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Insurance Tomorrow

English, Finance, 11 seasons, 52 episodes, 20 hours, 23 minutes
About
Steph McGovern and an expert panel discuss major global business trends, their impacts on the insurance industry and the challenges they pose to insurance brokers. At a time when business and technology are constantly changing, which fundamental worldwide shifts will have the greatest impact on businesses, and entire industries? What risks do we need to mitigate against, and which changes offer the most exciting opportunities? A podcast series by Allianz Insurance. Want to find out more about (Brexit/Geopolitics/AI/Autonomous Vehicles) and their potential effect on businesses and the insurance industry? Visit www.allianz.co.uk/broker
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Smart Industry and the Insurance Industry

We use smart technology every day without really thinking about it – from watches to speakers, mobile phones to doorbells. Technology like this on a much larger scale is having a significant impact on industry, representing the fourth revolution in manufacturing.   Steph McGovern explores smart industry and its impact in the insurance industry with: Glen Clarke, Head of Transformational Propositions at Allianz, Thorsten Schröer – Director for Automotive & Electronics Industry for IBM in Germany Natasha Stern - Partner at McKinsey and Company 
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10/26/202024 minutes, 29 seconds
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5G and the Insurance Industry

5G will mean faster download and upload speeds. But this isn’t just good news for uploading content to Instagram. It has the potential to be an indispensable technology for business. There are suggestions that by 2035, 5G will enable $12.3 trillion of global economic output and support 22 million jobs worldwide.   It could enable the health service to share data more efficiently, change the way autonomous vehicles talk to each other, and enable swarms of search and rescue drones to communicate wirelessly with each other. This all sounds very cool but what does this all mean for the insurance industry?  Steph McGovern is joined by: James Tucker – Transformational Propositions Manager from Allianz, Martin Hynes – International 5G Team at Verizon Rahim Tafazolli - Regius Professor from the 5G Innovation Centre at the University of Surrey. 
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10/12/202015 minutes, 58 seconds
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The Future of Insurance

Three of our Allianz senior board members join us to discuss the future of insurance, in light of the recent Covid-19 global pandemic. How will it impact the insurance industry, brokers and SMEs in the next years and decades to come?  Joining us for this discussion are: Simon McGinn, General Manager, Neil Clutterbuck, Chief Underwriting Officer Graham Gibson, Chief Claims Officer. 
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9/28/202028 minutes, 21 seconds
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Sustainable Claims and the Insurance Industry

Sustainable Claims is a crucial element of Allianz’s business and combines protecting customers while aiming to meet environmental commitments.     It means that physical damage resulting in a claim could be fixed using recycled or sustainable products. But it’s about much more than parts. Discussing the future of sustainable claims, our new host - Steph McGovern - is joined by: Colin Davis - Head of Supplier Services in Claims at Allianz, Bronwyn Claire - Senior Programme Manager at Climatewise Jason Cross - Client Relationship Director at Synetiq Lauren Robson - Insurance Services Account Manager from Plastic Surgeon  
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9/14/202022 minutes, 5 seconds
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Climate Change and the Insurance Industry

February 2020 was the wettest on record for England according to Met Office Statistics. The UK was hit by two storms; Denis and Ciara in subsequent weekends causing storm damage to hundreds of homes and businesses across the country. By contrast, the summer of 2019 saw the UK’s highest ever temperature recorded. A high of 38.7 was measured in Cambridge in July. So what does this mean for the insurance industry and the businesses they protect?  Nick hewer discusses climate change and the insurance industry with: Jon Dye, CEO of Allianz UK and Chair of the ABI, Andy Thornley Head of Corporate Affairs at BIBA Patrick Sachon from the Met Office.  
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5/20/202023 minutes, 44 seconds
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Cybercrime and The Insurance Industry - 2020

This year, Cyber Crime took the top spot on the Allianz Risk Barometer for the first time on its own. Businesses are facing a number of challenges such as larger and higher cost data breaches, more ransomware incidents and the increasing prospect of litigation after an event.  But have the risks changed since we last looked at this subject and has the business landscape changed the way it thinks and protects itself against cyber risks?  Nick Hewer meets: Rehan Hussain, deputy manager of cyber, Allianz Global Corporate & Specialty; Susan Crabtree, Head of product Development, Allianz Global Corporate & Specialty Daniel Pearce - Senior Analyst, Global Data Andy Thornley, Head of corporate affairs, BIBA. 
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5/5/202022 minutes, 11 seconds
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Blockchain and the Insurance Industry

There is plenty of excitement around Blockchain, but could it transform the global insurance industry? It’s also widely acknowledged that many businesses are only just starting to get to grips with what is possible. Nick Hewer discusses blockchain with Adam Rates, Head of Strategy and Architecture at Allianz, Michael Cook, UK Insurance Blockchain Lead at PWC and Rebecca Oliver, Business Development Director from Chain That, who provide blockchain-based solutions for the insurance industry.  
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4/21/202022 minutes, 25 seconds
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Smart Cities and the Insurance Industry

More than half of all humans globally live and work in cities and urbanised areas, with this set to increase to 68% by 2050. Taking population growth into account, the United Nations estimates that this could mean another 2.5 billion people will be living in the world’s cities. So cities are becoming smarter. Risks will change. Old risks such as of burglary and theft will diminish, new ones, like cyber, will emerge. Being able to respond to these changes with the right cover will be essential for insurers. Joining Nick Hewer today to discuss this in more detail are: Glen Clarke, the Head of Transformational Propositions at Allianz, Dan Hubert the CEO of the smart-parking platform AppyWay, and Graham Thrower the Head of Infrastructure and Investment, at the smart-city consultancy Urban Foresight. 
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11/21/201931 minutes, 8 seconds
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Connected Buildings and the Insurance Industry

Smart devices – connected through the Internet of Things, talking to each other, and harvesting data in real time – are on the rise. By 2020, more than half of major new business processes and systems will incorporate some element of the Internet of Things. It has the potential to completely redefine the traditional insurance business model, shifting the focus from paying out after the event, to the prevention of accidents occurring in the first place. Nick Hewer is joined by James Tucker – Smart Technology Manager, Allianz Daniel Pearce - Senior Analyst, Global Data Russ Mckay - Global solutions Architect, IBM Watson IoT division Lottie Macnair – Design Researcher, Connected Places Catapult 
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11/6/201925 minutes, 8 seconds
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Data Science and the Insurance Industry

Insurers have always gathered data to understand the nature of the risks they insure against. However, with such unprecedented volumes of data from new sources now available, and rapid advances in technology, it can be stored and analysed much more quickly than in the past. So what tangible changes will this bring for customers and brokers alike? Nick Hewer presents our discussion with: Andy Roberts – Head of Data for Claims, Allianz Vincent Spruyt - Chief Innovation Officer, at data science company Sentiance Ian Bird - Director of Analytics & Data Services Advisory, Guidewire Software 
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10/21/201926 minutes, 54 seconds
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Sustainability Special

Three of our Allianz experts from across the business join us today to discuss how sustainability will affect the insurance industry and businesses and what can be done. We look at some of the key areas sustainability and climate change are having an impact on in the insurance and business sector right now and in the importantly, in the future. We take a look at three areas of sustainability affecting the insurance industry; sustainable claims, climate change and sustainability as a business. And importantly discuss how this will impact and affect businesses and brokers. Nick Hewer is joined by; - Graham Stait, Head of Claims Supply and Experts - Scott Henderson, Reinsurance Manager - Nicola Blundell, Workspace Services Manager 
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10/7/201922 minutes, 19 seconds
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Changing Workplaces and the Insurance Industry

The working week no longer means Monday to Friday, 9 to 5. Home working and the gig economy are changing the workplace, and according to figures published by the ONS in February 2019, the number of self-employed people in the UK increased from 3.3 million people in 2001 to 4.8 million in 2017 – that’s just over 15% of the workforce.  So in this era of new working patterns, does that demand new ways of thinking about insurance? Nick Hewer is joined by: Helen Bancroft – Underwriting Manager at Allianz John Palmer - Senior Editor at Acas Daniel Pearce - Insurance Analyst at GlobalData.  
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6/4/201920 minutes, 49 seconds
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Business Interruption and the Insurance Industry

Business Interruption, both damage and non-damage, can have catastrophic consequences ,yet research shows that only 1 in 3 UK business have sufficient cover. Nick Hewer's panel discuss the changes to BI insurance in recent years, and how brokers can offer customers more comprehensive advice on the subject. Joining Nick are: Donna Smith – Former Underwriting Manager in the Small Business Team at Allianz. Mike Hallam – Head of Technical Services at BIBA (British Insurance Brokers Association) Matt Dickenson – Federation of Small Businesses  
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5/20/201924 minutes, 59 seconds
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BIBA 2019 Special

Nick Hewer welcomes three of our Allianz senior board members - Simon McGinn, General Manager, Neil Clutterbuck, Chief Underwriting Officer and Graham Gibson, Chief Claims Officer. This round table discussion explores key trends and topics which are to be covered at the BIBA 2019 conference such as Cyber and Mental Health in the Workplace. 
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5/8/201928 minutes, 9 seconds
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Robotics and the Insurance Industry

Robotics are revolutionising many parts of the business world, including the insurance industry. Advocates for the technology promise that it will be a positive influence for a workforce, increasing productivity and freeing up people for more beneficial roles. But in reality, is this true? And how will it affect insurance in the future? Nick Hewer presents, with guests: Jenny Steyn – Head of Business Systems, Allianz, Richard Archer – Director of Digital and Intelligent Automation at EY Andy Thornley – Head of Corporate Affairs at BIBA 
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4/23/201922 minutes, 52 seconds
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Fraud and the Insurance Industry

In 2016, insurers detected 125,000 dishonest insurance claims valued at 1.3 billion pounds - according to the Association of British Insurers. But the insurance industry is fighting back. Earlier this year, Allianz announced they’d made record savings of nearly 63 million pounds in their battle against insurance fraud.  So what tricks are fraudsters using and what is being done to prevent it?  Nick Hewer discusses fraud and its implications with:  Nick Kelsall, Fraud Manager at Allianz, Ben Fletcher, Director of the Insurance Fraud Bureau Jenny Hemmings, Group Risk & Compliance Director at the Broker Network         Insurance Tomorrow - A Podcast from Allianz 
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11/2/201821 minutes, 20 seconds
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Cyber Crime and the Insurance Industry

Technology has revolutionised the business world, from the way an organisation interacts with customers or clients to the way they store and read data. According to Allianz, by 2020 the data universe will reach 40 zettabytes – that’s the equivalent of every person in the world filling ten 64GB smart phones with data   The research also suggests cyber crime costs the world economy 445 billion dollars a year. The attacks varied from bringing down entire computer networks to large data breaches. But cyber crime doesn’t discriminate depending on the size of the company. The Federation of Small Businesses discovered that two thirds of their members have been a victim of cyber crime in the last two years.   And if you’re not insured, an attack could be very costly.   Nick Hewer discusses Cyber Crime and its implications with:  Doug Needham, Information Security Officer at Allianz;  Louise Stewart Director of Communications at the Federation of Small Businesses;  Andy Thornley Head of Corporate Affairs at the British Insurance Brokers Association,  Neil from National Crime National Cyber Security Centre. Insurance Tomorrow - A Podcast from Allianz 
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10/16/201829 minutes, 4 seconds
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Drones and the Insurance Industry

A recent report estimates there will be more than 76,000 drones in use across UK skies by 2030, with nearly 630,000 people working in the drone economy, adding £42 billion to UK GDP. They’re already being used in many sectors including farming, the emergency services and the insurance industry. But their relatively low cost also means they are affordable to the general public. How will the wider business world benefit from drone technology and how should the insurance industry adapt as ownership grows? Nick Hewer discusses the future of drones with: Tom Chamberlain - Underwriting Manager Aerospace and General Aviation at Allianz Global Corporate and Specialty - London. Tony Avery – Underwriter – General Aviation and Aerospace at Allianz Global Corporate and Specialty - London. James Dunthorne - Standards Director – Association of Remotely Piloted Aircraft Systems UK (ARPAS UK) Elaine Whyte (UK - Technology and Innovation) PWC Insurance Tomorrow - A podcast brought to you by Allianz UK 
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9/28/201828 minutes, 15 seconds
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Customer Engagement and the Insurance Industry

Technology has really shaken up the customer experience. Products and services are available around the clock at the touch of a button, and customers are interacting with companies through chatbots on their smartphones. So what does this mean for customer expectations, how are they changing? And what opportunities and risks does this present for the insurance industry? In this episode of Insurance Tomorrow, hear from our experts on how companies are working to future proof their customer services. In this episode, host Nick Hewer talks to: Graham Gibson – Chief Claims Officer, Allianz UK and Chairman, Thatcham Research Heather Smith – Managing Director, LV= Direct Business Philip Graves – Consumer Psychologist, Associate at Frontier Economics and Author of Consumerology Insurance Tomorrow – A podcast brought to you by Allianz UK 
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9/3/201827 minutes, 5 seconds
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Brexit and the Insurance Industry

Brexit is only months away, so what will it mean for the UK insurance industry? What tangible effects has the referendum decision already had? What impacts and risks should UK businesses and insurance brokers already be planning contingencies for? Which possible opportunities should we be poised to take advantage of? NIck Hewer hosts an in-depth discussion with an expert panel: Neil Dwane – Global Strategist – Allianz Global Investors; Alan Soady – Federation of Small Businesses; Jonathan De Beer – Senior Advisor, Association of British Insurers; Ben Reid – Associate Partner - EY A podcast from Allianz Insurance UK 
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7/1/201831 minutes, 18 seconds
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Geopolitics and the Insurance Industry

Political shifts across the world are more significant than at any time since the end of the Cold War. What will Donald Trump’s aggressive and isolationist rhetoric actually mean in the long term? Does the prospect of China being forced to open its markets present big opportunities? And does the recent disintegration of our relationship with Russia cause major concern for UK business?Specifically for the UK Insurance Industry, which of these trends should brokers be watching most closely, and what opportunities could they present? Nick Hewer discusses geopolitics with: Neil Dwane - Global Strategist – Allianz Global Investors; Tracey Skinner – Director of Risk & Insurance – BT; Erik Britton – Managing Director of Fathom Consulting, a city base economics consultancy; Andrew Mantilia – Geopolitics Lead - KPGM A podcast from Allianz Insurance UK 
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6/20/201834 minutes, 48 seconds
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Artificial Intelligence and the Insurance Industry

Artificial Intelligence (AI) already touches numerous aspects of our lives, from smart metering in our homes, to voice activation on smart phones. A recent report suggested that AI could contribute up to $15.7 trillion to the global economy in 2030. So, how will it change our world? Will the the insurance industry and insurance brokers find their businesses dramatically impacted? Should we embrace this fast-growing technology or be fearful about its capability to take all our jobs? Nick Hewer is joined by an expert panel of: Adam Rates - Head of Strategy and architecture at Allianz; Matt Hervey - Director of Intellectual Property at Law Firm Gowling WLG; Paul Ryan, IBM Watson Artificial Intelligence, UK and Ireland. A podcast from Allianz Insurance UK 
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5/28/201830 minutes, 27 seconds
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Autonomous Vehicles and the Insurance Industry

Self-driving cars may seem like something from science fiction, but they could be in circulation in as little as three years’ time. What will our towns and cities look like in the next few decades and what are the risks and benefits these vehicles could bring for business, and for all of us? When it comes to insurance, how will this impact insurance brokers, businesses and individuals? How will governments and legislators respond to the enormous implication of the technology? Nick Hewer discusses this with an expert panel of: Glen Clarke – Head of Transformational Propositions – Allianz; Tim Armitage – Project Director at UK Autodrive and Transport Systems Lead at ARUP; Matt Hervey – Director of Intellectual Property at law firm Gowling WLG. A podcast from Allianz Insurance UK 
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5/28/201840 minutes, 12 seconds