When leading through a crisis, most leaders are forced to think and behave in ways that feel unfamiliar. Whether it’s a technological, financial, natural, or health crisis — at work or in the community — crises demand that leaders take an emergency response plan and adapt it as new evidence and factors present themselves. All the while, effective leaders are able to remain calm and maintain a sense of perspective. According to Gene Klann, author of the  book Crisis Leadership, “During a crisis, your goal is to reduce loss and keep things operating as normal as possible.” Monica Zionede Hall- Founder & CEO FELIZ Consulting checked in to the cafe & shared some amazing Insights on Leadership in times of Crisis. During a crisis, leaders are often focused on the emotional turmoil of their direct reports and others in the organisation, but it’s equally important for leaders to take care of themselves. A crisis can exert a high impact on human needs, emotions, and behaviours, We may not be conscious of this, but our behaviours send messages to others about our own underlying needs and emotions. Whatever leadership role you play, you need to be aware of your own emotional turmoil, its effect on your behavior, and its influence on your leadership abilities.Monica did Share that Emotional Intelligence is must have skill for a leader, especially in the time of a crisis. Start with Self, work on prioritise, develop active listening with Being presence & develop connection with people are some of important traits a leader need to develop in times of Crisis.  Press that Play Button & check in to the Cafe  You can get connected to Monica Zionede Hall via her social media or log on to www.felizconsulting.com to explore some of her work