families throughout the Southeast. She was also a Director with SunTrust Robinson Humphrey’s Corporate & Investment Banking group for over a decade.   I’m joined on the podcast this week by Betsy, who shares her vision for the Pendleton Square Trust Company and why she is passionate about building a company that has heart and soul and puts relationships first. Betsy also describes how her faith connects with the work she does and outlines some of her spiritual gifts, including the gift of administration, organization, building relationships, and helping families navigate significant life events.   “Always show up with a positive attitude and a grateful heart.” - Betsy Brown   “We wanted to put relationships first and understand family legacy .” - Betsy Brown   “Our mission is to guide generations forward to sustain and protect family legacies.” - Betsy Brown   This Week on The Wow Factor: Betsy’s experience of growing up with an entrepreneurial mother and the lessons she learned about creating community in a business The four tenants that aligned perfectly for Betsy to create the Pendleton Square Trust Company The advantages of having the business in the state of Tennessee How Betsy helps her clients preserve the long-term family relationships they already have Why Betsy is so committed to building relationships How Betsy came up with the right name for her business What Betsy envisions for the mid-term future of the Pendleton Square Trust Company The typical profile of Betsy’s clients and why she loves that her company grows with families How to create a digital checklist of information for families Betsy’s passion for The Jump Fund, an angel investment fund focused on investing in female entrepreneurs with high growth, scalable companies in the southeast   Betsy Brown’s Word of Wisdom: Stay positive, even through tough challenges. I always go back to my father's great advice because he taught me early on to always show up with a positive attitude and a grateful heart.   Connect with Betsy Brown: Pendleton Square Trust Betsy Blunt Brown on LinkedIn The Jump Fund   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Melissa and Doug Bernstein are co-founders of the wildly successful toy company Melissa & Doug. They have spent the last 30 years helping children discover themselves, their passions, and their purpose through open-ended play, designed over 5,000 innovative products for children of all ages, and sold billions of dollars of toys worldwide.   Melissa and Doug are with me on the podcast this week to share why coming from families of educators was the impetus for their mission-based toy business. They discuss the great combination of teamwork that has made their partnership successful and how their skills complement each other in their company. Melissa also shares her personal journey to becoming a better, more authentic leader and how she has brought that self-discovery into the company so others can also learn to bring their whole selves to work.   “There's nothing as powerful as authentic leadership.” - Melissa Bernstein   “Melissa and I, from our very first date, were talking about things that we wanted to do for the world, make it a better place.” - Doug Bernstein   “I believe that the cry of our soul to be seen authentically grows so loud that we cannot deny it any further.” - Melissa Bernstein   This Week on The Wow Factor: How Melissa and Doug met through their families When they founded their business and why they made the leap into making incredible products for children Why they take such pride in continuing to innovate, and how they leverage their curiosity Why the first product they manufactured was dubbed number 30 The moment they uncovered a serious deception and how it turned out to be one of the most extraordinary things that could have happened How they have built such incredible relationships and loyalty among their retail base The way they work with their distributors and why it was such a steep learning curve in the beginning Melissa’s personal journey of self-discovery and acceptance and how she is helping adults strengthen their resilience, spark joy and unlock their full potential through her new venture, Lifelines How they communicate their culture of authenticity and vulnerability in the company The benefits they have seen from inviting investors into the group   Melissa and Doug’s Word of Wisdom: Many leaders lead out of how they think they should be, and they look from the outside in as to who they should emulate. But the truth is, there's nothing as powerful as authentic leadership, which means just having the courage to discover who you are and your unique style, and then having the fortitude to communicate that.   Connect with Melissa and Doug: Melissa and Doug's Website Melissa and Doug on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Davy Liu’s passion for his work was instilled in him from the very beginning. Davy’s family immigrated to the United States from Taiwan when he was thirteen, and he sought refuge in his natural talent – art – as he struggled to adapt to the new culture and language. After graduating from Ringling School of Arts and Design in Florida, Davy became a Disney animator and worked on films including Beauty and the Beast, Aladdin, Mulan, and The Lion King. Davy founded Kendu Films in 2004 and is working on a series of animation and picture books called the “Invisible Tails” series, retelling historical stories from a brand new perspective.   I’m excited to have Davy on the show to share with us how he found his passion for art when he moved with his family from Taiwan to the USA and ended up pursuing a career as an animator. Davy explains why, although he loved his job as a Disney Animator, he felt he had to move on and what God called him to do with his talents. Davy and I also discuss why it’s essential to take risks, have faith, and commit wholeheartedly to those projects that you know will be transformative.   “Think about what God can do if you just take that little risk.” - Davy Liu   “The power of the art of animation can transform children, families, and big children.” - Davy Liu   “The only wealth that I had was this vision that someday, the Bible can become a beautiful animated film that can reach the unchurched.” - Davy Liu   This Week on The Wow Factor: What Davy learned about the power of storytelling from working at Disney The positive experience of working with a team of creatives The story behind Davy’s iconic cowboy hat Why Davy moved on from Disney’s Lion King to work for the King of Kings The humble beginning of Kendu Films and how Davy developed his vision How Davy developed the concept of the “Invisible Tails” series, retelling Biblical stories from the perspective of animals The process of translating Davy’s creative vision onto the screen Film projects that Davy has in the pipeline, including The Giant Leaf, which involves working with some of the Disney greats How funding is raised for animated films and why people are motivated to invest   Davy Liu’s Word of Wisdom: Be a cowboy. We all have talent, so have Faith, don't follow the world, be a pioneer and take some risks. “You Kendu it!”   Connect with Davy Liu: Davy Liu's Website Kendu Kids Ministry Website Kendu Films Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Mart Green (Trustee Emeritus) began his retail career in his parents’ business and now serves as the Chief Strategy Officer for the Green Family Businesses and is the Board Chair of Hobby Lobby. In 1981, Mart established Mardel, a chain of Christian and educational supply stores. In January 2005, Christian Retailing named Mart Green one of the Top Fifty People who have most impacted and shaped Christian retailing in the last half-century. In 2008, he was also awarded the Jim Carlson Christian Bookstore of the Year Award by the Christian Book Association (CBA) for setting standards of excellence in the industry.   Mart Green joins me on The Wow Factor to discuss his journey to build a Digital Bible Library through the IllumiNations project. He shares why he believes it is so important to centralize, digitize, standardize and finalize the Bible texts of the world so even more people can hear His Word. Mart also discusses his early career, why he was inspired to start his own business, and his conviction that living generously is the only way to leave a meaningful legacy.   “I think the greatest person of all time, the “GOAT” who ever lived on planet Earth was Jesus.” - Mart Green   “We believe that it's good to give where you live.” - Mart Green   “God is a God of now; he's got plenty for tomorrow. Give it away now. He gave it to you. You direct the giving, you get involved, you get the joy of that.” - Mart Green   This Week on The Wow Factor: Why earning his allowance helped Mart understand the value of hard work How Mart’s family instilled a generous spirit in him Why Mart quit school and went back to Oklahoma to start a Christian Bookstore What Mart learned early on about leading people Mart’s role as CEO of Ministry Investments What kind of Ministries Hobby Lobby likes to invest in How the Green family developed their family mission statement The steps Mart is taking to eradicate Bible poverty by 2033 How IllumiNations got its amazing display at the Museum of the Bible The importance of building collaborations and partnerships in achieving big goals The next big thing Mart has planned —including working with Dallas Jenkins of The Chosen   Mart Green’s Word of Wisdom: There are three things I'm looking for in people: generosity, humility, and integrity. Those are three character traits that I want in staff, in my friends, and my family.   Connect with Mart Green: Mart Green on LinkedIn Illuminations Bible   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter   Other Links: https://thesignatry.com/  

Steve Brown is the founder, chairman, and chief executive officer at Trinity Capital, a leading provider of venture debt and equipment financing to institutionally backed growth-stage companies. He has been a part of the venture ecosystem for over 30 years and is dedicated to supporting entrepreneurs and the venture capital firms that back them. Steve is on the Board of Directors for invisionAZ, which aims to accelerate the growth of Arizona's vibrant tech ecosystem. He also serves on the Investment Committee for invisionAZ’s Arizona-based Venture Fund. Steve earned a B.S. in business administration and marketing from McNeese State University.   Steve joins me on the show to share his ten essential pieces of advice for aspiring leaders and why he is so committed to sharing them with young people in business. I’m thrilled that he has joined me to talk about the power of hard work and the importance of building relationships in business, and I’m sure you’ll find his wisdom so useful. Steve also dives into when he realized he had an entrepreneurial mindset and how that manifested in his life.   “You have to have a vision and a dream.” - Steve Brown   “We're all about people who are about caring for our people, and them caring for each other, because that bleeds out to the customers, the investors, the service providers, and all the stakeholders of Trinity.” - Steve Brown   “Life is about giving and serving.” - Steve Brown   This Week on The Wow Factor: What Steve learned about the power of hard work from the people around him as a young man When and why he started Trinity Capital Inc Steve walks us through the steps of the early startup process of a business like Trinity Capital How to create a business model that is different Why a generous spirit is essential in creating meaningful relationships The six central pillars of Trinity Capital’s company culture and how Steve consciously developed the cultural identity of the company How to create a sustainable culture What changes when a company goes from being a private company to a public company What the older Steve Brown would tell his younger self about business and life Steve’s ten key pieces of advice for leaders   Steve Brown’s Word of Wisdom: Live every day as if it were your last, and maximize what you know is right in your life right now because you may not have tomorrow.   Connect with Steve Brown: Trinity Capital Website Steve Brown on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Jim Stovall is the President of the Emmy Award-winning Narrative Television Network and a highly sought-after author and speaker. His work making television accessible to the USA’s 13 million blind and visually impaired people saw him named Entrepreneur of the Year by The President’s Committee on Equal Opportunity; he was also chosen as the International Humanitarian of the Year in 2000. Jim is the author of the best-selling book, The Ultimate Gift, which is now a major motion picture starring James Garner and Abigail Breslin.   On the Wow Factor today, Jim shares what it was like for him to be slowly losing his sight as he was trying to become an entrepreneur and develop his business, and how Ray Charles was a reminder to Jim that God did have a plan for his life after sight loss. He describes what prompted him to start The Narrative Television Network to support visually impaired people to enjoy tv and films. Jim also shares his belief that if you've got passion, a calling, and willingness, then everything else is possible.   "We walk by faith and not by sight.” - Jim Stovall   “you change your life when you change your mind.” - Jim Stovall   “Listen to what people say, but really watch what they do.” - Jim Stovall    This Week on The Wow Factor: The routine physical exam that revealed an unanticipated issue and how it changed the trajectory of Jim’s life How Jim met his wife and when they figured out the plan for their lives How Jim is so productive despite his lack of sight The overarching themes in his books How he began as a platform speaker Jim’s philosophy that it is possible to use adversity as a springboard to change your life and why your mindset is the key to your legacy and your salvation The details of Jim’s most recent book, The Gift of Giving: Living Your Legacy Why Jim launched the Crusader Scholarship Fund and the Stovall Center for Entrepreneurship Why Jim is convinced that every success we have is not a destination, it's a platform from which to view our next big opportunity for success   Jim Stovall’s Words of Wisdom: You change your life when you change your mind — we’re all only one decision away from anything we want. The biggest dream you ever had, the most significant thing God ever called you to, is alive and well, and the only thing you’ve got to do to activate it. Go into that little voting booth in the middle of your soul that only you and God know about, and grab that lever that says yes, and pull it. And if you'll vote yes for yourself in that big dream, you'll find out that God voted yes for you a long time ago.   Connect with Jim Stovall: Jim Stovall Website Jim Stovall on Twitter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Kathrine Lee is a life and business strategist and the founder & co-creator of The Ultimate Source, a faith-based personal development system that teaches the practical application of essential life skills. She is an internationally recognized speaker who has worked with Boeing, Disney & DIRECTV and has appeared on the Oprah Winfrey Show and featured in O Magazine, sharing her inspirational story and lessons learned along the way. Kathrine is also the founder of the Pure Hope Foundation, a non-profit organization committed to strengthening families and supporting those victimized by trafficking.    Kathrine joins me today to explain her philosophy on the action steps that will help you move forward in life and how she guides her students through those steps. She shares the events that led to her feature on the Oprah Winfrey Show, why she is grateful for the opportunity to expand her influence and reach out to help others through the challenges in their lives, and how being on the show led to a meeting with President Barack Obama. Kathrine also goes into how she manages the setbacks and successes of entrepreneurship and how she deals with the curve balls that life throws her   " I think producing something, whether it's your paycheck or an outcome, that is something that keeps us alive - we work six days and rest on the seventh, and that's a beautiful thing.”  - Kathrine Lee “A setback is a setup for a comeback.” - Kathrine Lee “When we help someone else, without any return for ourselves, we get this incredible brainwash of positive brain chemistry that gives us what is deemed the helper’s high.” - Kathrine Lee   This week on The Wow Factor: How Kathrine grew up an influencer from a very young age and why she regards her work as such a beautiful purpose Why rest is just as important as work, and why Kathrine finds it gives her rhythm to her life The foundation of Kathrine’s spiritual and relational walk with God Why Kathrine was existing in mediocrity until a shocking event showed her why she needed to make significant changes in her life The importance of finding a mentor that makes you question yourself and how Kathrine found someone who could help her go to the next level in her business The Ultimate Source course and why Kathrine put together all the things she would want people to know, drawing on her experience as a mom, a life coach, a business strategist, about the 12 life areas How learning how to breathe can support your rest and relaxation Why building habits is critical to success Kathrine’s role in The Daniel Plan: 40 Days to a Healthier Life by Dr. Daniel Amen, Rick Warren, and Dr. Mark Hyman Why recent social distancing measures can be damaging to people’s mental health   Kathrine Lee’s Words of Wisdom: Live a life of generosity - living a life of generosity brings back such return. If we hoard our time, talent, and treasure instead of putting generosity, we miss out on the deep joy it brings.   Connect with Kathrine Lee: Kathrine Lee Website The Ultimate Source by Kathrine Lee Kathrine Lee on Facebook Kathrine Lee on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Jennifer Sey is an American author, filmmaker, business executive, and retired artistic gymnast. She was a seven-time member of the U.S. Women's National Team and was the 1986 U.S. Women's All-Around National Champion. Her first memoir, Chalked Up, was released in 2008 and detailed the coaching cruelty inflicted on children in gymnastics. Sey also produced the 2020 Emmy-award-winning documentary film Athlete A, which connected the crimes of Larry Nassar to the broader abuses in the Olympic movement. Sey began working at Levi Strauss & Co. in 1999, rising to Chief Marketing Officer and then Brand President until, in January 2022, she was asked to resign because of her vocal opposition to the extended closure of San Francisco’s public schools. She is a mother of four and now resides in Denver with her family.   I’m so happy to be joined by Jennifer on The Wow Factor this week — she’s with me to share how her unusual childhood as an elite gymnast impacted on her career and leadership style as an adult. She discusses when her interest in making films was sparked and why it is so important to be able to tell a story that resonates with your audience. Jennifer is also candid about the events that led to her stepping down as CMO at Levi Strauss & Co and why it is integral to her philosophy as a leader to be authentic.   “Personal stories can really create understanding and empathy.” - Jennifer Sey   “Great ideas can come from anywhere. You need open debate and dissent and lots of talking to get to the really great ideas.” - Jennifer Sey   “My job is to create the vision and help make good decisions.” - Jennifer Sey   This Week on The Wow Factor: Why Jennifer walked away from her gymnastics career damaged, broken, and not proud of what she had achieved Why Jennifer took a job in advertising after graduating from Stanford Why she decided to move from an ad agency to GAP, and finally to Levis Strauss & Co The importance of storytelling in the business world and how it helps brands stay relevant Some of the leadership lessons Jennifer has found useful throughout her career How Jennifer learned to reject feedback that wasn’t relevant Jennifer’s leadership goals, including helping her team create meaning in their work Why Jennifer was determined not to be the type of leader who creates a bottleneck by micromanaging people What happened in the spring of 2020, when Jennifer was the Chief Marketing Officer at Levis Strauss & Co and how she went from being on track to lead the company to leaving completely Why it was important to Jennifer to be able to speak openly about leaving Levis Strauss & Co Why Jennifer felt she had no choice but to speak out about public school closures during the COVID-19 pandemic How she feels now about Levis and why she’s working on forgiving them for the last two challenging years What's next for Jennifer, including making a documentary about the impact on kids of the prolonged school closures   Jennifer Sey’s Word of Wisdom:  If you can find a place to be your unique self and bring your unique gifts to bear on the work at hand — that's a place for you as a leader.   Connect with Jennifer Sey: Twitter: @JenniferSey Substack: https://jennifersey.substack.com/ Jennifer Sey on LinkedIn Levi's Unbuttoned Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Brad Freels joined Midway in May 1983, became a partner in 1990, and currently serves as the Chairman. Brad is a member of Midway’s leadership team and investment committee. Under his leadership, Midway has prospered and become one of the most active developer/investment owners in the greater Houston area. Brad received both his BBA and MBA from Texas A&M University. He is involved with numerous national and local businesses, educational, Christian, and charitable organizations.   Brad joins me on the show this week to talk about what happens when vision and resources come together. He shares his journey as a leader, how he has honed his skills at Midway, and why it’s so crucial to appreciate and respect those around you. Brad also describes some of the projects he is involved with, including one on the riverfront in Houston designed to bring the community together by giving them a beautiful leisure space.   “It's just being intentional and having some level of care in your heart.” - Brad Freels   “We have such an incredible group of people around here with big hearts.” - Brad Freels   “Making money should never be your goal.” - Brad Freels   This Week on The Wow Factor: Brad’s family background and his achievements growing up How having a mentor helped Brad in his business Why initiative is the key to success How to use the wisdom of wise people as a motivator What happened when Brad took the reins at Midway and why he moved the company HQ to Houston Why it is so vital to pour love and encouragement into your team and the people around you as a leader Why every opportunity we have is given to us by God, and why it’s so essential for Brad to acknowledge that The East River project and why it’s going to be a game changer for the Houston community How Brad has built great strategic relationships with other extremely talented people to help them achieve their creative vision Some of the trials Brad has gone through that have helped move him forward   Brad Freels’ Word of Wisdom: Making money should never be your goal because if that's your goal, you're going to compromise yourself and your integrity. Just do what you do well, and the money is a byproduct of success for what you do.   Connect with Brad Freels: Midway   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kendra VanderMeulen is the CEO of the National Christian Foundation, the largest Christian grantmaker in the world. The team at NCF mobilizes resources and inspires Biblical generosity, serving thousands of families, advisors, and ministries nationwide. Previously, Kendra served as the President of the National Christian Foundation Northwest, where she loved growing in her Journey of Generosity and helping those she served to do the same. Kendra received the Distinguished Alumna award in 1990 from the College of Engineering and is the recipient of the 1999 Catherine B. Cleary award as the outstanding woman leader of AT&T. She was also recently recognized by C3 Leaders with the Ralph Palmen High Ground Award.   Kendra joins me on The Wow Factor this week to talk all about her leadership journey and how her path led her to the Lord, who still accompanies her on her path. She describes how she moved up the career ladder, making a pivot into the technology space en route, but why ultimately, taking some time off gave her the space to really think about what she wanted to do in life. Kendra also shares the details of her work at the National Christian Foundation (NCF) and the joy she finds in helping others to live generously.   “I spent two years trying just walking with the Lord learning how to practice silence and solitude.” - Kendra VanderMeulen   “Our mission is to mobilize resources and inspire biblical generosity.” - Kendra VanderMeulen   “We get to see lives changed for the givers, we get to see lives changed for the organizations they send the money to, and we get to see our own lives changed as a result.” - Kendra VanderMeulen   This Week on The Wow Factor: Kendra’s childhood and teenage years in competitive swimming How she found her way into the world of technology The challenges of moving up the career ladder with a very young family When Kendra came to know the Lord and why that relationship was so meaningful in the moment Some of the technological innovations that Kendra has been part of What prompted Kendra to request a sabbatical, and how her time away from work helped her gain clarity How the generous giving conference energized Kendra and introduced her to so many different experiences and questions What is National Christian Foundation (NCF), and how they make it easier for people to deploy resources for God's work How donor-advised funds help givers mobilize resources and inspire biblical generosity   Kendra VanderMeulen’s Word of Wisdom: You need to find space in your life for the Lord. There's there needs to be an hour in the morning that's focused on Him and what He has to say so that you can move forward according to His Word.   Connect with Kendra VanderMeulen: Kendra VanderMeulen on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Allen Morris joined his father at The Allen Morris Company in 1980 at the age of 28. Since then, his company has developed 85+ successful award-winning commercial and mixed-use projects with $8.025 billion in business volume. Their portfolio of development projects includes the Florida headquarters for AT&T and multiple district headquarters for Bell South, Florida Power and Light, IBM, Unisys, International Harvester, General Motors Acceptance Corporation, and Lockheed Martin, amongst others. Allen believes his company's legacy of success is due to its unwavering commitment to placing the client's needs first, guaranteeing satisfaction, and delivering what they promise.   I’m excited to be talking to Allen about his recently published book, All In: How to Risk Everything for Everything that Matters, which he wrote as a roadmap for how men can achieve greater effectiveness, fulfillment, and influence when they allow themselves to be vulnerable. He shares what happened when he had a serious accident flying an airplane and why it inspired him to really make his life count. Allen also discusses the connection between old wounds and intense emotions and why understanding that connection is so impactful for inspiring leaders.   “I should not have survived an engine failure at night in an airplane over a wooded residential area — and it gave me a seriousness about wanting to really make my life count and to use my days as best I could.” - Allen Morris   “We can lose our connection to the truth about ourselves and those around us because we've shut out our awareness of emotions.” - Allen Morris   “Old Wounds and intense emotions have a profound, lifelong influence on our lives that we may not realize.” - Allen Morris    This Week on The Wow Factor: Why Allen found his calling in the family business despite initially seeing it as a stepping stone to other opportunities How Allen’s father built the Allen Morris Company How the business has grown and evolved over the years Some obstacles to a leader’s personal success and what Allen has learned from his own leadership experience How Allen got burned out when he overcommitted, the physical symptoms it produced, and how he got to the heart of the issue Why our subconscious is actually outside of our everyday awareness Allen’s experience of going to AA meetings and how they helped him despite him NOT being an alcoholic The value Allen finds in taking part in a circle of grace, creating a space of safety, and being honest with no judgment Why people can be so defensive about change   Allen Morris’ Word of Wisdom:  Anyone aspiring to be an influential leader understands that it's got to start with you. You need to discover what is holding you back personally and where you can grow more deeply and find more freedom in your personal life because what happens there will be reflected in your business.   Connect with Allen Morris: The Allen Morris Company Website all in: how to risk everything for everything that matters by W. Allen Morris All in Leaders Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Managing Partner for Northwestern Mutual – Houston Jeff Reeter pursues life by design as an entrepreneur, servant leader, and strategist. His mission in organizational leadership is wholly developing teams of champions dedicated to excellence in serving others. Jeff is married to Cindy and enjoys outdoor adventures and spending time at the Reeter Ranch with family and friends.   Jeff is on the podcast this week to discuss what it means to be a good leader and why he wanted to write Do Life Differently: A Strategic Path Toward Extraordinary to help others live a prosperous and rewarding life by being their authentic selves. He shares what it means to be a mentor to your people and the importance of building your team up and helping them believe in themselves. Jeff also talks about how he finds the right people to join his team by ensuring they understand the heartbeat of Northwestern Mutual and the culture there.   “Seek first to serve and love and care and matter and make a difference and be a catalyst in the life of another person.” - Jeff Reeter   “We hire smart heads, but the final decision on who joins the firm has to do with hearts.” - Jeff Reeter   “Fear may be the most common, but love is the most powerful.” - Jeff Reeter   This Week on The Wow Factor: Why Jeff chose to become a life insurance agent at Northwestern Mutual straight out of college Jeff’s story of his interaction with a colleague's father and his revelation about what it means to others to have good leaders Why we should pray in the good leaders and learn from the bad ones How to ask God to guide us and stay in his footprints better as leaders Why your best investment is to bet on yourself rather than placing your faith in external factors Remember that you need to remind, speak over, and encourage your team Jeff prioritizes heart in prospective employees - because he can help them with training and head knowledge, but he can’t change their fundamental attitudes How to support people who have fear and doubt creeping in What Ranch Reboot is and how it helps men pursue God in a powerful, abundant way Why writing the book Do Life Differently: A Strategic Path Toward Extraordinary was such a labor of love for Jeff   Jeff Reeter’s Word of Wisdom:  We, as leaders, need to reject passivity. Leaders should become comfortable being uncomfortable. I've got an acronym that I love. Best bold hope - balance, excellence, service, and truth, then be, own, love, and do, and finally help, others, pursue, extraordinary.   Connect with Jeff Reeter: Jeff Reeter on LinkedIn Do Life Differently: A Strategic Path Toward Extraordinary by Jeff Reeter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Jeff Jackel is Co-Founder, and Chief Strategy Officer of Client Giant, a tech-enabled client care and concierge service helping business owners and operators in the USA and Canada drive unparalleled repeat and referral business. As Client Giant's co-founder and Chief Day Maker, Jay O’Brien is dedicated to delivering unparalleled client experiences, acts of employee appreciation, and making people's days on behalf of business owners across a broad spectrum of industries.   Jeff and Jay of Client Giant are with me on the show to share how they got connected and why they were inspired to move into the gift-giving space. They discuss the importance of investing in repeat and referral business rather than using a scattergun marketing approach of handing out tacky branded swag. We also dive into how the Client Giant gifting process works, how they decide what gifts and experiences to offer, and where their new opportunities lie.   “Step one is recognizing that it's your ethos, and your personal way of doing things to treat people well and to care more about relationships than transactions.” - Jeff Jackel   “I believe most people are still missing the mark in truly knowing what a thoughtful gift isn’t— it's not pointing directly back to themselves as the gifter.” - Jay O’Brien   “We create moments for your clients that are more impactful than you could do on your own.” - Jeff Jackel   This Week on The Wow Factor: How the pair moved into automated thoughtfulness and scaled it Why it takes a lot of time and effort to understand what kind of thank you gift to give How Jeff and Jay have successfully navigated their partnership The importance of feedback from early adopters Some of their early learning curve moments Who Client Giant helps and how they help customers give thoughtfully What kind of experiences and gifts Client Giant offers, and why they have different tiers Why they’re so specific about every aspect of the experience - including the gift bag Some of the gift options that have bombed and what they have learned from that experience Touchpoints that Client Giant can cover for their clients that proactively solve pain points Industries that Client Giant work in New opportunities for Client Giant, including employee happiness   Jeff Jackel’s Word of Wisdom: Business leaders need to understand that growing a relationship with a smaller number of people will ultimately be more fruitful than hitting the absolute masses and doing what everybody else is doing.   Jay O’Brien’s Word of Wisdom: My advice to any business owner is to constantly reevaluate each new strategy and decision by taking off your business owner hat and putting on your consumer hat.   Connect with Client Giant: Client Giant Website Jay O'Brien on LinkedIn Jeff Jackel on LinkedIn Special promo on Top of Mind service clientgiant.com/wow   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Phil Cooke works at the intersection of faith, media, and culture, and he’s pretty rare – a working producer in Hollywood with a Ph.D. in Theology. His client list has included studios and networks like Walt Disney, Dreamworks, and USA Network, as well as major Christian organizations from Voice of the Martyrs, The Museum of the Bible, The Salvation Army, The YouVersion Bible app, to many of the most respected churches in the country. He’s produced TV and film programming in more than 60 countries worldwide, and in the process, been shot at, survived two military coups, fallen out of a helicopter, and been threatened with prison. And during that time – through his company Cooke Media Group in Los Angeles, California – he’s helped some of the largest Christian and nonprofit organizations in the world use the media to tell their story in a changing, disrupted culture. Phil is also a successful author, and his most recent book, Ideas on a Deadline: How to Be Creative When the Clock is Ticking, is the definitive book for creative people who have to deliver breakthrough ideas on demand.   I’m excited to have Phil on The Wow Factor to share how a chance encounter with a fellow college student inspired him to major in film and start the journey he’s currently on. We discuss the intersection between creativity and leadership and how to cultivate your talents so you can serve others to the best of your ability. Phil also shares his insights on the importance of developing the right mindset and the importance of self-reflection.   “Ideas are the most fragile thing in the world — and if you don't write them down, you'll forget them.” - Phil Cooke   “The truth is, if your no has no meaning, your yes has no meaning.” - Phil Cooke   “If you're comparing yourself to other leaders, I urge you to bail. Get out of there quick because it's just not going to help.” - Phil Cooke   This Week on The Wow Factor: Why Phil feels God fired him to inspire him Why he feels so privileged to be working with nonprofit organizations, such as The Salvation Army and Global Water Mission, to tell their story The importance of having the mindset Phil shares more about his latest book and why he was inspired to help people stop being afraid of deadlines Why Phil believes we’re all born creative Why sometimes you have to say no to make things happen Some of the lies we convince ourselves are true and how to recognize them Why we need to stop working on our weaknesses and start focusing on what we're good at Why feedback is a gift and how to be gently honest with people in a motivating way Why you should block time in your calendar for thinking and reflecting Tools Phil uses to write down and record his thoughts and ideas   Phil Cooke’s Word of Wisdom: I encourage leaders to look at their creative team a little bit differently and understand that they can take your message and multiply it in ways you would never dream of. Creativity is the currency of this generation, and we need to value it because it's what will help us get to the next level.   Connect with Phil Cooke: Phil Cooke's Website Phil Cooke on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

The Hord family is in its 5th generation of family farming, with over 100 years of farming heritage. Located in North-central Ohio, Hord Livestock and Family Farms is a pig, cow, and grain farm. Their team of talented individuals and growing partners strive to raise our animals with care and utilize modern and advanced farming practices to be efficient and sustainable. Professionally, Pat serves as President of Hord Family Farms, and outside of the business, he also serves on several advisory committees for non-profit organizations and is actively involved in the county and local economic development initiatives.   Pat Hord is on the podcast this week to discuss how Hord Family Farms changed as it moved from one generation to the next and the importance of appreciating that each new steward of the business has to have ownership of their own initiatives. We also explore how Pat’s relationship with God informs his role as a leader and supports him in empowering his people to achieve. Pat also describes Hord Family Farms’ vision of their culture as being like a tree that exemplifies their company's mission and vision.   “We as leaders really need to listen.” - Pat Hord   “Our relationship with Christ is the ultimate identity that we need to have.” - Pat Hord   “Each one of us as children of God is supposed to use what He's given us.” - Pat Hord   This Week on The Wow Factor: What Pat learned from tagging along behind his grandfather as a child on the farm Why Pat is committed to being a lifelong learner The devastating event that triggered a change in Pat’s relationship with God The idea of stewardship and why it’s so important to understand how to protect your business for the future Why Pat views his leadership through the lens of being a follower of Jesus How the National Christian Foundation has helped Pat get another perspective on what it is to be generous and how it plays out in his business today The Hord Family Farms company culture and why the qualities of trust and innovation are a critical part of bringing people onto the team Why Pat looks for people who are empowering other people How Pat became involved with the Lifewise Academy and how they provide Bible-based character education in public schools Where listeners can taste a Hord Family Farm pork chop   Pat Hord’s Word of Wisdom: In our very noisy world today, there are so many things coming at us, so to really value somebody enough to listen and actively listen to what they're saying is invaluable in a leader.   Connect with Pat Hord:   Hord Family Farms Website Pat Hord on LinkedIn Lifewise Academy Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Scott is the President and CEO of National Nail. After a successful career with Arthur Andersen, where he rose to the level of Consulting Partner. Scott has led the transformation of National Nail from a regional building material distributor to a global brand manufacturer of patented building products. CAMO, Stinger, and Pro-Fit are now leading and asked for fastening brands offered at major retailers, independent dealers, and roofing wholesalers alike. He is a co-founder of His Barn Ministries, a ministry focused on developing men to address the fathering challenge facing our nation and our community.   On The Wow Factor this week, Scott shares his insights on the seven ways of living generously at work and beyond. He shares the eight key character traits of National Nail Corporation, where they came from, and how the team ensures that the people in their company model those qualities. Scott also reveals why nearly 20% of the National Nail Corporation employees are millionaires and how the company supports them to successfully manage their money and prepare for retirement.   “I knew one day, I wanted to lead and build something from the inside.” - Scott Baker   “Undisciplined people don't make very good co-workers.” - Scott Baker   “Courage is one of our traits, and we define it as the willingness to do the difficult - known and unknown.” - Scott Baker   This Week on The Wow Factor: Scott’s journey from partner at Arthur Anderson to President and CEO at the National Nail Corporation Personal circumstances that meant Scott needed to take a step back from his role at Arthur Anderson and why he needed to take the financial and ego hit Why Arthur Anderson was an excellent place for Scott to study various different leadership styles How Scott became close to Jesus Christ during a challenging period in his life Why Scott is always sympathetic to people going through change How the National Nail Corporation has changed since Scott came on board and how much their profits have increased over the years Why it’s so important to Scott that National Nail Corporation is 100% employee-owned The four cornerstones of the company and how they were decided on What happens to the employee shares when they retire and how National Nail Corporation sets them up with regular financial advice, so they know how to manage their money in the best way How Scott’s experience as a cancer survivor taught him a lot about himself Why Scott decided to spark extra joy in the giving of his employees by giving them $2500 each to give to others   Scott Baker’s Word of Wisdom: The phrase “I believe in you” is so valuable. Those words “I believe in you” can be life-changing if you back it up with your time investment in a young person.   Connect with Scott Baker: National Nail Company Website Scott Baker on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

For 20 years, Heather has been helping people and organizations flourish financially. Her roles have included philanthropic advisor to many families and businesses, executive director of a private family foundation, program officer at the Bill & Melinda Gates Foundation, and fiscal analyst for the Washington state legislature. A native of Washington state, Heather holds a Master's degree in Public Policy from Duke University and a BA in Political Science and Economics from Central Washington University, where she was a Presidential Scholar. She volunteers with Generous Giving nationally and the food bank locally, and serves on the board of the Strategic Alliance to Fight Exploitation which is working to fight sex trafficking in Washington State.   I’m honored to have Heather on The Wow Factor podcast to share her wisdom on the power of giving and why. Although it’s wonderful to give spontaneously, to really move the needle, you need to be strategic with your philanthropy. She tells us all about her generosity caper, how it works and how it came about. Heather also pulls back the curtain on her time working for the Gates Foundation and what it taught her about fostering a culture of giving.   “Sometimes we are generous because our gut tells us to do it right now. But at other times, we have to be strategic to move the needle.” - Heather Tuininga   “As entrepreneurs, we learn from our missteps. We fail fast or fail forward, and then take the next smarter step.” - Heather Tuininga   “I invite you to be generous with everything you have; to hold your stuff, your time, your money, and your relationships with open hands, and then wait for the nudge to give some of it away.” - Heather Tuininga   This Week on The Wow Factor: Heather’s experience of growing up on the Olympic Peninsula and early leadership lessons she learned from her family Why she moved from the political sphere and felt called to philanthropy and working in the generosity space Heather’s role as a loop closer at the Gates Foundation and some of the insights she gained Why Heather decided to found 10|10 Strategies to help people give strategically Some of the different ways Heather and her team serve families who want to share their wealth How being strategic with 80 to 90% of your giving helps move the needle on issues you really care about Heather’s generosity caper, how the spontaneous giving fund came about How Heather is learning to be generous with her listening   Heather Tuininga’s Word of Wisdom: Generosity brings joy — it changes everything.   Connect with Heather Tuininga: 10|10 Strategies Website $20 STORIES - 10|10 Strategies   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Fadi has worked in the payment processing industry for more than 30 years. Fadi and his wife Kim formed Electronic Cash Systems (ECS) in September 1997, then the US Alliance Group, Inc. was formed in 2007 to offer multiple payment platforms across the US. Fadi and Kim founded the non-profit organization Aiden Whisper in October of 2017 as an avenue to give 100% of all donations raised to deserving causes.   Joining us on The Wow Factor this week is Fadi Cheikha, who talks all about how his childhood in Beiruit shaped his character as a persistent and creative leader passionate about helping those around him move forward in life. He shares the innovative way he got his first job in the finance industry and how it eventually led to him and his wife starting their own financial services company. Fadi and I also discuss his faith, how it manifests in his business, and why it led him and his wife to create a foundation that inspires people to give generously of both money and time.   “Generosity is not about money only. It's about time, and it’s about giving and watering the seed that you have.” - Fadi Cheikha   “If you are dreaming big and sometimes that dream scares you, you're not dreaming big enough.” - Fadi Cheikha   “You learn from your past, you dream in the future, and you live in the moment.” - Fadi Cheikha   This Week on The Wow Factor: Why Fadi decided to come from Lebanon to the USA after his undergraduate degree Fadi’s first job in a gas station and how he worked his way up to the general manager of 16 furniture stores by the age of 22 Why Fadi was prompted to move on from the furniture stores by the start of the first Iraq War When Kim, Fadi’s wife, opened a company selling ATMs and how she persuaded Fadi to join her in building their own company What Fadi has found from a leadership standpoint that he looks back on as key drivers that helped their business grow The five fundamental principles that Fadi and USAG adhere to, including generosity Why Fadi believes that it’s so hard for people to dream big, and why it’s essential to grow into the realization of what God truly has in store for you How Aiden Whisper began and why he is so committed to helping others, allowing his employees the opportunity to serve, and living generously The importance of honesty, transparency, and forgiveness in the USAG company culture   Fadi Cheikha’s Word of Wisdom: Know your gifts, live your life according to those gifts, and do not pretend to be somebody you are not.   Connect with Fadi Cheikha: US Alliance Group Website Aiden Whisper Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Austin Samuelson is the Co-Founder at Tacos 4 Life Grill, and while their food is something everyone talks about, it’s their commitment to the Meal 4 Meal program that is the true difference-maker at Tacos 4 Life. They care about providing the best food and service to provide the most meals for starving children so for every taco, quesadilla, salad, or rice bowl purchased, the restaurant donates 24 cents to Feed My Starving Children, a nonprofit organization committed to ending childhood starvation. Since opening the first Tacos 4 Life location in June 2014, the restaurants have raised 25,900,000 meals as a brand.   On The Wow Factor this week, Austin talks about why he and his wife felt called by God to become entrepreneurs and donate to Feed My Starving Children and why they chose restaurants despite knowing nothing about the hospitality business. He shares some of the challenges his team has ridden out to first get off the ground with their restaurant, become profitable, then expand, and how he has listened for God’s guidance at every turn. We also discuss how a company’s mission and vision shapes who they bring into their team.   “God always shows up just in time.” - Austin Samuelson   “God gives you gifts and strengths that you didn't know that you had.” - Austin Samuelson   “We believe we can help in starvation, and we're doing that by selling one taco at a time.” - Austin Samuelson    This Week on The Wow Factor: The horrifying statistic about child starvation that made Austin and his wife decide to do something to make a difference How their initial business, Pitza 42, morphed into Tacos 4 Life How Austin and his wife found a way to communicate despite the challenges in their life Why they chose tacos How Austin has scaled the business since 2014 How they find good people to buy into their purpose and add to their team The importance of being clear on your company's values What’s next for Tacos 4 Life and some of the states they’re expanding into How Tacos 4 Life weathered the pandemic financially and practically How they manage to donate 24 cents per taco purchased to Feed My Starving Children to ensure that needy children have at least one meal a day How to learn more about becoming a Tacos 4 Life franchisee   Austin Samuelson’s Word of Wisdom: My WOW comes from Proverbs 3:5-6, which says, Trust God from the bottom of your heart, stop trying to figure everything out on your own.” You don’t need to solve all the problems on your own, listen to Him, trust in Him, and you won’t go wrong.   Connect with Austin Samuelson: Tacos 4 Life Website Tacos 4 Life on Instagram Tacos 4 Life on Facebook Tacos 4 Life on Twitter Feed My Starving Children Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Norton Rainey is the President at ACE Scholarships, based in Denver, Colorado. ACE Scholarships aims to provide children from low-income families with scholarships to private schools in grades K-12 and to advocate for expanded school choice.   Norton joins us on The Wow Factor to share why education is so pivotal to what children from disadvantaged backgrounds achieve in life. We also discuss how families get in touch with ACE Scholarships to ask for support in getting their children into a school that can help them achieve their goals. Norton also discusses how ACE Scholarships liaises with schools to find the best place for children who want to learn and how securing funding for the entire educational journey works.   “If you have a vision and passion for something, you can achieve it.” - Norton Rainey   “The wonderful thing about people who made money is that they just really want to make a difference and believe others can have the same kind of success.” - Norton Rainey   “If you're educated, you have a chance; if you're not educated, you really don't have a chance.” - Norton Rainey   This Week on The Wow Factor: The first lesson that Norton learned about the vital importance of education The moment that Norton met Alex Cranberg and how it changed his life How ACE aims to lift children out of failing schools and give them access to good quality education The ballpark costs of funding a child through private school and how ACE Scholarships raises the money to allow them to attend Some of the challenges and setbacks Norton has experienced over the years The kinds of schools that ACE Scholarships has agreements with What ACE Scholarships are seeing regarding the growth of Christian schools and how COVID-19 has impacted that growth How to get involved in the ACE Scholarship program   Norton Rainey’s Word of Wisdom: Belief is so powerful. We believe in the future of our country through education for our kids, so I encourage you to keep believing and keep being optimistic because positivity and joy will make our country better.   Connect with Norton Rainey: ACE Scholarships Website ACE Scholarships on Instagram ACE Scholarships on Facebook ACE Scholarships on Twitter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kate Gardner is the daughter of David Gardner, co-founder of The Motley Fool, a financial literacy platform that helps millions of people attain financial freedom through their website, podcasts, books, newspaper column, radio show, and investing services. In this special episode of The Wow Factor, Kate talks to Drew Formsma, Brad’s son, about the responsibility of becoming a responsible steward of your family’s wealth.   Kate joins Drew on the show to share her experience of being entrusted with a large chunk of her family’s finances at the tender age of 21 and how her parents prepared her for the responsibilities her role entails. She explains what she means by an abundance mindset and how it informs how she sees her financial obligations. Kate also discusses how to develop a self-transcendent approach to life so you are rooted in what you can do for others rather than what you do for yourself.   “I do really want to focus on generosity.” - Kate Gardner   “If there is a concept of legacy development, then starting early is a huge tool in creating a culture where the family is able to have important conversations.” - Kate Gardner   “What we cultivate together is long-term growth.” - Kate Gardner   This Week on The Wow Factor: How Kate’s parents and grandparents become successful What Kate learned about creating a company culture from her family How becoming involved with faith initiatives and the church community built Kate’s leadership skills and sense of personal values The moment Kate realized what her father had in store for her How to get your children ready to steward generational wealth What stewardship looks like for Kate, and how she chooses what she’s going to invest in Why living generously is so essential to Kate How Kate prays through her financial decisions at a young age Why it’s important to read and learn about how to manage your financial responsibilities   Kate Gardner’s Word of Wisdom: I would definitely encourage people in my position to know that they’re not alone — even if they feel very different from their peers or feel that there's so much responsibility or too many potential paths ahead of them. The next generation has to figure out how to live an integrated life, and families need to think about not just leaving a legacy, but living a legacy.    Connect with Kate Gardner: Kate Gardner on LinkedIn Magnify (Kate Gardner’s Nex-Gens Ministry) Ascendants Podcast The Motley Fool Website The Motley Fool on LinkedIn   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Third-generation jewelry store owner Tom Fox grew up in Grand Rapids, Michigan, during the Great Depression and owned and successful jewelry chain Fox Jewelry Company until he retired in 1990. Always a keen supporter of local charities, upon selling his business, Fox took his philanthropy to a new level when he and his wife established the Tom and Mickie Fox Family Fund, the first donor-advised fund at the Grand Rapids Community Foundation. The Fox’s donations have enabled Grand Rapids hospitals to update their equipment with the use of robotic technology significantly, and they have also given significant gifts to several Grand Rapids institutions that benefit the entire community.   Today Tom joins me to discuss what he learned from his father as a business leader and teacher and why working in the family jewelry store from the ground up helped him understand some key principles of leadership. He shares the importance of gaining your customer’s trust and why should put the work into building a relationship with your clients, and why he felt that the personal touch went a long way when dealing with the rare customer issues and problems the stores faced. Tom also discusses the vital work of the Grand Rapids Community Foundation and how the Fox family became involved in philanthropic giving.   “Make sure you know what the value of advertising is and what medium you should be using to promote your business, if you’re not there, right on top of it, you’re not going to be successful.” - Tom Fox   This week on The Wow Factor: Tom’s early education and first experience of working in his father’s jewelry store The store’s new business model of 1949 and the problems with being a credit business How Tom learned to take over the business when his father was ill Why Tom started doing live tv broadcasts himself The times' Tom learned from challenges that came his way as a business leader Why Tom felt was so important to look after his employees and why he saw the company as a family Why it’s so critical to have the goods to back up the advertising What happened when the business was sold, and the new owner changed the name of the Fox Jewelry stores The value of having a good sense of humor and how Tom used it in business The difficulties of retail hours and how Tom balanced that with a successful family life Why Tom was happy to be proved wrong on a marketing front and why it helps to be willing to try anything What is keeping Tom busy these days   Tom Fox’s Words of Wisdom: The customer is right, even when they’re wrong. Treat them right, treat them respectfully, and be positive and optimistic in your interactions.   Connect with Tom Fox: Grand Rapids Community Foundation Website Grand Rapids Community Foundation on Facebook Grand Rapids Community Foundation on Instagram Grand Rapids Community Foundation on Twitter   Connect with The WOW Factor: Words of Wisdom Website I Like Giving: The Transforming Power of a Generous Life by Brad Forsma LinkedIn Instagram Facebook Twitter

Dr. Jim Loehr is the co-founder of the Johnson & Johnson Human Performance Institute, which helped train and inspire more than 250,000 business, sports, medicine, and military leaders worldwide. World-renowned performance psychologist, researcher, and author of 18 books, including his most recent, Leading With Character, and the national bestseller The Power of Full Engagement. His 18th book will be available Dec. 8th, published by Wiley. Dr. Loehr holds a Master's and Doctorate in Psychology and is a full member of the American Psychological Association.   Dr. Loehr joins us on The Wow Factor this week to discuss why it’s critical to be intentional about how you want to run your life and the importance of examining your decisions to ensure you are acting with integrity. He shares why the whole focus of his career has been equipping the area of a person's brain where they are making moral and ethical decisions so that they consciously develop their own personal vetting system. Dr. Jim also explains what he learned at the Nick Bollettieri Tennis Academy, working with players such as Andre Agassi, Monica Seles, and Jim Courier, and how that led to him starting the Human Performance Institute.   “Health ignites performance.” - Dr. Jim Loehr   “Your treatment of others is going to be the ultimate scorecard for how you measure your life.” - Dr. Jim Loehr   “How you treat others is the most important dimension for sustained success.” - Dr. Jim Loehr    This Week on The Wow Factor: The impact of Dr. Loehr’s father’s passions and enthusiasms on his path in life Loehr’s early career as a community mental health specialist and the man who inspired him to pivot and apply psychology to human performance in sport How Dr. Loehr used important moral and ethical assets as a launchpad for helping people become incredible competitors in a brutal arena What drove Dr. Loehr to study character, and why he decided to share over 30 years' worth of data in his book Leading with Character: 10 Minutes a Day to a Brilliant Legacy Set How data fits into understanding sustained high performance The two types of character and how they impact an athlete’s success Why humility and empathy are so necessary for performers, and how those qualities sustain them at the top How the gift of generosity helps you connect with other human beings in a meaningful way Why culture powerfully determines how we evolve as human beings Why your private voice is the most important coach you will ever have in your life Why Dr. Loehr is so passionate about working with veterans   Dr. Jim Loehr’s Word of Wisdom: The most precious part of who you are is often the most neglected, but it’s in this extraordinary place where you make the decisions that will determine your destiny and the destiny of so many people. Make sure your life purpose is your own. Develop a self-transcendent approach to life so that you are rooted in what you can do for others rather than what you do for yourself.   Connect with Dr. Jim Loehr: Jim Loehr’s Website Leading with Character: 10 Minutes a Day to a Brilliant Legacy Set by Dr. Jim Loehr   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter   Videos Mentioned in the episode: I Like Veteran. I Like Military.  

Lindsey Ueberroth is Chief Executive Officer of Preferred Hotels & Resorts and a member of its Board of Directors. Since joining the company in 2004, Lindsey has helped solidify the position of Preferred Hotels & Resorts as an iconic global hospitality brand, a preferred partner for independent hotels, and a trusted resource for travelers seeking an authentic, independent luxury hotel experience. Her strength and success as the Preferred Hotels & Resorts leader earned her recognition in 2017 by Hotel Management as one of the 30 most influential women in hospitality. She also received back-to-back accolades in 2015, first by HOTELS magazine as one of the top 10 most noteworthy hoteliers in the world and then by Lodging Magazine as one of the 20 most influential females in the lodging industry.   I feel privileged to have Lindsey join me on The Wow Factor to share her journey into hotel management and how her understanding of the change management space led her to work with her parents at Preferred Hotels & Resorts. She dives into why she is committed to leading with kindness and why it’s critical to understand that kindness is a gift and a strength when used correctly. We also talk about what the Preferred Hotels & Resorts acronym GIFTTS stands for and how it encourages hotel partners to invest in their communities.   “Change creates opportunity.” - Lindsey Ueberroth   “We look at our people as an extension of our family and we look at our hotel partners as an extension of our family.” - Lindsey Ueberroth   “The concept of leading with love is important — I've learned over time it's better to be kind than right.” - Lindsey Ueberroth   This Week on The Wow Factor: How Lindsey shed her natural shyness and learned to embrace diversity and change Why Lindsey has travel in her blood What she learned from watching her dad pull an airline out of bankruptcy What Preferred Hotels & Resorts does to serve independent, unique travel destinations How Lindsey and her team communicate their expectations to the hotel owners in the group Some of the global events and conferences that Preferred Hotels & Resorts host The perks of booking your hotel stay via Preferred Hotels & Resorts as a traveler What Lindsey and her team do to encourage philanthropy in their communities The two global causes that Preferred Hotels & Resorts are actively supporting Why the company decided to rebrand in 2015 and how it has made a difference in their business   Lindsey Ueberroth’s Word of Wisdom: The principle I love to lead by is ‘if it's not a hell yes, it's a hell no!’ Because I don't believe in hell maybe.   Connect with Lindsey Ueberroth: Preferred Hotels Website Preferred Hotels and Resorts Philanthropic Partners   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

John Maly began his career in the beauty industry when he took over his family’s company, Maly’s, and turned it into a $200 million business before selling it to L’Oreal. He then became the CEO of Mirabella Beauty, where he loved leading and developing people in addition to building the largest cosmetic company in the Professional Salon Industry. John is currently President of Wolf Creek Brewery, a role he has held since January 2016, and since April 2021, he has also been the Principal Owner at Atomic Filament.   I’m excited to welcome John to The Wow Factor to discuss how Maly’s moved from a small family business to a household name and share the early lessons he learned from his father and four elder siblings. We also dive into the differences in how each generation manages a business and how the Maly’s moved forward when the company changed hands from parents to children. John also describes the faith perspective that continues to drive him as a business leader today.   “Slowly, but surely, I kept letting my hands off the steering wheel and letting others really run the strip, and it worked great.” - John Maly   “Once you can surround yourself with great people, great things can happen.” - John Maly   “If you think you're in charge, if you think everything is all about you, at some point in your life, you're going to realize that's not true. You're going to realize that God's in charge, and He's always been in charge.” - John Maly   This Week on The Wow Factor: John’s strong connection with his family’s beauty business The impact of changes in fashion on the beauty business The importance of helping your kids move forward and become independent Why John decided to go to college to become an accountant and how that drew him back round into the family business Some of the professional challenges John ran into growing the business from $2 million to $200 million What John learned as a leader through building his business How hair guru Paul Mitchell shocked John’s conservative parents How John and his siblings worked through serious conflict in the business Where life took John after he sold the family business How John gives back to the community via his businesses   John Maly’s Word of Wisdom: Business leaders should understand that ultimately, God is in charge, He's always been in charge, and He's always cared for you. God has you in the palm of His hand, always.    Connect with John Maly: A Beautiful Story: The Maly’s Story by John Maly   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Daria Foster is the retired Managing Partner of Lord, Abbett & Co. LLC. She has more than 40 years of financial services industry experience, more than half of which has been with Lord Abbett. She joined the firm in 1990 as Director of Fixed-Income Marketing and was responsible for establishing the firm’s institutional investment business. In 2006, she was elected Director and President of Lord Abbett Mutual Funds, and she was named Managing Partner of Lord Abbett in 2007. Daria is the Chairman of the Board of Trustees of the Alvin Ailey Dance Foundation, serves as the Vice Chair of the New York Philharmonic, and is the Chairman of ReadWorks, a nonprofit organization committed to creating a culture of academic excellence in urban elementary schools.   Daria joins me on The Wow Factor to share her career trajectory from paralegal to CEO at Lord, Abbett & Co. She shares some of the early challenges her job as CEO entailed, how they were balanced by the valuable benefits of working with such a strong supportive team, and why she believes that humility and empathy are the foundation of successful leadership. Daria also shares why she firmly believes that liberal arts form the foundation of a satisfying and rewarding life and how she is fulfilling that aspect of her life now that she has retired from the world of finance.   “If you show your interest, people will be interested in you.” - Daria Foster   “The only reason we're here is for the clients. So everything needs to be done through the lens of the client.” - Daria Foster   “I was so grateful for the opportunities that were given to me and for the people that I worked with.” - Daria Foster   This Week on The Wow Factor: Daria’s early involvement in student leadership roles Why Daria opted for a career in finance when she finished college When Daria made the move to work at Lord, Abbett & Co Her experience as the first female CEO of the company Whether Daria feels there was a glass ceiling in finance at that time Why it is essential to be honest when you don’t understand something The value of making yourself available and trustworthy because you will ultimately learn more about what's going on Why gratitude is a gamechanger What Daria is doing in her retirement, including her involvement with the Alvin Ailey American Dance Foundation, the New York Philharmonic, ReadWorks, and select organizations in Naples, Florida focusing on education Why understanding how to connect genuinely with others is a key skill for any leader   Daria Foster’s Word of Wisdom: Humility and empathy as critical skills for any leader. When you're in a position of leadership, having that sensitivity to others is so important.    Connect with Daria Foster: ReadWorks Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Admiral Vernon Eugene Clark is a retired admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.   Admiral Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and has an MBA from the University of Arkansas. He has since received Honorary Doctorate degrees from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.   Admiral Vern Clark continues to share the wisdom gleaned over a long and distinguished Naval career and dives into leadership conundrums, including the attrition rate in the US Navy when he took over as Sea Chief and what he did to solve that problem. He defines what alignment means to him and why he made it one of the central themes of his leadership. Admiral Vern also shines a spotlight on leadership, his belief in having vision as a leader, and how that belief guided him in the wake of the tragic events of 9/11.   “It's been said before that I bring a little bit of passion to the game.” - Admiral Vern Clark   “Alignment is really about communication.” - Admiral Vern Clark   “More is caught than taught.” - Admiral Vern Clark   This Week on The Wow Factor: The five principles on which Admiral Vern founded his leadership The importance of culture in a large organization The importance of getting buy-in from the sailors and how Admiral Vern brought his Master Chiefs on board with his plans Admiral Vern’s goals of equipping and empowering the whole team How Admiral Vern and his team solved the problem of attrition Where Admiral Vern was when the tragic events of 9/11 occurred and his immediate response to deploy loaded aircraft carriers and destroyers to strategic positions When Admiral Vern first met President Bush at his inauguration and the promise he made him The story of Admiral Vern’s relationship with Donald Rumsfeld, Secretary of Defense The importance of listening as a leader Why Admiral Vern feels that the Lord was watching over him throughout his career   Admiral Vern Clark’s Word of Wisdom: Having a strategic communications plan that moves you forward as a team or organization is vital.   Connect with Admiral Vern Clark: Any questions for Admiral Clark can be sent to [email protected]   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Admiral Vernon Eugene Clark is a retired admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.   Admiral Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and has an MBA from the University of Arkansas. He has since received Honorary Doctorate degrees from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.   This week on The Wow Factor podcast, I’m excited and honored to be joined by Admiral Vern Clark, who shares some of the lessons learned over his distinguished Naval career. He shares his commitment to covenant leadership, what that means, and how he strives to embody its principles in his own leadership. Admiral Vern also describes his top five priorities of manpower, current readiness, future-readiness, quality of service, and alignment when he became Chief of Naval Operations and what that meant practically for him and his teams   “I was raised in a home where we constantly heard about God's plan for our life - and that really framed my background in a very important way..” - Admiral Vern Clark   “There's no need for me to have a big program on covenant leadership. I need to just demonstrate it.” - Admiral Vern Clark   “Our actions are screaming so loud, they can't hear a word we say, so if we're not living it and walking it, it doesn't matter what all the words are.” - Admiral Vern Clark   This Week on The Wow Factor: Admiral Vern’s experience of growing up the son of a Pastor in the central section of the USA His early experiences of leadership, including on a kids baseball team The experience of gaining an MBA at the University of Arkansas against the backdrop of the Vietnam war How he came to find his life’s path as a Commissioned Officer in the US Navy and why he was convinced he would be staying in for only three years only What convinced Admiral Vern to rejoin the Navy and the career that followed Why he believes that leadership is a two-way relationship Resources that Admiral Vern has used in his commitment to being a lifelong learner The questions that the term ‘heart of covenant’ bring up How Admiral Vern’s strong faith has helped him in his role as a leader   Connect with Admiral Vern Clark: Any questions for Admiral Clark can be sent to [email protected]   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Brian E. Mueller is an American academic and university administrator. He is the current president of Grand Canyon University and CEO of Grand Canyon Education. Before taking the reins of Grand Canyon University, Brian was the president and a director of Apollo Education Group, the parent company of the University of Phoenix. Brian also held executive positions with the University of Phoenix Online, including CEO, chief operating officer, and senior vice president.   Brian joins us on the show to share what he has built at Grand Canyon University and why he was so committed to building a Christian university that catered to all socio-economic backgrounds. He describes the impact of the 2008 recession on his team’s mission to raise capital to support Grand Canyon’s mission. Brian also describes some of the social programs Grand Canyon is involved in, including CityServe (a network of churches and community service organizations dedicated to helping the needy and transforming broken communities), The Learning Lounge, which supports elementary-age kids, the largest Habitat for Humanity program in the world, and crime prevention initiatives in the local area.   “We believe in partnerships. Christians should be the most collaborative group of people in the world.” - Brian Mueller   “Our goal in coming here was to make private Christian higher education affordable to all socioeconomic classes of Americans.” - Brian Mueller   “What we're learning is the appetite for people in this country to get their young people in an environment where they can learn about the world in the context of the biblical narrative.” - Brian Mueller    This Week on The Wow Factor: What Brian learned about the value of hard work from an early age Where Brian went professionally when he left college Why he moved to Denver, his time as a head basketball coach, and the decision to return to Arizona How his wife’s big surprise led to Brian leaving his Ph.D. program and signing up to teach at the University of Phoenix The two key lessons that Brian learned when he was growing the University of Phoenix online Lessons that Brian has learned about making private Christian higher education affordable to all socioeconomic classes of Americans through Grand Canyon University Why Brian’s past experience in raising money through capital markets gave him a vision for how to fund Grand Canyon University, which has meant they haven’t had to raise tuition fees in 14 years How Brian went about marketing the university and increasing the number of students so dramatically Brian’s five-point plan for achieving his vision for Grand Canyon University’s role in building a Christian community here   Brian Mueller’s Words of Wisdom: When people ask me about leadership, I always tell them that vision is the most critical component. You have to see the future; you have to focus on who your customer is and stay focused on getting better every day, every week, every month, and every year to stay out in front of the competition.   The Church needs to develop leaders who are visionaries who are forward-thinking so that the Christian community can lead the world and not react to the world.   Connect with Brian Mueller: Grand Canyon University Website Grand Canyon University on Instagram Grand Canyon University on Facebook   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Dr. Meg Meeker has spoken nationally about parenting issues on national radio and TV, which has created a strong national and international following. She has spent almost thirty years writing, teaching, speaking, and working as a practicing pediatrician. Her life’s work has been about equipping parents and children with the tools necessary for health and happiness. Dr. Meg has written six books and spoken to thousands of families, always with the goal of helping strong parents build strong children for a brighter future.   Dr. Meg joins us on the show to share how her book Strong Fathers Strong Daughters aims to help fathers to see themselves through the lens of their daughters and give them a roadmap to developing a great relationship. We discuss the importance of being intentional with your kids and giving them the time they crave rather than spending too much time focusing on your phone! Dr. Meg also shares why patience, perseverance, courage, strength, and fortitude are the keys to connecting with your child.   “Even that small thing, 20 minutes here and there having coffee with your daughter, will change who she becomes as an adult.” - Dr. Meg Meeker   “When a dad takes the time to stop and listen. That's a big deal.” - Dr. Meg Meeker   “We need to train ourselves to look at people and turn off the noise. Our kids need to learn how to be quiet with us, and that's when deep relationships really begin to form.” - Dr. Meg Meeker    This Week on The Wow Factor: Meg’s journey to becoming a pediatrician, including the emotional and psychological aspects of her vocation The experience of moving from New England to the Midwest and what Meg loved about raising children in her new home How Dr. Meg’s writing career evolved and how her own kids’ influenced her decision to write her first book The difference between a mom listening and a dad listening Why parents need to turn their phones off and pay attention to your child Why the way a father treats his daughter sets the tone for her future relationships with men Why Dr. Meg advises parents to encourage their children to work How the relationship between a mother and a son differs from the relationship between a mother and her daughter   Meg Meeker’s Words of Wisdom: Pay attention and focus on your child's heart. Stop worrying about the outer layer, peel it back, and focus on character because that’s what your kids need.   Connect with Meg Meeker: Meeker Parenting Website Strong Fathers Strong Daughters by Dr. Meg Meeker   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

For nearly 30 years, Michael Komara has been helping people gain clarity and direction on challenges they face by lighting the way forward with direction and solutions, so they can experience all they were designed to be. He offers boutique-style service to his clients at Solas Wealth by developing each financial plan and investment portfolio to fit each client’s specific needs. Michael believes in continual personal and professional improvement, utilizing a collaborative approach in his work, speaking the truth in love, seeing the humor in situations and life, and having a lot of fun along the way.   Michael joins us on The Wow Factor to discuss what he learned as a young man working in the family business, including lessons in human behavior. He shares why his career path took him from teaching to ministry and on to founding his own financial services company. In addition, he describes some of the challenges he encountered along the way. Michael also discusses the goal of his book, Unlimited Upside, unpacks his seven F’s, explains the process of creating them, and shares why the first one on the list is fun.   “A person can be successful in one or two areas of their life. But if they continue to avoid or neglect some of these other key areas, it's only a matter of time before the cracks start to surface.” - Michael Komara   “If you stay in a ‘have to’ job for too long of a time, you start getting crusty, your attitudes start changing, and people pick up on it.” - Michael Komara   “Be aware — as we grow and can increase in our level of awareness, we will become that much more effective as leaders.” - Michael Komara    This Week on The Wow Factor: How Michael’s love of sport impacted his leadership skills Where Michael’s interest in money management came from The importance of understanding the necessity of finding balance in life Michael’s book Unlimited Upside and why he was inspired to write it How finding $30,000 in a freezer made Michael reevaluate the role of money in life Why Michael decided to move from teaching into ministry after college Why Michael’s plans to build his own business in the financial sector were almost torpedoed before they really got underway Why Michael and his wife Mary Ann came up with the term ‘fun meter’ and what it means Where he got the idea to write a tribute to his parents in his book Why Michael feels it’s critical to find a job that gets your heart pumping How to be a ‘can do’ leader in life   Michael Komara’s Words of Wisdom: I've discovered over the years that as we grow and increase our awareness level, we will become much more effective as leaders. I'm talking about both self-awareness and the awareness of how others are feeling in the moment, and whether you’re connecting effectively and authentically.   Connect with Michael Komara: Solas Wealth Website Michael Komara on LinkedIn Unlimited Upside by Michael Komara The Tribute and the Promise: How Honoring Your Parents Will Bring a Blessing to Your Life by Dennis Rainey   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Paul Hiltz is President and CEO of NCH Healthcare System in Naples, Florida. With over 30 years of experience innovating and improving organizations, Paul is committed to maintaining high standards in clinical quality and patient satisfaction. Prior to joining NCH in 2019, Paul served as the President and CEO of Mercy Medical Center, where he was responsible for implementing and heading Mercy Health's Accountable Care Organization, Mercy Health Select, one of the top ACO's in the United States. Hiltz is an accomplished strategist who can translate vision and policy into action. With his vast experience in working with communities, hospital boards, and healthcare systems across America, Paul Hiltz leads NCH into the future of healthcare as a top-tier medical institution, not only in Southwest Florida but across the country, as well.   Paul joins the show today to talk about the work he’s accomplished at NCH. He explains how he uses vulnerability in his leadership and asks the leadership team for advice when he is trying to problem solve. In addition, Paul walks us through how the NCH handled Covid 19 and the new protocols they put in place. Perhaps the most impressive feat Paul has accomplished at his time at NCH is cutting down the time on “door to balloon” treatments, which you’ll hear about in the episode.   "Burnout comes because people don't feel like they've been heard" -Paul Hiltz   "At every level of the organization I try to be very transparent about goals and I encourage people to give me their opinions and suggestions, that creates a strong team." -Paul Hiltz   “Healthcare is a team sport, we can do very little things on our own. We need community partners.” -Paul Hiltz   This Week on The Wow Factor: Paul’s simple idea of gratitude Paul’s drive to take the hospital to the highest level The hospitals culture of volunteers Pau’s willingness to ask for help The collaboration between NCH and the community Cutting down on their “door to balloon” time NCH’s goal of raising over 200 million dollars to build a state of the art heart facility   Paul Hiltz’s Words of Wisdom: The importance of practicing gratitude and service in your workplace.   Connect with Paul Hiltz: Paul Hiltz on LinkedIn NCH Healthcare System NCH Florida Facebook NCH Florida YouTube NCH Florida Twitter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Michael (Mike) McCarthy is the co-chairman of Bridges Trust. In addition to his role at Bridges Trust, he is also the chairman and founder of McCarthy Group, LLC, an investment holding company headquartered in Omaha. Mike serves on the boards of a number of public, private, and not-for-profit entities, including Union Pacific Corp., Peter Kiewit Sons, Inc., Election Systems & Software, Creighton University, Heritage Services, and Lasting Hope Recovery Center. He holds a Bachelor of Arts in English from St. John’s University in Minnesota.   Mike joins me this week to discuss the early core disciplines that he has lived his life around, and how they have served him over the years. He reveals some of the expensive failures that happened along his entrepreneurial journey and how they ultimately ended up moving the business forward. Mike also shares the importance of disconnecting net worth and self-worth and how he works on sustaining his personal self-worth through self-reflection and taking an annual retreat.   “Productivity is core to who we are — we want to produce more than we consume.” - Mike McCarthy   “Perseverance is the most important attribute of people who survive tragedy.” - Mike McCarthy   “The foundation of the future built on gratitude for the present is powerful. And that's why, when you can demonstrate that gratitude by giving whatever you’ve got — time, money, power — it's a very freeing experience.” -  Mike McCarthy   This Week on The Wow Factor: Why Mike decided to turn away from his initial thoughts of training for the priesthood and become an entrepreneur When Mike started the McCarthy Group and how it grew out of the egg crisis in rural America Why Mike believes that drifting through life is a missed opportunity How the McCarthy Groups provide continuity for people who have created or inherited wealth and free their heirs to maximize their own existence The idea of producing more than you need and how this philosophy, alongside maintaining a giving heart, has developed over the years for Mike  Mike’s charitable work, including his role on the board of United Way Mike’s leadership style and why he starts with encouraging his team to get closer to the people they're trying to serve Why the enemy of good thinking is short-term thinking Why Mike feels that empowering people is it is the most significant multiplier there is   Mike McCarthy’s Words of Wisdom: If you like giving, you're going to be a good leader, and if you like taking, you're going to be a bad leader.    Connect with Mike McCarthy:  Bridges Trust Website McCarthy Financial Group Website   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Heather Johnston is Founder and President of JH Israel and the U.S. Israel Education Association. Her 25-year involvement with the nation of Israel has afforded her a unique position to work dynamically inside the U.S.-Israel relationship as an educator and thought leader. Heather is an author and world-renowned speaker in biblical prophecy on the Jewish-Christian relationship and modern Israel. JH Israel supports Israel’s National Leadership Center in the city of Ariel. In 2010, Heather, in partnership with former Ariel Mayor Ron Nachman, built and established the National Leadership Center (NLC), which facilitates groundbreaking programs that have given more than 85,000 Israeli and Arab youth the opportunity to meet and participate in an unparalleled experiential learning adventure.   Heather is on The Wow Factor this week to share how she was inspired by her time at JH Ranch and how that experience led to her work at JH Israel and the National Leadership Center in Ariel. She describes some of the amazing programs available at the National Leadership Center and describes their goal of helping participants learn about themselves through a lens of Biblical values and historical narratives. Heather also shares the premise behind her book Uncommon Favor and how she uses personal narrative to take the reader deeper and make crucial decisions about where they are in life.   “We find God at the center of everything.” - Heather Johnston   “When God's presence manifests, he comes to heal, he separates you out, he summons you, and nothing else matters when that happens.” - Heather Johnston   “When the presence of the Lord comes into your life in a manifest dynamic way — He reorients your life, He removes what's worthless, He takes you into a place where you actually can know Him.” - Heather Johnston    This Week on The Wow Factor: How Heather’s parents gave her the foundations for all of her future How she was inspired by her time at JH Ranch and how that experience led to her work at JH Israel and the National Leadership Center in Ariel What chutzpah means and why it truly takes chutzpah to pioneer and sustain a project Why Heather feels it is so important to understand not only where the biblical roots of our Christian heritage are, but to have a keen understanding of where we are in history Heather’s experience of the needs of Jewish Ukrainians in the world today Heather describes how Prime Minister Naftali Bennett played a dynamic role in helping Israel return to their spiritual identity and help high school students be able to relate to God and their heritage. The importance of the ecclesia in worship and how it brings us together as disciples Heather’s thoughts on what the people of Israel need today Why Heather decided to produce a personal journal to go alongside her book and how she hopes it will help others understand what it means to be a modern-day disciple   Heather Johnston’s Words of Wisdom: Authentic leadership has in mind that you're seeking the success of others rather than yourself, and to do that, we must put God at the center of everything.   Connect with Heather Johnston: Heather Johnston’s Website Heather Johnston on Instagram Heather Johnston on Facebook Heather Johnston on Twitter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Edgar Sandoval Sr. is the current President and CEO of World Vision U.S. Born in Los Angeles, Sandoval grew up in Central and South America, where he first witnessed poverty. Edgar worked minimum-wage jobs while studying English as a second language, later earning bachelor’s degrees in industrial engineering and sociology from Rutgers University and an MBA from the Wharton School of Business at the University of Pennsylvania. Edgar was recruited by General Electric and later by Procter & Gamble, where over a 20-year career, he made significant contributions to the corporation’s growth and reputation.   Edgar joins us on the show to share his experience of landing in the U.S with $50 to his name in the midst of a recession and how he went from flipping burgers to becoming president and CEO of World Vision. He describes how the Lord was using every one of his previous experiences to prepare him for joining World Vision. Edgar also shares how World Vision works in areas of extreme poverty, surviving on less than $1.90 a day to lift themselves out of poverty via human transformation, justice, and bearing witness to the Good News of the Kingdom of God.   “Here's what my formula to success was in corporate America: I was curious, and I had a deep desire to learn.” - Edgar Sandoval Sr.   “The key is we can make a difference; we can help people change their lives.” - Edgar Sandoval Sr.   This Week on The Wow Factor: Edgar’s experience of growing up in a multicultural neighborhood Why Edgar was so motivated to go to college and improve his job prospects and the first hurdle he hit when he got to university Why Edgar’s daughter Andrea inspires him and gives him an alternative perspective on life What Edgar learned about leadership at Proctor & Gamble Edgar’s commitment to learning and developing himself The importance of following through on your commitments The qualities and framework that lead to success in corporate America Why renegotiating deliverables is NOT a sign of failure How the Proctor and Gamble Like a Girl campaign changed Edgar’s life - but not in the way he expected Edgar’s journey from immigrant in his own country to leader at one of the world’s largest Christian nonprofits How World Vision helps people improve their lives and lift themselves out of poverty How to blend profit and purpose   Edgar Sandoval Sr.’s Words of Wisdom: God wants you to have a productive life. World Vision is working to empower others via biblical principles to lift themselves out of poverty because no one should be living on under $1.90 a day.   Connect with Edgar Sandoval Sr.: World Vision Website World Vision on LinkedIn World Vision on Facebook World Vision on Twitter Edgar Sandoval Sr. on LinkedIn Edgar Sandoval Sr. on Twitter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Ron Regenstreif founded Regency Enterprises in February of 1981 and served as CEO of Regency Lighting for 35+ years. Through the years, Ron’s primary focus has been on growing the sales and marketing efforts and establishing the strategy and growth plan for the organization. Ron’s ongoing passion for excellent service has helped Regency become a leader in the lighting industry, and he still serves as the Co-Chairman of the Board of Directors for Regency Lighting. Ron also serves on the Board of Directors of Q4impact, Joni & Friends, His Hands on Africa, and Chosen People Ministries. He loves strategically connecting people, serving people in need worldwide, and bringing improvement within developing countries.   Ron is our guest on the Wow Factor Podcast this week, and he shares the story of his early life and how he came to the Lord in an unexpected way. He discusses the core value framework of RISE that Ron built at Regency Enterprises that epitomized the foundational principles of the company culture. Ron also discusses when he decided he wanted to give away one million dollars in a year and why the joy of being a part of creating things, building things, and helping things happen in a significant way are some of the highlights of his life.   “It was the right time and the right place, and often I think success is like that.” - Ron Regenstreif   “I want to suggest to my customer what I would suggest if I was selling something to my mother.” - Ron Regenstreif   “My definition of success is taking advantage of the opportunities that we have, without neglecting our priorities.” - Ron Regenstreif   This Week on The Wow Factor: Ron’s early life and why he moved from a Jewish community in New York to a New England boarding school in sixth grade Why Ron dropped out of college and moved to California How a chance meeting with a Christian group changed his trajectory in life Why Ron decided to start his own company Regency Lighting and how it grew from humble beginnings How their product tapped into the concerns of the time How Regency created a transparent, high integrity business culture What the RISE principles are, and why they are important How Ron and his co-founder incorporated their faith into their business When Ron began to recognize the importance of giving and generosity, not only in terms of money but in terms of time. How Ron likes to use his business acumen and expertise to support charities Ron’s work with Joni and Friends and the other charities he’s involved with   Ron Regenstreif’s Words of Wisdom: My definition of success is taking advantage of our opportunities without neglecting our priorities. Identifying my priorities has been a summary of what my life has been about. By placing God first in my life, I've ordered my life in a way that I believe he teaches us to, which has helped me in my business and my personal life.   Connect with Ron Regenstreif: Regency Lighting Website Regency Lighting on LinkedIn Regency Lighting on Facebook   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter      

Mike Timmis was born in Detroit, Michigan, where he has had a distinguished career as both an attorney and businessman. He earned his undergraduate degree from Wayne State University and has received honorary doctorates from the University of Detroit Mercy, and Ave Maria University. Mike serves as chairman of Prison Fellowship International, and is on the board of Alpha International. He and his wife, Nancy, minister to the poor in the Third World and have developed self-help projects in Africa, and Central and South America. They are also very active in addressing the educational needs of children in Detroit. Mike and his wife are in the Order of Malta.   On the Wow Factor Podcast this week, we’re joined by Mike, who shares how he became involved with Prison Fellowship International and what he does in his role for them. He shares why he feels that his calling is to help the poor and how he and his wife came to that realization. Mike also discusses his approach to giving, why he thinks of himself as an allocator, and how he tries to allocate responsibly without damaging the recipients’ relationship with Jesus.   “I believe that you always have to have a target, you may change the target, but once you have a target, you have something to shoot for, so you're not aimless.” - Mike Timmis   “When you're negotiating a deal, there are ants and elephants — you give up the ants to get the elephants.” - Mike Timmis   “The problem in a lot of businesses is that leaders are not really leaders. A real leader is approachable, empathetic, and they are critical in the right way” - Mike Timmis    This Week on The Wow Factor: How his mother influenced his relationship with God Why he decided to pursue a career in Law Why he embraced his entrepreneurial side and went into business with a friend in his early 30s What happened when a dear friend wrote him a letter giving Mike the gift of honest feedback How Mike rectified the imbalance between his personal and work lives What happened when Mike decided to give Jesus everything in his life How a shocking and devastating event changed Mike and his wife’s life Why Mike’s relationship with his business partner worked so well despite their differences The importance of giving and receiving feedback graciously and helpfully Mike’s relationship with Douglas Coe and where that led his family How Mike became involved with Prison Fellowship International How Mike approaches giving to others and why he thinks of himself as an allocator   Mike Timmis’s Words of Wisdom: Mike's word of wisdom is passion — his passion for bringing as many people as he can to Jesus. The more you realize that intimacy with Jesus is in you, the more you have to give to others.   Connect with Mike Timmis: New Canaan Society Website Prison Fellowship International Website   Connect with The WOW Factor: The Wow Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Joni Eareckson Tada is an esteemed Christian stateswoman and respected global leader in disability advocacy. Mrs. Tada serves as CEO of Joni and Friends, a Christian organization that provides programs and services for thousands of special-needs families around the world. President Reagan appointed Mrs. Tada to the National Council on Disability and during her tenure, the ADA was signed into law. Joni served as an advisor to Condoleezza Rice on the Disability Advisory Committee to the U.S. State Department, and as Senior Associate for Disability Concerns for the Lausanne Committee for World Evangelization. The Colson Center on Christian Worldview awarded Joni Tada its prestigious William Wilberforce Award, and she was also inducted into Indiana Wesleyan University’s Society of World Changers. Joni and her husband Ken were married in 1982 and reside in Calabasas, California.   On the show this week Joni discusses how the accident that left her quadriplegic at the age of 17 completely transformed her path, and why she feels her experience brought her closer to God and inspired her to do His work. She shares how Joni and Friends was born and the myriad ways in which the organization helps and supports people across the world with disabilities practically, physically, and spiritually. Joni also highlights how God has guided her on her path and why it’s so important to give glory to the Lord for the extraordinary moments and experiences He gives you.   “The whole point about reach, care, and connect, is to not only share good words from God's word but to share his love in a practical way.” - Joni Eareckson Tada   “Faith is like a muscle; when you exercise it, it's going to get stronger.” - Joni Eareckson Tada   “If you want to solve the problem, you have to have a holistic, comprehensive approach. It starts with healing the individual.” - Joni Eareckson Tada    This Week on The Wow Factor: When Joni found painting and how she felt when she realized she could still produce beautiful works of arts When she decided to start an organization to shine a light on and support the billion people worldwide who have some form of disability How the reach, care, and connect framework works and why Joni is always open to connecting with people who have questions about what Joni and Friends does Joni’s appearance on the Tonight Show, the book sharing her story that was subsequently made into a film by Billy Graham How Joni has scaled her personal experience of disability to help people in 40 countries worldwide What Joni learned about herself and her leadership style in the early years of Joni and Friends and how her style has evolved over the years How the COVID-19 pandemic led to the Joni’s House program and what they do to help people with disabilities in the developing world The importance of providing respite for caregivers and how Joni and Friends serve families Why God loves a giver and an asker   Joni Eareckson Tada’s Words of Wisdom: You have in your life, lots of awe-filled moments so find ways to breathe it in, let your soul open up, your mind get cracked open, and connect those moments of inspiration to the Lord — because that's what gives Him glory.   Connect with Joni Eareckson Tada: Joni and Friends Website Joni and Friends on Instagram Joni and Friends on Facebook Joni and Friends on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Erik is the founder and principal of WCM Global Wealth, a firm that serves more than fifty families ranging from successful business owners to several families listed on the Forbes billionaires list. WCMGW provides a unique approach to money management with a focus on alternative assets. Erik is a life-long student who has earned degrees and certificates from Georgia State University and Harvard Extension School. He is an accomplished martial artist and a multi-engine and instrument-rated pilot of twenty-five years. He is a father of five sons and has recently published his debut book entitled Who’s Eating Your Pie?   Erik joins us on the Wow Factor Podcast this week to discuss how developing a stutter as a young child actually pushed him to achieve much more than other people predicted was possible, including making an annual income of $1 million by the time he was 30 years old. He outlines the importance of perseverance and not being afraid to make mistakes in moving forward to achieve your goals. Erik also shares the wisdom and insights he has learned from some of his most prominent clients on living a generous life.   “Give back, and the person you bless the most is actually yourself. You're not even intending to, but you're the most blessed by giving back.” - Erik Weir   “Just look at the massive things that people can accomplish by making just a little bit of change at a time.” - Erik Weir   “The reason people miss opportunity is that opportunity is usually dressed in overalls and looks like work. You have to show up and keep showing up and keep showing up even when things are hard.” - Erik Weir    This Week on The Wow Factor: The accident that led Erik to develop a stutter and how his parents helped him find ways to communicate with people His first foray into entrepreneurship as a young man Why Eric left Merrill Lynch and formed his own company The impact of COVID-19 on Erik’s personal and professional life Erik’s 1% philosophy of change and how making small incremental changes can have a significant impact on your life Why people overestimate the amount of change they can make over the short term and underestimate the amount of change they can make over the long term Moving beyond limiting thoughts and developing a growth mindset What a victory book is and how it can help you achieve your goals The 5F framework that helps Erik get clear on what he wants to accomplish Why living generously staves off the scarcity mindset   Erik Weir’s Words of Wisdom: Leaders always need to be learners — you’ve got two ears and one mouth, so listen more, be open and lead unselfishly.   Connect with Erik Weir: Who's Eating Your Pie?: Essential Financial Advice that Will Transform Your Life by Erik Weir   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Danny Ludeman previously served as CEO of Wells Fargo Advisors, where he increased revenue from $300 million to $10 billion during his tenure. Upon retirement, he followed a spiritual calling to serve others, leading to the founding of Concordance. Danny remains active in industry and civic affairs, serving on several local boards. He also attends Covenant Seminary, where he is pursuing a divinity degree.   This week on the podcast Danny shares why he decided to pursue an opportunity outside the financial sector when he retired. He tells us what led him to the important work that Concordance does to reduce the reincarceration rate among participants released from prison in St. Louis. We also discuss why individuals that have been previously incarcerated, re-offend. As well as why it’s so critical to research the root causes and put effective programs in place to help people heal, and make a success of the rest of their lives.   “The ripple effect of the impact that Concordance can have is extraordinary.” - Danny Ludeman   “It has to start with looking at the external environment objectively, and not seeing how the world looks or how you want the world to look, but how the world actually operates.” - Danny Ludeman   “If you want to solve the problem, you have to have a very holistic, comprehensive approach. And it starts with healing the individual.” - Danny Ludeman     This Week on The Wow Factor: Mentors who inspired and supported Danny in his early years Why Danny pursued a career in the financial sector, and what he did in his role as CEO of Wells Fargo advisors Some of the things Danny learned as he passed through different levels of leadership at Wells Fargo Points in Danny’s life where he saw God's hand, including his introduction to the work of Concordance via a chance letter The work Danny does at Concordance and how he built the critical relationships that allowed them to put the strategic planning effort together How they raised about $10.5 million to pay for research to study the root cause of the problem of reoffending rates What Concordance learned from their research and how it helped them support people leaving prison in St Louis The impact of trauma in childhood on whether someone is likely to be incarcerated The importance of building trust with inmates while they are in prison, and how Concordance helps build a life plan for individuals leaving prison  Danny shares an inspiring story of a successful Concordance program graduate   Danny Ludeman’s Words of Wisdom: Look for the opportunities around you to take your God given talents and direct them towards something that can truly change the world. Figure out how you can ‘lead with your left’ by finding alternative solutions to problems.   Connect with Danny Ludeman: Concordance Website Concordance on Instagram Concordance on Facebook Concordance on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

After a decade of working as a nightclub promoter, Scott decided to have a complete change of lifestyle and spent two years on a hospital ship off the coast of Liberia, where he saw the effects of dirty water on people’s health. Upon returning to NYC in 2006, Scott turned his full attention to the global water crisis and the (then) 1.1 billion people living without access to clean water, He then established a small, core team, in a tiny Manhattan apartment, and created charity: water.   Today, Scott is on the podcast to share how charity: water reinvented fundraising with an innovative 100% model and radical transparency, displaying every water project funded — even when things don’t have the result they hoped for. He describes why he decided to start life over at 28 years old and embed as a photojournalist with Mercy Ships in Liberia, West Africa, and how that experience was the catalyst for founding charity: water. Scott also shares why he feels that too few of the resources we can use to turn tragedy into joy are being mobilized, and how we can change that.   “I want to be a part of bringing clean drinking water to every human being on planet Earth.” - Scott Harrison   “10% of the world right now is drinking dirty water. That keeps us engaged and trying to grow the movement and invite more people in, because we think that number should be zero.” - Scott Harrison   “There's a responsibility but also a joy in being able to use our time, talent, and money to be a blessing, to end some of the needless suffering we see around the world, to contribute to ending human suffering, and to contribute to human flourishing.” - Scott Harrison    This Week on The Wow Factor: The traumatic event in Scott’s early years that changed his life The moment Scott thought that he was close to death and needed to make a change in his lifestyle How he learned that half of the disease in Liberia was caused by people drinking contaminated water and the lack of sanitation and hygiene and why that discovery led to him being inspired to start charity: water How charity: water has raised $650 million from across 150 countries globally and helped 15 million people. How Scott hopes to raise more funding to enable the 771 million people today drinking dirty water to have access to clean water Why he released a YouTube video of charity: water NOT finding water for a desperate community How to move people from awareness to action How charity: water proves to donors that 100% of every gift given goes directly to fund clean water projects using Google Earth and Google Maps, using GPS coordinates and satellite image How Scott would characterize his leadership style Why Scott genuinely believes that if you don’t take a risk, then you'll never get to go anywhere   Scott Harrison’s Words of Wisdom: As the ancient Jewish text says, ‘do not be afraid of work with no end,’ and that’s how I look at many aspects of my life and elements of Charity Water. There will be a day when we will get everybody access to clean water, and when we do, I believe that we can take everything we've learned, all the generosity, compassion, and resources our community has, and focus it on another problem. I've always loved the idea of embracing endless work if the endless work is pointed in the right direction.   Connect with Scott Harrison: charity: water Website charity: water on Instagram charity: water on Facebook charity: water on Twitter Thirst by Scott Harrison   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Heather Templeton Dill is president of the John Templeton Foundation. Before assuming this role in 2015, she served as executive liaison to the president under her father, the late Dr. Jack Templeton. Dill is the granddaughter of the late Sir John Templeton. In her tenure as president, Dill and the Foundation have awarded 1,334 grants and donations totaling more than $874 million. The John Templeton Foundation funds research and discovery across a range of subjects in the sciences, philosophy, and theology, from gratitude and hope to the psychology of purpose and positive neuroscience. Under her leadership, the Foundation plans to increase its grants and donations to approximately $313 million in 2021 and 2022.   Heather joins me today to discuss the vision and purpose of the John Templeton Foundation and what their aspiration of becoming a global catalyst for discoveries that contribute to human flourishing means in real terms. We discuss Heather’s purpose of enabling people to create lives of purpose and meaning and how the foundation encourages them through their grants. Heather also gives her invaluable advice to leaders on why gratitude is the lens through which they should view their world.   “I absolutely see my role as a calling, as a vocation, as something that providence has guided me to over time.” - Heather Templeton Dill   “We want the research we fund to make a meaningful difference in the lives of individuals and communities.” - Heather Templeton Dill   “Those concepts, those ideas, those actions, like forgiveness, gratitude, and generosity, contribute to human flourishing because it helps us make the lives of those around us better.” - Heather Templeton Dill    This Week on The Wow Factor: What Heather learned from her physician parents about the joy of giving Why it can be a challenge for leaders to take the space that's required for reflection Heather’s initial career aspirations, when and why she pivoted towards working with the Templeton Foundation The philanthropic organizations that Heather’s grandfather founded — The John Templeton World Charity Foundation, and the Templeton Religion Trust How Heather and her sister managed their relationship when Heather was considering stepping up as president of the Foundation Why Heather sees the John Templeton Foundation as a catalyst that sparks new fields of research How Heather aligns what the John Templeton Foundation does now with what we think her grandfather wanted to accomplish Why Heather is inspired by her grandfather's vision and her feeling that it is a privilege and an honor to carry it forward   Heather Templeton Dill’s Words of Wisdom: There are two components to gratitude; firstly, all leaders need to be very grateful for the position they hold to be a leader and a servant as the head of an institution. The second is to express gratitude for those who work with you and for you. Expressing gratitude both in writing and publicly is so important in leadership.   Connect with Heather Templeton Dill: John Templeton Foundation Website John Templeton Foundation on Instagram John Templeton Foundation on Facebook John Templeton Foundation on Twitter John Templeton Foundation on YouTube   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Barbara K. Lupient is the retired CEO and current Board Chair of The Lupient Companies, a household name in Minneapolis, Minnesota, known for their quality products and commitment to customer service. Barbara Lupient built on the reputation her husband helped create, and following his death, she carried on the business and assisted her children to assume greater responsibility and ownership roles. Today, the second and third generation of Lupient family members continue the business while Barbara "retires to" the next stage of her career -- serving as Board Chair and as a philanthropist, her primary current focus on Opportunity International, an organization dedicated to helping (primarily) women in developing countries create and successfully manage their businesses, working to liK their families out of poverty.   Barbara joins the Wow Factor podcast to share her experience and insight with leaders facing external complications or pressure in their business or industry and gives her advice on how to move forward as a leader in challenging times. She discusses some of the issues that are unique to leading a family business and her strategy for having a positive professional relationship with your children when they join the family company. Barbara also highlights the difference we can make as leaders when we lead with authenticity and integrity and aren’t afraid to be honest and transparent with our people.                                                                                                                                             “There's just something in you, that God has put there, that gives you a skill set that allows you to be successful when you’re a leader and allows you to be successful when you're managing people.” - Barbara Lupient   “As a giver, you receive far more than you ever give. You receive it in joy, you receive it in relationships, you receive it in so many ways.” - Barbara Lupient   “It seems to be the nature of life that we make mistakes — but if we can learn from them, I think that's a good thing.” - Barbara Lupient                                                                                              This Week on The Wow Factor: Growing up as the oldest daughter of six children in North Dakota and how that informed Barbara’s leadership skills and work ethic When it became apparent that the industries of real estate and automotive had a strong family focus When Barbara’s husband, Jim, founded the first dealership and some of the twists and turns in the first few years of business Some of the reverses that Barbara has endured in business and in life and how she and the company got through those challenging times What Bart o do as a leader for her team when Gens pulled the rug from under the business Jim’s Parkinson’s diagnosis and it’s impact on Barbara, her family, and the company The importance of being authentic, being true to yourself, and being true to your moral compass in all that you do What drew Barbara to Opportunity International and why she felt connected to their purpose of supporting women in business   Barbara Lupient’s Words of Wisdom: If people lead from their own True North and make choices that align with their authentic purpose, then we would not have all this contention in the world today. Leaders need to be looking outward to the greater good rather than focus on their own needs.   Connect with Barbara Lupient: Lupient Automotive Group Website Lupient Automotive Group on Instagram Lupient Automotive Group on Facebook Lupient Automotive Group on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Having spent more than 35 years helping establish and run the world’s largest online brokerage, Mr. Ricketts today has returned to his roots, focusing on a wide range of entrepreneurial and philanthropic ventures. A pioneer in using technology to revolutionize the financial services sector, Joe founded the company now known as TD Ameritrade, a securities industry leader. Since 2008, he has devoted himself to various entrepreneurial and philanthropic ventures, including Opportunity Education Foundation, The Cloisters on the Platte Foundation, The Ricketts Conservation Foundation, and The Ricketts Art Foundation.   Mr. Ricketts shares some phenomenal insights on the show today. We discuss why being let go from the family business as a young man helped focus his mind on what he really wanted to do with his life. Joe talks a little about his non-conformist attitude to life and why he feels that you need to step forward when you’re called to be a leader. He also shares the details of why he and his son decided to take their family business, Ameritrade, public and the reason Joe left the company, and why it turned out to be a much more emotional process than Joe anticipated.   “Responsibility and reliability come from you, not from anybody else.” - Mr. Ricketts   “If you don't enjoy the journey and the challenge of getting there, you’re not going to get it done.” - Mr. Ricketts   “I always felt we were going to be successful. So whatever came at us by way of a problem, we had to find the way to overcome it.” - Mr. Ricketts    This Week on The Wow Factor: Joe’s first job and how it gave him invaluable insights into how businesses worked Why Joe left a secure role at Dean Witter to make the leap into entrepreneurship Joe’s philosophy on dealing with his competitors The importance of providing not only and great product but also an excellent customer experience How Joe managed to get the Legacy Act of the Wyoming Range passed to protect a local wilderness area Why Joe doesn’t get involved in partnerships in his business The trusts started by Joe and his wife that required all of their four children to work together to manage their money and what they ended up doing with it Straight Arrow News, Joe’s latest initiative, and why he decided to launch the news outlet on 2021   Joe Ricketts’s Words of Wisdom: Being honest, candid, and straightforward is the best way for a leader to achieve success.   The Cloisters on The Platte: The Cloisters on The Platte is a spiritual retreat for people who want to get closer to God. The goal of the retreat is for people to realize the deeper level of how Christ is our king. The 3 day silent retreat is a private and contemplative experience, tucked away in the rolling hills of Gretna, Nebraska.   Connect with Joe Ricketts: Joe Ricketts’ Website Straight Arrow News   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter      

An entrepreneur and real estate developer for the last 30 years, Roy Goble grew up working in his father’s junkyard, where he learned to take apart absolutely anything and to evaluate everything for the value of its parts. After studying economics and business at Westmont College and marrying his high school sweetheart, D’Aun, he joined his family’s growing real estate business. Today he runs a real estate investment company based in Silicon Valley, leads the ministry PathLight International, and serves on multiple boards—while still finding time to visit and learn from friends and ministry partners around the world.   Roy is on the podcast this week to share his views on being authentically connected to others rather than seeing life as a popularity contest. He describes the moment he realized that he was buying into the cult of triumphalism and why that prompted him to reconfigure how he lived and led his company. Roy also outlines what triggered him to write his newest book, Junkyard Wisdom Rebuilt: Resisting the Whisper of Wealth in a World of Broken Parts and why the principles of truth, generosity, and love are central to his priorities in 2022. Junkyard Wisdom Rebuild will be released June 2, 2022.   “We need to remind each other and remind ourselves that this life we live is about loving others.” - Roy Goble   “The junkyard informed my generosity and how I think and view the world for both better and worse.” - Roy Goble   “Generosity is a mindset that comes from your heart, not your pocketbook.” - Roy Goble    This Week on The Wow Factor: How Roy’s Saturday job in his family business set him on the path to entrepreneurship The significant changes that Roy headed up in the junkyard business when he started working for his dad after college Some of the things Roy did to reframe his attitude to wealth and how he made lifestyle decisions that supported that revelation The wake-up moment that led Roy to reconfigure how he lived and led his company How generosity flows into how Roy leads his company The importance of being a good neighbor in your business Resisting the whisper of wealth and popularity and how Roy reconciles that with entrepreneurship Why it’s vital to practice loving others over and over again, in word and in action   Roy Goble’s Words of Wisdom: Our lives are not a popularity contest — it's not my job to make you like me; it's my job to figure out how to love you. It doesn't matter if you're popular or not; what matters is whether you're loving.   Connect with Roy Goble: Junkyard Wisdom Website Junkyard Wisdom Facebook Roy Goble Twitter Roy Goble Instagram Junkyard Wisdom on Amazon   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Mark Weber is the founder of the consulting firm Legacy Planning Advisor, LLC. He has spent his career working with individuals and families to craft financial, estate, and legacy plans designed to achieve a wide variety of objectives. He leads the Omaha Chartered Advisor In Philanthropy® Study Group—a group he founded in 2012 with the support of the Omaha Community Foundation. Mark is currently working with The American College of Financial Services to create legacy planning tools and micro-courses designed to reach beyond high-net-worth individuals and families.   Mark joins me on the show to discuss the turning point that made him transition out of the life insurance business and into helping people pass on their wealth with thought and meaning. He shares why he decided to take the Chartered Advisor in Philanthropy® (CAP) designation and encourage a group of colleagues to join him, and how that turned into ten years of sharing the course with others. Mark also explores the three major themes in his book The Legacy Spectrum, including the psychology of feeling that you have enough money to commit to helping others.   “A lot of people want to pass as much wealth as they possibly can to their families, but they don't think about what happens when they get it.” - Mark Weber   “A moral autobiography talks about the money you leave, it talks about who you were as a person, and what your legacy is going to be.” - Mark Weber   “I felt if I could change how advisors talk to their clients about philanthropy, I could have an impact.” - Mark Weber    This Week on The Wow Factor: How Mark’s parents instilled a work ethic in him as a young man Why Mark decided not to pursue a legal career after finishing his law degree and how he got the experience to develop a career in the insurance industry Key skills that Mark learned from his years working in high-end life insurance The distressing experience that really highlighted the importance of taking out life insurance The typical focus of estate planning and where Mark saw the gaps to expand people’s understanding of how they can help the wider community How a chance encounter with Warren Buffett changed Mark’s perspective How Mark’s book, The Legacy Spectrum, helps estate planning professionals to consider how to initiate a conversation about philanthropy with their clients The aim of a moral biography and how it acts as a legacy for your children The importance of teaching your heirs to be good stewards of the money you leave behind Why Mark wants to make Omaha a more generous and gracious city and what he’s doing today to continue to push towards that   Mark Weber’s Words of Wisdom It’s important to educate your kids about the value of money. If you’re going to leave them an inheritance, prepare them to be good stewards of the money, and train them to use it wisely.   Connect with Mark Weber: Mark Weber's Website The Legacy Spectrum by Mark Weber   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Steve Bilt is the co-founder and chief executive officer of Smile Brands, supporting approximately 500 dental offices throughout the United States with over 5,500 providers and employees. The company has been recognized as the top multi-site healthcare employer in the US for the last three years by Glassdoor and as a Top 10 Large US Employer for Diversity by Comparably in the previous two years. Additionally, Steve is the founder and chair of the Smiles for Everyone Foundation, which has established international outposts serving six countries in South America, Asia, and Africa and conducts ongoing events throughout the United States.   Steve joins me on the show this week to discuss how Smile Brand found their vision and mission, why it’s only three words long, and how Steve keeps the team focused on achieving their mission in every step that they take. We discuss how Steve created and maintained a positive company culture by getting into a routine, sticking with it, and only incorporating additional elements occasionally. Steve also shares what ‘Celebrate. Everyday. Miracles’ means to him personally and to Smile Brand and how they came up with the mantra that inspires them and moves them forward.   “It's trite to say life’s all about the journey, but life’s all about the journey!” - Steve Bilt   “Oftentimes, the most important part of leadership is just being there, trying to listen, trying to understand — you don't have to have the answers.” - Steve Bilt   “Life is this beautiful mosaic. Now I hope 75% of those tiles are wonderful things and the 25% or, you know, the ones you struggle with a bit. But if the 25% fell off, it's not a beautiful mosaic anymore..” - Steve Bilt   This Week on The Wow Factor: How understanding that everyone learns differently has impacted Steve’s career Why Steve believes that you need challenge and adversity to truly thrive What Smile Brands does, and what prompted Steve to start a dental business that put the patient at the center of their experience How Steve coped when he was facing bankruptcy Steve’s interest in mental models and where that enthusiasm took him Why we should let go of the fear of failure The importance of being honest about our struggles and sharing candidly how difficult the tough times really can be without glorifying your journey How Steve shared the business’ struggles with the rest of the team and what he heard when he listened to their concerns How Smile Brand helps dental professionals progress their career and continue their professional development Why Steve loves three-word mission statements and how it defines what Smile Brand is working towards How the Smiles for Everyone Foundation was born and the moment that Steve realized that they needed to help as many people as they could across the globe   Steve Bilt’s Words of Wisdom: Start with gratitude; take a minute and start by seeing the positive in your life. Look for opportunities in life, listen and genuinely see what's around you.   Connect with Steve Bilt:   Smile Brands Website Steve Bilt on LinkedIn   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

David and his wife Jerri relocated from Illinois to Naples in 2015 and have since become the largest commercial real estate property owner in Naples while creating new jobs and investing back into the community they love. The Hoffmann Family of Companies includes Hertz Arena and the Florida Everglades, The Naples Princess & Miss Naples boats, and Naples Transportation & Tours. David and Jerri also support many worldwide charitable, arts, and civic organizations and are trustees of the Naples Children & Education Foundation. David Hoffmann is also a director at the Naples Zoo at Caribbean Gardens.      David joins me on the show to discuss why he believes that gaining a bigger footprint in an area and providing a broader service is a fantastic way to serve the community. He shares what drew him to Naples, Florida, and describes the amazing Interactive sculptures he has donated to the city to form a sculpture walk. David also shares his beginnings in real estate investment, how he acquired his first piece of land, and some of the projects his company is currently involved with.     “We have no partners or shareholders in our 90 plus businesses and 280 locations around the world. It is our family's assets and our fit.” - David Hoffmann    “It is a blessing to be successful, but I think there's also a huge responsibility.” - David Hoffmann     This Week on The Wow Factor:  Deals that sparked David’s interest in market-making   How acquiring a small golf course generated the cash flow to support other business acquisitions and real estate acquisitions  Why he started buying apartment buildings in Washington, Missouri at the young age of 24 and ended up becoming the largest owner of that kind of commercial real estate in town   What drew David to Naples, Florida, and why he acquired some wonderful properties along Fifth Avenue   Some of the unique projects that David is involved with right now including a boutique hotel and a 12 hole golf course   Business ventures that haven’t gone so well for David and the lessons he has learned through the mistakes he made  Why the Hoffmann family have no partners and no shareholders in any of their 90 Plus businesses in 280 locations around the world  David’s commitment to philanthropy and some of the organizations he contributes to, including the Everglades Foundation and the Golisano Children's Museum in Florida   The philosophy behind David’s lifelong passion for generosity    David Hoffmann’s Words of Wisdom:  Don't sit there and complain about what’s going on in the world — get out there and make changes by getting involved in your local community. The world is changing, but we have to be the change we want to see if we're going to move forward positively.     Connect with Hoffmann Family of Companies:  The Hoffmann Family of Companies Website  The Hoffmann Family of Companies on Facebook  The Hoffmann Family of Companies on LinkedIn  The Hoffmann Family of Companies on Instagram    Connect with The WOW Factor:  I Like Giving: The Transforming Power of a Generous Life  by Brad Formsma  Words of Wisdom Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter     

With humble beginnings in a home blender, Orgain was created by Dr. Andrew Abraham, an integrative medicine specialist, cancer survivor, and self-proclaimed kitchen chemist. Throughout cancer treatment, Andrew saw a need for a nutritional shake made from all-natural, food-based ingredients and took it upon himself to be the first to make it. Years later, he made it his purpose to help as many people as possible by leaving his medical practice to start Orgain.   I’m excited to have Andrew with me on the podcast to share how he realized that his shakes weren’t just for people who were sick or had digestive issues, but for everyday people — from parents on the go, to business professionals — who needed clean protein and nutrition that was convenient and delicious. He shares his philosophy that anyone can have a dream, but the hustle is sold separately and why it takes time, failure, and grit to achieve your goals. Andrew also digs into the importance of starting the day with gratitude because it puts everything else into perspective.   “Being kind and being calm really differentiates a good leader from a great leader.” - Dr. Andrew Abraham   “The best business decisions for me are the times when you say no, not yes. And as an entrepreneur, that's the hardest thing, because you want to say yes to everything.” - Dr. Andrew Abraham   “Orgain comes from the word organic and the mantra ‘gain health, gain energy, gain life’.” - Dr. Andrew Abraham   This Week on The Wow Factor: The near-death experience that prompted Andrew to experiment with alternative forms of nutrition Why Andrew decided to become a doctor and pursue integrative medicine and what he learned from his patients about their nutritional needs What made him decide to go all-in on his business despite having a successful medical practice and a family How a homemade stand at a trade show caught the attention of a Whole Foods buyer How Andrew handled it when the national launch of the shakes hit a bump in the road Why bringing in key consultants to help you on the learning curve with their expertise is crucial to doing the more direct route to success Why he decided to make a product specifically for children How they cracked the international market to become the top plant-based powder protein shake operation in the country in the world Aligning your values with potential investors when you scale and grow a company Why helping people for us is what wakes Andrew up in the morning and excites him about the business Orgain products to watch out for in 2022   Dr. Andrew Abraham’s Words of Wisdom: As a leader, being kind to yourself and your employees and taking a genuine interest in making your team better goes a very long way. Being kind and calm really differentiates a good leader from a great leader.   Connect with Dr. Andrew Abraham: Orgain Website Orgain on Instagram Orgain on Facebook Orgain on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Gail Seymour "Hal" Halvorsen (born October 10, 1920) is a retired senior officer and command pilot in the United States Air Force. He is best known as the "Berlin Candy Bomber" or "Uncle Wiggly Wings" and gained fame for dropping candy to German children during the Berlin Airlift from 1948 to 1949. Hal grew up in rural Utah and earned his private pilot's license in 1941 before joining the Civil Air Patrol, then the United States Army Air Forces in 1942. During the Berlin Airlift, he initiated ‘Operation Little Vittles’ to raise morale in Berlin by dropping candy via parachutes to the city's children.   Today on the Wow Factor, Colonel Halverson shares some of the leadership lessons he has learned during his 30-year career in the U.S. Air Force. He explains how he came to be in Germany after WW2, some of the problems local people encountered, and how he and his fellow pilots let the local kids know which airplane had the candy bars in. Colonel Halverson also describes his three-pronged philosophy on life and leadership and how he has used it to inspire others over the years.   "Put yourself in the position of the receiver of what you say; how will they interpret this based on who they are?” - Colonel Halverson   “Gratitude is key to human relations.” - Colonel Halverson   “Attitude, gratitude, and service before self.” - Colonel Halverson   This Week on The Wow Factor: Colonel Halverson’s entrepreneurial spirit and how he earned pocket money as a teen in Utah What his upbringing taught him about giving to others How the German children correspond with the pilots to ensure they go some candy Some of the Presidents that Colonel Halverson has met over the years What were some things you learned about those leaders? Well, Some of the most important things that Colonel Halverson has learned over his 30 years in the Air Force How he has taken his story and encouraged other people since leaving the Air Force Key things Colonel Halverson has learned about leadership over the years What gratitude looks like for Colonel Halverson   Colonel Halverson’s Words of Wisdom: Some leaders are more successful than others — they listen to what should be done, not what's popular but what should be done here to make life better for everybody. Get to the meat of the thing, and that’s the need; it should always come back to the need.   Connect with Colonel Halverson: The Berlin Candy Bomber by Gail S. Halverson   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Carey Nieuwhof is a best-selling author, leadership expert, former attorney, and church leader. He hosts the Carey Nieuwhof Leadership Podcast and curates one of the most widely-read leadership blogs. Carey speaks to companies and churches worldwide about leadership, change, and personal growth, and his content is accessed over a million times a month by leaders worldwide. He is a best-selling author; his most recent book, At Your Best: How to Get Time, Energy and Priorities Working in Your Favor, was published in September 2021.   Carey joins me on The WOW Factor podcast to share the details behind his realization that there are times in our day that are optimal for deep thinking and strategy, and there are parts of the day where you need to change the pace. We discussed why it’s essential to figure out what you’re best at and keep those talks in your green zone when you’re most likely to be at the top of your game. Why we need to be intentional about developing our gifts as leaders, recognize that they are dynamic, and focus on growing and using those skills.   “My position on technology — and I've been an early adopter — is that technology makes a wonderful servant and a terrible master.” - Carey Nieuwhof   “Years ago, I realized that technology was starting to run me, and when it was running me, it was ruining me. Because I was never really on, and never really off.” - Carey Nieuwhof   “Workaholism is the most rewarded addiction in America. If you're drinking at work or an alcoholic, you get fired. But if you're a workaholic, you get a raise, and you get a promotion.” - Carey Nieuwhof    This Week on The Wow Factor: Carey’s experience of living in small-town Ontario and the work ethic that his Dutch parents instilled in him Some of Carey’s first entrepreneurial ventures The gift of making time and being intentional about your actions Why Carey decided to go to law school and how that experience led to a call to ministry Carey’s podcast and blog — why he started them and how he grew them despite fierce competition The danger of too much convenience and why our devices are such a drain on our energy Ways Carey detaches from technology and redirects his focus Why Carey wholeheartedly agrees with Cal Newport that the ability to focus and do profound work is now a superpower Why Carey took a month off as a ‘tech sabbatical’ and deleted his email app How to make sure your phone blocks all but the essential contacts How Carey divides the day into green, yellow and red zones in At Your Best: How to Get Time, Energy, and Priorities Working in Your Favour Leaders tend to reach their zenith in their 30s, then coast for the rest of their lives — Carey shares why it’s so important to keep on learning and developing throughout our careers   Carey Nieuwhof’s Words of Wisdom: Time off won't heal you when the problem is how you spend your time. A lot of us keep living for that week at the ocean, and we know how to do time off well, but we do not know how to do our time on well. You need to figure out how to manage your time on so that you don't have to live at an unsustainable pace.   Connect with Carey Nieuwhof: Carey Nieuwhof’s Website Carey Nieuwhof on Instagram Carey Nieuwhof on Facebook Carey Nieuwhof on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

David L. Bahnsen is the founder, Managing Partner, and Chief Investment Officer of The Bahnsen Group, a national private wealth management firm that manages over $3.5 billion in client assets. He brought The Bahnsen Group independent in April 2015 after eight years as a Managing Director at Morgan Stanley and seven years as a Vice President at UBS Financial Services. David serves on the Board of Directors for the National Review Institute and is a founding Trustee for Pacifica Christian High School of Orange County. He is also the author of several best-selling books, including the recently published There’s No Free Lunch: 250 Economic Truths.   David joins me on the show to discuss why he feels that there is a societal bias toward viewing work as a necessary evil that the Christian church has largely adopted and why he finds that as an unacceptable point of view. He shares his thoughts on the importance of having meaningful work in one’s life, how he has created a business that serves a specific niche with excellence, and why that gives him purpose. We also talk about David’s philosophy of giving wholeheartedly to causes that you’re passionate about, and he dives into why helping to found the Pacifica Christian High School has brought him such joy.   “Not only does everyone we know who's happy have a purpose — everyone we know who doesn't have purpose is unhappy.” - David Bahnsen   “All you can do is be yourself and try to translate that into the experience you deliver to clients.” - David Bahnsen   “There is a big part of me that is concerned about an acceptance of mediocrity that is taking place in the culture and taking place in the church. I truly believe that piety is not a substitute for technique.” - David Bahnsen    This Week on The Wow Factor: What David sees as the anthropological case for work in our lives How David has achieved the career, he has without a college degree David’s experience of working in large Wall Street firms and how that experience set a foundation for him to go out on his own Why he left solo practice to found the Banhsen group and become one of the top financial leaders in the nation How he handled the period of the financial crisis and how it impacted him personally and professionally The intellectual curiosity that led to him writing his first book Crisis of Responsibility Why economic life is rooted in a foundation of biblical worldview and understanding What Kuyperian theory is, and how it impacts David’s philosophy of leadership Pacifica Christian High School and why it’s David’s biggest extracurricular passion Why David believes in giving and heart generosity but strongly dislikes the phrase ‘giving back’   David Bahnsen’s Words of Wisdom: Piety is no substitute for technique. There are so many people who feel that as long as their intentions are good, it doesn’t matter if they perform well or have commitment to their goals. The acceptance of mediocrity that is taking hold in society is worrisome because piety is not a substitute for technique. It is vital to do everything you do with excellence.   Connect with David Bahnsen: The Bahnsen Group Website The Bahnsen Group on Instagram The Bahnsen Group on Facebook The Bahnsen Group on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Alan Fuerstman is Founder, Chairman, and Chief Executive Officer of Montage International, a luxury hospitality management company encompassing Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences, and Pendry Residences. Before founding Montage in 2002, Alan was the opening vice president of hotel operations at Bellagio in Las Vegas. He served as president and managing director of The Phoenician in Scottsdale, Arizona, where he also oversaw The St. Regis Aspen and The St. Regis Houston. Alan currently serves on the Board of Directors for the American Hotel & Lodging Association (AH&LA), the Board of Directors for Environmental Media Association’s Corporate Sustainability Board, Board of Trustees Emeritus for Gettysburg College, and the Northern Arizona University School of Hotel and Restaurant Management Advisory Board.   Alan joins me on the podcast to discuss how his long experience in the luxury hospitality industry and his time working in different hotel departments gave him a broad perspective on building a forward-thinking company culture that makes a hotel really successful. He shares when he decided to indulge his entrepreneurial spirit and build a brand around his first hotel and why naming the brand was such a struggle! Alan also shares the importance of learning how to lead and the importance of developing the tools to inspire others how to do a great job.   “I think the lesson is you never know who it is you're talking to, and what the potential or possibility is.” - Alan Fuerstman   “I had an entrepreneurial spirit that drove me to want to create something new, but first, I had to develop the skill set to be successful.” - Alan Fuerstman   “As you grow and mature as a leader it becomes less about how you individually interact with a guest, and more about how you motivate others.” - Alan Fuerstman   This Week on The Wow Factor: Lessons learned from Alan’s first job as a hotel doorman Why Alan pivoted away from Political Science towards the hospitality industry How a chance meeting led to a tremendous career opportunity for Alan Alan’s experience of working for Marriott for nearly 20 years What resort development involves and when Alan moved into that niche Why Alan felt he wanted to found his own luxury hospitality brand Entrepreneurs and mentors that Alan has looked up to throughout his career How Alan raised the capital for his first hotel, who his first investor was, and how they made the deal How Alan models the culture he wants to prioritize in his organization, and why the value-driven aspect of his company is their North Star and the aspiration of what we want to be What Alan enjoys about working with his son on the Pendry Hotels brand   Alan Fuerstman’s Words of Wisdom: The essence of Montage is to enrich lives — whether it's enriching the lives of our associates, enriching the lives of our guests that stay with us, or enriching the lives of the communities in which we operate. As leaders, we have a huge responsibility and innumerable opportunities to influence and enrich lives in the way we behave and the things that we do.   Connect with Alan Fuerstman: Montage Hotels Website Pendry Hotels Website Montage Hotels on Instagram Pendry Hotels on Instagram   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Jeffrey Rosen is the President and Chief Executive Officer of the National Constitution Center (NCC), a nonpartisan nonprofit organization whose mission is to educate the public about the U.S. Constitution. He became President and CEO in 2013 and has developed the Center’s acclaimed Interactive Constitution, which brings together the top conservative and liberal legal scholars in America to discuss areas of agreement and disagreement about every clause of the Constitution. Jeffrey is also a professor at The George Washington University Law School and a contributing editor of The Atlantic. He is an acclaimed journalist and author of six books, including Conversations with RBG: Justice Ruth Bader Ginsburg on Life, Love, Liberty, and Law. He is a graduate of Harvard College; Oxford University, where he was a Marshall Scholar; and Yale Law School.   I’m delighted to welcome Jeffrey to the podcast to share why it’s so meaningful for him to be involved with the only institution in America to be created to increase awareness and understanding of the Constitution among the American people on a nonpartisan basis. We dive into the philosophical principles behind the creation of the Constitution and what the Founding Fathers envisioned when creating it. Jeffrey also explains why he is so passionate about giving people access to the Constitution in a way that genuinely allows them to learn and understand what it stands for and how the Interactive Constitution does just that.   “It is such a meaningful, crucial mission in these polarized times where people disagree so much about politics, to be able to convene conversations about areas of agreement and disagreement about this one document of human freedom that unites us — which is the US Constitution!” - Jeffrey Rosen   “Ultimately, we feel better when we act selflessly, and that's why we're hardwired to do it.” - Jeffrey Rosen   “What all of the founders agreed about is we have the capacity to try. They had such faith in the potential of the human mind to cultivate our faculties of reason and reflection.” - Jeffrey Rosen   This Week on The Wow Factor: How Jeffrey’s outstanding high school experience influenced his later life and career Some of his teachers and professors at Harvard and how they inspired his love of American literature and history Why the NCC created the Interactive Constitution for people to access online The fantastic scholars who have contributed to the learning platform How the constitution came into being and why it’s so miraculous How Jeffrey experiences the Constitution and what he has learned from it Why the Founders believed we the people as individuals and in self-government need to be virtuous so that we can achieve what they called the social or benevolent passions and emotions What the Founders meant when they talked about the pursuit of not feeling good, but doing good How the Constitution is based on faith traditions in that it exhorts us to be kind and to serve others The difference between self-discipline and self-mastery, and why it’s so critical to think about what will allow us to achieve our potential so that we can serve others and the common good Jeffrey’s unique conversation town hall with Justice Gorsuch   Jeffrey Rosen’s Words of Wisdom: Slow down and read, and you'll discover that the fountain of wisdom flows through books. It’s ancient Greek wisdom, but it applies as much today as it ever did. Taking the time to read, learn, and grow is a capacity we all have within us every day. None of us is perfect, and we're never going to achieve our potential every day, but we can always try.   Connect with Jeffrey Rosen: National Constitution Center Website National Constitution Center on Facebook Interactive Constitution An Evening with Justice Neil M. Gorsuch Town Hall Video My Voice Will Go With You by Dr. Sidney Rosen Understanding Ericksonian Hypnotherapy: Selected Writings of Sidney Rosen   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Scott Reddig is CEO of Christian Care Ministry, the non-profit which administers the Medi-Share program. Medi-Share is designed as an affordable alternative to health insurance for the Christian community, which employs more than 700 employees at their Melbourne, FL headquarters and in Colorado Springs. Scott is a graduate of The Ohio State University and served 31 years in the property and casualty insurance industry, serving as Chief Actuary with three different companies and Chief Operating Officer for Guide One Insurance, one of the largest insurers of churches in the country.   I’m excited to have Scott on the podcast this week to share about leading Christian Care Ministry during the pandemic, and how his experience as an actuary helps him evaluate, manage, and advise on financial risks. We discuss how Medi-Share works, why it’s different from health insurance, and how members unite to care for their community when they need medical help. Scott also shares his leadership philosophy and emphasizes the importance of transparency in gaining the trust and buy-in of your team.   “What has actually always been more important to me in any organization I've been in is to generate that conversation … that might really tell me the full story and help me do a better job of anticipating the future and help manage my organization through a lot of ups and downs.” - Scott Reddig   “What's interesting about Medi-Share is, it’s really a community first. It's a community of Christians that come together, and they promise each other to be there to share burdens, i.e., medical needs medical expenses when they arise.” - Scott Reddig   “Transparency means I will take any question, and everything's fair game.” - Scott Reddig    This Week on The Wow Factor: Scott’s experience’s growing up in Northeastern Ohio and why he became interested in sports and music from a young age What Medi-Share does and how the COVID-19 impacted their business practices Why Medi-Share isn’t the same as health insurance The two key ways that the Medi-Share program responds to health needs How the Medi-Share program is governed by member-voted guidelines which define what is and is not eligible for sharing. The joy that the call handlers and healthcare management teams find in supporting and praying for their community How transparency informed Scott’s leadership during a challenging time. How they leverage technology and social media to help and inform others How the pandemic brought home the generosity and commitment of their members What excites Scott about the future of the Christian Care Ministry How they reward members who take care of their health and why understanding wellness is a form of stewardship   Scott Reddig’s Words of Wisdom: I would emphasize transparency. It is my wiring as a leader, but I've really learned from past experiences, good and bad, and tried to apply them in my current role. We're open and real with our folks, which is essential to have your team’s confidence.   Connect with Scott Reddig: Medi-Share Website Scott Reddig on LinkedIn Medi-Share on Facebook Medi-Share Instagram Medi-Share Twitter Christian Care Ministry LinkedIn   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Founder and CEO of Open Door Solutions Pasquale Russo is committed to fostering a business of integrity, where customers are valued and served with respect. The team offers turn-key solutions to the professional hair care and beauty industry whereby they provide all components necessary to create and maintain a successful product line. Pasquale has been in the professional beauty market for over 30 years bringing energy, motivation, and loyalty to all business transactions with his can-do attitude and establishing valued and respectful relationships throughout his journey.   Pasquale joins me on The Wow Factor podcast to explore why abiding and obeying God is essential. He explains that when he is connected to God and he gets a nudge in a certain direction then it’s important to obey — and when he does, it is unbelievably fulfilling because the joy of giving without expecting anything in return is a blessing. Pasquale also shares the advances and reverses that Open Door Solutions has made over the last 18 months, including a surprising high-speed pivot and a mistake that led to a ministry opportunity.   “I think we all need somebody that believes in us.” - Pasquale Russo   “Looking back is an unbelievable thing that I think we should all do. Remember, remember, remember — when we remember then we see God's good hand, even in our missteps where he has righted a wrong path.” - Pasquale Russo   “The reality is, everybody has their own way of giving and it could be time, talent, or treasure.” - Pasquale Russo    This Week on The Wow Factor: Pasquale’s experience of immigrating to the USA at the age of nine The leap of faith that Pasquale took when he moved from a stable job to a new start-up How Pasquale found an opportunity in the business of hair care products Why Pasquale was inspired to start his own business and how he found his very first client The process of Open Door Solution’s evolution from formula only, through finished goods to a complete turnkey solution The company culture at Open Door Solutions and why it’s essential to Pasquale to live that culture Vulnerability and authenticity as a leader is critical to the mission Why the company made a short term pivot into fabricating hand sanitizer instead of hair care products for salons and retail outlets How COVID-19 springboarded the business to new opportunities Why Pasquale is so keen to give his team the chance to give back to their community and ways in which Open Door Solutions helps others Identifying the moments when you are supposed to step into an opportunity   Pasquale Russo’s Words of Wisdom: Business is a byproduct of relationships: you’ve got to work hard, you’ve got to do the right things, but ultimately, you really need to be in tune with what God is asking you to do. Each and every day choose to serve God with open hands and give blessings, then move them on to somebody else. Be a distributor of His love, of His treasure and time.   Connect with Pasquale Russo: Open Door Solutions   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Peter Greer is the president and CEO of HOPE International, a global Christ-centered economic development organization serving throughout Africa, Asia, Latin America, and Eastern Europe.   Before joining HOPE, Peter worked internationally as a microfinance adviser in Cambodia and Zimbabwe and as managing director for Urwego Bank in Rwanda. As an advocate for the Church’s role in missions and alleviating extreme poverty, Peter has authored fourteen books, including Mission Drift, Rooting for Rivals, and is releasing The Gift of Disillusionment in 2022.   Peter joins me on the podcast this week to share why he feels that his life of purpose lies in bringing HOPE to others and helping others experience working and earning and providing for themselves and their communities. He describes why his favorite part of his role is listening to the stories that the entrepreneurs HOPE serves share about their journey into entrepreneurship and the joy they feel that HOPE believes in their fledgling businesses. Peter also shares his core leadership principles, why they are non-negotiable, and how they help his team grow.   “Because it's not just business success in places of poverty. It's not; it’s then watching individuals that then take that and use that in their community. And generosity is not something that is confined to those with massive bank accounts. We see incredible generosity around the world.” - Peter Greer   “...receiving an investment is a strong message of saying, We believe in your capacity, we see that.” - Peter Greer   “When you show up and walk with someone when you care for them in a long-term way, there is so much good that comes from that.” - Peter Greer    This Week on The Wow Factor How the concept of microenterprise development works to alleviate extreme poverty What Peter learned from his time working in Africa What Peter learned at Harvard that prompted his interest in microfinance around the globe How he came to join HOPE International and some of the things he has done during his 17 years with them How the process of engaging with HOPE works for people who need help, and how the generosity ripples out across the community The key performance indicators that HOPE measures to understand their impact The importance of culture, and why HOPE incorporate prayer into their culture The three attributes that leaders who engage with HOPE International have in common   Peter Greer’s Words of Wisdom: Live with a we, not me mentality. Live as if you're not the center of the story and appreciate that we are part of something bigger than ourselves. That we, not me mentality increases joy; it increases the ability to have an outward focus. I believe that's where the inspiring work is happening in our world — with an outward focusing mindset.   Connect with Peter Greer:   HOPE International Website HOPE International on Instagram HOPE International on Facebook Rooting for Rivals by Peter Greer Peter Greer’s Blog & Books   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Pray.com is a social impact company whose mission is to grow faith and cultivate community. Pray.com is the world’s No. 1 app for daily prayer, helping you prioritize prayer with daily devotionals, hear the Bible come to life with original content, and fall asleep to soothing Bedtime Bible stories, elevating the faith experience for consumers, churches, and B2B2C organizations.   I’m excited to have Matthew join me today to share the story behind Pray.com and how he felt the hand of God in his life, prompting him to get together with his co-founders to create something extraordinary. He discusses why and when he felt he should shift his mindset and perspective on how he looked at his life and his work. Matthew also reveals pray.com’s next steps and what they plan to do with the app and website over the next few years.   “When God gives you the opportunity to merge your passion with your skill, you got to jump in with both feet.” - Matthew Potter   “We don't celebrate, we accelerate.” - Matthew Potter   “If you want unconventional results, it requires unconventional methods.” - Matthew Potter    This Week on The Wow Factor: Why passion is critical to any business Why Matthew dropped out of college just one credit short Matthew’s fascination with the Apple App store and the opportunities it presented Ventures that Matthew was involved with before Pray.com Why Matthew felt like he wasn’t living his purpose despite being so successful The tragedy that led to Matthew’s partnership with the co-founders of Pray.com The importance of hiring specialists who are smarter than you are How COVID-19 impacted how the team made the Pray.com content available How Pray.com navigates supporting different denominations and different organizations Why their business model is ‘freemium’ and what that means   Matthew Potter’s Words of Wisdom: Unconventional results require unconventional methods.   Connect with Matthew Potter:   Pray.com on Instagram Pray.com on Facebook Pray.com on Twitter Pray.com   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Since 1997 Kelly Shackelford has been President and CEO of First Liberty Institute, the largest legal firm in the U.S. dedicated exclusively to protecting religious freedom for all Americans. Kelly is a constitutional scholar who has argued before the United States Supreme Court, testified before the U.S. House and Senate, and has won several landmark First Amendment and religious liberty cases. He was recently named one of the 25 greatest Texas lawyers of the past quarter-century by Texas Lawyer and is the recipient of the prestigious William Bentley Ball Award for Life and Religious Freedom Defense for pioneering work protecting religious freedom.   I’m delighted to welcome Kelly to the show to discuss his work at the First Liberty Institute, what they are trying to achieve, and some of the recent cases that they have won in their bid to support religious freedom. He shares his thoughts on why most people don't understand that religious freedom is a massive issue for everyone and why our founders understood that if you lose it, you'll lose all your freedoms. Kelly and I also discuss the difficulty of finding good quality, balanced and truthful information about what is going on in the USA politically today.   “Religious freedom is our first freedom because our founders understood that if you lose it, you'll lose all your freedom.” - Kelly Shackelford   “if you remove religious freedom, unbelievable evil will replace it.” - Kelly Shackelford   “We've got to keep fighting and winning these lawsuits. And that takes people and businesses and individuals standing up, even if it might cost them and all the people we represent I consider heroes because they're doing that.” - Kelly Shackelford    This Week on The Wow Factor: Why Kelly headed to Texas after completing his law degree at Baylor Law School What Kelly’s Pastor advised him to do when he was torn between going into ministry or law Why he turned down many job offers and a substantial salary to join a new nonprofit where he could represent pastors, churches, religious freedoms, and the country’s founding principles Why we are currently facing such a battle to uphold our religious freedom Why Kelly thinks that people are so anti-religion at the moment How we can help business leaders across America recognize and exercise their rights Kelly shares some of the recent cases that First Liberty Institute has been involved with Why its time to take a moment to look back at the Constitution, to look back at history and decide how you want the future to look   Kelly Shackelford’s Words of Wisdom: I've never seen so much darkness around us, but everywhere we're going, there's light — we can make a difference in our lifetimes. We are moving forward positively, and the courts are taking us back to the Constitution. Hopefully, we might be able to look back 10 or 20 years from now and say that we handed down more religious freedom to our children and grandchildren than we had in America.   Connect with Kelly Shackelford: First Liberty Institute Website First Liberty Institute on Instagram First Liberty Institute on Facebook First Liberty Institute on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

The Co-Founder and CEO of Impact Foundation, Jeff Johns, brings extensive experience and insight in business development and fundraising to the leadership team. Before launching Impact Foundation, Jeff spent 12 years at the National Christian Foundation (NCF), concentrating on network expansion. His affiliate team grew annual charitable contributions from $40 million to more than $850 million and raised more than $4 billion for Kingdom impact and positive change. Co-Founder and CIO/General Counsel Aimee Minnich serves as Chief Impact Officer and General Counsel of Impact Foundation. Before founding Impact Foundation, she served as President and General Counsel for the National Christian Foundation, Heartland, where she designed and implemented the foundation’s Missional Investing Program to allow the investment of donor-advised funds in social impact companies.   Aimee and Jeff join me on The Wow Factor to discuss how each of their backgrounds gave them a front-row seat to hard work in business and the power of generosity, and why they both came to be entrepreneurial in nature. The pair share how they met and when and why they were drawn together to found Impact Foundation. We also dive into the power of prayer as a means to connect with each other, with God, and a way of finding a quiet moment to really find your purpose.   “Whether you have a lot of money or a little bit of money, greed is awful, and it ruins relationships, and it ruins our heart … but generosity is one of these tools that God uses to enliven us to bring us back to him, to bring us closer together.” - Aimee Minnich   “People need Jesus and a good job. It's not that complicated — and the good jobs part has to come through a business that's funded by like-minded people with capital that can advance their cause.” - Aimee Minnich   “Every company has an agenda, and that agenda is one that should align with your passions and your beliefs and the good you want to see done in the world.” - Jeff Johns    This Week on The Wow Factor: How Aimee got started with NCF Heartland after graduating as a lawyer What Jeff’s travels taught him about how important it is to get aligned with your passion The importance of connecting authentically with people in your network How they got together to found Impact Foundation and why impact investing is so essential The practical process of starting a charitable foundation and some of the bumps along the road Why prayer inspires prayer and why that is so important as you grow through life and business The culture at Impact Foundation and why the team enjoys the practice of coming before the Lord, to worship Him, to be in fellowship with Him, to be quiet, and to ask for His help Whether Jeff and Aimee took the time when they were planning the foundation to decide how they would work through any disagreements that arose They dive into the mission and vision of impact Foundation   Jeff Johns’ Words of Wisdom: Align with what you're passionate about, and you get so much more excited about being involved in helping other people and being generous with your time and wisdom.   Aimee Minnich’s Words of Wisdom: If you want to take the next step into philanthropy, look around and do what's right in front of you. There's probably something right in your midst that you can do in the impact investing space. It might be as simple as serving your employees on a deeper level or getting involved in your local community.   Connect with Jeff Johns and Aimee Minnich: Impact Foundation Website   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Fred Smith is the Founder of The Gathering, which he led for three decades through the end of 2018. He was the Founder of Fourth Partner, a local foundation in Tyler focused on philanthropy and community development within the East Texas area. Fred spent several years as a teacher and administrator at Charlotte Christian School in North Carolina and The Stony Brook School in New York.   Fred is also the author of The Edge of the Inside, filled with insights into the Scriptures.   Fred joins me on the podcast to share his journey to creating The Gathering, how it came into being and why it was so important to create a place where people can meet to exchange knowledge and build relationships. He shares his lifelong love of teaching Sunday school and the lessons he learned through sharing and exploring God’s word. Fred also discusses why the best way to start something big is often with the smallest step and why people who don’t understand that don’t succeed when trying to create something significant.   “I love getting God a better return on what he's invested in people.” - Fred Smith   “Once you've built up an asset of relationships and trust and a track record, you really don't need money going in.” - Fred Smith   “The Gathering is learning in the context of a relationship.” - Fred Smith    This Week on The Wow Factor: How Fred got to know his father as an adult and how that has shaped his work What Fred learned from his time in the Navy Why Fred decided to apply to the Divinity School at Harvard Graduate School How Fred started the Leadership Network with Bob Bulford and why he was so inspired to get a group of his peers together to discuss philanthropy Why Fred founded the Fourth Partner Foundation to focus on the assets a community can exploit for good. How Fred found one of the biggest backers of The Gathering When Fred decided to participate in The Gathering as a full-time commitment Why Fred dislikes setting goals for himself How Fred created the core values of The Gathering and made a map to find the next President   Fred Smith’s Words of Wisdom: You can have money, fame, talent, and education, but you’re impoverished if people don't trust you. The most important aspects of building something great are trust and the understanding that you only have to do one small thing to begin creating something huge.   Connect with Fred Smith: The Gathering Website Fred’s Thursday Blog The Gathering on Instagram The Gathering on Facebook The Gathering on Twitter     Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Grace’s Table was born out of Lisa’s struggle and prayers as a teen mama. When she entered motherhood at age 17, she felt alone, isolated, and scared, and there were times when she had to choose between keeping a roof over her son’s head or keeping food on the table. Grace’s Table is a hedge of protection around fragile families; their giving partners are defenders, shielding them as they grow and linking arms with them as they navigate the road to a fulfilling life and future for their family. Together, they preserve families.   I welcome Lisa on to the podcast this week to share her feelings about when she found out at the age of 17 that her life would change forever.  She discusses how she transitioned from hosting a bible study group alongside her full-time job in finance to inviting young moms in need to eat at her table, and when she felt that tap on the shoulder from the Lord to build something life-changing for such a vulnerable group of people. Lisa also shares how she came up with the name Grace’s Table and tells the story of who she is honoring and how they helped her.    “Grace's table is a way of me ... extending God's grace to every mom that comes to the table.” - Lisa Anderson   “We really don't know what the person sitting across the table from us has carried, or is still holding.” - Lisa Anderson   “I knew that there was something more that needed to be done because we had moms without education, without stable housing, without food. And I want to always radiate Jesus in the things that I do, but I also want to meet tangible, practical, needs that can allow them to take their next steps.” - Lisa Anderson   This Week on The Wow Factor: What Lisa learned from her parents about serving others and serving in the church How her foundation was fractured at the age of 15 How she managed to survive when her son was born and the people who walked with her and shone God's light and love in broken places What led to Lisa and her two-year-old son couch surf for a time and how Lisa moved past that and found a stable job in the corporate world Why Lisa was so moved to support young moms who are lonely and isolated and how she built the community that embraces them How Lisa’s son supported his mom’s work with mothers and small children Examples of some of the knocks from young mothers that Lisa has had on her door and how she starts to walk alongside them Lisa’s practical advice for families, parents, and grandparents to be on how to have challenging conversations  What’s next for Grace’s table and how they are extending their support to young families    Lisa Anderson’s Words of Wisdom: It's so important to have dedicated time to invest in yourself — in getting quiet and praying. It can help you clear your head, then come back and engage with your team in a much better way.   Connect with Lisa Anderson:  Grace’s Table Website Grace’s Table on Instagram Grace’s Table on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life  by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Jim Stovall is the President of the Emmy Award-winning Narrative Television Network and a highly sought-after author and speaker. His work making television accessible to the USA’s 13 million blind and visually impaired people saw him named Entrepreneur of the Year by The President’s Committee on Equal Opportunity; he was also chosen as the International Humanitarian of the Year in 2000. Jim is the author of the best-selling book, The Ultimate Gift, a major motion picture starring James Garner and Abigail Breslin.   Jim joins my co-host and son Drew and me on the Wow Factor Podcast for the second time to give his insights into nurturing and encouraging the next generation of leaders. We’re excited to be digging into the details of The Ultimate Gift, why Jim decided to write it, and his goals for the book. Jim shares the book’s central message and why he chose to share his essential vision with a wider audience through the medium of fiction.   “The reason I made Red Stevens (James Garner in the movie) a billionaire was to dispel what I call the big lie. And the big lie in our society simply says, If I just had enough money, I wouldn't have any problems.” - Jim Stovall   “There's no shortcut to anywhere worth going. And that's true in life success, in business, and when we deny our children that we set them up in a world that's not real.” - Jim Stovall   “Success in life is a series of good choices; failure is a series of bad choices — very few things are terminal.” - Jim Stovall   This Week on The Wow Factor: How Jim was persuaded to write his first seven inspirational books How long it took to write The Ultimate Gift and why it has never had any edits or rewrites The experience Jim had that planted the seed that God was getting him ready for the convergence of ideas for the book The three things that hold the key to happiness in life Jim’s message to parents today who are trying to raise good-hearted, hard-working kids and how to build good familial relationships Why it’s important to let your kids find their own way and take responsibility for overcoming their challenges How The Ultimate Gift became a film and where to spot Jim as he makes a cameo How Jim figured out a way to change people's lives, despite it not being in the way he first expected   Connect with Jim Stovall: Jim Stovall Website Jim Stovall on Twitter Dear Napoleon: The Living Legacy of Napoleon Hill and Think and Grow Rich by Jim Stovall   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Ryan Essenburg is the third generation owner of Tommy Car Wash Systems, a 50 year old car wash equipment manufacturer with multiple patents on buildings and equipment products based in Holland, MI with customers in Europe, Australia, the Middle East, and North America. They have 80+ Tommy’s Express Car Wash franchise locations in the USA with 200+ more currently under development to serve the world with professional car wash services.   Ryan joins me on the Wow Factor Podcast this week to discuss how he became fascinated by the equipment line side of the family business because of limitless opportunity to scale globally and help serve others, and build businesses. He also gives insights into why consistency is an important core value when providing a service or product, and why that consistent experience is what people are looking for today. Ryan also gives the low down on how Tommy’s Express Car Wash supports the Water Mission program, a nonprofit organization that builds water filtration and treatment systems to provide safe, clean drinking water for developing communities and disaster relief areas.   “I look at life like a relay race, each generation runs a distance and then passes the baton … And I look at it as my goal to run the race a little further and hand it off to the next generation in a better spot, and hopefully, each generation appreciates the previous journey.” - Ryan Essenburg   “When you come in just to wash your car, we want to be easy to do business with, simple and infinitely scalable so that we can serve every market and every community around the world.” - Ryan Essenburg   “That's what's really been fascinating about the Tommy's Express carwash is that anybody can participate in it.” - Ryan Essenburg    This Week on The Wow Factor: How Ryan first started off in the car washing business and why he loved it so much Why the family was so keen to develop and push forward into new technologies and processes to be as efficient and productive as possible The culture at Tommy’s Express Car Wash and their value of planting seeds and never giving up on your goals Why Ryan is so committed to caring for their communities locally and nationally Why they decide to name the car wash after the creative visionary of the company Ryan’s approach to the franchising model and whether the business got more complicated as they scaled The processes for joining the Tommy's Express Car Wash family and why Ryan is excited to expand across the country Some of the current challenges they face and the company’s plans for the future   Ryan Essenburg’s Words of Wisdom: Help others be successful first, and then somehow success will come to you. If you focus on helping other people sustain wealth or build an ongoing legacy, you'll find that you'll be rewarded along the way.   Connect with Ryan Essenburg: Tommy’s Car Wash Systems Website Tommy’s Car Wash Systems on LinkedIn Tommy’s Car Wash Systems on YouTube Tommy’s Express Car Wash on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Dr. Emerson Eggerichs is an internationally known public speaker on marriage, parenting, and communication. Based on over three decades of counseling and scientific and biblical research, Dr. Eggerichs developed the Love and Respect Marriage Conference, which he presents to live audiences around the country. Emerson has authored several books, including Love and Respect in the Family, Mother & Son: The Respect Effect, and the New York Times bestseller Love and Respect. Emerson is also the Founder and President of Love and Respect Ministries.   I welcome Emerson to the Wow Factor today to discuss how God directs our steps and frees us to use our free will to direct our own lives. He believes that the Bible prompts people to recognize the answers to the big questions in life by understanding the four wills of God, which he calls the B.A.G.S, (Believe in Jesus, Abstain from sexual immorality, Give thanks always, Submit to the Lord). Emerson also shares how he realized that men and women communicate differently and why he was prompted to set up the Love and Respect conferences.   “It doesn’t hurt to ask God to bring about a coincidence every once in a while, and see what might happen.” - Emerson Eggerichs   “The two key ingredients for a successful marriage are love and respect.” - Emerson Eggerichs   “I just want to see the hand of God in my life; I really don’t care what’s in it.” - Emerson Eggerichs    This Week on The Wow Factor:  How the challenges in Emerson’s family situation prompted him to know Christ and lead his family to Christ What Emerson learned about leadership in the early years of being a senior pastor Why Emerson made the decision not to write any books until he was 50 Why Emerson was inspired to develop some way to help people experience, love, and respect Emerson describes the four wills of God and shares why they remain central to almost every part of life What the ‘crazy cycle’ is and how it can damage a marriage The importance of being honest with yourself about where you can do better in your life How the Bible gives us constant reminders of the critical factors in life Emerson’s thoughts on the state of marriage in the US today   Dr. Emerson Eggerichs’ Words of Wisdom: God is using you to lead, that doesn’t necessarily mean you’ll be rich, but the most successful people in life are those that have loved God and loved others.   Connect with Dr. Emerson Eggerichs: Love and Respect Website Love and Respect Podcast   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Dick Stricklen is the owner of Motor City Auto Center in Bakersfield, CA, a sprawling campus which includes a Buick/GMC dealership, a Lexus dealership, and a large used car & truck operation. Dick’s team devote themselves to helping and serving their customers and providing staff with the opportunity to develop their skills and interests. Dick took over the GMC dealership at the age of 19 after his father’s death and since then has followed his passion for building authentic relationships with team members and clients alike.   Dick joins me on the show today to share how he started in the automotive business and why he’s grateful to his late father for starting him as a porter at the dealership at a very early age, allowing him to learn from the ground up. He tells the story of how he managed to put together a proposal that saw him successfully take over one of his father’s businesses, and why he walked away from a critical bank loan at the 11th hour. Dick also shares the core values of Motor City Auto Center and why promoting the company culture is so important to him as a leader.   “Let's all get focused on what we have control over.” - Dick Stricklen   “I always get in the other person's shoes; I develop a relationship with them a personal relationship.” - Dick Stricklen   “Bottom line is important to manage, but that's not what we're about. The bottom line is a result of the major motive, and that is to help people get what they want, see them grow, give them opportunities.” - Dick Stricklen   “We are really in the people business that just happens to sell cars.” – Dick Stricklen   This Week on The Wow Factor: Why Dick switched his sales team from wearing suits and ties to casual wear and how that small decision impacted his business How Dick developed the core values of Motor City Auto Why the fuel shortages of the 1970s and the jump in interest rates caused Dick to think creatively about how to pull his team together Some of the things that Dick as a leader has found to be helpful in growing and developing the people in his stores How Dick felt during the recession of the late 2000s and the implications for the business Dick’s philosophy on developing his team members Dick speaks to the moment in his life when he realized that making money was not his true purpose in life What inspired Dick to write down the guiding principles of his company and why he believes that those principles are at the source of his success   Dick Stricklen’s Words of Wisdom: Take time, either with prayer or just quiet time, analyzing yourself to figure out what gives you the greatest heartfelt satisfaction in life. Examine your motives and align your behavior as a leader with the values that are truly important to you.   Connect with Dick Stricklen: Motor City GMC Website Motor City GMC on Instagram Motor City GMC on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter        

Mark Danzo, chemist, and founder of Maverix Solutions, Inc., created Mavcoat(registration mark symbol) mold release coatings, which are critical to manufacturing processes worldwide. He also created Mavcoat(registration mark symbol) Steel Shield, an extreme corrosion prevention coating that waterproofs untreated metal for the consumer market. Maverix Solutions was established in 1999 and quickly became recognized for novel technologies that revolutionized mold release performance. The increased thermal performance that Mavcoat® provides has yielded approvals from the Navy, Air Force, and other critical aerospace, defense, medical and marine agencies.   Mark joins us on the Wow Factor today to discuss his career trajectory and the roles that led him down the entrepreneurial path to start his own business. He shares why he made a conscious decision to pursue opportunity rather than financial security in his choice of job roles. Mark also describes how his opinion on managing a team has pivoted and why he embraces team members who follow their instincts.   “I knew I had found that thing, that fulfillment that I’d been searching for all my life and it was a great company, great people… it really taught me how to get in front of a customer, make promises, deliver on those promises and grow the building blocks.” - Mark Danzo   “I named the company Maverick solutions because it is an attitude, and a business style and a leadership style that I wanted to, you know, bleed and breathe. And I wanted everybody around me to have that belief in that culture.” - Mark Danzo   “Today’s an adventure. Take risks, create opportunity, and enjoy the fruits of success.” - Mark Danzo   This Week on The Wow Factor: Mark’s adventurous childhood and how it triggered his salesmanship skills Why having discipline was essential in Mark’s family Why Mark’s early experience as a teacher’s aide helped him learn how to build bridges later in life The job that led to Mark publishing a paper that now sits in the Library of Congress Why Mark turned down a job at Exxon in favor of a different opportunity Some of the Important mentors in Mark’s life The revelation Mark had while he was getting his MBA How Mark discovered that he was not cut out to be a corporate guy How his wife inspired him to start his own company   Mark Danzo’s Words of Wisdom: Treat your life as an adventure — be bulldog persistent, learn to take risks and create opportunities, then enjoy the success that stems from your actions.   Connect with Mark Danzo: MavCoat Mold Release Coatings Website MavCoat Steel Shield Website   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

In 1970, Co-Founders Michael Cardone Sr., and Michael Cardone Jr. and their wives, Frances and Jacquie, opened Cardone Industries in a North Philadelphia storefront. Each member of the six-person team was staking their livelihood and reputation on their ability to rebuild windshield wiper motors. Most in the automotive industry called it an impossible idea. But by 1987, Cardone Industries was employing a Factory Family of 1,000, and the company continues to go from strength to strength. By year 2000, they had 5,000 employees.   Michael, Jr. joins me on The Wow Factor this week to share why he is so confident that the overarching reason for his success is that he has committed his life and his business to God. He shares why he took an uncertain leap into entrepreneurship immediately after graduating from University and outlines some of the challenges he faced along the way. Michael and I also discuss why it’s easier to give when you don't have a lot to offer and a lot harder to give when you have more.   "You're in the business of ministry. You're just as important in God's kingdom being a minister. He needs businessmen.” - Michael Cardone Jr.   “We love to develop people, take people with not very much on their resume, but see what God had planted them and develop those skills. And many of those people grew into senior leaders in our business..” - Michael Cardone Jr.   “We always prayed for opportunities that God would give us - opportunities in the business, opportunities for ministry, and then bring us the people to help us accomplish those opportunities.” - Michael Cardone Jr.    This Week on The Wow Factor: Early struggles that Michael had when growing the business What Cardone Industries did to move successfully past the fire that burned their whole building down Why Michael didn't see any division between his spiritual walk, his business walk, faith walk, or family Some examples of times when God provided opportunities for Michael and his business How Cardone Industries give back to their community How Michael brought serving and faith into the business with his Take Five initiative and how his employees received it The principles of servant leadership and how they made their assets more productive and more useful   Michael Cardone’s Words of Wisdom: I'm a servant leader and a steward of the wealth that God's given me — you’ve got to be ready to give your business to God and commit your life to him.   Connect with Michael Cardone: Never Too Late by Michael Cardone Sr. Business with Soul by Michael Cardone Jr.   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

As Global Chairman and Chief Executive Officer of Allied Universal®, Steve Jones presides over Allied Universal companies and their respective divisions. Under his leadership, Allied Universal has grown from $12 million in revenue to more than $18 billion with more than 800,000 employees and has acquired over 75 companies. Recently, Allied Universal has joined forces with its largest competitor— London-based global security company G4S. Steve’s vision for Allied Universal became a reality as his company is now a global leader in integrated security solutions, offering clients manned guarding and highly advanced technology. Jones is the author of “No Off Season” -- a story of his path to success and the priceless wisdom gained along the way.   Steve joins me on the podcast this week to discuss the importance of leaders having a clear vision for the future of their business. We dive into what it means to dream big in life and understand that you won’t achieve those goals by resting on your laurels; you have to commit to the dream and plan your route to fulfilling it. Steve also shares the cornerstones of his company’s culture, how he mentors his employees and clues us in to why he loves to employ former athletes at Allied Universal.   “You've got to have the mental toughness to get through the highs and the lows.” - Steve Jones   “We're trying to share the success of the organization among our employees that hopefully creates loyalty and retention.” Steve Jones   "Don't be afraid to dream big." - Steve Jones    This Week on The Wow Factor: Steve’s childhood ventures into entrepreneurship Why Steve left the security and safety of a 9-5 job to follow a dream Why Steve is more inclined to hire people who are athletes at some level just because of their particular mindset How Steve worked to build Allied Universal piece by piece and why he always had a clear vision for the future How to pull together great people and build a team that can work together to fulfill your mission Why Steve was inspired to write his book, No Off Season, and the lessons that he hopes readers will take from it How Steve powers down and relaxes and refreshes How Steve has protected the company culture as they have grown over the years and why it remains so important to him as a leader   Steve Jones’s Words of Wisdom: Don't be afraid to dream big — put a plan together and take action to achieve your goals.   Connect with Steve Jones: Allied Universal Website Allied Universal on LinkedIn No Off Season: The Constant Pursuit of More. A Playbook For Achieving More In Business and Life by Steve Jones   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

On today’s episode of the Wow Factor, we are joined by Lynsi Snyder, an American billionaire businesswoman, and the sole owner and heiress of In-N-Out Burger. She is one of the world’s top female CEO’s and runs organizations like Healing Hearts & Nations (HHN) as well as the In-N-Out Burger Foundation. As an Evangelical Christian, she uses her faith to guide her business practices and utilizes her platform to spread God’s message of goodwill, generosity, and forgiveness.   In this episode, you’ll hear Lynsi talk about her childhood and the pressures of the industry, how God has helped her overcome intense struggle and take control of the multibillion-dollar company, and what it means to inspire the next generation of leaders.   This Week on The Wow Factor: Growing up and the complexities of being a part of the In-N-Out empire. The History of In-N-Out Family troubles and father’s substance abuse Taking control of the company and what it means to handle that responsibility “I can’t lean on man, to have a God-sized need.” What is Servant Leadership? Using your platform to help, be guided, and help him change in the world. Sometimes the lord acts FAST… and sometimes at a glacial pace. Being patient and trusting the process.   Lynsi Snyder's Words of Wisdom: Take the risk of being transparent. Don’t pretend like you know all the answers. Ask for counsel and trust your team.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Lynsi Synder Website: https://www.in-n-out.com/ Instagram: https://www.instagram.com/innout/ Facebook: https://www.facebook.com/innout

Richard Watts was admitted to the California State Bar to practice law in 1982 and is an alumni of the Harvard Business School. He is a renowned speaker and contributor to national publications such as Forbes, Huffington Post, NPR, Variety Magazine, Washington Times, and CNBC, PBS, and has appeared on national television programs to spread his positive message of making your family strong. He is also the author of Fables of Fortune: What Rich People Have that You Don’t Want and Entitlemania: How Not to Spoil Your Kids, and What do Do if You Have. A resident of Laguna Beach, California, Richard is the proud father of his three sons; Aaron (wife Rene), Todd (wife Stephanie), and Russell (wife Natalie), and has three granddaughters; Maclane, Lucy, and Chandler, as well as two grandsons; Bennett and Ford.   Richard Watts, founder and President of Family Business Office®, joins me on The Wow Factor podcast today to share his valuable insights into why he moved away from a traditional lawyer role and started a company with a real mission connected to it. He describes the key differences between those who have worked hard to make money and the subsequent generations who have inherited it. He emphasizes the value of thoughtful transitional wealth planning. Richard also discusses the need to have a spiritual connection to the world around you.   “The behavioral fork in the road begins early. You can choose the easier path and placate your children but, but pay the price later. Or you can choose the bumpier road now and use every opportunity that presents itself to teach your kids that taking the shortcut now will cause their life to be rougher as they mature.” Richard Watts, Entitlemania   “There comes a time in your life, and often more than one time, where it's really important to exercise the control over your life that you believe your faith has. If you really say I'm a man of faith, then at some point, you have to exercise that faith.” - Richard Watts   "People that are wealth creators will spend their entire lives being considerate of building wealth. But when it comes to their estate plan, they're not going to be here to worry about it. So, they don't put the same amount of effort in looking at and recognizing what the ramifications may be of a poor plan.” - Richard Watts   “Often the wanting turns out better than the having. If you can teach yourself that the wanting is often more enjoyable than having; that the journey is more appealing than the destination, you have taught yourself a most valuable life lesson that your kids will learn without words. Teach them not to confuse wants with needs...there are few things more rewarding than needing less.” Richard Watts, Entitlemania   This Week on The Wow Factor: The goal behind Family Business Planning and how they help clients with comprehensive family office services How Richard grew the business from six initial client families Why a sense of value tends to fade away when money is no object What ‘option fatigue’ is and why it can prevent you from feeling positive about your life Why newly wealthy people, famous or not should practice not having the things that they want How to encourage people to maintain a servant mindset even when they achieve material success The Importance of clever, forward-thinking wealth planning Why drone parents who are strategic in ensuring that their kids don’t fail or struggle are doing their kids a disservice Why Richard feels that it’s important to stay sharp in terms of your spiritual capital and how he maintains his faith   Richard Watts’s Words of Wisdom: The spiritual muscle is one that most people don't take the time to exercise, so it can get a little atrophied — but when those spiritual muscles begin to be used and exercised, we begin to recognize spiritual connections all around us and that’s such a key element of an optimistic and fulfilled life.   Connect with Richard Watts: Family Business Office Website Entitlemania Book Website Author Richard Watts on Facebook Richard Watts on Twitter     Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Dr. Tonia Gilbert wanted to combine her love of the law and her love for Kansas City children and their education. In the non-profit Upper Room, she has found a role that allows her to lead an amazing team that works diligently every day to make sure that Kansas City kids are afforded an equitable and quality education, no matter their background or demographic. Tonia previously spent 17 years working for the Kansas City Public Schools (KCPS), finishing her time there as the Executive Director of Student Support and Community Services.   Tonia joins me on the show this week to share her passion for supporting children in the Kansas City area, to learn and grow through the fantastic out-of-school programs that Upper Room provides. She gives us an insight into her journey from working as an Assistant District Attorney to working with children in the Kansas City Public School system, and why she was excited to join the team at Upper Room. Tonia also discusses how the COVID-19 pandemic affected Upper Room and how they pivoted to better serve their community at a challenging time.   "I would always tell (school) superintendents, there were no such thing as bad children, there were just children who made some poor choices.” - Tonia Gilbert   “We provide exceptional educational opportunities from cradle to college.” - Tonia Gilbert   “This is probably the most challenging work I've ever done. But, it's also the most rewarding work that I've ever done, to see how you affect lives.” - Tonia Gilbert    This Week on The Wow Factor: How Tonia’s previous role in child abuse and neglect investigations and her student discipline attorney experience helped her understand the need for an enhanced educational service offering How Upper Room supports children and families The partnerships that the Upper Room has in their local Kansas City community Why the team at the Upper Room are committed to providing quality programs for children aged six weeks to when through 12th grade How they support parents’ educational opportunities How the Upper Room offerings have expanded over the years and the team’s commitment to constantly updating the curriculum to provide the best educational opportunities to their children Why Tonia feels it’s so important to provide meals for the children who take part in their programs   Tonia Gilbert’s Words of Wisdom: When children know that you're coming from a place of sincerity, they want to be with you, and they are encouraged to come back year after year. At Upper Room, we want what’s best for the community and the children that come to us, and we make sure that they have access to opportunities that will enhance their lives in the future.   Connect with Tonia Gilbert: Upper Room KC Website Dr. Tonia Gilbert on LinkedIn   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Joe Brandmeyer is an Industry Advisor at Great Range Capital. Previously he founded and served as the Chairman of Enturia, Inc. in 1985 after acquiring antiseptic product lines from Marion Laboratories, Inc., a manufacturer of disposable antiseptic applicators for medical facilities. Joe began the company in 1985 after acquiring antiseptic product lines from Marion Laboratories. Jeanne Brandmeyer has supported Joe throughout his career, and the couple has been married for 63 years.   Joe and Jeanne join me on the podcast to discuss Joe’s career at Marion Laboratories and how he progressed through the company over the years, including the purchase of $5000 of stock in Marion Laboratories and how his decision played out when the company went public. We talk about how Jeanne supported Joe on the home front and why she prompted him to stop so much traveling so much with his work. Joe and Jeanne also share how they felt when they lost over $500,000 in their business venture and the subsequent business that turned their fortunes around.   "We always felt like we were a team. We never felt like it was just his job, but it was our job.” - Jeanne Brandmeyer   “I never saw a business that I didn't want to turn around!” - Joe Brandmeyer   “Listen to your managers; that’s what so many people don't do. Listen to your managers, that's who knows what's going on.” - Jeanne Brandmeyer    This Week on The Wow Factor: Why a strong work ethic was foundational in both Joe and Jeanne’s early years How Joe and Jeanne met through her father and why their first date wasn’t too successful! Why Joe decided to go to college and where it ultimately took him The lesson Joe learned when he tried to rescue his father from a problematic situation in Kansas City Lessons Joe learned when he went into the wholesale meat business and went bust in 2 years How the couple turned a subsequent business around from a $40,000 loss to a $40,000 profit in just two months How Joe acquired the antiseptic product line from Marion Laboratories and where it took his company Why selling the business was a family decision The joy that Joe and Jeanne felt in being able to share their wealth with their community   Joe Brandmeyer’s Words of Wisdom: The key to business is perseverance — you just can't give up. If you really believe in what you're doing, and you believe in yourself, then good things will happen when you keep showing up.   Connect with Joe Brandmeyer: Great Range Capita   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

David Nemmers has been the owner of Midstate Security Company Based in Michigan since 2007. Midstate Security installs and designs integrated electronic security and monitoring systems. Midstate Security services state and local government needs in the critical areas of prison and court security, video conferencing for arraignments, and monitored home detentions.   David joins me on the Wow Factor to discuss how he turned an outdated analog technology business into a company more suited to the modern digital world. He shares why he had to ask his employees to take furlough days during the recession and why he was delighted to be able to pay them back when business improved. David also discusses why he is so passionate about the servant leadership model and giving back to his community.   "You don't hire people or work with people who have your same skill set; you work with people who bring different gifts to the table.” - David Nemmers   “God's timing is perfect.” - David Nemmers   “The business was going through an incredible transformation. And instead of being scared of it, I saw it as an opportunity to create something unique.” - David Nemmers    This Week on The Wow Factor: What David’s upbringing taught him about fiscal responsibility David’s ambitions to work as a CPA after his Finance and Accounting degree The moment that David was faced with a big moral integrity decision and how the situation turned out How the opportunity came his way for him to buy a business in the security world How David navigated his partnership at Midstate Security Company The tragic accident that left David in control of the business The change in David’s personal life that added even more challenges to David’s life Why David is writing a book focused on the culture, the common language, and the cadence of small businesses The culture of philanthropy that David has grown in the business   David Nemmers’ Words of Wisdom: Drive, discipline, and discernment are the three things that determine your success in life. Drive — are you hungry for success? Discipline — set your goals and work towards them. Discernment — choose who you associate with carefully.   Connect with David Nemmers: Midstate Security Company on LinkedIn   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Chandler Rose, Group CEO of Rosewood Family of Companies, was born and raised in Burlington, North Carolina. Growing up in the family business, he managed commercial plumbing projects by the time he was in high school. He earned undergraduate degrees in Criminology and Psychology from Florida State University, then returned to North Carolina, where he earned his J.D. from Wake Forest University School of Law. He ensures that the Rosewood Family of Companies is focused on being the best in the industry with a robust set of core values and a drive for excellence.   Meredith Rose is the Group Chief Design and Marketing Officer of Rosewood Family of Companies. She graduated from the University of Georgia with a BFA in Commercial Interior Design. Her background in commercial interiors laid a great foundation for her career in sales and marketing. Meredith has championed the sales and marketing directives at ProVantage and helped drive growth since 2009.   On the Wow Factor today, Chandler and Meredith discuss the culture of generosity at Rosewood Family Companies, how they spread their mission and vision to their employees and why that's so important to them. Chander shares his entrepreneurial background and why he felt inspired to make a move into building his own company. Meredith shares why she is so grateful for each and every member of her team and the support those individuals give the business.   "We have a responsibility to the employees that work here to be successful and to be stewards of the company.” - Chandler Rose   “We hold each other accountable to a very high standard and expect our leadership and our teams to show it.” - Chandler Rose   “Being honest and upfront has earned us some respect.” - Meredith Rose    This Week on The Wow Factor: The experiences that both Chandler and Meredith had growing up, that inspired their company’s core values Chandler’s experience of starting a law firm straight out of Wake Forest University School of Law and why he decided to move away from that to start ProVantage What led Meredith to completely switch her college major and find her passion The moment that Chandler and Meredith took the leap into something completely new and acquired their new company The generosity of their first clients and their first year in business, where they traveled all over the country How they draw a firm boundary between their work and personal lives Some of the big brands Chandler and Meredith work with and why they turned down opportunities with Target, twice   Chandler Rose’s Words of Wisdom: When we are giving, we need to invest time and thought into that giving to ensure it multiplies out. When you understand that you're blessed with opportunities to give, cherish those opportunities, protect them, and try to grow them. It gives you satisfaction in life and the resilience to cope when it doesn't go well.   Meredith Rose’s Words of Wisdom: Gratitude is so important; be thankful for your team and every single person that is out in the field helping the business fulfill its mission.   Connect with Chandler and Meredith Rose: Rosewood Family of Companies   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Jeff Padnos, Chairman at PADNOS is among the third-generation Padnos family members to join the company. Founded in 1905, PADNOS is a family-owned and operated business, creating innovative recycling solutions and managing scrap products for industrial and commercial accounts with accuracy and efficiency. Their mission is to make the best use of all resources in recycling paper, plastics, ferrous, and non-ferrous metals, as well as e-scrap at their 25 locations (24 of which are in Michigan).   Jeff joins me on the Wow Factor to share the details of his current role in the company that his grandparents built from the ground up. He discusses how the work ethic and study ethic was instilled in him by his parents from an early age. Jeff also dives into what it is like to work alongside family members, and some of the strategies that he used to update some of the business’ systems without treading on other senior leader’s toes.   "When you are inefficient or doing things that aren’t productive, you're actually detracting from someone's standard of living.” - Jeff Padnos   “We want to make the best use of all resources — not waste anything.” - Jeff Padnos   “Curiosity and collaboration are core values.” - Jeff Padnos    This Week on The Wow Factor: What the core business of PADNOS is in terms of recycling Why it’s important to Jeff to have a company culture of continuous education and development Why Jeff sees a questioning mindset as an important quality The importance of supporting your team as a business leader How the people at PADNOS are involved in giving back to the community How PADNOS helps their employees pass down a love of learning to their families How Jeff embodies his personal philosophy of ‘treat others as you would like to be treated’ Where Jeff looks for innovators to join the company   Jeff Padnos’ Words of Wisdom: Collaboration, curiosity, and appreciation are critical in business. Even as your company grows bigger it’s important to keep those values at the forefront of your mind.   Connect with Jeff Padnos: PADNOS Website PADNOS on LinkedIn PADNOS on Facebook PADNOS on Instagram PADNOS on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Terry Looper is CEO and Founder of Texon LP, a Houston-based energy company founded in 1989. Texon views its core values and employees as the keys to its mission of being the best service provider in its industry. Terry is the author of Sacred Pace: Four Steps to Hearing God and Aligning Yourself with His Will, which outlines his faith journey and offers a biblical framework for making large and small decisions in all phases of life.   Terry joins me on the Wow Factor to share the details of the emotional moment that made him realize he had been chasing a false god and inspired him to put his faith in the Lord. He discusses the ultimatum he received that changed his career trajectory and how God helped him set boundaries in his professional life. Terry also gives his insights into staying neutral as a leader and explains why he gives 50% of his income to support the Lord’s work.   " The more you get out of your area of giftedness in life, the less joy you have.” - Terry Looper   “When you're under pressure, look to where you want to gravitate to, look where you think you want to find joy.” - Terry Looper   “Most Christians, in my experience, do not get neutral on major decisions in business, to where they actually let Him take the lead and reveal.” - Terry Looper    This Week on The Wow Factor: Why Terry chose to study engineering and the twist of fate that started him on his career pathway How Terry was able to take advantage of an unanticipated opportunity to found an energy company What made him rethink his priorities and endeavor to be more present for his family Why he sold his company and took time to figure out what he really wanted to do with his life Why Terry takes time every year to slow down and reflect Why it was the desire of Terry’s heart to grow and create wealth to make a difference in other people's lives How Terry sees Texon’s company culture and why it works for them Terry’s four steps to discerning God’s will   Terry Looper’s Words of Wisdom: Many leaders don't fight to stay in their giftedness zone; they have leakage and start doing too many things. But if you stray too far from your gifted area, it hurts your ability to accomplish things effectively. If you don’t know what your giftedness is, then watch for joy. Connect with Terry Looper:    Texon Website   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Steve Green became President of Hobby Lobby in 2004 and has helped his family grow the business to more than 900 stores in 47 states with over 43,000 employees. He is a national speaker on business and philanthropy interests, always focusing on how his faith intersects with his life endeavors. Green is also chairman of the board for the Museum of the Bible. Green has authored four books: Faith in America, The Bible in America, This Dangerous Book, and This Beautiful Book. His books can be found in Hobby Lobby stores across the nation and online.   Steve joins me on the Wow Factor to share his experience of seeing his father grow Hobby Lobby into the business it is today and the Green family’s culture of hard work and commitment to the company. He gives insight into his spiritual inheritance and explains why he was inspired to get involved with the Museum of the Bible museum project. Steve also discusses why the museums are such popular attractions, how the board manage the operating costs and their financial plans for the future.   "The biggest takeaway is that this is not our business, this is God's business, we're stewards of it.” - Steve Green   “We owe God everything. He paid the price that we might have life, and therefore we are His.” - Steve Green   “I don't know what the average person knows to the degree that the Bible has impacted our world, but it has.” - Steve Green   This Week on The Wow Factor: Steve’s initial role with Hobby Lobby and how it shaped the view of the world of work How Steve’s Dad trusted in God when his business was at a crossroads How Steve and his team decide where to open new Hobby Lobby stores Why Hobby Lobby donates a percentage of their profits to Christian charities as a Kingdom investment When Steve started really interacting with God's Word and how his journey progressed to opening the Museum of the Bible in three US cities How the Museum of the Bible organizes its displays and attractions and why it is becoming a ‘must visit’ in Washington D.C and New York The tasteful way that they invite people of all faiths to understand and learn about the Bible Why the visitor feedback on the Museum of the Bible is so positive   Steve Green’s Words of Wisdom: Some life experiences remind us that we are stewards of God’s businesses. We need to follow His principles in your personal life and your business life, and if we do so, He will be there with you. God can be with us in the midst of the challenges of life if we trust in Him.   Connect with Steve Green: Hobby Lobby Website Museum of the Bible Website   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Evan Goldberg is the Executive Vice President of Oracle NetSuite Global Business Unit. He is responsible for product strategy and development at Oracle NetSuite Global Business Unit. Before Oracle acquired NetSuite, Goldberg was CTO and Chairman of the NetSuite board. Before co-founding NetSuite in 1998, Goldberg spent eight years at Oracle Corporation, serving as a vice president. He was involved in various projects; all focused on making powerful database technology more accessible to users. When he left Oracle, he started mBED Software and built groundbreaking website technology.   Today on the Wow Factor, Evan joins me to discuss how he came to the conclusion that the software of entrepreneurs was woefully lacking and how he set out to solve the problem with NetSuite. He describes how entrepreneurs can maintain focus on their north star and why navigating change is an essential part of growing a company. Evan also shares why he started the BRCA Foundation to support research on inherited cancer syndromes.   "When I talk to entrepreneurs, today, I really encourage them to the largest degree possible to try to stay true to their North Star.” - Evan Goldberg   “It is true that the natural growth of a company is both sort of horizontal and vertical.” - Evan Goldberg   “For very few companies, is it the Field of Dreams where you build it, and they will come ... there's a lot of work to build a customer base.” - Evan Goldberg     This Week on The Wow Factor: How Evan became fascinated by computers in high school How after graduating from Harvard University, Evan moved to Oracle Evan’s relationship with Steve Jobs and Mac The importance of having a mentor and how they can support you through career changes and challenges How Evan took NetSuite from four employees to 100, to thousands. How Oracle enables companies and entrepreneurs to succeed and take their business to the next level How Oracle is making a transition to the next generation of business user experience   Evan Goldberg’s Words of Wisdom: The journey of 1000 miles begins with a single step. Fighting inertia is one of the hardest things that you have to do when you're running a company but sometimes you have to go all-in and commit to making that first move along the path and build up some momentum.   Connect with Evan Goldberg: NetSuite Website NetSuite on Instagram NetSuite on Facebook NetSuite on Twitter Evan Goldberg’s Linkedin Profile   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Kenneth Cooper is the Chairman Emeritus of the Board of Trustees that oversees The Cooper Institute's strategic direction and educational and research initiatives. He founded The Cooper Institute, a nonprofit foundation, in 1970 and later established the Cooper Clinic, Cooper Fitness Center, Cooper Hotel & Conference Center, Cooper Spa, Cooper Wellness, Cooper Consulting Partners, and Cooper Complete. Kenneth is the author of the best-selling book, Aerobics and has written several subsequent health and fitness books.   Kenneth joins me on the Wow Factor to share how the work and research that the Cooper Clinic does that allows people to live longer, more active lives and square off the curve in terms of physical capacity and longevity. He discusses the importance of eating a balanced diet and taking the appropriate vitamins in addition to exercising to protect your future health. Kenneth also gives his perspective on the health benefits of living a generous life and focusing on others.   "Preventive medicine is the Cinderella of the medical specialties because there's no profit and health.” - Kenneth Cooper   “People that are coming back to us regularly are living these longer lives. And they're not just living longer lives, but they're squaring off the curve, living a long life to the fullest.” - Kenneth Cooper   “Our whole goal here with our research is to look at things physiologically. What can we do for ourselves that can prolong lives?” - Kenneth Cooper    This Week on The Wow Factor: Why Kenneth is still working 10-12 hours a day and seeing patients at the age of 90 How Kenneth spend his 13 years in the Military The moment that Kenneth realized he was out of shape and desperately needed to do something about it What the research at the Cooper Clinic focuses on Kenneth’s opinion on the COVID-19 vaccination The problems of the worldwide obesity epidemic Kenneth’s exercise regime at 90 years old Kenneth’s relationship with God and why he wrote Faith Based Fitness     Kenneth Cooper’s Words of Wisdom: You don't solve problems by changing the government. You solve problems by changing the people.   Connect with Kenneth Cooper: The Cooper Institute Website The Cooper Institute on Facebook The Cooper Institute on Instagram The Cooper Institute on Twitter     Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Larry Ross is Founder & CEO of A. Larry Ross Communications (ALRC), a Dallas-based public relations firm he founded in 1994 to provide crossover media liaison at the intersection of faith and culture. He has more than 45 years of mainstream and Christian corporate, agency, and non-profit experience influencing public opinion through the power of story by providing senior strategic P.R. consultation and ongoing representation for organizations and individuals on a mission for God or the common good.   Larry joins me on the show today to discuss his work with the legendary Billy Graham, including how he became involved in codifying the great man’s legacy. He shares his insights into what it’s like to lead influential leaders and the importance of staying ahead of the curve and controlling the narrative as their representative. Ross also explains how he helps high-profile clients to communicate in their voice and understand their audience.   "The gospel isn't a set of doctrine or dogma or an argument. The gospel is a person; it’s Jesus. And because Jesus is God, God is love. The gospel is about love.” - Larry Ross   “Jesus is the common denominator, not the differentiator.” - Larry Ross   “I was never called to preach. But what we do, I believe, is every bit as much ministry in helping to extend the influence of these Christian leaders and the impact of the organizations they lead through the media.” - Larry Ross    This Week on The Wow Factor: How the legendary Billy Graham helped Larry name his fledgling company How Larry’s early PR career set him up for his later calling What it’s like working in a hostile media environment sharing an important message for high-profile clients Larry’s work with Billy Graham, the leadership he saw from him, and the qualities that he believes makes great leaders so inspiring Larry’s take on the idea that we are more blessed to give than receive Larry’s work with Doug Coe and what he learned about faith through their relationship Why he found it such a challenge to develop a work-life balance and how he eventually learned to slow down   Larry Ross’s Words of Wisdom: Leaders have to consider what they want to lead with, what their central message is and how they plan to get it out there. It's essential to remember that Jesus didn't have to be where things were happening — He made things happen wherever he was, and the same applies to us.   Connect with Larry Ross: A. Larry Ross Communications Website A. Larry Ross Communications Website A. Larry Ross Communications on Facebook A. Larry Ross Communications on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Jim Stovall is the President of the Emmy Award-winning Narrative Television Network and a highly sought-after author and speaker. His work making television accessible to the USA’s 13 million blind and visually impaired people saw him named Entrepreneur of the Year by The President’s Committee on Equal Opportunity; he was also chosen as the International Humanitarian of the Year in 2000. Jim is the author of the best-selling book, The Ultimate Gift, which is now a major motion picture starring James Garner and Abigail Breslin.   On the Wow Factor today, Jim shares what it was like for him to be slowly losing his sight as he was trying to become an entrepreneur and develop his business, and how Ray Charles was a reminder to Jim that God did have a plan for his life after sight loss. He describes what prompted him to start The Narrative Television Network to support visually impaired people to enjoy tv and films. Jim also shares his belief that if you've got passion, and a calling, and the willingness, then everything else is possible.   "We walk by faith and not by sight.” - Jim Stovall   “You change your life when you change your mind.” - Jim Stovall   “Listen to what people say, but really watch what they do.” - Jim Stovall    This Week on The Wow Factor: The routine physical exam that revealed an unanticipated issue and how it changed the trajectory of Jim’s life How Jim met his wife and when they figured out the plan for their lives How Jim is so productive despite his lack of sight The overarching themes in his books How he began as a platform speaker Jim’s philosophy that it is possible to use adversity as a springboard to change your life and why your mindset is the key to your legacy and your salvation The details of Jim’s most recent book, The Gift of Giving: Living Your Legacy Why Jim launched the Crusader Scholarship Fund and the Stovall Center for Entrepreneurship Why Jim is convinced that every success we have is not a destination, it's a platform from which to view our next big opportunity for success   Jim Stovall’s Words of Wisdom: You change your life when you change your mind — we’re all only one decision away from anything we want. The biggest dream you ever had, the most significant thing God ever called you to, is alive and well, and the only thing you’ve got to do to activate it. Go into that little voting booth in the middle of your soul that only you and God know about, and grab that lever that says yes, and pull it. And if you'll vote yes for yourself in that big dream, you'll find out that God voted yes for you a long time ago.   Connect with Jim Stovall: Jim Stovall Website Jim Stovall Website   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Dr. Dato Kim Tan is a successful biotech entrepreneur, global social impact pioneer, and an advocate of changing how Christian entrepreneurs can make a difference around the globe. Kim is the co-founder of Transformational Business Network (TBN), a network of over 2,000 business people who bring about community transformation through sustainable business solutions to poverty. TBN projects include the Kuzuko Game Reserve (South Africa) and the Hagar Social Enterprise Group (Cambodia). Kim co-authored the book Fighting Poverty through Enterprise: The Case for Social Venture Capital with Lord Brian Griffiths, the Vice-Chairman of Goldman Sachs, and wrote Jubilee Gospel which starts with the Old Testament institution Jubilee and traces related themes through the rest of the Bible.   Kim Tan shares his philosophy on finding purpose in work on the Wow Factor podcast and describes why he believes that whatever your business, there is space to be creative and innovative. He discusses why he finds more satisfaction now than ever in the work he does because he has locked into his purpose, even though finding that purpose took a while. Kim also shares how the Transformational Business Network (TBN) inspires others to build businesses the right way and gives his insights on the key qualities of a leader.   "I think work is wired into all of us. I think we've done some things in our society that have added a lot of layers of distraction.” - Kim Tan   “If you can find purpose and fulfillment in the work that you do, then that’s a blessing.” - Kim Tan   “If you don't hire people who are smarter than yourself, you can never grow the business.” - Kim Tan    This Week on The Wow Factor: Why Kim has hard work in his DNA and what he learned from helping with his father’s business in Malaysia Kim’s educational journey in the UK and why he started his company What Kim is really looking for when he looks at CVs that cross his desk and the four qualities he prizes in team members Why he needs to be prompted to relax, but why its an essential part of staying productive Why we should encourage leaders to never be afraid to say ‘I was wrong’ How to go about creating a culture where a business can grow How Kim gives back to communities through his philanthropic work in Africa and some of the high-profile guests that have appreciated his game reserve   Kim Tan’s Words of Wisdom: As Christians, we only have one model of leadership, and that's the servant leader model. As leaders, we should learn how to speak humbly, how to lead humbly, how to live humbly, and most importantly, how to admit when you're wrong.   Connect with Kim Tan: Transformational Business Network (TBN) Website Transformational Business Network (TBN) on LinkedIn Transformational Business Network (TBN) on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Gail Seymour "Hal" Halvorsen (born October 10, 1920) is a retired senior officer and command pilot in the United States Air Force. He is best known as the "Berlin Candy Bomber" or "Uncle Wiggly Wings" and gained fame for dropping candy to German children during the Berlin Airlift from 1948 to 1949. Hal grew up in rural Utah and earned his private pilot's license in 1941 before joining the Civil Air Patrol, then the United States Army Air Forces in 1942. During the Berlin Airlift, he initiated ‘Operation Little Vittles’ to raise morale in Berlin by dropping candy via parachutes to the city's children.   Today on the Wow Factor, Colonel Halvorsen shares some of the leadership lessons he has learned during his 30-year career in the U.S. Air Force. He explains how he came to be in Germany after WW2, some of the problems local people encountered, and how he and his fellow pilots let the local kids know which airplane had the candy bars in. Colonel Halvorsen also describes his three-pronged philosophy on life and leadership and how he has used it to inspire others over the years.   "Put yourself in the position of the receiver of what you say; how will they interpret this based on who they are?” - Colonel Halvorsen   “Gratitude is key to human relations.” - Colonel Halvorsen   “Attitude, gratitude, and service before self.” - Colonel Halvorsen    This Week on The Wow Factor: Colonel Halvorsen’s entrepreneurial spirit and how he earned pocket money as a teen in Utah What his upbringing taught him about giving to others How the German children correspond with the pilots to ensure they go some candy Some of the Presidents that Colonel Halvorsen has met over the years What were some things you learned about those leaders? Well, Some of the most important things that Colonel Halvorsen has learned over his 30 years in the Air Force How he has taken his story and encouraged other people since leaving the Air Force Key things Colonel Halvorsen has learned about leadership over the years What gratitude looks like for Colonel Halvorsen   Colonel Halvorsen’s Words of Wisdom: Some leaders are more successful than others — they listen to what should be done, not what's popular but what should be done here to make life better for everybody. Get to the meat of the thing, and that’s the need; it should always come back to the need.   Connect with Colonel Halvorsen: The Berlin Candy Bomber by Gail S. Halvorsen   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

William Wang, founder, and CEO of VIZIO, survived the crash of Singapore Airlines Flight 006 in 2000 suffering only carbon monoxide poisoning. The tragedy provided an opportunity for him to reorganize his thoughts and his life, and within two years, he had closed down all of his previous businesses before entering the television market in 2002 with VIZIO Inc. William has won numerous awards, including the 2012 USC Alumni Merit Award, the 2012 Forum for Corporate Director’s Award for Enhancement of Economic Value, the 2012 Orange County Business Journal Board of Achievement, and 2010 Forbes 25 most notable Chinese Americans.   Today on the podcast William shares more about the pivotal moment that made him rethink his life and his businesses and decide to build something new. He discusses why all our past experiences, even those that push you backward are all learning experiences that you can use going forward. William also dives into why VIZIO made it their mission to make affordable technology at an accessible price point, and what it felt like to ring the bell at the New York Stock Exchange when he took the company public in 2020.   "You can't grow if you don't dare.” - William Wang   “You got to pick your field, right? — for me it was about building a company, building a legacy, building enterprises bigger than me.” - William Wang   “Trust builds the foundation of luck” - William Wang    This Week on The Wow Factor: When the entrepreneurial juices were started to flow in William How he got his first big idea working as a computer technical support engineer teaching people how to use their IBM compatible monitor How being a problem-solver helped William make the leap into becoming CEO of his own business What William decided to do when his company seemed to be tumbling down around him Why William’s micromanagement habit hampered his company’s success and how he learned to outsource How William came to be onboard Singapore Airlines Flight 006 and the three things that went through his mind in what he thought were his last moments alive Products that are being released by VIZIO and how they're making life better for people   William Wang’s Words of Wisdom: Treat the people around you well — if you want to be good in business, you've got to be lucky, and trust and great relationships are the foundation of luck.   Connect with William Wang: VIZIO Website VIZIO on Instagram VIZIO on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Ron Sciarro oversees leadership development, training, and operations strategy to assist franchise owners and their senior leadership teams with the execution of franchise systems within the Aqua-Tots core values across 100+ Aqua-Tots Swim Schools locations in 14 countries. Paul Preston oversees strategic planning, growth, and franchise development of all Aqua-Tots swim school openings worldwide. The pair have also co-founded Legacy Adventures, a non-profit organization dedicated to providing opportunities for fathers to connect with their children through organized outdoor activities, and are also co-founders of The Scuba Shop, and KTR, the Indoor Action Sports Playground franchise.   On the podcast today Ron and Paul share the journey they went on to become joint owners of Aqua-Tots and why they both felt it was destined to happen. The duo discusses their first experience of working with an international franchisee and the amazing lessons they learned about the importance of building relationships from the experience. They also share why they are so committed to a generosity mindset and how Aqua-Tots Swim Schools serve their various communities.   "Ron's just the most remarkable visionary that you'd ever be around and sees the future before it gets there.” - Paul Preston   “We choose relationships over profits.” - Paul Preston   “Intuitively, we all are set in our ways and we all know every man's right in his own mind - and part of what the Lord has allowed us to do, is come alongside people in their most stressful times.” - Ron Sciarro    This Week on The Wow Factor: Why Ron and Paul were looking for an opportunity to serve their community when they decided to franchise the swim school Their mentors in leading franchises and why the pair had to carefully consider whether it was the right path for them The seven core values of all of the Aqua-Tots locations, how they were devised, and why they are so relevant to the swim school’s everyday practice The joy Ron and Paul see in having their families be part of the business and share in the everyday details How the Aqua-Tots experience is different from other childrens’ swimming lessons How the business kept kids and families safe during the COVID-19 pandemic How Paul and Ron navigate the everyday details of their partnership so successfully Why they are so committed to a generosity mindset for the business   Paul Preston’s Words of Wisdom: Find what it is you love to do, and just do it with complete excellence.   Ron Sciarro’s Words of Wisdom: People matter and you need to carve out time to walk with people and connect meaningfully with them.   Connect with Aqua-Tots Swim Schools: Aqua-Tots Swim Schools Website Aqua-Tots Swim Schools on Instagram Aqua-Tots Swim Schools on Facebook Aqua-Tots Swim Schools on YouTube   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Bert Lindsay started his Honda Motorcycle dealership in 1973 at the height of the oil embargo in the USA, which made a considerable impact on the business’s success in its early years. The company started out with 20 employees and has since grown to employ over 250 and counting. Bert and his two sons Dustin and Steve now run the business and attribute their continued success to their innovative management approach and commitment to the education and development of their team.   Today on The Wow Factor podcast, Bert discusses why he got fired early in his career for making too much money and how that inspired him to become an entrepreneur. He shares why, unusually for the car business, Lindsay Honda is closed on Sundays and why they value a teachability mindset in the business. Bert also outlines his philosophy on how the company should serve their employees, their team, and their customers.   "Pleasing the customer is really one of the Golden Rules of today's businesses.” - Bert Lindsay   “We focus on having an environment that the employees enjoy working in.” - Bert Lindsay   “We've never been about the money. We're about the serving — and if you serve well, then you're going to receive.” - Bert Lindsay     This Week on The Wow Factor: When Bert saw a need for a different type of motorcycle dealership How Bert expanded his business according to local needs What Bert does to connect with people who work in his dealerships How he gave his sons the opportunity to join him in the business and why it’s essential to play to individual strengths How Bert separates out his roles as ‘boss’ and ‘dad’ and why it is important to have that division in a family business How Lindsay Honda are managing to keep their employees safe during the COVID-19 pandemic How Bert manages to meet customer expectation in the company and why his team go the extra mile to make their customers happy Bert’s work with the young people in his community and how he’s hoping to be a force for transformation   Bert Lindsay’s Words of Wisdom: Action is a sign of your intelligence — the more you do, the smarter you get. Success doesn't mean that you're smarter than your counterparts; successful people simply outwork out, think and outperform other people — they get results.   Connect with Bert Lindsay: Lindsay Honda Website Lindsay Honda on Facebook Lindsay Honda on Instagram   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Founder of Rustic Cuff and author of The Kindness Effect: Experience the Power of Irrational Giving, Jill Donovan graduated from Oral Roberts University and went on to earn her law degree from the University of Tulsa.  She was a practicing attorney and adjunct law professor at TU when her passion for cuff bracelets, and her need to refill her ‘gift closet’ led her to begin Rustic Cuff. Jill’s heart for people and community has spilled over into her amazing company and Rustic Cuff has been able to give hundreds of thousands of dollars to communities and charitable causes over the years. Jill is a sought-after motivational speaker who encourages people to pursue their passions, fulfill their God-given purpose, and always pay it forward!    On the Wow Factor today Jill describes her passion for kindness and generosity and the ways in which she has put that into practice from the age of 10 until today. She shares why she didn’t initially want to pursue leadership opportunities or become an entrepreneur and how God gently led her in the right direction to best use her talents. Jill also shares why it’s so important in her life to start her day by checking in with God in quiet and peace and asking for direction and instruction for that day.    "When God speaks and you don't listen, he'll speak again and keep tapping.”  - Jill Donovan    “I realized when you give people the opportunity to give when they might not have otherwise done so it opens up a whole new world for them.” - Jill Donovan    “The more you immediately start saying yes to when your ‘knower’ knows - it becomes habitual.” - Jill Donovan     This Week on The Wow Factor:  Jill’s joyous upbringing and her dreams for the future as a child  What Jill did to explore what God was calling her to do in life  Why she took a sabbatical from her career as a divorce attorney to find something that fulfilled her spiritually  How Jill got onto the Oprah Winfrey Show seeking her true purpose with a fun family story and the moment she nearly cried on stage  The idea that God dropped on her that reignited her creative passions  The beautiful story that prompted Jill to ramp up her bracelet making and commit to the giving lifestyle  Why Jill decided to write The Kindness Effect despite never wanting to be an author, and the moment that finally made her put pen to paper  Why Jill leads in the unique way she does and how a supportive generous team build an effective leadership environment    Jill Donovan’s Words of Wisdom:  Just because you can doesn't mean you should -  there's a lot you can do when you're leading a company and it's growing, and you have all kinds of people. But just because you have the ability or capability to do something doesn't mean you're called to do that particular thing.      Connect with Jill Donovan:  Rustic Cuff Website  Rustic Cuff on Instagram  Rustic Cuff on Facebook  Rustic Cuff on YouTube    Connect with The WOW Factor:  I Like Giving: The Transforming Power of a Generous Life  by Brad Formsma  Words of Wisdom Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter         

Charles Antis, Founder, and CEO of Antis Roofing began his successful career in the roofing industry in 1984, after moving to Southern California from Provo, Utah where he attended Brigham Young University. Charles serves on the board of directors of the National Roofing Contractors Association, is a member of the Roofing Industry Alliance for Progress, and serves on the board of directors and advisory councils for several non-profit organizations including Habitat for Humanity Orange County and Ronald McDonald House Orange County.   Today on the podcast Charles shares the joyful moment that he had during his Church Mission to Thailand, how it changed his idea of what service was, and how it could impact the lives of others. He describes the game-changing situation that altered his mindset taking his fledgling roofing company forward. Charles also explores the idea of vulnerability in business, how it helps us serve others, and why he is so passionate about supporting local charities, particularly during the recent COVID-19 pandemic.   "As your world progresses and your brain and your frame, your frame is different. You can expect to see things and hold things differently. And I really recommend people go back into their story.” - Charles Antis   “I remind myself to be curious daily.” - Charles Antis   “Let's share everything that we have that's working, and then together, we'll make it a better world.” - Charles Antis   This Week on The Wow Factor: Why Charles felt he didn’t fit it at school and how he found his niche in life Why he quit his first sales job and went to work for a roofing company, and the family who changed his trajectory Why Charles believes it’s a beautiful thing when a company sees itself as a steward in the community What pulls people, staff, and customers alike to Antis Roofing, and how they're creating an adaptive workforce Why vulnerability is the key to being authentic in the moment. Charles’ setback story and why it’s something he gets encouraged from Why Charles’ was keen to partner with other local brands to bring food and supplies to frontline workers in his local area and why he is so committed to fostering an atmosphere of generosity in his business   Charles Antis’ Words of Wisdom: Vulnerability is the currency of social good. It's real, it's tangible, and it’s a light that can shine out — let's share strategies for success, and together, we can make a better world.   Connect with Antis Roofing: Antis Roofing Website Antis Roofing on Instagram Antis Roofing on Facebook Antis Roofing on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Bobby Gruenewald joined the Life.Church staff in 2001, and along with Senior Pastor Craig Groeschel, he helped launch MySecret.tv in 2006, an online forum that allows users to anonymously confess secrets. Bobby is passionate about exploring new ideas and finding practical ways to leverage them for the global Church. He has helped pioneer the missional use of technology that allows Life.Church to reach people all over the world, and oversees the YouVersion, Open Network, Church Online, Information Technology, Creative Media, Spaces & Places, and Communications teams. Bobby and his wife, Melissa, live in Edmond, Oklahoma with their four children.   Today on the podcast Bobby discusses the entrepreneurial lessons that God showed him in his teenage years and how they shaped later forays into the world of business. He shares how his money mindset changed when he sold his tech companies and why he made a conscious decision to embrace the abundance mindset. Bobby also explores why we shouldn’t be afraid to take risks and be willing to fail sometimes, and how we can reframe obstacles as opportunities to fine-tune our knowledge.   "We invest in people more than we do ideas.” - Bobby Gruenewald   “My passion for the church just eclipsed my passion for entrepreneurial things business. It wasn't that one got smaller, it was just one got really big.” - Bobby Gruenewald   “Sometimes we take these risks and fail, and it’s one of the hardest things to do, but you’ve got to be able to quit.” - Bobby Gruenewald   This Week on The Wow Factor: The radical transformation that Bobby made in his life just before he started high school What Bobby learned about leadership through traveling with the Christian rap band he formed The opportunity that God showed him that changed the path he had planned out for his life How Bobby got involved with Life.Church as a volunteer then went all-in despite initial misgivings about whether it was right for him How Bobby discovered that he could apply his knowledge of technology to ministry, and began to generate ideas on how they could reach people not just in church locally but globally How Bobby came up with the idea for YouVersion and some of the unexpected problems that the concept had along the way How God has made His voice heard in Bobby’s life   Bobby Gruenewald’s Words of Wisdom: If you surrender all parts of your life to God then don't be surprised when God uses all of your experiences for His purpose, not just the things that you’re proud of, but the regrets too.   Connect with Life.Church: Church Website Church on Instagram Church on Facebook Church on YouTube   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Wing Lam left his corporate job to start Wahoo's Fish Taco restaurant with his younger brothers Eduardo and Mingo, little knowing how soon the restaurant would become a global franchise. The Lam brothers grew up close to the ocean in Sao Paulo, Brazil, and brought their love of surf culture and fresh healthy food with them when their family moved to the USA. Wing grew up helping out in his parent’s restaurant which gave him the knowledge and experience he needed to open that first restaurant beside the beach in Costa Mesa, Orange County.   Wing joins me today to tell the extraordinary tale of coming from Brazil with his family, learning English via schoolmates and the family business, and the moment he decided to seize the opportunity to try a new venture and open Wahoo’s Fish Tacos. He shares his experience of working with his brothers and how they keep each other accountable and what Wing sees as the key to the franchise’s ultimate success. Wing also discusses the faith component that kind of interweaves the personal and professional aspects of his life.   "Most people don't fail because they give bad service, or they can't cook - the reason you fail is you don't know how to market and get people to come in buy your services.” - Wing Lam   “You got to lead by example.” - Wing Lam   “You’ve got to have a little faith.” - Wing Lam    This week on The Wow Factor: How Wing and his two brothers started Wahoo's Fish Tacos and why they were confident it would be a success How the menu at Wahoo’s Fish Taco evolved and why they ended up buying futures on wahoo fish The moment that changed the trajectory of the company The lucky break that offered the opportunity to scale their business to more restaurants and stores Stories of times when things went wrong and what the brothers did to get back on track The impact of COVID-19 on Wahoo’s Fish Taco and what the company did to get in front of the problems How and why Wing tapped into his network to continue delivering food to nurses in the local hospitals How the company pivoted to keep the business running during the lockdown   Wing Lam’s Words of Wisdom: Life is not about accumulating stuff, it's about being able to share and give back to the community that you're in.   Connect with Wing Lam: Wahoo’s Fish Tacos Website Wahoo’s Fish Tacos on Facebook Wahoo’s Fish Tacos on Instagram Wahoo’s Fish Tacos on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Kevin Lavelle is the Founder and Chairman of the Board of Mizzen + Main, and he was the CEO before stepping down to take on the Chairman role. Mizzen + Main transformed the apparel industry by creating a comfortable dress shirt out of high-performance fabric. Kevin is now a Senior Vice President at Stand Together, a non-profit organization that aims to help social entrepreneurs supercharge their efforts to help people change their lives.   Kevin joins me on the show to discuss where he got the idea for the Mizzen + Main performance dress shirts and why it took several years for him to progress to developing the garments. He shares his career trajectory and why he never envisioned being an entrepreneur and the moment that finally made him take the leap.    "If you have a good idea, someone else has it too. The question is, are you taking the right steps to actually make it happen?” - Kevin Lavelle   “if I tried to write the business plan to account for all of the eventualities, I might have missed those opportunities. Trying to stay focused is exactly what we're trying to do.” - Kevin Lavelle   “When you're driven by something as your core ideology on how the world can be a better place. It's a really inspiring thing to do.” - Kevin Lavelle    This week on The Wow Factor: The early years of Mizzen + Main and the steps he took to set up the company How he came up with the name that embodied a classic American East Coast brand Whether there was ever a moment that Kevin thought the company wouldn’t make it How he set up the partnership deal without bankers and ended up signing the final papers in the delivery room How Mizzen + Main has weathered the COVID-19 pandemic How he got engaged with Stand Together, a non-profit organization that is committed to creating a society where everyone has the chance to succeed Why he decided to work with an executive coach and what he learned about adding value to organizations How Stand Together is funded and managed and their aims and visions for solving challenges in society   Kevin Lavelle’s Words of Wisdom: Gratitude ties a lot of things together as a leader. It also helps drive how I try to function as a leader, both as the Founder of Mizzen + Main and as a leader of a big team at Stand Together. I'm grateful for people wanting to be a part of the work that we do.   Connect with Kevin Lavelle: Mizzen and Main Website Stand Together Website Stand Together on Facebook Stand Together on Instagram Stand Together on Twitter Your Life in Weeks Chart   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Rabbi Daniel Lapin, known as America’s Rabbi, is a noted rabbinic scholar, popular international speaker, and best-selling author. He hosts the Rabbi Daniel Lapin podcast as well as co-hosting the Ancient Jewish Wisdom TV Show on the TCT network with his wife, Susan. Rabbi Lapin’s ability to extract life principles from the Bible and entertainingly transmit them, thus improving peoples’ finances, family, and community life have brought countless numbers of Jews and Christians closer to their respective faiths.   Rabbi Lapin joins me on the podcast today to give us an insight into where he originates from, both geographically and spiritually, and gives an overview of the projects that he is currently involved in. He shares the pivotal moment in his life when he learned to speak from the heart, without notes or autocue, and why he continues that habit today. Rabbi Lapin also discusses why he feels teaching deferment of gratification is fundamental to child-raising while you have your child's attention for the crucial 10 years from 13 to 23.   "If your plans are out of sync with God's destiny for you, then he's going to whack you. And if you persist along your path, persisting in doing that which was not part of the plan for you, then he whacks you with a bigger stick until it becomes a two by four. And then finally, you get the message.” - Rabbi Lapin   “Don't try and fight God's current, God created our soul. We human beings are designed to be givers rather than takers.” - Rabbi Lapin   “Success in life means understanding deferment of gratification.” - Rabbi Lapin   This week on The Wow Factor: How Rabbi Lapin learned to express and organize his thoughts from an early age How he teaches parents to be more intentional, particularly with their sons in the 13 to 23 age range Why, if you don't commit to the hard work of raising your child right in adolescence then you are storing up a lifetime of problems When Rabbi Lapin decided that pursuing a path as a Rabbi was the right one for him How he discovered that some of the things he thought he knew were wrong thinking and where his journey took him from there Why human beings are intrinsically givers and why generosity inspires generosity Rabbi Lapin’s latest project to make the world a more giving place   Rabbi Lapin’s Words of Wisdom: The most important word of wisdom is that there is never only one important word of wisdom. People’s lives are far too complex to operate based on a slogan here or a saying there or an aphorism somewhere else. It depends on what challenges are facing you at any given time.   Connect with Rabbi Lapin: Rabbi Daniel Lapin Website Rabbi Daniel Lapin on Facebook Rabbi Daniel Lapin on Instagram Rabbi Daniel Lapin on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Chuck Cox CEO of Northern Jet Management, has had a passion for aviation since his youth, and today he has clocked up over 25 years of aviation and travel industry experience. He founded the aviation consulting firm of Cox & Vogel in 1977 with business partner Greg Vogel. In 2008, he was named a board member of the National Air Transportation Association (NATA). Mr. Cox is also a member of the World Presidents Organization. Mr. Cox is a Certified Travel Consultant (CTC) and completed studies at Embry Riddle Aeronautical University, located in Daytona Beach, FL.   Chuck joins me on the podcast to share the importance of taking the time to search for creative ideas and how the entrepreneurial spirit can come to the fore when you see a problem that needs to be fixed, or a gap in the market. He discusses his passion for providing exemplary customer service and why it can make or break a company. Chuck also discusses his philosophy on how to act with grace when the unexpected happens or things go wrong.   "If you want something, you’ve got to go get it — sometimes you have to convince people that you're the person to do this.” - Chuck Cox   “It's all about the recovery, taking care of the customer, and doing as quickly as possible. And they understand that, and they appreciate it a lot.” - Chuck Cox   “All our decisions in the company are made for the customer. Our vision is to create smiles by enhancing lives. You think about that. If you let that enter into every decision you make, you'll keep these customers for a long, long time.” - Chuck Cox    This week on The Wow Factor: How Chuck moved from washing airplanes to selling airplanes at the beginning of his career The journey from Cox and Vogel to moving into the full-service management side at Northern Jet Management Why Chuck is such a stickler for good customer service why he feels it has made Northern Jet Management the success it is today What Northern jet management does differently from others in the aviation industry The changes that Chuck has spearheaded to stay safe and relevant during the COVID-19 pandemic How Chuck has developed as a leader throughout his career   Chuck Cox’s Words of Wisdom: Every day, you’ve got to get up and you got to go to work, and you’ve got to make it up. Then once you're there, things are going to happen every day, it's not going to go the way you want it or the way you plan it every day. Sometimes you just simply make it up.   Connect with Chuck Cox: Northern Jet Management Website Northern Jet Management on Facebook Northern Jet Management on Instagram Northern Jet Management on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Sir Bruno Serato arrived in the U.S. from his native Italy speaking no English with only $200 in his pocket. Through hard work and determination, he worked his way up from busboy to owner of the Anaheim White House restaurant, whose patrons include U.S. Presidents, sports stars, and celebrities. In 2005, Chef Bruno founded Caterina’s Club, a non-profit organization inspired by his mother, Caterina, that serves over 5,000 warm nutritional meals to underprivileged children every single night. Among Chef Bruno’s many honors are a CNN Hero award, being knighted by the Italian government, receiving the Ellis Island Medal of Honor, and a papal blessing from Pope Francis.   Chef Bruno joins me on the Wow Factor to share the story of why he came to the U.S. and how he learned everything he knows from being hands-on in his job rather than having had formal schooling. He zooms in on some of the pivotal moments in his career, good and bad, including the fire that burned his restaurant to the ground. Chef Bruno also gives us some behind-the-scenes insights into the workings of the Caterina’s Club foundation and their current projects supporting families.   "I feel like evil will not win against love. I decide that love will prevail. I decide to rebuild the love that I have.” - Chef Bruno Serato   “Stop talking about it and just do it!.” - Chef Bruno Serato   “It doesn't take much to change life for people in need. It just needs the courage to do something.” - Chef Bruno Serato    This week on The Wow Factor: Chef Bruno’s upbringing in Verona, Northern Italy as one of seven children, and when he realized he wanted to become a chef Why and when Chef Bruno came to the USA and why he never intended to stay How he got the opportunity to buy his first restaurant How as a leader he brings new employees into his restaurant and qualities he looks for The current projects at Catarina’s Club and how they are supporting families to move out of motels and into secure accommodation How Chef Bruno innovated when COVID-19 meant lockdown in California When Chef Bruno met Pope Francis and what they talked about Chef Bruno’s book Power of Pasta and why he decided to write his story down   Bruno Serato’s Words of Wisdom: It takes zero money to be a decent human, and being a kind decent person is the foundation of leadership.   Connect with Bruno Serato: Bruno Serato Website Bruno Serato on Facebook Bruno Serato on Instagram Bruno Serato on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Charles Tenney founded Tenney Group in 1973, and even now at 73, is still passionate and active in ensuring that hardworking transportation business owners achieve the best possible transaction every day. When not managing deals, Charles speaks at events across America focused on educating business owners on how to increase the value of their companies, protect their wealth and prepare for their best possible exit at the appropriate time.   Spencer Tenney serves as President & CEO of Tenney Group, where he oversees the firm’s day-to-day effectiveness and long-term vision. He is a graduate of the University of Texas at Austin and holds the designation of Certified Merger & Acquisition Advisor through AM&AA. Spencer currently serves on the board of Franktown Open Hearts, a faith-based organization dedicated to equipping inner-city kids to free themselves from generational poverty.   Today Charles shares some of the leadership experience and business acumen that he learned from his role as Sergeant in the U.S. Army and how that role helped him when it came to setting up Tenney Group. Spencer describes why he joined his father in the Tenney group as President and CEO, and how the pair navigated working together successfully and smoothly. He also shares the company’s philosophy on serving their customers and their communities and why what they do transcends the financial aspects of the business.   "Military training gave me discipline, gave me encouragement, gave me confidence, and founded me on leadership.” - Charles Tenney   “I learned is that failing at that time was a necessary part of my development. And it didn't happen immediately. But I needed to fail to evolve into a better leader.” - Charles Tenney   “The impact of the transaction has the ripple effect is tremendous, and so I think that's what lights us up as a team. That's where our passion comes from. Because we know that the impact is well beyond what happens at the closing table. It's generational, spiritual, it's community, it's everything.” - Spencer Tenney   This Week on The Wow Factor: How looking back at the USA from the war in Korea gave Charles perspective on all the opportunities in his home country How Spencer’s leadership skills were shaped at high school Why Spencer and his brother loved having a project to do with Charles and why Spencer ultimately decided to go and work at Tenney Group How Tenney Group helps transportation companies go to the next level Why having clear boundaries can help professional relationships Some of the moments when deals have gone off the rails and what the team did to problem solve Challenges Charles anticipates in the next few years Common traits of business owners in the trucking industry What the ‘Good News Report’ is and how they use it at Tenney Group   Spencer Tenney’s Words of Wisdom: If you can align the passions and the people in the purpose, it is such a multiplying factor. It brings purpose and richness to life that is well beyond the work that you're doing.   Connect with Tenney Group: Tenney Group Website Tenney Group on LinkedIn Tenney Group on Facebook Tenny Group on YouTube   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Joe Paulo, President, and CEO at Hope Media Group in Texas is an experienced leader with a demonstrated history of success in the media industry. Hope Media Group’s mission is to be the voice of hope connecting people more deeply to God through on-air broadcasting, community outreach, prayer initiatives, and Hope on Demand. Joe is skilled in formulating strategy, building growth, team development, and relationship building and has a Master's degree in Business Administration and Management from Liberty University.   Joe joins me on the podcast today to dive into how he pivoted his career to fill his life with joy and fulfillment. He describes what ministry means to him and why he loves the ability of radio and online media to inspire and lead thousands of people to feel the love of God in their lives. Joe also shares his thoughts on how we are going to emerge from COVID-19 and be more inclined as leaders to continue to understand that things change and we need to be prepared to change with them and see the opportunities within.   "No matter what you're doing, there's something bigger at play.” - Joe Paulo   “Great leaders know how to ask really, really good questions.” - Joe Paulo   “What I think is so important from a leadership perspective, is just to communicate, communicate, communicate, and over-communicate.” - Joe Paulo    This week on The Wow Factor: Why Joe decided to leave the teaching profession, and how his wife was the catalyst for him getting a job at a local Christian radio station The importance of pausing and analyzing your purpose in life Joe’s move into leadership roles and why he enjoys it so much The messaging Chris found himself focusing on in the media and radio arena How Hope Media Group evolved and dealt with the COVID-19 pandemic and Chris’s plans for the future Why challenges force us to trust God, which in turn leads to healthy obedience, and how that cycle allows us to grow When Joe realized that he is used by the Lord for a season in a position, and when it's time to go to the next role, that he needs to relinquish his current position with an open hand The importance of experiencing the joy of a relationship with God before we can invite other people to experience that   Joe Paulo’s Words of Wisdom: Always try to return something in better condition than you found it. In leadership terms the significance of that everything is temporary. None of us are going to keep the current position we're in forever. This company that I'm leading, or this company that you're leading is not ultimately yours. You’re merely stewarding it. If we realize that this is a temporary season, we have to be the best stewards. And that's humility.   Connect with Joe Paulo: Hope Media Group Website Joe Paulo on LinkedIn   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter   The Borrower’s Attitude No doubt you were taught by your parents as I was that when you borrow something, you’re supposed to return it in as good condition or even better than how you found it. My son just learned this the hard way, in fact. He borrowed someone’s bike and somehow, by the time he returned it, the kickstand was missing. So, he’s paying out of his own money to install a brand-new kickstand on the bike so that it is returned to his friend in equal or better shape.   Have you ever thought of the company where you work or the position you now hold in the same way? That you and I should “return it” someday in better shape than we found it?   The “leave-it-better-than-you-found-it” attitude, otherwise known as “The Borrower’s Attitude,” is simple, but yet too often elusive. If you and I have the mindset that we are simply borrowing our company… borrowing the position in which we serve, we will by doing so adopt 4 hidden, but extraordinarily powerful principles. Consider these:   Principle #1 – Understanding its brevity. When I borrow something, I understand that I will not have it forever. At some point, I’ll have to give it back. No matter how long you have worked in your current role, it will end at some point. We’ll hold no position forever. Understanding this helps us appreciate how temporary things really are. It helps frame my identity correctly. At the core of who I am, I am not this company. I am not this title. This is only a season and at some point, I’ll need to return this position better than I found it.   Principle #2 – Working as a custodian. When I borrow something, I understand that I am not the true owner of it. I’m merely the custodian entrusted to care for it on behalf of the owner. I don’t know about you, but when I’m expected to care for something that is not my own, I go even more out of my way to care for it than if it was my own. No doubt you are the same. You want to show the owner that they made a very wise decision in allowing you to serve as the custodian. So… who really owns your company? Who owns your position and entrusted you with it? Of course, even if you are the legal owner of your own company, it ultimately is still owned by another. God is the true owner and it is He who has placed you in this role.   Principle #3 – Living to train. Last year, my car was in the shop and a friend let me borrow her convertible. Man, what a sweet ride. Don’t you know that I took my son with me for a nice long ride. Part of our conversation centered on how I needed to make sure the gas tank was full when I returned it and that he needed to help me on a sharp right turn so that I didn’t scrape the curb. In other words, this was an opportunity for me to teach, train and model to him how to handle something that is not mine. When I understand that my position or company is merely borrowed, I’ll take every opportunity I can get to teach, train and model to others to have and hold the same view.   Principle #4 – Embracing humility. John Ruskin, a 19th-century English philosopher, said, “I believe that the first test of a truly great man is his humility. I don’t mean by humility, doubt of his power. But really great men have a curious feeling that the greatness is not of them, but through And they see something divine in every other man and are endlessly, foolishly, incredibly merciful.” If you and I understand and embrace that we are merely borrowing our position and our company, it forces upon us a tremendous sense of humility. Oh my! We have actually been entrusted with these… these positions, these companies. It is not of our own doing, but of His choosing. James encourages this thinking another way, by stating that “God opposes the proud but gives grace to the humble.” (James 4:6).   Someday, somehow and in some way, you and I will be asked to give “it” back. Until then, let’s have The Borrower’s Attitude, understanding that this is a brief season, that we are custodians for the real owner, that we have a golden opportunity to train others in the same attitude, and that all of the above should be clothed in humility. Let’s return it better than we found it.

Chris McIntyre started EagleRider with business partner Jeff Brown when they stumbled upon a gap in the market. Chris and Jeff wanted to take sabbaticals from their jobs and travel around the United States on Harleys, but they found that there were no motorcycle rental services. EagleRider operations started from humble beginnings, but they defined the untapped niche of promoting the American Dream to adventure-minded vacationers and assembled a team who are passionate about motorcycles, about travel, and about fulfilling dreams.   Chris joins me on the show today to share why he left his corporate job and became an entrepreneur, why he and his partner chose to go into motorcycle rental, and the miracle that helped get the company off the ground. He outlines his philosophy on how to overcome problems and manage setbacks and occasions when things don’t go to plan. Chris also describes how the EagleRider membership program works and why they decided to go in that direction to better serve their customers.   "I truly believe you can will success. You need the right ingredients, but we're in control to make magic happen. It's whether or not we really want to.” - Chris McIntyre   “We're in the business of dreams.” - Chris McIntyre   “When you're faced with adversity, you become better, you get better financing, you get better insurance, you run more optimally, you get better people that you listen to. You always solve problems by collectively working with your team.” - Chris McIntyre   This week on The Wow Factor: Why they pivoted EagleRider’s game plan on the feedback of their first four customers Why the team was so keen to take the motorcycle rental experience global Some of the touching moments that Chris has seen at EagleRider and why he feels it is truly one of the greatest gifts from God is to help others find their happiness Some of the latest bikes EagleRider has in their stable Why Chris was always so focused on building a team of knowledgeable, capable experts What Chris’s ‘high five’ culture is and how he fosters that mindset at EagleRider The most important things that Chris has learned from the school of hard knocks and how that helps him move forward when things don't go to plan   Chris McIntyre’s Words of Wisdom: Build a team of people smarter than you are, make a company culture that is based around happiness and experiences, and embrace innovation.   Connect with Chris McIntyre: EagleRider Website EagleRider on Facebook EagleRide on Instagram EagleRide on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Bass Cat Boats was formed in 1971 in Rick’s parents, Ron and Jan Pierce’s two-car garage before eventually moving in 1972 to its present location. Rick Pierce started at Bass Cat when he was 13-years old with a passion for bass fishing and building boats and quickly earned a reputation for designing fast boats with incredible fiberglass finishes. Today’s Bass Cat Boats, led by Rick, employs over 100 people and offers a myriad of different models of boats across three different levels. Bass Cat has also won multiple awards, including 5 J.D. Power Customer Service awards for quality, service, and performance.   Rick joins me on the show today to discuss why he is so committed to growing a caring company culture at Bass Cat and what they do for their employees to make them feel valued in the business. He also shares why his father, Ron, the founder of the company, was initially reluctant to have him join the family business and how he came to realize that it was Rick’s passion. Rick also shares why it is vital to him to embrace the abundance mindset and the philosophy of giving, rather than jealously guarding information and resources.   "Do the right thing, have a reason for everything and be thorough in what you do.” - Rick Pierce   “We've got values in this business - we've always had values.” - Rick Pierce   “At about the end of the day, it's all about people.” - Rick Pierce     This week on The Wow Factor: Rick’s first role at Bass Cat and why he ended up taking over the company The mentors he had at the company and what they taught him about being part of the team What Rick learned about being a leader from his Father How the Bass Cat merger with Correct Craft came about and why it was a long journey Rick’s close relationship with his Grandfather and the value of community and family How Rick’s faith intersects with his life at work and beyond Rick’s three core values in life and in business Some of the trials and tribulations that the company have endured over the years and what they have learned from their mistakes Why one of the best things Rick ever did, was also one of the worst things he ever did   Rick Pierce’s Words of Wisdom: Do the right thing, plain and simple.   Connect with Rick Pierce: Bass Cats Website Bass Cats on Instagram Bass Cats on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Buzz Baker has served as Network Funding, LP’s President, since he co-founded the business in 1998. With more than 20 years of experience in the mortgage industry, Buzz and his partner have expanded Network Funding into one of the fastest-growing mortgage companies in the nation, employing over 500 originators in 38 states with licenses to do business in 47 states. Before founding his own company, Buzz worked first as a loan officer and then a producing manager for North American Mortgage Company. He holds a degree in Finance from Stephen F. Austin State University in Nacogdoches, Texas. Buzz is also proud to serve as one of the trustees on the Star of Hope board, a charity that supports the homeless in Houston, Texas.   Buzz joins me on the show to share why he changed his college major from PE to Finance and the mentor that helped him make that pivotal decision. He discusses the processes of navigating business partnerships and how setting ground rules ahead of time together with his long-standing business partner gave them a firm and positive foundation for Network Funding, LP. Buzz also shares his philosophy of investing eternally and why charitable giving is so important to him personally and to the business.   "We're just trying to be a good steward, make wise decisions, and pray for wisdom.” - Buzz Baker   “When the hard things come along, you’ve got to get counsel, and I still get counsel.” - Buzz Baker   “What we try to do is find good people and build it around them.” - Buzz Baker    This week on The Wow Factor: Buzz’s experience of growing up in Houston, Texas, as the youngest of three boys How his parents helped their sons develop a strong work ethic and the jobs he did as a youth, from delivering papers to selling Christmas trees What Buzz got out of working at Lockheed for two years and how he knew it was time to spread his wings The colossal risk Buzz took when he moved to North American mortgage and why he took the leap How Buzz blended fear of the unknown with an absolute trust in God Why Buzz is a fan of outsourcing tasks that lie outside your zone of genius Why he embraces the servant leadership model The principles that are central to their business The highs and lows of Network Funding LP, and what happens in the financial sector when the rates spike up or drop low   Buzz Baker’s Words of Wisdom: Pray for wisdom — pray for wisdom and discernment. Pray for good ideas, and when you get them write them down and put them somewhere safe, then you’ll have several years of ideas in hand.   Connect with Buzz Baker: Network Funding LP Website Network Funding LP on Facebook Network Funding LP on Instagram Network Funding LP on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Fred Caldwell was the founding partner of Caldwell Nyberg Interests, which later became Caldwell Companies, and today serves as a holding company for a family of related companies that invest in, develop, broker, and manage real estate interests and participate in private equity investments. He currently serves on the Board of Directors of the Cy-Fair Educational Foundation, is a Lowry Mays College & Graduate School of Business Development Board Member, is on the Board of Directors for the Lonestar College System District Foundation and is an Elder with Terra Verde Community Church.   Fred joins me on the show to discuss how he got into real estate investment and development and why his career path didn’t initially go as planned. He shares the joy he finds in building organizations, teams, and people and encouraging them, and trying to challenge and develop them. Fred also shares his philosophy of ‘speed kills, but planned speed wins’ and why he consistently advocates for people to do the Godly right thing with a great sense of urgency.   "As parents, sometimes we take it so easy on our kids that we don't really help them grow into what they can be. There's a balance in that they've got to experience, the kindness and the love of a parent, and at the same time, we need to help them grow.” - Fred Caldwell   “Pain is a gift that no one wants. It is a gift, but in the midst of pain and struggle, it's hard to see that, because we are just trying to stay afloat.” - Fred Caldwell   “It's important to be a good leader, but It's also important to be a good follower.” - Fred Caldwell   This week on The Wow Factor: How a love of playing football led to Fred completing a Business degree and an MS in Finance The valuable mentors that have shepherded him through his life Why Fred loves to hire college athletes into the company Why it's important to maintain hope even in the hard times Why God sometimes shows up at the 11th hour, and the story of how that happened to Fred in his business The company culture at Caldwell Companies and why they are always thinking about how to bring their employees to the next level and help develop them Fred’s favorite part of his work today, and where he feels particularly fulfilled The near-death experience that prompted him to share God’s vision as widely as he can as an invitation to others to get to know Him   Fred Caldwell’s Words of Wisdom: I would encourage people to look for the great outcomes and opportunities that come out of this pandemic. No one wants challenges, but despite the pain of the last year, try to find the benefits, the business opportunities, and relational opportunities that have come out of 2020.   Connect with Fred Caldwell: Caldwell Companies Website Fred Caldwell on LinkedIn Caldwell Companies on Facebook Caldwell Companies on Instagram Caldwell Companies on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Cameron Davies is the President and CEO of Cruising Kitchens, which builds custom high-end mobile kitchens and businesses in the United States and internationally. Cameron and his team first appeared on Discovery Channel’s Blue Collar Backers in 2016 and are now appearing in their own series, Built for Business, a docu-reality show that follows the crew as they transform ordinary trucks into unique mobile businesses. Cameron lives in San Antonio, Texas, with his wife and two children, who are also a big part of the Cruising Kitchens family.   Cameron joins me today to share why he had an entrepreneurial spirit from a young age and the person he regards as his hero even to this day. He discusses the high-profile business venture he started in his early twenties, why it crashed and burned and what he learned from that company’s failure. Cameron also shares the importance of his faith, how it has strengthened his relationship with his family, helps him work through challenges in his business, and helps him navigate Cruising Kitchen’s growth.   "Put God first and then family, and everything comes secondary. If you put God first, then it really does make it much easier to put family second.” - Cameron Davies   “f you don't love what you do, then don't do it. If you love what you do, you don't work a day in your life.” - Cameron Davies   “Attitudes are contagious.” - Cameron Davies     This week on The Wow Factor: The importance of a healthy mindset in helping your business succeed Why Cameron moved from building custom cars for NFL stars to building custom food trucks The risk he took on Texan project that kicked off his second career and brought a volume of attention he didn’t image What led to the company moving into making waps for cranial helmets for babies and fighter pilot helmets for the USAF Why Cameron treats everyone in the company as part of his family and why its an integral part of their culture What has changed in the business during COVID-19 and some of the projects they are working on to support local first responders Why he pulled out of a million-dollar build because it didn’t align with his beliefs and values of genuine giving Why Cameron feels that God put him on this earth to help people out and why his struggles have paved the way for him to give back.   Cameron Davies’s Words of Wisdom: Put others first and give back to your community. If you've been successful, remember that you can't take money with you. Give as much back as you can to provide opportunities for other people.   Connect with Cameron Davies: Cruising Kitchens Website Cameron Davies on LinkedIn Cruising Kitchens on Facebook Cruising Kitchens on Instagram Cruising Kitchens on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Carolyn Moor is the founder of Modern Widows Club and also serves as its President and Development Director. After being widowed at age 37 with two young children, Carolyn soon discovered that widowhood assistance and resources were few and far between. So she began advocating for widowhood research and community resources. Carolyn has participated in the UN Commission on the Status of Women and the Global Leadership Summit community and has been featured in the Wall Street Journal and the Oprah Winfrey Show. She debuted at TEDxOakland in February 2021.   Carolyn joins me today to describe what it’s like to be a young widow and why she started the Modern Widows Club after she struck out when searching for resources to help her when she was bereaved. She discusses the importance of understanding the cycle of grief and how pain is part of love, and why that’s so important to know when talking to women who have lost their husbands. Carolyn also shares how the Modern Widow communities are run, the role of trained widow advocates, the organization's activities, and how they plan to support women via a new online program.   "Widowhood is a hard, hard subject to talk about. But the reality is, is actually, it's a beautiful thing to talk about because these are women who have had fulfilled marriages.” - Carolyn Moor   “Grief is a natural response to love. If you don't love, you don't get the blessing of grieving. So we see grieving as a horrible thing that someone has to go through. But in fact, it's the last part of the loving cycle.” - Carolyn Moor   “Be ready to be present, be ready to listen, and be a blessing in their life. Because that's really all they're asking for, is to have you walk this moment through with them. That's it.” - Carolyn Moor   This week on The Wow Factor: The effect of growing up in the church in Arkansas and what that taught her about dignity and integrity How a snap decision to change her degree subject marked the beginning of the rest of her life and led to her meeting her husband How the business that Carolyn ran with her late husband gave her some of the skills that served her in starting Modern Widows Club The moment that she saw her life implode and how she learned to cope with such enormous changes along with her two young daughters The loophole in the Family Medical Leave Act that doesn’t take into account the bereaved and why she is advocating for that to change What are the seven pillars of a healthy widowhood and how Modern Widows structured their training program to take into account everything their members might face from financial issues to mental health The effect of COVID-19 on their community and how they are still supporting their members The three most powerful words to say to a widow and why they are so precious for a woman to hear Why it is so vital to really hear two people who are grieving to understand what they need and how you can help    Carolyn Moor’s Words of Wisdom: We must look at hard things truthfully. The greatest wisdom I can give you is to please look at the truth. Go and speak to widows, find the real answers today, sit down and listen.   Connect with Carolyn Moor: Modern Widows Club Website Carolyn Moor on LinkedIn Modern Widows Club on Facebook Modern Widows Club on Instagram Modern Widows Club on Twitter Healthy Widow Healthy Woman podcast   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

John Shearer is the Executive Director at Academy 4, an organization that connects churches to schools and communities through mentoring 4th graders in leadership. The organization was born in 2012 when a group of members of St. Paul Lutheran Church in Fort Worth, Texas, wanted to have a more significant impact on public schools, and John joined initially as a board member before taking up his current role. Volunteer mentors at Academy 4 work with 4th graders to open a child’s mind to the possibilities and choices of a different future, by building positive relationships.   John joins me today to share the career trajectory that brought him to Academy 4 and why he is so inspired by the commitment shown by the volunteers to help at-risk children to engage with school and to expand their horizons. He discusses the health scare that made him reflect on where he saw his professional future and reassess his career going forward. John also elaborates on why love is such a critical aspect of leadership, especially during this global pandemic, and why we need to make time to check in with each other and engage even when we can’t spend time together face-to-face.   "People who think on their feet are smart.” - John Shearer  “90% of leaders realize that they are leaders in the fourth grade...and that tells us it's the most critical part of our development as a human.” - John Shearer  “ There's this perception that kids living in poverty are there because of something that they did, or because they're not enough or they're not complete. I need to get people past that stigma and let them know there's nothing wrong with our kids. There's a lot wrong with their world, a lot wrong with their lives. These kids are precious children of God, and they're worthy of your time.” - John Shearer    This week on The Wow Factor: The work ethic that his parents instilled in him from a young age and how he started his own business, and how he has passed that entrepreneurial spirit down to his own children The injury that put paid to his dream of a professional football career and how he picked himself up and found a new focus Where his double major, economics and English, with specialization in technical communication from Texas Tech, took him and how it set him on the path to a career in training and development. How John transitioned into the online learning niche and took up opportunities that saw him pivoting to work in business he had never anticipated The health scare that made him reflect on his priorities going forwards How he was persuaded to join the board of Academy 4 What Academy 4 does to help at-risk children in the Dallas -Fort Worth and Austin areas and why the fourth grade is so critical in terms of a child’s future path How Academy Four has reinvented its program to continue to be of value during the COVID-19 pandemic How mentoring impacts the adults as much as the children and why it serves to foster a global generosity of spirit for all those involved in the program   John Shearer’s Words of Wisdom: Leadership hinges on love. That means leading with sacrifice, giving people freedom and flexibility where they need it. Leadership is stopping and listening and engaging with people in ways that you may typically feel like you don't have time to do. Everybody is hurting right now, so we need to show more love than ever to the world around us to get through this.   Connect with John Shearer: Academy 4 Website John Shearer on LinkedIn Academy 4 on Facebook Academy 4 on Instagram Academy 4 on Twitter Email: [email protected]   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Mick McGraw, President and CEO of Grand Rapids-based Eastbrook Homes is a champion for housing, community development, and environmental sustainability in construction. He joined the illustrious Michigan Construction Hall of Fame as a Distinguished Constructor at Ferris State University in 2016 and has served on various non-profit boards, including the Grand Valley Metro Council and Community Link Boards during his career. Mick also holds two annual camps for underprivileged youth at his working ranch in Montana to help them develop self-reliance and confidence and enjoy the Great Outdoors.   Mick joins me today to share the process of growing and developing as a leader; he describes his experiences as an emerging leader at the start of his career and the importance of learning to lead incrementally and listen to wise voices around you. He describes why you should use mistakes as a learning experience, not see them as a source of shame, and how he has managed to advance through his reverses at times. Mick also describes how he learned to sail a partner ‘ship’ successfully and why building relationships is a critical part of being a successful leader   "You’ve got to learn to be both conservative and cautious, and at the same time throw out almost every rule and reinvent yourself.” - Mick McGraw   “If you’re creating a community, it has to be just that; the community’s not just one price point, one type of house - when you put that together, great things happen. As a builder, what can we do that allows that to happen.” - Mick McGraw   “God honors an effort to do things as well as you can do them and to do the right thing on every occasion.” - Mick McGraw   This week on The Wow Factor: How Mick moved into construction and how Eastbrook Homes work with their customers to build a dream Why Mick feels that it's a privilege to be part of the fabric of someone’s life when you are building homes and communities Where Mick looks for design inspiration for homes, and how Eastbrook Homes have learned to adapt their designs to maximize space and useability What happened when the plane lost three engines - how Mick navigated tricky situations and led his team through the 2007/8 recession Why Mick switched gears and focused on reducing debt to build the business What took him to Auburn, Alabama, looking for opportunities, what the company have learned from going into a new area and why Mick gets such joy from finishing a pre-started community Mick’s Montana ranch, how he helps at-risk kids from the Grand Rapids area, and why it was such a long-held dream   Mick McGraw’s Words of Wisdom: Integrity, persistence, and candor should be central to everything you do as a leader. Hang in there, give it everything you’ve got, and keep in mind those three things that trump almost anything else.   Connect with Mick McGraw: Eastbrook Homes Website Mick McGraw on LinkedIn Eastbrook Homes on Facebook Eastbrook Homes on Instagram Eastbrook Homes on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Father Robert A. Sirico is president of the Acton Institute, which he co-founded in 1990, because of his concerns over the lack of training religious studies students receive in economic principles, leaving them ill-equipped to understand today's social problems. He is a member of the Mont Pèlerin Society, the American Academy of Religion, and is on the Board of Advisors of the Civic Institute in Prague. Father Sirico’s pastoral ministry has included a chaplaincy to AIDS patients at the National Institutes of Health, and he is currently the Pastor of Sacred Heart of Jesus parish in Grand Rapids, Michigan.     Father Sirico joins me today to share his experience of growing up in multicultural Brooklyn in the 1950s and tells us the story of his unusual encounter with a neighbor and what that taught him about the human person's dignity without regard to their race. He explains why he admires and embraces the concept of servant leadership and what he learned about that from the head of the Michelin tire empire, amongst others. Father Sirico also discusses why it’s more productive for you to work in your sphere of genius and learn to outsource task and responsibilities to other experts    "If you want to become virtuous, follow a virtuous man. Watch what he does, then you just keep doing that, and you will become virtuous.”  - Father Sirico    “We need to see Jesus in distress, in disguise, in the poor and the vulnerable, and hungry.” - Father Sirico    “If you do not have flexibility in business, you will not survive, you will not seize market opportunities, you will not be able to be a good servant to other people, to your consumers, because you won't see the things. You will have already had the blinders on, and you're going down one path, and nobody can interrupt you.” - Father Sirico    This week on The Wow Factor:  How and why we both give and receive spiritually when we embrace the principles of generosity  The effect of the Vietnam War on the process of conversion in his life and why the effects of what he learned in that period changed his trajectory  Father Sirico’s thoughts on the inherent flaws in Marxist philosophy why we don’t have to redistribute our resources but can concentrate on growing them instead  Themes and characteristics that Father Sirico has noticed in successful business leaders that he has met  Father Sirico’s role at the Acton Institute and how the non-profit helps religious organizations to benefit from free enterprise  The true meaning of the parable of the rich man getting into the Kingdom of Heaven and why we need to look a little closer to find the real meaning of the story      Connect with Father Sirico:  Acton Academy  Father Sirico on LinkedIn  Acton Academy  Father Sirico on LinkedIn  Father Sirico on Twitter  Field Guide for a Hero's Journey by Jeff Sandefer and Robert Sirico  Call of the Entrepreneur by Robert Sirico       Connect with The WOW Factor:  I Like Giving: The Transforming Power of a Generous Life  by Brad Formsma  Words of Wisdom Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram Brad Formsma on Facebook  Brad Formsma on Twitter       

John Solheim is the son of Karsten Solheim, who founded PING, a golf equipment company, in 1967. Karsten, the patriarch of the family, started making putters in 1959, and in 1967 quit his engineering job at General Electric to develop PING. The name PING came from the sound of the golf ball hitting the metal club. John grew up in the garage with his father Karsten, making these infamous putters and as the company flourished John became primarily involved in product development and spearheaded the organization’s relationship with the USGA. In 1995 John became CEO and Chairman of the company. Now, John’s three sons have taken executive responsibility in the company, including John K. Solheim, who you’ll hear from in this episode.   John and John K join me today to discuss what it’s like running one of the largest companies in the golf world and how family dynamics have always played a role in the companies structure. They share some memories of how brilliant of an inventor Karsten was, how he would walk the shop floor and often leave company meetings if he didn’t find them interesting. John and John K also share the meticulous time and care that go into creating some of the world’s best golf clubs and how the best products might be ten years away from seeing the light of day. We discuss the challenges of being born into a family business and how they make decisions when it comes time to pass on the crown.   “Build a product the way it should be built, as well as possible. Too many things are built with a lifecycle now.” - John Solheim  “We’ve constantly been generous with our profits. It’s awesome to be able to give to people.” - John K Solheim  “I want to lead an industry and my dad wanted to lead an industry. If you don’t push in every little place, you’re not going to lead.” - John Solheim   This week on The Wow Factor: John K’s experience following his grandpa Karston around the companies headquarters Karstens ability to develop products and why he was known as a “Maverick” Why Karsten priced his putters above the other putters on the market The families desire to be leaders in the industry PING’s responsibility to the customer How PING treats the players they sponsor like family The challenges of passing on leadership roles within the family The fierce competition for patents in the golf world and dealing with club knockoffs PING’s involvement in the Wounded Warriors Project PING’s infamous “gold putters”, made for PGA tour winners   John Solheim’s Words of Wisdom: Look after your people, they represent you. Make sure they know your ethos and represent you well.   Connect with PING Golf: Facebook Instagram YouTube Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter      

Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the ranch curriculum and stewarding the legacy of over 30 years positively impacting families through their leadership programs. Bruce Johnson’s father, Gene, purchased the 300-acre hunting lodge in Northern California to fulfill a promise he made as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers and subsequently opened JH Outback, which focuses on providing a unique opportunity for families to invest in fun, meaningful time together away from everyday distractions   Bruce joins me again today to discuss how he and his team distilled the JH Ranch programs into the JH Outback experience, why they were so committed to making it happen, then why they decided to take the experience worldwide. He shares what he has learned about leaders over the years, some of the characteristics they have in common in terms of what they struggle with, some of the landmines that can litter their paths, and the things they tend to excel at. Bruce also shares stories of the love and respect that his father Gene inspired in visitors to JH Ranch and how Bruce continues to pay tribute to his father and amplify his legacy. "We get up every morning, and we eat problems for breakfast than just live on miracles the rest of the day.” - Bruce Johnston  “When people catch the vision, and then we give them a blueprint of how they can replicate it in their city, it becomes their ministry that they own. And the impact is just in a community is really transformational.” - Bruce Johnston  “You will never experience significance in life until what you do contributes to the welfare of another - God made us that way, that it is more blessed to give than to receive.” - Bruce Johnston   This week on The Wow Factor: The importance of staying true to your God and to your purpose to grow and achieve your goals How family members can build, strengthen and restore relationships at JH Outback Why it is critical to be generous in your abundance and why Bruce understands his father’s motivation for investing in the JH Ranch rather than hoarding wealth for his family Why it sometimes takes adversity to accomplish true success The importance of taking the initiative in life and acting in the moment to ensure positive relationships with your kids going forwards How Bruce built a relationship with a neighbor and expanded to Scott River Lodge, where couples can enjoy activities that help enrich their marriages The six most important words in a marriage and how Bruce discovered the truth of how to resolve issues in a marriage and grow together   Bruce Johnston’s Words of Wisdom: People spend their entire lives creating their identity, how they want other people to perceive them by trying to impress them, by climbing ladders in pursuit of success. Our lives become motivated by people and pursuits, and possessions so that we feel valued. What we should realize is that our value comes from God. He already loves you, just as you are. There may be plenty of growth opportunities ahead of us, but in the meantime, He still loves you right where you am.   Connect with Bruce Johnston: JH Ranch Website JH Ranch on Facebook JH Ranch on Instagram JH Ranch on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

In 1979, Gene Johnston, father of Bruce Johnson, purchased a 300-acre hunting lodge in Northern California to fulfill a promise he made to the Lord as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers named Second Wind, which has subsequently been recognized as one of the most effective youth leadership programs in America. Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the JH Ranch curriculum and the stewardship of the legacy of over 30 years positively impacting families.   Bruce joins me today to share the chance event that saw Gene Johnston, Bruce’s father, discover JH ranch and why Bruce accepted his invitation to do something meaningful with the property. He describes how they kept moving forward with their mission to turn the ranch into something that would help young people despite an inauspicious start to its first summer in business. Bruce also gives a little of the backstory on how he came up with the ‘4 Cs’ that inform his approach to creating leadership strategies for young people, why we need to be mindful of our children's personalities when planning how to support and guide them.   "I learned at an early age that money comes from hard work.” - Bruce Johnston “Within the sacrifice of giving, God is developing us into the people he wants us to become.” - Bruce Johnston  “God tells me that my value comes from him and what he thinks about me and what he tells me is that he already loves me just like I am, not as I should be. “ - Bruce Johnston   This week on The Wow Factor: Bruce’s family life as the second oldest in the family and how being given ‘nothing’ inspired him to entrepreneurship in the first grade and has continued all his life Why his father told him he would be left a legacy rather than an inheritance so that his life was invested into something other than ourselves Why building a solid foundation is critical to achieving your goals How Bruce conceived of his vision for the Second Wind Leadership program What is Lakeside Chat? And how Bruce helps parents to understand how to effectively coach their children through their teenage years with specific goals in mind How the parent-child workshops came about and why the JH values remain so attractive to families in the twenty-first century The strategy Bruce used to help his son understand the growing up process and why the transition process for the parents from cop to coach is equally important The value statement that Bruce chose for his family and why they make that a pillar of their lives Why it is vital to have a shared goal and a shared challenge to forge lasting bonds His genius idea of the Outback Program and why he was so passionate about this community model of leadership for young people A walkthrough of the programs JH Ranch offers and how they progress as students grow up Why the ranch is adventure-based but content-driven and how that works in the rural setting and activities on the ranch   Connect with Bruce Johnston: JH Ranch Website JH Ranch on Facebook JH Ranch on Instagram JH Ranch on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Ken Eldred is CEO of Living Stones Foundation Charitable Trust, founder and former CEO of Inmac, and a Silicon Valley "Entrepreneur of the Year" who has married his faith with his business acumen. He is the author of God is at Work: Transforming People and Nations Through Business, which was named the top book by the Business as Mission Network, and co-edited On Kingdom Business, winner of a 2004 Christianity Today Book Award. Ken was awarded an Honorary Doctor of Laws degree from Belhaven University, continues to be involved in business ventures worldwide, and acts as an advisor to several Kingdom companies and ministries.     Ken joins me today to discuss the moment he recognized that his faith in the Lord was compatible with a life in business and that he could rely on God's guidance in both His professional and personal life. He shares why it is critical to find your passions, understand what God is calling you to do, and align and integrate your true purpose with the other responsibilities in your life. Ken also explains how a business can have a much higher purpose than profit and why God is just as interested in business as He is in every other facet of our lives.     "When God gets ahold of you, everything gets better.” - Ken Eldred    "God is as interested in business as he is in anything else and that you can be as much a spiritual leader in the business community as you are in any other area." - Ken Eldred    "What does God have for you to do? Because if you don’t know what you’re supposed to be doing, you end up doing the good and missing the great." - Ken Eldred    This week on The Wow Factor:  How Ken's father acted as a mentor in business from when Ken was young and the lessons he learned from his dad  How Ken first came to the church via a Billy Graham crusade  Why Ken feels that the entrepreneurial spirit sparked in him and kindled a lifelong interest in business  The moment God spoke to him about the meaning of life and why Ken listened  How the Lord's gift of perspective affected his decision-making process  Why  a severe bump in the road when he was taking his business public served to show him that the Lord was listening to his prayers  Some of the critical moments when God talked to him about the order of priorities in God’s Kingdom  How Ken set up boundaries to safeguard his life purpose   The three central pillars of Ken’s purpose in life and why he revisits them every year  The Living Stones foundation, they work they do, and why the Eldred family are so committed to supporting causes close to their hearts      Ken Eldred’s Words of Wisdom:  Work at breaking out of your silos and balancing your life. Understand your priorities and purpose and seek to integrate your faith and your role in business, and you will truly be able to serve others to the glory of God.      Connect with Ken Eldred:  Living Stones Foundation Website     Connect with The WOW Factor:  I Like Giving: The Transforming Power of a Generous Life  by Brad Formsma  Words of Wisdom Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter       

Kathrine Lee is a life and business strategist and the founder & co-creator of The Ultimate Source, a faith-based personal development system that teaches the practical application of essential life skills. She is an internationally recognized speaker who has worked with Boeing, Disney & DIRECTV and has appeared on the Oprah Winfrey Show and featured in O Magazine, sharing her inspirational story and lessons learned along the way. Kathrine is also the founder of the Pure Hope Foundation, a non-profit organization committed to strengthening families and supporting those victimized by trafficking.   Kathrine joins me today to explain her philosophy on the action steps that will help you move forward in life and how she guides her students through those steps. She shares the events that led to her featuring on the Oprah Winfrey Show, why she is grateful for the opportunity to expand her influence and reach out to help others through the challenges in their lives, and how being on the show led to a meeting with President Barack Obama. Kathrine also goes into how she manages the setbacks and successes of entrepreneurship and how she deals with the curve balls that life throws her   " I think producing something, whether it's your paycheck or an outcome, that is something that keeps us alive - we work six days and rest on the seventh, and that's a beautiful thing.” - Kathrine Lee   “A setback is a setup for a comeback.” - Kathrine Lee   “When we help someone else, without any return for ourselves, we get this incredible brainwash of positive brain chemistry that gives us what is deemed the helper’s high.” - Kathrine Lee   This week on The Wow Factor: How Kathrine grew up an influencer from a very young age and why she regards her work as such a beautiful purpose Why rest is just as important as work, and why Kathrine finds it gives her rhythm to her life The foundation of Kathrine’s spiritual and relational walk with God Why Kathrine was existing in mediocrity until a shocking event showed her why she needed to make significant changes in her life The importance of finding a mentor that makes you question yourself and how Kathrine found someone who could help her go to the next level in her business The Ultimate Source course and why Kathrine put together all the things she would want people to know, drawing on her experience as a mom, a life coach, a business strategist, about the 12 life areas How learning how to breathe can support your rest and relaxation Why building habits is critical to success Kathrine’s role in The Daniel Plan: 40 Days to a Healthier Life by Dr. Daniel Amen, Rick Warren, and Dr. Mark Hyman Why recent social distancing measures can be damaging to people’s mental health   Kathrine Lee’s Words of Wisdom: Live a life of generosity - living a life of generosity brings back such return. If we hoard our time, talent, and treasure instead of putting generosity, we miss out on the deep joy it brings.   Connect with Kathrine Lee: Kathrine Lee Website The Ultimate Source by Kathrine Lee Kathrine Lee on Facebook Kathrine Lee on Instagram   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Johnnie Moore began his career at Liberty University, where he served as the school’s Senior Vice President for Communications and Chaplain, before moving into the role of Chief of Staff and Vice President of Faith Content for the United Artists Media Group in Hollywood. He has been named one of America’s twenty-five most influential evangelicals and is founder and CEO of The Kairos Company and President of The Congress of Christian Leaders. He is best known for his work at the intersection of faith and foreign policy and is a Commissioner for the United States Commission on International Religious Freedom.   Johnnie joins me to share why he started preaching in country churches at 14 and how that led to a life-changing anonymous donation that culminated in his admission to Liberty University. He details his journey from serving as Chaplain at Liberty to working in Hollywood and his subsequent decision to set up The Kairos Company and the leadership lessons he learned along the way. Johnnie also discusses his book The Next Jihad: Stop the Christian Genocide in Africa, why he was so motivated to release the book as quickly as possible, and the action steps people can take to engage with the issues he discusses.   "Being a good leader is hard work and perseverance and humility and being able to take criticism and not being driven exclusively by the opinions of people .” - Johnnie Moore   “Even with a good grounding, sometimes you’ll make mistakes, the mistake isn’t what’s important; what’s most important is what you learn from it.” - Johnnie Moore   “Trust is the most valuable commodity in the world. It is the hardest to build and the easiest to lose, and when someone trusts you, and you trust them, that is the most valuable thing.” - Johnnie Moore   This week on The Wow Factor: What he discovered about himself in his difficult early life and how God used those challenging seasons to bring him to faith Details of the convocation process that Johnnie developed at Liberty University and what he learned about leadership from visiting speakers The one lesson that he has taken away from the practice of convocation that has served him well over his whole life The setbacks along the way that have pushed him to move forward What happened when he took the leap into founding his own business and why he still devotes a significant chunk of his time to helping persecuted Christians around the world The importance of finding mentors you trust and why it is so critical to look outside your own niche and generation to connect Why it is vital to trust your instincts as a thought leader   Johnnie Moore’s Words of Wisdom: You’ve got to take action; it’s not enough just to care, or have aspirations, or pray. God expects us to act. The ripples of generosity flow outwards indefinitely.   Connect with Johnnie Moore: The Kairos Company Website Johnnie Moore on LinkedIn The Kairos Company on Facebook The Kairos Company on Instagram The Kairos Company on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Paula Marshall has served as the Bama Companies CEO since 1984 and provides strategic leadership and direction to the entire organization. She embodies the Bama vision of ‘People Helping People Be Successful,’ and under her leadership, the company has grown to provide a wide variety of frozen desserts and baked goods to fast food chains and casual and family dining restaurants, including McDonald’s. Paula received her BSc in Business and her Ph.D. in Commercial Science from Oklahoma City University and is the author of four books on business and entrepreneurship.   Paula joins me today to share how her dad started the company with apple pies in the trunk of the car and the two God-inspired events that kicked off Bama’s expansion. She discusses how she came to head the company, why McDonald’s put her under a microscope when her dad named her CEO and the traumatic events that led to her being the only one of her siblings able to step up and take control of Bama. Paula also shares her vision for the Bama Foundation, how it helps and supports members of the Bama family, and it’s role in the wider community.   "If you’re a global product, you have to meet global standards.” - Paula Marshall   "What Bama had was passion, desire and we fixated on the product and the product quality, and we never took that out of our minds." - Paula Marshall   “Leaders have to have humility - when you make yourself humble, and you become a servant to the people that work for you, and you turn it around and learn from them that’s when real things start to happen.” - Paula Marshall   This week on The Wow Factor: Paula’s experiences of growing up in Tulsa and her family’s history as the manufacturer of 98% of all McDonald’s pies Why she shut down Bama’s retail business in 2002 How it felt going up against the good ole boy network, and how McDonald’s subsequently supported her as one of the first woman CEOs of their supply chain Why Bama embeds their mission into their relationships and how that impacts the outlook of everyone in the company Why they are so committed to B Corporation initiatives, and why Paula sees it as a heart and soul movement in the corporate world The story of the exploding pumpkin pies and what Paula learned as a leader from the situation The game-changing quality management system Paula brought in to Bama and what she learned from Demings’ philosophy How impacts a corporation and why we should strive for an egoless corporation and focus on the importance of standing up for what’s right Bama’s partnership with Taylor Hansen and why Food on the Move is working to mobilize good quality food into food deserts in Tulsa and Oklahoma   Paula Marshall’s Words of Wisdom: Find your passion, don’t fight it! Write a personal mission statement and use it to help guide you in your decisions and find your balance in your professional and personal life.   Connect with Paula Marshall: Bama Companies Website Paula Marshall on LinkedIn Bama Companies on Facebook Bama Companies on Instagram Bama Companies on Twitter A Piece of the Pie by Paul Marshall, Sandy Miller, and Brian Miller Sweet as Pie But Tough as Nails by Paula Marshall Creating a personal mission statement resource Eric - Brad says he wants a link in the show notes on how to write s personal mission statement, so I tried to find a credible resource. He may have a particular website in mind, though?   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter    

Ross Luurtsema, owner and president of transportation and logistics company ALTL, Inc., has embraced the journey of life with faith and patience that's God’s plan would be revealed. Ross currently serves on boards for the Grotenhuis Group, Lost Creek Stone, and Walker Charter Academy, and he and his wife of 41 years, Terry, are also active in their community. Now that Ross has taken a step back from the day-to-day operations of the business, he enjoys time away in La Quinta, CA, and keeps active by playing golf, and tennis, and bicycling.   Ross joins me today to share whether it's hard as a founder to move out of your business's day-to-day operations when you loosen your hands on the reins. He discusses how he feels about his three sons joining the business and the measures they have collectively put in place to ensure that ALTL is an officer-driven company, not a family-driven company. We also explore Ross's early life and upbringing, the importance of faith to his family, and the impact on him of having a father who was mostly absent because of his work during childhood.   "Trials with faith always have a safety net." - Ross Luurtsema "Affirmation is the complement of knowing where you're going; insecurity is your own self-worth and doubt when nobody affirms. Faith in its own search is its own affirmation." - Ross Luurtsema "You learn to be built for the task ahead." - Ross Luurtsema   This week on The Wow Factor: How Brad and Ross met and the mystery of that 'I Like Giving' card Why receiving is often harder than giving His fathers business in trucking fresh produce, the business innovations Ross introduced to the company, and the two things they did to ensure success in the early days How things changed when they pivoted and outsourced some of the work Importance of the branding and how they decided on the ALTL name and signature blue color Why seeing a job through to the end is one of Ross's guiding principles The stress of keeping one eye on the margins and the impact on Ross's family of the business Why the support of someone in your life who loves you is so critical, and why Ross is so grateful to his wife, who has been with him through thick and thin Why Ross trusted in God and prayed through the hard times and put his faith in God's plan for him What he learned about diversification and honoring commitments during what seemed an impossible setback for the business   Ross Luurtsema’s Words of Wisdom: We are not in control of the past or the future; they are in God's hands, but we are in control of today. We need to seize the day because our lives are defined by how we live in the present   Connect with Ross Luurtsema: ALTL, Inc. Website Ross Luurtsema on LinkedIn ALTL, Inc. on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

The Patten family business was founded in 1933 when B.C. Patten Sr. purchased W.B. Louer Co., a Chicago construction equipment dealer. Patten Tractor started with just a single service shop and 13 skilled employees and subsequently opened more facilities and started Patten Rental Service. Patten’s fourth generation, Garrett Patten became dealer principal in 2009, following in his father's footsteps, and served as the dealer principal and general manager of construction products at PattenCat until 2018.   Garrett and Crane Patten join me today to share the story of how Crane took over the business, became Dealer Principal, and bought his father out of the company. His son Garrett gives his point of view on experiencing the dealership as a family business, how he learned the ropes of the business from the sludge pit up, and how that impacted his leadership philosophies. Father and son also discuss what it’s like to be on top of your game as a Caterpillar dealership and why understanding politics and trade unions is a huge part of managing the business's needs.   "Culture is everything - from a leadership perspective that's what a leader is there to do.” - Garrett Patten  "When you find a culture that people are excited and engaged and they’re coming up to the leaders with ideas that when you truly know you have a team that wants to win." - Garrett Patten  “You can’t change a company unless you have the engagement from the employees to make that change.” - Garret Patten   This week on The Wow Factor: How Brad and Garrett met at a backyard BBQ and realized that their lives intersected in so many ways Crane’s experience growing up as one of four children, why he went to a Culver Military Academy, and what he learned there The history of PattenCat and from the Great Depression to the 21st century Why Crane left the company to move his family to the West Coast How Garrett’s close working relationships with customers helped move the business forward despite obstacles What it was like leading the company together, and how Crane passed the baton to Garrett and his executive team seamlessly What Crane moved on to after handing over the reins of PattenCat Why it is so critical to foster a sense of community and open channels of communication in a business Why Garrett likens be a leader to being a talent scout   Crane Patten’s Words of Wisdom: Reinvest in your business, in your people, your facilities, your technology. Try to make life better for your employees wherever you can.   Garrett Patten’s Words of Wisdom: As a leader, you can create an environment with positive energy where people are engaged, and the key to doing that is having the courage to make changes.   Connect with Crane and Garrett Patten: Caterpillar Website Garrett Patten on LinkedIn   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Ben Manthei co-owns the Manthei Development Corporation, a road construction, and concrete business, and sits on the Board of Directors of other businesses within The Manthei Group, including a veneer mill in northern Michigan and several resorts in southern California. He serves on the Military Ministry Executive Committee of Campus Crusade for Christ to support them to further their purpose of helping spiritually support the military community and those who minister to them. Ben enjoys applying God’s principles to life’s daily challenges, and the joy he feels in servant-leadership continues to give him a sense of purpose and fulfillment.   Ben joins me today to share the three critical lessons his fathers’ generation taught him and his cousins about working together and the way Ben’s dad explained personality types to him and made him realize that people need to learn to work together to make a project sing. He discusses the importance of having tenacity and understanding how to combine it with hard work to achieve your goals. Ben also describes his most significant setback, how it keeps him humble to this day, and why the experience helped him gain a sense of peace and purpose in his life.   “If you don't learn to give when you're young, and you don't have anything, you won’t give when you’re older and have a lot." - Ben Manthei “Getting your relationship right with God helps you get your relationship right with your family, and your relationship right at work." - Ben Manthei "Teamwork means you contribute your strength and cover your partner’s weaknesses." - Ben Manthei   This week on The Wow Factor: How Ben’s father taught his youngest son the principles of business by giving him a cow What it was like growing up in a large Christian family and why Ben’s father was keen to encourage entrepreneurial spirit in his children How Ben’s business career started when he became a partner in a sawmill aged just 13 years The incident that made Ben’s father and uncle retire and inspired the 13 cousins to take over the business How Ben and his family learned to assess their talents and work together without disagreement and stress Ben’s advice for leaders in resolving conflict, and the power of grace and understanding in trying times Why Ben knew it was time to move onto the second part of his career and the promise that inspired the creation of Redi-Rock Ideas that bombed and what Ben learned from his mistakes   Ben Manthei’s Words of Wisdom: Leaders should work towards building their faith because faith is what gets you through.   Connect with Ben Manthei: Manthei Development Corporation Website The Manthei Group Website The Manthei Group on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Ben Harrison is the Founder, CEO, and lead designer of Jonas Paul Eyewear, a startup committed to helping children feel beautiful in their glasses and preventing childhood blindness in the developing world. Ben’s background is in photography and web development and design, and he has extensive entrepreneurial experience, having co-founded four companies before Jonas Paul Eyewear. Ben continues to participate in numerous humanitarian projects, both domestic and international, and currently serves on the board of Cornerstone Trust with his wife, Laura.   Ben joins me today to describe how his love of art and creative pursuits started and how that fed into his interest in entrepreneurship in a quest to build a comfortable life for his family. He shares why he and his wife were shocked by their son’s medical diagnosis and how the processes of seeking specialist care for their newborn gave them the impetus to start their business. Ben also explores the power of connections and industry knowledge and the pivotal moment that opened the way for Jonas Paul Eyewear to grow and expand.   “Noticing and developing the gifts inside your kids is so good for us leaders to take note of.” - Brad Formsma   “We knew that this new narrative included suffering, but the greatest things get built in the valleys of life. How often do you experience true growth and true change when things are easy?” - Ben Harrison   “You're created for relationships, for God and each other - the Jesus way is to lean in through the storms and through the sunshine times.” - Brad Formsma   This week on The Wow Factor: Ben’s academic background and the essential lesson he learned from his course in graphic design Why Ben and Laura started their initial photography business and held off on having children for seven years Their experience of raising a child with additional needs and what they did to their social circle FDA regulated and getting finding a manufacturer self-funded start-up The communication challenges involved in finding a manufacturing partner and the differences between a product and service-based industry and mastering the supply chain Why Ben is passionate about ripple out the support they give their son and the creation of the Buy Sight Give Sight program The leadership challenges Ben has learned as the company has scaled Jonas Paul Eyewear’s fast growth and how Ben’s role has changed in terms of where he now provides value The current challenges that they have to work through due to the COVID-19 crisis   Ben Harrison’s Words of Wisdom: As a leader, you may not always feel that you are the most qualified, but you should listen when God rouses you to action and be willing to take the first step. Leaders need to do less talking and more loving into people and encouraging them, especially in these tricky times.   Connect with Ben Harrison: Jonas Paul Eyewear Website Ben Harrison on LinkedIn Jonas Paul Eyewear on Facebook Jonas Paul Eyewear on Instagram Jonas Paul Eyewear on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Forsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Phil Nicaud is the founder of Legendary Leadership Consultants, which he started to assist organizational leaders who want to experience success in every area of their lives. After serving his country in the United States Marine Corps, Phil developed and founded many businesses from restaurants to real estate, and served as a Senior Executive in a growing oil and gas company before founding his current business. Phil is also a keynote speaker, who inspires transformation through his talks on intentional living and leadership, and his commitment to serving others.   Phil joins me today to share a little of his experience in the US Marine Corps, what it taught him and how his time as a Marine impacted his leadership style. He discusses the concepts of personal power and positional power and how understanding the difference helps aspiring leaders attain clarity on their direction. Phil also gives us the details on his upcoming book, Our Secret Life, how he was inspired by his clients and their stories, and what readers can learn about honing focus as a leader.   “You have to earn the power, and the right to lead, guide and influence people." - Phil Nicaud “Grit is good, push through is good, but grace is better." - Phil Nicaud "You’ve got to develop a leadership strategy and picture the faces and names of the people you need to lead and how you’re going to win their hearts and earn that right to lead." - Phil Nicaud   This week on The Wow Factor: How being part of a hardworking family living in New Orleans in the 1970s influenced Phil throughout his life What Phil learned from his high school coach and how he inspired him to find a vision for his life Phil’s experience as an entrepreneur and why he was so motivated to succeed after leaving the Marine Corps Phil’s experience in the restaurant business and the reason he threw away an amazing opportunity to expand his business The struggles of finding a work-life balance and how Phil finally found equilibrium Hurricane Katrina and the impact on Phil's business, family, and community Phil's servant mindset and how he uses it in his business How Legendary Leadership Consultants was born and how he grew it to a national business   Phil Nicaud’s Words of Wisdom: The genesis of grit is the desire to push forward, but as a leader, you can’t stay in that state too long without falling victim to anxiety and adrenaline. Leaders need to learn to be more rested and peaceful and work towards finding their calm and stillness in order to serve others.   Connect with Phil Nicaud: Legendary Leadership Consultants Website Phil Nicaud on LinkedIn Legendary Leadership Consultants on Facebook   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Mark Roesler of CMG Worldwide has represented over 2,500 iconic celebrities over the past 36 years, including Elvis Presley, Norman Rockwell, and Marilyn Monroe. Mark’s company has worked tirelessly to help the heirs of celebrities gain control of how their loved one’s names and likenesses are used and to achieve fair compensation for that use. Mark has contributed to several books on licensing and is a sought after expert speaker on the subject; he is also a dedicated philanthropist who supports several charities close to his heart, including the Mark and Stacey Roesler Foundation, the Jackie Robinson Foundation, and the Center of Hope.   Mark joins me today to discuss his first clients, the heirs of Elvis Presley, and how he helped the family properly license Elvis’ image and name, then how a personal connection led to CMG Worldwide’s association with the family of James Dean. He recounts details of his involvement in the OJ Simpson civil case and how his expert testimony impacted the amount of damages awarded in the civil court. Mark also shares why he is committed to continually striving to improve and do a better and better job for his clients and the charitable foundation he started with his wife.   “When you see what an impact people have made, and you’re humbled to represent them, you recognize that it’s important not only to perpetuate their message but to play an import role in being someone yourself - we try to give back and make the world a better place.” - Mark Roesler   This week on The Wow Factor: How being meticulous and analytical helped Mark in the very first business he started Why he chose to take on an MBA and a Law degree Why he moved on from the successful business, he started in college with his cousin How Mark became interested in intellectual property work The challenges of intellectual property licensing in the pre-internet area How families decide how the legacy is managed and what Mark does if there are disputes What intellectual property rights are and why they are sometimes more valuable than tangible assets Mark’s feelings when he meets clients after a tragedy and how he helps the family move forward How Mark reaches out to individuals, he is interested in working with How CMG Worldwide balances appropriate usage with financial gain when managing intellectual property   Mark Roesler’s Words of Wisdom: It is essential to stay focused on what you do. Push on in constant pursuit of perfection and strive to get better at what you do every single day.   Connect with Mark Roesler: Mark Roesler Website Worldwide XR CMG Worldwide Mark Roesler on LinkedIn Mark Roesler on Instagram Mark Roesler on Twitter   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter        

Doug DeVos co-chairs the Board of Directors of Amway, having previously served as president of one of the world’s leading direct selling companies for more than 16 years. He has served as an industry specialist in various roles, including Chairman of the World Federation of Direct Selling Associations and Chairman of the U.S. Direct Selling Association, and in 2009 was recognized for his outstanding service with the Direct Selling Education Foundation’s Circle of Honor award. Doug and his wife established their charitable foundation Doug and Maria DeVos Foundation, in 1992 and remain active supporters of causes that center around families and education.   Doug joins me today to explore the importance of modeling positive practices for leadership and shares what he learned from his family that helped him put habits learned in childhood and adolescence into practice in the professional arena. He considers some of Amway’s setbacks and successes and why it's essential to reflect on the setbacks as well as celebrate the achievements. Doug also discusses what he and Steve Van Andel did differently as Co-CEOs to their fathers and Amway founders Rich DeVos and Jay Van Andel and how they found a path to productive collaboration through understanding one another.   “Work is not a burden or a chore; it’s an opportunity to be productive.” - Doug DeVos “Find your path forward and take the next step.” - Doug DeVos  “A leader doesn’t stop learning, or challenging their people to keep learning” - Brad Formsma   This week on The Wow Factor: Doug’s rural upbringing and fantastic relationship with a father who balanced his home and work-life Why volunteering as a great way to engage with and give back to a community Doug’s valuable experience of working in different parts of the Amway in the US and Overseas The importance of finding the right words to inspire your team to move forward The story of how Amway got caught in some political crossfire which stalled them for several months abroad Why Doug sees persistence as a critical leadership trait The ways in which sailing and leadership principles overlap and why trust is at the center of both of them The collaborative nature of Doug’s work at the National Constitution Centre   Doug DeVos’ Words of Wisdom: Understanding your purpose is the key to getting started down your path. As a leader, you are the one who needs to make critical decisions and take the initial step to achieving your goals.   Connect with Doug DeVos: Amway Website Doug and Maria DeVos Foundation Website Doug DeVos on LinkedIn Amway on Facebook Amway on Instagram Amway on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Bob Westfall founded Westfall Gold in 2002 to help his clients fund transformational impact around the world, and to date, the team has guided universities, nonprofits, and faith-based organizations to raise over $1 billion. He is the author of two motivational books, The Fulfillment Principle and The Courage Factor, an accredited Association of Fundraising Professionals Master Trainer, and an expert in the field of major donor fundraising. Bob also serves as a Director of The Giving Institute, where he shares his experience in donor development, and in his spare time, Bob spends time with his wife and family or occasionally on the tennis court or the golf course.   Bob joins me today to share his journey from part-time night manager at Taco Bell to the youngest General Manager in the franchise and from there to his role as a major donor specialist committed to using his talents to benefit others. He discusses the events that ‘flipped the picture’ and turned donor development into an abiding passion and calling. Bob also explores the philosophy of sharing our skills and knowledge as widely as possible for the good of the wider society and why he feels that a well-stewarded talent is critical in serving your community   “Humility trumps all - the leaders who are the most humble are the most effective” - Bob Westfall   This week on The Wow Factor: How Bob’s traumatic early teens turned him into an entrepreneur early on in life Why Bob moved into the world of sales, then formed his own traveling photography business company How Bob found Walk Thru the Bible and why he was so passionate about working for them Why Bob was reluctant to go into marketing initially, and what changed his mind How prayer helps Bob when it comes to making significant life decisions Walk Thru the Bible’s mission in Russia after the fall of the Soviet Union and why it became so important to raise funds to further their process The innovative way that Bob raised funds and why people initially resisted When and why Bob left a dream job to start the Westfall Group and how he knew that he had made the right decision Moments when Bob’s faith was stretched and why he often feels the presence of the Lord in testing times The unique core value of the givers in this world that Bob sees in his work   Bob Westfall’s Words of Wisdom: Good solid communication is the cornerstone of a relationship. A leader should be someone who is authentic and genuine and seeks to understand others as they move forward with their message.   Connect with Bob Westfall: The Courage Factor: Taking Bold Steps that Lead to Joy by Bob Westfall Westfall Gold Website Bob Westfall on LinkedIn Westfall Gold on Facebook Westfall Gold on Twitter   Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Forsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Cheryl Bachelder is a passionate restaurant industry executive and former CEO of Popeyes® Louisiana Kitchen, where she established a ‘Road Map for Results’ framework which led to a phenomenal improvement in their restaurant and share performance. In 2014, She was certified as an NACD Board Leadership Fellow and has served on several boards of directors, including for Popeyes® Louisiana Kitchen, Pier 1 Imports and the International Franchise Association. Cheryl has won many accolades over the course of her career and has been profiled in the Wall Street Journal and the New York Times in addition to being recognized as “Leader of the Year” by the Women’s Foodservice Forum, and receiving the Silver Plate Award from the International Foodservice Manufacturers Association.   Cheryl joins me today to discuss her approach to leadership and why she favors the servant leadership model to bring out the best in both people and organizations. She shares the experiences that fostered her sense of independence and ingenuity and the lessons she learned from her father about acting with integrity as a business leader. Cheryl also elaborates on the ‘Lead from the Heart’ program she instigated and how that values-based leadership approach helped educate leaders at Popeyes® Louisiana Kitchen on the importance of holistic leadership.   “The best mentor is a journal book - you will have many opportunities to witness good leadership and bad leadership so take notes, remember what you heard, and learn, because you are forging your leadership approach.” - Cheryl Bachelder   This week on The Wow Factor: Cheryl’s college experience and why it brought her closer to her wider family Why she pivoted in her career choices and how that changed her life Why her Dad became her most important mentor The two halves to her career and why she made a switch after having her children The concepts of value-based leadership and what that looked like at Domino’s Pizza Why she retired, then came back out of retirement again to be the CEO of Popeyes® Louisiana Kitchen The importance of leaders understanding how to inspire and serve their team Why Cheryl was inspired to write her book and why she organized it into three distinct categories How Cheryl came to serve on the board of Chick-fil-A and her continued love of mentoring future leaders   Cheryl Bachelder’s Words of Wisdom: Leaders need to anticipate how the people impacted by a decision will feel and filter ideas through the lens of understanding how to set someone up to achieve success.   Connect with Cheryl Bachelder: Dare to Serve: How to Drive Superior Results by Serving Others by Cheryl Bachelder Cheryl Bachelder Website Cheryl Bachelder on Facebook Cheryl Bachelder on Instagram Cheryl Bachelder on Twitter   Connect with The WOW Factor: Words of Wisdom Website I Like Giving: The Transforming Power of a Generous Life by Brad Forsma LinkedIn Instagram Facebook Twitter        

Bob Woodson is Founder and President of the Woodson Center and 1776 Unites. He is an influential leader on issues of poverty alleviation and empowering disadvantaged communities to become agents of their own uplift. Woodson is a frequent advisor to local, state and federal government officials as well as business and philanthropic organizations. His social activism dates back to the 1960s, when as a young civil rights activist he developed and coordinated national and local community revitalization programs. During the 1970’s he directed the National Urban League’s Administration of Justice division. Later he served as a Resident Fellow at the American Enterprise Institute. Currently he is the Founder and President of The Woodson Center where he’s on a mission to help residents of low-income neighborhoods address the problems of their communities.    Bob joins me today to discuss his approach to dealing with race relations in America and what he believes is a huge problem; the disconnection between work and income, in underserved communities.   “People are inspired to change and improve and cooperate when you can show them examples of victories that are possible, not always reminding them of injuries to be avoided.” - Bob Woodson   This week on The Wow Factor: How Bob’s upbringing inspired him to work in Civil Rights The breakdown of the traditional American Family Why you can’t define Black America by slavery The importance of looking for the solution to every problem Why you can’t judge people by their past When you give freely, don’t give with the expectation that you will be thanked Why you must stay faithful to what you do and not be so attached to the outcome of what you’re doing Why America is a country of redemption   Connect with Bob Woodson: The Woodson Center Bob Woodson’s Twitter 1776 Unites Bob Woodson’s Books   Connect with The WOW Factor: Words of Wisdom Website I Like Giving: The Transforming Power of a Generous Life by Brad Forsma LinkedIn Instagram Facebook Twitter  

Rodney Cox founded Ministry Insights International in 2001 to bring personality assessment tools and transformational relationship principles to more than 400,000 church leaders, teams, and married couples worldwide. He is the author of Leading From Your Strengths, Love and Money, Different By Design, which aim to support you in identifying and using your unique skills. He also serves in a Principal capacity at Alliance Ministries in Birmingham, Alabama, where they equip, encourage, and engage believers, connecting their passions and abilities to God’s call on their lives to transform the world.   Learn today how Rodney began to see God’s design for differences, then start to understand how unconscious human behavior can positively or negatively impact critical human relationships. He discusses the idea of conflict and why what we do in the midst of conflict is so vital and his philosophy that it is in the place of mutual submission that you’ll find the safest place of rest and the greatest peace when you lean in instead of walling each other off and judging one another. Rodney also shares the three central principles of leading from your strengths and how they can work to empower leaders to discover their God-given strengths. SEE BELOW FOR A SPECIAL DISCOUNT CODE FOR ANY PRODUCTS ON MINISTRY INSIGHTS WEBSITE! “You can have all the leadership acumen in the world, but if you don't have relationships, you don't have anything.” - Rodney Cox   This week on The Wow Factor: Why Rodney chose not to go to college but get married instead and why that decision led to long term success How he got started in business and the journey that saw him go from diesel mechanic to Snap On Tools Top 100 Franchisee Why the death of his brother was Rodney’s personal Road to Damascus Why Rodney started personality profiling after advice from his Sunday School teacher The three groups of people Rodney helps with his business Ministry Insights International What Rodney does when he encounters relationships in which it proves challenging to find harmony The importance of humility in leadership How he works with Pastors and church leaders to build close-knit teams The key ingredients to a healthy relational transformation Why he thinks it's so important to focus on your strengths and work with others to supplement and support your personal strengths   Rodney Cox’s Words of Wisdom: We’re all leaders, but we should make sure not to esteem ourselves higher than we should. Remember that although you bring something unique to the table, you need others to bring their strengths too.   Connect with Rodney Cox: Leading from Your Strengths: Building Close-Knit Ministry Teams by Rodney Cox Different by Design Marriage Curriculum Ministry Insights International Website Rodney Cox on LinkedIn Ministry Insights International on Facebook Ministry Insights International on Twitter Get 10% off your entire purchase on Ministry Insights website- no exclusions- with the code “thewowfactor” Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website LinkedIn Instagram Facebook Twitter          

Diana Nightingale, widow of Earl Nightingale, continues to spread the personal development message from Earl's recording The Strangest Secret as she feels it is as vital today as it has ever been. She is the author of Holiday on Earth: Your Journey into Meaning, a speaker, and a retreat and seminar leader, who works internationally to help others understand that ‘you are what you think about.’ Diana loves to share how people can discover and identify their unpolished acres of diamonds and turn them into opportunities by listening to and reading Earl’s teachings.   Diana joins me today to share how she met and married her husband and why she took some convincing to even have dinner with him at first. She discusses her career in realty and how a colleague initially introduced her to Earl Nightingale's work on personal development before she had ever met him. Diana also shares why she took the opportunity to work on a project very close to her heart during the COVID-19 pandemic quarantine, which will enable her to bring Earl's work on personal development to a wide range of people via the Internet.   “It doesn't matter what you achieve in this world if you’re not a good person.” - Diana Nightingale   This week on The Wow Factor: Diana's early life and why she feels blessed to have been a teenager in the 1950s How The Strangest Secret began its life then skyrocketed in popularity Why she wrote her books to continue and extend Earl's personal development themes Earl's personal story and career path, including being bombed on the USS Arizona, and why he was overjoyed to inspire so many people with his recording Why Brad shared Earl’s wisdom with his family and what they got from his words How we can all pursue the life we want Why information on personal development used to be reserved for male professionals How she found some of Earl's unpublished notebooks and what she plans to do with them   Diana Nightingale’s Words of Wisdom: Stay with it; don't ever compromise your integrity. You must be tenacious to achieve your goals, and if you’re traveling alongside someone else on that journey, ensure that your goals and dreams align.   Connect with Diana Nightingale: Holiday on Earth by Diana Nightingale Strangest Secret by Earl Nightingale Diana Nightingale Website Earl Nightingale Website Diana Nightingale on Twitter   Connect with The WOW Factor: Words of Wisdom Website I Like Giving: The Transforming Power of a Generous Life by Brad Forsma LinkedIn Instagram Facebook Twitter            

Third-generation jewelry store owner Tom Fox grew up in Grand Rapids, Michigan, during the Great Depression and owned and successful jewelry chain Fox Jewelry Company until he retired in 1990. Always a keen supporter of local charities, upon selling his business, Fox took his philanthropy to a new level when he and his wife established the Tom and Mickie Fox Family Fund, the first donor-advised fund at the Grand Rapids Community Foundation. The Fox’s donations have enabled Grand Rapids hospitals to update their equipment with the use of robotic technology significantly, and they have also given significant gifts to several Grand Rapids institutions that benefit the entire community.   Today Tom joins me to discuss what he learned from his father as a business leader and teacher and why working in the family jewelry store from the ground up helped him understand some key principles of leadership. He shares the importance of gaining your customer’s trust and why should put the work into building a relationship with your clients, and why he felt that the personal touch went a long way when dealing with the rare customer issues and problems the stores faced. Tom also discusses the vital work of the Grand Rapids Community Foundation and how the Fox family became involved in philanthropic giving.   “Make sure you know what the value of advertising is and what medium you should be using to promote your business, if you’re not there, right on top of it, you’re not going to be successful.” - Tom Fox   This week on The Wow Factor: Tom’s early education and first experience of working in his father’s jewelry store The store’s new business model of 1949 and the problems with being a credit business How Tom learned to take over the business when his father was ill Why Tom started doing live tv broadcasts himself The times' Tom learned from challenges that came his way as a business leader Why Tom felt was so important to look after his employees and why he saw the company as a family Why it’s so critical to have the goods to back up the advertising What happened when the business was sold, and the new owner changed the name of the Fox Jewelry stores The value of having a good sense of humor and how Tom used it in business The difficulties of retail hours and how Tom balanced that with a successful family life Why Tom was happy to be proved wrong on a marketing front and why it helps to be willing to try anything What is keeping Tom busy these days   Tom Fox’s Words of Wisdom: The customer is right, even when they’re wrong. Treat them right, treat them respectfully, and be positive and optimistic in your interactions.   Connect with Tom Fox: Grand Rapids Community Foundation Website Grand Rapids Community Foundation on Facebook Grand Rapids Community Foundation on Instagram Grand Rapids Community Foundation on Twitter   Connect with The WOW Factor: Words of Wisdom Website I Like Giving: The Transforming Power of a Generous Life by Brad Forsma LinkedIn Instagram Facebook Twitter          

Dick Foth is an author and public speaker who has spent 25 years working with his wife Ruth to encourage and support business leaders to be the best they can be in their personal lives too. Dick loves to teach people how to build relationships in their public and private lives and why it is so critical to building those effective relationships. He holds a master’s degree from Wheaton College Graduate School and a doctorate from Gordon Conwell Theological Seminary. He is on the education teams of four congregations, including the National Community Church in Washington, D. C.   Dick joins me today to highlight the importance of authenticity in a great leader; he explains why leaders shouldn’t concentrate on their career at the expense of their personal life and why having good friends is integral to your wellbeing. We discuss his experience in Washington D.C and why it can be hard for professionals at the top of their game in any arena to trust new people and why his gift for making authentic personal connections helped him help them. Dick also shares his wisdom on why you shouldn’t be afraid to show your vulnerability and share your lows as well as your successes and why ‘leading with a limp’ can build deep friendships.   “A leader is somebody who is secure and is both authentic and vulnerable. They're true to themselves and can see the best course to take, but they also realize their own limitations.” - Dick Foth   This week on The Wow Factor: How childhood health challenges led to inspiring moments for Dick The wisdom that a graduate school teacher passed on that has followed him through his whole life Dick’s experience as a college president and why he left that role to take on a new challenge Why Dick is passionate about being a trustworthy friend to people in places of leadership Dick’s experience of being close to the Pentagon on 9/11 Why walking alongside the country’s leaders taught Dick how to spot a leader with a good heart How leaders can build a network of true friends and why it is so important to have a rich personal life Dick’s approach to his interview with George W. Bush and why he was surprised by their talk   Dick Foth’s Words of Wisdom: It isn’t that you have a story; you are a story. It is only by telling someone who you really are and sharing the challenges in your life and not just the highlights that you will truly connect and find real friends.   Connect with Dick Foth: Dick Foth Website Dick Foth on Facebook Dick Foth on Instagram Known: Finding Deep Friendships in a Shallow World by Dick and Ruth Foth A Trip Around the Sun: Turning Your Everyday Life into the Adventure of a Lifetime by Mark Batterson and Richard Foth   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter        

Nona Jones is a pastor, author, international speaker, and head of Faith-Based Partnerships at Facebook, where she facilitates the company’s work with faith-based organizations and helps expand the reach of religious organizations through online impact. She is a graduate of the University of Florida where she gained both her Bachelor in Communications and Master of Business Administration degrees and was named by ESSENCE Magazine as an ‘Under 40 Woman to Watch’ and by Florida Trend Magazine as one of Florida’s ‘30-Something All-Stars.’ Nona and her husband, Pastor Timothy Jones, Sr., live in Gainesville, Florida, where they lead Open Door Ministries.   Nona joins me today to discuss her meteoric rise up the career ladder to C-Suite level and why she quit her job when she was at the top of her game. She shares her upbringing and why she was considered a ‘problem’ child at school until she was mentored by a group of supportive and compassionate educators. Nona also dives into what her role as Head of Faith Partnerships entails and her passion for facilitating and promoting social ministry online to make building a religious community universally accessible to worshippers nationally and internationally.   “As leaders, we have to build curiosity, and we have to build a willingness to do the work and educate ourselves.” - Nona Jones   This week on The Wow Factor: Why Nona believes in the power of education and how that has touched her own life Her experience of studying at the University of Florida and why she made a pivot in her career plans Nona’s commitment to supporting young people who have suffered trauma How Nona got hired into her first executive role and the leadership lessons that she learned The value in reading and how it can nurture curiosity Nona’s role at Pace Centre for Girls why she left its board of trustees Why she is so passionate about advocating for girls and young women How she connected with Facebook and why she took her current role Why she trusts God to guide her along her path   Nona Jones’ Words of Wisdom: In this time of unrest and angst, leaders should realize that they have been placed in a position of privilege to work to support and improve their community for the better. Tension and frustration should drive you to lead to a higher plane of thinking.   Connect with Nona Jones: Nona Jones Website Nona Jones on Facebook Nona Jones on Instagram Nona Jones on Twitter Nona Jones on LinkedIn   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter        

Wendell Christoff is the co-founder of Litehouse Inc, the number one refrigerated salad dressing brand in the combined US and Canada. He grew up outside Grand Rapids, Michigan, and was involved from the outset in his family’s salad dressing business, where he worked after school to bottle and deliver their product to local stores. After getting a degree in Food Marketing and Business from Western Michigan University, Wendell joined the U.S. Air Force as a pilot during the Vietnam War before rejoining the family business.   Wendell joins me today to discuss why he decided to change his college major from Pre-Med to Food Marketing and the professor who had a significant impact on his path in life. He shares his experience of expanding his father’s small salad dressing business and why he was motivated to grow the business from its humble beginnings and subsequently seek to partner with another company with similar values. Wendell also talks a little about the importance of diversifying in business and what the company learned from seizing unexpected opportunities.   “Anything that you do that’s worth doing takes a lot of work and a lot of elbow grease” - Wendell Christoff   This week on The Wow Factor: Wendell’s experience of balancing growing a business and bringing up his family Why it was essential to Wendell to keep growing the business How he met his wife Helen and her part in supporting the business The expansion of the product range and why they chose to market to the fancy foods industry The restaurant chain that gave them their big break Wendell’s experience in the U.S. Air Force and his love of flying Why Wendell was open to a partnership and how he knew that the merger was the right way forward How Litehouse moved from 2 to 2000 products and why products got buried along the way Changes in the refrigerated salad dressing industry since the 1970s   Wendell Christoff’s Words of Wisdom: Lead with integrity: The keystone to integrity is trust, and it is vital to build trust into your organization by communicating with people honestly, and to remember as a leader that right is right even if no one is doing it and wrong is wrong even if everyone is doing it.   Connect with Wendell Christoff: Litehouse Foods Website Litehouse Foods on Facebook Litehouse Foods on Instagram Litehouse Foods on Twitter Litehouse Foods on YouTube   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter        

Sam Covelli is the President and CEO of Covelli Enterprises, a franchisee that employs more than 30,000 people at Panera Bread, O’Charley, and Dairy Queen restaurants across North America. Sam Covelli grew up in Warren, Ohio where his family owned the McDonalds restaurant and remembers rushing through his school day to get to his part-time job back at the restaurant, and says he loved his Dad’s company so much that people used to say he had ‘ketchup running through his veins.’ After graduating from business school at the University of Miami, Sam returned home to take his place alongside his late father, Albert, in the business and has devoted himself to building Covelli Enterprises alongside his family, ever since.     Sam joins me today to share why he adores the restaurant business so much and why and how his company gradually sold the McDonalds restaurants they owned to buy Panera Bread franchises and build them into the successful casual dining restaurants they are today. He shares his views on the fundamental principles of leadership and why he loves to visit his restaurants unannounced to enjoy the great experience his associates provide. Sam also shares his philosophy on giving back to the community financially and emotionally,  and his enthusiasm for the Ohio State Buckeyes.    “When you have people who are doing a terrific job, you have to tell them.” - Sam Covelli    This week on The Wow Factor: How his Dad’s Mcdonald's franchise impacted him as a child Why he loves the whole restaurant experience from dining in other people’s to working in his own How he made Youngest Franchisee of the Year at McDonald's and the effect on his associates Why he moved from McDonald’s to Panera Bread over 22yrs ago Sam’s attitude to taking risks in business What Sam sees as leadership core tenants The importance of recognizing and rewarding exceptional performers in your business Why he sees his restaurants as one big family Herb Kelleher Sam’s recipe for long term business success What he’s excited for in the Panera’s future The leadership lessons he learned from as a young man   Sam Covelli’s Words of Wisdom:  Never take shortcuts - work hard, do it right, and keep one eye on the details if you want to be successful long-term.     Connect with Sam Covelli: Covelli Enterprises Website Facebook Instagram Twitter YouTube   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter    

General Krulak is a former commandant of the U.S. Marines Corps and a deputy director of the White House Military Office, and he has served by presidential appointment as chairman of the U.S. Naval Academy Board of Visitors, overseeing the board responsible for the policies of the U.S. Naval Academy. Following his retirement from military service, General Krulak was made chairman and CEO of MBNA Europe Bank in England, where he oversaw the financial turnaround for the credit card provider. He subsequently joined MBNA America Bank as vice chairman and chief administrative officer, where he was responsible for corporate and personnel development and education. General Krulak served as president of Birmingham-Southern College and continues to be passionate about supporting the development of young people.   General Krulak joins me today to share the experience he gained while working with Presidents Regan and Bush as part of the White House Military Office staff and how his role was pivotal in providing military support. He discusses his move into leading private companies and why it was important to him to be authentic and honest to get the best out of his staff and himself in this new industry. General Krulak also shares the motivation behind his charitable work with the US Israel Education Association and the future objectives of the program.   “Where principle is involved, be deaf to expediency.” - General Krulak   This week on The Wow Factor: The advantages of growing up a military junior Why he decided to join the Marine Corps His journey through training school to become an Infantry Officer and subsequently go to Vietnam The emotional impact of being in the Marine Corps on his wife and family How he progressed through the ranks in his career The difference between the public and classified areas of his work at the White House The personal importance of embracing Christianity to General Krulak His pride in being selected as the Marine Corps Commandant The Importance of prayer in significant moments The Influence of his father and other mentors such as President Regan Why he is passionate about moving forward and helping young people How he continued to grow as a leader Why he doesn't dwell on regrets   General Krulak’s Words of Wisdom: If you want to be successful in life, be a man or a woman of character, have moral courage, do the right thing, have integrity.   Connect with General Krulak: Hope for the Warriors website US Israel Education Association website Human Rights First website   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter              

David Green, the Founder and CEO of Hobby Lobby join us on the podcast today. Hobby Lobby is the worlds largest privately owned Arts and Crafts store. Hobby Lobby is primarily an arts-and-crafts store but also includes hobbies, picture framing, jewelry making, fabrics, floral and wedding supplies, cards and party ware, baskets, wearable art, home accents and holiday merchandise. From starting his company with just $600 in the 1970s, Green has been able to work tirelessly and flourish under God’s guidance to grow his company to the retail giant it is today.   In this episode, you’ll hear David explain how he built his business squarely on biblical principles, how you can find your life’s mission, and how he runs his business.   This week on The Wow Factor: David’s childhood and first experience with money How David found his life’s mission during high school David’s career advice to fellow entrepreneurs The importance of inviting God’s guidance and looking for your path How David faced a bank foreclosure and found the strength to continue The perks of being a Private company vs a Public company Why David writes everything down, and isn’t fond of smartphones and computers The importance of giving back   Key Takeaway: When you follow God’s word, you are laying the foundation for gratitude, prosperity, and grace, to which your business can flourish in.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   David Green Website: https://www.hobbylobby.com/ Facebook: https://www.facebook.com/HobbyLobby Pinterest: https://www.pinterest.com/HobbyLobby/ Twitter: https://twitter.com/hobbylobby YouTube: https://www.youtube.com/user/hobbylobby Instagram: https://instagram.com/HobbyLobby  

On today’s episode of the Wow Factor we are joined by Darrell W. Bevelhymer. He’s one of the founding Board Partners of Coltala Holdings. As a private investor and businessman, he is considered a Founder of Tenaska, Inc., one of the top 25 largest privately held companies in the United States and one of the largest private, independent energy companies in the United States.   In this episode, you’ll hear Darrell talk about his experience moving to the UK for work, taking a leap of faith with a start-up, the power of presence, and communicating your goals for shared success.    “There are some things about leadership that I’m not totally convinced can be taught” - Darrell W. Bevelhymer   This week on The Wow Factor: Darrell’s early years on a Dairy Farm Why Darrell decided to study engineering How Margret Thatcher’s privatization in the UK opened new opportunities for Darrell How to negotiate and navigate multiple job offers The importance of following your gut into the unexpected and the unknown The importance of preparation How others will perceive things you say differently Why the difference between Good and Great. comes down to Presence How Darrell deals with stress   Key Takeaway: Success is achieved by creating value out of thin air. This is created by preparation, presence, and controlling your stress responsibly.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Darrell W. Bevelhymer Website: http://coltala.com/ https://www.tenaska.com/  

Captain Tammie Jo Shults, author of Nerves of Steel, is a Southwest Airlines captain and former naval aviator who received nationwide acclaim when she and her crew successfully landed a passenger-filled Boeing 737 that suffered catastrophic engine failure mid-flight. Tammi Jo’s previous career in the US Navy as one of the first female F/A-18 Hornet pilots gave her plenty of experience in aviation and leadership, which she took to Southwest Airlines when she left the Navy in 1994.   Tammie Jo joins me today to discuss how she came to be interested in pursuing a career as a pilot but why it was such a challenge to be taken seriously as a woman and have her application considered by the US Navy. She shares details of her daily routine on the days that she is scheduled to fly and why she always carves out some quiet time at the start of her day to read and share passages from the scriptures with her family. Tammie Jo also discusses the events of April 17, 2018, when the plane she was flying suffered severe damage and how her training allowed her to manage the events and be emotionally present for the passengers and crew in the immediate aftermath.   “Hope changes people: when you have a plan and a destination you need to communicate it” - Tammie Jo Shults   This week on The Wow Factor: The trajectory changing decision Tammie Jo’s parents made to help her thrive at school The advice from her mother that helped her fit in at Bootcamp What it's like to land an airplane on an aircraft carrier and how her decision loop works Why she left the Navy and joined Southwest Airlines The power of the generosity ripple The importance of open lines of communication Why calm was a gift in the cockpit of Flight 1380 What a sense of community does during a stressful incident and the parallels with the parable of the Good Samaritan Why Tammie Jo felt moved to connect with passengers after the plane landed   Tammie Jo Shults’ Words of Wisdom: The good habits, hope, and heroes that influence us every day become instincts, and it is essential to understand as a leader that how you behave in turn, influences and affects other people.   Connect with Tammie Jo Shults: Captain Shults' Website Facebook Captain Shults Instagram Captain Shults Twitter Captain Shults   Connect with The WOW Factor: Website LinkedIn Instagram Facebook Twitter          

On today’s episode of the Wow Factor, we are joined by Kirk Cousins, the football quarterback for the Minnesota Vikings. Growing up surrounded by a football loving (and playing) family, Kirk’s passion to play was ignited by his grandfather’s love for the game. He played college football at Michigan State from 2009 to 2011 and was drafted by the Washington Redskins in the fourth round of the 2012 NFL Draft, eventually signing as a free agent with the Vikings in 2018.   In this episode, you’ll hear about Kirk’s love for football that started at a young age and how he has been guided by God and the influential leaders in his life and throughout career.   Highlights: Kirk Cousins’­­ upbringing The memorable ‘Hail Mary’ Interpreting life through scripture The influential leadership and guidance by Jesus and Kirk’s Coaches & Family “In the abundance of counselors there is wisdom” Working with the International Justice Mission (IJM) (link below) An overview of Kirk’s physical fitness & what he does to maintain and prepare during the off-season What it’s like to get “sacked” and being in a “huddle”   Key Takeaway: Whatever happens, God has a plan and purpose for you.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Kirk Cousins Website: https://kirkcousins.org Facebook: https://www.facebook.com/KirkCousins8 Instagram: https://www.instagram.com/kirkcousins Twitter: https://twitter.com/KirkCousins8   International Justice Mission (IJM) https://www.ijm.org/

Bob Sutherland, founder of Cherry Republic, started his business in 1989 selling t-shirts out of the trunk of his car. After a few years, the company expanded into selling other cherry products and now sells over 200 products produced with the fruit, from cherry salsa to cherry wine. Cherry Republic has a flagship campus in the town of Glen Arbor on the lakeside in northern Michigan and three more stores around the state that employ 80 local people. In his free time, Bob loves to run and bike the trails he first found as a boy growing up in the region, with his wife and two sons.   Bob joins me today to share his experience of growing up as one of six children on the shores of Lake Michigan, and how his mother and father, both educators, encouraged their children to do their best and have fun doing it. He discusses his love of northern Michigan and why he is passionate about supporting local farmers, helping to preserve the local lakeshores, and why Cherry Republic gives 1% of all sales to charity. Bob also shares how he came up with the Cherry Republic mission and vision key words and why they remain an essential part of his team’s core values, which they strive to live every day.   “Nothing is more important than giving yourself the mental space to think hard” - Bob Sutherland   This week on The Wow Factor: How he started his career as an entrepreneur with small summer businesses The importance of understanding the abundance mindset Why and how Bob started Cherry Republic How he encourages personal growth at Cherry Republic How he promotes positive energy and the value of generosity as part of the Cherry Republic culture The value of different personality types to enhance your team How he finds innovative ways to overcome problems The importance of gaining education and experience before you plant your stake in the ground   Bob Sutherland’s Words of Wisdom: Hard thinking is the key to achieving your goals, take time to plan and dream. Give yourself the space to visualize a successful outcome.   Connect with Bob Sutherland: Cherry Republic Website Cherry Republic on Facebook Cherry Republic on Instagram Cherry Republic on Twitter Cherry Republic on YouTube   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Formsma LinkedIn Instagram Facebook Twitter        

On today’s episode of The Wow Factor, we are joined by Creative Entrepreneur, Mentor and Author, Noah Ellis. After the split of his parents, a very self-aware nine-year-old, Noah, makes a decision to give his life to Christ. This gift sparks the inspiration of entrepreneurship in his growing artistic abilities. We hear the story of how Noah operates and grows his brand prior to the up rise of todays advanced Social Media and Mobile/Web Technology. Noah has done work for brands like Disney and Costco and has worked with top performing artists such as Pink and ZZ Top. While Noah’s creativity and artistic abilities have driven him and his companies to the top, it’s his relentless mission to spread the Gospel that’s been his true success, not the dollars that he’s earned.   In this episode Brad and Noah discuss why you need to always be hungry to learn new skills and take advantage of new technology in your business. Why being driven by passion is the only way to push forward when times get tough, how collaboration can move the needle further than you can alone and why all your business success is trivial when your real purpose is to live for the Lord.    Highlights: When you feel “The Pucker Factor” you're on the right track in your business  Stages of life & business - Infancy to Mastery Turning Confederate Dollars in to Kingdom Stock Salvation to Sacrifice to Rewards How you can study with Noah through his Master’s Program How to recognize your unique gifts Noahs mission to help Orphans diagnosed with AIDS, overseas The importance of living a lifestyle of stewardship Why you need to focus 100% on your business and go all in   Key Take Away: Use the gift given to you by God to help the world around you.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Noah Elias Website: http://noahelias.net/ Facebook: https://www.facebook.com/noah.elias.395 Instagram: https://www.instagram.com/noah.j.elias/ Twitter: https://twitter.com/noahfineart   Noah’s Online Shop & Disney Shop https://noahfineart.com/ https://www.shopdisney.com/brands/noah-fine-art/?   Acres of Love https://acresoflove.kindful.com/?campaign=327879   “The Kingdom Entrepreneur’s Essential Guide to 100x Results” https://go.bucketpages.com/sf/b14a5105

Dr. Steve Hotchkiss, Owner and Chief Vision Officer at The PARC Veterinary Hospital, was initially accepted into both medical and veterinary school before he realized that he could help both people and animals as a veterinarian. The philosophy that people feel better when their pets feel better fueled Dr. Hotchkiss’ longtime dream to open a veterinary facility focused on People, Animals, and Revolutionary Care, and in 2018 he opened The PARC. Dr. Hotchkiss is also a fellow and an adjunct professor at the Townsend Institute for Leadership & Counseling at Concordia University Irvine, where he teaches a graduate-level class in organizational leadership.   Steve joins me today to share how he inherited the entrepreneurial spirit from his father, but why he pursued his interest in veterinary science after his first year at college, rather than go into the family accounting business. He discusses how he built his veterinary business and went from working solo as the jack of all trades, to employing a team to help him scale the business that encompasses his values and beliefs. Steve also discusses how our relationship with animals has evolved over time and why they occupy such an important space in our lives and provide support in good times and bad.   “As business leaders, we can make a difference not only in the lives of our clients but in the lives of our staff” - Dr. Steve Hotchkiss   This week on The Wow Factor: What vet medicine study involves What he learned from people and their relationships with their pets How the unconditional love pets have for their humans mirrors the unconditional love God has for us Why he enjoys working with people as much as he enjoys working with animals How he leads his team ‘feel better play more love longer’ What it means to let other people be the hero How he learned to show vulnerability as a leader The importance of growing as a person and releasing perfection Why it's helpful for leaders to have a coach or personal board that encourage reflection How PARC embeds their core values across the organization   Steve Hotchkiss’ Words of Wisdom: Trust is paramount in leadership, and transparency and clarity go a long way to creating a positive environment where everyone can participate. As leaders, our job is to make the unknown known and to be clear, kind, honest, and warm.   Connect with Steve Hotchkiss: PARC Veterinary Hospital Website Facebook PARC vet   Connect with The WOW Factor: Website LinkedIn Instagram Facebook Twitter          

Tom De Vries has been President and CEO of the Global Leadership Network (GLN) since September 2017 and is committed to spending his career developing leadership skills in everyone who is called to lead through the Global Leadership Summit. In his previous role as General Secretary of the Reformed Church of America (RCA) he provided leadership to over 1100 RCA congregations and new churches, and also took care of 100 mission workers in 40 countries around the world. Tom has a Doctorate in Ministry from Western Seminary, a Master of Divinity Degree from Fuller Seminary, and a B.A. from Wheaton College.   Tom discusses his strong belief that his personal mission is to be a leader of leaders for Jesus Christ and how that sense has been fostered in him since he was a young man. He shares his journey of building then growing his church with his wife in his early twenties, which then led him into a denominational role in the US and abroad to better learn, connect and influence his peers. Tom also gives the details of the lineup at this year’s Global Leadership Summit and why he is inspired in these challenging times by the range of business leaders, thought leaders, pastors, and academics who are speaking at the digital summit in 2020.   “Leadership comes in all places and from all people.” - Tom DeVries   This week on The Wow Factor: Tom’s appetite for growth, learning, and leadership How his dad helped shepherd him into leadership as a child Why raising up new leaders is something he values as part of his own development The ripple effects of his father's death The value of having mentors to guide you and help you connect authentically with others The importance of adaptive leadership His role at Global Leadership Summit and the impact it has had on him as a 20-year attendee Details of the summit and how important it is to be refreshed as a leader in these challenging times Power of being able to connect as a team through discussion Examples of leaders Tom is inspired by   Tom De Vries’ Words of Wisdom: Leadership is helping people to discover the grander vision within themselves. Effective leaders work to do that by inspiring hope, inciting change, and having an impact.   Resources Mentioned: Procrastinate on Purpose: 5 Permissions to Multiply Your Time by Rory Vaden Richard and Terri Greenly’s story Signup for the Global Leadership Summit Global Leadership Summit Speakers 2020   Connect with Tom De Vries: Global Leadership Network Website Facebook Instagram Twitter YouTube   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma LinkedIn Instagram Facebook Twitter          

On today’s episode of The Wow Factor, we're joined by Roy Englebrecht. After working at the Forum and Staples center for many years, Roy founded Englebrecht Promotions. Englebrecht Promotions is California’s third largest boxing promotion company and has more than 30 years in the industry. Roy also currently owns Fight Promoter University, where Roy teaches others how to successfully run a fight promotion business. In 2002, Englebrecht was also hired by Fox TV to serve as Event Coordinator for their unique Celebrity Boxing Show.   In this episode, you’ll hear Roy talk about his entrepreneurial spirit, the power of data collection, holding on to loyal customers, taking risks and trying new business approaches with an open and honest mind.   Highlights:   Roy’s story about moving to California Roy’s definition of being a entrepreneur: “seeing something before anyone else does and taking advantage of it, or making a business out of it.” Taking a chance and taking the job interview with the Forum’s Mr. Cook. The value of a challenging boss and sticking with a job to gain the valuable experience Battle of the Ballroom! – Roy’s hotel ballroom fights The power of Data Collection Roy's: Divorce Recovery Series How Roy develop a relationship Muhammad Ali Fight Promoter University – An online course for those who want to get started in the fight promotion business   Key Takeaway: Do one thing and do it better than anyone else. People don’t buy good, they buy GREAT.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Roy Englebrecht Website: https://socafights.com/ https://www.fightpromoteruniversity.com/optin24163023 Twitter: https://twitter.com/FightClubOC https://twitter.com/royenglebrecht?lang=en Instagram: @fightcluboc Facebook: https://www.facebook.com/socafights/ YouTube: https://www.youtube.com/user/FightClubOC

Joe Willard joins us today on the podcast. He’s a master of sales and here to teach our listeners of the Wow Factor how they can better connect with customers and close those deals. A career in selling life insurance has not only taught Joe how to be a better salesman, but how to listen better, care more, and set individuals up for success.   In this episode you’ll hear Joe talk about creating value for your customers, why raising the stakes may not help in a pitch, and how to tap into a genuine human connection with strangers.   Highlights: Joe’s upbringing with a single mother and living in an orphanage for two years Whipping the bad behavior out of Joe Joe’s "Steps to Life" The importance of "Centers of Influence" Why selling is creating value. It’s not about creating something for yourself. Its about making the sale for other people Why you need to ask yourself - Is this meeting my talents? The importance of listening and not quickly responding How the sale is always in the questions you ask Wh you need to know your numbers – Having a benchmark of data to build upon is the only way to improve “The power is in the purpose.”   Key Takeaway: People are starving for attention. Feed that need.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/    

Today on The Wow Factor we speak with board certified plastic surgeon, Dr. Brad Bengtson. With over 20 years of plastic surgery experience, Dr. Bengtson is dedicated to helping his patients achieve surgical and non-surgical results, specializing in complex breast revisional surgery due to cancer and cosmetic reconstruction complications. Operating from The Bengtson Center for Aesthetics and Plastic Surgery located in Grand Rapids, Michigan, his determination to share his God given gift of helping his patients has landed him many awards and achievements such as: “Best Plastic Surgeon – Grand Rapids” and “Best Doctors in America”.   In this episode, Dr. Bengtson shares the story of the influence his mentors had on him, setting the path to becoming a highly reputable Plastic Surgeon and the inspiration behind the patient focused medical treatments he and his center offers. He believes in crafting a natural and symmetric look for his patients and doesn’t believe in excessive, over the top procedures.   Highlights: Cosmetic vs. Reconstructive Surgery Surgeries focusing on natural and symmetric outcomes What it’s like working in the operating room Why he created and inviting atmosphere with concierge services at his practice, “The Bengtson Center for Aesthetic and Pastic Surgery” Brad’s Mantra: “The best plastic surgery is in patients you can’t tell have had it” Launching Interi, to technologically advance the current wound healing process   Key Takeaway: Be generous and share with others the gift God has given you.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Dr. Brad Bengtson Website: https://www.bengtsoncenter.com Facebook: https://www.facebook.com/bengtsoncenter Instagram: https://www.instagram.com/bengtsoncenter Blog: https://www.bengtsoncenter.com/blog YouTube: https://www.youtube.com/user/TheBengtsonCenter

Bob Walker has been involved in Walker Manufacturing from its inception, after graduating from LeTourneau University with an Aeronautical Engineering degree, Bob worked for Cessna Aircraft Company until 1975 when he rejoined the Walker Manufacturing Company. Bob initially focused on corporate direction then moved into business and finance-related operations, and in the early 1990s, Bob became president of the Walker Manufacturing Company. Bob is a talented vocalist who sings bass in his church choir and leads congregational hymns on Sunday mornings.   Bob joins me today to share how he came to join the family business after spending six years in the aerospace industry and why he enjoyed and valued working with his father before his retirement. He discusses the importance of making a realistic plan for your business and to be ready for challenges, financial and otherwise, as well as making hay when the sun shines. Bob also shares his vision of leadership and how he feels led to share his testimony and inspire others to find an opportunity to discover their unique gifts and seek their place.   “The best leaders are those who serve best” - Bob Walker   This week on The Wow Factor: The story of how the family business overcame bankruptcy and embraced new opportunities How Bob’s father helped him develop his business sense and gave him the gift of perspective from a young age The importance of cultivating common sense Why he was inspired by G LeTourneau’s testimony as a Christian businessman and how that shaped his future The story of Stanley Tam and how his book God Owns My Business is a fascinating study in trusting God Why the events of 2009 on the Walker Manufacturing Company highlighted the importance of trusting in God to guide you Events that led Bob’s company to innovate and how that shaped their future Why Walker Manufacturing values each and every employee and how they show that   Bob Walker’s Words of Wisdom: Each of us has been given the individual gifts that allow us to find what we were born to do, don’t overlook opportunities that are right in front of you. Keep in mind that Zechariah 4:10 tells you not to despise small beginnings.   Connect with Bob Walker: Walker Manufacturing Company Website Walker Manufacturing Belief Statement Facebook Instagram Twitter YouTube   Connect with The WOW Factor: Website I Like Giving: The Transforming Power of a Generous Life book by Brad Formsma LinkedIn Instagram Facebook Twitter        

On today’s episode of the Wow Factor, Brad “flips the script” and has his son, Drew, interview him. Brad is the Founder of “I Like Giving”, an organization that has inspired more than 120 million people in 170 countries to live generously. His organization helps businesses and churches around the country increase engagement, improve health, and increase giving through messages like: Seven Ways to Live Generously. He’s had the opportunity to speak to hundreds of thousands of people at corporations, conferences, churches and community events. Brad is also the author of the best-selling book "I Like Giving: The Transforming Power of a Generous Life" and “Everyday Generosity: Becoming a Generous Family in a Selfie World.”   In this episode, you’ll hear Brad talk about cultivating your entrepreneurial spirit, trusting your gut, and building a legacy to be proud of.   Highlights: Brad’s childhood and what sparked his entrepreneurial spirit How Brad grew his lawn mowing business to a Landscaping Empire Tips for creating a circle around you of the people you want to emulate Keeping your promises and your deadlines for clients How Brad got in financial trouble dabbling in the used luxury car business Why entrepreneurs are great at trusting their gut How to figure out how your wired and discover your strengths Why you'll learn more from your failures than your wins How to creating a culture of respect and love Why you must build an amazing reputation and a lasting legacy   Key Takeaway: When we lead with our strengths and find our passion, success becomes inevitable.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/      

On today’s episode of the Wow Factor, you'll hear from Barry  Meguiar, the President of Meguiar's, Inc. Meguiar's is a car care products company, based in California and founded in 1901. As a car enthusiast, Barry’s passion for car care has led him to manufacture high-quality products. He upholds the company’s reputation as being an industry standard across the globe.  At Meguiar’s, their mission is “to fuel the passion people have for their cars and strive to empower all people with the ability to create awe-inspiring results that they can be proud of. ” He is also the former host of the TV show “Car Crazy” on the Discovery Channel.   In this episode, you’ll hear Barry talk about his passion for his family business, turning a failed product into a success, and how by harnessing the power of generosity you become closer to God.   Highlights: Summers on Balboa Island with Barry’s grandfather The Meguiar family history Proverbs 3:5 “Trust in the LORD with all your heart and lean not on your own understanding” Traversing into the retail space and changing the brand The battle for co-ownership and struggles within the company. Creating a flop product and pivoting it into success Barry’s health scare and God’s message Barry’s ministry: Revival Outside the Walls (ROTW)  Using your own pulpit to spread God's word Barry’s philosophy on tipping, charity, love and being of service    Key Takeaway: Every dime you make, use it to bring people closer to God.    The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Barry Meguiar Website: https://www.meguiars.com Facebook: https://www.facebook.com/Meguiars Instagram: https://www.instagram.com/meguiars/ Twitter: https://twitter.com/Meguiars YouTube: https://www.youtube.com/channel/UCP3uhojwPwygKyq4CWF836w   Revival Outside the Walls Ministry Website: https://www.rotw.com/

Dave Dravecky is a speaker, communicator, and co-founder of "Endurance" a non-profit organization based in Salina Kansas. Dave and his wife Jan were inspired to create their foundation after Dave’s major league baseball career ended when he developed cancer in his pitching arm, then his mental and spiritual health suffered in the wake of this life-changing event. Dave is passionate about using his story to reach out to those who are dealing with loss and suffering and gives speeches all over the USA to inspire and encourage by sharing the faith and hope that got him through the most challenging time of his life.   Dave joins me today to discuss the lessons he learned throughout his playing career, from college to the major leagues. He shares the value of being part of a supportive community and relates how the encouragement of his wife Jan guided him when he was unsure of his place professionally. Dave also dives into his cancer diagnosis, subsequent rehabilitation, then the amputation of his pitching arm and shoulder and how at that point, he recognized the significance of God’s love as he dealt with an uncertain future.   “Go out and work as hard as you can, to be the best you can and whatever it is you choose to do, have fun” - Dave Dravecky   This week on The Wow Factor: How Dave Dravecky learned early on to make the right choices in his career Why he made a 10-year plan while he was still in college Why a move to the San Diego Padres opened him up to exploring his faith The importance of building a community The pitfalls of trying to be something you’re not How discovering a lump in his arm in 1987 changed the trajectory of his career and his life Why he turned to God when reflecting on his life up to that point His determination to get back out on the baseball field and how the subsequent loss of his childhood dream significantly affected his mental health Dave’s long road back to finding himself with the support of his wife and family Dave Dravecky’s closing Words of Wisdom   Connect with Dave Dravecky: Dave Dravecky's Website Endurance Facebook Dave Dravecky San Francisco Giants Ambassador   Connect with The WOW Factor: Website LinkedIn Instagram Facebook Twitter    

Darin McAllister joins The WOW Factor today. Darin is the author of S.O.S. – Survivors Of Storms: S.O.S, a book that takes you through a series of his unique life experiences. Darin is a Graduate of Oral Roberts University with a B.A. in Theology, Pastoral care. He joined the Los Angeles Police Department in 1990 and served the city through some of its most tumultuous times, including the Rodney King beating, the L.A. riots, and the O.J. Simpson trial. He later went on to serve for 14 years as a Special Agent with Federal Bureau of Investigation, where he received the Directors Award and the Attorney General’s Award for excellence in investigations. After moving to Tennessee and suffering through the recession of 2008-2009 Darin found himself in a lawsuit and indicted with 19 counts against him. He went on to serve 3 years in prison. There he led a ministry group, taught bible study, started tutoring and leading men toward Christ.    In this episode you'll learn about Darin's experience working for the LAPD and starting a security guard company for Hollywood’s elite, as well as why he had to file bankruptcy and how he was  convicted of a crime and served 3 years in jail. The reoccurring theme throughout this episode is that Darin stayed strong in his faith, even through the adversities he faced during his time in Jail. He never considered himself a victim and has used his time on this planet to serve those in need and lead others toward God. What To Listen For: How Darin got his first job at age 8 Getting close with the Lord during college Darin’s first experience with leadership, leading his college band Why not being able to pass Chemistry Class in College changed the trajectory of his life Moving to Los Angeles to do ministry work in the inner city and ending up as a policeman with the LAPD Darin’s experience working in the gang unit and policing during a tumultuous time in Los Angeles Starting a ministry group for his fellow police officers who had experienced trauma How Darin started a Security Guard company working with Hollywood's elite Transferring to the FBI and winning several awards Being convicted of a crime and serving 3 years in prison Why Darin decided to conduct bible study while in jail   Key Take Away: Use your gifts to guide others toward a life of service and you will be rewarded.     The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Darin McAllister Darin’s Book – SOS: https://www.amazon.com/S-S-Survivors-Storms/dp/0979671736      

On today’s episode of the Wow Factor, we are joined by Mike Sharpe. He's the owner of a financial planning company that seeks to give your family peace of mind when it comes to your finances, planning for your children's college and retirement. Mike joins us today to graciously share with us his life’s journey and the valuable lessons he has learned along the way. His mission is to empower his clients.   In this episode, you’ll hear Mike speak about finding passion in work, inspiring others to rise above misfortune and take control of their lives, Mike's journey to finding God, and how financial literacy changes peoples lives.   Highlights: “We are not victims. We are responsible for our own lives.” What it takes to run your own business Learning how to sell and “playing the game” How having a commitment to something attracts others to share in your passion Giving people the resources to find their place in life "You are not your failures" How Mike believes in marketplace ministry  Key Takeaway: Inspire, don’t require.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Mike Sharpe Website: http://www.primerica.com/public/

On today’s episode of The Wow Factor we are joined by Hendre Coetzee. As a Transformation Specialist, Hendre’s work as a speaker and executive coach focuses on teaching executives, governing boards and entire organizations actionable steps they can take to unlock potential, inspire strategic design, and reimagine company culture. He has over 20 years of experience within the corporate domain and non-profit sector, and has clients such as IBM, Microchip Technologies, API, Disney, ESPN, Estee Lauder, Revlon, New York Life and FedEx.   In this episode, you’ll hear the Hendre talk about growing up in South Africa during and after apartheid, the power of forgiveness, how he coaches his clients, and how you can unlock a new life through your mindset and future planning.   Highlights: Growing up in apartheid South Africa Meeting Nelson Mandela in college: “What will be your contribution to the New South Africa” “I was receiving all this resistance and overcoming that resistance, then creating an environment of unity” Ask yourself 'what will the future look like? “My relationship to the future determines how I am operating in the present.” The supreme power of Forgiveness How to create a future that has never existed before Why the small incremental changes/adjustments yield exponential change “Change the way you think, so you can change the way you act.”   Key Takeaway: What do you need to believe in order to become the person you want to be? Remember who you are. Make a commitment to honor the person who you are becoming.     The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Hendre Coetzee Website: https://www.hendrecoetzee.com/ Book: https://www.amazon.com/Shiftability-Creating-Sustainable-Competitive-Advantage/dp/1541001648 Twitter: https://twitter.com/hendrecoetzee?lang=en LinkedIn: https://www.linkedin.com/in/hendredcoetzee        

On today’s episode of The Wow Factor, we are joined by Dr. Tammy Born Huizenga, owner and operator of The Born Clinic in Grand Rapids, Michigan. She was raised in the small town of Princeton, Minnesota and knew, growing up, that she wanted a profession in the medical field. Dr. Born Huizenga received her undergraduate degree from Calvin College and graduated from Michigan State University College of Osteopathic Medicine in 1986. During her 2nd year of medical school, she interned for Dr. Grant R. Born who introduced her to holistic and alternative medicine. Dr. Born Huizenga focused her commitment to the Lord when her husband passed away at the time of the expansion of The Born Clinic. She has been a member on a number of medical advisory & educational committees, some of which were appointed by Presidents George W. Bush and Donald Trump.   In this episode you’ll hear about how Dr. Tammy Born Huizenga continues her late husband’s legacy by providing the best of both traditional and complementary medicine to patients. She discusses the role of preventative medicine along with the importance of maintaining healthy and balanced eating habits.   Highlights: Using medicine to treat patients but going beyond to get down to the bottom of the issue at hand The importance of taking control to make the decision to eat healthy Focusing on eating nutritious and wholesome foods to take a preventative approach in maintaining health “Eat the rainbow everyday” The role of microbiome in relation to the many aspects of physical and mental wellness Nutrient and Vitamin recommendations to boost immune system amid Covid-19 spread “Why is it so hard for people to connect with God before they actually need Him?   Key Takeaway: Small changes can make a big impact on health and well-being; God meets us in a point of need to help us get through.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Tammy Born Website: https://www.bornclinic.com Facebook: https://www.facebook.com/BornClinic Instagram: https://www.instagram.com/BornClinic Blog: https://www.bornclinic.com/health-blog

On today’s episode of the Wow Factor we are joined by Wally and June Blume of Denali Flavors. As owners of one of the most popular ice cream flavors in the USA, Original Moose Tracks, Wally and June are a one-of-a-kind business couple whose love for ice-cream and God have led them to achieve amazing success together. Wally’s company, Denali Flavors, has grown to become one of the nation’s leading developers and marketers of innovative flavors for the ice cream industry and regularly teams up with ice cream-producing dairies across the country to manufacture an array of regional and store-branded products. Some of which include varieties of Moose Tracks, Caramel Caribou and other classic ice cream flavors. Moose Tracks innovation continues with new flavor experiences in ice cream, cheesecake and other tasty treats. Denali Flavors is also a sister company to Denali Ingredients.   In this episode, you’ll hear the Blume’s talk about their best business advice, how the power of faith can lead you out of some of the darkest of times, and why life is all about calculated risk.   Highlights: How Wally and June met and became partners in business and romantically “Get good counselors. Handle your business properly.” Wally’s biggest piece of advice: Do Not Go Into Partnerships Wally’s experience working at Kroger How Wally got sober through the gift of salvation “Lord, I’m going to do what I know to be right. And I am going to trust you with the results.” Getting competitive in the Diary market The trials and testing that go into developing a product “Whatever you create, you have to trademark it.” Calculated Risk: Wally Blume, at age 62, mortgages his home and other assets to buy out his two partners. How to hire the best talent for your company   Key Takeaway: God opens up opportunity. He knows where to put you to help yourself and others.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Wally Blume Website: https://www.denaliingredients.com/ www.moosetracks.com https://josephproject.com Instagram: @moosetracks_icecream Facebook: https://www.facebook.com/moosetracks Twitter: https://twitter.com/moose_tracks Pinterest: https://www.pinterest.com/moosetracksnation/ LinkedIn: https://www.linkedin.com/company/denali-flavors/      

On today’s episode of The Wow Factor we’re joined by Chris Klein. Chris the President of the LA Galaxy. Klein serves as the club’s top business executive, overseeing all aspects of business operations, strategic planning and overall management of the team. Klein works closely with Galaxy Head Coach and General Manager Bruce Arena on the soccer aspect of the business and serves as the club’s lead on all MLS and community development related matters. Additionally, Klein continues to ensure the long-term financial stability of the Galaxy and all of the club’s properties, including; the Galaxy Academy and the LA Galaxy Soccer Center in Torrance, California   In this episode, you’ll hear Chris talk about his soccer career and how he pivoted into the business side, trusting God’s plan, his plan for the LA Galaxy in the years to come, and what it means to lead with integrity and respect.   Highlights: Chris’s 13-year soccer career The future of soccer in America “Where’s God going to lead me next?” How setbacks can become teaching moments Working with the Players Union and being in the middle of Collective Bargaining Agreements Retiring from playing to become president of the team “Generosity inspires generosity” How Chris helped to create the Galaxy Academy for youth soccer players in Los Angeles The excitement when David Beckham and Zlatan Ibrahimović joined the team “Its all about humility and respect”   Key Takeaway: In order to succeed in a business, you must lean on others for advice and wisdom. Have the humility and respect to take it and give it to others in return.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Chris Klein Website: https://www.lagalaxy.com/ Facebook: https://www.facebook.com/lagalaxy Instagram: @ lagalaxy Twitter: https://twitter.com/LAGalaxy YouTube: https://www.youtube.com/LAGalaxy          

On today’s episode of The Wow Factor, we're joined by Denny Fitzpatrick, the General Manager of the Willows Lodge Hotel. Denny has dedicated his life to transforming the hotel industry by working with some of the world’s top hospitality companies. Throughout his career he's inspired his teams to embrace accountability and provide world-class customer service. Prior to his work at the Willows Lodge, he was General Manager at Hotel 1000, a premier luxury resort. At Hotel 1000 he and his team received many accolades on a variety of Best Hotel lists, as well as the #1 Trip Advisor ranking in Seattle.   In this episode, you’ll hear Denny talk about the hospitality industry, why giving love and attention to employees creates tremendous positive change, his “Five I’s”, and how he is overcoming health challenges with bravery and grace.   Highlights: Denny’s fathers impact, integrity and reputation Pivoting after a failed dream The power of handwritten notes “We long for connection and attention” Progress towards healing Focusing deeply on your employees and empowering them Handling business during the Great Recession Encouraging teamwork in the workplace “The Five I’s” Overcoming Parkinson’s and facing the struggle with bravery   Key Takeaway: Inspect what you expect. Model what you want others to be.   Willows Way Five I's I will remove my defensiveness I will celebrate other success more then my own I will remove the pointing of my finger I will bring solutions to the problems more than talking or complaining about them I will focus more on "WE" than "ME"   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Denny Fitzpatrick Website: https://www.willowslodge.com/ LinkedIn: https://www.linkedin.com/in/denny-fitzpatrick-512521b/ Instagram: @willowslodgewa Facebook: https://www.facebook.com/WillowsLodge/    

On today’s episode we are joined by Mike Bieker, the former CEO/Founder of Marketlab Inc. and current CEO of LumeCube. In 1994, having identified a need for a device to assist in the blood collection process, Mike launched Phlebotic, Inc. He grew the company to become a manufacturer of hundreds of unique specialty products for phlebotomy. Having identified yet another unmet need, Mike transformed his manufacturing company into a direct-mail catalog business, specializing in unique and hard-to-find products for healthcare professionals. In 1997 it grew handsomely year after year and landed on Inc. Magazine's list of the 500 fastest growing companies in the United States. In 2011 and nearing $50 million in revenue, Mike sold a majority of the company and remains a minority shareholder and director, today. He has gone onto become the CEO of Evolve Skateboards USA and LumeCube.   In this episode, you’ll hear Mike talk about the power of listening to the needs of others, facing the recession head on, and why conquering fear is your ticket to success.   Highlights: “At an early age, I was a worker” Starting a business as a teen Getting the “idea” that sells! Creating the product that an industry desperately needs The creation of Phlebotic, Inc. Honoring balance in your life, work, family, fitness and health “I was making more money than I thought a person could make” Deals falling through during the recession of 2008-2009 Holding onto the business and pivoting in the recession to retain profitability Becoming a pilot and feeling God’s Glory in flight The launching of Evolve Skateboards USA and LumeCube Mike’s #1 piece of Advice – Overcome your fear Accepting Jesus into his life and gaining peace   Key Takeaway: When we serve others, whether in business or in faith, success follows. It is those who are brave enough to serve in new and unique ways that are the most rewarded.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Mike Bieker Websites: www.marketlab.com https://evolveskateboardsusa.com/ https://lumecube.com/ LinkedIn: https://www.linkedin.com/in/mike-bieker-4981a018/      

On today’s episode of The WOW Factor, we are joined by Judy Jones-Cone, the President of Lexus Escondido, Lexus Carlsbad and Toyota Carlsbad. As one of The San Diego 500, the top 500 Influential Business Leaders in San Diego county, she has established herself as a successful business titan in the male-dominated automobile industry and a philanthropist to countless charitable organizations. She created the revolutionary, luxury 326,000-square-foot center in Escondido, which offers venues and spaces for business meetings, weddings, and special events. Judy is a generous donor to the Boys & Girls Clubs of Carlsbad, the Armed Services YMCA and Casa de Amparo, a shelter for abused children.   In this episode you’ll hear the Judy talk about influencing buyers and touching people’s hearts, becoming a President of multiple dealerships, being a woman in the business world, and how she gives back to the community.   Highlights: • Studying at Journalism and Advertising at Louisiana State University • Moving to California and starting a new chapter after college • “God winks” -  Coincidences and happy accidents • Attracting a village of talented people who you trust and can help you run a business • “God prepares you for what he expects you to do” • Being a woman in a leadership role in a male-dominated industry • Not everyone is going to want you to step up to the plate... so you show them you can • What qualities can YOU bring to the table? • “It’s about what God wants to do through you” • Judy’s mission: Merging hospitality into the automobile industry • Where there are setbacks- there will also be successes • Giving back to the community and seeing the world as her children     Key Takeaway: Every decision you make must exemplify your core values. Seek out God’s wisdom and he will guide you.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Judy Jones-Cone Websites: https://www.lexusescondido.com/ https://www.toyotacarlsbad.com/ https://www.lexuscarlsbad.com/ LinkedIn: https://www.linkedin.com/in/judith-jones-cone-55601589/ 

In this episode, you’ll hear Casper talk about discovering the source of your motivation, his Rule of 100, and why your comfort zone should be considered the dead zone!   Highlights: Casper’s childhood and origins of Bakersfield Deciding between the Oil Fields vs College The power of Motivation and centering that in passion, love, and joy Casper’s journey towards self-discovery and understanding who he is “You change, but when the people around you don’t want to change… that can be painful.” Being stuck in Grand Rapids, with only 3 months’ rent, and no job Casper’s Rule of 100: If you want to start a new profession, meet a 100 new people in that profession. Looking inside of 100 companies through my consulting business gave me a front row seat to great ideas “Relationships are fundamental to our board of directors” Always push yourself out of your comfort zone   Key Takeaway: When we push ourselves out of our perceived roles, we can begin to see our true greatness and the success that is within our reach.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Casper Zublin Website: http://www.irpi.com/ LinkedIn: https://www.linkedin.com/in/casper-zublin-jr-83ab438/      

Today, Brad’s on the podcast solo to discuss the impact that the coronavirus has had on his life and those around him. While we’re all hunkered down in our homes practicing social distancing, it’s important to use this time to reflect on the things that we may be taking for granted and slow down to realize the amazing things that you do have in your life.   Highlights: A reminder to check in with yourself and your loved ones/staff The awareness that you’re taking things for granted The virtual sense of community that will increasingly become the new norm Finding the humor in this situation – The Colorado Sherriff tweet and the Penguins in the Aquarium Coming out of tragedy with a new outlook on life Using this time to reflect and connect inwardly Helping those who are suffering during this tragic time Using the isolation to find opportunities to be creative in generosity   Key Takeaway: Slow down and keep stock of all the great things around you that you’re thankful for. Stop taking for granted the little things like having food to eat, a roof over your head and being surrounded by loved ones.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Growth Skills Website: https://growthskills.org/    

On today’s episode we are joined by Jack Herschend, Co-Founder and former CEO of Herschend Family Entertainment. Today, they are considered the nation’s largest family-owned themed attractions corporation. As a part of the family of entertainment companies within the Herschend Enterprises portfolio, their team of more than 10,000 employees creates, develops and operates entertainment, tourism and hospitality properties that currently span 23 locations in six states. Jack takes great pride in owning and partnering in leading theme parks including Silver Dollar City in Branson, Missouri, and Dollywood in Tennessee’s Great Smoky Mountains, of which Dolly Parton is a partner. For most of the company's first 50 years, Jack served as Chairman, President and CEO.   In this episode, you’ll hear Jack talk about his childhood, getting into a Family Entertainment Business, and leadership.     Highlights:   Jack’s upbringing and establishing a good work ethic The “cave business” and 50 stories worth of steps “God sent the right people at the right time.” Opening Silver Dollar City Jack’s outlook on profitability and debt Learning the other person’ s perspective and the "Big Idea" The biggest successes are dependent on failures The Theme Park Business vs The Family Entertainment Business “Share it Forward” Honing your phony filter   Key Takeaway: Life is about partnering with the right people and having faith in God to see you though the up’s and downs.     The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/     Jack Herschend Website: http://www.hfecorp.com/ http://www.hfecorp.com/our-businesses/#Theme%20Parks

On today’s episode we are joined by Charles Bollinger Jr., CEO of Gulf Crane Services, Inc. Established in 1982, Charlie saw a need for a reputable crane service company in the offshore oil industry in Louisiana and was determined to meet that need. Gulf Crane Services has grown from a small crane service company to a leading provider of services and products in the Gulf of Mexico. His leadership and entrepreneurial spirit have led Gulf Crane Services to thrive in the last 30 years, establishing itself as a key partner with many large-scale corporations and business across the world.   In this episode, you’ll hear Charlie talk about his upbringing, entrepreneurship, and why faith in God is essential to both family and business.   Highlights: Charlie’s childhood and developing a strong work ethic The Cattle Business and owning land A Faith-based life Charlie’s 3 Guiding Principles “We were created to work” How Charlie got into the Off-shore Crane Business When God sends you an opportunity- Grab it! “I am going to break that curse…. Marriage and Christ are the two most important things in your life” Being your child’s best friend and mentor “You’ve got to make sure you’re right with God”   Key Takeaway: Notice things others don’t notice. Do things other people don’t do, and think of things other people don’t think of.     The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Charlie Bollinger Websites: https://gulfcraneservices.com/ https://2brotherswhitetails.com/ Email: [email protected] Contact  @bollingertrey for an experience of southern hospitality at its finest. Great kingdom fellowship with the Bollinger’s in a Sportsmans paradise @2brotherswhitetails      

On today’s episode we welcome Terry Hartshorn, the former CEO and President of PacifiCare Health Systems, to the show. Terry sits down with us and shares his experience designing a high-performance work culture and inspiring employees to take risks within his company. His wisdom on developing yourself and encouraging others is advice entrepreneurs won’t want to miss. In this episode, you’ll hear Terry talk about leadership, why failing can be beneficial to you, and how to develop humility and integrity in your life.   Highlights: Terry’s childhood and going to UCLA Business lessons learned on the golf course “I learned to lose” Advancing through your reversals “God gave me the gift of relating to people” Having a high trust level within the company and learning from mistakes Using time efficiently, being extremely focused, and being present “You have to start to start” “The faster you get to NO the faster you can get to YES” Humility shows people you are a real person Balancing being a parent and business owner The power of a joke   Key Takeaway: Being a leader means facilitating growth among the team and fostering trust and honesty. Leaders also need to have a strong moral compass and impeccable integrity.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/    

On today’s episode we are joined by missionary, entrepreneur, and CEO, Cary Summers. Cary was the president and CEO of Herschend Family Entertainment/Silver Dollar City Corporation, one of the world’s largest theme-attraction operators. He previously served as Vice president for retail, catalog and wholesale for Bass Pro Shops, when it was the world’s oldest sporting goods company. Cary has spent his life glorifying God and currently oversees the design, programing and building of the 430,000-squarefoot Museum of the Bible, located in Washington, D.C.     In this episode, you’ll hear Cary talk about his story, how to uphold a level of excellence in everything you do, and what it is that makes a great leader.     Highlights: Carey’s background in business “Keep your rag in hand” Learning to take your time in business Always know your customer “Uphold a level of excellence” Practical compassion and action Following Jesus’s example of compassion and redemption “Shut up and listen and ask a great question.” Running to the goal line and then to the Lord Daily Prayer: “God give me something crazy good in my life today!”   Key Takeaway: The more you connect to God, the more you will have fun, love, and success.     The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Cary Summers Facebook: https://www.facebook.com/carysummersmotb/ LinkedIn: https://www.linkedin.com/in/cary-summers-8b8a7b60 Museum of the Bible Website: https://www.museumofthebible.org/

On today’s episode of the Wow Factor, we are joined by Lynsi Snyder, an American billionaire businesswoman, and the sole owner and heiress of In-N-Out Burger. She is one of the world’s top female CEO’s and runs the In-N-Out Burger Foundation. She uses her faith to guide her business practices and utilizes her platform to spread God’s message of goodwill, generosity, and forgiveness.   In this episode, you’ll hear Lynsi talk about her childhood and the pressures of the industry, how God has helped her overcome intense struggle and take control of the multibillion dollar company, as well as what it means to inspire the next generation of leaders.     Highlights: Growing up and the complexities of being a part of the In-N-Out empire. The History of In-N-Out Family troubles and her father’s substance abuse Taking control of the company and what it means to handle that responsibility “I can’t lean on man, to have a God-sized need.” What is Servant Leadership? Using your platform to help, be guided, and help him change in the world. Sometimes the lord acts FAST… and sometimes at a glacial pace. Be patient and trust the process.   Key Takeaway: Take the risk of being transparent. Don’t pretend like you know all the answers. Ask for counsel and trust your team.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Lynsi Snyder Website: https://www.in-n-out.com/ Instagram: https://www.instagram.com/innout/ Facebook: https://www.facebook.com/innout  

Today, Greg S. Campbell joins us. Greg is a best-selling author and revered leadership consultant. Mr. Campbell’s vast experience working in executive management positions at top corporations has lead him to coach a number of high-profile executives, as well as young professionals, on leadership and company management. Additionally, he assists with strategic thinking, including issues such as buying, selling and refinancing. In this episode, you’ll hear Greg talk about his journey in the business world, what he considers good leadership to be, and how to harness the power of the “Coil.”   Highlights: The formation of Greg’s work ethic in rural Minnesota “You did what you had to do to take care of the family” The importance of Mentorship What does it mean to be a servant leader? Connecting authentically to others Consistent Culture within the workplace Accepting the “WHY” and how to act on it Pulling the trigger: Inquisitive, Intentional, Implication The Coil: opening up the commonality and building relationships “I can’t help but notice…” Adapting to new realities/to the next experience   Key Takeaway: When we genuinely care about other people, good things happen.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Greg Campbell Website: https://why-and-better.com LinkedIn: https://www.linkedin.com/in/greg-campbell-90024017/ Books: “The 5-2-1 Principle: Five Processes + Two Questions + One Routine = Success” https://www.amazon.com/5-2-1-Principle-Steve-Halliday-ebook/dp/B016EVUNBE “The Surprising Power of the Coil”: https://www.amazon.com/Surprising-Power-Coil-Greg-Campbell/dp/0996759204 Antje Campbell Art: http://www.antjecampbell.com    

Paul Altieri is on the show today. Paul is the founder and CEO of Bob’s Watches, one of the world’s foremost authorities on Rolex watches, from vintage to modern. Well-known online through Bob’s Watches and Rolex forums, Paul and his team have been providing quality used and new Rolex watches for true fair market value for over 20 years.   In 1999 the Internet was booming and Ebay was slowly making a name for itself in e-commerce. Paul saw this and wanted a piece of the online business world. So, in 1999 he bought “Bob’s Watches” and turned it into an online e-commerce powerhouse, that also currently has a storefront in Newport Beach, Ca. Paul credits his success to being honest, customer driven and following his 18 Philosophies, which are business and life rules to live by.   In this episode Brad and Paul discuss what it’s like building a business with integrity and seeing a gap in the marketplace and capitalizing on it. They also touch on the history of Rolex and the importance of investing in good employee’s who fit your culture and that are willing to follow your vision.     Highlights: Building a more user friendly experience than Ebay The huge demand for new and used Rolex watches Being mistaken for “Bob” The Rule of 18 Stating a business without any venture capital Learning about SEO and running online Ad’s The importance of listening to your customers Putting high-res photos on the internet, in the early days “Invest in good people” Finding out that Rolex is a non-profit “Be the good guys, be honest and straight up, it’ll come back in spades” “Constantly be on the lookout to hire good people who will help you with your vision” “Technology is always changing, you have to stay on top of it”   Key Takeaway: Working hard and finding good, like-minded people to help you along your business journey is the key to success.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Bob’s Watches Websites: https://www.bobswatches.com/ http://www.paulaltieri.com/ Facebook: https://www.facebook.com/bobswatches Instagram: https://www.instagram.com/bobswatches/ YouTube: https://www.youtube.com/user/bobswatches            

On today’s episode we are joined by the Foster Group’s Founder and Chairman of the Board, Jerry Foster. The Foster Group is a SEC-regulated fiduciary, priding itself on offering financial services for individuals and institutions, qualified retirement plan consulting, and advanced financial planning services to its clients. Jerry Foster’s unique combination of knowledge, skills, expertise, and interests formed the perfect background to create the Foster Group. The groups mission is “to be a catalyst for positive life change, providing financial solutions that reduce complexity and establish a high probability of success”.   In this episode, you’ll hear Jerry talk about how he got started in the financial sector, how he leads his company effectively, why you should take the Kolbe Test, and the awesome power of giving back!   Highlights: Are you a “Saver” or a “Spender”? “I wanted to be responsible but didn’t know how to be”   Peoples first experiences with money Leaving a legacy Striving for excellence in business and the importance of creating your own personal mission statement Developing employees and identifying their strengths within the company How to break down your results of the Kolbe Test Strength finders Why giving back to your community and the world is the secret to life   Key Takeaway: Identify and celebrate your strengths and weaknesses. Once you have discovered what makes you, YOU, you can begin to operate more efficiently and become happier in your career.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Jerry Foster Website: https://www.fostergrp.com/ Facebook: https://www.facebook.com/FosterGrp LinkedIn: https://www.linkedin.com/company/foster-group Twitter: https://twitter.com/foster_group YouTube: https://www.youtube.com/channel/UCvjzIN7CWlR7c-uvQbrEUDA

On today’s episode we are joined by the CEO of Buy It Installed, Inc., Grant Van Cleve. Buy It Installed is a service where the product purchase and the “production installation service” is streamlined into one transaction! Grant’s revolutionary service allows the consumer to be automatically paired with a local, Brand-Certified Craftsman and then the contractor schedules the appointment at the consumer’s convenience. After years as an active investor and board member, Grant became the Chief Executive Officer of Buy It Installed. He became a leader in developing “artificial empathy” technology that accurately and appropriately detects and responds to human emotions. The company prides itself on implementing A.I while also facilitating technology to create seamless workflow across the Installed-Sales EcoSystem™ through One Click Simplicity. Grant is on the OC50 list of top influencers in Orange County, CA and is also the Chairman of the prestigious Tech Coast Angels. Grant has a passion for real estate development, locally and in Eastern Europe, and is interested in clean-tech and education projects globally.   In this episode, you’ll hear Grant tell his amazing story of faith and business, what he does as an Angel Investor, and why focusing on human connection will always help you succeed in business.     Highlights: How the Campus Ministry at Wharton changed his life! Meeting his future wife during missionary orientation Utilizing his real estate background during his mission trips in Europe Can your entrepreneurial skills be useful in God’s work? Connecting the dots with networking What is Early Stage Investing in start-ups? You need thick skin to succeed in Angel Investing Why a leader needs to be “coachable” and demonstrate humility The GRIT Lifestyle “We advance through our reverses.” What is an Angel Group? Being less technical and more relationship-focused   Key Takeaway: Just go for it! The risk you want to take in your career requires courage. So buckle up and enjoy the ride.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Grant Van Cleve Website: http://www.buyitinstalledinc.com/ Facebook: https://www.facebook.com/BuyItInstalled/ LinkedIn: https://www.linkedin.com/in/grantvc/ https://www.linkedin.com/company/buy-it-installed/about/        

On today’s episode we talk with Marty Ozinga III, the former CEO of Ozinga Inc. As an American-owned, fourth-generation family business, Ozinga provides concrete, bulk materials, and energy solutions, along with transportation services through an extensive network of truck, rail, barge and ship terminals. Established in 1928 in Evergreen Park, Illinois, Ozinga survived the Great Depression, World War II and continues to be one of the most successful concrete and bulk material companies today.   In this episode, you’ll hear Marty talk about the history of the Ozinga family business, how he empowers Ozinga employees, and how by serving God you will reach unbelievable heights in your business.     Highlights: The Ozinga Family History Taking over the company at age 23 Understanding other people’s gifts and talents Faith as a foundation 8 “Around the World” tickets, no cellphones, no google, and a lot of adventure The Ups and Downs of the concrete business Caring about the people Transition out of being CEO   Key Takeaway: Life is about serving others and empowering those around you. When you construct a business with those core values in mind, you will not only build a profitable business, but a legacy as well.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Marty Ozinga III Website: https://www.ozinga.com    

On today’s episode we welcome Jim Franklin to the show! Jim is the CEO of Harbro, an emergency service and restoration company specializing in property damage restoration due to fire, water, earthquake or other catastrophes. As a veteran of the industry, Jim’s 40 year experience with the company has allowed him to develop the confidence and expertise needed to oversee all the functions of the corporation. He is also the RMO (Registered Member Officer) for many of the company’s contractor licenses, for branches in Nevada, California and Arizona. Jim is notably recognized for his charitable contributions with various non-profit organizations and is a current member of the Southern California Chapter of the Young Presidents Organization (YPO/YPO Gold).   In this episode, you’ll hear Jim talk about how he got started in his career, what great leadership looks like, how to re-ignite your passion for your job, and the work he does with The Free Wheelchair Mission.     Highlights: Jumping into a new position headfirst Graduating high school at 16 and dropping out of college at 18 Seeking approval of his father and “The Father” Incorporating Bible study into the week All leaders need to handle situations with integrity and infuse core values into the work Always take the high road in business Work Attitude: We are here to have fun, do the job, be efficient, and make money Dealing with the emotional tragedy of property damage Keeping your priorities in order Giving back to the world through good works   Key Takeaway: Find a passion that excites you. Let your life’s mission be to follow that passion, and if it is God ordained, remember that is a marathon rather than a sprint. Have the patience and rely on Him when faced with difficult choices.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Jim Franklin Website: https://harbro.com/ Facebook: https://www.facebook.com/HARBROINC/ Twitter: https://twitter.com/HARBROinc YouTube: https://www.youtube.com/user/HarBroRestoration LinkedIn: https://www.linkedin.com/company/har-bro-emergency-services-and-restoration/    

On today’s episode of The Wow Factor, we welcome Matt McPherson to the show! As the Founder and CEO of Mathews Archery, Matt has dedicated his life to providing the best in bow performance, creating breakthrough technologies with state-of-the-art bow designs, and raising “industry standards in accuracy, speed, and stealth.” In this episode, you’ll hear how Matt got started with archery, how a message from God changed his life forever, and how to balance ambition with thoughtful planning and long-term strategy.   Highlights: Matt’s love for archery and his life’s mission Hearing God’s Message “Keep your eyes wide open and look for opportunity” The secret of taking away inhibitions of customers Creating a lifestyle “If you fail to plan you plan to fail.” Going for the extreme! Impacting people in a positive way The dangers of branching out too soon The power of a personal assistant Paying attention to the advice of others will serve you on the long run   Key Takeaway: When we open ourselves to the Divine, we will be met with the answers we seek. Taking the time to push boundaries, ask for help, and believing in yourself and others will help you achieve the success you desire.   The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/   Matt McPherson Website: https://www.mathewsinc.com https://mcphersonguitars.com/ Instagram: https://www.instagram.com/mathewsinc/ Facebook: https://www.facebook.com/mathewsinc Twitter: https://twitter.com/Mathews_Archery YouTube: https://www.youtube.com/user/Mathews1992?feature=guide  

Leading with excellence is not something that happens overnight. Join Brad Formsma, best-selling author and a Forbes top-rated leadership speaker, as he dives in to uncover the extraordinary stories of failures and triumphs of other successful leaders in business and beyond. The Wow Factor strives to empower the journey of business leaders through raw conversations and uncovered stories of today’s thought leaders. This podcast will also help you discover the words of wisdom to inspire a team of any size, spark a culture of generosity and innovation, and lead with excellence.