Lending and Credit have a different outlook on risk. Sometimes it seems like a battle. And yet, both groups need a volume of performing loans to carry the day. Today we'll look at how risk appetite, usually a purview of the Board of Directors and Management, impacts the loan originators as well. And how they can work together to help each other get everyone to the finish line.   Resources: Synergy Credit Union Consulting: https://syncuc.com Synergy Bank Consulting: https://synbc.com YouTube: https://www.youtube.com/channel/UC_dkqDh0BVb2aWXZi7DQ0xQ Linkedin: www.linkedin.com/in/ancincooley Interagency Credit Risk Review Guidance: https://www.federalregister.gov/documents/2020/06/01/2020-10292/interagency-guidance-on-credit-risk-review-systems   About Ancin Cooley: Ancin Cooley is certified and certifiable. He is a CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor) and is the founder and principal of Synergy Credit Union Consulting, Inc., and Synergy Bank Consulting, Inc. Synergy provides a suite of risk management services to financial institutions, which include loan reviews, information technology audits, internal audits, directors' exams, and regulatory compliance reviews. He comes by that knowledge from a wealth of experience. Prior to founding the firm, he worked as an OCC examiner working with banks from $100 million to $8 billion dollars in total assets. And he worked for a regional accounting with a focus on internal audits, loan and pre-regulatory examiner reviews.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Loan review is always an important risk management function. Some would say it becomes more important in turbulent times. I would say that good loan review practices even when we are on easy street, set the stage for successfully weathering the turbulence. Today we will focus on the loan review function, and how the pandemic might, or might not, impact it. Resources: Synergy Credit Union Consulting: https://syncuc.com Synergy Bank Consulting: https://synbc.com YouTube: https://www.youtube.com/channel/UC_dkqDh0BVb2aWXZi7DQ0xQ Linkedin: www.linkedin.com/in/ancincooley Interagency Credit Risk Review Guidance: https://www.federalregister.gov/documents/2020/06/01/2020-10292/interagency-guidance-on-credit-risk-review-systems   About Ancin Cooley: Ancin Cooley is certified and certifiable. He is a CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor) and is the founder and principal of Synergy Credit Union Consulting, Inc., and Synergy Bank Consulting, Inc. Synergy provides a suite of risk management services to financial institutions, which include loan reviews, information technology audits, internal audits, directors' exams, and regulatory compliance reviews. He comes by that knowledge from a wealth of experience. Prior to founding the firm, he worked as an OCC examiner working with banks from $100 million to $8 billion dollars in total assets. And he worked for a regional accounting with a focus on internal audits, loan and pre-regulatory examiner reviews.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

How are the regulators approaching examinations with 2020 in the rear-view mirror? Is it the same or different than past examinations? And how will it change as we start into a recovery? We cover why you need to: Create criteria for pandemic-related modifications and show they are followed Document current conditions and the basis for deciding the problem is short-term Show the regulators how the sausage is made in loan decision-making   Resources: Synergy Credit Union Consulting: https://syncuc.com Synergy Bank Consulting: https://synbc.com YouTube: https://www.youtube.com/channel/UC_dkqDh0BVb2aWXZi7DQ0xQ Linkedin: www.linkedin.com/in/ancincooley Interagency Credit Risk Review Guidance: https://www.federalregister.gov/documents/2020/06/01/2020-10292/interagency-guidance-on-credit-risk-review-systems   About Ancin Cooley: Ancin Cooley is certified and certifiable. He is a CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor) and is the founder and principal of Synergy Credit Union Consulting, Inc., and Synergy Bank Consulting, Inc. Synergy provides a suite of risk management services to financial institutions, which include loan reviews, information technology audits, internal audits, directors' exams, and regulatory compliance reviews. He comes by that knowledge from a wealth of experience. Prior to founding the firm, he worked as an OCC examiner working with banks from $100 million to $8 billion dollars in total assets. And he worked for a regional accounting with a focus on internal audits, loan and pre-regulatory examiner reviews.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

You need to: reach out to your borrowers, in tough times and in triumph. present your ideas to your mentor lender, or the loan committee, in a way that accomplishes your goals and advances your career. connect with a prospective borrower and pull them in to your client base.   Many people find those situations challenging and uncomfortable. In this episode, Allison Shapira, will move you into your comfort zone when using the virtual format to have a challenging conversation.   Resources: YouTube: Allison Shapira Book: Speak with Impact: How to Command the Room and Influence Others Websites: www.allisonshapira.com www.globalpublicspeaking.com   About Allison Shapira: Allison Shapira is a former opera singer turned entrepreneur, keynote speaker, and expert in public speaking.  She is the Founder/CEO of Global Public Speaking LLC, a communication training firm and certified woman-owned small business that helps people speak clearly, concisely, and confidently - both virtually and in person. She teaches public speaking at the Harvard Kennedy School and has spent nearly 18 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations around the world.  She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit.  Allison is a Certified Virtual Presenter and a Certified Speaking Professional (CSP). She holds a master’s degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership) which was a Washington Post best-seller. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. She lives in Washington, DC.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Success in business is dependent on success in sales and marketing. In this episode we will tackle three key strategies successful businesses employ.   If you lend to businesses or business owners, understanding these keys to success will lead to more helpful relationship-building conversations and an improved ability to assess the likelihood of their continued success. Bonus, you can use these ideas in your sales activities, as well.   Resources: Winners take the Inside Track. Here's the Intel you need to join them... The Business Trend Report for 2021 Podcast: Profit From the Inside: Straight Talk on Business and Profits With Insiders in the Know   About Joel Block: Joel’s a futurist and longtime venture capitalist/hedge fund manager (gobbledygook for professional investor) who lives in a Shark Tank world like on TV. Since selling his publishing company to a Fortune 500 company, Joel’s cage-rattling keynotes expose Wall Street insights and the inside track on high- velocity innovation, empowering business executives and their teams to “Disrupt Their Competitors’ Future.” Savvy industry leaders come to Joel for the high-impact advisory services that drive our disruption- resistant success strategies. His unique approach to innovative business model development helps structure, implement, and enable sustained results. [email protected] www.JoelBlock.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

As we get 'back to work', expectations for polish and impact in virtual meetings will go up. The casual, lowered expectations during the recession will be replaced by an assumption that you are back in a completely professional mode. You need to reach out to your borrowers, in tough times and in triumph. You need to present your ideas to your mentor lender, or the loan committee, in a way that accomplishes your goals and advances your career. You need to connect with a prospective borrower and pull them in to your client base. In this episode, Allison Shapira, will move you back into your most professional comfort zone when using the virtual format to make your point or make your case.   Resources: YouTube video: Five steps to prepare for virtual meetings and presentations Book: Speak with Impact: How to Command the Room and Influence Others Websites: www.allisonshapira.com www.globalpublicspeaking.com   About Allison Shapira: Allison Shapira is a former opera singer turned entrepreneur, keynote speaker, and expert in public speaking.  She is the Founder/CEO of Global Public Speaking LLC, a communication training firm and certified woman-owned small business that helps people speak clearly, concisely, and confidently - both virtually and in person. She teaches public speaking at the Harvard Kennedy School and has spent nearly 18 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations around the world.  She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit.  Allison is a Certified Virtual Presenter and a Certified Speaking Professional (CSP). She holds a master’s degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership) which was a Washington Post best-seller. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. She lives in Washington, DC.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

The economy is in freefall, or chugging right along, or recovering...depending on who you listen to, who you are and what business you are in. Perhaps today's news headlines have your stomach in knots. In this episode, we'll focus on how to decide what indicators should be in your snapshot to keep you centered on your borrower's needs.   Resources: Book: Who Comes Next? Leadership Succession Planning Made Easy Website: www.ProductiveLeaders.com/2021Success    About Mary C. Kelly: From her days as a naval intelligence officer to her role as one of today’s most influential economists, Commander/Dr. Mary C. Kelly has carved out an unforgettable career in leadership. Former chief of police, professor, realtor and HR Director – Mary has spent over 25 years teaching and training more than 40,000 military and civilian personnel. Mary is the author of 13 books on business growth, leadership, and today’s economy. She is a speaker, coach and trainer who has worked with hundreds of organizations and companies across the globe.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

As we emerge from the Global Pandemic Recession, the Board and Management have critical indicators to watch closely. Some of them are the usual, some of them are specific to recovery from a recession. Some of them will worry the regulators. In this episode, we'll discuss what to keep an eye on as we emerge from the recession. Resources: Book: A Credit Union Guide to Strategic Governance:  https://forteamresources.com/products/books/   Book: Eisenhower on Enlighted Leadership:  https://forteamresources.com/products/books/   Blog: https://forteamresources.com/tims-blog/ Lenders’ Tax Analyzer Software: https://forteamresources.com/products/lenders-tax-analyzer/   About Tim Harrington: Author, consultant and international speaker, Tim Harrington has worked with credit unions in all 50 states, Canada, Mexico, Jamaica, the Dominican Republic, The US Virgin Islands and Puerto Rico. His progressive ideas and broad knowledge of credit union issues has made Tim a valuable resource for credit unions nationwide. Tim has spoken to tens of thousands of credit union volunteers and staff and continues to inspire them to improve their credit unions. Since 1996, Tim has been President of TEAM Resources, a firm providing consulting, strategic planning, and training to credit unions from coast-to-coast. TEAM Resources’ clients range from a few million to the billions in assets. Tim is the author of several books including Eisenhower on Enlightened Leadership and co-author of A Credit Union Guide to Strategic Governance. His books inspire boards and leadership teams to lead effectively with high integrity. From 2001 to 2006, Tim was the chairman of the board of a $150 million credit union in Tucson, Arizona. He was appointed to the board of this troubled credit union in 2001 and served until 2006. During his tenure on the board the credit union evolved from losing over $2 million per year to earning a profit of nearly $2 million by 2006. Tim was formerly a partner with the nation’s 3rd largest auditor of credit unions, known today as CliftonLarsonAllen. He has been working with credit unions since 1989 when he directed the internal audit of a large credit union in Tucson, Arizona. Prior to that, he was with a national accounting firm and has been practicing accounting and consulting since 1980. Because of his knowledge, wit and unpretentious delivery, Tim is a much sought after speaker in the credit union movement. Tim has made presentations at conferences for CEOs, Directors, Supervisory Committees, lenders, marketers, and many more. Tim is on the faculty of the CUNA Finance for Non-Financial Managers and Volunteers School, CUNA Volunteer Certification School and CUNA Management School. Tucson, Arizona has been home for Tim since 1980, but he is a native of Montana. He holds a BBA in Accounting from Gonzaga University in Spokane, Washington. He has also attended universities in Morelia, Michoacan, Mexico and Florence, Italy and speaks several languages. Contact Information Timothy Harrington, CPA President, TEAM Resources Phone: 520-290-5721 Cell: 520-906-7501 Fax: 520-290-8378, Address: 7049 Tanque Verde, PMB 136 Tucson, AZ 85715 [email protected]   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Learn what our most successful business clients are (or should be) considering now to solidify their successful transition ...or to recover ... from the challenges of the pandemic recession. We focus on what our guest calls 'invisible capital', how we think about, innovate and align our business. Here are the three we have time for today: Consider (and reward) contrarian thinking Test your ideas in the marketplace to get feedback Specialize, and then partner with others who specialize in other areas   Resources: Winners take the Inside Track. Here's the Intel you need to join them... The Business Trend Report for 2021 Podcast: Profit From the Inside: Straight Talk on Business and Profits With Insiders in the Know   About Joel Block: Joel’s a futurist and longtime venture capitalist/hedge fund manager (gobbledygook for professional investor) who lives in a Shark Tank world like on TV. Since selling his publishing company to a Fortune 500 company, Joel’s cage-rattling keynotes expose Wall Street insights and the inside track on high- velocity innovation, empowering business executives and their teams to “Disrupt Their Competitors’ Future.” Savvy industry leaders come to Joel for the high-impact advisory services that drive our disruption- resistant success strategies. His unique approach to innovative business model development helps structure, implement, and enable sustained results. [email protected] www.JoelBlock.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

How does the lender recognize that a business is (or should be) in leadership succession mode? How long before the owner plans to exit should they start this process? What are the steps? How has the pandemic recession upended their plans?   Resources: Book: Who Comes Next? Leadership Succession Planning Made Easy Website: www.ProductiveLeaders.com/2021Success    About Mary C. Kelly: From her days as a naval intelligence officer to her role as one of today’s most influential economists, Commander/Dr. Mary C. Kelly has carved out an unforgettable career in leadership. Former chief of police, professor, realtor and HR Director – Mary has spent over 25 years teaching and training more than 40,000 military and civilian personnel. Mary is the author of 13 books on business growth, leadership, and today’s economy. She is a speaker, coach and trainer who has worked with hundreds of organizations and companies across the globe.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Risk appetite is a responsibility of both the Board of Directors and of Management. How exactly does it get decided, defined and communicated? How do Directors and Management insure they are in sync? And how do they decide it is time to intelligently adjust the 'diet'?   Resources: Book: A Credit Union Guide to Strategic Governance:  https://forteamresources.com/products/books/   Book: Eisenhower on Enlighted Leadership:  https://forteamresources.com/products/books/   Blog: https://forteamresources.com/tims-blog/ Lenders’ Tax Analyzer Software: https://forteamresources.com/products/lenders-tax-analyzer/   About Tim Harrington: Author, consultant and international speaker, Tim Harrington has worked with credit unions in all 50 states, Canada, Mexico, Jamaica, the Dominican Republic, The US Virgin Islands and Puerto Rico. His progressive ideas and broad knowledge of credit union issues has made Tim a valuable resource for credit unions nationwide. Tim has spoken to tens of thousands of credit union volunteers and staff and continues to inspire them to improve their credit unions. Since 1996, Tim has been President of TEAM Resources, a firm providing consulting, strategic planning, and training to credit unions from coast-to-coast. TEAM Resources’ clients range from a few million to the billions in assets. Tim is the author of several books including Eisenhower on Enlightened Leadership and co-author of A Credit Union Guide to Strategic Governance. His books inspire boards and leadership teams to lead effectively with high integrity. From 2001 to 2006, Tim was the chairman of the board of a $150 million credit union in Tucson, Arizona. He was appointed to the board of this troubled credit union in 2001 and served until 2006. During his tenure on the board the credit union evolved from losing over $2 million per year to earning a profit of nearly $2 million by 2006. Tim was formerly a partner with the nation’s 3rd largest auditor of credit unions, known today as CliftonLarsonAllen. He has been working with credit unions since 1989 when he directed the internal audit of a large credit union in Tucson, Arizona. Prior to that, he was with a national accounting firm and has been practicing accounting and consulting since 1980. Because of his knowledge, wit and unpretentious delivery, Tim is a much sought after speaker in the credit union movement. Tim has made presentations at conferences for CEOs, Directors, Supervisory Committees, lenders, marketers, and many more. Tim is on the faculty of the CUNA Finance for Non-Financial Managers and Volunteers School, CUNA Volunteer Certification School and CUNA Management School. Tucson, Arizona has been home for Tim since 1980, but he is a native of Montana. He holds a BBA in Accounting from Gonzaga University in Spokane, Washington. He has also attended universities in Morelia, Michoacan, Mexico and Florence, Italy and speaks several languages. Contact Information Timothy Harrington, CPA President, TEAM Resources Phone: 520-290-5721 Cell: 520-906-7501 Fax: 520-290-8378, Address: 7049 Tanque Verde, PMB 136 Tucson, AZ 85715 [email protected]   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we are going to learn what our most successful business clients are (or should be) considering now to solidify their successful transition — or to recover — from the challenges of the pandemic recession. We'll provide you the Key Strategy Questions that will unlock the insights to 'getting it right' in this ever-changing and increasingly complex business environment.   Resources: Winners take the Inside Track. Here's the Intel you need to join them... The Business Trend Report for 2021 Podcast: Profit From the Inside: Straight Talk on Business and Profits With Insiders in the Know   About Joel Block: Joel’s a futurist and longtime venture capitalist/hedge fund manager (gobbledygook for professional investor) who lives in a Shark Tank world like on TV. Since selling his publishing company to a Fortune 500 company, Joel’s cage-rattling keynotes expose Wall Street insights and the inside track on high- velocity innovation, empowering business executives and their teams to “Disrupt Their Competitors’ Future.” Savvy industry leaders come to Joel for the high-impact advisory services that drive our disruption- resistant success strategies. His unique approach to innovative business model development helps structure, implement, and enable sustained results. [email protected] www.JoelBlock.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we will help you identify a borrower in crisis. Do they know they are in crisis? What stage are they in? Where are they stuck? How can you help them get unstuck? You can use this diagnostic approach for loan prospects as well. And if a prospect is stuck in Stage 1 or 2, perhaps this is not the best time to bring them into your bank or credit union.   Resources: Book: Five Minutes Per Week: 52 Weeks to a Better Business Website: www.ProductiveLeaders.com/2021Success    About Mary C. Kelly: From her days as a naval intelligence officer to her role as one of today’s most influential economists, Commander/Dr. Mary C. Kelly has carved out an unforgettable career in leadership. Former chief of police, professor, realtor and HR Director – Mary has spent over 25 years teaching and training more than 40,000 military and civilian personnel. Mary is the author of 13 books on business growth, leadership, and today’s economy. She is a speaker, coach and trainer who has worked with hundreds of organizations and companies across the globe.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

What are (or should) our most successful business clients be considering now to solidify their successful transition ...or to recover ... from the challenges of the pandemic recession. In this episode, we provide you three Key Strategy Questions that will unlock insights to 'getting it right' when it comes to financial opportunities in this recession. Use these questions in your conversations with your business borrowers and prospects to understand their plans as they are moving forward and, perhaps, to help them by giving them food for thought.   Resources: Winners take the Inside Track. Here's the Intel you need to join them... The Business Trend Report for 2021 Podcast: Profit From the Inside: Straight Talk on Business and Profits With Insiders in the Know   About Joel Block: Joel’s a futurist and longtime venture capitalist/hedge fund manager (gobbledygook for professional investor) who lives in a Shark Tank world like on TV. Since selling his publishing company to a Fortune 500 company, Joel’s cage-rattling keynotes expose Wall Street insights and the inside track on high- velocity innovation, empowering business executives and their teams to “Disrupt Their Competitors’ Future.” Savvy industry leaders come to Joel for the high-impact advisory services that drive our disruption- resistant success strategies. His unique approach to innovative business model development helps structure, implement, and enable sustained results. [email protected] www.JoelBlock.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Every recession has it's own signature challenges. And in every recession, some business and, some banks, come out even stronger than they went in. Others recover more quickly. The difference, often, is the mindset of the people responsible for growth and development. And in a community financial institution, that is everyone in the lending and credit department. In this episode, we will focus on a strategy that works for you in reaching out to your clients and prospects and growing your loan portfolio, even in THIS recession. You may know of prospects who were so happy with their financial institution you thought you would never have a chance? Well, now you do.   Resources: FREE Tools & Resources for Your Business in Times of Crisis: https://meridithelliottpowell.com/emerge-successful/   About Meridith Elliott Powell: Meridith Elliott Powell is a former banking executive who earned her way into the C-Suite. She has done it all from cashing the checks to making the loans to writing the corporate strategy. Her current focus is on helping business and banking professionals stop viewing uncertainty as something that prevents them from being successful. She is the author of four books, including Winning In The Trust & Value Economy and her latest “Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose. A Certified Speaking Professional, she speaks for banking associations and works directly with banks and credit unions.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we key in on what we are calling the 'pandemic credit conversation'. This is the time to step forward and call your borrowers. But what do you say? How do you start the conversation without seeming callous, given that they (and you) may have personal setbacks from the Coronavirus or the economic fallout? Learn how to shift to service-focus for a better outcome for your customer and for you.   Resources: FREE Tools & Resources for Your Business in Times of Crisis: https://meridithelliottpowell.com/emerge-successful/   About Meridith Elliott Powell: Meridith Elliott Powell is a former banking executive who earned her way into the C-Suite. She has done it all from cashing the checks to making the loans to writing the corporate strategy. Her current focus is on helping business and banking professionals stop viewing uncertainty as something that prevents them from being successful. She is the author of four books, including Winning In The Trust & Value Economy and her latest “Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose. A Certified Speaking Professional, she speaks for banking associations and works directly with banks and credit unions.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

No one wants to give up on a borrower. These folks fully intended to repay their debt. They are grieving the loss of their business and, in their minds, perhaps the loss of their dignity. And yet, sometimes, it is in the best interest of the bank...and truly also in the best interest of the borrower...that we unwind the lending relationship. Resources: LinkedIn: https://www.linkedin.com/in/michael-wear-crc-853b9828/ Commercial Lending Alternative Financing pdf: https://lindakeithcpa.com/wp-content/uploads/2020/10/Credit-Risk-Ready-Michael-Wear-Alternative-Financing.pdf   About Michael Wear: Mike Wear is owner of 39 Acres Corporation, specializing in banker training and bank consulting services in credit risk underwriting and loan portfolio risk management. Less lecture—real business cases—more hands-on practice and more fun! Over his 41-year banking career, he previously served in commercial lending and senior credit management positions with Omaha-area community banks. Wear retired as a Senior Analyst in the Credit Risk Administration department of First National Bank of Omaha, a $23 billion community bank, specializing in underwriting larger ($10-100M) commercial real estate loans throughout the country. In addition, he developed curriculum and conducted multi-tier training programs in credit analytics on an enterprise-wide basis. He is the Loan Portfolio Management Section Leader and serves as a member of the faculty at the Graduate School of Banking at the University of Wisconsin in Madison, as well as GSB’s Sales & Marketing School and IT Management School. He is a former adjunct professor for the University of Nebraska-Omaha. He has authored articles for banking publications and has served as a textbook editor/reviewer for the American Bankers Association. Mike is now expanding his advanced commercial and CRE lending workshops and teaches for several State Banking Associations. Bank consulting offerings include customized credit analytics, effective prospecting, and loan portfolio risk management strategies and tools to identify risk in the Pass-rated portfolio. Contact Information: [email protected] or [email protected] 402-871-9067   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we focus on banking and lending to women entrepreneurs. We will shatter three myths which are getting in the way of your success in benefiting, and benefiting from, women who own their own business. Understand the assumptions you may be making and how to overcome them.   Resources: Websites: KBKWealthConnection.com (advisor-facing) BreakingMoneySilence.com (consumer-facing)   Podcast: podcast.breakingmoneysilence.com Breaking Money Silence Learning Lab Negotiation Course Coupon Code 10% off: Negotiate10 This course, designed by Kathleen Burns Kingsbury, makes a great client gift. Show your women entrepreneurial clients that you care and want to help them talking more openly about money and negotiate more effectively by giving them the gift of learning about their money psychology. For listeners of this podcast, just enter “Negotiate10” to receive 10% off the course.    Carlton University Research Paper on Women Entrepreneurs and Risk   About Kathleen Burns Kingsbury: A wealth psychology expert, founder of KBK Wealth Connection, host of the Breaking Money Silence podcast, and an internationally published author and speaker. Breaking Money Silence: How to Shatter Money Taboos, Talk Openly about Finances, and Live a Richer Life is Kathleen’s fifth book.   Named one of nine amazing conference speakers in 2017 by Investment News, Kathleen is a sought-after keynote speaker and consultant on the topic of women and wealth and couples and money. Her mission is to empower women, couples, and families (and the advisors who serve them) to shatter money taboos and communicate more effectively about financial matters.   As an expert on financial psychology, Kathleen has appeared on television and written for consumer and trade publications. Her work has been featured in The New York Times, The Wall Street Journal, PBS News Hour, Money Magazine, TODAY Money, Forbes, and CNBC.   Kathleen is an adjunct lecturer at the McCallum Graduate School of Business at Bentley University and a guest lecturer at the Personal Financial Planning program at Texas Tech University. She received an Undergraduate Degree in Finance from Providence College and started her career in retail banking before becoming a commissioned Bank Examiner with the FDIC. Due to her desire to coach executive management on improving performance, she attained a Master’s Degree in Psychology, became a Certified Professional Co-Active Coach, and founded her consulting firm, KBK Wealth Connection.   When she is not working, Kathleen is an avid alpine skier who lives for the next powder day. In the off-season, she enjoys mountain biking, kayaking, and laughing with her friends. She lives with her husband and her cat Avery, in the Mad River Valley of Vermont.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/  

In this episode, Kevin Smith of Team Resources walks us through the steps a Director must take to step up to their duty of care. The risk profile may be changing rapidly. As a Director, you may have a need for more information that is digestible and tailored to your needs, and you may need to include information from outside your normal channels. Learn the three questions you should be asking your CEO right now and why, in this environment, no question is a 'rookie' question.   Resources: The TEAM Resources Guide to Strategic Governance Governance as Leadership: Reframing the Work of Nonprofit Boards TEAM Resources Blog CAMELS for Directors: How to Use CAMELS for Decision-making 10 Critical Elements of a Board’s Role in Crisis Management   About Kevin Smith: Kevin Smith is a Consultant and Publisher with TEAM Resources. He brings extensive experience in training, designing, and implementing professional development resources to nourish the growth of leaders within the credit union industry. Kevin facilitates strategic planning processes, teaches Strategic Governance to Boards of Directors, and oversees the TEAM Resources board self-evaluation programs with credit unions nationwide. Kevin is co-author of A Credit Union Guide to Strategic Governance. This essential book helps Governance teams become as effective as possible. He also writes the monthly TEAM Resources blog that is read by thousands nationally. The monthly blog shares guidance on board topics such as governance, strategy, and issues related to the supervisory committee. Previously, Kevin spent 10 years at the Credit Union National Association (CUNA), in the Center for Professional Development as Director of Volunteer Education. In that role, Kevin developed and oversaw programs for credit union executives, boards, and volunteers. This included conferences and training events, webinars, print programs, and online courses, among others. During his tenure at CUNA, he created and brought several new programs to the credit union movement. One of these is the CUNA Volunteer Certification Program, an intensive, competency-based program for boards and supervisory committees, offered as a five-day onsite event or as a self-study program, both involving rigorous testing for completion. He also created the CUNA Training On Demand series of downloadable training courses, and the CUNA Pressing Economic Issues series featuring the CUNA economists. Behind the scenes, Kevin was involved with a team of CUNA leaders focused on creating a culture of innovation within the trade association, and working toward keeping the organization forward-thinking, to create new and better programs for its membership. This included participation in an IDEO design program. Before joining CUNA, Kevin spent several years teaching at the University of Wisconsin-Whitewater. He holds a Master’s degree from DePaul University, Chicago, and a Bachelor’s degree from Miami University, Oxford, OH. Contact information: [email protected] 608-217-0556 LinkedIn: linkedin.com/in/kevin-smith-8a52798   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Why and when do we have to talk about race? Why might we want to? Why is it so hard? Listen in on a conversation between two friends, Justin who is black and Linda who is white, about why it is so hard to talk about race and how to do it anyway.   Resources: workmeaningful.com 7 Mini-Episode Everyday Diversity Series: https://www.youtube.com/playlist?list=PL9h5x9BCeJ0mBvbN-eOXCvJWIVbu2nf_G Free Implicit Bias Test: https://implicit.harvard.edu/implicit/takeatest.html Books to consider:  So You Want to Talk about Race by Ijeoma Olua: https://www.amazon.com/You-Want-Talk-About-Race/dp/1580058825/ref=sr_1_3?dchild=1&keywords=can+we+talk+about+race&qid=1599683600&sr=8-3 Talking to Strangers by Malcolm Gladwell: https://www.amazon.com/Talking-Strangers-Should-about-People/dp/0316478520/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1599683765&sr=8-1 COMING MARCH 2021 The Inclusive Mindset: How to Cultivate Diversity in Your Everyday Life by Justin Jones-Fosu   About Justin Jones-Fosu: Justin Jones-Fosu, MBA, CSP is a full-time family man who also happens to be a highly sought-after business speaker, social entrepreneur, and meaningful work researcher. He is the founder and CEO of Work. Meaningful. Where he combines over a decade of leadership in Fortune 500 companies, his real-life experience, and research to help global organizations create new rhythms of sustainable excellence, profitability, and engagement. Speaking over 60 times a year, Justin speaks and leads workshops and training with companies, organizations, and associations in the US and internationally on meaningful work and workplace engagement. He is passionate about helping organizations and individuals take ownership of their mindset, purpose, and performance to achieve amazing results. His latest book "Your WHY Matters NOW: How Some Achieve More and Others Don't" challenges the reader to merge their purpose and productivity to get more out of work and life. He is all about turning events into memorable and action-oriented experiences with his humorous and engaging delivery as well as with his research-based content!   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Forbearance is a true test for the puzzle-makers among us. Done wrong, you will set your borrower and your bank up for disappointment. Forbearance done right requires: Educating your borrowers on forbearance The role of 'Sources and Uses of Funds' to select a reasonable restructure How an unreasonable forbearance will harm the bank as much as the borrower Don't forget tax and insurance payments Add a 'relationship' review to your analysis Three questions to ask the borrower every time Recorded in July 2020, the advice continues to be relevant today. Do not set yourself and your borrower up for default.   Resources: Do’s and Don’ts in CRE Loan Underwriting: https://lindakeithcpa.com/wp-content/uploads/2020/10/Dos-and-Donts-in-Commercial-Real-Estate-Loan-Underwriting-Credit-Risk-Ready-Podcast.pdf Do’s and Don’ts in CRE Loan Reviews: https://lindakeithcpa.com/wp-content/uploads/2020/10/Dos-and-Donts-in-Commercial-Real-Estate-Loan-Reviews-Credit-Risk-Ready-Podcast.pdf Gina Marotta Loan Review Worksheet https://lindakeithcpa.com/wp-content/uploads/2020/08/Gina-Marotta-CRE-Loan-Review-Checklist-3.xlsx   Contact CRE Answers and Advisory for answers to questions or transaction-related support services related to commercial real estate https://creanswersandadvisory.com/   About Gina Marotta: Ms. Marotta is a subject matter expert in mortgage finance, property ownership, and due diligence involving performing and non-performing commercial real estate loans and properties. In addition to structured finance transactions, she works with credit unions on the underwriting analysis of new loan participations and the completion of annual loan reviews, global cash flow analysis, and credit risk rating of commercial real estate loans.   Since 1995 she has held a variety of roles in pooled mortgage transactions that include the re-underwriting of some $70 billion in legacy CMBS loans under the US Treasury’s PPIP program; managing the securitization process of commercial real estate loans; and loan re-underwriting and due diligence on behalf of high-yield investors purchasing commercial real estate loans and assets. Between 2009 and 2012, Ms. Marotta worked with a major private equity firm in building a distressed debt platform to invest in small balance mortgage loans of failed community banks throughout the U.S.   Ms. Marotta has held various senior consultant roles in Latin America since 2004 that include: social interest housing securitization transactions, enterprise risk assessments of social interest housing mortgage companies, distressed small-balance mortgage loans, and operational assessments of regional mortgage and consumer finance companies.   In addition to her corporate and consultancy career in real estate investment transactions, she has been an investor in various commercial and multifamily properties in California and Michigan.   Ms. Marotta began her career in 1987 working in the urban mixed-use development group of the Santa Fe and South Pacific Railroad (Santa Fe Pacific Realty). She holds an MBA from the University of San Diego and an MA in international human rights from Columbia University. She is the founder of the non-profit Human Strategies for Human Rights, which she ran from 2001 through 2004, focusing on NGO capacity building, and held consultancy positions at the United Nations in 2000 and 2001. She maintains consultancy offices in Los Angeles and Detroit.   Email: [email protected] Phone: (213) 625-0908 Mobile: (818) 264-5988   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

How do we decide restructure is the best option, or even a viable option, to keep the relationship and protect our loan portfolio?   Consider capital position, liquidity, and current liabilities Understand what the borrowers are facing such as supply chain issues Re-balance the long-term liabilities when they previously used short-term money for long-term purposes Consider the fair market value of depreciated assets When the restructure is needed to improve loan monitoring   Resources: LinkedIn: https://www.linkedin.com/in/michael-wear-crc-853b9828/ Commercial Lending Alternative Financing pdf: https://lindakeithcpa.com/wp-content/uploads/2020/10/Credit-Risk-Ready-Michael-Wear-Alternative-Financing.pdf   About Michael Wear: Mike Wear is owner of 39 Acres Corporation, specializing in banker training and bank consulting services in credit risk underwriting and loan portfolio risk management. Less lecture—real business cases—more hands-on practice and more fun! Over his 41-year banking career, he previously served in commercial lending and senior credit management positions with Omaha-area community banks. Wear retired as a Senior Analyst in the Credit Risk Administration department of First National Bank of Omaha, a $23 billion community bank, specializing in underwriting larger ($10-100M) commercial real estate loans throughout the country. In addition, he developed curriculum and conducted multi-tier training programs in credit analytics on an enterprise-wide basis. He is the Loan Portfolio Management Section Leader and serves as a member of the faculty at the Graduate School of Banking at the University of Wisconsin in Madison, as well as GSB’s Sales & Marketing School and IT Management School. He is a former adjunct professor for the University of Nebraska-Omaha. He has authored articles for banking publications and has served as a textbook editor/reviewer for the American Bankers Association. Mike is now expanding his advanced commercial and CRE lending workshops and teaches for several State Banking Associations. Bank consulting offerings include customized credit analytics, effective prospecting, and loan portfolio risk management strategies and tools to identify risk in the Pass-rated portfolio. Contact Information: [email protected] or [email protected] 402-871-9067   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we get into the emotional side of lending and credit when talking with borrowers who are in financial distress. This may be a business owner or a personal borrower who is accustomed to strength and resilience. When they find themselves in a financial challenge, and face being unable to keep their promises to their bank and their banker, the conversation takes a very different turn. With action items for both the front-line lending professional and the lending manager, learn how to prepare for the conversations and what resources to have at the ready.   Resources: Websites: KBKWealthConnection.com (advisor-facing) BreakingMoneySilence.com (consumer-facing)   Podcast: podcast.breakingmoneysilence.com 5 Tips for Working with Emotional Clients: https://www.kbkwealthconnection.com/client-communications/5-tips-for-working-with-emotional-clients/   About Kathleen Burns Kingsbury: A wealth psychology expert, founder of KBK Wealth Connection, host of the Breaking Money Silence podcast, and an internationally published author and speaker. Breaking Money Silence: How to Shatter Money Taboos, Talk Openly about Finances, and Live a Richer Life is Kathleen’s fifth book.   Named one of nine amazing conference speakers in 2017 by Investment News, Kathleen is a sought-after keynote speaker and consultant on the topic of women and wealth and couples and money. Her mission is to empower women, couples, and families (and the advisors who serve them) to shatter money taboos and communicate more effectively about financial matters.   As an expert on financial psychology, Kathleen has appeared on television and written for consumer and trade publications. Her work has been featured in The New York Times, The Wall Street Journal, PBS News Hour, Money Magazine, TODAY Money, Forbes, and CNBC.   Kathleen is an adjunct lecturer at the McCallum Graduate School of Business at Bentley University and a guest lecturer at the Personal Financial Planning program at Texas Tech University. She received an Undergraduate Degree in Finance from Providence College and started her career in retail banking before becoming a commissioned Bank Examiner with the FDIC. Due to her desire to coach executive management on improving performance, she attained a Master’s Degree in Psychology, became a Certified Professional Co-Active Coach, and founded her consulting firm, KBK Wealth Connection.   When she is not working, Kathleen is an avid alpine skier who lives for the next powder day. In the off-season, she enjoys mountain biking, kayaking, and laughing with her friends. She lives with her husband and her cat Avery, in the Mad River Valley of Vermont.   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Valuation and appraisals are a critical element in understanding your risk in CRE, either when making the loan or reviewing one already on your books. We'll cover Who to use for appraisals How we define an unstabilized property and how to factor it in How to spot a disconnect in your final result Specific questions to ask a local broker When broker opinion of value may be more relevant than the updated valuation from an appraiser What about the borrower's opinion of value The most important question to ask and answer   Resources: Do’s and Don’ts in CRE Loan Underwriting: https://lindakeithcpa.com/wp-content/uploads/2020/10/Dos-and-Donts-in-Commercial-Real-Estate-Loan-Underwriting-Credit-Risk-Ready-Podcast.pdf Do’s and Don’ts in CRE Loan Reviews: https://lindakeithcpa.com/wp-content/uploads/2020/10/Dos-and-Donts-in-Commercial-Real-Estate-Loan-Reviews-Credit-Risk-Ready-Podcast.pdf Gina Marotta Loan Review Worksheet https://lindakeithcpa.com/wp-content/uploads/2020/08/Gina-Marotta-CRE-Loan-Review-Checklist-3.xlsx   Contact CRE Answers and Advisory for answers to questions or transaction-related support services related to commercial real estate https://creanswersandadvisory.com/   About Gina Marotta: Ms. Marotta is a subject matter expert in mortgage finance, property ownership, and due diligence involving performing and non-performing commercial real estate loans and properties. In addition to structured finance transactions, she works with credit unions on the underwriting analysis of new loan participations and the completion of annual loan reviews, global cash flow analysis, and credit risk rating of commercial real estate loans.   Since 1995 she has held a variety of roles in pooled mortgage transactions that include the re-underwriting of some $70 billion in legacy CMBS loans under the US Treasury’s PPIP program; managing the securitization process of commercial real estate loans; and loan re-underwriting and due diligence on behalf of high-yield investors purchasing commercial real estate loans and assets. Between 2009 and 2012, Ms. Marotta worked with a major private equity firm in building a distressed debt platform to invest in small balance mortgage loans of failed community banks throughout the U.S.   Ms. Marotta has held various senior consultant roles in Latin America since 2004 that include: social interest housing securitization transactions, enterprise risk assessments of social interest housing mortgage companies, distressed small-balance mortgage loans, and operational assessments of regional mortgage and consumer finance companies.   In addition to her corporate and consultancy career in real estate investment transactions, she has been an investor in various commercial and multifamily properties in California and Michigan.   Ms. Marotta began her career in 1987 working in the urban mixed-use development group of the Santa Fe and South Pacific Railroad (Santa Fe Pacific Realty). She holds an MBA from the University of San Diego and an MA in international human rights from Columbia University. She is the founder of the non-profit Human Strategies for Human Rights, which she ran from 2001 through 2004, focusing on NGO capacity building, and held consultancy positions at the United Nations in 2000 and 2001. She maintains consultancy offices in Los Angeles and Detroit.   Email: [email protected] Phone: (213) 625-0908 Mobile: (818) 264-5988   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

We dive into the shifting role of the director during times of crisis. Specifically, we will focus on how to redraw the governance lines without getting into the weeds and throwing off the CEO. And we'll touch on how quickly things are moving compared to pre-recession and how you can keep up. The role of the Chair in teeing up critical conversations The three questions the board should ask the CEO How frequency and depth of needed information is changing Plan to conduct an after-recession review to improve board function in the long run The Three D's of Governing in a Crisis for Directors Why a Director can delegate authority but can never delegate responsibility   About Kevin Smith: Kevin Smith is a Consultant and Publisher with TEAM Resources. He brings extensive experience in training, designing, and implementing professional development resources to nourish the growth of leaders within the credit union industry. Kevin facilitates strategic planning processes, teaches Strategic Governance to Boards of Directors, and oversees the TEAM Resources board self-evaluation programs with credit unions nationwide. Kevin is co-author of A Credit Union Guide to Strategic Governance. This essential book helps Governance teams become as effective as possible. He also writes the monthly TEAM Resources blog that is read by thousands nationally. The monthly blog shares guidance on board topics such as governance, strategy, and issues related to the supervisory committee. Previously, Kevin spent 10 years at the Credit Union National Association (CUNA), in the Center for Professional Development as Director of Volunteer Education. In that role, Kevin developed and oversaw programs for credit union executives, boards, and volunteers. This included conferences and training events, webinars, print programs, and online courses, among others. During his tenure at CUNA, he created and brought several new programs to the credit union movement. One of these is the CUNA Volunteer Certification Program, an intensive, competency-based program for boards and supervisory committees, offered as a five-day onsite event or as a self-study program, both involving rigorous testing for completion. He also created the CUNA Training On Demand series of downloadable training courses, and the CUNA Pressing Economic Issues series featuring the CUNA economists. Behind the scenes, Kevin was involved with a team of CUNA leaders focused on creating a culture of innovation within the trade association, and working toward keeping the organization forward-thinking, to create new and better programs for its membership. This included participation in an IDEO design program. Before joining CUNA, Kevin spent several years teaching at the University of Wisconsin-Whitewater. He holds a Master’s degree from DePaul University, Chicago, and a Bachelor’s degree from Miami University, Oxford, OH. Contact information: [email protected] 608-217-0556 LinkedIn: linkedin.com/in/kevin-smith-8a52798   Resources: The TEAM Resources Guide to Strategic Governance: https://forteamresources.com/products/books/ Governance as Leadership: https://boardsource.org/product/governance-leadership-reframing-work-nonprofit-boards/ 10 Critical Elements of a Board’s Role in Crisis Management Blog: https://forteamresources.com/tims-blog/   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Today's topic is Bias...your bias. Okay, and my bias. Confirmation bias is well understood in credit analysis, jumping to conclusions too quickly just because revenue is up...or down. But bias can rear its head in many areas. In this episode we share sobering, recent studies on racial bias in lending, why intentions can cloud judgment, language to use if you, as a manager, need to ‘call out’ bias in direct reports, and how to use the ‘six-month challenge’ to change your own thinking. About Justin Jones-Fosu: Justin Jones-Fosu, MBA, CSP is a full-time family man who also happens to be a highly sought-after business speaker, social entrepreneur, and meaningful work researcher. He is the founder and CEO of Work. Meaningful. Where he combines over a decade of leadership in Fortune 500 companies, his real-life experience, and research to help global organizations create new rhythms of sustainable excellence, profitability, and engagement. Speaking over 60 times a year, Justin speaks and leads workshops and training with companies, organizations, and associations in the US and internationally on meaningful work and workplace engagement. He is passionate about helping organizations and individuals take ownership of their mindset, purpose, and performance to achieve amazing results. His latest book "Your WHY Matters NOW: How Some Achieve More and Others Don't" challenges the reader to merge their purpose and productivity to get more out of work and life. He is all about turning events into memorable and action-oriented experiences with his humorous and engaging delivery as well as with his research-based content! Resources: workmeaningful.com 7 Mini-Episode Everyday Diversity Series: https://www.youtube.com/playlist?list=PL9h5x9BCeJ0mBvbN-eOXCvJWIVbu2nf_G Free Implicit Bias Test: https://implicit.harvard.edu/implicit/takeatest.html Books to consider:  Biased: https://www.amazon.com/s?k=biased+jennifer+eberhardt&crid=11QMSBYFZ7LPS&sprefix=BIased%2Caps%2C212&ref=nb_sb_ss_i_1_6 COMING MARCH 2021 - The Inclusive Mindset: How to Cultivate Diversity in Your Everyday Life by Justin Jones-Fosu   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

The concept of loan triage for problem loans is a hot topic during the pandemic-induced recession. In this episode, we will zero in on one result of the triage...Rehabilitate. The borrower is expected to recover without restructure. How do we recognize a problem loan that can be placed into rehab, what does the conversation sound like, and what tools do we have to help? About Michael Wear: Mike Wear is owner of 39 Acres Corporation, specializing in banker training and bank consulting services in credit risk underwriting and loan portfolio risk management. Less lecture—real business cases—more hands-on practice and more fun! Over his 41-year banking career, he previously served in commercial lending and senior credit management positions with Omaha-area community banks. Wear retired as a Senior Analyst in the Credit Risk Administration department of First National Bank of Omaha, a $23 billion community bank, specializing in underwriting larger ($10-100M) commercial real estate loans throughout the country. In addition, he developed curriculum and conducted multi-tier training programs in credit analytics on an enterprise-wide basis. He is the Loan Portfolio Management Section Leader and serves as a member of the faculty at the Graduate School of Banking at the University of Wisconsin in Madison, as well as GSB’s Sales & Marketing School and IT Management School. He is a former adjunct professor for the University of Nebraska-Omaha. He has authored articles for banking publications and has served as a textbook editor/reviewer for the American Bankers Association. Mike is now expanding his advanced commercial and CRE lending workshops and teaches for several State Banking Associations. Bank consulting offerings include customized credit analytics, effective prospecting, and loan portfolio risk management strategies and tools to identify risk in the Pass-rated portfolio. Contact Information: [email protected] or [email protected] 402-871-9067   Resources: Commercial Lending Alternative Financing pdf: https://lindakeithcpa.com/wp-content/uploads/2020/10/Credit-Risk-Ready-Michael-Wear-Alternative-Financing.pdf   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we consider how to create relationships and engage all parties to your financial services. This applies to a couple, business partners, or even parents and their adult children in business together. Learn how to build a relationship with all parties to improve your service and preserve the continuing relationship.   About Kathleen Burns Kingsbury: A wealth psychology expert, founder of KBK Wealth Connection, host of the Breaking Money Silence podcast, and an internationally published author and speaker. Breaking Money Silence: How to Shatter Money Taboos, Talk Openly about Finances, and Live a Richer Life is Kathleen’s fifth book.   Named one of nine amazing conference speakers in 2017 by Investment News, Kathleen is a sought-after keynote speaker and consultant on the topic of women and wealth and couples and money. Her mission is to empower women, couples, and families (and the advisors who serve them) to shatter money taboos and communicate more effectively about financial matters.   As an expert on financial psychology, Kathleen has appeared on television and written for consumer and trade publications. Her work has been featured in The New York Times, The Wall Street Journal, PBS News Hour, Money Magazine, TODAY Money, Forbes, and CNBC.   Kathleen is an adjunct lecturer at the McCallum Graduate School of Business at Bentley University and a guest lecturer at the Personal Financial Planning program at Texas Tech University. She received an Undergraduate Degree in Finance from Providence College and started her career in retail banking before becoming a commissioned Bank Examiner with the FDIC. Due to her desire to coach executive management on improving performance, she attained a Master’s Degree in Psychology, became a Certified Professional Co-Active Coach, and founded her consulting firm, KBK Wealth Connection.   When she is not working, Kathleen is an avid alpine skier who lives for the next powder day. In the off-season, she enjoys mountain biking, kayaking, and laughing with her friends. She lives with her husband and her cat Avery, in the Mad River Valley of Vermont.   Resources: Websites: KBKWealthConnection.com (advisor-facing) BreakingMoneySilence.com (consumer-facing)   Podcast: podcast.breakingmoneysilence.com   Family Legacy Handout: https://familylegacy.breakingmoneysilence.com/ How to Give Financial Advice To Couples: https://amzn.to/2qKuRDY   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we focus on the regulators. What will they expect in order to demonstrate we are making 'prudent' judgments and identifying which borrowers or prospective borrowers are experiencing a 'short-term' setback rather than a complete melt-down? And what else are they paying attention to...and helping us with? How can we document our thinking and show the examiners our prudent steps to mitigate risk during this downturn?   About Rob Newberry:   Rob Newberry has over 20 years of experience in the financial services industry including 15 years at Wells Fargo in strategic and leadership roles. He is a Senior Advisor at Abrigo, formerly known as Sageworks, FARIN, MainStreet Technologies, and Bankers Toolbox. Rob is instrumental in developing and assisting community financial institutions with Abrigo's various Credit Risk Solutions.   Rob's LinkedIn - https://www.linkedin.com/in/rob-newberry-0199544/     Resources:   In this whitepaper, Coronavirus Survival Guide: Loans Under Pressure, we will discuss five simple, proactive strategies that lenders can implement – even during a forbearance period — to ensure as many customers survive and return to financial health as possible. https://www.abrigo.com/whitepapers/coronavirus-survival-guide-loans-under-pressure/   Portfolio Management in Crisis: Coronavirus Implications for Lenders. In this whitepaper, we acknowledge that the challenge for most financial institutions will be how to quantify and document the additional risk they may face. Knowing that there are more questions than answers at this time, lenders can still take specific action during the emergent phase. https://www.abrigo.com/whitepapers/portfolio-management-in-crisis-coronavirus-implications-for-lenders/   Abrigo helps over 2,500 community financial institutions manage risk and drive growth. Learn more and find more resources at https://www.abrigo.com/knowledge-center/   2018 Credit Risk Readiness Report In this study commissioned by Linda Keith CPA, find out what senior lending and credit professionals thought about our readiness at the end of the expansion, before this pandemic began. Are we more ready or less? What can we do it be more ready? Request the report at www.CreditRiskReady.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

How should bank strategy shift in the challenging pandemic landscape? Have boards and leadership gotten complacent during the best of times? And what changes are opportunity-focused rather than just challenge-focused? Understand strategy versus tactics Plan for growth even as you protect the bank Revisit your risk appetite and consider taking on more risk   About Paula King:   Paula King, CPA, is Senior Advisor for Abrigo Advisory Services, part of a team of subject matter experts assisting financial institutions nationwide in the interpretation and application of Current Expected Credit Loss (CECL), credit processes, policies and procedures, and model validations.   Paula has held executive positions, including as Chief Financial Officer, in the banking industry for more than 25 years. As a former CFO, Paula has extensive experience in the design, preparation, and reporting of the allowance for loan and lease losses, including ensuring compliance with regulatory and audit requirements, and creating allowance policies, procedures, and processes. In addition, she has served on internal credit committees and worked with loan operations and lending staff to improve credit processes and enhance the capabilities of a variety of core loan systems.   Prior to her banking career, she was associated with a regional public accounting firm and specialized in bank audit services.   Paula has been responsible for SEC and financial reporting, strategic planning, and has served as Chief Risk and Compliance Officer. She is a bank co-founder and served as a member of the board of directors through its merger with another financial institution and has been a de novo bank consultant to boards and senior management teams.   Paula's LinkedIn - https://www.linkedin.com/in/paula-king-1537bb71/     Resources: FDIC Director's Resource Center https://www.fdic.gov/regulations/resources/director/   Leading a consumer bank through the coronavirus pandemic - McKinsey and Co https://www.mckinsey.com/industries/financial-services/our-insights/leading-a-consumer-bank-through-the-coronavirus-pandemic   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Through helpful questions and an understanding of the opportunities that do exist, lenders can help business borrowers with their reopening strategy and, as importantly, to take off the blinders and see opportunities. Bill shares the balanced view successful business owners need to maintain now. We'll cover opportunities including retaining best employees, buying inventory inexpensively, earning customers from competitors, even buying a competitor.   About Bill Conerly: Bill has a Ph.D. in economics and over 30 years applying economics to business challenges. He worked for First Interstate Bank rising to the level of Senior Vice President and has held positions in economics and corporate planning at two Fortune 500 corporations. And for the past 10 years he has consulted for companies large and small, helping them to make better decisions through a better understanding of the economy.   He writes for Forbes Magazine and is the author of two books. The first is 'Businomics: From the Headlines to your Bottom Line -- How to Profit in Any Economic Cycle."   His most recent book is 'The Flexible Stance: Thriving in a Boom/Bust Economy." He is also a member of the Oregon Governor's Council of Economic Advisors.   Articles on Forbes.com   Bringing Employees Back To Work In The Coronavirus Reopening What Happens After The Restaurants And Other Small Businesses Close? 7 Growth Strategies For the Coronavirus Recession Housing Prices And Sales In The 2020 Economic Recovery 8 Reasons Why Economic Disaster Won't Happen   Links to books: Businomics: From the Headlines to your Bottom Line--How to Profit in Any Economic Cycle  https://www.conerlyconsulting.com/writing/businomics/ Also available on Amazon.   The Flexible Stance: Thriving in a Boom/Bust Economy https://www.conerlyconsulting.com/writing/the-flexible-stance/   Newsletter (free): latest issue, plus option to sign up: https://www.conerlyconsulting.com/writing/newsletter/   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

To understand the CRE drivers of default, where better to look than banks that failed in the Great Recession. We’ll run through ten recommendations from a CRE expert who went behind the scenes in banks slated for failure by the FDIC to (re)value their CRE portfolios.   Topics discussed in this episode:   2:45 The difference between due diligence and underwriting 3:58 Understand the leases 4:28 Why a lease abstractor? 6:08 When not to use the broker package 8:44 What about rollover spikes in cash expenditures? 11:08 Drivers of value: occupancy, rent, rollover costs 11:34 What properties do the guarantors still own?   About Gina Marotta: Ms. Marotta is a subject matter expert in mortgage finance, property ownership, and due diligence involving performing and non-performing commercial real estate loans and properties. In addition to structured finance transactions, she works with credit unions on the underwriting analysis of new loan participations and the completion of annual loan reviews, global cash flow analysis, and credit risk rating of commercial real estate loans.   Since 1995 she has held a variety of roles in pooled mortgage transactions that include the re-underwriting of some $70 billion in legacy CMBS loans under the US Treasury’s PPIP program; managing the securitization process of commercial real estate loans; and loan re-underwriting and due diligence on behalf of high-yield investors purchasing commercial real estate loans and assets. Between 2009 and 2012, Ms. Marotta worked with a major private equity firm in building a distressed debt platform to invest in small balance mortgage loans of failed community banks throughout the U.S.   Ms. Marotta has held various senior consultant roles in Latin America since 2004 that include: social interest housing securitization transactions, enterprise risk assessments of social interest housing mortgage companies, distressed small-balance mortgage loans, and operational assessments of regional mortgage and consumer finance companies.   In addition to her corporate and consultancy career in real estate investment transactions, she has been an investor in various commercial and multifamily properties in California and Michigan.   Ms. Marotta began her career in 1987 working in the urban mixed-use development group of the Santa Fe and South Pacific Railroad (Santa Fe Pacific Realty). She holds an MBA from the University of San Diego and an MA in international human rights from Columbia University. She is the founder of the non-profit Human Strategies for Human Rights, which she ran from 2001 through 2004, focusing on NGO capacity building, and held consultancy positions at the United Nations in 2000 and 2001. She maintains consultancy offices in Los Angeles and Detroit.   Email: [email protected] Phone: (213) 625-0908 Mobile: (818) 264-5988     Resources:   Does and Dont's in CRE Loan Underwriting https://lindakeithcpa.com/wp-content/uploads/2020/08/Does-and-Donts-in-Commercial-Real-Estate-Loan-Underwriting-Credit-Risk-Ready-Podcast.pdf   Gina Marotta Loan Review Worksheet https://lindakeithcpa.com/wp-content/uploads/2020/08/Gina-Marotta-CRE-Loan-Review-Checklist-3.xlsx   Contact CRE Answers and Advisory for answers to questions or transaction-related support services related to commercial real estate https://creanswersandadvisory.com/   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Banking has a role to play in pushing back against systemic racism. As law enforcement and health care communities work on overcoming racial bias and disparity, Laurie challenges those of us in banking with some ideas and suggestions to do our part.   Topics discussed in this episode:   3:09 Understand that it's broken. 4:35 We have to be a little harder on ourselves. 7:43 Confirmation bias in lending and credit 10:27 Redlining and historical racism in lending 11:30 Redlining or lack of understanding? 13:03 A conversation of equals 14:12 Having the hard conversations in a safe environment 16:23 Recognize it is going to be hard, and then invest in it.   About Laurie Stewart:   Laura Lee (Laurie) Stewart, president and CEO of Seattle-based Sound Community Bank celebrates more than 30 years at the helm of Sound Community Bank. In that time, she led the conversion of the organization from a $38 million credit union to a commercial bank which grew to be more than $718 million in assets.   Stewart maintains a long history in community banking and participation in industry affairs. Stewart currently serves as the Chair of the American Bankers Association, representing the Nation’s $18.6 trillion banking industry and the employment of more than two million workers. She also holds a position on the board of directors for the Federal Reserve Bank of San Francisco’s Seattle Branch.   Previously, Stewart served as Chair of the Board of Directors of the Washington Bankers Association (WBA), where she helped create the WBA’s Executive Development Program. In addition, Stewart was one of 14 bankers selected to serve on the inaugural FDIC Advisory Board in 2009, and in 2012, she was named to the Community Bank Advisory Council of the Consumer Financial Protection Bureau.   In 2019, she was named Community Banker of the Year by American Banker and received an Executive Excellence award from Seattle Business Magazine. American Banker also named her as one of its Most Powerful Women in Banking in 2011, 2015, 2017, 2018, and 2019.   Sound Community Bank https://www.soundcb.com/     Resources:   From the American Bankers Association Call for Change: A message from the ABA President and the Chair https://www.aba.com/training-events/career-workforce-development/diversity-equity-inclusion/call-for-change#_ga=2.109573890.629892261.1592593155-1289401962.1592429151   Resources to help banks achieve Diversity, Equity and Inclusion Goals https://www.aba.com/training-events/career-workforce-development/diversity-equity-inclusion     Linda's recommended reading:   The Fragile Mind: How It Has Produced and Unwittingly Perpetuates America's Tragic Disparities by Dr. Jarik Conrad   In The Fragile Mind, Dr. Conrad not only provides insight into what daily life is like for African Americans and individuals who are poor, he offers as innovative approach to overcoming these challenges based on what scientists have uncovered about the human brain - its brilliance, as well as its fragility. He demonstrates how conscious and subconscious actions taken by Whites have maintained their social, political, and economic dominance, while conscious and subconscious actions taken by African Americans and poor people have contributed to the perpetuation of their subordinate status in America   https://www.amazon.com/Fragile-Mind-Unwittingly-Perpetuates-Disparities/dp/1628652462   The Millionaire Next Door by Thomas J. Stanley   This book may shatter your assumptions about who is, and who is not wealthy, by appearance alone. While not specifically about race, it is a great reminder to set aside our biases and evaluate borrower credit risk on objective factors.   https://www.amazon.com/Millionaire-Next-Door-Thomas-Stanley/dp/0671015206   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Dive into some of the details in loan coding, CECL and how they both are impacted by the pandemic. Segments are getting more granular, stress-testing needs a different approach, and qualitative analysis is murkier than ever.     Topics discussed in this episode:   3:48 Significant changes in segmenting 6:18 Don't get too crazy with your segments 6:48 The difference between segments for CECL vs stress testing 8:32 Changes in CECL segments, forecast and qualitative analysis 9:30 The length of the forecast horizon 10:20 Documentation for CECL 12:50 Farm lenders are not getting a pass in this recession 14:08 Qualitative Adjustments 17:05 What can you rely on?     About Paula King:   Paula King, CPA, is Senior Advisor for Abrigo Advisory Services, part of a team of subject matter experts assisting financial institutions nationwide in the interpretation and application of Current Expected Credit Loss (CECL), credit processes, policies and procedures and model validations.   Paula has held executive positions, including as Chief Financial Officer, in the banking industry for more than 25 years. As a former CFO, Paula has extensive experience in the design, preparation and reporting of the allowance for loan and lease losses, including ensuring compliance with regulatory and audit requirements, and creating allowance policies, procedures, and processes. In addition, she has served on internal credit committees and worked with loan operations and lending staffs to improve credit processes and enhance the capabilities of a variety of core loan systems.   Prior to her banking career, she was associated with a regional public accounting firm and specialized in bank audit services.   Paula has been responsible for SEC and financial reporting, strategic planning, and has served as Chief Risk and Compliance Officer. She is a bank co-founder and served as a member of the board of directors through its merger with another financial institution and has been a de novo bank consultant to boards and senior management teams.   Paula's LinkedIn - https://www.linkedin.com/in/paula-king-1537bb71/     Resources:   Resources for the CECL, pandemic topic - https://www.abrigo.com/whitepapers/coronavirus-and-cecl-novel-threats-and-new-accounting/   https://www.abrigo.com/blog/2020/06/01/pandemic-cecl-allowance-issues/ - blog by Paula   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, we zero in on the regulatory environment and the guidance regulatory agencies are providing as we have to move fast to try to protect our borrowers and our bank. Are we confident or cautious as we work with our borrowers, communities, and the regulators?   Topics discussed in this episode: 1:26 Bankers assessment of the regulatory environment in the last recession 2:01 Responsiveness of regulators this time 4:20 Hope is not a strategy 6:20 Customers for life 7:38 Relationship with the regulators 9:15 Credit Risk Ready Survey 10:35 Regulators and banks want the same thing     About Laurie Stewart:   Laura Lee (Laurie) Stewart, president and CEO of Seattle-based Sound Community Bank celebrates more than 30 years at the helm of Sound Community Bank. In that time, she led the conversion of the organization from a $38 million credit union to a commercial bank which grew to be more than $718 million in assets.   Stewart maintains a long history in community banking and participation in industry affairs. Stewart currently serves as the Chair of the American Bankers Association, representing the Nation’s $18.6 trillion banking industry and the employment of more than two million workers. She also holds a position on the board of directors for the Federal Reserve Bank of San Francisco’s Seattle Branch.   Previously, Stewart served as Chair of the Board of Directors of the Washington Bankers Association (WBA), where she helped create the WBA’s Executive Development Program. In addition, Stewart was one of 14 bankers selected to serve on the inaugural FDIC Advisory Board in 2009, and in 2012, she was named to the Community Bank Advisory Council of the Consumer Financial Protection Bureau.   In 2019, she was named Community Banker of the Year by American Banker and received an Executive Excellence award from Seattle Business Magazine. American Banker also named her as one of its Most Powerful Women in Banking in 2011, 2015, 2017, 2018, and 2019.   Sound Community Bank https://www.soundcb.com/     Resources:   2018 Credit Risk Ready Study Go to page 20 for a focus on regulators and the regulatory environment. https://lindakeithcpa.com/crrs/   American Bankers Association Covid-19 Response Resources A range of resources to assist banks as they respond to the COVID-19 pandemic. The resources are curated daily to include the latest actions and guidance from the federal government, a customizable matrix to help banks plan a safe return to normal operations, mortgage forbearance guidance, consumer tips and more. https://www.aba.com/banking-topics/risk-management/incident-response/coronavirus   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

We will focus on loan level stress testing with an understanding of pay vs save strategies, a variation of the matrix approach, questions to ask, and how to unwind if you have to. How to answer the question: does this borrower have enough fuel to stay in the air or enough runway if they have to land?     Topics discussed in this episode:   2:54 Pay strategies versus Save strategies 5:05 Are you comfortable extending the runway? 6:19 A matrix approach, but different 8:38 Dual loan grading system, then and now 11:00 How the write-up should change 12:20 Questions to ask the borrower 15:48 How has the customer helped themselves? 18:46 Get up to speed with alternate funding sources     About Rob Newberry:   Rob Newberry has over 20 years experience in the financial services industry including 15 years at Wells Fargo in strategic and leadership roles. He is a Senior Advisor at Abrigo, formerly known as Sageworks, FARIN, MainStreet Technologies, and Bankers Toolbox. Rob is instrumental in developing and assisting community financial institutions with Abrigo's various Credit Risk Solutions.   Rob's LinkedIn - https://www.linkedin.com/in/rob-newberry-0199544/     Resources:   In this whitepaper, Coronavirus Survival Guide: Loans Under Pressure, we will discuss five simple, proactive strategies that lenders can implement – even during a forbearance period — to ensure as many customers survive and return to financial health as possible. https://www.abrigo.com/whitepapers/coronavirus-survival-guide-loans-under-pressure/   Portfolio Management in Crisis: Coronavirus Implications for Lenders. In this whitepaper, we acknowledge that the challenge for most financial institutions will be how to quantify and document the additional risk they may face. Knowing that there are more questions than answers at this time, lenders can still take specific action during the emergent phase. https://www.abrigo.com/whitepapers/portfolio-management-in-crisis-coronavirus-implications-for-lenders/   Abrigo helps over 2,500 community financial institutions manage risk and drive growth. Learn more and find more resources at https://www.abrigo.com/knowledge-center/   2018 Credit Risk Readiness Report In this study commissioned by Linda Keith CPA, find out what senior lending and credit professionals thought about our readiness at the end of the expansion, before this pandemic began. Are we more ready or less? What can we do it be more ready? Request the report at www.CreditRiskReady.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In this episode, Laurie Stewart will share what she is hearing from other Bank CEOs around the country as to what now, and what next, to mitigate credit risk as we head into the pandemic-related recession.   Fall back to the basics and pivot as needed as we grapple with a credit disruption unlike any in our experience.     Topics discussed in this episode:   1:27 None of us have lived through a pandemic before 2:30 The speed to remediate is much different this time 3:52 The regulators are helping 5:17 A leap of faith with the SBA and PPP 6:01 The risk decision is different for every banker 8:31 The Main Street Lending Program 10:30 Resources from the American Bankers Association 12:30 What we learned from the last recession that we can apply to this one     About Laurie Stewart:   Laura Lee (Laurie) Stewart, president and CEO of Seattle-based Sound Community Bank celebrates more than 30 years at the helm of Sound Community Bank. In that time, she led the conversion of the organization from a $38 million credit union to a commercial bank which grew to be more than $718 million in assets.   Stewart maintains a long history in community banking and participation in industry affairs. Stewart currently serves as the Chair of the American Bankers Association, representing the Nation’s $18.6 trillion banking industry and the employment of more than two million workers. She also holds a position on the board of directors for the Federal Reserve Bank of San Francisco’s Seattle Branch.   Previously, Stewart served as Chair of the Board of Directors of the Washington Bankers Association (WBA), where she helped create the WBA’s Executive Development Program. In addition, Stewart was one of 14 bankers selected to serve on the inaugural FDIC Advisory Board in 2009, and in 2012, she was named to the Community Bank Advisory Council of the Consumer Financial Protection Bureau.   In 2019, she was named Community Banker of the Year by American Banker and received an Executive Excellence award from Seattle Business Magazine. American Banker also named her as one of its Most Powerful Women in Banking in 2011, 2015, 2017, 2018, and 2019.   Sound Community Bank https://www.soundcb.com/     Resources:   2018 Credit Risk Ready Study Go to page 20 for a focus on regulators and the regulatory environment. https://lindakeithcpa.com/crrs/   American Bankers Association Covid-19 Response Resources A range of resources to assist banks as they respond to the COVID-19 pandemic. The resources are curated daily to include the latest actions and guidance from the federal government, a customizable matrix to help banks plan a safe return to normal operations, mortgage forbearance guidance, consumer tips and more. https://www.aba.com/banking-topics/risk-management/incident-response/coronavirus   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

The PPP loan program was rolled out and implemented in haste, without the guidance that bankers generally rely on. As we build this airplane in mid-flight, Paula King CPA will give us actionable insight, including how to avoid lender liability and the bright spot in simplifying the forgiveness application process.   Topics discussed in this episode:   1:45 PPP is a moving target.   4:17 Issues with eligibility even past the forgiveness process   6:26 Document your thinking   8:05 Trustworthy source for up-to-date info on eligibility and forgiveness   9:32 Can apply for forgiveness up to maturity date   11:03 Why-applications for PPP forgiveness may be spread out   11:26 Form 3508-EZ will simplify the process for some   14:47 How to avoid lender liability   16:36 Forgiveness basics including rents on ‘personal’ as well as ‘real’ property   19:25 Some payroll providers may run special payroll reports for the borrower     About Paula King:   Paula King, CPA, is Senior Advisor for Abrigo Advisory Services, part of a team of subject matter experts assisting financial institutions nationwide in the interpretation and application of Current Expected Credit Loss (CECL), credit processes, policies and procedures and model validations.   Paula has held executive positions, including as Chief Financial Officer, in the banking industry for more than 25 years. As a former CFO, Paula has extensive experience in the design, preparation and reporting of the allowance for loan and lease losses, including ensuring compliance with regulatory and audit requirements, and creating allowance policies, procedures, and processes. In addition, she has served on internal credit committees and worked with loan operations and lending staffs to improve credit processes and enhance the capabilities of a variety of core loan systems.   Prior to her banking career, she was associated with a regional public accounting firm and specialized in bank audit services.   Paula has been responsible for SEC and financial reporting, strategic planning, and has served as Chief Risk and Compliance Officer. She is a bank co-founder and served as a member of the board of directors through its merger with another financial institution and has been a de novo bank consultant to boards and senior management teams.   Paula's LinkedIn - https://www.linkedin.com/in/paula-king-1537bb71/     Resources:   SBA PPP Resources page on Abrigo.com - https://www.abrigo.com/cares-act-sba-lending-resources/ Has links to the guidance, forms, and the latest blogs/content from Abrigo   Resources for PPP topic - https://www.abrigo.com/blog/2020/06/18/new-ppp-3508-forgiveness-application-ez-form/   https://www.abrigo.com/blog/2020/05/13/how-to-submit-a-ppp-1502-report-get-lender-processing-fees/   https://www.abrigo.com/blog/2020/05/13/digital-capabilities-adopted-for-ppp-the-new-best-practices-for-strongest-players/   https://www.abrigo.com/whitepapers/the-impact-of-the-coronavirus-on-community-financial-institutions/     Resource that touches on PPP and overall bank strategy https://www.abrigo.com/whitepapers/the-impact-of-the-coronavirus-on-community-financial-institutions/   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/  

We are zeroing in on stress testing at the portfolio level as the country melts down into the pandemic recession. Consider if you need to up your game, increase stress testing frequency, and better understand how this recession is the same, but different. Rob explains why a 'Reverse' stress test should be your first step and what to do next. Topics discussed in this episode: 2:25 We should be prepared for this pandemic 5:42 A reverse stress test: What and why? 6:34 Dive deeper to segment your analysis 9:52 Frequency of stress testing in this environment 11:54 Understand your concentration risk 14:20 Lower your risk by hedging your portfolio 16:01 What the examiner is worried about   About Rob Newberry: Rob Newberry has over 20 years experience in the financial services industry including 15 years at Wells Fargo in strategic and leadership roles. He is a Senior Advisor at Abrigo, formerly known as Sageworks, FARIN, MainStreet Technologies, and Bankers Toolbox. Rob is instrumental in developing and assisting community financial institutions with Abrigo's various Credit Risk Solutions.   Rob's LinkedIn - https://www.linkedin.com/in/rob-newberry-0199544/   Resources: In this whitepaper, Coronavirus Survival Guide: Loans Under Pressure, we will discuss five simple, proactive strategies that lenders can implement – even during a forbearance period — to ensure as many customers survive and return to financial health as possible. https://www.abrigo.com/whitepapers/coronavirus-survival-guide-loans-under-pressure/   Portfolio Management in Crisis: Coronavirus Implications for Lenders. In this whitepaper, we acknowledge that the challenge for most financial institutions will be how to quantify and document the additional risk they may face. Knowing that there are more questions than answers at this time, lenders can still take specific action during the emergent phase. https://www.abrigo.com/whitepapers/portfolio-management-in-crisis-coronavirus-implications-for-lenders/   Abrigo helps over 2,500 community financial institutions manage risk and drive growth. Learn more and find more resources at https://www.abrigo.com/knowledge-center/   2018 Credit Risk Readiness Report In this study commissioned by Linda Keith CPA, find out what senior lending and credit professionals thought about our readiness at the end of the expansion, before this pandemic began. Are we more ready or less? What can we do it be more ready? Request the report at www.CreditRiskReady.com   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Practical steps a business owner should consider to plan, to respond quickly and to move forward through the recession. A four-plan approach to conquering the fear and moving forward. Thought-provoking questions the banker can ask to help your business borrowers move in the right direction. And are you ready for the questions the business might plan to ask you? Topics discussed in this episode: 1:14 The first step is to understand the business. 2:45 We've got a shell-shocked leader and I want to see worst case. 3:32 It is not so important to get it precise as to get the magnitude. 3:45 Have the business owner sketch out three business plans: Worst Case, 2/3rds worst case and 1/3rd worst case. 5:52 Is there a stop button? Can you pick a dollar amount of debt that you are not willing to go further. 8:58 Questions the businesses should ask their banker 11:31 Go through financials line by line to address the question, "Is this business going to survive?" 13:44 In this recession, the businesses that survive will be those that are looking at the numbers. 15:30 We cannot delay conversations because they may turn unpleasant.   About Bill Conerly: Bill has a Ph.D. in economics and over 30 years applying economics to business challenges. He worked for First Interstate Bank rising to the level of Senior Vice President and has held positions in economics and corporate planning at two Fortune 500 corporations. And for the past 10 years he has consulted for companies large and small, helping them to make better decisions through a better understanding of the economy.   He writes for Forbes Magazine and is the author of two books. The first is 'Businomics: From the Headlines to your Bottom Line -- How to Profit in Any Economic Cycle."   His most recent book is 'The Flexible Stance: Thriving in a Boom/Bust Economy." He is also a member of the Oregon Governor's Council of Economic Advisors.   Articles on Forbes.com   Bringing Employees Back To Work In The Coronavirus Reopening What Happens After The Restaurants And Other Small Businesses Close? 7 Growth Strategies For the Coronavirus Recession Housing Prices And Sales In The 2020 Economic Recovery 8 Reasons Why Economic Disaster Won't Happen   Links to books: Businomics: From the Headlines to your Bottom Line--How to Profit in Any Economic Cycle https://www.conerlyconsulting.com/writing/businomics/ Also available on Amazon.   The Flexible Stance: Thriving in a Boom/Bust Economy https://www.conerlyconsulting.com/writing/the-flexible-stance/   Newsletter (free): latest issue, plus option to sign up: https://www.conerlyconsulting.com/writing/newsletter/   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Not a V, not a U, not a W. Economist Dr. Bill Conerly predicts a square root. When economists vary in their predicted drop in GDP from 57% drop to an 8% drop, learn what Bill is watching to predict the next phase as circumstances change.   Topics discussed in this episode: 2:37 The shape of the recession 4:59 Incomes are actually high 9:08 Uncertainty in economic forecasts 12:05 Maybe the owner doesn’t have their heart in it. 13:12 This is a time for reevaluation 14:34 The banker does not need to know the answers   About Bill Conerly: Bill has a Ph.D. in economics and over 30 years applying economics to business challenges. He worked for First Interstate Bank rising to the level of Senior Vice President and has held positions in economics and corporate planning at two Fortune 500 corporations. And for the past 10 years he has consulted for companies large and small, helping them to make better decisions through a better understanding of the economy.   He writes for Forbes Magazine and is the author of two books. The first is 'Businomics: From the Headlines to your Bottom Line -- How to Profit in Any Economic Cycle."   His most recent book is 'The Flexible Stance: Thriving in a Boom/Bust Economy." He is also a member of the Oregon Governor's Council of Economic Advisors.   Articles on Forbes.com   Bringing Employees Back To Work In The Coronavirus Reopening What Happens After The Restaurants And Other Small Businesses Close? 7 Growth Strategies For the Coronavirus Recession Housing Prices And Sales In The 2020 Economic Recovery 8 Reasons Why Economic Disaster Won't Happen   Links to books: Businomics: From the Headlines to your Bottom Line--How to Profit in Any Economic Cycle https://www.conerlyconsulting.com/writing/businomics/ Also available on Amazon.   The Flexible Stance: Thriving in a Boom/Bust Economy https://www.conerlyconsulting.com/writing/the-flexible-stance/   Newsletter (free): latest issue, plus option to sign up: https://www.conerlyconsulting.com/writing/newsletter/   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

In the triage process, you will identify CRE loans that might be in jeopardy but can be saved. In this episode, we key in on your first steps to keep a troubled deal in the performing loan column.   Topics discussed in this episode: 4:39 Start with what stays the same 5:27 You are transforming the relationship 8:04 You can learn things from talking to your borrowers that you never learned in college 11:04 Ethical flirting. How to capture their attention 12:56 An alternative use of space 14:14 Widen focus from survival to opportunity 18:25 It feels really good to be in play right now.   About Rick Chess: Rick Chess guides individuals and organizations through triage, transformation and triumph! Chess works with lenders, owners and investors to help them better understand their challenges and options, in clear concise language. He served as a member of the Pennsylvania General Assembly and as President of REISA (now ADISA), a national alternative investment trade association. He acquired 50,000 apartments and 10 retail centers for United Dominion Realty Trust (UDR), investing over $2 billion. Rick also helped develop and take public – as a founding board trustee -First Potomac Realty Trust (FPO) and served its Audit Committee Chair. He serves as a transactional attorney, focused on commercial real estate, equity formation and capital gains tax planning. Write him at [email protected] with a summary of your challenge. He will arrange a free 20-minute consultation, providing specific steps to start your process of triage, transformation and triumph! www.ChessLawFirm.com (804) 241-9999 [email protected]   Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Some commercial real estate deals can be saved as we enter the recession caused by the global coronavirus pandemic. Some deals cannot be saved. What questions should lending and credit professionals ask, and who should ask them, to determine whether a deal is in trouble, or will be.   Topics discussed in this episode: 3:29 Information bankers cannot access now 7:29 Restrictions based on the CRE deal structure 12:07 Get on the phone 14:35 What should scare the lender? 19:12 Who should make the call? 20:33 An opening the borrower will appreciate   About Rick Chess: Rick Chess guides individuals and organizations through triage, transformation and triumph! Chess works with lenders, owners and investors to help them better understand their challenges and options, in clear concise language. He served as a member of the Pennsylvania General Assembly and as President of REISA (now ADISA), a national alternative investment trade association. He acquired 50,000 apartments and 10 retail centers for United Dominion Realty Trust (UDR), investing over $2 billion. Rick also helped develop and take public – as a founding board trustee -First Potomac Realty Trust (FPO) and served its Audit Committee Chair. He serves as a transactional attorney, focused on commercial real estate, equity formation and capital gains tax planning. Write him at [email protected] with a summary of your challenge. He will arrange a free 20-minute consultation, providing specific steps to start your process of triage, transformation and triumph! www.ChessLawFirm.com (804) 241-9999 [email protected]