Life and career (re)focus this year have brought me to a place where I need to hit pause on this show's production... Keep fighting the good fight, dear Defender! 👊 Jason linkedin.com/in/jasonogle

This episode is me apologizing for the literal radio silence and filling you in on all the very valid reasons why I've been MIA with new content here in this feed. I miss you, and I miss putting content out regularly, but there have been (and continue to be) some significant transitions in my own world, not to mention the world at large that have impacted me and this show... TRANSCRIPT Greetings. User Defenders. Remember me? Your faithful host. Well, maybe I haven't been so faithful lately. I have taken a, quite a bit of a hiatus as. I have a feeling you may have noticed. I think the last episode that I released in season was in November with Shaheena. I think that was episode 70 and. Then I released a very special recording live from an event apart Denver in January of 2020. That's when we were all innocent. Do you remember? We were all innocent and we hadn't experienced COVID and, the racial injustice so clearly seen, this year. not that it's new, but it's just been very, very exposed this year. so. All that to say 20, is it safe to say 2020 has kind of sucked so far? I'm usually a really optimistic guy and I. I'm always excited about the new years. I'm always excited about the fresh starts and, and normally they, they shape up pretty good, but this one is really just bit the big one I'm telling you, all that to say, again, I'm still very hopeful. I'm very optimistic. I know things can get better and will get better. I hope, at least, I know that. We've learned a lot, right through the COVID stuff. We've learned a lot. How to, I hate to say wash our hands. I think we all knew how to do that. Maybe we're a little more diligent than we were before. And then these masks seem like they're going to become a mainstay for quite a while for the foreseeable future. all that to say, okay. I, I just wanted to come back on here and explain what's been going on with the show what's been going on with me. Why there hasn't been a new episode in really six months. And, there's a really good reason, not just. Everything. I just explained that's happened this year. That's that's probably, that could be reason enough, I suppose, but I've gone through some significant transitions, myself. this year and actually that it all began actually last year, right around when I did release the last episode with Shaheena in November, I did receive my, my job loss notice, after six and a half years of service, I was being laid off at the company I'd been at. And you know, of course it sucks to be. Laid off right before the holidays. That wasn't fun at all, but the, my company was very gracious. I will give them a lot of credit for giving me plenty of notice. I, my layoff date was January 3rd of 2020. So they gave me nearly two months notice. And, and so they were extremely gracious through, through that whole process. but you know, the, the, the job seeking. The defenders, those of you who are looking or have been looking, especially after COVID I know a lot of you have been affected by unemployment. The numbers don't lie. Right. And I've heard your voices on Twitter and. And, through email and through my DMS and everything and through the community, of course, as well. I know how hard this can be firsthand. I have. I felt your pain. I felt your, just what it's like before COVID I felt how hard it was to find a job harder than I thought it would be. I mean, it's been about 10 years, honestly, since I've had to pound the pavement, because my transition for the six and a half year job before that was fairly quick. So. I've learned a lot and I definitely want to be sharing. I will be sharing with you in the near future. I hope, about what I've learned about job seeking and, in UX. And so be on the lookout for that. my empathy abounds for you defenders, if you're in that situation, Let me just continue my story. I, I was able to find a job fairly, I guess, fairly quickly after my, after my actual release date of January 3rd, I was able to interview with a wonderful organization and I want to thank Doug Collins. Many of you probably have heard of him. I've seen him on Twitter. He's definitely one of our big influencers in UX and I got to know him a little bit through the show and through Twitter. And, he was really instrumental , and notifying me of this opportunity and, in Denver, and I was able to get on board this organization and just super, super challenged. I'm going to read an article in a minute, just really explaining a little more about that, but yeah. That I wrote recently, but I realized that not all of you have read my article, actually, probably very few of you have. So, I feel like it occurred to me. This is the way to communicate with you is through the podcast. Many of you, I should say, this is the primary way because many of you are simply subscribed to the podcast and wait for episodes to come out. And I am grateful for that. I'm grateful for your subscribing and keeping. Keeping alert. And I apologize again for the super long delay and, kind of updating you on what's been going on and why there , haven't been very many episodes, at all in don't while. So, rambling on here. I just wanted to, tell you that, I did land a job that is still, I, I may be transitioning again. I'm not quite sure yet. I did get, another. Notice date due to COVID we were impacted, we thought we were gonna make it, but we were impacted. So I do have a, a, a pending layoff date in mid July. If, if, the another contract doesn't open up for us, which we're trying to pivot to. But all of that to say, I'm going to share an article with you. If you're still with me. Thank you for sticking around. I wrote an article that. It really explains everything. That's, that's kind of taking place here. apart from the recent news, I just shared about, another possible, pounding of pavement for me. So here goes, when I started user defenders podcast in 2015, everything I was learning about being a new podcaster told me that I needed to add a minimum show up every week with new content. I was hearing things like, "If you're not consistent, you're non-existent", so being a naive new podcaster and content creator, I thought I could and must follow this protocol for my audience, you to notice and catch on to what I was trying to do with the show. So that's what I did for at least the first six months or so until I realized firsthand just how much work goes into releasing even one episode and y'all know my episodes. I've got a special artwork that I do for, I try to do for most of the guests and. There's transcripts now and there's show notes and timestamps. And, not to not to mention the editing process is very grueling cause I'm, I'm kind of a perfectionist. I really do take a lot of pride in the quality and in the output. I've done the editing for the last probably 10 episodes or so. And, it's hard, but it's, it's, it's my baby, you know, so , I've definitely, gone above and beyond there, and that takes a long time. So all that to say, I went off on a tangent there briefly. I'm going to get back to the article, but just to explain kind of how much work goes into even releasing one episode. I then changed the frequency of the show to biweekly with no breaks. And then as that became difficult to sustain, I added seasons with up to 12 episodes. And then I brought the number down to eight episodes per season, because like I said before, if it's, if eight is good enough for master of puppets, that's good enough for me. You see, it's not just about me anymore. In fact, it hasn't been since I stood before God and a group of witnesses at the alter in 1999 with my beloved. And I said, I do until the Lord, we do see. So 20 years later, I'm happy to report that I'm still joyfully married. Sometimes it's not, if I'm being real, all right, marriage is hard, but it's worth it when you find the right one. So. our family has quadrupled in size. we have six children in practically, every stage of child development from 18, all the way to three and everything in between. My wife has commented on several occasions that I always tend to start a new venture. Every time we have a new baby notably and she's right. I have. Notably. It was my MySpace famous band, Ralph Hinkley Syndrome in 2009, after our son, Ben was born he's 11 now. And it was User Defenders after our daughter, Emery was born. She's six now, needless to say every single one of my ventures has been a juggling act of family and faith as is to be expected. I'm proud to say that UD has been and still is a labor of love as I've dedicated countless thousands of hours and dollars to get it off the ground , and growing by releasing powerful and inspiring content on a consistent basis for nearly five years now. Up until recently has we know I've hit some recent bumps in life, transitions all eventually good things that have caused me to reflect on the driving force behind every venture I've undertaken until now. And it continues to be...it' s excellence. Just before the holidays, late last year, as I mentioned earlier, after six and a half years of service, my company gave me a layoff notice. Reality check. All of a sudden I'm remembering after not having to pound the pavement for nearly 10 years, how hard it can be to land a job in UX. And like I said before, my empathy now abounds fellow Defenders. After a few emotionally, mentally, physically, and spiritually draining months of trying to sell myself and convince companies of how awesome I am... I hate that. I was able to get back on my feet again at a wonderful organization that believes in the superpower of UX. So much so that they created a brand new team of specialists with a great leader who has some very lofty goals, especially in the next six months to get our UX practice off the ground. I already know this is going to be the most challenging and rewarding role of my entire career. In fact, I'm convinced. I'm going to grow more in my UX career this year than I have the previous six and a half. And because I believe Oprah, when she says you can have anything in life you want, you just can't have everything you want in order to stay married, focused, and effective at my new job, I'm going to slow down production and future episode releases of User Defenders. And you know that I have, I actually wrote this in March 22nd. Defenders, just for context there. And I know, again, like I said, has been painfully clear that that I have slowed down. and I apologize again, for not being at least a little more communicative about what's been going on. because I love and believe in this show. And especially you so much, I wouldn't do this unless I felt it absolutely necessary for proper balance order and sustainability. I also want to make sure that it's clear that User Defenders is not ceasing, just creating some much needed space and balance. I will still be releasing new episodes. And thankfully my manager has been pretty cool about me doing that on my breaks. I'm just on my own time. So it'll just be when I can, rather than because I can and must. And, in fact, I do have two awesome episodes coming out soon. One with Jared Spool and one with Jeff Gothelf those guys, neither of those guys probably need an introduction. Those are coming up in the near future. I'm actually, I am looking for sponsors for those. So if you or someone, you know, is looking to get their UX related product service or event in front of amazing, amazing listeners, please reach out to me. You can do that. That sponsorship [a t] userdefenders. [co m]. so if my superpower of empathy is still finally dialed in, and if you've made it this far, I can sense your disappointment and feel your pain. I also know that you were very self aware and empathic and believe you also have empathy for where I'm at in this season of life and career. In between episode releases, I'll still be active and user defenders community with the amazingly smart, inspiring, and empathic defenders there of which you are most certainly invited to be counted among us. If you go to community.userdefenders.com, you can get in there and check it out. I do have that episode coming out pretty soon. I've got to record at first, but about, sharing with you what I've learned while trying to land a job in UX. I know you'll find value in it now or in the future. If you ever get your layoff notice or throw cold water in your manager's face, but you'd never do that. Right? Right. So all that to say, I need to slow down for now. Things could certainly change again in the future, as we know, and as I did mention. They may be, come in mid July. We'll see. but I want to close this out by offering a sincere, heartfelt thanks for being on this journey with me. I always say this and I always mean this. You are why I do this. I feel really proud of the fact that after nearly five years of podcasting, which the introvert in me still can't believe I do, I've never paid for one ad to promote this show. All growth has been entirely organic. I'm a firm believer in the paraphrased words of my virtual mentor, Seth Godin. When he says, if you want to be remarkable, you don't have to spam and annoy folks simply make something worth remarking about. Excellence and high quality has always been the benchmark for everything I do on this show. And it always will be, you are also a huge part of the growth of this show by in fact remarking about it. Thank you sincerely for talking about it to your designer, friends sharing episodes on Twitter and other social channels and mentioning User Defenders. Even though the episode releases will slow down during this next season of life, I'll still be active on the User Defenders: Community, Twitter. @UserDefenders, and honestly, not as much on the email list, but I'm hoping to work on that. You know, I really am because I know how valuable that communication can be as well. And I appreciate those of you who have trusted me with your email address. and by the Hammer of Grabthar, I will never sell you out ever. I never have. I never will. So if you want to get on the email list, you can do that at userdefenders.com/join. Reach out to me anytime. I always love engaging with you and encouraging you on your important design journey. And last, but definitely not least fight on my friend, Jason, your host and friend. That's the article I wrote again in March, really when all of this poop was hitting the fan with COVID and everything. So I felt like I, I don't normally do that. I, I don't normally read my articles that I've written word for word. maybe I should, because again, I realized that there's only a small handful of you who actually do read the articles and even know that they're out there in the world. So I may do that more often as another way, even to just stay connected with you and to kind of keep you updated here on this channel. This is really the main channel. You know, I've been doing a lot of things offline. And when I say offline, I mean, away from the podcast feed, I've been doing a lot of live events at the User Defenders: Community, which have been wonderful and valuable. But I realize it's, you know, you really it's the 80/20 rule, right. it occurred to me and it kind of slapped me in the face. Like 20% of the effort should produce 80% of the result, in, in an ideal world. And what that really means is like, find what your core aspect is your core element of your business, your job, your whatever it is you're doing that you're really good at find that 20% that produces 80% of the results. And I realize it's really this feed that I have sadly and apologetically ignored for nearly six months now. And so, I am going to do a better job of trying to put stuff out there in the world, even if it's just, again, like, even if it's reading an article or even if it's just saying, Hey, what's up Defenders...see you later. Hey, Big Gulps. Alright, see you later. Anyway, so I'm going to do that and stay tuned. Please stay tuned. subscribe, even if, even though I know that there hasn't been new new episodes, please subscribe userdefenders.com/subscribe. And I will do my best to continue to trickle out content in the midst of everything that I just shared with you that's going on in my world. And, Again, got some cool episodes coming up with Jared spool and Jeff Gothelf and, I'll, I'll be continuing to do interviews very slowly though. I've been very selective about those because of everything going on. And then again, because of all the work that goes into releasing even one episode,but there will be more content, even that a monologue coming out on the job search, be on the lookout for that. I have learned a lot, I'm not an expert. I don't know if anybody is, and I don't know if anybody would want to be an expert in job seeking. it shows, it kind of says that you can't stay somewhere for very long. And that is a red flag for a lot of employers. So of course we don't want to be experts at it, but we do have to know how to approach this. So. Anyway, yeah. Again, if you know anybody that's you yourself, or if you know anyone that may be interested in sponsoring those episodes, I've got an exclusive sponsor package that I'm working on. That's a month long where I go all in for you and your organization or your event or whatever it is, your service product. And I've got some cool offerings that will go with that. So feel free to reach out [email protected]. If that's you so just with all that, continue to fight on my friends continued to. Just go all in on making a difference. This is a really, really strange time to be alive in the world. I'd say even, especially in America, just with everything that's been going on, like all of the racial injustice against black people, and I just been appalled. At what I've seen. even just within the past two months, especially starting with of course George Floyd. And, I mean, and we've all been shocked. I mean, and Will Smith said it, racism hasn't gotten worse, it's just being filmed and it's gonna change and it has to change. Right. So keep fighting on, keep doing good. There's a lot of good in the world still. And I know those of you listening. You are the good that. That we need to see in the world. You are the good, you are the change. So keep fighting on in that. Keep, keep being there for one another. I hope you're well, I hope you're healthy. I hope that you're. Your family is doing well, your loved ones, your friends, again, feel free to reach out any time, if you need encouragement, or if you're, this is all mentally, very mentally taxing for all of us. It's, it's been, a big trial. So I know that all of us have been rocked by this and by this year. So, but we're going to get through this, like I always say, and it's so true. I believe it we're better together. So let's get better together. And, again, the User Defenders: Community is open where we have been able to encourage each other through this time. I'm here for you and it's, there's always a brighter day. that's the voice I heard in my head when I was going to drive off an overpass at my darkest darkest moment in my life. this was a long time ago, but I heard this voice and I know whose voice it was. I know that. That voice came from heaven. It was in my heart and my ears saying, Hey, if you do this, there's never, you can never make it right. There's always a brighter day. And I believe that I know that's true and I hope you do too. Again, I'm here for you. I love you. And I'm grateful for you and seriously, sincerely last but not least fight on my friends.

If you've got a UX-related product, service or event you want to get in front of the most passionate, inspired and hungry UX podcast listening audience in the known Universe, please email me asap at sponsorship (at ] userdefenders (dot] com. This will be the only opportunity to advertise on User Defenders: Podcast until Spring of 2020 (as I break long for the holidays). It's getting to be the end of the year, and you may have something you want exposure to and possibly advertising budget left that needs to get used. If either scenario is true, I’d love to get this going and partner with you and your organization. The release dates and info on the last four episodes until Spring of 2020 are: 10/14: Design for How People Think with John Whalen (O’Reilly author and PhD) 10/28: Untitled with Braden Kowitz (Sprint book/Google Ventures fame) 11/11: We are all Pioneers with Sophia Prater (Object Oriented UX fame – OOUX) 11/25: Harnessing Life Experiences in Design with Shaheena Attarwala (From the slums of Mumbai to UX Director/Humanitarian) These last four may very well be the most inspirational and talked about of the season. Hit me up ASAP (optimally before 10/4 to allow time for getting your spots solidified and into the episode launching 10/14). This will go fast, don't delay! Email me at sponsorship (at ] userdefenders (dot] com

Jasmine Oh informs us that AI will one day replace our current jobs as designers. She challenges us to adapt to AI since no career field is exempt from its influences. She also reminds us not to fear AI but to harness it to our advantage instead. She reveals that AI shouldn’t be judged as a gloomy UX future but as a medium that supports our most meaningful work in new roles. She also encourages us to challenge stakeholders when shallow data is used to feed requirements into a product. Working at Microsoft (4:58) AI at Work (6:17) 5-Year View of AI (8:03) Today's Work Intersects with the Future (10:16) How Recognition Works (11:58) How Long Before Jobs Are Gone (15:50) Behavior and System Designers (17:36) What Does the Future Designer Look Like? (23:34) Being Human and Empathy (29:00) Microsoft CEO (31:58) Ways to Stay Ahead (33:25) Educational Resources (36:30) Design Superpower (40:13) Design Kryptonite (40:47) Secret Identity (42:51) Double and Triple-checking the Facts (43:57) Recommended Book (46:41) Habit of Success (47:24) Best Advice (49:06) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/065 This episode is also brought to you by Optimal Workshop. Imagine a world where the right things are in the right places. Try their tools for free today at userdefenders.com/ow This episode is also brought to you by PingPong. Go to userdefenders.com/pingpong and use promo code USERDEFENDERS to get 25% off your first purchase This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.

On the eve of the 50th Anniversary of the Apollo Moon launch/landing, I invite you to come hear my rocket scientist father (G.A. "Jim" Ogle) re-tell his experience on User Defenders: Community (https://community.userdefenders.com) of the events that took place the day of the launch on July 16, 1969, leading into the unforgettable and awe-inspiring day of July 20, 1969 when the U.S. achieved the unimaginable feat of landing the first humans on the moon. He will also answer your questions live! Check out the show notes at https://userdefenders.com/rocketman which includes a compelling slideshow of my Dad from childhood (including accident photos) through to his exciting career in the space industry, Eli Jorgensen's superhero art, a timeline of my Dad's career accomplishments, and much more! Join User Defenders: Community at https://community.userdefenders.com (Try it FREE for 7 Days)  

Help me keep User Defenders podcast on the air...and help yourself to some amazing, exclusive perks! Creating and running a podcast like User Defenders is not only a ton of work, but also very expensive. Each episode costs $200-300 to put into the world, not to mention the recurring monthly/annual costs for software, hosting, CDN, Web dev, and more I won't bore you with. Sponsors are what have made this show possible and kept the lights on since 2015, but sponsor dollars are scarce and unreliable. I also don't want to just keep the lights on, but continue to grow the show (what got you here, won't get you there). I am envisioning some amazing things to continue happen and branch out from this purposeful, mission-minded entity. In addition to continuing to release the best UX podcast content in the Universe, organizing & running UD Community (and all the ongoing special training/events happening there), I'm currently trying to get a UD Mentors program off the ground, as well as even thinking about organizing a UD Conference one day. Making these exciting things a reality, in addition to keeping the lights on on the podcast, will only be truly possible with your consistent support. In exchange, I’ll give you some pretty marvelous/exclusive things in return such as: A personal thank you mention from me on a future episode Access to the exclusive patron-only feed Early ad-free access to future podcast episodes including an exclusive RSS feed Invite to membership at the exclusive (and thriving) UD Community Exclusive UD logo and symbol stickers mailed to you 20% off coupon code to the store for UD merch Monthly group live streams and/or one on one video chats with me After you commit to a monthly pledge, consider yourself a valued member of this exclusive club! I encourage you to check out the Patreon page. I encourage you to check out the Patreon page (https://userdefenders.com/support) where you can read the complete story of why I launched this support campaign, see a video from me, and learn more about the reward tiers you can receive, as you consider tangibly supporting this show for whatever amount you're comfortably able to contribute each month. You're why I do this, and would like to continue to... Fight on my friends! Jason Ogle Your host and friend

UD Community is Live! Join the most passionate, empathic, and hungry community of UXers around, now! UD Community is a safe gathering place for Defenders in all areas and phases of UX to connect with other Defenders, ask questions, share knowledge, and offer inspiration to help us not grow weary in our important mission of fighting for our users! https://community.userdefenders.com

Just a small taste of what's to come in what could possibly be the best season yet...Season 5 of User Defenders podcast begins 08.27.17 Featuring in order Alan Cooper, Tim Hykes, Denise Jacobs, Jason Ogle, Josh Clark, Alan Cooper. Be sure to subscribe to automatically receive the incredible new episodes: userdefenders.com/subscribe This was originally recorded as a video (hence the not-great audio quality from my iPhone mic for intro). If you'd like to watch the video, check it out here: userdefenders.com/s5vid Can't wait to serve you this new season, Defender! The dope song playing in the background was written by my friend Alan Oakes from his incredible project, Let Em Riot (letemriot.com).

Here's a bit about what's been going on with me, and what's to come with the show and the forthcoming/exciting Season 5.

Liza Kindred challenges us to be more mindful in how we use and design technology. She offers us a value system on how to do just that. She encourages us to slow down and incorporate meditation and mindfulness practices into our daily lives. She reminds us to connect more with the real humans physically present with us. She also inspires us to design for the world we want to live in. What is Mindful Technology? (6:50) Benefits of practicing Mindful Tech? (9:23) How do you mitigate FOMO? (24:46) Smartphone addiction in the home (30:10) Implications if we don't practice mindful tech? (40:52) How do we design for human connection? (47:39) How can we inspire others to be more mindful with tech? (56:56) What would your last words be to designers influencing tech? (67:20) Liza's "Eff This" book (71:35) Jason's mindfulness tip (76:17) Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/mindfultech This episode is brought to you by InVision Studio (userdefenders.com/studio): The world's most powerful screen design tool Get your FREE audiobook from Audible at userdefenders.com/freebook. No commitment. Cancel in 30 days, and you won't be charged. The book is still yours to keep.

I was so delighted when at the beginning of 2017, Eric Meyer + Jeffrey Zeldman asked me if I wanted to record a live episode at my favorite design conference, An Event Apart. Welcome to this very special episode where I felt like I needed to give a radio intro in front of a live audience! Lol, you’ll see what I mean. Thankful to my hero Chris Coyier for saving the day and pulling me out of broadcast mode, into live mode. First time for everything! I’m still in awe at my panel of bad design Avengers consisting of Cassie McDaniel, Chris Coyier, and Luke Wroblewski who each added so much value to the episode and attendees. Oh, did I mention this session took place right after “Happy Hour”? Please enjoy this very special, first-ever live broadcast of User Defender podcast!

“Designers are the architects of human behavior. With a consolidated tool like Studio, designers are going to be able to focus a lot more on designing...as they should.” — Tom Giannattasio In this very special episode, I had the great privilege of talking to Studio mastermind Tom Giannattasio all about what went into building what's being touted as "the world' most powerful screen design tool". Tom has an interesting designer origin story. In this interview, you'll hear how his past experiences have really shaped him into the toolmaker superhero that he's become. In this compelling interview with Tom, you'll hear him answer my questions such as: What is Studio, and what makes it “the world’s most powerful screen design tool”? Do designers really need another tool? What makes Studio different than all the others? What lessons did you learn from Macaw that you’ve applied to Studio? What’s it like designing for designers? What are the inherent challenges? What have been the rewards? Much more! TIMESTAMPS Designing with colorblindness (2:30) What is Macaw? (7:09) What is Studio? (16:37) Do we need another design tool? (22:08) Where does Studio leave Craft & InVision tools? (27:30) Lessons learned from Macaw in making of Studio (31:14) What's it like designing for designers? (34:44) Coolest things you've seen folks do with Studio so far? (37:51) How much does Studio cost? (41:17) When is Studio available? (42:08) Designers are becoming the architects of human behavior (43:35) When we build (45:51) This episode is brought to you by InVision Studio (userdefenders.com/studio): The world's most powerful screen design tool Get your FREE audiobook (userdefenders.com/freebook) from Audible. No commitment. Cancel in 30 days, and you won't be charged. The book is still yours to keep.

Welcome to this very special, quite literally out of this world episode with my father, G.A. “Jim” Ogle. You know how they say it doesn’t take a rocket scientist? Well, my Dad is one. On a recent vacation to Florida to celebrate his 80th birthday, he spent nearly three hours telling me his compelling story. G.A. "Jim" Ogle fell in love with airplanes at the early age of 8 years old. The circumstances that presented this initial passion were far from ideal. He was recovering in a hospital bed following a 7-hour surgery to essentially re-attach his badly mangled right leg from a horrible school bus wreck. He awoke from the operation to see a model airplane hanging down from a wooden structure over his bed that was to be used as a traction device to slowly pull his left leg back into place. It was broken at the hip and rammed almost three inches into his lower torso. His injuries would prevent him from being a pilot in the Air Force. But this reality would not deter him from being in the air with airplanes because 12 years later he became involved in space with missiles and rockets on his first job at Cape Canaveral, Florida in 1958. This was the beginning of his 51-year career of being associated with every manned moon mission and all 135 Space Shuttle missions. He finally got his layoff notice along with 8,000 other space workers following the final Shuttle mission, STS-135, in July 2011. He likes to tell folks questioning his unusual longevity in this field that he was fortunate to be “in the right place at the right time and the right age.” He considers himself blessed for having had the opportunity to be a part of this truly exciting time in America’s beginnings in space. Fun fact: Jim requires 10 lemons and multiple servings of tartar sauce with every seafood meal. The last lemon squeeze after the meal is used to clean his hands! Tragic Beginnings (08:50) Missiles (21:58) Meeting Wernher von Braun (42:36) Apollo I Fire (48:36) Moon Missions (55:55) How in the World Was this Possible? (67:27) Space Shuttle (87:57) Challenger: What Went Wrong? (105:35) Columbia: What Went Wrong? (112:08) Next Chapter of Space Travel (118:50) Takeaways from Space Stories (132:32) What Drove You to Overcome Your Adversity? (136:15) Advice for Those in the Midst of Adversity (139:48) In Closing (144:11) Check out the detailed show notes and Eli Jorgensen's astonishing superhero artwork at userdefenders.com/rocketman

On this special episode, Eric Meyer, Jeffrey Zeldman and I discuss the premiere web and UX design conference they started over a decade ago. We talk about the game-changing innovations that have come out of An Event Apart, as well as what to expect at User Defenders' very first Denver appearance on December 11-13, 2017.

Rachel Nabors gives us a deep-dive into the art & science of web animation. She motivates us to sell animation as a UX enhancement, rather than a delight factor. She also exhorts us to animate ethically and responsibly. Animation Origin Story (5:44) Getting Animation Buy-off (14:01) Animation is Not About Delight (20:47) Do I Have to Draw to Animate? (33:42) Web Animation Resources (36:41) Future of Banner Ads (46:27) Listener Question (50:59) 24 Hour Comic (55:44) Check out the detailed show notes at userdefenders.com/aaw This episode is brought to you by Adobe, makers of XD. Try it free at userdefenders.com/xd Get your FREE audiobook from Audible at userdefenders.com/freebook. No commitment. Cancel in 30 days, and you won't be charged. The book is still yours to keep.  

"Do yourself a favor and show this to as many people as you possibly can, because this is going to be the world that we’ll be living in. Being able to show this to somebody and see that click happen, and hear them say, ‘Oh my God, my whole life just changed’ is a really cool thing to witness." – Austin Knight Check out the detailed show notes at userdefenders.com/mr-2  

"We are now in the midst of the largest technological revolution of our lifetime. Like that of the dawn of the PC or smartphone. It’s not so much of a prediction as an observation we can make. We can see that it’s actually happening before our eyes." – Austin Knight Check out the detailed show notes at userdefenders.com/mr-1

Andy Vitale is using design to literally save lives. He shows us how empathy is the key to any product’s success. He motivates us to stay driven, and bring our own seat to the table. He shows us how true leaders take the time to understand what drives their team. He inspires us to always […]

Buy the Book Buy Justin’s great book through my Amazon affiliate link, and help User Defenders at no additional cost to you. Win/win! Buy Book “We create human-centered interactions and experiences in our field. Empathetic purpose drives our every decision. Mobile First? In reality, it’s humans first. This same mentality, turned inward, forms the cornerstone […]

Nick Finck teaches us the value of being a connector, and mentoring other designers. He gives us a really compelling, dare I say accurate look into the future of UX. He inspires us to make sure we unplug every once in a while. He also motivates us to find the sweet spot between users, the […]

New Season Starts 6/12 If you’re seeing this on your podcast player, you can also watch the video here. Greetings User Defenders! The new season is starting June 12th and I could not be more excited to share it with you. So much so that I put together a teaser reel. Oh, and I put […]

Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to […]

“I saw a study that said speaking in front of a crowd is considered the number one fear of the average person. I found that amazing. Number two, was death. Death is number two? This means, to the average person, if you have to be at a funeral, you would rather be in the casket […]

Andrea Picchi reminds us that the core of design is always about people. He dives deep into the importance of design thinking. He motivates us to embrace ambiguity, and to fail as often as possible without losing the job. He also inspires us to believe in design and to always defend the user’s point of […]

Sarah Doody inspires us to break out of our comfort zones early & often if we want to achieve great things. She teaches us that our drawings should serve more as a communication tool than an art project. She encourages us to tap into our superpowers of using both sides of our brain. She also […]

Mat Marquis reminds us that web design is scrappy business. He inspires us to fight for what we truly believe in. He shows us how we can take our designs and skills further by learning a little code. He motivates us to continue to hone our communication skills by writing a lot. He also encourages […]

Aaron Gustafson inspires us to build a web for all people. He encourages us to keep an open mind about perspectives that are different than our own. He motivates us to keep focused on context when it comes to the users we’re designing for. He also challenges us to plant seeds of growth in others […]

Ling Lim inspires us to be relentless in our pursuit of the person we want to become. She teaches us to create products that connect with our users and their lives by becoming them as much as possible. She challenges us to not sacrifice the sentimental quality of a product when we design for it […]

After nearly a year of consistent podcasting, it’s time for me to hit pause… You can also read about this.

I have a listener survey and one of you suggested Nir Eyal as a superguest. Today (thanks to your suggestion) I got to interview the man himself. Nir is the author of the buzz-worthy book Hooked: How To Build Habit-Forming Products. Nir did not disappoint. The guy is a wealth of knowledge and you’ll notice listening […]

Aarron Walter inspires us to always try and see the big picture. He challenges us to produce more grounded work by getting outside our bubbles, and feeling a bit more pain. He shows us how storytelling is central to the human experience and transcends our medium. He also inspires us to maintain plenty of inputs […]

Nikkel Blaase reminds us that we are not our users. He encourages us to make time for deep thinking. He teaches us that without failing, there’s no learning. He guides us to not spend too much time figuring out a solution if we don’t know what the problem is. He shows us how creating value […]

Ashley Karr teaches us that we can’t be exceptional at generalizing. She encourages us to always work with the people for whom we are designing. She motivates us to always trust ourselves and our instincts. She shows us how planning and organization are key contributors to success. She also inspires us to give back by […]

Francisco Inchauste teaches us that the best design is invisible. He enlightens us to how we can learn something from anyone, and to appreciate the people who surround us. He reminds us of the importance of validating our work. He also inspires us to always add value to even the smallest things and to not […]

Austin Knight motivates us to just start making things. He encourages us to keep designing, even if it isn’t our job yet. He teaches us how the future of UX is all about expansion and that there’s never been a better time to be a designer. He also inspires us to not only fight for […]

Jordan Dobson inspires us to never stop learning and be generous in sharing knowledge with others. He encourages us to craft prototypes in order to gain valuable insight early and often. He challenges designers to gain empathy for their developers by learning a bit about code. He also shows us how the little details can make […]

Drew Lepp encourages us to learn the business side of technology in order to achieve greater success with our designs. She encourages us to always know why we’re doing what we’re doing, and to be able to clearly articulate why every element on the page is there. She inspires us to fight on in our […]

Don’t miss Part I of this unforgettable interview. Jeffrey Zeldman inspires us to not underestimate our users by always testing our assumptions–because we’re often wrong. He reminds us of the tremendous value of writing and synthesizing our thoughts. He teaches us to never underrate our gut instincts. He also encourages us to stay enchanted in […]

Don’t miss Part II of this unforgettable interview. Jeffrey Zeldman dives deep into his origin story to enlighten us on how he got started on the Web. He inspires us to not get caught up in the buzzwords, but to keep it simple and clear. He also gets vulnerable to reveal how overcoming his biggest […]

Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to […]

Pek Pongpaet teaches us that the key to successful UX is in pattern recognition and application. He reminds us of the power of visual hierarchy in that if something’s important, it should never be buried. He reminds us of the power of observation and in testing our product with users. He also inspires us to […]

David Demaree reminds us of the value of simplicity, brevity, and editing. He encourages us to know who are users are and where they’re coming from. He inspires us not to get too wrapped up into the closeness of our own material and not take the criticism of our work too personally. He also teaches […]

Victor Yocco teaches us that standing out in our work involves identifying human needs, and always being willing to address them. He enlightens us that failure leads to greater things, but our motivation should be not to fail. He shows us how practicing perseverance is a great habit to get into because it always pays […]

Alexa Leigh Herasimchuk inspires us to go find our why and to not fear reaching out to people who inspire us. She teaches us that the future of UX should be integrated into our education system. She reminds us that we can’t make people care, but we can build things people care about. She also […]

Rachel Andrew inspires us to understand people who are not like us because most often the products we design are not for us. She motivates us with her successful habit of GTD (Getting Things Done). She teaches us that solid attention to detail and ability to execute can be more important than specific technical skills. […]

Khoi Vinh teaches us that designers can do their best work by drawing on many different sources and working on different challenges simultaneously. A big fan of breaking large problems up into actionable chunks and making lists of all those things that need to get done, Vinh enjoys articulating the value of the design process […]

Dan Mall inspires us to get really good at what we do by constantly practicing it. He reminds us of the importance of work/life balance and setting the right priorities. He also reminds us that there’s a big difference between being a leader and being a boss, and how great leaders are always looking for […]

KaL MichaeL teaches us that empathy is less of something we practice and more of a result of patience and perseverance. He challenges us to remain humble enough to know that we do not know everything, and what we don’t know will always far surpass what we do know. He also encourages us to own […]

Golden Krishna teaches us that it’s possible to reduce our amount of screen time and still solve people’s problems elegantly in the background. He enlightens us to how much we’re all drowning in screens. He also shares with us that our stuff isn’t good enough, and it never will be because as designers we’re always […]

In lieu of our normal episode, I wanted to do a quick Year End Review to offer a retrospective of 2015 and a glimpse into 2016 by addressing these three things: Things Accomplished Top 3 Learnings From Guests This Year What to expect from UX/UD in 2016 I can’t thank you enough for your enthusiastic […]

Jeff Barnaby inspires us to pay attention to the unseen and always keep it simple. He shares with us that organization is the most important factor to success. He also encourages us to keep ourselves and our clients educated and that ours and our clients personal preferences should come last and our users’ should come […]

Josh Clark inspires us to not forget to splash in puddles and give ourselves permission to play in our work. He encourages us to not just tell our story, but to find out our users’ story and craft our experience and technology around that. He also shares with us that the things we make are […]

Ben Callahan inspires us to be passionate about the interfaces we design and put ourselves in the shoes of the people who are using them to do amazing things. He shares a really interesting parallel from Jazz music to the work we do. He reminds us to make every day count by first thinking about […]

Rafal Tomal inspires us to focus more on solving complicated problems for clients, and less on Dribbble likes. He also emphasizes the importance of keeping our UI and layouts minimal to make room for typography and especially to limit the number of choices we want our users to make to the most critical ones. He […]

Chloë Bregman inspires us to not get caught up with titles like UX Designer, but to find what we’re great at and focus our energy on building those strengths to build products that not only solve problems, but bring happiness to people. She reminds us to focus on the team and that all ideas are […]

Andi Galpern inspires us to ask where do we want to go, and then encourages us to meet a mentor who can help take us there. She states that community is the key to becoming all we can be and that five minutes with the right person can change our lives. Andi Galpern is founder […]

Christopher Schmitt reminds us to use the materials that we’re given and that we can learn something from everybody if we keep an open mind. He also encourages us to share what we know through exercising our superpower of writing and we can never go wrong with practicing kindness in our field. Christopher Schmitt (Teleject) […]

Craig Morrison inspires us to know why we’re building what we’re building by looking for an opportunity in a market that needs something, and then by giving it to them. He also reminds us to do all the user research needed until we’ve built a product that people want to use. Craig Morrison (Validation Man) […]

Josh Tucker shares with us the importance of determination and resolve when building whatever it is you desire to build. He also stresses the importance of knowing everything you possibly can about your users and designing experiences that delight them and improve their lives. Josh Tucker (The Interactioneer) is an Interactive Designer at Google and […]

Daniel Hooper declares that any designer who desires to code, can and even should. He shares about how the industry still has a lot to learn from the amazing things that have been accomplished (and sadly forgotten) by the brilliant software design engineers of old. He also shares his excitement of how prototyping really is […]

The story behind the mission, the host and the future of User Defenders podcast.