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The Concierge Profile

The Concierge

English, Cultural, 1 season, 27 episodes, 14 hours, 14 minutes
About
Thinking about your next trip? Allow us to be of service. Introducing The Concierge, a travel show that goes the extra mile with tips, tricks and recommendations from around the world.
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Spain's islands

In our final instalment in partnership with Turespaña we visit our favourite Spanish islands from Ibiza in the Balearics to Tenerife in the Canaries. Hosted by Robert Bound, we highlight hidden gems and share the unmissable experiences each island has to offer. We join Monocle's Spain correspondent Liam Aldous in Ibiza, meet hotelier Alberto del Hoyo, explore Tenerife with tour operator Joan Rodríguez de la Sierra and Arianna Gassmann, deputy director of the five-star Europe Villa Cortés in Playa de Las Américas, before concluding our island hopping with Andrew Tuck in Palma. See omnystudio.com/listener for privacy information.
8/29/202432 minutes, 15 seconds
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Sailing

  In part two of our three-episode special in partnership with Turespaña, we go sailing around Spain’s extraordinary coastline. Live from the sun-drenched terrace of Casa Bonay in Barcelona, we explore why the city is the perfect competition host as the America’s Cup moves in. We also dive into undiscovered coves on the dramatic and mountainous Green Coast. Our host Robert Bound is joined by Josh Junior, 2021 America’s Cup winner with Emirates Team New Zealand; Mack Dalton, head of sponsorship at the 37th America’s Cup; and Miguel Sanz, Turespaña general director, to take your questions and reveal the country’s best-kept sailing secrets. See omnystudio.com/listener for privacy information.
8/21/202424 minutes, 41 seconds
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Port life in Spain

‘The Concierge’ returns with a three-episode special in partnership with Turespaña. Live from the vibrant terrace of Casa Bonay in Barcelona, episode one explores the varied world of port life and the best excursions and experiences around the Spanish coast. In front of a live audience, our host Robert Bound is joined by Inés Miró-Sans, co-founder of Casa Bonay; Nicolas Yllera, creative director and co-founder of Rrroad; and Miguel Sanz, Turespaña’s general director. They take your questions and reveal the country's best kept secrets.See omnystudio.com/listener for privacy information.
8/14/202434 minutes, 40 seconds
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From the Monocle Quality of Life Conference

This week we bring you a special edition of The Concierge from Monocle’s recent Quality of Life Conference in Munich. Our panel – consisting of our editorial director, Tyler Brûlé, our editor in chief, Andrew Tuck, our Tokyo bureau chief, Fiona Wilson, and our design editor, Nic Monisse – answer audience questions from every corner of the globe.See omnystudio.com/listener for privacy information.
9/7/202320 minutes, 11 seconds
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Merano, Kardamyli and Hamburg’s Aircraft Interiors Expo

We speak to Annalena Messner of the Miramonti boutique hotel about why our next trip should be to Merano. Also in the programme: Monocle’s Isabella Jewell writes to us from her favourite Hellenic hangout, Kardamyli, and Ed Stocker is in Hamburg to check out the Aircraft Interiors Expo. Plus: we speak to Michael Bonsor, managing director of Rosewood London, to find out about their 10 year anniversary celebrations and our correspondents from around the world answer listener questions.See omnystudio.com/listener for privacy information.
8/31/202333 minutes, 25 seconds
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S’Agaró, Lisbon and Net-a-Porter

We speak to Alberto Deapu, general manager of Hostal de La Gavina, about the end of the season in sunny S’Agaró and Monocle’s transport correspondent, Gabriel Leigh, updates us on the latest travel news. Also in the programme: we sit down with Libby Page, market director at Net-a-Porter, who tells us what we should be packing this summer and Carlota Rebelo meets our correspondent, Gaia Lutz, in Lisbon. Plus: we answer listener questions from around the world, from Madrid to Copenhagen.See omnystudio.com/listener for privacy information.
8/24/202333 minutes, 42 seconds
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Lake Como, Block Island and Estonia

This week we ask Vera Mazzoni, front of house manager at Villa d’Este in Lake Como, about summer on the water. Also in the programme: Monocle’s Chris Lord tastes the salty air on Block Island, New England and we speak to Maurizio Orlacchio of Borgo Santandrea on the Amalfi Coast – the first new hotel to open in the area in more than 10 years. Plus: our correspondents from around the world answer listener questions, from Tallinn to Montreal.See omnystudio.com/listener for privacy information.
8/17/202332 minutes, 55 seconds
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Hong Kong, Venice and the Big Mamma Group

Monocle’s editorial director, Tyler Brûlé, joins us on the line from Hong Kong to discuss the best that the city has to offer. Also in the programme, Charlotte McDonald-Gibson is in Venice to tour the newly opened Venice Venice Hotel, we speak to the CEO of Big Mamma Group, Victor Lugger and Ed Stocker is at Aircraft Interiors Expo in Hamburg. Plus, our correspondents from around the world answer your questions, from Brazil to New Zealand.See omnystudio.com/listener for privacy information.
8/9/202331 minutes, 48 seconds
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Sicily, Saint Barths and Bratislava

This week, we speak to Toru Machida, president of Clefs d’Or Great Britain and head concierge at The Cadogan, a Belmond Hotel. Also in the programme: Monocle’s Milan correspondent, Ivan Carvalho, takes us to sunny Sicily to explore some of the region’s breathtaking offerings and Mary Holland chats to the general manager of Eden Rock Saint Barths, Fabrice Moizan. Plus, Andrew Mueller writes to us from Bratislava and our correspondents from around the world answer listener questions from Oaxaca to California.See omnystudio.com/listener for privacy information.
8/2/202333 minutes, 21 seconds
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Charleston, Taiwan and Basel

This week we speak to Ali Smith, the general manager of the boutique Pinch Hotel in Charleston, South Carolina and Clarissa Wei reports from the stunning northeastern coast of Taiwan. Also in the programme: Monocle’s Tom Webb explores the world of retail tourism with Sacha Zackariya, CEO of Changegroup and author of ‘Leading Travel & Tourism Retail’. Plus: Jack Simpson writes to us from Basel and our correspondents around the world answer your questions, from Stockholm to Munich.See omnystudio.com/listener for privacy information.
7/26/202332 minutes, 59 seconds
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Antibes, Ontario and London’s Carl Friedrik

This week we speak to Gilles Bertolino, concierge of the renowned Hotel du Cap-Eden-Roc, about summers on the French Riviera. Also in the programme, we speak to the co-founder of London-based luxury luggage brand Carl Friedrik, who tells us how his work goes hand in hand with the world of travel. Plus: Tomos Lewis takes us on a road trip to Picton, Ontario, and our global correspondents answer your questions.See omnystudio.com/listener for privacy information.
7/19/202332 minutes, 26 seconds
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Tokyo, Timor-Leste and Croatia

This week we speak to Aiko Imaizumi, chief concierge of the Grand Hyatt Tokyo, about her recommendations for summer in the Japanese capital. We also meet Eliad Cohen, the Israeli DJ behind the Papa Party club night, and Naomi Xu Elegant tours Timor-Leste. Also in the programme: Raul Leal, CEO of SH Hotels and Resorts, tells us about his new opening in London; Guy De Launey takes us to Roxanich Winery and Design Hotel in Motovun, Croatia; and our correspondents around the world answer listeners’ questions.  See omnystudio.com/listener for privacy information.
7/12/202332 minutes, 14 seconds
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Whistler, Zürich and Taipei

This week, Luc Frieseisen, senior concierge at The Dolder Grand in Zürich and president of Les Clefs d’Or Suisse, tells us about the illustrious organisation. We also speak to hotel furniture designer Pierre-Yves Rochon about his eclectic career and upcoming projects, and Monocle’s Gregory Scruggs journeys to Whistler, British Columbia, to give us the lowdown on the mountain resort’s summer season. Plus: our correspondents around the world answer listeners’ questions on destinations from Taipei to Milan.  See omnystudio.com/listener for privacy information.
7/5/202329 minutes, 28 seconds
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The Maldives, Delphi and Vienna’s revamped train route

This week, Sean Muir, director of rooms at Kimpton Saint George hotel in Toronto, shines a light on summer in the Canadian city and Monocle’s Alexei Korolyov takes the revamped rail route from Vienna to the Italian port city of Trieste. Also in the programme: we speak to Sonu Shivdasani, co-founder of hospitality group Soneva, whose portfolio includes the Maldives’ first luxury resort, Soneva Fushi. Plus: Andrew Mueller gives us the lowdown on Delphi and our correspondents from around the world answer listeners’ questions.See omnystudio.com/listener for privacy information.
6/28/202333 minutes, 38 seconds
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Santorini, Perugia and Paris’s Hotel Amour

This week we speak to Theodora Minderhoud, hotel manager of Katikies Santorini, who gives us the lowdown on the Greek island, while Monocle’s Tom Webb unearths the finest delights that Perugia has to offer. Plus: Fernando Augusto Pacheco talks to Eddie Megraoui about how Hotel Amour in Paris is giving elevator music a new reputation.See omny.fm/listener for privacy information.
6/21/202331 minutes, 30 seconds
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Cape Town, Lanzarote and Paris

This week we speak to Eduardo Riestra, co-founder of boutique hotel Palacio Ico, who gives us the lowdown on Lanzarote, while Monocle’s Christopher Cermak boards a sleeper train from Chicago to Washington. Also in the programme: Craig Reid, CEO of Auberge Resorts Collection, joins us in the studio, Laura Kramer takes us on a trip to Paris and our correspondents from around the world answer listeners’ questions.See omnystudio.com/listener for privacy information.
6/14/202331 minutes, 53 seconds
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Dubai, the Orient Express and Sandals Resorts

This week, Marie Ela Lanzanas, chief concierge at the Waldorf Astoria Dubai Palm Jumeirah, shares her top tips for travelling in the UAE and Monocle’s Tomos Lewis gives us the lowdown from Toronto. Also in the programme: we speak to Adam Stewart, executive chairman of Sandals Resorts International, and Charlotte McDonald-Gibson takes a ride on the newly renovated Orient Express. Plus, our correspondents from around the world answer listeners’ questions.See omnystudio.com/listener for privacy information.
6/7/202332 minutes, 57 seconds
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Milan, Finnair and Portland’s Specialty Coffee Expo

This week, Monocle’s editorial director, Tyler Brûlé, joins us from Milan to give us his top recommendations following Salone del Mobile and Petri Burtsoff speaks to the CEO of Finnair, Topi Manner, who is preparing for his company’s 100th anniversary. Also in the programme, Gregory Scruggs heads to Portland, Oregon, where he visits the Specialty Coffee Expo, and our correspondents from around the world answer listeners’ questions.See omnystudio.com/listener for privacy information.
5/31/202333 minutes
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Japan special

This week we come to you from Tokyo, bringing you the best that Japan has to offer. Monocle’s editorial director, Tyler Brûlé, is on the line from Bangkok to enlighten us about his recent trips to Japan, while Robert Bound travels to the Izu peninsula to meet the surfers of Shirahama beach. Also in the programme: Danielle Demetriou speaks to Katrina Uy, general manager of Kyoto’s Shinmonzen hotel. Plus, Fiona Wilson and Chloe Potter are on hand to answer listeners’ questions.See omnystudio.com/listener for privacy information.
5/24/202331 minutes, 29 seconds
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Portofino, Le Collectionist and Rio de Janeiro

This week, Domonkos Kékesi, concierge at Grand Hotel Les Trois Rois, shines a light on Basel and Rob Bound speaks to Max Aniort, co-founder of Le Collectionist. Also in the programme: Monocle’s Tom Webb takes us on a tour of Portofino, Fernando Augusto Pacheco celebrates the centenary of Rio’s Copacabana Palace, owned by the Belmond group, and we hear the latest aviation news from Murdo Morrison of Flightglobal.See omnystudio.com/listener for privacy information.
5/17/202333 minutes
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Zürich’s Baur au Lac hotel, Porto and Washington

Tyler Brûlé speaks to Andrea Kracht, the sixth-generation owner of Zürich’s Baur au Lac hotel. Also in the programme, we meet Adrian Moore, assistant chef concierge at the Mandarin Oriental in Paris, and Ivan Carvalho heads to the inaugural edition of Porto’s Wine & Travel Week. Plus: Chris Cermak explores the new flagship location of the Waldorf Astoria in Washington.See omnystudio.com/listener for privacy information.
5/10/202332 minutes, 43 seconds
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Basel, the Atacama Desert and Newport, Rhode Island

Monocle’s Gaia Lutz treks across Chile’s Atacama Desert, Iain Ainsworth of The Aficionados tells us about his favourite stays in Europe, Christopher Lord sends us a letter from Newport, Rhode Island, and private concierge Cristina Bally joins us to talk all things hospitality. Plus: the latest travel news with Zina Bencheikh of Intrepid Travel.See omnystudio.com/listener for privacy information.
4/12/202332 minutes, 36 seconds
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Kadikoy, Cinque Terre and Oregon

Hannah Lucinda Smith takes us on a culinary tour of the vibrant neighbourhood of Kadikoy in Istanbul and Gregory Scruggs visits the newly renovated Cannery Pier Hotel in Astoria, Oregon. We ask Steve Allen, Group CEO of Dnata, how the aviation industry is handling recent surging travel demands. Plus: Monocle’s Vienna Correspondent, Alexei Korolyov, has the latest travel news.See omnystudio.com/listener for privacy information.
4/5/202332 minutes, 58 seconds
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Beirut, Porter Airlines and Indonesia

Markus Hippi takes us to vibrant Beirut to see how the city is preparing for the return of tourism. Then president and CEO of Porter Airlines, Micheal Deluce, tells Monocle about his plans to rewrite the rules of economy travel and we take an exclusive peek into the brand new Cap Karoso Hotel on the island of Sumba in Indonesia. Plus, the latest travel news with Sarah Khan. See omnystudio.com/listener for privacy information.
3/29/202331 minutes, 9 seconds
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Helsinki, St Moritz, Morocco and Europe’s new rail routes

Petri Burtsoff takes us on a dining tour of Helsinki’s bohemian neighbourhood of Punavuori, Tom Webb guides us through ski season without skis in St Moritz and Charlotte McDonald-Gibson takes us for a ride through the ever-expanding world of Europe’s night trains. Plus: the latest travel news from Alex Wix.See omnystudio.com/listener for privacy information.
3/22/202332 minutes
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Östersund, Amsterdam, Ibiza

Liam Aldous talks us through what Ibiza has to offer in the off-season, we join Fia Gulliksson for a gastronomic tour of her hometown of Östersund in central Sweden and we peek into the just-opened De Durgerdam hotel in Amsterdam. Plus: the latest from the world of aviation with Paul Charles. See omnystudio.com/listener for privacy information.
3/15/202331 minutes, 28 seconds