Ben Turner joked that he’d “be a rich man for every pound [he] had somebody asking” what Salesforce has to offer the insurance world.  Robin Merttens is joined this week by Ben Turner and Tom Swire at Salesforce, who touch on their journey to joining the company, the trouble with legacy systems and the exciting prospects for the future including an agency management system to be launched in 2025. If you enjoyed this conversation and would like to hear more, our October evening event hosted in collaboration with Salesforce and Azur Technology was recorded. The videos will be available on our website soon. Key talking points include: On working as an underwriter or in insurance market standards to joining Salesforce - the journey Salesforce’s place in insurance The importance of the workbench Case studies from the front line - N2G and Crux Underwriting The Salesforce approach to AI - creating your own bot Looking ahead to the future - all the exciting launches A match made in heaven - working with ecosystems and partners Transformation - making the unknown and scary just that tiny bit more familiar If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how Salesforce operates in the insurance sector and the benefit of pre-built templates  Specify how a CRM system can be a strong foundation for building an underwriting workbench Explain how ecosystems work and how do you pick a successful partner If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 325 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Determined to write delegated business better, Ben Laidlaw joined Nick Tye and Jacqui Ferrier to found Carbon Underwriting.  Carbon Underwriting is a Lloyd’s Syndicate MGU that provides shareable underwriting conclusions on its Graphene administration system. The company has matured since its conception in 2018, and Ben discusses navigating ‘Decline 10’ to gaining approval for Carbon’s second syndicate earlier this year, which will exclusively underwrite US business.  Key talking points: The story behind the creation of Carbon Underwriting and growth in the Lloyd’s market The thinking behind the second syndicate US business - why enter a competitive market?  Smart syndication  Graphene - who built it and what’s so good about it?  Plans for the rest of this year and 2025 On being Private Equity owned and waxing lyrical If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify what issues were in the delegated business market and what changes did Carbon Underwriting seek to solve Define what ‘Decile 10’ is and how it changed the Lloyd’s Market Summarise why smart syndication is and why it is a growing and exciting aspect in the Lloyd’s Market If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 324 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Fadata’s CEO, Liselotte Munk, returns to the InsTech podcast with Robin Merttens to discuss the company’s recent developments, including its expansion to APAC and South America.  Discover in this episode the intricacies of running a policy admin system provider, where Liselotte thinks the market is heading to next and the challenges with entering new regions. Key talking points include: The market’s maturity and the problems this may pose. Running a business when policy admin system changes are rare  Working around compliance  Working with a new generation of tech-savy insurers Culture shocks upon entering new markets Navigating a highly competitive marketing with key players Using AI in Fadata Ecosystems versus agnostic systems provider - which is best? If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe why implementing a new policy admin system may pose issues for an insurer. Specify what markets across the globe are expanding and are interesting for new entrants in insurtech. Explain why you need to change your business model and approach when entering new global markets. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 323 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

According to Mike Hobday, CEO of Insurants, the company is “a bit like being the Google Translator of the commercial insurance market”. Insurants is developed by Antworks in collaboration with Marsh McLennan to help commercial insurance companies manage and process their documents. This week, Matthew caught up with Mike, who previously having spent 12 years at IBM, witnessed early AI automation with the likes of Watson, through which he fell in love with document processing. At Insurants, Mike is bridging the language barrier (so to speak) between data that flows between brokers and carriers. Key talking points include:  The importance of summarisation - courtesy of the InsTech AI bot intern Falling in love with document processing - Mike’s career journey What is the current problem with document processing in insurance The Periodic Table Insurants accuracy - working with Marsh Commonality between insurance and the left side of the brain Moving business back to the UK Vital advice for small carriers and brokers If you like what you’re hearing, please leave us a review on whichever platform you use or contact Mike Hodbay or Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the issues with document processing in the insurance industry and why automation is the solution. Identify different types of documents used in insurance and their purpose. Summarise ways in which a carrier can integrate a document processing AI system into their workflow. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 322 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX’s CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching. Touching on the importance of driving digitisation in the London Market, Michael also shares highlights from his distinguished career, with a focus on his success at Canopius and his reasons for joining InsurX.  An important episode for all those interested in digital trading, algorithmic underwriting and the future of the London Market. Key talking points include: The Hot Topic - digital trading solutions and an introduction to  Never close to being at the “end” of a career - looking back at career achievements Wise owls and youthful enthusiasm - the perfect pairing? Plans for fundraising  Development in the London Market - where are we at? The tension between centralised infrastructure and entrepreneurs What is next for InsurX and the potential to bring digital trading beyond portfolio underwriting If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what is a digital trading platform in insurance and why is it important in the context of the London Market Explain why bringing new tools is difficult in a centralised infrastructure like insurance, and how companies can work around this issue Identify reasons why it is valuable to mix young entrepreneurs with industry veterans when building out a new tool If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 321 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

According to Yann Barbarroux, Co-founder and CEO of Otonomi, “every year is like starting a new company”. It has been a year since we last caught up with Otonomi, and Matthew reconnects with Yann to discuss how parametric insurance helps mitigate supply chain risks, particularly in situations where traditional insurance falls short. Key topics include: Addressing pain points in maritime freight and global trade Developing and refining parametric insurance products Real-world case studies demonstrating Otonomi’s solutions Strategies for managing accumulation risk Yann’s expertise in risk management and its influence on Otonomi’s approach Expansion of the air cargo market and new maritime product offerings Growing awareness and adoption of parametric insurance Leveraging AI to scale and enhance business operations Otonomi’s global expansion plans and future funding strategies If you are interested to learn more about parametric insurance and non-damage business interruption, read our report here. If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how AI and developing new tools can help automate tasks within a business. Define parametric insurance and its impact in the perishable goods market. Identify the common issues in the cargo insurance space and how parametric insurance can solve them. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 320 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

At InsTech, we love featuring founders who took matters into their own hands to solve the problems they encountered. This episode shines a spotlight on one such entrepreneur who did just that. In the insurance industry, manually cleaning data remains a costly and time-consuming challenge. To explore this issue, Matthew Grant sits down with Nicola Turner, CEO and Co-founder of Scrub AI. Scrub AI is a platform that automates repetitive data cleaning tasks—a solution born from Nicola's own experience as an underwriter struggling with inefficient processes. Key talking points include: Nicola’s journey from underwriter to ‘accidental’ entrepreneur How identifying a persistent problem led to a solution The challenges and successes of raising funding for a tech start-up Why data management remains such a significant issue in the insurance sector The role of AI, machine learning, and technology in transforming data processes Insights on working with co-founders and finding the right partners Balancing the demands of start-up life with personal well-being If you would like to hear more about entrepreneurs, raising funding and founding a company, listen to episode 317 with Marcus Ryu, Partner at Battery Ventures and Chairman at Guidewire.  If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what are the current issues with data in the insurance industry Define bordereau and what problems might they pose for an insurer  Identify ways in which entrepreneurs can generate funding and develop their team If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 319 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders. Key talking points: Starting 40 years ago Founding Ascot Underwriting and receiving backing from AIG  What has gone well in the Lloyd’s Market and what can be improved? Is there a good time to invest in technology Smart Follow - a term often misunderstood The world of algorithms Martin’s advice for anyone thinking about entering the Marketplace The London Market - it works on people If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what Smart Follow is in the context of insurance Identify ways in which the London Market place can take advantage of innovation Summarise what an algorithm is and how it can be implemented in insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What does it take to build a company like Guidewire or attract investor interest? This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way. In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike. Key talking points include: Graduate school and finishing at the beginning of the dot-com era What ingredients are necessary to found a successful company?  Startups are insurgents The first sale cycle - what is ‘wandering in the desert’? Why you need recklessness to start a company The Guidewire story and staying agile in 2024 From founder to investor - joining Battery Ventures Investing in hyperexponential Closing remarks on admin systems and generative AI You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here. If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what founders can learn from the conditions necessary for a successful startup to grow  Specify how a large technology company can remain relevant and agile after being founded over 20 years ago. Identify certain traits and characteristics that investors look for in companies and why If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Have you ever built your own solution to a problem? Quotech, founded by Guillaume Bonnissent, provides technology for commercial underwriters and brokers. Its integrated solutions cover data ingestion and extraction, pricing, distribution, policy administration and claims. Matthew Grant caught up with Quotech’s CEO and founder to touch on his underwriting past and how it has helped build a company, the issues with Excel spreadsheets and targeting specific insurance lines to produce tailored products. Key talking points include: From underwriter to entrepreneur - the journey Producing innovative solutions for underwriters  Targeting specific insurance lines - can you really do everything if you can do marine? The importance of user experience Transitioning from coding to leadership Investors and future prospects If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the current issues underwriters face with Excel spreadsheets and policy platforms Explain what is an underwriting workbench and why are they helpful to multiple members of a team Summarise the importance of turning your frustrations into solutions and entrepreneurial tips for founding a business If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 316 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week Matthew and Robin are pointing the microphones at each other and back for our popular "Partners' Chat" as they review the world around us. Find out what is making Robin happy this month - almost 10 years after the term Insurtech was coined are established insurers now finally embracing innovation and technology? What can we learn from the start of the hurricane season and do investors share our enthusiasm for the role that start-ups and scale-ups can play in really changing insurance for the good in 2025. Key talking points: Robin on becoming a grandfather Robin’s article on the positive aspects of the industry Alignment of interest between technology and insurance in the US Reflecting back on InsTech’s events in New York Hurricane season and the companies to look out for Is parametric insurance a potential solution to volatile risk? 2024 and funding The rise of partnerships and ecosystems and Smart Follow Wine tasting and looking into what InsTech has in store for 2025   If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how technology and insurance has aligned better together in recent years and why this innovation and development is important Identify changes in trends to investing in startups in the industry Summarise why parametric is a solution to volatile and hard to insure risk If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 315 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Joining Insurance Thought Leadership over 10 years ago, Paul Carroll’s motivation was his belief that of four areas yet to be disrupted by digital innovation, insurance was one of them.  This week Matthew Grant caught up with Paul Carroll to ask after 11 years of looking at insurance, how are insurers doing with technology? Key talking points include: Looking back, we predicted greater disruption: the fault of regulation and risk capital The industry metabolism and its speed Dinner with Bill Gates When looking at insurance, are there disruptors equivalent to Microsoft? The birth of catastrophe modelling after Hurricane Arthur in ‘92 The ‘Trough of Disillusionment’ The rise of the platform  The Laws of Zero How has the way we consume information digitally changed? If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why the creation of the ‘platform’ is significant in insurance Identify why we had once predicted there would be greater disruption in insurance Summarise what the ‘Laws of Zero’ are and why are they relevant to insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 314 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

As one of the oldest insurtechs and thirty years in the business - what can we learn from Insurity? Robin Merttens spoke to Chris Lafond, CEO of Insurity - a P&C insurance software provider offering cloud-based solutions to help companies focus on profitability. After a series of acquisitions in 2019, Insurity continue to execute their thesis from five years ago in embracing the cloud and providing the industry with out-of-the-box technology solutions. It is currently trusted by 12 of the top 15 managing agents in London.  Tune in to hear Robin and Chris discuss Insurity’s expanding presence in the London Market and whether the term “insurtech” is a helpful word.  Key talking points include: Celebrating three decades in the industry GI Partners and expanding Insurity  Looking back at Insurity’s thesis in 2019 The need for underwriting workbenches in the London Market Is AI the ‘data warehouse’ of our time? To ‘insurtech’ or not to ‘insurtech’? The future of acquisitions for Insurity The curse of past technology decisions - the problems that occur with legacy systems If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how an underwriting workbench can help users Explain what the cloud is in insurance and how it can help users  Summarise why mergers and acquisitions (M&A) can be beneficial for a company If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 313 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place. Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis for underwriters amid the start of the hurricane season. Deepak shares his journey of founding EigenRisk Inc., the challenges of building a one-stop platform for catastrophe risk analytics, the importance of simplicity in complex modeling, and the growing preference for buying technology solutions over building in-house.  Key talking points: The start of EigenRisk - a one stop shop platform for the industry to bring all the catastrophe risk analytics in one place Building v buying - where do insurers stand? A solution for the entire industry Differences between building a product and building a business Finding the right modelers for the platform - the value of partnering A Costco for data See Deepak in London for ‘Climate and property blind spots revealed: making the right decision at the right time’ If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the importance of customer feedback and SaaS models Specify methods for simplifying catastrophe risk management Identify how to building partnerships and integrating data successfully If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 312 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more efficient and engaging. A must-watch for anyone interested in the future of insurance. Speakers: Leah Emma, Assistant Director of Commercial Incubation, Solaria Labs – Liberty Mutual Caolan Kovach-Orr, Head of AI & Automation, North America – Arch Capital Group Rohit Reddy, Head of Underwriting Strategy – Swiss Re Corporate Solutions Matthew Grant, CEO – InsTech Key talking points: Each company and their strategy Challenges and opportunities in underwriting AI and technology in insurance Build vs Buy: strategic decisions Engaging underwriters: culture and adoption Magic wishes for the future You can now also watch the whole panel discussion here. If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how AI can be utilised to address issues with the underwriter’s current role in insurance today  Explain the build versus buy debate Summarise the current issues underwriters face in the industry and how it can be addressed If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 311 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business. One for the technology lovers and the MGA innovators. Tune in to hear Robin speak to Charlie and Graham about entrepreneurship in the MGA world, how technology can slot itself into an underwriting business and why the cultural aspect is the hardest thing to get right. Key talking points: Journey from co-founding Azur Underwriting, to developing Azur Technology and Crux Underwriting Charlie’s experience forming long-term partnerships with MGAs as a separate technology provider Graham building out an agile insurance business in a regulated market The relationship between MGAs and capacity providers Why haven’t MGAs adopted modern and flexible platforms? Azur Technology: working on Salesforce  What is it about technology that makes it currently exciting Petting-zoo sales: what has changed since starting a business in 2014 If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe why an agile approach to building out a business in a regulated market is an unusual but beneficial approach. Specify what problems MGAs have with modernising and utilising new technology solutions Identify why MGAs have difficulties with deploying technology across multiple classes. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 310 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows. After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe. Key talking points include: Origins of Reserv and CJ’s experience co-founding Snapsheet Noticing an opportunity for start-up and established MGAs Building and scaling Reserv - the success story Why the UK market is unique for TPAs First job out of university - defining a trajectory Ensuring underwriting and claims are more conjoined and reactive  The ideal balance in a claims adjuster's world between what the machines do and what the humans do Dissatisfaction to digitisation - looking ahead to the future Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what legacy issues surrounds few large TPAs and why this may leave some customers dissatisfied. Specify in what ways generative AI can alleviate processes claims Identify how underwriting and claims can be more conjoined If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 309 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March.  We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting.  Watch this space for more releases soon... Key talking points include: Is the industry heading in the right direction with regard to AI? “Augmentation” - why using the right vocabulary matters The perspective of insurers working for technology companies - what is working? The rallying cry for insurers How to make a case internally for adoption of AI? Don’t aim for the moon, aim for standardisation Can generative AI solve technical debt? Implementation differences between SMEs and large corporates Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe why the word ‘augmentation’ is important in insurance List reasons why carriers should consider digitising their risk flows Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Is your insurance technology up to speed? This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, what RDT has learned from providing services to general insurers, what the specialty market can learn from achievements in the retail sector, the launch of its new workflow and orchestration platform (ACE), and RDT’s future plans. Learn how RDT has identified a market need, worked with existing customers to build technology to meet those needs, and why they have great hopes for ACE, now that they are ready to "come out to play." Key talking points include: RDT’s transition from traditional software to managed service and SaaS. Expanding scope beyond the traditional focus on motor and niche insurance sectors. The impact of claims inflation and degradation of claims handling skills. The launch of ACE (Agile Composition Engine) and its role in orchestrating insurance processes. The importance of ecosystem integration and selective platform partnerships. What specialty insurance can learn and leverage from prior investment in technology for the general insurance market.  Future directions for RDT, including expansion into specialty insurance markets. Useful links RDT Whitepaper - This paper explores the impact of technological advancements and customer demands on insurance claims processing, highlighting RDT's ACE platform and various industry trends. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Understand the issues facing claims professionals and the role that technology and automation can play.  Identify why data and platform ecosystems are so important and how to set about building them.  Explain the power of orchestration in automating tasks and multi-platform composition If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Is climate risk a part of your analysis? On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landscape of climate risk management for various industries. One such asset is Mitiga’s platform EarthScan. Joining Matthew is Wiebke Cundill, Senior Risk Engineer at HDI Global SE and Jonathan Liddell, Customer Success Lead at Mitiga. Key talking points include: How EarthScan can help customers understand the risks posed by climate change The transition from focusing just on natural hazards to climate risk Downscaling data into an asset class Business as usual, Emissions peak in 2040 or Paris-aligned future? Mitiga helps HDI move into the future  How HDI offers site specific assessment of climate risks - from site to consulting and adoption Importance of trust and collaboration Understanding EarthScanTM You can listen to our past episode with Dr Verena Brenner from HDI TH!NX here and find out more about HDI’s climate risk reporting services here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why granularity of data is important when it comes to understanding and modelling future climate risks Explain why insurers cannot simply rely on past data when considering resilience toward climate  Identify what types of future has Mitiga modelled, what are their differences and why are all three of these scenarios important If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 306 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair.  Watch this space for some very exciting episodes coming up. Key talking points: Importance of iteration and scaling  Parametric should be looked at as a tool The connection to smart contracts and parametric What is ‘truth’ in insurance? What is ‘fair’ in insurance? The key to successful integration How much human intervention goes into running the model Evolving role of brokers  The openness of the insurance industry to new solutions If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the connection between smart contracts and parametric and why this is important Explain the difference between ‘truth’ and ‘fair’ in insurance Identify how the role of the broker can evolve when it comes to parametric insurance and its integration If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 305 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor… At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and managed.  We all know streamlining underwriting processes and optimizing data intake & routing will aid with precise risk pricing, but how are the US’s biggest carriers approaching the problem? Hear from Patrick Gallic at Tokio Marine HCC, Georgeanna Munger at Allianz Commercial, and Brad Craner at Zurich North America about pocketed digitisation, implementing best practices, moving blame away from the brokers and how generative AI can serve to repurpose the underwriter’s time for the better. Key talking points include: What are the current challenges underwriters are facing  How is technology addressing these issues The dichotomy between late-career and early-career underwriters - what can be learnt from this Technology adoption is an evolution Is too much data the problem?  The ‘art v science’ of underwriting  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why implementing best practices for underwriting is important Identify reasons why unstructured data is such a problem and can it be solved Summarize what the ideal form of technological integration can look like for an underwriter and how it could possibly repurpose their time If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 304 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Root provides platforms and API for insurers, MGAs, brokers to build, launch and manage digital insurance products and embedded experiences in South Africa and the UK. Matthew Grant caught up with Louw Hopley on the opportunities and challenges in the insurance industry, focusing on the role of embedded insurance in adapting to changing customer demands. Discover all from the emerging areas Root is planning to tap into, to the company’s appointment of a new CEO and regional manager.  Key talking points: A year of progress and expansion The development of insurance distribution The future of embedded insurance Root’s journey: leadership and company growth Innovations in insurance: from digital assets to angry AI If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what is embedded insurance and how it can help insurance adapt to changing customer demands Explain why customer demands have shifted and why insurance has not kept up with it Identify the necessary steps and changes a company can make when expanding globally and entering new markets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 303 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Swiss Re Reinsurance Solutions was launched two years ago to make Swiss Re’s unique knowledge and tools available across the insurance value chain. Swiss Re’s strongest point of knowledge is property - around which we centre this podcast. Robin Merttens spoke to CEO of Reinsurance Solutions Russell Higginbotham on approaching climate-related risks in the insurance industry as well as managing the balance between data accuracy and inclusivity of insurance products for customers. Key talking points: The implication of climate change on property insurance If you are running an insurer now - what should you be focusing on? What should the whole ecosystem be doing with climate change? Planning the future Understanding ‘uninsurability’  Partnerships with Google X, the moonshot factory and acquiring Fathom If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how better data can help tackle the insurance protection gap Explain how acquisitions can help a company gain better data and why partnerships are important in the industry Summarise why climate change is such an important risk and what insurers should focus on to tackle it best If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 302 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

McKenzie Intelligence Services (MIS) helps accelerate disaster relief and economic recovery for insurers. Matthew Grant spoke to Rosina, Chief Product Officer for MIS, who shares insights from her MBA dissertation's findings on the adoption of technology in insurance, highlighting the necessity of collaboration between insurtechs, insurance companies, and other stakeholders to drive innovation and effectively address the insurance protection gap.  Key talking points include: Transitioning from working for a large organization to the world of startup and scale up MBA Dissertation - the process of writing and publishing  Managing biases - reconsidering the issue with the protection gap Collaboration and disruption - where do you stand as an insurtech? Evolving approaches for insurtechs What you should avoid in partnerships To read Rosina Smith’s dissertation ‘Barriers to Adopting Insurtech in Natural Catastrophe (Re)insurance’ you can reach out to her on LinkedIn. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify what is the insurance protection gap and why it has historically been misunderstood Identify some reasons why a business partnership between a insurtech start up and an insurer might not be successful Summarise why insurtechs need to reevaluate their strategy when partnering with insurance carriers If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 301 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

KatRisk is a catastrophe modelling company providing global inland flood, storm surge and windstorm loss assessments for some of the largest insurers, reinsurers and brokers in the world.  Taking a macrocosm approach, the company’s models offer an open software architecture, allowing users to better understand correlated risks and to make modifications to suit specific needs. Matthew Grant caught up with Dag Lohmann and Brandon Katz on the company’s development such as taking on strategic investment from TA Associates, and the challenges that come with modelling correlated risks such as tornadoes, tornadoes, straight-line winds and more. Key talking points: The journey to strategic investment Innovating catastrophe modelling with advanced technology Client collaboration and transparency: a core ethos Leveraging high-resolution models for underwriting and risk assessment The future of catastrophe modelling and climate reporting Looking ahead: expansion and new developments If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define how correlation has changed the methods catastrophe modelling is conducted Identify the different types of government bodies that work alongside catastrophe modellers and why Summarise why catastrophe modelling tornados is difficult and why granularity of data can help If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 300 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

From episodes 68, 227 and now episode 299, InsTech has consistently caught up with Cytora and followed the company’s growth and expansion.  Alongside Google, Cytora supported InsTech’s March event in New York, after which Matthew Grant caught up with Richard Hartley on the company’s growth, entering the US market and its impact on the insurance industry. Cytora focuses on data integration, partnering with numerous data providers to enhance the underwriter's workflow and ultimately transform manual insurance processes into digital ones. Key talking points include: Developing the vision as the technology develops Digitizing risk - rendering it decision read Collating the team - collaging different backgrounds in Cytora Case studies - real-life examples of how Cytora helps carriers including Markel and Allianz Heterogenous data in a homogenous view - ecosystems Judgement and data - subjectivity If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how by partnering with different data sources, a platform provider can help an underwriter understand their data in a simpler, unified way Define what digitization of the insurance industry is and what it could look like Identify how platforms can help underwriters save time and focus on what they do best If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 299 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs.  Robin Merttens spoke to Dani about the spreadsheet polemic, innovation in the London Market and the permeability of finding solutions to difficult problems in both work and personal life. Key talking points include: Growing out a company - solving challenges for insurers To spreadsheet or not to spreadsheet Reflecting on how far digitisation has come in the industry Suns and roofs - best moment to innovate Underwriting workbenches - where to start? - Find out in InsTech's recent report Joining Google Cloud Marketplace Founding a charity Read Matthew’s tips on being a panel host here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Dani Katz or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how the London Market can adopt digital transformation Explain how an underwriting workbench operates and how an insurer can adopt them Identify the issue with spreadsheets and what are the pros and cons of using them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 298 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that standard insurance products don't cover. Key talking points include: The rise of comparison sites What is ‘Beyond Beige’ - the opportunities in the market Publicis Sapient's expansion into insurance  Addressing the issue of underserved markets If you like what you're hearing, please leave us a review on whichever platform you use or contact Ben Ruddle or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why comparison sites are not helpful to the customer and their insurance journey Define what markets are typically underinsured and why Identify how incumbents can utilise technology to help better serve niche markets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 297 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions.  Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s development in providing varying solutions for their customers. Key talking points include: Why HDI TH!NX was launched - from a PhD in global supply chains to utilising the impact of IIoT solutions The centrality of the customer Advice for launching a startup - innovation is not a hobby Growing into the ESG space - evolution in the company’s direction Helping insurers understand their risk better If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Verena Brenner or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify what is required to successfully develop a business model intended to help insurers Define what an IIoT is and how it can help risk managers and insurers in understanding their risk better Identify sectors where IIoT and sensors are valuable in collecting the right data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 296 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

How would your clients describe you?  This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Munciple and Donaldson Timber, to discuss how Previsico has helped them with flood risk management. Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, by developing technologies that offer early warning systems for surface water flooding. Discover the importance of collaboration by hearing from Dr Avi Baruch and his work with Allison Whittington at Zurich Municipal and Mark Murphy at Donaldson Timber. Key talking points: The start of Previsico: a PhD research project  Client Insights: Zurich Municipal's approach to flood resilience Exploring the impact of floods and the importance of early warning systems The role of insurance in flood risk management and resilience building Operational challenges and solutions in flood risk management Exploring the complexities of Sustainability and ESG Commitments The role of insurance in supporting sustainability Client Insights: Donaldson Timber's proactive flood risk management If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Avi Baruch or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe why developing warning systems for surface water flooding is important in the insurance industry Define why collaboration is important across the insurance industry Summarise how partnerships with insurers can help with the operational advantages of adopting new technologies If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 295 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding.  This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their advanced modelling tools that cover all sources of flooding and how they are helping other organisations access and understand open-source data. Key talking points: Discovering the hidden cause of flood risk What problems are GeoSmart helping insurers to solve Different ways to experience a flood The issue of groundwater beyond the UK Open-source data - how GeoSmart can help If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what groundwater is and why it is an important factor to model to understand flooding Explain how open-source data can help the insurance industry understand risk better Summarise what flood models are and how GeoSmart produces their models If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 294 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals.  The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduction to how ESG operates in the financial sector and how transformation in insurance is made possible through collaboration. Key talking points: Understanding ESG - what are the main priorities business need to consider to be successful in the future Transforming insurance - how AI can help The importance of strategy driven by data How the Life Insurance sector got it right Balancing commercial gain with progress Defining “baseline” - current carbon output The biggest driver of innovation is regulation FSTE 100 and sustainability Our upcoming Investor Networking event sponsored by PwC For more information, please see the following PwC reports: PwC UK 2024 Energy Survey Hold your nerve to maintain momentum: our 2024 actions for sustainability leaders Sustainability Reporting in 2024 Banana Skins Survey Report If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how generative AI can help implement ESG measures in insurance Specify what is meant by ESG and its role in insurance Summarise what companies can do to become Net Zero in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 293 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

“This economy we are heading into [...] we are referring to as the decision economy”.  Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data.  Data is important in our current 'decision economy'. Indico Data applies generative AI to help insurance companies handle complex and high-volume data challenges, particularly in commercial and specialty lines.  Covering the AI hype cycle, the concept of hallucinations and avoiding hyperbole, tune in to hear Tom Wilde discuss generative AI and why it is an important language for insurers to utilise. Key talking points: Founded by undergraduates - how Indico Data started In the hype cycle - avoiding hyperbole and thinking rationally Defining generative AI - not an application but a language Indico Data's role in the insurance industry - the data problem Programmed with the user in mind Specialising in commercial insurance Indico Data’s decision to enter the UK market - and off-siding with some football anecdotes If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why capturing the right data as quickly and as accurately as possible is significant in insurance, to drive correct decision making Explain the term hype cycle and what this means in terms of generative AI Summarise what companies have to focus on when entering a new market If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 292 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform. A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis. Arturo knows that it is expensive to be wrong in insurance. Find out how Arturo is aiming to tackle relying on outdated public records, incomplete tax assessor data and more in this episode. Key talking points include: Using third-party data to reveal greater insights Driving innovation - Smuin’s background in technology Partnering with Suncorp in Australia  The power of high-resolution data in underwriting property - how Arturo is tapping into new sources of data The impact of generative AI on property risk assessment For more information on Arturo and how they can help, you find more information about the platform here and reach out to book a demo here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the methods Arturo uses to make property intelligence more accurate to improve the claims process Specify how changing climate and weather patterns have a direct effect on property analysis Identify ways in which generative AI is developing and innovating property risk assessments If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 291 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market.  Key talking point: Growth and opportunities in the specialty market Acquisitions and the role of Whitespace and Rulebook The impact of London Market modernisation on Verisk The importance of providing solutions rather than products A challenge to the market to innovate If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how the London Market operates and how it can subsequently modernise its processes Explain what an acquisition is and why they are important for a company Identify the opportunities for change in the specialty market If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 290 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company. Key talking points: Why standardisation of critical functions is important in the upcoming year How insurers can find ways of being innovative Collaboration - working with other corporates The value of experimentation Supporting InsTech’s New York Event in March If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how community and collaboration can help generate innovation in insurance Identify the ways insurance can develop and change in the future Summarise the role of technology in insurance  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 289 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new product 'Underwrite-It' aimed at changing the underwriting process. Key talking points: What challenges are Earnix solving for the insurance industry Changes to the auto insurance sector - increasing repair costs and the impact of pricing regulation Underwrite-ItTM - an automated underwriting platform If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe reasons for challenges in the motor insurance industry Explain the role of technology in enabling business users to make pricing changes quickly. Identify the impact of regulatory reforms on insurance pricing If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 288 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month.  If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention – and why. Matthew Grant CEO of InsTech is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman.  In addition to this week’s discussion, we have a special feature with the Co-founder and CEO of hyperexponential ​Amrit Santhirasenan as he discusses with Matthew the completion of their Series B funding round.  The news we’re discussing this week: Raising $73 million USD: record funding for hyperexponential in Series B Kicking up a storm - how is property insurance changing as a result of climate change Cargo and geopolitics - how marine insurance is affected by political instability across the world If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. In collaboration with Google Cloud, InsTech is hosting an event in New York. We are calling all US insurers, Brokers, and MGAs to join us and discuss the future of underwriting. Supported by Cytora, hyperexponential, Guidewire and Kroll, register now. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how insurance technology companies secure funding from investors and venture capital firms Explain how insurance can help provide solutions for circumstantially difficult events Identify how geopolitical crises can affect cargo and transportation If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 287 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence. Synergy originated as a solution developed internally by CCG to enhance its claims management processes but has evolved since its launch into a platform that streamlines the claims handling process to support customer service and business performance. Key Talking Points Include: The role of technology in the claims industry The significance of passion and shared goals within an organisation How measurable goals and targets within a platform can add value The benefit of understanding the nuances of customer communication Where Synergy is focusing its AI efforts next If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how technology continues to shape and improve the claims management process Outline how generative AI can be leveraged to analyse customer sentiment Identify the significance of measurable goals and shared passion within an organisation in achieving business targets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 286 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.  The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with interesting prospects for cyber coverage and embedded insurance. James also reveals his predictions for 2024, foreseeing consolidation and challenges in investment as well as a focus on AI and strategic partnerships.  An immensely packed episode, for everyone curious about how investing and insurance intersect. Key talking points: Exploring QBE Ventures and its investment strategy The strategy and focus of QBE Ventures The challenges and opportunities in the insurtech space How QBE can become a start-up partner Using AI for resilience  What QBE looks for - the culture of collaboration Coalition of the willing  Predictions and expectations for 2024 in insurtech As well as hearing about QBE Venures, Matthew and James touch on innovation from Cytora, Sixfold, CGG, GeoSmart Information, Tensorflight, Geosite, Beazley, Chaucer, Tokio Marine, hyperexponential, The Demex Group, and Clara Analytics. To listen to Cytora's podcast with Andrew Horton, QBE Insurance's Group CEO, click here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify the potential developments and challenges the insurtech community will face in 2024 Define what resilience can mean to a company from a strategic perspective, and how investors can help support this  Identify what traits an investor looks for in a company  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 285 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now. Garrett and Gordon talk about how generative AI can improve the customer experience and discuss which AI solutions it is better to build or buy..  Listen to this episode to find out more about how “we are all going to become tech companies”. Talking points include: Exploring the use of AI in insurance brokerage - real-world examples Using AI to direct risks to the underwriters most likely to write it How brokers using generative AI helps underwriters Using AI to spot gaps in coverage from contracts with insurance requirements The future of jobs in the insurance industry - supercharge your professionals Updates on insurance and AI start-ups you should know If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define how generative AI can be included in workflow processes for brokers Specify how generative AI is currently being used in insurance, and where it could be developed and expanded List the positive and negative aspects of developing your own AI software as opposed to adopting a third-party provider If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 284 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Cognizant is a global professional services company helping companies across different industries with generative AI.  Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations. Key talking points include: Generative AI in the workplace - accelerator and assistant Data, privacy and security considerations  Helping underwriters do their work better The key to successful implementation is balance If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify how Generative AI can help streamline workflows in insurance, particularly for underwriters Summarise what you need to take into consideration before implementing Generative AI into the workplace Specify examples where insurers could implement Generative AI to accelerate their processes If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 283 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage.  MIC uses a business-to-business-to-customer (B2B2C) model and all of its products are embedded within other platforms or services. MIC offers insurance products in various forms including embedded insurance methods, aiming to make the process simpler and more relevant to everyday life. Crystal highlights the company’s partnerships with brokers, digital platforms, and other insurance companies to distribute their coverage. The need for these products is global, Crystal insists, and not limited to specific demographics or regions. Key Talking Points Include: Understanding the concept of microinsurance The problem MIC is solving - access to affordable products The role of embedded insurance The future of MIC and the insurance industry Closing the insurance protection gap If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Visit MIC Global here. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what is the insurance protection gap and how it can be remedied Summarise how an embedded insurance product operates and how it can help consumers Identify key industries where there is an under-insurance problem and why that is the case If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 282 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about. Talking points include: Our increasing understanding of what can or cannot be automated M&A and MGAs - how they fared this year Recognition of interdependence in insurance War exclusions - what are they and why were they relevant in 2023? The data in the hands of risk managers - how can we use it? What to do when there is no capacity available Love for wines If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what Smart Follow is in insurance, particularly its evolution in algorithmic underwriting practices Identify the positives and negatives of collaborations and acquisitions in the insurance industry Summarise the importance of the untapped potential of Risk Manager data, and how practices can change to accommodate the data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 280 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquely human”.  To find out more about how Instabase can specifically help you, visit the AI Hub where you can trial various data extractions from your own documents. Key talking points: Upside down startup - the beginning of Instabase and its journey in insurance The proof is in the statistics - listen to Instabase’s case examples. Why democratising automation is important. Where will generative AI go next? The potential for collaboration. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the importance of changing and adapting a business model to operate successfully and cater to the insurance market Describe the impact automating and integrating AI into underwriting workbenches can have on a company and its growth Summarise some of the methods AI is being used in the insurance sector and how this can evolve in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 279 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to describe the body of services and resources it is building and the scale of its ambitions. Key talking points include: How the role of insurance brokers is changing The development of the Aon STG ecosystem and plans for that What the data model of the future looks like and how a conjoined approach through the whole value chain could transform insurance The strength of what Aon can off when the brokerage and STG join forces How the size of the group has attracted new business, not deterred prospects Nostalgia for 70’s prog rock music, art and design Why everyone should do Lego in their spare time If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the changing role of insurance brokers, moving beyond traditional risk placement to providing value through data and analytics Summarise some of the methods for integration of technology divisions, talent acquisition, and the adoption of emerging technologies such as AI and machine learning in the insurance sector Describe the concept of ecosystems in the insurance industry and how partnerships and collaborations contribute to creating a comprehensive solution for clients If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 278 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out.  If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for you. We’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention - and why.  Matthew Grant CEO of InsTech is joined face to face in London by fellow podcasting enthusiast Nigel Walsh, Managing Director, Insurance, Google Cloud US, James Birch, Development Director at Ki Insurance and Bijal Patel, Co-founder and Chief Technology Officer, Aurora Insurance.   And we’ve got more. This week we have an interview with the CEO of Ki Insurance Mark Allan, a listener question and a chance to hear our hosts and guests predictions for 2024. The news we’re discussing this week is: Ki insurance new capacity partners Travelers and Aspen Why the range of loss estimates from Hurricane Otis is so high Howden Group £500m insurtech ventures fund Look out for more in this new podcast series coming in 2024. Please let us know what questions you’d like our hosts and guests to answer and any new ideas to keep you listening.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify the capacity for innovation in insurance. Explain why MGAs are the future. Summarise reasons for collaboration and data sharing. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 277 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes? Salman Siddiqui at Moody’s Analytics and Adiraj Matra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the conversation around the recent Moody's report on incorporating ESG into P&C underwriting.  Key talking points: ESG risks and opportunities in the insurance industry What does sustainability mean in the context of ESG The challenges of finding the right data  The future is with carbon credits Explore more insights from Moody’s Analytics and Moody’s RMS’ annual survey of major, global P&C insurers: State of the Market 2023: Incorporating ESG into P&C Underwriting. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain why ESG data is a challenge and methods to remedy this issue Identify the reasons why insurers are choosing to adopt ESG  Summarise how and why carbon credit usage will increase in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 276 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion's founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the various secrets to success the founders have picked up by working together.  Key talking points include: Founding a company and overcoming unique challenges - both inside and outside the industry Why excellence and expertise are important to Inversion The benefits of having a global, connected workforce Blockchain and AI technology adoption: anything but a trend The value of hobbies: coding and Brazilian jujitsu If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify which types of technology can survive the trend cycle and become integrated  Describe what traits are needed to successfully start and lead a company Summarise how tailored technology solutions can aid any industry with automation If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 275 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arbol, an MGA specializing in parametric insurance, has been rapidly growing and expanding since we last spoke a year ago. Arbol recently announced a partnership with reinsurer Beazley, enabling them to deploy capacity in the US for weather risks. Tune in to Henry Gale, Senior Research Analyst at InsTech as he speaks to Arbol’s CEO, Sid Jha, about Arbol’s plans to to target unmet risks in the energy and agriculture sectors and its new products to help companies manage climate risks beyond insurance. Key talking points include: Insuring renewable energy and agribusinesses with parametric Helping companies understand their exposure to climate risks Measuring carbon offsets and the potential for carbon credit insurance Building an ecosystem for climate risk management Hybrid parametric insurance for difficult-to-insure risks "Climate risk time bombs" in our financial system If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how parametric insurance mitigates climate risks.  List areas within different industries where parametric insurance can close the coverage gap. Explain how parametric insurance can help understand both past and future pay-outs with data. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 274 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley.  In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more about fire blocks and how Addresscloud utilises open-data sets to simulate fire spread for insurance purposes. Key talking points include: Utilizing open-data sources Working with serverless technology  Partnerships with Allied World Insurance and solving their pain points A look back to the InsTech and Addresscloud Breakfast Event In addition to hearing about Addresscloud’s work with Allied World, we talk about other partners including Cytora, Send, Flood Re and hyperexponential. For more information about Addresscloud and Risk, visit instech.addresscloud.com If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe methods to managing accumulation of risk.  Summarise why real-time risk assessment is crucial. List various reasons why partnerships drive strategic growth. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 273 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.  Talking points include: Developing and investing in generative AI Consumer trust in generative AI  The potential for advertising through AI If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how generative AI can be deployed and developed within a company.  Define various pain points in the insurance industry and their causes. Summarise the factors that need to be considered before integrating generative AI into an industry. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers. Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations.  Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution. Key talking points: Evolution versus revolution - when disruption is your friend Why focus on the customer front end trumps back end Merging data and software - acquisitions that allow software to be more intelligent and automated  Funding in 2023 - the Impact of private equity on insurance Top tips for a CEO - Running, mental health and company culture If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how data and software integration can occur Identify why Application Process Interfaces (APIs) are key for industry integration Summarise the changes the insurance industry has seen due to private equity If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin speaks to Liselotte Munk, CEO of core administration system provider Fadata, available across all major lines of business to help insurers contribute successfully to the security and well-being of customers. Join Robin and Liselotte as they discuss meeting customer demands in an increasingly digital world, the benefits of a diverse and global workforce, the power of networking and the experience of running the insurance technology company as a woman CEO.  Topics covered include: The importance of trusting yourself  The shift towards cloud-based solutions Experience of being a women in technology and insurance If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Summarise how networking can help develop and grow your company Specify the various factors needed to run a successful technology company Explain the value of a global and diverse workforce If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 270 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally. Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and tips for aspiring CEOs. Talking points include: What makes Tensorflight different in the aerial imagery space Lessons from a tech start-up CEO Why collaboration is necessary Developing commercial property characteristics If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Understand how AI is being used in commercial property analysis. Describe the necessary differences to be considered when scaling property data globally. Identify the key methods to successfully leading a technology company. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 269 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  

What does parametric insurance mean to Jonathan Gonzalez, Co-founder and CEO of Raincoat?  Raincoat is a technology company that works with brokers and insurers to develop and distribute parametric climate insurance for consumers in at-risk regions. The company is involved in parametric schemes around the world and aims to extend parametric protection to those exposed to disasters globally.  In this week’s podcast Jonathan speaks to InsTech’s Henry Gale, to discuss how Raincoat has expanded since the last podcast, and asks us to consider whether parametric insurance will ever simply be known as “insurance”? Talking points include: Lessons from operating parametric programmes where pay-outs were triggered Why parametric insurance is relevant across the world Raincoat’s approach to collaboration with brokers, insurers and distribution partners How parametric insurance is a “tool” Consumer attitudes to parametric How will the category of “parametrics” evolve in the future? If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what parametric insurance is and how it can be scaled in the future. Develop an understanding of the importance of collaboration in innovation Summarise what lessons can be learnt from historical data and previous pay-outs to inform and aid the development of parametric insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 268 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI.  In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot. Key talking points: How the insurance industry is embracing generative AI Why technology moves quickly and then slowly How generative AI can help people do their roles better Chat GPT the librarian KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence Why experimentation is key to understanding the power of generative AI Want to learn more?  Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast: Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report KPMG/ Microsoft collaboration  Insurance and Artificial Intelligence - the benefits and ethical considerations:  Strategic Implications of Generative AI  Trust in Artificial Intelligence: A global study (kpmg.com) If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how the insurtechs can help innovate the insurance industry Describe how transformation differs from digitisation Identify the various methods of digital adoption  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The first podcast in our series with PwC touches on the Scale-up programme for insurtechs and the key to transformation in speciality insurance. Matthew Grant speaks to Anthony Joseph, Partner and Andrew Caswell, Director of Insurance Consulting at PwC UK, on why insurers are now progressing with the move to digitization, what transformation really means and how - and which -  insurtechs are the key to change. Talking points include: The PwC insurtech Scale-up programme  Digital adoption in the industry  Specialty insurance and transform New generations of underwriters and new tools You can find out more about PwC, their Scale-up programme and the successful candidates of Scale-up 2023 here. In addition to hearing about PwC, we talk about transformation in the insurance industry touching on various InsTech members including Allphins, Cytora, hyperexponential, Send, Apollo Underwriting, Artificial, Convex, Rethink (Howden) and Vave. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how the insurtechs can help innovate the insurance industry Describe how transformation differs from digitisation Identify the various methods of digital adoption  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 266 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  

Parsyl is an integrated risk management and insurance solution for supply chains in food and health, which underwrites policies globally via its managing general underwriter in the US, its Lloyd’s cover holder and its Lloyd’s syndicate (Syndicate 1796).  Robin Merttens is joined by Gavin Spencer, Chief Insurance Officer at Parsyl, to discuss how the company is able to establish its identity as a data-led insurtech and a Lloyd’s of London consortium. This episode touches on the importance of data in improving underwriting, growth and development of start-up businesses, as well as how traditional marketplaces can cooperate and collaborate with leaders of innovation. Talking points include: How Parsyl translates Math into English - the power of insights from data The low-hanging fruit model Lloyd’s, consortiums, syndicates and more Data Darwinism If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the definition of a data-led insurtech Describe the role data plays in business growth Identify the key collaboration techniques to get the most out of your business model If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 265 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out more about how Gamma is helping insurers adapt to the changing weather in the United Kingdom and Ireland, as well listening in to InsTech’s first live demonstration on the podcast of Gamma’s Go Green platform, done in collaboration with AXA XL. Talking points include: Why flooding follows wildfire The importance of customising and responding to client needs Go Green platform - how homeowners can mitigate risks associated with climate change MGAs and ecosystems - Gamma and collaboration We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how data for location analysis is collected Describe some of the ways climate change is altering risk  Identify the key methods data providers help insurers with property and location intelligence If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 264 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

This week on the podcast Matthew speaks to a returning guest, Amrit Santhirasenan who is the Co-founder and CEO at hyperexponential. Their discussion focuses on pricing decision intelligence and what this means for insurers. Listen to find out more about hyperexponential’s evolution as a start-up since Amrit previously spoke on the podcast in 2019, and how hyperexponential want to “take the tech risk away” for “insurers to focus on the insurance risk”.   Are you an insurer or reinsurer interested in finding out more about hyperexponential? We are hosting a Breakfast Event in partnership with hyperexponential on 26th of September. Please register your interest and your place will be confirmed by one of our team.  Key topics include: Why insights, opinions and beliefs are as crucial as data How to avoid failure in projects - are you building a bridge or a network of roads Book recommendations for start ups owners hx Connect - the importance of ecosystems in partnerships What is your scope? The power of asking hard questions In addition to hearing about hyperexponential, we talk about their clients including InsTech members Indico Data, Convex, Cognizant, Cytora and more. You can also contact this week's guest Amrit Santhirasenan on Linkedin.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

This week on the podcast we go into detail about an exciting partnership between two InsTech members. Robin Merttens is joined by David King, Artificial Labs and James Slaughter, Apollo Underwriting, following the two companies announcing an augmented underwriting collaboration. The portfolio will be underwritten Apollo's 1969 syndicate and will run on Artificial Labs' technology. Listen in to find out more about how this collaboration of innovators is going to transform underwriting. Talking points include: Artificial Labs and Apollo - why collaborate? Technology as the driving force for change Why we need to embrace augmented underwriting technology. Wider market ramifications  If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

In this episode Robin Merttens moderates a panel discussion organised by Optalitix and hosted at Lloyd’s. Joining him were Dani Katz, Optalitix; Alison Quinlivan, Google; Ruta Mikiskaite, Swiss Re and Chris Mullan, Eigen Technologies.  The discussion touched on how the future of insurance is being changed by new technology and data sources and how the industry needs to respond. Tune in and hear from a panel leading the clamour for change and understand how Curious George and Bob the Builder can help… Talking points include: 04:39 Real-time risk management is crucial. 06:45 Legacy technology hinders insurance innovation. 10:53 Embrace AI for insurance improvement. 15:06 Underwriters need time and tools. 22:38 Behavioural change needed for real-time risk management. 26:46 Technology enhances underwriters' jobs. 28:13 Technology should help humans thrive. If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Matthew Grant is joined by Paul Templar, CEO and Co-founder of VIPR, and Greg Massey, US Advisor for VIPR. VIPR was founded in 2009 in the UK but has continued to grow and is expanding into the US following funding from PE firm Tenzing in 2020. Paul Templar has been with the company since its early days and Greg Massey joined recently having formerly been SVP - Head of Programs for Zurich in the US and a long history of working for US carriers. Topics covered include: The key challenges and opportunities for companies expanding their presence outside of the UK Industry trends - what are you keeping an eye on? A preview of the coming “Real-time data exchange”  Working with Lloyd's managing agents Helping companies justify buying decision You can contact this week's guests, Paul Templar and Greg Massey, on LinkedIn.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Last week on the podcast we found out what Chat GPT had to say about InsTech. This week Matthew previews our newsletter on generative AI, particularly who is using it and where are we on the hype cycle.  For the curious, we have released a monthly newsletter dedicated to exploring the uses of generative AI across insurance.  Topics covered include: The three different reactions from insurers to integrating generative AI Our new Generative AI in Practice newsletter. Sign up here.  How InsTech is using automation to help our workflow  In addition to hearing from Matthew, the conversation mentions recent developments from our member community including examples from Send, Inversion, Eigen Technologies, Future Processing, CyberCube, Marsh, CFC and many more. If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 259 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

We’re back with another “Partners’ Chat” as Robin Merttens and Matthew Grant reflect on what has happened in the world of innovation and insurance and where it is going next.  The conversation touches on InsTech’s various events in the year so far, the success of InsTech’s recent carbon offsetting report and a look forward to the progress being made by our members in analytics and data. Talking points include: Claims ecosystems and interdependency An introduction to Carbon Offsetting: an insurance use case Technology resistance and adoption: from the ‘digital lipstick on a pig’ to the ‘Big Bang’  Rips and Clouds in New York City A look ahead to our Cytora Evening Event The skill of the future: uploading data Chat GPT tells us what the value of an InsTech membership is In addition to hearing from Matthew and Robin on the data disconnect in insurance and making life easier for underwriters, the conversation mentions recent developments from our member community including examples from Overstone, CGG, Kroll, Aurora, Carbon Underwriting, hx, Send and many more. If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 258 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Launching a new insurance business is hard, particularly for those with limited experience in the complexities of a regulated market. OneAdvent can help. Joining Matthew this week are Tim Quayle, COO at OneAdvent and Matt Jones, Chief Strategy Officer at Cowbell, a cyber insurance company entering the UK market. We cover some of the important areas when launching an MGA - and proved that talking about insurance can even be quite fun.  Topics covered include: Core problems in launching insurance businesses and why “plumbers” are needed to fix them What you need from a partner when entering a new market The barriers to entry for cyber insurance businesses How to stay flexible and why it is the key to success What gives successful MGAs the “edge” in growing their business In addition to hearing about Cowbell Cyber’s experience, we talk about other OneAdvent partners including OTT Risk and ARMD. You can contact this week's guests, Tim Quayle and Matt Jones, on Linkedin.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 257 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Reaching emission reduction and sustainability goals is becoming more important than ever. Supporting the carbon markets, including through new insurance products, can be a key way of doing this.  This week Matthew Grant speaks to InsTech’s own Ali Smedley - Senior Research Analyst and author of “Carbon offsetting: the insurance use case”. To learn more, you can download the report here. Topics include: The difference between a carbon offset and carbon credit Examples of carbon offset projects and their risks What’s happening with carbon insurance at the moment How data and technology companies can support insurers If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain carbon offset projects and their risks Describe what is happening in the carbon markets today Identify the difference between a carbon offset and carbon credit If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 256 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

While supply chains are under increasing pressure, many losses associated with cargo delays go uninsured. If shipments are late, perishable goods are lost, business is interrupted and budgets are overspent. Henry Gale speaks to Yann Barbarroux, CEO and Co-founder at Otonomi about the insurance product the company has built to cover supply chain delays for third-party logistics companies and freight forwarders. Topics include: Getting cargo underwriters at Lloyd’s comfortable with a delay product Three approaches to distribution for new insurance products How the Ever Given ship stuck in the Suez Canal affected supply chains Customer responses to parametric products Otonomi's experience in the Lloyd's Lab If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain some of the financial challenges cargo shipment delays cause Describe some of the benefits of creating successful partnerships Identify the key role underwriters have in financial risk If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 255 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Technology comes in many forms - some of it is very visible and accessible - but a lot of the important technology is working away out of sight - and usually out of mind. And many of the most successful companies are those that are building out this critical infrastructure.  Richard Tyler, Founder and CEO of Phinsys and Eric Butler, Head of Americas and Bermuda join Matthew Grant to discuss why Phinsys was launched. Topics include: How to help insurers understand where they have been, where they are now and where they are going From frustrated business user to successful start-up founder - why these companies succeed Connecting the financial plumbing - the benefits of buy versus build If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the ways of successfully building a business & the challenges that must be overcome Summarise the transition of modern-day insurers Explain the importance of technological infrastructure If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 254 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey  

Send offers modular commercial insurance software to insurers, reinsurers and MGAs. The core offering is an underwriting workbench that supports from initial enquiry to bind. It’s a single place for underwriters to access data, documents and decision points. New insurers can use it as a core system, or for more mature companies, it can be bolted onto existing systems, including legacy. Send was founded in 2017 by three insurance veterans. Topics covered include: How to sort through underwriting information that is unstructured and often unwanted How large insurers are able to accelerate the adoption of new technology How ChatGPT is being used to make sense of email Reducing the cost and risk of deployment How to avoid the challenge of making simple things simple but complex things impossible Revealing Send’s strategy of “continuous development” If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages of using ChatGPT as an administration tool Explain the methods used to increase efficiencies when sorting data Summarise the key challenges faced when trying to solve complex issues If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 253 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Flood events are increasing around the world, with many losses uncovered by insurance. Whilst parametric solutions can help provide new capacity to insure catastrophic risks and widen access to insurance, parametric flood insurance is not yet as widespread as parametric covers for hurricanes or earthquakes, due in part to data and modelling challenges specific to flood.  Henry Gale speaks to Peter Lacovara, Head of Commercial, Floodbase about how the company is working to make parametric flood insurance possible with satellite imagery, machine learning and partnerships with insurers and brokers. Topics include: Peter's experience leading parametric broking in North America at Marsh The types of companies looking for parametric flood insurance Training a machine to find flood water in satellite images What 'fractional flooded area' is and how it can be used as a parametric trigger Floodbase's work with FEMA on the US National Flood Insurance Program (NFIP) We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain some of the data & modelling challenges flood insurance encounters Describe how using satellite imagery can provide a solution to flood insurance Identify the key benefits of having different partnerships If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 252 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

The Florida insurance market has faced numerous challenges in recent years. For insurers to underwrite profitably in Florida, having the right hurricane reinsurance is essential. David Schmid, Head of Parametric Products, Reask and Brian Espie, Chief Underwriting Officer, Kettle, join Henry Gale to discuss the new parametric reinsurance solution Kettle and Reask have created for Florida hurricane risks. Topics include: Why parametric can help insurers buy reinsurance that reflects their own view of risk The advantages of parametric reinsurance over industry loss warranties (ILWs) The data sources Reask uses to calculate hurricane wind speed at different locations How Hurricane Ian's wind patterns were unusual and why it matters If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the ways analysing natural disaster behaviours can help to underwrite Identify different reinsurance options and understand the importance of choosing the correct one Explain why calculating hurricane wind speed is essential If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 251 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Matthew Grant is back talking to another co-founder of a successful technology company. Louw Hopley is Co-founder and CEO of Root which is providing technology to support embedded insurance for companies in South Africa, UK and other countries. Topics include: The advantages of building technology for companies in South Africa What an API really is and how it works The emerging use of Generative AI for writing and testing code Finding your business partner If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages geographical locations have when considering where you should build-a-business Explain the pros and cons of using AI across insurance platforms Identify some of the successes partnering with smaller start-up businesses can bring If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 250 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

One of the fundamentals of Insurance is understanding the nature of the risk. What happens when a bookshop adds in a coffee shop - is that riskier? Has this been communicated to the insurer? Does the premium change to reflect that? Matthew Grant is talking to Roger Ferrandis, COO and Co-founder, Wenalyze about how the company is helping insurers identify significant changes in their portfolio. Topics include: How a leading insurer increased annual premium income by repricing its clients' business Building a start-up and surviving two pivots Sources of data around the world Making it easy to integrate into workflows If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the different methods used to increase business premiums Explain how to evaluate the level of risk in insurance Summarise how to effectively use data from a global perspective If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 249 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With all the new technology emerging - and insurers thirsty for knowledge - there’s a growing need for someone to help figure out how to join it all together. Robin Merttens talks to Daren Rudd, VP Consulting - Head of Insurance Business and Technology Consulting, UK at CGI. You’ll hear about Daren’s personal experience and how he and his colleagues are helping insurers engage with new and innovative technology, data and analytics. Topics covered include: The most notable developments in how insurers engage with digital from the last decade Why technology is the new Lego Why we are looking in the wrong place to solve the industry’s data problem Success stories in implementing IOT for insurers Go digital but allow time to dance  The book recommendation from this week’s guest Daren is Digital Darwinism: Survival of the Fittest in the Age of Business Disruption by Tom Goodwin. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List some of the recent technological advancements in the insurance industry Explain how the nature of technology is changing and why our relationships with technology must develop with it Outline a range of examples of successful IOT implementation by insurers If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 248 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week we’re back talking to Synergy Cloud - it's about claims - and Matthew Grant is talking to Tom Burroughs, Chief Technology Officer, the intrapreneur within the parent company Claims Consortium Group creating a new product and a new business. We cover a range of topics relevant to anyone building or using software, not just in claims, including: What insurance can learn from the travel industry How to build technology in collaboration with the customer It plugs but does it play? Tips for finding the best integrations tools for your product Designing with your customer’s customer in mind Digital collaboration today in a post-pandemic world To learn more about what you should value when you are developing software, podcast guest Tom recommends the Agile Manifesto. If you enjoyed this episode and want to keep listening, we recommend Episode 166 with Jeremy Hyams, CEO of Claims Consortium Group. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List some of the considerations made by product developers when selecting appropriate integration tools Explain the role of the customer in technology development and the importance of effective collaboration Summarise the benefits and limitations of digital collaboration for software providers If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 247 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Reinsurers are often the leaders in innovation - and usually identify earlier trends before they go mainstream. In this episode, Robin Merttens talks to Brian O'Reilly, Head of Innovation and Nicole Van Allen, Associate, to discover what Greenlight Re looks for in its business partners. Topics include: What to look for in founders Why actuaries still have a critical role Where to find the best innovation What the future will look like Examples of companies Greenlight Re has worked with If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the key attributes of a successful founder Identify the role of an actuary and the significance it has in measuring risk Explain the challenges investing brings to start-up businesses If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 246 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We’re back talking about life and health for this week’s special edition with Tim Smith and Lisa Balboa from Hannover Re. Robin Merttens leads the discussion. Topics include: The role of a reinsurance company in providing protection for insurers and their clients An update on the use of wearables Making health insurance affordable for many How Hannover Re nurtures innovation We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the key attributes of reinsurance companies and the significant role they undertake Identify some of the ways technology can help to assess risk levels within health insurance List some of the reasons there are gaps in life and health insurance and what can be done to overcome them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 245 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Concirrus was founded in 2012 and has evolved to become one of the leaders in supporting marine underwriting through tracking ships and managing data. Today the company is expanding into a platform for multiple risk types and provides analytics into areas including aviation and liability. The goal is to make all underwriters as smart as the smartest underwriter in a company using AI tools. With his fourth appearance on the InsTech podcast and third dedicated interview, Co-founder and CEO Andy Yeoman explains to Matthew Grant the lessons and insights since founding the business. Topics include:  Creating “decision optimizations solutions” and what they are How to make technology work better for underwriters What it means to move AI from a point solution to a platform solution Lessons from Silicon Valley to Silicon Roundabout When looking to the future, consider the “but for… Why insurers should study the designed instability of the F35 fighter jet If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the different components of an optimisation solution and how to implement each one Identify the key advantages of using a platform system with AI instead of a single-use approach Explain the significance of advanced technology to create underwriting efficiencies If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 244 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

As climate extremes worsen, insurance plays a more important role in helping people recover from disasters. Yet even many of the most exposed people do not buy the coverage they need, while the global protection gap continues to widen as more homes are developed in high-risk areas. In this episode, InsTech's Ali Smedley and Henry Gale talk to Carolyn Kousky, Associate Vice President for Economics and Policy, Environmental Defense Fund and author of 'Understanding Disaster Insurance: New Tools for a More Resilient Future'. The book provides an overview of disaster insurance markets and the role of the public sector, then focuses on how innovations in insurance, such as parametric coverage and community-based catastrophe insurance, can build resilience. Topics include: Encouraging risk reduction and mitigation How to design effective parametric microinsurance products Implementing community-based flood insurance in New York City How insurance can help create a nature-positive economy The roles of the public and private sectors in building disaster resilience Why countries with developed insurance markets still have large protection gaps If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the ways insurance can increase resilience in disaster-prone communities Explain some of the reasons large protection gaps still exist in the insurance market List the key resources required to design microinsurance products successfully If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 243 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Guidewire is known for providing technology to the property, casualty and workers' compensation insurance industry. The company is expanding its analytics capabilities and also has an open ecosystem of partners which offer a variety of hardware, consulting and application services. Matthew Grant is joined by Charles Clarke - Group Vice President, Sales and Advisory and Chris Cooksey - Senior Director, Advanced Analytics. Topics covered include: Overcoming the challenges of interoperability for insurers How to deliver data to underwriters when they need it and where they need it Introducing change one step at a time Opportunities for more industry collaboration The problems Guidewire is solving for its clients You can learn more about Guidewire at our forthcoming event in London on 27 June. Registration details here We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define interoperability and how to overcome the challenges it poses Describe some of the ways to differentiate the data required by underwriters Explain the importance of strategic planning to successfully change & grow a business If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 242 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With all the sophisticated models, data and tools available to insurers, it's as important as ever to know where something is. Managing aggregation is vital for successful underwriting and we are going to be seeing a lot more about platforms that bring together different data sources. In this episode Matthew Grant talks to Jacqueline Legrand, Co-founder & CEO, Maptycs. She had a problem - so she built a company to fix it. Topics include: How a problem for insurance brokers inspired the founder of Maptycs Why understanding risk aggregation is so important What risk managers, insurers and others need to know Why getting simplicity right requires complex coding A partnership strategy to deliver data How to build software that is easy and intuitive to use Data quality is important but API quality is essential To learn more about Maptycs, visit their member profile page here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define risk aggregation and the critical role it plays in insurance Explain some of the advantages of having a business strategy, especially between partners Summarise the tools required for successful underwriting If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 241 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Insurance runs on data which has to be moved between counterparties. Insurers, brokers, MGAs and many others still rely on spreadsheets (or worse) to do that, which causes friction and errors. In this episode, Robin Merttens talks to Dave Connors, Founder and CEO of distriBind, about why he set up the company and how they are working with insurers and others to provide a way to move beyond spreadsheets at the pace that suits them best.  Topics include: Avoiding million-dollar mistakes through more robust data transfer Why spreadsheets for data transfer doesn’t work Validation and reconciliation Why the industry has found it so difficult to wean itself off spreadsheets Common data standards - does the industry need them? The benefits of being in the Lloyd’s Lab What the future holds If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the negative impacts of transferring data when using dated systems List some of the advantages for businesses evolving into a digital world Identify the key pieces of information required to create maximum efficiency when processing data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 240 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We might be buying our personal insurance directly these days, but brokers still play a key role when it comes to all but the simplest of coverage. Costero goes one step further and finds solutions for risks that are unusual, and often hard to place but which are solving some of the world’s insurance protection gaps. Intrigued to learn more? This week Matthew Grant joins Managing Director Jamie Webb and Divisional Director James Gadbury, of Costero Brokers. UK-based - but with global clients. Topics include: The role of a broker for speciality business Why US businesses come to Lloyd’s to find insurance and capacity Supporting hard-to-place risks such as micro-mobility, autonomous vehicles and cryptocurrency  Solutions for new companies pushing the boundaries of insurance such as Coincover, Nirvana, Thimble, Chai and Aurora Partnerships with Atrium, Markel and others How Lloyd’s is helping create a market and opportunity for new solutions If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the challenges insuring unusual and riskier events creates Summarise the key differences between an insurer and a broker and understand their roles Describe some of the ways new companies can protect themselves whilst still offering insurance solutions If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 239 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

No technology innovation survives long without a client. Chaucer Group is well known as a successful Lloyd’s insurer and embodies the spirit of Lloyd’s by underwriting unusual and complex business.  Matthew Grant is joined by Duncan Gemmel, Chief Strategy Officer, and Hayley Maynard, Head of Innovation, Chaucer Group, for a live recording. Topics covered include: How to engage underwriters in new opportunities  Why it pays to go narrow and go deep What Chaucer look for in technology and data offerings The opportunities to provide insurance cover for IVF Treatment, Political Violence, Carbon Offsets and pandemic-related losses Building a business for the future whilst generating results in the short term  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the techniques used to successfully onboard underwriters Summarise the different ways applying innovation to a business creates success Describe some of the key benefits to a business when investing in partnerships If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 238 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The consequences of non-damage business interruption (NDBI), when events like pandemics don't cause physical damage to a business but do result in significant drops in revenue, have been particularly clear since 2020. Small businesses and gig workers are particularly vulnerable to losses of income during events beyond their control, but these losses tend to be uninsured. OTT Risk, an MGA founded during the Covid-19 pandemic, is developing new approaches to underwriting non-damage business interruption insurance. It's now partnered with Apollo ibott Syndicate 1971, at Lloyd's, to offer revenue protection to the users of digital economy platforms. Topics include  How the principle of parametric insurance is extending from covering catastrophic events to non-physical losses Examples of how small businesses and gig workers could be affected by future NDBI events How digital economy platforms could offer revenue protection to their users The data sources you need to underwrite NDBI insurance OTT Risk's experience in the Lloyd's Lab We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the challenges faced by small businesses during non-damage business interruption events (NDBI) Identify the advantages of using digital economy platforms and how they can offer revenue protection Summarise the obstacles underwriters face with NDBI insurance and the tools required to overcome them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 237 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With the increasing choices that insurers have of data sources to identify property characteristics, choosing the right level of detail and certainty is essential. This week Matthew travels virtually around the world to talk to Tony Agresta, EVP and General Manager of Nearmap and Dr Michael Bewley VP of AI and Computer Vision. Topics covered include: Achieving 3-D imagery and creating virtual images of property to walk around Differences between aerial imagery from aircraft compared to satellites Working with partners The future opportunities following the Thoma Bravo acquisition We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages using aerial imagery from aircraft has, as opposed to satellites. Define what makes a partnership compatible and the benefits of collaboration Summarise how to best use data to make it useful to insurers  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 236 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With so much data now available from above us and around us to help understand properties, how should insurers, governments and others know which is the most reliable to use - and importantly - how to deal with the uncertainty and sometimes conflicting opinions? This week Matthew Grant is talking to Rachel Olney, Founder and CEO of Geosite. Join us to discover: The key problem Geosite is solving for insurers and others How Rachel discovered that insurance offered the biggest opportunity to launch a new business Lessons from working with the US Department of Defense Why does “accuracy” mean different things when identifying building locations depending on the hazard? What are the top three attributes founders need to be successful? We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List some of the opportunities the insurance industry presents for start-ups Describe some of the key differences between organisations when it comes to decision-making Identify the different solutions to some of the biggest challenges insurers face If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 235 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We hear a lot about insurance protection for major catastrophes, but losses from frequent, local events now cause as much damage as the larger disasters that make the news. But insurance coverage is lagging behind leaving insurers and enterprises exposed to loss with no insurance protection. The Demex Group, a spin-out from reinsurer Munich Re is offering parametric cover to fill that insurance gap. This week Matthew Grant and Henry Gale are talking to President & CEO Bill Clark and Chief Risk Officer Matt Coleman, both of whom bring deep industry expertise to Demex. Topics include: Why traditional insurers and reinsurers are reducing their insurance cover for weather risks The impact of climate change on frequency and severity Why brokers are supporting the Demex offering The problem of lack of insurance and the “stub period” Understanding hyper localisation We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the disadvantages climate change is having on the insurance industry  List some of the benefits of small-scale insurance cover Explain how the use of hyper-localisation can increase business efficiency If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 234 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Digital innovation is creating new opportunities to support customers and create efficiencies for claims handling. Oliver McGuinness, CEO of RightIndem, and Tim Rankin, Managing Director of AA Accident Assist, join Robin Merttens to discuss how the two organisations are working together. Talking points include: How RightIndem has evolved since being launched in 2016 with a new founder and new focus The opportunities presented by Electronic First Notification of Loss (EFNOL) Advances in claims for motor and auto The role of "estimatics" We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Summarise some of the opportunities that digital claims handling can create Describe a range of the key points and considerations in evolving a business Identify how new digital tools such as estimatics can enhance the digital claims experience If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 233 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Oliver Werneyer launched his first business aged 16 and later went on to launch Imburse when he discovered the true cost to insurance companies of collecting premiums and paying claims. Another fascinating story about building a business, identifying opportunities and building confidence with clients. Imburse is the glue and pipeline between insurers, their clients and payment providers. Join Matthew and Oliver as they cover topics including: How to find a problem to solve - then build a business Revealing the true cost of inefficient processes - and fixing them Gaining confidence and credibility with insurance buyers Why the regulator is your friend Why Imburse built its technology in-house The importance of partnerships We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain some of the advantages using in-house technology creates Describe the importance of maintaining processes for business efficiency Identify the significance of building a strong network of partners If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 232 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We’re covering two main themes here - building a business that survives and thrives after ten years - and assessing the growing risk from a flood. We’ve been working closely with Fathom for many years. In Matthew Grant’s discussion with the co-founders of Fathom, you’ll discover topics such as: The advantages of building a business with close links to a university How increases in the resolution of data and increased computing power have fundamentally changed flood modelling in 10 years Why and when co-founders should bring in an external CEO Why insurers are better at understanding risk than many other industries How to represent uncertainty in decision making River gauges and aerial images - creating credible data sources to plug the information gaps Working with partners such as Reask If you enjoyed this, we recommend Episode 220 for more information about Fathom, Reask and climate assessment. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advances in data and analytics that are enabling the development of global flood models Identify when co-founders should consider bringing in a CEO Summarise how insurers compare to other industries in assessing risk If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 231 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Eigen Technologies provides natural language processing (NLP) technology to clients across multiple sectors. Chris Mullan, SVP of Product; and Tim Crowe, Director of Insurance Solutions, joined Robin Merttens on this episode to discuss how they help the insurance industry get access to all the insightful data trapped in the many bespoke, complex and rapidly changing documents that the industry relies on. Talking points include: Unstructured data and the inherent issues it causes in the insurance process The unique issues that arise from London’s Market reform contracts Past experiences of the insurance industry, including the overpromising of vendors and failure to deliver The role of AI, Machine Learning and how to accurately describe them How documents vary across geographies and the issues that creates. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the reasons it is imperative to maintain structured data and the issues that arise from unstructured data Summarise how past challenges have enabled future success Explain some of the pros and cons of using artificial intelligence and the vital role it plays in the digital world  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 230 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week Matthew Grant is talking to Nigel Walsh, Managing Director of Insurance, Google Cloud. You'll find out why Google launched its recent “start-up” - Google Cloud - growing in excess of 36% quarter to quarter. Nigel is well known for his love of insurance and engagement across a whole range of innovative topics - and his annual predictions. He relocated to the US from the UK last year so we get a perspective of how attitudes, and technology, vary on both sides of the Atlantic. Topics include What’s changed since the phrase “Insurtech” was invented 7 years ago? What consumers really want? Don't mistake a clear view for a short distance Are insurers returning as investors with a fresh appetite for innovation? Predicting the future and scoring past forecasts We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advances in insurance operations since Insurtech came about and the benefits this has brought for insurance businesses. Identify the key trends when insurers decide to return as investors. Learn some of the techniques used to predict future business growth & success If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 229 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week we are back talking to another leader from one of the largest insurance companies in the world. Liberty Mutual. Parul Kaul-Green is Chief Digital Strategy Officer for Liberty Specialty Markets. Parul is at the sharp end of driving innovation across many of Liberty’s businesses as the company moves to digital. Join us as Matthew Grant discovers how Parul is supporting Liberty’s underwriters and its clients including some of the following: All insurers are moving to become truly digital, but how does a Chief Digital Strategy Officer achieve that? Parul has a team around the world - how does she bring the underwriters and other business units along with her? What are the differences between “outputs” and “outcomes” and why is that important? Liberty’s three areas of focus: digital distribution, analytics and digital products Examples of companies that Liberty is working with If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify key roles a Chief Digital Strategy Officer must undertake to achieve a successful digital presence Describe some of the important differences between outputs and inputs and understand why it is imperative to differentiate the two Explain in further detail the advantages of using digital distribution, analytics and digital products when transitioning to becoming fully digital If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 228 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Cytora is well known in London and increasingly in the US too, as providing analytics for insurers - founded in 2014 and with some well-known clients including Allianz, Beazley and Markel - this is another company that’s made the transition from start-up to scale-up.  Richard Hartley is the Co-founder and CEO. In this episode you will discover why the company pivoted from its original premise of sourcing data to help with commercial underwriting pricing - to its new solution, which is making underwriters' lives better,  improving, as Richard puts it, how information glides through companies. You will also hear: How Richard and his team refocused the business when they realised that it's not the lack of data that is often holding insurers back, but too much data and data that’s hard to organise. When insurers should be making decisions to buy versus build their own technology Some of the differences between those of you in the US compared to us here in the UK. When it's better for hiring to go and find people with fresh ideas from outside the industry or tap into the experts from within  Which insurance company - and Cytora client - has a goal of getting 80% of its insurance submissions managed with straight-through processing - untouched by human hands And finally - you can’t do everything so how do you say no to your client? If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify how to make important investment decisions regarding buying and building technology List some of the benefits a business can achieve by recruiting externally and compare this to using in-house expertise Describe some of the issues surrounding data and the challenges a business can face if there’s too much If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 227 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Since being founded in 1688  Lloyd’s of London has grown into a marketplace supporting over £35 billion of premium. Innovation is at the heart of its success. More recently the “Lloyd’s Lab” has supported over 100 companies from around the world that are helping insurers find new solutions for the insurance protection gap and improving efficiencies. Dawn Miller joined Lloyd’s of London as the Commercial Director in 2022 after a career with some well-known global insurers - having cut her teeth as an investor and entrepreneur. One of Dawn’s responsibilities is helping the Lloyd’s market (which includes 50 insurance companies and 380 brokers) identify new types of insurance to offer, improve efficiencies  - and support customers from global enterprises to small businesses around the world. Join us for this episode to discover: The range of Dawn’s responsibilities which includes the Lloyd’s Lab, the Product Launch Lab and FutureMinds. Some of the milestones and success stories from the Lloyd’s Lab. What is involved with applying to the Lab and becoming a mentor. Tips and great insights to help you apply for the Lab right now - wherever in the world you are. How Lloyd’s is addressing the evolving challenges and opportunities in the measurement and management towards reducing carbon emissions and ESG more generally. Implications of insuring new assets such as a hydrogen pipeline compared to other liquified gases. What’s going on with all the debris in space and if it is insurable. Whether Lloyd’s will ever want to be an investor. We are delighted to be supported by Lloyd’s and supporting the Lab. Many of our corporate members have been through the lab, including the ones we discuss such as Previsico, McKenzie Intelligence Services, OTT Risk, Hyperexponential and Praedicat. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify some of the ways a business can reduce its carbon footprint and learn about the three key factors that enables businesses to do this Describe the impact of insuring new assets and what it would look like in practice compared with existing products List some of the pros and cons of becoming an investor If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 226 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

There are some fascinating stories about companies that have existed for 10 years. At this point, almost every company will have found its product-market fit, be generating revenue and, in most cases, moved beyond start-up to scale up - but each of them will also have had to navigate through some tough headwinds and in many cases shift tack to identify what their clients really need. Praedicat is one such company and Matthew Grant caught up again with Bob Reville, Co-founder and CEO. With a mission to help insurers, and others, understand the emerging risks and potential litigation costs from substances that have the potential to be as expensive as asbestos is - Bob and his team reveal some of the hidden problems facing society, and insurers, in the years ahead. But you don’t have to be a casualty underwriter, or even have any knowledge of liability insurance to find a lot of value from this discussion. We cover a lot. Bob explains why a change of name from its original offering - as a casualty catastrophe model - got the attention of underwriters as buyers. You will learn about the major new threat from “litigation finance”. Hear about the three phases of emerging risks and what insurers can do about them - look out for “emerging interest, emerging damage and emerging litigation.” Do you ever wonder how to determine the cost-benefit of the data, analytics, or technology you are buying or selling? Bob reveals some of the approaches and measurements that Praedicat uses to demonstrate the value to its clients of using its product, the Nekomodel X.  (Nekomodel X - if you are wondering what it does - and where the name came from - we reveal that too.) We’re delighted to have Praedicat as one of our corporate members at InsTech. Details of how to contact Bob and his colleagues are in the episode notes. If you are an insurer looking for technology partners - or building and selling your own solutions and are interested in membership, please contact me, Matthew Grant on LinkedIn or any of us - [email protected]  There is so much fascinating content in there, we’re going to be releasing this as a feature article in the near future so look out for that. In the meantime, to find out more about what we are doing at InsTech with our events, reports, articles and newsletters - and what we can do for you - head to www.instech.co. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe some of the potential future issues affecting insurance industries and how to overcome the challenges List some of the advantages rebranding a product can make a positive impact on a business Explain some of the ways transparency and accuracy in underwriting can reduce churn rate If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 225 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

It's New Year's day as we release this so we're giving our regular listeners a break with just a quick word from the InsTech podcast. Matthew Grant reflects on the takeaways from 2022 and a brief look at 2023. Only 4 minutes. Back with our full schedule of great guests in January. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

Even podcasters need a break, so we're borrowing the podcast for this episode from Supercede to bring you founders Ben Rose and Jerad Leigh interviewing InsTech's Robin Merttens. This was recorded back in August 2022 and reviews our Marketplaces and Exchanges report released at that time (available here). Topics include What Is a Platform? The Evolution of Technology Lessons from RI3K Challenges of Digital Risk Documents Vs. Data Difficulties of Industry Consensus The B3i Blockchain Initiative InsTech: Collaboration & Partnerships InsTech Marketplace & Exchanges Report Benefits to the End Consumer If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the recent advances in the digital sharing of data in insurance Summarise the challenges for underwriters and how these are being overcome Explain further about the resources available to continue your learning If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the podcast page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We’re back with our occasional “Partner Chats”. Robin Merttens and Matthew Grant reflect on what is going on in the world of innovation and insurance. As usual, there are some things to celebrate, and some things to grumble about. We are the guests of QBE Ventures, the venture investment and development arm of QBE Insurance Group for this episode. Peta Kilian, UK Head of Strategy and Partnerships, joined us ready with a list of questions from her colleagues across QBE. Talking points include: Does insurance need underwriters? What is algorithmic underwriting and does it really work? Sharing data between insurers and their partners - is there anything to celebrate in 2022? Energy transition and the move to reduce carbon emissions - what’s coming next? Cyber insurance - is now the time to get involved? And a lot more Thanks to QBE for inviting us and allowing us to record this session. For a quick look at what this looked like on the day take a look at our video here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the pros and cons of underwriters in the modern insurance industry Identify key points on whether data-sharing between insurance partners is beneficial to improving business efficiency Explain some of the advantages of using algorithms and whether they are really as accurate as expected If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 222 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We’ve released over 200 podcasts through our usual InsTech channel. At InsTech, we’re also keen listeners of other people’s podcasts. During 2023, we will be sharing a selection of the podcasts that we like, or appear in, through an occasional mid-week or holiday season release. For this episode, we’re bringing you the “Making Risk Flow Podcast” from Cytora. Cytora’s Chief Commercial and Operations Officer, Juan de Castro, is talking to two insurance companies about the challenges that insurers and brokers are facing and how they’ve overcome those. Nic Brown, Divisional Director - Broker from Markel UK and James Wright, Head of Technology at Beazley Digital joined Juan in front of a live audience.  Topics include: How technology can add value to the broker The opportunities within the sector around data analysis  How Cytora helps companies to gain efficiency savings through automating processes You can learn more about Cytora and what we are doing with them from the company’s dedicated page on the InsTech website. Cytora, Beazley and Markel are all InsTech corporate members. Contact us [email protected] to learn more about why over 170 companies around the world are working with InsTech. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. This podcast can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.

In this episode we cover the highlights of our recent live event in London “Tropical Cyclone - Managing Tomorrow's Climate Risk Today with Reask and Fathom”. We heard about how insurers and portfolio managers are taking account of the increased need to understand the combined risk of floods and hurricanes. We were joined by some of the companies providing climate analytics and data including: 1:38 Jamie Rodney, CEO, Reask; Andrew Smith, Co-founder and Chief Operating Officer, Fathom; David Vicary, Research and Development Manager, Brit Insurance 15:01 Robert Porter, Product Director, VAVE; Oliver Wing, Chief Research Officer, Fathom; Sue Barenbrug, Independent Consultant 27.46 Paul Wilson, Partner, Securis Investment Partners; Thomas Loridan, Co-founder and Chief Science Officer, Reask 43.41 Dickie Whitaker, Founder and CEO, Oasis Loss Modelling Framework Talking points include: What a globally correlated cyclone model looks like The valuation of properties and how open data is impacting this Applying science at the point of sale Aggregating and pricing flood risk How a puppy called Jasper demonstrates climate versus natural variability If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the reasons why establishing an understanding of the combined risks of floods and hurricanes is essential in current economic times Describe some of the issues relating to tropical cyclone statistics, including the effects of global warming Identify the different ways of sourcing data to effectively evaluate and price flood risk If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 220 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

McKenzie Intelligence Services (MIS) provides catastrophe event response intelligence to the insurance market. It combines space and ground imagery with human intelligence and AI to estimate losses, helping insurers aggregate exposure data. Brush Claims is a US-based property and liability claims service provider. Matthew Grant and Ali Smedley spoke to Daniel Grimwood-Bird, Head of Sales and Marketing at MIS and Troy Stewart, COO and President at Brush Claims. They cover the way the two companies are working together and how responses to future events will change as a result. Other talking points include: MIS’ provision of event intelligence following Hurricane Ian How MIS integrates data from various sources into its GEO platform to estimate losses How MIS identifies flood and wind damage at the property level using satellites and Synthetic Aperture Radar Troy’s experience at the Lloyd’s Lab The detrimental impact of uncertainty on a claims process and how MIS and Brush Claims partnership is addressing this How Brush works with InsTech members Liberty Specialty Markets and Markel International Learn more about MIS including our past interviews, podcasts and reports here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe some of the ways integrating data can have a healthy impact on a business when measuring losses Identify how collaboration between businesses can improve event intelligence and responses List some examples of how advances in science and technology play a key role in understanding flood and wind damage severity If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 219 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms. Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes. Other topics include: Examples of where analytics are improving how companies support their customers How companies are overcoming the historical challenge of the “trust gap” Underinsurance in Southeast Asia and how insurtechs can address this market How PwC is working with companies in the insurance industry such as Admiral You can find PwC’s report referred to in the podcast here. Learn more about PwC including our past interviews, podcasts and reports from our dedicated website page If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe some of the ways insurance companies will benefit by going fully digital and the processes involved in making the transition Identify key points on how collaboration between different industries can improve business efficiency Explain some of the advantages of using analytics and list examples of how implementing this feature can enhance customer support If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 218 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally. Matthew Grant was joined by Jacob Grob, the Chief Revenue Officer at Tensorflight. They discuss his personal experience with Hurricane Ian, some of the latest developments in providing property data and the challenges of social inflation pushing up costs.  Other topics include:  The difference in the way insurance is sold in the US compared to the rest of the world The “assignment of benefits” and how it impacts Florida Using data to make better decisions Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe the challenges social inflation brings and understand the factors that can be difficult to foresee Summarise some of the ways in which insurance is sold around the world and compare the advantages List some examples of the ways in which data can be implemented to enhance a business model If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes. Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance. Topics include: How Chubb is expanding its global client base with Chubb Studio Why the growth of neobanks in developing economies is making insurance easier to buy What artificial intelligence can do and what it cannot What to expect in 2023 Lessons for Chubb from building its own technology Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business List some examples of the methods used to expand and grow a business  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market. Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs. Talking points include: The founder’s story - the problem Nick saw and what he has done to help fix it Why fixing poor data is now recognised at board level as a top priority The cost of the data being incorrect and the fines being levied A day in the life of a data quality analyst Why processes set you free Automation - what it can do and what it can’t do Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus. Companies mentioned in this episode include Send Technology and VAVE. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence List some of the pros and cons of automation and the impact this can have on a business Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include: Why the insurance industry has been slow to embrace modern payment technology Supply chains, traceability and understanding transactions What an optimal payment infrastructure is and how it can be achieved How Stripe Climate is helping fund carbon capture projects If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the key factors considered by insurers when looking to optimise a payment infrastructure List the benefits of modern payment technology when compared to legacy systems in the insurance industry Explain what carbon capture entails and how insurers and technology providers are contributing to these projects If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo. Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent. Further talking points and learning points include Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs. How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks. Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business. The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured. Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team [email protected] If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance Summarise how the use of technological & digital advancements can benefit customer needs Identify key advantages of instant embedded solutions when offering insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses. Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill. Talking points include: Overcoming the challenges of local address data in Ireland and the UK Creating complete crime data analytics from different sources Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham) Case studies of how companies use Gamma’s data Scoring data quality The incentives available to people for reducing wind and flood impact to their properties If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise how software, data and spatial analytics are being used within the location intelligence space Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome Identify the key advantages offered to customers when reducing wind and flood impacts on their properties If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Súper is an MGA selling consumer insurance products in Mexico, including life, home contents and parametric earthquake cover. Matthew Grant and Henry Gale are joined by Dario Luna, Executive Chairman and Co-founder of Súper, to discuss parametric insurance, digital distribution and insurance trends in Latin America. Talking points include: How Mexico City is exposed to earthquake risk Why demand for earthquake insurance spikes in September Acknowledging how policyholders perceive risk Issues of underinsurance and how to distribute consumer insurance products in Mexico How parametric triggers can bring insurance to underserved communities How Súper is working with Munich Re and Swiss Re If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify key insurance trends and perceived risks within the Latin American market Describe how disadvantaged countries such as Mexico gain from parametric insurance Define what underinsurance is and evaluate the issues it presents to underserved communities If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 211 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Gaia uses medical data to offer personalised financial plans to remove the financial barriers to accessing fertility care. It is the world’s first IVF (in vitro fertilisation) insurance product that predicts fertility outcomes and insures against the risk of failure. Robin Merttens is joined by the Founder and CEO of Gaia, Nader AlSalim, to discuss why he wants to remove the financial barriers to fertility treatment. Talking points include: The insurance gap Nader’s personal journey that encouraged him to start Gaia Gaia’s experience with Lloyd’s Lab Gaia’s identity as a brand and the long-term plans for its evolution The partners they’re looking for as they expand into new markets and geographies More InsTech content featuring Gaia is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the key financial barriers faced by potential fertility treatment patients Explain how medical data is used by insurers to create a personalised insurance offering List some of the benefits and initial challenges for an organisation engaging with Lloyd’s Lab If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 210 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Inari delivers core technology platforms that provide cloud-based end-to-end management for insurers and reinsurers. Since launching 5 years ago, Inari has helped its clients increase operational efficiency, business flexibility and provide data governance. Inari uses Distributed Ledger technology within its platforms to record every event in the life cycle of a risk. Frank Perkins, Founder and CEO of Inari, joined Robin Merttens to talk about: The benefits of interconnected systems The immutability of data and how it applies to distributed ledger technology Frank’s experiences of scaling up Inari Plans for partnerships and funding Frank’s experience as a professional gamer and how it makes him a better entrepreneur More InsTech content featuring Inari is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what distributed ledger technology entails, and the benefits of incorporating it within insurance platforms List some of the advantages of implementing interconnected systems for organisational practices Summarise the key factors organisations in the insurance industry need to consider when looking to scale up If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 209 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arbol provides parametric climate and weather risk management solutions for sectors such as agriculture, energy, maritime and hospitality. Siddhartha Jha, Arbol’s Founder, CEO and Chairman, joined Matthew Grant and Henry Gale to discuss how his experience of commodities trading helped inspire Arbol, how he built a company and a product and how it is addressing the needs of its customers with climate risk transfer. Talking points include: Insuring cotton gins against low yields Combining parametric and traditional property insurance in Florida Applying parametric triggers to reinsurance on an individual property level How Arbol’s parametric captive programme offers analytics and insurance to corporates The recent acquisition of Oasis Hub and how it will enrich Arbol’s dClimate network If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the ways in which commodities trading experience can benefit the insurance field Describe the key differences between parametric and traditional property insurance, and where these can be combined effectively Summarise what a parametric captive programme entails and its benefits for corporate organisations If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 208 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  

Archipelago is working with large global corporations to identify and source information about a property that's then shared with insurers and brokers. The company has over 170 people and according to PitchBook, has raised $57 million. Co-founder Hemant Shah last spoke to us on episode 145 and returns to the evolution of Archipelago in the last year. Talking points include: How Archipelago is working with companies to collect information about properties for insurers and brokers Issues associated with matching loss history data to exposure data How exposure data is described, validated and standardised The potential role of intelligence augmentation and the process behind implementing machine learning How ESG requirements are changing resilience reporting If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the methods used by organisations to source relevant property data Explain the potential disparities between loss history data and exposure data Describe how technological implementations such as intelligence augmentation are aiding property insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 207 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

JBA Risk Management provides catastrophe models, flood maps and analytics worldwide to the insurance, financial, property and international development sectors. Judith Ellison, the Climate Commercial Lead at JBA Risk, talks to Matthew about the challenges of meeting multiple demands from different clients and sectors, the importance of working with academics and industry specialists and how standardisation across the industry will increase resilience. Talking points include:  How JBA Risk can provide future flood risk data across the globe Understanding uncertainty in the context of different scenarios and timelines How regulation drives innovation and the impact that new reporting requirements will have on the insurance industry How Flood Re supports insurers and what drives the insurance industry to continue providing premiums and insights on flood risk The benefits of having a partner strategy and which companies JBA Risk is working with If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the relevant metrics and resources used by insurers when assessing flood risk Summarise what the new reporting requirements are and how insurers will be impacted by these changes Describe the current insurance practices that would benefit most from standardisation If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 206 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Finding comprehensive sources of data for property underwriting continues to be a challenge around the world. Companies such as RE5Q are tapping into data sources previously unavailable to insurers and creating new analytics. Join Matthew Grant as he talks to CEO Martin Samworth and CTO Seth Rogers about how the company is using its experience in real estate to tackle some of the hardest problems when finding verifiable and timely information for insurers, along with case studies and client examples. Topics discussed include: New sources of hazard around the world The convergence of real estate and insurance Exploding sawmills Building powerful AI engines Getting the data in the hands of the underwriters More information at https://www.re5q.com/ - and don’t miss the special offer at the end of the episode! More InsTech content featuring RE5Q is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the current challenges faced within insurance when sourcing the relevant data for property underwriting List examples of how experience in the real estate industry has aided the property underwriting process Describe how AI technology is being implemented to generate relevant analytics for insurers in the property space If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 205 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Capgemini is an information technology services and consulting company partnering with businesses to develop innovation and integration solutions. Matthew talks to Kristofer le Sage de Fontenay, the Vice President, Insurance Leader UK, to discuss the importance of company culture, the benefits of being technology agnostic and what this means in practice for Capgemini’s data capabilities. You will also discover some lessons on insurance and technology innovation from experiences of farming in extreme conditions. Talking points include: What a system integration company does and what differentiates Capgemini How Capgemini is working with partners such as Guidewire and Duck Creek How to foster talent and develop higher performers quickly How Capgemini is managing sustainability and taking actions to reduce its carbon emissions More InsTech content featuring Capgemini is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define what it means to be a technology agnostic business Explain the role of traditional system integration companies during the implementation of new platforms List some of the different actions that can be taken to reduce carbon emissions as a technology partner If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 204 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

World Innovation Lab (WiL) is a US & Japan-based venture capital firm with capital from governments and leading global corporations based in Japan and throughout Asia. The company's vision is to be the bridge between startups and corporates in key hubs across the globe - starting with Japan and the US. Matthew was joined by partner Steve Pretre. Talking points include: The areas of innovation in insurance that Steve and his colleagues are investing in, including opportunities in the emerging economies Growth in embedded insurance and low code, and the implications this has on data sharing How to build and maintain an ecosystem of partners that are distributing and underwriting insurance in different environments What federated learning for machine learning means in practice The Tokio Marine fund for seed and early-stage companies Why WiL has a team based in Japan and the difference in distribution and financial services compared to the US If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some innovative opportunities emerging for investors in the insurance space Explain why low-code platforms have gained traction within the insurance industry Summarise some of the differences in distribution and financial services for different international markets, such as the US and Japan If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 203 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In the second of this two-part podcast with highlights from our live event Matthew Grant looks back on the conversations Robin Merttens had on stage with Andrew Passfield (ICE InsureTech), Freddy Macnamara (Cuvva), Daniel Poole (Cover Genius) and Adrian Davis (Stripe) at our recent London event, “Making Payments Pay: Making the Most of Payments Technologies”.   Part one looked at why the method of making and receiving payments is critical to insurers and the evolving needs of customers. This part focuses on managing the movement and financial management of money, the benefits of flexible insurance and the integral role embedded and parametric insurance plays in payment provision. Talking points include: Understanding why getting payments right must be a strategic priority for insurers How to overcome the complexity of the insurance ecosystem which often leads to fragmentation, inefficiency, greater risk and delays Stripe’s payment technologies and use cases, including how it helped a delivery company earn over £100 million of additional revenue as a result of their technology systems and APIs How Tik Tok can generate underwriting returns and effective marketing strategies for insurers Who ICE InsureTech is partnering with and how its digital services are being integrated More InsTech content featuring Mastercard is available on the company’s member profile page. More InsTech content featuring Stripe is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List examples of payment technologies being platformed by software providers, with some use cases Summarise the processes that contribute to complexity within the insurance ecosystem Describe the role of parametric and embedded insurance in the processing of payments If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 202 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Join us for the highlights of our live event “Making the Most of Payments Technologies”. Supported by Mastercard and Stripe, we lifted the lid and explored examples of the latest digital payments capabilities from some of the largest, and most innovative companies in this area. In the first of this two-part podcast, Matthew reflects on conversations he had with Ruth Polyblank, Jason Reddington, Alice Glenister, Ian Slater (Mastercard); Ben Smyth (Arma Karma) and Bruno Soares (Imburse). Talking points include: Why payments are so critical to insurers What consumers really want How Mastercard data is being used to create parametric insurance products Overcoming the challenges of legacy systems to join up the banks, payment providers and insurers The role of TikTok in promoting insurance applications Virtual cards - what they are and who is using them More InsTech content featuring Mastercard is available on the company’s member profile page. More InsTech content featuring Stripe is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe some of the challenges encountered by banks, payment providers and insurers due to legacy systems Summarise the properties of a virtual card and its modern benefits for consumers List some of the ways in which the insurance industry is utilising social media in its practices If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 201 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

On episode 200 of the InsTech podcast, Matthew and Robin get together for another occasional chat about what is happening in the world of insurance innovation, insurtech and InsTech itself. Since the launch of the podcast, InsTech has released around 133 hours of podcasts, featured 220 guests and had 170,000 downloads. Our top listener countries are the UK, USA, Germany, Italy and Canada. Talking points include: Good news on funding for early-stage companies from the Amsterdam DIA conference An overview of our Risk Exchange report Our real-life insurance stories Celebrating our podcasts guest with the “1,000 fans awards” Our expanding sub-communities for founders, people in marketing, ESG and parametric If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the recent insurtech developments within the industry and where there is potential for growth Describe some of the different risk exchange models being adopted by insurers, brokers and technology partners List some of the funding opportunities for early-stage insurance companies and how these are accessed If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 200 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Henry Gale spoke to four young people across the insurance industry to produce a podcast about what it's like to be a young person in insurance. Ainsley Martin, Beazley; Kinga Wazydrag, Markel; Areefih Ghaith, Quantexa; Adam Yasir, Aon Inpoint, share personal experiences in the industry and discuss what the industry can learn from young people - covering topics like diversity & inclusion, technology and social media. The guests highlight where the industry has done well in those areas as well as where insurers can learn from the next generation. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the entry points and potential careers paths within the insurance industry for young people Summarise the common digital practices already implemented by insurers, and where these can be improved  Identify some of the barriers faced by young people within the industry, and how these can be overcome If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 199 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

If we want to understand opportunities for innovation in insurance we need to understand what the customer wants – the people and companies buying insurance. Many companies are now setting up captives to use their own capital as an alternative or to complement the insurance they are buying.  In this episode, Matthew is joined by Richard Cutcher, Executive Producer of the Global Captive Podcast and the Ambassador for the Captive Special Interest Group at the UK Risk Managers Association (Airmic). They start off with an explanation of what a captive is, and discuss the opportunities for risk managers and insurance buyers for using data and analytics. Other talking points include:  How captives are regulated Examples of companies using captives  Data and analytics that are being used by captives from companies such as Arbol Recommended podcast episodes from the Global Captive Podcast You can find Global Captive Podcasts 35, 63 and 67 mentioned in the podcast here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define the role of 'captives' in the insurance industry and how they are regulated List some examples of the relevant data and analytics of interest to captives Summarise the benefits of companies setting up captives to complement or offer alternatives to traditional insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 198 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

ICEYE delivers what it calls “persistent monitoring capabilities for any location on earth” using synthetic aperture radar satellites. ICEYE’s data can be collected day or night and through cloud cover. Its constellation of 21 satellites enables it to capture images before, during, and after a flood event multiple times a day. Stephen Lathrope is the Global Head of Insurance for ICEYE and joined Matthew to discuss how ICEYE is expanding its offering from floods and into other natural perils, its ability to acquire information and the benefits of the geospatial platform. Talking points include: What synthetic aperture radar is and why it is important The advanced field testing happening to enable insights and imaging of wildfires How the team at ICEYE delivered data within 24 hours following the floods in Queensland How the company works with partners including Arturo, AXA Climate, Swiss Re and EigenRisk How its data is acting as the trigger point in parametric insurance services If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define 'synthetic aperture radar' (SAR) and the benefits of using this for data collection Describe the process of capturing and delivering insights and imaging following natural catastrophes Summarise the relevance of SAR satellite data for the parametric insurance space If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 197 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With so much new technology and data available to insurers, it’s becoming critical to have an effective way to enable insurers to access these solutions in one place. Appian is working across many industries, using a low-code platform that improves access to legacy systems, joins up multiple solutions and increases the speed of implementation.  Gijsbert Cox, Industry Leader Insurance for Europe, Middle East and Asia Pacific at Appian, joins Matthew to discuss examples of what the company is doing, closing the technology gap in insurance and lessons from working in the insurance industry for over 15 years. Talking points include:  Appian’s workflow, process mining capabilities and flowchart concept How the low-code platform is distributed, taught and integrated  How they worked with Aviva to provide Robotic Process Automation Takeaways from the Forrester report on the economics of low code and application installation Overcoming the challenges of streamlining technological business practices and connecting data Connected Insurance with Appian FNOL Whitepaper: Facilitate Faster Time to Close with Accelerated FNOL Operations GRC for Insurers: ESG and the Louder-than-Ever Call to be Agile More InsTech content featuring Appian is available on the company’s member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what the technology gap in insurance is and explain what closing it would mean for the industry Summarise what low-code means and why organisations might choose the route of low-code applications Identify the challenges of streamlining technological business practices and connecting data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 196 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Plnar’s technology platform allows users to capture detailed property and loss information on their phones, with the data being used by insurers to support underwriting and claim processes. Matthew speaks to CEO Andy Greff about how images captured remotely by policyholders are providing new insights on property characteristics, speeding up claims by removing the need for a home inspection and Plnar’s plans for further expansion.  Talking points include:  The importance of creating digital measurements when performing remote claims assessments How Plnar evolved during Covid-19  The importance of the policyholder and the role of “digital desk adjusters” in effective use of the system How developments in Artificial Intelligence enable essential loss details to be picked up when producing images from mobile phones 'Intelligent augmentation' vs Artificial Intelligence How Plnar is working with partners including CoreLogic Plnar is one of the companies featured in the InsTech report, Property Remote Claims Assessment: the 40 Companies to Watch, which is available to download on the InsTech website. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the core necessities for insurers when performing remote claims assessments Define a 'digital desk adjuster' and their role in an insurance organisation Compare the benefits and challenges of implementing intelligence augmentation and artificial intelligence approaches If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 195 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Matthew talks to Nick Martin, Portfolio Manager of the Polar Capital Global Insurance Strategy to learn about the characteristics of successful insurers - with a focus on established companies.  Talking points include: How leading insurers are using innovative technologies The significance of ESG, climate and cyber in both underwriting and investing Observations about the performance of insurtech companies that are trading on the public markets The power of compounding in investment and life in general Attracting talent into insurance Nick's personal view on the future of insurance and innovation  Polar Capital have asked us state that past performance is not a guide to or indicative of future results. More InsTech content featuring Polar Capital is available on the company’s member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List some of the latest technological practices being implemented by leading insurance companies Explain the process of a compound interest investment and its benefits Summarise the key performance indicators observed for insurtech companies trading on the public markets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 194 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Isabelle Santenac, Global Insurance Leader at EY, joins Robin on Podcast 193 to share her views on the future of insurance, digital transformation and why the industry needs to get better at attracting talent. The conversation covers the importance of 'human capital' to support automation and communicating career opportunities to people with digital and technology backgrounds. They also discuss how EY is supporting insurers in tackling legacy issues and emerging opportunities in ESG and embedded insurance. Talking points include: The importance of diversity and inclusiveness How to get younger workers interested in insurance Consumer expectations - why ESG matters The growth of ecosystems and open insurance Legacy investment vs greenfield development You can read more from Isabelle and EY about the topics discussed in this podcast by downloading the EY 2022 Global Insurance Outlook. More InsTech content featuring EY is available on the company’s member profile page on our website.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Explain the importance of ESG for insurers and some of the opportunities emerging within this space Describe some of the barriers faced by younger workers entering the insurance industry and how these can be overcome Summarise the benefits and challenges to consider for legacy investments when compared with greenfield developments If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 193 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

One of the strengths of using parametric insurance for climate-related perils and events is the ability to offer an immediate payout to policyholders who can’t afford to wait for financial assistance. AXA Climate Underwriter Mia Vioulès and Robert Schablik, Associate Vice President, Head of Global Risk Management Sales at CoreLogic, join Matthew to discuss how the two companies are providing parametric insurance for property damage and business interruption caused by hailstorms. The conversation covers how the technology behind the product works and the pain points being solved by parametric insurance. Talking points include: The data and triggers being used in CoreLogic’s hailstorm model Using parametric to overcome traditional barriers to underwriting hail Educating buyers on the potential of parametric insurance Working with clients and brokers to build appropriate coverage How the AXA Climate School helps clients understand their climate change exposures If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. More information and content from AXA XL and CoreLogic are available on their respective InsTech member profiles pages. The InsTech report mentioned in the episode, ‘Parametric Insurance in 2022 - the 150+ companies to watch’, will be released on Tuesday 14 June. The report is free to InsTech members and we are offering a 50% discount code to non-members who register before 14 June. If you would like to get regular updates on parametric insurance and climate-related risk developments, sign up to our Parametric Post and Climate Risk newsletters. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Discuss some of the typical pain points from climate-related perils and how parametric insurance offers a solution to those Identify the relevant data and information needed to build effective hailstorm models Explain the importance of companies understanding their climate change exposures If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 192 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Neil Eckert is a serial entrepreneur and pioneer in many areas of insurance and beyond. He was an early advocate for the benefits of digital innovation and had the vision to predict the need for companies to manage their exposure to carbon almost 20 years ago. Neil joins Robin to discuss how the insurance industry has changed throughout his career, how to recognise and respond to new opportunities in the climate space and his current work as Chairman of IncubEx and Conduit Re. Talking points include: Why the insurance industry is so reluctant to be truly digital Why he believes insurance is inextricably linked with climate change The genesis of IncubEx as an iteration of a carbon trading platform The role of carbon credits for insurers Where the next big opportunity in insurance lies Matthew's article, 'Data Disasters and Career Limiting Catastrophes' is available to read on LinkedIn. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the benefits and barriers to implementing digital operations within insurance practices Explain the relevance of carbon emissions and carbon trading to the insurance industry List some of the potential opportunities available for insurers within the climate space If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 191 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Zesty.ai uses aerial imagery and artificial intelligence to assess the potential impacts of wildfires and other climate-related events on individual properties. Kumar Dhuvur, Co-founder and Head of Product, joined Matthew to discuss how the company helps insurers to understand climate risks and how personal experiences of wildfires in California led to the creation of Zesty.ai’s wildfire risk insights. Talking points include: The data sources being used to build risk models The benefits of assessing risk on the property level Using visual tools to help underwriters investigate property risks How Zesty.ai keeps up to date with structural changes to properties Making claims processing less wasteful You can get more information on the InsTech member profile page for Zesty.ai. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. More information on our next event, Making Payments Pay: Making the Most of Payments Technologies, is available from our Events section. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe how data and models are being implemented within the insurance industry to help mitigate climate risks  List some of the visual tools available for underwriters to assess property risk, explaining their benefits Summarise the ways in which insurers can allocate resources more efficiently when processing claims If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 190 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Garrett Koehn is President at CRC Brokerage, and he is also an active investor, mentor and forward thinker on topics such as crypto, cyber and parametric. He joins Matthew to discuss the emerging trends in risk, investment and insurance. We find out about wholesale broking and the appetite of traditional markets for new risks. Companies discussed include Ensuro, AgentSync, Zenefits, Evertas, Stere.io, Beazley, and Lloyd's. CRC Group is one of the largest wholesale insurance distributors in the US. Its insurance offerings and practice groups include commercial property, casualty, professional lines, construction, energy, healthcare and hospitality. Talking points include:  How companies are valued and the problems of overvaluation The role of cryptocurrencies in investment and insurance Finding new asset classes to insure The impact of climate change regulation, reporting requirements and opportunities arising from the changes You can get more information on the InsTech member profile page for CRC Group. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. More information on the InsTech event, Making Payments Pay: Making the Most of Payments Technologies, is available on our website.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define the role of wholesale insurance brokers in the relationship between clients, brokers and insurance companies Identify what investors and insurers need to consider when navigating around cryptocurrency market trends List some of the opportunities arising within the insurance industry due to climate change regulation updates If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 189 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  

Elizabeth Jenkin is the CEO of Nimbla, Co-founder of the women's network "Lift as you Climb" and is on the boards of Gallagher, Fidelis and the Women's Football Association. She joins Robin to discuss why she left her 20-year career as a broker with Aon and RFIB to join a start-up, how brokers and insurers differ and the importance of curiosity.  Talking points include:  The importance of the voice of the customer Factors that enable a company to scale effectively Embedded insurance What a good partner looks like Their 5-year tie-up with Accelerant Taking inspiration from role models and mentors You can also get more information on the InsTech member profile page for Nimbla. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the relationship between brokers and insurers, and some key differences in their practices Identify the factors a company needs to consider when looking to scale its business in the insurance industry Describe how companies can collaborate effectively with customers to enhance the quality of their offering If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 188 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  

Send Technology is a software company founded in 2017 that has developed a connected workbench that enables insurers, brokers and MGAs to automate, streamline and optimise its operations. It has recently entered its scale-up phase and secured major clients such as Renaissance Reinsurance and Bowhead Specialty. Send Technology’s Co-founder and CEO, Ben Huckel, joined Matthew to talk about the importance of companies using the right technology, the benefits of leading with a service rather than a product and the advantages of providing a software service that is tailored to clients’ needs. Talking points include:  What Ben has learned from implementing major systems for insurers in the past How the cloud-based commercial insurance platform, Send Connect, has evolved to prioritise integration, adoption and speed and what this means for underwriters The importance of flexibility in software and how it provides insurers with resilience against dynamic markets The role of low code and no code tools How Send Technology plans to incorporate additional functionality such as integrated pricing doctrines and delegated authority to its Underwriting Workbench to support pre and post buying businesses You can find the demo discussed in the episode here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define some of the functions of modern underwriting technology and their advantages for underwriters Identify the specific considerations a company needs to make when looking to select new insurance technology Summarise how insurers can prepare for the challenges of dynamic markets through the implementation of software If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 187 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arturo delivers on-demand property data using multi-source imagery and provides AI insights for damage assessment after a catastrophic event. John-Isaac "JC" Clark, the CEO of Arturo, speaks to Matthew about how Arturo's information is used. They cover how satellites collect data, what underwriters are doing with it and how he expects this to evolve as innovation progresses. Talking points include: How American Family is producing a technology company from its innovation team The sourcing and accuracy of information used in the lifecycle of an insurance policy What data do satellite and aerial images capture and how they are used to produce insights Use cases of drones and aircraft in the property and casualty markets Examples of who they partner with and why How insurers in the US, Australia and Japan are using Arturo's data If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise how insurers source the relevant information for insurance policies Describe how satellite and aerial images capture data, and how underwriters use the insights this data produces List some cases of drone and aircraft use in damage assessment, and the advantages for the property and casualty markets If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 186 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Traditional insurers’ minimum premiums, small transactions and subsequent inability to absorb clients’ portfolio volatility leave MGAs vulnerable. Accelerant provides insurance capacity, technology and investment for MGAs in property and casualty insurance. Jeff Radke, Co-founder and CEO of Accelerant, speaks to Matthew about the role of Accelerant in championing the latest technology and supporting individuals. They cover the support MGAs get from being members of Accelerant and address the problems that specialty commercial underwriters face and how to tackle them. They also discuss how to handle a remote, global business in the age of working from home and the war for talent. Talking points include: What MGAs should focus on when building capacity The benefits to MGAs of being a member of a company that has a large, diverse portfolio as opposed to a traditional, monolithic insurance company The growth potential of intermittent and embedded coverage The power of algorithmic underwriting and the prerequisites to make it work How different brokers are evolving and their willingness and ability to handle new technology The importance of energy, enthusiasm and experience in Accelerant’s business model Emerging threats of inflation and what pushing higher deductibles back to policyholders could mean for insurers If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: List the benefits a company with a diverse portfolio has over traditional insurers, and why these would be advantageous to MGAs Describe the ways in which technology is advancing traditional insurance processes (such as algorithmic underwriting) Summarise how insurers can prepare for the rising threats of inflation and the impact this will have on policyholders If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 185 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

PitchBook is a financial data and software company that provides insights on private and public markets to help clients better evaluate opportunities. Robert Le, a Fintech Analyst at PitchBook, talks about how it gathers, defines and categorises different sources of information in its databases. He reviews what public market investors expect from insurtech and established technology companies and discusses the insurance areas where he is seeing opportunities emerge. Talking points include: How investors rate risk-taking entities (MGAs and insurers) compared to technology companies licensing products The potential opportunities to assess cyber insurance risk Recent developments in pet insurance, including marketing trends, social changes following Covid-19 and recent technological advancements in the area Use cases today for blockchain in insurance Some companies Robert has been following As a special offer to friends of the InsTech London podcast, PitchBook is offering a preview of their 2021 Annual Insurtech Report. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe the ways in which insurtech companies can appeal to public market investors Identify some of the emerging opportunities within insurance such as cyber insurance risk Summarise how the pet insurance market has developed as a result of recent social and technological changes If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 184 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

While weather-related catastrophic events are on the rise, insurance policies and federal aid are still inaccessible for many globally. Jonathan Gonzalez is the CEO and co-founder of Raincoat, a platform to support insurers in the development and distribution of parametric insurance solutions for consumers in at-risk countries and regions. He joins Matthew on Podcast 183 to explain how scalable parametric insurance products are helping to reduce the protection gap, Raincoat’s consumer-focused approach, and tailoring solutions to tackle relevant climate risks in different areas of the world. Talking points include: How Hurricane Maria inspired Jonathan to launch a company How he used his software background to build Raincoat What is needed to successfully collaborate with insurers  The indices used to measure perils and how various data sources are handled  The importance of regulation in the application of parametric insurance You can get more information about Raincoat on the company’s InsTech London member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise what the protection gap is and the role of parametric insurance products in reducing this Understand how various indices and data sources are used to measure risk List some of the relevant climate risks in different areas of the world and some solutions to mitigate against these If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 183 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour. Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers. Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry. Talking points include: Transitioning to digital - insights from the UK, US, France and Germany Providing more value from personalised health data The role of blockchain in building trust Using digital twins to model and learn Why ecosystems and partnerships are the way ahead More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com. You can also get more information about MAPFRE from the company’s InsTech London member profile page. The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Outline how to transition to digital and the value of personalised health data Define what a digital twin is and how it can increase efficiency Describe the potential future of health insurance and its important elements If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jupiter Intelligence has achieved rapid growth since its launch five years ago and is now providing analytics on the impact of climate change to insurers, governments, and corporations worldwide. CEO and Co-founder Rich Sorkin joins Matthew to discuss how his experience of extreme weather events motivated him to launch the company. Their conversation covers the products and services Jupiter offers, how clients are using its data, and why it is vital that insurers track the long-term impacts and risks they face from climate change. Talking points include: Using data to understand physical and financial portfolio risk Duration mismatch - why planning for the future matters Regulation and reporting - the impacts for insurance The lessons insurance can learn from banking Scaling at speed - building the right team and products Jupiter Intelligence was featured in the InsTech London report, Climate Change Risk Regulation and Measurement: 22 companies to know, which is available as a free download. You can also get more information about the company on the Jupiter Intelligence InsTech member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the long-term challenges faced by the insurance industry as a result of climate change Define duration mismatch and how important it is for insurers to factor this into business plans Identify some of the products and services available to help insurers mitigate the risks of climate change If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 181 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Data has never been so important or abundant in insurance but finding the right information is still a major challenge for insurers. That has led to opportunities for companies like VIPR, which is providing extraction and ingestion solutions to help standardise data from third parties and creating analytics to improve underwriting accuracy. CEO Paul Templar joins Matthew on Podcast 180 to discuss how brokers and insurers are using VIPR’s data and analytics platform to manage data, getting information flowing efficiently across the market, and how VIPR is looking to scale with the help of private equity. Talking points include: Improving communication between insurers, brokers and clients Using the cloud to improve data access and processing efficiency Producing new underwriting insights through improved processing APIs, portals and making technology work Working with clients to drive product direction VIPR was featured in the InsTech London report, Data Extraction and Ingestion: The 40 companies to watch in 2021, which is available as a free download. You can also get more information on the InsTech member profile page for VIPR. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the challenges for insurers in collecting relevant information and how these contribute to inefficient underwriting List the benefits data and analytics platforms have on improving processing efficiency Identify the role of clients in helping insurers to direct and implement new products If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 180 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Alex Hearn, founder of insurance news and insights platform Slipcase, joins Matthew on Podcast 179 to share his experience of growing a successful business. Formerly a broker at Willis, Alex left the company to develop a digital environment to connect insurance industry professionals. The result, Slipcase, is now an established platform collating and sharing information from insurers, brokers, and service providers to 160,000 users worldwide. Alex and Matthew discuss the process of building the company, the technology behind the platform, and the insurance content that is capturing users’ attention. Talking points include:  Establishing a product market fit and knowing when to pivot Building a quality proposition for corporate clients What users want - tracking behaviour to establish trends How the pandemic changed consumption habits Podcast or press release - the popularity of different content formats More information on Slipcase is available from slipcase.com and you can contact Alex on LinkedIn. The article mentioned in the podcast, InsurTech freefall – don't look down, is available here. Our latest report, Climate Change Risk Regulation and Measurement: 22 companies to know, is available to download from our website.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise some of the potential ways to establish a new business within a product market Identify the key interests for consumers of insurance content and the impact of the pandemic on consumption habits Describe and compare the key advantages for consumers of insurance content between different content formats If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 179 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Thousands of UK property claims are made every year related to unseen perils below ground, with climate change already increasing the risks facing homeowners and insurers. Dr Tim Farewell is the Director of Science and Communications at Terrafirma, a Dye & Durham Solution, and one of the UK’s leading authorities on ground risks. He joins Matthew on Podcast 178 to discuss what is causing the problems, and how Terrafirma provides data to help insurers understand portfolio risks from subsidence, mines and voids, sinkholes, and coastal erosion. Talking points include: The science behind different ground risks The most common causes of subsidence and sinkholes How insurers are using Terrafirma data for assessing risks and claims The effect of climate change on ground risks - today and in the future Emerging technologies and tracking ground movement from space You can find out more about climate risk and the work Terrafirma is doing in the next InsTech London report. Climate Change Risk, Regulation and Measurement: 22 companies to know will be available to download from our website from 9am on Thursday 24 February. To keep up-to-date with the latest news and developments in the space, sign up to our new monthly Climate Risk newsletter. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Articulate the impact of climate change on increasing ground risks for property owners and insurers Understand the value of data in ground risk assessment Provide real-life examples of emerging technology mitigating these risks If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 178 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Embedded insurance was one of the hot topics of 2021, with a growing number of successful propositions emerging that target potential customers with insurance at the point of purchase. ARMD is one of a crop of new companies putting embedded insurance into action. It offers theft and damage insurance to UK tradespeople purchasing tools through its online shop and supplies IoT sensors to help protect their vehicles.  Co-founder and CEO Devin Chawda joins Matthew to discuss how the technology works, why customers like embedded insurance, and the challenge of building a business and raising funds during Covid-19 lockdowns. Talking points include: Market research and identifying pain points Aligning e-commerce and embedded insurance products Using app technology to expedite digital claims Gathering new data to assess risk and pricing Raising funds via crowdsourcing To learn more about what embedded insurance means in practice and the potential opportunities, download our 'Insurance: to Embed, or not to Embed' report.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the benefits of aligning e-commerce and embedded insurance products to enhance overall customer experience List some of the technological developments allowing better claims experience for embedded insurance products Identify key impacts of the pandemic on the growth of new insurance businesses If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 177 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

For start-ups and scale-ups, funding is the fuel for growth. But after a record-breaking year for insurtech investment, what can we expect to see in the investment space in 2022? Ruth Foxe Blader and Matthew Jones from venture capital investor Anthemis join Matthew to discuss the current financial markets and the opportunities that are attracting investors right now. Talking points include: Assessing IPO performance and the investment appetite for insurtech What Anthemis looks for from new companies and solutions How new sources of data are creating new product opportunities The growth of embedded insurance and what’s next How to encourage entrepreneur diversity in insurtech If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define what an IPO is and how it is reflected in an investment's performance Summarise some of the things an investor looks for in a new investment opportunity Identify the developments in the insurance industry that are leading to new investment opportunities If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 176 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With climate-related risk becoming a top priority for insurers, Podcast 175 examines where the industry is right now in terms of identifying the specific challenges and opportunities ahead. Matthew talks to Katie Lennon, Head of ESG, UK & Lloyd's at AXA XL, about how processes for measuring and managing climate impact are developing. The conversation covers how Environmental, Social and Governance (ESG) differs for business operations and clients, creating consistency around allocating carbon emissions, and the work being done on a global scale to help support insurers. Talking points include: Communicating the purpose of ESG across organisations Practical examples of measuring climate impact and organisational change Where insurers can have the biggest impact on carbon emissions Defining consistent terminology and standardised frameworks Opportunities for third parties around unstructured climate data Climate Change Measurement and Regulation, a new report from InsTech London on reporting insurers’ climate change risk and impact, will be released on 24 February. More details coming soon.   You can also keep up to date on climate-related events by subscribing to our new Climate Risk newsletter. The first issue will be published on 10 February. More information is available at instech.london/climate.   If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe how the insurance industry is currently handling the challenges and opportunities of climate risk Summarise some of the ways the process for measuring and managing climate change are developing Identify how ESG differs for business operations and clients If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 175 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

As the financial risks from climate change continue to increase, insurers are having to come to terms with both the short-term impact of large catastrophe events and new regulatory requirements. Podcast 174 features insights from our Climate Change Risks and Opportunities Today live event, sponsored by S&P Global Market Intelligence, which focused on practical solutions and real examples of how insurance is responding to a changing landscape and evolving risks.  Recorded live at CodeNode in London, Matthew talks to:   Raphael Zindi, Product Manager | Segment Lead, EMEA Insurance, S&P Global Market Intelligence Chris Illman, Head of Responsible Business, Beazley Dana Foley, Head of Catastrophe Research, Chaucer Group Christopher Perceval, Head of ESG Business Development, EMEA, S&P Global Sustainable1 This episode also features additional insights from Fathom’s Chief Operations Officer Dr Andrew Smith and Tom Philp, CEO of Maximum Information. Talking points include: Building risk models for Environmental, Societal and Governance (ESG) performance ESG ratings and rewarding clients - how to encourage climate conversations Reaching net zero - identifying relevant data and mapping portfolios Disclosing climate credentials - the right questions for underwriters to ask Transition risk - what it is and how to track the financial implications If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the possible solutions to tackle climate change challenges for the insurance industry Explore the current insurance ecosystem addressing climate change risks Discuss increasing complexity of regulatory environment around climate change and its impact on how insurance can respond to these shifting risks If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 174 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Matthew talks to author, coach, and speaker Bryan Falchuk on Podcast 173 about his background in insurance and insurtech, and the innovation challenges for insurers and start-ups in 2022. Bryan began his career at Liberty Mutual Insurance and worked for Beazley, McKinsey and Hiscox before branching out as an author. His two books titled The Future of Insurance look at the lessons learned by incumbent insurers as they look to innovate and evolve to meet the needs of their customers. The episode features examples from insurers that have successfully launched innovation projects and why Bryan feels that now is a fascinating time for insurance. Talking points include: Innovating in-house - insurer success stories How start-ups win - why a strong business model beats hype The growth of embedded insurance and moving beyond acquisitions Making claims savings - efficiency vs lower indemnity Going “digital” and how to overcome the challenges facing insurers post-pandemic Bryan Falchuk is also the host of The Future of Insurance Podcast. You can hear Matthew and Robin talking to Bryan in Season 1, Episode 19. For more information on Bryan’s The Future of Insurance book series, go to https://bryanfalchuk.com/bookstore. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe how companies, from start-ups to incumbents, can compete in the insurtech space Identify the possible future of insurtech funding in claims  Summarise some of the ways insurers can overcome the challenges they face from the pandemic and beyond If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 173 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What can the insurance industry expect in 2022? We’ve gathered a panel of 16 innovation experts to give us their predictions for the year ahead. Podcast 172, sponsored by Fadata, covers topics, themes and opportunities including the insurtech investment scene (valuations and opportunities), increase in mergers & acquisitions activity, ESG and climate change, operational excellence, talent war, cryptocurrency and the Metaverse. Our panel of innovation experts includes: Matthew Jones, Managing Director, Anthemis Charles Burgess, CEO International Distribution, Munich Re Specialty Group Premal Gohil, Head of Innovation Partnerships & Investments, GRS, Liberty Mutual Insurance Sasa Brcerevic, Global Head of MGA Strategies, Aon Ruta Mikiskaite, Head of Client Solutions UK and Ireland, Swiss Re Jenny Williams, Portfolio Optimisation Director, Convex Joan Cuscó, Global Head of Transformation, MAPFRE Paolo Cuomo, Director of Operations, Brit Insurance Liselotte Munk, CEO, Fadata Keith Aylwin, Director, Alpha FMC Daniel Prince, CEO, Rethink Underwriting Adam Kemmis Betty, UK & Ireland Digital Leader, Marsh Francois Forge, Head of Strategic Innovation, Wakam Mark Allan, General Manager for Business and Specialist Products, Bupa Debbie Smith, Chief Medical Officer, EMEA, Swiss Re Dr Ali Hasan, Chief Medical and Healthcare Officer, Vitality Listen to Episode 171 to hear InsTech London Partners Robin Merttens and Matthew Grant reflect on 2021 and share their own predictions for 2022. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise predictions for the year ahead from industry experts Describe where insurtech funding may be going in 2022 Explain some of the roles the identified key themes will play in the market If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 172 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Matthew and Robin wave goodbye to 2021 by reflecting on some of the key insurance, insurtech and innovation themes from the past 12 months. Their Partners’ Chat - New Year special includes thoughts on a record year for insurtech investment, why now is a good time to be an MGA, and predictions for data and technology developments in 2022. Talking points include:  Unicorns, angels and securing early-stage funding The decline of incubators and accelerators Embedded insurance and educating customers about risk How data ingestion and extraction became a top business priority Why brokers remain a key part of the value chain If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. All we are up to www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand the challenges around securing early-stage funding Learn why embedded insurance is becoming attractive to customers Learn why data ingestion and extraction is important to insurers If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 171 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

InsTech London was really pleased to be involved in a panel discussion on Allyship in the workplace hosted by The Camelot Network’s Inclusion & Diversity Think Tank and sponsored by Genasys. The diverse panel explained what Allyship is, how to action it and the impact it can have in creating a truly inclusive society. The speakers include: Rebekah Bostan – Director of Research and Insight, InsTech London Lethabo Motsoaledi – Co-founder, Creator and CTO, Voyc Dr Joanna Abeyie MBE – Founder and Director, Blue Moon Paul Jardine – Chairman, Asta and Chaucer The discussion was moderated by Miriam Reason, Founder at Reasonful. Talking points include: What is Allyship, and why should you care? Why is Allyship the most powerful thing you can do at work? Why is the future of work about intersectional inclusion and Allyship? What do all the relevant terms mean? For more information on The Camelot Network, go to thecamelotnetwork.com. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe what Allyship is Summarise why Allyship is an important part of the workplace Explain how you can action Allyship and the impact it can have If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 170 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The global pandemic and the shutdown of the Suez Canal in March highlighted the importance of the global supply chain and the risks involved in shipping goods around the world.  Tracking what happens at sea is a major challenge, however, innovations in data and technology are now allowing insurers and businesses to track ship and cargo movements from start to finish.  Matthew is joined on Podcast 169 by George Devereese and Turloch Mooney from IHS Markit, a global data provider and the primary source of information on vessels being used for international trade.  The conversation covers how technology is being used in the real-time monitoring of vessels and the data and analytics IHS Markit provides to marine insurers to assist with underwriting, risk allocation, and claims investigation/mitigation. Talking points include:  The main risks involved in container ship journeys How sensors are being used to track individual cargo containers Using data to forecast global supply chain delays Partnering with insurers and accessing IHS Markit data  The next steps in supply chain and marine insurance innovation If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe how maritime shipping data can be used in insurance Compare some of the possible ways to track containers Identify some of the additional uses of maritime shipping data If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 169 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In October 2021, Getsafe extended its Series B funding round to $93 million, including investment from Swiss Re. The start-up is now a fully licensed insurer in Germany and operates as an MGA in the UK, targeting younger generations with personal lines insurance products. Robin talks to co-founder and CEO Christian Wiens about how Getsafe has scaled since being founded in 2015, the company's plans for expansion, and innovation trends to watch. Talking points include: How to sell insurance to first-time customers The benefits of being a full-stack insurer Distribution channels for personal lines insurance Changes in CEO responsibility as start-ups scale Venture capital trends in Europe and the US If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe how a CEO's responsibilities develop as a start-up grows Identify some of the dynamics of the venture capital market Explain how the UK and Europe compare to the US when it comes to innovation To learn more about digital insurance, visit the Getsafe's InsTech London profile page. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 168 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week, we’re bringing you the highlights from our recent live event featuring companies providing and using near real time hazard data to speed up claims handling, reduce costs and provide more accurate underwriting. Data is only any good if it can be easily embedded in the workflow - so we get practical and specific with all our guests to explore real case studies and challenges they have overcome.  Matthew leads off talking to CEO and founder of ICEYE Rafal Modrzewski and Head of Insurance Solutions Lisa Wardlaw. Extracts follow from: Forbes McKenzie, CEO, McKenzie Intelligence Services Alun Jones, Chief Commercial Officer, Addresscloud Andrew Smith, Chief Operations Officer, Fathom Jonathon Hopper, Claims Manager, Atrium Underwriters Colin Masson, Head of First Party Complex Claims, Beazley Gethin Jones, Co-Founder & Executive Director, Skyline Partners Talking points include: Using radar satellite imaging technology to assess flood depths at individual building level Tracking climate risks and risk movements in near real time The potential and future role of parametric insurance for property risks How new data and technology is improving climate change models Using real time data to make faster claims payments If you would like to hear more about the companies featured on this episode, click the links above to see additional content on their InsTech London member profiles. Additional podcast episodes are also available for ICEYE, McKenzie Intelligence Services, Fathom, Atrium Underwriters and Skyline Partners. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the ways that innovation is changing the claims process for climate risk Compare sources of hazard data and uncover its importance in the claims process Learn how better monitoring of hazard data could help improve the customer experience If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 167 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

When it comes to innovation, claims technology has not always got the level of focus it deserves. That situation is changing though with several companies, including this week’s podcast guest, providing new technology solutions to speed up and improve claims processes. Matthew talks to Jeremy Hyams, CEO and founder of Claims Consortium Group, about building a claims service provider, innovating at speed during Covid-19, and how its Synergy Cloud platform is helping the AA to manage home insurance claims in-house. Talking points include: Claims handling technology in practice Building technology for third parties The growth in remote claims assessments Linking partners and customers through platforms Validating claims using real-time weather data If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Explore why only a small proportion of investment by insurers goes into claims Understand what claims handling technology is Compare some of the trends around remote claims assessment technology If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 166 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Descartes Underwriting, founded in 2018, has scaled quickly to provide parametric insurance against climate risks to corporate clients around the world. Co-founder & Head of Underwriting Sébastien Piguet joins Matthew on Podcast 165 to discuss trends in parametric insurance and Descartes' experiences with its clients. Talking points include: Why some corporates are replacing indemnity policies with parametric Educating brokers and risk managers about parametric Insuring solar and wind farms Data sources for natural perils The potential for parametric cyber insurance Descartes Underwriting was featured in our report Parametric Insurance - 2021 outlook and the companies to watch, which is available to download for free to InsTech London members. If you want to keep up-to-date with the latest parametric insurance news and developments, sign up for our Parametric Post newsletter. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand the value of parametric insurance Explore the role parametric insurance can play in climate change mitigation Compare some of the data sources for parametric insurance If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 165 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Start-ups looking to sell insurance products often struggle to secure the insurance capacity from incumbent (re)insurers they need as a managing general agent (MGA). Ensuro is piloting an alternative source of insurance capital: using cryptocurrency funds from investors, locked in smart contracts on a blockchain, to underwrite risks. Founder and CEO Marco Mirabella joins InsTech London's Henry Gale on Podcast 164 to discuss the opportunity for cryptocurrency to be used as insurance capital and how Ensuro's technology works. Talking points include: The crypto market and decentralised finance (DeFi) The regulatory landscape for crypto insurance Applications of parametric insurance An insurance use case for NFTs (non-fungible tokens) InsTech London's latest report, Demystifying Crypto: the insurance opportunities and challenges, sets out what the insurance industry should know about crypto in more detail.  To learn more about Ensuro, you can read an insight article we wrote about the company earlier this year, Cryptocurrency - the next capital pool for parametric insurance? If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand how crypto can be used as a source of capital in insurance Explore some of the regulatory landscape around crypto Identify an example of how NFTs can be used in insurance If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 164 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The Managing General Agent (MGA) model has become a successful way for many insurtech startups to establish themselves, but the subject of this week’s podcast is a bit different to other MGAs in the marketplace. Pen Underwriting was created by bringing together 12 companies in 2014. Its work covers claims, pricing, and distribution with more than £650 million in gross written premium per year. Chief Business Development Officer Nick Wright joins Matthew on Podcast 163 to explain how Pen Underwriting supports its partners and why investing in innovation is a key part of the company’s approach. Talking points include: Advantages of the MGA model Creating products for insurer partners Monitoring the market and looking outside of insurance The growth of parametric and usage-based insurance Using telematics to mitigate risk More information on Pen Underwriting is available from the company’s InsTech London member profile page. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify some of the benefits of innovation in insurance Understand what is unique about MGAs and some of their advantages  Determine how telematics can be used to mitigate risk If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 163 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We're bringing you the highlights and key insights from our property risk event at The Steel Yard in London. ‘Property Risk - What’s New and What Works?’ brought together experts in flood forecasting, digital twins, rebuild costs, remote assessment and more, to discuss new data and analytics solutions that are helping insurers understand the physical characteristics and risks of properties. The episode begins with Robin in conversation with Todd Rissel, Chairman and CEO of event sponsors e2Value, and is followed by interviews with:  Mark Cunningham, WhenFresh Olivia Iltcheva, Convex Anthony Siggers, Archipelago Jonathan Newbery, Zurich and Jonathan Jackson, Previsico Jay Gentry, SafeGraph Bob Frady, HazardHub (acquired by Guidewire) Anthony Peake, Intelligent AI Laurent de la Porte and Antonin de Benoist, Allphins Talking points include:  What is important for insurance companies when looking for property-related data What information has been hard to get, but is now available How information for the US varies from the UK What are some of the major sources of data from outside of the insurance industry What are some of the data hubs and platforms now being used If you would like to hear more about the work our guests and their companies are doing, click the links above to visit their respective InsTech London member profiles. Further podcast episodes are also available featuring Todd Rissel (Podcast 153), Mark Cunningham (Podcast 111), Archipelago (Podcast 145), and Bob Frady (Podcast 135). If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand the potential for data to transform the understanding of property risk for insurers Explore some of the existing platforms and solutions available  Identify the factors that insurers should consider when selecting a property data partner If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 162 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Liberty Mutual Insurance is a global insurance company that embraces innovation, with a strong track record of building successful partnerships with technology companies. Matthew talks to Brendan Smyth, SVP, Global Risk Solutions Innovation, and Premal Gohil, Head of Innovation Partnerships & Investments, to understand how Liberty approaches innovation projects and works with third parties to understand new insurance trends.  The episode also includes advice for start-ups on how to approach insurers with new ideas and what Liberty is looking for from potential data and technology partners.   Talking points include: How to create a culture of innovation Balancing innovation projects with day-to-day business Building successful commercial partnerships The importance of ecosystems and efficient integration Comparing insurance innovation - differences between the US and Europe Premal’s article, 5 Tips for ensuring Startup-Corporate collaboration success, is available to read on LinkedIn. More information on Liberty Mutual Insurance is available on the company’s InsTech London member profile page. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify some of the impacts of innovation and its importance in the future of the insurance industry Discern the roles required for successful innovation partnerships Understand how incumbents and start-ups can work together and learn from each other If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 161 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin is joined by Concirrus CEO and Co-founder Andrew Yeoman on Podcast 160 to discuss how commercial insurers are beginning to use algorithms to support underwriting decisions. The conversation covers the findings from the InsTech London report, A Practitioner's Guide: Algorithmic underwriting in commercial and specialty insurance, which examines where industry adoption is right now and what’s needed to move the technology forward. Andrew shares his insights on the potential of algorithmic underwriting, plus practical examples of how Concirrus is using algorithms to identify marine risks and build dynamic pricing models.  Talking points include: How underwriters are using algorithms The challenges to wider industry adoption Predicting behaviours through technology ‘Digital fracking’ and the importance of structured data Automation as a journey and where we are on it The balance of AI and human input A Practitioner's Guide: Algorithmic underwriting in commercial and specialty insurance is available to download from the InsTech London website. For more information about Concirrus, take a look at the company's InsTech London member profile page.  If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand how algorithms are being used to build dynamic pricing models Recognise how algorithmic approaches support underwriting decisions Distinguish how structured data improves the efficiency of underwriting algorithms To continue learning about commercial insurance, visit the Concirrus profile page on the InsTech London website. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 160 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Atrium Underwriters has been operating in the London market for almost 100 years and has established itself as one of the most forward-thinking insurers when it comes to innovation and new technology. Underwriters Simon Lewis and Matt Greaves join Matthew on Podcast 159 to discuss where that drive for innovation comes from. The conversation covers how Atrium assesses ideas and products for new opportunities like crypto, using technology to speed up claims and reduce costs, and how it supports start-ups through the Lloyd’s Lab and Product Innovation Facility (PIF) at Lloyds.  Talking points include: Aligning innovation with day-to-day underwriting Building an innovation culture Assessing viability and accepting “fast fails” Using natural language processing (NLP) to review claims Collating location data for catastrophe risk underwriting If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the opportunities that innovation can bring for insurers Recognise how insurers are supporting start-ups and the potential costs and benefits Compare some current forms of innovation and the impact they are having on the underwriting process If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 159 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

For underwriters, time spent searching for information is time lost to underwriting. Terrene Labs, acquired by FRISS in April 2021, aggregates third-party data sources to help underwriters focus on the core of underwriting rather than the chore of data collection. The acquisition will expand FRISS's range of underwriting insights beyond risk detection analytics. Matthew speaks to Piyush Singh, CEO of Terrene Labs, on podcast 155 to discuss why he left his senior role to launch a start-up, how Terrene Labs built its client base and why his business was acquired by FRISS. Listen now to learn about: The importance of classifying businesses accurately How to find out a lot about a company from just four questions How the insurer can become an expert advisor to its customers The unusual data that can impact risk pricing that insurers don’t usually look at The opportunities in small commercial lines insurance in the US If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. For more information on FRISS, go to friss.com Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Realise how technology sales can happen in insurance and how this has changed in the pandemic Understand how businesses can be categorised and what happens with the data Recognise how data collection can be automated and the hurdles to overcome To continue learning about the essential data for underwriters, read our insight 50 free insurance data sets you'll need. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 155 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Podcast 158 features the highlights from Part 1 of our first live event back at The Steel Yard in London and is packed with advice for start-ups looking to grow and future founders. Ed Leon Klinger (Flock), Oliver Brew (CyberCube), Andre Symes (Genasys Technologies), and Jonathan Spry (Envelop Risk) returned to the InsTech London stage to discuss their experiences of the journey from start-up to scale-up. They shared their insights with Matthew and Robin on surviving the ups and downs of early-stage growth and building successful products, right through to securing hundreds of millions of dollars in investment funding and much more.  Talking points include: Market analysis and how to spot opportunities Focusing on your USP and building the right team The importance of data and how to get it from clients The benefits of ecosystems and harnessing new technologies  Insurtech disruption vs insurer partnerships If you would like to hear more from the speakers and companies involved in the event, you can listen to separate podcasts with Ed (Podcast 126), Andre (Podcast 106) and CyberCube CEO Pascal Millaire (Podcast 120). Jonathan shared his insights on how to build a successful technology enabled MGA on Podcast 142. Part 2 of the highlights from the event, featuring interviews with the founders of four new arrivals on the insurtech scene, will be available in a future episode of the InsTech London podcast. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Hear from established companies on the challenges facing start-ups and the key to ensuring their survival Realise the importance of data for start-ups and where to source it Compare some of the ways a start-up can build a team If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 158 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Health insurers have been on the front line of the COVID-19 pandemic. They have had to get to grips with the new peril of the COVID-19 virus, experience changes in demand and plan for the long term while adjusting to lockdowns and home working. Mark Allan, Commercial Director UK Insurance at Bupa, joins Robin to discuss Bupa’s experience during the pandemic in the UK and what lies ahead. Talking points include: The challenges of being a health insurer during a pandemic The long term impact of COVID-19 Digitising customer access and engagement The challenge of legacy systems Today’s podcast is sponsored by Fadata. Fadata has been providing software to the insurance market for over 30 years. Its modern insurance process platform, INSIS, spans the entire insurance product lifecycle for life, non-life and healthcare insurance. You can find out more about Fadata at www.fadata.eu. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the impacts the pandemic has had on health insurers Compare some of the ways that the pandemic has accelerated digitisation Recognise the potential of embedded insurance for health insurers To continue learning about the impacts of the pandemic on insurance, read our insight Covid-19 - Insurance innovation your time has come. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 157 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Insurance Business Applications (IBA) has established itself as a genuine insurance innovator over the past decade, embracing new technologies to offer a full cycle property and casualty insurance platform in the cloud. Chief Commercial Officer Karina Buch joins Robin to discuss the company's origins and growth so far, why global insurers like Zurich and AIG are choosing to use its IBSuite platform, and the potential of both embedded and parametric insurance.   Talking points include: Why speed matters when building products Re-platforming vs greenfield development Covid-19 and the race to modernise The demand and attraction of embedded insurance Integrating external data for parametric triggers If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand what a full cycle insurance platform is and some of its benefits Compare some of the differences between building a new platform or onto a preexisting one Realise some of the potential opportunities within parametric and embedded insurance To continue learning about platforms in insurance, read our report No-Code/Low-Code Platforms - A Bridge from Legacy to Digital? If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 156 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

For insurtechs to flourish, companies need to match their innovative technology solutions with market opportunities and an understanding of how the industry works.  Some of the best innovation in recent years has come from combining new technology with deep insurance knowledge and experience, and this week’s podcast guest is a great example. Originally an underwriter, Niall Barton co-founded Wrisk in 2015 and has gone on to become one of the leading figures in the UK insurtech scene. Niall joins Matthew on Podcast 154 to discuss the growth of Wrisk, his experiences as a founder, developing insurance technology solutions, and building a business during Covid-19 lockdowns. Listen now to learn about: Changing careers and advice for aspiring founders   Crowdfunding and working with investors Building vs buying technology platforms Pivoting a start-up and embedded insurance opportunities The growth of the UK insurtech scene Wrisk was named as one of the companies to watch in our embedded insurance report, Insurance: to Embed, or not to Embed, which is available to download for free on the InsTech London website. You can contact Niall directly on LinkedIn to discuss insurance, technology or holiday homes. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Realise where insurtechs stand in the UK insurance industry  Understand how to begin solving a technology problem with a start-up Discern some of the different ways a start-up can obtain funding To continue learning about insurtechs, read our insight This is the next stage, not the end, of the insurtech promise. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 154 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

When you think of insurance innovation, there is a whole host of exciting start-ups and scale-ups that spring to mind, but this week’s podcast guest has been consistently innovating for the past two decades. Todd Rissel founded e2Value 20 years ago and has built a company that now provides Insurance to Value (ITV) data and products to over 500 clients in the US and Canada. Matthew and Todd discuss how e2Value has managed to stay relevant and move with the times, including its latest product offerings for estimating repair costs and gathering data about property characteristics. Talking points include: Why insurance knowledge matters when building technology How to maintain customer relationships Creating a digital, scalable underwriting process Working with partners to refine new products How companies approach innovation - UK vs the US e2Value was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website and free to InsTech London members.  More information on Structure Insurance Score (SIS) is available on the Willis Towers Watson website. To find out more about Inspect Connect, go to inspectconnect.com. More e2Value content from InsTech London is available on its member profile page on our website.  If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand the Structure Insurance Score (SIS) and how it works in the insurance market Compare some of the ways innovation differs in the US and UK Recognise where innovation in the industry might be heading To continue learning about innovation in insurance, read our insight Covid-19 - Insurance innovation your time has come. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 153 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Whether you are an established company or a new kid on the block, you need to be smart and flexible to make the most of new opportunities and stay ahead of the game. ICE InsureTech is one of the companies that is helping the insurance industry do that, using its experience of building digital policy administration and claims management systems to tackle legacy issues and drive innovation. CEO Andrew Passfield talks to Robin Merttens on Podcast 152 about the company’s ICE platform, providing more agility to clients and their customers in a digital world and their shared experiences of careers spent working in insurance technology. Talking points include: Helping start-ups go to market faster Platform requirements for MGAs   Embedded insurance and industry trends Using APIs to speed up renewals Insurance technology and the speed of change Walking football If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Realise how innovative platforms can offer some new opportunities to clients Compare some of the promising trends in insurance Understand where the insurance industry might be heading in the future To continue learning about innovation in insurance, read our insight Covid-19 - Insurance innovation your time has come. If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 152 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

There has been no shortage of founders looking to transform insurance over the last five years, but turning innovative insurtech ideas into successful businesses is an incredibly tough challenge. Jerad Leigh is the co-founder of Supercede, one of many companies we’ve worked with at InsTech London that have made the leap from 'early stage' to ‘established'. He joins Matthew on Podcast 151 to share his experience of that journey and some great advice on how to build a business. Talking points include: How to test your idea before you quit your job  Whether to build or buy your technology  Where to look for seed funding Juggling day-to-day operations with fundraising Selling versus research? Tactics for getting your first clients The power of communities If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Discern some of the important elements of founding a company Understand how to get funding in an early-stage company Realise some of the ways to help a new company grow If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 151 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Recorded after the InsTech London Summer Party, our first public event since Covid-19 restrictions were lifted, Matthew and Robin catch up for their quarterly partners’ chat.  The conversation covers their pick of the latest insurance and insurtech news stories, reaction to our report on embedded insurance, and even Robin’s restaurant recommendations.  Talking points include:  Face-to-face events and our return to The Steel Yard  Insurtech investment and lessons learnt from the last five years Embedded insurance opportunities The rise of the tech-enabled MGA Climate change, ESG and the demand for data The InsTech London report, Insurance: to Embed, or not to Embed, is available to download for free from the InsTech London website. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 149 page of the InsTech London website, or email [email protected].

Founded in 2010, CoreLogic has established itself as a leading provider of location and property intelligence, with more than 500 insurers and reinsurers now using its products. Mick Noland, General Manager for Insurance, joins Matthew to discuss the company’s growth over the last decade and the unique data sets that CoreLogic is creating for its insurance clients.  The conversation also covers recent investment in CoreLogic, how the company integrates with third-party providers, and the development of data and insights for catastrophe modelling and climate change risks. Talking points include: How insurers are using real estate data Building a data-led approach to underwriting Establishing unique identifiers for individual properties The benefits of using platforms and APIs The growth and importance of climate change risk information More information on CoreLogic's Digital Hub Alliance is available here on the company's website.  CoreLogic was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand the value of property data in the insurance industry Realise how a data provider can differentiate the different buildings in a dataset Recognise how property data can intersect with climate change To continue learning about property data in insurance, read our insight US Property Data​: Is this as good as it gets? If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 148 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

While insurtech, start-up funding and data and technology developments are important to all of us, we also need to understand how the major insurers make money, what their needs are from technology and how they address the challenge of change.   William Hawkins, Director of Research for Europe at investment bank KBW, joins Matthew to share insights from his team's research into the mainstream world of insurance.   With incumbent insurers spending an annual IT budget of $200 billion how much is earmarked for innovation, and how should a technology company attract insurers as clients? Talking points include: The basics of how insurers make money Why incumbent insurers struggle to innovate What senior executives think about insurtech MGAs and new distribution models Which emerging technologies could become the norm If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Realise what is holding some incumbents back from innovating Understand what the linear adaptation model is and how to break free of it Discern some technologies that are receiving investment in the insurance industry If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 147 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Skyline Partners and AEGIS London have launched a new parametric product to provide US small and medium business owners with cover in the event of a shooting. The Active Assailant policy uses police department data to define when an event has taken place, triggering a non-damage business interruption cover payment of up to $50,000. An initial launch is taking place in Dallas, Texas with the aim of scaling the policy out to other states across the US.  Skyline Partners Co-founder Gethin Jones and Calum Williams from AEGIS London join Matthew to discuss the product’s development and how parametric insurance can help fill the protection gap left by traditional policies. Talking points include:  How insurers can work with tech companies Using data to create parametric triggers Selling insurance products through a broker network Launching and scaling a business Skyline’s experience of working in the Lloyd’s Lab Skyline Partners is featured in our ‘Parametric insurance: 2021 outlook and the companies to watch’ report, which is available to download from our website and free for InsTech London members.  More information on the Active Assailant insurance product is available on the AEGIS London website.  If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand what parametric insurance is Recognise why an active assailant product was developed and how it is offered Realise some of the legal and regulatory hurdles that parametric insurance can encounter If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 146 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Archipelago is aiming to improve the data shared between insurers and their corporate clients related to property risks. Archipelago is going directly to the original data sources - upstream from insurers to the risk manager and building owners. This is then collated and shared on a platform with brokers and selected insurers. Co-founder and CEO Hemant Shah, previously founder of catastrophe modelling company RMS, joins Matthew to discuss how Archipelago is improving risk reduction and better access to reliable insights between all parties. Talking points include: Finding the right problem to solve Building trust and sourcing data directly from customers Replacing spreadsheets and emails with technology The benefits of the network effect and collaborating with partners across the full value chain Launching a company remotely Archipelago was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand how property data can be sourced and updated Realise how data can benefit the insurer and insured alike Recognise some of the ways underwriters can utilise property data If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 145 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The attraction and vast potential for ‘embedding’ insurance products has made it one of the hottest topics of 2021.  Robin Merttens chats to Simon Torrance on Podcast 144 about the opportunities offered by embedded insurance and insights from the InsTech London report, Insurance: to Embed or not to Embed. Talking points include: The definition of embedded insurance Embedded success stories from around the world Why customers like embedded solutions Third-party distributors and platform business models The challenges facing incumbents If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Insurance: to Embed or not to Embed will be available to download on the InsTech London website from 9am on Thursday 1 July. The report takes an in-depth look at what embedded means in practice, the emerging opportunities, and the companies who are making it work. Join Robin at 12pm on 1 July as he discusses the findings from the report in a Live Chat with Franck Pivert, Chief Revenue Officer, Wakam; Jean-Charles Velge, Co-Founder, Qover; Louisa Murray, Chief Operating Officer (UK & Europe), Railsbank. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand what embedded insurance is and how it differs from some pre-existing solutions Realise some of the opportunities embedded insurance offers and its value in the future Recognise how incumbents could benefit from embedded insurance and what is holding them back If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 144 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Tesselo is one of the companies looking to help its clients manage the impact of climate change, using satellite data and remote sensing to monitor tree and crop health and support forest owners and farmers in mitigating risks. The company, based in Lisbon, is now exploring insurance applications for its data and analytics and was recently selected to join Cohort 6 of the Lloyd’s Lab. Matthew talks to Chief Strategy Officer and co-founder Marine Utgé-Royo on Podcast 143 to discuss how Tesselo’s technology is tracking changes in forests and how it can help with compliance to environmental regulation. Talking points include: Measuring forest health and carbon sequestration bonds Building High Definition vegetation models and risk maps from satellite data Closing the insurance protection gap  What Tesselo's clients think about insurance Parametric solutions for fire and flood risk The advantages and opportunities provided by the Lloyd’s Lab More information on the companies and technology helping insurers to identify and manage climate change risks is available in our Location Intelligence 2021 report, which is free to InsTech London members.  If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Comprehend some of the different types of data associated with the environment and how they're sourced Realise the actionable insights that can come from environmental data Understand how data can help manage climate change and its value in CSR (Corporate Social Responsibility) and ESG To continue learning about the intersection of insurance and climate change, read our insight Regulation – the next innovation super-charger for climate change risk assessment? If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 143 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The Managing General Agent (MGA) business model, by which companies can underwrite risks without retaining capital, has proved popular among insurtechs looking to use new technology to improve underwriting. So how do you set up a successful MGA? Matthew was joined by leading figures from tech-enabled MGAs when he hosted a panel at the 2021 Virtual KBW European Financials & Insurtech Conference. The panelists were Elizabeth Jenkin (Chief Commercial Officer at Nimbla), Graham Elliott (CEO of Azur), Alastair Speare-Cole (President of Insurance at QOMPLX) and Jonathan Spry (CEO of Envelop Risk). Talking points include: Why to set up an MGA How to make better use of data Innovating vs investing in innovators Data sharing The future of MGAs If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Comprehend how data can be utilised by modern MGAs Realise some of the benefits of innovating for MGAs and why it is necessary for the future of the insurance industry Understand how to set up an MGA and what makes them unique To continue learning about the benefits of MGAs, read our insight MGAs: the fast track to insurance innovation? If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 142 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin steps back in as host this week to find out more about Sotera Heritage from co-founder Elizabeth Marston.  Sotera is using AI and machine learning to create irrevocable digital identities for ancient antiquities, helping insurers to accurately verify objects and provide tools for law enforcement agencies in the fight against the illicit sale of stolen artefacts.   Talking points include:  Digital fingerprints for antiquities Creating patterns through image recognition Tracking high-value objects in real-time Building a solution for insurers Crowdsourcing data through partnerships The conversation also covers a shared love of wine as they discuss Elizabeth’s role at the Marston Family Vineyard in Napa Valley and the impact of last year’s devastating California wildfires. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 141 page of the InsTech London website, or email [email protected].

Gamma Location Intelligence helps insurers to understand property-based risks by providing accurate location data to support underwriting decisions. The company combines its own data sets with information from partners and third parties to provide a clearer view to clients on risks including flooding, subsidence, fire and crime. Chief Commercial Officer Richard Garry joins Matthew to discuss Gamma’s approach, its technology solutions and how clients are making use of its data. Talking points include: Pinpointing risks through geocoding Automating declines and referrals Using maps vs risk and accumulation scoring Working with data partners Identifying new data sources Gamma Location Intelligence was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 140 page of the InsTech London website, or email [email protected].

The accelerated shift to digital over the past twelve months has raised the profile and importance of pricing platforms in insurance. AkinovA is one of the companies finding success in the space, with its digital marketplace allowing buyers and sellers to carry out transactions wherever they are in the world. Matthew talks to Co-founder and CEO Henri Winand on Podcast 139 about how the platform helps in the creation of new insurance products and gives the owners of the risk a better way to optimise their capital.  Talking points include:  Matching brokers with the right investors Meeting the challenges posed by intangible assets The importance of standards Creating parametric insurance products Improving business interruption cover post-Covid AkinovA is one of the featured companies in our report, ‘E-Trading Platforms: Challenges, Opportunities and Imperative’, which is available to download for free. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 139 page of our website, or email [email protected].

Insurance policies may leave businesses exposed to uninsured economic loss in the event of a hurricane or earthquake, because of excess, deductibles and exclusions. New Paradigm Underwriters offers parametric insurance products which use the wind speed of hurricanes and shake intensity of earthquakes to determine payouts to their clients in North America. Co-founder Evan Glassman joins Matthew on Podcast 138 to discuss New Paradigm’s technology and how to build parametric products. Talking points include: Measuring hurricane-force wind speeds Basis risk in traditional and parametric insurance The parametric insurance community The benefits of parametric products to protection sellers Educating brokers and buyers about parametric If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 138 page of the InsTech London website, or email [email protected].

Covid-19 caused an overnight demand for digital primary healthcare services accelerating major improvements in how we all access and interact with providers. Dr Anushka Patchava, Deputy Chief Medical Officer at Vitality, joins Robin on Podcast 137 to discuss what that digital shift has meant for life & health insurers over the past 12 months, and the challenges that still lie ahead to achieve true digital engagement and improve access to health data.  The conversation also covers Anushka’s experience of moving from a medical career into insurance and her role as an Expert Advisor to the United Nations. Talking points include: How healthcare providers reacted to Covid-19 What life & health insurers can learn from home and motor products Incentivising customers to share health data How legacy technology impedes digital delivery Using blockchain for healthcare If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 137 page of the InsTech London website, or email [email protected].

Flood is the most pervasive hazard in the United States, but despite the huge scale of the risk there are major challenges around the provision of adequate flood cover based on accurate, real-time data. JBA Risk Management has spent the past decade developing flood models covering 99% of the world’s landmass and has leveraged that experience to provide new flood hazard maps and real-time modelling for US insurers. Matthew finds out more on Podcast 136 from Jane Toothill, Managing Director, JBA Risk Management Ltd, and Matt Reid, Managing Director, JBA Risk Management Inc. Talking points include: Integrating flood data into decision-making processes Applying global insights and knowledge to US extreme weather events Real-time probabilistic modelling through JBA’s FLY technology Catastrophe modelling for climate change scenarios The state of the US NFIP and the emergence of a private US flood insurance market If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. You can read an edited transcript of the conversation from Podcast 136 on the InsTech London website. JBA Risk Management was named as one of the companies to watch in our recent Location Intelligence 2021 report. More content is also available on the company's InsTech London profile page.  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 136 page of the InsTech London website, or email [email protected].

Good data helps insurers to price and manage risks more effectively, but only if the right information is available, affordable and easy to integrate into underwriting processes. HazardHub are providing solutions to those challenges by supplying insurers with data for perils like flood and wildfire and unique property risk information, including the location of every fire hydrant in the US. The company was selected to join the Lloyd’s Lab last year and was named as one of the companies to watch in our new Location Intelligence report. HazardHub Co-founders Bob Frady and John Siegman join Matthew on Podcast 135 to discuss the types of data they’re offering and how they’re making it affordable and easy for clients to use. Talking points include: Accessing real-time data via APIs Lessons learned from the Lloyd’s Lab Harnessing technology to cut costs Pinpointing wildfire risks through modelling How to make clients confident about data For more information on HazardHub's AgentRiskView, go to agentriskview.com Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 135 page of the InsTech London website, or email [email protected].

Artificial intelligence has opened up a wealth of opportunities for both insurers and insurtechs, but turning AI’s vast potential into scalable, successful technology solutions is a major challenge. Tractable is a great example of a company that has managed to do it, with its AI solution for assessing vehicle damage now being used worldwide to process thousands of claims every day. Co-founder and President Adrien Cohen joins Matthew to discuss Tractable’s global growth, the challenges of working with AI, and what the company has planned for property insurance. Talking points include: Why insurance is a great use case for AI Data challenges and training AI systems Why insurers struggle to develop solutions in-house Spotting opportunities and expanding into different markets Convincing customers about new technology Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 134 page of the InsTech London website, or email [email protected].

By installing low-cost, easy to use sensors, Safehub is creating unique insights on how a building would react in the event of an earthquake. The technology continuously monitors a building’s natural frequency to create a profile of potential vulnerabilities and a baseline for assessing structural damage if catastrophe strikes. Co-founder and CEO Andy Thompson joins Matthew to discuss how Safehub is helping to reduce risk and why the wider adoption of affordable sensors benefits both customers and their insurers. Talking points include: Making faster, better decisions through data analysis How different earthquakes affect different buildings Using technology to spot inaccessible damage Understanding vulnerabilities through building frequencies Why user experience is crucial for new technology The RFID Journal article mentioned in the discussion can be found here - https://www.rfidjournal.com/iot-shakes-up-building-intelligence-with-earthquake-sensor-management Safehub is listed as one of the companies to watch in our new Location Intelligence report, which is free to download until the end of April.  Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 133 page of the InsTech London website, or email [email protected].

Nigel Walsh from Google Cloud steps in as a guest host on Podcast 132 to talk to Matthew about our new report, Location Intelligence 2021 - the Companies to Watch: Where, what and how risky? The report offers a comprehensive look at the technology helping insurers identify and manage risk, and profiles more than 50 companies that are leading the way in the provision of location intelligence. Talking points from Nigel and Matthew’s discussion include: Key considerations for pricing and selecting risks Data and developments for supporting claims Insights for residential and commercial property How location intelligence can help with ESG Consumers, trust and having too much data Our Location Intelligence report is free to download until the end of April. You can get your copy from: https://www.instech.london/insights/location-intelligence-2021-companies-watch-where-what-how-risky Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 132 page of the InsTech London website, or email [email protected].

Robin and Matthew catch up for their quarterly Partners’ Chat on Episode 131 to discuss the latest news and themes emerging in insurance. Talking points include: Whether Covid-19 has actually accelerated innovation Why Robin is expecting a rise in insurtech M&A activity The emergence of real AI insurance products and solutions How Zego managed to become the UK’s first insurtech unicorn Vaccines, face-to-face dinners and a return to The Steel Yard Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 131 page of the InsTech London website, or email [email protected].

Changes to the US government’s National Flood Insurance Programme have created opportunities for insurers to offer alternative solutions for protection against flood risk. Fathom is one of the technology companies helping insurers to do that by providing accurate flood modelling hazard data for the entire US, down to a resolution of one metre. Matthew is joined on Podcast 130 by Fathom’s Chief Operations Officer Dr Andrew Smith and Chief Research Officer Dr Oliver Wing to discuss the creation of its US flood model and how Fathom evolved from a university research project into a successful commercial product. Talking points include: the impact of different types of flooding making data consumable through technology platforms tracking vulnerability as well as hazards the key focus areas for growing a business why insurance technology is attracting interest from other sectors Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 130 page of the InsTech London website, or email [email protected].

The most useful insurance products are often a combination of a simple concept powered by complex technology.  Flyreel’s AI Assistant is a great example, harnessing the potential of AI in a practical application that allows policyholders to conduct self-inspections using their phone camera. Founder and CEO Cole Winans joins Matthew to discuss how insurers are using Flyreel’s technology to create a comprehensive baseline record for underwriting, risk management and claims. Cole also shares some great tips on starting a company, finding customers and how to scale a business. Talking points include: Balancing AI with human intervention How to sell to insurers Developing portfolio risk characteristics through data Why a mutual customer benefit is vital Building a company culture and collaboration Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 129 page of the InsTech London website, or email [email protected].

Using its own constellation of microsatellites, ICEYE is providing insurers with high-resolution, building-level flood depths around the world immediately after an event. VP of Solutions Charles Blanchet joins Matthew to discuss how the company is making satellite technology commercially viable, and how insurers are now able to provide rapid flood loss estimates and efficient claims settlements.  Talking points include: How synthetic aperture radar can see through clouds Why the insurance division of this company has been engaged by leading insurers in only 12 months How aerial imagery is augmented with third-party data Parametric product solutions Making a complex offering easy to use  Look out for ICEYE on our Live Chat panel on Thursday 1 April. The company will also be one of more than 60 featured in our forthcoming Location Intelligence report.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 128 page of the InsTech London website, or email [email protected].

The ability to accurately forecast annual changes in the likelihood of damaging hurricanes, cyclones and typhoons occurring has been a challenge in the past.    Now, with advances in technology, research and the use of AI, new companies are emerging with techniques to provide insurers with the evidence they need to confidently change their assessment of potential catastrophe risks over the short term (less than one year). Australia-based reask is rethinking how catastrophe models are built, with a global solution that has caught the attention of leading insurers and investors. Co-founders Nick Hassam and Thomas Loridan join Matthew on Podcast 127 to discuss how they are helping insurers understand climate change, and why it is driving a greater frequency and intensity in natural disasters. Talking points include: Why today’s models need a global focus Seasonal forecasting Machine learning and neural networks Integrating new approaches with historical views Tracking storms after landfall Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 127 page of the InsTech London website, or email [email protected].

Since its inception in 2015, Flock has grown from a promising insurtech to setting its sights on becoming a truly global insurance provider.  The company’s micro-duration policies have made it a market leader for insuring drone flights, and it launched Flock Motor last year to provide flexible, digital-first products to the commercial motor space.  CEO Ed Leon Klinger joins Matthew to discuss the company’s growth, its new connected vehicles division, and a whole lot more.  Talking points include:  Finding funding and building a brand Identifying and researching new markets How to innovate with insurers Augmenting traditional datasets Embedded insurance solutions  Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 126 page of the InsTech London website, or email [email protected].

A lack of standardisation and the ability to transfer data through the entirety of the insurance lifecycle remains a major challenge for the industry. Charles Taylor InsureTech CEO Arjun Ramdas joins Matthew on Podcast 125 to discuss data collaboration between insurers, MGAs and brokers, and how Charles Taylor’s technology is supporting the Lloyd’s market. Talking points include: Moving from on-prem to SaaS tech solutions The shift towards platform solutions Delegated Data Manager (previously known as DA SATS) Minimising paperwork through automation Forging partnerships with Systems Integrators Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 125 page of the InsTech London website, or email [email protected].

Money is the rocket fuel for business growth, but raising funds is a major challenge for almost every company looking to scale. So how do you do it? Matthew asks three founders who secured early stage funding for their tips. Goncalo de Vasconcelos (Rnwl), Sam White (Stella Insurance) and Jonathan Spry (Envelop Risk) share the lessons they learned in turning start-ups into scale-ups. The conversation was recorded from Raising Money: The Founders' Stories, an InsTech London Live Chat sponsored by Genasys Technologies. CGO Andre Symes also shared his insights on the key characteristics Genasys sees in successful start-ups. Talking points include: Identifying potential brand advocates Crowdfunding vs bootstrapping What to expect from angel investors How to spot when you’re wasting your time The importance of having a strong narrative Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 124 page of the InsTech London website, or email [email protected].

Since forming part of the first Lloyd’s Lab cohort in 2018, Parsyl has established itself as an innovative technology company, global cargo insurer and more recently, a vital part of the fight against Covid-19. CEO and Co-founder Ben Hubbard joins Matthew on Episode 123 to discuss the company’s rapid growth.  Listen now for more on how Parsyl is using sensors to keep vaccines safe in transit, combining traditional and parametric insurance, and why companies no longer have to ‘ship and pray’.  Talking points include: Using data and automation to improve cold chains Designing technology that users understand Working with government organisations MGAs and launching a Lloyd’s syndicate Scaling at speed and future plans  You can read edited highlights of the conversation on the Episode 123 page of the InsTech London website. Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 123 page of the InsTech London website, or email [email protected].

Robin Merttens talks to guest host Mark Geoghegan ahead of the release of our new report on e-trading of reinsurance and complex risks.  E-Trading Platforms: Challenges, Opportunities and Imperative examines the renewed interest in the platforms space, accelerated by Covid-19, Lloyd’s Blueprint Two and the needs of increasingly demanding customers. Talking points include:  What’s needed to help e-trading catch on The lessons learned so far Who is doing what in the platform space How to get brokers on board The role that Lloyd’s has to play  E-Trading Platforms: Challenges, Opportunities and Imperative is available to download from the InsTech London website.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 122 page of the InsTech London website, or email [email protected].  

On Podcast 121, Matthew Grant talks to Mark Patterson from Deloitte about its survey, The Future of Home and Motor Insurance. The survey is the result of interviews with 8,000 consumers across 12 countries. Mark Eastham, CEO of Avantia, which sells insurance under its HomeProtect brand, joins the discussion with a view from insurance.  Talking points include:  The importance of simplicity Pros and cons of embedded insurance products Connected devices and what’s holding the market back Flexibility of policy systems Why parametric solutions are capturing consumer attention Download the Deloitte report here. Read edited highlights of the conversation on the InsTech London podcast page. Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 121 page of the InsTech London website, or email [email protected].

The increasing threat from cyber attacks has presented the insurance industry with its biggest opportunity in over a century, according to Pascal Millaire. The CyberCube CEO joins host Matthew Grant to discuss the expansion of the cyber insurance market since his first podcast appearance in 2019, and why the world’s largest insurance institutions are turning to CyberCube to manage their cyber exposures. Talking points include: Business interruption and lessons from Covid-19 The role of data, and how to access it, in improving modelling capabilities Establishing clear exclusions and lines for cyber risk How brokers are engaging with their clients and using analytic tools Why regulation is key to tackling cyber risk  Capital markets and public-private partnerships Learn more about CyberCube on their dedicated member's page on the InsTech London website. Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 120 page of the InsTech London website, or email [email protected].

This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us.  The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose? Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.   Talking points include: The importance of context in digital transformation  What commercial teams can learn from the consumer side Accelerating disruption to meet Covid challenges Becoming a true partner to the customer Tackling the industry's diversity issues  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email [email protected].

After the rollercoaster of 2020 it’s a brave soul that’s willing to commit to what 2021 will look like. But running a global network of talented and successful people means that we have been able to dip into the collective wisdom of 20 of our friends and supporters from InsTech London. We crowdsourced what is top of mind from some of the best people to predict the year ahead – i.e. those that are part of making it happen. One investor, two reinsurers, three consultants, five Lloyd’s syndicates, six growing insurtechs, and three others – all that was missing was the partridge and the pear tree. Scrubbed and polished - find out what the movers, shakers and thinkers at PKF, Munich Re, Swiss Re, EY, PwC, Deloitte, Brit, Talbot, Convex, Wakam, Chaucer, Concirrus, CyberCube, Blink, Riskbook, Flock, Zego, Insurtech Gateway, Voice of Insurance, Miller and FintechOS had to say. So much in 40 minutes: Why platforms will be so powerful, finally Climate change - here it comes Data - still hard to extract, but will be more in demand Trust - can insurance win it back? Outsiders - who's going to be revealing their true colours this year? Parametrics  And much much more.  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 118 page of the InsTech London website, or email [email protected].

A pause from interviewing our usual guests this week as Matthew Grant and Robin Merttens - the InsTech London partners - are back to reflect on the year that's passed and what's coming up. Find out: how we've been getting on putting some of the insurtech offerings to the test - personally high and low points of the year the insured and uninsurable from real life to digital in 26 steps and more random recollections. Normal service will be resumed soon. Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 117 page of the InsTech London website, or email [email protected].

Rod Fox co-founded TigerRisk Partners in 2008 after spotting a gap in the reinsurance market. Just over a decade later, the company has established itself in a leadership role and a reputation for innovation. Rod joins Matthew on Episode 116 to discuss how the company has grown, the future of the broker, and why he feel right now is the most interesting time for insurance. Talking points include: Solving problems through technology The future of placement platforms Protection gap and opportunities Embedded insurance solutions Building a culture to attract talent Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 116 page of the InsTech London website, or email [email protected].

Covid-19 has led to insurance companies ramping up the speed of their digital evolution, but relying on third-party services like a cloud provider creates new external risks that need insuring.   Parametrix Insurance was launched 18 months ago to protect businesses from the hidden costs of going offline. As well as attracting strong interest from brokers, the company also had a parametric product named after them in the Lloyd’s Lab. Co-founder and CTO Neta Rozy joins Matthew on Episode 115 to discuss the company’s rapid growth and how they’re using technology to monitor thousands of digital services worldwide. Talking points include: Tailoring solutions for large and small businesses Defining payouts without physical losses Why brokers love parametric products What to look for in potential partners Standing out and scaling at speed Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 115 page of the InsTech London website, or email [email protected].

To provide the right insurance for homes and workplaces, insurers have to be sure of the exact location of the assets. But 500 years on from the creation of the UK’s Royal Mail, the challenge of knowing where something is and what surrounds it remains.  Addresscloud is one company rising to that challenge. Five years on from launch, it has processed 32-million addresses and 25-million buildings, with the data being used to help insurers quote and bind, fight wildfires in the US and even for organic vegetable deliveries.   Founder and CEO Mark Varley joins Matthew to discuss where the idea came from and how the company has secured a strong list of clients in the UK, US and Europe.  Talking points include:  Identifying and processing useful data sources Using analytics for higher resolution modelling Why big tech isn’t always best on geocoding Bootstrapping vs external funding The benefits of working with clients outside insurance  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 114 page of the InsTech London website, or email [email protected].

Blink Parametric’s new Hurricane Non-Damage Business Interruption solution, developed in the Lloyd’s Lab, cuts waiting times for payouts from months to days.  It’s the latest product from a company that has emerged as a leader in parametric solutions through identifying the right data and an innovative technology platform.  CEO and Co-founder Paul Prendergast joins Matthew to discuss his experience of the Lloyd’s Lab, the benefits of parametric solutions and some great advice on growing a successful company.  Talking points include: Making parametric solutions work for underwriters Distribution and the route to market Establishing partnerships with insurers Building trust between customers and insurers Opportunities in new asset classes Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth.  A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes. Robin joins Matthew on Podcast 112 to share her inspiring story on growing a new business, leveraging technology and her new role at Claim Central Consolidated.  Talking points include: Switching careers and starting a company Why start-ups need to shift and pivot Finding the balance between people and tech Cybersecurity and data protection The challenges for female founders The report on the success of female founders can be found here Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around. WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders. He joins Matthew on Podcast 111 to explain how the technology works and why WhenFresh should be “the least exciting company” that insurers work with. Talking points include: Getting trusted data during Covid-19 Identifying new sources and partners Moral hazards and customer experience Why insurers should embrace pre-fill The hidden costs in property valuations Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Insurance might be “swimming in data” - but without actionable insights that data is just noise. Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk. Talking points include:  Parallels between biotechnology and insurance Sense-making of data for actionable insights The challenges of managing cyber risk Innovating through the Guidewire Marketplace The hype vs reality of IoT and sensors Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change. Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new technology solutions for clients, and what Swiss Re is looking for from external partners. Talking points include: Areas of focus at Swiss Re Balancing partnerships between early-stage and established companies Parametric insurance growth and opportunities Understanding the risks from climate change What insurers can learn from Covid-19 Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges. Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new technology Listen now for more on: How Covid-19 has kickstarted innovation  Changing risks and influencing behaviour Building customer loyalty through regular communications The lessons to learn from Asia How insurtechs can work with Gen Re Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms. LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses. Founder & Chairman Clive Rich joins Matthew on InsTech London Podcast 107 to discuss the company’s beginnings and growth, and how it uses technology to embed legal support into everyday transactions.  Talking points include:  Reaching an SME audience through new technology Matching clients to the right legal support Using data science and machine learning Working with insurers and new partnerships Running a business remotely Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Staying relevant and able to embrace new technology is a big challenge for any established company. Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions. CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades. Talking points and lessons include: Combining the best of legacy with new technology Implementing no-code solutions Designing products at speed Building a business with no external funding Expanding to the UK and US Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims. Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars. Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including: the choice between bootstrapping and bringing in external funding understanding the "fraud funnel" keeping ahead of the latest approaches to fraud during Covid-19 using third-party data sources and in-house experience why the company is returning again to the UK More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths. Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity. Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states. CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance. Listen now to learn more on: Turning a vision into a viable business Identifying opportunities for new solutions Building consumer trust using public data Raising capital and finding partners Why capacity is key for parametric solutions If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.  Published on Thursday 1 October and available from our website.  Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.  Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation. Talking points include: Lessons on the role of culture in fostering innovation in within large companies The future of AI and Machine Learning Advice for selecting cloud partners Case studies from the UK and the US Support for start-up and early-stage companies Where Google sees the biggest opportunities in supporting insurance companies Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical. Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By Miles, FloodFlash and Jumpstart. He joins Matthew on Episode 102 of the podcast to give an investor’s view on the market and some great insights for founders. Talking points include: Defining an underserved target market How to scale at speed Identifying insurance advocates and investors. New solutions for “uninsurable” risks Proving performance through metrics If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world.  In this episode Matthew Grant talks to Scott Quiana to find out: How an emerging company found its product-market fit Why it's so important to be part of the client workflow and how to do so Deploying Machine Language and Artificial Intelligence at scale Lessons for all entrepreneurs looking to move from beyond start-up to scale-up. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Matthew Grant, Robin Merttens and Paolo Cuomo reunite for a special InsTech London Partners’ Chat to celebrate the 100th episode of the podcast. Reflections on the past five years of insurance and insurtech, plus thoughts on what’s next for the industry. Talking points include: How and why InsTech London was created The birth of insurtech Changing perceptions of technology Reducing the protection gap The power of community in insurance If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Without a good understanding of their clients - both at the time of underwriting and during claims - insurers are increasingly going to struggle to offer the right products, at the right price to the right people.  With a background in military intelligence, Forbes McKenzie knows how to combine the data obtained from technology, with that gathered from the essential Human Intelligence. He's used this to great effect in building MIS. Forbes talks to Matthew on Episode 99 to discuss the latest developments in collecting information ranging from satellites to doorbells to the One Under Lime coffee shop.  Talking points include: Establishing MIS in the Lloyd’s marketplace How clients are using MIS data Latest developments and sources of data in aerial imagery Crowdsourcing and new data sources Integrating through APIs If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Katie Crook-Davies and Rajasree Variyar are the hosts of the Risky Mix Podcast which features conversations on making insurance more diverse and inclusive. They join Matthew Grant on Episode 98 to discuss their own experiences of working in the industry, raising awareness of careers opportunities and changing consumer perceptions of insurance. Other talking points include: The value of diversity for innovation Differing attitudes between insurtechs and incumbents Funding challenges for female founders Attracting young talent to the industry Rethinking how we work following Covid-19 If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Andrew Johnston is Global Head of InsurTech at Willis Re and responsible for the team that produces the Willis Quarterly InsurTech Briefing. Using data and resources from around the world, the briefings have become a great way to keep track of current trends around companies providing technology solutions for insurance. Andrew joined Matthew Grant on Episode 97 to discuss: The diversification of insurtech Success factors for start-ups Changing attitudes around fundraising Trends among investors The growth of Google and Amazon in insurance If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

After spotting a gap in the market, Adam Richards co-founded Albany Group to build technology solutions to help insurers improve their supplies and claims processes, and how they interact with their partners. Listen here or on Apple Podcasts, Spotify, and Google Podcasts. Adam is joined by Andy Stevenson, a former Albany client now helping to expand the business, talk to Matthew about how their risk and intelligence software helps with supply chain management and improving operational resilience. Talking points include: Self-funding vs external funding The problems with supply chains Building software solutions around customer feedback Switching to no-code solutions Advice for finding technology partners If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant. Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement. Talking points includes: Best practices for user engagement Getting senior management excited about user testing  Designing portals and websites for brokers The rise of chatbots during Covid-19 If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Many companies from outside of insurance are now realising that their data, customers and distributions can be very valuable for insurers and their clients.  One of these is SafetyCulture. Its inspections app iAuditor is today used by over 1,000,000 workers in 85 countries to help companies monitor, measure and improve their health and safety. Insurers such as QBE, Zurich and Aviva are finding that companies that have embedded the use of iAuditor into their processes and culture have a greater chance of preventing losses. Dan Joyce, General Manager EMEA at SafetyCulture, joins Matthew on to discuss the problems the company's technology addresses and the value being generated from client data.   Topics include:  Why it takes alot of work to build a simple solution   How iAuditor is being used to manage COVID-19 restrictions Why insurers are choosing SafetyCulture How companies are using iAuditor for claims defensibility Future plans and new product launches If you are enjoying our discussions please leave us a review on which ever podcast platform you use. You can also contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Maintaining growth is hard, no matter how good the technology. Novidea was founded in 2009 and today provides its technology platform to 90 brokers and MGAs in 20 countries. Lianne Trantz, VP Marketing, Novidea, joins Matthew Grant to discuss how she has brought together her experience and lessons from marketing in industries outside of insurance (such as advertising), along with her personal experience in technology to create an integrated and fresh approach to marketing at Novidea. There are some great lessons here for anyone wanting to learn about best practices and new techniques. Listen here or on any decent podcast platform, including Apple Podcasts, Spotify, and Google Podcasts. Topics include: Best-practice learnings from working in Adtech and other sectors B2B insurance marketing – examples of techniques that work Differences in marketing approaches between the US, UK, and elsewhere The benefits of an integrated multi-channel approach (podcasts, webinars, LinkedIn, PR, etc) How to convert marketing activities to sales leads Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

In the week that Lemonade had its IPO, Matthew Grant has been speaking to another VC firm about what it’s looking for in its portfolio companies. Matthew spoke to Ollie Forsyth who has crammed a lot into only a few years. One of his current roles is community manager at Draper Esprit. Ollie comments on the current technology scene from the view of a millennial, and has advice for aspiring entrepreneurs and those wishing to benefit from what Draper Esprit offer. Ollie brings a different perspective to innovation from our usual guests. As well as a day job identifying late-stage technology companies, he has also run his own businesses and has hosted the popular "The Makers Podcast" for two years. Talking points from Episode 92 include:  Making your own way in the world How to get noticed as an entrepreneur Why now is a great time to hire talent What Gen Z customers are looking for from insurance The changing world of work post-pandemic Tell us what you think or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

We are hearing alot about what the future is for insurance brokers - where they add value, how they are evolving and even, in some areas, whether they are relevant at all.  But when it comes to complicated insurance covers, the brokers that are expanding their traditional roles and moving into offering advice, analytics and data will continue playing a vital role for many years to come. Barnaby Rugge-Price, CEO of Hyperion X, one of the divisions of Hyperion insurance group joins Matthew Grant to discuss how they, as the technology arm of a fast growing broker, are expanding the company's offering to fit the changing needs of the customer. Listen now for more on: Using data to provide real benefits to clients Building a truly digital market strategy How Hyperion X works with the rest of the Hyperion Group Changing habits for the post-pandemic world Recruiting talent from outside the industry Tell us what you think or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Innovation is great, but one thing's clear from the last few years - no insurer can totally abandon its core legacy systems and switch to the latest technology in one simple move. Tony Grosso brings a breadth of practical experience from a career in IT, starting his own business, working at a leading US carrier and now running marketing for EIS Group. EIS was founded in 2008 and describes itself as providing a platform for high velocity insurance operations.  In this episode Matthew's discussion with Tony covers a wide range set of topics including: - the role that "coretech" has to link together Insurtech applications and established technology - what people want from insurers today - why thousands of APIs running in a headless function is a good thing (and what that means) - the work EIS is doing with Liberty Mutual and New Zealand based Tower Insurance - the results of the EIS survey on the insurer of the future, and why the biggest priority for 1/3 of respondents is to move beyond just insurance protection and add more value   And much more Tell us what you think or contact Matthew Grant on Linkedin here Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim

Founded in 2016 by David Daiches and Dan Bratshpis INSHUR is an MGA making it easier for ride share drivers, including those covered by New York's TLC (Taxi and Limousine Commission), to get insurance coverage in the US and UK working closely with Uber, Lyft and others.  Recorded from INSHUR's offices in Brighton back in March and updated with a call to Paul Doran - VP Marketing (who spoke to us at our event recorded on episode 26 last April). Matthew's discussion with David  include: - How to get professional drivers confident in a new insurance coverage - Why speed is important when providing a quote - How they create and support their community of drivers - Risk profiles of electric cars versus traditional fuels And much more Tell us what you think or contact Matthew Grant on Linkedin here Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning   Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time

Traditionally executive recruiting has relied alot on face to face meetings and personal contact. Whilst recruitment may have slowed down in the last few months it hasn't stopped. In this midweek episode from our occasional masterclass series, Matthew Grant is talking to Gavin Naimer, who has built a business recruiting senior executives for insurance companies and their partners, to find out what's happening. Topics include: - How to assess your candidates, or your next employer, from afar - The questions you must ask - What is the impact on slow down in other industries in bringing new talent into insurance - What have we learned about the benefits of interviewing remotely compared to the cost and logistical challenges of face to face? And much more Tell us what you think or contact Matthew Grant on Linkedin here Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning Resources: "Who, a method for hiring" by Geoff Smart and Randy Street Gavin Naimer on Linkedin  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time  

One of the fastest ways to find out what's making an impact right now when it comes to innovation in insurance is to talk to the people investing in, and advising to, the companies building new tools and technology. Florian Graillot has over 10 years of experience in investing and chose insurance as the market in which to launch his fund astorya.vc. Today the fund is investing in Aazzur, Wetterheld, Zelros and, in the few days since we recorded this interview, has announced its investment in Sesame it.  Florian is also well known as a daily commentator and publisher of fresh insights and breaking news in Europe's insurance and technology space.  Matthew Grant covers a wider range series of topics when he talks to Florian including: - the key themes that insurers care about  - which company's astorya has invested in and why. And what's next - how the insurance landscape has changed in the last year and what to expect next - how to efficiently source new investment opportunities - why Florian is committed to publishing content as well as managing his investment portfolio And much more Tell us what you think or contact Matthew Grant on Linkedin here Want to claim your InsTech London T-shirt? Leave a review and tell us at [email protected] A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Another slight shift for this week's episode. The tables were turned and Robin Merttens and Matthew Grant were interviewed as one of the keynotes for the recent Insurance Insider event "InsiderTech". Catrin Shi asked such great questions - and we haven't recorded a partners' chat for a while - so we polished it up and here it is. We managed to fit all of these into 30 minutes: - What does Insurtech actually mean these days? - How is funding getting in for insurtechs, start-ups and others? - Acceleration in activity over last few months? - Are we seeing a once in a decade opportunity now? - What's happening in innovation at insurers themselves? - Data - good or bad? - Advice for innovation mangers at insurers? More information about Insurance Insider here  https://insuranceinsider.com/ Comment directly on the podcast or contact Matthew Grant on Linkedin here Know which bird is singing in the background? Tell us at [email protected] A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  

Whether launching a start-up or running a major company, the decisions you make about the technology you use and the people working closely with you will be critical to the success of your business.  In this episode Matthew Grant talks to Frank Perkins, CEO and founder of Inari. Frank comes from a background of building technology whilst working inside major insurance companies and in 2017 launched Inari. Frank and his colleagues participated in the Lloyd's Lab in 2019 and are providing the underwriting infrastructure and analytical tools for companies in the UK and Europe. In this episode we asked Frank to give his advice on areas that include: - How to find your technical co-founder or CTO - How to work with outsourcing companies to build your technology - How to specify development work - Legacy, and how to work around it And a lot more Comment directly on the podcast or contact Matthew Grant on Linkedin here  A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.          

Whilst some organisations may look elsewhere to blame for the increasing costs of placing insurance in London, Brit has decide to strike out and show what digital can mean for an established company with the launch of Ki, it's algorithmic syndicate. In this episode Matthew Grant talks to Mark Allan CFO of Brit, and James Birch, head of innovation to learn about the motivation for launching this new initiative, how it will work and why they chose to partner with Google Cloud and University College London.  Topics covered included: What is a lead-follow syndicate? How will Ki select what it wants to underwrite? Is the algorithm smart enough to admit when it doesn't know the answer? What is the human oversight? Is an active underwriter required? What are the implications for the future of Insurtech organizations, rather than a start-up or a scale-up? What does Lloyd's think about this? What and why is Ki "anywhere, anytime"? More information on Ki at - https://www.ki-insurance.com Comment directly on the podcast or contact Matthew Grant on Linkedin here  A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  

The potential for sensors, data and IOT (Internet of Things) to dramatically improve risk reduction has been known for many years. Telematics are now widely used for motor insurance,  but some insurers still struggle to find ways to effectively partner with their clients to integrate the use of IOT into their overall offering. Sean Ringsted is chief digital officer at global insurer Chubb. He's also the company's chief risk officer and was formerly chief actuary, sitting on the company's executive committee. He is one of the best-placed people in the industry to both know, and influence, the use of IOT, and he's a big supporter of the "prevent and predict" approach to insurance.  When we spoke to Sean for episode 35 in July last year he spoke enthusiastically about the use of sensors and IOT, and referenced some of the companies Chubb was working with. For this episode Matthew Grant and Sean talk specifically about examples of how Chubb is supporting its clients with IOT solutions that are providing benefits for their clients and for Chubb. They also discuss what can be done today, and what the opportunities are further into the future.  Topics include: Why IOT offers so much more than just risk pricing Recovery of multi-millions of dollars of stolen computers through the use of tracking sensors The prevention of major water damage to a college through early intervention Working with brokers to support the client Real-time exposure measurement Who should pay The opportunities and challenges of wearables A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  

With all the attention on COVID-19 just now there is a risk we forget one of the other emerging risks of the last few years - cyber. But of course it's still very much a threat and, in some areas, growing. Most large companies will have their own CISO (Chief Information Security Officer) but for smaller or medium sized companies it's harder to be able to assess their exposure, understand how to reduce the risk and know what insurance options are available. Kynd was only founded two years ago by Andy Thomas (CEO) and Melanie Hayes (Chief Marketing Officer) but is already establishing its as one of the companies that SMEs can turn to, and brokers use, to assess and mitigate cyberrisk. In this episode Matthew Grant talks to Andy and Melanie to find out the cyber risk facing companies, how to manage it, what Kynd is offering and how it works.  Areas covered include: A quick and free test for companies to assess their areas of potential exposure Statistics from the Kynd study of 200 of the UK AIM listed companies that reveals what their own cyber vulnerabilities are The Kynd "broker buddy" system to help brokers help their clients How and why the company has been able to scale up, and find clients so quickly To find out about companies building cyber models, head over to Episode 28 with our interview with Pascal Millaire. Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning   Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.      

Nigel Walsh has been helping the insurance industry get to grips with the opportunities offered by technology for many years - both in his day job as a partner at consulting firm Deloitte, and as a regular speaker, writer and co-host of the Insurtech Insider podcast. In another lively discussion, Matthew Grant talks to Nigel, covering a wide range of subjects including: - Has insurtech lived up to its potential? - Will the future of insurance give us more choice, but more complexity or less choice but more simplicity? - Starting up your own business or staying employed? - Why insurers need to call us by our names, not our numbers And of course a whole lot more Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning   Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.    

We like to mix it up for our events - a chance to hear from some established companies, insurers and the newcomers. Part of our philosophy at InsTech London is our "pay forward" approach. We lookout for the best upcoming companies, or even just great people with great ideas - and we give them a place to talk about what they are up to. We've been delighted to have so many of our early speakers return as corporate members in the last couple of years supporting what we do, and getting more benefits from our network once they have funding.  These two interviews were recorded live in February at The Steelyard. Sai Lakshmi from Caura and Amit Patel from Hlthie both have great stories to tell about their own emerging businesses including: - Establishing market fit - Developing partnerships - Building a career to gain experience Find out more about what we are up to at Instech London on the website www.instech.london Sign up to our newsletter to find out what we are thinking each week and how to contact us if you think you've got something worth talking about.   https://www.instech.london/podcasts  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  

Live events can still exist even if we can't all hang out together in the same place. In this episode, Matthew Grant is talking to Andy Wiggans of the digital video platform BrightTALK about best practices for sharing content and engaging with your customers. Not surprisingly BrightTALK has seen a massive increase in usage for its platform over the last few weeks as its client base of over 1,500 companies relies on it to talk directly to their clients and prospects.  At InsTech London we are now running weekly events on BrighTALK, talking to more of the leaders in technology, innovation and insurance. We have been able to keep up the spirit of our live events, and are quickly building up a growing audience to complement our weekly podcasts. You can see more of what we are doing at the BrightTALK InsTech London channel  See more of what we are up to including all our prior events at www.instech.london Thanks to Vlocity for sponsoring our BrightTALK channel 

Matthew Grant and Robin Merttens discuss the latest insurance, innovation and insurtech news that has caught their attention.  The conversation took place to launch our new series of live events on Brighttalk, where we'll be bringing you news and interviews until we can relaunch our events at The Steelyard in London.  You can find out more about what we're planning on our new Brighttalk channel, including details of our Insurtech Survival Guide event on Thursday 6 April.  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.   Complete the InsTech London Podcast Feedback Survey to claim your CPD time

Anthemis is one of the most well known investors in technology start-ups and scale-ups supporting insurance and financial services. Portfolio companies include: Goji, Flock, Hockodo, Insurdata, Quantemplate, Stable, Trov, Tremor and Yulife. Matthew Grant caught up with Anthemis partner and former lead investor at Allianz, Ruth Foxe Blader, to learn about how and why Anthemis invests. The discussion covers life before and during the pandemic, as well as a look to the future state of fintech and insurtech.  A great discussion with another instech.london member company. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. After listening to Episode 76 you will know: What Anthemis Group means by "embedded finance" How it evaluates companies for the fund What characteristics it looks for when meeting companies Complete the InsTech London Podcast Feedback Survey to claim your CPD time. 

Wondering about how to create a podcast and best practices for recording sound? In Episode 75 of the InsTech London podcasts, we're kicking off a series of "Instech Investigates" - a look beyond the usual topics and a chance to learn more about the skills you or your team may need in today's world.   Matthew talks to former BBC Sound Engineer Peter Roach, who now runs VisualMonkeys and who is normally on the other side of the microphone editing our weekly podcast. Matthew and Peter discuss podcasting and recording techniques, subject types, what equipment to use and how to edit.  You can listen to all the previous episodes of our podcast on the InsTech London website. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. After listening to Episode 75 you will know: the equipment you need to record a podcast how to edit your audio  where to distribute your podcast online Complete the InsTech London Podcast Feedback Survey to claim your CPD time.     

Remember when we all got together and ran in person events? Recorded live at The Steelyard, Episode 74 features the highlights from our event with Google Cloud, including what their plans are for insurance and they type of companies they want to work with. InsTech London’s Robin Merttens and Matthew Grant talked to Damion Thompson, Head of Insurance UK, Google Cloud along with some of the partners they are already working with.  Take a trip with us down memory lane to hear more from Cytora, Quantiphi, Quantexa, Aviva and Apigee. A written summary of Episode 74, plus a gallery of photos for you to view, download and share, is available on the InsTech London website. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. After listening to Episode 74 you will learn: Why Google Cloud is interested in working with the insurance industry How its technology can help insurers What sort of partners they are looking to work with Complete the InsTech London Podcast Feedback Survey to claim your CPD time. 

This week's episode, recorded in February 2020 - is a great lesson in the "art of the possible" when it comes to having, and delivering on a bold vision.  CEO & founder Gary Hoberman and his team have raised more than $150m for Unqork since the company was founded in 2017, to provide "no code" solutions to insurers. Today the company is working with a number of insurers, and at scale. Wondering if legacy is still a problem? Keep listening.   Matthew Grant finds out how and why Gary founded the company on Episode 73 and why their no-code solution is capturing so much attention. Topics include: what no-code actually means how companies are managing the move from legacy systems making an impact with key decision-makers and investors building a business and team at speed A written summary of the key insights is on the InsTech London website podcast page Keep up to date with all of our podcasts and the latest news from InsTech London members by subscribing to our weekly newsletter. Continuing Professional Development InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time. 

This week we have a "pandemic podcast" special edition. A series of interviews recorded on Thursday 12 March, the day after the WHO had declared Covid-19 Coronavirus a pandemic. In this 40 minute edition Matthew Grant sets the scene for exploring the potential for new and established innovation, analytics and data to help manage the spread of the virus in the short term, and improve insurance offerings and understanding and mitigation of the risk in the future.  Matthew reviews the context of the pandemic to understand how what we are hearing in the news compares to medical opinion, talking to Dr Chris Martin. Whilst there has been modelling of pandemics and research in the medical community, it's been somewhat limited for insurance purposes. Robert Muir-Wood, Chief Research Officer for RMS, the catastrophe modelling company provides an overview of the issues, the impact from an insurance perspective and how Covid-19 can be modelled and losses estimated.  The impact on the insurance industry will be significant. Sam Casey from Insurance Insider, has been talking to insurers and provides an assessment of the breadth of covers affected, and some of the largest unknowns such as the potential for cancellation of the Tokyo Olympics. Nick Wildgoose, formerly responsible for supply chain at Zurich Insurance, explains some of the challenges and potential pinch points. SparkBeyond is providing AI tools to help the Italian government understand and manage the spread of the virus and Alex Easaw explains what they have been finding.  Matthew released a companion article to this podcast on Saturday, available here on Linkedin. We are planning to continue to review the lessons to be learnt from Covid-19, impact on the insurance industry, data sources available and opportunities for innovation.  Thanks to all our guests for taking the time to speak to us at a busy time, and Peter Roach of Visual Monkeys for the fast turnaround of this episode.   

Concirrus is one of the most well-known companies in London to have emerged in recent years, providing analytics for commercial underwriting to a growing list of insurers. CEO and Co-founder Andrew Yeoman joined Matthew on Episode 71 to talk about his motivation for starting the company, how Concirrus has grown and the future opportunities for helping insurers and companies with risk selection and risk prevention.   Topics include:  How to be relevant when talking to potential clients Finding relevance and insight in third-party data New technology and the challenges and opportunities facing the industry Developments in marine underwriting and commercial fleet insurance Read and share our summary here  You can hear more from Concirrus at our Lessons from Insurance Innovations in Motor, Mobility and Beyond evening event on 30 March, with Chris Gill among the speakers. More about what we are up to at: www.instech.london To keep up to date with future podcasts and news from other InsTech London members, sign up to our weekly newsletter.

After honing his skills and gaining experience in other industries, David King settled on insurance and, with co-founder Johnny Bridges set up Artificial Labs in 2013. Today Artificial is helping deliver major efficiencies for insurance companies in how they collect and analyse third-party data. David joined Matthew on Episode 70 of the InsTech London podcast and topics include: Why the insurance industry is a great place to launch a business The benefits of different accelerators and incubators Lessons learned from Ping An and the Chinese market Identifying the right technology mix for different clients When to bring in a CEO The importance of networking and relationship building You can read more key highlights from Matthew and David’s conversation on the InsTech London website. David also appeared on Episode 22 of the podcast, appearing on stage at our event in April last year to discuss the launch of Tarian’s new cyber MGA.  Membership details and other enquiries: [email protected] InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk  

Proving that it's never too late to start a new business, John Cavanagh retired as CEO from Willis Re in 2017 to set up Beat Capital with Tom Milligan (previously Co-CEO of Ariel Re). Today Beat Capital is supporting multiple underwriting businesses, set up by experienced and entrepreneurial underwriters. John has been working for over 45 years in insurance, including 21 years at international specialty reinsurance broker RK Carvill where he was joint CEO. In addition to running Beat Capital, John is Chairman of Slipcase, founded by Alex Hearn.  It was a real pleasure to speak to such an experienced and well known figure from the global insurance market. Matthew has known John for many years and he is a long time supporter of the use of technology, data and analytics to enhance underwriting and risk management.   This wide-ranging discussion includes: Launching a start-up The importance of Lloyd's in the global insurance market The balance between using analytics and underwriting intuition The role of the new "Syndicate in a box" at Lloyd's (and what that actually means) Why John got involved with Slipcase and why what they do is so relevant for insurance Getting the right work-life balance You can find, read and share the summary of this discussion, along with all our other podcasts at https://www.instech.london/podcasts Membership details and other enquiries: [email protected] InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk

As data becomes more widely available, underwriters may have more information to select and price the business they are taking on, but they don't have more time. This week Matthew Grant talks to Richard Hartley about how Cytora has grown since 2014, the challenges of being a founder and how the company helps insurers identify and focus on the accounts that are going to be more profitable. Topics include: Finding investors as a start-up and scale-up The challenges of building a team as the company evolves Cytora's clients Distributing through other platforms The role of accelerators and incubators  For a written summary of this discussion - and more information about Instech London go to https://www.instech.london/podcasts Membership details and other enquiries: [email protected] InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk   

Live highlights from the InsTech London "Future of Payments" evening at The Steelyard on 21st January 2020 hosted by Robin Merttens and Matthew Grant Mastercard's Ian Slater & Ruth Polyblank discuss:  Why Mastercard is so enthusiastic about the opportunities of working with partners in insurance  Lessons from the banks and fintech - and relevance for insurtech Why data will change perceptions of insurance How insurers can collaborate with Mastercard Followed by Laura Harvey, Strategic Director at Davies Group on the benefits of virtual credit numbers (VCN) to speed up payments to policyholders. A written summary of Ian, Ruth and Laura’s conversations is available on the podcast section of our website - https://www.instech.london/podcasts You can also download the full agenda and photos from our Past Events section - https://www.instech.london/past-events/future-of-payments-in-insurance Membership details and other enquiries: [email protected] InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk

Ask someone to name some of the more successful UK insurtech scale-ups and Digital Fineprint (DFP) often gets a mention. In 3 years CEO and Founder Erik Abrahamsson has taken DFP from holding meetings in a garden shed to raising £7m in funding and securing an impressive list of clients.  He joined Matthew on Episode 65 of the InsTech London podcast for a conversation that covered: Using new data sources for selecting and pricing SME insurance Tips for a new company on pitching to prospective clients Why in a world that is turning digital, personal contact still matters in insurance How DFP is able to recruit senior people from established insurers  Lessons learned from working in the Lloyd’s Lab If you liked what you have heard then please leave us a review or a comment on your chosen podcast platform. Look out for the shareable summary of this episode at https://www.instech.london/podcasts Membership details and other enquiries: [email protected] InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk

The launch of a new Insurtech fund – Brewer Lane Ventures – was announced earlier this month. Martha Notaras will be Managing Partner along with founder John Kim. Martha was formerly part of the team at XL Innovate – investing in successful startups such as Lemonade, Cape Analytics and Slice and she has many years of experience in identifying and investing in technology companies in and outside of insurance.    Martha is also well known as a lively and informed presenter and panelist at insurance and technology conferences. Matthew talks to Martha from her office in California. The topics they cover include: New opportunities in insurtech including climate change and cyber. Why the past is not a good guide to the future. Data and the challenges for insurers.  How the reaction of incumbent insurers to the relevance of insurtech has changed over the last few years. The best way to keep up to date with what is happening in insurance and technology The goals for Brewer Lane Ventures and the type of companies it will be investing in Look out for the summary of this discussion at https://www.instech.london/podcasts Membership details and other enquiries: [email protected] InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk    

This week we're talking once again to Bernard Goyder, a journalist with Insurance Insider. Bernard is currently on a posting to New York, having previously been the Insurance Insiders' technology correspondent in London. We last featured Bernard in June 2019 shortly after he arrived in the US and Matthew catches up to find what the world of insurance, technology and insurtech looks like from the US. The areas we cover include: A review of the end of year reinsurance renewals (and what they are) What's happening in the casualty market Why MGAs and insurance brokers have been such attractive acquisition targets Commercial auto in the US and why this is an opportunity for insurtech Telematics, modelling wildfire, cyber and property exposure Disruption opportunities in the claims market Will Lloyd's of London move to profitability this year? Scale-up Insurtechs to look out for If you enjoyed this, then take a look at our website www.instech.london to find all our other podcasts, events, newsletter sign up.  InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk    

We've interviewed well over 100 people in 2019 and you can hear most of them on the InsTech London podcasts. Our guests share fantastic insights - whether on stage speaking to us at our events, or for Matthew's longer in-depth interviews.  The leaders from insurance companies, the founders and CEO of technology companies (small and large) that they are working with and others that are truly influencing the shape of the industry. Over the break we've been looking to see what consistent themes have emerged during our chats to some of the leading figures from a handful of the largest and most well-known insurance companies in the world. Some of the most frequent topics that came up were: Why it's important to look at the customers' problems when considering innovation opportunities. How data is really being used, with a particular emphasis on what the future of IOT holds. The importance of partnerships between insurtech and other technology providers and insurers. The emergence of the augmented underwriter. How to encourage innovation throughout a large organisation. We're starting off the year with the specific thoughts on these topics pulled from conversations with some of our most popular guests: Sean Ringsted, Chief Digital Officer for Chubb (episode 35) Graham Elliott, CEO & Founder of Azur Underwriting (episode 37) Adrian Jones, Head of Ventures & Strategic Partnerships at SCOR Global P&C (episode 42) James Slaughter, CUO for Commercial Speciality at Liberty Mutual (episode 47) Kelly Ward, AXA Partners on stage at Instech London in November (episode 55) Michele Williams, Head of Allianz Global Corporate & Specialty's central innovation unit XSE  (episode 56) This episode will give you a useful taster of our full interview (or a chance to hear the highlights again) but the originals are definitely worth a listen. Take a look at the full list of episodes at https://www.instech.london/podcasts Also - find out what we are thinking each week by signing up to our newsletter  InsTech London Podcast Host: Matthew Grant Produced by Simon Fyles: [email protected] Edited by Peter Roach: visualmonkeys.co.uk  

The role, and potential, for MGAs has been much discussed in 2019, with some significant fundraising and acquisitions.  Jacqueline McNamee, a former underwriter, became frustrated with the speed of innovation at her previous employer and launched C-Quence in 2017. Matthew interviewed Jacqueline for one of the keynote presentations at the Cytora conference in November and this episode has the highlights of their discussion. Topics covered include: What is Management Liability insurance The sources of data used for underwriting Why C-Quence built its own technology stack The importance of speed The value of the broker channel Use of Cytora product Information on all our podcasts can be found here To find out about our forthcoming events, how to become a member and register for our newsletter go to www.instech.london Read Matthew's article "MGAs the fast track to insurance innovation?" Produced by Simon Fyles, [email protected] Edited by Peter Roach, visualmonkeys.co.uk

Robin and Matthew grabbed some time out from a busy year-end to review their personal highlights from the past 12 months, and take look at what's coming up in the next few months. Topics included:  Redefining insurtech  From start-ups to the big guys: innovation on all fronts Funding The growth in the Life & Health market Our plans for 2020 Thank you for your downloads and support. If you have liked what you have heard, then please leave us a review on your chosen podcast platform You can get the latest InsTech London news and event announcements by signing up to our weekly newsletter.   Produced by Simon Fyles, [email protected] Edited and angel dust by Peter Roach, visualmonkeys.co.uk

Ryan Kottenstette founded Cape Analytics in 2014 to help companies identify building characteristics based on aerial imagery. Five years on and Cape has analysed 80% of the US population (in terms of physical property risk) with the resulting data being used to help price and manage insurance policies and reinsurance portfolios by over 30 companies. Today the company ranks as one of the best known technology companies in insurance to have emerged in the last few years.   Ryan and Matthew's topics discussed: the challenges (and successes) he has seen when building a company using satellite, aircraft and drone data for more accurate pricing use of third-party data dealing with uncertainty the growth in "insurtech" and insurance innovation understanding wildfire risks through artificial intelligence approving new class plans and rate filings the importance of focussing on customer needs If you want to hear more from Cape Analytics, they will be in London at the end of January and we are hosting a breakfast event for them. Details in the Instech London newsletter.  You can stay up-to-date with all our 2020 events, plus find out how to become an InsTech London member, at www.instech.london.

Allianz is one of the world's largest insurance companies, so how does an organisation that size stay ahead when it comes to innovation? Matthew talks to Michele Williams, Head of Allianz Global Corporate Corporate & Specialty's central innovation unit XSE, to find out what the group is doing, and the areas of analytics and data they are interested in. Michele explains Allianz's strategy for producing new ideas - which are focussed around their clients' needs - and how they work with start-ups, scale-ups and technology providers. Michele explains how Allianz's Trend Compass tool has become a central focus for looking at which directions the insurance market might head in. The tool is available for anyone on the Allianz website - https://tci.agcs.allianz.com/ To find out all that we are up to at InsTech London - including our growing corporate member list, and details of last two years events take a look at www.instech.london. Our events begin again in January 2020. We're delighted to be bringing you this podcast with support from the Insurance Insider. For a free copy follow this link -  http://campaigns.insuranceinsider.com/instechlondon/

In our last episode we brought you the first half of our event on the 22nd October on Platforms and Ecosystems. We're back with the second part of the evening this time. Robin's on stage talking to four companies (three of whom are corporate members and one a start-up) all with very different approaches to providing access to data, analytics from third parties. Kelly Ward, Sales, Marketing and Distribution Director, AXA Partners (2:10) Andrew Passfield, CEO and Al Robertson, CTO, ICE InsureTech (9:00) Mark Dreux, Head of Strategy and Business Development, DMS (16:00) Jerad Leigh & Ben Rose, Co-Founders, RiskBook (24:00) You can read the summary of the evening, see photographs from the event and the full agenda on the dedicated event page on our website at https://www.instech.london/past-events/emerging-ecosystems-and-platforms-for-insurance And check out all our podcasts, events and future activities at www.instech.london    

Platforms are emerging as one of this year's top topics for insurance and technology - and we are going to hear a lot more about them in the next year. Start-ups have been finding it hard to get the attention of insurers, and experience is showing that most insurers are not really set up to nurture early stage companies. Insurance technology platforms provide a way for insurers to more easily access data, analytics and the related services they need to improve efficiency and engagement - and for technology companies to get to insurers. Our event on 22nd October at The Steelyard featured companies talking about their platforms and their ecosystems. In this, the highlights from the first half of the event, Matthew is on stage with our sponsors Novidea, their platform Salesforce and their ISVs (Independent Software Vendors) Conga and Financial Force.  You can read our summary of the whole event on the dedicated page on our website - and see photos and details of all the speakers. Look out for the remainder of the evening that included Guidewire, ICEinsurtech, AXA, DMS and RiskBook. We're delighted to be bringing you this podcast with support from the Insurance Insider. For a free copy follow this link -  http://campaigns.insuranceinsider.com/instechlondon/  

Not every innovative, fast-growing technology company in insurance is a start-up. RDT was founded in 1991, but Mark Bates has the energy, enthusiasm and tech driven vision more commonly founded in early-stage companies. He's grown RDT to be one of the leaders in the UK providing the core underwriting platforms to 19 insurance companies and MGAs around the world. RDT is exploring new technologies such as voice, as well as creating its own consumer app.  Matthew finds out how (and why) Mark founded the company,  what they are working on today and exactly why one of their clients is responsible for 50 million calls on the RDT server each day. RDT is one of the many InsTech London corporate members. Find out more about what we are up to at www.instech.london We're delighted to be bringing you this podcast with support from the Insurance Insider. For a free copy follow this link -  http://campaigns.insuranceinsider.com/instechlondon/  

We're back in the Lloyd's Lab for this week's episode talking to Amrit Santhirasenan. Amrit, a qualified actuary,  founded Hyperexponential having become frustrated by the lack of available tools he could use to run his actuarial models. Previously head of pricing and analytics at Tokio Marine Kiln, Amrit founded Hyperexponetial (or HX) in 2017 and already has clients and revenue. Matthew finds out from Amrit how his time in the Lloyd's Lab Cohort 3 has been accelerating the company's success in finding supporters and clients in Lloyd's and beyond.  Look out for our write up of this interview coming soon, and save time from taking your own notes by reading the transcript on www.instech.london (available a few days after our podcasts are released). The Instech London podcasts continue to be supported by Insurance Insider, one of the best and fastest providers and insights of information for the global commercial, speciality and reinsurance markets. Get your free copy here --  http://campaigns.insuranceinsider.com/instechlondon/

One of our most lively and most popular events so far - in this, the second half of our "Reverse Pitch" event from The Steelyard that we held on 24th September, Matthew Grant is on stage talking to Hayley Maynard, Chief of Staff to the CUO of Allianz ACGS and Karl Stanley VP Technology Ventures, Renaissance Re. Two great guests from two of the world's biggest insurers.  You can find out highlights from every speaker on the night - and what help they are looking for - on the event section of www.instech.london Enjoyed this? If you haven't found the first half yet - it's Episode 49.  Please do drop us a line if you like what we are up to - or what to know how you can get involved with InsTech London (made in the UK but connecting globally) to [email protected]. And we are still offering our Insurance Insider free copy - more details here  -  http://campaigns.insuranceinsider.com/instechlondon/

We were delighted to be able to find some time with Rob Galbraith whilst he was over in London recently. Rob is well known for his commentary on insurance, insurtech and all things related.  Join us to find out why Rob, author of the recent insurance bestseller "The end of insurance as we know it", has been called "the most interesting man in insurance" and "the WD40 of insurance".  Matthew and Rob compare notes about the latest issues in insurance and technology, mutual friends, finding information and other hot topics from around the world. (Note - since we recorded this, Amazon lowered their UK price of Rob's book in line with the US price) This is a special mid-week release. Too much to talk about and not enough time!  Check us out at www.instech.london. And not forgetting the free Insurance Insider issue to all our listeners. Download it from http://campaigns.insuranceinsider.com/instechlondon/

The summer is over and we're back in the Steelyard for our autumn season of evening events. There are many opportunities to find out what technology companies offering product and services to insurance have to offer, but how often do we know what the insurers really want? In this episode, from the first half of our Reverse Pitch event on 24 September,  Robin Merttens is on stage with our guests, finding out what they are up to and where they need help. Part Two coming soon. Who needs Vegas? Jamie Garratt, Head of Underwriting Strategy - Talbot (2:00) Madeleine Durand, Senior Strategy Manager -  Bupa (8.25) Jason Smith, Deputy Lead, Data Exchange - Experian (12.35) And our very own Paolo Cuomo in his new role as head of Strategy at Brit (18:00) No need to take notes - get the summary of what we heard at the event, and all 20 requests for help from our speakers in the article on the event specific section on  our website www.instech.london. You will also find photos from the event and the full agenda. Thanks to PKF Littlejohn for sponsorship of this event, and to Insurance Insider for their support for these podcasts. This autumn our podcasts are being supported by Insurance Insider and they are offering a free issue to all of our listeners. Download it from http://campaigns.insuranceinsider.com/instechlondon/    

The curse of "legacy" is often blamed for lack of innovation in established insurance companies - but is that really the problem? Instanda was founded 7 years ago and has proved it can successfully build new systems for insurers and work alongside, and with, legacy and still deploy its solutions quickly and relatively cheaply. With 40 companies drawn mostly from P & C, Instanda is now branching out in Life & Health. Trevor Davis joined Instanda last year from Swiss Re. In this episode he talks to Matthew Grant about how the company builds its products, why it has been successful, the new opportunities arising in the Life & Health space and what the future for System Integrators may look like.  This autumn our podcasts are being supported by Insurance Insider and they are offering a free issue to all of our listeners. Download it from http://campaigns.insuranceinsider.com/instechlondon/ To find out what we are up to at InsTech London - our future events, past events and our weekly news, go to www.instech.london    

Liberty Mutual is the world's fifth-largest property & casualty insurer. James Slaughter is responsible for setting the overall underwriting strategy -  which includes pricing, risk appetite, distribution and innovation - for the global commercial & specialty lines business of Liberty Mutual. Matthew talks to James about what drew him to insurance and the challenges of bringing change and new technology to the underwriting of large and complex risks. Topics include lessons to be learnt from personal lines, creating an internal culture of innovation and how the market will evolve in the next few years.  More information on James and the head of innovation partnerships, Premal Gohil  To find out what we are up to at InsTech London, our past and future events go to www.instech.london For your free copy of Insurance Insider go to  http://campaigns.insuranceinsider.com/instechlondon/  

A short episode this week as Matthew and Robin talk about what they have been up to recently, the latest trends catching their eye and what the autumn has in store for InsTech London and our community of 4,000 people supported by 80 corporate members.  Find out about our events, members and views at www.Instech.London. To get more pithy insights and early notification of our forthcoming events try our weekly newsletter We're delighted to have Insurance Insider as our sponsor for the next couple of months. Sign up for your free issue here http://campaigns.insuranceinsider.com/instechlondon/  

The finance teams in insurance companies often struggle as much as others when it comes to bringing together multiple sources of data, and identifying key business metrics. Improving efficiency is one of the foundations of the "Future of Lloyd's" strategy and the 3rd cohort in the Lloyd's Lab brings together scale-ups rather than start-ups. Phinsys, founded in 2010, was chosen because of its record in providing systems to speed up and improve reporting capabilities to leading insurers. In this week's episode Matthew is back in the Lab talking to CRO Stuart Conibear and Marketing Director Ian Jones about what the company does, why they joined the Lab, and their experience so far.  We also hear why Phinsys became a corporate member of InsTech London and what gets Stuart and his team to give up his evenings to join us at our events.  We're delighted to bring you this podcast with the support of Insurance Insider. We know from experience that Insurance Insider readers are the first to hear about the latest global wholesale specialty and reinsurance breaking news. InsTech London listeners are eligible to download the latest issue of Insurance Insider free from http://campaigns.insuranceinsider.com/instechlondon/ To learn more about InsTech London, our members, and past and future events  find us at https://www.instech.london/ Link to Pedius, mentioned by Ian, here 

Bevis Tetlow returned earlier this year to his roots in technology, joining Imaginera as CEO after having spent 13 years as a reinsurance underwriter for Hiscox. Prior to leaving Hiscox, Bevis was chair of North American underwriting for Bermuda and London operations of Hiscox Re, as well as Head of Underwriting Systems.  The debate continues about whether insurers can evolve and innovate on their own, will become increasingly reliant on third parties for new ideas, or perhaps even disappear. Matthew talks to a former colleague from the early days of catastrophe modelling about what reinsurers really need, how to give it to them and what blind spots still remain for property reinsurers. Bevis reveals that despite 30 years since catastrophe models first emerged there are still lots of opportunities for companies that have data to solve problems for re/insurers that the models still can't solve (fraud being one).  Bevis signed up bespoke software developer Imaginera to build the reinsurance underwriting system for Hiscox. He has now hung up his underwriting pen to join founder Toby Crawford in expanding Imaginera's business in Bermuda and the UK. More information on Imaginera here - http://www.imaginera.co.uk/ We're delighted to bring you this podcast with the support of Insurance Insider. We know from experience that Insurance Insider readers are the first to hear about the latest global wholesale specialty and reinsurance breaking news. InsTech London listeners are eligible to download the latest issue of Insurance Insider free from http://campaigns.insuranceinsider.com/instechlondon/ To learn more about InsTech London, our members, and past and future events you can find us at https://www.instech.london/

Mark Geoghegan started his career as a broker in 1992 and has run Insurance Insider since 2008. In that period he has got to know all of the leaders in the London market and further afield. Over the years he has seen the industry try, but frequently fail, to adopt technology to try to mprove efficiency, decision making and the flow of information around the market. Mark and his team are frequent visitors to our InsTech London evening events. In addition to reporting on the core insurance activities, and ups and downs of the market Insurance Insider also follow what is happening amongst the new entrants and the established re/insurers.  In this episode Mark talks to Matthew about the changes he has been seeing in recent years that are making him more optimistic that finally even Lloyd's, and the traditional specialty insurance market, is going to be able to fully embrace new opportunities in data, tech and analytics. We also find out why the reinsurance market heads off to Monte Carlo in mid-september each year and a hint of the themes that will be being discussed in the next few weeks. At InsTech London we have been keen readers of the Insurance Insider for many years, and so we are delighted that this episode also marks the first of the forthcoming series that is being sponsored by the Insurance Insider.  As an InsTech London podcast listener you are now able to download a free copy of Insurance Insider here - http://campaigns.insuranceinsider.com/instechlondon/ Mark Geoghegan, and the Insurance Insiders' New York correspondent, Bernard Goyder, also feature on InsTech London podcasts numbers 17 and 30 respectively. To learn more about InsTech London, our members, and past and future events you can find us at https://www.instech.london/      

In this episode Matthew Grant talks to Adrian Jones who heads up Ventures & Strategic Partnerships at SCOR Global P&C, the #5 global reinsurer.  Adrian's P&C Ventures team at SCOR invests in carriers, MGAs, and technology companies.  P&C Ventures, one of the more active VCs in re/insurance, is fully embedded within SCOR and invests in support of the core business. Adrian is also a well-known speaker and writer on innovation and technology in insurance via LinkedIn.  To learn more about the growing InsTech London community of people from insurance, technology, start-ups, scale-ups and investors - take a look at www.instech.london  

Paolo catches up with Matthew and Robin to check in on the summer's activity in tech, data and analytics. Are insurers finally making meaningful moves to being digital, or is it still mostly digital lipstick on a legacy pig? The three InsTech London Partners talk about what's been grabbing their attention in August including Convex, Floodflash and Google Cloud and preview what's coming up next for InsTech London's autumn season. Find out more at www.instech.london          

Finding a new area of risk to model is a great way to get attention as an insurtech start-up, particularly when the founders have a deep history in insurance, analytics and technology.  In this episode Matthew talks to the founders of Describe Data - Michael Crawford, Gerard de Vere and Mick Cooney about their experience of being on the Lloyd's Lab cohort 2. After day two Michael already realised that "it was going to be amazing". When we spoke they were coming up to the end of their time in the lab and they weren't disappointed by what they had been through.  They built a prototype in 3 weeks for a product to help underwriters assess their D & O (Directors' and Officers' liability) risk. During their time at the lab they had 10 - 15 companies from Lloyd's engaging with them and finish the cohort with a strong pipeline of opportunities.  The Describe Data team are usually based in Dublin, but travel to London frequently. Gerald De Vere is a founder member of Insurtech Ireland, which like InsTech London is a member of the Global InsurTech Alliance (GITA). More information on our events and everything else we are up to at InsTech London at www.instech.london      

So what is Insurtech as a service? In these highlights from the second half of our 8th July event recorded in front of a packed room Matthew talks to Stewart Reeder of Hitachi (13:45) and three more of their partners, Damion Thompson Insurance Lead at Google Cloud,  Michael Flanagan, CEO and founder of Xtract (17:15), Craig Olivier, VP of tech stuff at Genasys (22.10). We continue our discussion (from podcast 38) about how Hitachi identify which companies to work with and put in front of their insurance clients and how they assess them as fit for purpose to ensure ease of integration, and value add for their Insurtech partners. Google sees a lot of data. The Google Cloud team don’t have access to that data, but they do see trends. 15% of the search terms each year are entirely new, and customers are becoming more and more inquisitive and impatient. Damion talks about Google Cloud’s start up programme and other ways of getting involved with them. More information can be found here or contact Damion directly via Linkedin. Xtract is radically improving the FNOL (First Notification of Loss) process for quick reporting and rigorous assessment of the loss using telematics to enable the claims handler to get notified of a loss within 5 seconds of it happening. Michael and Stewart reveal how the two companies met and why and how they are working together. Craig Olivier talks about what Genasys has done to be successful whilst operating in the competitive space of policy admin systems,  the benefit of having a REST API to enable full integration with Insurtech across the value chain and the work they are doing with Hitachi.  And how did they set up a third party claim solution in two days? Thanks to Hitachi for sponsoring the evening. The first half of the event with more of Hitachi’s partners, as well as Munich Re and Kasko can be heard on episode 38 Full information on this and all our event, including a write up of the companies speaking, a full transcript and photos of the evening can be found on the event page on our website www.instech.london

Another fast moving series of chats with more leaders from insurance, technology and data. In this episode, the first half of our 8th July evening at The SteelYard, Robin investigates how Hitachi (2:00), the 7th largest technology group in the world, is making it easier for established insurers to work with the emerging providers of data for trains, buildings and a whole lot more. Serif Otterburn, Business Development Manager, and Insurance Subject Matter Expert  “Everything Hitachi builds, from trains to medical equipment, requires insurance. A lot of insurers use historical data to calculate risk, but Hitachi is using its expertise in IoT to assist insurers to develop newer better risk models". Joining Robin and Serif are Chris Gill from QBE (7:50) and Stephen Chadwick from Shepherd (16:00). Munich Re Digital Partners (22:00) are well known for supporting a whole range of new MGAs and technology companies with capacity and sometimes investment. We get a peek behind the kimono at how they are getting on. In the words of Mark Dennis, European CEO "We’ve met with about a thousand InsurTech start-ups in the last three years. To date, we have about twenty live and wish ultimately to work with about fifty. Our job is to provide the scalability to get them to market as quickly as possible as InsurTech services.” Kasko (34:20) was on stage at InsTech London 4 years ago at one of our earliest events, CEO Nick Sühr returns to talk about the work they are doing today with over 15 insurers providing plug-and-play ready solutions, enabling insurers to turn insurance products from idea or paper to digital in a few weeks. The second half of this event follows in episode 39 with more from Hitachi and their partners. For more details on the companies speaking at the event, and transcripts from all our recent events go to the dedicated event page  See the last 2 years history of InsTech London events and profiles with many of our speakers and sign up for our newsletter at www.instech.london

Graham Elliott describes Azur as a "Managing Digital Agency" (MDA). He founded the business in 2015, providing High Net Worth insurance for clients of UK brokers, in partnership with AIG. Matthew Grant and Graham talk about the challenges of becoming a full digital insurer and other topics such as offering quotes based on only 5 questions, sources of data and the role of brokers.   You can learn more about Azur at https://www.azuruw.com/ And find out what we are up to at InsTech London at https://www.instech.london/

A double bill this week. Matthew talks to Robin about his experience of visiting the DIA Amsterdam conference this year with the highlights, lowlights and his meeting with the rising stars from insurtech in Japan. Dan White, Managing Partner at Ninety Consulting talks to us about some of the themes emerging from their white paper "Examining the direct relationship between insurance innovation and company value" We discuss topics such as why do insurers appear to compare so badly with other industries when it comes to innovation spend - is that real or just differences in the data? Which is better, lots of small innovation or a few large projects? And a lot more. We are pleased to have Ninety Consulting as one of InsTech London's gold sponsors in 2019. Follow us at InsTech.London for all past and future events. Sign up here to get our views on what is happening in insurance, technology and all things related via the Instech London newsletter.  

In this episode Matthew Grant chats to Sean Ringsted about how Chubb is introducing innovation across the company and he gives some tips to help anyone starting up a new business aimed at selling to insurers.  Sean is Executive Vice President for Chubb Group reporting directly into CEO Evan Greenberg. Sean leads Chubb’s digital efforts aimed at transforming the company into a digitally integrated organization.  Sean has 25 years of experience in the insurance industry.  He was appointed Chief Digital Officer in 2017 and has served as the company’s Chief Risk Officer since 2008, prior to ACE’s acquisition of Chubb in 2016.  Chubb provides insurance in property and casualty, accident and health, reinsurance, and life insurance. The company has a presence in 54 countries and territories as well as Lloyd's and is the world’s largest publicly traded property and casualty insurer. Chubb is a corporate member of Instech London. Matthew and Sean discuss what it means to innovate in a large company, how Sean keeps up to date with the latest information, the role of Linkedin, and the future of IOT for insurance.  Check us out at Instech London to see our range of past of future events and get access to a transcript for this interview.  

With all the talk of the use of AI and algorithms in insurance innovation we thought we'd better check out some of the potential pitfalls and challenges that need to be considered with using algorithms in financial services. Robin discusses what to do, and what to avoid with Nicholas Berry and Peter McBurney from Norton Fulbright Rose and Wan Heath from Barnett Waddingham. Who'd have thought regulation could be quite so much fun... Learn more about InsTech London at https://www.instech.london/

More fun from our Algorithm and AI event at the Steelyard on 3rd June in this, our selected highlights from the second half of the evening. We covered the first half in episode 31. Now its Robin Merttens turn up on stage talking to three of the leaders from new and growing companies servicing the insurance market telling us how they are making it real in the world of algorithms. Silvi Wompa, Chief Underwriting Officer,  ChAI (1:30) e2Value offers products to assist with property asset valuation. Its tools can be used for collateral asset valuation, risk management, and predictive modeling. e2Value is the SaaS provider delivering valuations for residential, commercial, and farm and ranch properties in the US and Canada. James Davies, CEO and Founder,  We Predict (18:00) Munich Re backed We Predict use predictive analytics and its proprietary dataset Deepview to help vehicle manufacturers make better purchasing and engineering decisions, and to insure their associated risks.  Learn more about what we are up to at InsTech London, including details of our all our events from last two years and information on our next events at www.instech.london And if you enjoyed this podcast, we've 32 more already released waiting for you...

Dickie is CEO and co-founder of the open source catastrophe modelling platform Oasis. After a career in reinsurance broking, Dickie has spent the last 8 years creating a way to help insurers get access to emerging, niche and academic data & models. Today Oasis LMF is used by many of the London market re/insurers to price and manage global catastrophe risk. Matthew and Dickie discuss the history of the company, catastrophes and other themes relevant to all data and technology companies such as interoperability, fund raising and recruiting the best people. Find out more about data, technology, insurtech and much more at www.instech.london Oasis LMF is at https://oasislmf.org/

This week’s podcast features edited highlights of Matthew chatting on stage with leading figures from AIG, Cytora, WhenFresh and Polar Capital at our live event in The Steelyard. Everyone’s talking about AI, but what’s really going on? Questions we asked included how far has AI really got in insurance, what are the regulatory issues, how to convince an insurer that the results are validated, how to tell the quality of a company’s AI credentials, where do insurers stand relative to the rest of the world, and a lot more. Our guests talk about the ways they are using AI and Algorithms in their own businesses and how they distinguish reality from hype. Tips for assessing the quality of a company that is claiming to use AI, and thoughts on how to encourage more data scientists to join the industry. What is the Moneyball effect and is your algorithm smart enough and humble enough to admit when it doesn't know?  The usual buzzing crowd and experts on stage made for another great evening. Reza Khorshidi, Chief Scientist, Global AIG (1:20) Hamzah Chaudhary, Director of Deployment, Cytora (10:45) Mark Cunningham, CEO and Founder, WhenFresh (21:10) Nick Martin, Fund Manager, Polar Capital (29:00)   Both Reza and Nick recommend the book: Prediction Machines: The Simple Economics of Artificial Intelligence by Ajay Agrawal  

The team from Insurance Insider are regular attendees at our InsTech London events. Bernard Goyder, senior reporter for Insurance Insider was previously covering the London insurance technology and insurtech space but since April he has been based in New York. In this episode Matthew talks to Bernard about what he's learning about the difference between writing insurance in the US and the UK, and why this constrains innovation in personal lines. Despite the regulatory challenges Hartford has developed into a major hub for insurance innovation and Bernard was there recently meeting the insurance commissionaire. He reviews some of the new companies he likes along with an update on Lemonade and Bernard's own experience of trying to buy renters insurance.  For more information about InsTech London and our past and future events, find us at www.InsTech.London Follow us on at twitter @InsTech_London

In this episode Matthew, Robin and Paolo catch up on what they heard whilst attending the recent Insider Tech event hosted by Insurance Insider. Robin talks about his keynote (read it here) and other themes that were emerging on the back of the release of the latest Lloyd's strategy paper. Matthew reviews the presentations by James Slaughter (Liberty) and Laurent Rousseau (SCOR) and Paolo talks about Robert Lumley's (Insurtech Gateway) description on the types of investors in insurtech today.  For more information, follow us on https://www.instech.london/ and sign up to our weekly newsletter.

In this episode, Matthew Grant discusses the challenges in building a cyber model for insurance pricing and portfolio management with Pascal Millaire, CEO of CyberCube over from the US visiting his UK office.  CyberCube was launched in 2018 as a spin-out from Symantec. Since being launched, CyberCube has signed up major insurers and brokers as clients, including CNA, Chubb, Munich Re, Guy Carpenter and JLT Re. The issue, according to Pascal, isn't a lack of data. It's just that that data is hard to come by, hard to cleanse and hard to make sense of for someone trying to underwrite a risk, or manage cyber aggregation. He discusses the benefit of having behind-the-firewall data access from partners such as Symantec, and the ability to offer a forward-looking view of risk before trends become claims. CyberCube were also one of the speakers at the InsTech London Cyber event in October 2018 and full details of the event and videos from the night can be found here. For more information on the developing cyber market, read Matthew Grant's article Cyber risk: insurance black hole or a massive opportunity?  To find out what we have coming up for future InsTech London events, and to read what we have to say in our weekly newsletter find us at www.instech.london.    

We're back in this week's episode with highlights from our event on 30th April. Matthew Grant is talking to an insurer, an insurtech and three marketing experts about how to innovate with marketing in insurance and techniques for gaining more exposure in B2C and B2B. First up is Olivia Hendrick, Director of Marketing at Hiscox UK and Ireland (2:20), describing their record breaking "cyber hack" marketing video, with over 20 million downloads. What it is, how it works and why. See the video here -  https://www.youtube.com/watch?v=WgbWBRfNLdc Andy Yeoman, CEO and Founder of marine analytics platform Concirrus  (6:20) explains how he has been able to become part of the marine underwriting community by understanding the conversations his clients want to be having. Chris Williams of Proper Linkedin Marketing (13:46) reveals the secrets to getting engagement and coverage on LinkedIn, whether to post on a personal page or a company page and how to optimise the LinkedIn algorithm. Alex Hearn, CEO and founder of new site and central content platform Slipcase (22:15) describes what insurers are most interested in and how he provides added value to them. Wondering what people read and why? See a snapshot of Slipcase's research here - contact them directly for more details.  Finally, Neil Edwards of agency Marketing Eye (28:37) explains how technology companies can take advantage of social media and when the best time is to send out news.  Interested in learning more about insurance, innovation and why people give up their free time to come along to our events? Find out more about the speakers, view photos from the events and register for future events at www.instech.london. Hear more about what we are up to by registering for our newsletter.

“Insurers aren’t bad at marketing, it's just that they haven’t had to be good at it”. Listen to Robin and Matthew host another set of lively discussions from our 'Marketing Innovation in Insurance' event on April 30th.  Creative, and still a bit edgy, we moved up to Shoreditch for our April event and we weren’t disappointed; with over 100 people attending their first InsTech London event, plus a similar number of regulars.   Highlights on the 'Part 1' podcast include AM Best (17:37) talking about the response to their innovation rating methodology, Ninety Consulting (20:18) reveal their innovation methodology and AXA (27:00) discuss its partners programme. Inshur (1:44) also explain what motivates Uber drivers to buy insurance and Gobsmack (9:35) describe a new angle on reward programmes. Look out for 'Part 2' coming soon. More details of the event, including all of the photos are available on the event page. Thanks goes to the LMA for sponsoring.

We’re hearing a lot about AI, but what about the critical building blocks, the algorithms, that insurers are starting to rely on to make decisions in underwriting and claims assessment without human intervention? Is the industry ready to delegate underwriting to machines? Matthew Grant and Robin Merttens, your hosts for the Instech London podcasts and our monthly evening events, chat about the issues facing insurers and the companies that build the algorithms for them as a preview to our next event on 3rd June. Robin reveals what he has learnt about psychographics and Matthew asks for some ideas for speakers for a refreshingly different future innovation event.   We've now over 3,000 members and support from 80 companies, making Instech London the biggest community of innovators in insurance providing a deep network of advice, partners and support.    Registration for 3rd June opens on 30th April at www.instech.london Catch up with the views and insights of the Instech London partners in our weekly commentary, sign up here  Contact us at [email protected]  

In this third and final podcast from the InsTech London evening event “MGA, the new frontier for Insurtech”  recorded live at The Steelyard London on 2nd April, join Matthew Grant on the sofa as he talks to the founders and partners of three more new insurtech MGA solutions.  First up, Matthew talks to Robert Jeffery founder and COO of Evari about the benefits that come from having both an MGA and providing a service to build technology platforms. (0:48)  https://evari.insure/  Next is Tobias Taupitz CEO and founder and of bicycle insurer Laka and Arslan Hannani from their capacity providers Zurich. They talk about the company's new approach to insurance,  their success to date and what Zurich has learnt from working with them. (6.56)   https://www.laka.co.uk/  Finally, co-founders of Envelop Jonathan Spry and Paul Guthrie tell us about why decided to work together and how they are getting on with their cyber reinsurance MGA,  backed by MSAmlin. (18:00)  https://www.enveloprisk.com/ More details from the event, including photographs and articles related to the topic of MGAs can be founded at the InsTech London webpage Finally, if you are interested in what an MGA is and why so many insurtechs are adopting this model, you may find this recent article by Matthew Grant of interest - MGAs: the fast track to insurance innovation?   InsTech London is one of the most active networks for innovaters in insurance, with over 3,000 members, supported by 80 companies and bringing together technology, data and analytics companies with insurers and other professionals. To learn about our forthcoming events and find out how you can get involved go to www.instech.london  

Three more “sofa sessions” in the second extract from of our “MGA, the new frontier for Insurtech” evening event recorded live at The Steelyard London on 2nd April. Robin Merttens talks to Matthew Reed founder of health insurance for business provider Equipsme and Andre Symes from their tech partners Genasys. (0.42) Sebastien Piguet, co-founder of Descartes Underwriting, talks about the bespoke natural hazard cover they offer with their MGA (8.10) Matthew Grant discovers from Richard Coleman how his recently launched Archipelago is getting on, and Justin Davies explains why Xceedance is partnering with them. (15.15) Wondering what an MGA is? Matthew explains in his recent article publish on Linkedin: MGAs: the fast track to insurance innovation? Learn more about Instech.London and our past and future events here www.Instech.London and find out what we are thinking in our weekly newsletter

In this episode we bring you the first three discussions we had on stage at our evening event "MGA: The new frontier for Insurtech".  First up is Bryan Phillip from small business insurance provider Coverly describing why they decided to offer a new type of insurance and who they are working with.  Jason Coombe from Tarian and David King, Founder of Artificial explain how they worked together to launch Tarian's cyber MGA. (5:40) David Janczewski co-founder of Digital Assets Services talks about his new crypto assets insurance business and Richard Chattock CEO of Insurtech Gateway describes why they chose to support Digital Assets Services. (13:30) Look out for more speakers in future podcasts. Further details and pictures from the event at https://www.instech.london/events  

Matthew Grant talks to Tony Russell, Chief Commercial Officer of Charles Taylor InsureTech - an Instech London corporate member. Charles Taylor has a long history in the insurance arena with over 3,000 employees in over 100 locations across 30 countries. Charles Taylor InsureTech was founded three years ago with, as Tony says, "the aim to work with the global insurance market on their digital journey, by blending measurable business outcomes and technology whilst appreciating how their clients wanted to trade." Tony also talks about their success in winning the DA SATS project (Delegated Authority: Submission, Access and Transformation Solution), which is powered by Charles Taylor InsureTech’s Tide solution, the partnership with Covi Analytics and the work that Charles Taylor InsureTech is doing in Latin America.

Matthew and Robin attended the Insurtech Insights conference in London on 19th and 20th March and in this short podcast discuss their impressions from this event. They review Matthew's panel discussion with Munich Re, SCOR, Prudential, Cytora and Cape Analytics on AI in underwriting (a full write up here).  They talk about some of the new companies at the event and themes emerging - plus other topics of the day.

Claims is one of the areas of insurance where there is still massive potential for cost savings (managing fraud and increasing efficiency) and improving the customer experience. This podcast features speakers from three very different companies all providing solutions for managing claims, but each at different stages in their growth.  Recorded live from our Innovation in Claims Event in London on 5th March, with an introduction from Instech London Partners Matthew Grant and Robin Merttens. Paul Stanley CEO of 360Globalnet (3.40) Jeff Manricks and Thomas Verduzco-Weisel from Shift Technology joined us the day after picking up another $60 million in funding. (15:10) Avi Baruch from Previsico, a spin out from Loughborough University, on forecasting flood and use of new techniques to help reduce claims. (25:10) Get more information from the event specific page on our website. To find our next event (free for startups) here More news and events from our newsletter  

We are back with the recording of Part 2 of our 29th January event from The Steelyard. For the second half of the evening some of the leading figures from the insurers, investors, innovators and the start-up community gave their 5 minute view of what they are seeing, and their opinions on the future of insurance.   Sam Evans the Founding Partner from Eos Ventures (2.27) Milan Sud, Head of Innovation at AXA (7.45) Niall Barton, CEO of Wrisk (13.14) Dominic Suchett-Kaye of Aon Reinsurance Solutions (20.19) Madeline Bailey, Head of Strategic Initiatives for MSAmlin (25.50) Tom Hardcastle Partner at Ninety (34.40) Erik Abrahamsson CEO of Digital FinePrint (41.13) Saadhvi Khullar European Portfolio Manager for Munich Re (46.00) You can see more information about the event, including contact details for our speakers, and many photos from the evening at our website events page - https://www.instech.london/events If you missed the first of this event, you can catch with our previous podcast, number 17.  

Recorded live from the InsTech London evening session at The Steelyard, Robin Merttens, Matthew Grant and Paolo Cuomo, the InsTech London partners, talk to Mark Geoghegan of Insurance Insider. The first half of our event on 29th January 2019. We discuss whether partnerships between the start-ups and insurers are failing, and does that mean that disruption is back on the table? What is happening globally, who has made a difference in 2018, and yes, what about blockchain? We had a packed evening for this one - over 200 people in the room providing some great questions.  See more details from the events, including access to all the photographs from our Flickr gallery at our www.instech.london on the new dedicated event page Recording from the second half of this event follows in Podcast 18    

Brian Sullivan is well known in the US as the founder of Risk Information inc. and the publisher of the Property Insurance Report and the Auto Insurance Report. Brian has been writing about and consulting to the insurance industry since 1993. Matthew Grant joined a select group of leaders from insurance and technology at his Property Insurance Report conference recently to hear about some of the latest trends in the industry. In this episode Brian talks to InsTech London about his love of insurance, and the real reason it's so hard for established companies to innovate (and it's not because the incumbents don't want to). We discuss what impact the wildfires of 2018 will have, sources of new data, the emergence of cyber as a new class of risk, flood shut off valves and connected homes. We also tackle important issues such as how insurers can effectively work with their insurance partners, the differences between the US and European insurance market and much more. Brian brings a different perspective from many industry commentators when talking about data, analytics and Insurtech. He knows the industry from the inside and optimistic about the opportunities, but cautious about the speed of adoption. You can learn more about Brian from at https://riskinformation.com/ including details of his 2019 Property Insurance Report conference, back again in Laguna Niguel, California in November. Thanks to Todd Rissel and the team at e2Value, one of the leading providers of US property rebuild costs, for the introduction to Brian and his colleagues at Risk Information. 

Innovation can be hard, but it's not impossible. Three of the leaders from insurance broking came together for the Novidea webinar on 28 November to talk to Matthew Grant about the practical steps they are taking to drive change using data, analytics, technology - whilst bringing their colleagues with them. Lyn Grobler of Hyperion talks about how her experience of working in the Oil and Gas industries has helped her ensure that Hyperion can take advantage of its extensive data. Ben Rose from Aon explains how he is working with people across the world to create a unified way to bring new ideas to emerging opportunities. Howard Lickens, founder of Clear explains how important culture is when successfully acquiring new companies and why he chose to invest in start up Konselio rather than build something internally.  And not surprisingly, for everyone, the client is at the heart of what they do. In 30 minutes we covered many of the themes from the white paper on this topic written by Matthew Grant and Roi Agababa CEO of Novidea, earlier this year. 

On 30th October, InsTech London brought together industry leaders at The Steelyard in London to debate whether the insurance industry is failing its customers in part one of the Great Insurtech Debate. Speakers included BoughtByMany, Trov, Zego, Zurich, EOS Ventures, InsurTech Gateway, KPMG, SAS and Deloitte. Many thanks to our sponsors for the night, SAS and Novidea. Join Instech London, our speakers and another packed audience to hear what they had say -  and what our audience had to ask them. The second part of the debate - Who will own the future of insurance?” - to follow in our next podcast.

Property insurance relies on good quality data about the characteristics of buildings, and the replacement costs after a loss.  Todd Rissel, CEO of e2Value was over in London recently talking about how his company has been providing replacement values to the US insurance industry for 20 years, and how he is now expanding his offering to provide more detailed information about US properties.

Matthew Grant caught up with Chris Downer, Principal with XL Innovate when he was passing through London. XL Innovate is one of the most well known, and largest VC firms investing in insurtech. They have made 14 investments including Lemonade, Slice Labs, Cape Analytics, Embroker and Windward. Chris talks about how he has seen the investment potential mature in London over the last couple of years and provides some tips for investors looking to raise funds. He also reveals how he ended up working for XL Innovate. Chris joined us for the Instech London event on 8 October and shares his thoughts on that too. Chris sends out a daily newsletter and can be contacted on [email protected].

Justin Balcombe, partner at BCG, speaks to Matthew Grant about why tech-enabled innovation and InsurTech is increasingly impacting the commercial and speciality insurance markets. Despite lagging behind other elements of insurance when it comes to tech-driven evolution, carriers, brokers and innovators are now taking the impact of digital increasingly seriously. Justin discussed the opportunities these changes bring and the symbolic and practical significant of the founding of the Lloyd’s Lab.

With 80% of companies assets now intangible, major new opportunities are emerging for insurers, and the providers of technology to assess the risk. Nexus Mutual, BMS and Parhelion told us about their solutions.

Who is working with commercial insurers to utliise IOT for risk management. Will Brocklebank, founder of Shepherd.Fm and Judy Hadden founder of Oil Spill Insurance told us what they are upto.

A chance to hear Charlie Parmer and Harry Franks, the founders of two of London's recent startups, talking about how their businesses are using innovative approaches to technology to provide cost effective, targeted insurance. Recorded at our recent event  "Product Innovation Driving New Insurance Solutions" at the Steelyard. Learn more at http://bit.ly/2KPVKPt

On 30 October InsTech London held one of the world's first events around how insurtech is impacting the Life and Health industry. Matthew Grant (a partner at InsTech London and Director of Abernite) talks through some of the trends covering that evening. Videos of the speakers can also be found on our YouTube channel. Sign up for more InsTech London insight at www.instech.london.

The purpose of InsTech London is to support innovation in insurance and, whether you are a startup or an incumbent, a key part of that is access to the right talent.  So as part of our service to our community, we are providing an efficient and cost-effective recruitment platform in partnership with boutique search firm Flint Hyde London Ltd. This podcast is a discussion with Gareth Eggle, who leads the Insurance practice at Flint Hyde as well as being on the Advisory Board for several startups, on the current state of the talent landscape.

John Rowlands works for an "incumbent" but spends much of his time considering the opportunities around insurtech to support Guy Carpenter's work as a broker and as opportunities for Guy Carp's clients.  In May 2017 he joined 800 other insurtech enthusiasts in Amsterdam for the two-day DIA conference.  In this short podcast, he talks through some of the companies he saw.  To keep up to date on the world of insurtech, subscribe to this podcast and sign up to the InsTech London mailing list at www.instech.london

Artificial Intelligence (or AI) is one of the hot topics for insurance in 2017.  Every incumbent is considering how to pilot it and no start-up business case appears complete without mention of AI or machine learning.  But what is it really and why is it important?  Nick Martin of Polar Capital discusses the topic with InsTech London co-founder Paolo Cuomo. Find Nick on Twitter (@NickMart_Insure) and on LinkedIn. Sign up to InsTech London's newsletter at www.instech.london or subscribe to the podcast on iTunes.  Paolo can be found tweeting at @pgc_at_work.

Podcast discussion between Paolo Cuomo, Justin Emrich and Gary Nuttall. Justin provides an insight in to the London Markets Innovation Exchange and Gary in to the blockchain space. 

Discussion between Paolo Cuomo and Nick Martin, where Nick describes some of what he observed and learnt at the October 2016 InsurTech Connect conference in Las Vegas.