Are you overwhelmed by the daily grind, in a state of “suck,” with an overflowing inbox, double bookings, and a constant feeling of putting out fires? Ever thought about hiring an assistant but not convinced it’s worth the money, time, and effort to bring one on board? In this episode of Team Success, host Shannon Waller sits down with Steven Neuner and Ryan Cassin, her co-authors of Superpowered: The Secret That Helps Every Entrepreneur Eliminate the Suck, 10x Their Impact, and Have More Fun in Work and Life. Shannon, Steven, and Ryan will shift your mindset about hiring an assistant so you can step out of the chaos and settle on nothing less than 10x growth and freedom. Download Episode Transcript Show Notes: Constant State Of Suck Many entrepreneurs can end up in a “constant state of fire drill” before they decide to hire an assistant. The setup for failure: “Most entrepreneurs show up in the worst possible, least collaborative, lowest energy state to go make one of the most important, most influential, most meaningful hires they’re going to make in their business.” —Steven Neuner Mindset Shifts Required Before Hiring Steven coaches desperate entrepreneurs to shift their mindset to see hiring as an investment of time rather than an investment of money. Investing time to grow the relationship with a new assistant pays exponentially higher dividends down the road in both your business and personal life. Another important mindset shift is being courageous and vulnerable enough to let someone else see the backstage of your business. Entrepreneurial Executive Assistant This role requires the assistant to delegate and manage up, rather than the other way around. The assistant’s Unique Ability® frees you to stay in your own Unique Ability lane. Entrepreneurs must think of their assistant as a partner on their growth journey, one in which the assistant will also be growing professionally and personally. Entrepreneurial assistants, like entrepreneurs, don’t like getting bored; they will want to lead, take initiative, and be creative in areas outside of your Unique Ability. The Secret Many people think of an assistant as someone to whom they can delegate stuff they don’t want to do. The “secret” is that your assistant can be your all-around support partner who can give you superpowers and help you expand what you think is possible. The Superpowered Scale Resignation Desperation Frustration Delegation Superpowered “Best Self” Support Steven’s assistant has a Better Husband Playbook, Better Friend Reports, and other ways to help connect him with his most valuable relationships so he never loses sight of them. Steven’s assistant acts as an accountability partner for his health goals and habits. The Mindset That Holds Back Entrepreneurs “At some point, the thing that allowed you to create the business and get it started from nothing in the first place, that kind of mindset holds you back from being able to grow it to the next level.” —Ryan Cassin. Ryan’s assistant, Leslie, recognized that Ryan’s procrastination on an upcoming project meant it wasn’t his Unique Ability, even though it was something he was excellent at. So, Leslie took initiative to plan, coordinate, and complete the project without discussing it with Ryan, and it ended up better than Ryan had imagined himself accomplishing. Impact On Entrepreneur Support Partners Leveraged support partners find opportunities to respond to challenges, grow, and achieve fulfillment in parallel with their entrepreneur. Many support partners grow into new responsibilities, new roles, and new connections in the organization. With so much core institutional knowledge, they can also become coaches and trainers for new hires. Onboarding Process For Support Partners First 30 Days: Know You Second 30 Days: Understand You Third 30 Days: Anticipate You

Are you inadvertently sabotaging your entrepreneurial company by hiring corporate talent? In this episode, Shannon Waller reveals the pitfalls of bringing corporate mindsets into entrepreneurial environments. Learn how to identify candidates with true entrepreneurial spirit, ask the right interview questions, and build a team that thrives on innovation, contribution, and rapid growth. Download Episode Transcript Show Notes: Corporate hires can be a risky choice for entrepreneurial companies due to fundamental differences in mindset and work approach. The meaning of "responsibility" differs greatly between corporate and entrepreneurial environments. Corporate backgrounds often emphasize status and hierarchy, while entrepreneurial companies value contribution above all. Red flags in interviews include candidates prioritizing salary, time off, team size, and office location over potential contributions. Corporate titles can be detrimental in entrepreneurial settings, as they focus on status rather than results. Unique Ability® titles that highlight an individual's value creation are preferable in entrepreneurial companies. When hiring, look for candidates with entrepreneurial backgrounds or experience, such as childhood businesses or side hustles. Former corporate employees who felt constrained or stifled in their previous roles may thrive in entrepreneurial environments. Entrepreneurial companies offer more freedom, innovation opportunities, and faster-paced environments compared to corporate structures. Hiring managers should prioritize candidates excited about contributing to company growth rather than personal status. Diversity in thinking and problem-solving approaches is crucial for entrepreneurial teams rather than hiring clones of existing team members. Successful candidates should be willing to work independently, be hands-on, and make a direct impact on the business. Entrepreneurial companies should emphasize their unique culture and growth opportunities when recruiting to attract the right talent. Hiring the right people is challenging but critical for maintaining an entrepreneurial culture and driving business success. Entrepreneurs should trust their instincts during the hiring process and be wary of candidates who don't align with the company's entrepreneurial spirit. Resources: Unique Ability The Kolbe A™ Index

Are you an authentic leader? Do you find it easy or hard to be transparent with your team? In this episode, Shannon Waller discusses the power of authenticity and transparency in leadership. She shares practical strategies to build trust, engage your team, and create psychological safety so that everyone feels safe to express their ideas and take risks. If your team doesn’t seem to take risks, this will be an eye-opening episode to listen to. Download Episode Transcript Show Notes: It’s more important for your team to trust you than to simply like you. Being transparent means being open, honest, and authentic without hidden agendas. Our brains are wired to perceive threats more than safety. Without trust, teams become defensive and stagnant. When team members feel safe to take risks and voice their ideas, this leads to greater innovation and success. Strategies For Transparency: Share insights from leadership meetings openly with your team. Provide more information rather than less to avoid misunderstandings: use The Impact Filter™ tool to share your thinking and intentions. Explain the reasoning behind decisions and include awareness of the emotional impact on the team. Use “I” statements to express your feelings without blaming others. Acknowledge your limitations and ask for help when needed. Ask open-ended questions without leading toward a specific answer. Be willing to listen genuinely. Close the loop on discussions by sharing outcomes and reasoning behind decisions. Regularly check in on how team members feel about decisions. Stay straightforward and avoid manipulative tactics; focus on solutions instead of creating unnecessary drama. Understand your own triggers and emotional responses to better manage interactions with your team. Regularly assess where you can improve transparency in your leadership approach: Where have you felt like it was appropriate to be open and honest? Where do you feel held back? Where do you take things personally? Resources: EOS®: Entrepreneurial Operating System® The Impact Filter Kolbe PRINT®: Team Success Podcast, episode 224, “Uncovering ‘The Why Of You,’ With Debra Levine” CliftonStrengths® Working Genius®

In this episode, Shannon Waller and guest Steve Heroux discuss the importance of sales coaching and understanding Sales DNA profiles. Steve addresses the negative perceptions of sales and the challenges entrepreneurs face in hiring effective salespeople, and offers actionable insights to transform sales culture. Tune in for a fresh perspective on finding and nurturing great sales talent! Download Episode Transcript Show Notes: Effective sales coaching is essential for developing a high-performing sales team and should focus on individual strengths and weaknesses. Understanding the Sales DNA profile can help identify the unique strengths of salespeople, allowing for tailored coaching and training strategies. The sales profession often suffers from a negative perception, with many seeing salespeople as pushy or manipulative, which can hinder effective selling. Sales leaders play a crucial role in shaping the culture and practices of their sales teams. Poor leadership can perpetuate negative stereotypes about sales. Finding the right salespeople is challenging, which means entrepreneurs must prioritize hiring individuals who align with the company's values and customer needs. One-size-fits-all training programs are ineffective. Custom training based on the Sales DNA profile can lead to better results. Trust is a critical component in sales. Building genuine relationships with clients can counteract the negative stereotypes associated with sales. Many entrepreneurs struggle with sales because they excel in product development but lack sales expertise, leading to potential business failures. Defining an ideal customer profile helps sales teams focus their efforts on prospects that are more likely to convert and benefit from the product or service. Teaching salespeople to say no to unsuitable prospects is vital; just because someone is willing to buy doesn't mean they should. Salespeople are motivated by personal goals and family needs. Leaders should align company objectives with these motivations to foster engagement. There is a need for a cultural shift in how sales is perceived and practiced, moving away from aggressive tactics to a more consultative approach. Providing sales teams with the right tools and resources, including training and technology, is essential for empowering them to succeed. The sales landscape is constantly evolving; ongoing training and development is necessary to keep sales teams competitive. Focusing on building long-term relationships with clients rather than short-term sales can lead to greater success and customer loyalty. Resources: The Sales Collective Steve Heroux on LinkedIn Book: Sales Is Not a Dirty Word: The Definitive Guide for Success in Sales by Steve Heroux Book: To Sell Is Human: The Surprising Truth About Persuading, Convincing and Influencing Others by Daniel Pink Book: Start With Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek Book: The End of Average: How We Succeed in a World That Values Sameness by Todd Rose Book: Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear Unique Ability® The Kolbe A™ Index CliftonStrengths®

In this episode of Team Success, host Shannon Waller is thrilled to talk with special guest Marlene Chism, an expert on workplace drama and how to handle it effectively. Their long discussion is full of great communication and listening strategies to help you have that difficult discussion you’ve been avoiding. Shannon highly recommends all senior leaders read Marlene’s latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading, for more practical wisdom on managing conflict at work. Listen now to find out the three words that heal any conflict. Download Episode Transcript Show Notes: The Karpman Drama Triangle consists of three roles: Victim: Feels powerless and blames others. Persecutor: Lashes out and is hard to get along with. Rescuer: Tries to fix everything for others. Denial: Added by Marlene in the center for Avoiders who say, “I don’t do drama.” People aren’t just one thing; they cycle through each regularly. Getting out of the drama triangle means becoming a Creator. Regulation Before Resolution: Regulating your emotions before approaching conflict allows you greater clarity, empathy, and a solution-oriented mindset. Emotional Awareness And Emotional Integrity: Accept that you have negative feelings. Represent yourself and your own feelings, not anyone else’s. Responsible Language: Ask questions. Speak to the vision. Focus on the outcome you want. Avoid generalization, blame, resentment, lack of choice, and justification. Radical Listening: Acknowledge the other person’s feelings: “It sounds like … ” Similar to Chris Voss’s “Tactical Empathy.” Similar to the Collaborative Way’s “Generous Listening.” Avoid trying to come up with a solution. Avoid telling a related story about yourself. Notice your own emotions without expressing them. “Don’t argue with other people’s feelings.” —Shannon Waller The Inner Game: External conflict starts when there is internal conflict. “Drama: the obstacle to peace or prosperity.” —Marlene Chism Work on your own clarity first because “the one with clarity navigates the ship, and everyone else shovels coal.” Be self-aware without being self-obsessed. Fulcrum Point Of Change: Nothing happens until you are willing to release your resistance to change. The “story” in your head about what is happening is the source of your suffering, not the other person, not the situation. Three-part approach for leaders: Establish a foundation: Examine what’s happening that shouldn’t happen to go into conversation with intention. Achieve leadership and employee clarity: Have the conversation and come to an agreement. Maintain accountability: Follow up two weeks after conversation. Specific strategies for difficult conversations: State intentions up front to reduce anxiety and defensiveness. Keep the discussion focused on constructive outcomes. Focus on the opposite of the issue to create a positive intention. Address observed behaviors and their impact rather than making accusations or generalizations about a person’s character. Use company values and vision to guide the intentions. Share the “story” you’re telling yourself about the situation. Say, “Walk me through what your perspective is.” Ask, “What do you want?” and “Would you be willing … ?” When you get denial or defensiveness: “That may be, but here’s what I need.” Three common responses to conflict are the 3 A’s: Aggression, Avoidance, and Appeasing. Resistance is almost always based on the need to be right. Three magic words that will heal any conflict: “You were right.” The “LABOR” principles for difficult conversations: L Ask for what you want. set B Own your stuff. Represent yourself. Major organizational problems can often be traced back to conversations that should have happened but didn’t. Strategic Coach® Tools For Clarity: Use The Impact Filter™ to get your thoughts do...

In this episode, Shannon interviews IT By Design founder Sunny Kaila, who shares his inspiring journey from taxi driver to successful entrepreneur and offers insights on leveraging talent markets and expanding businesses internationally. Tune in to discover his proven strategies for multicultural collaboration, and learn how to access global talent to drive your business forward. Download Episode Transcript Show Notes: Sunny shares his story of moving from India to New Jersey at 17, working various jobs to support his family, and eventually putting himself through college to study computer engineering. His entrepreneurial journey began in 2003 when he started IT By Design, which has now grown into a global company. Sunny also discusses his book The Secret To Building Winning Global Teams, sharing insights into how his company successfully integrates global talent to provide 24/7 IT services. His tips include: The rise of remote work has created opportunities for borderless hiring, allowing businesses to tap into a global talent pool. Building a global team can lead to significant labor cost savings of 30-70%, leading to greater profitability and overall business valuation. Effective multicultural collaboration is essential for managing diverse teams and can improve both cash flow and company culture. Investing in a strong learning and development division is key to equipping team members with the necessary soft skills and cultural understanding to work remotely effectively. Transitioning from direct sales to collaborating with competitors can expand your reach and create mutually beneficial partnerships. Understanding the unique needs of different markets is crucial for tailoring your approach to team management and service delivery. Implementing a 24/7 operational model allows for continuous service and support, which is vital for technology-driven businesses. Leaders must adapt their management styles to effectively lead remote teams, focusing on communication and cultural alignment. Maintaining a balance between cost efficiency and employee well-being is essential to sustaining a positive company culture. Using innovative strategies to manage rising operational costs can help businesses remain competitive in an evolving market. Regularly assessing and adjusting your team structure can lead to improved performance and adaptability in a changing business landscape. Sharing best practices and experiences can help other leaders navigate the complexities of building and managing global teams. Resources: Book: The Secret To Building Winning Global Teams by Sunny Kaila Unique Ability® CliftonStrengths® The Impact Filter™

Do you take the time to reinforce your team’s strengths, or do you simply take their strengths and talents for granted? In this episode, Shannon Waller explains the benefits of reinforcing team strengths rather than fixing weaknesses. Learn why this counterintuitive approach can boost morale, productivity, and even your bottom line. Download Episode Transcript Show Notes: Growing Strengths People often take their natural abilities for granted. When people realize their capabilities are valuable to others, they will invest more time and effort into developing them further. Gallup’s Framework For Understanding Strengths Talent: A natural way of thinking, feeling, or behaving. Investment: Time spent practicing, developing skills, and building knowledge. Strength: The ability to consistently provide near-perfect performance in a specific task. Raw talent alone is not enough; it must be combined with investment to become a true strength. Mindset For Talent Development To recognize individuality and uniqueness in others, leaders must first acknowledge and develop their own Unique Ability®. This mindset may be challenging for leaders who believe: They need to be all things to all people, or People are basically all the same Dan Sullivan has said a key aspect of running a Self-Managing Company® is the willingness to be ignorant: Leaders don’t need to know every detail of their operation if they trust their team members to use their unique strengths to excel in their respective roles. The Difference This Can Make Benefits of reinforcing your team’s strengths: Builds habits Improves team dynamics and collaboration Increases productivity Increases creativity Supports more fulfilling careers Reduces workplace problems Supports self-managing team members Recognizing And Nurturing Unique Talents Give people feedback: “Hey I really appreciate it when you do this; it really makes a difference. You do this faster than anyone else on the team does.” Ask the question: “Is this something you really enjoy doing too?” Unique Ability combines excellent skills with passion, joy, endless energy, fascination, and a constant desire for improvement. How To Take Action Pay attention and take action when someone volunteers to do something no one asked them to do, and they are exceptional and energized by it. Speak out about what’s working to reinforce the things you want to see more of. Use The Impact Filter™ tool from Strategic Coach® to clearly communicate expectations for specific tasks and projects. Read the upcoming book in the Ambition Series coming in Fall 2024, Casting Not Hiring, and download the 4 x 4 tool. The 4 x 4 is used to communicate to team members the overall expectations for their role and teamwork. The 4 x 4 tells team members how they can excel in their performance by: Being alert, curious, responsive, and resourceful Focusing on results that are faster, easier, cheaper, and bigger Being a hero to you Avoiding the things that drive you crazy Use The Communication Builder with your team members to understand each other’s work preferences, communication styles, and stress responses. Resources: CliftonStrengths® Unique Ability The Communication Builder The Self-Managing Company by Dan Sullivan The Impact Filter Casting Not Hiring by Dan Sullivan and Jeffrey Madoff (coming Fall 2024)

Are you looking to maximize your teamwork with your executive assistant? In this episode, Shannon Waller dives deep into the key strategies for a successful strategic partnership. From finding the right person to implementing daily habits and strategic planning meetings, you'll discover how to triple your productivity effortlessly and elevate your teamwork to superpower status! Download Episode Transcript Show Notes: Finding The Right “Who”: It's crucial to hire someone who thrives in a support role and complements your working style. Use tools like DISC and CliftonStrengths to ensure compatibility. Communication Builder: This tool helps identify communication preferences and patterns, preventing conflicts and fostering better teamwork. It's available for free at yourteamsuccess.com. Daily Meetings: Regular check-ins, ideally daily, help keep both parties aligned and focused. Starting these meetings with a Positive Focus® elevates your energy levels, boosts productivity, and enhances confidence. CC On Emails: Copying your assistant on relevant emails ensures seamless information transfer and task delegation. Access To Email And Calendar: Granting your assistant full access to your email and calendar allows them to manage your schedule effectively, freeing you up to focus on high-priority tasks. Appreciation: Regularly expressing gratitude and acknowledging each other's contributions strengthens the partnership and boosts morale. Strategic Planning Meetings: Holding these meetings every five to six weeks helps you plan and prioritize upcoming tasks and projects, ensuring nothing falls through the cracks. Resources: Books Superpowered: The Secret That Helps Every Entrepreneur Eliminate the Suck, 10x Their Impact, and Have More Fun in Work and Life by Ryan Cassin, Shannon Waller, and Steven Neuner Tools And Concepts The Team Success Toolkit Unique Ability® The Impact Filter™ Profiles The Kolbe A™ Index PRINT® Why of You CliftonStrengths® Working Genius® DISC Profile

Do you feel as though you have a really talented team but that not everyone is aligned on the direction you’re going? In this episode, Shannon Waller describes how a lack of leadership can be undoing your team’s potential. By the end, you’ll learn practical strategies to ensure that everyone is on the same page, working toward a common goal. Download Episode Transcript Show Notes: Unique Ability® without a clear goal or purpose: Unique Ability® Teamwork thrives when each team member is focused on what they love to do best. However, without a clear goal, intention, or purpose, the strengths and talents of team members can go astray, or worse, sabotage the work of the overall business. This can lead to individuals pursuing their own interests rather than working toward a common goal. Over time, team members accustomed to a lack of direction may develop an entitlement attitude and resistance to being pulled back in. Impact On Team Performance: Without clear leadership and direction, Unique Ability Teamwork may result in individuals contributing their intellect but not their full commitment or passion. Projects may suffer from delays, lack of creativity, and a lack of coordination among team members, akin to a rowing team rowing out of sync. Solution: Shannon suggests a proactive approach. Leaders should: Double-check their own clarity on goals and intentions. Communicate these clearly to the team. Ensure alignment through open conversations. Using tools like The Impact Filter™ can help articulate purpose, importance, ideal outcomes, and success criteria, fostering a shared understanding and commitment among team members. The collaborative approach opens projects up to the collective intelligence, as different team members bring diverse insights and considerations to the table. Resources: The Team Success Handbook by Shannon Waller PRINT® Kolbe Radical Candor Unique Ability Teamwork Wanting What You Want by Dan Sullivan The Impact Filter

Ready to level up your teamwork? In this episode of Team Success, Shannon dives deep into her love for profiles and assessments like Kolbe and PRINT and how she uses them to understand team members better. She explains how profiles help build trust, provide a road map for effective teamwork, and streamline the process of getting to know team members' motivational needs and strengths. She also shares tips for how to use profiles to make the hiring process easier, faster, and better. Listen now to learn all about how to use profiles to unlock your own team’s success! Download Episode Transcript Show Notes: Personality profiles and assessments are essential, reliable tools for anyone hoping to understand their own or someone else’s motivations, needs, and natural strengths. They provide a road map for building trust and providing effective support. In a fast-paced work environment where personal interactions are limited, profiles offer a shortcut to quickly gain insights about your team members—like what you can expect from them, their strengths, and their motivators—that would otherwise take significant time and effort to uncover. When used correctly, profiles shouldn’t box people in, but rather generate insightful questions and deepen understanding, fostering teamwork by aligning team members’ motivations and strengths with their roles and responsibilities. By understanding and appreciating the complementary skills of those on their team, individuals can leverage one another's strengths to produce exponential results. Profiles are also a valuable hiring tool, especially for roles in sales or leadership. These profiles include: Kolbe A™ Index: Measures conative strengths or natural tendencies in problem-solving and productivity. Working Genius®: Identifies where individuals naturally excel in a project's lifecycle, from ideation to execution. CliftonStrengths®: Highlights individual talents and potential areas for development. DISC: Provides insights into personality traits related to work style and interactions. PRINT®: Reveals underlying motivators and how they influence behavior in professional settings. Resources: Kolbe A Index Working Genius CliftonStrengths DISC Profile PRINT

Are you struggling with a lack of alert, curious, responsive, and resourceful people in your business? Here, Shannon Waller takes a look at the frequently overlooked importance of the language you use when talking about the people operating in your business. By shifting your mindset regarding this one term, you can unlock the full potential of your team and elevate their performance. Tune in to learn how to transform your team into a powerhouse of unique individuals making impactful contributions together. Download Episode Transcript Show Notes: The language you use to refer to the people you’ve hired to work with you (“staff,” “employees,” or “team members”) reflects different mindsets and can impact engagement and performance. The term “staff” suggests bureaucracy, formality, and viewing people as fulfilling roles rather than as unique and creative individuals. “Employee” is more neutral but can still imply a transactional, replaceable view of team members. Referring to people as “team members” emphasizes their unique contributions and the collaborative, team-based nature of the work. How you think about your people is reflected in your actions. “Staff” and “employees” are frequently counted as FTEs and costs. Businesses think of costs as something to minimize, to make as efficient as possible, and to be cut as necessary to improve profits. People who are treated as costs—like the office paper supply—can feel they’re being treated as things and not as people. Treating team members as investments rather than costs leads to better results. With investments, you put a little in to get a lot more in return. When you nourish unique capabilities in people, their contributions expand in ways you could not have predicted. When people don’t work out as investments: Have you made sure you’ve found the right people who are motivated by their work and aligned with your business? Do they have the capacity for their role? Keeping bad investments is not good for your business in the long term. You may need to subtract so you can multiply. Dan Sullivan says, “I’m just a team member here. I just have a unique set of skills, and that’s what I want to do. I need a ton of other people to make the projects that I want to be a part of happen.” Dan’s commitment to his own Unique Ability® contribution to the business reinforces his commitment to supporting the Unique Ability contributions of everyone else on his team. Ask your team how they feel about the language used to describe them. Pay attention to how you refer to people no matter whom you’re speaking with. People want to know they’re valued as individuals and trusted to find opportunities to contribute the best way they know how. Resources: Leadership and Self-Deception by The Arbinger Institute EOS®: Entrepreneurial Operating System® “A Conversation With Kathy Kolbe: Conative Intelligence & The Importance of Caring First,” Team Success Podcast, ep. 259. Multiplication By Subtraction by Shannon Waller Unique Ability

On this special episode of Team Success, Shannon Waller is joined by her dear friend and former colleague Nicole Pitcher, a Strategy and Planning Support Partner who played a pivotal role in Shannon’s professional development and contributed to her legendary approach to teamwork. They discuss how, while working at Strategic Coach®, Nicole transformed the standard executive assistant role into a Strategic Support Partnership. They also explore how this kind of relationship leverages both parties’ strengths and keeps entrepreneurs committed and accountable to their goals. Nicole’s evolution offers invaluable insights into how shifting standard support roles into dynamic partnerships can drive entrepreneurial success. For any entrepreneur looking to not only maximize their productivity but also achieve a better work-life balance, this episode is a must-listen! Download Episode Transcript Show Notes: In today's entrepreneurial world, there is a growing need for assistants who can think strategically, anticipate the needs of their employers, and manage the moving parts of a business. Nicole shares how she evolved the role of an executive assistant into this role, which goes beyond traditional administrative tasks to engage deeply in strategic planning and decision-making processes. As Shannon says, “If you don't have an assistant, you are one.” Most entrepreneurs have a ton of ideas but don’t necessarily have the skills or bandwidth to follow through on them. A good Strategic Support Partner should understand how to translate your vision into actionable tasks. They’re essentially the bridge between your ideas and the practical execution of those ideas. They also need to take a personalized approach to vision translation based on your unique strengths and weaknesses. Self-awareness is a crucial first step for entrepreneurs seeking support. By recognizing your strengths and weaknesses, you can identify areas where help is needed and find the right support partner to complement your skills, all of which leads to a more intentional approach to goal setting and commitment. Profiles are your best ally here. Every good working relationship should start with assessments like Kolbe and Working Genius® (linked below). Avoid the temptation to hire somebody who’s just like you. They don’t want to do the work that you don't want to do either! It’s important to view this relationship as a partnership rather than a traditional hierarchical relationship. (In other words, equal but different, not lesser and greater.) This approach fosters mutual respect and leverages each person's strengths. Many entrepreneurs also don’t know how to effectively use their assistants. They may hire someone with the expectation that the assistant will handle emails and other administrative tasks, but they struggle to provide direction and guidance. Entrepreneurs who make commitments, set goals, and hold themselves accountable are objectively more successful than entrepreneurs who don’t. Strategic Support Partners play a vital role in helping you stay on track and fulfill your commitments, ultimately leading to long-term success and growth in your business. It’s common for entrepreneurs to become the bottleneck in their own business when they are unable to make decisions, set priorities, or manage their time effectively. This also makes them feel trapped and overwhelmed. By working with a Strategic Support Partner to address time management issues (and putting everything in a calendar that you follow!), you can better focus your energy and alleviate overwhelm. Resources: Unique Ability® Book: The Team Success Handbook by Shannon Waller Superpowers More about Nicole Pitcher Profiles: The Kolbe A™ Index PRINT® Why of You CliftonStrengths® Working Genius DISC Profile Tools: The Impact Filter™ The Positive Focus® Top Teamwork Tips Communication Builder

Raise your hand if you’re a perfectionist. Do you often find yourself focusing on what’s not working and feeling constantly frustrated? When your team checks in with you on a project they’re working on, do you tend to focus on the parts that need to be fixed? The parts that aren’t completed yet? “What about X, Y, and Z?” In this episode of Team Success, Shannon Waller discusses why it’s critical to work and lead from “The Gain,” not “The Gap.” She explains the concept of The Gap And The Gain™, one of the foundational concepts of Strategic Coach® that has helped tens of thousands of people improve their relationships with their teams, families, and everyone else. Don’t miss this episode for practical methods to create psychological safety within the team, foster a positive environment, and drive growth within your team. Download Episode Transcript Show Notes: Shift Your Focus To Progress, Not Perfection When you measuring progress from where you started (The Gain) rather than against an ideal (The Gap), you celebrate how far you’ve come and focus on what is working. Acknowledging The Gain builds confidence and motivation within yourself and your team. Remember: Progress, not perfection, is the key to growth. Cultivate Psychological Safety For Your Team Studies (see links below) have shown that top productive and profitable teams share just one thing in common: everyone trusts and respects one another. Researchers refer to this aspect of group culture as “psychological safety.” Psychological safety in a team has repeatedly shown to have a bigger impact on the team’s performance than any other factor, including collective intelligence. As a leader, your job is to help people stay in The Gain instead of The Gap; otherwise, they are going to play defense, not offense. If people are defensive, they’re not taking risks, and if they don’t take risks, your company can’t grow. When there is psychological safety, team members can own their mistakes because they are allowed to make them to learn from them. Dan Sullivan, co-founder of Strategic Coach, says, “When there’s a problem with a person, 99% of the time it’s not the person; it’s the system.” Being an “impact” leader means always measuring progress and looking for improvement ideas to improve results. Strategies For Staying In The Gain Positive Mindset: Use the Strategic Coach online web app WinStreak® to track your top three wins every day and set up three wins for tomorrow. Short-Circuit The Amygdala: You can use tools such as The Experience Transformer® to turn negative experiences into valuable learning opportunities without overreacting or placing blame. Describe The Circumstance:Begin by objectively describing the situation that did not go as planned, focusing on facts rather than emotions. Identify Successes:Acknowledge aspects of the experience that worked well to recognize positive elements amidst challenges. List Areas For Improvement:Pinpoint specific aspects that did not contribute to the desired outcome to identify areas for enhancement. Brainstorm Solutions:Encourage creative brainstorming to generate ideas for improvement based on the identified challenges. Implement A New Approach:Develop a revised plan, incorporating insights gained from the experience to guide future endeavors. Encourage Learning:Treat failures as learning opportunities and promote continuous improvement for culture and company growth. The Strategic Coach P.A.G.E. core values: P = Positive and collaborative teamwork. A = Alert, curious, responsive, and resourceful. G = Focus on growth and results. E = Provide an excellent, first-class experience. Key Take-Aways Keep yourself in The Gain. No one likes working with a leader who is always in The Gap. If you have any questions or comments, reach out at [email protected]. Resources:

Before important client meetings, are you and your team running around handling last-minute logistics? How prepared does your team feel going into the meeting? In this episode, Shannon Waller discusses the value of bookending client meetings with clearings and debriefs to elevate the overall experience for clients and team members. Here’s the why and how of Strategic Coach’s backstage process that prepares the team for delivering exceptional front stage results. Download Episode Transcript Show Notes: Clearings Before Meetings: Positive Focus®: Starting with the Positive Focus exercise allows everyone to: Feel energized and excited by reflecting on a recent win. Get present and shift their focus from past or future distractions. Preview of the day: Providing an overview of what to expect during the day: Helps everyone get familiar with the agenda, timing, and their roles. Focuses the team on key conversations or key points to make. Setting intentions: Everyone states what they want to be true at the end of the experience, thereby creating a shared vision they’re all aligned on. Debriefs After Meetings: Reflection and sharing: Debriefs at the end of the day provide an opportunity for team members and clients to reflect on the experience, share insights, and discuss key takeaways. Continual improvement: By discussing what worked well, areas for improvement, and any insights gained, the team can continually enhance their performance and refine their approach for future meetings. Leaving on a positive note: As a final wrap-up, each person shares the value they got from the meeting. Benefits Of Clearings And Debriefs: Being present: The team has greater engagement in, participation in, and ownership of a superb client experience. Centering the results for the client: By focusing on what will allow clients to leave feeling more confident and motivated, the team can stay responsive to delivering a more personalized and impactful experience. Psychological and emotional preparation: The team is alert and responsive to client needs, ready to expand and elevate the thinking in the room. Everyone is more confident, clear, and prepared to take action to achieve the agreed upon-result for the client. Transformational experience: When the team is focused on the clients, they have the opportunity to create unexpected value for them, elevating the interaction from a transactional experience to a transformational one. Teams can incorporate clearings and debriefs with meetings, coaching sessions, workshops, or any other key client interactions to significantly enhance the overall experience for both clients and team members. At Strategic Coach®, we also have clearings and debriefs for internal team meetings so that we can continually improve our internal experience. Though the goal is to constantly improve client satisfaction, this always has to include elevating the experience for team members too. Resources: Article: “Your Business Is A Theater Production: Your Back Stage Shouldn’t Show On The Front Stage.” Free tool kit download, including The Positive Focus® EOS®: Entrepreneurial Operating System®

In this episode, Shannon Waller talks about the dangers of the “Excellent Trap.” Are there activities you have superior skills but no passion for? Are you bored with them but resisting having someone else take them on? Let Shannon convince you why you should let go of these “Excellent,” but not “Unique Ability,” activities. Shannon has useful advice on how to identify the activities, when it’s time to let them go, and who to hand them off to. Download Episode Transcript Show Notes: Finding aspects of an idea to say yes to can significantly increase collaboration and creativity within your team. Team productivity depends heavily on whether entrepreneurs can create a positive space for sharing ideas. To foster this kind of idea-sharing culture, it’s important to acknowledge and respect the mindset of individuals who are brave enough to come to you or their team leaders—people who stand higher above them in the company’s hierarchy whether it’s explicit or not—with their ideas. There are practical techniques you can use for engaging with and validating new ideas, all of which promote constructive dialogue and problem solving. Team collaboration only gets better when you seek out and engage with new ideas from individuals whose thinking profiles and striving instincts differ from your own. Graciously finding parts of an idea to support, rather than outright rejecting ideas that aren’t perfect in their entirety, can also lead to deeper conversations and more effective teamwork. You can create a more collaborative environment for discussion when you try to find common ground with whatever idea is being pitched to you. Resources: Working Genius The Kolbe A™ Index

In this episode, Shannon Waller talks about the dangers of the “Excellent Trap.” Are there activities you have superior skills but no passion for? Are you bored with them but resisting having someone else take them on? Let Shannon convince you why you should let go of these “Excellent,” but not “Unique Ability,” activities. Shannon has useful advice on how to identify the activities, when it’s time to let them go, and who to hand them off to. Download Episode Transcript Show Notes Signs To Look Out For: Loss of passion: If you find yourself going through the motions without the same level of excitement or interest as before, it could be a sign that you’ve outgrown the activity. Boredom and lack of challenge: Activities that were once stimulating may become routine and unchallenging over time, leading to lack of interest. Others who show skill and energy: Pay attention to people around you who show a keen interest in the tasks you excel at but no longer feel passionate about. These individuals may bring fresh ideas and creativity to the table. Benefits Of Passing Off Tasks: New perspectives: Allowing someone else to take over tasks can bring in new perspectives and innovative approaches that you may not have considered. Freeing up time: By delegating tasks that no longer fire you up, you free up time to focus on activities that engage your creativity and align with and help you grow your Unique Ability®. Team growth: Passing off tasks can also contribute to the growth and development of your team members, providing them with opportunities to showcase their skills and creativity. Steps To Take: Self-reflection: Identify Excellent activities where you have superior skill but lack passion. For comparison, also make a list of your Unique Ability activities, those you find endlessly fascinating and motivating. Pick one or two Excellent activities to let go of. Identifying potential candidates: Keep an eye out for individuals within your team or network who exhibit enthusiasm and creativity in the areas you are considering passing off. Initiating conversations: Approach potential candidates and discuss the possibility of them taking over the tasks. Observe their reactions and eagerness to explore these responsibilities. Transition planning: Once you find a suitable candidate, plan a smooth transition of responsibilities, ensuring that the handover is seamless and well-communicated. Conclusion: Recognizing when to pass off activities where you excel but lack passion is a crucial step toward personal growth and team development. By entrusting tasks to individuals with a fresh perspective and enthusiasm, you not only free yourself from mundane (to you!) responsibilities but also foster a culture of collaboration and growth within your team. Embracing this mindset of delegation and empowerment can lead to enhanced creativity, efficiency, and overall success in both personal and professional endeavors. Resources: Unique Ability® 2.0: Discovery by Catherine Nomura, Julia Waller, and Shannon Waller The Road Less Stupid by Keith Cunningham EOS®: Entrepreneurial Operating System® Unique Ability® Teamwork Questions for Shannon: [email protected]

Looking for ways to improve your team's performance and create a positive work environment? In this episode of the Team Success podcast, host Shannon Waller interviews entrepreneurs Mark O'Donnell, Kelly Knight, and CJ DuBe’ about their new book, People: Dare to Build an Intentional Culture, which focuses on the importance of creating an intentional culture within organizations and how it impacts the success of a business. They delve into topics such as the difference between accidental and intentional cultures, the concept of "right people, right seats," and the mindset required for leaders to build and maintain a thriving culture. If you're looking to transform your organization and create a culture that attracts and retains top talent, this episode is a must-listen. Download Episode Transcript Show Notes Building an intentional culture requires courage and boldness. It's not an easy task, but it is essential for the success and growth of any organization. By being intentional about the values, behaviors, and mindsets that shape your culture, you can create a workplace that attracts and retains top talent, fosters collaboration, and drives long-term success. The concept of "right people, right seats" is crucial for building a high-performing team. It involves finding individuals who align with your core values and possess the skills and capacity to excel in their roles. It’s also about surrounding oneself with like-minded individuals who align with the company's mission and purpose. This ensures that everyone is working toward a common goal and contributes to a positive and productive work environment. By ensuring that each team member is in the right seat, you can maximize productivity, minimize conflicts, and create a harmonious work environment. Genuine care and concern for your team members is a powerful force that can transform your business. When leaders prioritize the well-being and growth of their team members, it creates a culture of trust, loyalty, and engagement. The accountability chart is a powerful tool that helps you define the structure of your business and ensure that each individual is in the right seat. It goes beyond the traditional organizational chart by focusing on accountability and aligning roles with core values. Regularly reviewing and adjusting the accountability chart is essential to maintaining a healthy and high-performing culture. Building an intentional culture requires courage and focus. It involves being deliberate in hiring individuals who align with the company's values and ensuring they’re in roles where they can thrive. Leaders must also have a growth mindset and be willing to have honest conversations to address any issues and support the development of their team members. It’s essential for leaders and managers to provide feedback, address performance issues, and make necessary changes to ensure that team members are in roles where they can thrive and contribute to the company’s success. When you empower teams with a shared purpose and passion, you create an environment where team members not only feel valued, but motivated and excited to contribute meaningfully to the success of your company. Links The Kolbe A™ Index EOS®: The Entrepreneurial Operating System® PRINT® Why of You Unique Ability® The Team Success Handbook by Shannon Waller People: Dare to Build an Intentional Culture

Ever been micromanaged? Doesn’t feel great, right? And it’s easy to react emotionally to it. But why is your entrepreneur or team leader micromanaging? It’s likely not because they don’t trust you. In this episode of Team Success, host Shannon Waller breaks down why leaders micromanage, then coaches team members through an effective strategy to solve the problem. She also has tips for managers to unlock the source of the anxiety that is leading to their micromanaging their teams. Download Episode Transcript

Do you know what makes a good leader? The answer might surprise you! In this episode of the Team Success podcast, renowned thought leader Kathy Kolbe, founder of the Kolbe Index, joins Shannon Waller to delve into the realm of conative intelligence. The pair explore the impact of emotional leadership, the limitations of cognitive intelligence, and the power of understanding one’s Kolbe MO, along with how embracing conation can drive entrepreneurial success. With valuable insights and real-life examples (plus an inside look into Kathy’s inspiring life and business journey), this episode provides actionable strategies for any entrepreneur looking to harness conative intelligence, foster effective teamwork, and elevate their leadership approach. Download Episode Transcript

Are your team members growth oriented? How do you foster that mindset in your company? Today, Shannon Waller breaks down the January Strategic Coach® team meeting in which each of the 100+ team members thought through their personal growth and contributions for the upcoming year. How did it work, and how does that investment translate to the success of the business? Download Episode Transcript

Have you ever wondered how to transform your experiences into opportunities for future growth? Discover the power of celebrating wins in this episode of the Team Success podcast. Join Shannon Waller as she delves into the important difference between boasting and celebrating achievements and learn how sharing wins with team members not only fosters a positive company culture and supports individual growth, but also provides valuable opportunities for strategic reflection. She also shares practical tips for creating a celebratory environment and leveraging small wins to achieve big business goals. For any entrepreneur seeking to cultivate a supportive, growth-oriented atmosphere while driving sustained business success—this episode is for you! Download Episode Transcript

Join team success expert Shannon Waller as she dives into the art of supporting your entrepreneur. Are you seeing through their lens, anticipating their needs, and proactively contributing to the owner’s vision? Learn the power of a simple four-word question that will have your entrepreneur celebrating you. And, find out entrepreneur and coach Dan Sullivan’s ultimate compliment to a team member. Download Episode Transcript

Ever felt the pressure to prove yourself in a new role or venture? Join Shannon Waller in the latest episode of The Team Success Podcast as she uncovers the hidden downsides of the “proving game” in business. Through a revealing coaching dialogue, Shannon explores the impact of seeking validation and highlights the unexpected barriers it presents to effective teamwork. Discover actionable insights and strategies that empower entrepreneurs to cultivate genuine success and authentic leadership within their teams. If you’re ready to challenge conventional thinking and unleash the true potential of your business, this episode is a must-listen! Download Episode Transcript

In previous episodes, Shannon has talked about the Teamwork Triad—are you curious to see how it plays out in real life? In this episode, Shannon interviews entrepreneur, author, and podcast host Chad Willardson about his Unique Ability® Dream Team. Learn how to find extraordinary executive assistants who not only support you, but sit in the Teamwork Triad seats that will help you achieve 10x growth. Download Episode Transcript

In this thought-provoking episode, entrepreneur and team coach Shannon Waller delves into the crucial factors that drive action and engagement. Drawing from personal experiences and insights, Shannon highlights the importance of not only intellectual stimulation but also emotional connection and personal motivation when it comes to the creative process, and shares how ideas progress from the mind to the heart and gut, unlocking the willingness to take action. If you’ve ever wanted guidance on how to overcome the barriers that hinder progress and productivity, tune in now! Download Episode Transcript

Shannon Waller, entrepreneur and team coach, chats with the brilliant Jill Young, EOS® Implementer and coach, about the tools leaders need to alleviate frustration and handle tough issues. They dive into proven EOS® and Strategic Coach® tools, including the Accountability Chart™, Rocks, and Quarterly Conversations, that help entrepreneurs resolve stuck situations. Jill provides tactical coaching wisdom on implementing these tools with care and concern to unlock team engagement and prevent problems. Download Episode Transcript

Do you know what makes a good leader? As an entrepreneur, it’s your job to provide the vision and direction your team needs in order to thrive, but just because you’re supposed to do it doesn’t mean it comes naturally to you. Fortunately, great leadership is a skill that can be improved over time. In this episode of the Team Success podcast, Shannon Waller outlines a powerful leadership framework that’s not only easy to understand and implement but sure to deliver exponential results. She reveals the three essential elements that fuel effective leadership, shares tools and strategies for implementing them into your business, and explains exactly what can happen if you don’t. Don’t miss out on this exciting opportunity to enhance your leadership skills and elevate your entrepreneurial journey! Download Episode Transcript

Imagine you’re in the mind of someone applying for a job at your company. Are they seeing the real picture of who you are as a team and as a business? Why would they want to work for you? Shannon Waller invites Jeremy Macliver, author of Hire Better People Faster, to explain how to draw the right people into choosing to work for you. Jeremy’s Core Fit Hiring System flips the usual HR process of “hunting” or “farming” for talent to “fishing” amongst the best candidates. Download Episode Transcript

Shannon delves into effective strategies for capturing and communicating the wisdom inside your business and backing it up with practical tools like Asana or Trello. Imagine simplifying complex procedures, discovering unexpected potential in your team, and gaining confidence through well-documented methodology. You’ll get acquainted with ideas that enhance team collaboration, boost productivity, and even raise the valuation of your business. This is more than just a productivity tip—it’s about making everything and everyone in your organization more valuable. Download Episode Transcript

Are you looking for a new strategy to help attract and retain really great talent? Unlock the secret to captivating your audience and igniting your entrepreneurial journey with Deirdre Van Nest, renowned storytelling expert and coach. In this episode of the Team Success Podcast, Shannon and Deirdre reveal the transformative power of the “Why Story”—a potent tool that distinguishes entrepreneurs from their competition and resonates deeply with clients, customers, and team members. Through practical frameworks and real-life examples, you’ll learn how to craft a compelling Why Story that showcases your mission, values, and leadership qualities. You’ll also discover how vulnerability and authenticity can strengthen personal connections and build trust. Join us in uncovering the art of storytelling and its profound impact on entrepreneurial success in this dynamic and inspiring episode! Download Deirdre Van Nest's Information Sheet Download Episode Transcript

Are you getting lost in email? Discover the art of efficient email management and reclaim valuable time with our latest episode of The Team Success Podcast! In this episode, Shannon chats with renowned speaker, coach, and storytelling strategist Deirdre Van Nest about her game-changing email filtering system. You’ll learn how to delegate email tasks, set clear expectations, and leverage automation to streamline communication, plus gain actionable strategies for prioritizing valuable connections, protecting your energy, and optimizing productivity. Whether you’re seeking to automate your inbox or delegate email handling entirely, this episode offers invaluable insights and practical tips to help entrepreneurs reclaim control over their email overload and focus on what truly matters. Download Deirdre Van Nest's Information Sheet Download Episode Transcript

Have you noticed that your teams are becoming siloed, only respecting their own agenda but not appreciating those of other teams? Today, Shannon Waller uses The Front Stage/Back Stage Model® and The Experience Transformer® to break down those silos. Shannon shares a recent experience she had as head of marketing, where she noticed tension between teams and how the teams were working together, and what she did to turn it into a Unique Ability® Teamwork growth opportunity. Download Episode Transcript

Have you ever wondered what habits separate the highest performers from those who struggle to complete their to-do lists? In the sixth and final episode of this Team Success mini-series in partnership with Superpowers leaders Steven Neuner and Ryan Cassin, the trio delve into the nine essential habits that are the key to every high performer’s success. (Hint: You can’t do it alone!) From time blocking and daily syncs to letting your executive assistant become your project manager and even giving other high-performing team members their own EAs, this episode has all the information you need to empower your business, maximize your productivity, and keep you working firmly in your Unique Ability®. Don’t miss out!

Shannon Waller dives into a common challenge for a 10x growth team: how to support team members who need assistance without triggering feelings of insecurity. You know they need help to free up their valuable time, but how can you make them feel supported, not threatened? Shannon has tips on fostering Unique Ability® Teamwork and growth mindsets to prevent territoriality and roadblocks to team creativity. Download Episode Transcript

Shannon Waller, Steven Neuner, and Ryan Cassin return for the fifth in a series on how entrepreneurs can hire and work with an executive assistant. In this episode, discover the five common pitfalls that can ruin your relationship with your executive assistant before it’s even begun. Dive into costly mistakes like being abrasive, hoarding tasks, and adopting a short-term mindset. Stay tuned to the end for Steven’s bonus pitfall. Learn Steven and Ryan’s hard-won strategies to develop your relationship with your assistant and empower them as a proactive partner so they can help you 10x your growth. Download Episode Transcript

Are you putting yourself into “The Gap” without even realizing it? In this episode of the Team Success podcast, Shannon Waller talks about a common issue faced by many leaders: comparing themselves to other effective leaders. She explores the many pitfalls people face when trying to emulate others, including diminished confidence, performance, and teamwork, and reveals what to focus on instead to become your best, most authentic self. Tune in to learn more about how you can lead with authenticity—and authority! Download Episode Transcript

As an entrepreneur, are you tired of micromanaging and wish your team could read your mind to make the decisions you’d make? In this episode, Shannon Waller talks through giving permission to your team, a key step toward having a Self-Managing Company®. Learn how to reduce the risks—for yourself and for them—so your team can take the lead without continually asking for permission. Shannon walks you through the tool that will help everyone get on board and come away empowered to take action. Download Episode Transcript

Are you an entrepreneur struggling to manage your workload? Are you considering hiring an executive assistant, but not sure where to start? Look no further! In episode four of this six-part series on all things assistants, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin discuss the benefits of having an executive assistant and share practical tips for developing a successful relationship with them in the first 90 days. You’ll learn about coaching and scoring systems, the importance of communication, and the pitfalls of overloading your assistant. Listen now to unlock new levels of productivity, freedom, and growth in your business! Download Episode Transcript

In part 3 of Shannon Waller’s interview with Superpowers partners Steven Neuner and Ryan Cassin, they get into the details of finding and training a Strategic Assistant® who will grow alongside you and free you up to achieve more, faster. Listen in to learn how to overcome resistance, invest in the perfect partnership, and foster[...] The post The One Hire To Transform Your Business And Your Life With Steven Neuner And Ryan Cassin appeared first on Your Team Success.

If you own a family business or know someone who does, this podcast is for you. Seventy to ninety percent of American businesses are family owned, and they each come with a special set of challenges, opportunities, and strengths. In this episode of the Team Success Podcast, Shannon Waller and Matt Curry, an entrepreneur with[...] The post The Benefits And Challenges Of Owning A Family Business appeared first on Your Team Success.

Will Duke is a business owner who has been using Strategic Coach® concepts to help his clients think differently about security. Here, Will tells Shannon Waller how he discovered the difference between a “compelling offer” and a “convincing argument.” Entrepreneurs are great at crafting compelling offers for those around them, but what does it mean[...] The post How To Tell If Your Idea Is A “Compelling Offer” Or A “Convincing Argument” appeared first on Your Team Success.

Welcome back to all things assistants! In episode two of this six-part series, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin explored why having an assistant is crucial for any entrepreneur looking to improve their productivity, profitability, and overall quality of life. In this episode, they discuss the difference between a virtual assistant,[...] The post What Kind Of Assistant Is Best For You? With Steven Neuner And Ryan Cassin appeared first on Your Team Success.

Do you ever wish you had an assistant, but feel like it’s a luxury you can’t afford (or don’t deserve)? For many entrepreneurs, investing in a support person can feel like a selfish and even frivolous expense, but the reality is, a good executive assistant can mean the difference between constant burnout and a thriving[...] The post All Things Assistants—Do You Deserve One? appeared first on Your Team Success.

Those who pay a lot of attention to other people’s positions, titles, accomplishments, or money unknowingly create a gap in those potential partnerships. Shannon Waller instead sees all people, no matter their status, as potential collaborators. Listen as Shannon explains how to unlock the superpower that creates teamwork opportunities with anyone. Download Episode Transcript The post The Partnership Mindset—A Relationship Superpower appeared first on Your Team Success.

Is email eating into your time? Do you have to keep asking what’s happening with projects and waiting for a response? If you want to boost the results in your business, listen in as Shannon speaks with efficiency expert Nick Sonnenberg about his new book, Come Up for Air, and learn about his simple yet[...] The post Come Up For Air, with Nick Sonnenberg appeared first on Your Team Success.

You’re going back and forth with a team member over something you disagree about, when they say, “Sure.” That “sure” makes Shannon Waller crazy. It means that the person has shut down and isn’t fully in agreement. If you’re committed to team success and having a Self-Managing Company®, Shannon has tips for how to re-engage[...] The post Why I Hate The Word “Sure” appeared first on Your Team Success.

It’s one of the hardest conversations you’ll have as an entrepreneur. You want the business to have a bigger future, but someone on your team isn’t aligned with that growth. Ben Laws is here this week to talk Multiplication By Subtraction and how to do it so everyone wins. Download Episode Transcript The post Multiplication By Subtraction … In Real Life, with Ben Laws appeared first on Your Team Success.

Are you keeping pace with yourself? Are you aware of all the progress you’ve made—all your wins, all the things you’ve learned, and all the capabilities you’ve grown? Or are you more focused on a future ideal you’d like to reach? In this episode, Shannon walks you through the importance of keeping pace with yourself[...] The post The Importance Of Keeping Pace With Yourself appeared first on Your Team Success.

Not having the right person in a leadership role in your business is costly on many levels: recruitment and resource expenses, opportunities lost, your culture poisoned, and on top of that, more stress and less freedom as the business owner. An industry leader in hiring for critical roles in entrepreneurial businesses, Alec Broadfoot has the[...] The post How To Hire And Retain The Right-Fit People For Your Business appeared first on Your Team Success.

You may not know this, but if you’re the visionary in your business, your team may think of you as the chaos agent. Why? In this episode, Shannon explains how to set up this one crucial bit of context when you’re discussing new ideas with team members so you can prevent teamwork chaos, confusion, resentment,[...] The post If Your New Ideas Are Causing Chaos For The Team, Try This Approach appeared first on Your Team Success.

Have you ever wondered when to bring someone else onto a project—and when not to? That makes most of us! Every person on your team wants to be useful, but not everyone knows how or when their contribution will make the most impact. That’s where the “When The Who Is You” exercise comes in. Listen[...] The post When The Who Is You: A Simple Thinking Process For Powerful Teamwork appeared first on Your Team Success.

For years, people have jokingly used the term “ADHD” to explain their distractions and mistakes. But now there’s a growing awareness of neurodiversity as a different way of processing experiences, which, in addition to some challenges, also comes with certain abilities and advantages. In this episode, Shannon interviews Peter Shankman, keynote speaker and author of[...] The post ADHD As A Gift, with Faster Than Normal Author, Peter Shankman appeared first on Your Team Success.

Entrepreneurial companies thrive when their team members are engaged and bring their whole selves to work. It’s more fun, and it produces great results. But if the entrepreneur forgets to genuinely connect when handing off tasks and doesn’t seem to care enough to check in along the way, they risk having their team members drift[...] The post Are You Guilty of Drive-By Delegations? appeared first on Your Team Success.

While many profiles are great at identifying types of people and how they work best, the PRINT® profile is unique in the way it simply and powerfully answers the root question, “Why?” In this episode, Shannon speaks with Debra Levine, the PRINT profile’s co-creator, about how you can bring this unconscious yet vital aspect of[...] The post Uncovering “The Why Of You,” With Debra Levine appeared first on Your Team Success.

Life as a busy entrepreneur often involves meetings, appointments, and deadlines. But are you the best person to organize these in your calendar? A Strategic Assistant® with a talent for scheduling can help you stay on track toward your goals and be more productive and present in your day. In this episode, Shannon explains how[...] The post Scheduling Is A Creative Act appeared first on Your Team Success.

Many people perform exceptionally well and achieve all the hallmarks of success, but inside they just don’t feel it. In this episode, Shannon speaks with Ted Bradshaw, whose six-point path can help you “catch up with yourself” and enjoy the life you’ve created. Download Episode Transcript The post Stop Chasing Squirrels, with Ted Bradshaw appeared first on Your Team Success.

Surely having a great company culture is entirely a good thing, right? Well, there’s a challenge: Sometimes team members who aren’t a right-fit anymore don’t want to leave—because they like it there too much! In this episode, Shannon offers her perspective on this unique situation, plus actionable tips for when and how to have tough[...] The post The Downside Of A Great Company Culture appeared first on Your Team Success.

Get everyone in your business playing the same game—and winning it. In this episode, Shannon chats with Daniel Hammond, co-author of Customer Driven Leadership. Download Episode Transcript The post Customer Driven Leadership, with Daniel Hammond appeared first on Your Team Success.

You depend on your senior team leaders, so of course you want to hold onto them. But sometimes even a phenomenal worker isn’t actually a good fit for your culture. Listen in as Shannon helps you hear the whispers you might rather avoid and build a company where everyone is fully aligned and engaged with[...] The post Is It Always Bad When A Senior Team Leader Leaves? appeared first on Your Team Success.

Shannon speaks with Jenna Spencer, who helps business coaches, entrepreneurs, and visionaries find the right assistant. This person, Jenna says, can extend the leader’s capabilities in an almost magical way that feels like getting to have your cake and eat it too. Find out about her process and her crucial rules for creating a great[...] The post Assistants For Coaches And Visionaries, with Jenna Spencer appeared first on Your Team Success.

When someone gives you feedback, it’s a chance to transform what isn’t working into something better. But feedback isn’t always easy to hear, so Shannon shares some tips and resources to help you master these important opportunities for self-discovery and growth. Download Episode Transcript The post How Coachable Are You? appeared first on Your Team Success.

Shannon talks with podcast expert Matt Halloran who shares a treasure chest of tips for creating a show that people want to listen to—and that gets measurable results! Download Episode Transcript The post The Formula For Perfect Podcasts, with Matt Halloran appeared first on Your Team Success.

When everyone in an entrepreneurial business shares the leader’s vision and works toward it, everybody has a chance to succeed. But some individuals are focused solely on their own advancement—seeking status, dividing and conquering. In this episode, Shannon explains why this behavior is toxic to an entrepreneurial culture and how to make sure everyone on[...] The post The Best Team Members Are Company-Focused, Not Career- Focused appeared first on Your Team Success.

Shannon Waller talks to entrepreneurial HR specialist Alex Swiech about the new realities of hiring after “The Great Resignation.” Together, they walk through a step-by-step hiring process that helps both the entrepreneur and the candidate get what they want from a working relationship. Download Episode Transcript The post Head, Heart, And Hands: Hiring For Full Engagement appeared first on Your Team Success.

What is the growth path in an entrepreneurial company? In the absence of a traditional corporate hierarchy, how do you expand your contribution and get rewarded for it? Your team members want to know! In this episode, Shannon reveals the simple steps you can take to help team members recognize their strengths, grow their capabilities,[...] The post Expanding Unique Ability Impact appeared first on Your Team Success.

All of us have had experience with family businesses. They represent over two-thirds of privately held companies in the U.S., yet few people understand the unique challenges (and opportunities) that owning one presents. It requires a much more emotional approach to business than owning a traditional corporation—but that doesn’t mean emotion runs the show. In[...] The post The Challenges And Opportunities Of Family Businesses, with Author Sara B. Stern appeared first on Your Team Success.

If you’re stepping into a leadership role, remember that your primary responsibility is to provide direction. If you’re stepping out of a leadership role, make sure your community knows there’s someone in charge whom you believe in. The post Don’t Leave A Leadership Vacuum appeared first on Your Team Success.

Shannon talks with Alec Broadfoot and Kate Norton of VisionSpark, who’ve discovered how to identify and hire those elusive “innovation managers” who can turn an entrepreneur’s wildest ideas into practical results. The post Innovation Managers Turn Visions Into Reality appeared first on Your Team Success.

We can all benefit from having regular conversations with professional friends who energize us, challenge us, and expand our thinking. Reach out and build your own “thinking partner network”! The post Do You Have A Thinking Partner Network? appeared first on Your Team Success.

What are you called to do? What contribution do you want to make to this world? Whatever your answer, delegation is the key to accelerating and multiplying your efforts—the ultimate freedom, growth, and retention strategy. In this episode, Shannon talks with Emily Morgan about her deep, fun, and practical new book on the subject of[...] The post Mastering Delegation, with Emily Morgan, Author of “Let It Go” appeared first on Your Team Success.

In order to shift your behavior, shift your mindset first. If you’re not seeing the results you want, stop for a moment to think about your thinking. This is the way to make a higher level of personal and professional growth your new normal. It isn’t easy, and it takes courage, but it can spark[...] The post Mindset Matters More appeared first on Your Team Success.

In this episode, Shannon talks with Jerry Lujan in depth about The WHY Institute’s new “WHY.os” profile, which helps you understand what motivates you at your core so you can better filter opportunities and consistently show up as your best self. Learn more about The WHY Institute. The post Find Your WHY, with Jerry Lujan appeared first on Your Team Success.

You hire someone who’s smart, interesting, presents beautifully … then doesn’t produce the results you expected. What’s going on? In this episode, Shannon shows how entrepreneurs and their team members can go beyond a mere intellectual understanding of a role to engage the team member’s emotions and mindset, so they can connect personally with the[...] The post Taking Emotional Ownership appeared first on Your Team Success.

In some ways, Mark Fujiwara and Justin Breen couldn’t be less alike, and this makes for a perfect collaborative partnership. (Together, they’ve built a network that helps other entrepreneurs establish connections like theirs.) Listen in as Shannon walks them through a range of profiles that explain why their differing talents and shared values line up[...] The post Collaboration Case Study: Justin Breen and Mark Fujiwara of BrEpic Network appeared first on Your Team Success.

When someone leaves your company, that’s it, right? Once they’re out the door, the relationship’s over. Or is it? In this episode, Shannon talks about the advantage of keeping an abundance mindset and remembering that, as Dan Sullivan says, “People do things for their reasons, not for your reasons.” She explains how handling endings graciously[...] The post Don’t Burn Bridges appeared first on Your Team Success.

Serial entrepreneur Dan Rogers knows his place: the future. Whether he’s a week, a month, or a year ahead in creating the vision of an organization, he knows he needs collaborative partners to send insights back to—people with the talents and perspectives to make his ideas real in the present. In this episode, Shannon and[...] The post The Visionary’s Visionary: Dan Rogers appeared first on Your Team Success.

“Distributed work” and “work-from-home” have turned our lives into an endless game of attention span Whack-A-Mole. So in this episode, Shannon explains why it’s so important to take charge of your own time and attention—giving yourself protected periods to think, to produce, and to unwind. She walks you through Strategic Coach’s Entrepreneurial Time System and[...] The post Establish And Protect Your Time Boundaries appeared first on Your Team Success.

Many entrepreneurs agonize over hiring an executive assistant and put it off as long as they can, despite knowing that their growth and freedom depend on it. That’s where Ryan Cassin and Steven Neuner’s company Superpowers (superpowershq.com) comes to the rescue, custom matching successful entrepreneurs with the right work-from-home, U.S.-based executive assistant. In this episode,[...] The post The Right Assistant Is A Superpower, with Ryan Cassin & Steven Neuner appeared first on Your Team Success.

In The Strategic Coach® Program, entrepreneurs discover that they have a lot more freedom than they’d imagined. But that’s true for the team members in an entrepreneurial business too. In this episode, Shannon describes “The Four Freedoms” that are the key to finding and keeping really great people. The post How To Keep Great People appeared first on Your Team Success.

Jaime Taets defines a positive company culture as a place where people leave every day better than when they came in—and she has the measurements and tools to help businesses create that culture. Hear how she fosters leadership and the other L-word (yes, love) to inspire loyalty and stellar results at a time when millions[...] The post Culture Is The Leader’s Choice, with Jaime Taets appeared first on Your Team Success.

Are you looking for new and better ways to attract great talent to your team? In this episode, Shannon shows you how to take the capabilities you already use with your clientele and apply them to attract phenomenal new team members. This is crucially important now, during the current “Great Resignation,” when employees have a[...] The post Attracting Talent With Marketing appeared first on Your Team Success.

It’s not that team members don’t want to do hard work—they do. But they want to do meaningful hard work. This is where AI can help—not as a buzzwordy technological magic wand, but simply as a teammate whose specialty is taking on the repetitive, time-consuming tasks that prevent people from making their best contribution and[...] The post Meet Your Newest Teammate: AI, with Evan Ryan appeared first on Your Team Success.

Do you bet on yourself? How can you know what’s the best bet for your capabilities, skills, and mindsets? In this episode, Shannon shares some great tools for getting to know yourself better, and some powerful questions to ask, so you can determine which opportunities offer the biggest payoffs for your unique qualities. The post Betting On Yourself appeared first on Your Team Success.

In July of 2021, Jayson Lowe drove away from his businesses and didn’t return for six weeks. As Dan Sullivan says, “You never know how good your team is until you leave.” By giving his team an opportunity to run things themselves, Jayson confirmed how very good they were. Not only did he enjoy irreplaceable[...] The post Jayson Lowe’s Six-Week Sabbatical appeared first on Your Team Success.

An entrepreneur’s job is to make things up and then make them real. But sometimes there can be a huge gap between your vision and the implementation of it. So how do you connect those dots? In this episode, Shannon Waller unpacks the difference between strategies and tactics, and shows you how to use two[...] The post Strategies vs. Tactics appeared first on Your Team Success.

How do team members grow in entrepreneurial organizations where there’s no obvious “ladder”? In this episode, Shannon talks to teamwork efficiency expert Nick Sonnenberg about his newest breakthrough, “Dynamic Role Optimization,” which gives entrepreneurs a system for divvying up and swapping activities within their businesses. He explains how you can apply this system, starting with[...] The post Dynamic Role Optimization, with Nick Sonnenberg appeared first on Your Team Success.

“I’m great, you’re not.” Sound familiar? Forty-eight percent of American institutions are founded on this principle, which encourages team members to focus on their own strengths (and others’ weaknesses) in order to get ahead. It’s individualistic, it’s hierarchical, and it’s completely counterproductive. But entrepreneurial organizations are different. Based on the idea that “we’re all great,”[...] The post The Difference Between Hierarchies And Triads — And Why It’s So Important appeared first on Your Team Success.

Labor shortages, burnt out employees, unprecedented turnover—we’ve all heard the news. The pandemic has changed a lot about the way people work and what they expect from their employers, and that means companies need to step up their game if they want to attract amazing team members … and keep the ones they’ve got. In[...] The post 10 Things Every Entrepreneur Needs To Know About Hiring – Author Interview with Charlie Bassett appeared first on Your Team Success.

Do you often find yourself checking up on your team members to ensure things are on track—or worse, remembering to check up on them at 3 a.m., or in the shower, or while driving to work? It’s a common trap entrepreneurs fall into and a big waste of mental and emotional energy. It’s also completely[...] The post Closing Black Holes And Open Files: A Simple Guide For Accelerating Teamwork appeared first on Your Team Success.

Have you ever wondered how to be a great “Who” in the spirit of WhoNotHow™? Many of us find it easier to recognize what we need help with than what we have to contribute, but learning how to best show up for others is a skill everyone can learn. In this episode of the Team[...] The post How To Be A Great “Who” appeared first on Your Team Success.

Most of us can remember having some version of “The Talk” with our parents—and how uncomfortable it was for everyone involved. But studies show parents feel more comfortable talking about sex and drugs with their kids than money… and best-selling author and financial expert Chad Willardson is out to change that. In this episode of[...] The post How To Talk To Your Kids About Money — Author Interview with Chad Willardson appeared first on Your Team Success.

Team members come and go all the time (whether by choice or otherwise). That’s the reality of business. But that doesn’t make it any less difficult for the team members left behind. When you don’t have a graceful exit strategy in place, progress can easily grind to a halt as people struggle to process their[...] The post Graceful Exits: A Simple Strategy For Helping Your Team Adjust When Someone Leaves appeared first on Your Team Success.

In this episode of the Team Success podcast, Shannon Waller sits down with Impact with Influence founder and celebrated author Geeta Nadkarni, who’s developed a proven (and wildly successful) formula for helping coaches become experts in their field and attract more high paying clients than they can handle. She talks about her latest book, How[...] The post How To Live Your Vision, with Geeta Nadkarni appeared first on Your Team Success.

It’s hardly a secret that most entrepreneurs carry a lot on their shoulders … but that doesn’t mean it’s a prerequisite for the job. In this episode of the Team Success podcast, Shannon Waller explores the very common (and totally avoidable) issue of entrepreneurial burnout. She shares common reasons why you feel obligated to say[...] The post How To Deal With Entrepreneurial Overwhelm appeared first on Your Team Success.

Change is inevitable, and never has that fact been more relevant than today. Teams and individuals no longer have a choice about whether to adapt and change, because the alternative is getting left behind. That means the number one skill entrepreneurs need if they want to support their teams and continue growing their business is[...] The post How To Increase Your Adaptability Quotient, with Ross Thornley appeared first on Your Team Success.

Is there some poor behavior in your company that you’ve been tolerating, or issues you’ve been ignoring? Well, your silence is making it worse. If team members don’t know they’re not acting in alignment with your values, or worse, know they can get away with breaking the rules, nothing will ever change, and you’ll find[...] The post Nip It In The Bud: Your Best Solution For Stopping Poor Behavior In Its Tracks appeared first on Your Team Success.

The word “diversity” comes up a lot in discussions around workplace culture and decorum, but few of us truly understand what it means. We think of the big three—gender, race, sexuality—and forget about all the other differences that make us truly diverse. Because that’s really what it’s all about: difference. And it’s the work of[...] The post The Real Meaning Of Diversity — Author Interview With Justin Jones-Fosu appeared first on Your Team Success.

Every entrepreneur dreams of having a company that manages itself—of being able to leave the office feeling confident that their team can make decisions that will benefit the company without needing to ask permission first. But that’s not often the reality. The thing is, your company and your team are only as strong as your[...] The post The Importance Of Core Values appeared first on Your Team Success.

For many us, the phrase “Artificial Intelligence” conjures up images of a bleak, joyless future where machines have taken over and humans have to fight for their place in the workforce. But that’s the Hollywood version of AI, not the reality. The fact is, AI can significantly improve the lives of your team members—and your[...] The post The Exponential Impact Of AI — Interview with Evan Ryan appeared first on Your Team Success.

Dominant, decisive, doer: Does this sound like you? If you’re like most entrepreneurs, you want things done and you want them done now, and if no one steps up to the plate, you can’t help leaping in … whether you’ve got the necessary expertise or not. In this episode of the Team Success podcast, Shannon[...] The post Power Vacuums And Dominant Personalities: Why Successful Entrepreneurs Know When To Step In—And When To Take A Step Back appeared first on Your Team Success.

In order to build a Self-Managing Company®, you need self-managing team members, and that starts with you. It starts with empowering your team to think critically, react creatively, and work collaboratively. In this episode of the Team Success podcast, Shannon Waller interviews EOS Implementer®, coach, and best-selling author Jill Young on her latest book, The[...] The post The Importance Of Teaching Your Team Members To Think Collaboratively — Author Interview with Jill Young appeared first on Your Team Success.

In this new era of remote work, building and maintaining relationships can feel almost impossible. But it’s also more important than ever. It’s strong relationships, not simple transactions, that make for a fulfilled, connected, and productive team—and happy clients. In this episode of the Team Success podcast, Shannon Waller walks you through her best strategies[...] The post The Value Of Relationships In A Virtual World appeared first on Your Team Success.

Incentive plans are some of the most valuable methods of increasing team member productivity, cultivating an engaged workforce, and maximizing a company’s potential. Yet most entrepreneurs don’t understand how to create or use them to their best advantage. In this episode of the Team Success podcast, Shannon Waller interviews Alex Freytag, author of Profit Works,[...] The post Building An Employee Incentive Plan That Actually Works—Author Interview with Alex Freytag appeared first on Your Team Success.

As an entrepreneur, most of your time should be spent working on your business, not in your business. That means it’s up to your team members to represent you and your company … and it’s up to you to ensure they feel safe, supported, and appreciated enough to do it well. In this episode of[...] The post How Supporting Your Team Supports Your Clients appeared first on Your Team Success.

When it comes to your business, company culture is everything. No matter how great your product or service is, if you can’t attract, retain, and make the most of great talent, you’ll always be fighting an uphill battle. But as our teams have transitioned from working in person to remotely, our strategies for keeping them[...] The post Expert Tips For Creating A Strong Virtual Company Culture with Nick Sonnenberg appeared first on Your Team Success.

You became an entrepreneur to escape the confines of the corporate world and invest your energy in results, not arbitrary demands on your time and effort. And that means the last thing you want is a team member with a corporate attitude slowing down the energy and innovation of your business. In this episode of[...] The post The Dangers Of Hiring Corporate appeared first on Your Team Success.

Do you struggle with staying focused and on task? Are your energy and attention leaking in all different directions? You’re not the only one … and there IS help! In this episode of the Shannon Waller’s Team Success podcast, Shannon interviews Kary Oberbrunner, a longtime Strategic Coach® client and the author of Unhackable: Close the[...] The post Tips For Becoming Unhackable — Author Interview with Kary Oberbrunner appeared first on Your Team Success.

Are you actively building trust among your team members? Research shows that a connected team is a productive team, and as a team leader, it’s up to you to start building those bridges. It may feel like getting down to business is the fastest route to getting results, but there’s plenty to be gained by[...] The post Why Building Trust Leads To Better Teamwork—And Productivity appeared first on Your Team Success.

Have you taken on projects only to later find you were lacking the enthusiasm to complete them? Tune in to Shannon Waller’s discussion on how to refine your decision-making, steer clear of wrong-fit projects, and excel as a hero to the right audience. The post The Cost Of Not Being “Energetically Committed” appeared first on Your Team Success.

It’s difficult to plan for the future when life feels uncertain, and that’s a reality we’ve all been living with this year. However, even though we don’t know what 2021 will bring, we can still make progress toward our goals. We can still plan to provide great leadership, to engage in incredible teamwork, and to[...] The post How Are You Looking At 2021? appeared first on Your Team Success.

There are plenty of reasons why teamwork falls apart: poor communication, unclear expectations, lack of leadership … but more often than not, it comes down to reliability. No matter how professional, skilled, or charming you are, if people can’t depend on you to show up on time, do what you say, finish what you start,[...] The post The #1 Silent Teamwork Killer—And How To Avoid It appeared first on Your Team Success.

Every entrepreneur is on a first-name basis with unpredictability. It’s just a part of the deal, and nowhere is that more true than when it comes to sales. But what if there were a way to actually create a process for sales that can be taught, replicated, and proven to work? In this episode of[...] The post The Four Keys To Success For Sales Leaders — with Guest Mark Cox appeared first on Your Team Success.

As an entrepreneur, you’ve worked really hard to become an expert in your field. You know your clients expect the best, and you assume you’ll be rewarded for your knowledge. However, that’s just the starting point. It’s the bare minimum required to get your clients in the door. If you want to actually retain them[...] The post Why It’s Not Enough To Be An Expert appeared first on Your Team Success.

In this episode of the Team Success podcast, Shannon Waller speaks with Patti Mara, a successful entrepreneur, longtime coach for Strategic Coach®, and author of UpSolutions, an incredibly useful book for any entrepreneur looking to take their value creation and relationship-building skills to the next level. In the interview, Patti shares the three mindset shifts[...] The post Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara appeared first on Your Team Success.

When life gets unpredictable and planning for the future feels impossible, successful entrepreneurs don’t just give up on their goals. They change tactics. In this episode of the Team Success podcast, Shannon Waller walks you through a simple and effective process for managing uncertainty, communicating expectations to your team and clients effectively, and working toward[...] The post Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty appeared first on Your Team Success.

Every one of us struggles with focus throughout the day, especially in times of stress or uncertainty, and it can be easy to blame technology for our lapses in concentration. But what if the problem weren’t about the things outside of us … but what’s going on inside? What if it were more about how[...] The post How To Become “Indistractable”: Author Interview With Nir Eyal appeared first on Your Team Success.

Have you noticed a shift in team member engagement since the pandemic? Times of crisis or rapid change often bring out the best (and worst) in people, leaving most entrepreneurs with a team composed of those eager to pull their weight … and those only looking to get by. But what does engagement actually look[...] The post How To Tell If Your Team Members Are Engaged appeared first on Your Team Success.

When was the last time you took a step back and looked at the systems controlling your business? Whether you’ve put thought into them or not, they exist, and they’re affecting every aspect of your business and life. So what if, by just investing a few purposeful hours of your time, you could save yourself[...] The post How To Create Systems That Allow You To Work Less And Make More With Guest Josh Fonger appeared first on Your Team Success.

As an entrepreneur, you’re responsible for providing leadership to everyone on your team, and you may find this becomes increasingly difficult during periods of instability and change. At Strategic Coach, we’ve thought long and hard about the best ways to take care of our team members and help them stay productive when stress is running[...] The post The One Question To Ask Your Team appeared first on Your Team Success.

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this second of two installments of the Team Success podcast, Shannon Waller continues her interview with entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire[...] The post How To Find A Great Assistant Part 2 — With Guest Tim Francis appeared first on Your Team Success.

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this first of two installments of the Team Success podcast, Shannon Waller interviews entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire over 300 great[...] The post How To Find A Great Assistant Part 1 — With Guest Tim Francis appeared first on Your Team Success.

It’s become clear that in order to eliminate systemic racism, every one of us needs to be more than just not racist. We need to be actively anti-racist, and that begins with awareness, empathy, and honest, open conversations. In this episode of the Team Success podcast, Shannon and Strategic Coach® team member Forsythe Olafioye sit[...] The post A Conversation On Anti-Racism And Teamwork appeared first on Your Team Success.

Starting a business is scary, and adding someone to the payroll might be the last thing on your mind—even though it’s the first step toward exponential business growth, freedom, and satisfaction. In this episode of the Team Success podcast, Shannon Waller shares why overcoming a scarcity mindset is the most important thing you should do[...] The post WhoNotHow™ For Startups: Everything You Need To Know appeared first on Your Team Success.

When times are normal, some projects take priority and others get left on the back burner. But when scary times hit? That’s when it’s time to get them on the table—and off your to-do list. Every one of us has projects and goals sitting on the back burner, and rightly so. When times are normal,[...] The post How To Keep Growing During Scary Times appeared first on Your Team Success.

Are you finding it even harder to disconnect from work now that you’re working from home? Here’s why free time is so important—and how to take it effectively. Entrepreneurs have always been notorious for overworking and under-resting, and the global shutdown has only made this problem worse. If your office is your home and your[...] The post The Importance Of Taking Time Off appeared first on Your Team Success.

Frustrated by the challenges of virtual meetings? Shannon Waller has some simple, effective tips for transforming your Zoom meetings from tiring to terrific. We all know meetings over Zoom can be a drag. Between the tech difficulties, lack of engagement, and distractions from pets, spouses, and kids, you might be wondering if you and your[...] The post How To Have Great Virtual Team Meetings appeared first on Your Team Success.

Being a salesperson is tough, and it’s only gotten tougher during these uncertain times. Reaching out to strangers multiple times a day when you’re feeling anxious and they’re feeling anxious takes a lot of courage, after all. But there are things sales teams and their leaders can do every day to not only make this[...] The post The Secret To Selling Boldly In An Era Of Uncertainty appeared first on Your Team Success.

Every one of us has had to give up the future we expected to enjoy in the coming weeks and months, and you’re not alone if you’re grieving that loss—or feeling like all of your goals and aspirations have been put on hold. But there’s a difference between your future changing and your future disappearing,[...] The post How To Take Back Your Future With One Question appeared first on Your Team Success.

The global shutdown has forced nearly all of us away from our offices and cubicles and into our living rooms, and many are feeling the strain. As an entrepreneur and team leader, you may be wondering how to best support your teams during this challenging transition. In this episode of the Team Success podcast, Shannon[...] The post Teamwork Tips For Challenging Times appeared first on Your Team Success.

Whether or not you think of yourself as a leader, all of us are responsible for providing leadership during tough times. Our teams, our co-workers, our families, and our friends all look to us for guidance when things feel scary and uncertain, and how we react (or don’t react) can make all the difference in[...] The post 4 Ways To Provide Leadership During Challenging Times appeared first on Your Team Success.

Is loyalty to legacy team members hurting your business? Entrepreneur Paul Abel shares his story of transformation and how making the decision to downsize from 44 to 14 team members changed the trajectory of his business. Learn how to recognize wrong-fit team members and the steps to gracefully letting them go in this episode of[...] The post How Entrepreneur Paul Abel Added $1 Million To His Bottom Line appeared first on Your Team Success.

Finding it harder than ever to stay focused in today’s world? In this episode of Team Success, Shannon Waller shares secrets to avoiding distraction and procrastination. Learn how to help your brain stay attentive so you can increase your output and your value. The post How Productive People Stay Focused appeared first on Your Team Success.

Do you leave your team members in the dark? In this episode of Team Success, Shannon Waller discusses the incredibly high cost of not communicating with your team. Learn why sharing what’s true, real, and on the horizon for your company is critical to building trust and getting the results you want. The post The High Cost Of Not Communicating appeared first on Your Team Success.

What does giving great feedback really look like? In this podcast, Shannon Waller breaks down how to give clear, effective feedback no matter the situation. Learn the key to connecting and appreciating people so they’re always open to what you have to say. The post How To Give Feedback To Soft-Hearted People appeared first on Your Team Success.

“I’m the worst parent in the world” is something Jennifer Kolari hears often in her work with families. Tune in as she and Shannon Waller talk about what it means to be a parent today. Learn why the methods of the generations before us don’t work anymore and why the CALM technique is life changing. The post Moving From Reacting To Responding With Jennifer Kolari, Author Of Connected Parenting appeared first on Your Team Success.

How do you keep yourself relevant and tuned in to what’s coming next? In this episode of Team Success, join Shannon Waller in a conversation on continual learning and constant growth. Discover strategies against stagnation and ways to make sure you’re always future-ready. The post The Importance Of Constant Learning appeared first on Your Team Success.

At twenty-six, Nick Sonnenberg was making millions as a financial engineer and walked away from it all to become an entrepreneur. Shannon Waller sits down with him to discuss his business success, his next book, and the ticking time bomb he believes entrepreneurs can no longer ignore. Discover how to optimize your life and leverage[...] The post Get Leveraged With Nick Sonnenberg, Entrepreneur And Author Of Idea To Execution appeared first on Your Team Success.

Is your company culture so great that it keeps people past their due date? Join Shannon Waller in this episode of Team Success for a conversation about team members who aren’t keeping pace. Learn the difference between a great culture fit vs. a great capability fit and how to have reality conversations with love. The post Letting Go: Team Members Who Have Passed Their Due Date appeared first on Your Team Success.

How refined are your adaptability skills? In this episode of Shannon Waller’s Team Success, Shannon is joined by the creator of the Adaptability Quotient, Ross Thornley. Discover how un-learning and letting go of what got you here is key to understanding what will you get there. The post What’s Your Adaptability Quotient? – With Entrepreneur And Expert Ross Thornley appeared first on Your Team Success.

Have you ever considered that your company’s intellectual property is walking out the door at 5 p.m. every day? Shannon discusses why consistency and processes are key to instantly increasing the value of your company. The post What Smart Companies Know About Documenting Processes appeared first on Your Team Success.

Is hiring one of your organization’s pain points? In this episode of The Team Success Podcast, Shannon Waller is joined by entrepreneur and hiring specialist Alec Broadfoot. A trusted and sought-after resource by business owners, Alec discusses the ripple effect one key hire can have on your entire organization. The post How To Crack The Code When It Comes To Making Great Hires, With Entrepreneur And Hiring Expert Alec Broadfoot appeared first on Your Team Success.

When it comes to their role at work, are your team members overly protective? Join Shannon Waller for an insightful discussion on the dangers of protective team members. Learn how to coach your team out of a scarcity mindset and discover why all great entrepreneurs encourage an open work environment. The post Letting Go Of The Death Grip: How To Encourage An Open Environment appeared first on Your Team Success.

How often do you use the words “no rush” at work? In this episode of The Team Success Podcast, Shannon Waller explains the importance of direct and clear communication. Discover why the success you experience, in any role, depends strongly on your ability to communicate powerfully. The post “No Rush.” One Of The Worst Things To Say When You Want To Get Results appeared first on Your Team Success.

How do you handle the things that worry you? In this episode of The Team Success Podcast, Shannon Waller discusses why it’s important for our well being to take our worries seriously. Learn why the things that keep you up at night are an opportunity to create solutions and momentum. The post How To Turn Worrying Into Creativity appeared first on Your Team Success.

In the second of a two-part episode, Shannon Waller is joined by author of Polarity Management, Barry Johnson. Listen in as they discuss how to improve leadership and teamwork by learning how to leverage your polarities in business. The post Managing Polarities Part 2 With Author Barry Johnson appeared first on Your Team Success.

How do you solve an unsolvable problem? Barry Johnson, author of Polarity Management, speaks with Shannon Waller about the difference between a problem to solve and a polarity to manage. Discover why polarity thinking is the advantage you need to outperform competitors. The post Managing Polarities Part 1 With Author Barry Johnson appeared first on Your Team Success.

Is your ego affecting your ability to collaborate? In this episode of The Team Success Podcast, join Shannon Waller in a discussion on how to collaborate well. Learn four strategies that guarantee better teamwork and what’s necessary when it comes to co-creating. The post 4 Strategies For Better Collaboration appeared first on Your Team Success.

Are you a strong interviewer? Many of us are capable of interviewing someone, but interviewing someone well is a different story. In this episode of The Team Success Podcast, Shannon Waller shares her strategies for having an engaging and powerful conversation. Learn how to listen generously and extract the wisdom that makes for a memorable[...] The post How To Interview To Better Engage Your Audience appeared first on Your Team Success.

“What if we were consciously always developing soul sense so that we were living from the deepest part of ourselves?” asks coach and author Adrienne Duffy. In this episode of the Team Success Podcast, join Shannon Waller in an interview about growth and how to stretch yourself internally as much as you do externally. Discover[...] The post Unlocking Your Soul Sense With Coach And Entrepreneur Adrienne Duffy appeared first on Your Team Success.

What happens when your team learns their Unique Ability and suddenly it’s all they want to focus on? In this episode of The Team Success Podcast, Shannon Waller shares strategies for freeing up your team’s time that don’t require hiring but being resourceful instead. The post The Dangers Of Your Team Learning Their Unique Ability® appeared first on Your Team Success.

Are you moving through the world as the highest version of yourself? Join Shannon Waller in a discussion with speaker and New York Times bestselling author Cy Wakeman to discover the importance of deconstructing your ego and the strategies you can use to overcome it to become your most evolved self. The post Taking Control Of Your Ego With Bestselling Author & Speaker Cy Wakeman appeared first on Your Team Success.

Have you been doing what you’re doing for so long now that nothing seems new anymore? Join Shannon Waller for this episode of The Team Success Podcast, and learn how to maintain a spirit of curiosity. Discover why coming from a place of genuine interest impacts your relationships and the success of your company. The post How To Stay Curious In Business appeared first on Your Team Success.

Are you stuck on the treadmill to success? Entrepreneurs often buy into lies about what it means to be successful. They convince themselves being over-committed, over-scheduled, and overwhelmed is par for the course. Join Shannon Waller and entrepreneur and author, Janelle Bruland, to learn how to lead a life of significance over a life of[...] The post The Real Meaning Of Success With Janelle Bruland, Entrepreneur & Author Of The Success Lie appeared first on Your Team Success.

We all have habits that work well for us but are ineffective when it comes to teamwork. In this episode of The Team Success Podcast, join Shannon Waller in discovering the benefits of paying attention to the areas where we get ourselves into trouble—because learning how to hack your habits is the answer to high-level[...] The post How To Upgrade Teamwork By Hacking Yourself appeared first on Your Team Success.

Shannon Waller will never forget the time she excitedly told a colleague about a new idea and was met with the response, “Can you please just tell me what’s going to stay the same?” Join her as she shares how to bridge the divide between natural innovators and stabilizers and the strategies behind how to[...] The post How Not To Scare Your Team With Your New Ideas appeared first on Your Team Success.

How do you recognize your team members who operate behind the scenes? One of the biggest challenges in teamwork is making sure the people who work Back Stage feel the same love and appreciation as those Front Stage. Tune in to Shannon Waller’s discussion on why this has a huge impact on team morale. The post The Biggest Mistake We Make With Back Stage Team Members appeared first on Your Team Success.

Every brand needs a voice, but how do you know if a podcast is the right medium for you? Join Shannon Waller in an interview with entrepreneur and podcast specialist Paul Colligan. Discover where podcasting is going, its advantages over other technology, and the necessary question to ask yourself if you think you’re missing out. The post Should You Start A Podcast? Everything You Need To Know, With Expert Paul Colligan appeared first on Your Team Success.

When exactly is the right time to onboard new team members? Tune in to Shannon Waller’s discussion on how to get really resourceful about hiring. Learn when to do it, how to do it, and why it’s the answer to freeing you up and leveraging your team. The post When’s The Right Time To Hire? appeared first on Your Team Success.

Have you built a team who’ll stick with you until the end or are they warm bodies getting you to the next hill? Join Shannon Waller and entrepreneur Kent Pilcher in their conversation about what extraordinary leadership looks like. Discover why all great leaders know that significant business growth starts with the growth of your[...] The post How To Create A Team So Good They Could Replace You, With Entrepreneur Kent Pilcher appeared first on Your Team Success.

Are the majority of your team members different from you or just like you? Join Shannon Waller as she discusses a different type of diversity—talent diversity. Learn where you might be holding on to certain biases, the benefits of having different perspectives, and the strategies that go into assembling a team that thrives differently. The post Here’s Why Talent Diversity Matters appeared first on Your Team Success.

How do you keep your relationships alive? In this episode of The Team Success Podcast, Shannon Waller is joined by relationship expert and podcaster Neil Sattin. Learn why the things we don’t talk about are so important and why how you make others feel plays a larger role in connecting than you think. The post How To Upgrade Your Relationships, with Expert Neil Sattin appeared first on Your Team Success.

Is your creativity a product of inspiration or frustration? Tune in to The Team Success Podcast to hear Shannon Waller discuss how we innovate. Learn why changing your perceptions around frustration and inspiration could lead to new opportunities for creativity. The post Where Does Your Creativity Come From? appeared first on Your Team Success.

What is your client’s experience when they pick up the phone to call your company? In this episode of The Team Success Podcast, Shannon Waller speaks with entrepreneur Michael Zusman about how he’s revolutionized the first impression. Learn why trust and your brand reputation depend on the first point of contact with your clients. The post How Entrepreneur Michael Zusman Is Transforming First Impressions appeared first on Your Team Success.

Would your contribution be bigger if you knew you had the support to make it happen? Shannon Waller talks about the power of permission in the workplace and why it’s a fundamental aspect of leading a successful team. Discover what it takes to inspire initiative and contribution. The post Why Your Team Wants Your Permission appeared first on Your Team Success.

Want more fulfillment? In this episode of The Team Success Podcast, Shannon Waller talks with Dr. Jeff Grove about his journey into entrepreneurship. Learn about “promoting to failure,” how to fix the slow leak, meeting rhythms, and the importance of trust, transparency, and vulnerability. The post How To Make The Jump From Specialist To Entrepreneur With Dentist Jeff Grove appeared first on Your Team Success.

When it comes to teamwork, we tend to be great at talking about our expectations of other people but terrible at communicating the things that drive us crazy. In this episode of The Team Success Podcast, Shannon Waller talks about the importance of recognizing what unhinges you. Learn why being clear about your triggers is[...] The post What Drives You Crazy? appeared first on Your Team Success.

Have you ever been frustrated when you thought someone was going to do something but then didn’t follow through? In this episode of The Team Success Podcast, Shannon Waller discusses the distinctions between can, want, and will. Learn what to listen for when asking for commitment from your team, family, or friends. The post The Difference Between Can, Want, & Will appeared first on Your Team Success.

What projects in your life have zero momentum right now? In this episode of The Team Success Podcast, Shannon Waller discusses the power of killing projects. Recognize the ones that aren’t going anywhere—and why it’s a growth process that takes courage to call them quits. The post When To Kill A Project appeared first on Your Team Success.

How are you making yourself young again? In this episode of The Team Success Podcast, Shannon Waller discusses the importance of taking time off so you can rejuvenate, renew, and restore. Learn why Free Days are key to working smarter and how you can get back to being your best, most energetic self. The post Escaping Time Traps: Free Days appeared first on Your Team Success.

What could you accomplish if you actually dedicated specific, uninterrupted time to it? In this episode of The Team Success Podcast, Shannon Waller talks managing and making the best use of your Focus Time. Learn the importance of giving yourself the freedom to concentrate on your business—and see the magic that happens when you do. The post Escaping Time Traps: Focus Time appeared first on Your Team Success.

How often is your mind on your to-do list instead of in the present moment? In this episode of The Team Success Podcast, Shannon Waller discusses the importance of including Buffer Time in your schedule. Discover why it’s key to freeing up your headspace and simplifying your time. The post Escaping Time Traps: Buffer Time appeared first on Your Team Success.

What are your personal productivity habits? In this episode of The Team Success Podcast, Shannon Waller discusses what it feels like to live with a short attention span and its impact on productivity. Learn how to find your own unique formula for productivity and confidence. The post A Unique Approach To Personal Productivity appeared first on Your Team Success.

What are your gratitude practices? Shannon Waller brings the Extraordinary Coach Culture mini-series to an end with an episode all about gratitude. Discover why being grateful will set you apart in the marketplace and is also key to attracting and retaining great team members. The post Extraordinary Coach Culture: Gratitude appeared first on Your Team Success.

Are we only as good as our last success? In episode 14 of the Extraordinary Coach Culture series, Shannon Waller discusses why it’s important to stay useful. Learn why consistently re-evaluating your contribution is crucial to avoiding stagnation at work. The post Extraordinary Coach Culture: Usefulness appeared first on Your Team Success.

What’s the secret to finding a great new hire? In this episode of The Team Success Podcast, Shannon Waller goes in-depth with Colin Sprake on his unique approach to hiring. Learn everything from how he puts together a job posting to the questions he asks in an interview. The post How To Improve Your Hiring With Colin Sprake Of Make Your Mark Training & Consulting appeared first on Your Team Success.

How often do you take risks at work without worrying about the outcome? In episode 13 of the Extraordinary Coach Culture series, Shannon Waller discusses what it means to have no “defense budget” and why it’s a valuable part of our culture. Learn why “psychological safety” is fundamental to great teamwork. The post Extraordinary Coach Culture: No “Defense Budget” appeared first on Your Team Success.

Do you ask of others what you’re not doing yourself? In the twelfth episode of the Extraordinary Coach Culture miniseries, Shannon Waller discusses how important trust, integrity, and transparency are to your organization. Learn why honesty makes for a happier and more productive team. The post Extraordinary Coach Culture: We Walk The Talk appeared first on Your Team Success.

How does your clientele feel walking into your office? In episode eleven of the Extraordinary Coach Culture series, Shannon Waller discusses why graciousness and putting people at ease is a fundamental value at Strategic Coach. Learn why we put class first when it comes to client experience. The post Extraordinary Coach Culture: Being A Class Act appeared first on Your Team Success.

How often do you take inventory of the things that aren’t working in your life and do something about it? In the tenth episode of the Extraordinary Coach Culture series, Shannon Waller talks authenticity and integrity and why any real progress starts by telling the truth. Learn why this habit is life-changing and how you[...] The post Extraordinary Coach Culture: All Progress Starts By Telling The Truth appeared first on Your Team Success.

Do you have what it takes to work in an entrepreneurial environment? In the ninth episode of our special Extraordinary Coach Culture series, Shannon Waller gets real on what it means to work with entrepreneurs. Learn why having a “No-Entitlement Attitude” is crucial and why we believe in creating, not complaining. The post Extraordinary Coach Culture: The Entrepreneurial Attitude appeared first on Your Team Success.

In the wise words of Dan Sullivan, “People do things for their reasons, not yours.” In the eighth episode of Extraordinary Coach Culture, the miniseries, Shannon Waller talks respect and appreciation. Learn why maximizing your culture of respect is key for creativity and setting up the framework for gracious relationships. The post Extraordinary Coach Culture: Respect appeared first on Your Team Success.

If you want your team to grow, create an environment where they’re encouraged to do so. In the seventh episode of the Extraordinary Coach Culture miniseries, Shannon Waller discusses why stretching, growing, learning, and confronting the things you haven’t done before are part of the healthiest approach to life. The post Extraordinary Coach Culture: Lifetime Growth appeared first on Your Team Success.

The purpose of life is life — not work. In the sixth episode of Extraordinary Coach Culture, the mini-series, Shannon Waller defines Free Days and why we love it when team members take them. Learn the value of establishing a company culture where rejuvenation is an expectation. The post Extraordinary Coach Culture: Free Days™ appeared first on Your Team Success.

In a world where our experiences mean everything, what experience are you providing your clientele? In part five of our Extraordinary Coach Culture series, Shannon Waller explains the Front Stage/Back Stage Model and why she wants you to ditch corporate management philosophies and run your business like a theater. The post Extraordinary Coach Culture: Front Stage/Back Stage Model® appeared first on Your Team Success.

If you’re not changing and evolving, you’re probably going to be left behind. In episode four of our Extraordinary Coach Culture series, Shannon Waller talks about the three things that keep people coming back to Strategic Coach and how we maintain a company culture that’s always growing. The post Extraordinary Coach Culture: Constant Improvement & Innovation appeared first on Your Team Success.

Looking back three years from today, what has to have happened for you to be happy? In part three of our special Extraordinary Coach Culture series, Shannon Waller explains The D.O.S. Conversation and why it’s a phenomenal way to connect with your clients and assess how you can create value for them. The post Extraordinary Coach Culture: The D.O.S. Conversation® appeared first on Your Team Success.

Give team members the space to be themselves and they’ll never want to leave. In the second episode of this special series dedicated to our Extraordinary Coach Culture, Shannon Waller dives into Unique Ability, a fundamental touchstone of our company. Learn why it’s key to high retention rates. The post Extraordinary Coach Culture: Unique Ability® appeared first on Your Team Success.

What are the best technological solutions available in the marketplace right now? In this episode of The Team Success Podcast, Shannon Waller gets the inside scoop from Emily Morgan on technology and support systems that are putting entrepreneurs ahead of the curve: Asana Trello Wufoo Zapier Slack Zoom Customized Mass Email Through Gmail Acuity Scheduling[...] The post The Top Support System Technologies with Emily Morgan of Delegate Solutions appeared first on Your Team Success.

There is tons of “stuff” that gets in the way of being mentally present. In this special episode of The Team Success Podcast, Shannon Waller discusses The Positive Focus—a profound strategy to cultivate presence and a “glass half-full” mentality. This is a conversation dedicated to recognizing progress and achievement to build confidence. The post Extraordinary Coach Culture: The Positive Focus® appeared first on Your Team Success.

Sally Hogshead knows what it’s like to feel like part of you has died. A severe car accident left her paralyzed, nearly mute, and barely able to smile at 10 years old. In this episode of The Team Success Podcast, Shannon Waller talks with Sally about how losing her identity led her to develop “How[...] The post Interview With Bestselling Author Sally Hogshead appeared first on Your Team Success.

Why are we always aiming to please? In this episode of The Team Success Podcast, Shannon Waller discusses the importance of getting comfortable with saying “no” when we know we’re overcommitting ourselves. Learn how to consciously draw your own boundaries to avoid creating messes. The post The Courage To Say “No” appeared first on Your Team Success.

How often do you find yourself playing the “victim”? In this episode of The Team Success Podcast, Shannon Waller is joined by David Emerald—author of The Power Of TED. Be part of their powerful discussion about empowerment, ownership, and becoming the creator of your own life. The post Shifting From Victim To Creator with The Power of TED Author David Emerald appeared first on Your Team Success.

What would you love to never do again? In this episode of The Team Success Podcast, Shannon Waller encourages entrepreneurs to invest in a strategic support team that can leverage their ideas and free up their time. Letting people into your inner circle is the key to making your future that much bigger. The post Benefits Of Your Own Strategic Support Team appeared first on Your Team Success.

“I’m always looking for a partner, not an employee.” In this episode of The Team Success Podcast, Shannon Waller discusses the difference between hiring an emotional partner who is invested in your end results as opposed to someone who’s just fulfilling a task—and why it all comes down to mindset. The post How To Hire Partners, Not Employees appeared first on Your Team Success.

Acknowledgment is underrated—it’s free, and it’s one of the best ways to expand the confidence and commitment of your team members and the value they contribute. In this episode of The Team Success Podcast, Shannon Waller shares what really great acknowledgment looks like when it’s done well. The post Why “Great Job” Isn’t Always Great Acknowledgment appeared first on Your Team Success.

Firing isn’t easy. Sorting out personnel issues can be one of the most difficult parts of growing a business—our empathy and loyalty get in the way. In this episode of The Team Success Podcast, Shannon Waller shares tips on how to get really good at letting go. The post Letting Go To Grow appeared first on Your Team Success.

Situations with team members aren’t always black and white, so how can you tell when someone really isn’t a right-fit for your company? In this episode of The Team Success Podcast, Shannon Waller discusses scenarios that signal it’s time for you to subtract to multiply. The post Is It Time For “Multiplication By Subtraction”? appeared first on Your Team Success.

When good people are the wrong fit for your company—let them go. In this episode of The Team Success Podcast, Shannon Waller talks to Jeff Van Straten about trusting your gut and Jeff’s real-life experiences of using “Multiplication By Subtraction” to build better teams. The post An Interview With Jeff Van Straten: An Entrepreneur’s Experience Of Using “Multiplication By Subtraction” appeared first on Your Team Success.

Are you holding on to a team member you know you’ve outgrown? In this episode of The Team Success Podcast, Shannon Waller goes deep on clues to look for when a team member is doing more harm than good in your organization—and why you need to take action right away. The post Clues You’re Dealing With A Wrong-Fit Team Member appeared first on Your Team Success.

Regardless of what stage of growth your company’s in—how you communicate and collaborate is fundamental to reaching new levels of success. In this episode of The Team Success Podcast, Shannon Waller and Collaborative Way experts discuss miscommunications and miscues. The post Author Interview With The Collaborative Way Specialists appeared first on Your Team Success.

Are you taking your A-players for granted? In this episode of The Team Success Podcast, Shannon Waller talks appreciating and protecting your A-players and the negative impact C-players can have on your team. The post Protect Your A-Players appeared first on Your Team Success.

What happens when you keep team members on board who are no longer thriving in your organization? In this episode of The Team Success Podcast, Shannon Waller discusses the positive impacts of saying goodbye to wrong-fit team members. The post Why We Don’t Take Action appeared first on Your Team Success.

Amy Bruske, co-author of Business is Business: Reality Checks for Family-Owned Companies, knows exactly what it takes to uphold a family business. In this episode of The Team Success Podcast, Amy and Shannon Waller discuss why family businesses are a unique type of team. The post An Interview With Amy Bruske appeared first on Your Team Success.

Do projects look the same time and time again? Are you consistently getting the same results or having the same breakdowns? In this episode of The Team Success Podcast, Shannon Waller explains why she swears by iterative teamwork and why it could be one of your most innovative breakthroughs yet. The post Iterative Teamwork appeared first on Your Team Success.

In the game of entrepreneurship, you either create rules that allow you to win or ones that cause you to lose. The same goes for delegation—and knowing how and when it can be used to your advantage. In this episode of The Team Success Podcast, Shannon Waller shares secrets on how to succeed every time[...] The post The Delegation Formula appeared first on Your Team Success.

There’s a difference between high standards and standards so high, it’s nearly impossible to achieve them. Perfectionism is hazardous and can have a major impact on teamwork and morale. In this episode of The Team Success Podcast, Shannon Waller shares strategies for overcoming unrealistic standards. The post The Cost Of Perfection appeared first on Your Team Success.

If the expression on your face could talk, what would it say? The look on our faces can say so much without saying anything at all. The danger is what this is potentially communicating to your team. In this episode of The Team Success Podcast, Shannon Waller discusses why transparency is so important. The post Don't Make Your Team Guess appeared first on Your Team Success.

If someone asked you to make a list of the activities you find irritating, procrastinate on, or aren’t competent at, what would be on it? You’re the most important resource your company has so how you spend your time is critical. In this episode of The Team Success Podcast, Shannon Waller talks about “firing yourself”[...] The post Why You Should Fire Yourself appeared first on Your Team Success.

Speaking up and challenging the status quo can be terrifying—but it’s also the key to transparency and openness in the workplace. In this episode of The Team Success Podcast, Shannon Waller discusses how to speak up well and what to do when you don’t get the answer you want. The post How To Speak Up appeared first on Your Team Success.

The greatest investment you can make is in hiring the right team members. But the hiring process can be grueling and tough to navigate—and it can also take a lot of time and money. In this episode of The Team Success Podcast, Shannon Waller lends Strategic Coach wisdom on constructing the team you really want. The post The Biggest Hiring Mistakes To Avoid Making appeared first on Your Team Success.

One of the most effective ways to build a healthy and positive company culture is by establishing ways team members can show appreciation for one another. In this episode of The Team Success Podcast, Shannon Waller reminds listeners not only how much appreciation nourishes us, but how it adds meaning to our lives. The post Five Ways To Show Appreciation To Your Team appeared first on Your Team Success.

How do you know when it’s the right time to hire a new team member? Recognizing when it’s necessary to bring someone on board and having the confidence to take the plunge is critical to major growth. In this episode of The Team Success Podcast, Shannon Waller coaches listeners on what can be one of[...] The post When Is The Right Time To Hire Someone? appeared first on Your Team Success.

Stepping into a leadership role is something that many of us aspire to do. But often, we don’t realize that when you become a leader, you’ll be shifting from doing things to influencing others. In this episode of The Team Success Podcast, Shannon Waller discusses the major mindset shift that’s so important to consider when[...] The post From Me To We: A Leadership Transition appeared first on Your Team Success.

Conversations about company culture and team member engagement have become more and more important in today’s business world. Christian Cotichini, CEO of HeroX, is a pioneer in this regard. He has eliminated managers, refuses to do performance reviews, and would rather work with millennials. Listen in to this second chat between Shannon and Christian as[...] The post An Interview With An Entrepreneur Who Considers Himself A Nonconformist appeared first on Your Team Success.

The difference between entrepreneurial and corporate workplace culture has a significant impact on team members, including the ways in which they experience growth in these organizations. In this episode of the Team Success Podcast, Shannon Waller explains why knowing yourself is the key to making massive strides in any entrepreneurial business. The post How People Grow appeared first on Your Team Success.

Experiencing workplace burnout is like running a marathon you haven’t trained for—it leaves you feeling drained and unaccomplished. One of the biggest dangers fast-growing companies face is not being educated on how to prevent burnout, and team members can end up frustrated and unmotivated. In this episode of the Team Success Podcast, Shannon Waller talks[...] The post How To Prevent Burnout And Sustain Growth appeared first on Your Team Success.

When given the choice, are you a creator or a complainer? We’ve all been in situations that haven’t gone according to plan, but what a lot of people don’t realize is how much control they actually have over these experiences. In this episode of the Team Success Podcast, Shannon Waller gives clarity to the fact[...] The post Complain Or Create appeared first on Your Team Success.

There is a very small percentage of people who are actually good at saying no. Whether we’re caught off guard or are trying to please someone, we’re all guilty of committing ourselves to things we don’t have time for. And this is how messes happen. In this episode of The Team Success Podcast, Shannon Waller[...] The post How To Say No … Gracefully appeared first on Your Team Success.

Regardless of where you work, meetings are the norm. They’re an opportunity for minds to meet, collaborate, and strategize on future business ventures. But what percentage of these meetings is productive, directed, and useful? In this episode of the Team Success Podcast, Shannon Waller gives the formula for maximizing meetings. The post The Meeting Makeover appeared first on Your Team Success.

If procrastinating feels bad, why do we all do it? In this episode of the Team Success Podcast, Shannon Waller explores the psychology of procrastination, explaining why our good intentions don’t always materialize into reality. Learn how to take advantage of short sprints, rewards, and others’ talents to stop falling into the easy trap of[...] The post Overcoming Procrastination appeared first on Your Team Success.

When you get tired, other people get stupid. Does this sound familiar? In this episode of the Team Success Podcast, Shannon Waller stresses the importance of taking time away from your business to restore and rejuvenate. Recognizing when you’re operating from a creative, mechanical, or reactive zone can change the direction of your teamwork to[...] The post The Impact Of Fatigue On Teamwork appeared first on Your Team Success.

Are the leaders in your company aligned with your value system? In this episode of the Team Success Podcast, Shannon Waller discusses why it’s so important to be transparent with your team on issues of ethics and integrity. Learn strategies for building an organization that operates with high integrity and why it’s so important to[...] The post The Importance Of Ethics appeared first on Your Team Success.

Why is our status so important to us? In this episode of the Team Success Podcast, Shannon Waller calls attention to status-driven individuals and the negative impacts they can have on teamwork. To have a thriving team and company, put unique talents before status and do away with standard titles so that people aren’t chasing[...] The post Unique Ability® Trumps Status appeared first on Your Team Success.

Do you believe the world is generous and that there’s plenty to go around? Or do you feel that the world is happening to you and there will never really be enough? In this episode of the Team Success Podcast, Shannon Waller goes in depth about how your mindset drives everything. Discover whether you’re operating[...] The post The Benefits Of An Abundance Mindset appeared first on Your Team Success.

In this special edition of The Team Success Podcast, Shannon Waller has the opportunity to speak once again with Emily Morgan, founder and president of Delegate Solutions. They expand on the conversation they had in the previous podcast episode, Working With Virtual Teams, and take a more in-depth look at remote workers and the future[...] The post An Interview with Emily Morgan appeared first on Your Team Success.

What is an individualistic vs. Unique Ability® mindset? In this podcast, Shannon Waller goes in depth on why the success of your company starts with the perspectives held by both you and your team members. Where do you sit on the spectrum? Give yourself the freedom to look at things from an entirely new perspective. The post The Teamwork Mindset appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller interviews Kent Pilcher, owner and president of Estes Construction, about the leadership development program he created for his team, how he helps his leaders grow, and how he shifted his own leadership style from “telling” to collaborating. The post An Interview With Kent Pilcher appeared first on Your Team Success.

What are you tired of doing but afraid of letting go of? In this podcast, Shannon Waller discusses the dangers of The Delegation Death Grip. We’re all guilty of holding onto things we shouldn’t, but delegating is the only way to free ourselves to move on to bigger and better things. The post The Delegation Death Grip appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller chats with Strategic Coach’s Unique Ability Specialist, Julia Waller, about their recently published book, Unique Ability 2.0: Discovery. Julia and Shannon offer great insights and tips on how to discover your natural and best abilities that can create the most value for the people[...] The post Author Interview With Julia Waller appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller talks to Christian Cotichini, CEO and co-founder of HeroX, about the importance of having a strong company culture to bring together increasingly geographically disperse and virtual teams. Christian shares the four core values that are central to the HeroX culture, the thinking behind them,[...] The post An Interview With Christian Cotichini appeared first on Your Team Success.

Author and speaker Richard Abraham shares how you can bring your sales relationships to a higher and more profitable level. In this engaging and enlightening conversation, Shannon and Richard discuss “Mister Shmooze,” a character from the book of the same name that Richard created as a composite of the ideal attributes of the best salespeople[...] The post An Interview With Richard Abraham appeared first on Your Team Success.

Dr. Henry Cloud talks to us about making “Necessary Endings” to achieve growth and success. Leadership coach and clinical psychologist Dr. Henry Cloud talks with Shannon and shares that “Necessary endings do not come because something is wrong; they come because you are still alive.” The post An Interview With Dr. Henry Cloud appeared first on Your Team Success.

Author and psychologist Dr. Robert Maurer shares “The Kaizen Way” to make lasting life changes. Shannon and Dr. Maurer have an enlightening conversation around the idea that we only need to take very small steps in order to accomplish our biggest life goals. The post An Interview With Dr. Robert Maurer appeared first on Your Team Success.

Learn how to elevate your team’s “tribal culture” with author Dave Logan. Dave Logan and Shannon talk about the five stages of Tribal Leadership and the three things you can do to leap forward. The post An Interview With Dave Logan appeared first on Your Team Success.

Find out how to become “Business Brilliant,” with New York Times bestselling author Lewis Schiff. Shannon and Lewis discuss how some of the highest-earning entrepreneurs have achieved their wealth, and lay out the action steps to take in order to achieve similar entrepreneurial success. The post An Interview With Lewis Schiff appeared first on Your Team Success.

Shannon talks “The Hugging Culture” with Jack Mitchell, author of Hug Your Customers and Hug Your People. They discuss the importance of developing personalized, individualized relationships with both customers and team members as a route to building a successful entrepreneurial company. The post An Interview With Jack Mitchell appeared first on Your Team Success.

Would you like to facilitate faster, more successful delegations and handoffs to your team members? In this episode, Shannon discusses the concept of specific trust—trusting a specific person with a specific task that you know falls into their area of Unique Ability® so you’ll be freed up to do more of what you’re best at. The post Specific Trust appeared first on Your Team Success.

Do you have the habits in place that show others that you’re a reliable and referable person? In this episode, Shannon discuses The Referability Habits—the four relationship habits that make a powerful difference in the way your customers, teammates, and strategic partners view you. The post The Referability Habits™ appeared first on Your Team Success.

Do you often find yourself frustrated with team members who don’t have the same sense of urgency as you do? In this episode, Shannon discusses the difference between fast- and even-paced personalities and how the key to successful teamwork is having alert and responsive team members. The post A Sense Of Urgency appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon interviews Mark C. Winters, co-author with Gino Wickman of Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business. Listen to their engaging conversation about the importance of having both “Visionary” and “Integrator” leadership in your growth-oriented[...] The post An Interview With Mark C. Winters appeared first on Your Team Success.

Are you wiling to delegate the things you’re not great at in order to free yourself up to focus on your areas of passion and creativity? In this episode, Shannon discusses The 4 C’s Formula of commitment, courage, capability, and confidence, and how applying this framework can help you let things go to free up[...] The post Delegate With The 4 C’s appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller interviews Stefan Wissenbach, a highly successful entrepreneur, author, and the creator of The Engagement Multiplier. Learn the difference having an engaged team can make to your company and simple steps to increase your overall engagement. The post An Interview With Stefan Wissenbach appeared first on Your Team Success.

Does your organization have top-notch teamwork? Entrepreneurial Team Expert Shannon Waller outlines her top five strategies to bring your teamwork to the next level. The post Five Tips For Top-Notch Teamwork appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller interviews Jim Sheils, author of The Family Board Meeting. Jim, a successful businessman with a Self-Managing Company®, discusses the challenges of balancing work and home life, and talks about how he came up with a solution in the form of The Family Board Meeting[...] The post An Interview With Jim Sheils appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller interviews Dan Kuschell, co-creator of the Genius Network® Hiring Model. Dan offers valuable tips for any growth-oriented organization looking to attract and hire top-level talent. The post An Interview With Dan Kuschell appeared first on Your Team Success.

In this special edition of the Team Success Podcast, Shannon Waller interviews Ari Meisel, author of Less Doing, More Living: Make Everything In Life Easier. Ari shares his wisdom on how you can do less and be more productive, freeing up your time to do the things you love and spend it with the people[...] The post An Interview With Ari Meisel appeared first on Your Team Success.

Are you rewarding the behaviors you want to see more of in the workplace? In this episode, Shannon discusses why it’s important to focus on rewardable rather than punishable behaviors and how creating a company culture that emphasizes what’s working will enable your team members to grow, innovate, and take the risks you need them[...] The post Focus On Rewardable Behaviors appeared first on Your Team Success.

Are you having both tactical and strategic planning conversations with your team? In this episode, Shannon emphasizes the importance of balancing the tactical, day-to-day aspects of the business with the long-term, strategic planning needed to drive your organization toward its bigger future. The post Strategic vs. Tactical appeared first on Your Team Success.

Are you fostering the kind of environment that will allow you to successfully lead your company for the next 25 years? In this episode, Shannon discusses how Simon Sinek’s latest book, Leaders Eat Last, inspired and elevated her thinking around leadership and longevity. The post Long-Term Leadership: A Review of Leaders Eat Last by Simon Sinek appeared first on Your Team Success.

Are you setting your Unique Ability® Team up for success? In this episode, Shannon discusses why it’s important for entrepreneurial teams to include project managers who will transform great new ideas into reality. The post Making It Real: Hiring And Working With Project Managers appeared first on Your Team Success.

Are you willing to be vulnerable with your team members? In this episode, Shannon discusses how the absence of trust within your organization is a huge danger and offers strategies on how you can work to build trusting relationships within your team. The post How To Build Trust With Your Team appeared first on Your Team Success.

Learn key strategies for working successfully with virtual teams. In this episode, Shannon interviews virtual expert and business owner Emily Morgan of Delegate Solutions. Read more about Working With Virtual Teams. The post Working With Virtual Teams appeared first on Your Team Success.

Is your team experiencing internal challenges as your growing company becomes more and more successful? Changing roles and responsibilities as your small, intimate team expands to meet your new organizational needs is not always a smooth transition. In this episode, Shannon offers communication tips and strategies on how you can minimize your team’s growing pains. The post Growing Pains appeared first on Your Team Success.

Do you share your enthusiasm with your team when you get excited about projects you’re working on? In this episode, Shannon discusses why it’s important to express what you’re passionate about in order to emotionally connect with your team and engage them in what matters to you. The post The Power Of Passion appeared first on Your Team Success.

Are you focusing your time and energy on your Unique Ability® , doing the things you’re best at and most passionate about? In this episode, Shannon discusses how messes can happen when you drift into other people’s areas of expertise and the importance of staying on your side of the line. Read more about Staying[...] The post Staying On Your Side Of The Line appeared first on Your Team Success.

Are you fully maximizing your team’s potential? In this episode, Shannon discusses the concept of the Unique Ability® Team and offers tips on how to take the best advantage of the talents of the people around you. The post Maximize Your Team appeared first on Your Team Success.

Have you or or any of your team members inherited a mindset that is preventing you from achieving successful teamwork? In this episode, Shannon discusses the various mental obstacles that prevent us from being optimal team players and offers tips on how to overcome them. The post Obstacles To Teamwork appeared first on Your Team Success.

Are you self-aware? Do you know what your own strengths, talents, preferences, and non-strengths are? In this episode, Shannon discusses why self-awareness is essential to successful teamwork. Read more about The Key to Team Success: Know Thyself. The post Know Thyself appeared first on Your Team Success.

Do you value leadership over management? There is ongoing debate about whether leadership or management is more important. In this podcast, Shannon discusses why you need both to accomplish your entrepreneurial goals. Read more about Leadership & Management. The post Leadership & Management: Why You Need Both appeared first on Your Team Success.

Are you self-aware enough to know when you’re displaying an attitude of entitlement in your workplace? In this episode, Shannon discusses the importance of having a No-Entitlement Attitude and why there is no room for egotism when it comes to creative and cooperative teamwork. The post The No-Entitlement Attitude appeared first on Your Team Success.

What do some of the most successful entrepreneurs, entertainers, and visionaries have in common? The ability to persevere when faced with obstacles in the way of their goals and dreams. Listen as Shannon discusses the key entrepreneurial attitude of resilience and how we can all benefit by seeing our mistakes and breakdowns as learning opportunities. The post Resilience: Don’t Give Up! appeared first on Your Team Success.

Are you able to remain confident and calm during emotionally-charged situations? In this episode, Shannon offers tips and resources that will help you manage your own strong emotions and deal with the strong emotions of others, both in and out of the workplace. Read more about Learning How To Handle Strong Emotions. The post Learn How To Handle Strong Emotions appeared first on Your Team Success.

What are the best ways for you to give and receive information? In this episode, Shannon discusses the common misconceptions we have about communicating with others and walks through The Communication Builder exercise to help you take your teamwork to the next level. The post The Communication Builder appeared first on Your Team Success.

In this episode, Shannon discusses how approaching people from a place of gratitude and appreciation can powerfully transform your key relationships, both in and out of the workplace. The post Creative Gratitude appeared first on Your Team Success.

Do you operate at a fast or even pace? Shannon explains why it’s important to be aware of the different speeds at which you and the people around you think, talk, and perform tasks, and how this knowledge can transform your communication skills. The post Know Your Pace appeared first on Your Team Success.

“Having a high performer on the team doesn’t always win you the game.” Shannon talks about the dangers of having team members who are more concerned with their title, salary, and the corner office than with how they’re creating value and contributing to the company’s overall success. The post Status vs. Contribution appeared first on Your Team Success.

Are you a Rugged Individualist? Growth doesn’t happen with an “I can do it better myself” attitude. In this episode, Shannon offers practical steps and strategies to strengthen your delegation skills and capabilities. The post Effective Delegation appeared first on Your Team Success.

Are you bringing the same high-level skills to your communication with your own team as you bring to your sales conversations with clients? Learn how to leverage your teamwork by treating your Back Stage team as a Front Stage audience. Read more about Selling Backstage. The post Selling Backstage appeared first on Your Team Success.

“Multiply your results by subtracting a wrong team member in order to achieve exponential growth.” Listen as Shannon discusses this formula for your team’s success. The post Multiplication By Subtraction appeared first on Your Team Success.

Drawing on a recent behind-the-scenes tour of Disney World, Shannon discusses why it’s so important for positivity to be a part of your company’s values. Read more about Positive Company Culture. The post Positive Company Culture appeared first on Your Team Success.

Shannon discusses why team members need to take responsibility for their errors and recognize their successes by taking an ownership attitude over their work. The post Taking An Ownership Attitude appeared first on Your Team Success.

Shannon discusses why it’s important for entrepreneurial companies to focus on the results produced rather than the time and effort it takes to get the job done. The post Focusing On Results appeared first on Your Team Success.

Shannon discusses how to break through the trap of perfectionism and take action to make things happen in your company. The post Learn By Doing appeared first on Your Team Success.

Shannon discusses the benefits of team members adopting a mentality of collaborative partnership with their entrepreneurs and team leaders. The post Be A Partner appeared first on Your Team Success.

Shannon discusses the difference between bureaucratic and entrepreneurial mindsets. Read more about The Entrepreneurial Mindset. The post The Entrepreneurial Mindset appeared first on Your Team Success.

Shannon discusses how to be a resourceful team member and a coachable entrepreneur. The post Managing Up appeared first on Your Team Success.

Shannon discusses the importance of being alert, curious, responsive, and resourceful in the workplace. The post Batteries Included appeared first on Your Team Success.