In this episode, host Nick talks with childcare expert Kathy about the essential strategies for thriving in the childcare industry. Discover the five key pillars that can drive profit while maintaining a focus on purpose.Kathy discusses:The importance of occupancy rates and effective tuition strategies.How to manage staffing costs without sacrificing quality.Creative solutions for navigating challenges in the current market, including the impact of private equity and large franchises.Join us for an enlightening conversation that emphasizes the need for bold decision-making in the childcare sector. Whether you're running a family-owned business or a larger franchise, there’s something here for everyone looking to make a positive impact in early education.Listen now and gain insights that could transform your approach to childcare!

In this episode of the "Never Lose an Employee Again" podcast, we dive deep into the secrets of staff recruitment, onboarding, and retention with special guest, Joey Coleman—bestselling author of "How to Never Lose a Customer Again" and "How to Never Lose an Employee Again." Joey shares his expertise on creating a structured 6-phase approach to employee retention, helping organizations support and engage their staff more effectively.One of the key takeaways? The "adopt phase," where employees develop deep loyalty to the organization, making them less likely to leave. We also talk about the importance of celebrating milestones and achievements, which fosters a culture of recognition and commitment. 🎉Want to keep your team motivated and reduce turnover? Tune in now for actionable strategies!Key Takeaways:The 6 phases of employee retention explainedWhy the "adopt phase" is crucial for employee loyaltyTips for celebrating employee milestones and building a recognition-driven culture👇 How do you celebrate your employees’ successes? Share with us on social media!#EmployeeRetention #JoeyColeman #HRStrategies #WorkplaceCulture #OnboardingTips #EmployeeEngagement #StaffRecruitment #BusinessGrowth #EmployeeLoyalty #Podcast

In this special episode, Nick introduces his wife Jenna to the podcast for the first time! 🎉 They share their excitement about telling their story and delve into the power of storytelling and its connection with their audience.Nick and Jenna reflect on their internal team discussions about the importance of sharing personal experiences. Jenna offers valuable insights on implementing key performance indicators (KPIs) and maintaining accountability in their work.The couple also discusses the challenges they faced, including tracking incidents and ensuring effective communication within their team. Tune in for an engaging and insightful conversation!

In this engaging interview 🎙️, the founder of Famly shares valuable insights on how technology, especially AI, is transforming early childhood education 🌍. The discussion covers the ways Famly supports teachers by providing personalized lesson planning 📝, adhering to state frameworks, and offering tools that make everyday tasks easier in nurseries and daycares.One standout feature is Famly's global activity library 🌐, allowing nurseries across 15 countries to share and access activities, providing a global perspective on early education 📚. The conversation touches on how this kind of innovation helps reduce admin tasks, enhances parent-teacher communication 👨‍👩‍👧‍👦, and elevates the overall experience in childcare settings, making it user-friendly and adaptable for different centers.The founder also discusses how AI helps with automating tasks, offering managers the flexibility to operate everything from a phone 📱, while keeping operations seamless across different countries and centers. This interview sheds light on the future of digital platforms in childcare, highlighting how they can enhance both small and large centers alike, all while maintaining safety and educational standards.

The podcast features a conversation with Aleta Mechtel, who discusses her journey in managing staffing crises in childcare centers. Aleta, a 21-year childcare center owner, sold her centers in 2021 and founded a substitute teacher placement company in Minneapolis 11 years ago.Here’s a structured summary of the podcast based on the topics discussed:IntroductionHost’s Greeting: The host welcomes listeners and introduces the guest, Alisa Metal.Topic Overview: The discussion will focus on managing staffing crises in childcare centers.Alisa’s BackgroundChildcare Center Ownership: Alisa owned childcare centers for 21 years and sold them in 2021.Substitute Teacher Placement Company: She founded a substitute teacher placement company in Minneapolis 11 years ago.Identifying Staffing ChallengesCommon Issues: Alisa noticed trends of staffing challenges such as turnover, absenteeism, and the need for giving teachers time off.Initial Solutions: She started building a substitute list for her own center and asked neighboring centers if they would use it.Company EvolutionFeedback and Growth: Positive feedback from neighboring centers led to the evolution of her substitute teacher placement company.Overcoming Concerns: Initial concerns about competitors were alleviated as they trusted her substitutes.Business SuccessScaling the Business: Alisa’s company grew into a multi-million dollar business.Impact on Childcare Centers: The company helped maintain consistency in classrooms and supported directors.Coaching and FranchisingCoaching Others: Alisa coaches other childcare centers and speaks at events.Franchising Plans: Due to demand, she is considering franchising her business model.