In this podcast we talk about the latest trends and developments in the travel technology industry.
Finnair on airline modern retailing transition and how it will benefit the traveler experience
In December 2022, Finnair started its journey towards modern retailing by adopting Amadeus Nevio. In this episode we are taking stock of the progress made by Finnair, the achievements, the challenges and the key benefits Finnair is now able to offer to its travelers. As part of the Travel Technology Investment Trends 2024 research, we surveyed airline executives across the world about their investment strategy for the coming year. They told us that they were planning to increase their investment in technology by an average of 13% year-over-year. With all the industry initiatives around Offer and Order and NDC, we can feel we are right now at a turning point. What can we expect in this next exciting chapter of our industry? Tune in to find out with our speakers: Pia Viljaniemi, Head of Commercial and Financial Applications at Finnair Fabrizio Calcabrini, Executive Vice President, Airlines Solutions at Amadeus To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.
9/5/2024 • 26 minutes, 31 seconds
A conversation with BCD Travel and Finnair on modern retailing and NDC adoption
The travel industry is on its way to a more travel centric ecosystem, fueled by travelers’ heightened expectations for personalized, relevant, and distinctive travel experiences. In this episode of the Amadeus Travel Tech Talk podcast, we are talking with both travel sellers and airlines, about one of the triggers for a modern retailing experience – NDC. We discuss where we - as an industry - are on the NDC journey today, what’s in store for 2024 – and where NDC is heading to in the longer term.Speakers: Heidi Pajari, Head of Distribution and Sales Development, Finnair Klaus Goddard, Vice President, Global Distribution, BCD Travel Ludo Verheggen, Director Air Distribution Product Marketing, Amadeus. Are we ready for the next chapter? Tune in to find out. To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Insights section on our website or follow us on Spotify or Apple podcasts.