Are there lies you're telling yourself at work that feel like cold, hard facts? Whether it's believing you don't deserve a promotion, thinking you're not qualified enough to apply for a different role, feeling guilty about taking time off because everyone "needs" you, prioritising colleagues above your own wellbeing, striving for unrealistic perfection, or feeling you need to be available 24/7 to be seen as an effective HR professional – these self-imposed beliefs can significantly impact your career progress and wellbeing.In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Djemil to help you identify and challenge these unhelpful beliefs that might be holding you back in your HR career.Chapters from This Episode[00:00] Introduction and Overview[03:30] Meet Emma Djemil[05:46] Common Lies in HR: Availability Equals Value[08:29] Proving Your Worth in HR[12:43] Recognising and Challenging Self-Lies[17:11] Understanding Deep-Rooted Fears[17:46] Challenging the Fear of Unavailability[19:21] Recognising and Addressing Mistruths[21:20] Empowerment Through Self-Questioning[25:25] The Power of Internal Validation[29:26] Book Recommendation and Wrap Up[32:09] Final Thoughts and FarewellUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Djemil on LinkedInEmma’s HR ClubEmma’s annual event: The HR Big MeetOther Relevant HR Coffee Time EpisodesHR Coffee Time Podcast Playlist: Build Your ConfidenceBook Recommendation From the Episode‘Feel the Fear and Do It Anyway’ – Susan Jeffers‘The Fix: How to Overcome the Invisible Barriers That Are Holding Women Back at Work’ – Michelle P. KingAll the book recommendations that have been given on HR Coffee TimeLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing upto receive the free weekly

Shaping workplace culture is becoming an increasingly important part of HR's role, with many HR functions being renamed as "People and Culture" and culture-related responsibilities appearing in job titles. But how do you actually go about shaping culture, especially when you're already busy with your day-to-day work?In this special episode of HR Coffee Time, host Fay Wallis is joined by two guests: Annabelle Lawson, HR Manager at SPT Lab Tech, and Paula Brockwell, Founder and Chief Culture Shaper at the Employee Experience Project. Together, they explore practical strategies for defining, shaping, and embedding a winning workplace culture.This episode is packed with actionable advice, from how to engage leadership in culture initiatives to how HR professionals can avoid becoming overwhelmed by the process. Whether you're just starting your culture journey or looking to refine your approach, this conversation is here to help.Chapters from This Episode[00:00] Introduction and Overview[01:33] Meet the Guests: Annabelle Lawson and Paula Brockwell[03:59] Annabelle Explains Her Culture Project[08:32] Culture is a Strategic Enabler of Business Growth[09:26] Using the Business Culture Canvas for Culture Conversations[12:46] Embedding New Culture and Measuring Progress[15:20] Timeframes for Seeing Cultural Changes[19:55] Avoiding Overwhelm When Working on Culture Initiatives[23:25] Starting a Culture Journey from Scratch[24:33] The Importance of CEO Engagement in Culture Initiatives[25:03] Book Recommendations[26:06] How to Connect with Annabelle and PaulaUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Annabelle Lawson on LinkedInConnect with Paula Brockwell on LinkedInPaula’s website: The Employee Experience ProjectResearch and Resources MentionedDownload Paula’s free culture change resourcesAccess Paula’s Business Culture CanvasAccess Paula’s Culture Catalyst Scorecard Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it, and a surprising way to improve it with Arend BoersemaEpisode 120: Crafting culture: unearthing and shaping the heart of your business with Louise KennedyBook Recommendation From the Episode‘Herd: How to Change Mass Behaviour by Harnessing Our True Nature’ byMark Earls ‘Quiet: The Power of Introverts in a World That Can't Stop Talking’ by Susan CainLooking For the...

Menopause is a topic that impacts everyone in the HR and People profession, whether personally or through supporting colleagues. In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Thomas, founder of Managing the Menopause, to discuss the importance of understanding and supporting employees through menopause in the workplace.Emma shares valuable insights on perimenopause and menopause, common symptoms, the business case for supporting employees, legal considerations, and practical strategies for creating a supportive work environment. This episode is packed with data-driven information and actionable advice for HR professionals looking to update policies, improve employee wellbeing, or build a stronger business case for menopause support.Chapters from This Episode[00:00] Introduction and Overview[00:53] Meet Emma Thomas: Menopause Expert[04:15] Defining Perimenopause and Menopause[06:47] Common Symptoms of Perimenopause[09:32] Impact of Menopause Symptoms at Work[11:35] Research and Business Case for Menopause Support[20:11] Practical Support for Menopause in the Workplace[25:03] Book Recommendation: "Revolting Women" by Dr. Lucy Ryan[26:06] How to Connect With Emma ThomasUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Thomas on LinkedInEmma’s website: Managing the MenopauseEmma’s podcast: Middling AlongResearch and Resources MentionedCIPD 2023 Menopause at Work surveyCIPD: Menopause at work – guide for people managersDeloitte Women at Work 2024 reportBSI guide on menstruation and menopause in the workplaceACAS: Menopause at workCycle of Change: Animation explaining the menopauseOther Relevant HR Coffee Time EpisodesEpisode 42: Diversity and Inclusion at Work, Seven Mistakes to Avoid and what to do instead with Dr. Jonathan Ashong-LampteyBook Recommendation From the Episode‘Revolting Women: Why Midlife Women Are Walking Out and What to Do About It’ by Dr. Lucy...

If you need to create an HR or People strategy but are feeling completely stuck, this episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to feel more confident about creating the strategy, where to start and resources to help spark your ideas.Key Points from This Episode[00:00] Episode introduction[00:32] There is a podcast playlist of strategy episodes for you[02:46] You already are strategic (even if you think you aren’t)[04:31] Insight from the book, ‘Good Strategy/Bad Strategy’[05:29] The importance of aligning HR strategy with the overarching organisational strategy[07:28] Resources from The Essential HR Planner to help[13:41] Recap and final thoughts Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching Other Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy PlaylistBook Recommendations from the EpisodeThe Strategy Book: How to think and act strategically to deliver outstanding results, by Max MckeownGood Strategy, Bad Strategy: The difference and why it matters, by Richard RumeltLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected]. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:3R Strategy's Free Resources & Fay's HR Planning DayBecome a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: bit.ly/3Racademy Learn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/

Want to know the secret to delivering presentations that truly captivate your audience? In this episode of HR Coffee Time, we explore how to craft and deliver presentations that resonate deeply and win over both hearts and minds.Host Fay Wallis is joined by Emma Serlin, founder of London Speech Workshop, who shares her unique "Meal Plan" framework for creating impactful presentations. Whether you're aiming to boost your influence, establish credibility, or simply gain more confidence when presenting, this episode is packed with practical insights to elevate your presentation skills.Chapters from This Episode[00:00] Introduction and overview[01:11] Meet the expert: Emma Serlin[04:26] The Meal Plan framework: Protein, Vegetables, and Spice[05:38] Deep dive into the protein component[09:07] Crafting impactful presentations: The importance of three key takeaways[11:31] Exploring the ‘vegetables’ component[16:57] Adding ‘spice’ to make your presentation memorable[19:46] The Dinner Party Planner[23:50] Book recommendation[25:48] How to contact Emma and London Speech Workshop[27:23] ConclusionUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Serlin on LinkedInEmma’s website: London Speech WorkshopLondon Speech Workshop on InstagramLondon Speech Workshop on YouTubeOther Relevant HR Coffee Time EpisodesEpisode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna LottEpisode 73: 5 ways to feel more confident in your next interview, meeting, or presentationEpisode 74: How to get better at presenting and feel more confident about itBook Recommendations From the EpisodeThe Connection Book: 50 Ways to Communicate More Effectively, by Emma SerlinThe Communication Equation: A How to Guide for Outstanding Communication, by Emma SerlinNonviolent Communication: A Language of Life, by Marshall B. RosenbergLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: <a href="mailto:[email protected]"...

Whether you’d like to learn more about how to use Strategic Workforce Planning in your current role or considering whether specialising in Strategic Workforce Planning could be the perfect career option for you, this episode of HR Coffee Time is here to help.Host Fay Wallis is joined by Jen Allen Jardine, a Strategic Workforce Planning (SWP) expert, who explains what SWP is, why it’s important, how it fits into HR, the partnership between SWP and HR, and the misconceptions about it. She also provides valuable advice for anyone looking to specialise in SWP, including practical tips and book recommendations.Chapters from This Episode[00:00] Introduction and overview[02:17] Meet the expert: Jen Allen Jardine[03:09] Defining Strategic Workforce Planning[04:13] Strategic Workforce Planning in large vs small organisations[04:55] The role of HR in Strategic Workforce Planning[11:03] Developing skills for Strategic Workforce Planning[17:18] Misconceptions about Strategic Workforce Planning[23:02] Book recommendations[34:29] How to contact Jen[35:50] ConclusionUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Jen Allen Jardine on LinkedIn&nbsp;Other Relevant HR Coffee Time EpisodesHR Coffee Time podcast playlist: Clarify Your Career Goals &amp; Explore HR Career OptionsEpisode 58: How to feel more confident using data &amp; analytics in your HR roleEpisode 119: How using Agile can drive positive change &amp; prove HR’s value, with Kate Maddison-Geenwell&nbsp;Book Recommendations From the EpisodeFactfulness: Ten Reasons We’re Wrong About The World – And Why Things Are Better Than You Think, by Hans Rosling , Ola Rosling and Anna RoslingFreakonomics: A Rogue Economist Explores the Hidden Side of Everything, by Steven D. Levitt &amp; Stephen J. DubnerRadical Uncertainty: Decision-making for an unknowable future, by John Kay and Mervyn King&nbsp;&nbsp;Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: <a href="mailto:[email protected]"...

Thinking about booking a coaching session but not sure what to expect? Or maybe you've already arranged some coaching sessions and want to make sure you get the most out of them. This episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to prepare for your coaching sessions and make them as effective as possible.Key Points From This Episode[00:00] Episode introduction[00:23] The value of coaching[01:38] You’re in the driving seat when it comes to coaching[02:21] Examples of common coaching topics[04:29] Questions to help you choose a focus, area or topic for your session[05:51] Coaching is usually about asking questions, rather than giving advice[06:39] Advice is given for practical career topics e.g. CV, LinkedIn and interviews[09:17] Practical tips to get the most out of your session[09:13] Choose a quiet space where you won’t be disturbed[10:09] Minimise distractions[10:21] Have some buffer time before the start of your session[10:40] Techniques to help you transition from your previous task into your session[11:32] Buffer time at the end of your session is helpful[12:12] Have a notebook and pen ready for your session[14:06] Let your coach know if you’d like the session recorded[14:26] Have a drink with you in case you get thirsty[14:51] If you’ll be discussing an emotional topic, have some tissues to hand[15:09] Be open-minded and provide feedback[16:46] Jot down your reflections in between sessions[17:21] Questions to help you reflect before starting your next session[17:56] Always ask your coach questions if you have any[18:19] Episode conclusionUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingHeadspace’s one-minute meditation YouTube video&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 130: Build managers’ confidence and skills with ‘The Coaching Two-Step’, with Jude SclaterEpisode 53: Why coaching skills can help your career (&amp; how to develop them), with Charlie WarshawskiEpisode 125: Create your perfect professional development plan in 8 simple stepsLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: <a...

You may have heard that coaching skills can be incredibly helpful for managers to have in their toolbox, boosting their confidence and effectiveness in their roles. But why are these skills so useful, and how can you help managers start using them? This episode of HR Coffee Time is here to answer those questions.Host Fay Wallis is joined by Jude Sclater, an experienced coach and author of "Think Like a Coach - Empower Your Team Through Everyday Conversations."Jude explains that coaching skills empower teams to think for themselves, foster independence, reduce reliance on the manager, and enhance overall team motivation and development. She shares her innovative Coaching Two Step model, which provides a practical and accessible way for managers to integrate coaching into their everyday interactions.Key Points from This EpisodeThe Coaching Two Step involves two main components: asking "Tell me more?" and summarizing what you've heardThe model is designed to be simple and accessible for managers who may not have extensive coaching trainingJude emphasizes the importance of giving full attention during conversationsThe episode includes a practical demonstration of the Coaching Two Step with Fay as the coachesUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Jude Sclater on LinkedInJude’s website: Think With JudeOther Relevant HR Coffee Time Episodes Episode 129: 5 essential techniques to become a great manager, with James RoseEpisode 127: What to do if your boss is a micromanagerEpisode 53: Why coaching skills can help your HR career (and how to develop them), with Charlie WarshawskiBuy The Book Recommendations(Disclosure: the book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)Think Like A Coach: Empower your team through everyday conversations, by Jude SclaterThe Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness, by Professor Steve PetersFull list of all book recommendations given on HR Coffee TimeRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: <a href="mailto:[email protected]"...

How do you develop the people within your workforce to become great managers? Poor management negatively impacts everyone, often resulting in the HR/People team having to help with performance issues, manage grievances, or recruitment challenges due to high turnover. It can feel hard to know what to do or where to start. So, this episode of HR Coffee Time is here to help.&nbsp;&nbsp;&nbsp;Host Fay Wallis is joined by James Rose, a management skills trainer, speaker and coach, who generously shares his Rose model, which consists of five essential techniques to become a great manager.&nbsp;&nbsp;&nbsp;Key Points from This Episode&nbsp;[00:00] Introduction and overview&nbsp;[02:10] Introducing James Rose&nbsp;[03:41] How James developed his Rose model&nbsp;[07:05] The difference between absent and present managers&nbsp;[06:24] The first layer of the Rose model: regular check-ins&nbsp;[13:48] The second layer of the Rose model: weekly team meetings&nbsp;[20:44] The third layer of the Rose model: monthly catch ups&nbsp;[30:25] The fourth &amp; fifth layers of the Rose model: mid-year or quarterly reviews and end of year reviews&nbsp;[33:29] James’s confidence-building tip: encourage team members to keep track of their achievements and development.&nbsp;[36:25] How to contact James and learn more about his work&nbsp;[37:32] Other relevant HR Coffee Time episodes to listen to next&nbsp;&nbsp;Useful Links&nbsp;Connect with Fay on LinkedIn&nbsp;Fay’s website: Bright Sky Career Coaching&nbsp;Connect with James Rose on LinkedIn&nbsp;James’ website&nbsp;&nbsp;&nbsp;Other Relevant HR Coffee Time Episodes&nbsp;&nbsp;Episode 127: What to do if your boss is a micromanager&nbsp;Episode 117: How to create a performance management process that drives success, with Lucina Carney&nbsp;Episode 119: How using Agile can drive positive change &amp; prove HR’s value, with Kate Maddison-Geenwell&nbsp;&nbsp;Looking For the Transcript?&nbsp;You can find the transcript on this page of the Bright Sky Career Coaching website.&nbsp;&nbsp;&nbsp;Rate and Review the Podcast&nbsp;If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;&nbsp;Enjoyed This Episode? Don't Miss the Next One!&nbsp;Be notified each time a new episode of HR Coffee Time is released and get access to other...

Dyslexia, often misunderstood and underappreciated, holds a wealth of untapped potential for the workplace. In this episode of HR Coffee Time, we explore how to appreciate and unlock the unique strengths it can bring to our workplaces.Host Fay Wallis is joined by Kirsty Heap, a neurodivergent specialist coach with a rich background in HR, who shares her personal journey with dyslexia and her transition to becoming a passionate advocate for neurodiversity. Kirsty provides valuable insights into the multifaceted nature of dyslexia, its challenges, and most importantly, the remarkable advantages it offers to organizations.Whether you're an HR professional seeking to create a more inclusive workplace, someone questioning if they might be dyslexic, or simply curious about neurodiversity, this episode provides practical strategies and eye-opening perspectives. Discover how understanding and supporting dyslexic colleagues can drive innovation, problem-solving, and creativity in your team, ultimately leading to a more successful organisation.Key Points from This Episode[00:00] Introduction and overview[01:48] Introducing Kirsty Heap[03:47] What is dyslexia? A detailed explanation[04:59] Dyslexia as a ‘magic potion’[06:24] Kirsty shares her journey to diagnosis and early challenges[10:57] Disclosing that she had dyslexia to her colleagues[12:22] The strengths dyslexia brings including creativity, problem-solving and emotional intelligence[18:05] Practical advice for anyone who thinks they might be dyslexic[22:04] Tips for fostering an inclusive work environment for dyslexic individuals[26:54] Kirsty’s confidence-building tip: borrow confidence from your future self[28:46] How to contact Kirsty and learn more about her work&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Kirsty Heap on LinkedInKirsty’s website: Kirstyheap.com&nbsp;Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)The Bigger Picture Book of Amazing Dyslexics and the Jobs They Do, by Kate Power &amp; Kathy Iwanczak Forsyth&nbsp;Other Relevant HR Coffee Time EpisodesHR Coffee Time podcast playlist: Create an equitable, diverse &amp; inclusive workplaceEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding and supporting autism in the workplace, with Cybill WatkinsEpisode 59: ADHD – a personal story of the strengths, struggles &amp; strategies that help, with Julie WhiteLooking For the Transcript?You can find the transcript on this page of...

Have you ever felt stifled by a micromanager? Whether you're currently dealing with one or want to help someone else navigate their micromanager boss, this episode of HR Coffee Time is packed with practical advice to improve the situation.Key Points from This Episode[00:00] Examples of micromanagement[01:38] Welcome to HR Coffee Time[03:00] Micromanagement defined[03:16] Dealing with micromanagement can feel difficult[04:24] Advice: start from a place of empathy rather than anger[05:00] Seek first to understand, then to be understood[05:14] An example of when Fay micromanaged[05:51] Causes of micromanagement: lack of management training[06:15] Causes of micromanagement: stress[07:17] Causes of micromanagement: lack of trust[07:45] Examples of calling out micromanaging behaviour[09:08] Causes of micromanagement: lack of trust, clarity, or process[09:31] Micromanagement negatively impacts both you and the manager[10:02] Taking a coaching approach by asking questions can be powerful[11:45] Pointing out the behaviour is negatively affecting the manager[12:16] Brené Brown’s idea of ‘paint it done’ from her book, ‘Dare to Lead’[14:16] Using the 5Ws and 1H questions to help your manager ‘paint it done’[16:12] Examples of using ‘what’ questions[17:56] Examples of using ‘where’ questions[18:46] Examples of ‘how’ questions[18:58] Examples of ‘why’ questions[19:13] Examples of ‘who’ questions[19:28] Examples of ‘when’ questions[20:44] Other relevant HR Coffee Time episodes to listen to&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Dare to Lead: Brave Work. Tough Conversations. Whole Hearts, by Brené Brown&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 03: Building relationships with difficult people at workEpisode 35: Helping teams thrive with personal user manualsEpisode 41: 3 tips to build a better relationship with a difficult person at workLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: <a href="mailto:[email protected]"...

Navigating the workplace as a deaf individual comes with unique challenges that can often go unnoticed. In this episode of HR Coffee Time, we delve into practical strategies to foster an inclusive and empowering environment for deaf colleagues.Host Fay Wallis is joined by Victoria Williams, founder and CEO of terptree, an organisation dedicated to transforming the experiences of deaf employees and customers.Key Points From This Episode[00:00] Introduction and overview[00:59] Introducing Victoria Williams[02:50] The story behind terptree[07:04] The power of 1% changes[07:41] Make sure website content is written in plain English and is well laid out[07:55] Ensure you provide an email address not just a phone number in your website’s contact details[10:09] Deafness is a hidden disability[10:36] Hearing loss can be acquired over time[10:51] People don’t always realise they are experiencing hearing loss[11:28] Misconceptions about hearing aids[12:27] Deaf employees may miss out on incidental learning[15:31] Practical tips for inclusivity – environment, communication, team integration[16:18] Involving the deaf person in making adjustments[16:53] Larger organisations can engage with internal employee focus groups[17:02] The Access to Work scheme[18:43] Health and safety – ensuring the fire alarm system is effective[19:41] Disability disclose is a moving thing[20:11] The importance of being open and building trust and empathy[20:38] The social side of work is important[21:09] Using an interpreter for British Sign Language users[21:25] Deaf awareness training ‘is a must’[22:35] Attracting Deaf Talent[22:59] The Disability Confident Employer scheme[28:11] How to contact Victoria and learn more about her workUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Victoria on LinkedInVictoria’s website: terptreeAccess to Work SchemeDisability Confident employer schemeDeaf UK JobsBuy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Don’t Silence Your Talent: Unleash the value of your deaf employees, by Victoria Williams&nbsp;Other Relevant HR Coffee Time EpisodesSpotify playlist: HR Coffee Time – create an equitable, diverse &amp; inclusive workplaceLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please <a href="https://vimeo.com/625620582"...

Creating your professional development plan is a great way of ensuring you don't stagnate at work and get bored in your role. It can help you thrive at work and feel fulfilled no matter what stage you're at in your HR/People career.In this episode of HR Coffee Time, host, Fay Wallis talks you through how to create your perfect professional development plan in 8 simple steps.Key Points from This Episode[04:14] Step one: Identify what you’re aiming for[11:52] Step two: Record ideas you already have[12:00] Step three: Look Back to Look Forward[16:36] Step four: Capture your values[20:13] Step five: Seek feedback[21:26] Step six: Consider key HR areas of influence[23:35] Step seven: Identify career-enhancing skills[25:23] Step eight: Set your goals&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe HR Planner&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 5: How to progress your HR career (using the 3E model)Episode 17: How to set your career goals for 2022Episode 47: Discovering your values to help your HR career, with Zoe HawkinsEpisode 66: Reflecting on 2022 – look back to look forwardEpisode 116: Look back to look forward – how reflecting on 2023 can help you set goals for 2024Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR June 2024Learn more about Inspiring HR and sign up on this page of the Bright Sky Career Coaching website; https://brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Looking to elevate your professional development and would like to ask for your employer’s support?Whether it’s joining Inspiring HR or embarking on another professional learning journey, this episode of HR Coffee Time is here to help.Guests Kathryn Bryan and Larissa Smith, alumni from previous Inspiring HR cohorts, generously detail their paths to gaining employer support for their professional growth. They also share practical advice to help you confidently secure funding for your own development.&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingLearn more about Inspiring HR&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 97: Inspiring HR – the purpose behind it and what to expect if you joinEpisode 88: How to write a Compelling Business Case &amp; get approval for your idea, with Jo TaylorLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Working in the fast-paced, busy world of HR can feel stressful. As a dedicated and hardworking HR professional, you may find yourself prioritising looking after everyone else in the organisation above your own wellbeing. But it’s so important you are able to take care of yourself too, so that the stress doesn’t reach the point of burnout. In this episode of HR Coffee Time, released during Stress Awareness Month, Dr Jo Burrell joins host, Fay Wallis, to share her advice on spotting signs of stress and how to take action to stop it in its tracks.Key Points From This Episode[00:00] Introduction and Importance of Discussing Stress and Burnout[02:09] Introducing Dr Jo Burrell[07:05] Worrying Results from the HR Mental Wellbeing Survey[08:52] Understanding and Combating Burnout[11:42] Personal Reflections on Stress and Work Habits[22:11] Strategies to Prevent Burnout and Manage Stress[29:21] An Example Case Study[39:07] Book Recommendation&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Jo on LinkedInJo’s website: Ultimate ResilienceHSE (Health and Safety Executive) stress resourcesCIPD’s wellbeing helpline&nbsp;Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations, by Gethin Nadin&nbsp;&nbsp;Other Relevant HR Coffee Time Episodes &amp; PlaylistsBuild Resilience &amp; Handle Stressful Situations PlaylistLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Throughout your HR journey, it's normal for your confidence to sometimes dip or wobble. That's exactly where HR Coffee Time steps in to lend a hand. In this episode, you’ll hear insights from five expert guests whose advice spans from broad confidence-boosting tips to specific strategies for navigating those tricky moments in your career. Tune in for a blend of perspectives that will lift your spirits and arm you with practical tools for a more confident path forward in HR.Key Points From This Episode[00:00] Introduction and Thank Yous[03:14] Introduction to Confidence[08:52] Compilation of Confidence Building Tips[09:17] Confidence Tip from Pete Hykin[11:43] Confidence Tip from Antoinette Dale Henderson[13:30] Confidence Tip from Simon Duncan[15:31] Confidence Tip from Roisin Williams[18:42] Confidence Tip from Louise Kennedy[19:41] ConclusionUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Holly Christie on LinkedInHolly’s website: This Demanding LifeConnect with Pete Hykin on LinkedInPete’s website: PenfoldConnect with Antoinette Dale Henderson on LinkedInAntoinette’s website: Antoinette Dale HendersonConnect with Simon Duncan on LinkedInConnect with Roisin Williams on LinkedInRoisin’s website: Job Seeker CoachingConnect with Louise Kennedy on LinkedInLouise’s website: Occulus HRBuy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Becoming, by Michelle ObamaOther Relevant HR Coffee Time Episodes &amp; PlaylistsBuild Your Confidence Podcast PlaylistEpisode 105: Brilliant not boring – unlocking financial wellbeing with pensions at work, with Pete HykinEpisode 104: How to improve your gravitas to make an impact throughout your HR career, with Antoinette Dale HendersonEpisode 115: Why negotiation skills...

Are you struggling with how to get pay right in your organisation, feeling the weight of its complexity and cost? You're not alone. Payroll can be the largest expense for a business, running into millions, and it's a crucial aspect of HR that doesn't come with a handbook. Whether you're facing challenges with pay dissatisfaction among your talent, confronting unsettling pay gaps, or stepping into a new role with an outdated pay structure, there's always room for improvement.In this episode of HR Coffee Time, host Fay Wallis talks with Rameez Kaleem, Founder and CEO of 3R Strategy, to shed light on creating pay practices that truly pay off. He breaks down the building blocks of fair and effective pay practices that can attract, reward, and retain the best talent for your organisation.Key TakeawaysPay transparency is about openness and honesty in pay processes, not about disclosing everyone’s salaries (a common misconception). It builds trust and demonstrates fairness in how pay decisions are made.Pay transparency helps in attracting talent; candidates are more likely to apply for a role when the salary is included in the job posting.Well-communicated pay equity is 13 times more important in retaining your employees than higher pay levels.Why you should never ask the question, “What’s your current salary?” Or, “What are your pay expectations?” when interviewing.Rameez’s Five-Step Pay Transparency Project Plan:Step 1: Establish a reward strategy and pay philosophy.Step 2: Conduct benchmarking with reliable data to understand market rates.Step 3: Develop a career framework for clarity on career progression and pay scales.Step 4: Build pay structures aligned with the career framework.Step 5: Consider pay progression and how employees can progress within the pay range.&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Rameez on LinkedInRameez’s website: 3R Strategy&nbsp;Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)A Case of the Mondays: Attract and retain the best talent through pay transparency, by Rameez KaleemStart With Why: How great leaders inspire everyone to take action, by Simon SinekQuiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan CainAtomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones, by James Clear&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 14: Understanding &amp; fixing your organisation’s gender pay gap, with Melissa BlissettEpisode 88: How to...

Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Louise on LinkedInLouise’s website: Oculus HR&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it &amp; a surprising way to improve it, with Arend BoersemaEpisode 88: How to write a compelling business case &amp; get approval for your idea, with Jo TaylorLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

If you've ever wondered how to shift your organisation's perception of HR from being an operational, admin-heavy function, to one that is strategic, innovative and drives positive change; this episode of HR Coffee Time is here to help. Host, Fay Wallis is joined by Kate Maddison-Greenwell from People Efficient and together they take a deep dive into the exciting world of Agile HR.Key TakeawaysAgile is a mindset and set of methodologies focused on adding value to customers, including employees in the case of HR.Agile HR involves breaking down complex projects or problems into iterative chunks and prioritizing people-centric solutions.Visualization tools like Miro can facilitate collaboration and inclusivity in Agile HR.Games like planning poker can help teams estimate time and value more accurately in Agile HR.Sprints, typically two weeks long, are cycles in Agile HR that involve planning, doing, reviewing, and reflecting on progress.To get started with Agile HR, start small with a project or problem, focus on psychological safety, and gain sponsorship from senior leaders.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Kate on LinkedInKate’s website: People Efficient&nbsp;Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)Built for People: Transform Your Employee Experience Using Product Management Principles, Jessica Zwaan&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it &amp; a surprising way to improve it, with Arend BoersemaEpisode 102: Boosting your strategic knowledge to step up in your HR roleEpisode 22: How to handle conflict at work, with Ginny RadmallLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next

Even though you’re excited about the course you’ve signed up to, it’s easy to veer off track with it when you’re juggling a demanding HR job. So, to help set you up for success &amp; make the learning from the course stick, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis shares 9 tips to unlock training success when you’re a busy HR professional.&nbsp;&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingInspiring HR Group Programme&nbsp;Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Neuroscience for Learning and Development, by Stella Collins&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 97: Inspiring HR: the purpose behind it and what to expect if you joinEpisode 110: Why facilitation skills can help your career &amp; how to develop them, with Kirsty LewisEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networkingLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

How is your performance management strategy impacting employee engagement? Understanding how to use it effectively can lead to better results for employees and therefore the organisation, as well as save money through staff retention. Performance management should be about more than KPIs and day-to-day tasks, it should be seen as an individualised opportunity to support career growth. With continuous conversations, clear goals and regular constructive feedback, performance management can become a far more effective tool.In this episode of HR Coffee Time, host Fay Wallis is joined by Lucinda Carney the CEO and Founder of Actus. A purpose-built performance and talent management software, which makes her the perfect person to share her knowledge on:Performance management’s impact on employee engagementBest practices for performance managementThe importance of clear goalsTailoring performance management to individualsHow to drive high performanceWhy you need to do more than annual appraisals&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Lucinda on LinkedInActusListen to Lucinda’s Podcast HR UprisingActus on FacebookActus on YouTube&nbsp;&nbsp;Resources Mentioned During the EpisodeThe Gallup Q12 employee engagement surveyThe CIPD research report: Performance management: Could do better?Actus ResourcesResearch review: What works in performance managementWebinar recording: Rethinking appraisals webinar recordingWhite paper: How to design an appraisal processEbook: The complete guide to 360 feedback&nbsp;Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)The 7 Habits of Highly Effective People, by Stephen R. CoveyHBR's 10 Must Reads on Performance Management, by Harvard Business ReviewHow to be a Change Superhero: The business toolkit to help you to 'do' change better, by Lucinda Carney&nbsp;Other Relevant

Instead of launching yourself into another busy year at work, it is helpful to take a moment to pause and reflect so that you can set your goals. There will be powerful lessons to learn from the year that has just passed and so many positives that you may overlook unless you take the time to stop.In this episode of HR Coffee Time, host Fay Wallis guides you through the ‘Look Back to Look Forward’ activity from the 2024 HR Planner. It is 10 questions to help you acknowledge your successes and challenges, and spark ideas for powerful goals to set for 2024. In the spirit of ‘walking the walk as well as talking the talk’, she also shares her answers to the questions.&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingFay's blog article: Reflecting on 2023 - looking back to look forwardThe HR PlannerOther Relevant HR Coffee Time EpisodesEpisode 99: How mediation skills can help you resolve conflict at work, with Pete ColbyEpisode 110: Why facilitation skills can help your HR career &amp; how to develop them, with Kirsty LewisEpisode 115: Why negotiation skills can help your HR career &amp; how to develop them, with Simon DuncanLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;

Unless you are working for a truly enormous organization where all supplier negotiations are handled by a procurement team, you are going to find yourself having to negotiate at some point. Whether it’s with the recruitment agencies you use to fill vacancies, the supplier of your HRIS system, or the company that administers your benefits scheme for you – there are a whole host of occasions when negotiation skills can come in handy, you can add huge value to your organisation from a financial perspective and impress the senior leadership team.The problem is that most HR/People professionals are never taught negotiation skills. So, if negotiation is something you’ve felt nervous about, or dreaded doing, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis, is joined by negotiation expert Simon Duncan who explains:What negotiation isThe four phases of a successful negotiationPhase one: planningPhase two: launchingPhase three: undertakingPhase four: securingA confidence-boosting tip&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Simon on LinkedInEmail Simon at: [email protected] For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Get Your 2024 HR PlannerSet yourself up for the best year of your HR career with the 2024 HR Planner. Order your copy today. 2024 hardback HR Planner

‘Culture’ can seem like a vague and woolly concept. You can feel what a culture is like as soon as you start working in an organization but it can be hard to describe it and even harder to know what to do to measure or improve it. But with many HR teams being renamed as ‘People and Culture’ and job titles being changed to reflect this, understanding workplace culture and knowing how to shape and improve it are essential skills for People professionals.This episode of HR Coffee Time is here to help. Host Fay Wallis and expert guest Arend Boersema explore:Understanding workplace cultureMeasuring cultureThoughts on pursuing an ‘ideal culture’How personal connection impacts cultureWhere Arend’s passion and interest in culture stem fromUsing poetry in organizationsA live reading from Arend’s book, “Poetry at the heart of business”Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Arend on LinkedInVisit Arend’s websiteAccess Fay’s free PDF version of the 2024 HR PlannerBuy the hardback 2024 HR Planner&nbsp;Resources Mentioned During the Episode<a...

Have you set your sights on a senior HR role but feel like you’re missing out on strategic experience in your current job? Or perhaps you’re not confident enough to operate at board level? Bridging this gap could be more fulfilling than you think. Becoming a trustee for a charity is a smart career move that not only sharpens your strategic skills and gives you board-level exposure, it also offers the rewarding opportunity to do meaningful work by supporting a charity. It’s a unique blend of professional growth and contributing to the greater good.In this episode of HR Coffee Time, host Fay Wallis chats with the insightful Roisin Williams from Job Seeker Coaching. With her rich background as an HR professional, career coach, and seasoned trustee, Roisin unpacks the ins and outs of trusteeship. She’s here to share:A clear breakdown of what it means to be a trusteeThe real deal on the responsibilities and expectations that come with the titleThe unexpected upsides of stepping into a trustee roleAnswers to those niggling doubts and questions you might haveTips on how to kick-start your journey as a trusteeThis isn’t just another podcast episode; it’s your invitation to step up, expand your HR horizon, and contribute to a cause that matters. So, why not give it a listen and see where trusteeship could take you?&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Roisin on LinkedInRoisin’s websiteAccess Fay’s free PDF version of the 2024 HR PlannerBuy the hardback 2024 HR Planner&nbsp;&nbsp;Resources Mentioned During the EpisodeThe Charity Commission for England and WalesGetting on BoardVolunteering Matters (formerly Community Service Volunteers)&nbsp;&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 5: How to progress your HR career (using the 3E model)Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next...

Go behind the scenes of HR Coffee Time and learn what to expect if you’re a guest on the show, and how to set yourself up for a successful interview. In this episode, Fay explains:The benefits of being a guest on HR Coffee TimeOvercoming nervousness and preparing for the interviewThe interview processTips for a successful interviewTechnical aspects of the interviewTips to reduce filler wordsThe importance of keeping the audience in mindHow to become a guest on HR Coffee Time&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe HR PlannerLooking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Book A Virtual Coffee Chat With PenfoldTo learn more about Penfold and see if they’re the right pension solution for your organisation, just go to https://getpenfold.com/hrcoffeetime to book a virtual coffee chat with them. And as you’re an HR Coffee Time listener, they’ll send you a free voucher for a coffee, so you can sip a delicious coffee while talking to them.

With claims that we’re working in a world designed for extroverts, it’s important we understand how to make our workplaces more inclusive, so that we can all thrive.In this episode of HR Coffee Time, Fay is joined by Tom Cleary, Founder of Introverts &amp; Co. Tom shares how to thrive at work as an introvert, and busts myths you may have heard before about introversion. He also explains practical strategies to help set yourself, your colleagues and your workplaces up for success. Some of the many things he covers include:Understanding introversion: definition and misconceptionsThe impact of introversion in the workplaceTom’s personal journey: from introversion to advocacyWhy introversion is such an important topic for us all to be aware of &amp; learn more aboutCreating inclusive meetings &amp; team building events for introvertsStrengths and challenges of being an introvertStrategies for introverts to thrive in the workplaceThe importance of identifying personal values&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Tom on LinkedInTom’s websiteTom’s free online community: Introverts and coBuy the Book Recommendations(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)Quiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 43: The one thing that will boost your resilience throughout your HR career, with Tom ClearyEpisode 47: Discovering your values to help your HR career, with Zoe HawkinsEpisode 75: What psychometrics are, how you can use them &amp; why they’re so helpful, with Sue ColtonEpisode 110: Why facilitation skills can help your HR career &amp; how to develop them, with Kirsty LewisHR Coffee Time inclusion playlist (on Spotify)HR Coffee Time inclusion playlist (online)Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and

Facilitation skills can help you thrive in your HR/People career. In this episode of HR Coffee Time, Fay is joined by Kirsty Lewis, Founder of the School of Facilitation (SOF) who generously shares valuable insights, tips, and resources for honing facilitation skills. Listen to this episode to learn:What facilitation isThe difference between facilitation and trainingHow facilitation skills can help your HR careerPractical tips on facilitating or running an online workshop (to make it as effective and engaging as possible)How to develop facilitation skillsRecommendations for further learning &amp; helpful resourcesUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Kirsty on LinkedInKirsty’s website: School of FacilitationAccess Fay’s free PDF version of the 2024 HR PlannerBuy the hardback 2024 HR Planner&nbsp;Resources Mentioned During the EpisodeLiberating StructuresSessionlab (this is Kirsty’s affiliate link)Miro – online collaboration toolMural – online collaboration toolNever Done BeforeL&amp;D ShakersButterThe High Performance Podcast&nbsp;Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)The Art of Gathering: How We Meet and Why It Matters, by Priya ParkerNeuroscience for Learning and Development, by Stella CollinsOther Relevant HR Coffee Time EpisodesEpisode 94: Summer reads: 3 great books to help your HR careerLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching...

Do you have an annual project coming up? A project you only need to do once a year that can feel a bit daunting because it can feel hard to remember everything involved, what you need to do and what order to do it all in? Maybe the end-of-year performance management process is looming, or you’re working towards launching the annual employee engagement survey, or you run a graduate recruitment scheme that starts up in January. In a busy HR/People role, the possibilities for projects you might be working on are endless.This episode of HR Coffee Time is here to help you succeed with annual projects and not get overwhelmed. Fay talks through the Simple Process Plan template she uses to help her stay on track with projects that roll around once a year. (Although she does use it for everyday processes too).She explains what it is, how it’s laid out, how to use it and the 4 reasons it’s so effective. &nbsp;&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingLooking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Book A Virtual Coffee Chat With PenfoldTo learn more about Penfold and see if they’re the right pension solution for your organisation, just go to https://getpenfold.com/hrcoffeetime to book a virtual coffee chat with them. And as you’re an HR Coffee Time listener, they’ll send you a free voucher for a coffee, so you can sip a delicious coffee while talking to them.

Strategy is a topic we’ve explored before on HR Coffee Time (and we’ll look at again in the future) because it’s an important aspect of HR leadership. Whether you’re a seasoned strategist, or you feel uncomfortable and worried when it comes to strategy, this episode is here to help you build your skills and confidence.&nbsp;&nbsp;Strategy expert and author of the award-winning book, “The Strategy Book: How to think and act strategically to deliver outstanding results”, Dr Max Mckeown shares:&nbsp;What strategy is &amp; what it isn’t&nbsp;How you’re already a strategist (even if you don’t realise it)&nbsp;Why people doubt themselves when it comes to being strategic&nbsp;The three parts of being strategic – timescale, scope, &amp; sequence&nbsp;An example of strategy done badly&nbsp;An example of a good strategy (McDonalds)&nbsp;Strategy is simple but simple is complex&nbsp;Max’s strategy tool, Speed Strategy – where are we now, where do we want to go, what do we need to do to get there, how do we need to do it, what do we need to measure along the route, what is pushing us, what might stop us?&nbsp;&nbsp;Useful Links&nbsp;Connect with Fay on LinkedIn&nbsp;Fay’s website: Bright Sky Career Coaching&nbsp;Free Speed Strategy template&nbsp;Max’s website&nbsp;Connect with Max on LinkedIn&nbsp;Buy the Book Recommendation&nbsp;(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)&nbsp;The Pocket Oracle and Art of Prudence, by Baltasar Gracián&nbsp;The Strategy Book: How to think and act strategically to deliver outstanding results, by Max Mckeown&nbsp;The Innovation Book: How to manage ideas and execution for outstanding results, by Max Mckeown&nbsp;Adaptability: The art of winning in an age of uncertainty, by Max Mckeown&nbsp;&nbsp;Other Relevant HR Coffee Time Episodes&nbsp;Episode 102: Boosting your strategic knowledge to step up in your HR role&nbsp;Episode 98: HR insider insights: how to create a powerful People Strategy for an SME, with Kelly Vincent&nbsp;Episode 93: Creating a more inclusive work culture: how to make an impact, with Toby Mildon&nbsp;Episode 77: How to create an effective DEI strategy, with Metra Rowe&nbsp;Episode 61: <a href="https://brightskycareercoaching.co.uk/hr-coffee-time-podcast/61/" rel="noopener noreferrer"...

Have you ever felt like a fraud at work and worried you were about to be found out at any moment? Do you ever hold yourself back from asking for what you want for fear of hearing the word, “no”? Do you ever procrastinate because you’re worried about getting things ‘perfect’ enough? Do you work incredibly hard – perhaps harder than your colleagues and peers because you want to make sure you’re achieving good results at work?If you can answer ‘yes’ to any of these questions, you are not alone. You may be experiencing imposter syndrome; something that affects many of us at certain points throughout our career.In this episode of HR Coffee Time, guest Aoife O’Brien explains what imposter syndrome is, the impact it has at work and how to tackle it head-on.Listen to the episode to learn:What imposter syndrome is (and what it isn’t)Where her interest in imposter syndrome comes fromResults from Aoife’s research into imposter syndromeHow imposter syndrome impacts performance (including procrastination and burnout)What Aoife thinks about claims that imposter syndrome doesn’t exist or that it’s an unhelpful labelPractical strategies to tackle imposter syndrome throughout your organisationTips to help you overcome imposter syndrome for yourself, including ABC (A = acknowledge, B = belief, C = courageous action)How knowing your strengths and asking for feedback can helpUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingAoife’s Imposter Syndrome Survey ReportAoife’s Happier at Work websiteAoife’s Imposter Syndrome websiteGallup Clifton Strengths AssessmentFay’s HR Planner&nbsp;&nbsp;Aoife’s social media profilesConnect with Aoife on LinkedInFollow Aoife on InstagramFollow Aoife on Twitter / XSubscribe to Aoife’s YouTube channel&nbsp;Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)High Performance Habits: How Extraordinary People Become That Way, by Brendon Burchard&nbsp;Other HR Coffee Times Mentioned in This EpisodeEpisode 1: How to feel more confident at workEpisode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna LottEpisode 57: Using the Johari Window to develop &amp; grow in your HR...

If you have no idea what to post on LinkedIn, or why you should be posting on there, this episode of HR Coffee Time is here to help. Fay explains why it’s so important to be active on LinkedIn to build your professional and employer brands. She then explains 7 types of posts to share on LinkedIn that will help your HR career.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 11: Networking – the three most important networks for your career - Bright Sky Career CoachingEpisode 15: How networking can help your career - Bright Sky Career CoachingEpisode 16: How to become more confident about networking - Bright Sky Career CoachingEpisode 17: 3 little-known LinkedIn features which will help you get your next job - Bright Sky Career CoachingEpisode 101: How to build confidence with networking for HR career success, with Yvonne Walsh - Bright Sky Career Coaching&nbsp;Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Book A Virtual Coffee Chat With PenfoldTo learn more about Penfold and see if they’re the right pension solution for your organisation, just go to https://getpenfold.com/hrcoffeetime to book a virtual coffee chat with them. And as you’re an HR Coffee Time listener, they’ll send you a free voucher for a coffee, so you can sip a delicious coffee while talking to them.

Although pensions can feel like a boring or complicated topic (especially if you’re not a Reward specialist), HR Coffee Time guest Pete Hykin shows this doesn’t have to be the case. In this episode he helps strip away any worries you might have about choosing a pension provider or talking about pensions at work. He also shares some great tips on how to get everyone engaged with their pensions and focused on their financial wellbeing.Listen to the episode to learn:Why it’s important to prioritise getting pensions right, even though you have other projects and issues competing for your time and attention.You can draw a direct line from employee productivity to employee wellbeing and financial wellbeing.Aside from their house, their pension is the largest financial asset your employees will have in their lives.Pensions are a major part of financial wellbeing.The importance of educating people about pensions.Help bring the amount of money in peoples’ pensions to life.You can use tools like salary sacrifice to put more money in your employees’ pockets.Create a culture and environment where people can talk about money and their financial wellbeing.Inclusion and pensions.Tips on choosing a new pension provider – consult with your employees to find out what’s important to them.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingBook a virtual chat with PenfoldBuy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)Becoming, by Michelle Obama&nbsp;Other HR Coffee Times Mentioned in This EpisodeEpisode 48: How to support your colleagues with bereavement at work, with Michelle SmithLooking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Book A Virtual Coffee Chat With PenfoldTo learn more about Penfold and see if they’re the right pension solution for your organisation, just go to...

Gravitas can help you make an impact throughout your HR career, but it can feel hard to define, and even harder to work out how to develop it. Antoinette Dale Henderson is on hand to help. Having made it her life’s work to decode the elements that contribute to gravitas and teach us how to improve our own personal gravitas, she shares some of her key insights and tips in this episode of HR Coffee Time, including:Antoinette’s definition of gravitas, “The ability to command respect, get taken seriously, and get your voice heard. All while retaining your own authentic self.”How gender impacts perception of gravitas.The six components of Antoinette’s model, The Gravitas Wheel.Internal components: self-awareness, expertise, authenticityExternal components: presence, connection, projectionSitting in the centre of the wheel: purposeHow to plan using OPRAHS to make sure you have maximum presence in a situation:O: objective – what’s your objective?P: people – which people will be there &amp; what’s their objective?R: role – what role am I playing?A: attitude – what attitude do I need to have?H: hear – what am I going to hear?S: say – what am I going to say?Increasing or decreasing your presence using body language, voice, eye contact and clothing&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Antoinette on LinkedInFollow Antoinette on InstagramAntoinette’s website&nbsp;Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Leading With Gravitas: Unlock the six keys to impact and influence, by Antoinette Dale HendersonPower Up: The Smart Woman’s Guide to Unleashing Her Potential, by Antoinette Dale HendersonLook Like The Leader You Are: A 7 step strategy for ambitious women, by Lizzie EdwardsCompelling People: The Hidden Qualities That Make Us Influential, by John Neffinger &amp; Matthew Kohut&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 91: How to be more assertive at work – a fresh approach, with Trisha LewisEpisode 73: 5 ways to feel more confident in your next interview, meeting, or presentationLooking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please <a href="https://vimeo.com/625620582"...

Contracting (taking on a role that isn’t a permanent position) can be a great option for your HR career. But how do you know whether it’s the right fit for you?This episode of HR Coffee Time is here to help you answer that question. Experienced HR contractor – Eleanor Minsall, shares her insights and explains:How she made the switch from permanent employment to contracting.The benefits of contractingThe downsides of contracting to be aware ofUseful skills to have as a contractorHow to get a contract roleHow to set yourself up for success in a contract role&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Buy the Book Recommendations(Disclosure: book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)‘Will It Make The Boat Go Faster?: Olympic-winning Strategies for Everyday Success’ by Harriet Beveridge &amp; Ben Hunt-Davis‘Legacy: 15 Lessons in Leadership’ by James Kerr&nbsp;Other HR Coffee Time Episodes MentionedEpisode 04: Finding your next HR job – key tips from an HR Recruiter, with Tansel OmerEpisode 13: How to get a senior-level role, with Craig ElvinEpisode 101: How to build confidence with networking for HR career success, with Yvonne WalshLooking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Book A Virtual Coffee Chat With PenfoldTo learn more about Penfold and see if they’re the right pension solution for your organisation, just go to https://getpenfold.com/hrcoffeetime to book a virtual coffee chat with them. And as you’re an HR Coffee Time listener, they’ll send you a free voucher for a coffee, so you can sip a delicious coffee while talking to them.

Build your confidence and knowledge about strategy with this episode of HR Coffee Time. Fay talks you through the key takeaways from Richard Rumelt’s modern business classic, “Good Strategy, Bad Strategy: The difference and why it matters.”Not only will this help you create more powerful People and HR strategies, but it will also help you understand how to craft and contribute to the overarching strategy for the whole organisation you work in.This episode will be helpful for you, no matter which role you’re ultimately aiming for, but it will be especially useful if you’d like to move into a Board-level role (or are already in one).Ideas shared in the episode, include:The kernel of good strategy is made up of:A diagnosis that defines or explains the nature of the challengeA guiding policy for dealing with the challengeA set of coherent actions designed to carry out the guiding policy9 sources of power:LeverageProximate objectivesChain-link systemsUsing designFocusGrowthUsing advantageUsing dynamicsInertia and entropy&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)Good Strategy, Bad Strategy: The difference and why it matters, by Richard Rumelt&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 26: How to be strategic in your new HR leadership roleEpisode 61: The 4 pillars that will help you be strategic in your HR roleEpisode 77: How to create an effective DEI strategy, with Metra RoweEpisode 98: HR insider insights: how to create a powerful people strategy for an SME, with Kelly VincentLooking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;Mentioned in this episode:Book A

If you’ve heard networking can help your HR/People career but are nervous about it, or you're not sure how to do it well, this episode of HR Coffee Time is here to help.Seasoned networker and HR professional Yvonne Walsh shares her personal experiences when it comes to networking. You’ll hear the fantastic impact networking has had on Yvonne’s career, and she shares invaluable tips to build up your confidence and skills when it comes to networking:How to get started with networking if you’re a bit nervous and perhaps not a naturally outgoing personThe benefits of attending eventsOvercoming nerves about networkingThinking rigidly about what networking ‘is’ and what it ‘isn’t’Knowing how to networkNetworking in a remote environmentSimple but effective tips: talk to people, smile, be interested in what they have to say, exchange contact details, and follow up afterwards.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Yvonne on LinkedInYvonne’s Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)‘The Light We Carry: Overcoming In Uncertain Times' by Michelle ObamaOther Relevant HR Coffee Time EpisodesEpisode 11: Networking – the three most important networks for your careerEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networkingLooking For the Transcript?You can find transcripts for all episodes from episodes 66 onwards on the HR Coffee Time section of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

For this special milestone episode of HR Coffee Time, Fay shares three of the lessons she has learnt from creating 100 episodes of the podcast. They’re lessons that can apply to everyone, no matter what point they are at in their career and no matter what job they do:You can make time for what matters, even if you think you can’t.Aim for progress over perfection.People are wonderful and happy to help.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingDownload the free pdf version of the HR Planner&nbsp;Other HR Coffee Time Episodes MentionedEpisode 90: How a ‘Personal Board’ can help solve your challenges at work &nbsp;Episode 29: Making a success of your promotion to a leadership role, with Jacqui JaggerEpisode 89: How to reach your HR career goals by understanding your tendencyEpisode 92: Time Management tips to stay on top of your busy day, with Louisa van VessemEpisode 67: How to get on top of email overwhelm when you’re in a busy HR roleEpisode 45: 6 ways to stop procrastinating &amp; find time for important projects at workEpisode 07: What to do when there aren’t enough hours in the dayEpisode 80: How quarterly reviews can help you thrive in your HR careerEpisode 85: 6 questions to prioritise what matters for your HR/People careerEpisode 43: The one thing that will boost your resilience throughout your HR career, with Tom ClearyEpisode 32: How to write work emails that get results, with Kim ArnoldEpisode 37: The ‘first 100 days’ plan to succeed in your new HR leadership role, with Niamh O’KeeffeEpisode 11: Networking – the 3 most important networks for your careerEpisode 15: How networking can help your careerEpisode

Conflict is something you’ll often be asked to help with in your role as a People professional. So, mediation skills are a useful conflict resolution tool to have in your toolbox, ready to put into action when you need them.In this episode of HR Coffee Time, Pete Colby, Director and lead Mediator at Pragmatism joins host, Fay Wallis, to talk through how mediation skills can help you resolve conflict at work. Some of the many things he covers include:Exactly what mediation is and what mediation skills are.Why grievances don’t solve workplace issues, but mediations do.How mediation skills can be used to nip problems in the bud before they escalate.Why mediation skills can have huge benefits for People teams and organizations as a whole.What makes a great mediator.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Pete Colby on LinkedInPete’s website: PragmatismPete’s blog post: Would I make a good mediator?&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 22: How to handle conflict at work, with Ginny RadmallEpisode 56: How to do a great job with collective consultations for redundancies, with Pete ColbyEpisode 83: Destructive team dynamics – how to spot them &amp; get things back on track, with Gabriella BraunEpisode 03: Building relationships with difficult people at workLooking For the Transcript?You can find transcripts for all episodes from episodes 66 onwards on the HR Coffee Time section of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

If you’re wrestling with the challenge of crafting an effective People Strategy, this episode of HR Coffee Time is here to help. Kelly Vincent, Head of People &amp; Culture at a thriving edtech company, shares her insights into building a powerful People Strategy from the ground up.Kelly’s key insights, tips and learnings from the experience of creating a powerful People Strategy for an SME include:Get buy-in from the CEO and senior leadership team.Spend time getting to understand the business and the people within it.Align the People Strategy with the business strategy.Review what is already in place.Get all your ideas out of your head and onto paper, so you can focus.Prioritise because you’ll have more ideas than you can implement in one year.Identify what the outputs will be from your strategy.Assess how long it will take you to achieve the goals you’ve set in the People Strategy.Identify whether your plans need to involve other departments and find out if they have time to support you.Your strategy will be shaped by how much time your ideas will take to implement and the resources that you’ll need.Keep a record of you ‘spilled over ideas’ that didn’t make it into this year’s strategy, so you can consider them again in the future.Chose KPIs and measures that are suitable for your strategy.Carve out dedicated time to work on your strategy – giving yourself regular time slots, instead of trying to write the whole thing in one day can be helpful.Kelly chose to have 3 pillars in her People Strategy because this aligned with the overall business strategy that also used 3 pillars.&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingKelly’s Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)‘Take Back Your Power: 10 New Rules for Women at Work’, by Deborah Liu&nbsp;&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 58: How to feel more confident using data &amp; analytics in your HR role, with Angela MoyleEpisode 26: How to be strategic in your new HR leadership roleEpisode 61: The 4 pillars that will help you be strategic in your HR roleEpisode 77: How to create an effective DEI strategy, with Metra Rowe&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This...

If you’d like to build your confidence, influence, impact and credibility at work, then the group programme, Inspiring HR, might be just what you’re looking for. In this episode of HR Coffee Time, Fay talks through the purpose behind creating Inspiring HR and what to expect if you join.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingInspiring HR: further information &amp; sign-up detailsBooks Recommended in This Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Everything I Know about Life I Learned from PowerPoint, by Russell DaviesThe Art of Gathering: How We Meet and Why It Matters, by Priya Parker&nbsp;Other HR Coffee Time Episodes Mentioned in This EpisodeEpisode 96: Finding the perfect HR role: is a standalone position right for you?Episode 94: Summer reads: 3 great books to help your HR careerEpisode 76: HR insider tips on how to create an amazing remote working culture, with Claire CathcartEpisode 3: Building relationships with difficult people at workEpisode 75: What psychometrics are, how you can use them &amp; why they’re so helpful, with Sue ColtonEpisode 74: How to get better at presenting and feel more confident about it&nbsp;&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.

Standalone roles are typically found in start-ups and smaller organizations where the People team consists of only one member – you! It's a challenging yet rewarding role. In this episode of HR Coffee Time, guests Nicola Head and Georgina Wright talk through the positives and challenges they've encountered in their experience of standalone HR/People roles, along with valuable advice on how to thrive in such a position.If you're considering a standalone role for the first time this episode aims to demystify the role and help you determine if it might be the perfect fit for you.Some of the many things covered include:The autonomy and freedom a standalone role can bring.The importance of prioritisation.The challenges of the role, including a lack of peers to sense check or run ideas past.How to set yourself up for success by building a strong support network, investing in automation and systems, and keeping your employment law knowledge up to date.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.Mentioned in this episode:Inspiring HR Group ProgrammeFay's group programme, Inspiring HR, is back! If you'd like to build your confidence, influence, impact and strategic skills, alongside a small group of other dedicated HR/People professionals, here is the link to learn more and sign up: https://brightskycareercoaching.co.uk/group-coaching-hr-professionals/ If you have any questions about Inspiring HR, feel free to ask Fay by getting in touch on LinkedIn: https://www.linkedin.com/in/faywallis/ or sending her an email at: [email protected]

As remote and hybrid working have become the new norm, it can be a real challenge to build trust and connections amongst our colleagues. Email has become more critical than ever before, now there aren’t the same opportunities for sharing communication in-person.In this episode of HR Coffee Time, Kim Arnold returns for her second appearance on the show. She shares invaluable on writing impactful emails, to create stronger bonds and trust throughout your organisation. And just as importantly, she explains when not to use email (and what to do instead), so people don’t feel bombarded or overwhelmed.Whether you have an internal comms team, or you handle all the People communications yourself, Kim’s brilliant email practices will empower you to make a positive impact in your role as a People Professional.Some of the many things Kim covers in the episode are:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We’re being judged far more on the content of our email now that we have fewer physical interactions with our colleagues.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Putting some of our personality into our emails can create much stronger bonds.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Common email mistakes to avoid, so you don’t erode trust.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leveraging copywriting tips, including Andy Maslen’s ‘KFC’ framework.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;How to overcome writer's block and tackle the blank page in front of you.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tackling email overwhelm for yourself and your organisation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The benefits of creating an ‘email playbook’.&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Kim on LinkedInKim Arnold’s websiteBook Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Kim’s book: ‘Email Attraction: Get what you want every time you hit send’Kim’s book recommendation: ‘Never Split the Difference: Negotiating as if your life depended on it’ by Chris VossKim’s book recommendation from when she was last on the show: ‘Can I Change Your Mind?: The Craft &amp; Art of Persuasive Writing’ by Lindsay Camp&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 32: How to write work emails that get results, with Kim ArnoldEpisode 67: How to get on top of email overwhelm when you’re in a busy HR roleEpisode 76: HR insider tips on how to create an amazing remote working culture&nbsp;Rate and Review the...

Make the most of the summer by dipping into these 3 fantastic books to help your HR Career. In this episode, Fay shares a book that will help you get the most out of your time; one will empower you to foster a diverse and inclusive workplace; and the other one will improve your ability to create powerful group experiences.Connect With Fay&nbsp;&nbsp;Connect with Fay on LinkedIn&nbsp;Fay’s website: Bright Sky Career Coaching&nbsp;Book Recommendations from The Episode&nbsp;(Disclosure: these links are affiliate links which means that Fay will receive a small commission if you make a purchase through them)&nbsp;‘The Art of Gathering: How We Meet &amp; Why It Matters’ by Priya Parker&nbsp;‘Tranquility by Tuesday: 9 Ways to Calm the Chaos &amp; Make Time for What Matters’ by Laura Vanderkam&nbsp;‘Inclusive Growth: Future-proof your business by creating a diverse workplace’, by Toby Mildon&nbsp;Dr Jonathan Ashong-Lamptey’s ‘Book Insights’ - you receive a detailed book breakdown of a book within the Diversity &amp; Inclusion space every two weeks&nbsp;&nbsp;Other Relevant HR Coffee Time Episodes&nbsp;Episode 93: Creating a more inclusive work culture: how to make an impact, with Toby MildonEpisode 46: My 3 favourite books to help your career that I've read this yearEpisode 42: Diversity &amp; Inclusion at work - 7 mistakes to avoid (&amp; what to do instead), with Dr Jonathan Ashong-LampteyRecommended TED TalkLaura Vanderkam: How to gain control of your free timeRate and Review the Podcast&nbsp;If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;&nbsp;Enjoyed This Episode? Don't Miss the Next One!&nbsp;Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help You&nbsp;If you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.&nbsp;&nbsp;&nbsp;

If you’re passionate about inclusion at work and you want to know how to make an impact to create a more inclusive work culture, this episode is packed full of advice to help. And the advice can be put into action whatever the size of the organisation you’re working in – no matter how big or small it is.Host Fay Wallis is joined by Toby Mildon, the Inclusive Culture Strategist &amp; author of “Inclusion Matters: Future-proof your business by creating a diverse workplace.”Some of the many helpful concepts Toby shares that can be applied to organisations of all sizes (no matter how big or small) include:Moving from an environment of exclusion to inclusionThe different types of connections leaders have to inclusion – rational, emotional, and personalDemonstrating allyship through the use of visual aidsOvercoming fear of talking about diversity and inclusionThe ART of Allyship: Awareness, Respect, TrustUsing the GC Index to understand the impact you (and others) make at workConnect With Fay &amp; TobyConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Toby Mildon on LinkedInToby’s website: Mildon.co.ukBook Recommendations from The Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)‘Inclusion Matters: Future-proof your business by creating a diverse workplace’ by Toby Mildon‘The Velvet Rage: Overcoming the Pain of Growing Up Gay in a Straight Man’s World’ by Alan DownsOther Relevant HR Coffee Time EpisodesAbout Diversity &amp; Inclusion:Episode 42: Diversity &amp; Inclusion at work – 7 mistakes to avoid&nbsp;(&amp; what to do instead), with Dr Jonathan Ashong-LampteyEpisode 77: How to create an effective DEI strategy, with Metra RoweAbout behavioural and psychometric profiling tools:Episode 3: Building relationships with difficult people at work (an overview of the behavioural preferences profiling tool: DISC)Episode 75: What psychometrics are, how you can use them &amp; why they’re so helpful, with Sue ColtonRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by

When work and life feel busy, it can feel hard to stay on top of everything. But taking a step back and identifying helpful time management techniques can make a big difference. In this episode of HR Coffee Time, career &amp; executive coach, Fay Wallis chats with Louisa van Vessem about a range of time management tips to help you stay on top of your busy day.Some of the ideas they talk through include:Virtual co-workingScheduling/calendar tools (e.g. Calendly)Time blockingBuffer timeThe Pomodoro techniqueTime trackingSetting clear goalsShiny object syndromeThe HR PlannerMind mappingA, B and C priorities‘To don’t’ listsEat that frogRewardsUnderstanding your personal blockersPeople pleasingAccountability and The Four TendenciesBoundaries &amp; perfectionismUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Louisa on LinkedInLouisa van Vessem’s websiteFree pdf version of the HR PlannerThe LinkedIn Live this episode is extracted from&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 7: What to do when you don’t have enough hours in the dayEpisode 45: 6 ways to stop procrastinating &amp; find time for important projects at workEpisode 89: How to reach your HR career goals by understanding your ‘tendency’Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].

If you feel like you should be more assertive at work, or you've had other people around you recommend that you start being more assertive, it can be hard to know what to do about it. After all, what does 'being assertive' actually mean and how can you be assertive if it isn't something that feels like it comes naturally to you?This episode of HR Coffee Time is here to help. Professional communication coach Trisha Lewis joins career coach, Fay Wallis, to share her fresh approach to being more assertive.Trisha talks through a whole range of ideas including:The aggressive/assertive continuumSelf-squashing and unsquashingThe female 'double-bind'The warmth/strength quadrantBeing assertive in a way that feels authentic for youHow feedback and role play can helpUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Trisha on LinkedInTrisha Lewis’ websiteTrisha’s TedX talk: The Self-Squashing ProphecyThe 7 Best TED Talks for Career Success (includes Amy Cuddy’s talk about body language)Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Trisha’s book: ‘The Mystery of the Squashed Self: How to stop self-sabotaging and make your business thrive’ by Trisha LewisTrisha’s book recommendation: ‘Compelling People: the hidden qualities that make us influential’ by John Neffinger &amp; Matthew Kohut&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 78: 5 tips to get useful feedback at work to help your HR/People careerEpisode 57: Using the Johari Window to develop &amp; grow in your HR career (a great feedback tool)&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by <a href="https://www.subscribepage.com/hrcoffeetime" rel="noopener...

If you have a challenge or obstacle at work that you just can’t seem to solve, your Personal Board may be able to swoop to your rescue.In this episode of HR Coffee Time, career and executive coach, Fay Wallis, shares how she used Emma Maslen’s ideas for creating a Personal Board to solve a challenge with a podcast. She encourages you to try the idea for yourself, to help you solve one of your challenges at work.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)Book: ‘Four Thousand Weeks: Time Management for Mortals’ by Oliver BurkemanBook: ‘The Personal Board of You Inc.’ by Emma Maslen&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 21: The 8 people who will set you up for career success, with Sharon PeakeEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networking&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.

It’s no good just keeping a career goal in your head or written down on a piece of paper. To reach that goal, you need to take action. But it can feel hard to stay on track with what’s needed when you’re so busy at work. That’s where The Four Tendencies framework can come in handy. By understanding your ‘tendency’ you’ll be able to identify and test out different strategies that will be effective in keeping you on track to reach those goals.In this episode of HR Coffee Time, career &amp; executive coach Fay Wallis explains what The Four Tendencies are and how understanding your tendency can help you to reach your goals.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe Four Tendencies Free QuizGretchen Rubin’s websiteBook: ‘The Four Tendencies’, by Gretchen Rubin (Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 82: 3 tips to tackle a challenge at work when you aren’t feeling confidentEpisode 63: How to progress your career by measuring your impact at workEpisode 67: How to get on top of email overwhelm when you’re in a busy HR roleEpisode 39: Lost your direction &amp; motivation at work? This one thing might helpEpisode 07: What to do when there aren’t enough hours in the day&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.&nbsp;

If you’ve ever faced the frustration of having your ideas rejected or struggled to secure buy-in and budget for your projects, this episode of HR Coffee Time is here to help. Writing a business case can feel overwhelming but guest, Jo Taylor, shares valuable insights on how to craft a compelling one that significantly enhances your chances of success. She explains what a business case is and the importance of:SimplifyingStarting with the “why”Engaging stakeholders early onProgress, not perfectionJo also gives powerful advice on what to do if your business case is rejected.Jo’s Book Recommendation(Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)The Art of Rest: How to Find Respite in the Modern Age, by Claudia Hammond&nbsp;Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingJo’s website: Let’s Talk TalentLet’s Talk Talent’s free resources, including webinars, whitepapers, podcast, newsletter, mentoring scheme and YouTube channelJo’s email address: [email protected]&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 63: How to progress your career by measuring your impact at workEpisode 34: Influencing – how to get buy-in for your ideas at work&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website

Finding your next HR/People role can feel daunting; especially if you haven't changed jobs in years. This episode of HR Coffee Time is here to help, with job search success tips from career coach Fay Wallis. Learn what to do and how to do it, to hugely increase your chances of landing your perfect role.Resources Mentioned in This EpisodeFay’s online CV and LinkedIn coursesFay’s webinar for Presentus: LinkedIn Secrets – How to leverage LinkedIn to get your perfect jobConnect WithConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 4: Finding your next HR job – key tips from an HR Recruiter, with Tansel OmerEpisode 11: Networking – the three most important networks for your careerEpisode 13: How to get a senior-level HR role, with Craig ElvinEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networkingEpisode 31: 3 little-known LinkedIn features which will help you get your next jobEpisode 63: How to progress your career by measuring your impact at workEpisode 81: Recruitment redefined – a better way to find or fill your next role, with Tansel OmerRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.Mentioned in this episode:Learn More About PresentusRegister with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTime Learn more about Presentus if...

Have you ever found yourself in a work meeting, excitedly sharing an idea, only to have someone else take the spotlight, adopt the idea as their own and take all the credit? It’s an all-too-familiar scenario. In this episode of HR Coffee Time, “How to stop other people taking credit for your ideas in meetings” host Fay Wallis, shares three different options for tackling this behaviour at work.Resources Mentioned in This EpisodeTIME magazine: ‘Mr. Vice President, I’m Speaking.’ What Research Says About Men Interrupting Women – And How to Stop ItHarvard Business Review: Amplifying Your Colleagues’ Voices Benefits EveryoneThe Independent: What is hepeating?Professor Nicole Gugliucci’s tweet introducing the word, ‘hepeated’The Academy of Management Journal 64 (4): Amplifying Voice in Organizations, by Kristin Bain, Tamar Admati Kreps, Nathan Meikle and Elizabeth R. TenneyUCLA Anderson Review: In a Teamwork Economy, Status among Group Members Is Crucial, by Michael TottyCenter for Creative Leadership: The SBI™ frameworkConnect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 84: Practical EDI tips from a Top 50 Most Inclusive Employer, with Lisa FaulknerEpisode 83: Destructive team dynamics – how to spot them &amp; get things back on track, with Gabriella BraunEpisode 65: Practical strategies that empower women to succeed in leadership roles, with Carla Miller&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is...

It can be hard to be clear on what matters most to you for your HR / People career; especially when you’re busy firefighting at work. In this episode of HR Coffee Time, career coach Fay Wallis shares 6 questions to identify and prioritise what matters for your career, so that you can set realistic steps and goals to achieve what’s most important to you.Key Resources Mentioned in This EpisodeThe free pdf condensed version of Fay’s HR Planner for 2023&nbsp;Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 80: How quarterly reviews can help you thrive in your HR careerEpisode 69: Monthly review – the simple secret to making progress in your HR careerEpisode 66: Reflecting on 2022 – looking back to look forward&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility &amp; influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The free pdf condensed version of Fay’s HR Planner for 2023&nbsp;Mentioned in this episode:Learn More About PresentusRegister with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTime Learn more about Presentus if you're...

Although the FSCS (Financial Services Compensation Scheme) is a relatively small organisation, employing around 250 people, the People team’s work in the Equity, Diversity and Inclusion space has led to it consistently ranking in the ‘Top 50 Most Inclusive Employers’ list.In this episode of HR Coffee Time, their Head of People – Lisa Faulkner shares practical tips and advice for any organisation who wants to focus on EDI based on her experience within the FSCS.Lisa’s advice includes:1.&nbsp;&nbsp;&nbsp;&nbsp;Start small and then expand on what you’ve done so far.2.&nbsp;&nbsp;&nbsp;&nbsp;Use internal and external data.3.&nbsp;&nbsp;&nbsp;&nbsp;Set yourself realistic targets.4.&nbsp;&nbsp;&nbsp;&nbsp;Turn to other organisations for advice and support.5.&nbsp;&nbsp;&nbsp;&nbsp;Commit to charters.6.&nbsp;&nbsp;&nbsp;&nbsp;Ask people throughout your organisation what will help them.7.&nbsp;&nbsp;&nbsp;&nbsp;Consider the wider impact you can have on the local community and the world as a whole.Key Resources Mentioned in This EpisodeBusiness in the CommunityThe Race at Work CharterChange the Race RatioAdecco’s Creating Brighter Futures programCIPD’s Equality, Diversity &amp; Inclusion reportsThe Women in Finance CharterThe Responsible Business TrackerPositive EastLisa’s Book Recommendations(Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)The HR (R)Evolution: Change the Workplace, Change the World, by Alan Watkins &amp; Nick DaltonCoherence: The Science of Exceptional Leadership and Performance, by Alan Watkins&nbsp;Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 58: How to feel more confident using data &amp; analytics in your HR role, with Angela MoyleEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding &amp; supporting autism in the workplace, with Cybill WatkinsEpisode 65: Practical strategies that empower women to succeed in leadership roles, with Carla Miller<a...

Whether you’re working in a tiny organisation or a huge one, you will have to interact with teams. And because people and relationships are complicated, those teams won’t always be working together as well as they could be. This can have a negative impact on the people in that team, other people around them and ultimately on the success of the organisation or business you all work for.In this episode of HR Coffee Time, Fay Wallis is joined by Gabriella Braun, who shares fascinating insights into groups and teams, explaining three of the unconscious ways teams behave destructively when they’re under pressure.Gabriella is the author of, “All That We Are” and the Director of Working Well, a specialist consultancy firm using psychoanalytic and systemic thinking to help leaders and teams to understand the hidden truths of their behaviour at work. Listen to the episode or read the transcript on the Bright Sky Career Coaching website to learn all about destructive team dynamics – how to spot them &amp; get things back on track.&nbsp;&nbsp;Books Mentioned in This Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)Gabriella’s book recommendation: “The Examined Life: How We Lose and Find Ourselves” by Stephen GroszGabriella’s book: “All That We Are: Uncovering the Hidden Truths Behind Our Behaviour at Work” by Gabriella Braun&nbsp;Connect With Fay &amp; GabriellaConnect with Gabriella on LinkedInConnect with Fay on LinkedInGabriella’s consultancy website: Working WellGabriella’s book website: Gabriella BraunFay’s website: Bright Sky Career CoachingOther Relevant HR Coffee Time EpisodesEpisode 35: Helping teams thrive with personal user manualsRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say ‘thank you’. You can always reach her at: [email protected]&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your...

A lack of confidence can stop us from tackling all sorts of challenges at work. Maybe it's holding you back from putting your ideas forward for a new initiative, or preventing you from creating and presenting an HR or People strategy for the first time, or stopping you from challenging someone at work when you disagree with them, or you can't bring yourself to speak up in meetings.Whatever your challenge is - this episode of HR Coffee Time is here to help. In it, career &amp; executive coach Fay Wallis shares 3 tips to tackle a challenge at work when you aren't feeling confident:Creating a vision boardAdopting a test-and-learn approachUsing affirmationsKey Resources Mentioned in This EpisodeThe free pdf condensed version of Fay’s HR Planner for 2023"Big Feelings: How to be okay when things are not okay" by Liz Fosslein &amp; Mollie West Duffy"I Can Do It: How to use affirmations to change your life" by Louise Hay (Disclosure: the book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through either of them.)Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingOther Relevant HR Coffee Time EpisodesEpisode 1: How to feel more confident at workEpisode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna LottEpisode 73: 5 ways to feel more confident in your next interview, meeting, or presentationRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. &nbsp;How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challenges<a...

If you're looking for a new role, or you're responsible for Recruitment in the organisation you work for, this episode of HR Coffee Time is here to help. You'll get to hear from Tansel Omer, the CEO and Founder of a new Recruitment platform - Presentus. Tansel joins Career Coach, Fay Wallis on the show to talk through how Presentus is a unique solution to your recruitment challenges.Key Resources Mentioned in This EpisodeThe special HR Coffee Time link to visit the Presentus website and register as a candidate (if you’re looking for a new role).The special HR Coffee Time link to visit the Presentus website to learn more and register as an organisation (if you’re interested in using Presentus to fill your vacancy/vacancies).Connect With Fay &amp; TanselConnect with Fay on LinkedInConnect with Tansel on LinkedInFay’s website: Bright Sky Career CoachingTansel’s Book Recommendations(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies, by Reid Hoffman &amp; Chris YehThe Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, by Eric RiesRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources, by signing up to receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility &amp; influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful...

As an HR professional, you know that the role can be demanding and fast-paced. With so much to do on a day-to-day basis, it can be easy to lose sight of the bigger picture and your career &amp; strategic goals.In this episode of HR Coffee Time, career coach Fay Wallis shares practical advice on how to use a quarterly review to identify areas for improvement, celebrate your achievements, and set meaningful goals for the future. Whether you're working on your own or as part of an HR team, her insights will help you work more efficiently and purposefully.So, if you're looking for a way to stay on top of your busy HR role while also achieving your career goals, tune in now to discover how the quarterly review can help you work smarter, not harder.Key Resources Mentioned in This EpisodeThe free pdf condensed version of Fay’s HR Planner for 2023&nbsp;Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 61: The 4 pillars that will help you be strategic in your HR roleEpisode 26: How to be strategic in your new HR leadership role&nbsp;&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility &amp; influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The free pdf condensed version of Fay’s HR Planner for 2023Mentioned in this episode:Inspiring HR is backUse this link

Career development is an important topic at work. So many people are motivated by being able to develop and grow in their careers, it means that getting career development programmes right in your organisation can lead to higher levels of employee engagement (and help make your organisation somewhere people love to work).But how do you create a powerful career development programme that has an impact? This episode of HR Coffee Time is here to help. Kate Mansfield (Programme Director at Career Counselling Services) speaks to Career Coach Fay Wallis and shares the key learnings from studying 13 organisations who have introduced career development programmes and initiatives.Key Resources Mentioned in This EpisodeCCCS’s Career Strategy Insights Tool (and report)Kate’s book recommendation: “Wisdom at Work: Stay relevant in the second half of your career” by Chip Conley (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)&nbsp;Connect With Fay &amp; KateConnect with Kate on LinkedInConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingCareer Counselling Services (CCS) website&nbsp;Other Relevant HR Coffee Time EpisodesEpisode 33: A helpful framework for career conversations at work, with Steve McIntoshEpisode 25: How to use career conversations to improve retention &amp; engagement, with Sarah ArcherEpisode 21: The 8 people who will set you up for career success, with Sharon PeakeEpisode 16: How to become more confident about networkingEpisode 15: How networking can help your careerEpisode 11: Networking – the 3 most important networks for your careerRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.&nbsp;How Fay &amp; Bright Sky Career Coaching Can Help...

Getting feedback and putting it into action is a powerful way of making progress with your HR/People career. So, it can feel frustrating when you don't have any, or if the feedback you are given is vague.Without clear feedback you can be left questioning yourself, wondering whether you're focusing on the right things and doing a good enough job. All of this can then start to chip away at your confidence.So, in this episode of HR Coffee Time, Career Coach Fay Wallis shares 5 tips to get useful feedback at work to help your HR/People career, including:The three different types of feedbackGetting clear on the type of feedback you needHow to help the feedback giver help youExample questions to ask that result in useful feedbackAn overlooked way feedback can help you succeed at workKey Resources Mentioned In This EpisodeHR Coffee Time Episode 57: Using the Johari Window to develop and grow in your HR careerBook: 'Thanks for the feedback: the science and art of receiving feedback well', by Douglas Stone &amp; Sheila Heen (Disclosure: the book link is an affiliate link which means Fay will receive a small commission from Amazon if you make a purchase through it).Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility &amp; influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The free pdf condensed version of Fay’s HR Planner for 2023Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up:...

Creating any strategy as part of your HR or People responsibilities can feel daunting; but it can feel especially daunting when it comes to Diversity, Equity and Inclusion (DEI). Because DEI is important, it covers so many different aspects and it involves delving into sensitive issues. Making progress can mean sparking huge cultural change which can be messy and takes time.&nbsp;&nbsp;Strategy and Diversity, Equity and Inclusion topics have been covered on HR Coffee Time before, but this episode is the first one that takes a deep dive into how to create an effective DEI strategy.&nbsp;&nbsp;No matter where you are on your DEI journey in your organisation at the moment – whether you have a robust plan that you’re living and breathing and putting into action; or you have no experience in this area at all; or you are taking action but you’re not confident that what you’re doing is as good as it could be, this episode is here to help.&nbsp;Metra Rowe (Founder of Starling Business Solutions) joins host and HR Career Coach, Fay Wallis to generously share some of her key insights into how to create an effective DEI strategy.&nbsp;&nbsp;Key Resources Mentioned in This EpisodeThe DEI PlaybookStarling Business Solutions’ DEI MasterclassSpecial offer for HR Ninjas to attend the DEI Masterclass (which includes a copy of the DEI Playbook worth £97 and a 1 hour DEI Consulting/Coaching session with Metra worth £250)ISO 30415:2021 Human Resource Management – Diversity and InclusionLinks to DEI Facebook groups:Diversity and Inclusion for beginnersDiversity and Inclusion in the workplaceDiversity and Inclusion leadersConnect with Fay &amp; MetraConnect with Metra on LinkedInConnect with Fay on LinkedInMetra’s website: Starling Business SolutionsFay’s website: Bright Sky Career CoachingBook Recommendations(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).Metra’s book recommendation in the episode:Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias, by La’Wana HarrisMetra’s recommended reading list:The Leaders Guide to Unconscious Bias, by Pamela Fuller &amp; Mark Murphy&nbsp;<a href="https://amzn.to/3Z9kCHQ" rel="noopener...

Getting remote working right can feel like a real challenge. Whether your organisation is fully remote, or has a hybrid working arrangement, it’s easy for people to start to feel disconnected and unhappy with work.In this episode of HR Coffee Time, Head of People at YuLife, Claire Cathcart shares some brilliant initiatives to help. Listen to her chat with Career Coach, Fay Wallis, where she talks through:The LinkedIn post she shared about a remote working initiative that went viral, with nearly 3,000 reposts&nbsp;&nbsp;&nbsp;How to make your onboarding process as good as possible for remote workersHow to help managers do a great job at managing remotelyGreat ways to encourage collaboration &amp; connection throughout your remote workforceKey Resources Mentioned in This EpisodeClaire’s LinkedIn post about the ‘not feeling 100%’ Slack status that went viralClaire’ book recommendation: “When Breath Becomes Air” by Paul Kalanithi (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)Connect With Fay &amp; ClaireConnect with Claire on LinkedInConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay &amp; Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast &amp; would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility &amp; influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up...

Psychometrics can be used in a huge range of ways to help you achieve your HR and People goals at work. They’re incredibly popular as part of the recruitment process for hiring new talent at all levels. And some of the many other things they’re used for include leadership development programmes; team building activities and conflict resolution.Whether you’ve been using psychometric assessments for years and know quite a lot about them, or you’ve never used them at all, or you sit somewhere in the middle and have used a couple of them and know a bit about them but would like to know more – this episode is here to help.Business Psychologist Sue Colton explains what psychometric assessments are, how you can use them &amp; why they’re so helpful.Key Resources Mentioned in This Episode&nbsp;Hogan AssessmentsSHL Occupational Personality Questionnaire (OPQ)Myers-Briggs (MBTI)DiSCSue’s first book recommendation: “The Chimp Paradox” by Professor Steve PetersSue’s second book recommendation: “Quiet: The Power of Introverts in a World That Can’t Stop Talking” by Susan Cain (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)&nbsp;Connect With Fay &amp; SueConnect with Sue on LinkedInSue’s websiteConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteOther Episodes You May Be Interested In003: Building relationships with difficult people at work (Fay explains DiSC in detail in this episode)&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time...

Whether you feel nervous about presenting, or are just on the lookout for tips on how to get better at it, this episode of HR Coffee Time is here to help. Career Coach, Fay Wallis, shares 7 key tips to improve your presentation skills and feel more confident.Key Points From This Episode[01:10] Fay explains that last week’s episode focused on overcoming the physical response you may get to feeling nervous about public speaking - episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation[02:45] The first tip – remember that it is normal to feel nervous[04:04] The second tip – to feel more confident and overcome nerves is to practise[06:11] Alternative ways to improve how you deliver presentations - Toastmasters[07:05] Fay recommends reading Everything I Know about Life I Learned from PowerPoint by Russell Davies to help plan your presentation(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[09:39] The third tip – planning your presentation using rectangles in a notebook[10:17] The fourth tip – the importance of explaining any data and diagrams within yourpresentation[14:30] The fifth tip – Making your presentation accessibleHow to use Microsoft accessibility training when working on your presentation[17:33] The sixth tip – Ensuring your timings are accurate[18:41] The seventh tip - how using props can make things more interesting and impactful[19:53] Fay recommends reading Switch by Chip and Dan Heath(Disclosure: this book link is an affiliate link which means Fay will earn a smallcommission from Amazon if you choose to purchase the book using it)Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn...

If your confidence seems to disappear whenever you have an interview, a meeting, or a presentation coming up, you are not alone. It’s something that most of us struggle with at some point or other during our careers. The good news is that however this lack of confidence, or nervousness shows up for you, there are things you can do to help.In this episode of HR Coffee Time, Career Coach Fay Wallis shares five main ways a lack of confidence or feelings or nervousness can show up and what to do about them.Key Points From This Episode[01:32] Fay explains she’s going to talk through the five main ways a lack of confidence or nerves can show up and what to do about them[01:53] The fight or flight response is often triggered by the stress of the situation[02:58] If you get a dry mouth when you’re nervous take a bottle of water with you[05:13] If you get the shakes when you’re nervous, do something physical to release the adrenaline in your body[06:09] Matt Abraham’s tip is from his book, ‘Speaking Up without Freaking Out’ (this is an affiliate link, so Fay will receive a small commission from Amazon if you purchase the book through it)– hold a cold bottle of water in your hands if your lack of confidence or nervousness shows up as blushing, sweating, or getting hot[07:43] Tackle voice changes by warming up and relaxing your vocal cordsJackie Gartner-Schmidt’s TEDX Talk: Your Voice Says A Lot About You[10:57] Keep racing thoughts at bay by doing PQ reps[10:57] Fay wraps up the episodeUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

If you want to change career to work in HR, this episode of HR Coffee Time is here to help. Learn from 3 HR professionals who all made the switch from different careers into the world of HR. Charlotte Treverton-Jones, Daniel Moczynski, Natalie Saunders and Rachel White, share their experience and tips for making a successful change. They also talk about the plus points and challenges they’ve encountered since settling into their HR careers.Key Points From This Episode[02:01] HR Business Partner, Charlotte Treverton-Jones explains how she changed career to work in HR[05:39] Charlotte shares the positive aspects of working within HR as well as the challenges she has faced[07:58] Charlotte’s advice for anyone thinking of changing their career to work in HR[09:22] Employee Engagement Advisor, Daniel Moczynski shares his career change story[12:50] How networking has helped Daniel with his HR careerHow to use LinkedIn effectively: Power up your LinkedIn profile – Fay’s online course[14:43] Daniel’s opinion on the positives and challenges of a career in HR[16:37] Daniel’s advice for anyone thinking of changing their career to work in HR[24:20] Creator of HR consultancy firm ‘Morpho Advisory’, Natalie Saunders shares her career change story[20:58] Natalie shares how she made the leap from employment law to HR[31:12] Natalie’s advice for anyone thinking of changing their career to work in HR[24:20] HR Advisor, Rachel White shares her career change story[35:14] Rachel’s opinion on the positives and challenges of a career in HR[39:52] Racehel’s advice for anyone thinking of changing their career to work in HRUseful Links Episode 71: Changing career to work in HR – how to do it &amp; what it’s like (part 1)Power up your LinkedIn profile – Fay’s online courseConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

If you want to change career to work in HR, this episode of HR Coffee Time is here to help. Learn from 3 HR professionals who all made the switch from different careers into the world of HR. Ruby Harrison, Josh Halstead-McGlashon and Maxine Blake share their experience and tips for making a successful change. They also talk about the plus points and challenges they’ve encountered since settling into their HR careers.Key Points From This Episode[02:32] HR Advisor, Ruby Harrison explains how she changed career to work in HR[05:38] Ruby explains the NHS graduate scheme[09:16] Ruby shares the positive aspects of working within HR as well as the challenges she has faced[11:36] Ruby’s advice for anyone thinking of changing their career to work in HRLook into the different areas of HR/specialisms of HR available (The CIPD Profession Map can help with this)[13:58] HR Business Partner, Josh Halstead-McGlashon shares his career change story[17:05] How internal mentors and peer mentors have helped Josh with his HR career[19:22] Josh’s opinion on the positives and challenges of a career in HR[22:42] Josh’s advice for anyone thinking of changing their career to work in HR[24:20] HR Business Partner &amp; Talent Acquisition Lead, Maxine Blake shares her career change story[28:24] What Maxine enjoys most about working in HR as well as the challenges that she has faced[32:34] Other episodes focused on influencing skills:Episode 34: Influencing – how to get buy-in for your ideas at workEpisode 44: Succeeding as an HR professional – how to influence at a senior level[33:28] Maxine’s advice for anyone thinking of changing their career to work in HR&nbsp;Useful Links The CIPD Profession MapConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Career coach Fay Wallis is joined by HR Consultant Devon Lovell, who shares his personal experience of being diagnosed with Tourette’s Syndrome. Devon talks through his journey to diagnosis, the strengths and struggles his neurodiversity brings and gives advice to anyone who thinks they may be neurodiverse, or who wants to support their neurodiverse colleagues.Key Points From This Episode[00:03] Fay thanks a listener for sharing an episode on LinkedIn during the week: Episode 67: How to get on top of email overwhelm when you’re in a busy HR role[00:48] This is the fourth episode of HR Coffee Time that focuses on neurodiversity. The first three are:Episode 24: Understanding &amp; supporting neurodiversity at work, with Melanie FrancisEpisode 59: ADHD– a personal story of the strengths, struggles &amp; strategies that help, with Julie WhiteEpisode 68: Real life insights into understanding &amp; supporting autism in the workplace, with Cybill Watkins[03:18] An introduction to Devon[03:39] Devon shares his journey of getting a Tourette Syndrome diagnosis[06:04] There’s an 85% chance you will also receive a diagnosis for OCD or ASD if you have Tourette Syndrome[08:31] There doesn’t seem to be the same level of awareness and information available about Tourette Syndrome as other neurodiverse conditions[10:31] Devon explains the different ways that Tourette’s can manifest[12:13] Devon shares his strengths his neurodiversity brings, including resilience, being observant, hyper-focused and good at planning ahead[16:05] The emotional and physical struggles that Tourette Syndrome brings for Devon[19:01] Struggles and strategies that help at work[21:28] Devon explains the many ways his employer has been supportive[24:58] Devon’s advice to anyone working in HR who is wondering if they are neurodiverse[25:58] Devon’s advice to anyone working in HR who wants to be supporting anyone in the workplace who is neurodiverse[31:09] Devon shares his book recommendation: Four Thousand Weeks by Oliver Burkeman(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)Useful Links Tourette’s ActionConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach...

Simple techniques can often have a big impact on our careers. If you want to progress in your HR career, a monthly review is a great way to stay on track with your goals. In this episode of HR Coffee Time, career coach Fay Wallis talks you through an 'end-of-month reflection' activity available for free in the pdf version of her HR Planner. Listen to learn why it works and what the key questions are to ask yourself at the end of each month.Key Points From This Episode[00:23] Fay takes a moment to say thank you for helping HR Coffee Time reach number 5 in the Apple Podcast UK Careers Chart[01:35] Fay explains how to download your free pdf condensed version of the&nbsp;HR Planner for 2023[03:22] The first question in your planner's ‘end of month reflection’ section is: What progress did you make towards your career goals this month?[06:25] The second question – What went well this month?[08:03] The third question – What new things did you learn?How body doubling/co-working can keep you on track with your goals[11:03] Fay refers to episode 29: Making a success of your promotion to a leadership role, with Jacqui Jagger[12:55] The fourth question - Who did you help at work this month?[13:25] The fifth question - What have you done for your own well-being this month?Fay refers to episode 66: Reflecting on 2022 – looking back to look forward[14:23] Question six - What did you find challenging this month?[15:00] The seventh &amp; eighth questions - How can you overcome the challenge you've mentioned before? / Are your goals still relevant? Or do you need to adjust them or create new ones?[16:00] The ninth question - What would you like to make a priority for next month?Fay shares her priority to design and test an HR strategy day and how you could helpUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get accessto other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time emailMentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Fay Wallis is joined by Payroll and HR professional, Cybill Watkins, who shares her experience of being diagnosed with ASD (Autism Spectrum Disorder), how it has given her answers to questions she has had throughout her life and the inclusive practices she has discovered that can help neurodiverse people to thrive at work.Key Points From This Episode[00:02] This is the third episode that focuses on neurodiversity. The first two are:Episode 24: &nbsp;Understanding &amp; supporting neurodiversity at work, with Melanie FrancisEpisode 59: ADHD – a personal story of the strengths, struggles &amp; strategies that help, with Julie White[03:14] An introduction to Cybill Watkins[04:03] Cybill’s journey to receiving her diagnosis[10:41] Cybill explains what ‘masking’ is[12:13] Cybill shares some of her strengths and struggles and explains that they often ‘mirror’ each other[17:58] Cybill shares different strategies she has found helpfulJoining groups and learning from themBeing honest with yourselfGet a mentorIf you end up experiencing burnout – take time out to recover properly, get adjustments in place, join support groups&nbsp;[20:15] Cybill recommends following Amanda Kirby on LinkedIn[20:44] Cybill’s advice to any listeners who think they may be neurodiverse[23:19] How to ensure you are creating an inclusive workplace and supporting neurodiverse colleagues as much as possible[30:18] Cybill shares her book recommendation: The Fear Bubble by Ant Middleton(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)&nbsp;Useful Links Autistic Society’s Autism PassportAccess to WorkConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by <a href="https://www.subscribepage.com/hrcoffeetime"...

In this episode of HR Coffee Time, Career Coach Fay Wallis offers advice and tips on the best way to get on top of email overwhelm when you’re in a busy HR role.Please note: All links to books within these show notes are affiliate links, which means Fay will receive a small commission from Amazon (at no cost to you) if you make a purchase through any of them.Key Points From This Episode[01:50] Fay takes a moment to say thank you for the reviews and for helping HR Coffee Time get to number 7 in the Apple Podcast Careers chart[02:45] Fay shares her first tip – unsubscribing for those emails you never read[04:39] Second tip – filtering your emails by sender or dateFay recommends How to be a Productivity Ninja: Worry Less, Achieve More and Love What You Do by Graham Allcott[06:43] Tip three – try not to use your inbox as a to-do listComplete emails that will take 2 minutes to action straight awayAllow yourself to have 3 main folders only; ‘action’, ‘read’ and ‘waiting’[09:04] Tip four – ensure you are setting up auto-replies with useful informationFay refers to episode 43 - The one thing that will boost your resilience throughout your HR career, with Tom Cleary[13:02] Fay recommends reading The Future of Time: How ‘re-working’ time can help you boost productivity, diversity and well-being by Helen BeedhamFay refers to episode 65 - Practical strategies that empower women to succeed in leadership roles, with Carla Miller[14:27] Tip number five – make the most of your email footer[16:11] Tip number six – make sure your emails are only being sent during core work hours[19:02] Tip number seven – only check your emails at certain points each dayUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is...

It’s too easy to just keep cracking on with work, moving forward and forgetting to take a step back to appreciate the progress that has been made and learn from the previous year. In this episode of HR Coffee Time, career coach Fay Wallis talks through 10 reflection questions, sharing her own answers to them. This episode is also available as a more detailed blog post/article.Link to blog post/article: https://www.brightskycareercoaching.co.uk/reflecting-on-2022-looking-back-to-look-forward/hr-coffee-time/Useful Links Read the article that accompanies this episodeInspiring HR group coaching programmeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Buy your hardback copy of the HR Planner for 2023&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Whether you’re a woman in a leadership role, you aspire to be in a leadership role in the future, or you want to support the progression and success of women in your organisation – this episode of HR Coffee Time is here to help. In it, you’ll meet Carla Miller; a women’s leadership coach, author of the book, “Closing the Influence Gap” and host of the Influence &amp; Impact podcast.Carla speaks to career coach Fay Wallis, talking through some of the key ideas within her book and practical strategies that empower women to succeed in leadership roles.Please note: All links to books within these show notes are affiliate links, which means Fay will receive a small commission from Amazon (at no cost to you) if you make a purchase through any of them.Key Points From This Episode[01:29] A reminder that the HR Planner is available to&nbsp;buy in hardback, or you can download a&nbsp;free condensed PDF version[02:26] An introduction to Carla Miller[04:27] What led Carla to write her book, ‘Closing the Influence Gap’[10:02] The first part of the book – seeing yourself as a leader[11:55] The second part of the book – getting others to see you as a leader[21:09] The third part of the book – increasing your influence and impact[23:03] The fourth part of the book – taking control of your career[23:10] Carla talks through the idea of ‘operating from under an umbrella which she learnt from the book, ‘Why Men Win at Work’ by Jill Whitty-Collins[27:57] Fay mentions episode 37: The ‘first 100 days’ plan to succeed in your new HR leadership role, with Niamh O’Keeffe[31:53] Fay mentions episode 53: Why coaching skills can help your HR career (and how to develop them), with Charlie Warshawski[32:53]Carla’s book recommendation: “The Future of Time: How ‘re-working’ time can help you boost productivity, diversity and wellbeing” by Helen J. Beedham&nbsp;&nbsp;Useful LinksConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Carla Miller on LinkedInCarla’s podcast: Influence &amp; ImpactCarla’s websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Buy your hardback copy of the <a...

If you’re finding recruitment challenging at the moment, you’re not alone. We’re in the midst of what is being described as a ‘recruitment crisis’ with many organisations struggling to fill vacancies and wondering where all the good candidates have gone.Dr Nemo D’Qrill has an answer to this challenge. They believe that the good candidates haven’t gone anywhere; it’s just that are current recruitment practices aren’t effective enough at finding them. In this episode of HR Coffee Time, Nemo joins Career Coach Fay Wallis to explain how to remove bias from recruitment to discover overlooked talent.Key Points From This Episode[01:54] A reminder that the HR Planner is available to&nbsp;buy in hardback, or you can download a&nbsp;free condensed PDF version[02:58] An introduction to Nemo D’Qrill[04:01] Nemo shares how their interest in recruitment methods started[6:51] Fay talks about her experiences of working in recruitment[08:12] Nemo offers practical tips to remove the bias and making recruitment practices more inclusiveRemove names from CVsUse scoring systems during interviewsGender neutral &amp; culturally sensitive job descriptions[11:25] Nemo explains the assessments their business Sigma Polaris has created that can be used in the recruitment process. The assessments determine core skills, competencies and work preferences and eliminate an average of 29 cases of bias for every hire.[17:54] Taking the fear out of taking assessments[21:17] How large organisations have successfully hired by using Sigma Polaris’ technology[26:12] Nemo shares their book recommendation: The Art of War by Sun Tzu(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[28:53] Nemo talks about the book they are writing, which has a working title of, “Gender (de)Polarisation”[32:50] How to contact NemoUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Nemo on LinkedInNemo’s company: Sigma PolarisVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Buy your hardback copy of the HR Planner for 2023Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: <a href="mailto:[email protected]" rel="noopener...

Measuring your impact at work is one of the best ways of getting yourself ready to progress your HR career. It proves to yourself and to everyone around you that you’ve been doing a brilliant job. Once you know how to measure your impact at work, you can use this information to impress with your CV, in performance appraisal conversations, in interviews and in conversations with your manager or senior leadership team.In this episode of HR Coffee Time, career coach Fay Wallis teaches you how to do it.Key Points From This Episode&nbsp;[00:27] A reminder that the HR Planner is available to buy in hardback, or you can download a free condensed PDF version[02:13] By measuring your impact at work you can use the information to stand out from everyone else with your CV, convince your boss to give you a promotion, impress the senior leadership team, or make an impact in future interviews[03:21] Fay references episode 44: “Succeeding as an HR professional – how to influence at a senior level”[03:33] What you’re learning today comes from the world of project management[03:55] The success of all projects can be measured by using one of three things – time, cost, or quality[05:55] If you’re not confident with data &amp; metrics, Fay recommends listening to episode 58: “How to feel more confident using data and analytics in your HR role, with Angela Moyle”[06:00] An example of how to measure a goal/your performance using ‘cost’ of recruitment[08:24] An example of how to measure a goal/your performance using ‘quality’ of management training[10:30] An example of how to measure a goal/your performance using ‘time’ by introducing an HR intranet[13:17] Some things will straddle two or three of the measures – for example an initiative to reduce turnover could be measured using all three things[14:55] Let Fay know if you put any of the advice into actionUseful LinksConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the free pdf condensed version of the HR Planner for 2023Buy your hardback copy of the HR Planner for 2023&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR...

There are so many demands on the HR and People team that you may find your goals &amp; plans for your career slipping to the bottom of your ‘to do’ list. It doesn’t have to be this way though! Learn how to get confident, organised &amp; plan for your goals for 2023 with the HR Planner – whether you have the free pdf version, or the hardback version.In this episode of HR Coffee Time, Career Coach &amp; creator of the HR Planner, Fay Wallis, talks you through each part of the HR Planner, explaining how to use the activities in it and how these can help.Key Points From This Episode[00:02] Fay explains how to:Download your free pdf condensed version of the HR Planner for 2023Order a hardback copy of the HR Planner for 2023[06:43] The first activity in the HR Planner: ‘Looking Back to Look Forward’ – 10 questions to help you reflect on the past year &amp; plan for the year ahead[09:04] Fay refers back to previous episodes focused on networking and building relationships:Building relationships with difficult people at workNetworking – the three most important networks for your career How networking can help your careerHow to become more confident about networking3 tips to build a better relationship with a difficult person at work[10:00] Fay references Shawn Achor’s TED talk to learn more about the power of gratitude: ‘The Happy Secret to Better Work’[11:08] Exercises to help you think through and plan your career goals – looking inwards &amp; looking outwards&nbsp;[16:02] Finalising your career goals using more than just SMART[18:20] The next section of the HR Planner – Key HR tasks/events to plan for[19:53] The quarterly planning page[21:45] The main part of the HR Planner – the monthly calendar containing awareness &amp; inclusion dates[25:49] The final activities in the HR Planner – to build your confidence &amp; resilience: the praise pages and the ‘feeling good’ box page[26:47] Fay refers back to episode 51: Two ideas to help you bounce back from a tough day at workUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsDownload the <a...

Do you lack confidence about how to be strategic in your HR or People professional role? Perhaps you’ve even missed out on job opportunities because you haven’t been able to prove you can operate at a strategic level? On this week’s episode of HR Coffee Time, Career Coach Fay Wallis shares the four pillars that will help you to be strategic in your HR role.Key Points From This Episode[00:02] Fay refers to episode 57: Using the Johari Window to develop &amp; grow in your HR career[02:28] The first pillar – making sure you have strong operational foundationsHaving a clear processBe sure to have enough resources[06:00] The second pillar – Developing and honing your business acumenFay refers to episode 26: How to be strategic in your new HR leadership roleFay explains how you will benefit from the HR strategy shaping template[12:20] The third pillar – relationship building and influencing skillsBuilding relationships with difficult people within the workplace[13:54] Fay refers to previous episodes that focus on the different ways to help you build relationships and influencing skills:Episode 3: Building relationships with difficult people at workEpisode 34: Influencing– how to get buy-in for your ideas at workEpisode 41: 3 tips to build a better relationship with a difficult person at workEpisode 44: Succeeding as an HR professional – how to influence at a senior level[17:13] The fourth pillar - using measurements, evidence and relevant analytics.[17:40] Fay refers to episode 58: How to feel more confident using data &amp; analytics in your HR role, with Angela Moyle[19:19] Fay shares a tool she uses within her Inspiring HR group programme[21:10] Fay dives deeper into what the Kaplan and Norton balanced scorecard is[23:18] Fay refers to episode 33: A helpful framework for career conversations at work, with Steve McIntosh[25:20] Fay provides further information regarding her HR plannerUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching website<a...

Dive into the world of HR Consultancy in this episode of HR Coffee Time, where Career Coach Fay Wallis is joined by experienced HR Consultant, Pam Molyneux.Pam shares her story of making the move from an in-house HR role to becoming an HR Consultant for a large HR Consultancy firm, before then going on to establish her own business and work as an independent HR Consultant.&nbsp;Pam explains what she loves about HR Consultancy, what the challenges are, and what the key skills are that you need to become a great HR Consultant.Key Points From This Episode[02:20] An introduction to Pam[03:23] Pam explains in further detail the difference between an ‘in-house HR role’ and an ‘HR consultancy role’[05:06] The positive benefits of a HR Consultant role[08:04] The challenges you may face within your HR Consultancy role[10:23] The skills needed to make an outstanding HR Consultant[12:27] Pam offers advice for anyone who may be contemplating a career as a HR Consultant[14:56] How Pam transitioned from an in-house HR role to an HR consultancy role within a large organisation[16:43] Becoming an independent HR consultant and setting up your own HR consultancy[18:22] Overcoming potential challenges you may face when setting up your own HR consultancy[22:31] Fay would love to hear if this episode has resonated with you in any way[23:11] Pam shares her book recommendation – The Gap and the Game by Dan Sullivan(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[23:45] Fay refers to episode 56: How to do a great job with collective consultations for redundancies, with Pete Colby[24:58] How to connect with PamUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsConnect with Pam Molyneux on LinkedInPam’s business website: PM Business Support ServicesRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's...

In this episode of HR Coffee Time, Fay Wallis is joined by Julie White, who shares her personal story of obtaining an ADHD diagnosis as an adult, while working as an HR professional. Listen to Julie’s supportive advice and different strategies for anyone who thinks they have ADHD or wants to support others in the workplace with ADHD.Key Points From This Episode[00:37] Fay takes a moment to thank one particular listener who inspired this episode[03:32] An introduction to Julie White[06:00] Julie’s journey to getting her ADHD diagnosis[08:11] Some of the challenges Julie has experienced[09:46] Julie offers a range of strategies to help with ADHD[16:58] Julie’s advice to anyone who wants to support a colleague who has ADHD[18:27] Julie’s advice for anyone who might think they have ADHD[19:31] Fay refers to episode 24 - Understanding &amp; supporting neurodiversity at work, with Melanie Francis[21:42] The strengths Julie is beginning to recognise in herself[22:54] Fay refers to episode 57 - Using the Johari Window to develop &amp; grow in your HR career[24:09] How coaching from Creased Puddle has helped Julie[25:47] ‘Access to Work’ explained[28:32] Julie shares her book recommendation - The Bullet Journal by Ryder Carroll(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[30:56] How to connect with JulieUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsConnect with Julie on LinkedInConnect with Bright White Life on LinkedInBright White Life FacebookWellness Coach (@brightwhitelife) - Instagram&nbsp;&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other...

Do you shudder at the idea of having to look at data and analyse it, even though you know data analytics is a valuable skill that will help your HR career? Or, perhaps you’re comfortable with data, but are frustrated that your colleagues can’t seem to get to grips with it.This episode of HR Coffee time is here to help, as HR Career Coach Fay Wallis is joined by Angela Moyle, Chief of Staff from HR software business, elementsuite. Angela takes things back to basics - to demystify data and build your confidence at using it to have an impact at work.Key Points From This Episode[01:30] An introduction to Angela Moyle[03:15] Why data is so important for HR and People professionals[04:43] Angela shares examples of how her clients have used data to drive behavioural change and business success[07:36] Fay provides an example of her own experience with data in her HR Career[09:09] Angela offers advice on how to get started with using data at work[12:11] Which KPIs to focus on and how to use them within your organisationAngela’s HR Data insights guide (free for HR Coffee Time listeners)[16:08] The benefits of benchmarking[17:41] Angela offers suggestions on how to get your HR dashboard up and running[21:56] The difference between an HRIS system and Excel[26:01] Angela shares her book recommendation – Information is Beautiful by David Mccandless(Disclosure: this book link is an affiliate link which means Fay will earn a smallcommission from Amazon if you choose to purchase the book using it)[27:45] How to connect with AngelaUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsAngela’s HR Data insights guide (free for HR Coffee Time listeners)Connect with Angela on LinkedInelementsuite’s websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to

The Johari Window is a great tool to help you develop and grow in your HR career. In this episode of HR Coffee Time, career coach Fay Wallis talks you through how to use it to learn more about yourself and identify your hidden strengths and areas for development. It’s the first in a series of episodes focused on gaining feedback to enhance your career.Key Points From This Episode[03:53] An introduction to the Johari Window[05:59] Fay encourages you to try using the Johari Window model during the episode, using her free template[06:29] The bottom left quadrant – The ‘hidden/façade’ area[09:42] Fay gives an example of something that had been in her ‘hidden area’ – anxiety. She refers back to episode 9 - Understanding &amp; supporting mental health at work, with Danielle Bridge [11:12] The top right quadrant – the ‘you don’t know but others do’ areaFay shares an article about ableist language by Lydia X Z Brown[14:18] Fay offers an example of something that would previously have been in her ‘you don’t know but others do’ area[17:33] The importance of our feedback for identifying our strengths and developmentalareas[19:03] Fay shares two simple questions to use when seeking feedback (as taught to her by Charlie Warshawski, who was a guest in episode 53)[21:09] Another useful model for self-reflection and to use with teams is covered in episode 35 - Helping teams thrive with personal user manuals[21:43] The final quadrant – the ‘unknown’ areaUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsFay’s Johari Window free downloadable template&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn...

Whether you’re experienced at handling collective consultations for redundancies, or it’s something you’ve never had to do before – this episode is packed full of advice to help.HR Career Coach Fay Wallis is joined by&nbsp;Pete Colby, Director &amp; Lead Mediator of Pragmatism, who shares his experience and advice for doing a great job in what can be a very challenging time.Key Points From This Episode[01:25] An introduction to Pete Colby[01:52] The development of Pete’s business ‘Pragmatism’[05:44] Understanding redundancy and the effects it can have[07:28] Pete explains what consultation really means[09:09] Pete shares his personal experience of making large-scale redundancies&nbsp;[15:00] How to ensure you are having a genuine consultation[20:23] Pete offers advice when handling a large number of redundancies[24:03] Why preparation is always key[25:48] Fay mentions Pete’s series of YouTube videos that share more of his redundancy consultation tips[26:28] Pete shares his book recommendation - Getting to Yes: Negotiating an Agreement Without Giving In by Roger Fisher and William URY(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[27:21] Fay and Pete talk more about Pete’s mediation training course[29:11] How to connect with Pete[30:25] Fay refers to previous episodes based on handling redundancy:Episode 2: Handling redundancies (of less than 20 people) with confidence with Julie JonesEpisode 27: Getting unstuck after redundancy, with Sarah ArcherEpisode 38: Redundancy – why losing a job feels so hard &amp; how to help, with Emma TomesUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsConnect with Pete on LinkedInPete's Website: PragmatismRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR

If you’re worried about a colleague’s drinking (or your own drinking), it can be hard to know what to do.In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by the Founder of Choose Sunrise, Janet Hadley, who shares her experience and expertise.Key Points From This Episode[00:00] Further information on Fay’s group coaching programme ‘Inspiring HR’[02:40] An introduction to Janet Hadley[02:56] Janet shares the story behind her business – ‘Choose Sunrise’[07:38] Janet talks in more depth about her husband’s battle with a brain tumour&nbsp;[10:27] Signs that may indicate struggles with alcohol&nbsp;&nbsp;&nbsp;[11:47] How alcohol can be a vicious cycle for your mental health[14:48] Fay refers back to previous episodes based on stress, anxiety and resilience:Episode 10: Tackling stress &amp; building resilienceEpisode 43: The one thing that will boost your resilience throughout your HR careerEpisode 52: Two ideas to help you bounce back from a tough day at work[21:43] Janet shares advice on how to have a sensitive conversation with someone who is struggling with alcohol[24:48] Fay refers to episode 48: How to support your colleagues with bereavement at work[31:48] Implementing conversations around alcohol for HR and people professionals within the workplace[37:07] Janet’s book recommendation - Alcohol Explained by William Porter(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using them)[38:06] How to connect with JanetUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsInspiring HR’Connect with Janet on LinkedInRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't...

In this episode of HR Coffee Time; Career Coach Fay Wallis, delves deeper into the creation of Bright Sky Career Coaching and all of the many different ways their services can help you have a successful and fulfilling HR career.Key Points From This Episode[02:33] The progression of Bright Sky Career Coaching to specialise in supporting HR &amp;People professionals with their careers[04:53] Fay shares her career story[08:15] The beginning and growth of Bright Sky Carer Coaching[13:01] The three core values of Bright Sky Career Coaching – empathy, expertise &amp; empowerment[12:34] How to use LinkedIn effectively: Power up your LinkedIn profile - Fay’s online course[15:37] The development of The HR Planner[18:06] Why Fay started the 'HR Coffee Time Podcast'[19:19] Further information on Fay’s group coaching programme ‘Inspiring HR’[21:59] Bright Sky’s interview coaching service explainedSTAR technique – Fay refers to episode 50: How to impress in a competency-based interview &amp; get your ideal jobUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsPower up your LinkedIn Profile – online courseInspiring HR’&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

As an HR or People professional, coaching skills are a fantastic thing to have in your personal toolkit to help you thrive at work and get the results you're looking for.In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by Charlie Warshawski - Coach trainer from Love your Coaching. Charlie talks through what coaching skills are, why they can help your HR career, how to develop them and how to choose a coach training provider if you decide to take the plunge and undertake some coach training.Key Points From This Episode[02:41] An introduction to Charlie Warshawski[04:30] Charlie explains what coaching skills are[08:38] How coaching skills can be beneficial in your HR profession[15:01] Why coaching skills can benefit the whole HR department[17:48] Charlie offers tips and advice on how to develop coaching skillsReview your current coaching skillsTalk to a coach to further your knowledgeExperience coaching first-hand as a coachee[20:16] Charlie explains how you could assess your questioning skills[23:15] Fay refers to both episode 38: Redundancy – why losing a job feels so hard &amp; how to help &amp; episode 48: How to support your colleagues with bereavement at work for a greater understanding of being empathetic[28:56] Charlie shares his advice on choosing the right coaching qualification for yourselfCharlie’s article explaining the different coaching training options:&nbsp;Which coaching qualification to choose? It’s a minefield[31:40] Fay talks through the different accrediting coaching bodies – the Association for Coaching, the ICF and the EMCC[35:48] Charlie’s book recommendations:Thinking, Fast and Slow by Daniel KahnemanTime To Think by Nancy KlineFactfulness by Hans Rosling(Disclosure: these book links are affiliate links which means Fay will earn a small commission from Amazon if you choose to purchase the book using them).&nbsp;[38:26] How to connect with CharlieUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsCharlie’s website:&nbsp;Love Your CoachingFay’s article:&nbsp;How to...

Do you ever have one of those days, where it all feels a bit too much? Having a tough day at work doesn't have to ruin your evening or the rest of your week. Having strategies in place can make all the difference. In this episode of HR Coffee Time, Career Coach, Fay Wallis shares two ideas to help you bounce back. Key Points From This Episode[01:32] More information regarding Fay’s next group coaching programme ‘Inspiring HR’&nbsp;&nbsp;[03:47] Fay recommends: “Why has nobody told me this before?” by Dr Julie Smith (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[04:18] The first idea – name or label your emotions[06:05] Fay shares 2 different tools which may help you label your emotions:The Feelings Wheel (free download via Calm)The Mood Meter (by Light&amp;Salt on Etsy)The Mood Meter (by Light&amp;Salt on Instagram)[12:53] The second idea - learning what strategies help you to feel better when you've had a tough day, and putting them into action[13:50] Fay encourages you to take a moment to identify what helps you to feel better when you are feeling low[15:01] Fay refers to episode 10: Tackling stress &amp; building resilience[18:02] Fay would be interested to hear what you are going to put in your box[18:34] Fay really appreciates each and every review received on Apple PodcastsHow to rate &amp; review HR Coffee Time on Apple PodcastsUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate &amp; review HR Coffee Time on Apple PodcastsRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about...

If you're dreading having to answer negative interview questions, don't worry this episode of HR Coffee Time is here to help. Career coach, Fay Wallis talks you through the 3 main negative interview questions you need to get ready for.You'll learn how to hit the right note when answering, "What are your weaknesses?", "Why do you want to leave your job?" and questions about times you have failed at work.Key Points From This Episode[02:11] Fay refers to episode 50: How to impress in a competency-based interview &amp; get your ideal job &nbsp;[02:36] Fay explains what type of question could be a ‘failure question’[03:23] What not to say when answering the first negative question: ‘what are your weaknesses?’&nbsp;&nbsp;&nbsp;&nbsp;Not sharing any weaknessesOversharing your weaknessesProviding fake answers[08:17] How to determine what your weaknesses areAlways ask for feedbackLook at your strengths first[12:53] The best ways to discover what your strengths may beAsk for feedbackGallup StrenghtsFinder [16:07] Fay shares an example of a great interview answer[19:37] The second negative question – ‘why do you want to leave your job?’Fay refers to episode 49: 7 tips to help you feel more confident for your job interview[23:40] The third negative question – ‘failure questions’&nbsp;&nbsp;&nbsp;&nbsp;Fay refreshes on the ‘STAR’ technique&nbsp;Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Competency-based interviews are the most popular type of interview used by organisations in the UK. If you have a job interview coming up, this episode will help you find out whether you’ll be asked competency-based questions, which competencies you’ll be assessed against and how to impress in the interview to get the job.This is the second in a mini-series of episodes to help you sail through your interviews.Key Points From This Episode[00:03] Fay celebrates the 50th episode of HR Coffee Time[02:50] Getting to grips with what competency-based interview questions are[05:19] Fay refers to episode 49: 7 tips to help you feel more confident for your job interview[06:04] Ask for the interview questions in advance[08:15] Why requesting the job description before your interview can help you see what key competencies are needed[11:08] How hobbies and voluntary work can be used positively in an interview[12:16] Fay explains more about the ‘STAR’ methodS – situation&nbsp;&nbsp;T – taskA – action&nbsp;R – result[15:33] Fay provides an example of how the ‘STAR’ method can be used[19:44] Fay provides an example of how to answer a competency-based interview question using ‘STAR’[23:33] Fay encourages you to note down a few ‘STAR’ answers of your own (let her know how you get on with this)Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Do you have an upcoming job interview for a new role, but rather than be excited about the new possibilities, you are already feeling worried, nervous, and underprepared?In this episode of HR Coffee Time, Career Coach Fay Wallis shares 7 tips that will help to prepare you and boost your confidence, both before and during your interview. It's the first in a series of episodes to help you sail through your next interview and get your ideal role. Key Points From This Episode[00:37] Fay shares more information in regards to today and upcoming episodes targeting job interviews[02:26] Fay takes a moment to thank two recent reviewers[03:39] The first tip – be clear on what it is you are worried about the most[09:07] The second tip – ask for more information in advance regarding what to expect in the interview[11:04] How receiving questions in advance can be beneficial from a neurodiversity perspective[12:32] The third tip – practise your answers out loud[15:13] The fourth tip – take multiple copies of your CV along with you to the interview[17:22] The fifth tip – take notes into the interview that hold key information[19:41] The sixth tip – find ways to relax before your interview[22:02] Fay refers to episode 36: Four simple but powerful techniques to banish imposter syndrome[22:50] The seventh tip – have questions ready to ask at the very end[23:50] The questions should you avoid asking at the end of an interview[27:53] Positive questions you can ask and how they could be beneficial to youUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteBright Sky Career Coaching's interview coaching serviceBright Sky Career Coaching's outplacement support servicesRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

It can be hard to know what to say or do when a colleague passes away or experiences the loss of someone close to them. Unfortunately, bereavement is a fact of life and something that you’ll have to support your colleagues within your role as an HR and People professional. However, it’s likely that you’ve never been given any training to support you with this.So, this episode of HR Coffee Time is here to help. Career Coach Fay Wallis is joined by Director of Empower Workplace Solutions; Michelle Smith, who shares key considerations and advice to support your bereaved workforce compassionately.&nbsp;&nbsp;Key Points From This Episode[02:06] An introduction to Michelle Smith[06:50] In the last two years, one in eight people have experienced a bereavement (statistic from Respecting and supporting grief at work. How employers can better support their staff through personal loss)[08:05] Michelle shares an important checklist that she has created - Supporting your bereaved workforce - 10 key considerations[09:13] The importance of inclusion considerations[14:29] Setting &amp; maintaining boundaries[17:23] How Mental Health First Aid training can be beneficial in the workplace&nbsp;[20:13] Michelle explains the different ways to provide support:The initial responseChecking in with each otherEmpathy[27:33] Different ways an organisation can honour loss within the workplace[30:33] Details of Michelle’s services[31:47] How to connect with Michelle[32:20] Michelle’s book recommendation - Indistractable by Nir Eyal &nbsp;(Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it).&nbsp;[34:34] Fay recaps the key points from this week’s episodeUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Michelle on LinkedInMichelle's website: Loss, Grief and Bereavement SupportRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR...

Discovering your values can help your career in a huge variety of ways...Not sure whether to change career because you hate your job? - Understanding your values can help you figure out whether you’re unhappy because of a values clash at work, or if a complete career change could be best.Experiencing friction with someone else at work? - Knowing more about your values can help you pinpoint whether it's differing values that are at the root of the problem. Feeling a bit flat in your current role? Finding ways at work to lean into your values more can help re-energise you.In this Episode of HR Coffee Time, Career Coach Fay Wallis takes a deep dive into values as a topic and demonstrates a values elicitation coaching exercise with Coach Trainer and Director of In Good Company, Zoe Hawkins.&nbsp;Key Points From This Episode[00:39] The importance of values within your career[03:23] An introduction to Zoe Hawkins[09:11] Zoe begins a values elicitation activity from the field of NLP[12:05] Fay shares her values[18:11] Zoe and Fay discuss the value that most represents Fay[22:08] Reflecting and understanding your values[23:56] Zoe shares more information about her book: ‘Deciding To Coach: The Coaching Mindset &amp; Business Strategy for Aspiring Coaches’ by Zoe Hawkins and Joanne Wheatley(Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it).[25:08] How to connect with Zoe[26:02] Zoe shares her book recommendations - Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones by James Clear (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it).Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteThe Coaching Crowd PodcastThe Coaching Crowd | FacebookZoe’s website: In Good CompanyRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up:...

Do you find yourself with your head in a good book most days? Perhaps you have a bookshelf filled with all different genres but always looking for more recommendations to add to your collection? As World Book Lovers Day is fast approaching, on this week’s episode of HR Coffee Time, Career Coach Fay Wallis shares her top three book recommendations.&nbsp;Disclosure: the book links below are affiliate links, which means Fay may receive a small commission from Amazon if you choose to make a purchase through them (at no cost to you).&nbsp;Key Points From This Episode[00:03] Fay explains where you can find the ‘show notes’ to each episode – HR Coffee Time Podcast - Bright Sky Career Coaching[01:37] Fay takes a moment to thank everyone who has left a review and rating[03:32] Fay’s first book recommendation - ‘Dare to Lead’ by Dr Brené Brown[04:58] Background information about Dr Brené Brown -&nbsp;The power of vulnerability TED talk&nbsp;&nbsp;[07:39] Fay’s second book recommendation - ‘Think Big - Take Small Steps and Build The Career You Want’ by Dr Grace LordanFay refers to last week’s episode where she also mentioned this book - Episode 45 - 6 ways to stop procrastinating &amp; find time for important projects at work &nbsp;&nbsp;[08:27] Background information about Dr Grace Lordan[10:57] Fay’s third book recommendation - ‘The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures’ by Erin Meyer[12:45] Fay shares examples from a previous job that relates to the ‘Culture Map’[16:51] Background information about Erin Meyer.Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Have you ever woken up with the best intentions to prioritise a piece of work or project you are working on that will help accelerate your HR career, but after yet another busy day you still haven’t made the progress you set out to complete? This episode of HR Coffee time is here to help, as Career Coach, Fay Wallis shares six practical tips to help stop you from procrastinating and to make sure you find the time you need for important projects at work.Key Points From This Episode[01:45] Information about The HR Planner[02:44] Fay refers to Episode 7 | What to do when you don’t have enough hours in the day’[03:17] Tip one – Eat that frog[06:25] Tip two – Start using the five-minute rule[09:05] Tip three – Go leanFay refers to Episode 44 | Succeeding as an HR professional – how to influence at a senior level[12:39] Tip four – Check your emails at set times each day[16:18] Tip five – Assess and plan your time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Laura Vanderkam recommends using a time diary to track time. Her TED talk is – ‘How to gain control of your free time’[22:13] Tip six – Try out a carrot or stick as a commitment deviceFay would like to hear how you get on with your public commitment - stickK[25:03] Fay celebrates the one-year anniversary of HR Coffee Time, since releasing episode 1 on 28th July 2021 (which is, ‘How to feel more confident at work)Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteBuy a hard backed copy of the HR PlannerDownload the free PDF version of the HR PlannerBrian Tracy's book - Eat That Frog! (Disclosure: this is an Amazon Affiliate link. If you purchase the book using it, Fay will receive a small commission from Amazon)Dr Grace Lorden's book - Think Big: Take Small Steps and Build The Future You Want (Disclosure: this is an Amazon Affiliate link. If you purchase the book using it, Fay will receive a small commission from Amazon)Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a...

Are you aspiring to work in a senior HR role, or perhaps you have already reached this level and would like to work on your influencing skills? In this episode of HR Coffee Time Career Coach, Fay Wallis shares how incorporating the six principles of persuasion can help to influence across your entire organisation.&nbsp;Key Points From This Episode[02:07] The importance of being strategic in a senior HR role[04:26] How to incorporate elements of Dr Cialdini’s six principles of persuasion into your work[05:28] The first principle – ‘Reciprocity’&nbsp;[06:12] Fay refers to Adam Grant’s research into Givers, Takers &amp; Matchers, as mentioned in: Episode 16 | How to become more confident about networking[07:43] The second principle – ‘Commitment and Consistency’&nbsp;[09:22] The third principle – ‘Social Proof’[11:23] The fourth principle – ‘Liking’[13:13] The fifth principle – ‘Authority’[16:17] The sixth principle – ‘Scarcity’[18:27] Let Fay know if you’re interested in joining the waitlist for joining the second cohort of the Inspiring HR group coaching programmeUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteRobert Cialdini’s book, “Influence: The Psychology of Persuasion” (Disclosure: this is an Amazon Affiliate link. If you purchase the book using it, Fay will receive a small commission from Amazon)&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Working in HR can be incredibly demanding; you’re in a busy and often emotionally draining role. Boosting your resilience is one of the key ways of making sure you don’t burn out and that you can continue enjoying your work and progressing with your career.But how do you build your resilience? Listen to this episode of HR Coffee Time to find out. Career Coach Fay Wallis is joined by Tom Cleary from Train Your Mind and he shares the one thing that will help.&nbsp;Key Points From This Episode[00:47] Fay would love your leave feedback about the HR Planner[01:59] Introduction to Tom Cleary[04:53] Tom shares the one thing that will boost your resilience throughout your HR career[09:48] Language matters – finding the words that work for you[11:49] How to spot the signs you aren’t being self-compassionate[13:25] Why practicing self-compassion can be difficult[16:40] Practical steps to move forward – small changes that make a big difference[22:21] Why valuing your strength is important[26:20] Tom shares his book recommendation - The Mindful Self Compassion Workbook by Kristin Neff &amp; Christopher Germer(Disclosure: This is an Amazon Affiliate link, so Fay will receive a small commission if you use it to purchase the book.)[29:15] Tom explains the main services he offers[29:15] Tom explains the main services he offers&nbsp;Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Tom Cleary on LinkedInTom’s website - Train YouEpisode 10 – Tackling stress &amp; building resilience, with Adele SticklandRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Career Coach Fay Wallis is joined by Dr Jonathan Ashong-Lamptey, Founder of The Element of Inclusion Consultancy and host of The Element of Inclusion podcast.Dr Jonathan shares the 7 mistakes organisations make with their approach to Diversity &amp; Inclusion at work and explains what to do instead.Key Points From This Episode[00:30] Fay recommends listening to Dr Jonathan Ashong-Lamptey’s podcast – The Element of Inclusion[02:17] Introduction to Dr Jonathan Ashong-Lamptey[09:14] The 7 common mistakes organisations make with their approach to Diversity and Inclusion: BRISTOL[12:04] The downside of Employee Resource Groups only focusing on ‘flags, food &amp; fun’[14:48] The ‘B’ from ‘BRISTOL’ – the business case for Diversity.[15:30] The problem with the McKinsey reports[23:49] The three biggest problems everyone should focus on – ‘people, potential, performance’[26:25] Purposeful reading, listening &amp; sharing[28:17] The power of Employee Resource Groups[31:49] Dr Jonathan’s&nbsp;book recommendation - Disability - The Basics by Tom Shakespeare(Disclosure: This is an Amazon Affiliate link, so Fay will receive a small commission if you use it to purchase the book.)Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteDr Jonathan Ashong-Lamptey on LinkedIn&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

If you’re stuck and unsure about how to build a relationship with a difficult person at work, don’t worry, this episode of HR Coffee Time is here to help. Career coach Fay Wallis shares three top tips to find a solution that works for you.Disclosure: some of the links in these show notes are affiliate links, which means Fay may receive a small commission if you choose to make a purchase through them (at no cost to you).Key Points From This Episode[01:26] Fay refers back to Episode 3 - Building relationships with difficult people at work[02:03] Tip 1: Listen – Fay refers to Stephen Covey and The Seven Habits of Highly Effective People[05:07] Tip 2: Spend time with them regularly06:23] Finding a solution that works for you[10:41] Tip 3: Give (Fay refers to previous episodes about building relationships):Building relationships with difficult people at workHow networking can help your careerHow to become more confident about networkingNetworking - three most important networks for your career[12:20] Adam Grant’s research into Givers, Takers &amp; Matchers. His TED talk: Are you a giver or a taker? | Adam Grant [15:47] Fay refers to the book; How to win friends and influence people by Dale CarnegieUseful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group...

Podcasting is a low-cost but effective way of sharing crucial HR and wider-business information, building a strong employer brand, onboarding, or delivering content for in-house professional development programmes.In this episode, career coach and podcast host; Fay Wallis, takes you behind the scenes of the HR Coffee Time podcast. She explains why starting a podcast could be a great idea and how to do it.Disclosure: some of the links in these show notes are affiliate links, which means Fay may receive a small commission if you choose to make a purchase through them (at no cost to you).Key Points From This Episode[01:33] How a public or private (internal) podcast could help your organisation.[03:46] Where to access the HR Coffee Time podcast show notes[04:46] Fay explains why she decided to start her own podcast[07:55] The Podcast Launch Accelerator online course[09:07] Graphic Designer, Floss Gibbs designed the podcast cover art for HR Coffee Time[10:08] The RØDE USB microphone Fay uses[11:49] Fay uses&nbsp;Camtasia video editing software to edit HR Coffee Time but Audacity is free podcast editing software to consider[13:01] Fay’s podcast editor, Frodo on Fiverr[14:51] Remove unwanted ‘ers’, ‘ums’ and sections of speaking from your podcast recording by using Descript or Audiate[16:26] For recording guest interviews remotely, Zoom, Squadcast and Riverside are all options to consider.[20:57] Transcribing the audio using Otter.ai to then create the show notes[23:06] The podcast host provider Fay uses is Captivate[25:30] For free tips and advice about podcasting, listen to Lynsay Ann Gould’s podcast: The Podcasting for Business Show, or join her <a...

Have you lost your direction and motivation at work and don’t know what to do about it? In this episode of HR coffee time, career coach Fay Wallis shares one thing that might help. Have a listen and get ready to feel reenergised about your career.Key Points From This Episode[01:08] Fay explains what a ‘career anchor’ is[03:28] The first career anchor – technical or functional competence[04:14] The second career anchor – general managerial competence[05:15] The third career anchor – autonomy or independence[06:11] The fourth career anchor – security or stability[07:11] The fifth career anchor – entrepreneurial creativity[08:27] The sixth career anchor – service or dedication to a cause[09:23] The seventh career anchor – pure challenge[09:59] The eighth career anchor – lifestyle[13:03] Let Fay know your career challenge or topic you’d like to have covered on the showUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteCareer Anchors AssessmentCareer Anchors: The Changing Nature of Careers Self AssessmentRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Have you ever found yourself having to make redundancies and struggling to know what to say to your colleagues who are losing their jobs? Or, perhaps you're facing redundancy yourself and trying to navigate the huge mix of emotions that you may now be experiencing.In this episode of HR coffee time, Grief Recovery Expert; Emma Tomes, explains how the loss of a role can lead to feelings of grief and shares her tools and tips on ways you can support either yourself or other people who are in this situation.Key Points From This Episode[00:48] Fay explains what ‘outplacement’ means[02:04] Introduction to Emma Tomes[03:53] Emma discusses her experience of redundancy &nbsp;[07:12] The Grief Recovery Method[10:51] How to help when someone is experiencing grief due to redundancy[13:21] Emma shares examples of how to listen and help effectively[16:30] Where to access the podcast show notes[18:39] Emma explains the different stages of grief[23:49] What tools can be used from the ‘Grief Recovery Method’[29:07] The importance of mental health and check-ins[33:15] Emma shares her book recommendation - The Grief Recovery Handbook Method by John W James and Rusell Friedman[34:06] How to connect with Emma[34:51] Fay shares previous episodes related to redundancy:Handling redundancies (of less than 20 people) with confidenceHow to get a senior-level HR roleFinding your next HR job – key tips from an HR RecruiterGetting unstuck after redundancy 3 little-known LinkedIn features which will help you get your next job Useful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteInspiring HR Group Coaching Programme Connect with Emma on LinkedInEmma’s website:&nbsp;The Helpful CoachEmma’s free guide:&nbsp;How to help someone grievingEmma’s blog post:&nbsp;<a href="https://helpfulcoach.co.uk/insights/what-do-you-know-about-the-stages-of-grief/" rel="noopener...

If you’re about to start a new HR leadership role, your first 100 days are a crucial (but overwhelming) time. It can be hard to know where to start and how to make the best impression. But don’t worry, this episode of HR Coffee Time is here to help.Career coach Fay Wallis is joined by Leadership Advisor and Author Niamh O’Keefe, to offer you advice on how to start and create a successful plan for your first 100 days, ensuring you make an impact and succeed in your new role.Key Points From This Episode[0:03] This episode is the final in a series of episodes about succeeding as a new HR leader. The other episodes are:Episode 23: Setting yourself up for success in your new HR leadership role Episode 26: How to be strategic in your new HR leadership roleEpisode 29: Making a success of your promotion to a leadership role[01:49] Introduction to Niamh O’Keefe - 'Your First 100 Days: Make maximum impact in your new role'[03:46] Niamh shares tips on how to navigate ‘first 100-days plan’ questions in an interview.[05:55] How to start your ‘first 100-days plan’.[08:55] What it means to be a business achiever.[12:04] How to be strategic with your ‘first 100-days plan’.[15:21] How to stick to your ‘first 100-days plan’[21:07] Niamh’s book recommendation - Future Shaper by Niamh O'Keefe[23:31] How to connect with Niamh.Useful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteInspiring HR Group Coaching Programme Connect with Niamh on LinkedInRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by <a href="https://www.subscribepage.com/hrcoffeetime"...

Have you ever had that horrible feeling that you're a fraud, you're not good enough at your job, that everyone's going to realise you have no idea what you're doing? And this is all happening, even though you aren't being given any negative feedback at all?If any of this resonates with you, you may be experiencing imposter syndrome. The good news is that there are things you can do to help. Listen to this episode of HR Coffee to learn four simple but powerful techniques to banish imposter syndrome.Key Points From This Episode[01:24] Introduction to Joanna Lott[02:39] Joanna explains what ‘imposter syndrome’ is[03:37] What the statistics revealed to Joanna’s live poll[05:17] The Positive Intelligence Programme[06:14] PQ reps – ‘ABC: accept, breathe, choose’[07:29] The different types of PQ reps – Tactile[07:52] PQ reps live with Joanna[12:34] The second technique – ‘moving to the sage perspective’[14:04] Fay refers to episode one: How to feel more confident at work [17:00] The third technique – ‘your story’[19:38] The fourth technique – ‘connecting to your authentic self’[25:44] Joanna’s book recommendation - The Miracle Morning: Hal ElrodUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteInspiring HR Group Coaching Programme Joanna Lott’s LinkedIn profileThe Joanna Lott Coaching websiteThe Saboteur assessmentRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

No matter what size team you're working in, personal user manuals are a simple, free and easy tool that can help teams thrive. Listen to this HR Coffee Time episode, to hear career coach Fay Wallis share what personal user manuals are, why they're a great idea, some typical questions or prompts that you could include in them, and then finally, how to make sure that you're using and rolling them out effectively.Key Points From This Episode[00:22] Celebrating 10,000 downloads[01:59] The idea behind personal user manuals[03:43] Different ways of approaching personal user manuals[04:12] Examples of what you could include in your personal user manuals[09:07] Fay's experience of learning about personal user manuals[10:45] More information on Fay’s new group coaching programme – ‘Inspiring HR’[12:39] Self-reflection tools: DISC Assessment (explained in detail in episode 3: &nbsp;Building Relationships with difficult people at work) &amp; The Four Tendencies Quiz[15:13] The Four Tendencies Quiz explained &amp; recommended resources to learn more about it:The Four Tendencies bookThe Four Tendencies podcast episode [18:19] Tips on using personal user manuals successfully[20:07] Fay refers to previous episodes:Episode 23: Setting yourself up for success in your new HR leadership roleEpisode 26: How to be strategic in your new HR leadership role’Useful Links From This EpisodeInspiring HR Group Coaching Programme Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteFurther Resources About Personal User ManualsBook: Liz Fosslien and Mollie West Duffy’s book, “No Hard Feelings: Emotions at Work and How They Help Us Succeed”Video: Adam Bryant talking about personal user manuals for The New York Times Higher Ed

Have you ever had an idea that was shut down at work, even though you passionately believed it was a brilliant Initiative, or you had an idea that you just couldn't get enough buy-in for from all the people you needed to? This episode of HR Coffee Time is here to help as Fay shares the different types of influencing style’s that you could use to become more influential at work.Key Points From This Episode[00:46] Fay explains more about her group coaching programme: ‘Inspiring HR’[01:10] Why Fay chose ‘inspiring HR’[02:19] Fay’s hopes for ‘inspiring HR’[02:44] When do the group coaching sessions begin?[04:36] One to one sessions with Fay[05:07] What is the beta programme?[05:59] Topics which will be covered over the six-week programme – InspiringHR Group Coaching Programme [06:24] How to contact Fay for further information[07:39] Fay shares a story related to a previous colleague with incredible influencing skills[10:11] Having a fixed mindset -&nbsp;'How to feel more confident at work'[12:05] A book recommendation from Fay - Elements of Influence by Terry Bacon[12:44] The first influencing skill – crying[14:39] The first influencing style – rational[17:09] The second influencing style – social[17:50] Building alliances at work[18:43] The third influencing style – emotionalUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteInspiring HR Group Coaching Programme Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up:...

Even the most ambitious &amp; focused of us can stumble when it comes to figuring out what we want next for our career and how to go about getting it. So, it isn’t surprising to hear that career development conversations at work can feel a bit tricky. Whether it’s your own career you want to develop, or you want to encourage career conversations to take place at work that truly empower people, you might have found yourself wondering where on earth to start.&nbsp;In this episode of HR Coffee Time, career coach Fay Wallis is joined by the Founder of CareerPoint; Steve McIntosh; who takes a deep dive into a helpful framework for career conversations at work – his 8 value drivers.Key Points From This Episode[01:00] A recap on 'How to use career conversations to improve retention &amp; engagement'[02:02] Introduction to Steve McIntosh[03:14] Introduction to CareerPoint[05:02] Virtual coaching explained[05:49] The importance of career development conversations[11:58] Using the &nbsp;3E model[14:51] How using a framework can help when discussing an employee’s performance[18:01] The ‘eight value drivers’ explained[19:31] Using workshops to explore the value drivers[26:12] Focusing on more than one value driver[29:02] Fay refers to previous episodes about building relationships:Building relationships with difficult people at workHow networking can help your careerHow to become more confident about networkingNetworking - three most important networks for your career[29:15] Fay refers to previous episodes about leadership:How to be strategic in your new HR leadership roleSetting yourself up for success in your new HR leadership role Making a success of your promotion to a leadership role[29:36] How the business environment creates value for the employee[33:46] How to think about value drivers[38:19] Steve’s book recommendation - Humankind: A Hopeful History by Bregman, Rutger[39:33] Steve’s book - The Employee Value Curve by Steve McIntosh[41:31] How to connect with...

As an HR professional, you need to constantly communicate by email for a whole host of reasons, whether that’s to pass work along to a colleague, to get a senior stakeholder on board with an idea, to pass on crucial information to the entire workforce, to get people to take action, or perhaps even to confirm happy or sad news.It can be tricky to figure out how to master the art of effective email communication on your own; with a high risk of your emails being left unread, sent to trash, ignored, or leaving the recipients bored and disinterested.In this episode of HR Coffee Time communication expert and self-proclaimed ‘word nerd’ and ‘email geek’ Kim Arnold speaks to career coach Fay Wallis to share her tips and techniques to help. By the end of it, you’ll feel confident in knowing how to write work emails that get results.Key Points From This Episode[02:39] Introduction to Kim Arnold[04:59] More information about Kim’s book 'Email Attraction' [05:32] What are the ‘fateful eight’?[05:47] The first fateful eight example – the info dump[06:30] The second fateful eight example – the toddler in the sweet shop[07:57] The third fateful eight example – the workout[10:59] How to create your opening line when writing an email[12:41] What are the three W’s?[14:22] The three W’s – Who[15:02] The three W’s – What&nbsp;[15:37] The three W’s – Why[19:11] Ways to write an email effectively[22:23] The ‘hamburger technique’ explained[23:17] The first stage of the technique – your hook (H)[24:07] The second stage of the technique – explanation (E)[24:38] The third stage of the technique – call to action (C)[27:17] How to follow up on an email[30:21] Kim’s book recommendation – 'Can I Change Your Mind?' by Lindsay Camp&nbsp;Useful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Kim on LinkedInKim Arnold's websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this...

LinkedIn has some fantastic features that will help you to get your next job. Some of them are really well known, while others are tucked away, or released without any major announcements, so you may not have come across them before. In this episode of HR Coffee Time, career coach &amp; outplacement specialist Fay Wallis shares 3 little-known LinkedIn features which will help you get your next HR job. Why not, sit back and listen to it with a cup of coffee in hand, ready to learn how to make the most of LinkedIn?Key Points From This Episode[00:56] Statistics about LinkedIn[02:07] The first feature – LinkedIn URL[03:31] Fay’s online course –'Power up your LinkedIn profile'[05:52] How to edit your URL[06:26] Fay’s article – 'How to include a link to your LinkedIn profile in your CV'[06:47] The second feature – Interview prep[07:46] Where to find ‘interview prep’ and what to expect[09:12] How to access useful content with a free LinkedIn account[10:45] Where to find ‘practice and get feedback’[12:28] The third feature – LinkedIn advanced search features[13:49] How to find HR Recruiters[15:07] How you can search for a specific company[15:44] The difference between first-degree connections and second-degree connections[20:32] How to connect with FayUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteFay’s ‘Power Up Your LinkedIn Profile’ online courseFay’s article: How to include a link to your LinkedIn profile in your CV&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

5 generations (and a 6th coming) are currently working alongside each other in the workplace. They’re all shaped by different experiences and world events and have their own expectations of their careers and their colleagues.In this episode of HR Coffee Time, HR Consultant, Michelle Hartley, talks to Career Coach, Fay Wallis. She explains the key differences between the different generations and how we can make our workplaces as effective and inclusive for them as possible.Key Points From This Episode[00:40] The video featuring Simon Sinek talking about millennials in the workplace&nbsp;[01:35] Introduction to Michelle Hartley and the work she does with Barrow &amp; Parker HR&nbsp;[04:28] The first generation – The Silent Traditionalists (born around 1928)&nbsp;[04:49] The second generation – The Baby Boomers (born after 1946)&nbsp;[05:11] The third generation – Gen X (born around 1965)&nbsp;[05:28] The fourth generation – The Millennials (born in 1981)&nbsp;[05:43] The fifth generation – Gen Z (born after 1997)&nbsp;[07:01] Possible tensions between the generations&nbsp;[07:33] Perennials – people who don’t fit into a generational stereotype&nbsp;[08:10] Different communication and feedback needs across the generations&nbsp;[09:07] Working styles across the generations&nbsp;[09:57] Different motivations and priorities across the generations&nbsp;[11:17] How to ‘mind the generational gaps’ – working in an inclusive way&nbsp;[14:00] Cross-generational mentoring&nbsp;[16:29] The importance of context when planning to foster inclusivity for a multi-generational workforce&nbsp;[16:37] Fay’s experience as a teacher, early on in her working life&nbsp;[19:37] The danger of ‘boxing people in’ through applying generational labels[20:07] Quick introduction to personal user manuals and team user manuals&nbsp;[22:38] Michelle’s book recommendation – ‘The Conscious Effect: 50 Lessons for Better Organizational Wellbeing’ by Natasha Wallace&nbsp;[23:34] The best way to get in touch with Michelle is on LinkedInUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Michelle on LinkedIn&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by <a...

Have you recently been promoted within your organisation? Are you wondering how you can excel and face the changes your new leadership role brings?This episode of HR Coffee Time is here to help, providing you with key tips on promotion pitfulls to avoid and strategies to succeed in your new HR leadership role.Key Points From This Episode[00:43] A recap of episode one – (Setting yourself up for success in your new HR leadership role )[01:23] A recap of episode two (How to be strategic in your new HR leadership role)[02:22] Introduction to Jacqui Jagger[03:32] What are the common promotion pitfulls?[04:06] The first promotion pitfull – ‘the trap of doing more rather than doing different’[06:47] The second promotion pitfull – ‘being over ambitious about what can be achieved’[10:22] The third promotion pitfull – ‘being promoted over peers’[14:37] The fourth promotion pitfull – ‘the identity gap’[16:10] Mistakes that are often made[16:47] How to focus on yourself and your strengths[18:11] Signals that are often used[21:30] Creating a 90-day plan[22:00] The first step to creating your plan[23:50] The second step to creating your plan[25:48] What is the ‘HR strategy shaping interview template’?[27:20] The ‘emotional intelligence framework’[29:02] The two aspects of emotional intelligence – ‘empathy and decision making’[31:16] Jacqui explains the emotional intelligence tool she uses – created by MHS[32:51] Ways to be mindful when supporting internal promotions[33:13] How to support and develop before a promotion[36:31] Jacqui’s book recommendation – ‘Think Again: The power of knowing what you don’t know by Adam Grant’[38:52] More information on ‘the practical leadership academy’[39:56] Ways to connect with JacquiUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Jacqui on LinkedInThe Practical Leadership Academy Think Again: The Power of Knowing What You Don't Know: Adam GrantRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it onApple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next...

Whether you’re thinking of getting ready for retirement yourself, or you’d like to support colleagues with this key life and career transition, this episode of HR Coffee Time is here to help.Key Points From This Episode[00:36] Introduction to Sue Gouldman[02:17] Sue’s advice on retirement[03:01] The common challenges of retirement – lack of structure and routine[03:37] The common challenges of retirement – staying motivated[04:18] The common challenges of retirement – loss of identity[05:30] The common challenges of retirement – finding purpose and fulfilment[07:50] Taking action to prepare for a happy and smooth retirement[09:25] Protecting your free time[12:01] Ways to stay motivated in your retirement[13:05] How creating a small network can help you[15:50] How to set up a successful retirement within the workplace[18:17] Ways in which a coach can help you plan for retirement – prepare for change[18:47] Ways in which a coach can help you plan for retirement – creating new goals[20:23] How a CV can be beneficial[22:59] Sue’s first book recommendation – ‘The good retiring guide 2022’ by Jonquil Lowe[23:53] Sue’s second book recommendation – ‘101 ways to enjoy retirement’ by Ravina Chandra’[28:11] How to connect with SueUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteSue Gouldman’s website, “Your Career Coach”Age UKu3a (University of the third age)The Good Retirement Guide 2022101 Ways to Enjoy RetirementRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

If you’re facing redundancy, or find yourself having to make other people redundant, this episode is here to help. Listen now to hear tips and strategies to help you or the people around you get ‘unstuck’ and move forward successfully.Key Points From This Episode[01:47] Introduction with Sarah Archer[02:19] Redundancy statistics in 2020[03:40] Introduction to Fay Wallis[05:33] What is the ‘change curve’?[07:17] The change curve - stages one &amp; two - shock &amp; denial[07:48] The change curve - stages three &amp; four - frustration &amp; depression[08:32] The change curve - stages five &amp; six - experiment &amp; decision[09:02] The change curve - stage seven - integration[14:44] How to help with emotional struggles[15:55] Building a support network[19:43] A technique to help you feel more positive[21:30] How organisations can support their people - arranging outplacement support[22:32] How organisations can support their people - communication[26:17] Why organisations should invest in outplacement support[30:46] Fay’s top tips for anyone going through redundancy[33:07] How to connect with Fay[33:29] How to connect with Sarah[33:48] Bright Sky Career Coaching's free &amp; paid solutions to help with redundancyUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Sarah on LinkedInLinkedIn Live Video: How to get unstuck post redundancyPodcast: 002 | Handling redundancies (of less than 20 people) with confidenceArticle: Understanding &amp; supporting staff when making redundanciesArticle: Alternatives to redundancy – things to consider firstArticle: 9 ways to help employees facing redundancyFay’s Power Up Your LinkedIn Profile online courseFay’s CV Toolkit (online CV writing course)Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: <a href="mailto:[email protected]" rel="noopener noreferrer"...

If you’re nervous or doubting your ability to be strategic in your new HR leadership role, this episode of HR Coffee Time is here to help. It’s the second in a series of episodes focused on supporting you in your new role.In it, career coach Fay Wallis shares her HR Strategy Shaping Interview Template and explains how to use it to build relationships and trust, while gaining key insights into the organisation and its challenges, so that you can create an informed HR strategy that will have an impact.Key Points From This Episode[00:26] This is the second episode focused on supporting you in a new HR leadership role. The first episode was episode 23: "Setting yourself up for success in your new HR leadership role"[01:10] How you can create an HR strategy[01:38] What does it mean to be strategic?[03:41] The idea behind the HR Strategy Shaping Interview Template[05:54] The first P (Products), question one[06:21] The first P (Products), question two[06:56] The first P (Products), question three[09:17] The structure of the template explained[10:14] The Second P (Performance)[10:45] The third P (Priorities)[11:03] The fourth P (Processes)[11:24] The fifth P (Pressures) and sixth P (Power)[12:17] How to connect with Fay to provide feedback[13:40] Fay provides an example of a ‘quick win’[17:55] How to use the free pdf version or hard-backed version of the HR Planner to help [18:38] Looking at key areas of HR influence through the lens of performance[19:31] Looking at key areas of HR influence through the lens of processes and pressures[20:03] Looking at key areas of HR influence through the lens of power[21:31] Video showing how to rate and review the podcast on Apple PodcastsUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteDownload the free editable PDF 'HR Strategy Shaping Interview Template'Download the free PDF version of the HR PlannerBuy a hard backed copy of the HR PlannerEpisode 23: Setting yourself up for success in your new HR leadership roleVideo showing how to rate &amp; review the show on Apple PodcastsRate and Review the PodcastIf you found this episode of HR...

At the time of recording this episode of HR Coffee Time we’re in the middle of a recruitment crisis – organisations are finding it incredibly hard to fill their vacancies. With stories of ‘The Great Resignation’ and salaries creeping up to tempt people to move from their current role, there has never been a more important time to make sure you have strategies in place to retain the people within your organisation.Career conversations are an underrated, under-used, low cost and simple way of stopping your people from leaving, by giving them the career development they are looking for. They also have a host of other benefits. Learn more about what career conversations are, why they’re such a good idea and how to implement them.Key Points From This Episode[02:03] Introduction to Sarah Archer[03:04] What is a career conversation[06:24] Who specifically should be having a career conversation[08:46] Organisational benefits[10:34] What the benefits are to the individual[12:31] How to introduce career conversations to your organisation[14:30] Tools available to managers to help them hold the career conversation (using the 3E model)[17:35] Ways to introduce career conversations to an organisation[20:56] Tips for employees on how best to prepare for a good career conversation[27:11] More information on ‘Create Your Own Career Success’ - Sarah’s free five-day success challenge[28:29] How to contact Sarah[29:04] Sarah’s book recommendation, “Playing Big” by Tara Mohr[29:53] A refresher on Episode Five – “How to progress your HR career (using the 3E model)"Useful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteDownload the free PDF version of the HR PlannerBuy a hard backed copy of the HR PlannerStrengthsFinder 2.0 / CliftonStrengths AssessmentCareer Anchors Values in Action (VIA) Character Strengths SurveyConnect with Sarah on LinkedInCareerTree Coaching on FacebookCareerTree Coaching on Instagram<a...

Understanding and supporting neurodiversity at work is important for many different reasons. Not only can it help you unlock access to talent and skills that are currently missing from your organisation; it can also lead to higher levels of engagement, inclusion and innovation.In this episode of the HR Coffee Time podcast, Neurodiversity Champion, Speaker &amp; experienced HR professional, Mel Francis, shares her extensive knowledge and insights on the topic.&nbsp;Key Points From This Episode[00:35] Introduction to Melanie Francis[02:17] What is the definition of neurodiversity[04:45] What is dyslexia[05:51] Developmental coordination disorder/dyspraxia[06:39] Developmental language disorder[06:55] Autistic spectrum disorder[08:00] Attention deficit hyperactivity disorder[08:21] Tourette syndrome[16:42] What to find on DO IT Solutions[18:43] Neurodiversity in the workplace[20:12] Taking a look at the statistics in 2021[23:00] The business case for understanding &amp; supporting neurodiversity - a case law example[23:52] The business case - useful research including Matthew Syed's book, "Rebel Ideas"[25:34] Practical strategies to use throughout key stages of the employment lifecycle[31:37] Becoming a Neurodiversity Champion[33:00] Melanie's book recommendation, "Neurodiversity at Work" by Professor Amanda Kirby and Theo Smith[33:42] How to get in touch with MelanieUseful Links From This EpisodeConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteDownload the free PDF version of the HR PlannerBuy a hard backed copy of the HR PlannerConnect with Mel on LinkedInEverymind At Work’s webinar featuring Melanie Francis, “How HR can be more neuro-inclusive across the employee lifecycle”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Access to Work SchemeTake a further look at DO IT SolutionsRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this...

Starting a new job at any organisation can feel daunting but stepping into an HR leadership role can feel particularly nerve-racking. You care about doing a great job and you know that all eyes will be on you during your first few months, waiting to see how you perform.In this episode of the HR Coffee Time career coach, Fay Wallis shares four tips that will help to set you up for success in your new HR leadership role.Key Points From This Episode[01:00] There will be more than one episode to help you succeed as a leader in HR[01:35] In this episode, Fay shares 4 key things to set you up for success in your new HR leadership role[02:51] Tip 1: put things in place to protect your wellbeing and mental health[04:09] If you find self-care particularly challenging, episode 10, ‘Tackling stress &amp; building resilience, with Adele Stickland’ may be helpful for you[04:26] Tip 2: plan your pre-boarding &amp; onboarding activities[05:05] Plan your introduction to your team[08:16] Tip 3: get a sense check about strategic priorities, mission &amp; vision[09:58] The SHRM has some good templates to help with creating a mission &amp; vision[12:09] Michael D. Watkins’ STARS framework to help you assess what situation you’re walking into[14:23] Tip 4: focus on people and products[16:10] The importance of building relationships across the organisation[17:48] Other episodes focused on networking and building relationships:Episode 11: Networking – the three most important networks for your careerEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networkingEpisode 21: The 8 people who will set you up for career success, with Sharon PeakeUseful Links From This EpisodeMission &amp; vision resources from the SHRMMichael D. Watkins HBR article, “Picking the right transition strategy”Episode 10: Tackling stress &amp; building resilience, with Adele SticklandEpisode 11: Networking – the three most important networks for your careerEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networking<a...

You’ll have to handle conflict at work on many occasions throughout your HR career. Whether it’s conflict you’re experiencing yourself, or people in the organisation are turning to you for help because there is conflict within their teams. This episode is packed full of tips to help you handle it confidently and effectively.Career Coach Fay Wallis interviews Ginny Radmall from The Ivy Way, who gets to the root of why conflict exists, why it isn’t necessarily a bad thing and how to work through it to find positive outcomes.&nbsp;Key Points From This Episode[02:00] Introduction to Ginny Radmall and The Ivy Way[04:10] What conflict is and why it exists&nbsp;[06:02] Why conflict can feel stressful to deal with&nbsp;[09:25] Mistakes to avoid when handling conflict[12:00] The importance of listening &amp; using open-ended questions&nbsp;[17:05] What to do if your technique for handling conflict doesn’t work straight away&nbsp;[21:48] Finding mutual ground in conflict situations&nbsp;[23:43] How understanding different personality profiles (using a profiling tool like C.Me) can help&nbsp;[26:53] Fay explains that episode 3 of the podcast explores how behavioural tool DiSC can help to build relationships at work&nbsp;[28:21] The difference between observing and evaluating someone else’s behaviour[32:18] How Covid has impacted on conflict at work&nbsp;[36:00] Why we shouldn’t avoid dealing with conflict&nbsp;[36:48] Ginny’s book recommendation – ‘Changing the Conversation’ by Dana Caspersen[37:46] How to get in touch with Ginny&nbsp;Useful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Ginny on LinkedInThe Ivy Way websiteEpisode 3 of HR Coffee Time: Building relationships with difficult people at work&nbsp;&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on&nbsp;Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at:&nbsp;[email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by&nbsp;signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

In this episode of HR Coffee Time Sharon Peake (CEO of Shape Talent) talks through the 8 people in your network who will set you up for career success. Listen to the episode to find out who these 8 people are and what you can do to identify them and build a relationship with them.This is the last in a series of episodes about networking. The other episodes on this topic are:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 16: How to become more confident about networking·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 15: How networking can help your career·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 11: Networking – the 3 most important networks for your careerKey Points From This Episode[01:52] Introduction to Sharon Peake and the work that Shape Talent does[03:31] How Sharon identified the 8 people you need in your network[05:31] Why women find it harder to build strong networks for their careers[07:41] Your operational network – experts and navigators[08:37] Your network for growth – mentors, challengers &amp; accountability partners[10:31] Your strategic network – connectors[14:20] The power of weak ties[17:18] Your strategic network – sponsors &amp; key bearers[20:38] How to find a sponsor[25:39] How to take action to identify and build relationships with the 8 key people[30:00] Easy-to-implement networking tips[34:17] Sharon’s book recommendation, “Working Identity” by Herminia IbarraUseful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching website&nbsp;Connect with Sharon on LinkedIn&nbsp;Shape Talent’s websiteWhitepaper: 3 barriers to women’s progression – what organisations can doSharon’s article: The 8 critical people you need in your network &amp; how to find them&nbsp;Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new...

Whether you've never done succession planning, or you have it in place but aren't sure it's going as well as it could, this episode is here to help. Jo Taylor from Let's Talk Talent shares her insights into why the traditional 9 box grid method doesn't work and what to use instead. She also has some helpful examples of organisations that are doing succession planning well.&nbsp;Key Points&nbsp;From&nbsp;This Episode&nbsp;[01:57]&nbsp;Introduction to&nbsp;Jo Taylor and her role as Managing Director of Let’s Talk Talent&nbsp;&nbsp;[03:44]&nbsp;The misconceptions of running your own business and the lifestyle it brings you&nbsp;[06:38]&nbsp;Working long hours[12:10]&nbsp;Taking time for yourself and finding coping mechanisms when you are feeling stressed&nbsp;[15:11]&nbsp;Unlocking the potential in people using succession planning&nbsp;[17:50]&nbsp;The&nbsp;nine-box&nbsp;grid and why Jo believes this isn’t the best method for succession planning&nbsp;[23:13]&nbsp;Using emotional intelligence rather than the&nbsp;nine-box&nbsp;grid to see people’s potential&nbsp;[24:28]&nbsp;Asking people want they want when it comes to succession planning and the importance of having conversations rather than making assumptions&nbsp;[27:07]&nbsp;Looking at how you define talent with your organisation by looking at data and how the business will benefit from doing work in succession planning&nbsp;[29:15]&nbsp;Defining the succession planning process as an organisation[32:57]&nbsp;Saville Wave explained[34:39]&nbsp;Tips for getting buy-in from the senior team when looking at new ways to do succession planning&nbsp;[36:45]&nbsp;Ways to measure the success of implementing new success planning processes&nbsp;[39:06]&nbsp;The types of businesses that should be considering succession planning&nbsp;[40:15]&nbsp;Jo’s book recommendation – Everyone Died So I Got a Dog, by Emily Dean&nbsp;[41:30] How to get in touch with&nbsp;Jo&nbsp;Useful Links&nbsp;From&nbsp;This Episode&nbsp;Review the HR Coffee Time podcast on Apple Podcasts&nbsp;Connect with Fay on LinkedIn&nbsp;The Bright Sky Career Coaching website&nbsp;Connect with Jo on LinkedIn&nbsp;Let’s Talk Talent website&nbsp;Let’s Talk Talent’s succession planning whitepaper&nbsp;Let’s Talk Talent’s succession planning&nbsp;Whatsapp&nbsp;course&nbsp;&nbsp;Rate and Review the Podcast&nbsp;If you found this episode of HR Coffee Time helpful, please do rate and review it on&nbsp;Apple Podcasts.&nbsp;If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at:&nbsp;<a href="mailto:[email protected]" rel="noopener...

For the last HR Coffee Time of 2021, Fay shares 10 questions for you to reflect on, to help you look back on the year and make a plan to take forward to next year. Looking back is a good way of learning from the past, taking the time to recognise your achievements and key learnings. It can also give you ideas for your next goals and want you want to achieve from the year aheadKey Points From This Episode[00:30] Why it’s a good idea to look back and reflect on the year[02:19] Becoming the Programme Manager of your own career[02:52] Considering success and what it means to you[03:33] The problem with linking success and happiness[04:37] Sean Achor’s teachings: creating the happiness advantage through positive thinking[05:00] Fay’s blog article about the best TED talks for your career[05:21] How to remember everything you’ve done over the past year[06:17] Question one: what did you achieve?[07:11] If you lack self-confidence or find it hard to see yourself as having achievements, episode one of the podcast may help, “How to feel more confident at work”[07:11] Question two: what did you do to help others?[08:13] Question three: what are you proudest of from this year?[08:40] Question four: what did you do for your wellbeing this year?[09:35] For more inspiration about wellbeing, episode 10, “Tackling stress and building resilience, with Adele Stickland” may be useful&nbsp;[10:10] Question five: what did you learn this year?[10:38] Question six: which relationships did you develop or build?[10:56] Useful podcast episodes about building relationships:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 5: how to progress your career using the 3E model·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 11: the three most important networks for your career·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 15: how networking can help your career·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Episode 16: how to become more confident about networking[11:45] Question seven: what are you grateful for?[13:11] Question eight: what did you find challenging this year?[13:49] If you find time management challenging, episode 7 may be helpful, “What to do when you don’t have enough hours in the day”[14:17] If your challenge is a difficult person at work, episode 3, “Building relationships with difficult people at work” might be useful[14:38] Question nine: what key insights do you have from reading through your answers to questions 1 – 8?[15:15] Question ten: how can

If you’re committed to your HR career and want to make a positive impact in the organisation you work in, this episode of HR Coffee Time is here to help. Karen Moran, one of the co-founders of Disruptive HR, shares her views on the future of HR. She explains how to get rid of outdated practices and future-proof your career by changing your approach and building your skills.Key Points From This Episode[01:17] Introduction to Karen Moran, co-founder of Disruptive HR[03:01] Information on the Disruptive HR Club for those working in HR[06:36] The benefits of changing from being process driven to focusing on outcomes[08:15] The parental approach, how creating rules and processes for people to follow stops them from using their own judgement[09:20] Silos of expertise and how these are problem in the way HR teams work[10:20] How skills gaps in HR teams are why they can lack influence and credibility[11:50] What skills need to be developed with HR teams to fix these problems[13:35] How we can help leaders to help themselves and making the experience for our people as good as it can be[17:01] The tools that can be used to take steps forward for changing the mindset of how HR teams work[19:20] Creating environments to help change behaviours and build skills.[25:23] Examples of challenging current HR processes, policies and practices and ensuring they are in place for the right reasons[32:15] Karen’s book recommendations – HR Disrupted and the HR Change Toolkit by Lucy AdamsUseful Links From This EpisodeSign up to receive the free downloadable HR Planner for 2022&nbsp;Buy a hard-backed copy of the 2022 HR Planner&nbsp;Review the HR Coffee Time podcast on Apple Podcasts&nbsp;Connect with Fay on LinkedIn&nbsp;The Bright Sky Career Coaching website&nbsp;Disruptive HR website&nbsp;The Disruptive HR club&nbsp;&nbsp;Rate and Review the Podcast&nbsp;If you found this episode of HR Coffee Time helpful, please do rate and review it on&nbsp;Apple Podcasts.&nbsp;If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at:&nbsp;[email protected].&nbsp;&nbsp;Enjoyed This Episode? Don't Miss the Next One!&nbsp;Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by&nbsp;signing up to receive the free weekly HR Coffee Time email.&nbsp;Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Do you find it hard to set yourself goals, or to stick to them? If this is the case, don’t worry, you’re not alone! It’s something that most people struggle with. In this episode of the HR Coffee Time podcast, career coach Fay Wallis shares her tips for creating meaningful career goals (that you can stick to) for the year ahead.Key Points From This Episode[00:17] The free downloadable HR planner for 2022 has a career goals planning section in it.[00:42] A hard-backed version of the HR Planner is now available to buy[01:45] The 3 main problem with traditional goal setting methods[05:25] Looking inwards – answering the questions, “What’s important to you when it comes to your career?” and “What do you want to do next to help your career?”[10:12] Asking for feedback to help inform your career goals[12:35] Looking outwards – the key topics and areas that HR has influence over[13:19] Considering the employee lifecycle for career goal ideas[14:54] Setting goals with the rest of your HR team[15:44] Don’t set yourself too many goals – starting off with 3 is a good idea[16:09] You can use the HR Coffee Time podcast as a resource to help you pin down or work towards achieving your career goals[16:54] Writing down your goals – step by step instructions to help you clarify and achieve them[23:08] Fay will be running an online masterclass/workshop in January to help you with goal settingUseful Links From This EpisodeSign up to receive the free downloadable HR Planner for 2022Buy a hard-backed copy of the 2022 HR PlannerReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].&nbsp;Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Networking is an incredibly useful way of overcoming whatever career challenge you’re facing. If you feel a bit nervous about networking, or have been avoiding it because it feels uncomfortable, this episode of HR Coffee Time is here to help. In it, Fay shares 9 simple tips to help you become more confident about networking.&nbsp;&nbsp;This is the third episode dedicated to networking. The first two episodes in the series are: episode 11, “Networking – the three most important networks for your career” and episode 15, “How networking can help your career.”&nbsp;&nbsp;Key Points&nbsp;From&nbsp;This Episode&nbsp;[01:08] Free downloadable HR planner for 2022&nbsp;[02:30] How to create a&nbsp;positive mindset&nbsp;when it comes to networking&nbsp;[04:18] Remember small talk and the important role it plays in getting to know people&nbsp;[05:39] What to do if you find it hard to think of small talk&nbsp;[06:42] Formal industry events and how to build rapport&nbsp;[09:37] Tips on remembering the details that someone has shared with you&nbsp;[11:38] What to do at networking events if you are nervous&nbsp;[13:07] Thinking about what you can give to others, rather than what you can take&nbsp;[14:16] Organisational Psychologist Adam Grant’s idea of givers, takers and matchers explained&nbsp;[20:43] Nurturing your network and building confidence about networking so you can ask for help when you need it&nbsp;[21:29] How to follow up with someone who has helped you&nbsp;[22:34] Finding ways to stay in touch with people in your network&nbsp;[23:46] Ways to meet or catch up in a virtual world&nbsp;[25:37] Using LinkedIn to change roles or careers and the concept of six degrees of separationUseful Links&nbsp;From&nbsp;This Episode&nbsp;Review the HR Coffee Time podcast on Apple Podcasts&nbsp;Connect with Fay on LinkedIn&nbsp;The Bright Sky Career Coaching website&nbsp;Sign up to receive the free downloadable HR Planner for 2022&nbsp;The ‘Power Up Your LinkedIn Profile’ online course&nbsp;Rate and Review the Podcast&nbsp;If you found this episode of HR Coffee Time helpful, please do rate and review it on&nbsp;Apple Podcasts.&nbsp;If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at:&nbsp;[email protected].&nbsp;&nbsp;Enjoyed This Episode? Don't Miss the Next One!&nbsp;Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by<a...

You’ve probably already heard that networking is good for your career. But perhaps you’re wondering exactly how it can help.In this episode of HR Coffee Time, host Fay Wallis explains three key career challenges that networking can help you with – getting a new role, changing career, or excelling in your current role.Key Points From This Episode[00:56] This episode focuses on why and how networking can help your career[01:00] Episode 16 will follow on to explain how you can become a confident networker[01:29] Fay has created a free downloadable HR Planner for 2022 that you can download using this link[05:24] How networking can help you to get a new role[12:26] How networking can help you to change career[14:47] Using an informational interview to learn more about a career path[19:37] How networking can help you to excel in your current roleUseful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteSign up to receive the free downloadable HR Planner for 2022Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Gender pay gap reporting can feel like a blunt and brutal process for organisations. The data that legally has to be submitted on an annual basis will show if you have a gender pay gap but it doesn’t help explain why you have a pay gap, or what you can do to fix it.Thankfully, financial wellbeing and pay gap analytics expert Melissa Blissett (from Barnett Waddingham) is here to help. In this HR Coffee Time episode, Melissa reminds us why pay gap reporting is so much more than a tick box exercise. She also talks us through how to carry out additional analysis to understand and fix your organisation’s pay gap.If you know people analytics is an important skill to have to help you progress your HR career but it isn’t something you feel confident in, this episode is here to help. It’s the first of several episodes planned to de-mystify data-driven HR practices.&nbsp;&nbsp;Key Points From This Episode[02:18] A quick overview of gender pay gap reporting[03:20] Introduction to Melissa Blissett, financial wellbeing &amp; pay gap analytics expert from Barnett Waddingham[04:56] What gender pay gap reporting is and why it’s important (regardless of whether you have 250 employees and are required to submit data about it)[06:47] The other pay gaps (aside from gender) that exist including disability, age and ethnicity[07:36] Intersectionality explained[09:57] Why it’s important to go beyond the pay gap mandatory reporting requirements[11:53] The pay gap analytics tool that Melissa has developed at Barnett Waddingham[13:40] Melissa’s suggested DNA approach - Data, Narrative and Action planning.[14:26] How a deeper dive into your pay gap analytics can lead to a far more powerful narrative to share with your organisation and the wider world[17:09] Fay mentions episode 12 of HR Coffee Time, where Sally Dhillon emphasised the importance of having family friendly policies in place to help retain women and consequently reduce your gender pay gap[18:03] Pay gap reporting isn’t an isolated exercise to be marked off at the end of the year; it is deeply impacted by other HR practices[21:04] Fay mentions episode 6 of HR Coffee Time, where Lọ́lá Béjidé talks about the impact socio-economic background can have on talent entering your organisation[24:45] Using a storybook to share stories from within your workplace[25:45] Devolving responsibility for finding solutions to the pay gap to the team(s) where the gap exists[26:47] Why having a gender pay gap isn’t always a bad thing[32:02] How to get in touch with Melissa[32:34] The HR Planner for 2022 that Fay is creating (and that you can download for free)Useful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Melissa on LinkedInBarnett Waddingham’s website<a href="https://www.subscribepage.com/hrplanner2022"...

Searching for your next senior role can feel daunting. You know you’re ready to take the next leap in your career, but you’re unsure how to go about it.In this HR Coffee Time podcast the host, Fay Wallis, talks to Craig Elvin from Executive Heads about how to start planning the transition into moving to a senior role using your CV, the importance of LinkedIn and networking and how to make the most out of working with Recruiters and Headhunters.Key Points From This Episode[01:03] Introduction to Craig Elvin, Executive Search Consultant from Executive Heads specialising in placing people at senior levels.[03:04] What is classed as a senior role[04:56] Advice for those in senior roles who want to take the next step up[06:30] How long should someone plan for moving into a senior role[07:55] How to start planning the transition into a senior role[09:21] Tailoring your CV to show your expertise and experience[10:52] The challenges that can be faced when compiling your CV and showing your experience and how to overcome those[13:50] How companies are using the platform to recruit at a senior level[15:40] Tips and advice on optimising your LinkedIn profile to come at the top of search results for senior roles using keywords[18:15] Positioning yourself on LinkedIn by posting content[23:16] Why building a network is important for transitioning to senior-level roles[25:43] Utilising the hidden job market and why not to just focus on applying for jobs online[28:33] Thinking about the companies you want to work for and connecting with them[30:11] Working with Recruiters and Headhunters[30:25] Developing the right relationship with your Recruiter[33:53] Craig’s book recommendation – "Legacy" by James Kerr[34:58] How to get in touch with CraigUseful Links From This Episode• Review the HR Coffee Time podcast on Apple Podcasts• Connect with Fay on LinkedIn• The Bright Sky Career Coaching website• Email Craig• Connect with Craig on LinkedIn• Executive Heads WebsiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Research shows that women’s careers often stagnate, stall, or stop after taking a career break to have a baby.&nbsp;&nbsp;Putting the right support in place helps smooth this transition and retain (or gain) valuable talent. It can even reduce your organisation’s gender pay gap by enabling women to build the confidence, skills and opportunities to move into, or remain in senior leadership roles.&nbsp;In this episode of the HR Coffee Time podcast, host Fay Wallis, speaks to guest, Sally Dhillon from Career Mums.Sally covers the barriers people face when returning after a break, what good support looks like and how returnships are being used to plug skills gaps and support those who want to reignite their careers after taking a break.Key Points From This Episode[01:35] Introduction to Sally Dhillon[02:39] The work Career Mums does to support women with their careers[05:49] Barriers that prevent people from returning to work after a break[06:56] The impact of childcare costs on career progression and returning to work[08:02] The barriers of health issues and the pandemic in returning to work[09:34] What putting support in place for those returning to work can look like[11:27] Maternity coaching explained[15:03] Supporting those returning to work post-pandemic with working from home and flexible working[17:07] The consequences of not getting it right in supporting women returning to work[19:00] Addressing the gender pay inequalities[20:27] Returnship programmes – what they are and how they work[23:02] Using returnship programmes within organisations[24:18] Successes using returnships[25:52] Example from companies that are doing well with supporting those returning to work[28:24] Tips for those who have had an extended break from work in finding their next role or transitioning back to the company that they worked for[32:02] Formal and informal support networks for returning to work[34:02] Sally’s book recommendationUseful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Sally via emailCareer Mums websiteCM Talent websiteConnect with Sally on LinkedInConnect with Career Mums on FacebookFollow Career Mums on InstagramFollow Career Mums on TwitterCareer Mums Club Free Facebook GroupRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to...

Whether you love networking or hate the idea of it, there’s no getting away from the fact that it can hugely influence your career success.This is the first in a series of episodes about networking for the HR Coffee Time podcast. In it, host Fay Wallis talks through the three most important networks for your career; explaining what they are, how to assess the strength of your relationships with them and how to create a plan to improve them.&nbsp;Key Points From This Episode[01:32] Networking will be covered over a series of episodes because it is such a large topic[02:04] Networking makes some people feel uncomfortable. Research by Francesca Gino, Maryam Kouchaki &amp; Tiziana Casciaro revealed it makes some people feel physically dirty[02:34] Fay wants to convince you that networking is something to be embraced &amp; enjoyed[03:24] Networking is about building relationships[03:45] The first of the three most important networks for your career is your personal network[04:52] Your friends and family will probably have helped you with your career at some point[06:30] Thinking about why networking is useful and what else ‘networking’ means[07:22] Networking is a way of helping and supporting each other[07:55] Career karma – what goes around comes around[09:14] Adam Grant’s research into givers, takers and matchers[13:16] Approaching networking with a giver’s mindset[14:25] The second important network for your career – your external professional network[16:01] Building your external professional network by going to events, joining memberships and groups[21:00] Networking on LinkedIn will be covered in a future episode[25:00] The second important network for your career – your internal network[28:40] A DiSC team building workshop is one way Fay can help your team to build relationships and work effectively together[29:48] A simple exercise to help you get started with assessing and building your three networksUseful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching website“Learn to love networking” by Francesca Gino, Maryam Kouchaki and Tiziana CasciaroAdam Grant’s TED talk about givers, takers and matchersThe CIPD’s local branch finder (to find out about local events)Disruptive HR ClubThe HR IndependentsDaniel Barnett’s HR Inner CircleThe HR Ninjas Facebook groupThe Chartered Management Institute<a...

If you'd like to tackle your stress levels and build up your resilience, or you want to find ways to help the people in your organisation with both these things - this episode of the HR Coffee Time podcast is here to help.Host, Fay Wallis interviews Resilience Workplace Trainer and Coach, Adele Stickland for key tips and insights about stress, resilience and wellbeing.Key Points From This Episode[01:34] Introduction to Adele[03:53] Adele's definition of resilience[06:21] The relationship between resilience and stress[09:43] The link between resilience and emotional intelligence[10:14] Adele's personal experience of burnout[12:06] Routines create a sense of psychological safety[14:56] The benefits of creating a 'pretend' commute[15:30] Presenteeism and burnout[16:29] Finding the skills to separate ourselves from chronic stress[16:55] We already know what we should be doing to look after ourselves[17:45] Dissonance explained[18:49] Research about deferred gratitude (the marshmallow experiment)[19:52] Why coaching is more powerful than giving advice[21:29] Tips for HR professionals to help build personal resilience[27:35] Adele's book recommendation, "The How of Happiness: A Practical Guide to Getting The Life You Want" by Sonja LyubomirskyUseful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteConnect with Adele on LinkedInAdele's websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Do you feel confident in the mental health support you have put in place at work? Or are you worried it might not be as effective as you'd like it to be?Are you feeling the strain of your increased workload and responsibilities as an HR professional since the pandemic struck?Is your own mental health suffering but you're ploughing on and hoping things will get better soon?The pandemic has ramped up concerns about mental health, with lockdowns, government advice and rules that change constantly, periods of homeschooling, job uncertainty, social distancing the petrol crisis and panic-buying in supermarkets all being examples of the extra stress we've all been exposed to. In fact, "Mental health related absence is the most common cause of long-term sickness absence in UK workplaces" CIPD, 2021This episode of the HR Coffee Time podcast is here to help; with expert advice, tips and knowledge about mental health strategies that work, shared by Danielle Bridge, CEO of ABC Life Support.Key Points From This Episode[01:30] Free access to the Power Up Your LinkedIn Profile online course[02:51] Introduction to Danielle Bridge from ABC Life Support[05:17] HR professionals are at risk of burnout[06:02] Health and safety law says to look after the health and wellbeing of your staff[07:04] Since the pandemic, there is greater awareness of the importance of supporting mental health[07:29] There is confusion about what mental health is[08:29] What does supporting mental welfare and mental wellbeing of staff look like?[09:05] Why EAPs (Employee Assistance Programs) may have a low take-up rate, despite providing an excellent service[09:52] How to increase awareness and take-up of the services offered by your organisation's EAP[10:43] What Mental Health First Aid is[15:22] The reasons that Fay became a Mental Health First Aider[19:55] The risk of suicide when making redundancies[21:13] There is a wealth of information and resources for mental health support that we can signpost people to[22:03] Using user testimonies to increase take-up of EAP services[23:18] Implementing a suicide disclosure process[24:36] How Mental Health First Aiders can help when someone is in a difficult place[26:57] What to do after training people in the organisation as Mental Health First Aiders[28:48] The importance of having a structure and plan underpinning training people in Mental Health First Aid[29:50] Identifying what your end goals are for introducing Mental Health First Aiders at work[30:53] Deciding on who should receive Mental Health First Aider training[33:23] An example of a company planning for strong mental health support effectively[34:52] Using Employee Representation Groups to help plan your mental health support strategy[38:26] The importance of consulting your employee community[40:38] Creating your own mental health toolbox to support your personal mental health[42:00] Recognising the signs that your mental health is under strain[44:13] Danielle's book recommendation; "The Daily Stoic - 366 meditations on wisdom, perseverance, and the art of living" by Ryan Holiday, Stephen Hanselman et al.Useful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedIn<a...

Apprenticeships are a fantastic way of attracting, developing and retaining people in your organisation. With HR apprenticeships now available for entry-level up to senior-level HR roles, they're also something you may want to consider for yourself or members of your team.Join Jo Mortimer from Ocean Aspire for this episode of the HR Coffee Time podcast, where she is interviewed by Fay and shares everything you need to know about apprenticeships. Key Points From This Episode[01:14] Free access to the Power Up Your LinkedIn Profile online course[06:01] Introduction to Jo Mortimer from Ocean Aspire[10:32] The Richard Review enabled higher apprenticeships[12:16] The best route to becoming an apprentice[14:10] There is a search engine on the apprenticeship.gov.uk website called, 'find an apprentice'[14:45] Apprenticeships can help businesses recover following the pandemic.[16:25] Deciding on whether apprenticeships would be right for your organisation.[17:11] Whether to run the apprenticeship yourself, or use a training provider[20:57] The different apprenticeship levels explained[24:41] How apprenticeships have changed[27:45] Apprenticeship processes are different for different countries in the UK[29:57] The apprenticeship levy and funding options[38:22] How Jo can help you with apprenticeships for your organisation[42:37] Jo's book recommendation: "The Little Book of Lykke" by Meik WikingUseful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInFree access to the Power Up Your LinkedIn Profile courseThe Bright Sky Career Coaching websiteConnect with Jo on LinkedInOcean Aspire's websiteOcean Aspire's Facebook pageApprenticeships.gov.uk websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

If you're swamped with work, there just aren't enough hours in the day to get everything done you and can't see a way of ever getting on top of your workload, this episode of the HR Coffee Time podcast is here to help. In it, Fay shares the 4 main blocks she sees her coaching clients come up against and shares techniques, tips and coaching questions to help you overcome them.Key Points From This Episode[01:25] Why you might be feeling overwhelmed by work.[03:26] The four common stumbling blocks when it comes to managing our time and work.[03:52] The first blocker - people-pleasing.[05:10] Strategies for pushing back when being given too much work.[07:55] Figuring out what is important to you in life.[10:38] Example of how saying 'yes' to something means saying 'no' to something else.[11:35] The second blocker - being overly ambitious with your time.[14:38] Using your calendar to schedule your time.[18:11] Cutting down the length of meetings and/or the number of meetings you go to.[20:22] Sharing Jacqui Jagger's tip of using a 'to don't' list.[25:01] The third blocker - needing accountability.[28:40] Using Focusmate to help you with accountability.[33:00] The fourth blocker - not being able to let go.[37:14] Putting things in place to improve the culture and workload of everyone in the organisation.Useful Links From This EpisodeReview the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteFocusmateRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

The graduates, apprentices and early-career talent are the future leaders of your organisation. Learn how to put the right support in place for them to flourish and grow, with this episode of the HR Coffee Time podcast.Early Careers Strategist Lọ́lá Béjidé explains why it's so important to nurture the people in your organisation who are at the beginning of their careers. She reminds us of how daunting joining the workplace can be and what some of the many challenges are you have to overcome when starting a career.Key Points From This Episode[03:12] Introduction to Lọ́lá and her business, Soluman Consultancy.[09:20] Why it's important to invest time and resources in your early-career talent.[11:08] Why a holistic approach is key.[15:00] The Kickstarter scheme.[17:38] Equitable opportunities for progress - what this means and why it's important to consider this.[20:22] Key areas to focus on and think about.[20:28] Engaging your entry talent and creating safe spaces for them.[23:58] Explaining to entry talent how to use email effectively.[30:08] Checking your expectations are realistic - assessing and supporting.[33:53] The role of managers.[34:47] The role of HR.[40:41] Cultivating the right culture.[43:00] Lọ́lá's services explained.[48:08] Lọ́lá's book recommendation.Useful Links from This EpisodeBright Sky Career Coachings' website Connect with Fay on LinkedInConnect with Lọ́lá on LinkedInSoluman Consultancy's websiteSoluman Consultancy on InstagramRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

If you're feeling frustrated you aren't progressing your career, or you're bored in your role and don't know what to do about it, this episode of the HR Coffee Time podcast is here to help.Fay talks through the 3E model - something that can be really helpful at giving you ideas about how to take control of your career and achieve the progress and career success that you're looking for.Key Points From This Episode[04:03] The first 'E' from the 3E model - Experience.[05:57] How to ask your manager for more experience.[06:50] Setting yourself a stretch assignment.[07:57] Volunteering to help projects in other departments.[08:27] Volunteering outside of work to gain experience.[11:01] The second 'E' from the 3E model - Exposure to other people.[12:24] Mentoring opportunities.[14:38] Online networking opportunities - the HR Ninjas.[15:43] Online networking opportunities - LinkedIn.[16:31] Job shadowing / grown-up work experience.[21:43] Subscribe to HR Coffee Time emails to receive information about the free LinkedIn course.[22:03] The third 'E' from the 3E model - Education.[24:14] Local CIPD branch events.[25:09] HR events provided by HR Recruiters and local law firms.[25:33] HR membership groups &amp; HR clubsUseful Links From This EpisodeCIPD mentoring schemeHR Heads mentoring programmeLet's Talk Talent future HR leaders mentoring programmeCMI management mentoringThe HR Ninjas Facebook groupFind your local CIPD branchThe HR Inner CircleThe Disruptive HR ClubHRi (HR Independents)Review the HR Coffee Time podcast on Apple PodcastsConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by...

Finding a great Recruiter can be the key to getting your next HR role. But how do you find one, when there are so many horror stories flying around of disinterested, pushy or unhelpful Recruiters?Well, this episode of the HR Coffee Time podcast is here to help. In it, Fay interviews experienced and trusted HR Recruiter Tansel Omer. He shares his key tips and insights on how to find the right Recruiter for you, what to expect from working with them and how to help them help you to find your perfect role.Key Points From This Episode[02:38] Introduction to Tansel[06:21] The problem with HR job titles[07:21] The challenge of being up against a high volume of other job applicants[11:45] Why it's a good idea to register with a Recruiter when looking for a new role[14:32] Why Recruiters are sometimes misunderstood[16:00] The balancing act of building and maintaining relationships with several Recruiters[17:38] The importance of being clear about what you want/what you're looking for[19:42] Why Recruiters don't always post jobs on LinkedIn[21:31] How Recruiters find the right candidates for the vacancies they're trying to fill[22:23] How Recruiters use LinkedIn to fill a role[25:51] Some of the reasons Tansel is able to provide a high-quality Recruitment service[30:04] How often you should be in touch with a Recruiter[33:53] The challenge of interviews - being prepared[36:59] Tansel's top book recommendationRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Useful LinksBright Sky Career Coaching websiteConnect with Fay on LinkedInThe Talent Place's websiteConnect with Tansel on LinkedInMentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Do you have a person at work who is difficult to get along with, or difficult to work with? It could be anyone - your boss, a colleague, someone who reports into you, or someone on another team who you have to interact with on a regular basis. Perhaps you're hoping that they'll just leave the organisation, so you don't have to deal with them anymore?Whoever it is you're finding difficult - don't worry; this episode of the HR Coffee Time podcast is here to help. In it, Fay talks through how to understand yourself and the difficult person better, so that you can come up with new ways of working with them.She explains the different behavioural styles we all have using a model called DiSC. By the end of the episode, you'll have figured out which behavioural style both you and the difficult person has and feel ready to try new ways of building a relationship with them.Key Points From This Episode[01:00] Some of the reasons you may be finding a person at work difficult.[02:39] An example of the first person Fay found difficult.[04:56] Different tools that can help you to handle difficult people.[05:30] Examples of different behavioural styles profiling instruments.[08:25] The D style explained.[09:16] The behaviour from a D style you may be finding difficult.[10:26] Tips for working effectively with someone who has a D style.[11:27] The i style explained.[13:15] Tips for working effectively with someone who has an i style.[13:55] The S style explained.[16:14] Tips for working effectively with someone who has an S style.[17:42] The C style explained.[19:30] Tips for working effectively with someone who has a C style.[21:48] Examples of coaching clients who found DiSC useful.[25:00] Book recommendation for learning more about DiSC - "Surrounded by Idiots" by Thomas Erikson.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive my free weekly HR Coffee Time email.Useful LinksBright Sky Career Coaching websiteConnect with Fay on LinkedinMentioned in this episode:Inspiring HR is backUse this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/

Do you ever wish you had an employment lawyer sitting next to you, who you could turn to with any questions?Well - today you have one! In this episode, Fay speaks to employment lawyer, Julie Jones who answers the top 10 questions she is asked by HR teams about getting redundancies right (where fewer than 20 people are losing their roles).She shares her advice and 'must know' information for anyone faced with arranging redundancies. And even if you don't have any redundancies looming immediately, it's well worth listening to the episode to store away her tips for the future.Key Points From This Episode[00:06] How to make handling redundancies feel easier from an emotional perspective.[00:08] What to do if more people put themselves forward for voluntary redundancy when you have more volunteers than needed, without upsetting anyone.[00:11] Why team building activities are a good idea for the employees who 'survive' the redundancy process.[00:13] Can you have a selection pool of one when making redundancies?[00:13] The five fair reasons for making redundancies.[00:17] Helpful ideas to protect the organisation from losing in an employment tribunal.[00:18] How to determine a criteria for selection.[00:23] Answering the question, "Can employers avoid making redundancies if their employees are on zero hours contracts?"[00:26] Dealing with individual consultation for someone who is on maternity leave.[00:28] Rehiring for the same role (but at a later date).[00:31] Rules around 'bumping'.[00:35] Important timings to be aware of when an employee is trialling a new/alternative role.&nbsp;[00:39] Redundancy payment requirements when ending a fixed term contract.[00:43] Julie's top book recommendationRate &amp; Review the PodcastIf you found this episode of HR Coffee Time helpful, I'd be hugely grateful if you would consider rating and reviewing the show on Apple Podcasts, as this helps encourage Apple to show the podcast to more people.If you are kind enough to give me a review, please do let me know, so that I can say 'thank you'. You can always reach me at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive my free weekly HR Coffee Time email.Useful LinksBright Sky Career Coaching websiteConnect with Fay on LinkedinConnect with Julie Jones on LinkedInStarford Legal HR’s websiteJulie's book recommendation: "Alchemy - the surprising power of ideas that don't make sense" by Rory SutherlandOther Bright Sky resources to help with redundancies:9 ways to help employees facing redundancyAlternatives to

Do you ever wish you felt more confident at work?We could all do with a bit of a confidence boost from time to time. Maybe you have a constant underlying feeling that you lack confidence, or perhaps you wish you could be more confident about one thing in particular (e.g. speaking up in meetings, delivering presentations, handling a tricky colleague).Whatever your confidence gremlins are; this episode of the HR Coffee Time podcast is here to help.Key Points From This Episode[02:55] Are you putting yourself under too much pressure, or not taking action because you're worried you'll fail? Learn how moving from a fixed mindset to a growth mindset can help.[06:30] Learn how to figure out your strengths (your highly developed skills that energise you when you use them). You might be surprised! Knowing them can help give your confidence a boost.[11:56] Recognise your achievements. It can be too easy to get caught up in constantly moving forwards, trying to achieve your next big goal. Taking the time to stop and acknowledge the progress you've made is a powerful way of helping your confidence.[12:39] Download my free 'Tracking Achievements' worksheet.[15:27] Hold onto positive feedback by setting yourself up with a 'praise folder' that you can turn to for a confidence 'pick me up' when times are tough.[18:02] Learn how to begin tackling one particular area that you don't feel confident about.[22:13] Understand the difference between your comfort zone, your growth zone and panic zone, to help you build up your confidence step-by-step without becoming overwhelmed or stressed out.[27:38] Try out these coaching questions to help you come up with your own plan to tackle your confidence gremlins.[30:43] Real-life examples of personalised confidence-building plans to inspire and reassure you.Rate &amp; Review the PodcastIf you found this very first episode of HR Coffee Time helpful, I'd be hugely grateful if you would consider rating and reviewing the show on Apple Podcasts, as this helps encourage Apple to show the podcast to more people.If you are kind enough to give me a review, please do let me know, so that I can say 'thank you'. You can always reach me at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive my free weekly HR Coffee Time email.Useful Links The Bright Sky Career Coaching website"Mindset" by Carol Dweck - the book"Mindset" by Carol Dweck - the TED talk"StrengthsFinder 2.0" by Tom Rath - the bookFree 'Tracking Achievements' WorksheetConnect with...

Welcome to the trailer for the HR Coffee Time podcast; a weekly show full of tips and ideas to help you have a successful and fulfilling HR career (without working yourself into the ground). Join host and career coach, Fay Wallis, as she explains what to expect from the podcast.