BHN editor Eloise Hanson speaks to Mark Lewis, CEO of HotelREZ, about distribution strategies, capturing business travel, and importance of smart phones, AI and personalisation in the guest journey. They also talk about sci-fi books, Abba Voyage, and opening an animal sanctuary.

BHN editor Eloise Hanson chats to Charlie MacGregor, founder and CEO of The Social Hub, about the impact of changing traveller habits on the group’s expansion and the need for affordable student housing in Europe. They also talk about Jedi’s, Leonardo Di Caprio, and Charlie's ultimate dream goal of world peace.

BHN editor - hospitality, Eloise Hanson, chats to Rishi Sachdev, founder of Place III Hotels, to learn more about the new London hotel collection and what guests can expect from the properties, as well as how the portfolio differs from Shiva Hotels.

BHN editor - hospitality Eloise Hanson speaks to Chip Conley, founder of the Modern Elder Academy, about the "crescendo of [his] career" and how Chip is blending his former boutique hotel experience and knowledge with regeneration communities. They also talk about the greatest disruption to travel and the opportunities for the hospitality and living sectors to converge.

BHN editor Eloise Hanson checks in with Bram Van Der Hoek, CEO of Sircle Collection, to find out what the best piece of advice Bram has received, his top three bucket list items, and his music preferences - with a nod to Harry Styles. They also discuss the launch of new brands Sircle Hotels and Aterre, the future growth of boutique hotels, and plans for future expansion.

BHN editor Eloise Hanson checks in with Rami Zeidan, founder and CEO of Life House, to learn about his greatest achievements, worst mistakes, and what he's yet to accomplish. They also discuss what challenges independent hotel owners face, what prompted the partnership with metasearch engine KAYAK, as well as future plans to introduce a new brand.

BHN editor Eloise Hanson speaks to Dan Rose-Bristow, chair of the Master Innholders and owner of The Torridon, about 2023 trends, what hoteliers can expect at the Hotel Leadership Conference, and the new KPIs of leadership.

BHN editor Eloise Hanson chats with Mark Henderson, YOTEL’s VP of technical services, about the group’s use of modular construction within existing and future properties, the opportunities and challenges of building modular projects and why there is increased appetite for them.

BHN speaks to Kerrin MacPhie, chief executive of the Meetings Industry Association (mia), about the challenges and opportunities which the events sector faces, what independent hoteliers can do to maximise their MICE business, as well as trends for 2023.

BHN editor Eloise Hanson speaks to Graham Pope, VP of international sales for hospitality at Cvent, about the impact of staff shortages on event management, the shift towards digitalisation, and practical steps for hoteliers to improve sales and operational efficiencies. Cvent CONNECT Europe brings together event planners, marketers, destinations, and venues to discuss where our industry stands today and where we’re headed tomorrow. Grab your tickets and learn more here https://www.cvent.com/uk/cvent-connect.

BHN editor Eloise Hanson speaks to Harsha L’Acqua, founder of Saira Hospitality, about what needs to change in the recruitment process, plans to launch Saira’s Social Credit Card, and the need to build a strong brand presence.

BHN editor Eloise Hanson speaks to Michael Heyward (founder) and Vivien Ivanyi (head of Paris office)at The Heyward Group, about what’s required from hotel leaders today in terms of their approach, skillsets and responsibilities, and how to meet the aspirations of young professionals.

BHN editor Eloise Hanson speaks to Elie Younes, global chief development officer for Radisson Hotel Group, about the development opportunities presented by the pandemic, how demand for sustainable evidence is shaping projects and the challenges faced in this field.

Luca Zambello, Jurny, on hotel tech evolution by Boutique Hotel News

BHN speaks to Alexander Robinson, senior manager of industry partners at STR, about central London occupancies, performances of hotel segments, rates, and upcoming supply in the city.

BHN editor Eloise Hanson speaks with Philip Bates, CEO at TMC Hospitality, about hybrid projects and the blurring between hotels and short term rentals, group booking and travel trends, and the future of hotel developments.

BHN speaks to Artur Lupashko, CEO at Ukraine-based Ribas Hotels Group, with the help of translator Anna Oganesian, about how the war in Ukraine has impacted operations, how Artur is supporting his employees and guests, the future outlook for Ukrainian hospitality and the ultimate recovery of the country.

BHN speaks to Raul Moronta, chief commercial officer at Remington Hotels, about the future landscape of third-party management, the trends spurring Remington’s expansion into boutique luxury hotels, and the opportunities for new projects.

BHN speaks with Simon Maguire, managing director of Luxury Family Hotels, about current and upcoming property refurbishments, how bookings are shaping up this year, and training for the Ironman challenge.

BHN editor Eloise Hanson speaks to Martin Picard, co-founder and global head of real estate at Sonder, about how the company has developed its strategy throughout the pandemic, expansion plans, and changing consumer behaviour.

BHN editor Eloise Hanson speaks to Ryan Haynes, director of Haynes MarComms, about how to optimise conversion strategies, as well as advice for building brand image and strong guest relationships.

BHN editor Eloise Hanson speaks to Gary Marshall, managing director at Tonik Associates, about the role of storytelling at The Guardsman and Middle Eight, how changes to working habits will impact workplace design, and what hospitality can learn from retail.

BHN editor Eloise Hanson speaks with Jordan Bem, founder and CEO of Moliving, about the creation of a hotel room that can be moved in relation to seasonal demand, the company’s launch later this year, as well as Jordan’s vision and expansion plans.

BHN editor Eloise Hanson speaks with Paul Bridger, chief operating officer at Rove Hotels, about the lifting of travel restrictions in the UAE and how this is effecting occupancy, how the business has evolved to provide additional revenue streams, and what this could signal for future hotel development.

BHN reporter Sara Kirsch speaks to Mike Baxter, co-founder and CEO at House of Gods, about the brand's UK growth, the challenges with opening in new markets, and securing funding for the expansion. Read more on www.boutiquehotelnews.com

This week's video e-newsletter round up features IHG's Indigo Hotel brand moving into the extended stay sector, as well as Vrbo's expansion into the hotel market. Read more at www.boutiquehotelnews.com

BHN news editor Eloise Hanson comments on her recent conversation with Carolyn Schneider at Casetta Group and the return of group travel, as well as the commitment to the Real Living Wage by The Scarlet and Bedruthan Hotel and Spa. Read more on www.boutiquehotelnews.com

BHN news editor Eloise Hanson speaks with Carolyn Schneider, president of Casetta Group, about the company’s beginnings and ethos, growing and training the team, and what Carolyn looks for in a property.

BHN news editor Eloise Hanson speaks with Salima Vellani, founder of Kbox Global, about the different models of ghost kitchen operators, evaluating risk and return on investment, and food and beverage trends.

BHN video newsletter featuring The Hoxton’s European expansion; Sam Fox’s luxury hotel project; OakNorth Bank, Selina Camden, Central London Alliance and more. Subscribe at www.boutiquehotelnews.com

BHN news editor Eloise Hanson speaks to Sotiris Kopatsaris, founder of Future Hotels, about how the company is supporting independent hotels, the relationship between technology and sustainability, and the changing demands of travellers and owners.

Aaron Kaupp, The Carlton Tower Jumeirah, on reopening and recovery by Boutique Hotel News

BHN news editor Eloise Hanson speaks to Peter Till, chairman of The Energy & Environment Alliance, about actionable steps for transitioning to a net zero carbon strategy and the hurdles we are yet to overcome, as well as the Alliance’s efforts to create a hotel specific set of standards for performance tracking and benchmarking.

BHN news editor Eloise Hanson speaks to Hayley Kyle and James Hacon at MAPAL, a hospitality management solution and operating system, about how hotels can overcome the reopening challenges, ways to recruit and onboard talent, and how to maintain brand and service standards with on and offline training and development. www.mapal-os.com

BHN news editor Eloise Hanson speaks to Bashar Wali, founder of This Assembly, about his vision for his "people-powered" venture, the position of independent hotels in a branded market, and what the hotel of tomorrow will look like.

BHN news editor Eloise Hanson speaks to Steve Davis, CEO at Operto, about how technology and artificial intelligence is shaping the guest and operator experience.

BHN news editor Eloise Hanson spoke to Roman Pedan, founder and CEO at Kasa, about how centralised systems can power different asset classes simultaneously, why Kasa is expanding into hotel management, and the changing value of proptech as a result of the pandemic.

BHN news editor Eloise Hanson speaks to Vered Raviv Schwarz, president and COO at Guesty, about traveller booking trends, how property owners and managers are diversifying, and what hoteliers can do to prepare for last minute bookings.

BHN news editor Eloise Hanson speaks to Billy Skelli-Cohen, co-founder of Àterre, about the launch of his new hospitality concept, key learnings from his time spent leading Lore Group, as well as advice for hoteliers who are looking to innovate.

BHN news editor Eloise Hanson talks to Luca Franco, CEO and founder of Luxury Frontiers, about the changing perceptions of luxury travel, the opportunities to generate revenue off-property, and the future of experiential travel.

BHN news editor Eloise Hanson speaks to Lennert De Jong, chief commercial officer at citizenM, about the brand's corporate subscription, the adoption of similar models within hospitality, and the changing needs of corporate buyers and suppliers.

Justin Koziol, BentoLiving Chestnut Hill, on launching a brand during a pandemic by Boutique Hotel News

Ronit Copeland, Copeland Hospitality, on the future of spas and wellness by Boutique Hotel News

BHN reporter Eloise Hanson speaks to Shelley Reiner, director of interior design firm Suited, about the change in work practices and capturing domestic demand, repurposing unused hotel space, and how flexibility can support hotel owners and local suppliers. To download a free copy of the Repurposed Hotel Project, visit www.suitedid.com/hotel-repurposing. For further enquiries, Shelley can be reached at [email protected].

BHN reporter Eloise Hanson speaks to Malcolm Hendry, general manager at Hotel 41 and The Rubens at The Palace, about the paranoia of making changes to the guest experience, as well as occupancy levels during the first full weekend of reopening.

BHN reporter Eloise Hanson speaks to Andrew Harrington, owner of AHV Associates, about the availability and cost of capital, as well as why there's a strong case for investing in hospitality.

BHN reporter Eloise Hanson speaks to Petra Clayton, chair of the Hotel Marketing Association and CEO of Custard Communications, about ways to invest in relationships and build customer confidence, as well as raising the profile of the marketing team within hospitality.

BHN reporter Eloise Hanson speaks to Amanda Frasier, executive vice president of standards and ratings at Forbes Travel Guide, about the evolution of service standards post-coronavirus, the future of hotel brands, and how Forbes is adjusting its own guidelines.

BHN reporter Eloise Hanson talks to Danny Pecorelli, managing director at Exclusive Collection, about post-COVID changes within the meetings and events space, reopening plans, and the move towards digital.

BHN reporter Eloise Hanson speaks to Gerard Nolan, managing director of Gerard Nolan & Partners and chairman of C1 Capital, about workout agreements and the options that are available to hoteliers and landlords when negotiating rent payments. For further questions, Gerard can be reached at [email protected].

BHN reporter Eloise Hanson speaks to Ben Barbanel, head of debt finance at OakNorth Bank, about the company’s current and future lending under the Coronavirus Business Interruption Loan Scheme, and the long-term financial support of banks to viable businesses. For further questions, Ben can be reached at [email protected].

BHN reporter Eloise Hanson talks to Dr Whitney Austin Gray, senior vice president at the International WELL Building Institute (IWBI), about the requirement for healthy buildings, how design will be inclusive of vulnerable populations, and rethinking roles and responsibilities.

BHN reporter Eloise Hanson talks to Ian Taylor, owner of the Kaleidoscope Collection, about the opportunities that have arisen during the downtime, the rising importance of digital marketing, and how the hotel experience is going to change once lockdown ends.

In the latest of a regular series, we check in with leading hoteliers and general managers to get an exclusive glimpse into their careers, their lives and their ambitions.