The Property Management Show is hosted by Brittany Stephens (Fourandhalf's Director of Client Success) and Marie Liamzon (Director of Product Development & Marketing at Fourandhalf). The goal of this property management podcast is to deconstruct business success into its key components and invite subject matter experts to help you improve every facet of your property management business.
Over the last several years, we've seen fee-based Property Management businesses grow out of obscurity and into a terrific opportunity for entrepreneurs to create businesses with a solid recurring revenue model. Property Managers are no longer stuck in the dusty back rooms of their Real Estate firm's motherships. More and more talented professionals are turning to this dynamic career path as it offers a great earning potential.
Fourandhalf is a marketing company that works exclusively with fee-based Property Management companies. The Fourandhalf team has spent the last 7+ years helping Property Management companies become more successful by improving sales, marketing, and operational efficiency.
Preparing Your Property Management Company for a Profitable Sale with Scott Duke of OpnRoad
Welcome back to The Property Management Show. On today’s episode, we’re talking to an expert on mergers and acquisitions, who has specific experience in property management. We’re talking to Scott Duke, of OpnRoad. He’s talking about the things that make a difference in the sale of a property management company. Your buyer and your profit […]
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5/2/2024 • 44 minutes, 19 seconds
Persuasive Copywriting in the Age of AI
Amy Harrison is a sales and marketing copywriter from the U.K. and an expert in storytelling. After hearing her speak at a marketing conference and finding the information invaluable, we invited her onto The Property Management Show to talk about the evolution of marketing content and copywriting and how AI can help with persuasive […]
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4/18/2024 • 47 minutes, 52 seconds
Rental MLS: A Threat or a Tool to Help Property Managers?
PJ Clay, the Director of Client and Partner Services at Rental Beast, joins us on The Property Management Show to discuss the company’s role as the rental MLS, and how they provide back-end technology to MLS associations across the United States and Canada. We also discussed whether this type of technology can help or hurt […]
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4/4/2024 • 34 minutes, 27 seconds
Legacy Planning for a Property Management Business
Two guests are joining The Property Management Show today, and they are Scott Brady and Garrett Brady from Progressive Property Management in southern California. Scott has been on the show before, and tends to talk about forward-looking topics that involve challenging the status quo. Garrett is his son, and a big part of the company’s […]
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3/21/2024 • 47 minutes, 24 seconds
The Power of Action Versus Perfectionism in Video Marketing
Marc Cunningham is a property management consultant and he’s also the President of Grace Property Management in Colorado. He’s joining The Property Management Show today not only because he’s a prominent figure in property management, but also because he’s one of the first property management professionals who embraced video marketing. Marc is still promoting video […]
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3/7/2024 • 56 minutes, 54 seconds
Shifting Tides in Digital Marketing with Rand Fishkin Part 2
Welcome back to The Property Management Show. In our previous episode, we spoke with SEO and marketing guru Rand Fishkin about the shifting tides in digital marketing and the sources of influence that are important today. On the second part of our podcast with this guest, we’re talking about money keywords, vanity metrics, and generative […]
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2/22/2024 • 23 minutes, 58 seconds
Shifting Tides in Digital Marketing with Rand Fishkin
Marie Tepman and Brittany Jones are on The Property Management Show, interviewing Rand Fishkin, co-founder of Moz and founder of SparkToro, about the changing landscape of digital marketing. This is only Part 1 of our discussion, which includes a look at the shift from SEO-centric strategies to a more diverse approach, the distinction between platforms […]
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2/8/2024 • 39 minutes, 29 seconds
Property Management Business Owner’s Ticket To Freedom
Welcome back to The Property Management Show podcast, your go-to source for all things property management, entrepreneurship, and marketing. This podcast is proudly brought to you by Fourandhalf, a leading digital marketing agency specializing in property management. Fourandhalf has been instrumental in helping residential property managers generate more leads and attract quality property owners since […]
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1/25/2024 • 34 minutes, 40 seconds
Mid-Term Rentals Part 2: Strategies for Success in Managing Furnished Properties
Hello and welcome to The Property Management Show podcast, your go-to destination for exploring the dynamic world of property management, entrepreneurship, and marketing. Brought to you by Fourandhalf Marketing Agency, a leader in the industry since 2012. Fourandhalf helps residential property managers get more owner leads and improve their online presence through website design and […]
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1/11/2024 • 35 minutes, 52 seconds
Maximizing Profits with Mid-Term Rentals: Property Management Blue Ocean Strategy – Part 1
Welcome to The Property Management Show podcast, where we delve into the ever-evolving landscape of property management, entrepreneurship, and marketing. This show is presented by Fourandhalf Marketing Agency. Since 2012, Fourandhalf has been helping residential property managers get more owner leads by helping with their website, SEO, online reputation, video and blog content, social […]
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12/28/2023 • 0
Understanding ACH Fees and Payment Fraud with Jordan Bennett from Nacha
Welcome back to ‘The Property Management Show,’ where we deep-dive into the world of property management, marketing, and entrepreneurship. Your hosts are Marie Tepman and Brittany Jones from Fourandhalf Marketing Agency. Since 2012, Fourandhalf has helped hundreds of property managers get more owner leads through digital marketing. Whether you need help with your website, SEO, […]
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12/14/2023 • 36 minutes, 9 seconds
Mastering Owner Lead Generation in Property Management with Jennifer Merritt of RentScale
Welcome to the latest episode of the Property Management Show, presented by Fourandhalf Marketing Agency. Since 2012, Fourandhalf has been helping residential property managers get more owner leads by helping with their website, SEO, online reputation, video and blog content, social media, and paid ads. In this episode, we’re excited to host Jennifer Merritt, […]
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11/30/2023 • 43 minutes, 22 seconds
How Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2
In typical fashion, we ended up covering so much ground with Ray Hespen of Property Meld that we had to split our full conversation into two episodes. In Part 1, we discussed what maintenance analytics is, why it’s important, and what it can do for a property management business. This is Part 2 of […]
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11/16/2023 • 0
Maintenance Analytics with Ray Hespen – Part 1
On The Property Management Show, we recently had a conversation with Ray Hespen, the CEO and co-founder of Property Meld. We always find ourselves talking to him a lot – and about a lot. This episode is no different. We covered so much ground that we split the interview into two episodes. Here’s part […]
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11/9/2023 • 35 minutes, 10 seconds
Investing and Managing in the Urban Real Estate Market with Byron Thompson
Byron Thompson from Monument Real Estate Management is joining The Property Management Show to talk about a subject we’ve never addressed on this podcast: urban real estate markets. Byron has been a listener for a long time, and we’re happy to have him in the guest seat today to talk about the unique challenges […]
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10/26/2023 • 24 minutes, 40 seconds
Current State of the Short Term Rental Market with Heather Nicely – Part 2
During Part One of our conversation with Heather Nicely, we talked about the pros and cons of adding short term rental (STR) properties to an established portfolio of long term rentals. Today, we’re getting more into the state of […]
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10/12/2023 • 37 minutes, 10 seconds
Pros and Cons of Adding Short Term Rentals to a Long Term Rental Management Business with Heather Nicely – Part 1
Heather Nicely is a Realtor, broker, and loan officer, and also the president of the Arizona chapter of NARPM. She’s been on all sides of property management and today, she’s joining us to talk about short term rentals and how managing those properties are different from managing long term rentals. Heather’s Journey to the Short […]
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9/28/2023 • 29 minutes, 21 seconds
State of the Podcast Address by Marie and Brittany
Hello to all our loyal listeners and property management enthusiasts! You must be wondering about what’s going on with The Property Management Show podcast. We’re here to give you the scoop! We’ve been busy with pre-production for our upcoming season. After a brief hiatus, Brittany is back with a bang! Yes, that’s right! Our beloved […]
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8/15/2023 • 4 minutes, 3 seconds
How To Double Your Property Management Business Growth in Less Than a Year
Disclaimer: This blog was originally published in 2017, and not all of the information regarding Jock McNeill, PM Grow Summit, Alliance Property Management, and Rent Napa Valley is current. However, the advice given is still applicable today and we updated the blog with even more relevant information in June 2023. Jock McNeill was a guest […]
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6/5/2023 • 40 minutes, 39 seconds
Building a Rock Solid Property Management Company: Advice from Business Consultant Deb Newell
Our guest on The Property Management Show today is the legendary Deb Newell, of Real Time Consulting Services. She has a lot of experience as a consultant and a property management business owner, so we wanted to get her thoughts on the state of the industry and what property management companies need to do to […]
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5/11/2023 • 1 minute, 9 seconds
What Matthew Kaddatz Learned Running a Property Management Company Through the ’08 Recession
The Property Management Show is pleased to welcome Matthew Kaddatz onto the podcast. He’s the senior director of product at Appfolio, and before joining Appfolio, he co-founded a property management company in 2006, right before a major recession. We’ve been talking to property management experts about how they moved through that recession and what […]
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5/4/2023 • 18 minutes, 6 seconds
2024 Property Management Outlook with Jeff Hacker
We’re talking to one of our long-time clients, Jeff Hacker, who runs Bayside Management and Leasing. He was on The Property Management Show three years ago, and we love talking with him because he’s been in the property management industry for 20 years. He was with Bayside during the great financial meltdown between 2007 […]
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4/27/2023 • 29 minutes, 30 seconds
Entrepreneurial Lessons from the ’08 Recession with MaryAnn Hoffman & Andrew Dougill
We’re welcoming MaryAnn Hoffman and Andrew Dougill back on The Property Management Show. They are the couple behind Hoffman Realty in Tampa, Florida, and they were with us on a previous podcast, where they discussed how they got started in the property management industry as a husband and wife team. One of the things they […]
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4/20/2023 • 24 minutes, 40 seconds
How to Market a Property Management Company with Marie Tepman
Kathleen Richards recently interviewed Marie for her PM Tribe coaching group. They talked about the importance of marketing for property management companies, when it makes sense to seek professional help, and the current trends in the property management industry. There was lots of good information during that interview, and we want to share it […]
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4/13/2023 • 45 minutes, 25 seconds
3 Blue Ocean Strategies for Growing Property Management Companies with Scott Brady
Scott Brady from Progressive Property Management, a successful property management company in southern California, is back on The Property Management Show, talking to us about an updated Blue Ocean Strategy that a property management company can use for the current market. You might remember that he joined us in 2015, when he introduced the […]
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4/6/2023 • 31 minutes, 21 seconds
Weathering the Storm: How to Recession-Proof A Property Management Business w/ Kim & Scott Hampton
The current economic climate is a double-edged sword for property management companies. On the one hand, we are seeing increasingly high demand for rental property as people look to downsize and move away from homeownership. On the other hand, with reduced job security and income levels, tenants may find themselves unable to pay rent or […]
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3/30/2023 • 30 minutes, 49 seconds
How to Set a Property Management Marketing Budget According to Greg Crabtree, CPA
Greg Crabtree, CPA is back on The Property Management Show to talk about marketing spends and the return on investment (ROI) that property management companies should expect to see on marketing budgets. If you’re not already familiar with Greg, he’s an accomplished entrepreneur, financial expert, and the author of Simple Numbers, a book that every […]
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3/23/2023 • 1 hour, 5 minutes, 55 seconds
Creating Customers for Life
Dave Gorham is back as our guest on The Property Management Show. He is a co-founder of Realty Solutions in New Jersey, and we’re diving into his philosophy around customers for life, and how it’s important to align a business with the idea that you’re going to serve your customers in some capacity for as […]
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3/9/2023 • 39 minutes, 47 seconds
Lifetime Value vs. Transactional Value
On The Property Management Show today, we’re speaking with Andrew Smallwood, who is the Chief Customer Officer (CCO) at Second Nature and the host of the Triple Win podcast. We’re diving into the difference between lifetime value and transactional value and how understanding that difference will help you have a successful property management business. Building […]
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2/23/2023 • 37 minutes, 25 seconds
The Power of Purpose-Driven Property Management
Andrea Hardaway from First Property Management is blazing a path of success as she has published her book, Property Management Freedom, and recently gave an inspiring talk on the topic of market consolidation at PM Grow Summit 2022. Despite hefty acquisition offers by larger management companies coming in their direction, Andrea and company remain determined […]
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2/9/2023 • 35 minutes, 23 seconds
Retention in the Face of Acquisition – Part 2
We’re back on The Property Management Show with Kathleen Richards. In Part I, she shared her story about buying and selling a property management business, and how she introduced herself to her new employees and clients. We ended the chat talking about toxic owners and how to deal with them while acquiring a business. […]
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1/26/2023 • 32 minutes, 51 seconds
Retention in the Face of Acquisition – Part 1
The prospect of acquiring a property management business is very exciting. The hard part comes when the deal is done. How can you handle the baggage that comes with a book of business? How do you protect yourself from the potential loss of owners and employees? Our guest on today’s podcast has personal experience […]
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1/12/2023 • 28 minutes, 50 seconds
Retaining Employees and Clients in a Way that’s Purposeful and Profitable
Retaining Employees and Clients in a Way that’s Purposeful and Profitable: A Chat with Jan Leasure from Monterey Bay Property Management Wouldn’t it be nice if you had a team who was in it for the long haul? How do you define the long haul in property management? Is it 10 years or maybe […]
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12/29/2022 • 35 minutes, 40 seconds
Managing Properties in One of the Country’s Toughest Places Without People-Pleasing
Managing Properties in One of the Country’s Toughest Places What does it take to get an amazing reputation, not just on Google, but also on Yelp? Our guests on the podcast today are from R.E.M. Residential. It’s one of the highest-rated residential property management companies in all of New York. They have not had a […]
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12/15/2022 • 42 minutes, 5 seconds
Balancing Profit, People, & Customer Experience
Note: The names in the video are swapped. The first guest shown is Tommy Chambers and the second is Chris Harold. We welcome you back to the Property Management Show with your hosts, Marie Tepman and Brittany Stephens. In Part 1 of our conversation with Chris and Tommy of Chambers Theory, we talked about […]
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12/1/2022 • 36 minutes, 7 seconds
Expanding Customer Lifetime
Note: The names in the video are swapped. The first guest shown is Chris Harold and the second is Tommy Chambers. The Property Management Show is back with Marie Tepman and Brittany Stephens from Fourandhalf, and today we’re talking about customer lifetime value. When we think about customer lifetime value, the biggest variable that […]
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11/17/2022 • 15 minutes, 8 seconds
Customer Lifetime Insights and Marketing with Marie
Customer Lifetime Insights and Marketing Let me ask you a question. When was the last time you made a big purchase? Imagine you realize that you need a new car. What would you do next? If you’re like most people, you would probably head over to Google or your preferred search engine. What would you […]
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11/3/2022 • 14 minutes, 47 seconds
Customer Analytics with Aurelie Lemmens
Customer Analytics with Aurelie Lemmens Today’s guest on The Property Management Show is Aurelie Lemmens, an Associate Professor of Marketing at the Rotterdam School of Management, Erasmus University in The Netherlands, and Academic Director of the Expert Practice on Customer Analytics at the Erasmus Center for Data Analytics. Dr. Lemmens is an expert on the […]
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10/20/2022 • 26 minutes
How to Deal with Owner Churn
Welcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to churn. You need to do more than pay attention – you need to measure it. We’re back to talk […]
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10/6/2022 • 31 minutes, 12 seconds
What Factors Affect Owner Churn? with Ray Hespen
On The Property Management Show today, we’re talking with Ray Hespen, who has been here before to talk about maintenance, data, his company PropertyMeld, and the dangers of ghost maintenance requests. Today, we asked him to discuss what some of his recent data has been telling him about customer churn in the property management […]
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9/22/2022 • 29 minutes, 54 seconds
Why Customer Churn is a Silent Killer with Daniel Craig
Daniel Craig on Why Customer Churn is a Silent Killer Daniel Craig from ProfitCoach is joining us on The Property Management Show today to discuss the problem of churn and the value of retention. Walk down memory lane with us for a bit, and you’ll remember that Daniel’s first benchmarking study led to the NARPM […]
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9/8/2022 • 35 minutes, 29 seconds
Podcast Sneak Peek: Owner Churn with Ray Hespen
Meet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the podcast talking about Owner Churn.
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8/8/2022 • 2 minutes, 6 seconds
Podcast Sneak Peek: Customer Churn with Aurelie Lemmens
Meet Aurelie Lemmens! She is the Academic Director of the Expert Practice on Customer Analytics at the Erasmus Center for Data Analytics in The Netherlands. She’ll be on the podcast talking about Customer Churn. Check out the video for a sneak peek of our interview with her.
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8/4/2022 • 2 minutes, 48 seconds
The Property Management Show is Back!
We’re thrilled to announce a new season of The Property Management Show Podcast. Watch the trailer to see what this season will be about!
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7/7/2022 • 2 minutes, 16 seconds
3 Steps to Profitability with Kathleen Richards
3 Steps to Profitability with Kathleen Richards On The Property Management Show this week, Kathleen Richards is joining us to talk about profitability. She’s been on the podcast several times, and we’re asking her a pretty simple question: how can property management companies set themselves up to make good money? Kathleen Richards: An Intro […]
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1/10/2022 • 46 minutes, 43 seconds
Catching Up with the NARPM Women’s Council for Property Managers
Catching Up with NARPM Women’s Council for Property Managers Christina Wade and Kesha Jenkins of the Women’s Council for Property Managers join The Property Management Show to talk about the progress that’s been made since the last time we talked about the launch of this initiative. We’re revisiting the mission of the council and […]
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11/11/2021 • 31 minutes, 18 seconds
What to Expect at PM Grow 2022 with Michael Lushington and Ethan Lieber
This week on the Property Management Show Podcast, Marie and Brittany are joined by Michael Lushington, CEO of Fourandhalf, and Ethan Lieber, CEO of Latchel, to discuss PM Grow Summit 2022. Fourandhalf and Latchel are co-presenting the upcoming conference, which focuses on the future of property management. How is the future of property management […]
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9/30/2021 • 15 minutes, 6 seconds
Do Guarantees Work? with Chuck Hattemer
Do Guarantees Work? Chuck Hattemer of Poplar Homes is on The Property Management Show today, talking about the property management guarantees his company implemented more than six years ago, and how they’ve helped him build a better property management business. The Idea behind Making Guarantees a Marketing Strategy Chuck and his business partner have been […]
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8/26/2021 • 37 minutes, 46 seconds
Misconceptions About PM Leasing Automation with Abi Wasserman of Showmojo
Misconceptions about Property Management Leasing Automation We’re talking about leasing automation today on The Property Management Show, and our specific discussion centers around what it is and what it isn’t. We’re also talking about how it can help property managers save time and improve their reputation. Our guest is Abi Wasserman, sales manager at ShowMojo. […]
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8/19/2021 • 27 minutes, 53 seconds
Blind Spots in Property Management Marketing
The podcasts we publish on The Property Management Show usually inspire us to talk about the topics that we cover, long after the guests have left us. On today’s show, we’re sharing some of what we captured when Marie and Brittany were discussing the most common blind spots that property managers miss when it […]
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8/12/2021 • 29 minutes, 29 seconds
Closing Marketing Gaps to Compete in the New Normal
Brittany and Marie joined Ethan Lieber on the Latchel podcast to discuss marketing gaps and how property managers can compete in an industry that’s only growing more crowded and more competitive. Ethan wanted to know how a property management company can position itself and build relationships to add the marketing fuel that’s needed to grow. […]
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8/5/2021 • 1 hour, 10 minutes, 40 seconds
How Remote Work Is Impacting Property Management Maintenance | Part 2
Summary: The Property Management Show is back this week to continue our conversation with Ray Hespen of Property Meld. In the last episode, we talked about property management maintenance trends and increasing costs. Today, we’re mostly talking about how property managers can position themselves to have effective conversations with owners about maintenance. Key Takeaways: […]
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6/3/2021 • 30 minutes, 9 seconds
How Remote Work Is Impacting Property Management Maintenance | Part 1
Summary: It’s been a year since we had Ray Hespen, co-founder and CEO of PropertyMeld on The Property Management Show podcast to talk about COVID-19 and its impact on property management maintenance. The last time he was with us, we discussed ghost maintenance – the idea that all these tenants were at home with […]
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5/20/2021 • 20 minutes, 13 seconds
How to Compete with Venture-Backed Property Management Companies
Summary: Ethan Lieber from Latchel is our guest on The Property Management Show, and in this podcast we’ll talk about these behemoth venture-backed companies that seem to be entering the property management space in record numbers right now. We want to know why they’re here, what motivates them, and how smaller property management companies […]
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4/29/2021 • 34 minutes, 59 seconds
The Practice of Property Management Profitability
Summary: You may recognize today’s guest on The Property Management Show podcast. Steve Crossland is joining us, and he gave a speech at PM Grow Summit 2021 about the ABCs of property selection and portfolio selection. (by the way – if you’d like to watch that talk, and the rest of the recorded content from […]
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3/18/2021 • 41 minutes, 1 second
Property Management During Moratorium Madness
Summary: During this time of moratorium madness, it’s becoming more and more difficult to enforce leases and do your job as a property manager. Our guests, Tracy Minick and Katherine Swanberg from Real Estate Gladiators know your pain. In this episode of The Property Management Show, we’ll discuss the way property management’s role has changed […]
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3/4/2021 • 25 minutes, 49 seconds
Why Your Realtor Referral Program Isn’t Working (& How to Make it Work)
Summary: We’re talking about Realtor referral programs on The Property Management Show today, specifically, why they fail and what is required to make them successful. Vitaliy Merkulov from Renter, Inc. has joined us to share what he’s learned about referral programs and how to ensure property managers are making the most of these tools. Key […]
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2/25/2021 • 45 minutes, 32 seconds
Property Management Marketing | Part 3 | How Owner Marketing Has Changed
Summary: In Part 1 and Part 2 of our Property Management Marketing series, we discussed various aspects of property management tenant marketing. Today, we’ve invited our own John Bykowski, CEO at Fourandhalf to discuss some of the big changes he’s seen in owner marketing. We’re talking about how property management companies can keep up with […]
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2/4/2021 • 39 minutes, 30 seconds
HOA vs. Property Management Banking
Summary: On today’s episode of The Property Management Show, we’ve asked the experts in property management and HOA banking to join us. Allison DiSarro and Ken Carteron from Enterprise Bank and Trust, formerly Seacoast Commerce Bank, are on the podcast to talk about the differences in banking for property managers and banking for HOAs. Whether […]
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1/14/2021 • 37 minutes, 44 seconds
Why Property Managers Should Know About Nacha
Summary: Jordan Bennett is from the National Automated Clearinghouse Association, which is most easily identifiable to us as ACH. We’re talking about the role of the association and why it’s necessary to follow the carefully curated best practices that they’ve put together. Property management companies are often third-party senders, since you collect rent and pay […]
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12/10/2020 • 27 minutes, 6 seconds
Property Management Marketing | Part 2 | Building Waitlists & Pre-Marketing
Summary: Jeremy Tallman is the President and Managing Broker for T&H Realty Services in Indianapolis. He is talking with us on The Property Management Show today about pre-marketing and the success he’s had in building waitlists for properties that are soon to be available in his portfolio of rental homes. While this isn’t a […]
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12/3/2020 • 42 minutes, 44 seconds
Property Management Marketing | Part 1 | The Rise of Zumper & Facebook Marketing
Summary: Advertising your vacant rental units online has changed, and that’s due to some acquisitions and partnerships that we’re discussing today with James Barrett, CEO and Director of Business Development at Tenant Turner. On this episode of The Property Management Show, we’re taking a look at property management marketing and how the online marketplace has […]
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11/19/2020 • 34 minutes, 3 seconds
PM Grow Summit 2021: A Whole New (Virtual) World
Today’s guest speaks Danish, is an adventurous wine-drinker, and has 29 years of experience within the tradeshow industry. He also happens to be the CEO of Fourandhalf and PM Grow Summit. That’s right, it’s our very own John Bykowski! John joins Marie and Brittany today on the Property Management Show podcast to discuss PM […]
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11/12/2020 • 33 minutes, 45 seconds
Introducing the NARPM Women’s Leadership Council
Summary: Over the last few months, there’s been a new development at the National Association of Residential Property Managers (NARPM). The Women’s Leadership Council has been formed, and it’s growing. This group is still new and a work in progress, but their first event is coming up, and we asked Kellie Tollifson (NARPM President) and […]
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11/5/2020 • 29 minutes, 2 seconds
The State of the Rental Property Market
Summary: Dave Spooner from Innago joins The Property Management Show to talk about rent payments, whether delinquencies are as bad as we expected them to be in a time of COVID, and what the pandemic has meant for the rental property market and accelerating the embrace of property management technology. Key Takeaways: The number of […]
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10/8/2020 • 29 minutes, 41 seconds
Understanding Artificial Intelligence in Property Management
Summary: In this week’s episode of “The Property Management Show,” Marie and Brittany sit down with Faizan Ali Khan, the CEO and Founder of LetHub, to learn more about what artificial intelligence (AI) really is, and what property managers should know about its applications in their industry. Key Takeaways: Artificial Intelligence can automate communication between […]
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9/10/2020 • 30 minutes, 25 seconds
A Conversation with Two Experts in Property Management Business Plans
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8/20/2020 • 46 minutes, 52 seconds
Building & Maintaining Successful Referral Relationships in Property Management
How do you build successful referral relationships in property management? Your property management company depends on relationships, and on today’s episode of The Property Management Show, we’ve asked Paul Boudier and Terri Alcala to join us. They have a unique professional relationship in place, and they’ve been referring business to each other for years. Today, […]
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7/30/2020 • 41 minutes, 15 seconds
Website Accessibility 101 for Property Managers with Attorney Kris Rivenburgh
If you saw our recent blog post and video on ADA compliance myths, you know that ‘website accessibility’ is a big buzzword these days. But, what is it and how you can you prevent one of those lawsuits aimed at your property management company, accusing your website of not being accessible? Kris Rivenburgh is an […]
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7/16/2020 • 1 hour, 5 minutes, 12 seconds
How Property Managers Sell Before Saying a Word
What if we told you that the property management sales process starts long before you make a pitch? And what if we told you that you’re already selling even before you realize that you’re doing it? This revelation is why we’ve titled today ’s episode “How We Sell…” instead of “How To Sell…”. Today on The […]
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6/11/2020 • 55 minutes, 29 seconds
How to Keep a Virtual Property Management Team Accountable and Productive
Bob Abbott from Alarca Realty in North Carolina used to be a work-from-home skeptic. Now, he’s an advocate, and we asked him to join The Property Management Show to talk about how to establish a virtual property management team and what you can do to keep your team members productive and accountable. We asked him […]
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5/21/2020 • 51 minutes, 41 seconds
Using Data to Guide Property Owners Through Delinquency & Economic Uncertainty
As a property manager, you are likely communicating with owners and real estate investors more than usual, and your clients are probably more than a little nervous during this time of economic uncertainty. How should you guide owners through rent delinquency? To answer this question, we’ve asked Anna Myers, the Vice President and Asset Manager […]
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5/7/2020 • 51 minutes, 41 seconds
Handling Property Management Maintenance During and After a Crisis
On this week’s episode of The Property Management Show, we have invited the co-founder and CEO of Property Meld to talk to us about the subject everyone’s talking about – COVID-19. Ray Hespen is specifically discussing what’s happening with property management maintenance right now and what we can expect and prepare for once this pandemic […]
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4/23/2020 • 43 minutes, 4 seconds
Good vs. Bad Property Management Leads: Where to Draw the Line
What’s your definition of “good” property management owner leads? How do you determine which leads are “bad” ones? And if everyone has a slightly different definitions, then are we just comparing apples to oranges? Jeremy Pound is the CEO and founder of RentScale. He’s joining us on The Property Management Show to talk about the […]
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4/16/2020 • 1 hour, 3 minutes, 3 seconds
Managing Hits to Your Property Management Cashflow During the COVID-19 Pandemic
Feeling anxious about how to manage your property management cashflow during COVID19? We got you. Hopefully you’re safe and at home during these crazy times. If you own a property management company and you’re worried about your cash flow and your business operations during this unprecedented pandemic, this episode of The Property Management Show is […]
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4/2/2020 • 1 hour, 5 minutes, 1 second
Branching Out From Traditional Property Management Services
Ever thought about what it would take to expand your property management services? Our guest on The Property Management Show today is from our own backyard. Based in Oakland, we’re talking to Carlos Veliz, the CEO of Vision Property Management. Carlos shares how to branch out from your traditional property management services to create new […]
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3/26/2020 • 55 minutes, 14 seconds
Part 2: Reimagining How Standardization is Implemented in Property Management Companies
The last time we were together on The Property Management Show, you learned why having standardized systems and processes is so important to your property management company. This week, we’re digging a little deeper into that: we’re talking about how to implement standardized systems and what to do first. This can really be transformative for […]
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3/12/2020 • 55 minutes, 40 seconds
Part 1: The Power of Standardized Systems in Property Management Companies
Our next big topic on The Property Management Show is the importance of standardized systems when you’re starting, growing, or even preparing an exit strategy for your property management company. This is such an essential topic that we’re breaking it into two parts. Today is Part I, and we’ve asked Dave Gorham to join us […]
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2/27/2020 • 42 minutes, 19 seconds
An Overview of AB 1482 with Guest Keith Becker
Looking for an summary of AB 1482? Look no further. If you’re managing properties in California, it’s hard to avoid discussing AB 1482. This new law has probably taken center stage as you help the landlords and investors you’re working with comply with it’s requirements. We asked Keith Becker (DRE License #01201067) of DeDe’s Rentals […]
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2/6/2020 • 42 minutes, 43 seconds
Property Management Market Trends with Jeff Hacker
Our topic on The Property Management Show podcast today is something that’s really interesting, especially if you own a property management company. Today, we’re diving into property management market trends. The guest who’s joining us is Jeff Hacker, owner of Bayside Property Management. He’s finding that a lot of the investors he works with are […]
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1/23/2020 • 48 minutes, 7 seconds
Risk Management Mistakes That Keep Property Managers up at Night with Guest Kathleen Richards
Risk management isn’t a sexy topic, but it’s something that you need to think about as the owner of a property management company. Making mistakes while managing – or not managing – your risk will keep you up at night. It could also result in lawsuits, huge fines, and even the loss of your business. […]
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1/9/2020 • 1 hour, 9 minutes, 31 seconds
Property Management Banking and Trust Accounts (Explained by a Banker)
UPDATE: As of November 2020, Seacoast Commerce Bank has merged with Enterprise Bank & Trust. Allison DiSarro and her property management banking team from Seacoast remain intact and run the whole property management banking division within Enterprise Bank & Trust. If you would like to learn more about the merger, watch this recent episode of […]
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12/12/2019 • 1 hour, 2 minutes, 51 seconds
How 1031 Exchanges Can Grow a Property Management Business (Even if You Don’t Do Real Estate Sales)
Today we’re joined by Eric P. Hoglund, Broker (DRE #01420325) with Estey Real Estate & Property Management. He explains the benefit of understanding 1031 exchanges for property management companies, even if your company doesn’t do real estate. After doing a lot of traveling with the Navy, Eric decided he wanted to be closer to home […]
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11/14/2019 • 1 hour, 1 minute, 35 seconds
Bottlenecks to Profitability Part 4: Maintenance Limbo
On The Property Management Show today, we’re talking to John Bykowski, CEO at Fourandhalf as well as Matt Simons, general manager of Abodea. Our topic is maintenance for property management companies. How can maintenance be a bottleneck to profitability, and what can property management company owners do to mitigate that risk? By the way — […]
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10/31/2019 • 41 minutes, 18 seconds
Bottlenecks to Property Management Profitability Part 3: Leaky Sales Funnel
Does Your Property Management Company Have A Leaky Sales Funnel? This week’s episode of The Property Management Show continues our series on removing bottlenecks to encourage profitability in your property management company. We’re joined by two superstars from RentScale, Berit Elizabeth and Milissa Miller. No matter how outstanding your property management marketing is, if your […]
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10/17/2019 • 1 hour, 1 minute, 2 seconds
Bottlenecks to Property Management Profitability Part 2: Poor Accounting
Welcome to The Property Management Show’s second episode in our multi-episode series entitled Bottlenecks to Property Management Profitability. Today, we’re talking about property management accounting. We’re joined by Daniel Craig from Profit Coach. He is sharing some juicy details on property management accounting and how it impacts profitability. There’s a lot that can go wrong […]
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10/3/2019 • 49 minutes, 59 seconds
Bottlenecks to Property Management Profitability: Focusing on the Wrong Activities
The latest series on The Property Management Show podcast is going to focus on the bottlenecks that keep property managers from becoming profitable, growing and increasing their productivity. To kick off this series, we have invited Kasey McDonald to talk to us about the activities a business owner needs to focus on to start or […]
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9/19/2019 • 1 hour, 14 minutes, 13 seconds
Debunking Privacy Myths for Property Management Companies with Hans Skillrud and Donata Kalnenaite of Termageddon
Privacy is suddenly something everyone is talking about, and as a small or medium-sized property management company, you might not think you have to worry too much about it. After all, you’re not Facebook. You’re not Google. Why would privacy for property management companies be important for you? But, you do collect information from people, […]
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9/5/2019 • 55 minutes, 50 seconds
Investment Inception: How to Get Investor Owners to Trust Property Managers, with guest Shawn Johnson
Today we have a pretty cool guest on The Property Management Show Podcast. Shawn Johnson of Independence Capital Property Management is an investor and property manager, and he shares a lot of golden nuggets that will help property managers attract investors, and work better with investor clients. Our focus is on the relationship between investors […]
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8/22/2019 • 56 minutes, 27 seconds
Understanding Responsible Property Management Growth with Eric Wetherington
Eric Wetherington from New Heights Property Management has more than 25 years of experience starting, acquiring, and managing dozens of companies. He is joining The Property Management Show today to discuss responsible property management growth. We talk about what that is, and how to maintain it when you’re growing a property management company. Introduction to […]
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8/8/2019 • 52 minutes, 10 seconds
Deep Dive into Data-Driven Direct Marketing for Property Management Companies
Direct mail marketing for property management is making a comeback, and we have asked Brian Pavek from SmartZip to join us on the podcast to discuss the role data plays in this space. Over the past several years, the team behind SmartZip developed a scoring metric for the real estate industry that’s able to predict […]
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7/25/2019 • 1 hour, 2 minutes, 34 seconds
So You Married a Property Manager? How to Run a Property Management Business with Your Partner or Spouse
Do you know any successful, married property managers? We do. Hoffman Realty is one of the most successful property management companies in the country, and as you’ll soon learn, the owners of that company have a marriage that most of us would envy. Why is everything working so well? We’re going to find out on […]
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7/11/2019 • 36 minutes, 45 seconds
Understanding Workflow Automation for Property Management Companies: When it Works and When it Fails
Michael Lushington, the COO of Fourandhalf, joins Brittany and Marie on this week’s episode of The Property Management Show podcast. The guest is Will Gunadi of nextCoder, and the subject is workflow automation for property management companies. You might have read or watched Michael’s blogs about workflow and how to use it as a business […]
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6/27/2019 • 47 minutes, 1 second
How to Build and Keep a Great Property Management Team with Melissa Prandi
Your team represents your property management business, and today we’re talking about the importance of building and keeping a great property management team with Melissa Prandi, of Prandi Property Management. Many of her employees have been with her for 10 years or longer, and she’s quick to tell us that having the best team she’s […]
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6/13/2019 • 1 hour, 15 seconds
Due Diligence When Acquiring Property Management Companies: Learning from Chrysztyna Rowek’s Mistakes
Chrysztyna Rowek is the owner of Lighthouse Cove Property Management in Washington State and an active member of NARPM. She has gone from cleaning houses to buying/acquiring property management companies, and she joined us on The Property Management Show to share her experiences and the lessons she has learned along the way. Background: Buying Lighthouse […]
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5/30/2019 • 54 minutes, 6 seconds
Not Your Typical Exit Strategy: Stephanie Gordon Shares How She Sold Her Property Management Business
As the owner of a property management company, have you thought of your own exit strategy yet? Whether you’ve already chosen your path, or you’re still unsure about the best option, it’s worth listening to how Stephanie Gordon did it. If you don’t know Stephanie Gordon yet, you should. She is the founder and CEO […]
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5/16/2019 • 51 minutes, 25 seconds
Staying Personal at Scale: Sandy Highland Talks About Service and Relationships at Nearly 2,000 Doors
If The Property Management Show looks and sounds a bit different this time around, it’s because the podcast has new hosts. Marie Liamzon is the Director of Product Development at Fourandhalf and Brittany Stephens is the Director of Client Success at Fourandhalf. They got together with Sandy Highland of Sacramento Delta Property Management just after […]
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5/2/2019 • 49 minutes, 35 seconds
What Property Managers Can Learn About Automation from Propertyware’s Inaas Arabi
Small property management businesses have a lot of opportunities, even as they’re competing with larger companies. As a small business in the property management space, you have a lot of unique abilities, such as your talent for providing local service. The local knowledge you possess is irreplaceable, and it takes those big businesses some time […]
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4/15/2019 • 45 minutes, 33 seconds
The 40-Hour Work Year: Are You Working Too Much in Your Property Management Business?
Scott Fritz believes that if you are a property management business owner and you stay in that business, your company will be worth less than it would be if you train your company to work without you. He joins Alex on The Property Management Show this week to discuss the different between an entrepreneur and […]
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4/11/2019 • 48 minutes, 16 seconds
Futurescaping the Property Management Industry with Chris Lister of Buildium
Futurescaping and tracking where the property management industry is going has been interesting over the last few years. A lot of things are coming to a head, and on The Property Management Show podcast, we think it’s important to invite guests who are running big businesses. When our small business partners engage with our big […]
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3/15/2019 • 45 minutes, 24 seconds
Preparing Your Property Management Business for an Additional Location: How to Grow without Acquisitions
How can you grow your property management business by opening new locations? A lot of listeners have called and written with this question, wanting to know how to be successful in a new market without having to acquire another property management company. Jason Rose was highly recommended when I asked for help with this topic. […]
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2/27/2019 • 55 minutes, 54 seconds
How EOS Can Fuel Growing Property Management Companies
Over the last eight years, we’ve helped more than 500 property management companies grow their business by helping them develop a sound and effective marketing strategy. We’ve also been busy growing Fourandhalf. Once we hit around $2 million in revenue, the systems we had in place ceased to meet the demands of our clients and […]
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2/13/2019 • 38 minutes, 59 seconds
Taking Owners from Fear to Trust: Controlling the Whole Customer Experience
Scott Brady, owner of Progressive Property Management, had 52 doors in 2013. Now, his company manages about 1,052 doors, and he plans to grow to 3,100 units by 2020. We think he’ll do it. Today, he’s joining us on The Property Management Show podcast to talk about executing the kind of growth that most property […]
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1/30/2019 • 53 minutes, 58 seconds
Property Management Acquisitions, Growth and Marketing: The Renters Warehouse Strategy
On our first episode of the year, The Property Management Show wants to start by identifying what’s happening in the property management industry. This industry has accelerated at an extreme rate. We’ve talked about it multiple times, and new things continue to happen. For example, not only are private equity backers getting into the property […]
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1/10/2019 • 52 minutes, 25 seconds
Turn Any Sale into Lifelong Loyalty in 100 Days
We’ve made it to the end of 2018, and on this year’s final episode of The Property Management Show, we’re setting you up to take full advantage of the opportunities available in 2019. Think about the journey we’ve traveled over the last few years. In 2017, we focused property managers on the idea of sales […]
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12/27/2018 • 54 minutes, 24 seconds
How Remote Can You Go? Running a Virtual Property Management Business Without Sacrificing Service
Here at Fourandhalf, we love our sixth-floor office that looks out over Silicon Valley, and we find it helpful to have everyone in the same place. But, we often wonder whether it would be possible to build a property management business that is completely virtual. The Property Management Show received an email from a listener […]
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12/13/2018 • 32 minutes, 55 seconds
How I Did It: Kristin and Shawn Johnson Discuss the Successes and Failures of Independence Capital Property Management
On The Property Management Show, we love helping people in the industry learn from the successes and failures of property management business owners. The feedback we’ve received on our How I Did It series has been phenomenal, so we’re bringing you another episode today. Our guests are Kristin and Shawn Johnson, and they run a […]
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11/28/2018 • 51 minutes, 6 seconds
The Next Big Thing in Property Management Innovation: Talking Data and A.I. with Home365
The Property Management Show is based in Silicon Valley, and the beauty of our location is that we get to meet entrepreneurs driving property management innovation. Today, our guest is Daniel Shaked, the founder of Home365. This is a company that sells maintenance end-to-end through technology, specifically using artificial intelligence (A.I.) and their own network […]
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11/21/2018 • 47 minutes, 43 seconds
How I Did It: Lisa Wise Discusses the Growth and Expansion of Nest DC
How I Did It: Lisa Wise Discusses Property Management Growth Today on The Property Management Show, we’re talking to Lisa Wise, who runs a boutique property management company called Nest DC. She spoke at PM Grow Summit in 2017, and she’ll speak again in 2019, so if you’re curious about the conference or you haven’t […]
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11/14/2018 • 55 minutes, 26 seconds
All About Acquisitions: Michael Catalano and Steve Rozenberg Discuss Evaluation and Integration
Mike Catalano and Steve Rozenberg joined Alex on The Property Management Show to talk about growth through acquisitions. Mike Catalano is one of the most experienced property management owners to talk about acquisitions, and Steve Rozenberg runs a tightly systemized company and is thinking about acquisitions as part of his growth strategy. Alex and Mike […]
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10/30/2018 • 51 minutes, 35 seconds
What Does Fiscally Responsible Growth Look Like? Twelve Markets and 4,000 Properties in 2.5 Years – How Benton Cotter Did It
On this episode of The Property Management Show, we’re talking to a guest about fiscally responsible growth after he emailed Alex a response to the podcast about Mynd.co and Doug Brien, who received a lot of venture-backed funding to grow a property management business. Benton Cotter remarked that it was a great interview, but thought […]
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10/11/2018 • 55 minutes, 32 seconds
Steve Welty Talks about How to Dominate the World (or your Property Management Market)
Are you still passionate about property management? If you’re not, you may be driving away business. Today on The Property Management Show, we talk to Steve Welty, owner of the hugely successful Good Life Property Management. There’s a lot to discuss, from how to become competitive in a new market to the importance of reputation […]
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9/27/2018 • 51 minutes, 15 seconds
How I Did It: Stephanie Gordon Shares the Challenges that Helped her Succeed
On The Property Management Show, we’re starting a new series called How I Did It, which focuses on property management success stories. The goal is to empower property management business owners with success stories from those who have done it. We all have challenges when it comes to running our businesses, and in this series, my […]
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9/11/2018 • 52 minutes, 20 seconds
Doug’s Property Management Startup Raises $35.6 Million; Do You Mynd?
Thank you for joining us for another episode of The Property Management Show. Today, we’re talking to Doug Brien, who is the co-founder and CEO of Mynd.co, a property management startup. Before we talk about his innovative new property management platform, there are a few other things you need to know about Doug. First, he’s […]
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8/29/2018 • 55 minutes, 34 seconds
How to Structure Your Business to Grow Without Growing Pains
Today on The Property Management Show, Robert Locke is joining us to talk about how to structure your business without growing pains. This probably sounds impossible, but Robert is going to help us elevate the conversation and explain some BIG IDEAS. Why We Should Learn from Robert Locke Robert started his property management company 35 years […]
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8/9/2018 • 41 minutes, 24 seconds
Top-Line Growth and Profit in Your Property Management Business: How to Navigate the Black Holes
In this episode of The Property Management Show, we’re talking about top-line growth versus bottom line performance in your property management company. There’s a belief that’s accepted among business owners that you suffocate without profit. However, it’s also possible that you can suffocate without healthy top-line growth. Profit may be achievable, but top-line growth is possibly […]
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7/16/2018 • 49 minutes, 46 seconds
Achieving Growth with Old-Fashioned Service: A Female Entrepreneurs Guide to Navigating the Property Management Industry
This week on The Property Management Show podcast, we’re treated to an amazing entrepreneur who has been doing property management for 36 years. We’re talking to Melissa Prandi, the owner of Prandi Property Management, and we’re picking her brain for some wisdom on running a property management business successfully. Founding Story: Prandi Property Management in Marin County Melissa started as a receptionist in the company she now […]
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6/28/2018 • 48 minutes, 15 seconds
How Owner Education Events Will Grow Your Portfolio
Welcome to another episode of The Property Management Show. We’re glad you’re participating and providing us with feedback, because we see a need for quality information that will help you take a bite out of the huge opportunity that’s out there. As some of you know, 75 percent of the rental properties in the U.S. […]
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6/14/2018 • 43 minutes, 38 seconds
How to Expand Into a New Market Without Acquisition
The Property Management Show’s audience has grown to about 8,000 downloads a month, with thousands of views on YouTube. So, the intricacies of property management and how to do it right are interesting topics for everyone, especially new entrepreneurs going into the business. The guest we have today has been described as a hardworking hustler. […]
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5/24/2018 • 46 minutes, 12 seconds
Essential Ways to Adapt Your Property Management Business to Growth
Growth has been the topic of our last few podcasts, and today we have a guest who can help provide some mutual mentorship and coaching with Alex, our host. Growing is easy, but putting a framework around growth to have a successful, profitable business with happy people is challenging. It requires real leadership. Steve Rozenberg […]
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5/10/2018 • 1 hour, 9 minutes, 27 seconds
Property Management Industry Trends 2018
Elevate Operations, Systems, and Talent on both Pre and Post Sale Sides of the Business, or Become Irrelevant On November 9th, 2016, we gathered a group of industry leaders on this podcast live at the NARPM National Conference in Hawaii. Our aim was to decode the future industry trends and help property management entrepreneurs develop […]
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5/3/2018 • 1 hour, 2 seconds
Support My Growing Property Management Business: A Guide to Automation and Outsourcing
Over the last 48 episodes of The Property Management Show, at least 40 of them have covered sales and marketing. So, there’s a wealth of information for growing your property management business. If you missed those, go back in the archives and pull out a roadmap on structuring your sales team, organizing your marketing, and […]
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4/5/2018 • 40 minutes, 26 seconds
PM Grow Summit 2018 Takeaways
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Mike Kalis is the CEO and president of Marketplace Homes. He joined us on the Property Management Show podcast to talk about growth plans and discuss the challenges of acquiring property management companies. Marketplace Homes – 19 Markets and 3,100 Doors Marketplace Homes was born 11 years ago, in metro Detroit, during the collapse of […]
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2/15/2018 • 47 minutes, 19 seconds
What We Can Learn from the Failure of Detroit’s Castle Property Management
The Property Management Show Case Study The latest event in the property management industry is quite significant. Castle Property Management, a VC-backed, technology-first start-up in Detroit is closing their doors. Let’s talk about what we can learn from the failure of this property management start-up as an industry and as entrepreneurs. Our guest on the […]
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2/1/2018 • 50 minutes, 55 seconds
Putting People First for Property Management Business Success
A Chat with Aaron Robertson of Authority Property Management About a year before Alex Osenenko started Fourandhalf, he met Aaron Robertson, and they were both doing different things. Alex was working for Appfolio and Aaron was running a property management company with some business partners. Today, Alex is hosting The Property Management Show, continuing to […]
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1/11/2018 • 44 minutes, 39 seconds
Avenues to Property Management Growth: Q & A with Alex Osenenko
The Property Management Show has been on the air for about two years, and each episode inspires a lot of feedback from listeners. There have been some questions along the way as well, so on this episode, host Alex Osenenko is answering some of the specific questions that listeners have submitted. Alex will use his […]
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12/19/2017 • 44 minutes, 4 seconds
How to Hire the Best Team to Grow Your Property Management Business
Hiring someone to help you with your property management business isn’t as simple as it sounds. If you’re a business owner and you know you need to hire someone because you cannot continue to wear 16 different hats while trying to run and grow your business, the biggest challenges are immediate: You don’t have the […]
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12/7/2017 • 44 minutes, 32 seconds
How to Build the Largest Property Management Business in the Country
Here Are Your Keys to the Rent Estate Revolution. Kevin Ortner runs the largest property management company in the country. He has some things to say about where the industry is going and how property managers can move it in the right direction while growing their own businesses and increasing their own potential. On the […]
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11/9/2017 • 47 minutes, 25 seconds
Who’s Who at the PM Grow Summit 2018 – A Facebook Live Podcast and Preview
This episode is a little different because it was recorded via Facebook Live and was co-hosted by Jordan Muela from The Profitable Property Management Show. We asked six keynote speakers to give us a sneak peek of their talks for the PM Grow Summit, which will open its doors in January of 2018. In this […]
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10/12/2017 • 1 hour, 22 minutes, 46 seconds
Property Management & Communication: Science-Backed Ways to Talk with Clients
Technology is huge. With emails, Facebook, Skype, and other platforms, it’s easy to lose the art of face to face communication and interpersonal communication. People can hide behind digital technology. That means communication and relationships are more important than ever. If you can master how to communicate correctly and develop relationships, your destination is only […]
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9/21/2017 • 54 minutes, 6 seconds
Property Management Client Roadmap: How to Choose the Right Owner with Marc Cunningham
Establishing great relationships with the right owners will elevate your property management business to a more successful, more profitable level. Identifying and understanding who those owners are can help you be more selective in the business you bring in, and will give you an opportunity to control the customer journey and the professional relationship you […]
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9/7/2017 • 50 minutes, 41 seconds
How Property Management Leaders Can Achieve Better Work-Life Balance
Growth Opportunities: The Iceberg Report Right now in the United States, there are about 22 million single family rental homes and multi-family rental properties that have up to four units. Out of these, 14.3 million, or 65 percent, are self-managed by the investor or landlord. This offers a vast opportunity to the 32,000 small or […]
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8/23/2017 • 49 minutes, 30 seconds
The Framework of a High-Performance Property Management Team with Adam Hooley of Apmasphere
According to the Iceberg Report, right now in the United States, there are about 22 million single family rental homes and multi-family rental properties up to fourplexes. Out of these, 14.3 million, or 65 percent, are self-managed by the investor or landlord. This gives a vast opportunity to the 32,000 management companies competing for the business. By […]
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8/9/2017 • 54 minutes, 12 seconds
How to Hire, Train & Succeed with Property Management BDM’s
Our guest today is Kasey McDonald, who trains Business Development Managers (BDMs) in Australia and here in the United States. She is a consultant for the BDM Academy, which helps property management companies grow and scale, paying special attention to sales. The topic we’re discussing today is how you can support your BDM so that you […]
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7/27/2017 • 52 minutes, 46 seconds
What if Property Management Companies Recruited Like Tech Startups?
Two guests are needed today because our topic is complex: attracting and retaining top talent for your property management firm. The specific challenge is that, according to Forbes, 60 percent of everyone in commercial real estate services will be at retirement age in the next five years. Even if you are a single-family residential property […]
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7/20/2017 • 52 minutes, 22 seconds
Property Management Fee Maximization with Darren Hunter
Our topic today is maximizing fees, otherwise known as value-added services. The main revenue source for most property management companies is their management fee, but there are many value-added services that can be incorporated to increase revenue. Our guest, Darren Hunter, specializes in this and is a household name in the Australian property management community. […]
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7/5/2017 • 56 minutes, 34 seconds
How to Restructure Your Property Management Department and Satisfy the Savvy Client with Rhys Standley
How do you restructure your property management company or property management department to satisfy a savvy client? Rhys Standley, Owner of Just Property Management in Australia, has a creative solution that has increased his company’s client satisfaction and employee satisfaction. We met Rhys at the recent LPMA event in Australia, where the best minds and […]
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6/28/2017 • 41 minutes, 50 seconds
Building a Powerful Local Network for Your Property Management Company with Joe Stokley
The topic today is how to sell property management services by building a powerful local referral network. Our guest, Joe Stokley, can speak intelligently on this subject because he is a master networker. Joe runs Stokley Properties, a successful property management business in Walnut Creek, California. Joe and his wife began as real estate investors, […]
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6/14/2017 • 40 minutes, 43 seconds
How to Position your Property Management Company for a Successful Exit
The topic of preparing your property management company for a successful exit is a big one, and our guest today is one of the brightest minds in property management. Andrew (Andy) Propst has experience in taking his company, Park Place Property Management, from 200 properties to 4,000 properties in eight years and in just the […]
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5/24/2017 • 54 minutes, 51 seconds
How to Put Together Real Estate Investor Education Events with Douglas Skipworth of CrestCore Realty
Hosting events that educate real estate investors will increase your visibility in the local community, position you as an expert, offer major credibility, be a potential boon for referrals, as well as get you in front of an ideal customer. Needless to say, it is a great way to drive new business, and we have […]
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4/19/2017 • 35 minutes, 16 seconds
Property Management Maintenance Company: Systemizing for a Competitive Advantage
Today, we are talking about maintenance services and how you can turn it into a competitive advantage for your property management company. Here with us to answer our burning questions on the subject is an expert in this realm: Curt Fluegel, the CEO and founder of PM Toolbelt. About Curt Fluegel, the Founder of […]
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3/15/2017 • 39 minutes, 47 seconds
The Anatomy of a Successful Property Management Sales Call
Today, we’re giving you the inside scoop as we listen in on one of our clients, Ryan Weir, with Walker Weir Property Management in Auckland, New Zealand. We’re going to dissect one of his sales calls, received from his Google Ads campaign – an owner lead, interested in property management. We’ll listen to Ryan navigate […]
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For this episode of the Property Management Show, we provide answers to sales questions about growing a property management business. This was done as part of a live segment at the recent PM Grow Summit in West Palm Beach. Along with Alex Osenenko, we bring in three experts who have already built high-growth property management […]
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2/15/2017 • 21 minutes, 11 seconds
Running a Property Management Business: Top 10 Mistakes to Avoid
Today, we’re talking with Brad Larsen, Founder/Owner of Larsen Properties in San Antonio, about The Top 10 Property Management Mistakes and How to Learn From Them. These tips will help avoid the pains of growing a property management business. We are excited to bring in Brad, who: is a retired army captain. earned a master’s […]
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1/12/2017 • 52 minutes, 4 seconds
Jason Goldberg on Perspective, Stress, and Overcoming Property Management Challenges (Free Book Offer Inside)
Our guest today is Jason Goldberg, who is a life coach, international best-selling author, a speaker, and just a great human being. Subscribe to The Property Management Show on iTunes Q: I have your book here, Prison Break, and let me set the stage for this podcast. I want to use our time today to […]
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12/20/2016 • 1 hour, 5 seconds
Deniz Yusef on What a Good Business Development Manager Will Do For Your Property Management Company
Today our guest is Deniz Yusef, who trains business development people in Australia’s property management industry. We are definitely lucky to bring him on board; to date, we haven’t run into anyone like him here in the United States, or even elsewhere in the world. Preconceived notions may have you thinking that you first need […]
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11/30/2016 • 40 minutes, 40 seconds
Disruptive Property Management Industry Trends in 2017 – Modernize, Grow, or Become Irrelevant
Alex is coming to you from the 2016 Annual NARPM convention in Maui with: Jordan Muela as the co-host; CEO of LeadSimple. Michael Monteiro, the CEO of Buildium Andy Propst, CEO of HomeRiver and past national NARPM president Our topic is the state of the property management industry, and we want to talk about how […]
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11/9/2016 • 0
Entrepreneurial Wisdom From the Modern Day Napoleon Hill – Andrew Warner, Founder of Mixergy
Our guest today is Andrew Warner. He runs a very popular podcast for entrepreneurs called Mixergy. If you want to learn everything that you need to know when it comes to business, you listen to Mixergy. It’s not Andrew teaching the wisdom of his ways, it’s Andrew interviewing all the top names out there. Some […]
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10/26/2016 • 40 minutes, 9 seconds
Business Process Outsourcing for the Modern Property Management Company with Todd Breen of VirtuallyinCredible.com
Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes Our topic today is business process outsourcing for modern property management companies. My guest is Todd Breen, who has a wealth of experience in a couple of areas. He has been running his company – Home Property […]
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9/30/2016 • 39 minutes, 47 seconds
Empathy’s Impact on Growing a Property Management Company – The Nest-DC story
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9/15/2016 • 0
How One Houston, TX Property Management Company Failed into an Award-Winning Business: The Empire Industries Story
This talk was an interesting one as we were able to corral a long-term customer in Steve Rozenberg to join us for this interview. He’s a commercial pilot for United Airlines, and he also runs one of the fastest growing property management businesses in Empire Industries located in Houston, TX. He shares his story in how […]
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8/30/2016 • 42 minutes, 52 seconds
Starting a Property Management Company: Pricing Structure
If you are thinking about starting your own property management company, or looking to improve processes and organization, you will need effective property management fee structures in place so you can continue running your business that’s fair to you and your clients. Having a pricing structure for your property management company will not only help […]
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8/16/2016 • 17 minutes, 50 seconds
How to Set Pricing for Your Property Management Company: Featuring Kathleen, The Property Management Coach
Our special guest today is a property management guru and the property management coach – literally. She’s Kathleen Richards, who owns a business called The Property Management Coach. The topic we’re talking about today is pricing structures. Our customers always ask how to set up pricing. Q: Kathleen, can you give us a quick intro […]
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8/10/2016 • 0
Duke Dodson on Compensating a Salesperson in Property Management
Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes The topic today is how to compensate a salesperson for your property management company. If we have a chance, we’ll talk about when you should hire that salesperson and shed some light on how to find and […]
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7/19/2016 • 31 minutes, 14 seconds
Where to Buy Real Estate: Las Vegas v. Memphis – Investment Property Showdown
This “Las Vegas vs. Memphis” interview is the first episode of our “Investment Property Showdown” sub-series within the Property Management Show podcast umbrella. This also serves as the 7th episode of The Property Management Show — the very first podcast dedicated to the property management industry and its success. Key Takeaways: When investing in real […]
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6/24/2016 • 18 minutes, 42 seconds
Starting a Property Management Company – Exploring Advantages of a Franchise with Brian Birdy
Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes The topic today is understanding the process of joining a property management franchise when you’re starting your property management business. We have two guests who are the perfect people to speak on the subject. Randall Henderson, the […]
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5/25/2016 • 45 minutes, 48 seconds
How to Find and Implement the Latest Technologies to Grow Your Property Management Business with Chris Hermanski
Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes The topic today is how building a culture of innovation can grow your property management business. Our guest is Chris Hermanski, someone I’ve known for six years. Chris, can you tell us about yourself and how you […]
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4/27/2016 • 24 minutes, 27 seconds
How to Setup a Solid Sales Process for Your Property Management Company with Jordan Muela
Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes My Co-Host and colleague Jordan Muela, with LeadSimple, visited the Fourandhalf studio to help me map out a solid sales process for your property management company. How to Set Up a Solid Sales Process for Your Property […]
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3/18/2016 • 31 minutes, 9 seconds
“How We Did It” – A Husband and Wife Story of Starting and Building a Successful Property Management Company
Our guests today are Kim and Scott Hampton with of Hampton & Hampton Property Management. Kim and Scott take us through their story of starting and building a successful property management company in Orlando, Florida. Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes The Property […]
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2/17/2016 • 30 minutes, 34 seconds
How to Hire and Retain the Best Talent for Your Property Management Company with Jindou Lee
Our guest today is Jindou Lee, CEO of Happyco.com, a company that provides Mobile Inspection tools for the Property Management industry. Alex, who hosts the podcast, is the CEO of Fourandhalf, a digital marketing agency that works exclusively with the Property Management industry. Happy Co and Fourandhalf are very different businesses, however the success of […]
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1/30/2016 • 27 minutes, 56 seconds
10 Property Management Business Growth Hacks for 2016 with Jordan Muela, Hosted by Alex Osenenko
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1/14/2016 • 40 minutes, 25 seconds
Growing a Property Managing Company by Targeting Self Managing Investment Property Owners – Blue Ocean Strategy with Scott Brady
Our guest today is Scott Brady, President of Progressive Property Management in South California. Scott and Alex discuss a specific property management growth strategy: targeting SMIPOs or Self Managing Investment Property Owners. Scott reveals how he doubled his company size every year for the last 4 years by implementing the “Blue Ocean SMIPO Strategy”. Subscribe to […]
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12/24/2015 • 32 minutes, 16 seconds
Starting a Property Management Company – How Much to Charge and How to Build a Team
Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on the Latest Episodes Our guest today is Kathleen Richards, President of Portola Property Management and PropertyManagementCoach.com. Our interview is geared towards a newer Property Management company that may need help establishing their pricing and hiring people. However, this interview contains […]
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12/11/2015 • 0
How to Scale a Property Management Business Through Pay-Per-Click and Pay-Per-Lead
Our guest today is Jordan Muela, CEO of LeadSimple.com, a sales CRM software tool designed specifically for property management firms. Jordan and Alex discuss how successful property management companies use both Pay-per-click and Pay-per-lead strategy to scale and grow their businesses. Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on […]
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11/24/2015 • 41 minutes, 20 seconds
How to Buy or Sell a Property Management Company
Our guest today is Michael Catalano, CEO of Real Estate Connections, a property management firm based in the Silicon Valley, CA. If you’ve ever wondered who to buy or sell a property management company, then this Podcast is for you. Subscribe to The Property Management Show on iTunes Today to Stay Up to Date on […]
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